Fayette Plumbing & HVAC

Located in Lexington, Kentucky

Address: 305 S Broadway Park, Lexington, KY 40504, United States

Phone: +1 859-254-3371

Rating: 4.6

Services

Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-22 - Rating: 5)
Ive used Fayette Plumbing & HVAC on my personal home and rental properties and they are amazing to deal with. Very fast customer service, honest recommendations and theyre not just interested in making a sale but taking care of the customers best interest. I would highly recommend using this company. Make sure you dont confuse the name with other similarly named HVAC companies in town. This is the place to use!

Review 2 (2024-11-08 - Rating: 5)
Very courteous, professional, and skilled. Arrived on time and worked efficiently to diagnose the problem and complete the job. Provided explanation of problem and an estimate of cost. Very reasonable charges for services. I have been a long time customer and have never been disappointed.

Review 3 (2024-08-27 - Rating: 5)
Quick service, and a great experience with Seth Wheatley. He was professional, patient, answered all our questions, and gave suggestions. Thanks!

Review 4 (2024-05-06 - Rating: 5)
Great company ! From my first interaction with the owner I had a great impression . The installation crew for my mini split unit in the garage was prompt , courteous , professional and tidy . They have my business going forward without hesitation .

Review 5 (2024-05-17 - Rating: 5)
We needed a new Water Heater ASAP, got several quotes, but who came to our house First and Fast!!!! Yes... Fayette Plumbing & HVAC did!!!! And best price too!!! They came and installed quickly and did an absolute perfect job, so professional in every way. I highly recommend. Thanks again to all there at Fayette Plumbing & HVAC!!!!! A++++

Review 6 (2024-05-03 - Rating: 5)
We started using Fayette Plumbing & HVAC earlier this year when one of our units stopped working (after it first got hot). Seth came out quickly and was very detailed and thorough in troubleshooting the issue. Thankfully, it turned out to be a small thing. We signed up for their spring/fall maintenance program to ensure everything is operating the way it should. We just had our first maintenance service and we were happy to see Seth again. His customer service is great, he explained in ways that make sense what he did to ensure everything is running smoothly, and even gave us some tips to get the most out of our system from an efficiency perspective. Highly recommend this team. They hire really great people who care about their customers and take that extra time to ensure you’re taken care of.

Review 7 (2023-07-17 - Rating: 5)
Great service. Within 45 minutes of my phone call there was a plumber named Chris at my door who was friendly and courteous. He fixed the leak under my sink and the water dripping on the other side of the wall from the outdoor faucet. He also fixed a problem with one of my commodes in no time that I hadn’t originally called about. I would definitely call Fayette Plumbing again if I had another problem and would confidently recommend them to my friends.

Review 8 (2024-03-13 - Rating: 5)
Chris was a wonderful technician. Extremely professional and knowledgable. He explained why our water heater and sink were running the way they were. Best of all he fixed both of the issues. I would highly recommend Chris and Fayette Plumbing & HVAC.

Review 9 (2023-08-29 - Rating: 5)
Repairs on my AC with this company were stellar! Seth was knowledgeable, professional and friendly. They were quick to get me scheduled and arrived early. I appreciate affordable repairs from an honest company that didn’t try to find extra repair work or gouge me. I will only use Fayette Plumbing and HVAC from now on. Thanks guys

Review 10 (2024-01-18 - Rating: 5)
I would give 6 stars if possible. Gas furnace went out on a Saturday. Go ahold of Fayette Pluming and HVAC Sunday. They had a tech at my place Monday morning at 8am. System was running again by 9 and a replacement part was put in Thursday morning as a precaution. They sent text and email notifications on arrival times which was very helpful. Payment via email was very easy. The tech they sent, Seth, was very knowledgeable, communicated well and made the process very simple. Great job to everyone on getting my furnace up and running. That was great service!

Review 11 (2023-12-06 - Rating: 5)
I highly recommend Fayette Plumbing HVAC, they are small & locally owned. Very nice & professional technicians who get the job done right. I trust them 110% & will always use them for our plumbing & HVAC needs!

Review 12 (2023-11-29 - Rating: 5)
Scott and his crew are extremely responsive and do an amazing job to help maintain and fix your HVAC systems. They take the time to diagnosis and make proper recommendations.

Review 13 (2023-11-21 - Rating: 5)
We called Fayette Plumbing and heating to fix a few issue were were having with our air flow and heating ducts. I contacted Hannah on Monday and she was aweseome!! Freindly and quick we had an appointment the next day, at 8am.They sent a tech names Seth to our house to look it over. Seth was absolutley fantastic. He was polite, professional, courteous and made us feel comfortable. More importantly he fixed all of our issues within a few hours. The price was super reasonable! If you need an HVAC company, call Fayette Plumbing and Heating. They are the best!

Review 14 (2023-08-05 - Rating: 5)
Scott and his staff do amazing work and are very professional and informative. In a field that can be difficult to find one or more of these traits, Fayette Plumbing Heating and Air has all three. 10 out of 10, would recommend.

Review 15 (2023-09-12 - Rating: 5)
Although I have had Fayette Plumbing and HVAC for the HVAC service, this was my first experience with the plumbing side, and I was equally impressed! Chris was great-timely, pleasant and professional. He had the problems diagnosed and fixed efficiently and cleaned up afterwards. He explained what he did and made sure I was satisfied with everything before he left. Plus, I thought the charge was very reasonable. I will continue to be a loyal customer! Thank you!

Review 16 (2023-09-24 - Rating: 5)
You guys at Fayette Plumbing and HVAC are real professionals! I can’t tell you how difficult it is to find a plumbing company that is as proficient and as efficient as these fellows. In fact, I tell you the truth, I had mailed their checks to plumbing companies elsewhere and couldn’t understand why they were always returning them, and then I found out that I was mailing them to the wrong company and Fayette Plumbing, an HVAC was extraordinarily patient with my lateness with the payment.These guys are pros.

Review 17 (2023-12-02 - Rating: 5)
I have used this company on several very large home projects and one big industrial project. They have always been knowledgeable and professional and their work is great. It is rare that I recommend a contractor, but would definitely recommend these guys.

Review 18 (2023-04-20 - Rating: 5)
Fayette Plumbing & HVAC is professional, responsive and on time. After lots of bad experiences, it was refreshing to have a good experience. 100% recommend. Scott and Michael are outstanding!

Review 19 (2021-10-01 - Rating: 5)
The crew did an exceptional job installing a tankless gas water heater! They explained everything in detail and was very knowledgeable about the product. They didn’t try to oversell and did a thorough job walk-through to make sure the product was right for us and our home. During the conversion and install the crew was very professional and extremely respectful of us and our home. I would recommend Fayette Plumbing, Heating & Air to anyone for any size job! We would definitely do business with them again!

Review 20 (2022-12-07 - Rating: 5)
The absolute best in the city, by far. Own a restaurant in town and had some issues with our heat, Fayette Plumbing & HVAC responded quickly, resolved the issue quickly, and made everything incredibly easy so I can focus on the business. 10/10, would recommend them to anyone, residential and/or commercial.

Review 21 (2021-10-14 - Rating: 5)
I highly recommend Fayette plumbing, heating, & air. Chris S., my service person, went above and beyond the call of duty. He was very courteous and his mannerisms were very professional. He had my leak and other things fixed in know time at all. Without a doubt I definitely would call them again.

Review 22 (2022-10-17 - Rating: 5)
Scott and Fayette Plumbing & HVAC have the highest level of integrity and dedication to customer care I have ever seen in any business. We had a thorny issue with our HVAC manufacturer due to a factory defect. Even though a different company had done the install and before we had even scheduled the work for a replacement part, Scott advocated long and hard for us, well beyond what the majority of others in the industry would have done. His hard work saved a large amount of money for our family. We are extremely grateful to him and his team. This is the only HVAC business we recommend to our friends.

Review 23 (2021-08-17 - Rating: 5)
On our installation, they were extremely professional and courteous during the entire process and out of 4 quotes from 4 different companies, they were by far the best value. We had one follow up call approx 12 months after installation (clogged drain). We called around 5pm on a Friday and they were at our house by 6:30! Mikael is the best in the business! We wouldn’t think of calling anyone else!

Review 24 (2019-04-30 - Rating: 5)
This company is great! Ive used them for a few different problems and they always do a great job. Theyve fixed my water heater, toilet, and A/C and everytime the staff has been polite, courteous, and knowledgeable. Good mechanical contractors are hard to find and now Ive got these guys on my speed dial..... Thank you!

Review 25 (2021-04-12 - Rating: 5)
Fayette Plumbing installed our dishwasher, water heater, and fixed a slow leak for us. They were professional and affordable. We will be sure to call them again if we ever need them!

Review 26 (2020-08-17 - Rating: 5)
Big shout-out to Fayette Plumbing Heating & Air for our recent install!! They were prompt, professional, knowledgeable, clean, respectful and very reasonably priced!! Will definitely use their services in the future!!! Thank you so much!!

Review 27 (2020-01-21 - Rating: 5)
Fayette Plumbing, Heating and Air took care of me same day and showed up when they said they would.Chris gave me a call letting me know he was on his way, unclogged a sewer drain that was backing up into my garage and made sure it was draining correctly before he left.AWESOME JOB!!Would HIGHLY recommend Fayette Plumbing, Heating and Air and Chris to anyone needing plumbing assistance!!

Review 28 (2022-06-17 - Rating: 5)
My experience with Fayette Plumbing and HVAC during this heat wave was most rewarding. They came to my summons the very next day after my call. The two young men who quickly analyzed the problem were very courteous and professional. And when an issue arose with the air conditioner which would have been my responsibility to adjust but difficult for me to do because of my age, they pitched in with a good will to assist me. I am very grateful! It was 95 degrees which my AC went out, and I immediately thought, Now I am in for it. But because of the quick response and expertise of Fayette Plumbing, all is well. Actually, I have been using the services of Fayette Plumbing for many, many years and they have always met the highest standards of service and responsibility. Lexington is fortunate to have a company of such caliber.

Review 29 (2019-04-29 - Rating: 5)
Prompt service. They showed up on time and were friendly and knowledgeable. They took the time to answer all of our questions and cleaned up before they left. We are very satisfied with our entire experience with Fayette Plumbing, Heating, & Air. I highly recommend them!

Review 30 (2022-12-06 - Rating: 5)
Great company came out at the scheduled time and fixed my HVAC system. The employees were very nice and helped me understand what was going on with my HVAC unit and also gave tips on how to keep this from happening again. Great company and great employees. Thanks 😊

Review 31 (2017-07-28 - Rating: 5)
I have used this company for years and appreciate that they have kept my heating and a/c systems running past 2 decades. They seem very knowledgeable and experienced. In my experience, they are also responsive, lovely to work with, and reasonably priced.

Review 32 (2019-08-15 - Rating: 5)
Ray and his assistant where so professional and I can tell they love there job!! Ray is so educated in fixing air conditioners and knows what he is talking about. I sure did thank him a lot for fixing my air conditioner and my parents unit!! God bless you all and I sure will recommend you all to others believe that!!!

Review 33 (2021-01-21 - Rating: 5)
Nasty sewer line back-up in our building. They started working at 10PM and got it unclogged at 1:30 AM! And they cleaned the mess up too! I wish I could give them 20 stars! Awesome service and very professional! Highly recommend!

Review 34 (2024-08-08 - Rating: 5)
I love the Fayette Plumbing HVAC crew. I mean it when I say that they are REAL people. They dont try and upsell you like most HVAC companies and sell you a complete system when you dont need it. They actually care about their customers and families. I wish I could give 10 stars.

Review 35 (2021-09-22 - Rating: 5)
These guys are great. They fixed a leaking toilet in my office and also installed an air purification system in my office to help keep our air free of viruses and bacteria. I highly recommend them.

Review 36 (2021-09-21 - Rating: 5)
The plumber was efficient and left the place as clean as when he showed up. Quick response and they even Facetimed me from Lowes to pick out the faucet. Very impressed with service!

Review 37 (2021-11-04 - Rating: 5)
Very professional. Through inspection/service of my old Lennox furnace, built in 1991. Cleandr sensor, used camera to check internal parts. Quite impressed. Will use again.

Review 38 (2019-08-16 - Rating: 5)
Calvin and his assistant were very efficient and courteous during their service call. Happy to recommend them and FY Plumbing and Heating.

Review 39 (2019-08-15 - Rating: 5)
The team was quick and efficient. Two very knowledgeable plumbers (Chris and Chris) came out and took care of our needs. Would highly recommend!

Review 40 (2024-05-17 - Rating: 5)
I highly recommend this company. Brian, the plumbing technician was outstanding. They show up on time and are highly efficient….and clean! I will be a permanent fixture in my Rolodex!

Review 41 (2019-12-16 - Rating: 5)
Alex was a pleasure to work with. He informed us of your membership offer and handled our work very professionally.

Review 42 (2021-08-27 - Rating: 5)
Fayette Plumbing, Heating & Air was great!! Ralph was very nice and very professional! I highly recommend their services.

Review 43 (2023-11-02 - Rating: 5)
Thanks to Hannah for keeping everything organized and on schedule and for working around our sometimes crazy schedule!

Review 44 (2023-11-14 - Rating: 5)
Good service, fair price. Used them for a plumbing issue.

Review 45 (2021-07-31 - Rating: 5)
The company itself really needs to value its hard working members I have used the company three times in the past 2 years and they have been exceptional each time.

Review 46 (2022-05-01 - Rating: 5)
Excellent, professional service. Very happy I switched to this company for our hvac system needs.

Review 47 (2022-06-23 - Rating: 5)
Always on time, unfailingly knowledgeable and polite. Always careful to not make a mess and best of all, explain what happened, how to prevent if from happening again!

Review 48 (2019-06-07 - Rating: 5)
Chris and Chris communicated well when they would arrive. They were efficient and most pleasant. I’ll call you again. Thank you

Review 49 (2020-03-06 - Rating: 5)
Very professional company. The office staff was very helpful and the installation was very prompt. I would strongly recommend this company to all my friends.

Review 50 (2022-04-16 - Rating: 5)
Very kind courteous and professional I would recommend them to my friends and family

Review 51 (2016-08-23 - Rating: 5)
Always a pleasure doing business with them. I have been a client for more than 20 yrs. Thanks yall!

Review 52 (2016-10-24 - Rating: 5)
Fast, professional, and respectful. They definitely made a repeat customer out of me!

Review 53 (2022-03-18 - Rating: 5)
William was excellent I wouldn’t hesitate to use him again.

Review 54 (2023-05-21 - Rating: 5)
On time quick and quality work. I recommend them.

Review 55 (2021-03-12 - Rating: 5)
Everyone you come into contact with are great people. From the management to the office to the technicians. You wont be disappointed.

Review 56 (2023-07-30 - Rating: 5)
Friendly worker. He did a great job and cleaned up when he was finished.

Review 57 (2023-06-30 - Rating: 5)
From scheduling through completion, a positive experience.

Review 58 (2022-12-06 - Rating: 5)
The company I work for has used Fayette Plumbing HVAC for installation and service at our commercial properties for years. Always pleased with their prompt, knowledgeable and reliable technicians, responsive communication system, and very professional work. Would highly recommend Fayette Plumbing HVAC for all commercial and residential needs!

Review 59 (2021-07-30 - Rating: 5)
I had an issue with my upstairs unit a few months back. They came out, diagnosed the issue quickly and fixed it. They even changed out my filters and left two additional filters there for future use! The service was extremely professional and the unit is still running perfectly!

Review 60 (2023-11-29 - Rating: 5)
Professional, prompt and trustworthy!

Review 61 (2022-07-10 - Rating: 5)
Fast to respond, professional, and informative! A++++ organization

Review 62 (2021-09-23 - Rating: 5)
We have been a devoted customer of Fayette Plumbing & HVAC for many years! Our three geothermal units have been maintained by this company for almost twenty years and they always get the job done right. I highly recommend this company.

Review 63 (2022-08-29 - Rating: 5)
Super good and honest technicians. chris and Luke. highly recommended. I have worked with their HVAC team also. did the job and honestly and in the lowest cost possible. they r the best.

Review 64 (2021-01-22 - Rating: 4)
Never had an issue with them. Fixed right the first time.

Review 65 (2022-04-22 - Rating: 5)
Excellent and fast service. Thanks!

Review 66 (2019-04-04 - Rating: 5)
This company has made some big changes. I have used them on 3 HVAC projects and 4 plumbing projects in the last two months. Each one was done professionally, in a timely manner and priced aggressively. Will continue to use in the future and highly recommend them.

Review 67 (2017-05-24 - Rating: 5)
Great work and very professional and kind guys doing the work. I had two different jobs done by them at different days and it was different guys but they took the time to make sure it was all done up to code and cleaned up after the work. very pleased.

Review 68 (2019-06-24 - Rating: 5)
Everything about this company screams value, family, honesty, and integrity. They are so completely professional and filled with the love of God that it is an energy you just rarely experience anymore. Chris and Chris have come out for repairs multiple times and have always ALWAYS ALWAYS been such a warm kind extremely knowledgable exceptional team of professionals! They come with smiles, laughter, and good cheer - which is just unheard of no-a-days but SO NEEDED! They are INDEED the EXPERTS! I highly recommend them to anyone and everyone. And in my most humbled opinion, should be cloned :) This is by far the best company to have come in and help you with your plumbing and HVAC break downs or concerns. They are thorough, and just so wise, it made me feel wonderful knowing they were the ones helping my family. Dont look any further, you already found the best!!

Review 69 (2020-05-14 - Rating: 5)
An amazing lady called me to try to rectify the situation. So hopeful! 😭 I really appreciate her taking the time to hear me out! Thank you Mary!