1-Tom-Plumber
Located in Louisville, Kentucky
Address: 8003 Vine Crest Ave Suite 12, Louisville, KY 40222, United States
Phone: +1 502-209-4877
Rating: 5
Services
- On-site services
- Online estimates
- Appointment required
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-03 - Rating: 5)
We had a great experience with these guys fixing our water main to the house. Frank and Junior were superstars getting a huge job done. They were courteous, knowledgeable and extremely hard working. I wouldnāt hesitate to call them again. -
Review 2 (2024-11-27 - Rating: 5)
Justin was Great!!! Very detailed and thorough!! Had a nightmare with a main drain backup and a humming garbage disposal.. Greatly appreciate the work he did ! Would definitely use you all again. Thank you so much !!! Happy Holidays -
Review 3 (2024-12-19 - Rating: 5)
Jacob Allen did a great job. Super friendly and professional. Very satisfied with their service. They kept in communication and got us taken care of. Every one we were in contact with throughout the process was polite and endeavored to resolve our plumbing issue. We will definitely be using them for future plumbing needs. -
Review 4 (2024-11-23 - Rating: 5)
Jacob came in and got the job done in minutes! We have had this problem for quite a while and he knocked it out in no time! He had epic customer service and made sure I understood everything going on. The entire process was seamless! We can see the drain again!!! Seriously give this guy a raise!! -
Review 5 (2024-12-17 - Rating: 5)
This company was fantastic to work with. I spoke with the owner several times to set up the appointment and he was very honest and kind on the phone. The plumber that came out, Justin, was honest, friendly, and went above and beyond to clean the roots in our clay pipes and build up in our cast iron pipes. They never tried to sell us on anything and their pricing was fair. I will be using them from here on out for any future plumbing needs. Highly recommend! -
Review 6 (2024-10-14 - Rating: 5)
Outstanding service, extremely honest. Michael and Caleb were so polite and straightforward. They had my old toilet out and new toilet in within an hour, but they didnt hurry. They took their time, and Michael spent time teaching Caleb the ropes. Michael is a very well spoken and polite man. Caleb was a great assistant and is a good learner. I would have them both out again for any issues I have in the future! -
Review 7 (2024-12-17 - Rating: 5)
Jacob Allen was incredibly helpful and professional! He arrived promptly and quickly fixed the plumbing issues we were experiencing. His knowledge and efficiency made the entire process smooth and stress-free. I highly recommend Jacob for any plumbing needsāhe truly provides top-notch service! -
Review 8 (2024-10-30 - Rating: 5)
1-Tom-Plumber provides excellent customer service from beginning to end. I called and the receptionist was very polite and made scheduling very easy for me. Gary Junior and his apprentice were my technicians for the day. They called in advance to let me know they were on their way. We were able to discuss what Junior thought was going on and he gave me a quote before starting work. They worked efficiently and filled me in with their findings along the way. They left the bathroom floor cleaner than what it had been before service. I would highly recommend 1-Tom-Plumber and Junior! -
Review 9 (2024-09-24 - Rating: 5)
We recently had Michael from 1-Tom-Plumber perform some work at the apartment complex where Iām employed, and I couldnāt be more impressed with his service. He was prompt, professional, and clearly knowledgeable. The issues we were experiencing were resolved efficiently, and the work was done with great attention to detail.Throughout the process, Michael maintained clear communication, explaining what needed to be done and ensuring we were comfortable with the approach. Itās evident that he takes pride in his work and cares about customer satisfaction.I would highly recommend Michael and 1-Tom-Plumber to anyone in need of reliable plumbing services. Their expertise and professionalism made a real difference for us, and weāll definitely be calling them again for future work. -
Review 10 (2025-01-03 - Rating: 5)
Evan Manero and team were outstanding! Efficiently replaced both my toilets and hauled away the old ones. Super polite, friendly, clean, thorough, and knowledgeable plumbers. Thanks for a great job! -
Review 11 (2024-12-26 - Rating: 5)
Justin is amazing at what he does. Not only is he friendly and knowledgeable he literally followed up with every bit of information all the way through the end of the project. One Tom plumber is now my go-to because their whole staff is just amazing and they are very fortunate to have someone like Justin on staff. -
Review 12 (2024-11-25 - Rating: 5)
Junior with 1-Tom-Plumber was efficient, kind, knowledgeable and hardworking. He was able to replace our leaking water heater along with some plumbing upgrades in just under 3 hours and we couldnāt be happier. There may be somewhere cheaper but we were happy to pay the price for premium service. Because of Juniorās attention to detail and excellent service 1-Tom-Plumber has a new customer for life! -
Review 13 (2024-09-03 - Rating: 5)
Justin was very professional and thorough about the work and it came out great. Also a joy to talk to. Highly recommend!!! -
Review 14 (2024-08-23 - Rating: 5)
Justin was fantastic! I couldnāt get my fire pit to work. He diagnosed and fixed the problem with skill and proficiency. Put 1-Tom-Plumber on speed dial. -
Review 15 (2024-11-26 - Rating: 5)
Had a sewer cleanout done because we had a sewage backup into the house after 5pm by this company. Jacob came out and was a very personable and friendly plumber. Went over all the details of the service and gave us updates every step of the way. He worked in the cold and rain and still remained friendly and provided top notch service. Thank you Jacob and 1-Tom-Plumbing company for answering the call so quickly and efficiently today (11/25). -
Review 16 (2024-10-16 - Rating: 5)
Michael did a wonderful job for me today! Very pleasant man to deal with and expert plumbing help! I highly recommend this company. Fair pricing and service. I would call them again in a heartbeat! -
Review 17 (2024-12-23 - Rating: 5)
Jacob was fantastic to deal with. He had fixed a bad valve in about 1.5 hours ( he had to run out and get the parts). Jacob was there when he said he was going to, fixed everything without leaving a mess and was enjoyable to talk to. Iād use them again- Jim Tripp -
Review 18 (2024-10-20 - Rating: 5)
Justin was great and very efficient in fixing my shower that would not get hot and a clogged sink. He was very professional and quick. -
Review 19 (2024-12-05 - Rating: 5)
Justin and Julian were amazing. We had issues with other plumbers affecting 2 apartments and they sorted us out quickly! I couldnāt be more grateful. Thank you! -
Review 20 (2024-12-13 - Rating: 5)
Jacob was amazing when he came to fix our kitchen sink. Very knowledgeable and super friendly. Fair pricing. We highly recommend 1 Tom Plumber. -
Review 21 (2024-10-27 - Rating: 5)
Today I had the pleasure of meeting Justin . Let me tell you this young man was very professional and polite. -
Review 22 (2024-10-08 - Rating: 5)
Junior and Michael came out, separately, to fix our clogged drain. Junior came out first and worked very hard to get our pipes unclogged, but was unsuccessful. He was confident that if they brought in Michael, their in house clog expert, he would be able to get to the bottom of it. Michael came out on his next available appointment and was very thorough in his explanation of his assessment and plan of action and was able to get everything cleared up. Im sure Juniors hard work loosened everything up and Michael was able to push the bulk of it through. They were both very courteous and cleaned up well after themselves, even put my washer back when he didnt have to. I will definitely be calling them again if we have issues with our pipes! -
Review 23 (2024-08-18 - Rating: 5)
Very pleased with Michael!! He arrived quickly and was very nice and efficient! He explained everything very thoroughly and made sure we were satisfied and had no further questions or issues before leaving!! Definitely recommend him for all your plumbing/ drainage issues!! Thank you Michael!! -
Review 24 (2024-09-11 - Rating: 5)
Junior came out on a Sunday night and worked SO hard to get the problem fixed and didnt leave until the job was finished!!!!! Super kind and considerate, especially for an after hours call!!!!! Michael came out on a separate occasion today and was also phenomenal and super courteous along with being informative and truly helping me solve a much bigger issue! These guys know their stuff and as a property manager, I will continue to use them! -
Review 25 (2024-09-06 - Rating: 5)
Justin was great and got our pump replaced quickly and was so nice. Thank you so much Justin for your top notch service. -
Review 26 (2024-09-25 - Rating: 5)
Michael was a wonderful ambassador for 1-Tom Plumber. He did a great professional job, explaining everything along the way. Very personable and courteous. Highly recommended. -
Review 27 (2024-11-01 - Rating: 5)
Michael and Jacob were awesome! Michael even brought me my first chic Fila biscuit. They were polite and friendly. They made me feel like family , I will definitely be using 1tom again ! -
Review 28 (2024-11-07 - Rating: 5)
Justin and Jacob were a massive help, and they did a great job with meeting my plumbing needs. -
Review 29 (2024-08-17 - Rating: 5)
Michael was excellent! very knowledgeable, courteous, he let me take part in the process from start to finish.very transparent about prices. i will use him again for sure. i would highly recommend. -
Review 30 (2024-11-13 - Rating: 5)
Michael and jacob were so polite interacting with me and my boss to fix our toilets! they got the job done very fast and efficiently and were so fun to talk to! highly recommend! :) -
Review 31 (2024-11-07 - Rating: 5)
Marvin and Jacob are amazing and excellent people!! They were very communicative and helpful to letting us know why they were doing and just having a conversation with me. -
Review 32 (2024-10-19 - Rating: 4)
Michael was on time, clean, and knowledgable. He called 30 minutes before arrival. Texted his picture, credentials and background. Trouble shot problem. Thoroughly Explained options and costs. Opted to repair myself. Solution still to be determined.Highly recommend. 4 stars only due to cost of the trouble shooting.Employee was 5 Star. -
Review 33 (2024-12-31 - Rating: 5)
Justin was super informative, explained all of options available to us, and was very personable. Very happy with his visit! -
Review 34 (2024-07-24 - Rating: 5)
Micheal was absolutely great and did such and amazing job. He was prompt and very informative. Gave all information and went above and beyond for us. Will 100% use them again. Will recommend to friends and family. -
Review 35 (2024-09-13 - Rating: 5)
Great experience. Our main water line had an underground leak. I called multiple companies and 1-Tom-Plumber was able to tend to our problem the quickest. They communicated well throughout the experience and showed that they really know what theyre doing. -
Review 36 (2024-10-03 - Rating: 5)
We arrived home in the wee hours of Tuesday morning and as I was getting ready to sleep, I heard a loud noise and thought I traced it to our frig. We got up Wednesday morning and I kept hearing the same noise. It sounded like the frig was operating loud. I traced the noise and uh-oh! I traced it to our crawl space. NOW it sounded like running water. I immediately shut off the main water supply to the house and I kept hearing the noise after the pipes had drained. Double uh-oh! I hurriedly got on the internet and not having dealt with a plumber in years, I looked for one with high reviews. I dont want just anyone doing work at my home!I found 1-Tom Plumber with 5 Stars reviews and gave them a call. They were booked until the next morning so I made an appointment for 9. About 10 minutes later I called them back, as I was getting worried about what was going on. I spoke with Leslie again. She was so helpful and I asked if there was any way she could squeeze me in. She put me on speaker and Junior and I talked. He said hed be out during his lunchtime to help.True to his word, he showed up as soon as he could get here and got right to work! It seems my sump pump pipe had come apart and there was close to 2 feet of water in my crawl space and my sump pump had floated up vertical from the force of the rains we got from the remnants of Hurricane Helene!Junior explained everything that happened, repaired my piping, replaced my sump pump with a new one and made sure it drained all the water out of my crawl space before he left. He was very thorough, professional, efficient, and communicative.Problem solved! I even booked him backfor another issue Im having.I highly recommend 1-Tom Plumber for all your emergency plumbing needs! Anybody can give you a cheap price and you can cost compare all day. But to me, service and proficiency plus getting the job done right are the most important aspects of dealing with any company. Its service that keeps me going back to do business with companies I frequent. So, if youre looking for a job done right, based on my experience, 1-Tom Plumber is the way to go! -
Review 37 (2024-09-05 - Rating: 5)
Justin was very good to stay in touch with me about his location. He explained what he was going to do to resolve the problem. Very pleasant! I will ask for him if I need a Plummer again. -
Review 38 (2024-10-29 - Rating: 5)
Micheal was fantastic! He came out on a late call for our stopped up drain and was wonderful! He was super nice and did such a great job! -
Review 39 (2024-09-19 - Rating: 5)
Absolute top knotch service, called late on a Sunday night, they had Damien out at my place the next day, wasnāt able to be there, but they were very accommodating to my work schedule, and took care of everything while I was gone, very detailed/clear step by step information via email/text/phone call couldnāt ask for anything more from these guy, was my first time using them, but will be calling them exclusively from here on out. Highly recommend, great price too, seemed very fair -
Review 40 (2024-09-09 - Rating: 5)
Michael was amazing ! He got here quickly while my basement was flooding with water. Diagnosed and fixed the issue in no time! He was even kind enough to recommend a company to help clean up my basement. -
Review 41 (2024-08-02 - Rating: 5)
I am physically challenged at the moment. My power was out for about 12 hrs so the basement flooded. Michael was simply the best above a five rating. Very professional very friendly and right off I felt comfortable.Thank you Michael -
Review 42 (2024-10-23 - Rating: 5)
Junior came out and helped with an issue I had today. He was quick, courteous, and informative on how I can handle the issue if it comes up again in the future. When I was concerned that my basement was going to flood, he saved my day! Thank you Junior! -
Review 43 (2024-10-10 - Rating: 5)
Michael is the best. If I could give him 10 stars I would. Professional and very knowledgeable. Kept me informed the entire way. Best customer service I have had anywhere for years. -
Review 44 (2024-10-10 - Rating: 4)
Used 1-Tom after another company failed to provide service in a timely manner. Called 1-Tom for immediate service for a clogged drain. Initial service was on scheduled time. The tech was unable to resolve the issue but not through lack of trying. Another tech was scheduled to complete the work with more specialty with the issue. The second tech was able to resolve the issue. It wasnt cheap all told but we are satisfied with the result and the effort. -
Review 45 (2024-12-31 - Rating: 5)
Jacob Allen was great! Helped fix our leak and showed us where our water lines and cut offs were too! -
Review 46 (2024-12-13 - Rating: 5)
Jacob took care of our kitchen sink in no time. He knew a exactly what our issue was and did a perfect job fixing it. Highly recommend!@ -
Review 47 (2024-11-08 - Rating: 5)
Mike came to fix our clogged drain in the kitchen sink, he did an amazing job. He was very thorough and explained everything clearly as he went. Would highly recommend him -
Review 48 (2024-07-02 - Rating: 5)
Micheal and Elijah are a great team they came in and quickly assess the problem. Also didnt hesitate to inform me about any other problems. I will say Michael is super informative and he knows what hes talking about and I truly appreciate his service as well as Elijah service today. I love seeing Customer Service and they did an excellent job today. -
Review 49 (2024-07-20 - Rating: 5)
Michael and Taylor came to my home that I am purchasing and has sat empty for 2 years. They were professional and extremely informative. Answered all my questions and concerns on the repairs needed, health risks, costs and what would be covered under warranty... They were able to give me a reliable estimate, availability of time to come back, time it would take to complete the project...I could not be happier with the expertise of both their gentlemen and this company. I will definitely be using these gentlemen to make this house our home.Thank you so very much. -
Review 50 (2024-08-20 - Rating: 5)
Had Michael Come Fix My Tub That Had Been Clogged Up For Over A Week, After Trying Different Things On My Own, I Could Not Get It To Unclog. Michael Came And Got The Job Done In Matter Of Minutes! Amazing Work!! Was Very Friendly And Communicated Clearly On What The Problem Was. Thank You So Much!!! I Would Highly Recommend ā¤ļø -
Review 51 (2024-11-30 - Rating: 5)
Marvin was very helpful and came very fast for a holiday ! Family had problems on thanksgiving day and he was quick and efficient ! 100% recommend him -
Review 52 (2024-10-10 - Rating: 5)
Micheal was quick, fast, very knowledgeable and super nice. So thankfull he showed up and was extremely helpful. Over all he did a terrific job -
Review 53 (2024-08-05 - Rating: 5)
Michael and David were AWESOME!! Fair price, fast service, no hidden fees. Problem solved. Weāre getting ready to book another one with these guys in a month or so. -
Review 54 (2024-08-05 - Rating: 5)
Michael was fast, friendly, and courteous! He was able to assess and resolve our issue in just a few minutes. We would happily work with Michael and 1-Tom-Plumber again! -
Review 55 (2024-08-09 - Rating: 5)
My company provides facilities maintenance services to commercial properties. Everyone that i have spoken to and worked with at this location has been fantastic. All are professional and friendly and I will be calling them for every plumbing issue my properties have. They are an excellent group to work, with I would not hesitate to recommend them to anyone whos looking for quality plumbing service! -
Review 56 (2024-10-15 - Rating: 5)
Michael was my plumber, he was so kind and knowledgeable. He got the problem fixed in no time. If I could leave him more than 5 stars I would. -
Review 57 (2023-10-19 - Rating: 5)
Michael was excellent in knowledge. He tried several things to make sure the issue was fixed. He was awesome. I will recommend him to my family members and friends! -
Review 58 (2024-08-21 - Rating: 5)
Had a leak under the kitchen sink at one of our properties and 1 Tom Plumber came out, diagnosed the issue and quickly fixed it at a reasonable price. Plumber was very professional. I would recommend them in the future -
Review 59 (2024-08-05 - Rating: 5)
A very knowledgeable technician that broke down the options and pricing for us very well. Fixed our problem at the most affordable option. I was very satisfied with Michael and will be using him again! -
Review 60 (2024-06-20 - Rating: 5)
Michael was fabulous. One of the most personable individuals I have had the pleasure of meeting during our recent home repairs. He installed our new toilet seat without charging us and took a look at my other plumbing concerns. Absolutely will reach back out if we need more help! -
Review 61 (2024-08-06 - Rating: 5)
Michael was very thorough, and I appreciate him taking the time to answer all my questions!Update: Michael came back to clear our floor drain with his coworker, and they were both excellent and professional. They got the drain unclogged, and we have them on the books to come back to do a couple other jobs as well. -
Review 62 (2024-12-09 - Rating: 5)
Lewis and Jacob helped fix our sink drain at our apartment and did it a timely manner they were also very kind as well. They did an amazing job! -
Review 63 (2024-08-26 - Rating: 5)
Had a main line clog on a Saturday night, called and was able to schedule an appointment for them to come out at 9am the next morning. They arrived on time and had the issue resolved extremely quickly. Their employee was very professional and polite and answered all questions and concerns. I would definitely recommend them. -
Review 64 (2024-12-07 - Rating: 5)
Justin and team were wonderful. He did an awesome job and I highly recommend if you have any plumbing issues. -
Review 65 (2024-11-05 - Rating: 5)
Fantastic job by 1-Tom-Plumber of Louisville! Great response time, fair price and the job was completed to the satisfaction of all.Well done Jeff McMahan! -
Review 66 (2024-12-30 - Rating: 5)
Justin was absolutely great! Answered all questions and did a fantastic job! -
Review 67 (2024-11-09 - Rating: 5)
Michael did a great job! He explained everything to me and fix our problem. He is amazing! -
Review 68 (2024-11-08 - Rating: 5)
Michael did a great job fixing our clogged kitchen drain. The service was quick and easy to schedule. -
Review 69 (2024-09-25 - Rating: 5)
Michael was very helpful at our property. Always a pleasure to see him out here. Thank you! I would give more stars if I could! -
Review 70 (2024-06-21 - Rating: 5)
We are trying a new vendor for plumbing at out 240 unit complex and the the guys did a great job! Michael and Junior were very knowledgeable, helpful and detailed. This is exactly the service I wish I had from all vendors! Great job guys. -
Review 71 (2024-10-18 - Rating: 5)
Michael was super informative and very efficient we appreciated the way he explained what he was doing the processes and the tools he used Thanks a bunch!! -
Review 72 (2024-10-26 - Rating: 5)
Service tech Gary was on time courteous and the work was completed quickly and service restored. Scheduling was simple and hassle free. Would recommend to others for plumbing needs. -
Review 73 (2024-08-07 - Rating: 5)
Showed up the same day and got everything fixed within a couple hours. Fast, friendly. Would hire again. Our technician, Micheal, was great. -
Review 74 (2024-07-15 - Rating: 5)
Michael Was Great He Came In And Fixed My Issues And Was Very Knowledgeable. He Deserves A 10 Star Review. He Is Excellent And Very Patient. Thanks So Much Youre The Best Michael -
Review 75 (2024-10-18 - Rating: 5)
Michael was very informative and offered many valuable suggestions on the prevention of future issues with our basement toilet. Great customer service. Highly recommend. -
Review 76 (2024-09-21 - Rating: 5)
Justin was very knowledgeable, and professional. Did an amazing job. -
Review 77 (2024-09-04 - Rating: 5)
Justin was great. I had an older home with rusted shower parts and he was able to repair the leaking shower without costing me the full price of a line rebuild. All works great now -
Review 78 (2024-09-04 - Rating: 5)
5 stars!!!! Justin came out got both sinks unclogged in no time... Great job -
Review 79 (2024-10-06 - Rating: 5)
Wonderful service. Our 75 gallon water heater died on a Saturday. Their technician was at our house within an hour, tried to do all he could to fix it⦠then even replaced it- all in a day! -
Review 80 (2024-11-07 - Rating: 5)
Marvin and Jacob were excellent people, fixing our water heater with efficiency and a smile. I would absolutely recommend this company for your plumbing needs. -
Review 81 (2024-10-18 - Rating: 5)
Michael gave excellent service. He was very polite and very informative. He showed and explained everything that he did (regarding the plumbing with our kitchen sink)as well as answered all of my questions without making me feel for a better lack of word dumb. I would definitely recommend this company. Thank you again Michael for your help. -
Review 82 (2024-11-12 - Rating: 5)
My boyfriend and I bought a house from a licensed plumber (looked him up and he WAS licensed. I would LOVE to drop his name here but not sure if it would count as defamation of character. Then again, itās his handiwork and how he presented himself).Not even the second week of living in the house, we had the drain backing up. Consulted a plumbing company (NOT THIS ONE) who was very over priced. We got additional quotes from 1-Tom-plumber because something did not feel right with the other company.1-Tom-Plumberās Plumber (JustinBishop) came out. We immediately knew he was very educated with plumbing based on how he presented information. He shared his extensive experience and research of plumbing throughout the USA from commercial to residential. Also, hes a kind individual because of how he did the quote originally. He did agree with the other companyās assessment but had more solutions to choose from!So, the mainline was clogged and cast iron (pipes from the 70s). This led to LITERALLY POOP being into the tubs. We couldnāt use our toilets or sinks (including dishwasher and washer) because it would cause more sewage to back up into our tubs and nearly overflow.This company has an option that the other did not mention. They installed a flex shaft to open the drain and extend the life of the pipe (which is a huge help because we are tight for money because we just bought this house a week or two prior). They also installed a ground clean out so that future snakes would be cheaper. We got to finance this through a company they had available where if you pay it off in a year it is interest free!This fixed the issue for a few days but then it started backing up again. We were having sewage leak from the base of the toilet in the master bathroom. There was also a clog under the house. Justin cleared the clog. He also inspected the toilet. Upon removing the toilet THERE WAS NOT A FLANGE CONNECTING THE TOILET TO THE PIPES. JUST A REPAIR RING. So, we had sewage leaking into the baseboards because the toilet was not installed up to code. Justin installed a pipe for the toilet to proper drain into along with a flange and wax ring (basically installed the toilets how they should have been installed). This was great! Couple days later same issue different bathroom.So, Justin came out and scoped the pipes. He found a hard piece of debris in the house pipe. He discovered the hallway bathroom was ALSO not on a flange/was not installed improperly. So, he installed the piece for the toilet to drain and also a new flange and wax ring. He was able to break the debris up and jetted it to the cityās sewer main. The debris was a tile piece from where the flipper plumber house selling man replaced the tile but apparently threw some of the old tile down the pipes. After this, Justin jetted the pipes to make sure there was nothing at all in the pipes all the way to the city sewer main. He reassured us that this should fix all the issues and this should not happen again because thereās nothing in the pipes to clog and the toilets are sealed and installed properly now.Throughout the process, Justin was kind, quirky, and funny. This helped us through the process of being royally screwed by the license plumber we bought the house from. Justin cut us deals when he could at every chance. This whole process could have been avoided if the licensed plumber we bought the house from (who lives in bardstown Kentucky) would have just done things right. He knew what he did and is being reported to the city. All this hassle was basically playing hide and seek with all the ways he messed up our plumbing!We recommend Justin Bishop for any and all your plumbing needs! Definitely a trust worthy individual that made the process as smooth as possible for us! Heās thorough, intelligent, experienced, funny, quirky, and kind which is the best combos for a plumber! Always gets the job done without complaints, even if over booked or running into more extensive problems! Couldnāt have done it with it him!Thank you Justin Bishop at 1 Tom Plumber! -
Review 83 (2024-08-05 - Rating: 5)
Very knowledgeable and really walked me through the process. Fixed our clog, talked about prevention, and took his time making sure the issue is fixed. Came early too! Highly recommend. -
Review 84 (2024-10-09 - Rating: 5)
Michael showed up quickly and was very professional and did great work to get our issue fixed in a timely manner. Highly recommend! -
Review 85 (2024-07-08 - Rating: 5)
We had a plumbing issue , and we called to get it checked out , Michael was very respectful and informative with everything he was doing . He was able to solve our promblem in less than 30 min . Highly recommend!!!!! And definitely will be using again for future plumbing promblems -
Review 86 (2024-07-03 - Rating: 5)
We had the pleasure of working with Micheal and Elijah on our plumbing issue, and they were exceptional! Their personable, professional, and knowledgeable approach made our service call a top-notch experience. As a result, we plan to rely on this company for all our plumbing needs in the future! -
Review 87 (2024-08-06 - Rating: 5)
As usual Michael is the best! We have issues with the property I work at quite frequently and Everytime Michael is sent out to us he gets us taken care of in no time flat. I cannot express my gratitude enough for this man. -
Review 88 (2024-07-16 - Rating: 5)
Michael was wonderful! he took care of every issue i asked him to the same day! i cannot express my gratitude enough! thank you michael for all your hard work! i will definitely be calling 1-Tom for all my plumbing needs from now on. -
Review 89 (2024-07-10 - Rating: 5)
I really appreciated Michael and Taylorās professionalism and their positive attitudes. They were very efficient and talked to both my coworker and myself throughout the entire process. Thank you both for all of your hard work!! -
Review 90 (2024-11-11 - Rating: 5)
Justin was able to fix all of facets in my tub & shower. He was very knowledgable & professional! Would recommend. -
Review 91 (2024-08-13 - Rating: 5)
This group is phenomenal!!!!! They arrived on time, to the minute, got an emergency job done for me with no hassle and will be my go-to from now on no matter what!!!!!! I cant even explain how kind and efficient our technician was!!!!! AND he even cleaned up afterwards!!!!!!!!!! -
Review 92 (2024-05-16 - Rating: 5)
Michael is super knowledgeable and very personable. He thoroughly diagnosed potential issues and was quick and thorough in his inspection. He walked me through the steps of the process and answered all my questions. He was able to come out the same day and saved me considerable anxiety and angst. Great tech and very professional and courteous ! Thank you -
Review 93 (2024-10-24 - Rating: 5)
Michael came out and gave me the best help I couldāve asked for. No complaints whatsoever and he will be getting my business in the future for sure. -
Review 94 (2024-02-08 - Rating: 5)
John and Marvin are the best!!! Love this company! Fast workers, best prices, and excellent customer service!!! Also shout out to Mike, Jr, and Stephanie you guys are amazing too!!! -
Review 95 (2024-10-12 - Rating: 5)
Michael was our tech he was amazing very knowledgeable and explains everything to where you can truly underatand what is happening. -
Review 96 (2024-04-05 - Rating: 5)
Michael and Ethan did work on my house, we had a good water leak coming out from behind our shower. They diagnose the problem quick and was able to come out and get it replaced quick. Micheal was great and really helped me understand the problem I was having. During his time here, he made my family feel comfortable while he was here. They went above and beyond while they were here and made sure everything was fixed and working properly. They were very polite, friendly, professional. I highly recommend both of these two if you need any work done on your house. They will leave you in a great place and make sure you are in on what they are doing the whole time. Their communication was perfect. TOM PlUMBER, you guys have two great men working for you. -
Review 97 (2024-05-12 - Rating: 5)
Michael was great, did a fantastic job on a mothers day! 2 hrs after I called for an appointment he was at my house ready to work, on time and answered all of my questions. He showed me step by step on the camera. I truly recommend this company and Michael. -
Review 98 (2024-12-14 - Rating: 5)
1 - Tom - Plumber stands out as the best among the several other plumbing companies we have used over the years. The technician who came out today, Justin, was incredibly skilled and courteous. I appreciate the fact that, unlike many other companies, 1 - Tom - Plumber doesnt operate on a commission basis. I think they helped save us money on a complicated plumbing problem. They sent out two technicians who assessed the situation using a sewer line inspection camera. The technicians were very courteous, and very helpful in assessing and explaining the situation. Then Justin came out with the specialty equipment needed to complete the job, and he went the extra mile to resolve the situation in a manner that was cost-effective and that gave us peace of mind. I was very appreciative of his skill, his wisdom and knowledge, and his kindness. Im so glad we found 1 - Tom - Plumber! -
Review 99 (2024-08-07 - Rating: 5)
Michael is the best. always comes right away10/10 every single time -
Review 100 (2024-09-13 - Rating: 5)
Justin came to help unclogged our sink and he did it super fast! Thanks for thelp! -
Review 101 (2024-06-10 - Rating: 5)
Michael is the best! Cleared the line in record time! Heās knowledgeable, professional and courteous. He Explains what hes done and leaves you with a confidence the job was done right! 1-Tom Plumber was the right choice. -
Review 102 (2024-08-12 - Rating: 5)
Absolutely wonderful service from our technician, Micheal. Very efficient and concise with explanation, and his actual work was even better. Incredibly informative and friendly. -
Review 103 (2024-08-27 - Rating: 5)
1-Tom-Plumber is always our preferred plumber. Jr. was great! He knew exactly what was needing done and was confident in getting it done. -
Review 104 (2024-07-15 - Rating: 5)
Micheal was great and proficient and excellent and very knowledgeable. Great customer service. Got the job done in no time. Thank You Micheal -
Review 105 (2024-07-15 - Rating: 5)
Great job done. Michael was very professional and explained everything in ways that we understood. We will definitely call again should we need to. -
Review 106 (2024-08-23 - Rating: 5)
Michael and Jr. Did an excellent job. I would absolutely recommend them to anyone who needs sewer line replacement or repairs. Thank you so much! -
Review 107 (2024-05-17 - Rating: 5)
Our water heater broke the night before and 1-Tom-Plumber was able to come out the next day. We were scheduled for a later time but Ethan called and said he was able to come out earlier, which I was so happy to hear. He was courteous and explained everything to me and gave me his opinion on which option to choose for services. Iām extremely satisfied with this service and will recommend to friends and family. -
Review 108 (2024-09-04 - Rating: 5)
Michael was the plumber assigned to my job and he is fantastic! He is very knowledgeable and efficient. I appreciate all his help and will definitely call on him again for all of our plumbing work. -
Review 109 (2024-05-21 - Rating: 5)
Junior and Michael were excellent. Very professional and knowledgeable. Walked me through the whole process!! I felt like I was in a class and being tought by two really good teachers. Im very impressed with their skills and knowledge and professionalism. -
Review 110 (2024-08-29 - Rating: 5)
Junior came to our apartment and fixed one of our pipes, very professional and did a great job. Highly recommend Junior! -
Review 111 (2023-11-18 - Rating: 5)
We had a weekend emergency and were thankfully able to get someone out rather quickly, and let me say that Michael deserves a cape because he sure was our hero today! He let us know when hed be here, arrived promptly and literally saved the day! He was friendly, knowledgeable, & explained everything he was doing and made us feel at ease in a stressful situation. Thank you so much, Michael! 100% recommend!! -
Review 112 (2024-12-20 - Rating: 5)
This is not the first time I have called a 1-Tom -Plummer, and I will continue to call them. Junior is quick efficient, and will take the time to answer questions you may have. -
Review 113 (2023-10-28 - Rating: 5)
Had an issue with water leaking from the bottom of our toilet on a Saturday. I called a couple of local plumbers to see who could come out earliest. This was the fastest with a 7:00 service time. I reserved the appointment and got a call before 5:00 from Michael who was actually running ahead of schedule and asked if he could come earlier. We were super excited to have him earlier. He came in, explained the process, gave us some pricing, and immediately went to work. He is very personable and did a great job of explaining each of the steps taken. Also gave us some homeowner tips which were great as well as explained how I should be replacing the wax ring on my toilet every 5 years.While he was here I questioned another issue that we were having and asked his advice on how to handle. He took a look at it quickly and gave me a good process for resolution.While I was bummed at the beginning of the day with having to call a plumber.... I cant explain how happy I was with the final outcome. Thank you Michael! -
Review 114 (2023-04-07 - Rating: 5)
Honest, timely and very fair. Hunter, Cory and Michael did a great job of digging down to a 6ā root bound sewer drain and replacing the damaged section. This was my first experience with this company and they surpassed all my expectations. Great job guys! -
Review 115 (2024-07-02 - Rating: 5)
I had a great experience the plumber was friendly, knowledgeable and professional. He knew exactly what to do and took care of my issues quickly and for a reasonable price. Definitely recommend -
Review 116 (2024-03-14 - Rating: 5)
Junior and Michael were amazing! Very informative and thorough. They diagnosed the problem quick, fixed it quick and suggested we get some preventative work done so our problems less likely to happen. Super honest about everything which is big for me. They will be our plumbers for life! -
Review 117 (2024-06-05 - Rating: 5)
1 Tom Plumber is absolutly the best!!! They are always available when I need them. They are very professional and always do an outstanding job. They do their work in a timely manner and always clean up after themselves! I can not say enough great things about their work! -
Review 118 (2024-05-23 - Rating: 5)
Highly recommend 1-Tom Plumber! Michael arrived on time and was ready to get my plumbing issues resolved. He was courteous, knowledgeable, and walked me through the options. Excellent customer service from everyone I spoke with at 1-T-P. -
Review 119 (2024-06-12 - Rating: 5)
I just moved to Louisville and didnāt know anything about local plumbing companies. I got three names from a local handyman. The first one told me that they would not be able to get to it with no other explanation and no advice on who else I might contact. The second oneās answering machine told me that they were not accepting phone calls at this time. I called 1-Tom-Plumber at 9:22 am and my brand new hot water heater was installed by 4:30 pm. Ethan , the guy they sent, was professional and courteous and an all around good dude. This is a very good company and I will definitely use them again in the future. -
Review 120 (2024-05-10 - Rating: 5)
Michael was so helpful in diagnosing the problem quickly. He gave me multiple estimates as I was uncertain on how I wanted things resolved. So I got multiple solutions at different price points. He also was able to stop the leak which is why I called to begin with. He was an excellent! Thank you! -
Review 121 (2024-09-18 - Rating: 5)
Excellent job. Plumber was very knowledgeable and polite. Fixed the problem quickly and explained everything he did and why.Very pleased. -
Review 122 (2024-07-15 - Rating: 5)
Michael did a fantastic job for us. Will call again if need be. Very polite and respectful. Thanks again Michael. -
Review 123 (2024-12-30 - Rating: 5)
Was a great experience! Very affordable! Thank you Justin and Evan! -
Review 124 (2024-07-10 - Rating: 5)
Our technicians Michael and Taylor were great. Very efficient and personable. We felt like we were in great hands the whole time! -
Review 125 (2024-09-03 - Rating: 5)
2nd time calling Tom Plummer. Go to plumbing service from now on. Justin showed up on time, was very professional and installed a new sink faucet in about 20 minutes. Prices extremely reasonable! -
Review 126 (2024-08-30 - Rating: 5)
Jr was great !!! Literally fixed my issue in 10 seconds !!! I was definitely stressed out !! I would highly recommend this technician!! I know who i am calling with any further issues !!! Thanks again !! -
Review 127 (2024-07-09 - Rating: 5)
Michael and Taylor were very friendly and professional. They explained every step in the process of the repairs. Highly recommend 1-Tom-Plumber for all your plumbing needs. -
Review 128 (2024-08-08 - Rating: 5)
Michael from 1-Tom came back to our house to do some additional post-flood installation/work and was yet again hugely helpful, informative and professional! -
Review 129 (2024-07-31 - Rating: 5)
Did an amazing job. Very satisfied with the service. Michael did great. Gets the job done every time -
Review 130 (2024-03-19 - Rating: 5)
Stephanie and Michael are the absolute best! She is responsive, knowledgeable and truly cares about taking care of you! The crews are amazing and show up on time ready to help you. Michaels passion for his profession and helping me as a homeowner was incredible. 10/10 would recommend working with them if the need arises. -
Review 131 (2024-07-31 - Rating: 5)
Michael was incredibly quick and kind, friendly to my fur baby too! Highly recommend this service -
Review 132 (2025-01-02 - Rating: 5)
Justin did a great job and was so efficient & friendly! -
Review 133 (2025-01-08 - Rating: 5)
Jacob was above and beyond in his service today. Will definitely have them back out next time I need plumbing work. -
Review 134 (2024-09-27 - Rating: 5)
Micheal was wonderful to work with. Super easy to talk to, funny, and very informative! -
Review 135 (2024-02-13 - Rating: 5)
John & Michael were great to work with. They were kind, respectful, conscientious & thorough with the work they completed on our plumbing today. I think they did a good job & would call upon them again if needed. -
Review 136 (2024-07-02 - Rating: 5)
Michael was a true professional with excellent customer service. I will utilize this company in the the future as well as recommend to others. Thank you! -
Review 137 (2024-08-22 - Rating: 5)
Michael did a fantastic and thorough job explaining what my problem was. I really felt that he didnt try to upcharge and explained the work and solution to the problem.Highly recommend this company -
Review 138 (2024-04-16 - Rating: 5)
Michael was fantastic! He found the issue and kept me informed all along the way. VERY, VERY SATISFIED WITH SERVICE! I will most definitely be using 1-TOM-PLUMBER for all my future plumbing needs! Thanks for just great service! -
Review 139 (2024-08-14 - Rating: 5)
Another great experience. Frank was able to come out the same day that I called. He swapped out my disposal and had everything back to normal that same evening. -
Review 140 (2024-05-25 - Rating: 5)
Michael Horstmann came out and saved the day with our plumbing issue on a holiday weekend! Extremely friendly, and knowledgeable. 10/10 recommend and will be calling to ask for Michael again if we run into the issue in the future. -
Review 141 (2024-08-02 - Rating: 5)
Brilliant, took plenty of time to explain the issue and resolve it for me. After multiple others looking at it he fixed it within minutes with full explanation on what was actually wrong, Iām so sad i forgot his name i think it was Shawn- i do know heās the drain EXPERT and he sure was! -
Review 142 (2024-05-28 - Rating: 5)
Ethan and Micheal did great job on fixing our sewar line we can able to use all the water and restroom now, they work so hard to get work done and very friendly and explain everything to us. ššš thank you for yours great service. -
Review 143 (2024-10-26 - Rating: 5)
Justin was excellent and very customer service oriented -
Review 144 (2024-10-30 - Rating: 5)
Micheal, Marvin and Jacob were able to get my water heater replaced quickly and professionally! Thanks guys -
Review 145 (2024-10-28 - Rating: 5)
Justin & Michael performed great work ethic to explain everything step by step.Respect, friendly dialogue. Thank you again -
Review 146 (2024-08-07 - Rating: 5)
Our tech was amazing today his name is Michael! Very professional amd clean cut -
Review 147 (2024-04-02 - Rating: 5)
Micheal did a wonderful job helping me get my ongoing plumbing issue resolved. He was professional, nice, clean, and helped me understand what was actually causing the issues I was experiencing. He did an absolutely fantastic job! -
Review 148 (2024-05-24 - Rating: 5)
Michael was so helpful to me. He is so nice and professional! I will use 1 Tom again, and refer them to my friends! -
Review 149 (2024-04-06 - Rating: 5)
Michael and Elijah came into Panda Express and did a wonderful job. Problem was fixed within 10 minutes.š„³ The way that they talked and explained the situation, I understood with no hesitation what they were explaining!!! Thanks gentlemen for your promptness, kindness, and overall experience that I had with you today!!!Necole -
Review 150 (2024-06-05 - Rating: 5)
Very professional and knowledgeable. Both Ethan and Mike worked for 4+ hours in my home to swap out our old water heaters. Highly recommend. -
Review 151 (2024-02-18 - Rating: 5)
I had small leak in my water closet on a weekend and Michael came out same day to give an estimate. He was the definition of customer service and treated the issue with the respect it deserved. He even took the time to help me locate my water meter. I would without a doubt choose this company for all future plumbing needs as well as recommend them to anyone needing future work. -
Review 152 (2024-12-18 - Rating: 5)
My Sink Was Clogged Jacob & John Came & Saved The Day ā¼ļøšš½šš½ Thank You So Much Jacob & John ā¼ļøā¼ļø My Sink Is No Longer Clogged ā¤ļø -
Review 153 (2024-01-21 - Rating: 5)
I will be using 1-Tom-plumber for all future services! Michael Horstmann was an absolute amazing technician. He not only fixed our pipe but also educated us on the fix and showed us step by step of this process. He has great customer service skills! Hopefully we donāt have this issue again but if so we know who to call! Thanks again for everything! -
Review 154 (2024-08-06 - Rating: 5)
David and Michael showed up on time and were professional in their work. They also helped to explain the working of the pump. Thanks -
Review 155 (2023-10-12 - Rating: 5)
Hunter was able to fix the leak under the sink. Michael was also on-site. They had the replacement parts. Very professional and work is warranted for 1 year. They were very courteous and professional. Tina was also friendly and helpful. Great job everyone! -
Review 156 (2024-07-03 - Rating: 5)
Michael and Elijah were awesome. They completed all my needs.Went the extra mile to fix my bathroom sink drain as well. -
Review 157 (2024-05-07 - Rating: 5)
Mike and Elijah did an excellent job. Diagnosed the problem quickly and resolved the issue quickly. Very professional and informative. I will always use them going forward. -
Review 158 (2024-08-10 - Rating: 5)
I had a good experience with getting my water heater replaced and some old pipes capped off. Now that I dont have to worry about that I can defiantly sleep better. -
Review 159 (2024-07-01 - Rating: 5)
Michael and Elijah were great ! They replaced my kitchen faucet and were very friendly and polite ! Thank you 1-tom -
Review 160 (2024-11-29 - Rating: 5)
They came in an emergency situation on a holiday. Marvin was excellent. -
Review 161 (2024-01-26 - Rating: 5)
I had a Tub drain clogged and called for service on a rental property. I was able to speak with Julian who assured me they would have someone out the same day. Within a few hours Marvin had arrived and the repair was complete. The whole problem was resolved quickly, efficiently, and to our complete satisfaction. Thank you for outstanding service! Iāll call again when needed!! -
Review 162 (2023-09-27 - Rating: 5)
Amazing 5 star service from the moment I called to the prompt & professional service! Thanks to Michael, Josh & Tina for a super great experience. I am thrilled to have found 1-Tom-Plumber. They feel like partners rather than vendors/subcontractors. Very impressed! -
Review 163 (2024-04-17 - Rating: 5)
I had excellent; timely and professional service at the Crescent Center Apartments in regards to my clogged kitchen sinkās drain.The difficulty in freeing the clog was complicated by a shared lined with my neighborās apartment.Using a camera and rotor the situation was fixed.I would recommend this company to either property managers or home owners.Thanks to Michael; Elijah and Junior for their efforts. -
Review 164 (2024-09-04 - Rating: 5)
Justin did an awesome job fixing my toilet and it was completed fast and great quality work! -
Review 165 (2024-12-31 - Rating: 5)
Jacob was fantastic! He had our sink draining in no time! Very thankful for him, very polite and customer service was top notch! Thank you Jacob! -
Review 166 (2024-10-21 - Rating: 5)
Michael was our Plumber and was absolutely amazong at everything he helped us with. -
Review 167 (2024-07-29 - Rating: 5)
Junior and Frank were nice and professional, arrived on time and did a great job in a timely manner. I would recommend them. -
Review 168 (2023-11-20 - Rating: 5)
Marvin and Hunter were polite, helpful and professional! Appreciated their services and responsiveness to our issues. Michael was exceptional as well! Highly recommend! -
Review 169 (2024-02-27 - Rating: 5)
John came over quickly and fixed a leaky toilet. He was very informative and respectful. Also he had the job done in a quick fashion and even cleaned up after he was done! Would recommend the company to anyone! -
Review 170 (2024-01-30 - Rating: 5)
Great service! I loved that they were so organized and communicated during the process (appt set up, when to expect, follow up text with photo of who our technician would be). Junior our technician was wonderful and we will definitely be requesting him in the future. -
Review 171 (2024-07-02 - Rating: 5)
Michael and Elijah did a great job. They were both very professional. Will be using their services in the future. -
Review 172 (2024-07-08 - Rating: 5)
Michael was super friendly and super nice. Very knowledgeable and helpful rating 5 stars. Highly recommended -
Review 173 (2024-11-30 - Rating: 5)
Marvin came and work at our apartment was very friendly and fixed everything very well -
Review 174 (2024-06-20 - Rating: 5)
Michael was very professional and informative concerning the items I talked to him about. He replaced the fill mechanism in my toilet and then he took a picture of my water meter to make sure there was no leak! -
Review 175 (2024-02-19 - Rating: 5)
Michael and Junior exceeded our expectations!!! 10/10 communication, friendly, efficient, and quality work! Made sure we were 100% happy before leaving. Highly recommend. -
Review 176 (2024-04-08 - Rating: 5)
Michael and Ethan were fantastic! Very professional and helpful. Fixed our shower leak and checked all other bathrooms in the house. HIGHLY recommend! -
Review 177 (2024-03-06 - Rating: 5)
Junior is the most knowledgeable, experienced, friendliest and kindest plumber. Junior took his time to explain the details of the job to be completed and had the patience to answer any questions I had. If needed he was able to break it down to my understanding since I am not a plumber and to fill better about what he was trying to fix in my house. I highly recommend Junior if you need a great Plumber. -
Review 178 (2023-09-15 - Rating: 5)
Michael went above and beyond with helping me replace my non-functioning hot water heater. He was super helpful, friendly, and professional ā willing to teach me and answer questions along the way. He even helped me move an extra hot water heater that I had stored in my basement that was not even part of the job. Highly recommend and will use this company again. -
Review 179 (2024-04-15 - Rating: 5)
Ethan Price was very thoughtful & informative. Was right on time & did very good job taking care of installing my water heater. He came on Saturday to light the pilot then back Monday to complete the job. -
Review 180 (2024-03-20 - Rating: 5)
John and Elijah arrived with punctuality and professionalism. They were thorough in the job at hand. Awesome personalities and explanations at to what my problem was and how to rectify it. I will call them again! -
Review 181 (2024-03-21 - Rating: 5)
John Foster came to my house and we looked for a leak in my bathroom ceiling. He was very careful on how he cut and gave us options. I appreciate how honest he was and was able to explain everything to me. -
Review 182 (2024-08-07 - Rating: 5)
Amazing service. Very thorough! Canāt wait to work more with Michael! -
Review 183 (2024-02-15 - Rating: 5)
I had a main drain to sewer block. 1-Tom-Plumber was quick to dispatch a quality team to fix the drain pipe. Mike and Marvin were very professional, courteous, and explained the whole process. Id definitely would recommend them to anyone with plumbing issues. -
Review 184 (2023-09-30 - Rating: 5)
Michael did an outstanding job, was very attentive to our questions and was very professional. He made sure to clean up the area and remove the old device and wrapping when he finished. I would highly recommend both he and his company for your plumbing needs. -
Review 185 (2024-01-30 - Rating: 5)
Michael is a great person to work with especially when you are stressed about major plumbing repairs. He is thoughtful and takes the time to listen to your concerns. I would highly recommend him for a large or small plumbing project. -
Review 186 (2023-05-09 - Rating: 5)
I will recommend them over and over again! These days you can never be to sure of repair companies and the price is always through the roof but they were incredibly communicative, punctual, and they worked with us! I feel incredibly positive about the value of work we received for the price paid. Cory did excellent work and seemed incredibly knowledgeable. Iāve never been happy to spend money yet Iām a very happy customer! -
Review 187 (2024-03-13 - Rating: 5)
Junior is always a great technician to work with! He makes sure to thoroughly explain what has caused any issues that we have called 1Tom to our property for, and how we can avoid those problems in the future. He is diligent in making sure everything is fixed or any needed parts are ordered before he leaves. -
Review 188 (2024-08-08 - Rating: 5)
My bathtub was clogged , and michael got me taken care of in no time. Very friendly and polite. -
Review 189 (2024-01-17 - Rating: 5)
We consistently are more than thrilled at the experience we have with this plumber service. As a multi family property, we can always depend on their timing, their professionalism and their performance. Daniel has always been exceptional on our property. He is communicative, hard-working, and we appreciate his professionalism. We also find our specific representative Stephanie, to be fantastic. We can reach her basically 24 seven with any plumbing concern on the property and her team handles it fantasticly. -
Review 190 (2024-01-23 - Rating: 5)
John and Micheal were fantastic. They came into mess. 100 year old pipe that collapsed. Had to dig thru 4 feet of concrete and a mess of 90 degree turns. Complex mess that is now a clean straight flow. Got us back in business quickly. Will be our first call going forward. -
Review 191 (2024-07-29 - Rating: 5)
Michael and David were very responsive, professional and took extra detail in assessing and explaining the issue. -
Review 192 (2024-08-07 - Rating: 5)
Mike was absolutely fabulous! He was very professional and thorough! -
Review 193 (2024-11-22 - Rating: 5)
Jacob and Luis were very professional technicians. Friendly and efficient. -
Review 194 (2024-01-26 - Rating: 5)
Junior and Marvin are amazing and any time I need a plumber I make sure to call 1-Tom-Plumber and ask for them every time! They went above my expectations and even helped a distressed neighbor I have in the process. I could now recommend them enough! -
Review 195 (2024-04-26 - Rating: 5)
John Foster Made sure to come later in the day knowing I worked nights. Very quick on estimate and complete worked with what I wanted to do only. Updating today (4-25-24) due to actual job onsite. John came today to fix my bathtubs plumbing. It was done in about an hr or so. Love the new pipes. Fixed it up to prevent future leaks as well! -
Review 196 (2023-09-17 - Rating: 5)
Michael was absolutely fantastic. We had an emergency with sewage backing up into our basement and 1-Tom was at our house 45 minutes before our appointment and took care of the problem and recommend a restoration service to help with cleanup. I canāt express how happy I am with the service, the quality, the professionalism, and extreme promptness of this company. If you ever have a plumbing issue, emergency or not, call these folks.