KB Complete Plumbing, Heating, Cooling & Electrical Inc.

Photo of KB Complete Plumbing, Heating, Cooling & Electrical Inc.

Located in Lawrence, Kansas

Address: 2325 Ponderosa Dr, Lawrence, KS 66046, United States

Phone: +1 913-423-0335

Rating: 5

Categories

  • Plumber
  • Air conditioning repair service
  • Air conditioning system supplier
  • Drainage service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Air conditioning contractor
  • Water softening equipment supplier

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Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Phillip got here within 20 minutes of me calling in with my issue. He gave me multiple options for the repair and will have it done next day. Extremely satisfied!

  • Review 2 (2024-11-22 - Rating: 5)

    Alex was professional, had great communication and fantastic customer service! The scheduler in the office was also incredibly helpful. I will definitely use them again.

  • Review 3 (2024-11-16 - Rating: 5)

    DeAndre Jones was wonderful! He was knowledgeable and answered all my questions in a way that was easy to understand. Thank you DeAndre for being so helpful.

  • Review 4 (2024-08-09 - Rating: 5)

    Philip did a great job! Took the time to explain everything to me and was very helpful. I would definitely recommend him.

  • Review 5 (2024-06-08 - Rating: 5)

    Erik was kind and efficient. He gave me a call to let me know how far out he was and when he arrived, he Had an open ear to our issues and got right on looking at the unit to come up with an estimate. He was very informative when he had to go into the rooms to look for events and make sure to let me know before doing so. Professional and knowledgeable. Thank you for coming out .

  • Review 6 (2024-06-20 - Rating: 5)

    Kyle Lackner was great. He showed up on time. Completed the water heater install in a reasonable time in excessive heat. Called back to check and see if everything was working correctly. Highly recommend

  • Review 7 (2024-06-13 - Rating: 5)

    Phillip was very professional and walked me through what he was working on with the hvac system as well as answering my long list of questions about several things within my home. He was very courteous and patient. Would gladly call this company in the future.

  • Review 8 (2024-12-05 - Rating: 5)

    Kaden was really nice and understood my situation, now i understand the problem and what to do.

  • Review 9 (2024-12-11 - Rating: 5)

    Everyone who helped with this project from the initial quote to the completion were top notch. Professional and friendly.

  • Review 10 (2024-11-21 - Rating: 5)

    Serviceman was knowledgeable and professional. I plan to continue using their service.

  • Review 11 (2024-08-09 - Rating: 5)

    He was very professional and considerate. He explained all the information in a way to understand it easy. He answered all questions

  • Review 12 (2024-02-07 - Rating: 5)

    Mr. Michael Hetchler came out and helped us solve some electrical problems our old home was having a few hours after we called in. He was very professional, and so knowledgeable on everything and very reasonable priced! Well definitely be calling back if anything else arises. Thanks so much!

  • Review 13 (2024-03-01 - Rating: 5)

    Philip Norris was great. He was very personable and very helpful explaining a lot more than he was required to. I would recommend him highly and welcome him again anytime.

  • Review 14 (2023-12-06 - Rating: 5)

    Marquies W was outstanding!! Very friendly explaining everything. Cleaned up great after a messy job. Thank you so much. Not an easy job and we greatly appreciate everything. We will definitely use KB COMPLETE in the future. Thank you again THE KINGS

  • Review 15 (2023-12-04 - Rating: 5)

    Dylan and KB were amazing to work with. Scheduling was easy, great customer service, and our technician (Dylan) was prompt, respectful, patient, and skilled. He installed a new light switch as well as a whole-home surge protector. Will definitely use this company again for needed items!

  • Review 16 (2023-12-05 - Rating: 5)

    Alexandr was very professional and pleasant during the Fall Service call of my Heating system and during this visit, he also checked my outside A/C unit and shared a few concerns and suggestions, based on the age and condition of the current equipment and advised a new Unit install might be best. I appreciated his opinions, ideas & thoughts on this topic, it gives me time to research new equipment options and pricing which might be necessary to keep my home running efficiently ~ thank you!

  • Review 17 (2023-11-22 - Rating: 5)

    Justin was awesome. He was very knowledgeable and thorough. He outlined his findings clearly and provide an emailed report with pictures and recommendations. No pushy sales but provide information on available services and equipment. 5/5

  • Review 18 (2023-11-30 - Rating: 5)

    Chris was great. He was very detailed in his assessment of my requirements. He took enough time to understand and walk through the planning with me. I appreciate the consultation.

  • Review 19 (2024-07-17 - Rating: 5)

    Patrick was on time, professional, engaging, and he worked hard and efficiently. All you could ask for!

  • Review 20 (2023-12-06 - Rating: 5)

    I am very pleased with the quote from Chris. He was very professional, knowledgeable, and pleasant to speak with and understand. He represented the company very well and I appreciate his politeness and patience with all my questions.

  • Review 21 (2023-12-22 - Rating: 5)

    Manuel did a great job. He was dispatched promptly to address my furnace issue. I was worried because it is close to Christmas & I was having a big family dinner the vern next day. He called in an associate for technical assistance to make sure the problem was solved. It was pretty important to have a furnace up & running for a houseful of guests. Thank you, KB Complete!

  • Review 22 (2023-12-06 - Rating: 5)

    Firl was very conscientious and efficient! He fixed my problem within a couple hours, informed me of issues in the future but didnt pressure me into repairs I wasnt ready for. Appreciated his professionalism!

  • Review 23 (2023-12-05 - Rating: 5)

    Miguel was so very nice. Told me every thing he was doing. Told me things I could do to help my furnace run more efficiently. I trust KB Complete and I believe they hire very capable employees!

  • Review 24 (2023-11-21 - Rating: 5)

    The serviceman was on time and very professional. We have thus far had good luck with all the work KB Complete has done for us over the years and would definitely recommend them to others.

  • Review 25 (2024-12-09 - Rating: 5)

    Very detailed in explaining through the issues I’m having

  • Review 26 (2023-11-30 - Rating: 5)

    George was very efficient, personable, on time and neat. Explained what he was doing and got the job done. I would call KN Complete for all my electrical problems. I’m a satisfied customer!

  • Review 27 (2023-12-06 - Rating: 5)

    Philip Norris was very good !!! He is knowledgeable, intelligentand very professional. He worked fast....kept areas clean. He really seemed to know exactly what he was doing. Above all else, he was polite and respectful ....Philip is great !!! I highly recommend Philip Norris !!!!

  • Review 28 (2024-01-17 - Rating: 5)

    When most companies were telling me 3 days to a week wait, Randall was able come quickly to repair a frozen pipe that has burst in my garage. He not only fixed the entire section, not just the broken piece so it wouldnt happen again.Very fair price!!

  • Review 29 (2023-11-28 - Rating: 5)

    I would request Christopher Leon anytime. He was honest and efficient. You can tell he knows his craft. KB is pricey but worth it. They do the job right!!

  • Review 30 (2024-04-26 - Rating: 5)

    Both gentlemen done an excellent job. Work well together and very careful not to rut the yard with the heavy equipment. Fine work Juan

  • Review 31 (2023-12-01 - Rating: 5)

    Couldnt ask for a better experience. My service technician was great, and I am 100% satisfied with his work. I wouldnt hesitate to call on him again.

  • Review 32 (2024-01-17 - Rating: 5)

    Great experience. They got me in right away - even with the bad weather. Kyle and Nick were very helpful. Will use again!

  • Review 33 (2023-11-30 - Rating: 5)

    Above and beyond. Mr. Leon addressed & fixed several issues in our home and recommended ways to avoid future problems. He was not only incredibly helpful he was pleasant to work with.

  • Review 34 (2023-11-22 - Rating: 5)

    Zack and Kevin were very helpful. They showed great knowledge and professionalism throughout the process. I highly recommend KB complete. Great experience.

  • Review 35 (2023-11-29 - Rating: 5)

    So amazing! Showed up within a few hours of calling, very honest pricing, and very professional! Robert was so nice and helpful! Thank you so much.

  • Review 36 (2023-12-06 - Rating: 5)

    He showed up on time and found out what the issue was quickly. It did not take long for him to handle. He was friendly and did a great job.

  • Review 37 (2023-11-27 - Rating: 5)

    KB Complete tech, Mariah, arrived as scheduled and completed a complete furnace and A/C analysis. When complete, she gave a report on equipment status and recommended some enhancements. Very satisfied with her work

  • Review 38 (2024-11-13 - Rating: 5)

    Great tech, very personable and knowledgeable.

  • Review 39 (2024-08-02 - Rating: 5)

    Very professional and knowledgeable. 5 star service

  • Review 40 (2023-12-04 - Rating: 5)

    We had them come out and give us a quote on a new tankless hot water heater our service tech was very knowledgeable very friendly and gave us several different quotes on ways we could go

  • Review 41 (2023-11-29 - Rating: 5)

    Logan was very knowledgeable and professional. He really took ownership of the problem we were having and has been diligent helping us find a solution.

  • Review 42 (2024-08-07 - Rating: 5)

    Anthony provided excellent service. Not only did he fix our air conditioner but he also suggested and put in place measures to ensure our unit will work more efficiently.

  • Review 43 (2023-12-01 - Rating: 5)

    We’ve been with KB complete for 14 years. I always recommend KB Complete to friends and family. Derek was friendly, efficient, & professional.

  • Review 44 (2023-12-05 - Rating: 5)

    Mariah was great. She was friendly, professional and patient in explaining the issues my HVAC had and what could be done.

  • Review 45 (2023-11-27 - Rating: 5)

    Manuel was on-time and very efficient in his work. I really appreciated how quickly he identified and resolved our issue.

  • Review 46 (2023-11-27 - Rating: 5)

    Great, same day service. Patrick was friendly and helpful. Ill definitely give them a call in the future.

  • Review 47 (2023-11-30 - Rating: 5)

    As always, KB Complete and today’s technician - Nourddine Edjekouane - did a thorough, efficient service call. It’s why we have been KB customers for well over a decade.

  • Review 48 (2024-02-07 - Rating: 5)

    Jeff was very knowledgeable about the furnace. We discussed the issue, weighed out options, and got next step rolling smoothly.

  • Review 49 (2023-11-30 - Rating: 5)

    Roy was friendly and professional. Definitely knew his stuff! Would highly recommend!

  • Review 50 (2023-11-28 - Rating: 5)

    Very Happy w/ Chris and the service KB provided. Chris is a great spokesman for the company and someone the company should invest in.

  • Review 51 (2023-11-29 - Rating: 5)

    Nourddine did my first check on this new HVAC system. He checked everything and left it all clean. I had a good check up. Thank you.

  • Review 52 (2023-12-06 - Rating: 5)

    Very nice and knowledgeable. He fixed my toilet problem and it was fast friendly service.

  • Review 53 (2024-08-08 - Rating: 5)

    Very professional and friendly work.

  • Review 54 (2023-11-30 - Rating: 5)

    Justin was very professional and worked through my issue until he found the problem and was able to resolve it quickly.

  • Review 55 (2023-12-05 - Rating: 5)

    Phillip was so kind and helpful and arrived so quickly! I really appreciated the service.

  • Review 56 (2023-11-28 - Rating: 4)

    Incredibly expensive but they always do a good job. Definitely worth shopping around before booking with them

  • Review 57 (2023-11-28 - Rating: 5)

    Patrick was knowledgeable and honest. We will be sure to ask for him again when we need help again.

  • Review 58 (2023-11-29 - Rating: 5)

    Mr. Nemeth was timely and professional, he explained thoroughly and was straight forward about our plumbing situation.

  • Review 59 (2024-02-13 - Rating: 5)

    KB Complete Plumbing was prompt; got a tech over right away. Patrick was friendly and professional.

  • Review 60 (2023-11-27 - Rating: 5)

    Did an excellent job. Very quick and efficient. Pleasant to work with.

  • Review 61 (2023-11-30 - Rating: 5)

    Couldn’t be happier with the service received. I highly recommend Justin and KB Complete!

  • Review 62 (2023-12-01 - Rating: 5)

    I am thrilled with the service I received. Professional, determined and courteous.

  • Review 63 (2023-12-05 - Rating: 5)

    Very professional! Checked everything over and did quick, efficient work.

  • Review 64 (2023-12-04 - Rating: 5)

    Jonathan was GREAT!!! Will definitely use KB Complete again if needed!

  • Review 65 (2024-07-27 - Rating: 5)

    Sam did a great job!

  • Review 66 (2023-11-26 - Rating: 5)

    We were very happy with the service that Randall Smith provided

  • Review 67 (2023-12-04 - Rating: 5)

    Alex was fast and very informative. It was a pleasure having him.

  • Review 68 (2023-12-01 - Rating: 5)

    Replaced old toilet with a new one and reseated a toilet that was leaking as well as a leaky faucet. Very good job.

  • Review 69 (2023-11-29 - Rating: 5)

    George was great, quick and efficient quote. Called to made sure I know where he was.

  • Review 70 (2024-02-07 - Rating: 5)

    Very quick availability. Very professional, great communication!

  • Review 71 (2024-07-07 - Rating: 5)

    Great technician. Knows her business.

  • Review 72 (2023-11-21 - Rating: 5)

    Very good at what he had to do.Timely in showing up.Very personable.

  • Review 73 (2024-04-16 - Rating: 5)

    Leaky water heater on Sunday, new water heater installed on Monday. Phillip is a craftsman!!

  • Review 74 (2024-07-02 - Rating: 5)

    He gave me a good ETA of when he would arrive, figured out what was going wrong, and gave me the numbers to consider. Was very friendly.

  • Review 75 (2023-12-06 - Rating: 5)

    Great service. Knowledgeable technicians. Very happy customer.

  • Review 76 (2023-12-05 - Rating: 5)

    Very detailed, thourough, and informative on the status of my heat system. A very pleasant technician.

  • Review 77 (2024-01-23 - Rating: 5)

    Great job. Really knowledgeable and friendly. Bill

  • Review 78 (2023-11-22 - Rating: 5)

    The techs went above and beyond to help my wife understand the process and what is being done.

  • Review 79 (2023-11-30 - Rating: 4)

    On time; shared details of the issue and had recommendations for next steps. Id recommend.

  • Review 80 (2023-12-04 - Rating: 4)

    Just came and found out the problem and he will be back to put the part on Tuesday Dec 5.

  • Review 81 (2024-08-14 - Rating: 5)

    Great Service!

  • Review 82 (2023-12-05 - Rating: 5)

    Great to work with, good communication. Thanks for your work our project.

  • Review 83 (2023-12-04 - Rating: 5)

    Very kind and thorough! Fair prices, too!

  • Review 84 (2023-11-22 - Rating: 5)

    Miguel found defects that otherwise went unnoticed. Help was much appreciated.

  • Review 85 (2024-03-05 - Rating: 5)

    Was kind and professional. Explained the work. Went above and beyond. Cleaned up nicely and made sure everything was installed to my liking.

  • Review 86 (2023-12-01 - Rating: 5)

    Derek was fantastic. He answered all of our questions and addressed all of our concerns. He provided some suggestions of what we could do to make our home more energy efficient. Thank you to KB Complete for taking care of us so quickly.

  • Review 87 (2023-12-21 - Rating: 5)

    Great service! Speedy and kind technician

  • Review 88 (2023-12-05 - Rating: 5)

    Bought a new home and needed a lot of work completed. All of the techs at KB were fast and professional. Within hours of calling KB techs were on site and never left without ensuring the job was done to perfection. Outstanding company that I highly recommend.

  • Review 89 (2023-12-01 - Rating: 5)

    Nourddine was extremely knowledgeable, efficient and friendly.

  • Review 90 (2023-11-30 - Rating: 5)

    We had the same team come out for follow up work. It is a pleasure to work with solution providers who are trained in their field. It is not normally a good day when we have to call the plumbers out, but working with this team makes bad days better.

  • Review 91 (2023-12-04 - Rating: 5)

    He was very efficient and personable. Checked everything including the air conditioner. Very good job

  • Review 92 (2023-12-03 - Rating: 5)

    Chris did an excellent job of checking out our concerns and making sure we were safe to use our appliance/outlet!

  • Review 93 (2023-11-28 - Rating: 5)

    Very professional and great service!

  • Review 94 (2023-11-30 - Rating: 5)

    Very professional, knowledgeable and efficient.

  • Review 95 (2024-02-12 - Rating: 5)

    Great service, the problem was fixed within hours of calling. Rick did a great job!

  • Review 96 (2023-12-05 - Rating: 5)

    Always a pleasure. Always fair. Always respectful.

  • Review 97 (2023-11-29 - Rating: 5)

    Great experience. Nourddine was pleasant, respectful, and did a thorough inspection of our heating system.

  • Review 98 (2023-11-29 - Rating: 5)

    Let me know what needed to be done got the job done fast and efficient. If you need a plumber call KB Complete.

  • Review 99 (2023-11-30 - Rating: 5)

    Great service and very informative.

  • Review 100 (2023-12-05 - Rating: 5)

    Sam is the best! Hire with confidence!

  • Review 101 (2023-12-04 - Rating: 5)

    Quick response time, efficient and informative technician

  • Review 102 (2023-11-30 - Rating: 5)

    Kyle was timely, thorough, professional , knowledgeable and quick. Very, very good experience.

  • Review 103 (2024-03-27 - Rating: 5)

    Explained services and offered future fixes

  • Review 104 (2023-12-04 - Rating: 5)

    Did a very good job.

  • Review 105 (2023-11-22 - Rating: 5)

    Alex was professional, courtesy and explained the fix options in detail.

  • Review 106 (2023-12-01 - Rating: 5)

    Professional and personalInformative and efficient

  • Review 107 (2023-11-30 - Rating: 5)

    Very knowledgeable, prompt and friendly service

  • Review 108 (2024-05-28 - Rating: 5)

    Excellent service!

  • Review 109 (2023-11-22 - Rating: 5)

    Very helpful and knowledgeable

  • Review 110 (2023-11-29 - Rating: 5)

    He was Prompt then hold no details

  • Review 111 (2023-12-04 - Rating: 5)

    Fast, friendly and efficient!!

  • Review 112 (2023-11-23 - Rating: 5)

    Great job!

  • Review 113 (2023-12-05 - Rating: 5)

    Very accommodating

  • Review 114 (2023-11-30 - Rating: 5)

    Knowledgeable and very pleasant.

  • Review 115 (2024-11-22 - Rating: 5)

    Excellent!

  • Review 116 (2025-01-08 - Rating: 5)

    Quick and prompt

  • Review 117 (2025-01-03 - Rating: 5)

    Perfect customer service. Excellent customer service, easy to work with

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