The Cooling Company - Summerlin HVAC & Plumbing

Located in Las vegas, Nevada

Address: 9436 W Lake Mead Blvd Suite 5-177, Las Vegas, NV 89134, United States

Phone: +1 702-867-2021

Rating: 4.9

Services

Identifies as women-owned
Small Business
Online estimates
On-site services
Language assistance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-10 - Rating: 5)
I had a Sunday cooling emergency and after contacting 5 or 6 ac companies, the cooling company was truly there for me. I let them know that my husband is handicapped and really needed someone as soon as possible, they were able to get someone to do the repairs within a few hours. The repairs were done quickly and efficiently, we were back and running within 30 minutes. The cooling company also offered a maintenance contract and I definitely took advantage of it. I am so grateful that the cooling company accommodated us, we can’t say enough about them. Would definitely recommend to anyone who needs an efficient and caring company for their cooling needs.

Review 2 (2024-12-06 - Rating: 5)
Edgar was very courteous and knowledgable. He took a lot of pics from within our attic to show me how everything looks. He even took a video so I could see the unit is working properly. I really appreciate the extra mile he went.

Review 3 (2024-07-13 - Rating: 5)
I have 10 HVAC units at my 50,000sqft manufacturing facility. We constantly need service in the summertime being as hot as it is in Vegas. I have worked with multiple HVAC companies over the past 15 years, some have been good some have been very bad. The cooling company has been BY FAR THE BEST COMPANY Ive had come out to my facility. I couldnt have asked for a better technician that came out to my shop. Danny is the man!!!!! Very professional, very respectful, very thorough he really knows his stuff. Thank you cooling company!!!

Review 4 (2024-07-23 - Rating: 5)
Justin was polite and detail oriented. He took his time to diagnose the system and was able to address the issue for us. The only issue I encountered was for some reason they got my last name totally wrong. I reached out to them via Yelp. Im sure on my Yelp profile my last name isnt Chan. I corrected the last on Justins pad after he finished the job. But when they reached out to me to do this review, they still address me as Jeff Chan. Perhaps a little more care in data-entry? It does not affect the overall satisfaction with the service. It is more of an annoyance.

Review 5 (2024-07-11 - Rating: 5)
We searched and talked to other company’s and this one was the easiest and fastest. They gave us an extra 10 years of warranty because they decided to be nice. Ramoncito or Rey was really easy to work with and helped us get approved for finance. No other company did this with us, Thanks. Our Ac was setup the very next day we signed the paperwork

Review 6 (2024-11-01 - Rating: 5)
My old thermostat was not working properly Tech Justin chaves nd found out the the new thermostat was not getting the right amount of voltage he fix the problem and also took his time to explain to my mother how to install the new thermostat on her found very professionalDefinitely recommended

Review 7 (2024-09-03 - Rating: 5)
Peter from TCC was great, he performed a thorough inspection and did everything he can to possibly revive the unit.Very professional, honest and reliable. Keep it up!

Review 8 (2024-06-17 - Rating: 5)
My business unit A/C shut down from yesterday. Justin(technician)came on Sunday and explained everything to easy way to understand.It was very nice to work someone has manner and patience.Thanks,Kay Wittmeyer

Review 9 (2024-04-20 - Rating: 5)
We had our annual maintenance visit today on two houses and while Ive come to expect good service from TCC, today was exceptional. Danny came to our home and was very personable, explained any issues in detail with recommendations, and made sure we understood everything he did before leaving. And I heard nothing but praise for Ayad who provided the service at my fathers home. This company is consistent --- they communicate well about appointments, arrive on time, make recommendations without pressuring you to spend money, and their prices for parts and services are well below the other companies we have used in the past.

Review 10 (2024-07-17 - Rating: 5)
The team of agents as part of the answering service were very helpful each time i had called. Danny was our main technician and was extremely friendly, professional, and knowledgable.

Review 11 (2024-12-28 - Rating: 5)
The best service there is! Justin, my service tech, is always friendly and knowledgable.

Review 12 (2025-01-07 - Rating: 5)
Great company, Edgar was very helpful and great technician before, during and afterwards!!

Review 13 (2024-04-23 - Rating: 5)
The unit was not cooling; forecast was for the 90s. Not a good combination. First bid I got seemed high. I called the Cooling company. Ayad came down the next day, took the time to inspect the whole system and determine the problem. While here, he provided me with as fixed price bid which was considerably lower than the competition. The company installed the new part the very next day. The warmer weather is here and the AC is working!In addition to the above, the company included a 1 year maintenance contract. Fantastic.

Review 14 (2023-10-19 - Rating: 5)
Had a few other companies before finding the Cooling Company for our A/C and Heating tune ups and we have found that The Cooling Company is very good and reliable. They just installed my 2 new systems and they did a great job. They tried to keep things as neat and clean as possible and took extra time vacuuming and cleaning after the install was completed. They had both units up and running in a few hours and everything seems to be going well. Very good company!! UPDATE: 10-19-23, Justin was in to check the units for the heating season and as usual the technicians are great and he was great and explained everything very well.

Review 15 (2023-06-14 - Rating: 5)
Justin came to service my Lennox Unit and help diagnose issues with my S30 iComfort Thermostat and hub.Well, if there were more than 5 stars I would give them.He was extremely knowledgeable and beyond competent. Took care of and solved all issues.In addition to the above he was polite and very professional. A credit to your Company.I very rarely leave reviews but this situation required one. Thank you Justin.

Review 16 (2023-07-28 - Rating: 5)
I hired The Cooling Company to come fixed my air condition unit.They came out on time as possible. The technician Justin was very professional and polite. What I had hope would be a small job ended up being a bigger problem. They order the new job and returned the following day and fixed my system. The second day tecnician Ayacd came also and hleped. He too was very profession and polite. I will hire this company if needed.

Review 17 (2022-05-14 - Rating: 5)
The Cooling Company was amazing to work with. They have great customer service and are very responsive when I called. Their technician did a great job and was very professional, thorough and identified an issue with my system that would cause it to go out over the summer if not repaired. A/C Tune-Ups from The Cooling Company are always on my list of things to do before the heat of the summer arrives!!

Review 18 (2022-11-12 - Rating: 5)
Justin was very professional, kind, and respectful when opening doors, walking in the home with shoe covers, and when carrying ladder in and out. He was knowledgeable and explained and educated me on the processes and services he was doing. I really enjoyed the interaction he made with me. Thank you for assisting with my heating system maintenance!

Review 19 (2023-10-26 - Rating: 5)
10/26/2023Another sterling review of The Cooling Company. This time it was my pleasure to have Justin Chavez provide the maintenance. Justin was very personable and explained the whole process. If you ever wonder where all the good people have gone, it appears that The Cooling Company has hired them all.Once again, I’m reviewing The Cooling Company. I have done so for years because I have used them for years. The excellent service was this time provided by Ayad Hussein who was very competent, very friendly and a master ladder handler.5/25/2023I never tire of writing good reviews of The Cooling Company. It was again my pleasure to have Ayad Hussein provide the maintenance. He continues to provide very competent and friendly service. The Cooling Company and Ayad are the best.

Review 20 (2025-01-04 - Rating: 5)
Good company all around (because its owner has high standards and team members are both qualified, polite and friendly). Highly recommended.

Review 21 (2023-04-24 - Rating: 5)
Justin with The Cooling Company performed the six-month maintenance inspection on both my roof units. As always, punctual, professional and reflect the expertise I expected. I will continue to see them every six months and have recommended the company to family and friends.

Review 22 (2023-11-28 - Rating: 5)
I just had my annual heating units inspected and all went well. Technician (Justin Chavez) arrived on schedule. He was friendly, thorough and explained everything. Thanks for making it easy.

Review 23 (2024-11-26 - Rating: 5)
Service perfect - perfect, efficient, and trained educated team that has a passion for their job.

Review 24 (2023-11-04 - Rating: 5)
They worked with us as a commercial client, went out of their way to get us a replacement heat pump at a great value. On time (actually early) and the installation team fantastic.

Review 25 (2022-06-25 - Rating: 5)
Do yourself a favor and just call them ONLY!Frost came out and help me get my AC up and running in no time. Great company to call when your system needs some loving. Even the person who set up the appointment is great and so polite. Even offered to come early. Overall great service.

Review 26 (2024-02-19 - Rating: 5)
Justin is an amazing technician who did superb work and explained everything in great detail. Thank you for your hard work and dedication and professionalism!

Review 27 (2023-12-30 - Rating: 5)
Prompt, polite, and professional service. Ayad took the time to explain the preventative maintenance that was being performed on the system. Would highly recommend Ayad and The Cooling Company for AC/Heater preventative and corrective maintenance.

Review 28 (2024-11-21 - Rating: 5)
Edgar was very thorough and curteous. He explained everything very well. We are extremely satisfied with the service call.

Review 29 (2023-12-02 - Rating: 5)
Technician Justin is always friendly, knowledgable and on time.I know im in good hands when he performs his inspections.

Review 30 (2024-12-12 - Rating: 5)
Edgar was very courteous, friendly, and professional. Would highly recommend.

Review 31 (2022-10-27 - Rating: 5)
The Cooling Company has maintained my HVAC system for 5 years. They are professional, competent, honest, communicate clearly, and ALL employees are wonderful to work with. Highly recommend this group!

Review 32 (2023-07-18 - Rating: 5)
Mr. Ayed Hussein was fast, efficient, very kind, and a great representative for your company. You are lucky to have him as an employee.Thank you Ayed!

Review 33 (2024-05-20 - Rating: 5)
Friendly, timely and went above and beyond to be sure the job was done correctly and efficiently. Extremely polite and professional.

Review 34 (2023-07-25 - Rating: 5)
Justin did great job! Efficient, thorough and professional in his work - happy with The Cooling Company!

Review 35 (2022-04-13 - Rating: 5)
The technician, Frost Keenan, was very personable & professional. He gave detailed explanations concerning each of our 4 units. We highly recommend him.

Review 36 (2024-01-10 - Rating: 5)
I have used for about 8 years now for all services related to A/C and heating. Always great service, reasonably priced, great techs. I would recommend to anyone.

Review 37 (2024-07-12 - Rating: 5)
Me and my family were very happy with the work that Peter did on our Air conditioning unit..he was very professional and knowledgeable I will certainly usel this company again and tell my friends about it.Thank you so very much

Review 38 (2023-06-23 - Rating: 5)
Ayads customer service is the best!! He is always on time and quick with getting systems back up and running ! Thank you TCC!

Review 39 (2023-04-21 - Rating: 5)
Very professional and courteous.Justin Chavez was very polite and explained everything in detail. Very efficient and clean.

Review 40 (2023-05-18 - Rating: 5)
Justin was great, Inspected and changed all filters, inspected capacitors just before summer.

Review 41 (2022-08-31 - Rating: 5)
The Technician Justin was very professional and thorough, he did excellent work and explained everything he was doing.

Review 42 (2024-06-18 - Rating: 5)
Justin was great. I give him a 10.

Review 43 (2022-09-13 - Rating: 5)
Your technician look like he just came out of a commercial and was an absolute gentleman and very efficient. Was very happy about who he worked for and what he did for a living.

Review 44 (2024-12-05 - Rating: 5)
Great serviceVery professional

Review 45 (2024-04-23 - Rating: 5)
Ayad was awesome as usual as he has been on one of the heater tune ups. This time he recommended new ac units since they are 17 years old. For two new ac units the price was out of my ballpark but he managed to help me out with a discount that I could live with. he also explained how the new ac will work more energy efficient and how they are installedSo pretty happy with the outcome and cannot wait till they are put in Thanks Ayad

Review 46 (2023-08-14 - Rating: 5)
⭐⭐⭐⭐⭐ I am absolutely thrilled with the service I received from The Cooling Company! They recently performed a next day install of a new AC unit at my home, replacing a 16-year-old faulty unit that was causing high energy bills. The install technicians were incredibly knowledgeable and efficient. They made the whole process quick and easy, and even took the time to ensure everything was working perfectly before they left.Im particularly impressed with the iComfort M30 smart thermostat they installed. Its mobile app makes controlling the temperature a breeze, and it also seamlessly manages another AC unit in my house. Its such a game-changer for energy efficiency and convenience!A special shout-out to Mr. Wellington, the owner of the company, who was actively involved in the process either in person or through phone communication. His dedication to ensuring our needs were met really stood out.Overall, The Cooling Company exceeded my expectations with their professionalism, prompt service, and attention to detail. I couldnt be happier with my new AC unit and the fantastic experience I had. Highly recommended!

Review 47 (2022-07-06 - Rating: 5)
Worker was very respectful of house and efficient with work getting done in a timely manner.

Review 48 (2024-01-15 - Rating: 5)
The Best Company in Las Vegas. The technician Justin Chavez is fantastic, he explain everything about the repair. This Company came to check my A/C almost 12 years. They are the Best.

Review 49 (2022-12-01 - Rating: 5)
Justin was my technician today. He was very thorough and explained everything he was going to do and if there were any problems.Justin was easy to talk to and talked about a commitment to replace our air conditioner. We will probably be found this in the spring. All in all I would request to have Justin the next time we have our routine check. He is a really great person.

Review 50 (2024-01-02 - Rating: 5)
Service technician was very professional, polite and efficient.

Review 51 (2023-12-07 - Rating: 5)
Good service, pleasant staff. Justin was very polite, clean and explained all the service

Review 52 (2022-08-27 - Rating: 5)
The Cooling Co. technician arrived on time, ready to work. He replaced the malfunctioning zone control circuit board quickly and efficiently. the whole job was completed in under an hour. Excellent service.

Review 53 (2022-08-16 - Rating: 5)
Justin Chavez was very professional and comprehensive. I appreciate his work and work ethic.

Review 54 (2023-01-07 - Rating: 5)
The technician was knowledgeable and fixed the issue promptly.

Review 55 (2023-04-21 - Rating: 4)
They do good work

Review 56 (2025-01-10 - Rating: 5)
Very happy with our service package from the Cooling Company. They are very professional, reasonably priced, and show up when they say they will. Nice to know that if we have trouble with either heating or cooling we have a team that comes out the same day.