Bassett Services Heating, Cooling, Plumbing, & Electrical

Located in Loveland, Ohio

Address: 8950 Glendale Milford Rd, Loveland, OH 45140, United States

Phone: +1 513-676-0595

Rating: 4.8

Services

On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-01 - Rating: 5)
Alex was terrific. Extremely polite,respectful and professional. He quickly looked over the options for entering a snake for point of cleaning a clogged. Will recommend and use them again for future plumbing needs. Alex Happy New Year to you and thanks again.

Review 2 (2024-12-23 - Rating: 5)
Rodman did a great job unclogging my drain so I can finally so laundry and dishes again! He even gave me great advice to help prevent clogged drains in the future. I would definitely recommend this service to a friend.

Review 3 (2024-11-27 - Rating: 5)
Thanks for scheduling me just at the right time, being Thanksgiving week.I must say that Brad did an excellent job assessing my plumbing problem quickly, then making the necessary repairs. He was very helpful, courteous, and professional. He represented the Bassett company well. You should be proud to have Brad working for you! Great job Brad!🤗

Review 4 (2024-12-03 - Rating: 5)
I had a clog in my main sewer line and called Bassett Services. Andrew came out and cleared the clog. He was friendly and professional. He left options to repair the larger root issue as well as sending a camera tech out the following day. Dylan was the camera tech. The was also friendly and professional. He was able to get eyes on the problem and work up estimates for multiple solutions. Much appreciated!!

Review 5 (2024-09-13 - Rating: 5)
Chris did a amazing job. Very professional, friendly and knowledgeable about the job. I would very much refer Chris as well as Bassett Services to anyone who is looking for electricial help. Thank you for all the work you did for me. I will keep the business in my contacts.

Review 6 (2024-12-26 - Rating: 5)
Chad is fantastic! Super knowledgeable highly recommend! Had another great service with Bassett today! Mike on their HVAC team also proves that Bassett is the best for your plumbing and heating needs!

Review 7 (2024-10-29 - Rating: 5)
Alex and Dylan came out promptly, both were friendly and professional. They gave me a no pressure honest assessment of my sewer drain with multiple options. They walked me through their assessment while scoping the drain to help me understand what they saw and what issues I had.Dylan encouraged me to check with other competitors to compare quotes but gave us a very competitive quote already.

Review 8 (2024-11-12 - Rating: 5)
We hired Bassett to replace several toilets and related plumbing on our property. Bassett did us a real favor sending Chad Bowling to our residence. He is a knowledgeable plumbing tech, who demonstrated complete professionalism throughout the job, delivered top-notch customer service and quality results. Chad is a real asset to Bassett. Should we ever require further plumbing services, we will be sure to ask for Chad Bowling. Thank you for all the hard work and quality results 👏 youre the best!

Review 9 (2023-08-15 - Rating: 5)
My water heater finally went out the next day Austin and Travor came over and gave me some options on the best one to get for my family. Im happy with the service that I have received they did a great job on the install. They did it right like its supposed to be would recommend them to any one thanks again best plumbing

Review 10 (2024-10-30 - Rating: 5)
Immediate service at a good price. Each employee we dealt with was knowledgeable and polite. A great 1st impression. If we run into any plumbing issues in the future, we undoubtedly have our go to with this company.

Review 11 (2024-11-09 - Rating: 5)
Knowledgeable, friendly, clean, polite, prompt and very recommended.The Installer also did an amazing job. We were surprised to have a brand new water-treatment system installed the same day it finally failed! THANK YOU BASSETT SERVICES!!

Review 12 (2024-12-11 - Rating: 5)
The experience with Basset Home Services was an excellent one. Called them to clear a clogged drain. Dylan and Alex were on time, professional, and worked persistently to clear the stubborn clog in my house’s old pipes. Afterwards, Dylan used a camera to thoroughly diagnose the contributing factors to the clog, offer some solutions, and thoroughly explain them.

Review 13 (2023-10-30 - Rating: 5)
Our hot water tank finally died, Best sent someone out ASAP. Leon, Technician, was a wonderful to work with to get everything back to normal. Leon was extremely knowledgeable of both what options might suite our needs but also very observant on how best re-route and clean-up existing plumbing. In the end, Leon left us with a high functioning system, a better routed plumbing system with proper shut-offs and most importantly ease of mind. Leon, from the first knock on the door, was meticulous on safety and maintaining clean environment upon final departure. Not only would I recommend Best Plumbing, but Id request Leon - even if you can wait to fit in his schedule. I already have him penciled in to repair other aging faucets and valves.

Review 14 (2024-11-11 - Rating: 5)
Dylan was great to work with on my new softener and water heater. Honest, very knowledgeable, and took the time to explain everything. Absolutely great representative of your company!

Review 15 (2024-07-18 - Rating: 5)
Jeremy was very friendly, straightforward and thorough in checking on our issues and explained what needed to be done very clearly. He also provided us with 3 possible options for the repair. Excellent, personable service from a very knowledgeable technician. This is the first time weve worked with your company, and we are confident we made the right choice.I will add that Steven and Austin started the job today. They arrived on time, explained what they were going to accomplish and did that in far less time than expected. We were especially impressed by their friendly demeanor and thorough explanations, as well as their willingness to listen to and accommodate what we want.They finished the job well, and Steve came back out today to add some finishing runways. The company responded quickly and Steve was awesome from start to finish.

Review 16 (2024-07-26 - Rating: 5)
Dylan, Cody & Trevor did a great job with their assessment and explaining our options with our backed up main drain.They just completed our drainage replacement today- quick & great communication all around. Theyre professional and made sure the job was done right- couldnt be happier with Bassett.Follow up: there was a small additional area of the drain that was still blocked after we had a partial drain replacement. They came out the same day to flush the system- wonderful service & communication all around!We will definitely be using Bassett for any future plumbing, electrical or HVAC needs. Thank you!

Review 17 (2024-09-18 - Rating: 4)
Youre in good hands if Chris Adkins is your technician. Hes professional, honest, polite, and he clearly knows all aspects of his job. He was not able to fix our issue, but he was very thorough.However, if youre in need of immediate emergency service, I do not recommend working with Bassett unless youre absolutely certain that your electrical system is entirely up to code.

Review 18 (2024-12-10 - Rating: 5)
Dylan did great. He looked at the system and explained the way forward in a very satisfactory manner. We appreciated his guidance on the job at hand.

Review 19 (2024-07-11 - Rating: 5)
Trevor was absolutely awesome! He stuck it out and got the job done. He explained every step fully. I was more than pleased with his work.Very polite and thorough! I will definitely use your services again.10/10!

Review 20 (2024-01-31 - Rating: 5)
From Abby in the office to Drew out in the field, I had an incredible and professional experience. Drew was knowledgeable and walked me through multiple situations and the work was speedy and great quality!

Review 21 (2024-11-21 - Rating: 5)
Chris was polite and friendly. He knew what he was doing and got right to the outlets. I didnt know I had a GFIS on the outlet in the garage. He was honest and just reset. Ill be using your service if we need any electrical work. Thanks Chris.

Review 22 (2024-11-22 - Rating: 5)
Chris Adkins at Bassett went above & beyond! Replaced our outlet & even gave us an electrical safety inspection on the spot (even though that’s not what I had originally called Bassett for). All the workers at Bassett give such great service! Thank you!

Review 23 (2024-09-13 - Rating: 5)
Mr. Chris was very knowledgeable and patient to my questions and concerns. He spoke step by step what he observed, spoke with his office obout my situation. He took me outside and showed me where and what he was speaking of. I didnt u understand it all. But enough to know I have a problem and how your vlmpzny could help remedy. I asked about payment options. He checked it out and gave me figures. Also let me know how long the first process could take. What I would need to do after that in contacting Duke Energy, Cable etc. Im working on the money part. Thank you Mr. Chris. He said he took pictures.

Review 24 (2024-08-15 - Rating: 5)
Ricky, Drew, Trevor and Dillon are great! Professional, clean and honest. They do great work and know what theyre doing. This is our go to company for Plumbing and HVAC. 10/10 recommend

Review 25 (2024-11-14 - Rating: 5)
I hope my continued annual services with Bassett will be as good as my first service with Lemar. He was kind and professional and respected my home. He was also very thorough and explained everything.

Review 26 (2024-12-19 - Rating: 5)
I so appreciate professionalism and helpfulness of this team! They worked until all of the problems were solved. They were friendly and informative! Their customer service was top notch!!!!

Review 27 (2024-12-27 - Rating: 5)
Easy to schedule. Arrived on time. Great plumber- fixed it and made maintenance recommendations

Review 28 (2024-11-06 - Rating: 5)
Rodman was able to come out immediately after calling. He was very nice and gave us many options. Great service!

Review 29 (2024-09-05 - Rating: 5)
Over the past couple weeks I’ve worked with several members of the Bassett team.The customer service team has all been very friendly and responsive. Abby listened to all my concerns, set up my appointments, and got me signed up with their program right away (because I needed quite a bit).Cole did a great job inspecting my HVAC system and ensured a quick turn around for replacement of both my HVAC and water heater. He gave me options that made sense for both repair and replacement. Which replacement comes with warranties, so that ended up making the most sense.Anthony and Jeff provided great service the next day in removing my old HVAC system and installing the new HVAC system (on a hot day, I might add) which was customized for my home. We only went one night without an HVAC system, which I am grateful for.Drew installed a hot water heater, a bathroom faucet, kitchen faucet, washer hookups/drainpipe, and inspected/reworked the plumbing in multiple areas of my home that desperately needed it. His work was very thorough and I’m very grateful for the quick turn around in jobs.

Review 30 (2024-05-30 - Rating: 5)
It was a pleasure. He called ahead of time and was on time. Did the work I requested in less than an hour. Gave prices on future jobs.Very pleased.Eva N.

Review 31 (2024-08-13 - Rating: 5)
Cody and Ralph came out and knocked the sump pump installation out in not even 2 days. They explained the process and even listened to my concerns. Also very knowledgeable at what they do. I highly recommend Bassett Services

Review 32 (2024-04-17 - Rating: 5)
We booked an appointment at 7am this morning to service a chronically running shower faucet. We were advised of our window of the technicians arrival later this afternoon (which the technician honored) as well as being notified when the technician was on the way. The technician Cody was professional, polite, and communicated his diagnosis and plan for repair clearly therefore setting our expectations for what his repair would be and the cost. He was knowledgeable in diagnosing and repairing the problem and we are very pleased. Great job!

Review 33 (2024-07-24 - Rating: 5)
Scott was amazing!! He really redeemed a negative experience for me by giving me security and confidence to fully address my problem. He located the leak quickly and was super friendly the whole time. I was impressed.

Review 34 (2024-12-04 - Rating: 5)
Alex just left and my drain is clear. Pleasant person, did more than I expected for the quoted very reasonable cost. Im very pleased.

Review 35 (2024-11-25 - Rating: 5)
Ricky did an excellent job! He came out a few days ago to give various options and estimates. Today he expertly removed the old equipment and installed our new equipment.Mike Bresley, Chris Adkins, Anthony Griffin and Hunter Strasburger all did a professional and exceptional job inspecting the electric, HVAC, replacing HVAC and cleaning the vents. I highly recommend any of these technicians to anyone looking for such services.

Review 36 (2024-12-28 - Rating: 5)
Dylan did a great job. He found issues that needed to be taken care of and suggested what my options are.

Review 37 (2024-11-15 - Rating: 5)
He was able to figure out that we have a drain problem. He said another technician will be sent that has drain equipment to address the problem.

Review 38 (2024-11-15 - Rating: 5)
Very informative, friendly, and respectful. Knowledgeable as well 10/10 interaction. No pushy sales tactics. Will use them for any and all plumbing needs.

Review 39 (2024-11-07 - Rating: 5)
Chad was great. Arrived on time and was thorough in helping diagnose our issue. He also pointed out some other things to keep an eye on regarding our plumbing. Great service!

Review 40 (2024-11-15 - Rating: 5)
Timely, polite and very knowledgeable! Got the toilet fixed and gave us some good options for replacement should we head that directionThanks so much!!

Review 41 (2024-09-24 - Rating: 5)
Rodman did a great job. He was able to get everything fixed despite a number of challenges. Explaining things along the way to make sure it was clear what had to be done.

Review 42 (2024-09-05 - Rating: 5)
Only issue was there is a gap left in the wall that needs drywall repair, wires are visible or exposed

Review 43 (2024-08-19 - Rating: 5)
Cameron was most professional and helpful in fixing the problem with our garbage disposal, and is a very positive asset of Bassett. We are quite impressed with Cameron and Bassett, and highly recommend Bassett for all your plumbing needs.

Review 44 (2024-10-09 - Rating: 5)
Dylan was professional and knowledgeable. The job was completed today and he and his partner replaced the drywall and cleaned up afterwards.

Review 45 (2024-07-01 - Rating: 5)
Called for help getting power to our ac unit and someone was there within 2 hours. Eli was the technician, he fixed the problem without having to replace anything, got it back up & running quickly. We greatly appreciated the service & will use them for all our electrical needs in the future!

Review 46 (2024-07-11 - Rating: 5)
Ricky did a wonderful job. He knew exactly how to fix the problem, gave me good options, and had it fixed in less than 20 minutes. Highly recommend 👌

Review 47 (2024-08-21 - Rating: 5)
Cody arrived on time and listened as I explained the problem and previous history. He explained the problem and in 30 minutes corrected it. He was very friendly and easy to talk to.

Review 48 (2024-12-31 - Rating: 5)
Jared was here in 20 min on New Years Eve. Did a great job.

Review 49 (2024-09-28 - Rating: 5)
Straight forward, not pushy. Honest and responsive. Highly recommend!!!

Review 50 (2024-10-09 - Rating: 5)
Rodman Benitez did an excellent job. He was knowledgeable, and got the job done in professional and quick manner!JOB WELL DONE!!!

Review 51 (2024-10-16 - Rating: 5)
Rodman Benitez did an excellent job on my plumbing repairs. I would definitely use Bassett Services again!

Review 52 (2024-11-21 - Rating: 5)
Chris was great. Hes very knowledgeable, and explained things to me. Very polite, and friendly.

Review 53 (2024-06-27 - Rating: 5)
I was concerned that my attic fan was not working because I could not hear it running. Turns out it is working just fine and there are no issues. Service call was easy and professional and I was told the fan’s condition overall is good so glad to know all is in good working order.

Review 54 (2024-08-31 - Rating: 5)
Dion was extremely knowledgeable, kind, and helpful! Would 1000 percent recommend him and his employer based off his work!

Review 55 (2024-07-29 - Rating: 5)
Eli was great. On time and stayed on task. Great review of my HVAC system. Lots of pics to support his findings. Great job, Eli!

Review 56 (2023-09-29 - Rating: 5)
I had an emergency need with a backup in our basement utility tub before it overflowed. I set up an online appointment around midnight and Brendon (from BEST Plumbing) was already on his way to our house by 8:15 the next morning! Drain was cleared and we even added on a few other plumbing issues for him to resolve since we were so happy with the service. Quick, professional, good value, cleaned up before leaving, friendly... I cant say enough good things about this company. Hard to find this level of good service these days!

Review 57 (2024-08-20 - Rating: 5)
Excellent, Effective and Efficient. Very nice Man. Thank you very much. He cares about the customer. Technically Smart.

Review 58 (2024-10-10 - Rating: 5)
Great service and quality work. I had lost electricity in half of my house and they moved around their schedule to help me get my power back on.

Review 59 (2024-07-01 - Rating: 5)
Very nice and thorough. It was a pleasure to meet Cody! He did a great job fixing my expansion tank! Thank you very much!!

Review 60 (2021-09-13 - Rating: 5)
I had two shutoff valves installed, and a outside faucet May 21. I had thought I could get the work done the same day as the quote, but was told I needed to schedule a 2nd visit. For both visits, the plumbers were prompt, polite and willing to discuss. This is a new home with CPVC plumbing. The plumber explained he needed to use Sharkbite fittings as CPVC glue takes over a day to fully cure, and I would be without water. I agreed to the work, and so far everything is working fine. Ive heard from another plumbing source, the longevity of Sharpbite fittings is questionable. So far so good, therefore I gave a 5 star rating.

Review 61 (2024-11-05 - Rating: 5)
James Morgan is the best, very honest and dependable! We will always call Bassett for any HVAC or plumbing needs!

Review 62 (2023-09-05 - Rating: 5)
Cody arrived timely and well-prepared, with a big smile. He was polite, professional and knowledgeable. We walked through the issue and he respectfully described the options and costs…then quickly & efficiently handled everything, reviewing the work upon completion to ensure we were satisfied. We’ve used BEST Plumbing several times now and will continue to recommend them!

Review 63 (2023-09-22 - Rating: 5)
We have trusted Best Plumbing for years with all of the plumbing needs for our old home. They have replaced plumbing stacks, our water heater, sinks and more for us, always providing superior service. Our most recent visit from Cody E yesterday was no different. He was patient with our questions, knowledgeable and professional. We were also pleased to find out about their new annual membership program which eliminates service call fees and offers a discount on all services. Highly recommend!

Review 64 (2023-11-10 - Rating: 5)
Had Leon come back to my home and do another job for me - this time he worked on the sump pump and did a battery backup. Did a great job replacing this. very professional and efficient. Will continue to use Best and Leon. Great service.

Review 65 (2024-05-28 - Rating: 5)
Cody Ellis did an excellent job for us! He described what he was doing, was fast and very friendly, and walked us through everything after he was finished. Would absolutely recommend!

Review 66 (2024-03-12 - Rating: 5)
Cody with Bassett Services did an excellent job replacing shut off valves in 2 bathrooms. He was very friendly, professional, knowledgeable, skilled, and thorough. The work was completed efficiently and done well! I would definitely recommend!

Review 67 (2024-07-22 - Rating: 5)
Dylan was by far gave me the best experience with dealing with my property, a lot of advice was giving and so much more , thank you so much , we need more people like Dylan is this world

Review 68 (2024-12-09 - Rating: 4)
Very thorough, explained everything well and Dylan was a pleasure to deal with. He represents Bassett well

Review 69 (2024-05-14 - Rating: 5)
Things started off rocky when I called for gas line repair due to a leak and waited all day with nobody showing up. I got a call that evening with an apology about an internet issue they were having then a text confirming theyd waive the service fee. Cody showed up the next morning and put me at ease right away. He was friendly professional and thorough. I knew he could be trusted to do an excellent job with something that would be labor intensive and costly. Happy to say I was right! Glad I found a local plumbing company I can trust to work on my house. Thank you!!

Review 70 (2024-07-29 - Rating: 5)
Kea was very professional curtious and knew what she was talking about! Good service explained and will be completing the work on 7/25/24

Review 71 (2023-11-01 - Rating: 5)
Kyle came out to take a look at our utility drain. He was very professional and knowledgeable. He provided me with a list of options and the pros and cons of each. With the next day appointment and knowledge/professionalism provided by Kyle, we will definitely use BEST again for future needs.

Review 72 (2024-07-14 - Rating: 5)
Great service! Our technician answered all our questions and even went the extra mile by cleaning debris around our unit and making sure everything was in good shape.

Review 73 (2024-07-21 - Rating: 5)
Trevor did a great job helping unclog our basement toilet and shower. Super professional and very knowledgeable.

Review 74 (2024-10-10 - Rating: 5)
We have Basset for multiple plumbing repairs, and they are always quick to come out and do quality work

Review 75 (2024-06-22 - Rating: 5)
Mike Beasley was professional and knowledgeable. He answered all of our questions clearly, which helped us make our decision on the right course of action to take with our HVAC system. We have now used Bassett Services for our plumbing and HVAC needs. Basset is our go to for all of our house needs!

Review 76 (2024-05-29 - Rating: 5)
Cory and Greg were awesome- friendly, knowledgeable and no annoying upsells! Very fast, clean work. They knew exactly what they were doing and actually listened to me about what they did not need to do (I’ve been thru this all before). I will definitely use Basset again!

Review 77 (2024-09-08 - Rating: 5)
Dylan did everything he possibly could to help us. He was able to resolve the problem. Great job!

Review 78 (2024-08-12 - Rating: 5)
Ricky was very informative about not needing pressure valve on sump pump and advising about no maintenance water softener

Review 79 (2023-11-20 - Rating: 5)
I woke up this morning to a busted water heater and water everywhere! I called 4 places to get quotes and Basset was not the cheapest but definitely very competitive. Cody and his coworker were very professional, efficient, and accommodated a same day service. I will definitely have them on my contact list for future plumbing repairs. Very satisfied!

Review 80 (2024-07-22 - Rating: 5)
She was very professional cleaned up behind herself and did excellent work. Excellent personality good representative for your company.

Review 81 (2023-05-31 - Rating: 5)
BEST was great to work with, had a tech out to give me an estimate within 48 hrs and scheduled this repair promptly. Prices were very reasonable. Leon and his partner were extremely professional, and did a great job cleaning up and installing my new water heater- removed the old one without even asking. Would highly recommend their services.

Review 82 (2024-07-08 - Rating: 5)
Dion was great. He assessed the situation quickly and got the correct people involved. He was extremely polite and sympathetic to our vandalism situation.

Review 83 (2023-09-06 - Rating: 5)
Saul called as soon as he was on the way. That really helped me to watch for him.What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.

Review 84 (2024-07-19 - Rating: 5)
Eric arrived when he said he would and was very efficient in his time. We really appreciated his expertise and explanation of what he was doing.

Review 85 (2024-06-17 - Rating: 5)
Same day response to a call about a noise in the AC unit.Hunter was very courteous, thorough, and knowledgeable. Patiently talked through everything and gave clear explanations. (Much appreciated by a former teacher.) Bassett and Hunter made my day!

Review 86 (2024-08-01 - Rating: 5)
He found the missing puzzle piece 🧩! Where the water was coming from! So thankful for RICKY & Miguel came today and completed the job! Chris did the thang

Review 87 (2023-10-04 - Rating: 5)
The service was responsive and helpful even with numerous setbacks they were committed to completing the job and helping me get things fixed. Austin was great and Leon stayed with the duke energy rep to make sure the job was done. They were both really good at explaining what was going on and even identified a problem that was close to a disaster that had gone unnoticed. Thanks guys!

Review 88 (2023-10-02 - Rating: 5)
Best Plumbing has done a lot of work for me this past year. First Chris replaced a leaky old outdoor hose faucet. He was friendly and efficient and cleaned up his mess after drilling through the basement in a small area. Was very happy with the work and felt like the price was fair. The full quote was given before service.Months later we were suddenly having serious water pressure issues throughout the house. Then the water softener system we had seemed to stop working. Talked to water works and the people that had installed our whole house water softener system. Was told from the water softener installer that the problem was that I needed to replace the $900 softener tank after just a couple years of use. I didnt feel confident they knew what they were talking about. So I called Best again to see if they could come investigate. Leon from Best showed up that time. He promptly tightened a leaking faucet, then got to work trying to solve the water pressure issues. He tested the pressure and gave suggestions ideas on what issues could be. He suggested I try a few things for a few weeks before committing to new filters and systems etc. Ultimately, I ended up buying a house pump to get better pressure, Leon and a team member returned to install that. Water pressure still wasn’t quite as strong as i thought it should be, so they returned to look at more things. Leon figured out that a smaller filter from the softener system was a contributor to the low pressure. I ended up changing so many things about our house set up to make it better, but never ever felt any pressure by Best to buy anything I might not need. Leon and his guys ended up back at my house like 4 times helping make changes to improve our setup and make sure we were happy at my request. They added a new main valve, added a whole house shut off, installed a whole house water filter. Based on Leon’s advice, I was able to flush and salvage the $900 softener tank that I was told was broken by that original water softener installer. It’s working great. Leon called personally to follow up to make sure everything was working as it should. He always explained as many times as I needed him to, in a patient and clear way. I will absolutely use Best Plumbing for future needs.

Review 89 (2023-04-26 - Rating: 5)
David from BEST Plumbing was terrific. He installed a new kitchen faucet and a glass rinser for us. He was on time - respectful and knowledgeable. The office staff was terrific after I had booked online and realized I scheduled it for the wrong day, she easily switched the days to make them work. I highly recommend BEST Plumbing if you have any plumbing needs.

Review 90 (2023-09-08 - Rating: 5)
Best Plumbing has always been great with service, prices and attitudes! I have never been disappointed by their work, workmanship and service.Jordan was spectacular in addressing a main value issue and helping me to avoid issues inside and outside of thre house. Jacobs follow up was also stellar as I was faced with a difficult issue unrelated to the service. Thank you Best Plumbing...these reasons are why I call you all again and again!

Review 91 (2022-12-05 - Rating: 5)
Absolutely blown away by the professionalism and quality service provided by the 2 BEST Plumbing Tech at my residence today. They were both super knowledgeable, friendly, hardworking and explained everything to me. They showed me the problem up front through photos and video. They explained the work that needed to occur and provided video/photo proof of completed service. You can’t ask for a better customer experience. Also, I called at 9am seeking services and the techs were here at 9:45am. BEST Plumbing earned their name today! Incredible. A+

Review 92 (2023-12-15 - Rating: 5)
I highly recommend Cody Ellis for his outstanding toilet installation services. His precision, professionalism, and dedication were exceptional. Cody completed the job flawlessly, and I couldn’t be more pleased with the results. I would readily engage his services again without hesitation.

Review 93 (2023-09-20 - Rating: 5)
The plumber Leon that was sent out to troubleshoot some work that was previously done by Best was outstanding. They took full ownership on a few minor mistakes that needed to be fixed and took immediate action to fix along with constant communication with me. Will continue to use him through my bathroom remodel

Review 94 (2023-09-11 - Rating: 5)
Best Plumbing Service is great to work with! Leon was on time and quickly diagnosed my hot water heater. He explained all of my options and communicated well. I’ll definitely call them for future plumbing issues :)

Review 95 (2023-07-25 - Rating: 5)
I can’t say enough about how great it was to work with this company. I called about two houses that I had issues at. The company scheduled technicians to come out the next day. One house was a way bigger job than expected. I ended up needing a new water heater and sump pump, on top of the two issues they were originally called for. Leon and Cody were phenomenal. They worked that day and came back the next day also to finish up all the jobs up. They were efficient and tidy! You can’t even tell they were there. At the other house I needed a drain technician Best Plumbing sent out Saul! Again, a bigger job than anticipated but he stayed until everything was done and working. I was so impressed with this company I am going to have them out once a year just to check on everything and keep the water flowing here at Oney Estates 🏡 I highly recommend this company!

Review 96 (2024-12-10 - Rating: 5)
We are very happy with our new furnace. Anthony was great.

Review 97 (2023-12-15 - Rating: 5)
Excellent service from beginning to end! I hope you don’t have to have the water line replaced outside your home but if you do, call Bassett Services first! Pete and Dylan were both friendly and very knowledgeable! They assessed my situation and offered me guidance on solving my water leak. My water bill more than tripled in a month so I had a pretty serious leak. The repair was scheduled quickly and I was communicated with prior to the work being done. Cody and Gino showed up on time and introduced themselves. They toned, dug the trench to the water meter (under a sidewalk), replaced the old brittle “plastic/pvc” water line (house built in late 80s) with copper and replaced all of the connections including new valves. Cody and Gino updated me many times and the work was completed in a day. They even replanted a displaced bush into a pot for me, which I thought was over and above my expectations. I highly recommended Barrett Services for any of your pluming needs…by the way they also work on HVAC and electrical systems. Great work Gino and Cody!!

Review 98 (2023-05-12 - Rating: 5)
I highly recommend using this company.Zack did a great job and was able to help me save money by not having to replace my battery backup on the sump pump. Very professional and informative through the whole process. Also got new fixed up the same day.Thanks Zack! You are an example of how to conduct great business!!

Review 99 (2024-10-01 - Rating: 5)
Eli was so nice & efficient! He got the job done in a timely manner. I am so happy with my service!!

Review 100 (2023-11-13 - Rating: 5)
Dylan was very knowledgeable and not only relied on his own expertise but called in others when needed. He laid out all our options well and made sure we were fully informed before making any decisions. Great experience!

Review 101 (2024-08-21 - Rating: 5)
Went over everything. Was indepth on the issue and gave multiple options on fixing it. Extremely nice person as well

Review 102 (2024-09-04 - Rating: 5)
I have dealt with a couple different people from Bassett so far and I am very pleased. I would HIGHLY recommend!!!!!

Review 103 (2023-05-11 - Rating: 5)
The team (Chris, Jacob & Matthew) from Best Plumbing was outstanding! Prompt , friendly, professional, clear communicators, and very thorough. Kudos as well to Jessica in scheduling that set me up with this important appointment. I couldnt be more pleased. Im looking forward to many years of outstanding service with these fine professionals. 5 stars!Dave BrownWest Chester OH

Review 104 (2023-03-04 - Rating: 5)
This is the second or third time I’ve used them and they are just amazing!!! They are super knowledgeable and personable and the best pick in town!We had an emergency today and they managed to fit me in same day. The two guys today were to great and did an AWESOME job, my faucet has never run better. I’m impressed and would highly recommend!

Review 105 (2024-01-16 - Rating: 5)
Cody E provided advanced arrival notice, was on-time, quickly diagnosed the issue (worn out sump pump), provided me with options to repair/replace and talked me through the scope of work. Doing a good job is worth 4 stars and the following elevates the rating to a 5. Polite, cleaned up after his work and was also careful within the house (shoe coverings, mindful of personal property).

Review 106 (2024-09-25 - Rating: 5)
Chris did a very good job telling us what needs to be done. Took pictures and was going E mail the landlord.

Review 107 (2023-05-03 - Rating: 5)
Best Plumbing did a great job in every aspect of our plumbing needs. Zach was professional and helpful in suggesting ways to reconfigure various water supply lines as part of a basement renovation. He got the work completed in a timely manner and it looks great.

Review 108 (2023-05-26 - Rating: 5)
Had a leak when turned on our irrigation system which the team helped us set up last year at a shut off valve. Called in first thing this morning and was able to have a tech on-site within hours. The office kept me informed about status through the day. When the technician David arrived - he was professional, pleasant and knowledgeable. He immediately solved the problem in minutes and was courteous and helpful. I appreciate the great service.

Review 109 (2023-09-02 - Rating: 5)
We have worked with best for years. This holiday weekend, we had a problem, and they were out the same day. Leon, our service man was timely, professional, and efficient. We were delighted with his fast and fairly priced service.

Review 110 (2023-09-29 - Rating: 5)
We called BEST for toilet and drain issues. Leon certainly knows what he is doing, and made us feel much better after everything was fixed. We are now BEST plumbing vip club members. Great company!

Review 111 (2024-06-21 - Rating: 5)
Jason was very kind and knowledgeable about his job. He was very respectful. 5 star experience. Highly recommend!

Review 112 (2024-01-24 - Rating: 5)
This was the second time Dylan visited our home. He said he would get back with us to let us know about a 0% finance opportunity, and he kept his word. He was very respectful in our home and is very personable. Bassett will definitely be our go to for any additional needs that we may have for our home.

Review 113 (2024-01-26 - Rating: 5)
Excellent service and value. They replaced 2 water heaters, my kitchen faucet, and reset a toilet. I had used a different plumber in the past and the service of BEST Plumbing was much better. I’ll be using them going forward.

Review 114 (2023-05-27 - Rating: 5)
After explaining all of my plumbing concerns to Leon, he set about correcting each one of them in turn. After replacing my external spigots, he and Trevor discovered that the water pressure throughout the house was way too high, even though I had no water pressure in my shower. Leon made it his mission to get the shower flow working before he left and he did! They were both very friendly and professional. I am so thankful that I called BEST Plumbing.

Review 115 (2023-12-22 - Rating: 5)
Trevor did a great job with a difficult time getting my sink unclogged. He took his time making sure it was done right.Very thankful for Trevor and the Bassett Company. High Quality and Fair prices. They are my plumber of choice.A thanks to Dylan his partner for the day also.

Review 116 (2023-12-15 - Rating: 5)
Dylan and Trevor were great. They came in and assessed exactly what we asked them to. They also identified other issues that we need to be aware of. They gave us a number of options to move forward. They were very friendly, very kind, and very knowledgeable.

Review 117 (2023-03-17 - Rating: 5)
BEST Plumbing fit us into their schedule and we’re able to replace our water heater that same day. Brad and Andy were extremely professional and careful with the installation. First time using BEST, but will certainly use again.

Review 118 (2023-10-26 - Rating: 5)
I recently purchased a new dishwasher, and needed to have it installed. Austin Moore arrived to do the job! He was professional, kind, hard-working, and knowledgeable. Your company is blessed to have this outstanding young man as part of your team.

Review 119 (2023-08-18 - Rating: 5)
The technician, Saul, was prompt and very knowledgeable. He fixed our issue and explained everything as he was doing it. He was also very respectful of his surroundings and cleaned up everything. We will definitely use Best Plumbing again.

Review 120 (2023-10-06 - Rating: 5)
Best Plumbing is by the far the very best plumbing service I have ever used, and I have been stationed all over the US .F. Kyle. Biery was of tremendous help on 2 separate occasions, and I couldn’t have asked for a more professional young man.Highly recommended Plumbing Service.

Review 121 (2023-12-13 - Rating: 5)
I called for service on my kitchen sink that was backing up. I had the pleasure of meeting Trevor today when he came to fix it. Trevor was friendly, professional, and quickly unclogged the sink leaving no mess behind. I highly recommend Bassett Services and Trevor.

Review 122 (2022-10-26 - Rating: 5)
Zach was very friendly and professional. He educated us on our issue and left us with what to do and if things need a second look, a estimate of services we might need. We really appreciate BEST plumbing for coming out and helping determine what may be the issue we were facing and giving us peace of mind on it as well. Highly recommend BEST plumbing and again, thank you Zach for your help!!!

Review 123 (2024-01-29 - Rating: 5)
Peter did a great job assessing what was going on with a bathroom faucet and getting the parts needed for the repair. He was through and explained everything I needed to be in the lookout for if I need help again. Highly recommend.

Review 124 (2024-01-04 - Rating: 5)
Peter Zengel was fantastic. Made the whole experience outstanding. Finished job and gave me some advice on water filter. Highly recommend and applaud you for hiring such good people.

Review 125 (2023-03-27 - Rating: 5)
Very professional, technician arrived on time, provided an assessment and pricing upfront. Completed the job and made additional recommendations to consider with no pressure. Service was reasonably priced and area was cleaned up after completing the Work. I strongly recommend Best Plumbing Service.

Review 126 (2024-07-16 - Rating: 5)
Trever was great. Explained everything and Bassett even had a sale on what we needed. Will call again in the future

Review 127 (2024-04-09 - Rating: 5)
The service provider was soo patient, throughout the process of updating my heating / cooling system!! He was very down to Earth and made sure everything was working at its finest!!! Highly recommend him!!! Thanks Hunter!!!

Review 128 (2023-10-03 - Rating: 5)
Leon with BEST Plumbing was great to work with. He was on time, professional and very helpful to make sure we were making informed decisions about our options.

Review 129 (2024-07-29 - Rating: 5)
Ricky was very helpful in resolving our issue. Very friendly and personable. Very satified customer. Thanks you!

Review 130 (2024-07-29 - Rating: 5)
My technician Cameron was excellent! Very informative. Talked me through every step. Thank you

Review 131 (2023-10-27 - Rating: 5)
A little confusion with online scheduling and their chat feature, but the tech who came out was very nice, very professional and honest. Price was reasonable as well and would use them again in the future. I would suggest calling to schedule and/or cancel appointments though vs using online options.

Review 132 (2024-10-19 - Rating: 5)
Mr. Benitez is an excellent professional he resolving quickly and efficiently thank you Mr.Benitez and Bassett Services.

Review 133 (2024-01-09 - Rating: 5)
Very happy with the plumbing repairs from Bassett! We had the pleasure of working with Pete who was very knowledgeable, thorough and professional. He fixed our master bathroom plumbing nightmare. Thank you!!

Review 134 (2023-10-30 - Rating: 5)
What can I say more than this is the absolutely BEST plumbing company you could find out there. We have used them for years and the name change has not made any noticeable difference, in fact things have been added like HVAC to enhance the experience! Leon was absolutely amazing. I have a very complicated system; with a cistern, water pump, filtration tank and filters. He came in an quickly realized the problem while also explains the risk of not correcting issues elsewhere caused by this problem (set-up improperly by another plumber years ago). They took their time and did a full house review (part of the excellent service they provide). Which now includes HVAC so I can drop the other company and soon they are adding Electrical; I am so happy to have all these services under one company. Then Leon sat down with my wife and I with photos and video of everything; allowing us to prioritize issues (if we wanted) and determine the best value to fix the issues. In the long run we decided to act and fix all the issues. Leon set up the repair the next day! Was there on time and worked to ensure things we here completed in the timeframe he set. In two days he had the whole house fixed ( by the way it took the old plumber years ago 10 days to work on these issues). He also added little things to make it better. I can not begin to express my deepest thanks to this company, to Leon and to everyone of the Bassett (Best) plumbers. I appreciate your service to me and my family and I am happy to have you continued membership service. If you ever need any plumbers look NO further then this company and Leon!

Review 135 (2024-09-09 - Rating: 5)
Great service, clean, resposive, and respectful. Would have like to have a little more information on options for watersofteners and new technologies.

Review 136 (2024-08-05 - Rating: 5)
Great work! Outstanding communication and super accommodating. Couldn’t ask for better. Thank you.

Review 137 (2023-02-08 - Rating: 5)
Brandon and his partner came out and they were absolutely fantastic. Answered all the questions we had and explained everything well. If you need any repairs done I definitely recommend BEST PLUMBING. I will definitely be calling them again if the need arises. Thank you both for an amazing job.

Review 138 (2022-11-02 - Rating: 5)
Our plumber was exceptionally professional and did a wonderful job on reinstalling a wax ring and servicing a leak from my toilet into my basement he was very professional and courteous I was extremely pleased with Brandon! I will definitely be using this company again in the future Ive had several other companies from the area but never anyone this nice and courteous and explained everything in detail prior to doing the work! Wouldnt go anywhere else but Best plumbing. We also had a few other issues that we are going to take care of in the future and Brandon was so polite to stick around and listen to us tell him about our other future projects!! Very kind and considerate thank you again Brandon

Review 139 (2022-05-11 - Rating: 5)
I had a wonderful experience with The BEST Plumbing. From scheduling to the plumber that performed the service, I cant say enough good things. The plumber was timely, respectful, friendly and explained the issue thoroughly. He made sure I wad happy with the job and even fixed a minor problem I was having that wasnt part of my initial call. Excellent customer service! I will use them again in the future.

Review 140 (2023-04-14 - Rating: 5)
Best moved a gas line for me. They did a nice job getting it done and the work was clean and thorough. They also finished a bathroom drain line and eliminated a leak in a bathroom supply valve. Finally, they hooked up a kitchen sink including supply lines and drain. All in all, Im pleased with the work they did and the timing. They also have amazing technology - the time window they provided and the text updates were amazing.

Review 141 (2024-08-31 - Rating: 5)
Matthew was very good! Very friendly! Would have him back agin!

Review 142 (2022-02-24 - Rating: 5)
Absolutely phenomenal! I was happy with the friendly phone conversation and quick response. They had someone at the house the next morning. But when the plumbers arrived I was sold 100%! Andy and Adrian were fantastic! Very professional and personable. They made the whole experience enjoyable.Best just found a customer for life!!

Review 143 (2023-09-07 - Rating: 5)
Austin did a thorough annual inspection of our water heater, gave estimates for different options, and let us know what we absolutely needed for safety and what we didn’t. We will definitely be going to BEST Plumbing Service for our future plumbing needs! Thank you, Austin!

Review 144 (2022-11-29 - Rating: 5)
Chris from BEST Plumbing did a great job! He performed a whole house plumbing inspection for my out-of-town clients so I met him. He was thorough, knowledgeable, communicative and answered a ton of questions. I was very impressed and would recommend this company again.

Review 145 (2023-08-11 - Rating: 5)
Plumber: Cody EllisWe called around to multiple plumbers since ours retired and decided since our friends used this company, we’d give them a shot. Price was more than we knew it would be, but was because more things needed to be done then what originally thought. Cody gave explanations for everything that needed to be done, showed me before and after work was done and took pics. He was professional and polite and didn’t mind my two little kiddos being nosy at what he was doing. We’ll use them again if we ever need a plumber.

Review 146 (2024-07-01 - Rating: 5)
Ricky was awesome! Explained everything very clearly, showed me the issues and gave me his recommendations on how to resolve the matter.

Review 147 (2023-05-16 - Rating: 5)
We asked them to replace the garbage disposal along with the dishwasher, & Leon did great job!Since our house was maintained by the previous owner as a handyman himself, some of the plumbing works were not necessarily the right way, and so the Best Plumbing Service is the go to place for us to correct them.

Review 148 (2023-08-18 - Rating: 5)
Brendon did an awesome job, professional all around. Responded quickly to my request to have a main drain cleared and were concise and informative with great pricing. Highly recommend.

Review 149 (2023-01-18 - Rating: 5)
Zack was very professional yet friendly. He had vast knowledge of all things plumbing. He took the time to show me things and explain them. I highly recommend him and Best Plumbing. Reasonable prices and excellent service.

Review 150 (2021-02-05 - Rating: 5)
This was my first time using Best Plumbing and it was a great experience. I called to have someone look repair my garbage disposal. Tracy scheduled me for the same day and was so friendly and helpful. She even called me to see if the plumber could come earlier because they had an opening. Darryl was professional and able to fix the disposal in no time. Clear communication and great service! I will definitely use them again!

Review 151 (2024-06-26 - Rating: 5)
They did a very good job. Polite and very respectful and would recommend them to anybody who has a problem. Thank u

Review 152 (2024-01-25 - Rating: 5)
Pete came out for a quote, and was very helpful in explaining the work that needed to be done, and even asking for feedback at some points. I appreciated his genuineness, and willingness to answer any questions that I had!

Review 153 (2023-05-13 - Rating: 5)
Chris and his partner showed up promptly as scheduled, were clean and professional, understood the task, performed the needed tests and repairs, and did the work efficiently for a very fair price. We will definitely call them again and recommend.

Review 154 (2024-12-04 - Rating: 5)
Great work timely and efficient cleaned up the area after he was finished.

Review 155 (2023-12-14 - Rating: 5)
Leon is the best plumber I have ever had.And believe me Ive had a lot.The first day I moved into this house I needed a plumber.Told me years to find Leon.Its fantastic.I couldnt be happier!

Review 156 (2024-02-07 - Rating: 5)
Tim did a great job, found a solution that did not require nearly as much work (and cost) as I thought it would. Really appreciate it and will definitely call them the next time!

Review 157 (2023-08-19 - Rating: 5)
We called for a leaky kitchen faucet and some leaky outdoor spigots. Cody arrived on time and was very professional throughout his time in our home. He even taught our 6 year old a thing or two about his work! He replaced both outdoor spigots and even installed a new kitchen faucet for us. We are very grateful for all of Codys time and expertise in replacing all of these things. Its so nice not to have leaks anymore!

Review 158 (2023-05-17 - Rating: 5)
My experience started out with Jacob, polite, professional and communicated very well. Leon was profession, knowledgeable and explained everything he was doing. Price was very good especially for the service you receive from scheduling to repair.

Review 159 (2023-03-28 - Rating: 5)
I have never been so impressed. Just moved into new house and had to have plumbing repair.Zach was so professional along with internal staff.Communication and services were indeed The Best.Will be using Best again in the future if I have additional issues.Posting again..this time Scott came to move laundry hook ups down further in the wall and installed new hook ups..so professional..love everything about BestInstall/clean up/communication

Review 160 (2024-12-03 - Rating: 5)
Excellent service from Jared. Quick and thorough. Good explanations

Review 161 (2024-01-26 - Rating: 5)
Pete came through same day and not only delivered an incredible service but he also taught me how to maintain the system to prevent issues later. He made some great recommendations for future enhancements which I will definitely be calling back.

Review 162 (2023-11-13 - Rating: 5)
I needed propane piping brought up from the basement into our fireplace so we could put in a gas insert. After weeks of trying to get other contractors to even give a proposal, I called BESTs Loveland office directly last Monday morning. By Monday noon, Peter was here for the estimate and by Wednesday noon the job was finished! It wasnt an easy one - it took imagination, experience, the right tools and a professional like Peter.

Review 163 (2024-06-12 - Rating: 5)
I have received the same great customer service that I have become used to from Bassett Services. On Friday, June 7, 2024. Ricky Maldonado was my point of contact technician for this job. He inspected the problem to see where the kitchen sink was leaking from and found out that the water was leaking from the faucet hose and contacted me to inform me of the problem. He went the extra mile to find the part that was needed, and even though the part was not available, I was so appreciative of his efforts to try and find the part in order to complete the work on Friday. So we rescheduled the work to be completed on Wednesday, June 12th. Ricky Maldonado showed up as promised and completed the plumbing repairs in a timely manner. He was very professional and I am very pleased and so was the tenant.This was another job well done! Once again I was very pleased with the service that I received, and I will referred Bassett Services to others.

Review 164 (2024-10-08 - Rating: 5)
Bassett Services was amazing! Truly…I have had plumbing issues for several years and I finally got a team of expert and honest craftsmen to help replace my inside and outside faucet issues. Dylan was extremely knowledgable, courteous and worked tirelessly to finish two faucet replacements in record time, while also helping with my hard-water issues. I will use only Bassett for my plumbing needs from now on. Love them!!

Review 165 (2022-10-21 - Rating: 5)
Dan was so helpful. He quickly figured out the problem, wrote up a fair estimate and had his crew out to fix the issue on the appointed day. They were considerate and finished ahead of schedule too.I highly recommend Best Plumbing!

Review 166 (2022-11-23 - Rating: 5)
Best Plumbing is absolutely fantastic!! Have used them in the past, called the day before Thanksgiving with a problem and they were at our house within an hour and had the problem fixed. Will always use them for our plumbing issues and highly recommend them to our friends or anyone else looking for a plumber.

Review 167 (2023-08-09 - Rating: 5)
This is an honest company that operates with integrity. Other local company’s have scammed my elderly mother, then we used Best and I can’t trust them. They sent a pic of the guy who came, he called before to introduce himself. They handled the job well. Thanks for being one of the few honest business around!

Review 168 (2024-10-18 - Rating: 5)
Drew was wonderful. Hard working, knowledgeable and personable! Love a company that delivers what’s expected with no surprises and shows up when they say! James showed up and assisted Drew in pulling the pump. He also was personable and knowledgeable. Will highly recommend Bassett Plumbing!

Review 169 (2021-06-30 - Rating: 5)
What we thought was going to be a simple repair turned out to be much more complex issue. Chuck did a great job of laying out options and talked through the pros and cons of each repair. Ultimately, they went above and beyond to get the repair done quickly and as efficiently as possible for the best price possible. Very happy with the work they did. Great work!

Review 170 (2021-05-10 - Rating: 5)
Best was recommended to me by a family friend and I’m certainly glad I gave them a call! They were $400 less expensive than my first estimate to work. Dan came out to do the estimate and was very thorough of the work needed and gave me two options. I scheduled the work and they were able to get me in quickly. Andrew came out to do the work and, like Dan, was very friendly and professional. He did a fantastic job and was quick

Review 171 (2024-04-19 - Rating: 5)
Cody inspected the leak in our bathroom. He did a thorough job trying to locate the problem area(s). He was knowledgeable and did a great job articulating the issue. Will use again!

Review 172 (2024-06-13 - Rating: 5)
Dylan was great. Knew his craft and helped me find my problem! Id call him again!

Review 173 (2022-05-31 - Rating: 4)
Very responsive, next day service; very professional, competent, honest. Tech showed up on time, quickly evaluated situations and provided fully priced out options. Neat, fast, cleaned up everything. It was just a great job all around and i would definitely use this company again! One caveat to be aware of... they are pricey! You can get it fast & cheap (poor job); fast and good (these guys); good and cheap (best-friend plumber / do it yourself),,, but not likely to get all three (good, fast AND cheap).

Review 174 (2023-07-22 - Rating: 5)
I had a lot of plumbing problems at my house. I showed each problem to Marcus & he assessed each one. He started investigating & found where the water was coming from in the basement. He fixed everything & more. This wasnt even on my list, but he quickly installed a water valve next to the water main because the main couldnt be shut off all the way. Now its SO EASY for me turn turn it off/ on if needed.He installed a new water faucet in my kitchen, fixed the upstairs toilet & showed me the pipe in the basement that was associated with the downstairs toilet. This pipe was in the middle of other pipes, behind the furnace vents, at the top of the crawl space. He was professional, knowledgeable, courteous, friendly & fast. My plumbing problems are gone. Thank you Marcus at Best Plumbing Service!!Mikala Stratton(Also, please add water main repair as a choice below)

Review 175 (2023-09-10 - Rating: 5)
This is the 3rd call for various plumbing issues with BEST plumbing. Im very satisfied with the level of detail, thoroughness, and professionalism I received with their service. Plan to continue reaching out to BEST if they continue to maintain this level of service and quality.

Review 176 (2021-09-30 - Rating: 5)
Brandon was our plumber today. Beginning with his call to let me know he was on his way, he was such a pleasure to have in our home. He quickly diagnosed our issue and got everything repaired. He explained exactly what he was doing and answered all of our questions thoroughly. This is our second time using Best Plumbing. Our first time using them was just as good which is why we called them again for this repair. So grateful to have fast and pleasant service as we are getting ready to have a houseguest this weekend. I highly recommend Brandon and Best Plumbing!

Review 177 (2024-03-15 - Rating: 5)
Thanks Cody for clear communication throughout the process of a very challenging job. Even when you were full of plumbing gunk, you were positive and very friendly. Kept us informed along the way and the photos and use of your iPad. Was very helpful to us as well.

Review 178 (2023-01-24 - Rating: 5)
Brandon has made 2 visits to our home. The first visit was for a second opinion quoted from a large heating/AC/plumbing company. He saved us $14,000 of repairs not needed. In the second visit, Brandon and an assistant were prompt, assessed the utility tub drain and faucet leak and a toilet tank leak and water seeping from below a toilet bowl. They installed a new trap, a new connection for utility tub to trap, fixed faucet leak, fixed toilet tank leak with only a flapper and fixed toilet bowl seeping by just tightening down bolts. The entire service call was $232. I find OUTSTANDING SERVICE & PRICE a rarity today. I can’t say more but BEST PLUMBING is the best at service, skill and price. Bert

Review 179 (2022-06-15 - Rating: 5)
Kevin was an excellent technician plumber. He explained everything to my satisfaction. Will definitely recommend BEST Plumbing!Chris, the plumber, installed 2 toilets in my home. Though he ran into a snag he found a solution to my satisfaction and completed the job. He is AWESOME! Thank you Best Plumbers!Had Chris come out since my pipe froze. He replaced it and did it efficiently. Thank you, youre Awesome!Had Zach come out to install a new garbage disposal! He was courteous and had taken the time to explain on how to use the new disposal. So efficient and professional! Thank you so much!

Review 180 (2019-10-11 - Rating: 5)
Great Service! Great Team! The office team was very supportive and proactive to try and meet my needs and my timing. The field team did a magnificent job. Made it look easy. The worked a broken pipe in my front lawn. They walked me the whole way through the process and were extremely careful with not damaging the other services lines. I’m very impressed on how fast the came out to do the work and how fast they finished the whole work (2.5hrs). I would contract them again in the future.Thanks so much!

Review 181 (2024-10-04 - Rating: 5)
Dylan and Alex spent most of their day at my house. We have been using best plumping forever (now basset). I knew that Alex had to be newer because I have never met him (old house old plumbing lots of issues) and he was so friendly and kind. Also very knowledgeable. Alex and Dylan answered every question I had and made a bad situation so much better!!

Review 182 (2022-04-14 - Rating: 5)
I had a clogged kitchen sink and called Best plumbing. They had great communication, were able to get her same day and showed up on time and called to let me know they’re on their way. Service was great and very professional as well as very reasonably priced. I would recommend them to anyone who has plumbing needs.

Review 183 (2023-10-19 - Rating: 5)
From intake call, to dispatch, to Zack the technician I was treated like I was their only customer.They are fast and responsive and the highest quality standards. All very trust worthy and exceeded expectations!!!Highly recommend this team!!!!

Review 184 (2024-07-15 - Rating: 5)
Excellent, courteous Got the job done quickly. I recommend him for a raise. Decent young man

Review 185 (2023-07-26 - Rating: 5)
I have used Best plumbing for three of my homes. They are dependable respectful of your home friendly and professional. I recommend them to everyone. Thank you Brendon for putting my mind at ease and fixing my home