Northern Comfort Inc - Plumbing, Heating & Cooling Southern MN

Located in Mankato, Minnesota

Address: 917 S Bnd Ave, Mankato, MN 56001, United States

Phone: +1 507-387-6596

Rating: 4.7

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Comments

Review 1 (2024-12-30 - Rating: 5)
We couldnt be happier with our service from Northern Comfort! Our aging furnace gave up the ghost right after Thanksgiving – and we had a new furnace in place within a week!! It was an early Christmas miracle! Throughout the process, the companys communication was excellent – quick to respond and very clear, just what you hope for when youre cold and stressed. Highly recommended!

Review 2 (2024-12-05 - Rating: 5)
Spoke with Tim on the phone about replacing my furnace. After we found out we were outside their service area he still walked me through what to expect in the process and some questions to ask the other companies we get quotes from. He didnt have to do that and it was very helpful.

Review 3 (2024-01-16 - Rating: 5)
Northern Comfort was out the very next day to remove my old water heater, and install a new one. The installer was very efficient, knowledgeable, courteous, and cleaned up thoroughly when the job was through. Total time in house was approximately 90 minutes.Im very satisfied with the process. Thanks Northern Comfort!

Review 4 (2023-11-07 - Rating: 5)
We’ve used Northern Comfort several times over the past 5 years for heating, A/C repairs and maintenance. Our most recent experience involved Denise (office) and Travis (tech). Both went above and beyond to provide fast, friendly, professional service at a fair price. We really appreciate family-owned, local companies like Northern Comfort.

Review 5 (2024-01-08 - Rating: 5)
I just got off the phone with Tim from Northern Comfort and unfortunately we were out of the service area to have them work with us on an issue we have going on with our system at home here, but that didn’t stop him from going above and beyond to talk with me about what we have going on here and make recommendations to me as well as get my number in case he has someone he can refer over to us to help us out. Very helpful and good customer service!

Review 6 (2024-01-24 - Rating: 5)
By far the best plumbing & HVAC business in the Mankato area. I manage a few properties and have tried using many others, but Northern Comfort exceeds them all by far. Very professional, friendly, reasonably priced, and easy to work with.

Review 7 (2023-11-26 - Rating: 5)
Woke up cold before Northern Comfort was even open so left a message. Got a return call and service scheduled within the hour. They came with a part in stock and we had heat again. Very happy with their service!

Review 8 (2023-12-06 - Rating: 5)
Despite the bad news of needing a new furnace (it was 21 years old) these guys took care of us, replacing it without a heat disruption of more than a couple hours. Great service! Highly recommend.

Review 9 (2019-05-07 - Rating: 5)
I have used these guys multiple times. Theyre always available and pleasant. Their work is good and at a reasonable rate. I dont know what more you want from a plumber? I guess theyve never seem to steer me into something I didnt need either. A few months ago I had them out because we had a sump pump fail and I asked the plumber if he thought I should put in a battery backup. He said that he certainly would if I wanted, but that the pump that he put in for me was significantly better than my previous pump and should be fine. I like honest advice from professionals and thats what I got.

Review 10 (2023-11-29 - Rating: 5)
Weve used Northern Comfort a few times and will continue to! Helpful friendly service, great communication, every technician has been great!

Review 11 (2021-06-16 - Rating: 5)
Our AC quit at the beginning of a heat wave and needed to be replaced. Although 3 weeks backlog in their installation schedule, Tim managed to squeeze us in a week later. Installation crew was on time, friendly, courteous, and professional. They replaced the condenser, tubing, evaporator coils and cleaned up in 3 1/2 hours. AC is working great. We highly recommend this company, we will use them again.

Review 12 (2021-02-16 - Rating: 5)
Leaking water heater in the middle of the night...help! In all, Northern Comfort did a great job!Prompt call back by Travis who helped me triage. In the am, office staff (Laurie and Denise) were great about getting someone out to the house that day. Jesse, plumbing manager, was so helpful and knowledgeable throughout the process. Price was reasonable for the new water heater. A huge thank you to all the staff there.

Review 13 (2023-02-20 - Rating: 5)
At 6:00 we woke up chilly. Furnace was out the day before a major snowstorm is expected! By 9:00 they had come, diagnosed the issue, gotten the needed parts, and had our house warming up. Outstanding in every way!!!

Review 14 (2016-11-07 - Rating: 5)
Our experience with Northern Comfort was very positive. We are doing multiple home improvement projects: furnace, water heater and softener, new roof, etc. and Tim made sure that he worked with the plumbers to make sure it would all work out for everyone involved. Its tricky planning that many contractors coming in at the same time, but Tim and his crew were very knowledgeable and flexible. On time, on budget, and the new furnace works great.

Review 15 (2020-01-14 - Rating: 5)
My AC went out overnight. I called, talked to Lori, and within 60 minutes Travis the tech was at my house. He quickly diagnosed the issue, had the needed part in his truck, and within 30 minutes of his arrival my AC was up and running again. Everyone was very friendly and pleasant to work with.

Review 16 (2013-10-18 - Rating: 5)
Definitely use again...Northern Comfort was quick, efficient and did a great job. Their plumbing staff is friendly, knowledgeable and professional. Would recommend to anyone!

Review 17 (2017-07-19 - Rating: 5)
Was able to get a very pleasant service tech, Alex, to our place the same day, took less than an hour and explained what he was doing and why, reasonable price for such sudden circumstances. Definitely been recommending these guys!!

Review 18 (2020-06-09 - Rating: 5)
Called yesterday at 3:30 to request service...expecting to be on a several day waiting list due to the hot weather. In an hours time a very helpful lady called me back stating they could make it to our house same day!!! 4 hours after my initial call the AC is repaired and our house is as cool as a cucumber again! Thank you!!!!

Review 19 (2017-05-25 - Rating: 5)
Hired these guys to replace my old boiler system in my house. Very friendly, knowledgeable and professional. I could not be happier with their level of service they provide and highly recommend them to anyone.

Review 20 (2021-07-19 - Rating: 5)
Wonderful service; friendly, knowledgeable personnel. I called Friday afternoon, and the Service repairman was here at 8:30 Monday morning. And, this during a high volume service call week. We are very pleased; highly recommend!

Review 21 (2012-07-25 - Rating: 5)
Super knowledgeable staff and excellent timely service at install. Tim B did a great job showing us what we needed and didnt need. Highly recommend.

Review 22 (2018-02-01 - Rating: 5)
Along with fantastic service, Northern Comfort has great pricing! They go by time and materials so I didnt feel like I was being overcharged.

Review 23 (2021-09-10 - Rating: 5)
Super fast response to our call and the technician was professional, helpful and gave us great advice about what to do next for our air conditioning. Great company, super service!

Review 24 (2022-08-09 - Rating: 5)
Honest, dependable, quality work. I highly recommend Northern Comfort, they’re amazing to work with.

Review 25 (2021-08-26 - Rating: 5)
We had an excellent experience with all staff involved, including the Scheduler and particularly Paul the plumber.

Review 26 (2020-10-10 - Rating: 5)
Excellent service and quality of service! Used NC many times for all different situations and they have been the answer everytime. Highly recommended!

Review 27 (2019-01-22 - Rating: 5)
I’ve worked with these guys on numerous Plumbing and HVAC projects both commercial and residential. They are great to work with every step of the way!

Review 28 (2019-04-28 - Rating: 5)
Have always had great, prompt service from Northern Comfort. Trustworthy and fairly priced!

Review 29 (2023-06-28 - Rating: 5)
Mike K was very professional and efficient. Im thankful for his expertise.

Review 30 (2017-08-24 - Rating: 5)
Great service! Mike was awesome. I will recommend Northern Comfort to everyone!

Review 31 (2022-11-15 - Rating: 5)
Fixed the problem as well as likely extended the life of the furnace. Great work, respectful, highly recommend!

Review 32 (2023-12-01 - Rating: 5)
Fast service, fair prices, honest people. I always appreciate a repair tech that will take the time to educate me on preventative measures or what potential issues might arise and Ive gotten that with every interaction with Northern Comfort. They are our familys go-to!

Review 33 (2020-10-06 - Rating: 5)
Good pricing, understood my needs and were able to recommend a cost effective solution. I appreciated their response time !!

Review 34 (2021-09-11 - Rating: 5)
Great team. Helpful, knowledgeable, work well with different situations with spot on support and assistance.

Review 35 (2020-12-30 - Rating: 5)
Fast friendly service, Willing to take the extra time to ensure the project is done right and stays on schedule

Review 36 (2019-12-12 - Rating: 5)
Always very helpful when I need them at the last second they always make time and get the job done right

Review 37 (2024-01-20 - Rating: 5)
Fantastic same day service!!

Review 38 (2020-10-15 - Rating: 5)
Prompt and polite service. I have been a customer for 30 years.

Review 39 (2018-11-13 - Rating: 5)
We hadn’t had hot water all weekend and Jesse was able to come out Monday and take a look at it within an hour of talking on the phone. Jesse was very friendly and knowledgeable. They had the part available same day and he came back a few hours later. Took about 20 minutes for him to get it fixed! We had hot water 45 minutes later. I am very pleased with the service and Jesse working to get our water heater fixed so fast!

Review 40 (2020-11-05 - Rating: 5)
Best HVAC service I have ever had, I wont even consider hiring another company in the future.

Review 41 (2021-04-15 - Rating: 5)
Very courteous did a great job cleaned up and very polite and easy to talk with5 stars.

Review 42 (2012-06-13 - Rating: 5)
I needed a new water heater and called many companies for estimates. I talked with Jesse Freeburg at Northern Comfort and the price/quality/warrenty were the best of all comparable water heaters. I ordered the water heater at 10am and he was installing it at my home at 11:30am! This was great. When I got home from work at 4 that day it was installed and my old one removed. He fixed the bended pipe work so it was all looking professional. He did a great job and best of all we have hot water once again! Thanks Jesse! I highly recommend you & Northern Comfort Inc.!!!!