Drain Magic

Photo of Drain Magic

Located in Mechanicsburg, Pennsylvania

Address: 4910 Simpson Ferry Rd, Mechanicsburg, PA 17050, United States

Phone: +1 717-677-2673

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Appointment required

Categories

  • Plumber
  • Drainage service

Photos

Comments

  • Review 1 (2024-08-31 - Rating: 5)

    I’m so grateful for the crew who came to replace my leaking water line today.Frenchie, Cameron, Jordan and Alex were a pleasure to work with, taking the time to explain the process.When unexpected complications arose, as they often do, they patiently waited for the water company and then gladly worked to run my water line and then clear the area for the water company to deal with their issue.The Drain Magic crew stuck around until I had water and made sure there were no leaks.There was no complaining.They constantly kept me up to speed on everything that was going on and what was going to happen next.They were totally committed to getting the job done and done well.Mission accomplished. Well done, guys!Thanks so much.Your new fan,Laura 😁

  • Review 2 (2024-02-27 - Rating: 5)

    From Ryan, who came out to give us an estimate to the crew that came out and did the job everyone was very professional. Would definitely recommend drain magic to everyone. I received two estimates and both beat the first and only estimate from another company who was not very professional. If I could have given Drain magic more stars, I would’ve.

  • Review 3 (2024-07-16 - Rating: 5)

    First time I used Drain Magic was for a clogged sewer line and the experience was great. We just had another issue and after I called, they had a tech out later that morning. The problem was a broken pipe at the foundation. They fit us in the next morning and arrived earlier than expected. I am forever grateful to the guys that came out. Alex (Frenchy), Jordan and Christian were absolutely amazing. They were super friendly, honest, transparent and communicated everything to me step by step and also answered all the questions I had. This type of issue stresses me out more than anything and Frenchy put my mind at ease. He walked me through everything they did and even walked with me after the repairs were done to flush all the lines in our house and even supported me when I told him I wanted to bring the shop vac in just in case. They worked tirelessly in 100-degree heat to solve the problem.If you ever need someone to take care of these types of issues, do yourself a favor and call Drain Magic and ask for Frenchy and his crew. The owner of this company should be proud of the employees they have because they are kind, considerate, extremely knowledgeable and will make it right, whatever it takes. I wont call any other company when I have issues of this kind. If I could give you a 10 star review I would. I feel like a load has been lifted off my shoulders. I appreciate all the work Frenchy, Jordan and Christian did today and thank you so very much!

  • Review 4 (2024-07-30 - Rating: 5)

    I mean what can I say? The team at Drain Magic made repairing my pipes at a rental property a breeze. Led by Nick the crew at Drain Magic took care of me in a kind and efficient manner. Definitely recommend!!

  • Review 5 (2024-01-27 - Rating: 5)

    Ryan S was very knowledgeable and informative about what he was going to do and what can be going on. He was very friendly and very professional. He explained the next steps and explained that they also have financing so no matter what needed to be done, that I wouldn’t have a heart attack. He seems to be a very great asset to the business! My interaction with him was a good one and I will recommend Drain Magic to my friends and family. 😊Jennifer Cruz

  • Review 6 (2024-02-22 - Rating: 5)

    Dan really went above and beyond and explained everything to me. He didn’t make me feel like an idiot, rather he made me feel like I could really understand the process and be educated in what he was doing. I could tell he cared about his work and his job a lot based on all of this. He connected with me not only on a professional level, but a personal level as well.I’m glad things passed with flying colors and I hope that one day I run into Dan again in the wild, because I know we’d just chat it up and it’d be a good time. Thanks for sharing your story and your work with me, thanks for being awesome!

  • Review 7 (2024-02-12 - Rating: 5)

    Ryan was very helpful, courteous and professional. He stayed in touch, and answered every question. Even though the job turned out to be more complicated than expected, and had to be done in two phases, they made sure everything was completed in one day. They did a fantastic job, made very little mess, and cleaned up when they were done. After they were done, they gave us information and options to prevent the problem from happening again. We couldn’t be happier with the service and the outcome! Thank you Drain Magic!

  • Review 8 (2024-01-12 - Rating: 5)

    Alex French and his crew replaced a drain and slab at the bottom of my basement steps yesterday, and installed a sump just inside the door and ran the discharge from the back of the house to the front. Alex is very knowledgeable, understood the situation immediately and came up with a great creative solution. The crew was great - worked very fast, clean and got the job done in one day.Weve seen a lot of Drain Magic over the last two months - they replaced our entire sewer and both stacks, they are always responsive, reliable and they really know what theyre doing. On top of all that, their pricing is very fair. I wouldnt call anyone else.

  • Review 9 (2024-01-11 - Rating: 5)

    Ryan was courteous, knowledgeable and patient with us as we asked lots of questions. He was very understanding and willing to work with us to resolve the problem properly. He made sure we understood all of our options. So glad we called him. Ians repair crew did a very professional job and fixed the problem that had been addressed by another company three different times and not resolved. Wish I had called Drain Magic first.

  • Review 10 (2024-01-17 - Rating: 5)

    The crew that came to my house were absolute professionals. They explained what they were doing and kept me informed throughout the whole process. They covered my pool table and furniture as well as cleaned up everything when they were finished. They didn’t have to tear apart the entertainment center to dig up the main sewer. I work in the utility industry and would be great full to have folks like them work for me.Thanks for everything Larry H.Ps..thanks for not sending Billy Ray!!

  • Review 11 (2023-11-02 - Rating: 5)

    Mike was great to work with - he came to provide an estimate; He ran video through the pipes and explained clearly the best way Drain Magic could help. He was honest and upfront about estimated costs and very knowledgable. I was able to schedule the work quickly and Andrew and his crew came a few days later and completed the job. I originally hired a plumbing company that did not have the proper equipment to get the job done quickly and effectively. Drain Magic completed a 2 day job in half a day without tearing up my basement flooring or my back yard. They respectfully put everything back in its place when they left. Highly recommend!

  • Review 12 (2024-03-29 - Rating: 5)

    Codi is a plumbing savant. A true master. He quickly assessed the situation and made a call. He and his crew masterfully carved a path to lay new lines from here to there. Over 30’ And in no time flat. Two years of suffering through plumbing issues torn out, and completely new lines laid and buried by the end of lunch time. I had chickfila. That’s beside the point. For whatever reason the original plumbing for the kitchen and washer just ran off into the woods and were filled with roots and dirt. Sorry tree. No more free meals. The new lines were laid and connected to the main line in the other side of the property. Well done boys. Keep up the good work.If someone wants quality work from a professional team, i recommend Codi and his crew from Magic Drain

  • Review 13 (2024-02-20 - Rating: 5)

    I am very pleased with the expert service I received from Drain Magic. Ive lived in my home for 25 years and for the first time encountered a blocked drain. I felt very comfortable with the team that came to assist. I say team because it turned out to be a very difficult issue to resolve and they continued to use their vast selection of equipment resolve it. I am a good DIY guy and they kept me very informed along the way. I am confident I could not have done this myself.Now my house plumbing is healthy again and for the amount of effort required to analyze, debug, and remediate the situation the price was very reasonable. I credit John Gribble for providing the necessary leadership to bring the issue to conclusion. His team made up of Ryan (first on the case), and Andrew and AJ were very professional, respectful and clearly enjoy working for this company.Thanks all and I appreciate your efforts. Well done!

  • Review 14 (2024-01-16 - Rating: 5)

    Tyler and his team did a nice job. With the installation and clean up. In addition, Hunter, who is the original technician to come out to diagnose the problems did a really nice job and made it super easy to get financing and everything set up to be done as fast as possible. Super knowledgeable about what they do everything that they did has a lifetime warranty, so I don’t have to worry about drainage issues anymore in my home.

  • Review 15 (2023-12-06 - Rating: 5)

    Ian and his team had a large job to do in my home & took the time to answer all of my questions & concerns.I was pleased with their attention to every detail of what needed to be done & follow up at the end to walk me through everything. They also thoroughly cleaned up when finished.Professional from beginning to end.

  • Review 16 (2024-01-05 - Rating: 5)

    We are completely satisfied with your team of professionals. Prior to beginning the work, we were provided with a precise explanation of the task. The crew arrived on the prescribed time and systematically completed the job within the timeframe we were told it would happen. Again, we are completely satisfied. Well done.

  • Review 17 (2024-01-12 - Rating: 5)

    Our experience with Codi Weaver and his group from Drain Magic were excellent! They were professional and courteous, worked efficiently and skillfully, and were done before the expected completion time. I appreciate all they did to restore water to our home! Thank you!

  • Review 18 (2024-02-28 - Rating: 5)

    This is the second time Ive seen Daniel Sprague for drain service. Hes also come for initial inspection of the problem. Each time, hes been very respectful and understanding of the urgency of my family needs. He presented me with knowledge based answers to my questions and has even had casual conversation while I waited for the service to be completed.Daniel is a delight during his times of service and shows exceptional customer and technical service.

  • Review 19 (2024-01-10 - Rating: 5)

    Outstanding support and customer service. The can do attitude and did repair our nightmare situation was above and beyond our expectation. Alex French and his team were simply phenomenal from A to Z. Timely, attentive, knowledgeable, experts. Any questions we had they answered, any questions we did not know we had, they answered. Absolute professionals. Don’t wait, give them a call if you need help with your drainage and sewer system. They are on our lifetime speed dial from this day forward.

  • Review 20 (2024-01-03 - Rating: 5)

    We set up an appointment online to have a slow draining pipe looked at. Our tech was Hunter and he was awesome. He explained why the pipe was draining slowly, what other potential issues we needed to be mindful of, and what the pros and cons of our options both short and long term were. We also had a visit from his field supervisor, John, who gave us valuable information on the long term solution for our aging pipes, and he was equally as great.

  • Review 21 (2024-02-13 - Rating: 5)

    Codi is an excellent foreman/lead installer. He is a true professional in every sense of the word! He kept his guys on task, and took measures to alleviate as much mess as possible. This was a huge task considering this is one complex filthy job. He welcomed questions and walked me through the entire job once completed. I am thoroughly impressed with his professionalism, dedication, and attentiveness to detail.

  • Review 22 (2023-07-18 - Rating: 5)

    We could not have been more pleased with the service from the lead installer, Codi, and his team. They were all very professional, but also kind, taking the time to thoroughly explain everything and make sure they met our needs. In fact, they went above and beyond in so many ways, I cant take the space to share it here. We are so appreciative of this team and the work that they did for us today. Would ABSOLUTELY recommend them and will definitely use them again if we ever have another need. Thanks again, guys!

  • Review 23 (2023-11-29 - Rating: 5)

    No one likes having to repair or replace a sewer line. They gave us a far more favorable estimate than the first one we received (very reasonable and fair for a tough, gross job). The workers were competent and friendly. They did a great job and thought of things we didnt expect that exceeded our expectations. The best part is that our yard doesnt look like a warzone because they specialize in minimal digging and disruption. Highly Recommended.

  • Review 24 (2024-02-28 - Rating: 5)

    Love Drain Magic & H.L. Bowman. Very thorough. Was early/on time and went over everything he was double checking. Recommend this company, hands down. The Best!They came back this February to fix some pipe size issues with venting and backflow. Once again, very professional and timely. Great company and crew!!!! Highly recommend!

  • Review 25 (2023-12-24 - Rating: 5)

    I placed a call to drain magic as I needed an estimate to have extensive work done. They came the very same day that I called and were extremely knowledgeable and courteous. I received my written estimate within an hour of the appointment. I would highly recommend during magic, for all of your needs, you will not be .

  • Review 26 (2023-12-07 - Rating: 5)

    Cameron was wonderful. Hes friendly, professional, and knowledgeable. Cameron and his helper, who was also a pleasure, took care when moving part of a retaining wall. The work was exceptional and I would not hesitate to call Drain Magic again.

  • Review 27 (2024-02-26 - Rating: 5)

    Jonah did a fantastic job with explaining all aspects of the job as well as the cost. He was friendly and professional. The job was very well done and I was most pleased. I will definitely recommend Jonah and HL Bowman to others.

  • Review 28 (2023-12-03 - Rating: 5)

    Frenchy was great! He re-explained everything that he was going to be doing; and explained what work task might change based on what he was actually seeing onsite - which was great because it avoided jackhammering unnecessarily. He explained why the change was being made and what he would check to verify that it was good for the project and us before implementing the change. He cleaned up the work area and explained that if any problems or issues arose to call Drain Magic immediately because the work is under warranty. Also Kalen provided excellent service as well. He provided our initial contact with Drain Magic. He investigated our issue the Friday after Thanksgiving. He was polite. He explained next steps which included having his supervisor come out to provide the repair estimate information. Great guys!!

  • Review 29 (2024-01-29 - Rating: 5)

    Ryan came out next business day after I had a problem that needed fixed. He came up with several potential plans so I could make an educated decision. He was professional and friendly. Would definitely work with him again!

  • Review 30 (2024-01-16 - Rating: 5)

    The guys were very professional. They arrived on time and did not waste anytime taking care of our issues. I would highly recommend them to anyone. Andrew was a real pleasure to work with.

  • Review 31 (2023-11-30 - Rating: 5)

    Hired Drain Magic to do a sewer line repair.They arrived on time, worked fast, and had great workmanship. They explained everything they were going to do, answered my questions patiently and effectively, and kept me updated throughout the process. 10/10 would hire again.

  • Review 32 (2023-12-31 - Rating: 5)

    Drain Magic exceeded my expectations for prompt and professional service during a very stressful time at my home. I was able to quickly schedule a quote and service to have my sewer pipe replaced. The estimator and installers were all prompt, courteous, curious, and informational - I had all my questions answered and more. They take time to explain things in a straightforward and respectful way. I hope I never need service on this sewer pipe again… honestly, I wish I had been a bit more proactive and had it replaced earlier. Hopefully the headaches caused by clogged pipes during the last 25 years are now behind me!

  • Review 33 (2023-11-16 - Rating: 5)

    Hunter came to my home weeks ago due to a clog main drain. He explain why my drain was clog and how I can try to avoid it happening again. He explained everything in a way I can understand and not in plumber lingual, very thorough & set my mind at ease. It’s clear he cares about his customers & about doing a great job. I recommend Hunter to anyone calling in to get work done.

  • Review 34 (2024-01-29 - Rating: 5)

    My name is Clarence Bell just using daughters google.Ryan came to my home today 1/29/24 after your tech was here 1/28/24 They were both very friendly and knowledgeable, they explained the problem to me in detail. I owned a business for 35 years and I can assure you these are the people that will make your company succeed.Great guys.Thanks so muchClarence Bell (AKA) Ed Bell

  • Review 35 (2023-09-08 - Rating: 5)

    I can’t say enough about Hunter. He informed us throughout the process while he was here, professional, was very thorough & set my mind at ease (which is hard to do). It’s evident he cares about his customers & about doing a great job. Hunter & his work ethic are exceptional! 10⭐️’s

  • Review 36 (2023-02-14 - Rating: 5)

    Very satisfied with the work. Codi and Corey were very professional and polite. Codi explained /showed me what they were doing and again when they finished. I would definitely recommend this company. Thanks Codi and Corey for a good job done.Initially Mike came out to give me an estimate and was able to unclog the trap. He was very professional and polite also. He also gave me an estimate for the replacement of the sewer traps which was completed today.All three of these fellows were great and enjoyed working with them.

  • Review 37 (2024-02-09 - Rating: 5)

    Ryan was the most helpful and hopeful with our situation. He was diligent in finding a resolution that would be most beneficial. He listened and explained everything thoroughly. I appreciated the initiative he had in genuinely really helping us in our situation.

  • Review 38 (2023-12-21 - Rating: 5)

    Awesome experience from start to finish. My septic line was corroded and needed replaced. All the guys were down to earth and great to deal with. They had the old line out and the new in faster than the time it took the local dealership to change a tire that had a nail in it for my wifes car 🤣. Great service all around. Thanks to all involved!

  • Review 39 (2023-04-07 - Rating: 5)

    What a professional and fast crew. They were able to identify the issue, and have it addressed quickly. Our septic system is 50 years old and had a clog that was not budging. They were able to come in, describe to me what was going on. Shows me on the camera in the pipe. Made recommendations for a long term resolution for our property, so we can avoid out of service days for the water in the future. The Techs were honest and took the time to answer my questions. They left the property after testing every drain and even made sure that the traps were filled back up after the jetting, so there was no smell from the septic tank. I highly recommend them. Personable, honest, and timely.They are my plumber of choice for my store locations! Photo is the drain in the sink after 5 min draining. After washing and rinsing out my coffee mug. It was that slow. Drain Magic, made that issue disappear like a magician.

  • Review 40 (2024-01-04 - Rating: 5)

    Ryan from drain magic came out and inspected are main sewer line. Was very through and very knowledgeable to my questions. Friendly, was quick to give me several solutions to our issue and was in and out in about an hour. Highly recommend them.

  • Review 41 (2024-02-24 - Rating: 5)

    Ryan arrived as scheduled, was very helpful with our issue, and gave us several options to resolve our drain problem. We found him very professional and would recommend his company to our friends and family.

  • Review 42 (2024-02-21 - Rating: 5)

    Jonah was prompt and thorough! He was courteous and professional! He assessed the situation and had someone scheduled to come out the next day; all in under 30 minutes. Cant ask for better service than that!!

  • Review 43 (2024-01-16 - Rating: 5)

    Our tech, Ryan Palm, was very helpful in explaining his findings into some issues related to our main sewer line. He took the time to send me photos and explain the necessary repairs. I highly recommend this company.

  • Review 44 (2023-08-21 - Rating: 5)

    Our sewer line majorly backed up due to tree roots, we were able to get an appointment scheduled pretty quickly. The technician who came out, Brock, was great. He successfully cleared past the root blockage and has us set up for what will be next steps since it’s a larger problem. Would definitely recommend to anyone!

  • Review 45 (2023-11-04 - Rating: 5)

    Mike instilled confidence in fixing this major project. Answered all my questions didn’t pressure me into doing this very expensive project but gave me a very positive outcome if I was to choose this method. Mike did a great job explaining in detail what would be done. I really appreciated his knowledge and positive attitude.

  • Review 46 (2024-03-01 - Rating: 5)

    Review posted for Mr. Hunter Briner of the Drain Magic plumbing company.Mr. Briner came by my house earlier today in response to call I made through Angi the day before regarding an emergency main water line leak. He did an outstanding job of understanding and explaining the scope of work that needed to be done and, although a big job, he could start the job the next day with a full crew. He went over cost and payment options in a compassionate manner, realizing that the financial impact of such an emergency repair is difficult to budget for.I found Mr. Briner to be an affable person with a good sense of humor yet highly professional. He will go far in whatever line of work he ventures into.

  • Review 47 (2023-03-06 - Rating: 5)

    Andrew and his team were awesome. They fit us in within a week to perform a pipe burst on our external sewer line to the main line. They showed up on time, finished by lunch and thoroughly explained the job they had done. It was great working with them and will contact them in the future for any of our plumbing needs.

  • Review 48 (2023-11-08 - Rating: 5)

    Drain Magic saved us. We a different contractor quote us a ridiculous price for a sewer trap replacement. We called Drain Magic and they saved us a ton of money and came out the next day. Alex French and his team were friendly and respectful. Would highly recommend them!

  • Review 49 (2023-12-22 - Rating: 5)

    So often nowadays people are truly hesitant in getting work done in their home. You want it done RIGHT the first time. You want the RESPECT. You want a Clear COMMUNICATION AND UNDERSTANDING of want needs to happen to get the job done! ALEX FRENCH, did that, along with his working partner. Both provided excellent work and work ethics.

  • Review 50 (2024-02-23 - Rating: 5)

    Jonah with H L Bowman was amazing. He was patient with my son and kept in touch with me via texts and pictures. Very pleased with the experience and would happily recommend.

  • Review 51 (2024-02-22 - Rating: 5)

    Ryan was great to work with, educated as he worked, and went beyond other companies to get an answer to our issues. no one wants to spend that kind of money, but understanding everything helps it feel less like throwing money in a hole.

  • Review 52 (2023-02-07 - Rating: 5)

    Ryan was my salesperson. He worked with me to resolve my root issue that was blocking part of my lateral. After some unforeseen complications, he was able to resolve the the issue and work to have the job completed ASAP. Thanks also to my Team lead Alex “Frenchy” for working hard. He was congenial and informative about the entire excavation process that was going to happen. He also assured me that if I ever had an issue, they would come back and correct it free of charge. Thanks again!

  • Review 53 (2022-12-23 - Rating: 5)

    I had to have my main water pipe fixed in my front yard due to a major leak that was costing me thousands on my water bill, so I called these guys.They had to rerun the piping and my leak is gone. Every one is so professional and nice to work with. I originally spoke with Eric, but Andrew is the one who did the work. I would definitely recommend them for your job.

  • Review 54 (2023-02-02 - Rating: 5)

    Codi and Corey were great! They were professional, knowledgeable, and worked hard to make sure we had the best experience and service. They went out of their way to ensure each detail was addressed and we would highly recommend this crew and Drain Magic services for your plumbing/sewer repair needs. Trenchless system worked great!

  • Review 55 (2023-12-08 - Rating: 5)

    All the people that worked on my basement sewer issues have been a number of thing: professional, polite, personal, etc. They answered question that I had along the way.The worked efficiently and protected what they could from dirt and dust, then cleaned up the area.Ive had several contractors over the years and DrainMagic, as well as HL Bowman, have been the best! Tks. More possibly to come in the future.

  • Review 56 (2023-12-06 - Rating: 5)

    Ryan showed up and was great. He gave me a rundown of the issue, his recommendations on steps forward, and provided a quote for the work. I really appreciate the help and expertise!

  • Review 57 (2023-12-30 - Rating: 5)

    I’m a contractor and understand plumbing. However I don’t do my own plumbing. I had drain magic come out for advice and quote a problem at my own home.I am throughly impressed with the process, care, and time that Kalen (with Drain Magic) took in analyzing the issue.I’m extremely pleased.

  • Review 58 (2024-01-04 - Rating: 5)

    Since we are away on vacation, we needed excellent communication concerning our problem. Hunter provided just that!! He also, in a very timely manner, gave us a quote on the next sewer problem that needs repair. Thank you Hunter.Jim and Cindy Shields

  • Review 59 (2023-12-14 - Rating: 5)

    Ryan was absolutely excellent. He was professional, polite, and knowledgeable. You couldnt ask for a better representation of your company.

  • Review 60 (2023-09-19 - Rating: 5)

    Woke up to a sewer mess in the basement. 4inches of poopy water. Called Drain Magic. They came out in hours. And i live in Gettysburg. HUNTER was my tech and he was great. He was very professional and was able to send down a camera to see what was up. Here there was a huge blockage passed the house in the the line going to the road. He was able to dislodge it and all the water drained out. He informedMe that our drain was 70 years old and in dangerous bad condition. He troubleshooted and was able to figure out a very less expensive way to fix the problem. I really hope they give thier techs a bonus for doing such a great job. There costumer service when i called was human and very compassionate to my problem. THANK YOU DRAIN MAGIC. We can now flush the toilets. Lol. Bottome line, use them, you will not regret it.

  • Review 61 (2023-11-28 - Rating: 5)

    Thanks Mike for the early evening visit on Monday, November 27 my wife and I both appreciated the thorough explanation of all the steps that will be taken to restore our main line service. You are very professional, courteous, kind and you took a lot of time to explain everything to us so, thank you again very appreciated.Tom and Christine Shaffer

  • Review 62 (2024-02-27 - Rating: 5)

    Daniel was polite, engaging, efficient and very competent in providing assistance for our plumbing needs due to a blockage in our kitchen sink.

  • Review 63 (2022-04-11 - Rating: 5)

    We had some issues with our sewer line backing up in our basement, and after putting my issue in Home Advisor, I was promptly contacted by EastCoast Trenchless. A technician named Mike came out and was helpful, honest and friendly. He put our mind at ease and explained the next steps that we would have to take to fix the issue. After getting a few quotes, it was clear that EastCoast Trenchless was the way to go. They quickly scheduled us within a week, and we were off and running. A technician named Aaron came out and was very nice, patient and professional. He and his partner did a very solid job in a timely manner. I very much appreciated his hard work. EastCoast Trenchless also worked with me in regards to financing this project. I was very pleased with the work they did, and I would not hesitate to recommend them to anyone in the Central Pennsylvania area. Thanks, guys!!

  • Review 64 (2022-12-14 - Rating: 5)

    Reached out to Drain Magic (East Coast Trenchless) to get a quote on water line replacement due to leak. They responded very quickly and had the job scheduled within a week of estimation. Seth, Nelson, Brad and Cody arrived on time and did an excellent job. I would highly recommend for your plumbing needs.

  • Review 65 (2023-03-04 - Rating: 5)

    I’m a first time homebuyer who didn’t expect to have to replace the entire sewer line within 6mo of moving in. Ryan palm/Andrew day and is crew made the entire process of redoing my broken sewer so seamless. Ryan made sure I understood the entire pipe bursting process prior to letting me choose if I wanted to proceed and even walked me through how to work with insurance. Andrew and his crew came out to the house early the day of, worked quickly and professionally and completely cleaned up after themselves. I’d recommend Drain magic to anyone in need of sewer repair/replacement.

  • Review 66 (2022-12-16 - Rating: 5)

    When our sewer line backed up, we contacted a different contractor. We never felt comfortable with them so we reached out to East Coast. The difference in all aspects of the process was dramatic. Aaron showed up on short notice and did a complete - free - inspection of the problem. His estimate to fix the problem was THOUSANDS of dollars cheaper and far less intrusive. A crew of Seth, Nelson, Andrew, Codi, Dale, Ross, Brad, and John did the work - which was extensive - in just one day. They were outstanding in all aspects of the process! We couldnt have been any happier with East Coast.

  • Review 67 (2022-11-30 - Rating: 5)

    Our team was Seth, Nelson, and Jesse, and they were professional, considerate, hard workers! Seths communication keeping us apprised of all that was happening was excellent.It was a pleasure having them to sort this problem.

  • Review 68 (2022-12-14 - Rating: 5)

    Mike and Ryan went above and beyond to help me! I called in with issues for my garbage disposal but they also wound up helping fix my toilet valve and flapper. They were both very helpful and gave me tips to prevent other things from going wrong in the future. I would certainly recommend them to anyone having any plumbing issues!

  • Review 69 (2023-01-10 - Rating: 5)

    East Coast Trenchless replaced our sewer and water lines and they did an excellent job. When they were replacing our sewer line they brought to our attention the water line was leaking as well so we addressed both issues . They were very professional and extremely hard workers. I would highly recommend.

  • Review 70 (2023-12-09 - Rating: 5)

    Brock was courteous, made sure to keep me informed of what he was doing, and explained what needed to be done to resolve the issue. It was the first time I used Drain Magic and I was impressed.

  • Review 71 (2023-02-27 - Rating: 5)

    We had a sewer back up in our basement and Drain Magic and team worked with us and got everything taken care of quickly. First, Mikey was there and stayed until the evening and worked in the dark to determine our problem. He got us situated throughout the weekend.Codi and his team worked in the chilly Monday morning to get a a 10 ft deep hole dug and pipe replaced. He showed me what he was doing along the way and answered all my questions. His team finished before the end of the day and spend time clean and getting the yard back in order. I highly suggest their work!

  • Review 72 (2023-03-19 - Rating: 5)

    Great experience with them. Mike was awesome. If you need serious work, like replacing an entire line, look at these guys. Of the other two plumbers I tried, one couldnt figure out a way to fix it, the other was over double the cost and time of Drain Magic.

  • Review 73 (2023-12-05 - Rating: 5)

    Mike G from Drain Magic was terrific! He was incredibly knowledgeable and was able to quickly identify a solution for our home. I would highly recommend!

  • Review 74 (2022-08-18 - Rating: 5)

    Our sewer line backed up into our basement, Mike came out to give me a free estimate he was so professional and took his time to see what needed to be done which was needing a whole new sewer line installed. The crew who came out to our home were so professional. They told me everything they were doing and would answer any questions that I had. Aaron, Rossi and Mikes father kept it very entertaining. They did a fantastic job ( and believe me it was not an easy sewer line to replace as it zig zags thru our yard)I will say Pipe Bursting is very cool thing to watch.Thank you Guys for all your hard work and witty personalitiesHighly recommended your company.

  • Review 75 (2022-12-30 - Rating: 5)

    These guys are amazing. I can say no less. They are very professional and over the time of fixing out broken pipes we all became friends. It felt like family. These are the good guys you need in your life.

  • Review 76 (2024-01-08 - Rating: 5)

    I am pleased with the work that was done i am not pleased with the companys response for which i have requested a report for 6 days now I was promised the report after speaking with the manager/or owner I dont know however, it is regarding an incident that occurred with the tenant during service at 1414 state street Harrisburg PA on Friday December 22. I would like my report so i can show my tenants that the drain was clogged and what caused the clogg.

  • Review 77 (2023-11-14 - Rating: 5)

    We have had at least 3 other plumbers out to look at our drains and Mike provided the absolute best detail of what was happening and why as well as options to fix. Highly recommend!

  • Review 78 (2023-02-22 - Rating: 5)

    I called this company to come check my garbage disposal. They came in a Timely fashion. Alex and Adam we very polite and professional. The recommended as to what I should do. I will be using this company for all my future plumbing and drain needs. I night recommend them!

  • Review 79 (2023-02-28 - Rating: 5)

    The guys that came out were so amazing, professional & explain everything that was done & completed My sidewalk was concrete. It looks awesome. It just like nobody was here. Also they put up cones around the area with caution tape. I would hire them again in a heartbeat . Very professional & pleasure!!!

  • Review 80 (2024-01-29 - Rating: 5)

    Ryan cleared my drain and was careful to ensure that everything was working as it should before he left. If all the technicians at Drain Magic are like Ryan, Drain Magic is lucky indeed!

  • Review 81 (2023-03-02 - Rating: 5)

    Codi was very prompt the morning of the work and they performed the work in a very timely manner restoring access to the sewage piping in my home. Overall extremely pleased with the interaction.

  • Review 82 (2022-03-08 - Rating: 5)

    They were prompt and very thorough. They took their time and identified our problems. We had 4 other companies prior to East Coast Trenching come to our house and rush through a evaluation and not fix the problem. The job was not easy here but they did not cut corners and kept us apprised of the progress. They went above and beyond to fix our problem and I would highly recommend them to anyone.

  • Review 83 (2024-12-19 - Rating: 5)

    Above and beyond service, great work.French & Popcorn great work

  • Review 84 (2023-02-22 - Rating: 5)

    Alex and his team were efficient, professional, and kept us informed throughout the process. They did a great job. I would highly recommend.

  • Review 85 (2023-08-24 - Rating: 5)

    Hunter was great. Very knowledgeable. First time ever that someone didnt try to sell me everything under the sun. Also price wise they do present a very good value.

  • Review 86 (2024-02-20 - Rating: 5)

    Jonah arrived on time, had a pleasant attitude, and knew exactly how to approach the issue. I am very pleased with this professional young man!

  • Review 87 (2023-11-12 - Rating: 5)

    Ryan P, did a great job explaining everything to me. He was on time and professional.Andrew, and the crew did a great job.

  • Review 88 (2024-01-05 - Rating: 5)

    Ryan was excellent. He was timely, friendly and he patiently explained all the options for repair and potential costs.

  • Review 89 (2022-03-08 - Rating: 5)

    We have had issues for the last several years with the toilet in the basement backing up with sewage. We have had numerous plumbing companies come out and no one has ever been able to find an issue. It happened again recently which lead us to East Coast Trenchless. They found the issue very quickly which unfortunately was a problem out by the road. They were able to fix that issue and then we needed to get the pipes replaced. Due to some shoddy work done by the original builder, the pipes could not be replaced because the concrete for the front porch was poured all along the sewer lines. This was no problem though because East Coast Trenchless said they could shoot a liner through the pipes. The pipes were jetted clean before this process and everything is now working great.They gave us a fair price, got the work done quickly, took care not to make a mess of my basement and were in general great guys to work with. I would 100% recommend this company for any of your plumbing needs.

  • Review 90 (2023-03-09 - Rating: 5)

    Frenchie and his crew installed my new septic system and I couldnt be happier. Alex is very perfecional and hard working and informed me of exactly what was going on through every step of the project

  • Review 91 (2023-12-22 - Rating: 5)

    It was fine just wished I was warned you were coming by but thats ok cannot wait for the concrete to set and the pipe and wood taking out and the rest of the holes files in.

  • Review 92 (2024-01-18 - Rating: 5)

    Ryan S. Was professional, courteous and did a professional job. He worked hard to diagnose our problem…and was able to fix it. Thank you Ryan!!!

  • Review 93 (2022-09-21 - Rating: 5)

    Seth and Nelson replaced my sewer line coming into my house, the cleanout, and the line going from my kitchen sink to my sewer. They were efficient, professional, and provided excellent quality. I highly recommend them!

  • Review 94 (2023-12-12 - Rating: 5)

    Drain Magic/Kalen have been great to work with. Timely, professional, down to earth. All of the work performed to date fully backs this.

  • Review 95 (2024-02-14 - Rating: 5)

    Ryan was awesome he was very empathetic to our situation and tried the best he could to help us out.

  • Review 96 (2023-03-16 - Rating: 5)

    Would like to thank Alex, Codi, Chris, and Josh for a great job putting in our new sewer. They were professional and personable.

  • Review 97 (2024-02-23 - Rating: 5)

    Polite, professional, considerate, and a very tidy worker. The plumbing job was well done. Thank you!

  • Review 98 (2024-01-12 - Rating: 5)

    Extremely responsive and fair. No one enjoys having to deal with plumbing issues, but these guys make it less painful of a situation.

  • Review 99 (2024-01-11 - Rating: 5)

    They were very professional, answered any and all questions. They also cleaned up very well and didn’t leave any mess behind. Would highly recommend.

  • Review 100 (2022-07-11 - Rating: 5)

    We had had a plumbing issue for over 2 years. John recognized the issue and knew what to do in a matter of minutes. Fixed immediately!! Excellent!

  • Review 101 (2024-02-26 - Rating: 5)

    I had a great experience. The guy was very informative broke down the prices and offered financing.

  • Review 102 (2022-03-08 - Rating: 5)

    They were outstanding. We can’t thank them enough for their tireless work and professionalism. I would encourage anyone to use their services.

  • Review 103 (2023-10-30 - Rating: 5)

    Hunter was spot on with his analysis and problem solving. He was very clear in explaining the problem and cause to me.

  • Review 104 (2024-02-05 - Rating: 5)

    Feeling confident the installation is not affected by the backfill that may have stressed the cleanout pipe.

  • Review 105 (2023-12-05 - Rating: 4)

    Although my clogged drain problem has not been resolved yet, Ryan listened to my concerns and suggestions and is going to consult with his colleagues to resolve my problem

  • Review 106 (2023-02-07 - Rating: 5)

    Very responsive, knowledgeable, and friendly. It wasnt the right application for my problem, but they helped point me in the right direction.

  • Review 107 (2024-02-20 - Rating: 5)

    They came out inspected our sewer line and explained what they found and what action was necessary to correct our problem.

  • Review 108 (2024-01-08 - Rating: 5)

    Ryan was very professional in his explanation of what his company does, and how the drain liner process works

  • Review 109 (2023-04-01 - Rating: 5)

    They were super professional 👏 and work late at night to get the job done. They did what other plumbing companies couldnt do.

  • Review 110 (2024-05-04 - Rating: 5)

    We had major well issues. Our well stopped working and we were several days without water. The first couple of plumbers we called wouldnt touch it. Then we found H. L. Bowman and Drain Magic. Within an hour someone was here for a consult. They sent Codi and his crew early in the morning. By noon we had our water back! Codi kept us informed about everything they were doing and made sure we were completely satisfied before leaving. Definitely a thumbs up for these guys!

  • Review 111 (2023-07-12 - Rating: 5)

    Fast, efficient and kept the lines of communication clear! Highly recommend Codi & crew!

  • Review 112 (2023-04-01 - Rating: 5)

    Great company. Professional and efficient. Offer easy pay financing. Highly recommended.

  • Review 113 (2023-05-03 - Rating: 5)

    Mike and Calen were great! Fast and explained in detail what was needed.

  • Review 114 (2024-01-28 - Rating: 5)

    Explained the problem and gave us different choices on how to fix it down the road. Nice guy

  • Review 115 (2024-01-02 - Rating: 5)

    We had a great experience with Drain Magic today. Despite the unfortunate circumstances regarding our plumbing issues, our technician Brock was knowledgeable, kind and hard working. His service was personable, professional and quality. Although we had to schedule more work for another date, the team at Drain Magic was able to get us on the schedule the next day! Looking forward to the work getting done and these issues behind us!

  • Review 116 (2023-02-19 - Rating: 5)

    Ross and his crew did a wonderful job on my septic system

  • Review 117 (2024-02-18 - Rating: 5)

    Prompt, friendly and helpful in explaining what was going on in the pipes. Excellent images too.

  • Review 118 (2023-11-22 - Rating: 5)

    I was informed by the Borough that my water pipe was leaking somewhere between curb stop and my house. I got estimates from several companies and Drain magic offered the best price. I received two estimates, one to repair and one to replace the entire water line if necessary. Alex French and his team from Drain Magic showed up on time the day the job was scheduled. Alex was very informative along every step of the job. He made sure I knew actually what they were going to do and what needed to be done to fix the issue. They could have just told me the entire line needed replaced instead of taking the time to pin point the problem and repair it. They took the time and found a hole in the pipe and were able to replace just that section of pipe instead of replacing the entire line. Their hard work and honesty save me a significant amount if money. They put everything back in its place and I was hooked back up to the Borough’s main water line that day. I highly recommend Drain Magic and Alex French for your plumbing needs.

  • Review 119 (2023-11-19 - Rating: 5)

    On time, efficient and knowledgeable replacing a water main.Would certainly hire for others jobs.

  • Review 120 (2024-01-31 - Rating: 5)

    Ryan did a great job with a plumbing issue at a rental property. He was quick, professional, and communicative throughout the process. I will definitely use Drain Magic again.

  • Review 121 (2023-05-03 - Rating: 5)

    Staff was Professional knowledgeable and above all else very accommodating. Appreciated xtra time and effort spent answering All questions 👍🏾👍🏾

  • Review 122 (2023-11-03 - Rating: 5)

    Prompt, thorough, courageous, reasonable priced, my experience was fantastic!

  • Review 123 (2024-02-12 - Rating: 5)

    Thanks, very much appreciate you coming back to top up the soil.

  • Review 124 (2024-01-26 - Rating: 5)

    Amazing work, they were able to fix the issue!!

  • Review 125 (2023-12-07 - Rating: 5)

    Ian and Cody were awesome. They were knowledgeable they kept me informed and they were friendly. Great service and I recommend them both highly!

  • Review 126 (2023-10-23 - Rating: 5)

    Got job done in time they said they would. Cleaned up after the job was completed.

  • Review 127 (2024-02-27 - Rating: 5)

    I was very impressed with Jonah. I he was very informative and friendly.

  • Review 128 (2023-12-18 - Rating: 5)

    Service tech Mike did a great job.

  • Review 129 (2023-11-28 - Rating: 5)

    Awesome team - they tell you what they are gonna do, show you what they are doing while they do it - and follow up with a review - got things DONE!

  • Review 130 (2023-10-25 - Rating: 5)

    Very quick response. They juggled schedules to replace my basement drain lines ASAP. The work was quiet, even though it involved jackhammering, and done quickly.

  • Review 131 (2023-12-01 - Rating: 5)

    Professional, kind and explained everything to me so i could understand the problem.

  • Review 132 (2023-06-15 - Rating: 5)

    John and his guys were awesome! They were extremely thorough when they came to give us an estimate, you can tell they truly have your best interest at heart. Our big project for them was completed in 3 days! Thank you for the great work!!

  • Review 133 (2023-06-02 - Rating: 5)

    This is Debs Notary Service and I’m leaving this review for Codi and crew. You guys were so amazing at my job today! Informed me every step of the way even though I was pretty nervous you helped assure me that everything would be ok. You were professional and knowledgeable and everyone was super friendly and polite. All worked really hard and fast and knew exactly how to handle my situation even though it was a lot more challenging and difficult than originally expected. Thank you all for your excellent work!!

  • Review 134 (2023-12-11 - Rating: 5)

    Ryan was great and very informative.

  • Review 135 (2023-10-31 - Rating: 5)

    Honest and fairly priced for pipe lining projects

  • Review 136 (2023-08-23 - Rating: 5)

    Guys were fantastic. Highly recommended.

  • Review 137 (2023-04-15 - Rating: 5)

    This company replaced our broken waterline by the trench-less method. John and his crew were absolutely AMAZING! Highly recommend this company!

  • Review 138 (2024-02-05 - Rating: 5)

    Prompt, professional, courteous

  • Review 139 (2023-12-29 - Rating: 5)

    These people are the best.

  • Review 140 (2024-01-16 - Rating: 5)

    Has about anything you need

  • Review 141 (2023-11-13 - Rating: 5)

    Very professional