Active Plumbing & Air Conditioning

Photo of Active Plumbing & Air Conditioning

Located in Las vegas, Nevada

Address: 3580 Polaris Ave #17, Las Vegas, NV 89103, United States

Phone: +1 702-887-1971

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • HVAC contractor
  • Air conditioning repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-29 - Rating: 5)

    Incredible service from start to finish! My AC was leaking and needed replacement. From the time I first called to get a free estimate to the final step of installation, the entire team at Active Plumbing & Air Conditioning was sooo amazing!!! Shawn has been there every step of the way, answering all my questions and concerns, and Adam and his team, as promised, have removed and installed my entire AC system, inside and out, in about 6 hours! I was amazed with how knowledgeable and efficient they were, but what I appreciated the most was that they were straightforward and provided me with the best options and then went above and beyond to deliver incredible service, making sure everything was done right, every step of the way. The entire team was so kind, friendly, and hard working, and has provided me with the best service possible from the beginning to end, ensuring I received the most possible quality of work. I love my new AC! I am so grateful to have been able to get their services with such quick and efficient response. I would most definitely recommend them and will use them for my future needs for years to come. Thank you Active Plumbing & Air Conditioning Team for your superb service!!! 💕

  • Review 2 (2024-12-28 - Rating: 5)

    I am so happy to recommend Active Plumbing!! We needed a plumber this Christmas Eve to replace a hot water heater. Active Plumbing was called and after they asked a few questions about the problem and what would be needed the plumber arrived. Plumber’s name is Ace Palmer and he was so detailed in everything he did!Bottom line - Ace Palmer drained the old hot water heater, after taking old tank out he swept the floor before putting the new one back in!! Ace explained everything that he was doing and if I had any questions he answered my questions and made sure I understood the answers!!Again, if you need a plumber for your house or any company in need of a plumber you should call Active Plumbing!!

  • Review 3 (2024-12-24 - Rating: 5)

    I had a corroded drain pipe leaking inside my bathroom wall. Fortunately, a family member recommended Active Plumbing & Air Conditioning to me. I called them and they sent an experienced plumber who was prompt, friendly, professional, knowledgable and dedicated to thoroughly fixing the problem without any unnecessary costs to me. I could not be happier with the quality of his work and the price the company charged for a service call, parts, and labor! If I ever need another plumber, I will call AP&AC and I wont hesitate to recommend them to others in need of a reputable plumbing company!P. S.--Thanks, Tony!

  • Review 4 (2025-01-02 - Rating: 5)

    I called to get a second opinion on finding a leak. They sent someone in less than an hour! Ace/Alex showed up, and I’m so thankful he was assigned to our home. He was very hospitable, extremely knowledgeable and kind. He took the time to go through the whole house and explained our issue.The person who answered the phone was also very kind although I forgot his name.

  • Review 5 (2024-06-08 - Rating: 5)

    My water heater started leaking and went out in the afternoon. I of course needed it replaces ASAP. I called Active Plumbing and Tony Emmons came out within an hour. He was very helpfully, guided me through the entire process and pricing. I was also very pleases to find that he could do it today! Tony did a superb and efficient job and was very clean and personable. Thank you Tony and Active Plumbing. I will definitly use you again in the future.

  • Review 6 (2024-04-23 - Rating: 4)

    Active Plumbing installed a new AC system in our older rental home about a week ago. The previous system was very old and stopped functioning. It was important to have a new system installed before the weather started to get real hot. I wanted to give it at least week before giving a review, in case the system was not performing as anticipated.In the end, Active Plumbing and Air ended up installing two brand new condensers. The AC is working quite well right now. Wanted to give a shout out to Shawn Williams (Sr. Technician) and his crew. They did a great job installing under difficult circumstances due to how old the home is.Giving 4 stars since I cant give 4 1/2.Pros:1. Crew was mostly on-time, they arrived about half hour late, but was not a huge problem since we were home anyway.2. Crew was careful not to damage any furniture as they were coming and going in and out the premises.3. The installed system appears to be working very well right now.Cons:1. Crew could have done a little better job cleaning up some of the mess that was left behind. There was some debris that I had to vacuum up later, but it was not too bad.

  • Review 7 (2024-10-10 - Rating: 5)

    I recently had an air conditioning system installed by Active Plumbing and Air Conditioning, and I couldnt be more satisfied with the experience. From the initial consultation with T.L., to the final installation, the team was professional, knowledgeable, and efficient . T.L. provided consultation, all my options, and answered all my questions. Very happy I chose this company.

  • Review 8 (2024-12-08 - Rating: 5)

    Excellent customer service. Needed siagnosis on water heater issues. Tony went above and beyond to satisfy our needs and requests. We now have hot wate. We will definitely recommend Active Plumbing for all our future needs. Tony did a great job and we are truly happy with his excellent skills.Ammala S.

  • Review 9 (2024-12-14 - Rating: 5)

    Tony Emmons just fixed my leaky faucet in my tubHe arrived punctually 30 minutes after I called Action. He also fixed my sewer line draining to the street 2 years ago He is a pro, a gentleman , and a skilled plumber. Congratulations on retaining his diligent servicesWith immense gratitude to Tony & Action. Please post this sincere review.Action and Tony are my go to plumbers.12/13/2024. Johnny Flaherty

  • Review 10 (2024-08-31 - Rating: 5)

    We had a great experience with Active Plumbing. Our house had a pipe leak and Marko was able to come to our house and give us an estimate on the repair and also recommended an entire re-piping of the house. He thoroughly explained in detail what the process would be like in fixing the entire piping system in the house. We decided to repair the entire house. Marko was not only diligent in his work but he was also there to answer any and all questions we had about the project. He was able to fix our situation in less than 3 days time. We highly recommend anyone to use active plumbing with regards to any pipe leaks they have at home. Satisfaction guaranteed. Thanks Marko!

  • Review 11 (2024-06-25 - Rating: 5)

    TL was the best guy to repair my AC. He was knowledgeable with all the information for all the questions that I had. He did the job pretty quickly and with good quality. I will definitely recommend him and the company to the other people. Dont even think twice call them.

  • Review 12 (2024-06-21 - Rating: 5)

    Im giving these guys a five-star review. They answered our questions, very fair on price and did a nice clean water main replacement. They actually went above and beyond. We put them on our speed dial. You never know when you need a good plumber but eventually you will. Thank you very much 😊👍

  • Review 13 (2024-06-21 - Rating: 5)

    Its Vegas and its getting H O T!! Of course my A/c went out....I called Active Plumbing & Air Conditioning based on a referral from a good friend and I am so glad I did. They are AMAZING!!!!They came out same day to check it out and got the new unit installed ASAP! The prices are extremely competitive too.ALL of the staff, office and field, were friendly and knowledgeable, and they took the time to answer all my questions. Never getting frustrated when I had just 1 more quick question... thank youHIGHLY recommend if youre looking for an AC company!!!Thanks Active Plumbing and Air Conditioning!!!!!

  • Review 14 (2024-05-20 - Rating: 5)

    I couldnt be happier with my experience with Active Plumbing! Firstly, Justin came, assessed the problem and provided me a better solution and estimation than their competitor.I was clearly informed about an alternative solutions, financial aspects, warranty, the whole process - at what time I might expect the team to come every day, when water would be shut down etc.The quality of their work was outstanding. The repair was carried out efficiently. What really stood out was their attention to details and commitment to ensuring everything was working perfectly before leaving (the area around the house looked like there was no repair at all!).I highly recommend Active Plumbing to anyone in need of plumbing services. They have earned my trust and future business. Thank you, for a job exceptionally well done!I can also recommend the Air Conditioning cleaning service. The team came as planned, communicated well what they were going to do and in which order, they did what they supposed to do and my family could feel the difference in the air:)

  • Review 15 (2024-05-23 - Rating: 5)

    I had a sewage issue over a weekend. Everything was backed up. I contacted Active Plumbing & Air Conditioning and they came out the same day at no extra charge! Tony was our technician and was so friendly and helpful. He had to spend hours working on my situation and resolved the issue. The charge was very reasonable and everyone I spoke with was professional and went above and beyond. I highly recommend Active Plumbing and will be calling them for any future work I may need done.

  • Review 16 (2024-07-16 - Rating: 5)

    A few weeks ago, on a Friday, my parents were 1.5 hours away from my house, for a weekend visit from AZ, when I discovered my A/C was not working. (Murphy’s Law at its finest!) I called Active Plumbing and A/C at about 10:30 am and was told someone would call me back in 5 minutes. I thought “yeah, right!”. Astonishingly, Carl called me back in 5 minutes and told me he would have a technician at my home within 1 hour. Again, I thought, “yeah, right!”. TL arrived as promised and gave me the unfortunate news that my rooftop A/C needed to be replaced. Although disappointed, I was not surprised considering it was the original A/C unit and my house is 39 years old!! What did surprise me is that on a Friday afternoon in 110 degree temperatures, TL managed to arrange for a replacement unit and a crane to remove the old unit and lift the new one onto my roof, install it, almost single-handedly, and have my house cooled back down from 95 to 76 degrees in time for me to still salvage dinner out with my parents on Friday night, as well as a comfortable weekend for my parents to stay as guests in my home!!! Needless to say, Active Plumbing & Air Conditioning will be my “go-to” from now on for all of my plumbing and A/C needs! Thanks, guys!!

  • Review 17 (2024-06-29 - Rating: 5)

    My AC stopped working in the early hours of a 100* June morning in Vegas. I shopped around and got a hold of “Active Plumbing” and they were able to show up within 45 minutes to inspect. The tech assessed the issue and changed out a few components, high voltage capacitor and a few other things that they had stocked on their truck already. In all, the job was finished within 30 minutes. It was much cheaper than I was expecting, and I signed up for their yearly service to maintain my rooftop AC system and also my water heater and plumbing needs. I had a home warranty, which I just canceled, (basically to service these needs) since I am now using Active Plumbing.

  • Review 18 (2024-06-15 - Rating: 5)

    A tech came to my house within a couple of hours on a Saturday! TL was the tech and not only he repaired my AC quickly, he also had great customer service. He wore boot covers to get in my house and locked the gate for me before leaving. The price was reasonable, especially for a Saturday call. Thank you!

  • Review 19 (2024-06-16 - Rating: 5)

    I honestly can’t say enough good things about this company. Last Sunday morning I called them (based on Google reviews) b/c my toilets were not flushing right. They came out an hour after I called and fixed the issue. Unfortunately they learned that my sewer line was all sorts of messed up and needed to be replaced. After getting another quote (which was a lot more $) and getting my homeowners insurance involved (I had coverage thank god), they came back Friday to start the demo of my front yard and finished replacing the pipes today. They even put everything back in my front yard and you wouldn’t know any work had been done. Tony was the plumber who did all the work and he was awesome. I will not use another plumber. They were fantastic. 12/10 Highly Recommend

  • Review 20 (2024-08-20 - Rating: 5)

    Active Plumbing was awesome! Tony came same day I called , after 5pm and fixed my garbage disposal and dishwasher! Couldn’t be happier with the service!

  • Review 21 (2024-08-20 - Rating: 5)

    Marko was on time & ready to diagnose my problem. He even checked a few other things & found some other issues that were recommended to fix (later, when my budget allows). He went the extra mile to get the clog cleared & now the toilet works! Thank you!

  • Review 22 (2024-12-06 - Rating: 5)

    Active Plumbing came out and replaced my Water Heater ...they were FAST, CLEAN & PROMPT!!! MARCO Was Terrific!!! THANK YOU ACTIVE PLUMBING!!!

  • Review 23 (2024-07-08 - Rating: 5)

    TL was great! Definitely took care of us today and was able to make us as a long term customer. He was very informative, did his thang and was done in 10-15 mins. Definitely recommend them to everybody!

  • Review 24 (2024-11-02 - Rating: 5)

    Fast response and quick repair of my hose bib! TL was professional, kind, and had the repair done within 30 minutes. Thank you!

  • Review 25 (2024-05-23 - Rating: 5)

    An outstanding Company! Called and spoke to Carl I explained that I had called two companies and no show or calls. He scheduled Shawn who was professional, courteous, informative and friendly. I called for tune up but needed repairs and the price was excellent. I recommend Active Plumbing for all your needs.

  • Review 26 (2024-07-23 - Rating: 5)

    I had an awesome experience. They came out quickly within an hour & he was kind enough to work thru my mess to resolve my problem also quickly! I will have this company on speed dial for the future!

  • Review 27 (2024-06-19 - Rating: 5)

    Very prompt service; called and a plumber (Marko) arrived within 1 hour! Marko quickly assessed the issue and had it resolved quickly - he even went above and beyond and cleaned up some pipe work that was done by a previous company (unfortunately, we have so many issues with the water). Active is our go-to going forward (although, hopefully we will not need their services too often :D).

  • Review 28 (2023-11-30 - Rating: 5)

    Active Plumbing was amazing. We had called a few places for quotes, but our neighbors had Active Plumbing at their house. The two employees came over while they were waiting to give some free advice and recommended their company. After an outrageous quote from a well known company, I called Active. They called within the hour to set up an appointment. They arrived within a few hours and gave a more accurate diagnosis that would not cause as much damage to our yard and pockets. Billy and his son were helpful, honest and quick. We had our water pipe replaced and trench filled by the evening. Carl was amazing with financing and numbers help and really wanted to get us the best deal possible. It was refreshing to meet real people that understand the gravity of such a costly repair so close to the holidays. Thank you so much Active Plumbing. I will recommend your service to anyone.

  • Review 29 (2024-05-10 - Rating: 5)

    Marko and Boone were fantastic, located the leak in our front yard. So grateful they were able to fix repair and replace the pipes. I was concerned about our plants and everything was put back in place better than before. I am thankful Las Vegas Water recommended them. Thank you, Roger and Marilyn

  • Review 30 (2024-05-07 - Rating: 5)

    We are a business and I was able to get YEARS of projects done in one visit. Marko was so professional, kind, and efficient. We had a garbage disposal installed, had our kitchen sink flushed, installed several faucets all at a great price. Justin oversaw the project and together he and Marko took great care of my business. I highly recommend active plumbing to anyone in need of plumbing. Whether for your home or your business know that you will be taken care of.

  • Review 31 (2024-04-24 - Rating: 5)

    The original company that I had purchased my AC units and warranties from is no longer servicing my area, so I had to go looking for another company. Active was very prompt to respond, professional, and polite. They sent a technician (TL) out within a few hours on a Saturday afternoon and a few hours later, the upstairs unit was back up and running! I was so grateful to get this fixed before the Las Vegas Summer heat did us all in! Moving forward, we will be using Active for our regular maintenance as well.

  • Review 32 (2022-10-02 - Rating: 5)

    Noticed a stream of water from the driveway on Saturday afternoon and traced it back to the hot water heater. Turned off the main water supply. Called the number left on the heater from last time. Josh W. came by a few hours later, implemented a bypass and got the water turned back on in the house. Came back Sunday morning and got hot water flowing back through the house. Between Carl from dispatch, and Josh W. the technician, in less than 24 hours on a weekend, we went from all bad, to all good. Five star review! Thank-you guys! Until next time...

  • Review 33 (2024-07-01 - Rating: 5)

    Emergency call at night. Tony came out that night and assessed the situation. Next day in the burning heat of summer, my service line was repaired. Thanks to Tony and Active Plumbing for a good job in a timely manner and a good price.

  • Review 34 (2024-09-20 - Rating: 5)

    Tony was on time, very clear with his explanation of what needed to be done and why, and performed the task quickly and left work area very clean. Company is everything I heard about them and more!

  • Review 35 (2024-03-24 - Rating: 5)

    The folks at Active Plumbing and Air Conditioning did a fantastic job for me! After finding that my heating unit was arguably unsafe to operate, we negotiated a more than reasonable price for a full new HVAC install. The entire extraction and re-install took less than a single day. They took great care to lay down plastic to mitigate any mess through the rest of the house and did a great job on cleanup at the end of the day. Everyone was very professional, courteous, and efficient. There’s a reason they have such a high rating with this many reviews and years in the business. Give them a call for your next project, it’s more than worth your time and money.

  • Review 36 (2023-12-19 - Rating: 5)

    Excellent service. I called about a heating problem, and within an hour, the tech was at our door ready to help. T.L. was thorough. He explained what he was doing and took the time to ensure we understood why the problem occurred and how to prevent the issue from happening again. I was informed of additional services they offer, but not pressured into buying anything extra, which was refreshing. He answered all of my questions with honesty and professionalism.All in all, I would recommend their services to anyone in the Vegas area.

  • Review 37 (2024-12-19 - Rating: 5)

    It’s an amazing community they fixed my water heater and now it works great! If u have a leak they sure can fix it!!!

  • Review 38 (2024-04-26 - Rating: 5)

    Update:Our kitchen sink was not draining. We called Active Plumbing and Tony came out. He was great! He took care of our sink issue, gave me tips to keep it happily draining, and signed me up to their home maintenance plan. He then flushed my hot water heater (included in the plan) and discovered our water pressure was at 100% (should be 40 - 60%). He tried to correct it but the thing to correct it (the PRV?)was broken. Sigh. It needed to be replaced. But, since I was a home maintenance member now I get 15% off all work.Two days later Marco comes to fix the PRV. He was, as Ive come to expect, awesome! He replaced what needed replacing then checked each faucet, shower, sink, and toilet to make sure everything was up to snuff. He discovered my husbands bathroom sink was draining slow so he fixes it on the spot. No extra charge. Just GREAT customer service Ive now come to expect.Original review:I called Active Plumbing & Air Conditioning this morning because we had a clogged toilet my trusty plunger and I could not clear. I was told a plumber would be at my home within an hour and, lo and behold, he was!!Now, I am a woman who has MUCH trouble with names. Im going to say it was Brandon who showed up (I was told his name, which I repeated, more than once). Brandon took a look at my issue and was able to get the water flowing in no time at all. He was pleasant and professional. My entire experience with Active Plumbing was positive. I now have their number in my contacts and will be reaching out to them for all of my plumbing and HVAC needs.

  • Review 39 (2024-03-06 - Rating: 5)

    Got appointment with Active Plumbing within two hours of calling about my Luke warm hot water. Brandon, my service tech, called to let me know he would arrive in 10 minutes. He was very polite, personable & patient, & listened to my hot water heater issues without interruption. Brandon then flushed out my water heater, explaining what he was doing every step of the way. Then he noticed my pilot light was out & showed me how to relight. He then asked me a few questions about my hot water heater & suggested I get a magnesium anode rod to prolong the life of the heater. Brandon explained in detail what the benefits of the rod were. I asked for the price estimate & when I said it might be too expensive, he offered to call office & ask for a discount. We discussed a little more about the necessity of switching out the rod & then Brandon went to purchase it. He called again when he was within 10 minutes of arriving. He replaced the rod quickly; we were both shocked at how corroded the old old was, so good thing it was replaced. Brandon talked to me about the maintenance program Active Plumbing had; I said I would think about it. He wrote my bill up. I was able to charge to my credit card. Brandon put a service reminder sticker on my heater for me & I had hot running water again, all within just 3 hours of my initial call to Active Plumbing & Air Conditioning. Very satisfied with Active Plumbing & Air Conditioning, & even more satisfied with their service tech, Brandon. Thanks, Brandon!

  • Review 40 (2024-06-17 - Rating: 5)

    What a great company! Our air conditioner went down in a heat wave. They helped us through the whole thing and gave us a great price to boot. Highly recommend!

  • Review 41 (2023-11-12 - Rating: 5)

    I had a major pipe break at my house on a Saturday afternoon, had a great experience with the Active Plumbing Service who showed up quickly and worked into the night to get my repair completed successfully! The whole experience was excellent, and I will definitely be using them again in the future. They are a smaller company in Las Vegas and still have the great work ethic that we all look for in service people, that can be very hard to find in larger companies! I Recommend them highly.

  • Review 42 (2023-11-27 - Rating: 5)

    Highly recommend this family owned company. Very efficient, prompt service, explained problems and remedies. Technicians TL and Raoul were very personable, professional and efficient. They diagnosed and fixed the problem in a timely manner.Price was very reasonable and I will definitely use them again in the future.

  • Review 43 (2024-06-15 - Rating: 5)

    Had to replace my AC and everyone I interacted with was super friendly and helpful. Everything went quickly and smoothly from start to finish. Couldnt have asked for a better experience... Not to mention the great pricing!

  • Review 44 (2023-10-25 - Rating: 5)

    Excellent and trustworthy business. Been using them for many years now as they have grown and expanded. Most techs are great, the leads are always great. Some simple service prices have become more than I feel are appropriate and even sometimes comical and shocking, but for the trustworthy service overall I continue and recommend them.

  • Review 45 (2024-06-25 - Rating: 5)

    Excellent customer service. Im extremely pleased and would recommend them to anyone who is looking for expert advice and repairs. The technician was very knowledgeable, polite, and helpful.

  • Review 46 (2024-06-27 - Rating: 5)

    KL was awesome! Customer service was outstanding. Quickly responded and got our ac up and running less than an hour.

  • Review 47 (2024-06-22 - Rating: 5)

    Active plumbing has been to my home multiple times for different plumbing issues. Knowledgeable, experienced and professional is what you’ll get every time.

  • Review 48 (2023-07-22 - Rating: 5)

    Tony was amazing! He was able to help me with brand new water heater installation the very same day he came out for an estimate. Active Plumbing went above and beyond to make sure I was happy. As a Realtor who has dealt with many plumbing companies, Active Plumbing is made up of true professionals and I highly recommend them.

  • Review 49 (2024-02-07 - Rating: 5)

    Active Plumbing was fantastic! Quick response time and fixed my issue very fast. Tony was my service man and he was very thorough and resolved all my problems. I definitely recommend and will use them again in the future.

  • Review 50 (2024-12-11 - Rating: 5)

    They came out right away as I needed and got the job done. Very satisfied both plumbers very friendly I will use them again and their information went right in my contacts. Also Eddie very helpful in setting up my appointment. If you have a plumbing need give them a call. You will be glad you did. All very nice people.

  • Review 51 (2023-03-21 - Rating: 5)

    Had a shower drain clog. Called Active Plumbing. Spoke with Maria who was super friendly and she set me up with an appointment for the same day and did it very quickly. Tom came out right away and was very knowledgeable and friendly. They had great pricing! Very professional and honest. I highly recommend Active Plumbing!!

  • Review 52 (2023-11-30 - Rating: 5)

    Was having a problem with my heater and with it getting really cold, I needed it to be fixed. Found Active Plumbing and Air Conditioning online through reviews and decided to give them a shot. T.L. and Raul came the next day and quickly diagnosed there was a problem with my heat sensor. They fixed it and for a very affordable price. Will definitely be using them again. Highly recommend.

  • Review 53 (2024-08-03 - Rating: 4)

    TL was nice, friendly, and super informative about our units and made sure we had everything we needed before taking off.

  • Review 54 (2024-05-25 - Rating: 5)

    Returning customer. I needed an inspection done and like usual I got an appointment very quickly, and the job was done thoroughly. I cannot recommend this company enough. They are always there when I need them.

  • Review 55 (2023-08-13 - Rating: 5)

    Tony did a great job. He was able to fix and replace the leak in our kitchen sink. Answered every questions we have with a thorough explanation and was given with a fair price. I would recommend to others.

  • Review 56 (2023-08-27 - Rating: 5)

    Second time using Active plumbing and air, and I could not recommended them enough. They are always prompt, professional and friendly. TL was great! He came by on a Saturday afternoon to replace an A/C motor and explained what was going on and had it repaired within an hour. Very professional and friendly..Thanks again

  • Review 57 (2024-12-20 - Rating: 5)

    Highly recommend! Its hard to find a good company and even harder to find one that wont rip you off! So glad I came across Active Plumbing & Air Conditioning. If you want a company that is honest, reliable, efficient, and affordable then Active Plumbing & Ait Conditioning is the way to go! Trust me, you wont regret it!

  • Review 58 (2024-04-24 - Rating: 5)

    Kitchen sink with disposal was plugged. Service Tech was prompted,friendly and knowledgeable and had drain unplugged quickly working properly. I will contact Ative Plumbing for my plumbing needs.Thanks

  • Review 59 (2023-11-13 - Rating: 5)

    Tony was very professional and helpful specially at 7am on a Sunday morning waking up to a busted water heater water everywhere. Tony was understanding of the situation. As far as price when you consider the additional warranties and service well worth the price.

  • Review 60 (2023-06-08 - Rating: 5)

    Two months ago I had water coming through my downstairs air vent with no idea why or how. Active showed up within the hour to help and they fixed the seal. Then, today, my shut off valve would NOT shut the water off. So I called them again, and sure enoughIsaac was here within the hour to replace it. The job was quick. The price was fair. And so Ill continue to use them in the future. Happy with them all around both times. These guys are solid.

  • Review 61 (2022-06-16 - Rating: 5)

    Today, after contacting over 5 different plumbing companies in my area, and reading each company’s review list on Google; I took a step out on ‘Faith’ after a brief prayer, and called this family owned and operate company called, ACTIVE PLUMBING & AIR CONDITIONING, here in the Las Vegas valley.I am so very grateful that I did, for this company sent Tony to my home the very same day. Tony was a very polite, extremely experienced, professional, as well as a down to earth technician. He immediately identified and explained everything involved in my repair, as well as provided me with precautionary maintenance instructions, that helped eliminate additional future problems he identified in the awkward construction of this faucet’s concurring plumbing leak. Needless to say, I have had three previous licensed plumbers service this faucet within this year, from large renown companies in the Las Vegas valley. All had provided excruciating cost estimates & service. However, this technician; Tony, did not take my money, preform temporary quick fix work and leave, as the previous license professional plumber had; but, fix the leak the right way — on his very first visit. He assessed the problem, applied the extra muscle and additional elbow grease, and was done in no time. Moving quickly and with ease, he fixed my leak, and was on his way. His price was reasonable, simple and fair. ….After many weeks of fighting frustration and worry regarding that concurring costly plumbing problem….I finally am able to relax.My reflection:“It is so nice to know that there are professionals out there as Tony, who are trustworthy enough to complete a job, doing it RIGHT, the FIRST time.”

  • Review 62 (2024-05-20 - Rating: 5)

    TL was excellent! Quick and thorough job. Very polite and personable. Took the time to look at other work that needs to be done. Best prices too.

  • Review 63 (2024-05-08 - Rating: 5)

    The guys worked so hard installing our new tankless water heater. It’s working perfectly. We’re very happy with the technicians that installed it. Fast and great service 😊

  • Review 64 (2024-03-24 - Rating: 5)

    I called them and they showed up pretty quickly in under an hour and a half. The guy was nice and knew what he was doing. I felt confident when he left that the job was fixed properly.

  • Review 65 (2024-04-13 - Rating: 5)

    I had a great experience with Active Plumbing, from the initial call to dispatched repairman. They were fast, prompt and resolved my issues.

  • Review 66 (2023-10-11 - Rating: 5)

    Justin L. was very knowledgeable, professional and understanding as well as patient. Being a Senior person and not understanding why things happened, he took the time to explain every questions I had for him which I very much appreciated. He was efficient. He’s an asset to your company. Thank you

  • Review 67 (2022-12-27 - Rating: 5)

    The technician, Tony arrived on time and was very professional and friendly. Tony quickly analyzed the problem I had with my shower and gave me a fair quote for the job. He had the parts Ihat he needed in his plumbing truck and expertly finished the job to my complete satisfaction. After he finished he quickly cleaned the mess and gave me a bill that I was more than happy with. I would highly recommend this plumbing company.

  • Review 68 (2022-06-28 - Rating: 5)

    We have had Active Plumbing out for annual check ups multiple times and have had great service each time. The plumbers are knowledgeable and thorough, and help us keep our systems running properly. Tony was here today and I agree with another reviewer—he does rock! My interactions with the Active Plumbing team have all been professional and friendly. Tony and the rest of the team made this annual check up easy, which gives us peace of mind for another year. It’s also nice to know that they are available for those just in case moments!

  • Review 69 (2022-02-13 - Rating: 5)

    Active plumbing employees are so professional and kind. When I spoke to Carl to make an appointment he was helpful. I needed an emergency repair for a toilet leak issue and the response was quick. Tony got here on time and repaired the leak and changed out the supply line right away. Very efficient and helpful as well. I would recommend this company and will get their service again in the near future. Thank you active plumbing. 10 stars. 😊💯👍🏽

  • Review 70 (2023-08-01 - Rating: 5)

    Thomas was awesome! Very professional, friendly, and informative. He explained everything he was doing, and I actually learned a lot about how my HVAC works in the process! I would totally recommend Thomas!I guess I should explain what happened, so our AC went out last night, and we were able to schedule something for this morning. One of the few companies that could get someone out so quickly and with a more precise timeframe. Ultimately went with this company because they could come the quickest and had only a 1hr time window. Glad we went with Active Plumbing and Air Conditioning, and definitely glad we got Thomas as our tech =)

  • Review 71 (2022-01-23 - Rating: 5)

    Tony did an excellent job of replacing my mothers water heater. We called late in the afternoon and they had Tony come out to her house within an Hour to look at her failed water heater that had begun leaking water. I thought they would come over to see what needed done and be back sometime the next day. He had a replacement in his truck and offered to replace it that night. He stayed until 1am to ensure the job was completed correctly. He repaired her recirculating pump and several other things that he found in the in the process but honored the price he quoted her. I appreciate his expertise and professionalism and the extra time he took to make sure the job was done correctly. He left the area clean and tidy and everything is working great. I would definitely recommend Tony and use this company again.

  • Review 72 (2024-06-10 - Rating: 5)

    Tony, was very knowledgeable about hot water heater. He took the time to answer all of my questions. Very nice guy.

  • Review 73 (2022-11-23 - Rating: 5)

    Tony was on time, efficient, polite, diligent, respectful of or house & privacy & provided us all the information needed to make an informed decision about what was to repaired & what to consider for future replacement & repairs. Tony got the job completed and showed us everything that was repaired and now working properly. I will absolutely call Tony if need anything for plumbing in the future & I will highly recommend him.

  • Review 74 (2021-09-13 - Rating: 5)

    Had a wonderful experience with Active Plumbing! Woke up in the morning with a wet floor and a water heater with a blown lining. A few hours later the new unit was installed and everything was back to normal. Carl was super nice and helpful when booking the appointment, making sure to keep me updated on the plumbers arrival. Tony did a great job on getting the old unit out and new unit in, and I couldn’t be happier with the job that was done. Professional service and a great price. I will certainly call them first for any future needs. Thanks!

  • Review 75 (2024-06-04 - Rating: 5)

    My technician was very helpful as well as professional. His name was Tony, I m sure I will use this company again in the future.

  • Review 76 (2024-04-10 - Rating: 5)

    The owner of the company answered the phone early in the morning and sent someone right away for service.They are very efficient & professional Carlos was very helpful explaining what needed to be done with replacing new water heater and warranty . Highly recommend them !!

  • Review 77 (2021-09-20 - Rating: 5)

    I read other reviews, which lead me to contact this company. From my first call and speaking with Carl I knew this was the company I wanted to do business with. They accommodated me with a same day appointment. The technician Tony was on time and very professional, he diagnosed the problem & the price he quoted was very fair and reasonable. Now a days it’s hard to find a honest & trustworthy company that’s not trying to rip customers office. If anyone is needing plumbing service please contact Active Plumbing for your needs. I rate this company with 10 stars because they exceeded 5 stars.

  • Review 78 (2022-10-07 - Rating: 5)

    Called Active Plumbing and Air Conditioning and got serviced same day. Customer service from beginning to end was perfect. Kyle was my tech and he was amazing, professional and knowledgeable. Will most definitely use them again if needed in the future.

  • Review 79 (2024-03-05 - Rating: 5)

    I had a great experience with Marco from Active Plumbing. He was very professional, friendly and easy to understand when explaining details.

  • Review 80 (2023-07-15 - Rating: 5)

    TL was great to work with. He was able to come earlier than expected and put booties over his shoes every time he entered our home. He was able to get our AC back up and running in 30 minutes.

  • Review 81 (2023-06-25 - Rating: 5)

    We needed to have an outdoor hose bib replaced and after cancelling with another company we scheduled an appointment with Active Plumbing. They were quick to set an appointment, didn’t charge extra for service on a Sunday, arrived on time and quickly had the job done despite complications. Glad we scheduled with Active Plumbing and AC!

  • Review 82 (2023-07-12 - Rating: 5)

    I love that they were available to come out and install a water heater the same day. Even when I was indecisive on whether to use them. Opio came to inspect the first time, he was though and knowledgeable in explaining the problem. Willing to do the work that moment. I hesitate because I thought I could do it cheaper. After calling different company out they seem like handyman. So I called Active Plumbing back which was the next day; and Issac came and did the work the same day. Their uniform are professional looking and their mannerisms was excellent. I felt confident I made the right decision. The water heater looks so nice and I finally have some hot water after being without for 5 days. I highly recommend.

  • Review 83 (2021-07-23 - Rating: 5)

    TL was great to work with. When our AC stopped working in 100*+ temps, they were here within 2 hours and the repair was done efficiently within an hour. TL was prompt, professional, and personable. The price was fair and the work was done well. We will definitely use them again!

  • Review 84 (2024-03-21 - Rating: 5)

    Excellent Service. The team at Active Plumbing and AC were great to work with. Immediate response with same day service.

  • Review 85 (2021-11-22 - Rating: 5)

    Active Plumbing and Air Conditioning responded to my request very quickly and sent Tony the very next day. Tony was very professional and knowledgeable. He figured out the problem and quickly fixed it. We’re very happy about his service and definitely recommend him.

  • Review 86 (2021-03-21 - Rating: 5)

    My water heater did not work on a Saturday. I called around but no one was able to help on Saturday. Active plumbing said they would come over in an hour, but they actually arrived in 20 minutes, which was great. And Danny managed to replace my water heater within four hours, which was amazing on a Saturday. I was so relieved. Danny was very polite and easygoing. Definitely recommend them to whoever needs a service that needs to be done as soon as possible.

  • Review 87 (2022-05-09 - Rating: 5)

    We had an incredible experience with our service/repairman. Joshua was so friendly and thorough. He made sure we knew what was going on from the start. We felt comfortable that he was straight with us. He radiated integrity and that is in short supply today. Couldnt have felt better about our experience. Thank you Joshua, thank you Active Plumbing and Air Conditioning!!

  • Review 88 (2024-02-21 - Rating: 5)

    Active plumbing and Airconditioner has providing us with consistent high quality service. Tony is very knowledgeable and friendly. I highly recommend this company.

  • Review 89 (2024-03-03 - Rating: 5)

    Tony was amazing! He was very nice, knowledgeable and very helpful. He went above and beyond. I would definitely recommend their services. Thank you!

  • Review 90 (2023-08-02 - Rating: 5)

    TL the technician was very punctual, respectful and explained everything very well . When I called Active they responded quickly they said it would be between 10 and 12 he was here at 10 and had my air working before 11 and in Vegas we have triple digits this time of year so thank you Active plumbing and Air you are the best

  • Review 91 (2021-07-08 - Rating: 5)

    TL was extremely professional and personable. He was fast and efficient, and his company’s prices were more than fair. He quickly had my AC back up running stronger than ever while in record breaking heat. I would definitely recommend my friends and neighbors to utilize Active Plumbing & Air Conditioning, as I will also utilize them again if needed in the future.

  • Review 92 (2021-05-28 - Rating: 5)

    I have used Active Plumbing before and they are always great! It is a family owned business and all of their service technicians are extremely knowledgeable and courteous. They respond quickly and always try to get your problem resolved promptly. Isaac did a great job replacing my water heater. Its great to have a plumbing company you can count on.

  • Review 93 (2022-03-16 - Rating: 5)

    We needed to have a gas line installed for an outdoor kitchen. From the first call, Karl was kind and professional, I was reaching out due to a terrible experience with another company for the same job. Jesse was incredible, he assessed what we needed and was able to complete the job w/in 3 days. It was nice to deal with people that know what they are doing and look for ways to complete the job at a reasonable cost. I will use Active Plumbing for any future project or plumbing/gas needs and would highly recommend. I am not someone who leaves reviews but wanted to give Karl and Jesse the shout out they deserve. Thx

  • Review 94 (2022-09-04 - Rating: 5)

    My water heater broke on a Sunday morning. Called Active Plumbing and they sent a guy out within 2 hrs. His name was Tony and he did an excellent job. He installed a new water heater in a few hours and I was back in action. Highly recommend!

  • Review 95 (2024-01-11 - Rating: 5)

    Great service by Billy and his son Billy who got the gas line to our clothes dryer fixed and went above and beyond. We’ll definitely call Active again if we need plumbing support!

  • Review 96 (2022-02-09 - Rating: 5)

    READ THIS!As a native to Las Vegas, you want to call these people! Quality work. Responsive. Reasonable prices.At first I dialed the wrong # thinking it was a different company. Carl answered the phone and was positive and he sounded like he wanted my business. That kept me on the phone. My main line was clogged and not a good situation. He sent out Jesse who was soon accompanied by Opio. I was concerned about this clog...but these guys got it fixed.They got here in a timely manner.They got to work.They got it fixed.And they did this on a Saturday!They made my weekend a great one.They were happy to help!!I cant thank you guys enough!!!

  • Review 97 (2021-11-07 - Rating: 5)

    Found our water heater leaking on a Saturday afternoon. Figured would be multiple days before I could get it fixed. They answered the phone right away at 5pm on a Saturday. Had someone out within 2 hours to take a look. Current water heater still had warranty so made sure I got a warranty replacement. Would’ve even installed that night if I wanted it done but opted for next morning. Tony arrived on time. Was professional and cleaned up after himself and had hot water again within 2 hours. Would highly recommend active plumbing if you have any sort of plumbing emergency.

  • Review 98 (2022-09-01 - Rating: 5)

    I can’t say enough about the service and professionalism, from start to finish, provided for us today by Active Plumbing & Air Conditioning. Water was leaking from the wall in the garage and Danny was here to assess the situation within an hour. Kyle came and got us taken care of with a smile on his face. What an amazing human being. He went above and beyond to fix the leak.Maria, Danny and especially Kyle….thank-you for the amazing service you guys provided us today!!

  • Review 99 (2022-08-21 - Rating: 5)

    Called Active Plumbing for A/C repair, on the 16th of August, they schedule a technician to stop by on the following day to give us an estimate, the technician showed up 5 minutes earlier and after asking a few questions grabbed his tool box, and before we know it he was on the roof. There were multiple repairs needed, at first he recommended installing a new A/C due to the age of the existing unit, but because this was very costly I asked TL the tech if he can first try fixing it. he was reluctant at first, but then he said he would try his best, the initial estimate was $1000, that I accepted, after 45 minutes he came down and said there was another part that was damaged and the repair cost and part was an additional $900, I accepted, but I told him he needs to give me a discount, he left ,purchased the part and replaced it. He stopped by around noon and around 3:05 pm a part that physically looked good was faulty, and he also found out that our thermostat was faulty as well, so he changed the contactor and the thermostat, and he said this was another $400-$500 job. Once TL finished, the compressor kicked in and inside the house was 90 degrees, but the temperature started dropping gradually. He set the thermostat at 74 degrees as I asked for, wrote the bill and the total was $1895, for 3 1/2 hours job. Although it seems like its a lot of money but when your A/c quits working for days and the rooms temperature inside the house go up gradually, there is not much option left, especially when you have an A/C that is over 20 years old and in the past 13 years the only part changed in it was the fan motor. But I must admit that the tech (TL) was very professional and tried to help us out. And as a result so far in the past 5 days the A/C has been working fine. Last year my next door neighbor had issues with his A/C and I noticed the Tech(s) from the company he had hired to repair his A/C were on his roof 4 different times in a one-week period. Same company, same van. i highly recommend Active Plumbing, and I am grateful that they gave me a next day appointment , also I am glad that the Technician was very knowledgeable and professional, if you decide to hire this company for your A/C repairs ask for TL. he knows his business and does not waste any time. We greatly appreciate what TL did for us in such short time. Some companies will not even touch your A/C if its that old. THANK YOU, ACTIVE PLUMBING.

  • Review 100 (2023-06-19 - Rating: 5)

    Thomas was punctual, respectful, & super helpful. He explained to me the problem and walked me through what my choices were. He was fast & efficient even though it was late in the evening. Thanks Thomas ! Hope I won’t need your services again but if I do I will come to you.

  • Review 101 (2022-02-14 - Rating: 5)

    Super Sunday, early morning. Water heater gushing all over the place. After turning the water off and cleaning it up, I called Active Plumbing at 8 am. They promised to have someone here between noon and 2. Tony showed up at 1155. He provided very good service, had a professional demeanor, and worked diligently. He installed our new water heater, neatly cleaned the job site, and was polite. Tony rocks. I will definitely be calling Active Plumbing next time I need help.

  • Review 102 (2022-03-05 - Rating: 5)

    We called around the valley for economical pricing for our commercial office to be serviced. Since we’ve bought the property we have not serviced our A/C unit and worried about the summer.Once we called and heard Active explain their process and affordable pricing. We schedule and their Tech TL came on time and in a professional manner. TL told us what needed to be fixed and also informed us on other things but made very good cost analysis for us. Kept our budget in mind. Moving forward for all A/C and plumbing needs we will be using this firm.

  • Review 103 (2022-09-01 - Rating: 5)

    TL and Carl they were the best people that I have ever worked with.TL did a perfect job!!!He was very professional and was very quick and polite!!!I would highly recommend them to anyone that needs work done!!!Carl was very nice and polite when I spoke with him.

  • Review 104 (2022-02-02 - Rating: 5)

    TL Biggs answered the phone! No “leave a message”! I told him about our leaking water heater, and asked him if he had time to check it out. He said, “absolutely”. With a few hours he arrived and accessed the situation. We needed a new water heater, and we told him we wanted a good one. (The one that died was only 7 years old) He offered to install a Bradford White commercial quality, 10 year guarantee. This was exactly what we wanted. They are not cheap, but it’s worth every penny to know that you will have hot water everyday, all day long. He installed the product the next morning. At the same time our shower started running—all night long it dripped and kept us awake. TL fixed that for us the same morning as the water heater install. Great service! He is our go to guy from now on.

  • Review 105 (2021-10-03 - Rating: 5)

    I want to first thank Tony, the plumbing professional sent out to help me! We had a kitchen sink that was backed up and to the point my kitchen flooded and it stinked! First, Carl at Active responded to me quickly and assessed the situation and was able to let me know when he could send someone out and was very flexible with my schedule as I work long hours and simply could not wait for a Monday through Friday company. Other companies wanted to charge a premium because of the time they came out, but Active was able to accommodate me. Tony reached out to me promptly and coordinated when I was going to be home. As soon as he got here, he assessed the sink and gave me the best case and worst case scenario of the problem. He got right to it and truly made sure he cleared the clog by snaking from the house all the out through the main line and ensuring he could see the snake. He was professional and super thorough he knocked the clog out entirely. He made sure he ran water and everything was cleared before he closed up. I appreciate a company that has very professional staff, are trustworthy, and are not trying to upsell any services or overcharge. Thank you again Active for being so fast, accommodating, and professional. Make sure Tony gets a kudos for his hard work. It’s refreshing to know there’s people like Tony out there to truly help people in need!

  • Review 106 (2021-11-22 - Rating: 5)

    Im very grateful for the quick service I received from Active Plumbing and Air Conditioning. I was in a pickle the Monday before Thanksgiving (a short work week) with a leaky shower head that I thought was getting water in a carpeted area of my home. TL is an absolute pro and came and took care of my problems very quickly. Ive used them in the past. Theyre fantastic! I absolutely recommend.

  • Review 107 (2022-06-17 - Rating: 5)

    I called the company to see if someone can come out to take a look at some plumbing issue I was having. They had someone out literally in 1 hr. Op and Wyatt were the two folks who came to my home. Both were very professional. Educated me on some of the plumbing issues I was having and gave me tips on ways to prevent for future. Definitely appreciate the info and the service they provided me.

  • Review 108 (2021-10-04 - Rating: 5)

    I hired them to fix a leaking toilet. Carl was in good contact throughout. Tony was the tech who came to my house. He did a great job. He was diligent working to fix the problem despite the late hour. Very happy with the service.

  • Review 109 (2022-10-29 - Rating: 5)

    We had Tony as our service tech and was absolutely amazing. He was constantly checking with us along the way during the adjustment of our shower temperature to make sure it was how we wanted it. 10/10 would recommend.

  • Review 110 (2023-05-20 - Rating: 5)

    I normally never leave reviews for any company because most of the time they just do the bare minimum to bandaid the issues, however this company (THOMAS) came out immediately when my air went out, saw what the problem was with my HVAC unit, fixed it quickly & was extremely knowledgeable, courteous, friendly & efficient !! I cannot say enough wonderful words for the tech Thomas & the company!!! Please spread the word about this company!! Many praises for you !!

  • Review 111 (2023-10-31 - Rating: 5)

    Absolutely great service. The previous companies who came by only wanted to sell us a whole system when these guys identified the problem and gave several solutions. Now our home has heat. Thank you TL and company. Highly recommend this company!

  • Review 112 (2023-09-01 - Rating: 5)

    After many problems with hvac and multiple companies sent by warranty it was never truly fixed. Terry came and efficiently and professionally found the problem and was also patient and thourough in answering all my questions. This is why this company will be getting my business in the future. Thank you.

  • Review 113 (2023-08-05 - Rating: 5)

    I reached out to the Active after our water heater broke, they offered a better price and warranty, came in the next day and replaced the heater quickly. The tech is professional and knowledgable. Ill use them again.

  • Review 114 (2022-03-06 - Rating: 5)

    Tony was very friendly and Professional. Tony knew exactly what was needed to be done in order to complete the job at hand. Which was very appreciative because another plumber was not able to complete the job three weeks ago but actually made the situation worse. Tony is a breath of fresh air with his knowledge and expertise. We will continue to call him in case we ever have any future plumbing work needed to be done!

  • Review 115 (2023-04-13 - Rating: 5)

    I had called looking for a part to Perform a diy unit repair(not recommended, hire a professional) Carl had spoken to me about a number of different scenarios. But he had taken the time to actually try to help me vs the handful of other companies I had called, who essentially hung up on me. I know my unit is on its last leg and when I pull the trigger on one, I will be calling Carl at active due to the quality of customer service he provided. I couldnt thank him for appreciate him enough for the amount of information he provided for the impending day when I will need to get a new unit. I will choosing active to perform the task!!

  • Review 116 (2022-05-26 - Rating: 5)

    I contacted them to get an estimate on a a/c unit. I sent a text through the website and within 30 minutes I got a call back. The agent was friendly and professional. A tech came out within 30 minutes of the call. TL was very knowledgeable and efficient. He explained in detailed and was very honest. If services are needed in the future I will definitely contact them again!

  • Review 117 (2022-10-31 - Rating: 5)

    From the moment I called I was greeted kindly. I called many other companies prior to this one & everyone seemed bothered by my phone call. It was an emergency phone call last night & no one was available for service last night & Active plumbing was the only who offered me next morning service. Eventhough there was a delay in appointment time, I wasn’t upset bc they were kind about it. Great customer service period! Kyle came out to service our toilet & was very thorough with explanation. He even shared some knowledge with me that has changed my life haha THANKS KYLE! Thanks team!Highly recommended!

  • Review 118 (2022-02-09 - Rating: 5)

    I called them, after my home warranty sent their guy, who took 3 photos, left, then reported the whole unit needed to be replaced. I then called Active, to get a second opinion. They sent Tony, WHO ACTUALLY BROUGHT TOOLS! He then repaired the heater... Like, in 20-30 minutes. He then discussed with me about possibly needing to replace the unit, which I was much more open to the idea of when he didnt just look at the unit for 5 seconds and call it dead. Quite satisfied.

  • Review 119 (2024-05-09 - Rating: 5)

    Really great experience. They came out to investigate same day. Then after diagnosis they fixed same day as well. A+ service.

  • Review 120 (2023-06-29 - Rating: 5)

    My air conditioning was not working, Thomas was so kind throughout explaining everything to me and also very patient with all my questions. He told us what needed to be done and made sure that everything was going to work properly before he left. I’m so happy to have my air conditioning back!!!

  • Review 121 (2021-12-23 - Rating: 5)

    Our business had a gas leak emergency and was forced to shut down a 24-7 operation. We placed an urgent call to Active Plumbing and they were at our location within an hour on a very busy winter day and had the repairs complete within a few hours! Very prompt service and an attention to detail that was very gratifying. They came up with creative solutions when faced with unforeseen hurdles! Customer for life!

  • Review 122 (2022-06-09 - Rating: 5)

    This is the 3rd time I’ve ever needed a plumber. The stereotype of a plumber is what I expected. I got Opi and could not have been more impressed. From the time I called it took less than 45 minutes to get to my house. He was so kind and explained what happened and was incredibly helpful. I couldn’t recommend this company enough. I will be using them for all our needs forever. 10 stars!!!

  • Review 123 (2022-02-10 - Rating: 5)

    To everyone at Active Plumbing & Air Conditioning, just a note of thanks for all your hard work on getting our air conditioner back up and running. I know it was a frustrating process but I appreciate your effort and desire to get the job done. Our experience with you guys was very positive. We’re looking forward to a continuing relationship through your maintenance program. Thank you.”

  • Review 124 (2018-12-12 - Rating: 5)

    It is always difficult to find reliable, honest home services when moving to a new city. I needed some creative plumbing work and called two plumbers who did not know how to resolve the issue and then said they would do research and get back to me...they never did. In desperation, I found ACTIVE PLUMBING and they were able to do the work on the first visit as if it were routine. Because of this I called them back to replace all of my old hose bibs that were leaking and later had a water conditioner installed, and later a water softener. When one of the hose bibs and pipes began to leak 6 months later, ACTIVE PLUMBING promptly did all of the repairs at no cost since their work is guaranteed. No hassle. From the first contact with the receptionist to the completion of the work they show that they are there to satisfy the customer. They listen to your needs, give advice as to how the work should be done, and then complete the task. They happily answer all of the customer questions. They arrive on time and complete the work in a timely manner.Clean up after the job is done is immaculate. Some might complain about cost of work done, but I have no problem paying a tiny bit more than Joe the handyman plumber charges in order to have long lasting, quality work. If you need any plumbing work done and want it done right, call ACTIVE PLUMBING. You will not be disappointed and will become a loyal fan like I have.

  • Review 125 (2024-01-27 - Rating: 5)

    I appreciate Tony’s help with fixing my plumbing issues!! Very responsive and honest. Thank you again Tony!! Will be using them again in the future.

  • Review 126 (2020-02-26 - Rating: 5)

    We have been using active plumbing for several years and their service is outstanding and very trustworthy. Our water heater went out again and this time we opted for a tankless and since our busted water heater was under warranty, he gave us a credit toward the tankless. Chris gave us a great recommendation for the appropriate size even though I was opting for the largest. He said it was overkill. He saved me from myself and didn’t allow me to over spend. Thanks for the great work and being very honest. Will always recommend Active Plumbing.

  • Review 127 (2021-12-09 - Rating: 5)

    I had to get my water heater and air conditioning unit repaired and the techs that came out were very knowledgeable, professional and very pleasant. They truly cared about my need and was very thorough in their assessment. I will definitely use Active Plumbing & Air Conditioning again.

  • Review 128 (2021-05-04 - Rating: 5)

    I have use Active Plumbing for over 10 years and they are always very professional. Carl on dispatch was very courteous and promptly send TJ to fix my toilet. He was friendly and efficient and even drained my water heater! Great job! Thank U!

  • Review 129 (2022-08-26 - Rating: 5)

    We were very pleased with our experience with this company. We realized our AC unit was down in the evening, called first thing in the morning, and our lives were back to normal by 9:30am. TL, our repairman, was professional and friendly. We will definitely use them again!

  • Review 130 (2022-05-13 - Rating: 5)

    Great!! I had a work emergency and did not have a chance to call and reschedule. They left a voicemail and I called when I had a chance. They were able to come in the afternoon. TL was on time, let me know everything was working but units were 20 years old and if I need a major repair to let them know. Highly recommend!!

  • Review 131 (2022-04-04 - Rating: 5)

    Jessie and Opie were very knowledgeable and professional. I had to have a water heater replacement and they completed the job in one hour. They were very clean and left no mess behind. I highly recommend Active Plumbing.Kelli J.

  • Review 132 (2023-05-22 - Rating: 5)

    Had a fantastic rep named Joshua (Ginger) come out for a quote. He was honest and upfront about everything. Very professional and relatable. Will definitely be calling him when/If we need to pull the trigger on a new AC unit!

  • Review 133 (2022-06-14 - Rating: 5)

    These guys came out last week and did a great job replacing my HVAC system. They were honest, professional and courteous from start to finish. When he came out to give me a quote he didn’t try to hustle me into making unnecessary repairs which is exactly what turned me away from other companies.

  • Review 134 (2021-12-17 - Rating: 5)

    Active plumbing managed to get my problems diagnosed and fixed in a fast and professional manner.Tony took care of every need and answered any questions i asked. Very professional and experienced company. Would highly recommend.

  • Review 135 (2022-11-20 - Rating: 5)

    Tony was professional and knew what need to be repaired. He added some suggestions which fixed main pressure for the entire house which was causing the entire house plumbing fixtures to be overpressurized henceforth damaging the fixtures therefore lifespans shortened for years. I would definitely recommend this company for their quality and professionalism.

  • Review 136 (2022-05-10 - Rating: 5)

    We are very pleased with the ac installation. Josh is awesome! Hes so personable, professional and knowledgeable. He and his staff arrived on time and cleaned up nicely after the job was done. We highly recommend his services and this company 😀!

  • Review 137 (2024-02-19 - Rating: 5)

    Service was prompt and professional. Tony was an honest plumber and not a salesman like some of the big Las Vegas plumbing companies.

  • Review 138 (2023-10-16 - Rating: 5)

    Tony did a tremendous job.very professionalpatient, and did what it took to get the job done.Ive used Active many times, always been pleasedwith thier company.

  • Review 139 (2022-04-03 - Rating: 5)

    Tony responded well after business hours and accommodated to our family. His service was professional and workmanship was precise. Open and honest and did not feel pressured at all. Will definitely refer him and the company! Thank you Tony

  • Review 140 (2018-05-08 - Rating: 5)

    Active plumbing is fantastic! We use them for our business and they have always come through on time and the job is always done right the first time. We have dealt with Danny and Ed directly but everyone in the office is fantastic. Great customer service and quality products!

  • Review 141 (2022-06-01 - Rating: 5)

    TL was our technician. He was very friendly, professional and did a thorough review if the system before proceeding to do routine maintenance. He was efficient and did a great job explaining how the process worked. I would recommend this place and this tech, they were outstanding.

  • Review 142 (2022-04-06 - Rating: 5)

    The tech T.L. at Active Plumbing was professional and friendly. He had great advice and took time to ask questions and explain what he found through his maintenance service. He did not make you feel pressured and was genuinely there to help you.

  • Review 143 (2022-03-31 - Rating: 5)

    So sorry that I forgot to leave a review! I accidentally skipped this part! Anyway... Tony came out and solved my dilemma quickly, and on a Sunday night! So very grateful for everyone at Active Plumbing for taking action in an emergency situation, especially Tony. Id really like to say that I would use your service again, but obviously the goal is to not have to. If so, Ill think of you first and recommend anyone I can to you guys. Thanks again!

  • Review 144 (2021-05-24 - Rating: 5)

    I would like to start off with how they came on time & how friendly their employees were. TL was our A/C technician and he was fast and efficient and knew the problem quick. He made sure to give me every detail of the problem verbally and on paper. Never seen someone get the job quick like TL ! We will be calling him for any repairs we may need on our AC Unit moving forward. 100% recommend ! You won’t be disappointed.

  • Review 145 (2022-04-14 - Rating: 5)

    Just want to say this is the most professional service we have had since we moved to Vegas in 2003, Jessie did an excellent job plus made sure that he contacted us to tell us his arrival time. We will definitely use them again and I will refer this company to our friends and coworkers.Thank you Active

  • Review 146 (2022-05-26 - Rating: 5)

    We have an old unit and Terry was very informative. Terry made sure we completely understood what was going on with this unit. Even though we didnt use the company this day he headed us in an excellent direction. We are able to stay safe and cool until we have what we need to complete the job. Very happy we found this company.Sincerely,Terri B.

  • Review 147 (2021-10-07 - Rating: 5)

    TL came to our house to fix the AC. He text me and told me to call him when I got home. I didn’t have to fuss with any long window times. He was professional and courteous. My toddlers were running around the house and he was more than happy to be kind and speak to them. He had my AC running within the hour. Best service I have ever had.

  • Review 148 (2022-06-16 - Rating: 5)

    Wonderful and professional experience. Extremely knowledgeable technician. Swiftly diagnosed the root of the problem. Would recommend Jesse or anyone of the technicians for repair. This is a review from a home owner who recently had previous disappointing experience with a plumbing service. Highly recommended Active Plumbing to anyone!!!!

  • Review 149 (2022-07-30 - Rating: 5)

    I have used this company for plumbing and for A/C installation and repair. They are friendly, professional, on time or early. They ALWAYS explain what needs to be done and do it right. Never had to have them come fix what they were paid to fix the first time.Hands down- They are the BEST!

  • Review 150 (2021-06-05 - Rating: 5)

    We love Active plumbing ! Especially TL. Have them send you this guy. He is friendly, experienced & fast. Straight to the point & honest. It’s very hard to find a company who will bring their guys out the same day you call them especially during the summer time. If you experience any A/C problems call Active plumbing they will go beyond expectations. :)

  • Review 151 (2021-10-23 - Rating: 5)

    Super professional. Tony is very courteous. Explained to me the problem, what it was gonna take to get it fixed and fixed it in a timely manner. It is always hit or miss but I can definitely recommend active plumbing and air-conditioning and if you get Tony as your technician you’re in good hands!

  • Review 152 (2021-06-16 - Rating: 5)

    Isaac, the technician was absolutely the best! So professional and very fast. He had us back in business in no time. Great service! TL and his new assistant checked out my AC today. Super nice and helpful. Excellent company!

  • Review 153 (2022-02-22 - Rating: 5)

    I had a plumping problem In my house. When I call the business they got a person out to me asp in the middle of the night. When Tony came out he was very professional and very nice , he did a good quality walk through and let me know what may be the problem..he is a great guy...now for the prices of the company I think they were too high-end. I would check others on prices.

  • Review 154 (2022-07-27 - Rating: 5)

    This guy was amazing! I really felt he was an honest businessman. He never tried to over charge me. He was extremely knowledgeable about plumbing. It was an absolute pleasure dealing with him He will be the only plumber I call from low on!

  • Review 155 (2021-02-20 - Rating: 5)

    The owner called right away to see how he could help. He came out that day to look at the water heater and the next day removed and old and put in the new. Even changed some handles that were corroded. He and the other 2 men went above and beyond on customer service and making sure everything was working properly. Great customer service and timely work is a rare commodity these days. Active Plumbing & Air Conditioning is #1 in my book!

  • Review 156 (2018-01-05 - Rating: 5)

    Our house is 34 years old and just like humans our pipes and plumbing are breaking down. We have experienced faucet leak and replacement, mixet valve replacement, garbage disposal replacement, main sewer drain jetted, and now main water line to street replacement. They are my plumbers of choice. Stephen is professional and personable. Quality of work is exceptional and down time minimal. Do you have to pay a price? Sure you do. But I am not calling Stephen again for what he has already repaired. I have experienced cheap and Active Plumbing has repaired everything the last plumber was supposed to have fixed. If you want cheap call Uncle Bob and then a plumber in six months to fix the same thing again. Unless Uncle Bob is a real plumber then you are lucky. The laborer Bernie was the absolute best. He had a wonderful work ethic and Active Plumbing should keep him very happy. His attention to detail was exceptional. Very polite and professional. I am very satisfied with my experiences and if things keep breaking I am hoping to be adopted as their grandma and get the family discount. Thanks Active for taking care of us.

  • Review 157 (2022-02-13 - Rating: 5)

    Amazingly wonderful experience. The gentleman who came to look at and subsequently replace my water heater was professional, knowledgeable, informative, thorough, and stayed until everything was perfect. Very impressive! I will be most certainly recommending your company. THANK YOU!!

  • Review 158 (2022-01-24 - Rating: 5)

    They are great friendly and very professional. Knowledgeable and curious. TL, Chris and Danny are amazing. I’ve had many jobs done and preformed by them. I would recommend Active to anyone. I feel they do the best they can to help with pricing as well.

  • Review 159 (2022-01-16 - Rating: 5)

    This company has always been timely and responsive. We have used them multiple times in the last couple years. The quality of work is great and we will use them in the future. Tony was knowledgeable and fixed a problem caused by another company.

  • Review 160 (2021-05-11 - Rating: 5)

    5 STARSEXCELLENT:- INITIAL PHONE CONTACT / CUSTOMER SERVICE- RESPONSE TIME- PROVIDING ESTIMATED TIME OF ARRIVAL- EXPLANING WORK NEEDED- PROMPT SAME DAY SERVICE- CLEAN UP AFTER WORKWe personally dealt with Carl via telephone who was very pleasant, friendly, positive and accommodating.We had the technician T.L come to our home same day to do the necessary work. He too was a great representative for the company.Both of these 2 individuals were great to work with and we HIGHLY RECOMMEND THEM AND THIS COMPANY.

  • Review 161 (2022-04-12 - Rating: 5)

    Jesse answered all questions thoroughly and took extra care to adjust a water control valve, after selling us a good deal on a maintenance plan. I trust the good service will continue for our hot water heater and our heat pump.

  • Review 162 (2022-05-16 - Rating: 5)

    Amazing service! The only plumbers willing to make an emergency visit on a Sunday. The plumber was punctual and very kind and understanding with the work needed to be done. I whole heartedly recommend them.

  • Review 163 (2021-05-10 - Rating: 5)

    TL was fantastic, not only did he do everything he could to help me save some money and get my water heater fixed, but when I went upstairs to test the water in my bathtub and I busted the handle off, he came up and fixed it in 5 minutes! Great service, I definitely will be using again and will recommend to everyone I know.

  • Review 164 (2023-02-25 - Rating: 5)

    Showed up on time and cleared the leak. He was also able to get the drain clean out under the sink opened so we will be able to use it in the future. Cleaned everything up afterwards and wiped the floors clean. Would recommend them.

  • Review 165 (2021-06-19 - Rating: 5)

    From the moment that I met with TL, my encounter with Active Plumbing was really very professional. Every step in the process, from the initial discussion of purchase options, to the installation of the A/C coil was top notch. While TL was waiting for the coil to be delivered, I asked if he could check the other three A/C units. TL was amazing, he found issues with a filter and capacitor. He replaced them at no additional charge! He even went into the attic during a Vegas summer day, about 115 degrees out and checked those units. I have had at least four other A/C companies out and felt like I was bothering them with my A/C problem. I will definitely call this company again!

  • Review 166 (2023-03-20 - Rating: 5)

    I worked with Tony and he was fantastic. Whenever I have plumbing issues at home I reach out to these guys. Theyre honest and do a very fine job. Thank you!

  • Review 167 (2022-07-10 - Rating: 5)

    I love Active Plumbing Air Conditioning! I called this company to service my AC unit. Josh came out was very professional and kind! Josh is very knowledgeable and helped and explained everything that was going on with my system. I will most definitely refer this company to my friends and family.

  • Review 168 (2023-08-05 - Rating: 5)

    Active sent out a tech super fast to help me with my a/c and TL was very knowledgeable and helpful. He fixed the problem in no time! I would definitely recommend active plumbing and air conditioning.

  • Review 169 (2022-10-26 - Rating: 5)

    I am very happy that I chose Active plumbing. Everyone was very nice and helpful. Franco was amazing and very informative. Highly recommend! And I will definitely use them again!

  • Review 170 (2021-09-10 - Rating: 5)

    TL was amazing. He showed up very professionally. Wore his booties and was able to explain my situation with my AC unit very throughly. I previously had 2 techs come look at my units and they were not able to get a resolution solved for me. I would highly recommend using this company. Thank you TL

  • Review 171 (2022-06-13 - Rating: 5)

    Terry Lee (TL), was very curtious and professional. Interested in whats best for us the customer. I signed up for a Home Maintenance Protection Plan as Active Plumbing & Air Conditioning will provide great service.

  • Review 172 (2018-01-28 - Rating: 5)

    My water heater sprung a leak at 10 pm Friday night, shut the water off and called Active Plumbing at 8 am Saturday morning about it. Problem was I use propane and finding on on Saturday could be difficult, but Active found one, was here shortly after 1 pm and Chris was totally professional in swapping it out. He was finished by 2:30. I could not have asked for better service than I got Active and Chris. Active has a new customer now. Awesome job Chris.

  • Review 173 (2021-06-15 - Rating: 5)

    Repair Person Mr. TL Showed promptly with his associate. I highly recoment him and who ever he works for.I had an issue with my AC that lasted years. A had to spend money on resupply of coolant gas every year.He found the leak with the help of a dye. It was very clear. Now we are enjoying the cool air coming from the unit.Excellent Job, Mr. TL is a very effecient , serious person, he knows what he is doing.I was surprised for the short time that he spent to finish the work.E. S MarcusLake Las VegasHenderson, NV

  • Review 174 (2022-10-16 - Rating: 5)

    I had a countertop put in and the countertop people took out my versus motors and kitchen faucet. I called active plumbing and they were here within a couple hours. My service man Tony was cordial professional knowledgeable and did a wonderful job I would call them .again

  • Review 175 (2019-09-24 - Rating: 5)

    Very professional and honest work. They replaced my water tank with a tankless water heater. A very good price and a clean install. Chris and Justin did great work and were very meticulous. I highly recommend this company!!

  • Review 176 (2021-12-26 - Rating: 5)

    I’m new to the area and found Active Plumbing through Google. Tony arrived and provided excellent service. Tony explained the process, described what was clogging the drain, and explained how to prevent it. I appreciate the service and should I ever need a plumber in the future, I will definitely call Active Plumbing.

  • Review 177 (2021-12-12 - Rating: 5)

    Tony was great! Fixed my water pipe from the irrigation system. Took the time to explain the service and was fair on the price. Fast and efficient! Would highly recommend. Thanks again Tony!

  • Review 178 (2022-02-10 - Rating: 5)

    They replaced a connection fitting from wall to toilet and finished hooking up a bidet that we had started. They also flushed our tankless water heater with vinegar water, something we did not know should be periodically done. We decided to sign up for their service plan. We were happy with their service and their knowledge.

  • Review 179 (2021-11-19 - Rating: 5)

    The specialist not only diagnosed the problem with my toilet (root blockage), which I honestly found hard to believe, but gave me a reasonable estimate on the repair. My toilet continued to plug up so easily that I called him back to complete the repair. Upon removing the toilet, I was shocked to see that he was exactly correct and there was about 18” of roots almost the entire circumference of the sewer pipe. I am amazed anything actually flushed. He completed the repair, reinstalled the toilet, and charged me LESS than the initial quote. I could not be happier with the company or their specialist! !!

  • Review 180 (2019-10-01 - Rating: 5)

    Bad luck that our water heater died on us but great luck we found Active Plumbing. We called on Monday and they were able to send someone that same day. Chris was very knowledgeable and helpful. Definitely know who to call if we have other problems.

  • Review 181 (2023-01-10 - Rating: 5)

    2nd time using them for a failed cartridge in another bathroom. I made the call, they came in 2 days and remedied the issue. Aaron was professional and handled everything in a timely manner. Thank you

  • Review 182 (2022-02-01 - Rating: 5)

    We were having some issues with our furnace. I had a different company come out and couldnt diagnose it. TL came in and knew right away what the issue was and had it resolved right away. Great technician and an honest company. I will use them again.

  • Review 183 (2021-07-29 - Rating: 5)

    TL and David were great to work with. I called yesterday afternoon and they showed up to next morning on time. They recharged our commercial cooler and got us up and running again. Very fast and easy to work with. They explained everything they did to me.

  • Review 184 (2016-12-03 - Rating: 5)

    We had Active PLUMBING at our home to replace our sewer line from Kitchen and washroom to main sewer.Chris was the plumber and his helper Mario was the digger. They both did a great job in a timely manner. They were very careful and cleaned up great. They will work with you for second opinions.

  • Review 185 (2021-05-27 - Rating: 5)

    We were notified by Active Plumbing and Air conditioning that the technician would be arriving in approximately 40 minutes right at the beginning of the appointment window. TL the tech introduced himself and went to work to determine the problem. He identified a leak in the condenser causing the system to lose its refrigerant. He contacted Bryant the manufacturer and provided the information needed to process a warranty claim. Since he was told the part would be a minimum of three days out he made temporary repairs so the system would be useable until the condenser came in. TL kept up informed at every step, offered options when possible and explained everything he did. When Bryant responds on the warranty information he will get back with us and schedule permanent repairs.

  • Review 186 (2023-07-25 - Rating: 5)

    I can’t say enough about this company! They are THE BEST! Everything you want in a customer friendly/service focused company. Courteous, professional, and solved the problem in minutes. No sales pitch, no bull - just quick and professional service.

  • Review 187 (2022-09-04 - Rating: 5)

    The plumbing service was exceptionally professional, quick and efficient.employee Tony showed his experience and skills with handling and diagnosing the issue with ease.

  • Review 188 (2021-12-19 - Rating: 5)

    I don’t have enough space to praise this business and the two gentlemen who attend us.Mr. Carl and the technician Mr. Tony both very professional, polite, fast and the best of all the price. Mr. Tony take care the problem in a jiffy.I recommend their business and I keep their number for the future.Kudos!

  • Review 189 (2023-12-23 - Rating: 5)

    They were very quick to respond and take care of our Aunts water heater as well as the water damage. On Friday night before Christmas, they went above and beyond our expectations!

  • Review 190 (2019-10-02 - Rating: 5)

    Great experience! Chris surely knows what he is doing, he installed a new water heater for us. He was fast, clean, and straight up professional. I would recommend Active Plumbing & Air Conditioning to everyone I know!

  • Review 191 (2023-05-01 - Rating: 5)

    Very responsive and came to my house within 45 minutes of calling. Fixed my air conditioning unit at time of service with good knowledge and answering all of my questions. Very friendly! Would use again!

  • Review 192 (2024-08-20 - Rating: 5)

    Marko was excellent! Very professional by introducing himself with a handshake, showed me the condition of the rod (love being educated and shown), and answered my questions. I manage Customer Feedback for a large Hawaii bank so I appreciat this level of service and experience. I expect that all reps for this company are the same. Definitely will work with Marco again!

  • Review 193 (2019-05-30 - Rating: 5)

    Tech Chris was very helpful and experienced. I called for a quote and 30 mins later he showed up and explained to me what my water heater problem was. I highly recommend this company. They were friendly and answered all my questions. I will definitly be using them agian. Great service provided and more than 1/2 the price of all the other companies that I called.

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