Roto-Rooter Plumbing & Water Cleanup
Located in North little rock, Arkansas
Address: 9022 Landers Rd ste g, North Little Rock, AR 72117, United States
Phone: +1 501-771-1741
Rating: 4.8
Services
- On-site services
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water jet cutting service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-08 - Rating: 5)
I had a fantastic experience with Roto-Rooters Plumbing on 11/07/2024 and 11/08/2024. The service was exceptional from start to finish. On the first day, one plumber arrived promptly and was incredibly professional. Even when we accidentally got locked out, he patiently waited until we could let him back in. He provided a clear breakdown of the cost and offered us options to either use their product or purchase our own, which we appreciated.The next day, two plumbers returned with a new commode, and they handled everything smoothly—from installation to removing and disposing of the old one. Both plumbers were friendly, personable, and made sure everything was perfect before they left. Not only did they do an excellent job, but they also saved us money by informing us that we could submit the bill to the water company for a potential refund on our recent $600.00 water bill. Their level of customer care and professionalism was outstanding. We were so impressed that we plan to have them back soon to place fixtures. I highly recommend Rooter Rooters Plumbing to anyone in need of reliable, courteous, and efficient service! -
Review 2 (2025-01-07 - Rating: 5)
I had a main line clog that needed to be dealt with this week. Tyler from Roto Rooter was phenomenal to say the least! He greeted me with a smile and a good hand shake. He was extremely professional and knowledgable about his job, and didnt stop until we found out the root problem which was actually a break in the line. Tyler is an invaluable asset to your company, and I hope that If I ever do need you guys again, its Tyler that comes out! 5 out of 5 stars for a job extremely well done! -
Review 3 (2025-01-03 - Rating: 5)
Garret was very helpful and took care of us, what we thought was going to be a small job turned into an even bigger one. But he took care of us with no problems or complaints. If you are looking for a great plumber who will take care of you Garret is the way to go! -
Review 4 (2024-12-27 - Rating: 5)
Work at a hospital in Conway and have been having trouble with a toilet. Garett showed up and got right to work. I had to follow him around due to badge access. The whole time he worked he was was able to carry a conversation and still do his job. He answered all questions and addressed all concerns. Great guy great company -
Review 5 (2024-10-31 - Rating: 5)
The plumber (Tyler) who fixed my problem was amazing! He was very knowledgeable and professional. The price for his services was fair and I will absolutely work with Roto-Rooter and this young man again in the future. Ive worked with other plumbers in the past, and none were as kind and respectful as this young man. Hands down; best customer service ever. -
Review 6 (2024-12-30 - Rating: 5)
Zach from roro rooter came out to fix replace my water heater , previously I had a different company come out and mess it up worse after a pilot light went out on Christmas day, and had concern of a gas leak, I called just about every company in the area and no one would come check for the leak (the previous company superior plumbing wouldnt even call me back) roto rooter responded had someone come check and told me the next steps to replace the heater. The next business day Zach came out, was very professional, knowledgeable and worked diligently installing my heater, Im not one usually to go with the big company but if your in the conway area please trust and use roto rooter! -
Review 7 (2025-01-02 - Rating: 5)
Chris worked very diligently to meet our needs, well past normal business hours. He was courteous and explained the process and clearly explained the issues and costs for the work before the work began. -
Review 8 (2025-01-02 - Rating: 5)
Zach was prompt, thorough, and friendly. I cant recommend them enough. If I have another issue, Ill be contacting Zach at Roto-Rooter for sure! -
Review 9 (2024-11-13 - Rating: 5)
Eric with Roto-Rooter was extremely efficient and helpful. He explained the issue and options to address it very well so that i could make an informed decision on how to proceed. He did a great job in a minimal amount of time! -
Review 10 (2024-12-25 - Rating: 5)
Tyler was both professional and respectful. I appreciate him for taking the time to inform me of preventative maintenance practices in addition to answering all of my questions. It was definitely a positive experience. -
Review 11 (2024-11-27 - Rating: 5)
My wife and I had Gary from Roto-Rooter and let me tell you, he was absolutely amazing! His service was awesome, very nice and very professional. He did exactly what was asked! Anytime I use Roto-Rooter I will always ask for Gary! -
Review 12 (2024-10-12 - Rating: 5)
Garrett was the absolute best during this stressful situation. He completed a sewer line spot repair for us and was courteous, efficient and kept us informed the entire time. Great service all the way around and we greatly appreciate it! -
Review 13 (2024-10-29 - Rating: 5)
Bailey the technician was extremely knowledgeable and patient. He explained everything and made me feel comfortable as the work progressed. I would recommend to anyone needing this seevice. -
Review 14 (2024-10-25 - Rating: 5)
Hank was professional, unclogged my tub quickly! He cleaned up. This is what you expect, but i’ve used other companies and they left a mess. Others spend a lot of time trying to figure it out (the process). Thanks for sending a qualified professional. Millie J -
Review 15 (2024-11-20 - Rating: 5)
Gary came out to unstoppable my sewer. He was very professional and efficient. He also ran a camera to show me the spots that roots had damaged my pipes and gave me several options for repair. Would definitely use Roto Rooter again. Thank you Gary! -
Review 16 (2024-10-13 - Rating: 5)
Garrett was phenomenal! He came out on a Sunday when we were having issues with our plumbing and was able to get the problem fixed in no time! He was super kind and told us exactly what the problem was and how to prevent it in the future. 11/10 service from Garrett! -
Review 17 (2024-08-06 - Rating: 4)
Called to request toilet replacement services due to a continuous leaking bolt and washers on the toilet tank. I purchased the toilet and and wax ring the day prior. The techs arrived quick and were so courteous, nice and did a great job installing my replacement. The quoted price of $385 flat rate labor is my reason of the 4 star review. The labor price was extremely expensive since it only took the techs an hour to remove and install. I want my review to inform others since the cost of everything is so expensive and many customers may not be in the position to pay such a price. They provide me a 6 months warranty for the price of their install. -
Review 18 (2024-12-18 - Rating: 5)
Awesome company! Very professional! They were on time did a wonderful job ! They even cleaned up it didn’t even look like they did any work they cleaned up so well!! I will recommend you all to everyone I know!! Thanks again!! -
Review 19 (2024-08-21 - Rating: 5)
I had a water leak and as feared, the problem was my 65 year old galvanized pipes. They came in and replaced the entire water line from the meter to the fixtures. In addition they fixed a leak that I discovered under the kitchen sink, and replaced part of the drain pipe from the kitchen sink. Even with the extra work they came in just a little over the estimate that they gave before the extra work was found. They were friendly and professional, explained everything to me and made me comfortable with the whole process. I highly recommend these guys. -
Review 20 (2024-11-08 - Rating: 5)
Eric was awesome! We had a clogged toilet he was very professional and used his time efficiently. We will definitely be using Roto-Rooter in the future! -
Review 21 (2024-11-21 - Rating: 5)
Very professional. Located the leak and repaired quickly. Extremely pleased with the service. Would definitely recommend Eric Ancel to anyone needing plumbing repairs! -
Review 22 (2024-11-22 - Rating: 4)
I gave used them in the past and came back even though they are more expensive because of the 5 month guarantee but was told that I only qualified for a 30 day guarantee. Since we couldn’t find the clean out it was very expensive. Over $500. -
Review 23 (2024-07-20 - Rating: 5)
Prompt service, kept me informed on when they would arrive and very professional. Plumber Zack was awesome, good communicator and knowledgeable. He went out of his way to resolve my issue, he made feel at ease durning the process. I have always use this company and an employee like Zack made my experience great!….Thank you Zack! -
Review 24 (2024-07-10 - Rating: 5)
Zack came out and addressed my concerns of my hot water heater being in the brink of catastrophe and advised me on my options in a way that made me feel like I was in the hands of an expert. He was extremely knowledgeable and professional through the whole fix. He works hard, does a stand up job, and got the job done in a timely manner with quick cleanup from the leaky water heater. Through the whole process he made sure I knew exactly what it was that he was doing and that I was okay with it. If you have some plumbing work needing done, a hot water heater replaced, or just clogged drains, call these guys. They get to you quick, get the job done great, and don’t rob you of your hard earned $. -
Review 25 (2024-12-10 - Rating: 5)
Tyler was an AMAZING plumber, found so many unknown issues and was able to explain them in an effective and efficient matter. Definitely not scared of hard work! 👍 -
Review 26 (2024-11-27 - Rating: 5)
Fantastic job, we appreciated his fast service coming to our home as well as explaining what needed to be done and doing the job efficiently!Thanks again -
Review 27 (2024-12-10 - Rating: 5)
Tyler came out and did an amazing job helping us in a timely manner as well as told us previously unknown issues and offered amazing advice on what to do even after getting a flat on the way to us -
Review 28 (2024-07-16 - Rating: 5)
The service we received was above and beyond. I would highly recommend Roto-Rooter. Our service technician was professional and courteous. He gave us a roadmap of what he planned to inspect. He even looked at a few other fixtures and recommended the best options to consider going forward. I won’t have anyone else service our plumbing needs. We were truly thankful for every aspect of Roto Rooter’s service. -
Review 29 (2024-07-14 - Rating: 5)
Zack was awesome! We had a utility truck run over our water meter and he came out asap and got to work! He was quick to fix our busted meter, get our water back on and installed some updated equipment that we needed! Thank you!!! -
Review 30 (2024-10-22 - Rating: 5)
Gary was a Godsend in a bad situation! Gary is very professional and a Perfectionist!!! Please give him our thanks for doing a fantastic job!!!! We will Definitely call you again!!! -
Review 31 (2024-11-26 - Rating: 5)
Great first experience. Arrived in reasonable time. Garrett was extremely professional, knowledgeable and listed well. Great first tike experience. -
Review 32 (2024-08-06 - Rating: 5)
This is a fantastic company, Roto-Rooter Plumbing & Water Cleanup and Ben were extremely helpful. They fixed my plumbing problems and answered all my questions. They have great customer service and the plumber was so nice. Thank you! -
Review 33 (2024-08-10 - Rating: 5)
Zack was incredibly helpful and thorough in correcting our problem with our plumbing. He was professional and friendly. Excellent service and everything works great now! -
Review 34 (2024-11-06 - Rating: 5)
My home flooded due to a clogged drain. Garret came out & discovered tree roots were the cause of the problem. He got us fixed up that day & just came back out today to fix the tree root problem. He was very kind, patient, & let me know what was happening every step of the process! -
Review 35 (2024-08-18 - Rating: 5)
Absolutely amazing service! Very honest and straight to the point. Also cheaper than some other big name places. I will definitely be using this company for future plumbing needs. -
Review 36 (2024-12-12 - Rating: 5)
Tyler was efficient and explained everything he needed to do. Polite and caring. I recommend him highly! -
Review 37 (2024-11-06 - Rating: 5)
Bailey was fast, efficient and stayed in communication with me as he went along. Highly recommend Bailey for your plumbing needs. -
Review 38 (2024-06-03 - Rating: 5)
We had a great experience with Roto-Rooter while moving into our new house. Gary was prompt, honest, and performed quality work quickly! We will definitely use their services again. -
Review 39 (2024-11-07 - Rating: 5)
The plumber that came to my home was very professional, and very efficient kept me apprised of everything as the steps came along, and there were no surprises. -
Review 40 (2024-11-19 - Rating: 5)
Had Gary come out today , did a wonderful job , very professional, got the problem solved in a timely manner , very respectful, 100% recommend this company -
Review 41 (2024-09-13 - Rating: 5)
Great experience. They had a tech at our house within the hour. The tech explained our options very clearly. They did a great job from start to finish. -
Review 42 (2024-12-19 - Rating: 5)
Technician was there on time, very perfessional and personable, answered all my questions very politely and was very efficient. Would recommend your company. -
Review 43 (2024-06-25 - Rating: 5)
On Monday night around 7:30pm, 24 June 2024, my husband and & I encountered something we never experienced…sewage overflowing inside our shower area😳😝. After an hour of trying to figure out what was clogging the pipes, I went on Google to find a 24/7 plumbing service and came across Roto Rooter. I called around 9:30pm & they arrived around 1030 to run a rod through the pipes to remove whatever that was clogging the pipes. Wow! They were quick & professional even in the wee hour of the night. In emergency situation, I highly recommend Roto Rooter. Much Blessings to them🙏🏾 -
Review 44 (2024-10-13 - Rating: 5)
The pipe burst in my garage and the plumbers who came were extremely knowledgeable and friendly. Walked me through all the technical issues they would solves and had my hot water back running in 4 hrs. -
Review 45 (2024-04-25 - Rating: 5)
I made an online appointment and was soon notified that a technician could visit on the same day. Eric arrived, displaying courtesy, and detailed the possible issues and the steps needed to fix them. He corrected the issue and informed me of their warranty policy.He seemed like he truly cares for his customers and showed great customer service throughout! -
Review 46 (2024-10-17 - Rating: 5)
Bailey did an awesome job! He took the time to talk me through everything and fixed the issues we were having with our showers. -
Review 47 (2024-10-05 - Rating: 5)
The plumber made sure that we understood the problem and the options for resolving the problem. The plumber resolved the issues with care. I will recommend Roto-Rooter Plumbing to our friends. -
Review 48 (2024-11-11 - Rating: 5)
Man came in and absolutely knocked it out. He was here in less than 2 hours of me submitting the request and had it done before lunch rush even started! Tyler Norman is the real deal. -
Review 49 (2024-10-27 - Rating: 5)
Prompt response, service technician was courteous, knowledgeable, professional and helpful to quickly discern problem and fix immediate issue and advise on permanent fixes. Very pleased. -
Review 50 (2024-06-05 - Rating: 5)
My company used Roto Rooter today for a hot water heater issue. Zack showed up within the hour and had our problem diagnosed and repaired promptly. He was very knowledgeable and very nice! We will continue to use you in the future! -
Review 51 (2024-06-11 - Rating: 5)
The Roto-rooter technicians were excellent! They were easy to talk to and worked hard to solve my landscape drain problems. When they were unable to fix one of the drains, they then provided troubleshooting ideas of ways to possibly fix the problem without a complete replacement. Great service! -
Review 52 (2024-07-21 - Rating: 5)
Zach was great!! He was competent, skilled, fast and respectful!! He could teach classes on a work ethic and customer service!! Well worth the money!! -
Review 53 (2024-09-16 - Rating: 5)
The tech was very prompt and efficient. He represents your company well. I would recommend him to anyone. -
Review 54 (2024-06-05 - Rating: 5)
I hate having to call someone for a service like this so i was reluctant but the dude at Roto Router, Zane, did a damn good job!! He was nice, not sketchy and showed that he knew what he was talking about. They are definitely the guys you want to call.-Olivia Ledbetter -
Review 55 (2024-04-22 - Rating: 5)
Initially there were communication issues between myself, a weekend tech, and scheduling. However, working with Ben and his new trainee Christian turned into one of the best experiences I’ve had with getting a homeowner issue resolved. They called when on their way, communicated what was being done and any options needing chosen, and were professional and very thorough completing the job at hand. If I need anything further related to plumbing, I’ll definitely be calling for these two. Very satisfied. -
Review 56 (2024-04-07 - Rating: 5)
Shawn was absolutely great. Very professional and so nice. He explained everything up front and worked quickly and efficiently, especially for being called out on a Saturday night. I’ll definitely use the services again if they’re needed. Thanks again, Shawn! -
Review 57 (2024-08-22 - Rating: 5)
Zach was great at communicating and made the process very easy! Will use Roto-Rooter again. Thank you! -
Review 58 (2024-04-22 - Rating: 5)
My first time using Roto-Rooter and my experience was excellent. Macy, Eric, and Sean were all great! Professional and pleasant to work with! If you are having pluming and drainage issues don’t hesitate to call. Highly recommend!!! -
Review 59 (2024-11-26 - Rating: 5)
Gary did a fantastic job! Very pleased. 10/10 will always recommend Gary! -
Review 60 (2024-09-12 - Rating: 5)
I am very satisfied with the services that I have received. Garret did an amazing job and was super respectful 10 out of 10 Recommend -
Review 61 (2024-06-03 - Rating: 5)
The two gentlemen that came out were both courteous , friendly , very professional , kept me up to date on the progress and done a great job on the clean up! I would recommend roto rudder to all my friends and family . -
Review 62 (2024-08-15 - Rating: 5)
Ben and Braden did such a good job, they were fast and friendly, explained what they were doing and why, the entire process. Highly recommend.👍 -
Review 63 (2023-10-12 - Rating: 5)
Our technician was wonderful. He communicated clearly with us every step of the way. It was an expensive repair job but he made sure to explain why and how everything was going to be fixed. He even took pictures on his phone to show us step by step of the repair process. When the work was completed, he made sure to clean up after himself and even took the sections of old drain pipe with him to dispose of safely. -
Review 64 (2024-12-10 - Rating: 5)
Tyler was a great plumber and did a great job and was very helpful and knowledgeable about what was needed to be done and a hard worker -
Review 65 (2024-05-08 - Rating: 5)
I would like to personally recommend Eric Ancell from Roto Rooter for all of your plumbing needs. He was quick and efficient. He has worked on our house twice for 2 separate issues. We were so satisfied with his work on our sink and toilet that we asked for him personally when we needed more work done. We were ok waiting the extra days to get him even though someone else could do the job sooner because we knew the job would be done right. We were not disappointed. Roto Rooter is lucky to have him. Thanks Eric!!! -
Review 66 (2024-09-09 - Rating: 4)
Actually they did a very good job they just went $1,500 over their original quote without updating the quote -
Review 67 (2023-12-13 - Rating: 5)
Got an appointment that worked with my schedule and the plumber showed up promptly. He was clear on the process and got things going again really quickly. I felt like the price was reasonable and it even has a six month guarantee. The plumber was very polite and answered all my questions. I’ll definitely recommend them to others. -
Review 68 (2024-04-09 - Rating: 5)
Zane came promptly and gave us thorough explanations about the options for service. He then did a great job with the work and left us with written explanations about the situation. If we need service in the future, we hope that Zane will be the one who comes out. -
Review 69 (2024-04-03 - Rating: 5)
My technician, Eric, did a great job on my main drain repair. Very knowledgeable and professional. Plus, they guarantee their work. I wasted money on two other plumbers who couldn’t get the job done or even properly diagnose the problem, didn’t guarantee the work, and charged me several hundred dollars anyway. I wish I would have gone to Roto Rooter first. -
Review 70 (2024-06-05 - Rating: 5)
Gary was so nice and understanding!I just moved into a new place and had to get a plumber over the weekend he explained the problem to where I understood. I recommend using them! -
Review 71 (2024-12-10 - Rating: 5)
Bailey was awesome and took care us. Worked all day on our plumbing problem -
Review 72 (2024-01-08 - Rating: 5)
Servicemen Eric and Zack were extremely professional, friendly, informative, thorough and quick. They managed to finish in one day what might have been a two-day job saving me a lot of money. I am very grateful. Couldnt ask for nicer people to work with! -
Review 73 (2024-05-08 - Rating: 5)
I’d like to thank roto- rooter and specifically the plumber named Chad for the excellent service that he provided. He was exceptionally knowledgeable and very professional, and answered any and all questions I had pertaining to the issues and how to prevent further backups from happening. Thank you Roto- Rooter, and thank you Chad!!! -
Review 74 (2019-05-29 - Rating: 5)
The Roto Rooter Team of Sherwood is AWESOME. Justin, my tech, not only installed a fabulous new water heater, but he also went the extra mile and listened at my old toilets and looking at my water meter after telling him how my water bill has increased over the past 3 months. I love his transparency and explanations and his desire to answer my questions and concerns. I will definitely use this company for my plumbing needs. -
Review 75 (2024-04-09 - Rating: 5)
Since my experience with Roto-Rooter, I HIGHLY recommend them to everyone!Eric did the repair in my home and was very professional, knowledgeable, and communicated very well!I couldn’t have asked for a better experience! -
Review 76 (2024-02-23 - Rating: 5)
I was able to get an appointment within two days to replace my water heater. Eric arrived on time and proceeded to expeditiously remove the old one and install the new one without any assistance from me. It has been working fine and I can recommend Roto-Rooter and Eric for plumbing issues. -
Review 77 (2024-06-18 - Rating: 5)
Chad, our technician, was extremely helpful! He was efficient, and when faced with an issue, was careful and thought out the best solution. Highly recommend!!! -
Review 78 (2024-05-07 - Rating: 5)
Great Experience! The tech that came out was nice and efficient. He addressed and took care of the problem as well as recommended some additional treatment that would help prevent future issues. Highly recommend!! -
Review 79 (2024-01-09 - Rating: 5)
Roto Rooter was out to my house to fix my plumbing problem in less than an hour. The technician was very knowledgeable and courteous He explained what he was doing and showed me the problem. I wouldn’t hesitate a second to call them again for any future plumbing problems. Thanks for a great job Shawn. -
Review 80 (2023-11-28 - Rating: 5)
Zach (Zack) was wonderful. He came out on a Sunday afternoon and not only fixed the leak in our bathroom we called about initially, but he installed the small part to our toilet that we tried installing ourselves. He was pleasant and knowledgeable. Would highly recommend Roto-Rooter. -
Review 81 (2024-02-20 - Rating: 5)
I called Roto rooter and they were able to send a plumber to help me with my problem that very same day. As soon as the plumber was on his way I received a courtesy phone call that he was driving to me. When Taylor arrived, he immediately got to work and quickly diagnosed the problem to give me an estimate. Afterwards, he needed to drive back to his shop to pick up some parts but promptly returned and had me all fixed up within half an hour. What a friendly and professional experience. Thank you guys so much! -
Review 82 (2024-02-26 - Rating: 5)
Chad was awesome. He came next day we discovered our issue and showed early. He was also very thorough. Highly recommend him and Roto-Rooter. -
Review 83 (2025-01-04 - Rating: 5)
Great job. On time and great Plummer but the price is ridiculous. $424 to unclog a kitchen sink. The people that work there are great, but the prices are unbelievable -
Review 84 (2024-03-25 - Rating: 5)
A backed up drain seems to always come at the most inconvenient time. A call to Roto-Rooter had a technician here in less than 2 hours. He presented me with two solutions to my problem; a relatively inexpensive inspection and clean-out or a longer-term descaling of the system. I selected the least expensive and it was completed within an hour and I am very pleased with the results. -
Review 85 (2024-02-20 - Rating: 5)
Roto-Rooter customer service and service technician are awesome. Shawn(service tech)was on time and gave a free quote after he explained the work process to replace the hot water heater and bring the plumbing up to code. After the work was complete, he cleaned up the area to prevent mold.The best part is Roto-Rooter was able to fix us up the same day!!! I highly recommend. -
Review 86 (2024-05-13 - Rating: 5)
Taylor and Christian did a wonderful job, came the same day as called. Had to do some special things to get job but did it all with a smile. Highly recommend! -
Review 87 (2024-11-16 - Rating: 5)
Overall great experience. Called late on one evening, got return phone call at 8 am the next morning. Tech was onsite in less than an hour. Very friendly and knowledgeable tech. Big Ben aka Big Country was enjoyable to deal with. Quoted me a price and repaired within the half hour. More than pleased. Thank you. -
Review 88 (2024-05-03 - Rating: 5)
5 star service. They showed up on time, explained in depth my issue, and went above and beyond to ensure good service. Price was more then fair for the service I received. I 100% would use and recommend roto-rooter again. -
Review 89 (2024-04-12 - Rating: 5)
I highly recommend them to everyone. Our technician Shawn was prompt, professional and very nice. He explained what our problem was and quickly got it fixed. I will definitely use them again. -
Review 90 (2024-09-18 - Rating: 5)
Garrett was extremely nice and worked in a timely manner. It was a good experience. -
Review 91 (2024-10-16 - Rating: 5)
Great job your guy was awesome and efficient . Thank you for the quick timing and turn around. Well done -
Review 92 (2023-09-01 - Rating: 5)
We will definitely be using Bailey Parker again from Roto Rooter. He was kind, efficient and got the job done! I was comfortable with him in our home and he was also kind/okay with my cat being present! We appreciate him tremendously! Highly recommend. -
Review 93 (2023-12-29 - Rating: 5)
Zack came to Conway and did a fantastic job removing some roots from our toilet flange. He explained everything very well and told us what to do with our specific issue and flange repair. He came at 4pm and was done before 5pm, very thorough and professional. Will call again when we need another plumber! -
Review 94 (2024-11-12 - Rating: 5)
Professional service by Tyler. Needed additional equipment to complete job & got it in a timely fashion. -
Review 95 (2024-04-08 - Rating: 5)
Mike and his team were extremely professional and quickly diagnosed and fixed the issue in the master bath. Would highly recommend for any plumbing issues and will definitely be using them again! -
Review 96 (2024-09-13 - Rating: 5)
Garret was fantastic. Couldnt have asked for better. Would recommend and use again. -
Review 97 (2023-12-08 - Rating: 5)
Zach with Roto-Rooter Plumbing was fantastic. Zach was punctual, polite, quiet, knowledgeable, and honest. He found our clog in a few moments and had it fixed In even less time.My wife was on a meeting in a spare bedroom and didn’t even realize he had completed the work.Zach was able to explain how the clog developed and he gave us his expertise on how to prevent more plumbing issues in the future.If ever there is a need for service again Roto-Rooter plumbing will be my first call!! -
Review 98 (2024-04-12 - Rating: 5)
Woke up about 545 to water spraying in my garage. With the rate it was going I knew it needed to be taken care of soon. I called Roto Rooter and they put me in touch with the over night service technician. He was at my house a few minutes after 7 to shut water off and begin repairs. The water damage and restoration from Roto Rooter was there soon after to assess and contact my insurance. -
Review 99 (2025-01-06 - Rating: 5)
Excellent experience, and professional. Would highly recommend. -
Review 100 (2024-05-21 - Rating: 5)
Zack was wonderful. He came promptly and saved the day. You are never as grateful for a plumber than when you have terrible things backing up in your shower and everything you try only makes it worse. -
Review 101 (2024-02-19 - Rating: 5)
Roto-Rooter is my hero! Our main line was blocked and until I called Roto-Rooter the best I could get was a 5-day wait. Five days! We would need to get a hotel room. A technician is on the way was music for my ears. He got here about an hour later and then it took about 90 minutes to get it done ... setting up took most the time. The video inspection afterward is great. Quick, knowledgeable, and reasonable. Granted this was an emergency response, be sure Roto-Rooter is now in my contacts even for routine work. -
Review 102 (2023-08-17 - Rating: 5)
We are extremely pleased with Erics service and professionalism! He was the only person who could find our regulator, which was deeply seated in the ground and changed the regulator and save us from having broken pipes from high water pressure. Also changed our leaky faucet with a brand new one. He was very knowledgeable, very fast and very professional throughout the entire time. I would recommend him and also roti rooters to others -
Review 103 (2024-02-13 - Rating: 5)
Eric Scroggins with Roto-Rooter helped me out so much today. He sent his top plumber/leak specialist to the job of fixing a leaking frost free faucet outside my barn. He was able to replace a part and have me back in business quickly. I am so thankful for their help. His card is on my refrigerator, and this will be my go to plumbing and resource company. Thx to Tammy Treadway for her referral. -
Review 104 (2024-11-14 - Rating: 5)
Eric was amazing,He was fast and friendly.Very professional. -
Review 105 (2024-10-12 - Rating: 5)
My technician was great! And he explained everything to me in detail. Thank you!! -
Review 106 (2024-11-26 - Rating: 5)
Called, and had a plumber at my house within 2 hours. Plumbers was quick and explained what he was doing and why. Price charged was also very reasonable. Hopefully will not be needing their services again. But if I do, will call without hesitation. -
Review 107 (2024-05-20 - Rating: 5)
I called and was promptly scheduled. The service was excellent from start to finish! Taylor is a knowledgeable and respectable technician. We are truly satisfied! -
Review 108 (2024-11-27 - Rating: 5)
Gary did such a great job, very professional and efficient ! -
Review 109 (2024-02-19 - Rating: 5)
Great service, came right away in the morning and got my sink taken care of quickly. Zach was awesome!! I am very happy with the service he provided and such a friendly and professional attitude! -
Review 110 (2023-09-27 - Rating: 5)
Great quality! We had hot & cold water pipes burst inside the wall. The water flooded our den and part of the garage. It happened on a Friday night at 10:30PM. I contacted Roto Rooter and explained the issue.The crew came the next morning and cleaned and set up their drying equipment. 3 days later my wife and I became ill. We were diagnosed with Covid. My wife spent time in the hospital. I advised the company and told them I would let them know when we definitely tested negative. They were outstanding about everything for the next 2 weeks until we were negative for Covid. After my negative report they returned the next day and continued with the cleanup, removing the damaged wall sections and spent days checking the level of moisture until it was right. Every person who came into our home were very professional, courteous, friendly, understanding, respectful and responsive to every question I had. If we ever again experience an issue like this we will definitely call Roto Rooter. We highly recommend their company and service.A large Thank You to the entire crew who helped us!David & Kelly ArellanesBryant, Arkansas -
Review 111 (2023-12-07 - Rating: 5)
I was very pleased with the technician , he was very professional and work real hard to fix my problem . Not only did he fix all of my inside drain problems ; he installed an outside clean-out pipe that will enable others to be able to clean the line from outside without any problem. He was even on my roof to find my sewer line (Wow) thank you so much for a great job hats off to Zack and ROTO ROOTER -
Review 112 (2023-12-21 - Rating: 5)
Honestly beautiful work. The wimpy ice maker valve under the sink was leaking. Its placement was nearly under the cabinet floor, making replacement impossible without cutting the cabinet floor a bit and cutting and extending the pipe. The technician did a great job making changes that will ease future maintenance. I am so pleased with how it looks. -
Review 113 (2024-03-14 - Rating: 5)
Their crew was here quick after calling them and the water main bust was fixed within 48 hours of making the call. The onsite crew was very professional and kept me informed on the fix regularly. -
Review 114 (2023-12-09 - Rating: 5)
My kitchen sink was stopped up and I just got a new dishwasher. They came right out Shawn was a pleasure to work with! Very respectful and friendly. He answered all my questions and explained everything to me. Iwill call Roto-Rooter again. -
Review 115 (2024-03-15 - Rating: 5)
Roto-Rooter did an excellent job on finding and fixing our water leak. Tech was very professional and explained every thing he did and the cost involved so we were kept aware of what was happening. -
Review 116 (2024-12-12 - Rating: 5)
He was very helpful and I had a great experience! -
Review 117 (2024-07-17 - Rating: 5)
Fast easy and efficient. Zach did a wonderful job and was very nice. -
Review 118 (2024-01-06 - Rating: 5)
Had a sewer line clogged and they were on site in less than 20 minutes after the call. Mike was a fantastic technician and was a great educator on how the system worked. Would highly recommend. -
Review 119 (2023-11-15 - Rating: 5)
Very very professional! Finish job in a timely manner. Tech by the name of Sam very much recommended. excellent professionalism all around great guy. I’m a very happy customer. Thanks Roter Rooter. -
Review 120 (2023-08-10 - Rating: 5)
Eric and Dillon were courteous, friendly, kind, hard-working representatives of Roto-Rooter! They went to bat for me with the city regarding a main line, and also worked all day in hot and humid weather digging and clearing out our line to tap. I would recommend them to anyone. A+++ -
Review 121 (2023-09-05 - Rating: 5)
Ben and Gary replaced our old tub with walk in shower, and they did a great job. They explained all the work required and were friendly and professional. We would highly recommend Roto Rooter to anyone looking for quality service. -
Review 122 (2024-10-16 - Rating: 5)
Taylor knows his job well. Highly recommend him! -
Review 123 (2023-11-20 - Rating: 5)
My Technician, Bailey, was amazing. I needed help with a house I am selling and I’m out of state. Bailey worked very closely with me via phone and email, investigated the issues and took care of all the problems very promptly. I wish all service companies had this level of customer support that Roto-Rooter and Bailey provided. 5 stars! -
Review 124 (2023-01-04 - Rating: 5)
Steven was a very polite and went right to work upon arrival. His training and skill were very obvious. He knows his business.Unfortunately the scheduling person failed to notify me that the original technician was not going to come. After he was an hour late, I called and was told he didnt respond to contact attempts. Steven who did come drove about 60 miles from his last worksite. The price was a bit high, actually double the last time a local plumber had to do this. Otherwise I am very satisfied with the results. -
Review 125 (2022-12-17 - Rating: 5)
These guys work very fast and are transparent and honest. After my first plumber came out I was so nervous about the repairs to come up. Luckily I got a second opinion from Roto rooter. They showed up and fix the problem before the other plumber could even get back to me about scheduling the repair. They are a little pricey but the job will be completed quickly done correctly and have a warranty so it is well worth their price. -
Review 126 (2023-10-31 - Rating: 5)
The technician came within 30 minutes of my call. He diagnosed the problem and proceeded to rectify the situation. He was professional and.competent. Only negative thing I thought the price was a bit pricey. All in all a good response to an emergency. -
Review 127 (2022-09-22 - Rating: 5)
Daniel came to our house and he did a great job! Very professional and Thoughtful! When he was threw he cleaned up and ask if we had any questions. I would definitely call him again and highly recommend him to anyone who would need a plumber. -
Review 128 (2022-10-15 - Rating: 5)
My hot water went out on my tankless electric water heater. I thought hot water heaters were about $300 but, nope. They are 3 times more. The cost was pricey, but their quality and professional service was worth it. Steven worked with my budget to help me find the best solution. He did what he said he’d do, at the time he said he’d do it, for the price he quoted. Excellent customer service. I’d use them again. -
Review 129 (2023-08-01 - Rating: 5)
I made an online appt at 7am for 8-12, same day. I was called by 7:40am to confirm need and time and called again 6mins later that someone was on the way. He arrived within 30 mins and replaced the cartridge that a previous plumber had screwed up a month ago but wouldnt respond to my texts when I said there was a problem. It works flawless now. Their hourly rate is high but at least I know the work is guaranteed this time. Eric was great, worked fast and pleasant! Definitely recommend -
Review 130 (2023-09-01 - Rating: 5)
From my initial phone call, to the technician arriving, to the water response technician (I know that’s not the technical term, but I’m unsure what is), everything was smooth and easy! I won’t hesitate calling Roto Rooter in the future and recommending them to anyone needing their services! THANK YOU! -
Review 131 (2023-01-19 - Rating: 5)
My garbage disposal was making some weird noises so I called Roto rooter to see if they could help fix the issue. They were able to get me on the schedule, same day! Eric came out and he was so friendly and acknowledge on the work he was performing. Also, fixed it in a pretty swift manner! Thanks guys, will be calling again and recommending to friends and family. -
Review 132 (2022-10-12 - Rating: 5)
Lovely people at this place! Very punctual and polite. My technician, Mike Brimer, who I believe is the supervisor, was extremely knowledgeable and knew exactly how to handle a stressed out family with no hot water. They were timely and respectful of our home. Overall a very good visit and our issues were resolved! -
Review 133 (2023-03-22 - Rating: 5)
Mark came out and we informed him we were told by another professional that we were needing a new septic system. After inspecting, he informed us that the tank was good, that the lines were probably clogged, but worse case we would need a new drain field, but not a whole new system. He tried with the snake and it didnt work. He said that he was confident that if it was going to be able to be cleared the high pressure jet would do it. He returned today, as he told us he would, to jet the pipes. It WORKED!! He was VERY knowledgeable and got the job done!! Super helpful and saved us THOUSANDS!! I HIGHLY RECOMMEND!! Mark is awesome!! I cant give him enough praise!!!! -
Review 134 (2024-09-19 - Rating: 5)
Very professional. Didnt just clear and leave. Researched what the issue was and fixed it the same day. -
Review 135 (2024-04-30 - Rating: 5)
Shawn was very helpful by coming out when we needed and able to get our issue fixed and the water turned back on. Very friendly and reliable! -
Review 136 (2022-11-24 - Rating: 5)
A water loss consultant arrived within 2 hours of my call to the main office. I was expecting just a plumber to clear a clogged pipe but the loss consultant made me aware of how much water damage had occurred and, more importantly, how essential it was to fix it right.Chad the plumber arrived shortly after to clear the clogged pipe and was very up front about what he had to do. He also recommended a pipe descaling to prevent this happening again. I was very impressed with Chads work ethic and information flow.The drying team made time at the end of their day to get their equipment set up and were very reassuring that we were going to be taken care of.Every member of Roto-Rooter I interacted with was professional, competent, and transparent. -
Review 137 (2023-12-26 - Rating: 5)
Shawn was very knowledgeable and patient even though he did not get finished until 11:30 on Dec 23rd. I would highly recommend him to anyone! -
Review 138 (2021-02-10 - Rating: 5)
I have never used Roto Rooter up until recently. I was very impressed with the customer service (Summer) when I called to schedule an appointment. When the plumber arrived ( Klaus) he was extremely polite and customer service oriented. He explained in detail all the work he would be doing and was an excellent communicator! He kept me informed the entire time. Truly awesome at his profession! I would recommend this company and especially Klaus!!!! -
Review 139 (2023-07-11 - Rating: 5)
Zack was very good and professional. Very knowledgeable and quick to find and resolve the problem. Also found other things that need attention in my home and tried to fix those but was unable at the time but gave me some possible solutions and said if I couldn’t get them fixed to call and he would come back and fix them for me. -
Review 140 (2024-11-26 - Rating: 5)
Nice work fast efficient very nice people, highly recommend! -
Review 141 (2023-04-11 - Rating: 5)
Our sewer line was damaged after having some trees removed. Roto-Rooter came out and worked for two days to make sure the sewer line was replaced correctly. They were very upfront with the costs, so there were no surprises.The office staff let me know when they were on their way each time they came out. Thanks for all of the hard work guys. -
Review 142 (2024-04-21 - Rating: 5)
Zach did a great service and answered all of my questions, -
Review 143 (2023-07-11 - Rating: 5)
They were able to arrive same day to clear a shower drain clog that our personal snake and draino couldnt fix. Very professional and easy to work with. Will call again for future needs! -
Review 144 (2023-06-13 - Rating: 5)
Bailey is AWESOME! He troubleshot every potential problem and right when we thought we have to basically tear down a whole wall and shelves he found the issue. Quickly went and got the part and finished the install. Can’t give enough credit to Bailey - great job!! -
Review 145 (2023-04-07 - Rating: 5)
Bailey visited me today for a sewage pipe issue. He was very polite, professional, and knowledgeable. It was a very positive experience. Ive used this company several times over the years and always gotten good service. -
Review 146 (2023-09-06 - Rating: 5)
Super professional plumber. Taught me a lot about my home & was more than willing to answer all of my questions. Addressed all of my concerns. I went from having a main line backup to showing without worry in about 45 minutes. -
Review 147 (2024-05-11 - Rating: 5)
I called them with a water leak and they were here within an hour and fix the problem and the sweet guy named Chad went above and beyond the Call of Duty if you ask for him youll get the best. Would recommend this company to everyone I know.🙂 -
Review 148 (2024-03-08 - Rating: 5)
Very quick service . Very professional. Done excellent work. Very satisfied. Will always use Roto-Rooter for any and all of my plumbing needs. -
Review 149 (2023-01-02 - Rating: 5)
When another company was unable to help me in the same day, Roto Rooter came within the hour. The Technician was kind, quick, and transparent about pricing. He also has a great smile and was my hero today. Thank you! -
Review 150 (2024-04-10 - Rating: 5)
I always use Roto Rooter whenever we have plumbing problems. Eric one of the guys that works for them knows a lot about plumbing and always fixes everything. Their the professionals! -
Review 151 (2023-07-31 - Rating: 5)
Chad was very professional, kind and respectful. He cleared our drains in a timely manner. He knew his work and was very good at it. Thank you Chad and thanks to Roto Rooter. I will be using Roto Rooter again in the future and will recomend them. -
Review 152 (2024-11-30 - Rating: 5)
Outstanding service and quick to get here to solve our evening emergency. -
Review 153 (2024-04-27 - Rating: 5)
Responded to our call for help quickly. Made the needed repair and water turned back on just as quick. They will be first one I call in future for plumbing needs! -
Review 154 (2023-06-18 - Rating: 5)
Wonderful experience for bad situation. Chad was courteous and responded within an hr. Quick observation and repair. Then doubled checked thoroughly inside and outside before saying all blockages cleared. I think great value for middle of the night call. Thanks. -
Review 155 (2020-11-27 - Rating: 5)
Tim did an excellent job. He was thorough, professional and very friendly. He not only solved the issue, but made good suggestions for future encounters. (Also, a thumbs up on the company being fast and responsive. We called this morning with a service man at our house in just a few hours.) -
Review 156 (2022-08-05 - Rating: 5)
I would like to thank Roto Rooter for doing a great job on my water removal and plumbing issues. But I would to give a special thanks to Zane and Sean for guiding me through this process, for their great professionalism and customer service. I would highly recommend this company to anyone. -
Review 157 (2019-07-19 - Rating: 5)
Daniel was an excellent technician. He was friendly, respectful and fast. I called in the early afternoon about an emergency we were having -- they came out immediately, properly diagnosed the problem and came back to repair back the same day. No one will even notice the issue we had. They were also cost conscious and provided a competitive rate. Will recommend! Thanks, Daniel! -
Review 158 (2023-04-19 - Rating: 5)
We had a water leak today from a drain pipe. The technician Mike, was extremely helpful, prompt, professional, and accurate. We will call Roto router the next time we need any plumbing needs. we were extremely pleased with our service today. Thank you, Mike! -
Review 159 (2023-09-01 - Rating: 5)
Bailey Parker was incredibly helpful. He had a solution for our plumbing issues in a very timely manner. I highly recommend him! -
Review 160 (2024-04-25 - Rating: 5)
Eric Was very knowledgeable and knew what the problem was immediately the complex I live in sent two or three different plumbers before and nobody identified the problem. Very very satisfied with the service. -
Review 161 (2024-04-30 - Rating: 5)
Excellent service! Same day that I had the problem they worked me into their schedule and resolved my issues. High recommend! -
Review 162 (2022-11-30 - Rating: 5)
Chad came out because we were having low water pressure in our kitchen sink. He came out between the time frame we were scheduled and he was so perfessional and kind. He ended up figuring the cause of our issue, told us what needed to be done, gave me and my husband a couple of minutes privately to see if we wanted to go ahead with the work. When we decided for him to go ahead , he went to the part store got what he needed and installed our new faucet. Definitely will be asking for Chad for our next plumbing issues. Great guy & great personality. -
Review 163 (2023-11-27 - Rating: 5)
I had an intermittent water leak that was difficult to find, but their leak detection crew found it. They also helped with the water mitigation and dry everything out because of the leak. They were very polite and professional. Hope to never need them again, but would recommend them to anyone with a water leak and water damage. -
Review 164 (2024-02-14 - Rating: 5)
I called on a Saturday and they Were Fast Responding. Good honest Tech, knowledgable and supportive. I will Recommend Roto Rotter to anyone. -
Review 165 (2019-07-05 - Rating: 5)
Always provide excellent service. They are 1st class from initial call to payment. We are repeat customers and have had them make repairs to toilets to replacing our hot water heater. Todays service was a minor repair to the broken handle in the tank. We were able to place a call this morning and receive a service time between 10-12 today. The customer service experience with the call was first class and they were able to find out account easily and have our service information. The office called shortly before 11 a.m. to let us know they were on the way! Danial arrived shortly thereafter. The repair was completed quickly and Daniel answered all of my mothers questions as he completed the repair. We are very pleased with our experience today from initial call to service completion. They even provide a warranty of 6 months on the work they did today! Like I said earlier, we are a repeat customer and will continue to use this office for all our plumbing needs. -
Review 166 (2023-06-15 - Rating: 5)
My water heater busted in my attic. Roto Rooter responded immediately. They replaced my water heater, then started the water clean up. Everyone was very professional, and made a bad situation much better. I highly recommend -
Review 167 (2024-11-17 - Rating: 5)
Bailey did the best he could. Well satisfied with Bailey the Roto-Rooter Plumber. Now have to pump out my septic tank. -
Review 168 (2023-06-14 - Rating: 5)
Needed a drain cleanup for our laundry room. Called Roto-Rooter and they got us back to good within an hour. Good work and it comes with a warranty I’m case it happens again. -
Review 169 (2021-01-23 - Rating: 5)
I got same day service. Extremely friendly from the office to the field tech. He explained everything that he was doing and with the camera showed me my problem and when all was done I was given a 6 month guarantee on the job he did. Very pleased and they will go into my phone contacts and will be my plumbing company should I have any future issues. I highly recommend them -
Review 170 (2022-12-01 - Rating: 5)
Gary was the man. He’s a mans man. He knows his stuff from top down. He came by the other day and laid that pipe down real quick and easy. I was satisfied with the service. He was friendly and highly recommended Gary for all your plumbing needs! -
Review 171 (2024-05-08 - Rating: 5)
Chad was very quick and knowledgeable and made my plumbing repair a breeze! Would recommend him to anyone! -
Review 172 (2022-05-14 - Rating: 5)
Roto-rooter just left my house (Saturday) to unclog my sewer line. Their service person, Dillon, was so polite, professional and efficient. One of the most professional service people I have encountered in a while. They came out just a few hours after the call and the price was very reasonable, especially for a weekend call. -
Review 173 (2022-11-30 - Rating: 5)
Cleared a clog from my drain system. They were VERY professional and courteous! Walked me through each step of the process and also provided me with tips to keep it from happening again! I will recommend Roto-Rooter to anyone and everyone! Shout out to Gary Daley you are awesome KEEP IT UP! -
Review 174 (2023-11-27 - Rating: 5)
He did a great job! Our plumbing was backing up and coming out of the tub drain and toilet. He quickly found the problem and got it fixed. -
Review 175 (2019-08-11 - Rating: 5)
Daniel came out and addressed the issue quickly and professionally. He was honest, personable and great to work with. He explained things to me in a way I could understand. He serviced our sewer line issues and got us out of a jam. Would recommend him to anyone. Worth calling and worth using him every time! -
Review 176 (2024-02-02 - Rating: 5)
Zack was very thorough and professional. He did a great job explaining what he was doing. Would recommend! -
Review 177 (2024-02-21 - Rating: 5)
Very professional guy showed up and determined what the problem was immediately and had the drain cleared in less than 15 minutes. Have used them before and would highly recommend! -
Review 178 (2024-12-04 - Rating: 5)
Tyler was a professional. Worked quickly and efficiently. -
Review 179 (2023-02-07 - Rating: 5)
Came on the same day. Two hours after my call. The tech was very professional and efficient. Resolved my issues very fast. Plus I have a warranty. Either way I will never call another plumber -
Review 180 (2022-08-08 - Rating: 5)
Steven with Roto-Rooter was such a big help. Plumbing was stopped up on our main line. He got us opened and advised on some questions we had. He was very knowledgeable and took the time to explain. Would recommend to my own grandmother. -
Review 181 (2024-08-02 - Rating: 5)
Greg is a life saver. Very professional. Thanks again. -
Review 182 (2024-05-17 - Rating: 5)
Called first thing in the morning and had someone out precisely at 8:30. Fixed the problem. Great job. Would hire again. -
Review 183 (2023-11-29 - Rating: 5)
My tech Zack was awesome. He was very kind and informative. He advised me of the problem and kept me informed through the entire process!!! -
Review 184 (2019-05-14 - Rating: 4)
We called Roto Rooter after our toilet had been gurgling while the shower was on. The technician(I believe his name was Coy) was absolutely wonderful. He ran a camera through our lines and discovered several issues. He was able to unclog our drain, but did recommend that we have a lot of our plumbing redone. Knowing that we were not prepared to spend the thousands of dollars this would take, he simply gave us an estimate and provided a recommended timeline for completion of this repair. Coy was very informative and courteous. While the price was a bit higher than we expected, the level of expertise and customer service displayed by Coy helped soften that blow. -
Review 185 (2021-09-22 - Rating: 5)
Great Customer Service! Respose to call was immediate. Tim was very professional, he explained everything that was going on and what needed to be done to resolve the problem. He was able to fix the issue in a timely manner and made recommendations as to what will need to be done in the near future. I would definitely recommend! -
Review 186 (2023-01-18 - Rating: 5)
Great service. The technician was sent early and did a very thorough job on everything we needed fixed. He did all the work with a great attitude despite the miserable conditions from going in and outside. -
Review 187 (2024-12-03 - Rating: 5)
Great friendly service. Highly recommend!