General Rooter of Southern MN - Sewer & Drain Cleaning

Located in Mankato, Minnesota

Address: 1415 1st Ave Suite 460, Mankato, MN 56001, United States

Phone: +1 507-550-2564

Rating: 5

Services

On-site services
Online estimates
Language assistance
Appointment required
Credit cards
Credit cards

Photos

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Comments

Review 1 (2024-08-31 - Rating: 5)
General rooter is amazing. They came to my house the same day. Video cam to know what the problem is and the best way to fix it. They also work with you with payments. I will always call them again in a heart beat with my plumbing/sewer problems. Especially my kids wont get sick. And when General rooter employees are very nice, understanding, comes ASAP to solve the problem and plus General rooter treats you like family. General rooter calls you to check up on how the plumbing/sewer are still working like they should. Please if you have any sewer or plumbing problems dont forget to call General Rooter of Southern MN they know exactly what their doing. Amazing job. Their a life saver.

Review 2 (2024-01-30 - Rating: 5)
Both Jason and Aryn were extremely helpful and professional. They got my backing up drain cleared out and fixed very quickly! They even came back and helped me fix a leak caused by the clean out. I would definitely recommend them and they will be when I first call every time.

Review 3 (2023-09-27 - Rating: 5)
Jason was great to work with, sure knows his stuff! Very responsive and timely! Made sure everything was 100%. With past issues that Ive had i called other plumbers and they left only to charge me another trip charge when they didnt completely fix the problem to begin with. Jason made sure there would be no reason for a follow up trip! Highly recommend!

Review 4 (2024-05-03 - Rating: 5)
Fixed my clog then spent time with me going above and beyond to camera my line and explain to me and walk me through what my underlining problem was when they didn’t have to do that for me. Oh and they are very reasonably priced and won’t try to gouge you. Hunt plumbing wanted to charge me 803 dollars for the same job. general rooters final price came out to 240 dollars

Review 5 (2023-03-16 - Rating: 5)
When our mainline backed up in basement, Jason and Aryn were highly recommended to us. Even though the backup had receded and the emergency was over for the moment, they came out on a weekend to help us understand our options and steps to take to prevent this from happening again. They used the camera on the pipes and went over best to worse case scenarios with us in a very professional, straight forward, polite and knowledgeable way. They provided us a very detailed and reasonable bid. They came back on the agreed upon date to descale/clean the very old pipes, and then to let us know if the pipes were in good enough shape to leave, or if a liner was recommended. They could have very easily told us we would needed to line the pipes for thousands of dollars, but they showed us through the camera that the pipes looked good, and just needed a good cleaning. Highly recommend, and will definitely have them back for any other work if needed.

Review 6 (2024-02-15 - Rating: 5)
Desperate for help 4:00pm on a Friday, I left a message on General Rooter’s voice mail. Getting a phone call early Saturday morning from Jason saying he would be at the house in 30 minutes. He snaked the basement drain to get the water down the best they could and would be back Monday morning. Using the camera they found a broken pipe, with lots of roots, near the street. The broken pipe replaced, branches and roots cleared…job done!! Jason would explain what was needed and how they were going to fix the problem. He also sent before and after pictures. Super nice guy! They were prompt, cleaned up their mess, friendly. Thank you Jason and crew!! Please don’t hesitate to call General Rooter! 👨‍🔧

Review 7 (2024-04-18 - Rating: 5)
Had a floor drain in the basement backing up. They were prompt to respond, Aryn did a great job of taking care of the issue, explaining what he did, and how to help prevent future issues. Was very pleased with the service and the price!

Review 8 (2022-04-15 - Rating: 5)
Impressed by their responsiveness and carefully considered plan. Each step of the process was smooth, culminating with “we’ll be there Friday, and you’ll be set right before we leave for the day”. They even swept the street afterwards.

Review 9 (2024-02-06 - Rating: 5)
Main Line Was Backed Up. Jason & Bobby Were Quick & Responsive. Told Us Right Away What Was Wrong. Main Sewer Pipe Was Broken. They Had It Fixed As Soon As Possible. Aryn & Ryan Did An Amazing Job Replacing The Sewer Pipe. Definitely Will Always Be Our First Call When Having Sewer/Plumbing Issues. Thank You So Much General Rooter. Your Entire Team Is Amazing!

Review 10 (2023-02-18 - Rating: 5)
Aryn came out within a day of me calling Jason to make an appointment. He was available after my work schedule and stayed throughout the evening (on valentine’s day) to ensure my pipe was no longer backing up. Aryn also put cameras down my floor pipes and let me see the inside of my floor pipes which was helpful for me to see. Suggestions on how to fix what is causing my back ups was also helpful.Thank you for your great service!!

Review 11 (2022-05-30 - Rating: 5)
Fantastic company to work with. I was very surprised when I called on the Friday night of Memorial weekend at 6:30 pm to find out they could be at our house on Sunday to take a look at the issue. I was fully expecting it to be Tuesday or later before we could get any here. Aryn was super friendly and was very professional. Had the clog cleared up in short order and the price was very fair. From first call to completion of the work I would 100% recommend General-Rooter!

Review 12 (2023-02-16 - Rating: 5)
General Rooter was a great company to work with. Jason was incredibly responsive and got us on the schedule within a couple days of my initial call! Theyre also at a good price point, I would definitely recommend to anyone!

Review 13 (2023-07-13 - Rating: 5)
Our drains backed up around 7pm and these guys answered their phones and got us scheduled for the next day! They had great communication and awesome customer service! They cleaned up after themselves and even moved our stuff out of the way to make sure it didnt get ruined. 10 /10 would recommend and use again. (Hopefully we dont have to but you never know)

Review 14 (2023-02-26 - Rating: 5)
Jason was great to work with! We had a very small window to get a house inspection completed and wanted to get the pipes scoped before making an offer. We were recommended to give Jason a call and he was able to scope the pipes, provide us a video, and quotes for repairs in a timely fashion! Thank you, Jason!

Review 15 (2023-06-25 - Rating: 5)
My wife and I were In desperate Sunday need to get our main drain unplugged. Jason and his terrific crew arrived in record time. They scoped out our drain lines first so they could identify the issue. Then they used their equipment and solved our problem rather quickly. General Rooter is now #1 when it comes to our drain cleaning needs. Fast, Professional, Courteous and Knowledgeable. Thank you.

Review 16 (2023-11-19 - Rating: 5)
I called on a Saturday and had my main drain cleared in less than 24 hours! Very professional and nice. As a new homeowner, I didnt know who to call. Now I do!

Review 17 (2022-05-09 - Rating: 5)
Fast response when my floor drain in my basement was backing up. They were here within a couple hours and had the work done within 90 minutes. Very friendly and so easy to work with. All around great value for the work that was done and the price I paid.

Review 18 (2022-09-22 - Rating: 5)
Jason & Aryn were great! Of course our plugged sewer occured on the weekend, they got here as quickly as possible. Communication before & after the job was great.I would not hesitate to use them again and highly recommend them.Kevin W.

Review 19 (2022-02-12 - Rating: 5)
I clogged my kitchen sink putting noodles down the garbage disposal with company coming in a few hours! I called multiple plumbing companies trying to find same day Saturday service. One other company answered but said it wasn’t an emergency and to call back on Monday! General Rooter not only answered my call, the plumber was able to come within an hour to fix my mess! He was fast, friendly, professional and easy to work with. We will definitely use them again in the future!

Review 20 (2023-09-03 - Rating: 5)
Called on the Sunday morning of Labor Day weekend with a clogged sewer line and Jason was there within the hour! He had an immediate fix and great advice. So grateful they were able to help!!

Review 21 (2022-12-04 - Rating: 5)
We called as our main drain was plugged and causing water to come up the drains. They came out to our house within an hour on a Sunday afternoon. They worked through the plug and got everything working. We were very happy with the service and the price was fair!

Review 22 (2024-11-26 - Rating: 5)
This company is so amazing. I called left a message and they had someone out to do the job for me in a short time. Every other company we called turned us down. Thanks for sending Armz out to fix us right.

Review 23 (2022-02-10 - Rating: 5)
Jason and team were very responsive and adaptive to unique scheduling issues. They got the job done in the short timeline provided and provided excellent follow up information to ensure the job was done correctly. I will be using them again in the future.

Review 24 (2022-06-02 - Rating: 5)
I had a main plumbing line that drains to the sewer from my house that plugged and backed up into the basement, made a big mess!! I called Jason on a Saturday and he helped organize a company to remove the dirty water that day and they were at my place the same evening after removing the water to fix the pipe. We had two of our daughters dance recitals that day so it was a little stressful!!Unlike Jetter Clean, General Ruter run a camera to make sure they know what the issue is, and that its properly fixed at no extra cost, which i thought was very fair!! Aaron was here working on the clog and he was great!! Very professional and thorough!! I couldnt say enough good things about these guys and I highly recommend them!!

Review 25 (2022-08-31 - Rating: 5)
General Rooter did a great job cleaning out our washer line and main sewer line. They came exactly when they said they would and called before they left. They were at our residence the day after I called when others said it would be a week for the service. The service technician was courteous and thorough in his work. I would recommend them to anyone!

Review 26 (2023-01-04 - Rating: 5)
We werent sure what was was going on with our sink in our newly purchased home. Aryn showed up on a holiday weekend and was so helpful! I will always call general rooter for all of our plumbing needs and I will continue to refer them to everyone we know.

Review 27 (2022-10-17 - Rating: 5)
I would highly recommend General Rooter.Saturday morning (of course), I went downstairs to find sewer water gushing out of our basement toilet. General Rooter was fabulous and assisted us with the entire process. Aryn came out to our house within the hour. He helped identify the underlying issue and got us up and running again. Both Aryn and the person we spoke to on the phone (sorry, I cant remember his name) were friendly, professional, and knowledgeable. Thank you!

Review 28 (2022-02-05 - Rating: 5)
High quality service from the General Rooter team. Came out same day and helped me ensure water didnt back up into my basement. Very thankful for their service and expertise. Would recommend to friends and family.

Review 29 (2022-09-20 - Rating: 5)
Jason and his team were friendly, very responsive, took great care of every detail and treated my property as their own. Throughout the entire project Jason kept me informed while he managed the many details of the work.

Review 30 (2022-05-31 - Rating: 5)
Aryn arrived the same day we called. He was professional, knowledgeable, and helpful. He gave us a solution to our gutter problem. Would recommend to others and use again.

Review 31 (2022-06-13 - Rating: 5)
We called right away on a Monday morning with sewage backup from a clogged line. They came out the same day and took care of the issue. They jetted the line clean and showed me on the camera all the way out to the main drain under the street. Highly recommend & appreciate their quick help.

Review 32 (2023-08-21 - Rating: 5)
Jason kept me updated on my repair and time it would take. Hes a great trustworthy guy that Ill definitely do business with again.

Review 33 (2022-11-09 - Rating: 5)
Aryn was extremely friendly, professional, and knowledgeable. He was able to quickly clear our blockage and thoroughly checked everything to ensure we wouldnt have any other issues.

Review 34 (2022-06-14 - Rating: 5)
If I could give these guys 10 stars I would. They answered my call at 8 on a Sunday morning and were the only business out of 10 or so I called that actually answered. They got to my house right away and got to work. They totally saved me and I feel they went above and beyond to help someone who had 6-8 inches of water/sewage in their basement. Absolutely recommend to anyone!

Review 35 (2022-10-30 - Rating: 5)
Ive had a flooding basement and these guys came over fast. Ive had tree roots in my sewer drain and for the same price the cleared the blockage and cut out the root balls. They also sent vids of the pipe and offered to look up finances to re line my pipe. I suggest giving them a call if you have problems.

Review 36 (2022-11-04 - Rating: 5)
Technician was willing to come, even after hours since his last job was relatively close to us. Helped us yrouble shoot and connected us to businesses that could do the sewer repair.

Review 37 (2021-07-21 - Rating: 5)
These guys are the Best in the business. Called them with an emergency and they responded promptly. The technicians arrived and the professionalism they demonstrated put my mind at ease. They found my issue and quickly repaired the problem.

Review 38 (2023-07-11 - Rating: 5)
They were great! Came out on the 4th to save us the headache of dealing with a clogged kitchen drain. Professional, kind, and fast! Totally would recommend.

Review 39 (2022-12-21 - Rating: 5)
A plumber named Aaron came out to my residence at 8 pm and cleared my drain in less than 30 mins. Fantastic worker, very motivated, and professional.

Review 40 (2023-04-25 - Rating: 5)
Great work for a great price. Highly recommend. Didnt leave until he was 100% confident that he fixed the issue!

Review 41 (2023-04-05 - Rating: 5)
Were very pleased with the prompt and thorough service. Everything was explained in detail of what was needed for treatment and maintenance. Very friendly and trustworthy! Thank you!

Review 42 (2022-11-29 - Rating: 5)
Always very prompt always on time. Most importantly, good quality work. I would recommend this company to anyone that needs drain cleaning.

Review 43 (2022-11-20 - Rating: 5)
If I could more stars I would!! 5 isnt enough!! Very professional, polite and answered all our questions, gave a few tips/ tricks for future. I cant say enough good things!! Amazing!! Especially appreciate coming out on a Sunday!

Review 44 (2023-12-16 - Rating: 5)
Was able to send someone within reasonable time and also fixed our problem quickly.

Review 45 (2024-03-05 - Rating: 5)
I would definitely recommend General rooter over jetter clean any day

Review 46 (2022-07-08 - Rating: 5)
We had a Very clogged sewer drain. they got there right when they said and went right to work. got it fixed in no time at all. we would recommend Genral Rooter of Mankato for sure.

Review 47 (2024-03-02 - Rating: 5)
Great service and reliable! They were able to fit me in the schedule same day. They were very helpful, found the root of the problem with the camera. They also made sure everything was working, before they left. Very reasonable priced.

Review 48 (2023-06-06 - Rating: 5)
We needed a camera placed to see where the drain lines went! They were kind and fast ! Hire them!

Review 49 (2023-02-25 - Rating: 5)
Aaron opened up a plugged sewer/septic pipe. He we knowledgeable, neat, and explained as he went along

Review 50 (2023-03-19 - Rating: 5)
Very very helpful! Went above and beyond what he had to. Would highly recommend using this company.

Review 51 (2023-12-30 - Rating: 5)
Got us in last minute. Was very informative and explained process well. Were effective and figured out our situation in under a hour. Very pleased with our experience!

Review 52 (2023-05-06 - Rating: 5)
I reached out to Jason for an inspection and quote on very short notice. He was super responsive and figured out a way to make it work and kept me appraised with timely communication. When they arrived, they were professional, did a thorough job, took time to educate me on the pros and cons of different options and followed through promptly on everything. Will use again

Review 53 (2022-07-22 - Rating: 5)
Great service and repair. I won’t go with anyone else in Mankato.

Review 54 (2023-09-07 - Rating: 5)
This company is fast, efficient, and very helpful. I wouldn’t call anyone else. They are amazing!

Review 55 (2023-01-29 - Rating: 5)
We had a drain issue on a Saturday and called General Rooter to see if they were available. Jason the owner answered the phone and said he had a big job they were doing about a half hour away and would try to get to us later that day. It got to be around 5pm and I thought for sure they were not going to make it. Well I was wrong, I got a phone call around 6pm and they asked if it was Ok to be there in a half an hour. Theyshowed up and figured out the issue and fixed it. What a great service! I would highly recommend General Rooter for anybody with drain issues. They are very courteous and professional and will go out of their way to help you even on a Saturday.

Review 56 (2022-05-15 - Rating: 5)
We had our basement flood after a storm last week which resulted in 3 inches of standing water in our basement. Come to find out that part of it was from the storms but the water actually started to fill our basement due to sewage drains backing up and causing the basement to flood and have sewage filling the basement in the water. I contacted several plumbers including some that were 24/7 and some that offered emergency services. Most said that they couldnt get any one to my house until the following week. Some told me that I would have to get rid of the water first. The 24/7 emergency plumbers never contacted me back. I then found General Rooter of Mankato and contacted them and they had a team out to my house Saturday night at 9:36pm to get the job done. The communication was fantastic, The fact that they were that prompt and were able to come and do a job on short notice on the weekend and accomplish the job was even better. Five Star rating all the way. If you ever have any problems with your basement flooding due to water or sewage, I would highly, highly recommend them over any one else.

Review 57 (2022-07-12 - Rating: 5)
This guy was Efficient and very knowledgeable on the way to fix problem, he showed us what happened and told us how he was going to get it resolved. He also was on time and cleaned up after fixing problem. Very reputable. I would recommend him to anybody and I already have.

Review 58 (2022-02-18 - Rating: 5)
We have a very unique property which a main line that is not easy to access. This crew responded right away when called on a Sunday evening and went above and beyond to get our system cleared up. They have followed up with me to make sure all is well and are actually being proactive and exploring options in case we have future needs. I think that last part impressed me the most. Thanks to all of you and your hard worK!

Review 59 (2022-12-04 - Rating: 5)
An excellent customer experience with same-day service on a Friday in a snowstorm. Very professional and helpful. Much thanks.

Review 60 (2022-11-05 - Rating: 5)
I totally recommend General Rooter! They communicate with you so well. They are so committed to doing their jobs right and efficient! We had a stubborn clogged sink and they took of it very well at a affordable price. Thank you so much General Rooter!!

Review 61 (2022-10-14 - Rating: 5)
I called at 8 a.m. , the phone was answered on the first or second ring. I described my problem. I was given a time and the name of the principal who was coming.He showed up at the scheduled time, introduced himself and got right to work. He was pleasant and professional. Six hours after I called my problem was sorted out and with a reasonable bill. ( Applause).

Review 62 (2022-09-08 - Rating: 5)
The guy was really nice and was able to come over right away. He took time to answer our questions and give us options. Very glad to have our drains running clear again!

Review 63 (2022-10-10 - Rating: 5)
Very responsive and friendly! We called on a Sunday afternoon and they were able to come out and help us. I tried calling many sewer/drain companies who even advertised 24-7 and nobody answered except for General Rooter of Southern MN. I highly recommend using them!