Expert cooling and heating llc

Located in Las vegas, Nevada

Address: 1885 Elderberry Pl, Las Vegas, NV 89156, United States

Phone: +1 702-978-0133

Rating: 4.4

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Comments

Review 1 (2024-11-23 - Rating: 5)
Very excellent service. They called me ahead of time to give me a heads up that they were roughly 40 minutes out, were very nice, and CLEANED UP THEIR MESS from the repair! I’ve had MANY a contractor come out here and leave me a complete disaster to clean up, so this is a fabulous change from the norm! They got me fixed up quickly and efficiently! Would definitely recommend!

Review 2 (2024-10-10 - Rating: 5)
This company went above and beyond the scope of the job. When we bought this house 5 years ago, we had no idea about what it meant to have things done correctly. We assumed that because it passed inspection that everything was to code and everything was fine. We could not have been more wrong and or misled. I am so grateful to them for fixing my water heater and bringing everything up to code. Jose was amazing and Im grateful to him and highly recommend them.

Review 3 (2024-09-18 - Rating: 5)
Both Gus and Pat were very professional and took their time to make sure what they had to do was in the best interest of their clients. They made the best decision for what they had to work with while communicating with each other and me as they went along. I love these guys and will recommend the company as well as them to handle any pipe leaks repairs. Thank you 🙏

Review 4 (2024-11-22 - Rating: 5)
Our technician did a fantastic job replacing our faucet cartridges. Called ahead when he was headed to our home. Friendly and knowledgeable.

Review 5 (2024-12-19 - Rating: 5)
The technicianwas was very knowledgeable And very respectful, recognizing this company anytime

Review 6 (2024-12-20 - Rating: 4)
Technicians arrived timely, professional. They were not able to correct the leak because we were told AHS does not cover the problem (RO) and need to call supervisor. I called another service and my leaky RO connection was fixed right away.

Review 7 (2024-11-26 - Rating: 5)
Jose was professional on the phone and Gus was on time for the appointment, very knowledgeable and explained everything as he was doing it and was courteous and professional as well. Problem was fixed and I would recommend them.

Review 8 (2024-12-17 - Rating: 5)
Jose was excellent! Professional, respectful and knowledgeable. I highly recommend this company especially if other employees are as good as Jose. Thank you so much 😊

Review 9 (2024-10-26 - Rating: 5)
Pat was informative, cordial, professional and foremostly, accommodating to our needs. Plumbing issues are very stressful for homeowners to working with Pat made us feel confident that he was doing all he could to resolve the issue even though it looked bleak. Keeping our fingers crossed the leak has stopped!

Review 10 (2024-02-04 - Rating: 5)
Had rerouting service couple days ago due to slap leak. Pat came in and did all the work, definitely an expert! Neat precise and adept, very nice person and very clean work, even explained me how slap leak happens and how he is going to solve it. Whole process for my particular case was around 6 hours, would recommend to others!

Review 11 (2024-12-06 - Rating: 5)
Incredibly professional, fast, and friendly! Had a water heater go out and there response and work was exceptional. Highly recommend their services.

Review 12 (2024-09-26 - Rating: 5)
Patricio was very professional and timely, did a great job fixing a broken pipe at my water heater. 5 stars all the way, would definitely recommend this company

Review 13 (2024-12-09 - Rating: 5)
Had the garbage disposal go out. They had it fixed in 2 hours. Thats counting from the time I called them till they were done. Super fast and clean. Thanks. 👍

Review 14 (2024-05-20 - Rating: 5)
EXCELLENT!!! Our whole house plumbing was taken over by invading roots. Everything was backing up. Gus was a miracle worker! He cleaned it all out, even having to completely dismantle the toilet, (those are roots he pulled out of the pipes where the toilet goes) clearing the invading roots from all the pipes, and now it is all back in working order. Expert Cooling and Heating are my Go-To plumbers from now on! Thank you Gus. You are amazing!!!

Review 15 (2024-04-29 - Rating: 5)
Our insurance agency dispatched this company to repair a leak. Surprisingly they were able to arrive same day within a few hours. Too bad I do not know the name of the technician. He was excellent. Very professional, warm, friendly, understanding, and proficient. Repairs were completed same day. We are very pleased with the service. Thank you !

Review 16 (2024-10-27 - Rating: 5)
The repair man was very polite, professional, respectful and helpful. He fixed the issue quickly and was 20 minutes early. Would definitely recommend!

Review 17 (2024-11-15 - Rating: 5)
Guys let me know they were running a bit late but they showed up and fixed a broken valve for our dishwasher very quickly. No more leak. Thank you

Review 18 (2024-09-25 - Rating: 5)
Patricio Sotelo was on time. Courteous and he professionally knows his craft. He was able to fix the problem right away. A very personable man.

Review 19 (2024-11-12 - Rating: 5)
Gus was extremely fast, professional and courteous. Excellent response and work done to replace disposal. Recommend this company. Thank you!

Review 20 (2024-07-06 - Rating: 5)
Pat installed our garbage disposal and reverse osmosis. We have used Expert Cooling and Heating during our Restoration of a leak in our laundry room. There work was outstanding, we now use them as our own plumber. They are reasonably priced and reliable.

Review 21 (2024-09-24 - Rating: 5)
Juan was very nice and he did a good job. Thank you for your service. I will definitely recommend this company to all my friends.

Review 22 (2024-10-24 - Rating: 5)
Expert Heating & Cooling were prompt, knowledgeable and prepared to service my plumbing needs. Technician, Juan, did an excellent job, in very little time.

Review 23 (2024-07-27 - Rating: 5)
Super friendly and quick service at a fair rate!Needed to replace my corroded water valves under my sink in order to install my new dishwasher. They were able to repair the valves without me having to hassle myHOA to shut off the water supply in my building and they took my request to install my dishwasher on the spot. Both jobs were done on the same day I requested the service and in less than 3 hours.I will be hiring them again for any other repairs or appliance installation.

Review 24 (2024-11-18 - Rating: 5)
Jose went above and beyond in providing explanation and solution to my plumbing issue. I will recommend to my friends and family.

Review 25 (2024-01-24 - Rating: 5)
Pat came out today to do a water heater replacement and check a toilet flange. Awesome work all around - fast, clean, and great communication. The price was also $800 lower than other estimates I received. They were able to come out with a new unit the morning after I called them, and Pat had everything finished in under an hour - which included a new shut off valve and copper fittings. Thanks for the awesome service!

Review 26 (2024-11-21 - Rating: 5)
The technician/installer was excellent and the manager was responsive and backed up his promises honestly.

Review 27 (2024-09-25 - Rating: 5)
5-Star! Quick communication to set up an appointment and Gus was solid and efficient and explained what he was replacing. Thank you!

Review 28 (2024-05-19 - Rating: 5)
American Home Shield sent them out for a leaking garbage disposal and the technician, Pat, did a great job. The service was professional and there were no problems at all. I would recommend this company for future needs.

Review 29 (2024-08-06 - Rating: 5)
Juan came out this morning to fix my disposal and was incredibly informative and professional. I highly recommend Expert Cooling and Heating and their dedicated employees for their excellent service.

Review 30 (2024-10-18 - Rating: 5)
Expert cooling and heating were quick to respond and finished the job quickly. The technician was courteous and professional.

Review 31 (2024-11-05 - Rating: 5)
Was wonderful came the same day as the order was placed fixed very fast perfect

Review 32 (2024-11-25 - Rating: 5)
Tjhe problem was takwn care of in no time at all. The serviceman was polite and courteous and left the work are neat and clean/

Review 33 (2025-01-03 - Rating: 5)
They did a great job on our water heater!

Review 34 (2024-11-30 - Rating: 5)
They did a great job. Very reliable 👏

Review 35 (2024-10-03 - Rating: 5)
Whoever came by my place to take care of the leaking is amazing, please keep him since he is an asset to your company

Review 36 (2024-05-01 - Rating: 5)
Don’t put much into the negative reviews about this company. Those were more directed towards the warranty company AHS. Expert Cooling LLC and it’s technician were great addressing and fixing my plumbing issues. Next time I’ll just cut out the middleman and hire Expert Cooling directly. Thank you.

Review 37 (2023-11-18 - Rating: 5)
Jose was AMAZING! Very knowledgeable and took the time to explain what happened to my water heater and steps moving forward. My husband usually deals with ALL these issues in the house but today was the day I learned some basics. THANK YOU for being quick to respond and starting the process!

Review 38 (2024-09-24 - Rating: 5)
This company is very proficiently and experience. they really know their job. i will call them again.

Review 39 (2024-10-29 - Rating: 5)
Fantastic experience! They were fast, efficient, and fair. Really impressed!

Review 40 (2024-08-10 - Rating: 5)
Very wise and professional, patrick is the best, hope i never need them again but they are the ones i will call

Review 41 (2024-04-25 - Rating: 5)
American Home Shield sent them out, after two other companies said leak was under foundation of home. They came out, found it was on the outside of the house, and fixed it immediately at a very reasonable charge. Thank you, we appreciate the help.

Review 42 (2023-08-19 - Rating: 5)
Jose took care of my water heater installation. He explained everything thoroughly to me as to what work was being performed. Very transparent and professional and you see the top notch quality from the beginning to end result. I highly recommend.

Review 43 (2023-04-28 - Rating: 5)
The best plumbing company I’ve used. So patient, explained everything and showed me what was wrong. Super fast as well. We had nothing but problems from a Big name company in town that they created and Expert diagnosed correctly and got it done without any drama. Competitive pricing as well. Highly recommend! They are awesome!

Review 44 (2024-04-02 - Rating: 5)
Jose responded immediately and was able to evaluate and fix a shower plumbing issue the same day. Very professional and good communication. Problem was resolved very quickly.

Review 45 (2023-11-15 - Rating: 5)
He was very thorough. Explain certain things that I had never seen before. I just really appreciate the fact that he fixed it.

Review 46 (2025-01-03 - Rating: 5)
Work was completed in a timely manner. He also included an extra part without the extra charge.

Review 47 (2024-09-24 - Rating: 5)
Great service. The responding plumber had our issue resolved in minutes.

Review 48 (2023-06-29 - Rating: 5)
Jose was on-time, professional, and so polite! He explained ways to maintain my garbage disposal to keep it running well and to last a long time. I would recommend Jose to get the job done—he was amazing. Very impressed!

Review 49 (2023-07-06 - Rating: 5)
Jose replaced my water heater a few months ago. I had a recent problem with the water heater and called him. He responded very quickly, troubleshooted and resolved the matter. He took time to thoroughly explain to me what the issue was. Jose seems very trustworthy, and Id certainly contract Expert Cooling & Heating for any future plumbing/heating services.

Review 50 (2024-10-18 - Rating: 5)
Gus, the plumber that did the job was excellent. He was polite, efficient, and competent. Very happy with the service call. The problem was fixed with no BS or upscale. Nice job!

Review 51 (2024-04-17 - Rating: 5)
Expert cooling and heating were very professional. They were very communicative about the issues found and worked in a timely manner to finish the job after receiving the parts needed to fulfill my service request.

Review 52 (2024-09-20 - Rating: 5)
The technician was very knowledgeable and helpful. Work was done timely.

Review 53 (2024-09-07 - Rating: 5)
The technician arrived on time and was very kind and knowledgeable.

Review 54 (2024-12-18 - Rating: 5)
Excellent service. Highly recommend them.

Review 55 (2023-07-06 - Rating: 5)
Jose is excellent and responsive. We called with an emergency and he got to our house within 3 hours same day to diagnose the costly problem. He has saved us!

Review 56 (2024-12-07 - Rating: 5)
Expert was very courteous, informative, and very knowledgeable in answering my questions.

Review 57 (2024-10-28 - Rating: 5)
He was very friendly and professional. The job was fixed quickly and efficiently. Would highly recommend.

Review 58 (2024-06-06 - Rating: 5)
Very friendly and professional technicians and a reputable company! Would highly recommend.

Review 59 (2024-10-01 - Rating: 5)
Very nice and knowledgable. Communicated his arrival.

Review 60 (2024-12-18 - Rating: 5)
Tech was quick, knowledgeable, and very friendly. Would recommend them to others.

Review 61 (2024-09-06 - Rating: 5)
So far very good Pat was very nice and supportive

Review 62 (2023-10-02 - Rating: 5)
Thank you for quick response and Great Customer Service. I didnt get the young man name but he was awesome very professional and great Customer Service Skills. Thanks for the awesome job.

Review 63 (2024-09-19 - Rating: 5)
Fantastic service and professionalism, I highly recommend them for the fast scheduling and honesty. Repairs were done efficiently and assurance.

Review 64 (2023-04-30 - Rating: 5)
Dispatch through my warranty company. The tech came out a day early on his own time to help my tenant. He went well beyond great customer service.

Review 65 (2024-12-10 - Rating: 5)
Pat, the plumber was professional and fixed thethe slow drain.

Review 66 (2024-10-15 - Rating: 4)
The staff called and made an appointment and by 5pm the problem was solved. I was impressed with the young man , professional and quick.

Review 67 (2023-05-04 - Rating: 5)
The Gentleman was very professional and well known in plumbing he finish the problem within time and made sure there was no leaks. I would definitely use this company again.Thank you

Review 68 (2024-10-08 - Rating: 5)
Juan was on time, friendly, and professional. He took his time and did a great job.

Review 69 (2024-11-13 - Rating: 5)
Thank you for the quick and professional service.

Review 70 (2024-12-03 - Rating: 5)
Water heater removal and install was done professionally.

Review 71 (2024-10-17 - Rating: 5)
Prompt, friendly, professional, and got the job done quickly!

Review 72 (2024-10-04 - Rating: 5)
The Technician was professionall,Kind ,did a great job and was fast

Review 73 (2024-12-04 - Rating: 5)
Very Professional, recognized the problem quickly and fixed it.

Review 74 (2024-11-04 - Rating: 5)
On time, very professional, knowledgeable.

Review 75 (2024-11-11 - Rating: 5)
Very courteous in time and knowledgable..

Review 76 (2024-09-25 - Rating: 5)
Tech was very knowledgeable, and very professional.

Review 77 (2024-09-18 - Rating: 5)
Tech assessed work to be done, pending work order from insurance

Review 78 (2024-09-23 - Rating: 5)
Excellent service!!knowledgeable installer fast and on time!

Review 79 (2024-09-13 - Rating: 5)
Juan was very informative and helpful.

Review 80 (2024-09-15 - Rating: 5)
He was on time and very helpful

Review 81 (2024-09-30 - Rating: 5)
Excellent service and everything is fixed

Review 82 (2025-01-01 - Rating: 5)
Great to work with tech Juan was a pleasure to work with and would deal with and do business with again with this company.

Review 83 (2024-11-21 - Rating: 5)
Thank you Pat and your crew!

Review 84 (2024-11-19 - Rating: 5)
Very professional and knowledgeable !

Review 85 (2024-04-27 - Rating: 5)
Great service! Pat knows his stuff.

Review 86 (2024-10-04 - Rating: 5)
Juan was great and helpful.

Review 87 (2024-11-28 - Rating: 5)
Fast, exceptional service!

Review 88 (2023-11-27 - Rating: 5)
Quickly responded to our problem and did a quick check to make sure everything was working properly.

Review 89 (2024-10-08 - Rating: 5)
Quick and friendly service!

Review 90 (2024-11-07 - Rating: 4)
Service was prompt & efficient.

Review 91 (2024-10-07 - Rating: 5)
Very professional service.

Review 92 (2024-09-05 - Rating: 5)
On time and quickly resolved problem

Review 93 (2023-12-04 - Rating: 5)
Honest and straight to the point, fixed our water leak in the wall behind our appliances!

Review 94 (2024-12-01 - Rating: 5)
Great job thanks

Review 95 (2024-02-15 - Rating: 5)
Amazing appointments are super quick and everyone was so helpful. I was able to get a brand new water heater installed in less than 24 hours.

Review 96 (2024-10-18 - Rating: 5)
Jose was great

Review 97 (2023-09-20 - Rating: 5)
Really good and fast. Really knows his stuff

Review 98 (2024-07-25 - Rating: 5)
Timely, friendly, quick.

Review 99 (2024-09-18 - Rating: 5)
Patricio was great

Review 100 (2024-11-02 - Rating: 5)
Pat did an excellent job!!!!!!!!!

Review 101 (2023-05-24 - Rating: 4)
Replaced whirlpool air switch. Would have been a 5 but didnt match existing white switch.

Review 102 (2023-07-16 - Rating: 5)
Thank you for the fast service!

Review 103 (2024-03-01 - Rating: 5)
Best company on vegas

Review 104 (2024-07-10 - Rating: 5)
Jose is the best !!!!

Review 105 (2025-01-11 - Rating: 5)
Torres was fantastic! He took care of my shower cartridge that was corroded in just a matter of minutes.

Review 106 (2025-01-09 - Rating: 5)
Excellent service in a timely manner!! Very professional and informative. Answered any questions we had. Will be using this company again. HIGHLY RECOMMEND!!

Review 107 (2025-01-09 - Rating: 5)
They came quickly and said they would submit the findings to the insurance in the next hour. Hopefully it gets taken care of as quick as they came . Not having hot water when you have a house full of little ones is very inconvenient.

Review 108 (2025-01-08 - Rating: 5)
I am very happy with the repair. The technician knew exactly what he had to do and had the part ready on the first trip.

Review 109 (2025-01-08 - Rating: 5)
Juan did an excellent job on repairing and unplugging the toilet which was tree roots! Also, did a shutoff valve!

Review 110 (2024-10-11 - Rating: 5)
Very good work, very professional, highly satisfied with excellent work 👏👍👍👍

Review 111 (2024-12-09 - Rating: 5)
The technician was very helpful and very friendly and the manager was a very understanding person, he was willing to come to an agreement with the price.