American Leak Detection of the Triad

Located in Lexington, North Carolina

Address: 1527 Bethesda Rd, Lexington, NC 27295, United States

Phone: +1 336-329-6308

Rating: 4.7

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Comments

Review 1 (2024-09-05 - Rating: 5)
Very satisfied with the team that serviced my Pool Leak. Very professional, very informative, intelligent and friendly. I found their advice very helpful and will avail myself of your services in the future for any leak problem. Thank you for my peace of mind. Worth every bit. My pool is beautiful again.

Review 2 (2025-01-08 - Rating: 5)
Thank you for coming all the way out to us and finding our leak! It was in such a surprising place; we would have never found it without your expert skill and equipment. Everyone was great to deal with as well! Thanks again!

Review 3 (2024-12-23 - Rating: 4)
BJ was awesome! It took less than an hour for him to find and mark the issue. The company is a bit pricey, and I was not thrilled that they have a 4% upcharge for credit cards, but the service was great.

Review 4 (2024-11-12 - Rating: 5)
I was extremely impressed with Brandon’s professionalism and dedication to doing a quality job. He is a very personable individual, and he quickly earned my trust and confidence. I was very satisfied with the job he did and his commitment to getting it right.

Review 5 (2024-09-26 - Rating: 5)
Great experience! The appointment was easy to schedule, technician arrived in time and was very friendly, and I felt like they gave me a fair price for the leak detection price. I hopefully will never need to do this again, but American Leak Detection is clearly the leader for the job in the triad!

Review 6 (2024-10-08 - Rating: 5)
From the time I called Heather at American Leak Detection to the time Bib came out to locate the source of our leak, the customer service was ‘top notch’. Heather took the time to listen to my leak situation, got me on the schedule for the next day & when Bib arrived and assured me he ‘would find the leak’ (which he did), I knew we were ‘in good hands’! I now have ALD in my contacts list to reach out to the next time I have a need for any leak detection services and highly recommend their services to anyone in need of having a leak detected & located.

Review 7 (2024-10-16 - Rating: 5)
The American Leak Detector services performed an outstanding job promptly locating and repairing my pool pipe leak. Heather took my information, scheduled a service representative quickly and efficiently, and informed me when the representative would arrive. B. J. performed an excellent job of locating the leak. Additionally, B. J. provided pictures of the leak for my files. Derek was knowledgeable, efficient, and customer-friendly in expanding what was needed to repair the leak and provided photos of the repaired leak. Derek and Wib extensively searched for the pipe part required to repair my leak. These employees were customer-friendly and knowledgeable in their fields of expertise.I recommend American Leak Detector to customers needing assistance with leaks within their home or business settings.Brenda S. Holland

Review 8 (2024-04-26 - Rating: 5)
WOW!!! What a great company. I am in the middle of having my concrete in ground pool completely remodeled. I needed to get the skimmer, main drain and all the returns pressure tested before they begin the final build out.I called American Leak Detection at 10:00 Friday morning and left a message. Heather called me back at 10:20 AM. I explained what I needed and that I was going to be out of town next week and wanted to know if there was anyway they could come out tomorrow (Saturday). She said let me make a couple of calls and I will see if we can get out there TODAY at noon!!! She called back at 10:47 AM said it was all good to go for Noon.Brandon was the service tech who came out and did the pressure test for me. He arrived early, was professional, courteous, very knowledgeable and took the time to explain to me what he was doing. He even gave me some suggestions about the new plumbing I will be putting in.American Leak Detection was FANTASTIC to work with. What an incredible company and crew. I would HIGHLY recommend them if you have any leak detection needs. Super responsive and did an amazing job.

Review 9 (2024-03-22 - Rating: 5)
I had a water leak in my home and it caused my water bill to go up to $600. I had 2 different plumbers to come out and they couldn’t find the leak anywhere. I reached out to American Leak Detection and they were able to find the leak. It was hidden underneath the concrete slab in my basement. They sent Brandon out to do the repairs. He was very knowledgeable and friendly. He explained everything to me in a way that I was able to understand. If you have a hidden water leak you should reach out to them. They can find the leak and fix it. I give 5 stars.

Review 10 (2025-01-04 - Rating: 5)
Quickly located the exact location of water leak inside a flower bed and marked it for future repair as advertised.

Review 11 (2024-09-13 - Rating: 5)
Great crew. Arrived early. Let us know what they were going to do. Found a leak, check the entire pool and pump and fix the leak. Absolutely use them again.

Review 12 (2024-08-15 - Rating: 5)
Great company.Brandon did an excellent job in location of our underground water leak.I would not hesitate to use again.

Review 13 (2024-04-30 - Rating: 5)
I had a plumbing emergency . After speaking with Heather at American Leak Detectors, she was able to send someone out promptly. Hib was my technician. He was prompt, friendly and efficient. I felt the cost was reasonable. Overall, a good experience.

Review 14 (2024-04-12 - Rating: 5)
American Leak Detection was top notch! Wib, Brandon and Joe came into my home and worked diligently to find a slab leak. They located and fixed the leak. Cleaned up and I could not be happier. I would highly recommend this company. A+

Review 15 (2024-07-16 - Rating: 5)
Wib Rothrock was excellent in helping with my leakage problem. He is certainly a credit to your company. Im grateful for his expertise. Thank you.

Review 16 (2024-05-22 - Rating: 5)
Bj absolutely knows what he is doing. We had a leak in our upstairs hall bathroom that busted through our livingroom ceiling and traveled under are floorboards. We had a plumber come to our home from some local plumbing company and tell us there was no leak, which of course was impossible. We contacted the manager and a couple of days later she sent the Master technician out who stated the same nonsense. You have no leak. Once Bj arrived, it didnt take long for him to figure out the source of the leak. Im so thankful for his patience and skill. Somebody give that man a raise.

Review 17 (2024-03-21 - Rating: 5)
Brandon and Wil were punctual this morning. They both worked diligently to replace four different pipes underneath the garage. Poured new concrete to replace the two areas where they did repairs. Completely cleaned up!

Review 18 (2024-09-12 - Rating: 5)
The team found tricky leak in our swimming pool and repaired it. They did an incredible job. Highly recommended!

Review 19 (2023-08-21 - Rating: 5)
Brandon the tech that came to our house was first class. He was professional, on time and did his job well. He also reported to me in detail what he detected.Further customer service Heather was also polite, informative and very helpful.WELL DONE American Leak Detection TEAM

Review 20 (2024-03-28 - Rating: 5)
These folks are so professional and capable from the owner, the office, and the techs in the field. BJ found our leak after two other builders could not locate the problem. BJ repaired the leak and saved us money because of his expertise and experience.

Review 21 (2024-01-06 - Rating: 5)
BJ discovered the leak which hopefully has to do with our pool, and he has offered to swing by next week and check our water meter. He was professional and delightful to work with. We will pass your name on to neighbors who may have a leak issue. Thank you for getting here so quickly.

Review 22 (2020-10-24 - Rating: 5)
Nothing but GREAT service all around!! Called on a Saturday and left a message. They called me Monday morning and came right over. They found my leak under my laundry closet slab. I was just moving into my new townhouse that coming weekend! They scheduled me for Wednesday, and did an amazing job. They replaced the broken pipe, filled in the hole and cemented the slab. Completely cleaned up, hooked up my washer & dryer back up and you would never know there was an issue!! I am so grateful for them and their service and professionalism.

Review 23 (2021-10-17 - Rating: 5)
Highly recommend! I had a waterline leak somewhere in my front yard. They made an appointment for the next day (would have scheduled same-day except that didnt work for me). I was amazed that BJ was able to locate the exact location of the leak without digging up my front yard. He located and repaired the broken section in just a few hours, and restored the landscaping so you would never know any work had been done. The best part (other than having a fixed pipe): the price for the detection and repairs was exactly as quoted! When I made the appointment, I was given the exact price for a 2-hour detection appointment and a range of prices to expect for the repair, so I knew exactly how much it would cost, provided the problem was a normal repair (it was). Very professional operation - do not hesitate to call them for your waterline repair!

Review 24 (2021-08-18 - Rating: 5)
Amazing and professional service! American leak detection came out to my home and located a leak in my slab (they didnt even damage my floor with their locating equipment). After the leak was located they also repaired the leak and made sure we did not have another leak. Come to find out there was a second leak on the water line and made that repair the same day. Highly recommend BJ and Brandon for their quality of work. American leak detection save us tons of money. Thank you.

Review 25 (2019-07-10 - Rating: 5)
I had a leak from my water main to the house. American Leak Detection was recommended to me by several people. I called them and they were there within a day. Wib the technician was AWESOME !. He was very professional and explained everything he was doing and found the leak. Problem solved and would recommend them above anybody else.

Review 26 (2024-01-08 - Rating: 5)
The guys did a great job in fixing my leak, kept me informed on what they were doing as they worked, very polite and cleaned up the work area, would recommend them

Review 27 (2024-03-20 - Rating: 5)
We had an excellent experience with American Leak Detection! They were friendly and efficient. 10/10 recommend!!!

Review 28 (2018-04-30 - Rating: 5)
Came and saw me the same day about a major problem. They were kind and professional, eventually finding out that the city had likely turned on the wrong water meter. After finding this out, they didn’t even charge me for the full service call. I have never had a better experience with a plumber or contractor.

Review 29 (2024-08-31 - Rating: 5)
Quick, professional response. Courteous and knowledgeable personnel.

Review 30 (2024-05-24 - Rating: 5)
Well worth having them come out vs digging up my entire yard. Amazing how accurate they are with finding the spot.

Review 31 (2024-09-05 - Rating: 5)
Arrived on time and was very professional. Explained in detail what he discovered.

Review 32 (2023-08-19 - Rating: 5)
Hearther was very professional, couteous, friendly, knowledgeable and very experienced delivering communications, scheduling, listening to concerns, etc. Very pleasant and great person! A+++

Review 33 (2024-06-27 - Rating: 5)
Very quick to respond did a great job found where leak originated when we could not figure it out

Review 34 (2021-02-16 - Rating: 5)
Did a very thorough job of of looking for a possible methane leak from the septic system at my 86 year old mothers house. Luckily they found none, the foul odor was coming from a floor drain in the basement that had been put in over 60 years ago in case a water pipe or the hot water heater burst. Could no have asked for more friendly, courteous or professional service!

Review 35 (2022-09-06 - Rating: 5)
The company responded quickly to our need. The technician was punctual and was professional. Most importantly, he found our leak!

Review 36 (2020-03-05 - Rating: 5)
Professional company and always spot on at detecting a leak! I own Able Sewer and Drain and have used them for several years. I would highly recommend this company.

Review 37 (2020-11-19 - Rating: 5)
Amazing service! When they found my leak they clearly marked it and even told me the depth. They were spot on!! Highly recommend and will call them if I ever get another leak.

Review 38 (2024-01-08 - Rating: 5)
Very impressed with leak detection process. Leak exactly where they said it was located. highly reccomend this service.

Review 39 (2024-05-15 - Rating: 5)
Wilbur was exceptional.He was so professional and found the leak with minutes. Super nice and attentive to my questions. Number 1 representative for your company.

Review 40 (2022-03-29 - Rating: 5)
Very impressed. Justin was professional and friendly. He found the location which is a relief. Highly recommend

Review 41 (2024-01-30 - Rating: 5)
American Leak Detection detected and repaired a leak for us at our house. Wib, Brandon, and Joe did an outstanding job. They were polite and professional. Their workmanship was excellent. They left the house totally clean. You wouldnt know they had made a repair. We recommend American Leak Detection to anyone who needs this type of work done.

Review 42 (2024-01-01 - Rating: 5)
Very professional and thorough service. Explained everything in detail including what was necessary to make the repair. Highly recommend them.

Review 43 (2019-08-28 - Rating: 5)
This company was referred to me by another plumbing service to detect a water leak out in the front yard. I worked with both Ken and Wib and they are GREAT to work with. Ken came out within 24 hours of me calling them. They found the problem in a timely manner and was super nice. They explained everything they were doing. I would definitely 100% recommend them to anyone. They are an honest company to work with, which is hard to find nowadays.

Review 44 (2020-06-28 - Rating: 5)
Lots of really interesting architectural finds here. Also, does a great job of preventing architectural components ending up in the landfill.

Review 45 (2020-06-24 - Rating: 5)
He was on time, knowledgeable and professional.

Review 46 (2019-08-05 - Rating: 5)
Did a great job

Review 47 (2020-10-06 - Rating: 5)
Precise and fast

Review 48 (2025-01-10 - Rating: 5)
Technicians and the receptionist were very professional. Answered all my many questions and accurately found my leak issue within a reasonable time.

Review 49 (2025-01-09 - Rating: 5)
After calling American Leak they were able to be here within less than 2 hours. B.J., the technician, was kind and professional. The work was completed quickly. I so appreciate their professionalism and ability to find my leak allowing me to fix this issue and again have water!