Ray Lusk Plumbing
Located in Little rock, Arkansas
Address: 921 Rushing Cir, Little Rock, AR 72204, United States
Phone: +1 501-664-0940
Rating: 4.7
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Bathroom remodeler
- Bathroom supply store
- Contractor
- Drainage service
- Gasfitter
- Kitchen remodeler
- Remodeler
- Repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-23 - Rating: 5)
I had a washer back up in our laundry room with water flowing into kitchen and living room like a river before I could shut everything off.This happened early Saturday morning I called Ray Lusk and the plumber was at the house in in forty minutes. I spent a couple of hours unplugging the drain line, making sure all drain lines were clear and flowing and provided excellent information on how to prevent future problems.Very impressed by his experience and professionalism.Will call them in the future if needed.Thanks -
Review 2 (2024-11-21 - Rating: 5)
Great customer service! Sent them out to my mommas to detect a leak other plumbers couldn’t find. They were very kind & professional and took the time to stop and explain what they were doing. I’m a local real estate broker and will say I highly recommend them! -
Review 3 (2024-12-10 - Rating: 4)
I sent online inquiries to three different plumbing companies regarding my leaky toilet. Lusk was the only company that called back the same day and came out and fixed it my toilet the same day. The tech was nice and got the repair done quickly. I do feel they were a bit expensive. I also already had new parts on my toilet and they wouldn’t reuse those parts. However they do warranty their parts and labor for a year. Overall I had a good experience. They’re just a bit expensive. -
Review 4 (2024-11-22 - Rating: 5)
He gave us an estimate before the job. When here, he did his job, explained what needed to be done to stop the leaking at two different places. He was very professional, efficient , no further problems. He did a great job. Will be using him again as needed. -
Review 5 (2024-11-25 - Rating: 5)
Alex was very knowledgeable and more than willing to answer all my questions of which there were many. I felt comfortable using Ray Lusk Plumbing to replace my water heater after having bids from several other services -
Review 6 (2024-11-24 - Rating: 5)
I hired Ray Lusk to help me with a complete remodel on a 1920s craftsman bungalow in the Argenta Historic District. I cant tell you how pleased I was with the incredible service that I received all along the way. Josh G. came out and gave me a quote on the spot and then returned to do the work. He was extremely professional and a great plumber. He installed all new water lines and gas lines plus a new tankless water heater. The work was perfectly done and I had no problem getting approval from the city inspectors. I have suggested Ray Lusk to several friends who have also been very happy with the work that was done. Thanks Ray Lusk. -
Review 7 (2024-11-21 - Rating: 5)
My technician was amazing! I was expecting for him to come out and look and give me an estimate. Instead he did those things and he was able to do the work that day. He did a great job and was very professional. -
Review 8 (2024-10-26 - Rating: 5)
We had quite a few plumbing needs to fix… leaky faucets, running toilets and showers. I called Ray Lusk and they sent Josh right out the next day. Josh was professional, knowledgeable, kind and did a great job fixing everything! I would highly recommend Ray Lusk and ask for Josh, he’s great. -
Review 9 (2024-12-19 - Rating: 5)
I have called ray lusk plumbing several times now and they have been consistently fast to come.all the techs were friendly and knowledgeable and stayed until problem was fixed,even when it turned out to be something other than what we thought. i found their prices to be reasonable and often charge was less than i expected. will keep using them. -
Review 10 (2024-09-04 - Rating: 5)
We had to have our kitchen totally gutted about a year and 1/2 ago. Due to black mold. It was taken down to the studs. We were out of our home for 9 months.We called Ray Lusk last Friday, as we noticed MOLD under our sink again. These 2 Wonderful and Professional men came to our rescue. They totally went under the crawl space, and found and fixed, what was the original problem a year and 1/2 ago, that was never fixed, just covered up!We recommend, Ray Lusk Plumbing for all your plumbing needs. Nice, competent , thorough, professional.Thank you Ray Lusk Plumbing!!! -
Review 11 (2024-11-21 - Rating: 5)
Nickolas communicated his arrival ETA and then literally jumped into action to examine and assess the issues of the intermittent sewer flow activity. He was open to all questions ref. to pricing for services and additionally had first class tools to maximize time and save me money. Thank you Lusk Plumbing for having intelligent, experienced and customer service sensitive personnel... -
Review 12 (2024-12-03 - Rating: 5)
Chris Barnard, Josh Guswelle and Nick Zulpo were the best. They handled the situation late after shift wonderfully when they were supposed to be off work and treated us nice and were very respectful to the property. We have since sold that house but would recommend those 3 to anyone we knew that were having plumbing issues. -
Review 13 (2024-12-16 - Rating: 5)
The gas water heater was located in the attic in my house. It started leaking and damaged my ceiling. Tommy and Davi with Ray Lusk Plumbing came within hours and removed it as it was close to catastrophic failure. They definitely made things better!Then, Tommy and Chance returned and installed a new Rinnai gas tankless heater in my garage. They were so professional, answered all my questions, explained all they were doing and cleaned up when they were finished. They completed the job within one day.Everything is working wonderfully and I have no more worries about a water heater in my attic. Ray Lusk Plumbing and the is the best. -
Review 14 (2024-11-18 - Rating: 5)
Josh was both professional and courteous. Even took his shoes off when he did not have to. Explained everything he had to do. I would highly recommend your company and your employee. -
Review 15 (2024-11-22 - Rating: 5)
The scheduling was quick and easy. The crew called first thing in the morning and arrived exactly when they said they would. They detected the leak quickly and within the cost estimated. They were courteous and considerate. They installed a temporary valve to allow us to turn the hot water on and off to a bathroom sink and tub to until we can get the line permanently repaired. -
Review 16 (2024-12-04 - Rating: 5)
Ray Lusk responded to our call for help immediately. A very competent plumber, named Nicholas, diagnosed our problem and suggested remedies. Nick completed the task overcoming several difficulties. I will not hesitate to call Ray Lusk for my future plumbing needs. -
Review 17 (2024-12-05 - Rating: 5)
Had a tech come out,Jericho,and I showed him all my outdated plumbing under my sink.he came back the next day and tore that mess out and put in a modern day set up.he was very friendly and professional.this company didn’t charge a show up fee and when I got the estimate,I was shockingly surprised in a good way.my business will now be switched to Ray lusk plumbing from now on. Sorry BF, you got too exspensive. -
Review 18 (2024-09-16 - Rating: 5)
Have to give high praises to Ray Lusk Plumbing and their guys, Tommy and James, for coming to our rescue today. My in-laws had been suffering through low and unpredictable water pressure in their West Little Rock home for almost a year, and over the past several weeks it had gotten down to just a trickle. Tommy and James quickly identified the source of the problem (bad regulator) and within hours had water easily streaming through all the faucets! What a relief to finally get this fixed. Weve used them multiple times in the past for our primary home and two rental houses. Cant recommend them highly enough! -
Review 19 (2024-11-24 - Rating: 5)
They came on time. Very friendly and knowledgeable. Came in and fixed the garage disposal in no time, cleaned up and left! It was a great easy experience! -
Review 20 (2024-09-12 - Rating: 5)
Tommy Mosley replaced my hot water tank and did a professional job. He answered my questions and explained what he would be doing and then when complete went over what he had done. Would recommend him and Ray Lusk plumbing to do a great job. -
Review 21 (2024-12-10 - Rating: 5)
I had a great experience with Ray Lusk Plumbing. They were friendly and professional and did a great job! I recommend them for your Plumbing needs! -
Review 22 (2024-11-28 - Rating: 5)
Drew did a great job of finding blockage and using camera to scope out line. Area cleared of roots but they will come back. Getting estimate to repair line where roots infiltrated. -
Review 23 (2024-09-24 - Rating: 5)
Easy appointment. Great tech who arrived. Figured out my propane tanks puzzle and very grateful and free estimate, no pressure, and now I can quit having nightmares over what fittings and hoses I need. Thanks! -
Review 24 (2024-12-17 - Rating: 5)
I have used Ray Lusk twice now and I’ve found their service to be excellent and their prices very fair. I recommend Ray Lusk Plumbing very highly! -
Review 25 (2024-07-18 - Rating: 5)
I was very pleased with the plumbing service today. I was reassured as soon as I met the plumbing expert. He straightened out work that had been installed incorrectly by a remodeling company plumber. Thanks Don!After the plumber finished up today, the drain was still clogged due to the drain in wall never been cleaned after many years. Don called Kyle and he was able to get here in about 10 minutes—perfect timing. He worked quickly and thoroughly and was able to clear the very old clog. Thanks Kyle! -
Review 26 (2024-12-17 - Rating: 5)
Fantastic service, great experience, and within the quoted budget! I really appreciate how attentive and educational Will was with how the installation works and how to upkeep the new water heater! -
Review 27 (2024-12-06 - Rating: 5)
After having to schedule two days out due to business levels, they called me the following day to work me in. Much appreciated! Professional and friendly both on the phone and at the job. -
Review 28 (2024-11-15 - Rating: 5)
Called after hours and they came right out! They were friendly and figured out the problem fast. 100% recommend and will use them again if we have any more problems. -
Review 29 (2024-09-02 - Rating: 5)
Kristopher was quick in identifying the leak in our irrigation system and providing a fix. He did his best to be cost effective and the final bill came lower than the first estimate. -
Review 30 (2024-11-22 - Rating: 5)
I had 2 tall toilets installed this morning, the two guys that came here were the best! They work very fast and worked well together. Highly recommend their services!! Thank you! -
Review 31 (2024-09-04 - Rating: 5)
I cant say enough good things about the team at Ray Lusk Plumbing .. have used them for years & ALWAYS have a great experience. Quick response, fast repairs & a fair price ... I wouldnt call another plumber if I have an issue. Thanks Ray Lusk & thanks Chris !! -
Review 32 (2024-11-24 - Rating: 5)
Call them they immediately return my call sent someone right out to check it I was very grateful for the sense of urgency to repair my leak .I will definitely use and I highly recommend. -
Review 33 (2024-11-21 - Rating: 5)
Mr. Josh was amazing... Super helpful, professional and nice. We are loving our new Tankless water heater! -
Review 34 (2024-11-18 - Rating: 5)
Gentlemen were able to install out new skin and plumb the dishwasher and garbage disposal without a problem and it has worked perfectly since. 10/10 would recommend -
Review 35 (2024-09-17 - Rating: 5)
Woke up to a ruptured hot water heater. After calling them at 8 arrived 915 and was completed by 1130. Friendly, prompt and fantastic allaround. Reasonable pricing for the entire job -
Review 36 (2024-06-01 - Rating: 5)
Very courteous staff, Shelly in the office was so friendly and got the guys out right away. Shawn and Josh came out and evaluated the problem, gave me a fair price to fix my leak. They were so nice and did a great job at fixing my plumbing. Highly recommend this company, they do a great job!! -
Review 37 (2024-11-22 - Rating: 5)
They came to my place, they sent Mark Bass which my son went to school with, which did a great job, I really like this company and would recommend them to anyone. -
Review 38 (2024-12-11 - Rating: 5)
He was efficient, professional, polite, and made our repair in a timely manner.We highly recommend Ray Lusk Plumbing. -
Review 39 (2024-12-02 - Rating: 5)
Have used their services twice so far. Great response time for emergency services! And Josh G, our tech, was great! -
Review 40 (2024-07-29 - Rating: 5)
Shawn and Mark from Ray Lusk were at the house today for several items/problems. Very professional and great job. I recommend Ray Lusk. -
Review 41 (2024-09-27 - Rating: 5)
Found out water was leaking at night, Ray Lusk sent out Tristan he diagnosed the problem, had to go get a piece of equipment but then had it all fixed up. Great service quickly. -
Review 42 (2024-05-01 - Rating: 5)
I want to publicly thank Michael and David for their trustworthiness! Previous plumber quoted me $2500 to fix my dangerously high water pressure of over 120psi. I decided to get a second opinion with Ray Lusk and they found my water pressure to be normal at 50psi. No need to fix anything for now. Thank you for the honest and FREE estimate! Refreshing to know there are honest people out there not trying to take advantage of someone. You have earned a new customer with anything in the future. I appreciate you guys so much! -
Review 43 (2025-01-03 - Rating: 5)
Courteous and knowledgeable. Would call them again. Just wish they were local in my area. -
Review 44 (2024-11-22 - Rating: 5)
The service I received was excellent and they were very prompt and courteous. I highly recommend them and will use them in the future for any problem I have. -
Review 45 (2024-07-12 - Rating: 5)
Water line to toilet would not turn off, needed plumber quick, tried one, two day wait, called Ray Lusk, they asked if 40 minutes would work. Well, yea! They showed before then, fixed it quickly without leaving a mess. -
Review 46 (2024-10-23 - Rating: 5)
They showed up fast, fixed the problem and was a good price. Kyle was awesome and made the process easy. -
Review 47 (2024-07-03 - Rating: 5)
Nick Z is the best plumber Ive seen. Fast, professional, and great service overall. Really happy with the work he did for my family. Ask for him when you call! -
Review 48 (2024-11-22 - Rating: 5)
Great experience they gave me a prompt estimate then came quickly once approved to replace our sewer lines -
Review 49 (2024-06-27 - Rating: 5)
Highly recommend Ray Lusk plumbing for all your plumbing needs. I have used them for years in my house and with my sprinkler system. Prompt, professional service priced right! -
Review 50 (2024-11-25 - Rating: 5)
The guys were very knowledgeable and helpful. Came out to find the leak and fixed it the same day! -
Review 51 (2024-01-27 - Rating: 4)
Making an appointment was easy although I had to wait 4 days to gat a technician. On the appointed day the technician called before he came and showed up shortly thereafter. He gave me an upfront estimate with a maximum dollar amount assuming the problem was what I said it was ( a bad water control valve). He replaced the valve with one I provided in about 20 minutes and then presented me with a bill for $269 (which was the max amount he mentioned earlier). He did great work and was very courteous. My only complaint was the cost. 30 minutes of work for $269 with me doing the diagnostics ahead of time and providing the part. Other than that I have no complaints and was very happy with the tech and his work. -
Review 52 (2024-11-13 - Rating: 5)
Great experience. Professional service work, will use Ray Lusk Plumbing in the future. -
Review 53 (2024-08-13 - Rating: 5)
Service man was very professional and knowledgeable. My issue was resolved. I highly recommend Ray Lusk Plumbing without reservations. -
Review 54 (2024-11-18 - Rating: 5)
Installed tankless water heaterOn time, professional and reasonable pricesThey are my go to company for my plumbing needs going forth -
Review 55 (2024-08-07 - Rating: 5)
Update 8/7/24: Second visit Mark came out today was awesome super nice guy. First visit Nicholas was the plumber the guy was awesome and nice as can be. Professional would recommend him anytime to anyone. -
Review 56 (2024-12-02 - Rating: 5)
Very professional and did a Great job!!! Highly recommend! Same day service too!! -
Review 57 (2024-11-21 - Rating: 5)
I have been a customer on many occasions. Their employees are very efficient in handling all services. They get the job done!! -
Review 58 (2024-05-26 - Rating: 5)
Ray Lusk has been our go-to plumbing service for years. Theyre reliable, punctual and communicate well. I dont worry if theyre the cheapest because I trust them, and thats worth a premium. -
Review 59 (2024-05-28 - Rating: 5)
Ray Lusk Plumbing always goes above and beyond, and today was no exception. Tommy came out to help troubleshoot a problem with the hot water to my kitchen sink, and not only found the problem, but suggested and then installed some updates to the dated plumbing parts that should help prevent other potential problems with that sink plumbing. So pleased! -
Review 60 (2024-12-04 - Rating: 5)
Mrs. Liz is awesome ,she made a way to schedule me the same day.Thank you! -
Review 61 (2024-02-10 - Rating: 5)
I just want to say that I am so glad I chose Ray Lusk Plumbing! They was able to get out to my home quickly to find out where my leak was at and not only did they find it but was able to fix it the same day. I appreciate a good company who does not try to over charge you. I recommend Ray Lusk if you are ready to get the job done! Thanks Ray Lusk😇 -
Review 62 (2024-11-22 - Rating: 5)
Fast, efficient and professional! I will not use anyone else, but this company to take care of all my RV needs! -
Review 63 (2023-07-31 - Rating: 5)
Josh was early for the appointment. He was very professional and informative along the way with what he was doing. I had my new hot water heater working within a couple of hours. The whole experience was great and would definitely use them again. Have always been very pleased with their work, responsiveness, and professionalism. -
Review 64 (2024-11-08 - Rating: 5)
This is the second time using this company they do execllent work and send out nice professional plumbers to care of your plumbing needs would definitely recommend them to anyone -
Review 65 (2024-11-20 - Rating: 5)
Great plumbing company. Mark was my plumber. He was knowledgeable and kind. -
Review 66 (2024-08-19 - Rating: 5)
We had a problem with the main waterline. Jacob came and fixed it quickly and efficienty. We appreciate the good service. -
Review 67 (2024-06-24 - Rating: 5)
Very happy with Ray Lusk from scheduling the appointment all the way thru finishing the job and cleaning up the area. The are very professional, dependable, and on time. -
Review 68 (2024-02-06 - Rating: 5)
Had Ray Lusk Plumbing service come in to repair a pipe that broke during the winter storm. The pipe repair looked good. However, the insulation that was taken out was not fixed back in place :-(UPDATE: Same day Feb 02, 2024. Will and James from Ray Lusk Plumbing came over and rectified the issue. They were courteous and efficient and did a great job. I would definitely work with Ray Lusk Plumbing for all plumbing issues. Thank you for your service :-) -
Review 69 (2023-10-30 - Rating: 5)
Our water heater started dripping over the weekend and Ray Lusk was able to get someone out to our house on Monday. We decided to replace our unit. He was able to get it installed and ready to go very quickly. I really appreciated the quick work! -
Review 70 (2024-02-15 - Rating: 5)
Ray Lusk Plumbing service person is a specialist in the somewhat not common problem I had. He kept me informed and answered my questions and promptly performed repairs. I have used Ray Lusk previously and know they will do a good job -
Review 71 (2025-01-03 - Rating: 5)
Still in process of getting funding for actual job to get fix but other than that They was great and on time and helped to best of ability with what I had! -
Review 72 (2023-09-16 - Rating: 5)
I called about my issue on a Friday and a tech, Nicholas, was here in about an hour. He had my issue diagnosed pretty quickly (major water leak under house) and even brought treats for my dog! He explained what the exact reason for the leak was and showed me the pictures. He gave me an estimate and explained what would happen from there. I called the office to give the go ahead and they were gracious enough to get me on the schedule for Monday at 8:30 and brought the contract with them for me to sign. Tristan and Drew were here at 8:30 and got right to work and I had water by mid afternoon on Monday. They came Tuesday morning to check a couple of faucets that had blockages and quickly took care of those. They were polite and so pleasant. They also explained what they were doing so I would know what I could check for. JD and Josh came on Wednesday to finish up. I asked abt the shut off valves they had installed and JD took the time to politely explain where they were at and answer my questions. They returned my yard to really good shape given that I live on a rocky lot. I am so thankful and appreciative that they came so soon and that their employees are so personable. Would highly recommend! -
Review 73 (2024-01-27 - Rating: 5)
I needed the help and expertise of a plumber. One call to Ray Lusk Plumbing provided both. They were just great, the office staff was wonderful and got a plumber to my house in less than an hour, he took care of the problem very quickly, professional knowledgeable courteous. I will not hesitate to call them with any plumbing needs in the future! -
Review 74 (2024-11-26 - Rating: 5)
They did a great job for multiple services. Very efficient! -
Review 75 (2024-12-17 - Rating: 5)
Prompt service as the technician arrived when scheduled. The problem was quickly identified and repairs were completed to my satisfaction. The technician explained everything that he was going to do and even provided a discount on the services. I would definitely recommend their services! -
Review 76 (2023-12-23 - Rating: 5)
This is the best plumbing service I have ever used. They are fast, friendly, helpful and great prices. The young man who came to my house today took the time to answer all my questions. If I could give them more than 5 stars I most definitely would.Thank you and Merry Christmas 🎅 . -
Review 77 (2023-12-16 - Rating: 5)
My call was handled quickly and professionally by dispatch. Rick reached out promptly and showed on time. He was sweet to my dog and took time to show me where my cleanout was and answered all my questions! He was very personable and pleasant! I wont call any other plumbing service unless I have no other choice! -
Review 78 (2024-11-21 - Rating: 5)
I have had two different plumbers and they were both great! -
Review 79 (2024-01-30 - Rating: 5)
Women who booked my appt was super nice.Technician showed up on time and solved our problem with our gas water heater with no problem.I will not hesitate to use Ray Lusk Plumming again, they are reliable. -
Review 80 (2023-08-06 - Rating: 5)
We needed a fix on the same day the problem started. They quickly checked their schedules, and had 2 plumbers in my home by 1pm. We had several problems to fix, and they very quickly gave a cost estimate. The estimate was 100% correct. They completed everything within a few hours, and the work they did was excellent. I definitely recommend Ray Lusk Plumbing. -
Review 81 (2023-11-09 - Rating: 5)
I recently had to have my sewer line repaired and I could not be more pleased with the results! I had been trying to get someone to repair it since the end of July and could never get anyone to come out and give me an estimate. I called RLP and they were out in the next couple of days to give me an estimate. They also scheduled a time to do the repairs before they left my house. They did not charge a service call to come out and give me the estimate. The repairs were done the following week. They were very professional and the cleanup was fantastic. It started raining while they were doing the repairs but they stuck with it and finished the job. I highly recommend this company! -
Review 82 (2024-01-27 - Rating: 5)
Don. The technician, was so knowledgeable about repairing the busted water pipe at my home. He gave me such good advice.I have used Ray Lusk before and had to call on the company once again. I was very pleased with the service. -
Review 83 (2024-11-28 - Rating: 5)
We just love Ray Lusk. They showed up and their estimate on water heater was less than half of another local company. They helped us with 0% interest financing we paid off in less than year. We have more plumbing/construction projects and could use their help! We are sold!!! -
Review 84 (2024-12-14 - Rating: 5)
Excellent service and customer service. I will use them again if needed. -
Review 85 (2023-12-07 - Rating: 5)
Ray Lusk sent a technician out as soon as possible and they were able to repair the leak in our water heater. The technician was very professional and personable. We have used Ray Lusk for for many years and have always been satisfied . -
Review 86 (2023-02-09 - Rating: 5)
Shawn and the man working with him did an absolutely phenomenal job. The same day they came out and detected our issue, they found a solution and immediately started working. They did well in a chaotic environment around lots of kids and I would hire and use these guys again over and over again. They are absolutely 5 star tradesmen and Ray Lusk is lucky to have them! I highly recommend. Thanks again. -
Review 87 (2023-09-10 - Rating: 5)
Top notch company! Can not say enough good things about this company and their employees. Had a water leak on a Friday and called thinking I would be told we can get to you Monday. Ray Lusk had plumber out within about 2 hours and had leak found and fixed within about 1&1/2 hours. Have used Ray Lusk in the past with the same positive experience. -
Review 88 (2024-02-10 - Rating: 5)
Don did an amazing job replacing a hot water heater. It was the end of the Day on Friday, but he was kind enough to push forward with a quick repair since there was no hot water at all. Top-notch service! -
Review 89 (2024-11-24 - Rating: 5)
Great service, great pricing! Thank you guys very much! -
Review 90 (2023-12-23 - Rating: 5)
Ray Lusk is the plumbing contractor to turn to for all of your plumbing needs. They are friendly and knowledgeable and quick to answer any needs that you might have. Their technicians are polite are curtious. No job is too big or too small. These fine folks are my “go to” problem solvers when it comes to plumbing, and their prices are in line for the service they offer. For all of your plumbing needs, look no further than Ray Lusk Plumbing. -
Review 91 (2024-01-15 - Rating: 4)
Overall, Im happy with the work done and service provided. However, I had some concerns and was told Id be contacted to follow-up over those concerns, but the follow-up never came. I put off completing this rating in the hopes of having my concerns heard first, alas... -
Review 92 (2024-01-29 - Rating: 5)
What I like the most about Ray Lusk Plumbing is that they embrace technology to run the business, they are on time, and tell the truth. My experience in residential service as a customer is most of those in the industry from builders to the tradesmen just don’t get this. Work on your business as well as in your business and then we would see more like Ray Lusk. Great job guys. Keep crushing your competitors. -
Review 93 (2023-03-20 - Rating: 4)
Excellent service by Shawn. He was professional and very knowledgeable. He helped me understand what options were available and explained each one thoroughly. Add to that his friendly personality, and I couldnt ask for a better tech! Very nice job, Shawn!I gave a 4 vs 5-star rating because of the price that Ray Lusk charged to repair our hot water heater. I felt it was a bit excessive. I was charged $502.49 which includes tax, to replace both thermostats and both elements in our hot water heater. A quick search online shows that two AO Smith thermostats and two elements for a 50gal water heater can be purchased for about $35.00. Its probably even less when purchased wholesale. Ray Lusk charges $144.00 for a service call and a diagnosis. So $144.00 plus $35.00 is $179.00, which leaves a balance of $323.47 for labor. Shawn replaced both thermostats and both elements in less than 90 minutes, which means that the labor cost was $242.61 per hour This does not include the $144.00 service call. I just feel this is a little high for central Arkansas. -
Review 94 (2023-03-28 - Rating: 5)
Highly recommend Ray Lusk Plumbing! ! We have used them on multiple occasions for different properties over the last several years. They have a quick response time, very professional and pleasant to work with. Nick has worked with us on several occasions and has always been professional, friendly and always able to take care of whatever problems we were having. I will definitely call them again in the future if needed. -
Review 95 (2023-10-17 - Rating: 5)
We have recently needed help with Plumbing repair. We called Ray Lusk Plumbing on a referral from a friend. We are so blessed that we contacted them. Great quality, professional technicians. The office staff is very responsive to our needs and we received help the same day of call. Thank you to all -
Review 96 (2023-08-05 - Rating: 5)
Ray Lusk Plumbing is an amazing company ... same service we received years ago ... so many things have changed but Ray Lusk Plumbing provides the most excellent service ... wonderful young men with experience. Three different men came to my home ... always on time ... they walk in ... look at the plumbing issue and start to work immediately. I had a badly clogged drain in my washing machine and leak under my kitchen sink. The men knew exactly how to make the repairs. Also, you are told up front the amount you will be charged ... very organized and even the young ladies that answer the phone are very professional and are so fast in setting up your appointment(s). Im so grateful I have found such an amazing company ... one you can trust in every aspect! Thank you! -
Review 97 (2023-10-30 - Rating: 5)
I tend to be skeptical about larger plumbing companies because of past experiences in other cities. I can say, Ray Lusk offers the greatest qualities of a local, trusted plumber. Knowledgeable, thorough, and reasonable. I highly recommend working with them! -
Review 98 (2023-12-11 - Rating: 5)
Ray Lusk is the best- we won’t call anyone else. We have had a rough year with the tornado fiasco and Ray Lusk has been our absolute savior. We had some problems with the other plumbers in the area so we learned our lesson- so take it from us- these are the only plumbers you should call!! -
Review 99 (2024-01-27 - Rating: 5)
We needed a plumber to fix a pipe that froze in our garage. Ray Lusk plumbing managed to get me in on the same day. They were professional and did a great job! I will be using them again if I need a plumber! -
Review 100 (2023-10-27 - Rating: 5)
I had an outside hose bib break off from its supply line inside the brick facade, shooting water at 60 psi. I was able to shut off the water to the house at the meter. I contacted Ray Lusk Plumbing, needing an emergency repair. This was around 3 PM, near the end of the business day. A plumber was dispatched, assessed the problem, made the necessary repair and all was well with the world... in less than an hour! Outstanding response and a professional repair! -
Review 101 (2023-10-07 - Rating: 4)
Very professional. Gave estimate for approval before completing work. Price seems high, but probably normal for any plumbing company. No surprises on the final cost. I appreciate the work they did, and they left the work area clean and neat. Thank you. -
Review 102 (2023-07-01 - Rating: 5)
Excellent service. The guys were professionally and fixed our leak quickly. -
Review 103 (2023-09-11 - Rating: 5)
We recently sold one house and are renovating another. This is our fourth time using Ray Lusk to fix various plumbing problems. We could not be happier with the quality of their service and their professionalism. I used to dread calling a plumber, but dont sweat it now. I feel confident that the job will be done right for a fair price. -
Review 104 (2022-07-30 - Rating: 5)
We called for a rush visit due to our toilet backing up into our shower (total emergency!) The technician (Chris I believe) was at our door within 3 hours. Compared to competitors that quoted me at 2 DAYS! He cleaned our main line and brought some issues to our attention and was extremely knowledgeable. He was also incredibly friendly and gave his honest opinion for what we should do moving forward. I’m not sure what a normal price for an emergency call is, but I’d pay 10x the price to have someone so knowledgeable, friendly & fast. Ray Lusk has our business forever! -
Review 105 (2023-08-11 - Rating: 5)
Toilet backed up and they were able to come out and fix it the same day. Plumber had to go up on the roof through the vent to clean out the drain. Got it cleaned up and fixed in no time. Sure am glad they were able to come out and take care of me with no problems. Really appreciate them. Will use them again. -
Review 106 (2023-08-28 - Rating: 5)
David from Ray Lusk Plumbing performed a service call today for our water heater that was not working. He assessed the unit, provided a complete explanation of problem with digital photos of parts and identification plate of unit. He was right on time and very professional. Great service and will definitely use Ray Lusk again for plumbing issues! -
Review 107 (2023-05-29 - Rating: 5)
JD was very thorough with keeping me in the loop with my water leak. Ray Lusk plumbing has always been very responsive, reliable and reasonable.Would recommend them anytime you have a plumbing issue large or small, their response time is impressive how quick they can get to you. -
Review 108 (2023-12-23 - Rating: 5)
Shawn was professional and polite. He got the job done quickly and correctly, and consulted us when there was a question, so there would be no surprises. Id call Ray Lusk Plumbing again. -
Review 109 (2023-02-16 - Rating: 5)
After consulting 2 other companies, Ray Lusk was the only one that correctly diagnosed our sewer line problem. They were willing to work around our schedule and did what it takes for a positive experience considering the circumstances. Aaron was professional, courteous and patient with my many questions. A would definitely use them again and recommend them to others needing plumbing work. -
Review 110 (2023-05-02 - Rating: 5)
I am overly excited and very pleased with the work that was done at my home. My plumber name is JD and he was awesome and very professional. The staff was very professional and took good care of me as well. I will definitely use Ray Lusk Plumbing again.Thank you again for everything,! -
Review 111 (2023-08-12 - Rating: 5)
Had a great experience with Ray Lusk Plumbing. Our plumber was on time, he fixed our immediate issue with our antique 1961 commode, and then quickly found and fixed two more problems in that same area.. things that had been going on a long time but not realised. Two thumbs up recommendation -
Review 112 (2022-11-21 - Rating: 5)
Water heater was out. Desperately needed fixed quickly. The showed up within 2 hours. Explained the problem. Had another deliver part to my house. We’re able to salvage a part saving $400. We’re finished within 3 hours of my call. All is working perfectly. I will definitely be using them next time. -
Review 113 (2023-10-06 - Rating: 5)
We had a water leak that was happening in a shared wall between my sons room and a bathroom. I called fairly late on Friday and they were able to come out on Monday. Our plumber was very professional, quickly assessed the problem, gave me a quote, and completed the job with no issues. The price did not change from the quote given and it seemed very reasonable. -
Review 114 (2023-11-06 - Rating: 5)
Triston with Ray Lusk Plumbing winterized our sprinkler system today. He has excellent technical knowledge, was on time, and was very professional. Overall, this company provided outstanding customer service. -
Review 115 (2024-01-30 - Rating: 5)
They were able to work us in even with a busy schedule. Took time to address all our concerns and even took time to install our new garbage disposal, even though that was not discussed prior. Very professional and helpful -
Review 116 (2024-01-29 - Rating: 5)
Our sprinkler pipes burst during the extreme cold because we’re new here and had the system turned off inside but not at the pipes. Live and learn. One of their technicians came out super fast and not only fixed the issue but gave us tips to help avoid this issue in the future. -
Review 117 (2023-03-11 - Rating: 5)
When my washing machine was draining water, it backed up in my kitchen sink and water was all over my floor. Rick came out and fixed it in a short period of time. He was very knowledgeable and professional. I have used Ray Lusk for years and have been very satisfied with their work. -
Review 118 (2023-05-13 - Rating: 5)
They were able to respond same day, the tech did an excellent job on the repair and the price was reasonable.This is the second time weve used this company - 10/10 would recommend. Not a bot. -
Review 119 (2023-07-29 - Rating: 5)
Your plumber did a great job! He had some diffulties, but worked his way through to finish the job! He was good natured, quite, and efficient. He didnt complain when things went against him. We appreciate him and we will call Ray Lusk Plumbing when we need your help next time!! -
Review 120 (2023-10-20 - Rating: 5)
Nicholas, Kaleb, and Joshua were awesome. Big restaurant need for em’ and they were knowledgeable, professional, and completed everything I needed. Invoice process was easy, they were quick to respond. All around happy! -
Review 121 (2024-12-18 - Rating: 5)
Great service came within hours of being calledFixed problem quickly. Great service, friendly service people ..would recommend then in a second -
Review 122 (2023-10-02 - Rating: 5)
My problem occurred on the weekend, I called and immediately reached a person, not a recording, and I was contacted shortly thereafter to arrange a time for service. At the agreed time, my service was completed and my problem resolved. My experience with Ray Lusk Plumbing’s response and resolution to my problem was wholly satisfactory and I won’t hesitate to use them again if the need arises. - jb -
Review 123 (2023-06-11 - Rating: 5)
I have used Ray Lusk twice in the past several months. Both experiences have been very good. The service is quick and well done, technicians are prompt and very communicative. I highly recommend this company. -
Review 124 (2023-08-13 - Rating: 5)
It is never a fun time when you know you need to call a plumber! My experience with Ray Lusk was fabulous. Very quick response, very professional and reasonably priced. I will call them with all my plumbing needs! -
Review 125 (2023-08-19 - Rating: 5)
Chris B was very thorough in his efforts to correct our issue and very knowledgeable about possible long term fixes. We highly recommend Ray Lusk Plumbing and will be using them again if needed. *We’re asking Chris B*!! -
Review 126 (2023-05-22 - Rating: 5)
They showed up on time. Were extremely professional. Informed me of issues that I was unaware of and quickly corrected them to avoid future damage. Gave me timelines regarding issues that needed to be addressed in three or four years but would do for now. Very happy with the work they did and the information they provided me. Will definitely use in the future. -
Review 127 (2023-04-24 - Rating: 5)
We had Ray Lusk Plumbing come out and look at a drip we had in the bathtub. It was nearly impossible to get to the leak because the hole behind the fixture was so small. They spent a lot of time and effort to get the repair done. This is the second time we have used this company. They do great work and are reasonably priced. Call them for all your plumbing needs! -
Review 128 (2023-02-06 - Rating: 5)
I couldn’t be more thankful for Ray Lusk! I got home one day to find my water heater leaking everywhere. Of course, it happened to be a day where there was rain and ice in the forecast. I was so worried and after calling Ray Lusk I was told someone would be out to take a look soon. I shut off the water and didn’t have to wait long before someone showed up. Turns out I needed a new water heater and was able to get one installed that same day! Once again, I’m super thankful Ray Lusk could help me so quickly and efficiently, especially considering the weather! I highly recommend. -
Review 129 (2023-09-19 - Rating: 5)
Chris did a great job! Hes full of personality and truly cared about making sure we were satisfied. I recommend this company for any of your plumbing needs. -
Review 130 (2023-09-19 - Rating: 5)
Had them come out again. Same excellent service! Highly recommend.Great company and excellent customer service. The employees are professional and caring. Helped us get a refund from Rheem for $500 when they had to replace ours. Got our system and piping up to code and did a great job. My go to plumber from now on. -
Review 131 (2024-12-17 - Rating: 5)
The two employed that arrived at my resident at 7 Renee Cove Little Rock on that day were very professional and example step by step from start to finsh. Pay raise and employer of the year. Thanks McFann Family -
Review 132 (2023-12-23 - Rating: 5)
EXCELLENT SERVICE! Techs were knowledgeable, professional, helpful and very kind. Did a great job, and were quick to respond to my emergency call. Ill definitely use again! Thanks! -
Review 133 (2023-05-13 - Rating: 5)
I called Ray Lusk to inspect the plumbing after our house was hit by a tornado. Crawling under the house, they found broken vents and crushed pipes. They were courteous, on time, and thorough. I’ve used them several times and am pleased with their service. -
Review 134 (2023-12-27 - Rating: 5)
Ray Lusk Plumbing and Josh have been servicing our plumbing needs for several years now. Weve tried others in Conway and no one else comes close to the level of professionalism and service provided. -
Review 135 (2023-02-01 - Rating: 5)
Very impressed with Ray Lusk Plumbing. The two technicians (Tommy and Alan) removed our old toilets and installed new ones and were very friendly and professional. The quality of their work was over the top at what I thought to be a very reasonable price. I will definitely be recommending Ray Lusk plumbing to family and friends. Thank You! -
Review 136 (2023-08-28 - Rating: 4)
Excellent! The only comment I would make for improvement is that when you all need to dig in a persons yard, you may want to find less expensive labor. The cost is too high for digging. The rest of the work was excellent. Very professional hard-working and conscientious plumbers. Professional and responsive office staff. All qualities which are hard to find these days — so thank you! -
Review 137 (2024-11-23 - Rating: 5)
Very customer service oriented. Helped a widow in need. -
Review 138 (2023-07-15 - Rating: 5)
This job was done in a very professional manner. They not only replaced our water heater, but also brought the system up to code. The technician was really nice, and focused on the job at hand. Will be using them again. -
Review 139 (2024-12-18 - Rating: 5)
Kyle was very professional. He explained everything he did. -
Review 140 (2022-09-30 - Rating: 5)
We had a line leaking right near our water meter. The rep I spoke with on the phone initially scheduled me for 2 weeks from now for a leak check. After I explained that the water was pooling in one specific area, she was able to book a second appointment for today just to see if they could find a leak, and if they couldn’t find it, we would still have our later appointment. I was really happy with the outcome of that.Even better, yesterday I got a call saying they had spare time and if I was home they could come check it out a day early. The repairmen showed up, found it and had it fixed all within 2 hours a whole day early.They were professional and extremely accommodating. They even took the time to explain to me exactly what they were doing through the process (I like to learn this stuff if I can). I will definitely use Ray Lusk again for any future plumbing issues! -
Review 141 (2023-08-31 - Rating: 5)
I thought my old, leaky outside faucets would have to be replaced, but the Ray Lusk technician was able to fix them all at a reasonable price. And he was there the next day after I called. And a few months ago, the Ray Lusk guys were able to find and repair a broken pipe that 2 other companies had not been able to find. I’ll be using them again if the need arises. -
Review 142 (2023-09-30 - Rating: 5)
Checked our newly installed fireplace gas pipes, found loose connection installed by the fireplace company which can burn our whole house! Save us from the danger! We really appreciate the plumber who helped with us! Thank you for your quality work! -
Review 143 (2023-07-28 - Rating: 5)
I had a leak in my sprinkler system and was told by the company that installed the system it would be 2 months before they could get to me. I called Ray Lusk and they came out that same day. The technician was on time and was very professional. He was knowledgeable and did the work well. I highly recommend Ray Lusk Plumbing! -
Review 144 (2024-02-02 - Rating: 5)
I simply love this company. The phone reps are so helpful, the plumbers are prompt, professional, and so easy to work with. 10/10 I will keep going back. I would give 6 stars if I could! -
Review 145 (2024-01-27 - Rating: 5)
Joshua has been awesome, handled my needs in an emergency case and was fast and communicative. Has helped on several other occasions and always on point work. -
Review 146 (2023-04-29 - Rating: 5)
Plumber called ahead to ask if an earlier arrival would be OK. (Very OK!) (He had been to my home previously repairing a serious water leak.) He explained the cause of my current issue and provided the appropriate repair…. Friendly and informative. Worked efficiently and cleaned up. Showed me the part he was replacing and had the problem solved in 20 min. -
Review 147 (2024-12-10 - Rating: 5)
Excellent work! Personnel were thorough and polite. Highly recommend. -
Review 148 (2022-09-10 - Rating: 5)
Prompt, courteous and professional. Also to my surprise the final bill was over $60.00 LESS than round estimate given over the phone! This was in great contrast to company I had been loyal to and using over many years who apparently forgot that I had even called with a problem as they never bothered to call me back with an appointment. In contrast, when I called Ray Lusk, I was immediately given an estimate and scheduled for appointment in one phone call. I had grown accustomed to calling and waiting (sometime for days) for my previous plumbing company to call me back; but after my last couple of experiences of calling them back multiple times and multiple waits in between, I had already decided to try someone else next time I had a need. I gave them 3 days and after no response called Ray Lusk. -
Review 149 (2022-12-17 - Rating: 5)
Received same day service when I called for a clogged pipe. Very professional and courteous and responded quickly. Provided cost estimate before doing work. Once work was finished, they cleaned area before leaving. Would definitely recommend.Update on 12/10/2022. Had a separate problem and again this team offered exemplary service on the same day. This team is fantastic. -
Review 150 (2022-09-16 - Rating: 5)
I have had Ray Lusk Plumbing technicians at my house quite a bit. And so far they have been knowledgeable, friendly, efficient and generally their prices beat out all the other quotes I have received. Honestly, I have kind of stop even getting other quotes because their experienced and able technicians do such a good job and their prices are so good that it feels like a waste of time to get other quotes. I have not been disappointed yet. -
Review 151 (2024-01-10 - Rating: 5)
Sewer Line was plugged, and I needed help. Took longer than it was expected to clear but well worth it. Thank you, Ray Lusk, for sending a great guy out to do the job. -
Review 152 (2022-12-05 - Rating: 5)
My technician was Aaron. He called to tell me he was running late, which I very much appreciated. When he arrived, he was very polite and well-spoken. After he finished cleaning out my sewer line, he raked back the mulch that covered the access and put the rake back in my garage. It was nearly 9:00 at night! I was very impressed with his patience in talking about my problem and very happy with this experience! -
Review 153 (2023-11-27 - Rating: 5)
We added a gas line for small heater. Nice and cozy! Shawn was great! Very professional and trustworthy!! Arrived on time and did excellent work!! -
Review 154 (2023-11-09 - Rating: 5)
This was my second experience with Ray Lusk Plumbing. David was great to work with, and he quickly and professionally replaced my disposal and fixed a drip. Ill certainly call them again!! -
Review 155 (2023-05-15 - Rating: 5)
Sean replaced the sillcock in our back yard. Very pleased with his work, his professionalism, and his punctuality. He had the repair done quickly and everything works perfectly again. Recommend Ray Lusk with no reservations! -
Review 156 (2024-02-03 - Rating: 5)
Came to my rescue within hours. Plumber so nice, resolved issue quickly. Very reasonable pricing. Will call again. -
Review 157 (2024-01-29 - Rating: 5)
Will and Clayton were an “A Team” with the number of tasks at our home. They completed each expertly and efficiently. I’ll add, they were so pleasant and easy on our home. -
Review 158 (2023-12-04 - Rating: 5)
The replaced our tankless hotwater tank and we had hotter water, but not hot water. We called them and they came out the following day, found an issue with a cold water connection leaking water into our hotwater line from our guest bathroom. Changed out the connection and we had hot water. Great Service and product. -
Review 159 (2022-06-04 - Rating: 5)
I discovered I had a bad water valve in my washroom. My new washer had just been delivered. I was in the middle of moving. I called Ray Lusk and they were awesome. I was put in as a work in and Tommy was at my house within an hour of me calling. Tommy was great. Polite and professional. If I were staying in state, they would be my go to plumbers. Thanks Ray Lusk Plumbing. -
Review 160 (2024-12-23 - Rating: 5)
Did a great job was courteous and timely! -
Review 161 (2024-01-08 - Rating: 5)
I have used Ray Lusk Plumbing multiple times and I can always count on their team to be punctual and professional. Thank you for always taking excellent care of our home! -
Review 162 (2024-10-19 - Rating: 5)
Great first time service. Call with a leak under house. They worked hard to get here in less than an hour. 30 minutes later we were fixed !!! Triston was super friendly and so polite. -
Review 163 (2022-08-02 - Rating: 5)
I had a new dishwasher and garbage disposal installed, with the old ones being removed, and I had a bathroom-sink leak repaired. The technician worked quickly but paid good attention to details. He also didn’t mind that I was observing as I was trying to learn. I appreciated that he told me the amount before he started. I though the price was quite fair, and I have peace of mind knowing the work has a year-long warranty.Ray Lusk is now my plumbing company of choice, and I’ve tried quite a few plumbers over the years. -
Review 164 (2023-10-01 - Rating: 5)
Josh did a great job for me and I was impressed with his professionalism and ability to wrap and insulate all the pipes under my house and also working alone. If you have a plumbing problem or in this case, a little amendment to existing problem, call Ray Lusk. -
Review 165 (2023-11-13 - Rating: 5)
Fantastic professionals! Very polite on phone. Cheaper than local handyman, gave detailed explanation of the problem, provided 3 options of solution! Super fast response and job done!Highly recommended! -
Review 166 (2024-01-15 - Rating: 4)
Service technician did a great job. Showed up on time and was professional and courteous. Cost was higher than I expected but was well communicated by the tech up front. -
Review 167 (2022-07-26 - Rating: 4)
I am very impressed with the service. My ONLY issue is that they are the most expensive plumbers in the area. I would use them all the time, but it is SO expensive. For transparency - they lit the water heater pilot light and it was a standard service call for $148.50. It seems like there should be some reasonable adjustment for calls that are 5 minutes. In fairness, they told me before they checked and lit the pilot how much it was going to cost - so even that is good service. I really like their service, but the price is excessive. -
Review 168 (2021-12-06 - Rating: 5)
I cannot say that I used Lusk Plumbing this time because the technician came in to check our plugged up drain and said that he wasnt needed. He did not charge us at all even for the call. I was very impressed by his responsiveness, friendliness, and his honesty. No question, I will call again when our plumbing has a problem. -
Review 169 (2024-12-10 - Rating: 5)
Central Arkansas Water really messed up my bill! They also had a leak and charged me for it. When I called RLP, they made sure to squeeze me in and got straight to work fixing the problem. They conducted a thorough examination, identified a small issue on my end, and discovered that CAW had wrongfully charged me for their leak. In no time, my bill was adjusted, and my minor issue was resolved.RLP gave me so much peace during a stressful situation. I hope I don’t have another plumbing issue, but if I do, I know exactly who I’ll turn to. Thanks so much, RLP! -
Review 170 (2024-02-03 - Rating: 5)
Two guys showed up, and they attacked and conquered! One each working on our two problems. Fast, friendly, and did a great job. Highly recommend! -
Review 171 (2023-12-09 - Rating: 5)
Great service. Tech diagnosed the problem, and resolved the issue. Very polite and professional. Explained in detailed issue and the resolution. Would highly recommend, and will definitely use for any plumbing issues in the future. -
Review 172 (2022-04-15 - Rating: 5)
When they told me they would be here at 8:30am and would call a half hour before I rolled my eyes. Figured they would be like the cable company but at 8am my phone rang and at 8:30am they were here. Shawn was wonderful and helpful and answered all my questions and went above and beyond. He was great and I would recommend Ray Lusk to anyone because of the service he provided. That dude needs a raise. -
Review 173 (2024-12-14 - Rating: 5)
Excellent, prompt service! The technician was so nice and efficient.