Advantage Service Company HVAC

Located in North little rock, Arkansas

Address: 1797 N Cypress St, North Little Rock, AR 72114, United States

Phone: +1 501-663-2255

Rating: 4.7

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-02 - Rating: 5)
We got quotes from 3 companies, consulted experts in the family who live out of town, and did a lot of research before choosing Advantage. We are so glad we did -- the Carrier products are far superior to others on the market (be sure to get educated and do a comparison!), and the service was excellent. The technicians were highly skilled and really know what theyre doing. Matt was great, and so were all the other employees. We highly recommend!

Review 2 (2024-07-31 - Rating: 5)
I did not have an issue or concern about my unit, but I realized I never had my A/C checked prior to the summer (my fault). So, I called to ask a question about their maintenance program, and after my question was answered I was immediately given an appointment for the next day. While I wasn’t given an exact time for arrival, I was told it would be in the morning. The technician called before to make certain I was still agreeable to him showing up. He came, checked my A/C and made sure everything was working. He asked questions about my unit, indoor temperature, etc… and within 40 minutes he was done. I highly recommend Advantage for their courteous and prompt service.

Review 3 (2024-07-25 - Rating: 5)
I’ve been using Advantage Svc. Co. for 25+ years and I’ve been well-pleased with their services. Today was no exception. Service Tech. Seth was timely, courteous, and worked quickly to get the job of replacing some A/C wiring done. I recommend this company for all your HVAC, plumbing, electrical, etc. They are reasonable and dependable.

Review 4 (2024-11-04 - Rating: 5)
A company is only as good as its people. From Mike, co owner, to Jerry, our plumber, they represent Advantage Service Company with Professionalism, expertise, experience. Totally pleased with them fixing and addressing my plumbing issues, and a tip of the hat to all of them.Barry StegerVillages of WellingtonLittle Rock

Review 5 (2024-11-27 - Rating: 5)
I am an employee, so I dont know if this counts. Seth Allen did a heat maintenance for me this morning. Seth called me to let me know he would be here in 30 minutes. He was courteous and mindful of my time, but still took time to check the equipment, the temp differential, and explained that while my blower wasnt extremely dirty, it and the evap could use a cleaning. Thank you, Seth Allen!!

Review 6 (2024-07-23 - Rating: 5)
Mid morning call still got service same day. No crazy trip fee for same day, reasonably priced and got everything serviced and working in short order. Even got some troubleshooting tips to help quickly combat common issues with the setup and easy fixes. Quite literally threw away the business card of the last company that came out and couldnt make the trip same day the service was so good.

Review 7 (2024-09-12 - Rating: 5)
Jerry at Advantage is one of the best service professionals for any trade that I have ever encountered. He has a wealth of experience and genuinely cares about his work and his customers. I highly recommend Jerry for any household plumbing needs.

Review 8 (2024-08-27 - Rating: 5)
After reading my comments concerning several issues I had with my plumbing repair, Jeff at Advantage reached out to me and we were able to reach an equitable resolution. I wish to thank Jeff for his personal and professional attitude when discussing my concerns. I rate Advantage 5 stars. Thanks Jeff.

Review 9 (2024-12-04 - Rating: 5)
Jeff and his guys are awesome. I would absolutely recommend them and will be using them for all our plumbing needs at our RV Park. Great service!

Review 10 (2019-12-17 - Rating: 5)
I have used this company exclusively since we moved into our home for plumbing and HVAC servicing. We have a yearly service contract and have been happy with our experiences for the past 3 years including any issues that popped up.An issue was found during a routine service, the tech (Patrick) did a wonderful job identifying the problem, what was needed and even found that the part was under warranty. GREAT! Problems started with the repair. I have found several issues such as my unit not put together properly, a gas leak due to not tightening an area, missing oil drain caps and screws, and bending of main support frame. I went to contact the HVAC manager to remedy the quality of service received and has not returned my call at this time 12/4/19.Edit 12/10/19: Talked with company manager today who will be sending a senior tech to investigate unit.Edit 12/16/19: Manager called to inform me of senior tech (Patrick) and coworker’s (Randy)arrival time. Gentlemen were personable and heard my concerns. They remedied all issues with excellent customer service.

Review 11 (2024-11-12 - Rating: 5)
Jacob came to service our heat and air equipment. He called ahead, arrived on time, and was thorough in his evaluation! I appreciate his hard work ethics

Review 12 (2024-12-23 - Rating: 5)
I recently chose to have my furnace replaced. The service went well & I am a satisfied customer.

Review 13 (2024-05-29 - Rating: 5)
Garretts service was outstanding, got our HVAC all fixed up and draining properly withing a very reasonable amount of time. Definitely earned our business! Thank you Garrett from Tia and Arturo!

Review 14 (2024-08-09 - Rating: 5)
Upstairs unit quit cooling. Advantage’s repair tech was polite & knowledgeable. He quickly diagnosed the problem, gave me alternate repair choices and then fixed the issue quickly. The bill seemed reasonable.

Review 15 (2024-11-15 - Rating: 5)
Miller was here promptly and was very pleasant to work with. He was efficient and kept me informed on what he was doing and why.I was pleased with the service I received.

Review 16 (2024-11-04 - Rating: 5)
Their techs did a great job getting me up and running during the dog days of summer!Great techs, great staff, ethical team!They have also done plumbing work at my house. Fast and efficient. Great job!

Review 17 (2024-11-02 - Rating: 5)
Brandon was VERY professional and knowledgeable! Had our old unit working again in no time and even ran a check on our other unit, as well! RECOMMENDED!!!!!

Review 18 (2024-12-23 - Rating: 4)
Technician gave an excellent summary of his work. He was prompt, punctual, and thorough. I was sacrificed with his assessment.

Review 19 (2024-08-19 - Rating: 5)
Gerald was fantastic. We had multiple issues and he corrected all of the very short period of time. Very pleasant and we will certainly ask for Gerald in the future if we have any other issues

Review 20 (2024-08-22 - Rating: 5)
Technician did a great job. Explained everything he needed to do and got the job done in less than two hours. If I need anything else done these guys will be the ones to call.

Review 21 (2019-08-03 - Rating: 5)
Share some information with anyone that needs their a/c, later heat, worked on for the house or business! I’ve been using Advantage Service Company for around 10-12 years and maybe longer. I used to deliver to them when I worked for a three letter work company later retired from them. Every time I had packages for them they were always nice to me, then my a/c at my house went out. Called them didn’t say a word about who I was just going to see how I would be treated. To my surprise they were the same friendly and nice and act like they wanted my business. They came out gave me a estimate and I got two or three more and a lot cheaper than the other estimates. Came out installed my new a/c unit outside and signed a agreement pre maintenance for summer and winter. That helped my unit to last longer but eventually things happened. I’ve been at my house for 19 years and the upper unit in my attic decided it had enough. We called got a estimate for a whole new system.They have a finance company just in case you don’t have all the money so we used them and with zero percent interest by the way!This new system is bad to the bone!!! Tells you how much humidity there is in the house and so many ways to program the system and more!!The outside unit is a third of the size of my old one and when it’s on you have no idea that it is on.I’m very pleased with the service, even after the installation, came with a unbelievable warranty!! House is cooler and my bill went down about $50- $75 a month difference!!I hope I helped out, I try my best!!!!

Review 22 (2025-01-01 - Rating: 5)
Highly recommend, came quickly on a holiday, fixed the problem very quickly and charged a reasonable rate.

Review 23 (2024-06-11 - Rating: 5)
Always professional, nice. Every job has been done to better than my satisfaction. I love that I only have to remember one number for electrician, plumber and ac/furnice service. I highly recommend this company.

Review 24 (2024-08-16 - Rating: 5)
Prompt and Professional! They were at my house by 8:30 an and we were cooled down by noon! Garrett was amazing and very polite.

Review 25 (2024-06-20 - Rating: 5)
Seth did a great job performing maintenance on our AC unit. Changed the filter and preventative care. He took his time. Always great service from this company. They are professional from the answered call to the completed service!

Review 26 (2024-10-17 - Rating: 5)
Very professional and knowledgeable when it came to determining what was wrong with my unit. Seth was a very nice young man and represented Advantage Service Company very well. He was very knowledgeable with my type of hearing unit. He took the time to go over basic maintenance and discussed items in detail. I really appreciated his time and expertise. I always recommend Advantage Service Company. Ive been a customer for several years. Call this company for your heating and/or air conditioning issues. They are quick to return a call and for scheduling too. Great people to work with!

Review 27 (2024-10-31 - Rating: 5)
My mother and before me and I have been Advantage customers for a great number of years and I have gotten excellent service. The people we started with have retired years ago.

Review 28 (2024-07-30 - Rating: 5)
Super fast, got here the same day I called! Thorough job and very kind, respectful and helpful! Will definitely use services again in the future.

Review 29 (2024-10-07 - Rating: 5)
Dustin was awesome and the service was great. They responded to a quick inquiry about our HVAC system and service needs. Thanks!

Review 30 (2024-11-07 - Rating: 5)
Seth D. Serviced my heating unit today and completed the triple clean service. He was very professional and provided excellent service!

Review 31 (2024-06-05 - Rating: 5)
Garrett truly stands out as the best in his field. He went above and beyond by taking the time to thoroughly explain what was wrong with the unit and provided valuable insights into other related issues. His dedication to ensuring that I understood the situation was truly exceptional, and I am extremely grateful for his outstanding service.

Review 32 (2024-10-09 - Rating: 5)
Great service! Trini was on time, professional, and personable. I would highly recommend him and Advantage Service.

Review 33 (2024-10-28 - Rating: 5)
Prompt service, skilled technician... leaky plumbing above hot water tank was fixed in a jiffy... was so good to get hot water again!

Review 34 (2024-06-24 - Rating: 5)
The experience I had with Advantage Service today was great the technical was very nice,he explained what he was doing he checked the amount of air pressure coming out the vents and no one has never done that before, he fixed the overflow valve so it would work perfectly.thank you Advantage!!💕

Review 35 (2024-07-02 - Rating: 5)
The yearly tune-up of my AC, performed by Joseph, was efficient, professional, informative, and prompt. he explained everything he was doing, answered all my questions, and improved the performance of my AC system.

Review 36 (2024-11-27 - Rating: 5)
Michael did a great job. I would recommend Advantage and team every time.

Review 37 (2024-09-19 - Rating: 5)
Jim was exceptional really appreciated his insight and expertise. Very personable also highly recommend !!!

Review 38 (2024-06-17 - Rating: 5)
Advantage is very responsive , kept us informed of status and resolved our issue without delay. Charged us for only what they did. Very honest.

Review 39 (2024-08-05 - Rating: 5)
The tech quickly identified the issue resolved it, verified everything was up and running and I am very grateful.

Review 40 (2024-09-27 - Rating: 5)
Matt obviously knows his business and loves what he is doing. He took the time and explained to my son and me what equipment we had currently and what we would need in order to move forward with new equipment. He laid out several options and explained financing options that we didnt even know were available. Advantage Service Company must be top notch if their employees are all like Matt!

Review 41 (2024-07-30 - Rating: 5)
Very quick to request for service. The electrician was professional & restored our electricity.

Review 42 (2022-10-07 - Rating: 5)
Seth was our technician today and did an outstanding job! Seth was courteous and professional and I feel confident in his expertise. We have 3 properties (2 rentals and a primary home) and Advantage Service has been our service company for at least 6 years and weve only had great experiences! I would highly recommend them and Seth!

Review 43 (2024-09-24 - Rating: 5)
Our service technician, Matt, called just ahead of our appointment time to verify that I was home. He arrived at the scheduled time. He was very professional and meticulous while checking our heating system. He clearly described the status of our system and explained that Advantage would follow up with a written report, including photos, documenting the status of our heating system. This service appointment was how, as a customer, someone would want every home service call on any system to go. Matt completed our service as agreed without trying to sell anything. He was thorough but efficient, and represented Advantage very well. We will continue to work with them based on the outstanding job that he did.

Review 44 (2024-08-07 - Rating: 5)
The tech was knowledgeable on time easy to talk to explained everything in detail. Thanks Josef for getting us cool again!!!!

Review 45 (2018-06-24 - Rating: 5)
My parents recently had water pipes replaced in their home. We received two quotes and Advantage came in half the price for the same work. They also finished the job in half the time the other company quoted. We received great customer service from the first call made to after the job was completed. Jeff and the guys with him were great to work with. Everyone was very friendly and went above and beyond my expectations. They even returned to handle a couple of repairable leaks that popped up with no hesitation. Great customer service! I would definitely recommend Advantage to anyone. Thanks guys!

Review 46 (2020-04-16 - Rating: 5)
We have had work done by Advantage several times now & have been extremely satisfied with the jobs they completed for us. I think my favorite thing about this company is they seem to hire great service techs. Every one of them has been friendly, courteous & knowledgeable. I got “Ma’am- ed” to death. The office staff is great too. They have been very prompt in answering my calls & scheduling appointments. They will always be my go-to company!

Review 47 (2024-10-25 - Rating: 5)
Nick was perfect-thorough, friendly and professional. Highly rec’d

Review 48 (2024-07-11 - Rating: 5)
Garrett did excellent work for us with a tricky situation! Would definitely use these guys again.

Review 49 (2024-07-01 - Rating: 5)
We can’t thank our friends enough, they are always one call away. Great customer service and very prompt.

Review 50 (2024-06-30 - Rating: 5)
Excellent same day service, prompt, honest and professional. Thank you, Brandon and Advantage.

Review 51 (2023-11-27 - Rating: 5)
Steven fixed two issues for my family today. He shared some education on how to maintain my pipes for the future. Will continue to call Advantage for any future issues that arise. Thank you.

Review 52 (2024-11-03 - Rating: 5)
Attention to detail! Rob always seeks a perfect installation. I highly recommend giving Advantage a call for any new HVAC installations.

Review 53 (2020-06-02 - Rating: 5)
I had Advantage Service Company install new outdoor electrical outlets, and they did a phenomenal job! They had an electrician out the next business day, were extremely professional, and the outlets themselves turned out great. The installation was high quality, and the outlets themselves look fantastic. Very impressed, and will definitely use them for any work going forward!

Review 54 (2017-01-23 - Rating: 5)
Our heating system went out on a bitterly cold night in December. We live 48 miles from the Advantage Service Company business, but two technicians drove here quickly to make sure our heating was restored. I am extremely grateful and very impressed by their response to our need. They are always courteous and knowledgeable. I highly recommend this company to everyone.

Review 55 (2020-08-06 - Rating: 5)
The company was excellent. Exceeded our expectations. We have an older home that needed a lot of electrical work and also need ceiling fans installed and new appliances. Our electrician was awesome. Hard working, great work quality, very professional! We have recently had our second child and feel so much safer now things have been fixed.

Review 56 (2022-12-14 - Rating: 5)
I am very pleased with Brandon, the plumber that came out to fix the issue I was having with the water supply to my bathtub. He did a wonderful job and I didnt have to spend my lifes savings. What a wonderful person, thank you Brandon. Advantage Services is the best, I highly recommend them.

Review 57 (2020-07-07 - Rating: 5)
After being without air conditioning for 1 day, they came out the very next morning.Travis, our service technician, arrived at the time he stated. He diagnosed our problem in less than 5 minutes and had us back up and cooling down the house within a half an hour. He was extremely knowledgeable, trustworthy, answered my questions and didn’t try to sell me anything! We did discuss a yearly service plan and he gave me details regarding that.My husband and I highly recommend Advantage Service Company!Ricky and Jackie McCormick

Review 58 (2015-11-17 - Rating: 5)
I am very pleased with the electrical work provided by Advantage. I’m the type of customer who watches every step workers take at my house and I ask a million questions as they go about their work. Aaron was very thorough and efficient. He was here when he said he would be and his work was most timely. He also did a good job of cleaning up once the job was done. Please convey my thanks to him. I will be happy to recommend your company to my friends and neighbors.

Review 59 (2024-11-01 - Rating: 5)
The best!! Arrive when they say they will or call to explain why. Always friendly and seem very knowledgeable!

Review 60 (2021-09-05 - Rating: 5)
Service was as quick as possible due to parts availability ( very old unit). Service was great. It took 3 service trips. The first trip was on a Sunday after hours to diagnose part had to be acquired from an electrical supply house which was done on Monday morning then the unit experienced some more parts failures the following day and they came out and repaired those failed the items. Unit is running fine now will be seeking a replacement from the same company. Ive already talked with the representative about such.

Review 61 (2018-06-02 - Rating: 5)
Fast, knowledgeable, reasonably priced and, most importantly, honest.My tenants AC froze on a Friday. I called, we werent able to set up a same-day visit (not due to unavailability on their part), so we set up an overtime visit for Saturday.The tech went that afternoon and recommended we top off 2-3 lbs of a ~6 lb capacity. I asked if it was leaking, he said probably a slow leak. I asked how long/how much it would be to fix the leak. He said that 90% of these cases would be replacing the coils which, for our unit, he recommended replacing the unit. However, he actually recommended we just top off the coolant for now which should get us through the rest of this year and deal with the unit later as needed.I really appreciated him making an honest recommendation instead of trying to sell me a new unit. $281 for an emergency visit and fix ($98 for visit + fix + tax). Not bad. I will use them again in the future.

Review 62 (2020-07-27 - Rating: 5)
Air conditioning went out - not good on these hot days. Thought I would have to wait 3-4 days for service. Guess I got lucky as they came the same day I called. Great service and the AC got fixed quickly. Tech was great - explained what was wrong. Friendly but professional /respectful. Definitely will continue to use them for AC/heating, plumbing and electrical needs. Couldnt be more happy!!!

Review 63 (2020-09-15 - Rating: 5)
I contacted Advantage Service Department when I could not turn off my outside water valve. They sent Jerry from the plumbing department. Jerry was very personable and knowledgeable. He had the problem corrected within minutes! I highly recommend Jerry and the Advantage team, they were amazing!!!

Review 64 (2024-11-06 - Rating: 5)
Service technician Seth showed up as promised checked out heating system was very thorough everything checked out. Highly recommend Advantage service company.

Review 65 (2020-07-17 - Rating: 5)
We’re a first time customer and we are so pleased! We signed up for the Advantage Club to have bi-annual maintenance done for the HVAC units on the home we just purchased. The technician, Doug, was wonderful and professional. We’re new to LR and very happy to find a company with great service. Plus, Doug was very mindful of the COVID pandemic, wore a mask, elbow bumped instead of handshake and checked with us to be sure we felt comfortable. Units are cleaned and working better and we’re 100% satisfied.

Review 66 (2020-05-27 - Rating: 5)
We called Advantage on Memorial Day weekend to get air to our 91 year old mom. They called us back immediately and was on their way to her house within a half hour. While there they were careful to practice social distancing and wear a mask. She had to have a new compressor . We thought the price was excellent especially on a holiday weekend and 30 min out of town.Technician was extremely professional and nice!

Review 67 (2021-07-26 - Rating: 5)
Relocated and reconnected our back flow device for our irrigation system that was backed over by a vehicle. Prompt trip for the quote. Worked us into the schedule the next week. Lawn irrigation system up and running the next week. Backflow device now out of the way in a better location. Price for the job was very reasonable. Good guys on the job. Great work.

Review 68 (2020-12-04 - Rating: 5)
Service technician was on time, he was polite and professional. My outside porch light had been blinking to the point I thought I would come home one evening and have to approach my front door in the dark because it would be out. In my neighborhood, that wasn’t going to be acceptable for me. The technician took the light apart and checked the sensor. A wire and screw had come loose. He fixed it for a very fair price and I am satisfied. I will be using them again.

Review 69 (2017-07-12 - Rating: 5)
Very impressed with Tyler who serviced our units and fixed a lot of issues. Brandon quoted a new unit for us extremely quickly. They were both super pleasant. I also really enjoyed my interactions with the office - Monica was so helpful!

Review 70 (2021-04-04 - Rating: 5)
They always call ahead of time so I can bring my dogs inside if needed. Explained what was going to be done and what to expect. He found two switches that were burning out due to the age of the units and recommended they be replaced before the hot months. He showed me so I could inspect myself and had them replaced on the spot. Very courteous and easy to understand. Renewed my yearly contract with them for at least the 15th straight year!!

Review 71 (2020-08-27 - Rating: 5)
It’s after hours and our upstairs ac stopped cooling. I called and their answering service said they wouldcall right back. They called back and told me how much after hours and I was willing to pay Travis came right out and fixed the broken capacitor and some Freon. He was very very nice and very informative. The most fair pricing and the most knowledgeable person!! Thank you so much again for coming out so late and putting up with me asking questions! I look forward to doing more business with you all and will request Travis whenever I can!

Review 72 (2020-06-13 - Rating: 5)
I needed a new light fixture installed in the kitchen and a new light switch. The gentleman was professional and handled the work in a timely manner. He wore a mask and honored social distancing. He called me over to make sure the fixture was low enough. I have used Advantage for heat and air as well as plumbing. It has always been a job well done. I highly recommend their work.

Review 73 (2021-08-02 - Rating: 5)
Ted was the service person. I think Ted did a good -excellent job in 100 degree temperatures. I don’t know if charges were fair or not because I’ve not had enough HVAC services to compare. However, our units are blowing cold air and the one doesn’t rattle anymore. I expect Advantage to service and maintain our units again next year.

Review 74 (2023-03-01 - Rating: 5)
Advantage did a great job cleaning my ductwork/vents. On my project it was Ron, Matt, Dustin, Jonathan and Brandon. They all did a fantastic job. I Highly recommend for any HVAC needs.

Review 75 (2020-07-30 - Rating: 5)
The technician was very courteous and performed his work in a skillful manner, and at times explained to me just what he was doing. He impressed me with all the testing that he skillfully performed. I sincerely recommend Advantage Service Co. if youre looking for good service.

Review 76 (2015-08-25 - Rating: 5)
I keep coming back so I cant be disappointed. I had 4 service calls in 2015 so far and 4 last year - those were for plumbing and AC work but I have also used them for heating and appliance repair. I started using them 1999 I think.Service is usually same-day and they stand by it. If I have an issue or question, it gets covered or revisited.Everyone that has been out was friendly and I was comfortable with them.

Review 77 (2021-03-23 - Rating: 5)
Serviceman called to give 30 minute notice and tell me what time he would arrive. He arrived on time and found the problem. He repaired a leaking cracked pipe to HVAC caused by cold weather. Also explained what had happened to cause leak and told me about pipe wrapping services available with Advantage before the next winter season. Excellent service. I will definitely use Advantage HVAC services again. Amount charged was very reasonable and lower than expected. Overall A+ experience.

Review 78 (2021-02-20 - Rating: 5)
I have used Advantage Service Company for the past 18 years to take care of my HVAC ,Electrical and Plumbing and have never had a bad experience. Yesterday One of my water lines froze and busted and as always they responded quickly and efficiently with the same professionalism ,courtesy and competence as always. Jason repaired the pipe and had my water back on in record time. He had to park at the bottom of a steep hill and walk to my house carry his tools in the snow and ice. I truly appreciate that kind of effort. Thanks Advantage for saving the day.

Review 79 (2020-12-04 - Rating: 5)
Ryan came out on time extremely professional and very knowledgeable about my issue and the fact that I needed to have a service contract on my units. (Which I bought) He then spent an extended period of time trying to get unit to recreate the same heating problem for him to diagnose issue. Unfortunately, the unit did not demonstrate the problem again but I have no doubt that he will be able to fix when the problem does come back. Ryan was very informative on all the other services that advantage provides which made me realize I wish had called three weeks ago with an electrical issue I was having. But I’ll know next time who to call. Can’t speak highly enough of Ryan and advantage but will certainly call them back, as well as recommend to anyone I come across needing a repair. Thanks again

Review 80 (2018-01-02 - Rating: 5)
Advantage installed two smart thermostats at our home. Advantage provided same day installation! Denise, who took my initial call was friendly and efficient. Jordan, our service technician, was great! Jordan was timely, professional, and friendly. I’d highly recommend Advantage.

Review 81 (2017-10-17 - Rating: 5)
Gotta say these guys came out to replace my a.c. and knocked it out without any issues. Came out at my confidence for the quote and came for the install within days of setting it up. Made sure 2nd to leave any mess behind as well. Very satisfied with the work and I usually always have a complaint about others working on our home. Great job and will definitely use their services in the future.

Review 82 (2020-08-31 - Rating: 5)
The use of the window unit helped us last night. The guys showed up at 8:00 and were done in 4 hours. The house is quickly cooling. I cannot thank you (Angela), Matt, your employees at Advantage enough for your help, kindness, trips, and professionalism. Makes it a pleasure doing business with a company we know we can depend on and will go to any level to satisfy the customer.

Review 83 (2017-11-16 - Rating: 5)
Advantage spent 2 days reworking my home electrical and installing lights. Their technician was awesome, took on several add ons without a gripe and worked hard to meet our deadlines. We are very satisfied with the work and price.

Review 84 (2020-04-15 - Rating: 5)
We just bought our first home when we moved to Little Rock and needed repairs for things the previous owners didnt take care of. Even with the issues due to the pandemic, their staff were excellent and I felt like they are worth the money for the peace of mind. They fixed problems that were not up to code and let us know about additional problems they found. Highly recommend them.

Review 85 (2020-12-15 - Rating: 5)
What a great team of people! I worked with Ron and Matt specifically. Both were professional, helpful, and they wore a mask around me and my 9 month old . I felt like we got a great price for what they did. Thanks for all the hard work, you guys!

Review 86 (2017-05-17 - Rating: 5)
Jordan serviced our downstairs AC unit. He was very knowledgeable of the parts, service, and work he did. He was extremely courteous and personable. I will most definitely recommend Advantage Service Company to others. Probably the best service all I have ever had!

Review 87 (2018-01-03 - Rating: 4)
Amending an earlier comment: Id had a bad experience yesterday - long story but involved a dropped message and much ensuing frustration. (Turned out to be serious phone/answering service problems on their end.) This morning, I received a call from Advantage. I talked with Amber, who couldnt have been more apologetic and warm. I felt like the company regarded me as a real person. I still cant rate the service, since I havent actually used the company, but I am MUCH more inclined to give Advantage a try.

Review 88 (2021-10-24 - Rating: 5)
Always the best couldnt ask for a better company to deal with. If you have an emergency there there quickly. Even on the weekends day or night. I highly recommend this company Ive used it for years theyve never failed me Ive never had to call him back for work they have done. Theyre priced fairly and their staff is very professional always a pleasure

Review 89 (2019-05-06 - Rating: 5)
The staff at Advantage Service Company is OUTSTANDING!! Folks like Tommy, Brad, Trini and others at Advantage have decades of experience and it really makes a difference. Im using Advantage for my house remodel so its super convenient that I can cover all my electrical, plumbing and heating & air with one company. Looking forward to seeing my finished product with the help of Advantage Service Company!

Review 90 (2015-07-01 - Rating: 5)
I used Advantage Service Company for a new AC unit a couple of years ago and was very satisfied. I currently use them for the annual check on my AC unit and my furnace. Theyve been punctual and professional and theyve patiently answered all my questions. Id highly recommend them.

Review 91 (2018-10-31 - Rating: 5)
Advantage Service Company certainly came to our rescue!! Our hot water heater failed and Advantage had a new one installed the same day! They helped turn what could have been a bad experience into something positive! I highly recommend them!

Review 92 (2024-08-09 - Rating: 5)
Everyone I spoke with from the initial call to the plumber exceeded my expectations. The company deployed a professional quickly, and solved the issue, including a great phone conversation. I highly recommend this company.

Review 93 (2024-10-16 - Rating: 5)
Matt was very thorough, professional and went above and beyond to provide world class service!

Review 94 (2024-07-18 - Rating: 5)
Excellent service and nice technicians. Explained everything they did.

Review 95 (2020-04-17 - Rating: 5)
Called in with thermostat not working they had a tech out the same day. Randy was great he wore mask gloves and foot covers. Got problem fixed quickly. We definitely use them again. Thanks advantage

Review 96 (2018-09-15 - Rating: 5)
Woke up this morning to my ceiling dripping water. Figured it was my upstairs toilet. I called Advantage Service company and they had Thomas out in an hour and on a Saturday at that! Not only did he get me fixed up, I definitely had a toilet leak, he was extremely professional and personable. I would not and will not hesitate to use them again.

Review 97 (2015-08-11 - Rating: 5)
Ive called Advantage on two different blazing summer days when my AC went out, and both times they sent a technician within three or four hours who repaired the problem on the spot, once at 8:30 PM. Of course, not every problem can be corrected that quickly, but the point is that I didnt have to wait for service and it was done properly each time. I learned about Advantage at my job with a company that owned a combination warehouse and suite of offices. The HVAC system in the office section was a mess with poorly designed and installed duct work. We had been using a larger, better-known local company but were unhappy with the way they billed us for work that was often ineffective. We tried Advantage, and they did a better job for what we felt was a fairer price. I have a lot of experience with Advantage and would strongly recommend them.

Review 98 (2021-09-05 - Rating: 5)
The repair was to electrical connections outside the home which were destroyed by a falling tree. Excellent service with an experienced, conscientious technician who communicated all information regarding the repair process. The technician even followed up next day to ensure all repairs would pass city inspection, which they did!

Review 99 (2024-09-30 - Rating: 5)
Very fast response. Very reliable and budget friendly services.

Review 100 (2020-06-01 - Rating: 5)
Did a fantastic job installing new outdoor outlets. Very professional, came out next business day after my phone call, and did a really good job! Will definitely be using them again in the future!

Review 101 (2021-09-13 - Rating: 5)
The plumbing department for Advantage has completed excellent work on several projects. Master Plumber Jason Barber is not only a subject matter expert in his field, but also provides great customer service throughout the process. - Paul Strick

Review 102 (2024-09-19 - Rating: 5)
Matt was great-extensive knowledge and experience-friendly

Review 103 (2022-01-27 - Rating: 5)
Isaac and his partner were right on time, explained everything they would be doing with the install of a gas line to our chimney line. Was told it would be an all day job, but they were done by 2. We appreciate the job well done!

Review 104 (2021-02-16 - Rating: 5)
Heat went out during the snow storm and they not only got us up and running in a reasonable time frame but also provided space heaters to help us in the process free of charge. Rick, our Technican, was awesome. You won’t go wrong with this company!

Review 105 (2016-06-16 - Rating: 5)
Our air conditioning went out during a heat advisory. They came out and diagnosed and fixed the problem in about an hour. I was very pleased and the price was very reasonable. I will use them again and recommend them to my friends.

Review 106 (2020-06-08 - Rating: 4)
I was very impressed with Jordan and Tommy, who came out and gave us the run down on everything including costs. They were on time and not pushy, and very curious. However, things were not as I had been told by Tommy about the pad that was suppose to have come and been put down didnt happen, but rather dirt was laid down and I had to pour concrete around the generator. One of the guy who came to help put in the generator put two nice tire ruts in my yard. Could have picked up after themselves a little bit better. Waiting for the last person to come and start the Generac generator and show me what needs to be done.

Review 107 (2024-08-16 - Rating: 5)
Thank you for coming so quickly and addressing our issues.

Review 108 (2021-02-23 - Rating: 5)
Outside Pipe burst from cold temperatures. Serviceman came on a Saturday evening and replaced pipe and faucet. Very knowledgeable. Checked faucets inside house also to make sure water was running properly..very good and timely service. Sooner than expected.

Review 109 (2019-12-22 - Rating: 5)
The tech arrived at my residents promptly ,i explained my problem concerning my broke pipe beneath my sink and my clog he quickly began working to fix the problem and never stopped until he was finished. the work was excellent .i would recommend to anyone with a plumbing problem the you advantage. harold.goodrum

Review 110 (2015-07-28 - Rating: 4)
Very positive experience. We have had these guys fix our refrigeration units and AC. They have been very professional. We would recommend Adavantage Service to anyone who needs this type service.RickyCypress Creek Golf Course

Review 111 (2024-10-23 - Rating: 5)
Matt did a very good job!Diagnosed my problem and corrected it vey well.

Review 112 (2020-06-01 - Rating: 5)
Our air conditioning broke on a Saturday which was also a holiday weekend. The company that our home warranty would dispatch would not be out until Tuesday. Advantage Service arrived within 2 hours of being called and had the issue fixed with 15 minutes.

Review 113 (2024-06-20 - Rating: 5)
Advantage has been our HVAC company for over 10 years. Annual preventive maintenance and numerous other repairs have been done flawlessly. They also do plumbing repairs, hot water heaters, give em a call !! Just a couple shout-outs. Patrick, fantastic fellow, retired. Shawn, another star performer, promoted. 2 years running now, we have had the pleasure to work with Gerrett. Conscientious AND knowledgeable. 2 great qualities in ANY service & repair technician.

Review 114 (2024-11-21 - Rating: 5)
The technician was very personable, as well as helpful.

Review 115 (2017-10-19 - Rating: 5)
We had a wonderful experience with Advantage Service Company. Jeff and Remington were very friendly, professional, and did excellent work for us. I would highly recommend Advantage Service Company.

Review 116 (2021-08-31 - Rating: 5)
They did great installing my RPZ! They were recommended by my father and now i see why, wont use anyone else. Thanks Jason Barber!

Review 117 (2019-07-13 - Rating: 5)
Joe was very friendly, knowledgeable, and easy to work with! Got to us quick in an emergency situation (arent they almost all) and got our AC fixed in no time! Great company, great people!!

Review 118 (2020-03-13 - Rating: 5)
Excellent service performed quickly and professionally. Technicians are extremely knowledgeable and willing to explain and answer all questions. We’ve used Advantage for heat/air, plumbing and now electrical service. We rate them excellent.

Review 119 (2024-09-18 - Rating: 5)
Great service, use them for everything

Review 120 (2024-05-31 - Rating: 5)
I love this company!! The tech (Brian)was very thorough and informative.

Review 121 (2018-12-13 - Rating: 5)
They came within an hour of my phone call (in the poring rain)! The technician was nice, knowledgeable, and fast. Such a great service experience. Thank you Advantage!

Review 122 (2021-04-03 - Rating: 5)
Exceptional customer service and attention to details. The salesmen were knowledgeable and, after shopping around, found the deal to be economical and fair. Installation went off without a hitch and they did what they said they would do. Would highly recommend their products and services.

Review 123 (2020-12-04 - Rating: 5)
Very friendly staff who scheduled. The repairman was very nice and professional. He did a great job. I’ve used this business before and will continue using them as well as refer to friends!

Review 124 (2024-08-01 - Rating: 5)
Excellent response time and repair. Thank you to Brandon!!

Review 125 (2024-07-08 - Rating: 5)
I am writing to express my sincere appreciation for the excellent service provided by your technician, Nick, during his recent visit to my house. I am particularly grateful for Nicks attention to detail and his commitment to ensuring that the job was done right.I would definitely Recommend your Company to others

Review 126 (2020-08-14 - Rating: 4)
Had a brand new AC unit installed Wednesday & I’m so thankful for cool air! Other than grease hand prints left on my wall & some hiccups with the installation to where they had to come back out due to it not being correct the first time, they were great.

Review 127 (2024-08-19 - Rating: 5)
Advantage Service Co, services our A/C, heater and Whole House Generator and. we have always been pleased with their promptness and services.

Review 128 (2024-11-01 - Rating: 5)
They do a great job and very professional!!

Review 129 (2020-04-30 - Rating: 4)
Good company. No issues. I have used them for the following:1. Heating Install New Unit2. Repair Duct Line to one room3. Repair Heating - Manufacturer Design issue4. Annual Service - Maintenance

Review 130 (2021-03-03 - Rating: 5)
Travis May was great. He kept every promise. He showed up when he said he would and professionally addressed our issue with the church baptistery. He diagnosed our problem and fixed it. Thanks Travis

Review 131 (2021-07-30 - Rating: 5)
Chuck promptly diagnosed the problem and went to Little Rock to get a new blower motor. He returned quickly and fixed it and got our system back up and running. Hes a good man.

Review 132 (2020-04-25 - Rating: 5)
Right on time. Pointed out potential problem to me with photo and visual inspection. Very mindful of not tracking dirt into the house. Have used Advantage for over fifteen years with any problems. Recommend them highly.

Review 133 (2020-04-20 - Rating: 5)
I have been with Advantage for a few years and everyone that hascome to my house has been professional, friendly and they do very goodwork. I would definitely recommend them. A. Farr Little Rock

Review 134 (2019-12-11 - Rating: 5)
I had issues with my ac not getting cold enough back in the summer and I called Steve at Advantage and he sent a nice guy out and fixed our ac in no time and was very reasonable..I will definitely use them again!!

Review 135 (2024-08-06 - Rating: 5)
Technician was knowledgable on my system and handled the work in a timely manner.

Review 136 (2018-11-16 - Rating: 5)
When I spoke to Jordan about needing an electrical quote ASAP, she got right on it and had Charlie come out to the house. Charlie was VERY nice and professional and took the time to give me recommendations and explain everything.

Review 137 (2020-08-15 - Rating: 5)
Technician arrived on time (gave advance notice), observed Covid-19 precautions, was familiar with emergency power generator, did not have to ask questions about it, used what I considered an appropriate amount of time to service, and processed out conveniently. He represented you well.

Review 138 (2020-09-04 - Rating: 5)
Had Advantage Service Company fix a plumbing issue. On time and issue was fixed fast at a reasonable cost. Will use this service again. 9/2020

Review 139 (2021-12-03 - Rating: 5)
Came the same day. Excellent work and very reasonable rate. The technician was friendly and professional. Will definitely call again.

Review 140 (2018-08-06 - Rating: 5)
I have used Advantage for HVAC, plumbing and electrical. The service is consistent across the entire company. From the office staff to the techs that show up, everyone is courteous, knowledgeable and efficient.

Review 141 (2019-08-13 - Rating: 5)
Fast & Friendly Service!Advantage has friendly technicians and fantastic communication to let you know when to expect them. I will definitely do business with them again!

Review 142 (2018-01-02 - Rating: 5)
Had to call them on a weekend after we took a power surge due to a storm last summer. I really appreciate the prompt and professional service I received. I would totally recommend them to everyone!

Review 143 (2024-06-17 - Rating: 5)
A broken a/c was not the Fathers Day gift I wanted to receive--but I was happy to receive outstanding service from Advantage Service Company to fix it! They were prompt and knowledgeable...heck the inside temp dropped 4 degrees before the tech even left my house!!!! Great work and thank you Advantage Service Company!

Review 144 (2018-06-26 - Rating: 5)
My parents needed help at their home so I called and spoke with a rep named Laura and she was amazing. Im not that knowledgable with these things but she really took her time helping answer any questions I had through the whole process. Amazing service!!!

Review 145 (2020-04-15 - Rating: 5)
This company is easy to work with. If you have a contract then the only thing you pay is parts if you do need. They ha e already been out to ck my AC and I’m ready to go when I turn it on!

Review 146 (2022-01-17 - Rating: 5)
Ive had three Hvac services come out and they couldnt find the problem. But these guys know what was going on and what to do. He was a very friendly person with respect. Everything is back working perfect. Thanks alot guys.

Review 147 (2024-11-28 - Rating: 5)
He did a great job

Review 148 (2020-05-05 - Rating: 5)
We got a brand new system last year and could not be happier! Every tech person, office staff, or manager you deal with is professional and friendly. We trust them completely!

Review 149 (2020-08-04 - Rating: 5)
Have used Advantage for years, both for service and maintenance contracts. Very happy with their work and seem to be reasonably priced - Gary Miller, ProSmart Print & Promo

Review 150 (2024-06-26 - Rating: 5)
Advantage has always done very professional work.

Review 151 (2024-06-19 - Rating: 5)
All went well nice young man hope to see you again

Review 152 (2022-10-04 - Rating: 5)
2years later. Still very satisfied with their service. On time. Professional. Fair price for the twice yearly check ups

Review 153 (2021-07-05 - Rating: 5)
We use Advantage for our HVAC, generator and other issues, this time a leak. As always, the service person was prompt, polite and professional.

Review 154 (2021-01-29 - Rating: 5)
Awesome service , had some electrical work done and the tech was able to work through old house wiring etc... quick and easy , came back to fix something that was looked over with out additional charge !

Review 155 (2024-09-13 - Rating: 5)
Quick service when you need it most!

Review 156 (2024-05-31 - Rating: 5)
Prompt response to and HVAC repair with complete resolution in a professional manner.

Review 157 (2020-07-11 - Rating: 5)
Have always responded Promptly when we needed help wether a plumbing , electrical or HVAC issue. We even have replaced our central heat and air through them and have been very happy.

Review 158 (2020-12-17 - Rating: 5)
Called and talk to Tabatha about air conditioning not cooling. She got a tech out that am. He found a leak fixed that, added Freon and it was cooling before he left. I have used this company for electric, plumbing and AC for several years and I would highly recommend them.

Review 159 (2024-07-21 - Rating: 5)
Timely, and informed me of our air condition problem.

Review 160 (2020-07-16 - Rating: 5)
The service technician I was very knowledgeable about the system and explained what he was testing and why. Will be using Advantage Service for all my HVAC needs.

Review 161 (2024-08-12 - Rating: 5)
Very helpful quick service.

Review 162 (2024-06-06 - Rating: 5)
Jim was friendly and treated me with respect. His vast experience made his job look easy. Jim was informative and educational. Thanks Advantage and Jim.

Review 163 (2020-05-05 - Rating: 5)
I use Advantage for everything, heat and air, plumbingIf I have something wrong I call them. They are here right away.. Everyone is always friendly and helpful.

Review 164 (2024-06-14 - Rating: 5)
Arrived on time. Completed A/C Spring servicing inside and outside in approx one hour. Cleaned up work areas before he left. Very courteous and knowledgable about my system

Review 165 (2020-07-07 - Rating: 5)
Advantage Service is both professional and customer friendly.We have used them a number of times and always satisfied.

Review 166 (2019-04-29 - Rating: 5)
Advantage does a fantastic job - quick response time, knowledgeable staff/technicians and affordable prices. Couldnt ask for more in a service company!

Review 167 (2024-10-23 - Rating: 5)
Very thorough,friendly

Review 168 (2018-01-10 - Rating: 5)
The level of customer service I have received in the past from Advantage is much appreciated. What a great group of professionals.

Review 169 (2019-10-28 - Rating: 5)
The best clean kind and courtious and will not do a half---job very much insightful and helpful people friendly all the way an quick an prompt service they even let you know what time theyll be be there! Highly recommend them!!!

Review 170 (2020-04-13 - Rating: 5)
We needed new pipes under our kitchen sink. The person who came to fix it was fast, courteous, very knowledgeable.Very good experience!!!!!😀👍

Review 171 (2021-11-02 - Rating: 5)
Very professional work. Great communication. The work done was better than expected. Would definitely use Advantage again.

Review 172 (2024-11-09 - Rating: 5)
Tech was prompt and polite.

Review 173 (2020-10-08 - Rating: 5)
Couldnt ask for better service. Tech was on time, worked fast, was very professional and even followed all Covid -19 guidelines. Excellent!