Snake n Rooter Plumbing Company

Photo of Snake n Rooter Plumbing Company

Located in Lees summit, Missouri

Address: 3370 NE Ralph Powell Rd, Lee's Summit, MO 64064, United States

Phone: +1 816-554-3337

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    I cannot say enough good things about this Company. From my main drain going out of my house to the sewer to countless times that they have come and cleared our pipes. This time it was Christmas night and our hot water heater decided to go out. Service man by the name of Junior came out wonderful young man, polite knowledgeable he was in and out with a new hot water heater in about 30 minutes. There certainly was some Christmas magic that they did personally, I am a customer for life.

  • Review 2 (2024-12-05 - Rating: 5)

    I had such a good experience with Snake n Rooter. Delaney came out and fixed an issue that multiple plumbers have been trying to fix for the last year. He explained what he had to do, kept me up to date on the whole process, and, once finished, showed me all that he had done! He even spoke with the kids and was sure to make them comfortable while he was in their home! I appreciate the service given and how professional Delaney was! I 100% recommend!

  • Review 3 (2024-10-01 - Rating: 5)

    Snake and Rooter came to our house and handled our plumbing issues very efficiently. Delaney was very professional and respectful of our home. He listened to our concerns and he jumped right into work. He was able to complete the job the same day. We are overall very satisfied with the whole experience with the company from start to finish. They made scheduling the appointment easy and they arrived on time. Id hire them again and again for any of our plumbing issues!

  • Review 4 (2025-01-02 - Rating: 5)

    With temperatures forecast to plummet in the next few days, I disconnected a hose outside and when I did, the faucet began to leak. Without the proper knowhow and tools to replace it myself, I had Snake n Rooter out to the house to get that done before the extreme cold weather hit. The last thing I want is frozen pipes! Delaney just left after replacing that drippy faucet with a new one in less than 30 minutes. Great work and now I have the peace of mind knowing I have a new freeze proof faucet that will prevent frozen pipes in sub zero weather!

  • Review 5 (2024-10-11 - Rating: 5)

    Had a 2 man job that took all day.... Delaney #425 & Jase #407 were super nice. They were both professional and efficient. Best part was when they were finished not only did they make sure everything was cleaned up, but they took time to explain to me what had been done... considering the situation I am incredibly greatful for these 2 young men...

  • Review 6 (2024-10-31 - Rating: 4)

    Our water heater went out mid-shower..ugh! We called home depot to get one and to have it installed. They, the very next morning sent out SNAKE N ROOTER to replace it. Franklin was our technician. He was very professional, efficient, and polite. Took the time to explain, and made sure everything was up to par. I highly recommend.

  • Review 7 (2024-10-01 - Rating: 5)

    Tech has great customer service. Informed me of every step he made. Service was awesome! I would recommend him to anyone. I really appreciate it. Thank you! Jase #407

  • Review 8 (2024-12-17 - Rating: 5)

    I cannot say enough good about John!!! What a professional young man!!! A true asset to your company!!! Thank you John for being so helpful and helping restore our hot water and being so kind, punctual, honest and professional!!! We appreciate you!

  • Review 9 (2024-05-17 - Rating: 5)

    We would highly recommend this company to anyone needing professional, efficient, and friendly plumbing service. We had a pipe break and had to shut off our water and they were able to fit us in the same day as an emergency! And the technician they sent out, Jake, was very knowledgeable, proficient, professional and customer oriented. He was able to get our repair made fast, in about an hour, which was very much appreciated!

  • Review 10 (2024-05-10 - Rating: 5)

    Very impressed. Nick #367 went above and beyond helping with our water heater and teaching me how to keep my home safe for me and my family. Great customer service and knowledgeable about his craft. Looking forward to no more headaches and hot showers with the work that had been done. I can’t appreciate you guys enough for the quick response to our call for help.

  • Review 11 (2024-05-18 - Rating: 4)

    Work was fine-technician knew what he was doing and got the problem solved. My issue is with the quote for service. I was advised that it would be $235. When the tech arrived (and saw that I had a $25 coupon), a $25 fuel charge was added to my bill. Pure bait and switch tactic. You can make a sale or make a customer. You did the former.Quick follow up. Company saw my review and wrote me an apology and refunded my $25.

  • Review 12 (2023-03-30 - Rating: 5)

    Excellent company always shows up and follows through on everything they say. James #406 went above and beyond with removing and installing a new toilet for us. He was kind, courteous, and patient with us and our schedule.

  • Review 13 (2024-10-03 - Rating: 5)

    Dalainey was my plumber for the day! He found the problem quickly thankfully just a faucet replacement. Super friendly and now I’m back to a functional sink to do dishes 😊 thank you

  • Review 14 (2024-10-24 - Rating: 5)

    We are so appreciative to DeLainey’s expertise as he tackled our shower project with professionalism and left the bathroom tidy after the work was completed.

  • Review 15 (2024-12-31 - Rating: 5)

    True life savers, professional, and didn’t jerk us around like other companies did. I can’t thank you enough!

  • Review 16 (2024-06-08 - Rating: 5)

    Fast friendly service and pricing seemed reasonable. Serious props to Jake for being such a stand up guy. Genuinely one of the nicest guys Ive ever come across in a service industry. Would definitely use this company again.

  • Review 17 (2024-06-12 - Rating: 5)

    Jake is a excellent technician. Hes thorough and professional and fixed my plumbing issue completely. Thank you Jake and Snake n Rooter for your service.

  • Review 18 (2023-11-27 - Rating: 5)

    Daniel did a great job during his visit to my home for repairs. He was efficient and helpful! Also, I appreciated that he wore booties over his shoes as he was working. He addressed my concerns and completed his work within 1 hour. I would recommend Snake n Rooter for your plumbing needs!

  • Review 19 (2024-10-22 - Rating: 5)

    Thank you to Delaney and Snake and Rooter for helping clear our AC drain! He is very knowledgeable and efficient

  • Review 20 (2024-09-13 - Rating: 5)

    Jase & Dalainey did a good job and respectful and mannerable as they did there job I give them a 10/10 Thank you.Ms. Deborah

  • Review 21 (2024-11-25 - Rating: 5)

    Delaney was great! He was super personable explained the issue and quickly fixed it!

  • Review 22 (2023-04-13 - Rating: 5)

    I have used Snake n Rooter twice is the past couple months. Both times they did a fantastic job and then some, went above and beyond. Vince did my estimates and the work. He is an all-star, rare to find someone willing to go the extra mile and do quality work as well. My property manager was doing a good job of gouging me, I called around and got some estimates. I decided on Snake n Rooter, couldnt of made a better choice! I will continue to utilize their service for all my plumbing needs required in my 8 unit building.I even needed to call into the office twice and both times the staff answered and were very helpful with my requests. Got both requests taken care of immediately.I highly recommend them!!!

  • Review 23 (2022-07-29 - Rating: 5)

    Really enjoyed working with Snake N Rooter. They were referred to me by a trusted friend. Setting up the appointment was easy, they came out in a timely fashion and quoted and were out two days later to do the work. Bryan (#361) was the one who did my quote and the work. He was very kind and professional. I felt safe having him in my home! He ran a gas line for my stove and fixed a water leak under my bathtub. So happy to have both things taken care of, for a great price! Would definitely recommend!

  • Review 24 (2024-05-07 - Rating: 5)

    Jake came out and helped us with a broken sump pump pipe. He was fast and friendly. Answered my questions about a possible future job. He was very helpful. Would recommend.

  • Review 25 (2023-12-06 - Rating: 5)

    I had a backed up sewer line and tried another company to clean it. I didn’t have a good experience so someone recommended Snake & Rooter. They figured out I had a large root that needed to be cleared and did so. Chase, James, Hunter & Mike were all very friendly and did an excellent job. I highly recommend!

  • Review 26 (2024-03-17 - Rating: 5)

    My upstairs drains were a nightmare. Bryan, very polite, went the extra mile staying late to repair as well as snake, advising of any extra cost along the way.The next day Jase, very polite, snaked the downstairs and the main, no nightmares.I Strongly recommend Snake and Rooter!

  • Review 27 (2023-02-16 - Rating: 5)

    Tech 406 did such a great job fixing my clogged drain. He was very professional, cleaned up after himself, was thorough, and thoughtful. I especially appreciated that they were able to come a day earlier than they scheduled despite the weather. Only thing that could make the experience better is if they were able to narrow down times with their scheduling, however I do understand their reasoning for scheduling the way they do.Tech 407 just came out to do the sane job and also was great! The repeat issue is not their fault at all (rental property) but each time i get the same fantastic service. This guy even sprayed and cleaned my walls with disinfectant. I’m so grateful for their help!

  • Review 28 (2023-05-26 - Rating: 5)

    James #406 was very professional, courteous, factual, and personable. He was easy to talk to and was sure to explain everything to me. He was confident in his solutions and was very communicative. He clearly has a high level of integrity and cares about his customers. I won’t use any other plumbing company because of James. Thank you for all you do!P.S. it also didn’t hurt that the service was very affordable and was less than expected.

  • Review 29 (2023-01-02 - Rating: 5)

    Two days before Christmas guests were to arrive, our toilets flushes became sluggish. Not good! So we immediately called Snake N Rooter (since we had used them before). A technician came out promptly, cleared tree roots from 100 feet of our sewer line, and gave good advice for preventing future root problems (advice to save us money in the future). He was a very likeable and professional technician. The following week I needed to call customer service about a discrepancy on our bill (time billed). She was also very professional and took care of the problem immediately by refunding the amount of the discrepancy. We are very pleased with the prompt and professional service that we have received from Snake N Rooter, and I highly recommend them.

  • Review 30 (2021-12-11 - Rating: 5)

    I am very happy with my service with Snake and Rooter from the start! I had Joey #360 who was very pleasant and very efficient! He came in and immediately cleared the line. I felt that he was trustworthy, honest, and very polite. I feel like Ive finally found a plumbing company I can trust! Making the appointment was easy and everyone I talked to was very professional and kind as well. Keep it up Snake and Rooter...Youre doing it right!

  • Review 31 (2023-06-29 - Rating: 5)

    The water heater in my apartment was rusted, leaking and flooded my carpet. Eric came out to replace it and was EXTREMELY professional. The first water heater he brought was too big to fit into the space so he had to call to find a replacement and go all the way back to pick up a different one. Once he got it in he noticed there were no copper connections to connect to, it was only PVC piping. He had to leave again and go back to get the correct parts. A job that probably should have been a couple hours ended up lasting almost 7 hrs. Eric never complained, he explained everything in detail and was professional and lighthearted despite all the setbacks. You all hit the jackpot with him as an employee! Thank you for everything Eric! 😊

  • Review 32 (2022-11-28 - Rating: 5)

    Corey did an excellent job when he installed a new kitchen faucet. He was friendly, communicative, and efficient. He explained why the faucet he picked was better than the one that we had replaced within the past year by a competitor. Cheyenne, who scheduled, did a great job scheduling and making sure we knew when a person would be able to come out with the upcoming holiday. I recommend them!

  • Review 33 (2022-02-25 - Rating: 5)

    Great work! Michael and Zach are unbelievably knowledgeable and professional. They were timely and efficient in their work. Their work is impeccable, they cleaned up after themselves, and all of my issues have been solved, and a couple upgrades done too! I will recommend Snake N Rooter to everyone I know. I cannot describe how much I appreciate the quick turnaround and excellent work! Thank you!

  • Review 34 (2024-02-14 - Rating: 5)

    Our toilet was overflowing and we had 2 plumbers from other companies come out and couldn’t fix it. Nick #367 came and fixed our toilet within an hour of getting to it. He was friendly and courteous and cleaned up after. Fantastic!

  • Review 35 (2023-06-29 - Rating: 5)

    We had a drain backup in our basement and it was a mess! I called Snake n Rooter and they sent Jerry out to help us. He was very nice, efficient and quick. He got the drain opened and went the extra mile doing a fine job. We will continue using this company as our go to if we need plumbing help. Thanks, Jerry!

  • Review 36 (2023-09-05 - Rating: 5)

    I have been using Snake n Rooter for over 5 years as a Realtor. I use them for sewer inspections and repairs as well as big mainline repairs. They are always on time, competitively priced and finish on schedule. I refer them to all my friends and family and have never heard of anyone having a bad experience.

  • Review 37 (2023-03-02 - Rating: 5)

    Excellent service! I rarely write reviews but James 406 was very polite, respectful and provided great service! I thought I was getting service in the am to fix my clogged basement drain that ended up flooding my basement but someone cancelled so he was able to come out right away. He showed up promptly and fixed my drain and even did a good job cleaning up after himself in what seemed like no time! I definitely recommend James and this company!

  • Review 38 (2022-11-19 - Rating: 5)

    We had another plumber out who cleared our clog, no issues there, but the clog came back just a couple weeks later. Joey came out and not only cleared the blockage, but went above and beyond to figure out why it had returned and put in a work order to get our pipes setup to prevent it in the future. He was very friendly, informative, and seemed genuinely happy to help. Ive never had a better maintenance experience, and Ill be requesting Joey in the future if I can get him.

  • Review 39 (2021-08-25 - Rating: 5)

    Michael, tech#380 was very awesome, he explained everything with my kitchen drain and tub issues in great detail as well as answered all my questions in the same manner. He worked with me to where I was able to get both issues repaired. I highly recommend Snake n Rooter to everyone, I have been a loyal customer for quite some time, I wont call anyone else but them! A big thanks to Michael today, as well as Joey in the past. This company is very professional and spot on with everything!

  • Review 40 (2024-02-04 - Rating: 5)

    Nick #367 was on time, listen to what the issue was and helped search the house for the water shut off valve BEFORE working on the shower plumbing. He ran and got a new part as the current one was determined truly faulty. He fixed the issue and even cleaned out my shower head of water deposits! (The shower head wasn’t the request, but he went out of his way to improve the shower)!

  • Review 41 (2022-11-02 - Rating: 5)

    We are living in a rental, have had various issues, the management company sent out Snake n Rooter today and I was very happy with my interaction. They responded very quickly to the work order, were able to get the home checked quicker then we had initially scheduled,the guy was very knowledgeable, patient, took his time to ensure my family was safe in regards to a possible gas leak. Thank you so much for some peace of mind snaken Rooter! hire this company with confidence 👍

  • Review 42 (2023-09-01 - Rating: 5)

    Had a leak in my ceiling from the tub drain. James came and assessed the problem and gave us the estimate. He got the parts and finished the repair in about an hour.He cleaned up after the job and had us back in service with no problems! Great service.

  • Review 43 (2023-06-13 - Rating: 5)

    My room mates and I have had trouble with clearing out a clog in our kitchen sink pipe for several months. Both myself and several other people have tried every option we could think of to get rid of the clog, all of which were ineffective, and Snake n Rooter was able to take care of it! Eric was incredibly nice, did an amazing job and was able to come in and fix the issue within half an hour!

  • Review 44 (2021-08-15 - Rating: 5)

    Highly recommend. Bryan came out at 7:45 on a Saturday night. No extra charge for it being a weekend/evening, and Bryan fixed our clogs within 15-30 minutes. Very polite. Didn’t leave a mess. I would highly recommend Snake ‘n’ Rooter Plumbing. Phone staff and technician were very professional - and the charge was HALF what I was quoted by a national company servicing our area. Couldn’t be happier with the service!

  • Review 45 (2022-04-12 - Rating: 5)

    Thank you Snake n Rooter for sending such an outstanding technician to take care of my plumbing problems. Caleb (#394) was very professional, personable and very proficient at his job. He took the time to explain what he would be doing, the price and then he quickly resolved my plumbing issue. It is because of your fantastic quality of service (fixing the problem, and customer care); I only use Snake n Rooter! Thank you Caleb, it was a pleasure meeting someone who takes pride not only in their work; but the company they represent as well!

  • Review 46 (2019-07-17 - Rating: 5)

    Scott was great!! He listened to our description and accurately diagnosed the problem. He went to work and soon had our drains flowing once again. We are very pleased, and we wont hesitate to call again should we need Snake-n-Rooters services. Ive used their services over the years at another residence, and their work was always top notch. Thank you!!

  • Review 47 (2021-11-08 - Rating: 5)

    We have not been able to use our Master bathroom tub since we moved in. Each person came out and said they would have to go behind the shower to fix the leak. Daniel H came in and found another way. He was super friendly, professional and did not leave until he had it completely fixed. He even found another leak after he fixed the initial leak and fixed that one too. I was so impressed with his efforts to ensure that everything was fixed before he left. He spent at least 6 hours that night fixing both leaks by himself. I was so impressed and grateful. Thank you for taking care of this issue for me.

  • Review 48 (2022-06-01 - Rating: 5)

    Snake-N-Rooter is hands-down the #1 service I recommend to folks when it comes to anything plumbing related. This is my second review of the service, and theyve come through again when others were a major let-down.My water heater was leaking and I was attempting to address it using my home warranty. Over a week after the initial inspection via the plumber the home warranty had sent, I still had a leaking water heater and was switching out towels to sop up the water several times a day as well as getting nowhere when calling back and forth between both the warranty and the plumber to find out the status of the replacement part...only to just yesterday have found out that a misunderstanding on the plumbers end re: sourcing the part was part of the reason for the extended delay.Im so thankful I called Snake-n-Rooter for a second opinion and diagnosis last week. During Vince and Chucks visit, not only did Vince take the time to thoroughly diagnose the issue and the reasoning for the prior diagnosis requiring a slimmer water heater (which is harder to find); but he also informed me that I should consider getting a vent in my door to allow for ventilation, once I have the door put back in place. Not only that, Vince stood right there and called around and was able to confirm availability of the slim heater that would fit through my narrow closet door & Chuck called around to get a firm quote price. They quoted me that day and Vince made sure to submit my information so that Snake-n-Rooter would be ready to schedule the install as soon as I gave the word.After confirming the continued issue with the prior plumber re: parts, I called Snake-n-Rooter. Vince was able to remove and install the water heater furnace today, just one day following their initial visit. That included him having had to make adjustments to the flu and gas line(?) in order to fit the taller, slimmer unit.And all done with professionality, courtesy, respectfulness of property and care.I told him and Chuck yesterday that I love this company for who they are and what they represent. And I dont use that term lightly. Vinces service lived up to the high standard that John and his crew set last year.Theyre the best.

  • Review 49 (2024-02-10 - Rating: 5)

    Nick M #367 did a great job clearing the main line. There were several problems going on with the house that Nick diagnosed as being related to the main line being clogged. Very friendly and helpful.

  • Review 50 (2022-09-14 - Rating: 5)

    Bill arrived on time to replace our hot water heater from 1984. He was very kind, professional, and completed the job in a timely manner. Bill also explained everything thoroughly and let us how long it would be before we have hot water. He also hauled away the old hot water heater that was full of sediment. The new hot water heater has been working great with no issues. We couldn’t be happier with Bill and the whole Snake ‘n’ Rooter team. I highly recommend Snake ‘n’ Rooter for any plumbing issues you may have.

  • Review 51 (2023-03-30 - Rating: 5)

    #406 James is an awesome tech, showed up on time, was quick and clean. He is a really good guy who was professional and nice to my big scary looking dog. He really went above and beyond, the company has never let me down before either.

  • Review 52 (2021-08-17 - Rating: 5)

    Joey and Caleb were amazing! They informed me of everything they found and what they were doing to repair the issues. They were kind enough to show me exactly what was going on and let me see each issue for myself. They went above and beyond to make sure I was educated on the issues and what to look for in the future. There were no hidden fees or charges for services that were not provided. They cleaned up their work area and reviewed everything with me before they left. Very professional, polite and knowledgeable. I highly recommend this company and will request them in the future.

  • Review 53 (2019-11-20 - Rating: 5)

    Snake N Rooter is always amazing! We use them about once a year on our problem sewer lines at our house. Every technician is polite, helpful and respectful. They show up quickly and prices are always very reasonable. Office staff is always very easy to work with too. I have never had a bad experience with them in all the years that I have been a customer. Highly recommend!

  • Review 54 (2023-03-13 - Rating: 5)

    Bill came out to repair my water shut off valve and leaking pipe. Turns out it wasnt broken, I just didnt turn my water shut off all the way off! Bill showed me how to operate it properly and fixed my leaking pipe. Very professional and affordable. I highly recommend Bill and this company.

  • Review 55 (2022-02-19 - Rating: 5)

    My main line drain clogged on a Wednesday. I called for an appointment that afternoon, but because of a coming snow storm, the earliest appointment was Friday. Joey finally got to my house, after a very long day of catching up due to said storm, and assessed my problem. He had it fixed in a very short time. The price was so reasonable and the benefits that come with the service are really amazing. This company will be my go to from now on for all my plumbing needs. Thanks so much!

  • Review 56 (2020-05-21 - Rating: 5)

    I would highly recommend! Hunter #336 is very friendly, kind, and knowledgeable! He was very quick, efficient, and professional. Their prices were very reasonable. They were able to get to my home in a great timely manner. I had AB May here before them and they could not unclogg my pipe in the kitchen and then they sent a camera tech in and tried to tell me there was all this stuff wrong that wasnt.i am so happy I call snake n rooter for a second opinion and they for sure got the job done right and didnt try to scam me like AB may did. Thank you and I will for sure use them in the future and would recommend them to everyone!!

  • Review 57 (2020-05-26 - Rating: 5)

    I will forever use Snake n Rooter from now on for all my plumbing needs. We had another company come check out a plumbing problem that really just made things worse and luckily Snake n Rooter was doing work for my neighbor so we asked them to take a look.Snake n Rooter was able to diagnose the problem quickly and made me feel super comfortable with having them do the work. For a very reasonable price they were able to fix my plumbing issues quickly and cleaned up nicely when they finished. All the guys who came to do the work were very friendly and professional especially Jared!

  • Review 58 (2021-03-04 - Rating: 5)

    Awesome service!! I called in the morning and they said they were busy and were going to come out the next day, which was perfectly fine. Then I received a call back hours later saying they had a cancellation so their guy Joey (#360) came out to my house because I wanted them to check to see if I had any clogs in my drains, since my pipes were acting weird, such as backing up or leaking in places. Joey was very thorough and checked a lot of things from my shower, jacuzzi, sinks, and more.

  • Review 59 (2022-08-18 - Rating: 5)

    The technician, Jesse, was friendly & personal! He did a great job too, keeping the price under his estimate. Resetting the toilet in this old house turned out to be more difficult than he expected--and more time-consuming--but he didnt charge me for the extra time! My cats even made friends with him. Initially, I was a little put-off by the recording saying the company has a militaristic approach, and only hires techs that are clean-cut and clean-shaven, because I prefer diversity; however, I have only had positive experiences with the company and will continue to use Jesse for my plumbing needs!

  • Review 60 (2024-03-28 - Rating: 5)

    This company was incredible. Best craftsmanship, best warranty, best people, and best price! Couldn’t ask for more. They did my mother’s sewer repair and she highly recommended them to me. The best recommendation she ever gave me! I interacted with 3 different employees of theirs with the same amazing experience. All of them have decades of experience and have passion for what they do and take pride in it. They replaced my sewer pipe that was inside my landscaping. They had to remove a bush to get in there. Not only did they put all the dirt back, but they also put the mulch back and landscape molding. They even swept the street when they put the bull dozer back on the truck. Very meticulous and detailed. Very happy customer and they have earned all of my business in the future.

  • Review 61 (2020-02-06 - Rating: 5)

    I would recommend Snake n’ Rooter to anyone! I called the office, and was greeted with the most helpful & friendly staff on the phone, which is always nice. The customer service representative took downmy information, and she actually cared about my issue. Within no time a trained technician was at my house. Jon was very professional, outgoing, and he was great at explaining the problem with my sink/drain. I’m a single female, so normally I’m not comfortable with men in my house, but Jon just made this such an easy and smooth process, which was fantastic! The price was even lower than the two other places I called. Thank you Jon, and Snake n’ Rooter for fixing my problem before my dinner party!

  • Review 62 (2021-02-26 - Rating: 5)

    Joey #360 was excellent. I needed to have my home main drain line cleaned out and he was very professional, neat , clean and showed up on time. He asked if I needed anything else done and I also had him repair my toilet. Excellent hard worker and will always request him when a plumber is needed.

  • Review 63 (2024-11-13 - Rating: 5)

    Dalainey knew the solution to our issue right away. Very professional. Thank you fixing our shower.

  • Review 64 (2019-03-28 - Rating: 5)

    I have used Snake and Rooter for years. Unfortunately it has often been outside normal business hours. They dont charge a premium for this. My most recent experience was a slow running washing machine drain. Micholee, at their call center was very professional. And I had my arrival scheduled within 45 minutes. Bryan, the tech who arrived, was extremely courteous and knowledgeable. He had to run the line three times, but kept working until the drain was totally free running. I cant say enough good about Snake and Rooter. They have never let me down, no matter what or when they had to provide service.Their fee is reasonable, and their work is first rate. I recommend Snake and Rooter if your house needs a plumbing fix. They have never let me down, no matter the time or problem. Six stars if possible.⭐️⭐️⭐️⭐️⭐️⭐️

  • Review 65 (2020-05-16 - Rating: 5)

    Recently, we had a sink blockage/grease trap issue in our restaurant during Friday night dinner rush. Joey showed up quickly, he was very knowledgeable, polite, and professional. We were able to work around him (in a very small kitchen), and he had us fixed in no time. Price was reasonable, we would definitely recommend the company and plan on using them in the future (and requesting Joey!).

  • Review 66 (2021-07-16 - Rating: 5)

    We needed a completely new water line installed, after an outrageous quote from another company we contacted Snake n Rooter. Not only did they save us thousands, the quality and kindness provided by Hunter and Alex was beyond expectation. We had already gone a week without water and Snake n Rooter fit us into their busy schedule FAST! I cant express enough how pleased I am with this company and specifically these 2 individuals. I will highly recommend their services to anyone in the area. THANK YOU SO MUCH!!

  • Review 67 (2021-08-10 - Rating: 5)

    I had hired a company that I used to install a new air conditioner and furnace to do my drain cleaning. The technician ended up breaking her tool inside of my pipe and completely locked up my system. After 2 hours of that technician not being able to retrieve the broken tool, they basically told me they were going to have to Jackhammer up my basement floor and replace the pipe in order to fix the problem. Daniel, Field Sup from Snake n Rooter came out, and skillfully removed the tool out of my pipe and fully cleaned my pipes and then took the time to video my pipes and is giving me a full description of what took place by the other company. He was so considerate and gracious with me. This is my second time using them and they really stand by their work. I highly recommend Snake n Rooter!

  • Review 68 (2022-06-29 - Rating: 5)

    Jesse 293 and Jerry were my service people. Very professional and pleasant. They did an awesome job in a very reasonable amount of time. The price was very reasonable. I would recommend the to anyone needing service. What super gentleman. Thanks.

  • Review 69 (2021-05-09 - Rating: 5)

    Bryan was amazing. He worked all day on a Saturday to completely redo our plumbing pipes in our shower that were messed up by a previous technician. Thank you so much Bryan! You did a great job, installed beautiful facuets, cleaned up and were very professional and nice. We sincerely appreciated your time and effort helping us to get back to normal with running hot water! Thank you so much again!

  • Review 70 (2021-03-12 - Rating: 5)

    Had to have our main drain cleaned out. Service Tech Chris was right on it. He is very professional and knows his stuff. He was extremely nice and informative. Snake n Rooter definitely has our business for all future plumbing needs.

  • Review 71 (2022-02-16 - Rating: 5)

    Jonathan, Chris, and Alex did a great job. It was not an easy fix, but they didnt give up and kept working till our issue was resolved. They were great to work with and very honest. We will call them again if we need help in the future, and will recommend to friends.

  • Review 72 (2020-04-19 - Rating: 5)

    Hunter and Mark were awesome and so professional when they came to work on our plumbing issue. Prior to them, we also had experience with Joey, who had come last year for an issue. Every technician has been extremely knowledgeable, efficient, and respectful, and we couldnt recommend Snake n Rooter more.

  • Review 73 (2020-08-03 - Rating: 5)

    We are so grateful for the excellent services of this company! Michael & Stephen (#381) were professional, punctual, thorough and went above and beyond our hopes in detecting leak in old pipes and replacing them. THEN..didnt just leave...made sure it was working correctly and all was in good order! Highly recommend these two hard working individuals.

  • Review 74 (2020-03-18 - Rating: 5)

    Called when I was having backup issues with my sewer line. They immediately picked up and got someone out that same day to snake the line. A week later when the same issue came up again the company got someone (Jonathan) out to investigate free of charge and quick. He is extremely knowledgeable in his profession and pegged the issue right on the head within a couple of minutes but still went through the motions of eliminating all options at my request without hesitation. Tim and his crew came the next day and started cracking the driveway open to see what the issue was. Jonathan was right!...Cable company cut through the main sewer line causing serious issues for us. Tims team did an excellent job at the repair and was always respectful when I came to investigate. They all did a bang up job and I would highly recommend using their services as they were 15 min early to the appointment as well as extremely professional.

  • Review 75 (2020-08-03 - Rating: 5)

    Daniel responded to fix a simple clog which he handled very quickly. We also had a toilet that was not draining correctly. He was able to diagnose the issue and made the toilet function correctly after a lot of work. I highly recommend this company. I called in morning and they responded on same date, calling me when the plumber was on his way to our residence.

  • Review 76 (2020-05-23 - Rating: 5)

    The field rep Joey #360 did a fantastic job!!!! He cleared our laundry drain clog in a matter of minutes!!!! Joey was very friendly, polite, personable & did not waste time fixing the problem. Also, the dispatch lady (didnt catch her name) was very polite on receiving our call & also she updated us on Joeys ETA. This is our second time using this company for our plumbing needs. Definitely earned my business in the future.

  • Review 77 (2022-08-19 - Rating: 5)

    Chuck and Vince came to address issues with our very old hot water heater. They were on time and thoroughly explained the problems and how the system worked. It was very obvious they had in depth knowledge on hot water heaters. They also kindly addressed and fixed an issue we had with our dishwasher not draining. I couldnt recommend these guys enough, they really take the time to do things right and explain it to the customer in detail. Thank you so much Chuck and Vince!

  • Review 78 (2022-04-23 - Rating: 5)

    I called them on 4/21/22 and requested service for a leaking pipe. I always request Jesse! Jesse has serviced my home thru Snake n Rooter for years and he is always on time and the service that Jesse provides is top notch and he has a great personality! Ive never ever had to make a call back when Jesse is sent to my home.Call Snake n Rooter and ask for Jesse!!! Youll be glad you did!

  • Review 79 (2020-01-15 - Rating: 5)

    Recently purchased a new sink and faucet online and I knew I didn’t want to install myself due to it not going to match up with the current/old plumbing so I gave Snake ‘n’ Rooter a call and setup an appointment for the day the new sink was going to be delivered. The tech showed up on time, and was able to get everything taken care of fast. Over the past year I’ve used two other companies 1 to fix a backup in our downstairs kitchen and one to replace our main water cut off. Snake ‘n’ Rooter was by far the best experience and I will definitely be using them going forward for all of our plumbing needs!

  • Review 80 (2021-05-09 - Rating: 5)

    I believe the guy who did our service call was Chris at Douglas Place apartments. The customer service was superb. He took the time to thoroughly explain what was needed, he got the job done in a timely manner, and he did a great job with cleaning up after himself (not all that common). I was very much impressed and happy with the service provided. Thank you so much!!!?

  • Review 81 (2021-05-22 - Rating: 5)

    Had what we thought was just a clogged shower drain. Saw the high ratings for Snake N Rooter and decided to give them a call. They came out and found out due to a remodeling job by previous home owner, the shower was installed improperly. Gave us the run down of what needed to be done, along with estimate. Had Daniel come out a couple weeks later to completely take out the old shower and redo the drain. He didnt have to, but he went ahead and fully installed a new shower for us. He went above and beyond what the job and the estimate called for and we were very pleased with his work and end results. Any future plumbing issues we have, we will definitely be using these folks again!

  • Review 82 (2020-03-02 - Rating: 5)

    I had used Snake n Rooter three times over the past 4-5 years to clear our main sewer line due to root growth from a large tree in our front yard. They had been recommended by a neighbor and we found them to be 25% cheaper than the company we had used the previous three years. Snake n Rooter has always been responsive when contacted to schedule a service call quickly and have been on-time 100% of the time. Quality work has always been performed and clean-up is thorough.The most recent service call included a couple of floor drains and secondary drain lines that had been ongoing problems. Snake n Rooters Service Technician, Chris Corniels, was very professional and complete in troubleshooting the problems and identifying the underlying issues. His expertise enabled solutions to be implemented that were more effective and will be longer lasting than previous attempts.

  • Review 83 (2021-02-14 - Rating: 5)

    This morning we used Snake n’ Rooter and received incredible service. David Wilson was friendly, professional and efficient. He came to the apartment and was able to get our toilet/bathtub unclogged in no time. We are definitely pleased with our service and if we have any future issues we will definitely be using this service again.

  • Review 84 (2020-02-07 - Rating: 5)

    Joey #360 did an amazing job replacing some pipeline coming from our kitchen line. He took the time to explain everything and the cost related to what he would have to do in order for us to have a working line. He worked very efficiently and was able to get our kitchen sink working again the same day! Would highly recommend calling them for your plumbing needs. Ask for Joey, he is awesome!

  • Review 85 (2023-02-28 - Rating: 5)

    My tub was draining slowly and my sink was completely clogged. James #406 had it fixed in no time. He checked my other sinks to see that they were draining and he talked to me about plumbing care. I appreciate his help and advice. I would recommend James and Snake n Rooter to everyone!

  • Review 86 (2021-11-11 - Rating: 5)

    We had another plumbing company come out and snake a drain they pierced the drum trap then quoted $2800 to fix the mess. Snake n rooter did the entire job the next day for just over $900. We were very pleased with Bryan. He was professional and did quality work. For plumbing work I will always call snake n rooter!

  • Review 87 (2021-07-09 - Rating: 5)

    I have been in the service industry for 35 years. I know first hand how important customer service and satisfaction is. My wife and I had originally called out a “big name” plumbing company in the Lee’s Summit area. It was a nightmare. Major “run around”, an outrageous estimate ON SOMETHING THAT DIDNT EVEN NEED TO BE FIXED!!! We wanted a second opinion. On a whim we called Snake N Rooter. They sent out Daniel Hixon. WHAT AN AWESOME YOUNG MAN!!!!He had the problem fixed in no time, saved us THOUSANDS OF DOLLARS, and we used that savings to do some bathroom remodeling which Daniel gave us a very professional detailed estimate and started the project 2 days later.He worked his butt off and finished in a very timely manner with everything looking great.Our experience with Daniel was fantastic. I hope Snake N Rooter know what a champion get have representing their company!!Great experience!!!Sincerely,Brian Rex

  • Review 88 (2020-08-18 - Rating: 5)

    I was so impressed with Dustin and Mark finding and repairing my leak. The leak was found and repaired quickly and the site left nice and clean. He had a lot of knowledge for his young age and was willing to explain in detail what needed to be done. I have had 4 different plumbers in my house within the last month and Dustin and Mark are Number 1. Thank you for all you do and did. I appreciate you!

  • Review 89 (2020-06-05 - Rating: 5)

    Joey was great. He found a problem with the plumbing that had been overlooked by another plumber. Appreciate him coming on short notice and also appreciate them putting us high in their busy que when we were not an established client. I definitely recommend them and Joey!

  • Review 90 (2022-04-10 - Rating: 5)

    I called a little late in the day and the person said that they were doing next day service which I couldnt do because I had to work. I asked for an appointment for my next day off. They ended up calling me back because they had a tech in my area and made it that day. He was very polite and professional. The job was done well and he got it done quickly. Much appreciated.

  • Review 91 (2024-09-30 - Rating: 5)

    Delaney came out and did a great professional job. He not only found the problem but made a mess doing it and cleared it up no problem. He was very friendly with my animals as well as my kid. The guy is absolutely amazing and would totally use snake n rooter again

  • Review 92 (2022-05-25 - Rating: 5)

    Mr. Jesse Neeley from Snake N Rooter was terrific! In a nutshell, thanks to his experience and creative thinking, he saved me $5000.00. Anthonys H & P was going to scalp me for $6K. Communicated well, worked fast, cleaned up and was very polite and professional.Thank you so much!

  • Review 93 (2019-07-16 - Rating: 5)

    Snake n Rooter just came out to our house to fix our main drain backup. The plumber/technician, Jared, was awesome! He was very kind, thoughtful, and explained everything in detail on how to help prevent this from happening again. Excellent customer service and I will definitely be using them again if I ever need to! Thanks Jared and the Snake n Rooter team!

  • Review 94 (2022-07-12 - Rating: 5)

    When was looking for a estimate on replacing my sewer line they told me didnt need the whole thing just a sction replaced which saved me thousands, then noticed my kitchen plumbing was wrong and quote that as well. They had the best price, the only one that didnt try to pressure me then set it up so everything could be done in 1 day. Used them 5 years ago for a sewer clean on a Sunday and both theyve been fast and efficient.

  • Review 95 (2021-06-26 - Rating: 5)

    Very professional from the beginning when I talked to Debbie for my appointment. Very pleased with Hunter who came and did the job. He was very good and caring. Made me feel comfortable having someone in my house. Would recommend this company anytime!!

  • Review 96 (2020-06-17 - Rating: 5)

    The technician, Michael M, showed up right on time for my appointment and also right at the exact moment I had a conference call. I used the international language of pointing and gesturing to show him where my issue was. He nodded in understanding and got right to work. I was still on the call when he was finished and he was so patient waiting for me to get off my call. I really appreciated his professionalism and understanding. I have used Snake n Rooter in the past and will definitely use them again especially if I am lucky enough to have Michael as the technician!

  • Review 97 (2019-09-12 - Rating: 5)

    Daniel was very professional. He explained everything as he was troubleshooting. Once identified he resolved the issues and offered advice on how to prevent the issue in the future.This is the third time I have used your service. I have never been disappointed and always extremely satisfied.One last thing in regards to Daniel. This man was an absolute “gem”. He explained everything. I told him I will be replacing my refrigerator and water line for the ice maker. He looked at the current set up, explained what would be needed to fix. Because of that interaction, I will definitely contact your establishment for the work.Thank you again for the excellent service and to Daniel for at lease not making any question seem dumb.

  • Review 98 (2021-06-01 - Rating: 5)

    Company responded quickly to our call. Joey and Caleb responded within about 3 hours of our Saturday morning call. They unclogged my sink quickly and were done within 30 mins. Very professional and courteous. Awesome job!

  • Review 99 (2020-06-14 - Rating: 5)

    Yesterday we had one of the larger, more advertised companies out to unclog or main line. That kid took one look at my ancient plumbing and wouldnt touch it. Fast forward to today, Snake n Rooter sends Michael out. He didnt hesitate to get busy with unclogging my entire house. I will never call any other company again! They didnt charge extra because it was Sunday. It cost me a lot less than the other company would have charged me. Awesome company, and I cant say enough good things about the technician they sent! I will definitely be using them again.

  • Review 100 (2023-06-03 - Rating: 5)

    Jesse N. (#293) was very helpful. He fixed a back-draft issue with our hot water heater. He was knowledgeable and efficient. Very good experience.

  • Review 101 (2020-09-05 - Rating: 5)

    We just moved into our home and had a plumbing issue. They were here within 30 minutes. Daniel was absolutely amazing was here for a couple of hours. The problem was resolved. Will be using them in the future for any pluming issues. I highly recommend this company! Again Daniel went above and beyond and we greatly appreciate everything he did for us!

  • Review 102 (2020-02-17 - Rating: 5)

    There are a lot of companies that talk about service, punctuality, quality, etc. and you dont really know until you use them. My family and I recently had a sewer backup the eventually required a pipe replacement resulting in digging up a portion of our basement and our front yard. What began with a simple snaking out the drain led to running a camera line down and eventually the replacement. The quality of the individuals was first class. They are humble, courteous, polite and truly want to help. Whether they were finished jackhammering out my basement or filling in the hole in my basement I couldnt tell that anything consequential had been done. Well, actually I could because they left it better than when they showed up. Well done Snake and Rooter! Plumbers! Right? They are first class in how they treat their customers and the work they do.

  • Review 103 (2020-12-10 - Rating: 4)

    Thanks to Bryan for coming out on a Saturday night and fixing my clogged drain. My only wish is that when the rep on the phone said someone would arrive after noon, it could have been a more specific time. I waited around until 4pm and then had to run some errands. In the end though, Bryan arrived around 8pm and got it done! Great work done! Thanks for coming out!

  • Review 104 (2021-06-17 - Rating: 5)

    Joey#360 was did an awesome job snaking/clear out my main for the house. Basement was backing up and he got big Bertha downstairs and main unclogged in less than an our. He even talked about other solutions on updating my old cast iron piping. Even pointed out that when my house was built in the 70s and some of my pipes are going slightly up hill causing other issues but gave an estimate on fixing. Would Definitely recommend to other for your service.

  • Review 105 (2019-12-16 - Rating: 5)

    I had a clogged kitchen drain beyond the trap under the sink. Joey came out and successfully unclogged the drain. He quoted me a fair price and even though he was here a little past the initial hour, he did not charge any extra. He was very polite, kept the mess to a minimum, and cleaned up everything before leaving. He was very helpful by answering a lot of questions I had about use of the garbage disposal and a few other issues. This was the second time I have used this company and both experiences have been very satisfactory.

  • Review 106 (2020-07-12 - Rating: 5)

    Bryan was our service tech - he did an awesome job!! Came out on a Sunday, charged a reasonable price and got the job done quickly and cleanly. I always call these guys first - they’re the best plumbers in KC!

  • Review 107 (2020-03-02 - Rating: 5)

    Chris Corniels is quick, professional, friendly, thorough and left no mess. 30 warranty on drain clog is great. Pricing fair and up front before scheduling service call. Would have preferred advanced mention of fuel charge but it was reasonable and I maybe should have thought to ask. Great service overall.

  • Review 108 (2018-12-25 - Rating: 5)

    On Saturday evening, I discovered our main line was clogged. I called several plumbers to schedule an appointment the next morning (Sunday morning). Snake n Rooter was recommended by a plumber that was not available. I called the next morning and scheduled for a plumber to come. He arrived around 10 am. He was polite and courteous, and took the time to talk about different issues that might have caused the clog. He solved the problem and was on his way. This company does not charge a premium price for weekends or holidays. I will definitely use this company again.

  • Review 109 (2020-07-20 - Rating: 5)

    These guys are professional, punctual, courteous and honest every time I call them. I have experienced other plumbers and plumbing companies in the past that try to sell up sell additional services that I dont need just to drive up the price and it feels bad. I always feel the people at Snake N Rooter are honest and thorough and polite. I believe they tell me the truth as to what they see but I never feel pressured or mislead to spend more than I need to have to solve my problem. I have probably spent more time and money than I needed trying other companies in the past but I believe I have found a good company I can trust to help when I need it. I am grateful to have found Snake N Rooter. I highly recommend this company to family and friends.

  • Review 110 (2021-03-23 - Rating: 5)

    Snake n rooter was the only company out of many that answered our call on a Saturday. They were able to come out the next day which was greatly appreciated. David W. did a wonderful job repairing our toilet. He was very kind and knowledgeable. Couldn’t have asked for better service. Thank you!

  • Review 111 (2021-05-28 - Rating: 5)

    Absolutely outstanding service, high caliber of professionalism, and responsive to inquiries during the repair of my sewer line. They were always ahead of schedule and when an emergency arose, they were able to fit me in to their schedule. I HIGHLY recommend using their services and will certainly do so in the future. Outstanding people and company!!

  • Review 112 (2019-07-16 - Rating: 5)

    Snake and Rooter gave a realistic timeframe for when the plumber would be at my house and the plumber who arrived (Bryan) was polite, listened to my whole description of the issue, told me his assessment of the problem, explained how he would resolve it and then did so quickly! A bonus for Snake and Rooter is that if your initial problem is solved in less than the minimum time they charge (1 hr) the plumber will be glad to see to any other plumbing issues you have in that amount of time! I was able to have Bryan fix a couple of little things that I would not have called a plumber for on their own. Also he answered all of my many questions patiently and with kindness. This is my second time to use Snake and Rooter (different issues) and both times Ive had the same excellent experience with two different plumbers. Im a very satisfied customer who will be loyal to Snake and Rooter anytime I have a plumbing need.

  • Review 113 (2022-01-18 - Rating: 5)

    I highly recommend this company. They dispatched someone to unclog my kitchen drain right away, and the technician, Brandon, was very professional and courteous and answered all of my questions. The price was reasonable too! I will definitely use them again for any future plumbing needs.

  • Review 114 (2020-07-25 - Rating: 5)

    Had a clogged kitchen sink. Apparently putting a pan full of pasta wasnt a good idea! Gave these guys a call and within an hour they showed up. Our service techs name was Stephen (#381) and was very friendly. He diagnosed the problem, brought his tools up and got to work. And within under an hour took care of our clogged kitchen sink! Had some great tips for us on what not to put down the garbage disposal. Overall our tech Stephen was great and saved our weekend! Thanks to him and Snake n Rooter!

  • Review 115 (2021-03-11 - Rating: 5)

    We tried calling several plumbers in the area and no one answered the phone or the number was disconnected. Snake n Rooter answered immediately. Debbie was very kind and set realistic expectations while making us feel like our business was important to them. David Wilson was on time, professional and courteous. Most importantly he fixed the issue quickly. We will definitely call them again, should we need their services.

  • Review 116 (2019-07-25 - Rating: 5)

    Our handyman recommended this company to us as a very reliable plumbing service, and I couldn’t be happier with his recommendation. I love this company! We’ve used them twice now. Joey (#360) fixed our drain today. He’s proactive, friendly, efficient, and offered to look at any other problems we may be experiencing in our plumbing while he was here. I can’t recommend this company highly enough.

  • Review 117 (2019-10-25 - Rating: 5)

    Micheal and Ike were fantastic!! They scheduled a return and showed up as promised. They worked hard and were accountable. We really appreciated their help. The front desk/secretaries are also so great! They were always kind and happy to help. I would highly recommend to friends and family.

  • Review 118 (2020-02-26 - Rating: 5)

    I called at 8:00 am and by 11:00 am Joey (#360) had unclogged our very messy kitchen drain. I was impressed by the work Joey did, the value of the service and the overall professionalism. This was the first time we used Snake n Rooter but we will definitely be a repeat customers.

  • Review 119 (2020-09-19 - Rating: 5)

    My plumber was Joey #360. He arrived quicker than I thought. He is a very pleasant young man who answered all my questions & got right to the correct solution. He left my home in a good condition, picking up & testing his work, to be sure the repair was properly done.

  • Review 120 (2021-05-09 - Rating: 5)

    First of all I like to say the lady on the phone when I called for service was very nice and understanding to my problem. I told her that I would not be home until 4:30 in the afternoon and they called me before I got home about 4:00. When I called back they told me that someone was on the way to my home. When Joey #360 came here I was amazed about the professional manner he conducted the service I needed him to do. Snake’n’ rooter will have my business from now on when needed. Thank you Joey.

  • Review 121 (2023-12-04 - Rating: 5)

    Tony & Vince we’re so incredibly respectful, pleasant, and just wonderful people. They came in and got the job done! Thank you so much Tony & Vince!

  • Review 122 (2020-08-22 - Rating: 5)

    Joey # 360 was the tech that serviced my house, clogged drain I have been dealing with for months now. He was on time, great personality & performance. He got to the problem and fixed the issue, very affordable as well. He even informed me on some knowledge on other drains in my house. Definitely would request Joey, on other projects I need at my home. Thank You Joey 8/22/2020

  • Review 123 (2021-05-22 - Rating: 5)

    Daniel was professional and went above and beyond our expectations. He fully installed our shower after repair from previous owner remodeling job, he do so with great experience and quality work. Would highly recommend them and if ever needed plumbing services again they are on top of our list.

  • Review 124 (2021-02-14 - Rating: 5)

    The technician David W was phenomenal! He was informative, thorough, and friendly. He not only did a terrific and rapid job, he made sure we were well informed on his progress. We will always come back, especially if we can work with David!

  • Review 125 (2020-06-04 - Rating: 5)

    Plumbing issues are always extremely stressful. Snake N Rooter does a great job of easing that stress by being up front/honest and charging very fair prices. The service is great and the work they perform is too. Overall a very professional company that I highly recommend.

  • Review 126 (2018-11-04 - Rating: 5)

    Joey C.was pleasant and thorough in his work. He told us about Root Foam to help alleviate future issues and offered to do an evaluation of our pipes as our home is an older one. We would definitely request him again!!

  • Review 127 (2022-12-09 - Rating: 5)

    They were extremely professional and helpful. Arrived promptly and kept me well informed. Fair price. Will continue using them for sure. Tech #406 is great!

  • Review 128 (2021-04-27 - Rating: 5)

    This is a very professional company staffed by top notch technicians. Even the person who schedules the appointment is terrific. Both John and Mike were great to work with and both provided very thorough and quality services. They both went over and above any other plumbing company I’ve worked with in the past. I highly recommend this company.

  • Review 129 (2021-09-07 - Rating: 5)

    I want to give a shout out to Snake n Rooter Plumbing. The technician Vince was extremely knowledgable and professional. After diagnosing the problem, he thoroughly explained the problem and suggested a very economical solution. Hopefully we wont need their services again for a long time. However, when we need a plumber we will call Snake n Rooter. You have gained a loyal customer. Kudos!!

  • Review 130 (2020-08-04 - Rating: 5)

    We had a plumbing issue that had been repaired multiple times. However, a call to Snake n Rooter ~Jareds knowledge and hard work ~all is working as it should. Jared #369 spent several hours replacing a stack, rebuilding and rerouting defective plumbing, reinforcing a toilet, and cleaning pipes. Jared quickly assessed the problem and informed us of a plan. He worked diligently to correct our issues. He gave of his personal time off the clock to make sure all was working correctly. Jared is professional and efficient. His positive attitude and behavior lessened our stress. We are grateful to Snake n Rooter and especially Jared #369 for caring about us and for our home!

  • Review 131 (2021-04-02 - Rating: 5)

    I called Snake N Rooter because I had sewage backup in my basement. I was pleased with the service provided. The receptionist was kind and eager to help. Brandon (#390) the technician, was pleasant, knowledgeable and provided professional service. He arrived on time and completed the job in a timely manner. Thank you, Brandon!

  • Review 132 (2020-08-18 - Rating: 5)

    When I called Snake n Rooter for a 2nd opinion on a spot repair I was hoping that their estimate would be cheaper than 5k+the 2 other well known plumbing companies quoted. John #356 came out yesterday to do an estimate and based on the previous camera video done by Roto which I recorded with my phone, he advised me that he didnt think I needed a line repair. Just a good cleaning with the proper snake. He told me that he and a technician would be back in the morning to snake the line using a larger tool than previous plumbing service. I was very impressed with both John #356 and Stephen #381 honesty, knowledge and service. After 3 days of no plumbing, 3 different plumbers visits, they fixed my drain line issues in less than 45 minutes and $5000 less than what was proposed by one of the plumbers. John even knew the layout of my outside sewer line prior to ringing the door bell. I will now only call Snake n Rooter for my plumbing needs. TheY have gained a loyal customer because of the awesomeness of John and Stephen.

  • Review 133 (2020-12-06 - Rating: 5)

    Bryan arrived, diagnosed and fixed my drain clog in 30 minutes, then spent another 15 cleaning the bathtub. Hardly interrupted the two football games I was watching. Bryan was super friendly, fast, and all-pro. Thanks for the great service on a Sunday.

  • Review 134 (2019-06-20 - Rating: 5)

    The pleasant experience started with the person answering the phone. Wonderful and polite! The professional plumber who worked on my home today was just that “professional”! His name is Joey and he did a fabulous job. I will recommend this company to all I know. I am a realtor and often am asked for a plumbing company.

  • Review 135 (2021-04-30 - Rating: 5)

    I had Joey and Malachy come to fix a clog in my bathroom. They were awesome!! They showed up quickly, fixed the problem quickly, and they were super friendly and respectful. They also did an amazing job cleaning up after. Overall a great experience.

  • Review 136 (2023-10-18 - Rating: 5)

    Excellent service, honest and trustworthy. Recognition to Vince, did a great job of explaining and educating on beat practices. highly recommend this company.

  • Review 137 (2021-11-08 - Rating: 5)

    Tech. Chris was Great!! Showed up very fast within a hour and got straight to it. Got the drain opened up and sanitized everything. packed up and was done. From calling to finish was less than 2 1/2 hours. I highly recommend this company.

  • Review 138 (2020-06-05 - Rating: 5)

    Joey arrived on time and talked me through the whole process of what he was going to do and needed to do. He was able to rectify the issue in about 2.5hrs, this includes running an auger, removing old cast iron, and installing new PVC.I can see why the previous owners of the house had their card in the basement as they are professional, available 24/7, and provide great work for the price point.

  • Review 139 (2019-12-29 - Rating: 5)

    So happy I called them! They had the right equipment to snake my drain Because other places charge more and usually use a smaller snake that’s not guaranteed and didn’t clear it out but they cleared it out in no time at all!! Definitely will use them and recommend them! Super nice guys!

  • Review 140 (2021-02-18 - Rating: 5)

    Joey #360 was very professional, polite, and informative of what needed to be done to resolve my issue. He worked quickly in the freezing temperatures with a pleasant attitude. He did an outstanding job and left the place neat. Thank you for your services.

  • Review 141 (2019-11-04 - Rating: 5)

    Technician Joey #360 came out in about an hour from the time I called the company. He knew exactly what to do about each of my issues and explained things thoroughly. He fixed a toilet that had been running and not removing solid waste efficiently, opened the cold water tap on a kitchen faucet, replaced a broken pipe under a sink, capped off an unused pipe, and cleared 2 bathroom sinks that had been draining slowly. He was professional and courteous and cleaned up the gunk that had accumulated in the pipes. He worked quickly and efficiently. Everything is working exactly as its supposed to--no need for do-overs. He asked to make sure all of our plumbing issues had been taken care of before he left. I would definitely hire this company/technician again.

  • Review 142 (2021-01-20 - Rating: 5)

    I could not recommend this company more highly based on my experience. I called Snake n Rooter after the first plumber I called was unable to unclog a pipe. Daniel was quickly able to identify the problem and spent over a hour on a very challenging job. Further he proactively offered a solution to avoid further problems. His expertise and professionalism were exceptional.

  • Review 143 (2021-01-14 - Rating: 5)

    I was very surprised at how fast they were able to get out to my house! Within an hour of my call, they were here and this is just their normal service; no extra charges to get a fast response. Wow, great job!! I am very happy with the work they did and will definitely use them again for anything I need in the future.

  • Review 144 (2019-02-11 - Rating: 5)

    On 2/9/19 the main water valve inside our home became clogged not allowing any water to flow. I called Snake n Rooter, they arrived a couple of hours after I called. Mike Lee, the technician located the problem, he replaced the main valve which took care of the issue. Mike Lee was very professional and pleasant, he did a great job at a very reasonable price. I would highly recommend Snake n Rooter for your plumbing needs.

  • Review 145 (2019-11-06 - Rating: 5)

    We realized at 2 pm that my mom’s 15 year old garbage disposal was leaking. We called Snake N Rooter and asked if they could send out Bryan Ford as he had worked on a sewer drain problem at mom’s house before. By 6:15 Mom had a new disposal in and Bryan was on to his next job. Such great service and such a nice guy ! Would recommend you try this company and ask for Bryan.

  • Review 146 (2021-01-07 - Rating: 5)

    I just wanted to take some time and say thank you to Johnathan who came out to our house and took time to inspect our plumbing and main line! He was very knowledgeable and offered great advice. In the end Johnathan had our best interest in mind and ended up saving us thousands of dollars! Thank you so much!

  • Review 147 (2019-07-30 - Rating: 5)

    We moved into a house about 2 weeks ago and started having problems with our drain backing up into the house. We called out bob Hamilton because of their widely promoted name, and could not have regretted it more. They sent out inexperienced individuals who got caught in our line, and ended up giving us a repair estimate for 2 2ft sections for $8,000. We called snake n rooter after, and were so relieved. Daniel was sent out to help us, and he was knowledgeable and friendly. Daniel didn’t try to sell us on a new line, but actually instructed us on how to save money if we have another issue. Please save your time and money and call out snake n rooter for any plumbing issues you have because after all, you just want the job done right the first time.

  • Review 148 (2021-01-06 - Rating: 5)

    So our basement shower and toilet hadn’t been draining at the normal rate recently. Being the normal guy that I am, the basement shower and toilet is my happy place. Had to be fixed!!! My wife called Snake N Rooter and Michael (#365 tech number) came out and fixed it in no time! Didn’t even bother my wife who was upstairs on the phone for an interview. Stellar service! Definitely recommend Michael to come fix your slow draining drains!

  • Review 149 (2024-11-01 - Rating: 5)

    Delany was awesome. He was so kind and helpful. Did an amazing job!!!

  • Review 150 (2021-01-21 - Rating: 5)

    My service tech Joey#360 was very professional and friendly and answered my dumb questions without attitude or judgement. Great experience. (for a service you wish you didnt have to call). The office person(sorry I cant remember her name) was really great about getting me on the schedule and calling when the tech was on the way. Very professional company .

  • Review 151 (2020-10-11 - Rating: 5)

    Snake n Rooter has been our go to company for almost 7 years. I cant recall everyones names, more recently were Bryan and Joey. Made the mistake of calling Reddi Services once because SnR was busy. Never again, no comparison. They are always busy so maybe they need more staff :) Snake n Rooter is worth the wait. We appreciate them very much!

  • Review 152 (2022-02-06 - Rating: 5)

    Pam is always so pleasant to speak with! She is always prompt in calling for service to be completed.Chris arrived in a short amount to f time after being called and quickly started to clear the drain. Chris was very courteous and professional.

  • Review 153 (2021-09-04 - Rating: 5)

    Snake n Rooter went above and beyond when our basement flooded and we needed our drains cleaned. Vince was very professional and efficient and did a wonderful job. I will always call Snake n Rooter for any pluming needs in the future!

  • Review 154 (2021-12-30 - Rating: 5)

    Our technician was vince melhoff. And he got our basment drain unclogged really quick. He also explained to us thoroughly about some of what our issues could be and was all around a great help to us. He even went out of his way to clean up some of the mess that was downthere. Very awesome expierence

  • Review 155 (2019-07-09 - Rating: 5)

    Excellent service. Timely arrival, friendly and professional. Found and solved the problem quickly and took the time to get estimates on some future projects. Snake n Rooter is my top choice for sewer line maintenance and general plumbing.

  • Review 156 (2020-03-19 - Rating: 5)

    I called around midnight for a main line backup. My call was answered on the second ring. Made an appointment for the morning even though they have emergency after hours service at the same rate. Chris the service man was here this morning and had the drain cleaned out in an hour. He also cleaned the furnace room drain where we had a backup.Will definitely recommend them to friends and neighbors.

  • Review 157 (2020-07-09 - Rating: 5)

    Had a flooded basement that destroyed all of my appliances and furnace. Mark (379) and Stephen (381) came out promptly to talk me through the best options that fit my budget and situation and were able to install a new waterheater in a snap. They were polite and cordial and an overall joy to have work on my house. I will definitely be back! Thank you guys so much!

  • Review 158 (2023-08-25 - Rating: 5)

    Joey #360 came by today. He was prompt, professional, friendly and assessed the problem quickly.I would highly recommend this company and especially Joey.

  • Review 159 (2019-09-14 - Rating: 5)

    Came out on a Saturday afternoon to repair my busted hot water pipe that is in a very tight crawl space. Was very professional and did a great job in a short period of time. Will definitely use them again for any plumbing issues I have.

  • Review 160 (2021-02-08 - Rating: 5)

    Joey (#360) came out to address a weird situation with my sump pump (it was spitting up water when it tried to drain). He identified the problem, explained the quote, and fixed it within 45 minutes. He was incredibly nice and professional, and the work area was very tidy after he was done. Very satisfied!

  • Review 161 (2020-06-04 - Rating: 5)

    Very pleased with the service of Service Tech. Chris Corneils. He was able to come a day early, good communicator and handled our sink problem in a very timely manner. That is why we always use this company. We recommend it to anyone.

  • Review 162 (2021-04-08 - Rating: 5)

    Came in to work one morning to find the floor in one of the upstairs executive offices covered in water. There was enough water that it found its way to a spot where it was actually running through the warehouse ceiling below and onto the floor down there. There was no visible sign of a leak. Called Snake-n-Rooter. They sent Bryan Ford out post haste. Bryan quickly assessed the situation, found the cause of the problem, and remedied it right away. Bryan was knowledgeable, courteous, and professional. I would highly recommend this company for your plumbing needs.

  • Review 163 (2024-05-03 - Rating: 5)

    Jake did a great job making sure we were satisfied with our questions after the installation of our water heater!

  • Review 164 (2021-06-16 - Rating: 5)

    I had Service Technician Chris Mitchel, he wasPhenomenal!! He was very informative in explaining the services being performed …. Very clean very professional ..great customer service …. He was positive even working in the heat of 95 degrees & humid today … I would Recommended him to all my friends and family ….

  • Review 165 (2022-12-27 - Rating: 5)

    Burst pipe repair. Jesse was very professional, courteous and provided quality results. Jesse went above and beyond and installed pipe insulation after the repair. Thank you Jesse...job well done!

  • Review 166 (2021-06-29 - Rating: 5)

    I am beyond happy with the professional and timely service by Daniel. After a terrible experience with a plumbing company last week, Daniel was honest, effective, and thorough. It is reassuring to know that I have a trustworthy company to go to for any plumbing need.

  • Review 167 (2020-05-01 - Rating: 5)

    These guys are truly the best. I had problems with my sewer line and had a couple quotes ranging from 5K-8K. When Jonathan came in he inspected the problem and informed that the problem lies on the citys property.Thanks to him and Daniel everything is getting worked out and I am grateful for theyre honesty and help!

  • Review 168 (2019-12-10 - Rating: 5)

    Great company, supper professional, very helpful and wont steer you in the wrong direction! We have a leak we have been dealing with for a while now unfortunately no signs to where this leak is at other than it is outside somewhere. We had Snake n Rooter come out to see if they could help us they gave us some quotes on a couple of different possibilities that we had of where the leak was at however them knowing the financial responsibilities with everything they didnt force it on us to let them fix a what could be the leak as there is no identification of where this leak is and we have a couple of different possibilities instead they directed us to a company that could find the leak for us without tearing up our whole yard. We will use them to find the leak and we will for sure be calling Snake n Rooter back for the actual fixing of the leak!

  • Review 169 (2020-03-11 - Rating: 5)

    The customer service, fair pricing, quality of work and efficiency of the staff is unmatched. I used many other plumbing companies prior to trying Snake N Rooter- Wish I wouldve found SNR much sooner.Highly recommend.

  • Review 170 (2020-05-30 - Rating: 5)

    My technician Mark was absolutely incredible. Not only did he do the job but he took the time to walk the house and find where some of the leaks were coming from and to get in touch with the property management company to fix them ASAP. Going above and beyond for clients is a special trait to have. Thank you to Mark and Snake N’ Rooter

  • Review 171 (2018-08-16 - Rating: 5)

    Had a situation with non custmer service of the company answering service representative. Once the owner of the company was made aware of the issue, he was very apologetic and went above and beyond to fixed the issue and the technician arrive in less than 30 min. As the CEO of KC Locals LLC Printing Company, i would highly recommend using Snake n Rooter to fix your drain needs.

  • Review 172 (2024-04-17 - Rating: 5)

    Have had several work done at my houseby Snake n Rooter this past month and always: the professionals were courteous, clean and did fantastic jobs- jobs: Digging out the cement around a toilet drain (iron) installed a sleeve and toilet- the. also installed a shower- fantastic job and great company- reasonable pricing for plumbing these days!

  • Review 173 (2020-09-26 - Rating: 5)

    Tech Joey #360 was great to work with. Very friendly, listened to what the issues were we were having, explained what he was going to do to rectify the issue and answered all of our questions. He was a pleasure to work with!!!!

  • Review 174 (2019-05-23 - Rating: 5)

    Thanks go out to Will. Great guy who saved me from swimming lessons. Too much rain had water seeping up through cracks in the basement floor. Hadnt happened before in the 5yrs weve lived here. Talk about stressful! The drain in our storage room wasnt living up to its name. The first five plumbers/companies I called would be at least three days before they could make it. A local guy who doesnt do big drains, recommended Snakenrooter. I called and they were here at 9am the next day. With multiple storms forecasted, they saved me having to rent a storage unit.

  • Review 175 (2020-07-09 - Rating: 5)

    I called for help with a clogged basement drain. The receptionist took my information and said she could definitely have someone out the next day but if anyone was free earlier she would send them our way. They called four hours later to see of we would be home for the plumber!The plumber was polite, wore his mask, and worked out the problem quickly. They were reasonably priced and our drain is clog free!

  • Review 176 (2021-04-06 - Rating: 5)

    We used Snake n Rooter for a clogged kitchen sink. They were very kind when we called late in the evening, and were able to get our sink fixed first thing the next morning. David was very friendly and efficient.

  • Review 177 (2020-01-10 - Rating: 5)

    Snake N Rooter is always there for us and they do such a great job! I just had Chris out today to run a main line and he fixed it so quickly and was so informative and professional! Thank you!

  • Review 178 (2019-03-28 - Rating: 5)

    In January A pipe ruptured in our mower room. I called and requested a plumber and technician arrived at my house quickly and fixed the problem in a matter of minutes. Thanks to Ralph and the rest of the snake and rooter family for turning a crisis into a routine fix. The staff was very friendly and Ralph was a tremendous resource. I’m now a loyal customer

  • Review 179 (2018-05-23 - Rating: 5)

    These are the greatest people I have ever dealt with. 16 plumbers gave me the run-around for 7 days because I live in a mobile home. Jesse came out, he was supper helpful, very polite. I was going crazy being disabled and not being able do it myself. He was worth his weight in gold for all his help. God bless them.

  • Review 180 (2018-05-22 - Rating: 5)

    Dave, John, Bradley, Austin, Ed, Jesse, and the owner Ryan went above and beyond taking great of us during our sewer line replacement. I would not use any other company. Total professionalism. Conquered their 5 key pillar points with flying colors. Thank you again.

  • Review 181 (2021-12-24 - Rating: 5)

    Willie was the best! Give that man a raise! As with all the techs ive dealt with. He was most courteous and polite! Didnt stop working until he knew it was done correctly, 10/10 would recommend!

  • Review 182 (2022-04-09 - Rating: 5)

    Joey Candelaria was amazing! I highly recommend him for any service you may have. He was funny, quick and professional. One might say witty when I was asking questions.

  • Review 183 (2020-08-21 - Rating: 5)

    This is the only company that I will ever let run a line in my house .We have lived in my house for 30 some years, every few years we had to have them come out and run our mainline because of tree roots and because of the age of my house we eventually had a collapsed line. Juanita worked with me because I could not afford it. She was so patient with me and I cannot speak highly enough of her or the company. My daughter bought a house and called another company and when she called and asked me for advice I told her best advice I can give you is to always and only use Snake N Router

  • Review 184 (2023-06-25 - Rating: 5)

    The tech Jase (tech #407) was very professional, kind and knowledgeable. He did a great job clearing out clogged lines in rather adverse conditions.

  • Review 185 (2019-07-21 - Rating: 5)

    Nick no. 367 came on a 100deg. Day! Air cond. in house was not running at full capacity, very warm, really hot and incomfortable! Nick took apart the faucets, found the issue and fixed them ! No more leaks! Very professional service even though he had to be very uncomfortable! Thanks Nick, You are an valuable asset to your company,

  • Review 186 (2021-07-15 - Rating: 5)

    I called 8 different companies that gave me a time they would be out they NEVER showed. 1 company came out said ill be back and never seen them again. I called these guys and Mike came out and had everything fixed in no time. So exciting to haVe a working sink again,me and the kids all turned the water on and watched NOTHING drip 😂. Its seems like 4 ever. Best money ive spent.. Thank you guys For taking my money and THANK YOU MIKE FOR Fixing my sink. But most importantly THANK YOU FOR SHOWING UP WHEN U SAID U WOULD. I will always call yall first now💙💙💙💙💙.

  • Review 187 (2022-05-14 - Rating: 5)

    Used this company a few years ago and still great job. Knowledgeable. Great on person to person contact. Everything up front. No surprises. My tech this time was Joey #360.

  • Review 188 (2023-03-11 - Rating: 5)

    Joey #360 was the most personable plumber, he arrived and immediately surveyed the situation, took action and remedied the situation. Pleasant and business like worker. Explained all. Great job.

  • Review 189 (2020-05-05 - Rating: 5)

    This says it all it is nice to have quality fair priced work done.Mark did a great job. Snake N Rooter is the only call you need to make. Thanks again.Mike Pitts

  • Review 190 (2019-07-07 - Rating: 5)

    Nick Morris was our service technician. He was quick, polite, and cleaned up after he fixed our plumbing issues. He also had some wonderful restaurant suggestions for us, as we are new to the area.

  • Review 191 (2022-08-13 - Rating: 5)

    We have used Snake’n’Rooter many times and always find them to be honest, reasonable and professional. Jessie was very helpful with our drain problem and answered all our questions. Thanks Jessie

  • Review 192 (2020-10-08 - Rating: 5)

    Bryan was thorough and efficient and fixed the problem! I appreciated his professionalism and attention to detail. On top of everything, he came out at 9:00 in the evening and still was very nice. Thank you, Bryan!

  • Review 193 (2019-08-12 - Rating: 5)

    I am SUPER impressed with the way this company prioritises and actualizes its values, values like honesty and integrity which translate to free estimates with no hidden or extra fees. The tech was prompt, flexible, and professional, and he outbid their closest competitor by $300! This is the kind of local business I want to support!

  • Review 194 (2019-10-03 - Rating: 5)

    We tried to clean our lines by ourselves. Didnt work . Ike came out and had us cleaned out in 1 hour. He spent time afterward giving us helpful tips. We are extremely pleased with his service

  • Review 195 (2021-11-05 - Rating: 5)

    I was super happy with their response. They came the same day I called. Vince cleared the drain and walked me through it. Was super friendly and helpful and would highly reccomend using them.

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