Roto-Rooter Plumbing & Water Cleanup

Located in Melbourne, Florida

Address: 927 E New Haven Ave #306, Melbourne, FL 32901, United States

Phone: +1 321-637-8173

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-28 - Rating: 5)
I was going to give less starts because I had a really hard time with customer service here. But because of Kenrick I am SO happy.I was told I would have a plumber out same day between 12-2PM but I never got any calls or messages. I called customer service and all they told me was that they overbooked and I’d have to wait until 8-10AM the next day. The next day comes and by 9:30 I still hadn’t received any message about the plumber heading to our house. I called customer service again and they finally told me someone was on the way. I was super frustrated at this point.But from the second I opened the door to Kenrick he was professional, helpful, and fast! He quickly resolved our issue and I can’t write enough about how pleased I am with his work. He deserves all the credit!

Review 2 (2025-01-05 - Rating: 5)
Fast and easy response, great service. They were at my house within 30min and they were out signing 45 min of arrival. Excellent service and provided solutions right away. They are more on the expensive side because they’re service includes the camera.

Review 3 (2024-08-20 - Rating: 5)
The technician Jose was great! We had a busted pipe in the yard and he fixed it expeditiously.

Review 4 (2024-08-24 - Rating: 5)
Sergio came out to replace our spikets for the washing machine. He was amazing! Professional, honest, and hardworking. We even brought him a carry out since it was dinner time. Highly recommend. Only complaint is we are in Melbourne beach and I didn’t realize this company was based out of Orlando so had to pay a $150 travel charge, but that was my fault for not knowing. When I called they sent someone immediately. Great work!!!

Review 5 (2024-12-28 - Rating: 5)
Roto-Rooter has been great to us so far in helping us determine our water leak. Shelley and Fletcher have been great, very informative and came out to our house quickly.

Review 6 (2024-10-27 - Rating: 5)
Excellent prompt service by everyone that helped us this morning! Noel, Shelly and Fletcher all very friendly and reassuring with our leak situation and were grateful that they came out so fast on a Sunday. Definitely recommend to anyone with a leak emergency!

Review 7 (2024-11-09 - Rating: 5)
My second five star review here…I had Fletcher out here to scope the sewer line after the clog was removed and he found roots breaking through the pipe. He was able to schedule a crew to come out and deal with it today. Great service!

Review 8 (2024-08-24 - Rating: 5)
From the start Eric B. Was very pleasant, very professional and very informative. He got here within an hour of calling to fix our blocked toilet. He took on the task at hand and within 10 minutes had it fixed. I can not commend Eric enough and will go back to Roto-Rooter if we have any more plumbing problems. Out of 5 stars my husband and I give Eric 10!

Review 9 (2024-10-25 - Rating: 5)
Hyppolite is so awesome! Best technician! He took care of us so quick and professional. He got our drains and pipes all clear of clogs. Would definitely recommend Hyppolite to take care of us in the future. #4869

Review 10 (2024-07-12 - Rating: 5)
The Roto-Rooter team did an outstanding job in quickly and efficiently fixing my problem. Kevin, Steve and Chance had both great problem solving skills and customer service skills. They kept me well informed throughout the process and were attentive to my particular needs. All of this on a Sunday, in extremely hot conditions, with timely follow up immediately the next day on Monday. I highly recommend them to anyone, especially during an emergency. Thank you for a professional job well done.

Review 11 (2024-06-18 - Rating: 5)
Plumber was nice and very fast. He did a good job above expectations and left the completed project in a position where any future problems can be repaired much more easily.

Review 12 (2025-01-02 - Rating: 5)
Michael and his coworker are really professional. Solve all my problems and questions. Roto Would be my first choice in the future for plumbing.

Review 13 (2024-12-04 - Rating: 5)
Technician Sergio was punctual and friendly . After asking a couple of questions and seeing my back up issues, he went straight to work.All done and verified within 40 minutes!! .

Review 14 (2024-09-05 - Rating: 5)
I needed emergency new plumbing on the two-bath property I had just purchased. The team at roto rooter were able to put down an entire set of pipes for us without tearing apart the floors inside the house. The project took one week and the team was meticulous about the care inside and outside of the house. It was a stressful time as a homeowner but the Roto-rooter process was smooth and I was able to finance the project and get started right away.

Review 15 (2024-08-24 - Rating: 5)
Corey was as professional as they come. From the moment he got there to the moment he left was a master class. He completed the job with precision to ensure the quality of his work. Would absolutely recommend using Roto-Rooter for any plumbing issues!!!

Review 16 (2024-10-25 - Rating: 5)
Came to our home within an hour! John and Fletcher were both very friendly, professional and knowledgeable concerning our clogged kitchen drain. The problem was resolved expeditiously. Would definitely call them again for any potential plumbing problems that might arise in the future!

Review 17 (2024-10-12 - Rating: 5)
Eric was absolutely outstanding!!! Very knowledgeable, friendly and professional. He did water leak detection for me, he was able to detect the moisture in a timely manner and took the time to make recommendations.. definitely recommend. Nory

Review 18 (2024-10-18 - Rating: 5)
As a renter my family and I were experiencing multiple times over many months when water would not properly drain out of the house. After multiple visits from plumbers there was never a root cause of why this continued to happen. Roto-Rooter arrived and got the backup cleared and then ran a camera device down the external pipe of the house and found that the main pipe was crushed and was significantly impacting water and sewage flow out of the house. They took pictures and were very friendly and very knowledgeable. The landlord was putting blame on us as a renter but we are relieved they the problem was found by root rooter. Thank you.

Review 19 (2024-10-06 - Rating: 5)
Quick response and very reliable. John explained things to us and was able to unclog our toilets. Friendly service and I will definitely use Roto-Rooter again.

Review 20 (2024-11-25 - Rating: 5)
We were so pleased to find a company that would come on Sunday afternoon. Efficient and resolved the issue. Great employees. Explained everything in detail. Highly recommend.

Review 21 (2024-08-16 - Rating: 5)
Shawn came out and successfully unclogged our drain line. He was professional, friendly with our children, and explained how he planned to fix the problem. We were very pleased.

Review 22 (2024-12-19 - Rating: 5)
I got a cam inspection service and the tech Fletcher was able to find the issue in our sewer line quickly. Very polite and professional. Thanks.

Review 23 (2024-06-22 - Rating: 5)
Jose did an excellent job was able to repair the bathroom bathtub valve and not replace it saving me a big cost. New exactly what to do and was able to fix it quickly. Very impressed with his work and customer presentation. Thank you, Jose Save the day. Dennis jolly, sandcastles Cocoa Beach

Review 24 (2024-12-15 - Rating: 5)
Mychal and Fletcher came out within a few hours of a Sunday morning emergency call. They were very efficient and professional and got our pipes cleaned and back to use fast.

Review 25 (2024-11-07 - Rating: 5)
Excellent service and fast response to my sewer line obstruction, will definitely be using them again. Fletcher Williams was the camera man and Larry was the Tech…they work together very well!

Review 26 (2024-08-25 - Rating: 5)
Representative showed up at my house early and prepared. They conducted themselves incredibly professionally and repaired everything in a timely and clean way. I would highly recommend them.

Review 27 (2024-06-13 - Rating: 5)
Roto Rooter was terrific. Had a clog that needed fixing right away. A big family of 6. Service was quick and Sergio explained everything, he was great. Had never used Roto Rooter before, but if there is a problem will only call them. Highly recommend them. Customer service person on phone was good too.

Review 28 (2024-06-22 - Rating: 5)
John was able to help us when we felt like we were running out of luck! He explained everything he could do thoroughly and worked efficiently to get it fixed and got everything fixed quickly! 10/10 will recommend John to everyone and Roto Rooter. Thank you again John!

Review 29 (2024-08-23 - Rating: 5)
Called Roto-Rooter around 5:30 they were here by 6:45 cleared out my drain in the pouring rain. Did an excellent job thank you so much for a great service!

Review 30 (2024-10-31 - Rating: 5)
Technicians showed up promptly, were very conscientious, and fixed the problems. great guys and a reasonable price for services performed.

Review 31 (2024-08-27 - Rating: 5)
John was very explainable and very wonderful with us and he show us why he was doing with his partner. They were very good on explaining everything what they were doing.

Review 32 (2024-08-25 - Rating: 5)
Sergio did an awesome job and his explanation of steps were clear an concise. I would definitely recommend him anytime.

Review 33 (2024-11-25 - Rating: 5)
They were out providing free video inspections and were able to quickly locate an issue other plumbers and the city have not been able to identify in over 6 months!

Review 34 (2024-06-21 - Rating: 5)
Jose (#6948) was very professional and courteous and helped swiftly take care of the garbage disposal leak and clogged toilet I had. He explained everything to me clearly and offered me a discount for the fixing of the garbage disposal which was much appreciated given how expensive repair work on multiple things can be. I’ve been using Roto Rooter for years and I haven’t had a bad experience yet.

Review 35 (2024-08-17 - Rating: 5)
Rodolfo was an excellent tech with great knolwedge it did not take long for me to get a great service waiting time absolutely marvellous ...Great Tech

Review 36 (2024-06-28 - Rating: 5)
Jose was a fantastic technician explaining my issue accurately and resolved my problem quickly. He also explained some other items to consider moving forward. I would recommend him to anyone looking for professional and honest plumbing work to be done.

Review 37 (2024-06-15 - Rating: 5)
Prompt and friendly service! Sergio was very knowledgeable and provided lots of practical information as to what had likely caused my plumbing issue and how I could prevent it from happening again in the future. He was also very personable and kind, which helped a lot during a stressful plumbing emergency.

Review 38 (2024-10-08 - Rating: 5)
Eric was brilliant and helpful, he is one of the nicest and most helpful men I have met. I will be recommending customers in the future.

Review 39 (2024-10-05 - Rating: 5)
Fletcher was so kind, prompt, and flexible. Super nice and guy and felt he was trustworthy and very personable.

Review 40 (2020-11-03 - Rating: 5)
I purchased a new water heater to replace my leaking old unit. I found, however, the new one was taller and existing connections would have to be modified a bit. Lowes sub-contractor could not install today and wanted to charge an outrageous amount. I then remembered I used Roto-Rooter before and called to get an estimate. The dispatcher offered to send someone within 2 hours for a free estimate. Sure enough, Kenrick (7697), arrived before the two hours, and said he could do the job immediately for a more reasonable price plus a promotion discount. He was meticulous with his work, kept the area clean, he arrived with a mask on and kept social distance all throughout the job. He was kind, pleasant and professional. Kenrick also offered to move the old unit out by the curbside.

Review 41 (2024-09-01 - Rating: 5)
It was a long Saturday, Eric showed up and did a great job! Very professional & hard worker! Thank you again!!

Review 42 (2024-10-29 - Rating: 5)
Great company, we’re at my house within an hour, quickly remedied the problem. Service men were great, highly recommend this company

Review 43 (2024-05-05 - Rating: 5)
I don’t know where to begin to express my gratitude and appreciation for the company and their staff members. From the plumbing staff, William was calm, kept me calm and explained everything to me. William went above and beyond the job. Then the restoration adjuster Yesenia, she came in ready to get the ball rolling. Her calming personality, put me at ease. She took care of everything and even on her off time she answered all of my questions. Yesenia was on top of every phone call to insurance and the Roto Rooter team, making sure everyone was working diligently. The restoration team Maricel went above and beyond every step of the way making sure our house was safe. He explained every step of the way and made sure if I had any questions he explained it to the best I could understand.I am beyond thankful for this team and this company!

Review 44 (2024-08-23 - Rating: 5)
Great team of people! Very efficient getting the problem solved and work completed in a timely manner. I will definitely call every time I have plumbing issues.

Review 45 (2024-06-24 - Rating: 5)
John was awesome! He came in very professional and talked with us the whole way on what he was doing and determined to get the issue fix! I am so happy with the service he provided!

Review 46 (2024-09-27 - Rating: 5)
Nestor was fantastic. Quickly solved our drain issue and the bathroom was cleaner than before he arrived.

Review 47 (2024-10-18 - Rating: 5)
Fletcher was very professional and answered all my questions. He really made me understand the process of what needed to be done.

Review 48 (2024-11-02 - Rating: 5)
Fletcher provided exellent service, responded quick to everything and let us understand everything that was going on. Highly recommend!

Review 49 (2024-05-11 - Rating: 4)
Very nice plumber, Shawn. Knowledgeable and thorough. My big issue is with Roto-Rooter prices! Less than an hour of service time to unclog the main sewer line and it was $470.

Review 50 (2024-08-16 - Rating: 5)
Rodolfo did a wonderful job and handled my issue quickly and efficiently! Super polite down to business and I’m very satisfied!!

Review 51 (2023-10-26 - Rating: 5)
Michael was the very best service contractor that we have ever dealt with. He was extremely detailed with this work, very professional in the way he approached his job, and also very informative in his explanation of his work process. I highly recommend him as an individual and will request him specifically if the need arises.

Review 52 (2024-08-25 - Rating: 5)
Sergio was very professional and fixed the issue and very knowledgeable. He was very nice and friendly.

Review 53 (2024-08-17 - Rating: 5)
Technician “John” was courteous, knowledgeable and able to fix my plumbing issues promptly! Much appreciated John, truly Thank you so much!

Review 54 (2023-12-02 - Rating: 5)
I cannot thank this company enough for their quick response to an emergency situation with our lines. They sent a technician named John who was amazing. He is professional, very knowledgeable, able to explain what went wrong & document the situation as needed so I could continue with necessary repairs to avoid this problem in the future. Also, thank you to Haley for her visit to discuss insurance options for wall repairs & ways to clean to ensure our family stays healthy. This company deserves more than 5 stars for the type of work they have to do. Pricing is very fair as well.

Review 55 (2023-12-20 - Rating: 5)
The Tech Jose Martinez was very friendly and knowledgeable and patient with me and explained how he was going to go about the repair .After he finished up he cleaned up and showed us what he had completed we were very happy on a job well done.He gave us a card with his # 6748 and will request him if needed in the future as well as refer your company to friends and family .Thanks again Thomas Mylott

Review 56 (2024-05-25 - Rating: 5)
Jose M did a great job with our toilet. He was very kind and helpful. We appreciate having professional and kind people working in our home . Thank you.

Review 57 (2024-06-25 - Rating: 5)
I recently moved to a new place and kept having issues with a clog. Each time they have been very responsive and always answered my questions clearly. They found the root of the issue and helped me understand how it can be resolved. A big plus is they arrive the same day I have a problem, thanks!

Review 58 (2024-10-07 - Rating: 5)
Was polite answered all our questions. Technician treated us like actual people and worked with us on all our options.

Review 59 (2024-02-14 - Rating: 5)
Sergio came out after 10PM to resolve our main sewer line that was backed up. He is extremely personable and professional. He intelligently tested to isolate and confirm the problem and when he left a short time later, our issue was resolved. It was a fantastic experience working with Sergio.

Review 60 (2020-02-14 - Rating: 5)
Jonel was very knowledgeable, professional, courteous and got the job done. He explained what had happened, told me the different costs incurred and how to keep the drains running freely.

Review 61 (2024-02-17 - Rating: 5)
Called for a last-minute emergency and they came right out. Rodolfo did an excellent job at fixing our plumbing and left all work areas very clean before he left! Christian, who did the camera view of the pipes, was also professional and helpful like Rodolfo. A bit pricey but worth it!

Review 62 (2024-08-24 - Rating: 5)
Kendrick and Makhi was very professional and got the job done in no time. Excellent service thank you

Review 63 (2023-12-30 - Rating: 5)
Rudolpho was on time, friendly, professional, knowledgeable and took the time to explain every step to me. He also left everything in super clean condition.I am very happy with the quality of work provided by the Roto Rooters and would be my first call next time. They are top-notch company with skilled technicians like Rudolpho and excellent customer service skills.

Review 64 (2023-10-12 - Rating: 4)
The service itself was good. The technician came and changed the flange in my toilet that was causing a leak. He seemed very knowledgeable and did a good job.However, some of the prices seemed a little outrageous. The little rubber ring in my toilet was worn out and my toilet would occasionally refill so he offered to change it out for me after he’d finishing changing the flange. I asked him how much it would cost and he told me $320! It’s an inexpensive part and doesn’t take long to do so that was shocking. I told him no thank you, I’d switch it out myself and he ended up just doing it for free which was very nice of him.I also got an unexpected “Tavel time to pick up non truck stock” fee of 155 dollars which I didn’t realize was put on my bill until after I paid (I should’ve been more careful). This confused me because the technician didn’t have to go anywhere to pick up anything. When asked about this he said he has to travel to restock the parts he used on my toilet. It’s a little weird to me that I’d be charged that much for him to restock basic plumbing supplies. I expressed to him that this charge was never mentioned and he agreed to give me a refund for it without hesitation.

Review 65 (2023-12-27 - Rating: 5)
Scheduling an appt was quick and easy. Noel the first man that came out was clean and thorough. Did a great job. Very friendly guy. Needed to have another person come out to check the pipes with a camera. That was Fletcher and he did a wonderful job as well. Both were clear with their communication and future expectations. Thank you!!!! Will use this company in the future for any possible plumbing concerns.

Review 66 (2023-12-09 - Rating: 5)
My Saturday began on the wrong side with waking up to a clogged sink. I called Roto-Rooter and within an hr I had a technician here. John greeted me with a smile and assured me that we would get this issue resolved quickly. He was absolutely right! John cleared the clog and went above and beyond to make sure everything was working properly. He even went as far as to provide me with an online coupon to save me a few bucks on the service. Dealing with troublesome plumbing issues on a Sat is the last thing I wanted but John really turned my day around thank you Sir! I will be calling you in the future for sure.

Review 67 (2024-06-26 - Rating: 5)
Jose was super helpful, he explained what the problem was with my sinks not draining. He fixed in super quick and everything is back to normal.

Review 68 (2024-08-05 - Rating: 5)
Jose got job done timely and professionally. I also appreciate the clean up after job is completed.

Review 69 (2023-06-25 - Rating: 5)
My husband and I woke up to a very leaky toilet and needed to get it fixed right away. We reached out to Roto Rooter and were able to schedule an appointment for the same day. Our technician, Sergio, arrived right on time and was extremely friendly and proficient. He was great at communicating the process to us and was up-front with cost expectations. Our problem was solved quickly and efficiently. We were very pleased with the whole service and appreciative of how quickly they were able to help us.

Review 70 (2023-12-01 - Rating: 5)
Rodolfo was an awesome technician, he arrived promptly and evaluated my home to find the root cause of the issue. He worked swiftly and efficiently to unclog my drain. He also answered all of my questions. I wont hesitate to call again if I have any more plumbing issues. Would highly recommend them and hope everyone who needs it, receives this kind service!

Review 71 (2023-11-10 - Rating: 5)
Sergio (tech #6576) came out to do an estimate. I highly recommend him! He gave me a lot of good info to prevent future problems. As a female I appreciate that he was professional, treated me with respect & did not try to up sell me (as other companies had). I trust that he will not cut corners & do a good job. I will ask for him specifically for all my future plumbing needs.

Review 72 (2024-08-22 - Rating: 5)
Great experience with RJ and Wilmy. Professional and fast service and offered to come back out when needed.

Review 73 (2024-01-05 - Rating: 4)
Very responsive, arrived within an hour, clogged drain fixed in 30mins. Service technician was very personable, professional and courteous. And the work is guaranteed.As part of the price we paid, we were told We were supposed to have a manager contact us and scope our line as part of the price we paid but haven’t heard from anyone else in over a week. In the meantime the toilet is still not reinstalled…

Review 74 (2023-12-17 - Rating: 5)
Richard and Brian were polite, knowledgeable explained everything thoroughly, and definitely went the extra mile to find out what was our situation. Thank you Guys for your Professionalism. Amazing job! Highly recommend

Review 75 (2023-12-09 - Rating: 5)
Thank god for Jon!!! I am eternally grateful for his help with our backed-up plumbing. His professionalism was on par and amazing. He explained every step in detail, which helped understanding what caused the issue in the first place. If I ever call Roto-Rooter Sanford location again in the future, I will definitely be requesting jon, specifically! Again, thank you so much Jon, you are an amazing person.

Review 76 (2023-06-30 - Rating: 5)
Sergio was very professional and completed the work with great care. He was very polite and answered whatever questions I had on the repair. He came on time and kept me informed of the repair status regularly. He made sure he always had shoe covers on when he entered the house and he cleaned out the area well when he was done with the repair. I would definitely ask for him for any future repairs I need and want Roto to do them.

Review 77 (2024-08-15 - Rating: 5)
RodolfoGreat job Rodolfo. Very knowledgeable and very helpful. Your a life saver making this easier to handle

Review 78 (2023-12-30 - Rating: 5)
Fletcher Willams and Deon were amazing! Very knowledgeable about their work and explained everything in detail what was wrong and what we needed to do moving forward. I would recommend them to anyone! Thank you for being available when we really needed someone.

Review 79 (2023-10-22 - Rating: 5)
The entire team that came out to my Moms house was great! They were knowledgeable and absolutely professional. They assisted us with getting our claim submitted. Doesnt hesitate to call if have plumbing issues.

Review 80 (2023-12-18 - Rating: 5)
The techs were extremely competent and professional in every way. The hi tech equipment they used pin pointed my sewer line problem perfectly in minutes.Jose Martinez was extremely skilled in replacing the damaged line. He was very knowledgeable and informative as he answered every question that I had.Word to the wise. If you have a sewer line blockage, skip a regular plumber and go with Roto-Rooter. They have the equipment and skill needed to get job done right now.

Review 81 (2024-08-24 - Rating: 5)
Nester and Fletcher did a great job of clearing out the blockage and advising us as to fixing the problem

Review 82 (2023-12-09 - Rating: 5)
Our service tech, dann was very polite and did a very good job. the camera operator fletcher was also great. both gentleman were very professional, knowledgeable, and were very thorough. I normally do all the maintenence on my home and usually will do any plumbing and drain cleaning, but the camera technology and good service made the price of service worth it. I Would definitely recommend and would use again.

Review 83 (2024-02-15 - Rating: 5)
I called Roto-Rooter at around 12 noon and advised them that I had a clogged drain from the kitchen sink and wanted to have someone come out to unclog the drain. I was advised that someone would be out in the next hour. As promised, about an hour later I noticed a Roto-Rooter van in my driveway. The technician, Shawn, introduced himself and gave me an estimate on what my job would cost. I approved the cost and he got straight to work! Shawn was courteous, professional and knowledgeable. He unclogged the drain and left everything clean and neat! I would recommend Roto-Rooter AND Shawn to handle any plumbing clog issues!! I am vey satisfied with the work done by Roto-Rooter!SincerelyCarrie Johnson

Review 84 (2023-10-03 - Rating: 5)
Kenrick and his supervisor were both awesome. They came, they saw, they conquered. There were roots in my pipe and they chopped it right up and cleared it with ease.Very professional and dependable. Will recommend him to anyone that needs Plumbing repairs.

Review 85 (2024-04-26 - Rating: 5)
This review is for Roto-Rooter Merritt Island. Yesterday, I had a plumbing emergency. My friend & I called Roto-Rooter Merritt Island and they gave us a 2-hour time frame. We were hoping to see the plumber before 7:00 pm. It turns out, two of their plumbers were detained on jobs in Cocoa. Roto-Rooter called over 4 times between 4:30 pm and 10:00 pm to keep us apprised of the situation. Finally, by 9:00 pm, they had to send a plumber from Orlando. Caldwell showed up promptly and went out of his way for us. He was terrific! The company was terrific too for continuing to keep us informed. This was my first time using Roto-Rooter, and I will use them again in the future. And request Caldwell, an outstanding plumber. Thank you!

Review 86 (2023-08-23 - Rating: 5)
Duane was great! The job order was late in the day. it was hot outside. The job was VERY involved, required A LOT of hard work. Duane patiently and professionally did the job. In the end, he walked us through the repairs and gave us helpful tips re regular maintenance. He professionally presented the bill, which we were happy to pay.

Review 87 (2023-12-29 - Rating: 5)
Rodolpho was professional and diligent in getting the problem solved. He was friendly and answered all my questions. He told me that he would stay until the drain ran perfectly which it does now. He made this stressful experience better with his attitude. I give him 5 stars and recommend him.

Review 88 (2024-02-23 - Rating: 5)
Had water damage in the bathroom from toilet backing up. Had a different company come out. After trying to unclog the drain. He said he would have to break the tile and concrete to fix the PVC pipe. Had Roto Rooter come out. They unclog the sewer pipes, put a camera in the sewer pipe and checked all of the sewer drain. There was no damaged sewer pipes. The guys were efficient, kind and very professional. Roto Rooter will be my first call if I ever need plumbing services.

Review 89 (2023-04-25 - Rating: 5)
Shawn and Kenrick took care of our issue. They came almost immediately. Both were professional and possibly the most friendly plumbers we have ever had. They went straight to work and fixed our issue in no time. If we ever need something fixed we will request them. And you should too! It is rare to have competent and friendly people come to the home to fix an issue. If I could rate them 10 stars I would.

Review 90 (2024-11-25 - Rating: 5)
Fletcher did a great job organizing my repair from start to finish.

Review 91 (2024-03-03 - Rating: 5)
Quick response and extremely helpful staff. Technician was very informative about everything he was going to do. Kept me informed along the way. Follow up the next day was a nice touch by the field supervisor.

Review 92 (2024-08-24 - Rating: 5)
Rodolfo was excellent and I would recommend his service in the future and to anyone, God bless.

Review 93 (2023-09-22 - Rating: 5)
The price was a little extreme but it was after hours so I understand. My tech was professional and worked quickly. There’s also a 6 month guarantee from Roto-Rooter so it was an overall pleasant experience.

Review 94 (2023-12-09 - Rating: 5)
Called with a need for urgent service and Rotor Rooter came through! Technician Shawn was awesome. He thoroughly diagnosed the problem and worked to resolution. Friendly, efficient, and thorough service that I will definitely call again should we need help in the future.

Review 95 (2023-11-23 - Rating: 5)
Mychal, our tech, was great. He showed up during the given window and was professional and thorough and definitely made us feel at ease in what was a possible disaster on Thanksgiving Eve. Thank you Mychal and if needed we will definitely call on you and Roto Rooter again.

Review 96 (2023-11-29 - Rating: 5)
I had an emergency leak and William came out and did an amazing job. He walked me through step by step and explained everything professionally and he was well presented. Will definitely call him again for all my plumbing issues.

Review 97 (2023-12-16 - Rating: 5)
This morning when our toilets backed up and we realized it was a Saturday, we obviously were concerned and started trying to find someone to help. And literally, it was Roto Rooter to the rescue. From the very warm and welcoming person on the phone to the onsite technician, Shawn, it was a very positive experience. Shawn arrived with a huge smile and a greeting that sent the message, “Don’t worry, we’ve got you!” About two hours later, our toilets are operational again. Thank you, Shawn and Roto Rooter, for coming to our rescue. You are the BEST!

Review 98 (2024-02-17 - Rating: 5)
Kenrick did awesome job. He was efficient and corrected the issue in less than 30 mins, which was a water leak in the bathroom. He had Dominoes beat! I will call roto-rooter again for my plumbing issues.

Review 99 (2023-10-28 - Rating: 5)
Sergio Guadeloupe, the plumber who serviced our home, was most professional in every detail to which he attended, from the actual ridding the pipe of the clog to cleaning up along the way. He allowed me to watch everything throughout the procedure! Being very knowledgeable and courteous in his field, I would not hesitate to use Roto-Rooter again.

Review 100 (2023-08-18 - Rating: 5)
Larry was Mike were amazing! I called Larry for an emergency service and he was extremely prompt, and provided me with clear fast communication and a plan to help. He sent over Mike right away to help assist. It is very difficult finding great employees in today’s world but with staff like this Roto Rooter is very lucky! Cheers to you both guys and thanks again !

Review 101 (2023-04-28 - Rating: 4)
Quick response and dispatch. Same day service for clogged toilet. No water overflow, just back up. I had knee surgery and could not stand/ walk for very long. The service seemed pretty pricey over $500 for a basic line drop to unclog. If I hadn’t removed the toilet myself, it would have been over $700. My husband was working out of town so just wanted to resolve. If I was able to get around I would have rented a snake from big box store and did it myself as the issue was completed within a half hour. Was also under the impression that there was going to be someone contacting about dropping a camera down to inspect all the lines included in the fee but must have been a miscommunication because that was never discussed again. Overall, the service rep was nice and courteous and I felt safe alone with him. If the issue didn’t need to be resolved ASAP, I would choose other options for the price alone.

Review 102 (2023-11-26 - Rating: 5)
I received superb service from William and Daryl. Both were extremely professional. William diagnosed the problem and thoroughly explained what needed to be done. I am glad I reached out to Roto-Rooter!

Review 103 (2022-06-28 - Rating: 5)
William, our service tech was very professional and knowledgeable. He took the time to explain in detail what was going on and how he intended to correct the situation. William also kept us constantly updated and ensured the job was completed to our satisfaction. He made it a point to very thoroughly clean up the area he had been patiently working in for several hours and had my wife and I inspect the area before he left.We were very happy with the work performed at our home.

Review 104 (2023-10-28 - Rating: 5)
Rodolfo was able to clear our clogged kitchen sink that a well known company could not do the previous day. He was professional, well organized and left everything clean. When need we will definitely call Roto-Rooter and recommend to family and friends.

Review 105 (2024-08-15 - Rating: 5)
What a wonderful gentleman and educated person Sergio is. I highly recommend requesting him as your plumber!

Review 106 (2023-12-14 - Rating: 5)
Sergio was very informative and helpful with our plumbing problem. He was able to rectify our issue and provide preventative feedback to help us going forward. 10/10 would recommend

Review 107 (2023-12-01 - Rating: 5)
I have been having an issue with a clogged kitchen sink. The gentleman that came to my home, John (5291), was awesome! He found the problem, and went above & beyond to solve the issue. He was very professional & friendly. I will recommend & use them again.

Review 108 (2025-01-05 - Rating: 5)
Easy to schedule. Great service!

Review 109 (2024-02-15 - Rating: 5)
Shaun, from Roto- Rooter, was quick to answer my messages. He was very timely, friendly and helpful. He explained everything with great detail. I would highly recommend using Roto- Rooter and Shawn again.

Review 110 (2023-09-30 - Rating: 5)
Sergio was so professional and advised us every step of the way. He took his time and handled everything. Even suggested we use a monthly pipe cleaning treatment. Great job. Thank you.

Review 111 (2017-06-24 - Rating: 5)
Arrived right on schedule. Very knowledgeable technicians performed excellent service and were very friendly and thorough on the work performed. I would recommend to anyone and everyone, that needs plumbing service.

Review 112 (2024-12-14 - Rating: 5)
Everything was awesome! Fom my phone calls to my service.

Review 113 (2023-08-29 - Rating: 5)
We had an after hours plumbing emergency and Duanne truly came through for us. Took care of a serious main sewer line issue that caused flooding in our bathroom…from the toilet. He worked hard, fixed the problem and stayed until the job was complete. Even cleaned up after he was done! He was personable, professional, worth every penny and then some! Thank you Duanne & Roto Rooter!

Review 114 (2023-11-02 - Rating: 5)
Pipe had started leaking around 9 at night, just a little water leaking into the bathroom but sounded pretty bad. The technician was here within an hour, turned off the water, and had someone scheduled to be here at 8am the next morning to fix it. Was very kind and respectful and was happy witht the service received!

Review 115 (2023-10-26 - Rating: 5)
Came over an corrected our issue so we can shower again and gave us all the info we needed. Completely and totally professional and went the extra mile to get the job done. If I need service again, I would not hessitate to call.

Review 116 (2023-07-10 - Rating: 5)
Our kitchen sink started leaking 2 days ago due to the disposal, wasn’t sure who to call for service but decided to go with Rotor-Rooter after seeing some good reviews. I’m glad I did, Junior came right on time, acknowledged the problem, knew the solution and within an hour had it all good to go and running perfectly . Great value for a great price, thanks guys!

Review 117 (2024-08-15 - Rating: 5)
Terrific service sergio came out and saved our lives. Great service.

Review 118 (2023-11-09 - Rating: 5)
We were beyond impressed with the time it took to respond to our call and the thorough job done to fix the clog in our line. Although we of course hope to not have issues with our pipes being backed up again, if we do- we will definitely use them again!

Review 119 (2023-11-29 - Rating: 5)
Sergio was one of the guys that came out to help fix my plumbing issue. I was impressed with his willingness to explain things and kindness. A standup guy. I appreciate his work today! Thank you.

Review 120 (2022-12-19 - Rating: 5)
Jose & Dwight were very courteous, professional and very knowledgeable. They explained every detail of what was required to fix our emergency water heater situation. My mom & I were and still is very satisfied and will most definitely will refer others to this company. The experience was phenomenal, organized and the time management was spectacular!!! Thank you, thank you, thank for a job well done!!!What a blessing!! Employees like Jose & Dwight are one of a kind and deserve the highest praise & recognition. They went above & beyond to ensure mom & I were comfortable and at ease. Their smiles were genuine and welcomed!! Top notch for sure!!!!!Angela Gordon faithful customer from now on!!!

Review 121 (2023-12-02 - Rating: 5)
They responded super fast to our plumbing emergency, and had it fixed within an hour. Shawn was super friendly and professional, and completely cleaned up after himself when he was done!

Review 122 (2023-04-01 - Rating: 5)
My service technician was Kenrick. He did an incredible job! He had to run some errands to pick up supplies in order get everything I needed fixed on a Friday evening. I would highly recommend this company but most of all Roto Rooter- you’ve got a great employee!

Review 123 (2023-12-23 - Rating: 5)
Great service. He was polite, nice, looked into details, explain everything happening and what the solution is clearly, performed the work with care and left everything working beautifully.First class service. Congrats.

Review 124 (2023-10-11 - Rating: 5)
EXCELLENT, PROMPT, IMMEDIATE & reliable service !! 5 stars !! Highly recommend “ROTO ROOTER” plumbing & drain service , in & out within 1 hr & resolved our multi bathroom plumbing issue. Rodolfo was an incredible service men & took such great care of our home for our family. HIGHLY RECOMMEND THIS COMPANY.

Review 125 (2023-11-02 - Rating: 5)
I called when my main drain pipe developed a severe block. Hippolitte (#4869) was extremely professional and was able to effectively remove the pipe blockage. Fletcher followed up with a camera pipe inspection. Both gentlemen provided excellent customer service. Would not hesitate to use Roto Rooter again👍

Review 126 (2023-12-01 - Rating: 5)
Our service tech was very professional and courteous. He worked very hard to get our job done. We were reluctant to authorize the work for the proposed fee but he earned it.

Review 127 (2023-06-10 - Rating: 5)
Jose was awesome, he didnt just fix our toilet he explained every step so I could learn for myself also. On time and excellent quality. You get what you pay for and Ill use them if I every time I need plumbing work.

Review 128 (2023-06-25 - Rating: 5)
Excellent, speedy service. Sergio was on time, diagnosed and solved the issue very quickly and at a fair price. He was a friendly and helpful technician, definitely recommend him and this company!

Review 129 (2023-11-17 - Rating: 5)
Roto-rooter is the place , but kwani is the guy awesome person,pleasure meeting him and if we ever do anything else I will definitely hope to get him back out to our home.Thanks roto-rooter , Chris and Melissa mckeone.

Review 130 (2024-06-17 - Rating: 5)
Erik was amazing. Very professional and got the job done quickly. Couldn’t ask for a better plumber.

Review 131 (2023-06-15 - Rating: 5)
AMAZING EXPERIENCE AS WELL AS A PERSON! He was nothing less than professional, patient, as well as kind. He gave us pointers to prevent future issues and made sure we were satisfied with everything. I would recommend him to anybody!! Thanks Sergio!!

Review 132 (2023-08-24 - Rating: 5)
Duanne was very helpful, caring, and kind. He educated you on what the problem is and gave good advice. He went above and beyond to make sure the problem was fixed. If I had gave any problems again, I will definitely be asking for him. I recommend him to everyone.

Review 133 (2022-10-08 - Rating: 5)
Jose did such a great job! Very professional and didnt give up until the issue was resolved! I will definitely be using them in the future as needed and recommending to family and friends! Roto rooter has a such a great employee (dont lose him!)

Review 134 (2022-10-05 - Rating: 5)
Called Roto-rooter (normal operating hours) and it was a same day service. Repair service guy was excellent and was very professional. My only complaint was the service price. Was alittle high for what I wanted to pay but I agreed cause I needed it done fast and he did it fast and it works great! He did a great quality job. Thanks

Review 135 (2023-12-27 - Rating: 5)
Rodolfo got here quickly and was able to fix our plumbing issue for us. He was professional and great to work with. Thank you Rodolfo! Happy holidays!

Review 136 (2024-08-24 - Rating: 5)
Steve and Corey were amazing. I definitely recommend this company.

Review 137 (2023-08-17 - Rating: 5)
We were out of state with guests staying at our house. Called late on Sunday to tell me sewers were backing up. I called RotoRooter and explained. First thing Monday they were here to unclog. Turned out the entire sewer line system needed toBe cleaned out. Pictures were awful. Second crew came later in the morning and blew out all the pipes and sucked out all the gunk. Back in business. Very responsive. I do think the $1,800 price tag was a little crazy but I have nothing to compare it to. Important point…..problem solved and back in business. So, very happy about that.

Review 138 (2023-09-26 - Rating: 5)
Kenny Allen was great! He was here in 30 minutes for an emergency call. He fixed my problem quickly and cleaned up after himself. Very friendly and professional.

Review 139 (2023-07-06 - Rating: 5)
Service Tech#5873 Dwayne Leavey and his partner are very professional..they explained what is needed to be done and were very nice and receptive; patiently answering all my questions. They went above and beyond by suggesting preventive measures e.g. having a garbage disposal and not using chemicals which will damage the pipes. I really appreciated their service. Thank you.

Review 140 (2022-11-15 - Rating: 5)
Very professional and customer service oriented. Respectful and aware of the home and those they deal with. Louis and Jacob gave excellent service and took the time needed talking through a diagnosis to really get to the root of the issue. Thankful we called Roto-Rooter for the job!

Review 141 (2023-11-27 - Rating: 5)
Technician came out, very professional, very friendly, and looked at my issue. He was very honest in his assessment and it seemed like he was looking out for me! Great Job!!

Review 142 (2023-06-17 - Rating: 5)
I found your representatives to be prompt and courteous. Job well done. Thank you.

Review 143 (2023-05-19 - Rating: 5)
I had an emergency plumbing issue and caller Roto- Rooter. Not only were they kind, professional and understanding but they sent someone out with in a couple hours! This is the second time I’ve called them with an urgent need and the second time they have exceeded my expectations! Both times the people they sent out were amazing to work with and explained what they were doing and what the issue was!Now to buy my own drain snake, $500 to snake a drain is rather expensive, but when in a pinch I will call Roto rooter every time, with out hesitation!

Review 144 (2023-01-12 - Rating: 5)
Our plumber providedExcellent customer service. He performed his duties in a timely manner with a very pleasant and professional attitude. We would definitely recommend him to our family and friends. Thank You!

Review 145 (2022-05-23 - Rating: 5)
Enrique and Nestor are awesome! They are very professional and courteous. Not only did they quickly clear my main line clog, they also scoped out the line and showed me some of the problems with it. They then gave me valuable tips on how to minimize future issues, such as a better TP to use and how to do basic preventive maintenance. Excellent service!

Review 146 (2021-07-14 - Rating: 5)
Absolutely the BEST! If I could I would give 100 stars.The team that serviced our house was excellent. Professional, courteous, knowledgeable, understanding of our situation and eager to explain every step for me and be sure I understood the complete process. They were extremely helpful in lightening the financial load with interest free financing as well. Recommend highly for any type of plumbing issue.Big shout out of appreciation for my team: Yuri, Jacob, Gator, William, Chance and dispatch team based in Orlando, Fl. Big hugs and MANY THANKS.

Review 147 (2023-10-04 - Rating: 5)
Definitely the most amazing experience I have had with any plumbing. Norbert wouldnt stop until he found out what was going on and even called me a few times after to make sure everything was ok. Truly amazing. Thank you!

Review 148 (2023-10-31 - Rating: 5)
Kenrick came out and fixed a busted outdoor spigot (from.one of my kids falling into it and shearing it clean off the wall.) I put in the call at 8 pm and he was here by 10. He fixed it without having to cut my wall or cause any damage to my siding. I highly recommend Kenrick!

Review 149 (2022-08-30 - Rating: 5)
Scheduling was a breeze I got an appointment within hours of contacting Roto Rooter. The technician Norbert is professional, knowledgeable and most of all a kind understanding person. He came prepared to serve from wearing shoe covers to having all the necessary tools needed to preform the job. The scheduling dept was polite and accommodating. My only disappointment is the outrageous charges one pays for tools and labor. Give us a break and lower your prices. Thank you Norbert for a job well done and for being an outstanding child of God.

Review 150 (2024-10-14 - Rating: 5)
Fletcher was great. Very polite and knowledgeable

Review 151 (2023-10-15 - Rating: 5)
Nestor was great! He was quick, super courteous and was excellent with showing us the problem and explaining the solution. I’m very, very happy with the service.

Review 152 (2023-10-20 - Rating: 4)
Unclogged shower drain. Came Friday afternoon and his machine broke. Had to return on Saturday. Miscommunication regarding time for service and had someone waiting all day for him but did a great job unclogging shower drain. They have come out previously and unclogged kitchen sink. Very professional. Would recommend and use againCalled and they sent someone the same day. Guy worked until 9pm. Very courteous, knowledgeable. Got drains running and set up for additional evaluation. Would recommend and use again.

Review 153 (2023-12-22 - Rating: 5)
Our sewer lines got clogged up during the holidays, and Roto-Rooter came to the rescue! Sergio arrived on-time, removed the blockage, and made us happy again. Sergio was the best!

Review 154 (2024-06-20 - Rating: 5)
Larry Sr and Larry Jr were the most knowledgable and most professional plumbers I ever met! What a commodity they are to your company!

Review 155 (2023-01-07 - Rating: 5)
Kevin was great at unclogging our pipes so that we can use all the bathrooms now. He also replaced a defective ring to hold the toilet in place. I was very satisfied with the work. I felt the price was a little high.

Review 156 (2022-05-02 - Rating: 5)
Technician Jose came out and was on time and very professional. My landlord and I are very pleased especially after we had called another local plumbing company who stood us up when we had an emergency. Jose explained everything and demonstrated after that his work was complete. We are very happy and recommend their service to anyone.

Review 157 (2024-06-27 - Rating: 5)
Guys were GREAT! They took the time to make sure I knew what the problem was and what my options are. Very informative, thanks.

Review 158 (2024-06-29 - Rating: 5)
Very fast and helpful got the job done. Same day I called they came and fix the problem.

Review 159 (2022-11-19 - Rating: 5)
I am so pleased with the customer service and the technicians that were dispatched. I wish I could give them 25 stars!I called late afternoon on a Friday because our toilet/shower were gurgling/water up/water down and all kinds of noises. Customer service rep scheduled for tech to come by by 8:30pm and they arrived early. The customer service rep contacted me twice in the meantime to let me know ETA which I appreciated.Kennick was our technician and so professional. He checked out the situation and explained what had to be done and proceeded to remove the commode and snake the pipes and was very efficient and neat. No mess at all.The professionalism, courtesy and knowledge from beginning to end is unusual these days. This Roto Rooter location is now my go-to company.

Review 160 (2023-10-11 - Rating: 5)
Norbert provide great service, very professional and work ethics very clean when he did plumbing work for me. I would recommend Norbert as a professional service plumber from Roto-Rooter. He is your guy.

Review 161 (2023-10-25 - Rating: 5)
Shawn came over from Roto-Rooter and he was very nice and professional! Did a great job fixing our toilet leak and was super thorough!

Review 162 (2023-08-14 - Rating: 5)
It was more expensive than I expected but, Duanne did a fantastic job. He was professional, courteous and the job was perfect. I would definitely recommend Roto-Rooter and their employee Duanne. Customer for Life

Review 163 (2022-11-19 - Rating: 5)
The two men who came to our home from Roto-Rooter were amazing! They listened to what was happening and knew that our septic tank needed to be pumped. Instead of doing any unnecessary work and charging us, they let us know that we would need to contact a septic company. Very thankful for these men and their professionalism, most would have attempted to do some silly work just to get paid, knowing that it wouldn’t fix the issue. Thank You!!

Review 164 (2018-10-15 - Rating: 5)
Carl came first thing in the morning after I had called. Very friendly and personable. He understood what had to be done right away and explained to us how he was going to fix the problem. He clearly explained the different steps and how much it would cost. Everything was done much faster than I expected. He got all the work done fast and thoroughly. Very professional and trustworthy.text copied to clipboard...Leave a review for future customers on one of your favorite review sites.

Review 165 (2023-06-20 - Rating: 5)
Yunior was cognizant and respectful of my home (without asking, he placed protective covering on his shoes). He was professional and explained (what could have been intimidating) the operational points in the installation. Ive used the services of Roto Rooter...would I use them again?...Absolutely.

Review 166 (2022-12-14 - Rating: 5)
Jose (6748) and Dwight (7061) made my year! I was dealing with a leak from my second floor shower onto the first floor ceiling. They did everything in their power to identify and repair the leak. They also replaced the heating elements in my water heater and fixed my garbage disposal. After a full day of repairs they took the time to double check that I had no other needed repairs. I sheepishly told them that two of our bathroom sinks were draining slowly and they immediately sprang into action to fix both sinks and replace the spout in my guest bathroom. I am beyond happy with the service that I received and appreciate their cleanliness, kindness, and patience while they completed this work. You cant put a price on peace of mind! God bless them both!

Review 167 (2023-11-22 - Rating: 5)
Robert did an amazing job! Your workmanship exceeded my expectations. Of my years of having Roto- Rooter service my house, this was the best experience.

Review 168 (2023-12-31 - Rating: 5)
Technicians were very polite and professional. Work was completed quickly and above standard. Would recommend and will use them again in the future.

Review 169 (2022-04-11 - Rating: 5)
I had a drain issue pop up Sunday night and they had a tech out first thing Monday morning! Yunior was friendly and professional and got my drain cleared up very quickly. He explained to me what he was doing and was very clear and up front with pricing, and told me with the 6 month guarantee that if any issues do arise again to give them a call. He really went above and beyond in service! I highly recommend using them and will definitely use them again if any other issues arise.

Review 170 (2023-06-19 - Rating: 5)
I really appreciate yunior for his great service, he saved our lives, very nice and supportive, explained everything to us and performed the job perfectly! I really appreciate the work and glad he came to our aid! Thank you so much

Review 171 (2023-11-04 - Rating: 4)
The plumber was on time and very professional. He fixed the pipe under my sink within an hour. The only thing preventing me from giving 5 stars was the price, since it was very high for one hour’s work.

Review 172 (2022-12-28 - Rating: 5)
Ive tried 2 different companies that werent able to fix the issue. RR was easy to schedule, awesome follow up, honest and clear. Got the job done in less than 30 minutes. Tenant happy, we are happy too

Review 173 (2023-12-31 - Rating: 5)
Kudos to Shawn. He was very professional and knowledgeable. Replaced my parents hot water heater. Very happy with the whole experience.

Review 174 (2024-09-27 - Rating: 5)
Prompt, professional, and friendly service. Fair prices too.

Review 175 (2024-11-07 - Rating: 5)
Eric and Sergio are the best here in the Orlando Area, Highly Recommended

Review 176 (2022-07-22 - Rating: 5)
John was great. He took his time and made sure my plumbing was working perfectly before he left. He explained all the step before hand and work diligently in the Florida heat. I’m thankful he was able to come so quickly too. Thanks John!

Review 177 (2021-08-06 - Rating: 5)
We had a late night emergency - bathroom was backing up and toilet was leaking. Service was awesome. They answered promptly and within one hour in our rural area the plumber arrived. He was professional and courteous, and fully explained what he was doing and made sure we understood the costs. Extremely satisfied with the service!

Review 178 (2022-07-27 - Rating: 5)
We were very impressed from the first time I called to make an appointment. The person that answered the phone was professional and knowledgeable. The tech that came out was also very professional and efficient. He took the time to explain everything and gave us options without trying to oversell things that we didn’t need. We will definitely use them in the future!

Review 179 (2022-11-17 - Rating: 5)
This is the second time I have used Roto-Rooter and I have been impressed with the speed and quality of repairs both times (separate incidents.)Getting someone over to help you out with whatever plumbing problem is occurring is just a quick phone call and they will quickly send over one of their top notch plumbers. I had the pleasure of having Larry P. sent to my house both times, and he was able to quickly diagnose the issues and get everything back up and running in less than an hour. Larry is great because he is happy to explain and show what the exact issue is, and offer helpful tips on how to avoid any further issues in the future.Its very much a relief knowing that theres a great company out there who you can rely on whenever you need help. Thank you Larry and Roto-Rooter!

Review 180 (2023-12-21 - Rating: 5)
Mike G was awesome! Great customer service and went above and beyond by cleaning up even through he’s not required to do so! Please give this man a raise or bonus.

Review 181 (2023-12-30 - Rating: 5)
Technician was on time and professional. Took care of our issue and left the workspace cleaner than he found it. Very pleased with his service!

Review 182 (2022-07-19 - Rating: 5)
Service tech #3119 Michael was amazing. He took the time to explain what/how he is was doing it. He was very professional, he did not complain once about being out here after hours. I plan on requesting him the next time we have to unclog a drain or any other plumbing issues for that matter. Thank you Michael!

Review 183 (2022-06-08 - Rating: 5)
The gentleman came out in a reasonable amount of time to review our situation. He wandered the property looking for the air cap and we were unsuccessful finding it. We agreed to have him remove the toilet and use his snake tool from there. Within about 15 minutes the job was successful. When I asked if we could used the wet vacuum to soak up the second bathroom, he offered it with no issue. He was knowledgeable and competent about the situation.About the time he was ccompleted, the area manager showed up to check water damage and was able to have another competant discussion about what had occurred. He was missing a tool he wanted to use, so he scheduled a return visit tomorrow.I would use their service again. I would also recommend them to others.

Review 184 (2022-05-30 - Rating: 5)
Kendrick gets 10 ⭐️ Stars! He was professional and fast working. Extremely informative and efficient. He got straight to the problem without hesitation!FLETCHER IS THE BEST TECHNICIAN!!!! I have had the privilege of working with Fletcher, unfortunately for my house for months now, and he is the absolute best! He has been over on nights, weekends and holidays. HE is so helpful in getting to the bottom line with the best solution available. Congrats on such a fine employee!! I hope for you , he stays for a long time!!!!!

Review 185 (2022-07-26 - Rating: 5)
Duane was extremely professional, knowledgeable, and explained what he was doing and why. He assessed the big picture by analyzing the problem, letting the data tell him what was necessary and effective. I appreciate the thoroughness of Duane’s work. Kudos to an outstanding service-oriented employee !!

Review 186 (2022-08-06 - Rating: 5)
Nestor did a phenomenal job! He got the job finished quickly and efficiently. He also provided us education on how to properly maintain all of our drains. 10/10 would recommend his services!

Review 187 (2023-02-08 - Rating: 5)
After a sewer backup in both of our bathrooms, we called 5 different companies trying to get someone out the same day as this was an emergency having raw sewage in the house. After no luck, we called Roto Rooter and they got someone to our house within 4 hours. Jonel, arrived eager to help understanding how stressful the situation was. He was here for nearly 3-4 hours trying to clear the pipe, however at 11pm we decided we needed to call the excavation team to find the problem. Jonel stayed at our house ensuring only the best came to our house ASAP the next morning, calling his coworkers in on their day off. Enrique came in on his day off and was absolutely professional, personable and kind. We got to the bottom of the problem, finding a blockage deep in our pipes. He immediately called his team and they found and fixed the problem. We are so thankful for the team that came out and helped us fix this issue. We will be working with Roto Rooter and asking for Jonel, Enrique and Juan in the future. Thank you thank you!!