Benjamin Franklin Plumbing & Drains - Medina & Greater Cleveland

Located in Medina, Ohio

Address: 865 W Liberty St #210, Medina, OH 44256, United States

Phone: +1 330-983-1145

Rating: 5

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Comments

Review 1 (2024-12-31 - Rating: 5)
Over the years and living in several homes, there is always a need for a plumber. Recently, in an emergency situation, I called Benjamin Franklin Plumbers. They sent out a true professional gentleman who not only was quick but so efficient he saved me from having more damage from a water break. I cannot say enough good things about Matt Drake this great Plumber that handled this crisis. I will request him on every plumbing issue I have as long as he is available. Great Plumber, superb manners, efficient and courteous in every way. I would give Matt a ten star review. He surpassed the five star. Truthfully!!

Review 2 (2025-01-02 - Rating: 5)
We had a small leak in our finished basement ceiling, Ben Franklin Plumbing was able to send a technician over first thing this morning and get us repaired in just a couple hours. Mike was so kind and personable throughout, he assured me he was here to help and did so with a smile, cracking jokes to help me laugh and breathe through the stress of the whole situation (right after Christmas of course). He got us back operational and he left feeling like an old family friend. Highly recommend Mike P. with Benjamin Franklin Plumbing and Drains! Thank you!

Review 3 (2024-10-23 - Rating: 5)
Replacement of the fill valve of our toilet. Took like 5min, he was done. Im quite independent but will not mess with plumbing or electrical. Awesome to have someone to call to fix issues promptly. When it rains it pours, needed another repair of the tub faucets & had to call them back out. We were again promptly taken care of by Matt & so pleased at the young mans manners. Thank youSo we had to have another repair done, this time the replacement of heat tape on our waterline under the house. This service was done by Ethan and yet again the company sends us the greatest professional young man. Explained everything he was doing and popped in several times to keep us informed of things found & progress made. Thank you all so much for providing an amazing service. Well worth every penny spent.Ethan saves the day again, 10/23/24 addressing a water heater issue, bless you sir for helping me understand and fix the issue.

Review 4 (2024-11-12 - Rating: 5)
Matt did a great job helping me with selections for a new toilet and sink fixture.He showed me the options. Recommended certain features. This was only the estimate phase. Next he gathered what was needed and installed. All in one day! Im so pleased in job well done. Oh did I mention his humor!Could he be taking lessons from the boss.

Review 5 (2024-09-24 - Rating: 5)
Very professional and knowledgeable. He explained everything to us and went through a work-up sheet with prices and three different scenarios. Was not pushy and his suggestions were helpful. We will definitely request Ethan next time we need assistance.

Review 6 (2024-12-31 - Rating: 5)
Ethan came in and detailed what may need to be done to fix the drainage issue in our kitchen. After doing his due diligence, everything flows as expected. He explained where issues were and what to do going forward!

Review 7 (2024-10-03 - Rating: 5)
Fantastic work! Ethan did a thorough plumbing inspection and gave plenty of helpful feedback on useful improvements. He was very friendly and courteous throughout his time in my home.

Review 8 (2024-12-13 - Rating: 5)
Excellent service. Came out on a Saturday and saved us from not having water the entire weekend. Serviceman Mike was great, competent and friendly. Price was a bit outrageous, but what else is new?

Review 9 (2024-08-25 - Rating: 5)
Ethan K was absolutely fantastic!!We do not have enough nice words to say about him. He came out quickly, was very knowledgeable, found the problem, fixed everything & was so pleasant throughout the entire process! We will be calling him for any future needs / issues. Thank you Ethan!!!

Review 10 (2024-12-03 - Rating: 5)
Matt is the most sincere, kind, and thoughtful worker I’ve ever encountered. I’m met some great people and hard workers and Matt is at the top of the list! Also, he did a great job.

Review 11 (2024-09-06 - Rating: 5)
Ethan was absolutely amazing today. Top notch customer service and expertise in the field. He was so kind and professional. He turned a miserable morning into a great day. We purchased our home and moved in a couple of days ago. I woke up to a flooded room with a broken water heater. Not what you think you have to deal with a few days in. Thanks for keeping me sane!

Review 12 (2024-09-23 - Rating: 5)
Ethan did an excellent job and was super helpful with any questions I had. Sump pump was changed out as well as a few drains and spigots replaced to perfection. Would recommend to anybody!

Review 13 (2024-08-26 - Rating: 5)
Mike was very personable and very knowledgeable to the job he needed to handle. Checked out the problem and found it just needed a flapper. It was fixed in five minutes. Ask him to also do an inspection on the plumbing in the house and he explained his findings. I appreciated him taking the time to explain everything.

Review 14 (2024-09-05 - Rating: 5)
Mike and Ethan did a great professional job. The job turned out to be larger than expected but they pushed through taking almost 12 hours to complete. They kept me posted on their progress and the unusual things that they discovered hiding in my walls that made this job very complicated.

Review 15 (2024-11-30 - Rating: 5)
Mike Palmeri was incredible; very professional; extremely educational; very likable; very knowledgeable; and very experienced. We would HIGHLY recommend him to anyone contemplating plumbing services.

Review 16 (2024-07-18 - Rating: 5)
We had a great experience with Benjamin Franklin. Our plumber, Ethan, was extremely knowledgeable. He addressed our leaky toilet issue and performed a whole house inspection as well. He was able to answer all of my questions. We feel confident in his work and will be scheduling again. Thank you!

Review 17 (2024-08-19 - Rating: 5)
Ethan was amazing ! Very thorough, professional , friendly, genuine . I can not say enough good things ! I am very impressed with this company - very much enjoy working with them 😀

Review 18 (2024-07-25 - Rating: 5)
Just wanted to do a shout out to Ethan Kawczak who performed some work for us today on our gas line for our stove. In this day and age, it is hard to find ANY GOOD HELP let alone someone as young as himself. He was very courteous and professional as well as very knowledgeable of his trade. Kudos to the management team for hiring such and astute employee.

Review 19 (2024-12-14 - Rating: 5)
Matt did an excellent job with the plumbing repairs. He was professional and very knowledgeable. I recommend their services.Thank you

Review 20 (2024-10-01 - Rating: 5)
The Service Tech Ethan did a great job. He is very conscientious and thorough with his work. Ethan is friendly and very knowable.

Review 21 (2024-07-05 - Rating: 5)
Had a great experience Ethan was a pleaser to talk with while he completed his work and very friendly. Completed all work in a professional manner and even suggested a few things to improve efficiency

Review 22 (2024-08-20 - Rating: 5)
Wonderful technician. Kept talking as he was going through my house letting me know what the areas of concern were.Very knowledgeable. Took his time to make sure I understood what needed worked on. I will definitely pass his nane on to anyone who ask. Thank you for your time and caring

Review 23 (2024-07-18 - Rating: 5)
Very Nice and Professional. Ethan Kawczak, did a Fantastic job. I will Highly recommend him to some of my Family and Friends. If I need any future Plumbing work done. I would prefer Ethan to do the Job.

Review 24 (2024-12-02 - Rating: 5)
Ethan has been amazing! Work was quick and efficient! Ethan was very helpful and explained each step!

Review 25 (2024-08-12 - Rating: 5)
I cant say enough about how great my experience has been with Benjamin Franklin! They are pros through and through, very easy to work with. Mike checked out everything in the house, walked me through exactly what needed fixing sooner rather than later and what could wait. Took his time and gave me all the price points I need to make my decision.

Review 26 (2024-12-19 - Rating: 5)
Thanks to Matt Drake for his competent and friendly customer service and for fixing some issues and annoyances, Were all back up to speed... er, flow. :) Thanks again!

Review 27 (2024-11-30 - Rating: 5)
Ethan did an excellent job working through the clogged drain. He was very pleasant and professional.

Review 28 (2024-12-03 - Rating: 5)
Mike and team were very professional and efficient with assessing the issue and resolving it. I would certainly use them again and recommend them to friends and family!

Review 29 (2024-11-17 - Rating: 5)
Matt was very friendly, super helpful, and came out within one hour. The whole job was finished in an hour and a half.

Review 30 (2024-07-31 - Rating: 5)
Great work! Ethan and Mike were fantastic. Explained everything and showed us where everything was put and how to work the new filters. Highly recommend them.

Review 31 (2024-07-05 - Rating: 5)
Ethan was absolutely wonderful. He was professional, thorough, friendly and very knowledgeable. We were very happy with our experience.

Review 32 (2024-10-23 - Rating: 5)
Ethan of Benjamin Franklin Plumbing arrived on time for the appointment. He was friendly, professional, and has great communication skills. He explained all the options available to me and completed the needed work in an efficient and timely manner.

Review 33 (2024-03-22 - Rating: 5)
I have used Ben Franklin/One Hour for several jobs and I am always happy with the service. Mike and Ethan (plumbers) have both been great. They are professional and quick and friendly. I would recommend using them, because the work is 100% guaranteed and you never know what youll get if you go with a smaller company or independent service person. Also, Ive never had a problem getting them right to my house the same or the next day. Top marks.

Review 34 (2024-12-10 - Rating: 5)
Mike and the young man with him did a great job! I know for fact that its no pleasant job climbing under a mobile home and working on a sewage problem! Thanks again fellas 😁

Review 35 (2024-09-04 - Rating: 5)
Jeff was very punctual and provided multiple options for the services needed. He was extremely knowledgeable of what needed to take place and was able to service as quick as possible.

Review 36 (2024-09-07 - Rating: 5)
Mike was Professional knowledgable and courteous, I have a few more estimates but will most likely use them to replace my water heater

Review 37 (2024-08-26 - Rating: 5)
Ethan was amazing!! Quickly identified the problem, offered options and was super friendly and helpful!! Highly recommend!

Review 38 (2024-06-28 - Rating: 5)
Ethan was very professional and personable. We enjoyed having him in our house, very comfortable with his knowledge in doing his job.

Review 39 (2024-01-18 - Rating: 5)
Always a great experience with Benjamin Franklin Pluming. They contacted me to let me know it was time to flush our hot water tank…I appreciate that they keep track of that! Ethan was friendly, quick and took the time to explain why he was doing what he was doing. This is a great company! 5 stars, would recommend them to a friend!

Review 40 (2024-03-30 - Rating: 5)
Ethan was great. He checked everything and since it was our first time having a plumber without a known problem he explained to my husband what he was checking and the reason why! He was very patient and thoughtful.We will definitely ask for him if we even have a problem and for all of our checkups!

Review 41 (2024-07-17 - Rating: 5)
Ethan did a great job with the repairs needed. He was very pleasant to have in my home and very personable.

Review 42 (2024-11-27 - Rating: 5)
Excellent, amazing, thorough quality experience. 1000000% recommend. Thanks Ethan!!

Review 43 (2023-11-28 - Rating: 5)
Mike is always friendly, professional, and gives best recommendations on solutions to the issue. Great work, quickly done, and always makes sure to offer ideas when I ask questions about things that I think need attention. Extra peace of mind when he arrives since he has done several jobs at our home.

Review 44 (2024-04-20 - Rating: 5)
Ethan was very friendly and professional. He was able to find the problem quickly and identify the solution needed. Because the solution involves obtaining a manufacturers part, we unable to completely resolve the problem but got clear direction on what we need to do to secure the needed part.

Review 45 (2024-04-03 - Rating: 5)
Matt came out to our property for a failed sump pump after a heavy rain. He was prompt, had great communication, he replaced the pump and got the water drained and cleaned up. Very professional, kind, and informative.

Review 46 (2023-12-06 - Rating: 5)
Really a pleasant experience. Mike was extremely helpful and went out of his way to help explain some of our issues and is extremely knowledgeable. Theres a peace of mind and confidence when a professional like Mike P is there to help. He was very thorough and took the time to take care of our issues. Will absolutely recommend Mike and Benjamin Franklin Plumbing! Thank you

Review 47 (2024-03-18 - Rating: 5)
One night, water was dripping down from the kitchen ceiling due to a leak in the upstairs bathroom, and later that night we also found the basement water heater had left 1/4 inch water pooling on the floor.When I called Ben Franklin the next morning, they were super responsive and had sent Ethan over within an hour to work on it.Ethan is one of the most professional plumbers I have come across, bar none. He was friendly and courteous, and took extra steps with his work to ensure I was satisfied - he treated the job like he was doing this for himself. One example: he scrapped all of the plumbing that tied the water heater into the geothermal heating and re-did it all using copper piping. As he finished, he wasnt happy about the way it routed, so he cut, soldered extensions, and made sure it was done to his high standard. He couldve just left it as-is and I wouldnt have known any better.Furthermore, Ethan inspected the upstairs leak and determined it came from the toilet that was completely installed improperly. It was getting late, so he gave me the option to come back in the morning or to continue to get er done. He didnt have any issue finishing the job that evening with an entirely fresh (and proper) toilet install that even required him to add 2x4 wood boards into the floor to give the toilet a strong foundation/base to attach to.If I could give Ethan 6 stars I would. But really, 5 stars to Ethan. And because he represents Benjamin Franklin Plumbing, they in turn also benefit from the 5 stars. Hats off, guys.

Review 48 (2024-05-29 - Rating: 5)
I am the Facilities Coordinator at Heartland Community Church. We often need plumbing assistance. Ethan was amazing! He is extremely knowledgeable, kind and thorough. It was a pleasure working with him. We will definitely use this company and request Ethan in the future.

Review 49 (2024-02-21 - Rating: 5)
Ethan was the most delightful and thorough young man. He did a great job and checked all the plumbing and fixtures in my house. I would recommend him very highly to anyone.

Review 50 (2024-04-04 - Rating: 5)
Benjamin Franklin and One Hour Heating and Cooling have done pretty much everything in our home, from repairs to complete replacements. Some of which were not straightforward or just a plain difficult. They always get the job done! All employees have been so nice, knowledgeable, punctual, and trustworthy.

Review 51 (2024-06-25 - Rating: 5)
Once again, absolutely exceptional service from Ethan Kawczak on the installation of our hot water heater and other small plumbing tasks.Ethan arrived at our house on time with all the necessary materials for the job. All tasks were expertly completed to our satisfaction.Thank you Ethan!

Review 52 (2024-06-20 - Rating: 5)
Ethan did a great job on the plumbing check. He was very thorough, explained what he was doing, and answered all of my questions.

Review 53 (2024-01-11 - Rating: 5)
Matt explained everything as he went to all the water sources in my condo. His inspection was very thorough. He asked if I had any questions or anything I needed taken care of, (Im in my 70’s). I said yes, help taking my Christmas decorations down. He said, sure, where are the boxes?😊 he was serious 😊Matt was very easy to talk to.2 thumbs up. 👍👍

Review 54 (2024-04-02 - Rating: 5)
Made an appointment same day. Had a great experience and service with Mike. He identified the problem and was able to quickly fix. Happy with the results and will certainly use again in the future.

Review 55 (2024-06-15 - Rating: 5)
Mike was pleasant, trust worthy, and did a clean professional job. I will call again if I ever need plumbing done. Thanks for excellent service

Review 56 (2024-05-09 - Rating: 5)
He showed up when he said he would which is a great thing.He did a very thorough inspection since this was just our annual maintenance visit. Made suggestions and knew what he was talking about. Job well done Ethan.Thanks!!

Review 57 (2024-01-12 - Rating: 5)
Ethan clearly explained each step of repair process and was transparent about itemized costs, and was equally friendly and professional. He also tested his work to ensure no leakage. I wouldn’t hesitate to trust him and Benjamin Franklin with any future plumbing project,

Review 58 (2024-08-23 - Rating: 5)
Ethan checked every box and did a great job, friendly, on time, and did great work.

Review 59 (2024-08-02 - Rating: 5)
Excellent service! Its rare now days to find an honest, respectful, and professional service provider. Please dont ever change! Thank you

Review 60 (2023-11-08 - Rating: 5)
Ethan was friendly, confident, knowledgeable, very thorough and showed me anything that needed relacing. He also had to contact our water department because of a cracked valve so our house would not flood. Excellent manners and extremely patient. I have found a plumbmer!!!!!

Review 61 (2024-12-10 - Rating: 5)
Excellent work and prompt repair madeA great service person and wonderful company

Review 62 (2024-08-30 - Rating: 5)
Very polite and helpful.We discussed possible causes of our issue and possible solutions.They responded immediately and were at my home with the hour.

Review 63 (2023-09-29 - Rating: 5)
Matt Drake was outstanding! Couldn’t have been happier with his work and his professionalism. He explained the issue and the solution in a very customer friendly way. 10/10, extremely satisfied with Matt!

Review 64 (2024-04-24 - Rating: 5)
Ethan is knowledgeable and kind. He respected our time while still chatting with us at ease and made the whole time very pleasurable.

Review 65 (2024-12-23 - Rating: 5)
Professional, thorough, all around great service. Ethan was exceptional. Mike was great!

Review 66 (2024-10-30 - Rating: 5)
Matt did his usual thorough job. Thank you!

Review 67 (2024-04-15 - Rating: 5)
Matt did a great job. Very pleasant experience. He is welcome to perform our annual water tank service

Review 68 (2023-05-17 - Rating: 5)
Mike was great! He was on time and did the job well. The price was a little more than expected but he fixed both of our outdoor faucets in a reasonable time, was respectful of our home, kept everything clean and tidy and he was just a really nice guy. I hope I dont need his services again but if I do, I will call Ben Franklin/One Hour Plumbing again and for Mike!Mike said our faucet was the most difficult hes ever done, but he did it!

Review 69 (2024-04-17 - Rating: 5)
Ethan explained all my options, was prompt, friendly, professional, and completed the job in a very timely manner. Would definitely recommend.

Review 70 (2024-12-10 - Rating: 5)
Matt was great. Very friendly and knowledgeable.

Review 71 (2024-02-27 - Rating: 5)
Excellent service! The price was significantly higher than expected, but the techs (Mike and Nate) were fantastic - worked efficiently and communicated well. Very pleased with their service.

Review 72 (2023-08-07 - Rating: 5)
Mike did a great job. He fixed a leaking water pipe in the basement really quick and even went above and beyond inspecting the rest of the plumbing he even informed us of a bad water heater that is leaking gas we had no idea about and was able to fit us in this week and replace it. He even assisted us in getting the warranty we had processed to save some money

Review 73 (2023-09-18 - Rating: 5)
Great visit! Honest, professional, personable! Gave various options at variety of price points. Provided a completely pressure free environment highlighting the plus and minus of each. Would definitely recommend Jeff Williams and the company!

Review 74 (2023-11-16 - Rating: 5)
Service was quick and excellent. We got a next-day appointment. The plumber arrived early. The work was dine quickly and accurately. He even helped bring in groceries before he left.Giggly recommend!

Review 75 (2024-08-27 - Rating: 5)
Mike did a very detailed estimate and answered all my questions. Very friendly guy.

Review 76 (2024-08-05 - Rating: 5)
Mike was great- on time, knowledgeable, and professional. Highly recommend;).

Review 77 (2024-03-22 - Rating: 5)
Ethan Kawczak is a great plumber, very knowledgeable. He is thorough and gets the job done fast. He is very kind and friendly.

Review 78 (2024-04-03 - Rating: 5)
Our plumber was absolutely outstanding today! I would highly recommend using them for your home service needs. Very polite and enjoyed the technician working on our home!

Review 79 (2024-04-22 - Rating: 5)
Mike was a very excellent technician newest stuff very nice and fun to talk to and learned a few new things today. Highly recommend MIKE and his coworkers.

Review 80 (2024-04-24 - Rating: 5)
Ethan was phenomenal! He took time to thoroughly explain everything and did a fantastic job with our whole house plumbing checkup.

Review 81 (2024-09-03 - Rating: 5)
I reached out this morning with an issue and it was taken care before lunch time. Always a great experience

Review 82 (2024-12-16 - Rating: 5)
Ethan was extremely knowledgeable and efficient. He went above and beyond to make sure I understood how everything worked, even units that he was not there to repair.

Review 83 (2024-12-03 - Rating: 5)
Phenomenal service and communication. Put my mind at ease, showed up promptly, and took care of everything super quick. Love this company.

Review 84 (2024-10-01 - Rating: 5)
Ethan was the BEST!Fast, efficient, and personable!

Review 85 (2023-08-14 - Rating: 5)
Mike did a great job. He identified the problem quickly, explained the options and pricing clearly and finally completed the work professionally and in a timely manner. Would reccommend using him for all you rplumbing needs.

Review 86 (2024-08-02 - Rating: 5)
I wanted to give a shout out to Ethan for doing such a wonderful job. He took the time to check all the drains and the hot water tank. Ethan explained exactly what he was doing and gave me a price estimate for each. He was very pleasant the whole time and I felt like he could be my own son. Thank you Ethan for doing such an incredible job.

Review 87 (2024-10-18 - Rating: 5)
Knowledgeable. Explained everything in great detail. Answered all my questions thoroughly.

Review 88 (2024-02-01 - Rating: 5)
Mike and Ethan did excellent work. Fast efficient and courteous. They left the area spotless. Very impressed with their work

Review 89 (2024-03-12 - Rating: 5)
Replaced my well pump and hot water heater. Service was fantastic. Servicemen were very knowledgeable, courteous, and did a great job! Would definitely recommend!!

Review 90 (2024-04-13 - Rating: 5)
Ethan was great: very friendly, knowledgeable, and professional in every way. I could not have expected better service.

Review 91 (2024-09-05 - Rating: 5)
Ethan is an absolutely delightful young man !! It is so refreshing to meet someone his age who actually talks with you and communicates so well. He explained everything he was doing and shows an above average work ethic. Whatever the highest grade for his review can be DOUBLE IT !If we ever have another plumbing issue again I will ask for Ethan

Review 92 (2024-10-31 - Rating: 5)
Mike came soon after we called. He was so friendly and polite. He worked steady and got the job done quickly.

Review 93 (2023-09-27 - Rating: 5)
I found Benjamin Franklin plumbing through Angi. My hot water tank started leaking on Sunday. They came out on Monday to review and price the project, the tank was replaced the next day. Matt and his assistant answered all of my questions and did a wonderful job of installing the new tank and halling away the old one. Very pleasant and professional!

Review 94 (2024-05-16 - Rating: 5)
We have been using this company for several years for various household plumbing services, and are very pleased. We typically ask for Mike P., and get great service consistently.

Review 95 (2023-10-02 - Rating: 5)
Sink wasn’t draining. Matt Drake called to let me know when he was 40 minutes away and showed up 40 minutes later. He fixed the drain quickly and efficiently and explained everything before he did it. Highly recommend.

Review 96 (2024-10-30 - Rating: 5)
Wonderful experience, excellent work, great customer service!

Review 97 (2024-03-07 - Rating: 5)
Mark did a GREAT JOB. Would Highly recommend.

Review 98 (2024-05-22 - Rating: 5)
We had great experience with Matt and BFP yesterday. Our installation went smoothly and our installer was super!

Review 99 (2023-10-26 - Rating: 5)
I have worked with this company on a few different occasions now, and each time has been amazing! They have the BEST employees that you can tell enjoy what they do, are very personable, and get the job done perfectly and promptly!🙂 Ethan and Tom were awesome🤩

Review 100 (2024-05-13 - Rating: 5)
Ethan arrived on time and promptly replaced my hot water tank. Very happy with the service! Thank you!!

Review 101 (2024-03-14 - Rating: 5)
Matt from Ben Franklin was on time, explained everything and showed me work before and after. Cleaned up and left no mess. Great job!

Review 102 (2024-08-01 - Rating: 5)
Ethan was here today to unclog a clog. He was great! Very nice young man!

Review 103 (2024-10-24 - Rating: 5)
Great company. Quick response. Professional staff.

Review 104 (2024-10-11 - Rating: 5)
Ethan was so personable, efficient, experienced and discussed everything in detail with me. He was here promptly, and I highly recommend not only him, but also Benjamin Franklin Plumbing, and One Hour heating and cooling.

Review 105 (2023-05-31 - Rating: 5)
Jeff made me feel at ease about what he was doing. Thank god he was there when he was because my basement pipes broke shortly after they got there. And he was able to fix the pipe. And was extremely helpful and friendly couldnt have asked for a better person.

Review 106 (2023-08-04 - Rating: 5)
Another amazing experience with this company today.. new hot water heater installed with new copper line, new water lines, and a power vent.. very happy with the install and all of the extra attention to clean up once the job was done.. the employees are always so friendly too:) Definitely recommend them for all of your hvac, and plumbing needs!

Review 107 (2024-03-15 - Rating: 5)
Ethan did a great job of inspecting our plumbing. He made good suggestions for the few needed repairs.

Review 108 (2024-11-20 - Rating: 5)
Very knowledgeable and professional! Highly recommend!

Review 109 (2024-03-19 - Rating: 5)
I had an excellent experience. Ethan did a wonderful job very polite young man very informative, very professional

Review 110 (2024-07-18 - Rating: 5)
Friendly and knowledgeable! Able to give us a quote right away!

Review 111 (2024-06-18 - Rating: 5)
Highly recommend Benjamin Franklin Plumbing!! Ethan provided excellent, friendly , knowledgeable service.

Review 112 (2023-11-30 - Rating: 5)
Ethan K. did a great job replacing my sump pump. He is very friendly, respectful and knows what he is doing.

Review 113 (2023-11-09 - Rating: 5)
Ethan Kawczak is an amazing tech with a very pleasant personality. I trust him with any plumbing projects we have.

Review 114 (2024-10-26 - Rating: 5)
Matt Drake was mindful of the house and dog friendly. Quick and professional.

Review 115 (2023-10-10 - Rating: 5)
Ben Franklin techs are always superb and not your average plumbers. Highly skilled techs provide the service you need when you need it. Their sister company, One Hour Heating, is also top notch.

Review 116 (2024-03-11 - Rating: 5)
Ethan did an amazing job! Im very happy with the results of his work!

Review 117 (2024-08-02 - Rating: 5)
Need some wonderful service? Contact Benjamin Franklin The Punctual Plumber!! Especially ask for Mike Palmeri!! Best plumber ever…professional, friendly, extremely hard working and thorough!

Review 118 (2023-11-03 - Rating: 5)
Matt and Jeff were both fantastic from Ben Franklin!! Jeff did the initial estimate and was realistic and informative. Matt did the install of a new hot water tank and was fast efficient and his cleanup was amazing. Matt was even good with an older dog being in the home. I will continue to use this company and will highly recommend them!!

Review 119 (2023-08-25 - Rating: 5)
Jeff was so kind and helpful! We’re so grateful that he came out so quickly to help us solve our water heater problem.

Review 120 (2024-02-02 - Rating: 5)
Truly appreciate that jeff was more interested in solving our problem than selling us something we thought we needed but may not. thanks for the help!

Review 121 (2024-05-09 - Rating: 5)
Matt was professional and caring. He wanted to make sure the work was done as we needed.

Review 122 (2024-03-06 - Rating: 5)
Matt was knowledgeable, efficient and got the job done! Awesome experience

Review 123 (2024-08-21 - Rating: 5)
Ethan is tops, right on time, fast friendly and helpful, he’s the whole package…He’s a great plumber gets a five star rating from me👍👍👍👍👍

Review 124 (2023-09-26 - Rating: 5)
Matt and Ethan were professional courteous and did a phenomenal job. Highly recommend

Review 125 (2023-08-11 - Rating: 5)
Matt did a great job!! Was on time and very friendly. Told us, and showed us the problem. And fixed it right away

Review 126 (2024-03-18 - Rating: 5)
Ethan was very patient informative, helpful and explained everything he was doing and what’s going and what is going to be done 👍👍

Review 127 (2023-07-25 - Rating: 5)
Jeff Williams was very nice and very professional. He explained the problem and then quickly fixed it. I would definitely recommend this company for any plumbing problems.

Review 128 (2024-05-30 - Rating: 5)
Matt is very knowledgeable and conscientious. Would definitely recommend.

Review 129 (2023-10-11 - Rating: 5)
Did a lot of plumbing updates and some shoddy work from previous jobs. Technician was friendly and efficient. Very respectful of our home..

Review 130 (2023-07-19 - Rating: 5)
There isnt enough words to describe how Jeff helped us, he was friendly, courteous informative efficient and talked us through everything he was great 👍

Review 131 (2024-07-11 - Rating: 5)
Ethan Kawczak is a very personable and friendly representative for Ben Franklin Plumbing. He seems to be very knowledgeable in his field of plumbing. I enjoyed talking with him. Thank you Ethan.

Review 132 (2024-07-02 - Rating: 5)
Always,Mike does a great job!! Very personable!

Review 133 (2024-07-17 - Rating: 5)
I had a really good experience with your plumber Mike

Review 134 (2023-11-21 - Rating: 5)
Mike did a great job wasn’t the news I wanted to hear, but was friendly and informative.

Review 135 (2024-11-09 - Rating: 5)
Very prompt, honest, polite & accurate 😊

Review 136 (2024-11-05 - Rating: 5)
On time, efficient, great job. Thanks again Mike

Review 137 (2023-11-20 - Rating: 5)
Very please with our tech. Did a great job, and enjoyed talking to him!

Review 138 (2024-04-23 - Rating: 5)
Ethan provided top notch service and talked through all of our plumbing needs and concerns.

Review 139 (2023-10-08 - Rating: 5)
Mike expertly installed the AIO system and Reese did a great job routing gas lines in my home.

Review 140 (2023-09-11 - Rating: 5)
Jeff is personable and knowledgeable. He was able to answer all my questions in a way that I could understand.

Review 141 (2024-11-14 - Rating: 5)
We are very happy with the service provided by Ethan at Benjamin Franklin Plumbing. Super nice guy...one of our favorites. Kept us informed about what he was doing and why.

Review 142 (2024-04-29 - Rating: 5)
Pleasant knew his business very professional will be happy to have him back when needed

Review 143 (2023-10-30 - Rating: 5)
He was well educated did a awesome job went to to problem and solve it very nice got the problem solved right away thats Benjamin Franklin plumbing!! A+

Review 144 (2024-09-09 - Rating: 5)
Ethan is very friendly and knowledgeable. He showed up on time to perform my complimentary yearly plumbing. He was very thorough and explained things well. Was so happy to have him Gin this time.

Review 145 (2024-11-08 - Rating: 5)
Ethan is a good kid! He was quick and efficient. As usual Benjamin Franklin didn’t the job right. Thanks guys!

Review 146 (2024-11-21 - Rating: 5)
Excellent, Efficient & Informative service !!

Review 147 (2023-11-29 - Rating: 5)
Quality work. Fantastic customer service. Friendly and willing to explain everything. Extremely happy!!!

Review 148 (2024-01-10 - Rating: 5)
Mike was great and the job was completed in a reasonable time.WAY TO GO MIKE!!

Review 149 (2024-08-05 - Rating: 5)
Very friendly and professional. Explained everything very well.

Review 150 (2024-08-13 - Rating: 5)
Mike was awesome did a great job

Review 151 (2024-04-08 - Rating: 5)
Polite, and clean.

Review 152 (2023-11-30 - Rating: 5)
Very thorough inspection without a sales pitch! Just what they recommended repair on.

Review 153 (2024-01-26 - Rating: 5)
Very nice and informative. Got our estimate.The service man was very nice.

Review 154 (2024-04-18 - Rating: 5)
He did a good job! Found the problem immediately and fixed the problem.

Review 155 (2024-04-24 - Rating: 5)
Super helpful technicians and very professional. Answered all our questions and scheduled install the next day. Being out of hot water for 5 days was grateful for the quick and prompt turn around time. Matt and Ethan were exceptional.

Review 156 (2024-03-14 - Rating: 5)
Matt done a excellent job putting in my water heater.

Review 157 (2023-05-26 - Rating: 5)
Mike is friendly and diligent with his work - exactly what I need as a homeowner. Thanks Mike and team!

Review 158 (2024-04-22 - Rating: 5)
They were wonderful! We just bought a century home that needed a great deal of maintenance and repairs. They were friendly, informative, and helped prioritize what is needed now versus down the line. Highly recommend them!!!

Review 159 (2024-01-19 - Rating: 5)
Great job! Very knowledgeable and a pleasure dealing with.

Review 160 (2024-05-17 - Rating: 5)
He worked so hard the entire time and was expressive on the jobs explained it all very well and made sure it was perfect. He has a great future in the trade for sure.

Review 161 (2024-07-25 - Rating: 5)
Very personable good knowledge of trade

Review 162 (2024-06-08 - Rating: 5)
Mike was very knowledgeable and competent.

Review 163 (2023-11-29 - Rating: 5)
Mike did an Outstanding Job…Professional and Personable!Thank You!!

Review 164 (2024-03-14 - Rating: 5)
Great job! Good company with knowledgeable employees.

Review 165 (2023-08-17 - Rating: 5)
Very nice work efficiently completed the job. We very friendly and kind.

Review 166 (2024-03-20 - Rating: 5)
Very curious. Explained the new hot water tank to me , so I would understand it.

Review 167 (2024-03-22 - Rating: 5)
Matt is always pleasant, professional, courteous,and knowledgeable,!

Review 168 (2024-04-19 - Rating: 5)
Great service. Ethan was courteous, friendly and knowledgeable. Would definitely recommend.

Review 169 (2024-04-25 - Rating: 5)
Matt did a great job he explained everything and well see him in a few days to make the repairs.

Review 170 (2024-06-26 - Rating: 5)
Great Service and excellent advice!

Review 171 (2024-04-02 - Rating: 5)
I am honor to know Ethan as a personEthan did a very good job for usWe do appreciate ethan good work for our houseThank you Ethan

Review 172 (2024-07-04 - Rating: 5)
Nice work. Thank you!

Review 173 (2023-12-10 - Rating: 5)
Speedy response and proper assessment. Our technician had great interpersonal skills and worked efficiently to solve our problem. We were in a bind and Benjamin Franklin Plumbing/One Hour Heating & Cooling came through in a big way. Good quality. Fair pricing.Highly recommend.

Review 174 (2024-03-04 - Rating: 5)
Great work. Very efficient and informative. Would definitely use again.

Review 175 (2023-08-09 - Rating: 5)
They Workers that came to our house were awesome. Took care of everything!!

Review 176 (2024-04-11 - Rating: 5)
Super sweet guy. On time and professional

Review 177 (2024-11-07 - Rating: 5)
Explained everything very helpful hes alway very helpful dont know what else to say just that hes a super person knows what hes doing.

Review 178 (2024-02-03 - Rating: 5)
Matt was very thorough and very honest with me. I feel confident with his work and the work they will be doing to fix old plumbing issues next week

Review 179 (2024-03-29 - Rating: 5)
Keith was great, in and out pretty quick, very understanding of work from home environment, waited for me to wrap up a call, low noise, showed him where everything was and he took care of the rest. Thank you!

Review 180 (2024-01-30 - Rating: 5)
Ethan arrived at their appointed time, explained what he was checking, and went right about his work. Friendly. Worked steadily on a regular inspection, showed me some possible future problems. Pleasant, neat.

Review 181 (2023-10-03 - Rating: 5)
Mike was great! He came out the same day we called and he was thorough, professional, and personable. He explained what he was doing, what he found, and what our options were in easy to understand terms. Well definitely be coming back to Mike and Benjamin Franklin for any future plumbing needs!

Review 182 (2023-12-10 - Rating: 5)
Could not ask for a better and more professional technician and company I recommend them everybody. They went above and beyond make sure my hot water tank got installed the same day.

Review 183 (2023-08-15 - Rating: 5)
Great customer service. On time and polite. Very knowledgeable and personable. Technician Even went above and beyond and helped me move a heavy box before he left. Would highly recommend

Review 184 (2024-02-14 - Rating: 5)
Ethan was very professional and explained everything and listened to what we wanted done and fixed the problem. He was on time and is a very friendly and impressive young man

Review 185 (2024-05-15 - Rating: 5)
Matt was very professional and answered my questions. He completed his work and cleaned up which was so nice. And a plus…he has a very pleasant personality.

Review 186 (2024-01-16 - Rating: 5)
Great experience, professional. Knowledge, Great conversation 👌 👏🏽 👍🏽 😉.

Review 187 (2024-03-08 - Rating: 5)
Does great work and explains everything.

Review 188 (2024-02-06 - Rating: 5)
Happy with the service, response time. He explained everything clearly. Thanks so much!

Review 189 (2023-11-13 - Rating: 5)
Our technicians name was Mike he was very professional friendly, and did a great job!😊

Review 190 (2023-09-01 - Rating: 5)
I had a kitchen sink that had a very bad clog.Matt and Ethan came and fixed it with great care,professionalism and are very knowledgeable about the work that they do.I would highly recommend them for my future jobs

Review 191 (2023-07-06 - Rating: 5)
We faced a big plumbing problem. Mr. Palmeri not only did an excellent job but did it with enthusiasm and excellent attitude. I was very pleased to have Mr. Palmeri helping us with the plumbing problem.