Noahs Plumbing & Water Heaters

Photo of Noahs Plumbing & Water Heaters

Located in Louisville, Kentucky

Address: 150 N Hurstbourne Pkwy #354, Louisville, KY 40222, United States

Phone: +1 502-236-9352

Rating: 4.7

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  • Plumber

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Comments

  • Review 1 (2024-12-19 - Rating: 4)

    I am genuinely pleased with the services provided by Noahs Plumbing & Water Heaters! As part of a remodeling project for our guest bathroom, we called upon them for the re-plumbing and installation of the tub and shower. Malachi arrived punctually and got straight to work. Despite encountering numerous problems with the old plumbing, Malachi managed to resolve everything, making sure to tidy up afterwards and complete the job efficiently. Even with the added tasks, the project was finished pretty much within the initial estimated timeline. Its so refreshing to experience quality workmanship at a reasonable cost. I cant recommend these guys enough!

  • Review 2 (2024-12-29 - Rating: 5)

    My spouse and I cant recommend Noahs Plumbing & Water Heaters enough. Initially, we engaged a different company to handle a blocked sink drain pipe problem, but they couldnt resolve it. They suggested the issue was located behind some kitchen cabinets, which would require removal to access the problem. Deciding to seek a second opinion, we reached out to this company. Kyle was at our place within two hours, promptly resolving the issue. Plus, the fee was half of what the previous company had charged! We wont consider any other service for our plumbing needs in Louisville.

  • Review 3 (2024-12-09 - Rating: 5)

    Brantley definitely earns my vote for Plumber of the Year! My spouse and I hired him to tackle several jobs for us. We were preparing a property for sale, but were stumped by a complex sump pit/drainage problem. Despite several other services trying to fix this issue for over a year, none were successful. However, a recommendation led us to Brantley. He was prompt in returning my calls, easy to discuss the project with (which included laying a drain line through the dirt-floored crawl space of our vintage home!), and completed the work in a couple of days. Most importantly, he resolved our persistent problem at a very fair cost. In our new home, we had him install a sump pump, link it to the existing French drain system, and set up and connect a new water softener system. We bought the equipment ourselves and had Brantley handle the installation, saving us a significant amount of money. We are sincerely grateful to Brantley (and his assistant, Thomas!) for all the ways theyve assisted us.

  • Review 4 (2024-11-08 - Rating: 4)

    Had a fantastic experience with Noahs Plumbing & Water Heaters. Initially, my basement was flooded, but it all ended with an excellent water heater installed. Im confident that they handle traditional water heaters as well as theyve done an exceptional job installing a TANKLESS water heater, despite others claiming they werent qualified for such a task. After conducting thorough research, if you decide that a tankless system is what you need, give them a call. On my initial call, Seth picked up while he was on the road. He arrived the following day, and upon discovering I was without hot water, he promptly adjusted his schedule and set up the new system the very next morning. In only three hours, the job was completed. The work was tidy and professional. He even left behind a wrench for filter removal. Check out the photo below. It was a fantastic experience for both me and my family. I can confidently say that Julian, Thomas, and the whole team came through for us in Louisville.

  • Review 5 (2024-10-17 - Rating: 4)

    Recently, I had the opportunity to collaborate with Noahs Plumbing & Water Heaters on some much-needed plumbing updates for my 1940s home. I use the term collaborate because thats exactly what my experience felt like. Noahs Plumbing & Water Heaters offered enough staff to meet the demands of the job, but they ensured that Brantley, my assigned plumber, was the one overseeing my project. My project spanned several months and required multiple visits at different stages. The company was flexible and worked around my schedule. Brantley was instrumental in acquiring unique shower hardware that fit my specific needs. He was extremely helpful, providing recommendations, explanations, and responding promptly to any queries. He went the extra mile to ease my life, and always had a cheerful attitude. Brantley was assisted by Julian and Kyle during site visits, and both were exceptional. While I was away, a pipe burst in my unoccupied, under-renovation house. Brantley responded immediately to my call for help and promptly fixed the issue. Their office staff were easy to work with and always recognized me, contributing to the overall outstanding experience I had.

  • Review 6 (2024-10-23 - Rating: 5)

    When my neighborhood got the opportunity to switch from propane to natural gas without any charges for the meter installation, I was quick to grab it. But, I soon discovered that the interior conversion was going to be a bit pricey. After receiving a number of exorbitant quotes and being told by many that I needed to replace all the pipes in my house, I was pretty disheartened. Then a buddy of mine pointed me in the direction of Noahs Plumbing & Water Heaters. Not only did they offer a fair price, but they were also able to utilize my existing copper pipes. While other firms were suggesting that I might need a new heater due to its age for the conversion, the staff at this company went out of their way to find the right conversion kit for my heater and carried out the change. The technician, Seth, was respectful of my home and made sure to tidy up any mess. Overall, they did a fantastic job and I would recommend them to anyone needing plumbing services.

  • Review 7 (2024-10-05 - Rating: 4)

    These plumbers are fantastic! Initially, they responded to my home after a heavy rainstorm resulted in basement flooding, damaging my gas water heater in the process. They promptly removed the old unit and installed a new one that functions perfectly. I also had them address the flooding issue related to my French drain. They thoroughly inspected it, even using a camera to see inside the pipe, and effectively cleared out some visible roots. Next, we decided to have them tackle the yard drain pipe, an old clay pipe system. Despite its overall good condition, tree roots had significantly infiltrated it from the lower end of the yard, causing slow drainage and resulting in backup into the basement during heavy rainfall. These plumbers were incredibly professional, arriving on the same day I made the initial call and always being punctual. Their services are very reasonably priced, and I will undoubtedly be calling on Seth, Malachi, and Randall again. I am grateful for their excellent service!

  • Review 8 (2024-10-27 - Rating: 5)

    The crew just fitted a new toilet for me, and as always, their service was absolutely top-notch! they managed to complete the job in and out within the same day, which was highly impressive. Very professional, couldnt be happier with the work theyve done. I came across this excellent plumber service quite by accident, and boy, was I impressed! Im usually quite demanding when it comes to services, but Seth and Randall didnt disappoint. In fact, they exceeded my expectations by a mile. The pair did an outstanding job of installing my new water heater, even managing to carry the old one down a tricky staircase with a bend, and then disposing of it. They stuck with the task until it lived up to their own high standards. The work was simply impeccable. Seth and Randall were punctual, professional, and even respectful, which is a rare trait these days. it was incredibly refreshing. ill definitely be using this plumbing service for all my future plumbing needs.

  • Review 9 (2024-10-29 - Rating: 5)

    The initial two plumbing businesses i got in touch with informed me it would take over four days before they could attend to my issue. I had to shut off my water around 11 pm the previous night because my showers hot water wouldnt stop running. So, I reached out to Noahs Plumbing & Water Heaters. kyle was promptly dispatched from one of their trucks and he returned my call within 10 minutes. Malachi and kyle were at my place in less than half an hour. The duo was quite professional and pleasant. kyle identified a minor blunder made by the previous plumber and even corrected what the other couldnt. This solved my problem. I was quite satisfied with the amount I was billed! The former plumber had advised me to dismantle the wall, which kyle was able to rectify in roughly 30 minutes. I am grateful to you all, especially kyle and Malachi! Ill recommend this company to others and will certainly reach out the next time I need plumbing services!

  • Review 10 (2024-10-16 - Rating: 5)

    My wife and I found ourselves facing a chilly shower one morning, leading us to consider installing a new water heater ourselves. After checking out prices at a popular home improvement store, I was initially thrilled to discover I could get one installed on the same day. However, my excitement was short-lived when I learned that it would actually take two weeks! This was particularly frustrating, especially considering the ongoing issues with the variant coved d. At this point, I decided to reach out to Noahs Plumbing & Water Heaters, and Im so glad I did. Randall and Kyle were fantastic. They performed the job swiftly and meticulously, taking great care not to make any mistakes on our hardwood floors or carpets. They also made sure not to cause any damage to the ceiling during the removal of the old unit and the installation of the new one. Their friendly and polite demeanor was complemented by their evident expertise in the job at hand. Very satisfied with their work!

  • Review 11 (2024-09-29 - Rating: 5)

    A big thank you to Julian and Thomas! I highly recommend their plumbing service. Theyre always quick to pick up the phone, especially during emergencies, of which Ive had a couple. Their service is outstanding and available around the clock. Their workmanship is top-notch and they get it right on the first try. Theyre friendly, highly skilled and their service is completely hassle-free. Theyre punctual and always stick to their promised arrival times. Ill definitely be reaching out to them for all my plumbing needs in Louisville. They dont wrap up until the job is perfectly done. Their work ethic is impressive, almost military-like. They get in, do their work efficiently and leave! Simply put, theyre awesome!

  • Review 12 (2024-09-26 - Rating: 5)

    Brantley was fantastic! I had a water leak that was causing damage to my ceiling late into the night. Despite dealing with a personal crisis, he quickly responded and put my fears at ease. The next morning, Julian from Noahs Plumbing & Water Heaters promptly arrived and his professionalism and focus was truly impressive. The quality of the work left me stunned - top-notch service! The way the clean-up crew finished up the job was the icing on the cake. No hard sell, no nonsense, just what you need when youre dealing with a stressful situation. I cant recommend Brantley and Julian enough for their plumbing work in Louisville. Thanks to them, my issue was resolved and I was left with peace of mind.

  • Review 13 (2024-10-25 - Rating: 5)

    For a long time, my spouse and I had been dealing with the inconvenience of using bottled water and dealing with recurring sewer line issues. Eventually, we decided it was time to replace our worn-out clay sewer line, our lead water line, and our deteriorating house trap. We did our homework, took proposals from three well-known plumbing services, and ultimately chose one that seemed the best fit. Thomas provided us with a fair estimate promptly, and the lead construction expert, Seth, did an incredible job on-site. He managed to accomplish a substantial amount of work in just two days. Our old clay sewer line was in poor shape, clogged with tree roots - the new cast iron piping should serve us well for years to come. Even though the cost wasnt low, this isnt the type of task you want to entrust to the cheapest bidder. The team did a fantastic job and finished the work faster than anticipated. The quality of their work and professionalism were impressive. I am glad we made the decision to hire them.

  • Review 14 (2024-11-02 - Rating: 4)

    We noticed a water leak near our water heater which appeared to be originating from behind the laundry room wall. I reached out to the plumbing service the previous property owner had employed, but they could only arrive early next week so I had to rule them out. I then started searching for a same day service plumber and tried calling the first company that popped up but got directed to voicemail. So, I turned to reviews for same day service and found Noahs Plumbing & Water Heaters had a rating of 4.8 out of 5. When I called them, I was pleasantly surprised when a real person, seth, answered and let me know they could be there within 1-2 hours as they were wrapping up another job. Sure enough, they arrived on time that morning, identified the leaking water pipe in no time, and fixed it. I also chose to replace the original (old water heater) to prevent a likely issue in the near future. In conclusion, whether its for an emergency or routine plumbing services, theyve become my new go-to plumber due to their swift response and professionalism. I would strongly recommend them to my Louisville neighbors and anyone else reading this review. brantley and jaxon were exceptional.

  • Review 15 (2024-10-21 - Rating: 4)

    Our hot water heater gave up the ghost and I reached out to Noahs Plumbing & Water Heaters. Luckily, they had a last-minute opening and a technician, Seth, was free to drop by our place within an hour. He diagnosed the issue with the heater and managed to get it up and running again. However, the heater failed once more later that afternoon, outside of regular business hours. My message was passed on by the answering service and I got a response from Malachi. He suggested that the heater, given its age of 13 years, ought to be replaced. A detailed estimate was sent to me via email by him, which included a fair price and a discount for the first service call. He lined up the job for the following morning, first thing. The pair of technicians, Randall and Seth, did an excellent job and they even laid down a drop cloth to protect our flooring. Hats off to them. Also, these folks did a stellar job replacing our main sewer line when we moved from our previous residence 4 years back!

  • Review 16 (2024-10-13 - Rating: 4)

    When I attempted to switch out a shower cartridge, I ended up causing a lot of chaos. Thats when I reached out to Noahs Plumbing & Water Heaters. The entire process was such a fantastic experience! The reception team, including Brantley and Julian, were extremely courteous and welcoming. They were able to book me in promptly. They communicated with me multiple times to verify my appointment and to inform me when Jaxon, the plumber, was en route. Jaxons work left a deep impression on me. He swapped out my entire shower valve. His punctuality, friendliness, professionalism, cleanliness, and exceptional work were noteworthy! If youre unsure of your own abilities, save yourself the hassle and get in touch with this excellent plumbing crew!

  • Review 17 (2024-11-22 - Rating: 4)

    Absolutely top-notch! noahs plumbing & water heaters provides excellent customer service and professionalism! julian is incredibly enjoyable and always very pleasant. kyle never fails to bring a smile, even if its just over a phone call, its infectious! i appreciate them both immensely! jaxon, as well, is exceptional! he welcomed me with a warm smile, promptly assessed the issues, and thoroughly explained the problems in my kitchen and bathroom areas, especially under the sink. not only was he highly professional, but he also made me feel comfortable. unlike some plumbers who can make you feel uneasy, he maintained respectful distance and was very professional. i felt completely safe with him in my home. i highly recommend their service to everyone! they efficiently accomplish the task at hand. simply superb!

  • Review 18 (2024-10-30 - Rating: 5)

    My salt holding tank seemed to have a leak, so I reached out to Noahs Plumbing & Water Heaters and was promptly scheduled for the following day. Jaxon and Seth arrived on time and figured out that the tank needed a replacement. They did an excellent job of laying out all my options, as well as explaining what the installation of the new system would entail. In the course of removing the old tank, they discovered some water damage. They were very helpful in initiating the process with a damage mitigation service. Jaxon was patient and answered all my queries to my satisfaction. Ill definitely reach out to them again for any future plumbing needs in Louisville.

  • Review 19 (2024-12-04 - Rating: 5)

    Our laundry drain was blocked, causing minor flooding in our garage. with two small children at home, this meant we couldnt use our washer, which was a significant issue. in desperation, i sent messages to several businesses, and noahs plumbing & water heaters were the fastest to respond, with immediate availability! their pricing was reasonable (even lower than other companies), so i didnt feel the need to negotiate. thomas, jaxon, and brantley were very professional and efficient, resolving our drain blockage in no time! they were also very professional and straightforward, providing clear explanations. i appreciated their respect for our familys health, as they wore masks throughout the service, considering our children arent vaccinated yet. if we encounter any future plumbing issues in louisville (though we hope not soon!), well certainly reach out to them again.

  • Review 20 (2024-10-02 - Rating: 5)

    Rang up Noahs Plumbing & Water Heaters to fix a leaking outdoor water spicket, and that was all I was expecting. Two friendly lads, Seth and Kyle, turned up and were more than willing to listen to additional plumbing concerns I had. They decided to inspect my entire property for leaks, and uncovered two; one of which was a serious leak from a toilet. They repaired it in a jiffy! They also discovered a shut off valve that could control the spickets, a feature I was previously unaware of. They provided a reasonable quote for the spicket repairs, which involved digging up a pipe buried underground. I decided to hold off on this, as there are a few things I need to shift before they commence the digging. The plumbers were incredibly professional and respectful, and I will definitely be giving them a ring to carry out the work, along with a few other tasks. They successfully put a stop to my water leak, and I paid them a fair price before they left. I would highly recommend these guys for any plumbing needs!!

  • Review 21 (2024-10-04 - Rating: 5)

    Im so grateful to Noahs Plumbing & Water Heaters and their employee, Jaxon. My weekend was looking grim as I had a stubborn drain issue that needed immediate attention. It couldnt have happened at a worse time, as I was expecting my in-laws over for a bar-b-q. My sink was an absolute necessity! I reached out to the company, and Jaxon got back to me promptly through their answering service. He assured me it wouldnt be an issue and was at my house in Louisville within the hour. Jaxon was able to resolve the problem efficiently in about an hour, much to my relief! He was polite, tidy, and proficient. These guys really live up to their promises, not just make them. jaxon, youre a lifesaver!

  • Review 22 (2024-08-29 - Rating: 5)

    I got a new cast iron kitchen sink, faucet, and garbage disposal from Home Depot. At my request, they got in touch with Noahs Plumbing & Water Heaters to handle the installation once all the parts were ready. I got a call to schedule the installation shortly after. On the decided day, Randall and Julian gave me a heads up about their arrival time and actually showed up a few minutes early. Randall inspected the existing sink area and noticed some potential issues. The challenges became more apparent when Randall and Julian assessed the new sink (which was deeper and heavier than the old one), faucet, and disposal. It turned out there was a mismatch between the position of the existing drains and pipes and the new items setup. Randall suggested that we might need to rebuild the under-sink area, which might require another visit and possibly extra fees. But Randall and Julian didnt just throw in the towel. They removed the old sink, faucet, and disposal and committed themselves to get the job done. They had the necessary materials on their truck, and Randall meticulously reconstructed the under-sink system. Before we knew it, despite encountering another big hurdle, the new sink, faucet, and disposal were perfectly installed and functioning. They didnt need to come back; and even though i offered to pay, there werent any extra charges beyond what i paid upfront at Home Depot. They took away all the old stuff and carefully cleaned up the area. i couldnt have been happier with the service; and i highly recommend randall and julian without any reservations.

  • Review 23 (2024-09-07 - Rating: 5)

    When we first acquired our property in Louisville, we were oblivious to the plethora of surprises that awaited us. The revelation of an above-ground septic line running across the floor after the removal of the old furnace certainly caught us off guard. The water and electric lines were oddly placed on the exterior of the wall. We were aware of the bathtubs and toilets positioned on platforms due to the elevated plumbing, but we underestimated the inconvenience of this setup. It was clear that the previous owners had taken a DIY approach with their additions, placing things in a way that was easier for them. We were familiar with Noahs Plumbing & Water Heaters, having enlisted their services previously. So, when we decided to address these glaring issues, we reached out to them. Our concerns were high as we anticipated the reaction of their representative, Randall, when he came to assess our situation. We wondered if he would be scared away by the chaotic setup. After surveying the tangle of lines and discussing our expectations, Randall offered a reassuring statement - where theres a will, theres a way. Soon, Randall, Seth, and Julian arrived, ready to tackle the challenge. After two days of intense labor under the sweltering heat, they transformed our troubles into triumphs. The water lines were skillfully repositioned within the walls, and the septic line was relocated under the house. The raised toilet was lowered, and the shower in the bathtub now drains so efficiently that we no longer wade in water while showering. The transformation was nothing short of incredible. We are extremely grateful for the exceptional work done by Randall, Seth, and Julian. The job was certainly no walk in the park, but they handled it with professionalism and dedication. They truly are an incredible team of plumbers and we are so grateful to have discovered them.

  • Review 24 (2024-12-18 - Rating: 5)

    A family member recommended Julian to me, sharing nothing but high praises about his work. When our basement had a plumbing crisis, I decided to reach out to him. Julian responded swiftly and efficiently resolved the problem. His professionalism and extensive knowledge about plumbing were evident. I wouldnt hesitate to contact him for any future plumbing or HVAC issues. Trust me, you wont be let down when you call Julian! Not only will he be there for you, but his services are also reasonably priced. May the good fortunes continue to bless Julian and his work in Louisville!

  • Review 25 (2024-11-05 - Rating: 5)

    My family has been loyal to a certain plumbing service for over a decade, always receiving excellent service. My elderly mother, who is ninety-one, experienced a pipe leak beneath the slab of her dining room late one Friday night - a huge mess indeed. The plumbing service arrived within an hour. Their technician, now named Jaxon, was fantastic, quick, and efficient. The job was inevitably going to be larger due to the location and the fact that a previous homeowner had used inferior materials. However, they really worked with my mother to keep the cost under control. I couldnt be more satisfied with the quality of the work, the professionalism of Thomas, and the customer service delivered by the Louisville office. I wish I could award more than five stars.

  • Review 26 (2023-04-27 - Rating: 5)

    We received a timely response. We had a cancellation on the day of our scheduled repair, so we called to ask if he could come over early, which worked out well for us. Camden was professional, pleasant, and thorough in his cleanup. Id hire this company again.

  • Review 27 (2023-08-17 - Rating: 5)

    We had Craig come out and that was the best experience I have had with a technician. Nice. He new what the complication was within 10in of being here. He go it repair within minutes. Thank you Craig for all of your support and getting our building cool again. Highly recommend

  • Review 28 (2024-12-15 - Rating: 5)

    My master bathroom got a complete overhaul thanks to jaxon from noahs plumbing & water heaters. he handled everything from removing the old pipe, to replacing the drain pipe which was underground. he also replaced the old supply lines, moved the main drain line, sink lines, toilet lines and set up the main drain for the second bathroom. before filling up the hole, he made sure everything was functioning well with no leaks. his work was tidy, neat and outstanding. i wont think twice about recommending jaxon for any plumbing needs!

  • Review 29 (2024-12-22 - Rating: 4)

    Jaxon from noahs plumbing & water heaters successfully replaced my two old water heaters with a tankless one, also installing a recirculating pump. the pricing was reasonable and their professionalism was commendable. a few weeks later, i had a concern about the recirc pump heating the bathtub faster than the rest of the house. jaxon suggested i schedule an appointment to address the issue. despite my busy schedule delaying my call to the office, they were proactive and reached out to me to book an appointment for warranty service. this was because jaxon had followed up with his office about our conversation and realized i hadnt scheduled a service call. they wanted to ensure i was fully satisfied with their work. the same expert, jaxon, arrived punctually for the appointment. he was immensely knowledgeable, courteous, and professional. hopefully, i wont need plumbing services anytime soon, but if i do, they will be my first call. highly appreciated!

  • Review 30 (2023-06-14 - Rating: 4)

    Rob was good to task with! He was efficient and helped with our water leak issue. We would call him again if we have any problems! recommend!

  • Review 31 (2023-11-05 - Rating: 5)

    We had Sebastian Kosten come out and he is one of the best professionals we have had! So sweet and helpful, explaining what he was doing and why we had the problems we did! Would endorse him 100%!

  • Review 32 (2023-06-29 - Rating: 5)

    They did an amazing work replacing our leaking water heater. The repairman was professional and the bill was a fraction of what we expected.

  • Review 33 (2023-10-20 - Rating: 5)

    Joey was fantastic! He was prompt, efficient and professional. He solved the complication and restored it quickly. I will definitely use them again and endorse them to my neighbors!

  • Review 34 (2023-08-01 - Rating: 4)

    Andre was essential and pleasant in the house. The project was well-done and he even helped us save a little money. I’ll be using this company again!

  • Review 35 (2023-07-13 - Rating: 5)

    Antonio was great! useful and informative! He was able to service us on a last minute dilemma on a Sunday and was at our home in less than 30 min! Thank you Antonio!

  • Review 36 (2023-07-02 - Rating: 5)

    How to change out our water heater Anthony did a fast and thorough work , had to drive all the way to Quinn, to get the correct replacement.

  • Review 37 (2023-06-22 - Rating: 5)

    Awesome service! Installer was and knowledgeable. Explained the problem and provided solution. clean. I’m very delighted with their work and would highly recommend their services to others.

  • Review 38 (2023-09-08 - Rating: 5)

    Professional and knowledgeable. I endorse these guys to any house owner wanting home repairs with the peace of mind that the job will be done right! a 5 star company!

  • Review 39 (2023-03-07 - Rating: 5)

    Jeffery A was great! He gave us easy instructions on how to get the most out of our system and to take the best care to service it last longer. He told us he was doing, and answered all our questions. He was pleasant, courteous, and customer focused. He worked promptly but wasnt in a rush. It was nice doing business with him!

  • Review 40 (2023-07-27 - Rating: 5)

    We had a small plumbing crisis and they arrived out the same day within a couple of hours. Derek did a terrifc work and fixed our leak and my moms toilet that hasnt worked in awhile. So I recommend them . Its hard to find someone to come out so quick. Thank you

  • Review 41 (2025-01-12 - Rating: 5)

    We discovered two leaks in our sewer pipe in the garage and reached out to Noahs Plumbing & Water Heaters, based on a neighbors suggestion. Julian was dispatched to assess the situation. Right from the start, his punctuality impressed us. He devoted a good amount of time diagnosing the problem, presented various solutions, and explained the repair process in detail. Julian was very upfront about potential risks, ensuring we were not caught off guard when the work began. His in-depth analysis and the quoted price for the repair were reasonable compared to other quotes we received for the same work. We decided to hire Julian, and he managed to schedule the repairs for the following day, a significant advantage for us. The repair work he performed on the cracked pipe was extensive, and he also assisted in unclogging a bathtub. I would strongly recommend this business for any plumbing needs.

  • Review 42 (2025-01-06 - Rating: 5)

    Thomas and his colleague Malachi arrived at my home in Louisville punctually, even 15 minutes ahead of schedule. This was a positive indicator, since many plumbing contractors tend to arrive late or not show up at all, and it immediately set the tone for a professional encounter. Thomas was not just polite, but also quite cheerful. He informed me about the task at hand, why it was necessary, and how they planned to execute it. This openness and transparency instantly made me feel at ease, indicating a professional who not only had a solid grasp of his work but also knew how to establish a positive rapport with customers. Without any delay, Thomas and Malachi got started and swiftly replaced my malfunctioning water heater within less than three hours. The speed and precision of their work were genuinely surprising. Thomas thoroughly explained the differences between my old water heater and the new one they had just installed. He instructed me on how to ignite the pilot light, adjust the water temperature, and handle situations such as power outages, water leaks, or setting the heater to vacation mode while away. I can confidently say that if you find Thomas and Malachi from Noahs Plumbing & Water Heaters at your doorstep for a repair, replacement, or inspection, consider yourself lucky. It truly feels like winning the lottery, especially when were all too familiar with the less-than-stellar contractors out there - the ones who are often late, disgruntled, dishonest, and only interested in taking your money. My gratitude goes out to Thomas and his team for restoring my faith in plumbers.