Mason Plumbing & Drain

Located in Mason, Ohio

Address: 3532 Irwin Simpson Rd Suite 70A, Mason, OH 45040, United States

Phone: +1 513-427-0172

Rating: 4.5

Review 1 (2024-12-31 - Rating: 5)
Very responsive and great service. We had a clogged kitchen sink during the weekend and could not find anybody to even pick up the phone. Not only did they answer the call on Sunday but put us on a priority list to get a plumber out to our house within a day. The issue was resolved to our satisfaction. Five stars for prompt response and great service!

Review 2 (2024-08-20 - Rating: 5)
These guys did a great job installing a gas line for my house. They showed up on time, addressed any questions/concerns I had, and did a quality job. I was impressed and would not hesitate to use them again!

Review 3 (2024-10-15 - Rating: 5)
Great people with really great communication along the repair process. Definitely recommend this company.

Review 4 (2024-06-11 - Rating: 5)
Had a great experience with Five Star. The tech showed up when he said he would be there and he replaced my outside water faucet quickly and expertly. Highly recommend their plumbing service.

Review 5 (2024-03-29 - Rating: 5)
I called Mason Plumbing when the first person I called didn’t show up. Mason Plumbing was able to come that very day and did all the work I needed. The plumber was very friendly told me everything he was doing and gave me options for what I could have done and what needed to be done And was very professional. I would definitely recommend them and I will hire them again if I need any plumbing done.

Review 6 (2023-03-15 - Rating: 5)
Loved these guys! Answered all of my silly questions and didnt bat an eye. Poor guys struggled with my 20 year old 80 gallon water heater, but didnt complain once, they honestly were impressed by its resilience lol. They showed me two problems areas I didnt know I had with my old water heater, assuring me they were going to remedy those items with the new install. I needed some copper pipe replaced and they happily did it, quick and easy, again no complaints. I was quoted a flat price for my install, haul away, drip tray, taxes, and all in. That is what I paid. I had no surprises! They did excellent work for a great price. I would definitely recommend them again!

Review 7 (2024-06-27 - Rating: 4)
Chase arrived on time and did a good job. He only replaced the valves that leaked. I trust him.

Review 8 (2023-10-16 - Rating: 5)
Guiliermo was great! Answered all of my questions, explained the issue and estimate, offered other services, etc.. Hope I dont have to see him again, but hes the one Id want to come out if I do!

Review 10 (2023-02-01 - Rating: 5)
This was one of the best experiences I have ever had with a contractor. My water heater was replaced the same day and the installers were very professional.

Review 11 (2023-02-06 - Rating: 5)
They were fast, efficient and good guys who came to replace my water heater. I would definitely recommend this company.

Review 12 (2023-02-01 - Rating: 5)
10/10 would recommend overall from start to finish.very impressed with how professional and responsive they are not to mention how respectful and kind the employees were to me and my family.

Review 13 (2023-05-12 - Rating: 5)
Exterior storm water drain line cleared of roots. Prompt and professional. Will call upon their skills the next time I need plumbing services.

Review 14 (2024-04-23 - Rating: 5)
They are professional and always on time. I have used their services multiple times including for an emergency leak in our water heater. They are fair in pricing and I highly recommend them