Air Pro Master Air Conditioning Repair & Installation

Located in Las vegas, Nevada

Address: 2139 S Industrial Rd, Las Vegas, NV 89102, United States

Phone: +1 702-935-5622

Rating: 4.5

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-05 - Rating: 5)
Service Techs are professional and courteous. Installed the 2 units ... took their time to be sure all are working right. Thanks Air Pro.... price is very competetive and reasonable among the 3 companies I invited to give a proposal

Review 2 (2024-07-04 - Rating: 5)
We needed a new unit and Ed from AirPro gave us the breakdown and explained all of our options we needed. AirPro handled everything professionally and quickly. The work was scheduled the following morning and we went from a very hot house to cool within 3 hours! We also have the piece of mind from the warranty included in the process. Very satisfied!

Review 3 (2024-11-08 - Rating: 5)
Jose was amazing. Id pay him double and never let him leave. What a great technician. 5 stars is not enough. Now, the company is another story.Thank you

Review 4 (2024-12-10 - Rating: 5)
Air Pro Master, Alejandro C. & Joel B. Did an excellent excellent job today changing out two of my ac condensers for a total of three this year. Air Pro Master technicians are always professional, respectful, and courteous to me. Thanks! Ruben D.

Review 5 (2024-12-28 - Rating: 5)
Air Pro Master responded to my plumbing service request quickly and was able to get me on their schedule within a day. Jose was friendly and knowledgeable! He did a fantastic job and was extremely efficient in his work. Definitely recommend Air Pro Master for your plumbing needs.

Review 6 (2024-07-01 - Rating: 5)
Look no further people! Air Pro Master is the right choice! I came home from work on a Saturday evening and the A/C was out and it was hot inside. Summer in Vegas is brutal...about 110 that day. Anyways, I called around to a few places and nobody could get to me that evening except for Air Pro Master. They said someone will be there right away. I was thinking...damn this is going to be expensive, it was after hours on a weekend. Andrew Popp shows up not even an hour later and diagnosed the problem minutes after arriving. Andrew said out of all the things that could go wrong with the A/C unit, my problem was the easiest and least expensive to fix. He even had the part in his truck. He could have told me I also needed x, y and z...and racked up a huge bill, but he was truly honest and only charged me for that one part that failed. After replacing that failed part, he tested all of the other components of the unit and said everything was fine. It could have been thousands...but I escaped with only hundreds. Its truly hard to find honest and detailed repairman of any kind. I stood there as Andrew was doing his work and he explained everything he was doing in detail. You dont get that kind of service anymore. I highly recommend them for A/C work.

Review 7 (2024-06-11 - Rating: 5)
The tech. the guy who checked out our system was truly a professional. They installed a new system last year (inside and out). I was away on vacation last year, walked into our house and the temp was 95. They did an outstanding job working with home ownership insurance.

Review 8 (2024-12-28 - Rating: 5)
Our family has used Air Pro for a few years now and the service we receive is always above and beyond, from scheduling in a timely manner to the Tech that comes to our home. Andrew is always professional, knowledgeable and provides exceptional service. Highly recommend!

Review 9 (2025-01-02 - Rating: 5)
They were on time Dominic gave information to help with situations in the future that could save me money. They were affordable I did use them thru my Choice Home Warranty. If in the future you need someone you can trust after comparing with what’s affordable for you I highly recommend them

Review 10 (2024-10-12 - Rating: 5)
Donovan was early to get to my house, was quick and prompt with assessing and fixing our old motor on the ac. He came back today (right on time!) and was fast and efficient again! Excellent service, and I would absolutely use his services again!

Review 11 (2024-10-14 - Rating: 5)
The brief experience I have had with this company so far has been good. When my unit stopped blowing cold air, I called and they sent someone to check the equipment. Donovan came out and tested the unit, found the problem, and gave an estimate for the service. The price seemed reasonable and it was easy to pay. Donovan was helpful and friendly, and had my system blowing cold air again very quickly. When a technician comes to your home, it isnt always a pleasant experience, but in this case it was--and I appreciate it!

Review 12 (2024-11-07 - Rating: 5)
My heater was not working, it was just blowing cold air. The person they sent out, Bronson, was very polite, he checked the thermostat first and after that, he went to the roof. Not ever 5 minutes after, the heater was working again! Their customer service is great! I would definitely call them again if I have any other issue with my AC/heater or Solar. Thank you so much! 😃

Review 13 (2024-08-07 - Rating: 5)
Dennis is my technician today and he is currently working on fixing an issue with my shower and before he even finishes the job, I am ready to give him 5 stars. When he arrived, he greeted me and listened very well to my concerns about the issue. You can tell he really cares about his job and helping other people. When plumbing issues come up it usually gets stressful but Dennis was able to ease my concerns and got straight to work troubleshooting the issue. Im looking forward to having my shower back in working condition but I am so impressed with the service within just a few minutes of arrival that I wanted to leave a 5 star review.I also spoke with Christina on the phone prior to his arrival who was very quick to pull up my work order and provide updates on the status and assure me that someone would be here as soon as possible to help resolve my problemAir Pro Master clearly hires people who are very capable and provide great service!

Review 14 (2024-10-10 - Rating: 5)
Alfredo was great. Very professional and knowledgeable. This obviously wasn’t his first time installing a new waterheater.Answered all my questions.Here and gone very quickly.I would have no problem recommending your company to anybody with similar issues.Thank you.

Review 15 (2024-09-17 - Rating: 5)
Mr.Dennis, the plumber came quick as we had an emergency leak. He was very professional and resolved our plumbing issues in an efficient and effective manner. He was also very polite and kind. I highly recommend him and would not hesitate to utilize his services again and recommend him and his company (Air Pro Master)to others.

Review 16 (2024-08-29 - Rating: 5)
The gentleman was neat nice on time very pleasant. Did his job in a very fast, timely manner, checked and fixed a valve that was clogged went out of his way to make sure everything was nice and neat and picked up and clean before he left. This is the kind of handyman any woman would like to see come to their house, very good. Excellent care. Excellent everything I can’t even tell you.

Review 17 (2024-10-12 - Rating: 5)
Warranty Company sent Air Pro to check our cooling system because the Company we used for a maintenance contract said the coil was leaking refrigerant.The Air Pro technician was honest and said he couldn’t see a leak.We will definitely get a maintenance agreement with Air Pro next Spring.Honestly is the best policy

Review 18 (2024-09-21 - Rating: 5)
Air Pro Master has been out to our home a few times . Both times I have received service from their technician Fernando . He’s is professional , friendly and knowledgeable. Their office staff is excellent and easy to work with .I will always be call them for all my plumbing and air conditioning needs .

Review 19 (2024-06-06 - Rating: 5)
Excellent service. Very respectful and friendly employees. Thank God that we have A/C now. Its 105 degrees and my 3 dogs and I are loving how fast the house cooled down. Highly recommended. A++++ service. Thank you.

Review 20 (2024-10-16 - Rating: 5)
Jose was great. I was told between 8-1pm he would arrive. Showed up around 10 which didn’t make me around all day. He put a cover on his shoes as soon as he walked in so he didn’t walk on the carpet with shoes. And fixed the leak quickly. Highly recommend!

Review 21 (2024-11-25 - Rating: 5)
Called air pro master to check out our heater for the winter . Tech was here on time and professional and performed his job very quick and efficient. I was very pleased with service . Definitely give 5 stars

Review 22 (2024-10-21 - Rating: 5)
Fernando provided exceptional service to resolve our issue with our kitchen sink leak. He is personable and professional! We are very satisfied with the service from Air Pro Master, and would not hesitate to recommend them to other homeowners!

Review 23 (2024-09-30 - Rating: 5)
Bronson did an amazing job. He is very kind and polite. Hard worker that figured out the difficult problem and made it look easy to fix. I would recommend Air Pro Masters any day. Definitely ask for Bronson to be your technician. Thank you so much for fixing my air conditioning issue.

Review 24 (2024-12-30 - Rating: 5)
Had my new air conditioners installed by Air Pro Masters. They are very reasonable and absolute professionals. did everything on time and on schedule.

Review 25 (2024-12-03 - Rating: 5)
I can highly recommend Air Pro Masters as a company of great integrity and competence, and all of the technicians that I have worked with have been highly skilled and professional. Quality equipment, very affordable, and backed up by sound customer service and aftercare.

Review 26 (2024-09-11 - Rating: 4)
The technician was very professional, very knowledgeable and very clean with the installation. I’m happy with the way. The work turned out, but getting the technician there was chore.The problem I ran into with this company is the Female dispatcher, who apparently doesn’t want to listen to the customer. Previously talked with a gentleman on the after hours phone Advising on my situation and scheduling which he agreed and understood my situation I needed To have the service done on a Saturday being that I was working out of town during the weekAt the time of scheduling the final work tried to call the office for final schedule, and which the female dispatcher would not understand my situation. Have explained to her that I’ve talked to a gentleman previously, and it was prearranged She quoted that she is the dispatcher and doesn’t care what that person said I had to hang up and call back on the after hour number talk to the same gentleman and he arrange for technician to come out on a Saturday morning problem solved So this female dispatcher apparently does not care of the customer and the customer situation. After said and done, the work was completed. I’m happy with the work done, but I don’t like the attitude of the female dispatcher.

Review 27 (2024-12-11 - Rating: 5)
I had my heating system inspected this past Saturday and the technician, named Bronson, was very friendly and professional. He checked everything thoroughly and answered my questions. I would definitely give them five stars and recommend Air Pro

Review 28 (2024-07-27 - Rating: 5)
Our AC/Heat system failed at the worst possible time, the hottest summer in history and on a Saturday. I contacted the office and she was very helpful and understanding of the situation we were in and she scheduled a service tech to come that same day.Andrew was the first tech to come and diagnose the issue and set us up with a portable one room AC unit to get us through until they could do the work on Tuesday. This was very appreciated and above and beyond.Andrew had said he would do his best to get our replacement unit installed on Monday and thats exactly what happened. Many thanks to the two professional techs that showed, Alejandro and Joel; as they had the old unit out and new one installed in a just a few hours.We will be sure to reccommend Air Pro Master to everyone we know. Great customer service and fair prices. Thank you, Jim & Careie French

Review 29 (2024-09-14 - Rating: 5)
As a single female, I always worry that I’ll get taken advantage of with service companies because I’m not knowledgeable in home repairs. However, Jesus was great! He not only gave me honest feedback on the condition of my unit, but also explained the results of each of his tests. I appreciate the service and expertise I received from Air Pro Master.

Review 30 (2024-07-31 - Rating: 5)
I’ve been using Air Pro Master for about 6-7 years now and their service has always been outstanding. Most recently both my units gave out in this 110 degree heat. They were able to visit me the same day I made the call. My 2 units were fully restored within the hour of arrival. Andrew was very knowledgeable and provided all the details I needed to understand the problem. His service by far has been one of the best I’ve encountered here in the Vegas Valley.

Review 31 (2024-10-19 - Rating: 4)
Their service was amazing, as for the actual technician!! They made sure it was affordable for my covered charges, were professional and polite!! My problem was that I was going through home warranty and my water heater was delayed for 2 months and it didnt really seem like either company was really concerned that I had kids and no hot water!!

Review 32 (2024-09-25 - Rating: 4)
The front desk lady was extremely rude and impossible to talk to. I just asked if there was an additional cost and she began shutting me down. I have had air pro replace an appliance last year, the front desk lady was nice and very helpful, definitely not the same person this year. The repair men both this year and last were great, very knowledgeable and helpful.

Review 33 (2024-09-09 - Rating: 5)
Leaving a 5 star review that even if it was warranty work, I was able to secure a plumber for the next day, leaving me without running water for about 18 hours. It was a pretty bad leak that had spontaneously developed (likely old pipe). Fernando was ok got right to work. I think it’s interesting they leave with the brass or copper pipe though.

Review 34 (2024-07-27 - Rating: 5)
After making my claim with my home warranty company Air Pro responded quickly to set an appointment. The tech arrived early in the window of time I had been given. He was professional and pleasant. He was in and out in 30 mins and my air conditioner was working again. No upsells or pressure to buy a new system. I was very pleased with my service.

Review 35 (2024-07-15 - Rating: 4)
They offered a $55 tune up/check up on my two units on the roof. They were on time and didn’t try to sell a repair that wasn’t necessary. I kind of knew my units were doing well but for $100 to drive out and check them out was very reasonable. The fact that they were honest puts them at 4 stars. Honesty is a big thing here in Vegas.

Review 36 (2024-09-03 - Rating: 5)
Pro Master is a wonderful company to have to deal with. Made an appointment with them they were here the next day. I was having problems with my hot water heater and it was going into a holiday weekend. They fixed my hot water heater that day and didnt have to wait for parts or nothing. My first choice if you need air conditioning, hot water repair or heater I would call the first.

Review 37 (2024-07-21 - Rating: 5)
Joel is AMAZING. He is knowledgeable, friendly, personable and reliable. He came to fix my AC and could only do a partial repair. He messaged me the next day to make sure it was working and came back to finish the repair on the scheduled day. He came back when there was a problem and went as far as giving me his cell number to let him know if the problem re-occurs. The office is also amazing. Very helpful and did everything to get me an appointment as soon as possible.

Review 38 (2024-09-11 - Rating: 5)
I have a home warranty with AHS and requested Air Pro Master due to my previous excellent plumbing service. With the A/C compressor making a large noise, the technician Bronson quickly identified & fixed the problem as well as checking the flame in the heater component. He did a great job and explained every step. Thanks for sending him! Looks like Air Pro Master is now my 1 stop shop for home repairs.

Review 39 (2024-08-15 - Rating: 5)
Fernando did a wonderful job replacing valves in my condo. It was a big job and now I don’t need to worry about major issues. He’s also coming back to attach my hardware when the tile is installed and I appreciate it so much.

Review 40 (2025-01-05 - Rating: 5)
Our tech was very professional and courteous. Protected our property with care and he was very helpful in suggestionsI recommend them highly

Review 41 (2020-06-30 - Rating: 5)
Joe and Francisco did a superb job at our home today. Recently, our old 25 year old furnace and AC unit from 1995 broke. We couldnt live through these horrible Las Vegas heat waves. I tried to get the best price as possible. Tony came over and was very professional. He looked at the system and got me a very cheap estimate. I couldnt pay it outright, so I got financed and it was only $95 a month. After that, Francisco and Joe came over the same day and installed a new furnace in the attic, a new thermostat in my hallway, and a new 4 ton AC unit. It was a reasonable wait time as it takes a while to get the old equipment out and the new equipment in. They cleaned and vacuumed the floor. 10/10 service. I will definitely use them again if I have to. Thank you Air Pro Master!

Review 42 (2024-12-02 - Rating: 5)
Very reliable and timely, very professional, very knowledgeable, very informative, and only addresses issues that need attention. Never pushes for additional work that would add cost. I continue to use them because I believe I can rely on them to do only what needs to be done.

Review 43 (2024-12-30 - Rating: 5)
Thank you to Air Pro Master for your expertise and professional help with our plumbing leak! Excellent advice and guidance!

Review 44 (2024-11-07 - Rating: 5)
Techs were fantastic and efficient! Came and replaced hot water heater and snaked plugged up kitchen drain! All back together and working great!

Review 45 (2024-12-21 - Rating: 5)
Always reliable, honest, helpful and communicative. Couldn’t ask for much more. The issue was resolved quickly and explained thoroughly.

Review 46 (2024-08-20 - Rating: 5)
The Technician Pavel Kazlou arrived early to my home.He was polite, professional and courteous.He quickly addressed the problem of my air conditioner and fixed it right away.I would recommend Mr. Kazlou and Air Pro Masters to my family and friends.Keep up the Excellent Work!!!

Review 47 (2024-09-06 - Rating: 5)
The Air Pro Master team did a great job all round installing the new HVAC and furnace. Ed provided several options for the new system in his estimate and the install team did an excellent job. Could not be happier!

Review 48 (2024-11-11 - Rating: 5)
Great HVAC Team! Very reliable, friendly and there when you need them. They do excellent work. I am very pleased since I teamed up with them 2 years ago.

Review 49 (2024-08-01 - Rating: 5)
If youre like me, you are weary of HVAC companies, dont know who to trust and if youre being lied to, for a sale of a very expensive system..Called Air Pro Masters for a second opinion on 1 of my 2 HVAC units that was acting up...another company that I have a service agreement with came out and replaced a bad capacitor, but I was still having issues of not cooling enough, because of high pressure they were saying I need to replace my 12 year old system, Compressor and handler..so looking at $15k..ughhh! So I checked online and was wanting other quotes as I felt that was too much. Air Pro Masters quoted a lesser amount, but agreed to come out and give a free second opinion. David arrived and within minutes noticed the compressor fan was turning the wrong way, forcing hot air onto the compressor causing it to overheat...Its a strange occurrence, but the 3rd hes seen the year, possible the motor shorted out and started turning reverse...the other company either missed it, or saw it and were just wanting to sell me a new system. David replaced the fan motor and the AC is working well, they system will last a few more seasons for sure... Cant say enough about the honesty and experience I encountered with Air Pro Master, especially when I always feel like Im being ripped off by other companies. Highly recommended.

Review 50 (2024-09-23 - Rating: 5)
Best service call Ever. Form the ladies that I spoke to on the phone, Brittany, Michelle, Lucy, to the nicest technician Dominic Antonaccio, who did a Fantastic plumbing job concerning my toilet. Thank you All. Marie👍

Review 51 (2024-10-10 - Rating: 5)
Air Pro Masters is an amazing company and their employees Jesus Astorga and Bronson Kaina are world class. If you are working with a home warranty company or handling repairs yourself this is the only company you should ask for. Many contractors sent by Home Warranty companies only put band aids or your issues. Air Pro Master actually tries to find the root cause of your problem and make perment repairs. This helps mitigate damages for the homeowner and the home warranty companies. Jesus and Bronson also tackled my complex air handler (a pancake style) that is extremely compact and hard to work on. Many companies will make excuses not to work on these and will leave you with nowhere to turn when you need them the most. Jesus and Air Pro Masters have made several trips to my home to get everything right and I trust they will have our AC problems solved for good. I look forward to their next visit and will tell everyone I know what an exceptional company they are.**Update**My parts arrived and Erick (Manager) got me setup quick for repairs. Techs Adam and Roberto worked long and hard to get my new air handler installed. The plumber Dominick also assisted on the job and together they got my AC running like new! I do not beleive without Air Pro Master my AC problems would have ever been sloved.Thank You,Ryan Gross

Review 52 (2024-03-02 - Rating: 5)
I cannot thank Air Pro Master enough. I have always invested in insurance and home warranties and these guys were so professional and so economical compared to so many others that are providers within the network of my home warranty I cannot recommend these guys enough. Unfortunately I likely caught that new superbug fungus candida auris during a recent stay for a cardiac event at Mountain View Hospital. Unfortunately Ive been having to shower twice a day with surgical grade soap and apply horrendously painful antifungal topical medication. I have literally had to sanitize all of my clothes using a new high-end GE washer that has a sanitizer setting to kill any of this candida auris that might get stuck in my clothes so I dont risk reinfection. Their technicians are so quick and responsive and helpful and the people in their back office are incredibly kind and accommodating. Hands down I think they are among the best plumbers in town if not the best!

Review 53 (2024-08-08 - Rating: 5)
Chris was right on time, pleasant and personable! He was in and out since it was a simple job, but he did take time to explain what needs to be done if problem occurs again. Very pleasant young man and enjoyed conversing with him!

Review 54 (2024-10-05 - Rating: 5)
Ed came out, gave us a quote, no high pressure sells, just the facts and got us set up for financing that day. 2 day later his people were on time and very professional about the installation of our new unit. They cleaned up after and we could not be more happy. Could not be more pleased with the whole process. Thank you.

Review 55 (2024-10-18 - Rating: 5)
I want to update my review and say how awesome Air Pro Master is. In 2020 they came out and replaced my water heater. I was supposed to have the city do an inspection and lost my paperwork and forgot until i was going to sell my house. Then found the paperwork. I called every day and spoke to Christina and Brittney (hope i spelled your names correctly). They were professional and understood my urgency as my house closes on 10.28.24. I was freaking out and they had my back, got my permit extended and scheduled the city inspection for today. You all are top notch and it means the world to me how you had my back through the 15 or so calls i completed. Not them my anxiety.

Review 56 (2024-10-31 - Rating: 5)
Technician arrived promptly. Communications about expected arrival time were great. Technician, Fernando, was polite, professional and efficient. Thank you!!!

Review 57 (2024-12-09 - Rating: 5)
Very professional and informative. I recommend them for anyone who needs hvac or air conditioning issues. They have worked on multiple properties and I am always impressed.

Review 58 (2024-07-24 - Rating: 5)
Excellent customer services from dispatch a call ahead the time window when technician comes. Then an image of assigned technician with full name, stand next to Air Pro Master company van saying he is on the way by texted message. Job well done to clogged toilet with professional handling and in such timely manner. Thank you !!!

Review 59 (2024-08-06 - Rating: 4)
Our home warranty company chose Air Pro Master and after a couple of hiccups, we have hot water again. Brad was 5-star awesome and the scheduling team communicated well. I recommend them.

Review 60 (2024-08-08 - Rating: 5)
Caesar and Alex worked all day and into the evening in the hot sun and hot house to install a cooling and heating system in my house! They were so friendly and knowledgeable about what they were doing and never let the unfavorable conditions bother them at all!! I was extremely impressed with the job they did and would recommend them to anyone!!!!!

Review 61 (2024-08-24 - Rating: 5)
Fernando did an outstanding job with my shower and my clogged sinks. This is my second experience with Air pro and strongly recommended them for all your air conditioning and plumbing needs.

Review 62 (2024-06-29 - Rating: 5)
The repairman was so organized professional and knowledgeable. He came in. He assessed the problem. He had a part with him, and then installed the part fixed the problem we paid him and he was gone. I have never seen such professional work. He didn’t sit and talk about it it he didn’t beg for a tip he didn’t ask for a tip. This man was just unbelievable. He has a wonderful skill and he should be promoted.!!

Review 63 (2024-06-28 - Rating: 5)
Andrew was amazing. Professional, Friendly and above all! Verify proficient in his selected line of work. Great job Andrew! Thanks for the Great Service! The company is lucky to have you. Hopefully they appreciate you as much as your customers!

Review 64 (2024-12-31 - Rating: 5)
Tech arrived on time, installed a new part, and advised us on some other issues. Very satisfied!

Review 65 (2023-06-01 - Rating: 5)
Ive dealt with a lot of professional service techs in my life, and I have never come across a more polite, honest, quick yet thorough, friendly, just down right respectful human being than Mason. I hope we dont have another problem, but if we do, it would be a blessing for him to show up. Not telling you what to do, but if I was his boss, hed be training every single employee I have on how to be professional with a customer.

Review 66 (2024-12-16 - Rating: 5)
Im a handicapped person so having Air Pro Master fix my kitchen faucet was a godsend. The tech was very professional and quick.

Review 67 (2024-06-05 - Rating: 5)
I’m very pleased with Air Pro Masters service on my AC units today. I highly recommend them for any AC/heating needs you might have.Christina in the office, was wonderful in helping schedule John Keith, as my technician and John couldn’t have been better!! He was kind and knowledgeable and helped explained so much to me about my units and the readings on my valves/etc. Thank you very much!

Review 68 (2024-10-23 - Rating: 5)
The customer service is great! Anytime I have a question or need help they respond quickly. Everyone has always been very friendly and honest.

Review 69 (2024-07-26 - Rating: 5)
I had a fantastic experience with Air Pro Master Air Conditioning! Their team was professional and efficient. They responded quickly on Sunday!!! They fixed the issue.I highly recommend this company for their excellent service and expertise.

Review 70 (2024-10-12 - Rating: 5)
The technicians are always punctual and professional and provide a thorough explanation of services performed or needed without unnecessarily trying to upsell other products. Very pleased with the services provided by Air Pro Master.

Review 71 (2024-08-06 - Rating: 5)
The technician, Andrew, was very detailed and informative as he explained the problem with the system and the cost of repair. This is not the first time I have used this company and will definitely call upon them again for my plumbing and a/c heating needs. Thank you Andrew.

Review 72 (2024-11-11 - Rating: 5)
Prompt Service. They worked with our schedule. The service person was thorough and dogs good job. Thank you for your great service.

Review 73 (2024-07-29 - Rating: 5)
Great services I wasnt rushed. I said up front I was price comparing for a new service. They still had the best price and went above and beyond to make me happy. I signed a deal and what a new unit in 24hrs installed

Review 74 (2024-08-19 - Rating: 5)
David Adam did an amazing job describing what he did to save me cost and keep my AC working. He also gave me information on what type of registers to purchase to provide me with direct air and make my a/c circulation more effective. Thank you David

Review 75 (2024-07-31 - Rating: 5)
Both AC Units went out and Mike had his crew there within a day to replace both AC units. Even with a full schedule he managed to squeeze us in. Excellent customer service fromm Mike and his crew.

Review 76 (2024-12-05 - Rating: 5)
Quick appt, technician was fast and knowledgeable !! It was fixed without any problems!!! Don’t hesitate to call them for your plumbing needs!!

Review 77 (2024-11-05 - Rating: 5)
I cannot say enough good about AirPro Masters. When I had a problem with my heater not working, they responded immediately and sent someone out asap to fix it. Thank you, AirPro Masters!!

Review 78 (2024-08-22 - Rating: 4)
Although a very brief experience, it was a good one. After dealing with many below average vendors, Air Pro Master came promptly and did good work quickly.

Review 79 (2024-07-05 - Rating: 5)
AirPro came out in a timely manner for our plumbing issues, especially it being 4th of July weekend . Our technician JJ JOSE JAUREGUI was extremely helpful, and knowledgeable, he identified the problems, knew exactly what he needed to repair and explained to me the reasoning behind what he would be doing. Great communication and would feel confident in having them back again if we ever needed service in the future.

Review 80 (2024-11-09 - Rating: 5)
We have ac and furnace service each season and are glad to have the reliable service, professional technicians and reasonable prices from Air Pro Master.

Review 81 (2024-07-13 - Rating: 5)
Great troubleshooting! Took care of problems quickly. He arrived ahead if time to save us from the extreme heat. The y quickly schedule the appointment from one day to the next. Im so Grateful.

Review 82 (2024-12-20 - Rating: 5)
Fernando from Air Pro was great! He fixed the clog in my house and was very polite. Thank you!

Review 83 (2024-06-29 - Rating: 5)
I am very pleased with the prompt response to my failing A/C unit. Next day service! Sales Manager Ed was very professional, prompt, and answered all my questions, and more! The install crew worked hard and long to get the job done!I highly recommend Air Pro Master, and will tell all my friends in my Las Vegas community.

Review 84 (2023-01-04 - Rating: 4)
01/04/2023 - Fernando from Air Pro Master came out and installed the faucet along with the angle stop, work was completed in under an hour. We are now able to turn on the water to the house and leave it on. Thank you for all the help, we do appreciate it. Revising review.01/03/2023 - Tim, manager of Air Pro Master called me to inform that he was sending a person out to fix what was promised and agreed to from American Home Shield. He apologized and said that none of this should have happened.On 12/03/2022, American Home Shield assigned Air Pro Masterto perform work for the home warranty regarding a leak at the bathroom sink. The ticket with American Home Shield was closed almost immediately, even before a technician came out to estimate the repair. The company claimed they didnt understand why the ticket was closed as complete. We needed leak at the bathroom sink addressed as the angle stop and the faucet were both leaking. The first technician recommended a replacement faucet along with a leaking angle stop, which was authorized by American Home Shield to proceed with the repair. Almost 1 month later, the faucet that was authorized to be replaced by the home warranty company still hasnt been replaced nor the angle stop. The second technician named Chris was sent out today, 01/02/2023. Chris said that the angle stop or the faucet doesnt need to be replaced, and the problem was a leak between the sink and the faucet which he claims to have addressed. My statement to Chris was the person prior, Daniel recommended the replacement. Chis responded, well that is part of the reason he has been fired from the company. The angle stop and faucet are still leaking. Both items, angle stop and faucet were authorized for repair, but Air Pro Master refuses to complete the work and told us they will not be returning. The water has to remain shut off, to prevent further damage to the wall, as the angle stop underneath was never repaired.

Review 85 (2024-10-12 - Rating: 4)
Jose was really nice. He covered his shoes when he came in and I appreciated that. He was very quick to finish the plumbing job.

Review 86 (2024-08-13 - Rating: 5)
Brittany was the best customer support lady Ive ever had. HIGHLY recommend. She was so nice and brilliant on the phone.

Review 87 (2024-06-13 - Rating: 5)
We’ve been having issues with our plumbing. Dennis from AirPro Master came and fixed the issue right away. He was punctual, friendly and very professional. He was incredibly knowledgeable. We told him the issue and he realized the problem and fixed it immediately. Would highly recommend Dennis, he was great.

Review 88 (2024-09-10 - Rating: 5)
Thank you air pro master and thank you Brittany for being so attentive to my AC problems. She was able to fit me in the next morning. Job was done quick and easy. Thank you, again!

Review 89 (2024-10-08 - Rating: 5)
Service provider was courteous, prompt, efficient and did an excellent job. I will recommend them to others and use them again myself in the future.

Review 90 (2024-09-07 - Rating: 5)
We contacted Choice Home Warranty and Jose Jauregui with Air Pro Master came to our home to fix our leaking toilet.We were given a time window of 11:00AM-3:00PM. Air Pro Master sent us a confirmation text with Jose’s photo attached at 11:27AM to notify us he was in his way. Wow!15 minutes later he arrived at our door. He was very friendly and respectful of our home wearing shoe covers before entering. In less than a minute he was able to identify what needed to done. He was prompt, quick and efficient. We are very grateful and highly recommend both Jose and Air Pro Master for any future home services they provide.

Review 91 (2024-06-25 - Rating: 5)
Brad did great work, was efficient and thorough. You have a great employee & a very strong asset to your company. Thank you- couldnt be happier with his service.

Review 92 (2024-12-13 - Rating: 5)
Air pro masters did a great job as efficient as they could through the insurance company and appreciate the professionalism of their technician

Review 93 (2024-09-10 - Rating: 5)
Air pro was excellent, they fixed our water heater, sink faucet snd toilet. I would highly recommend them. They also do solar installs

Review 94 (2024-12-23 - Rating: 5)
The technician David was friendly and helpful. Explained things and showed pictures. Would recommend

Review 95 (2024-04-02 - Rating: 5)
We had a great experience with Air Pro Master when replacing one of our a/c units. Andrew was very knowledgeable and efficient, Tim was able to give us a GREAT deal since this wasnt a cost that we were expecting and Christina in the office was always so pleasant to speak to when scheduling people to come to the house. I will DEFINITELY use them whenever we need to do maintenance or repairs in the future!

Review 96 (2024-07-10 - Rating: 5)
Airpro Masters replaced a garbage disposal for us, which probably took 15 min. J J the installer knew his profession well. Very pleased with the installation. Thank you!

Review 97 (2024-10-09 - Rating: 5)
David Adams is punctual, professional, informed and friendly and pet-friendly. He is safe, efficient and a positive person.

Review 98 (2025-01-03 - Rating: 5)
Great company. Always professional and responsive. Highly recommend!

Review 99 (2024-06-06 - Rating: 5)
It was during a heat wave period of temps over 100 when one of our air conditioning units stopped working. Air Master Pros came and gave us a quote and then came and installed two brand new units the very next day!! The guys were very respectful of our home and property and got the job done quickly! Thank you!!

Review 100 (2024-11-13 - Rating: 5)
I recently chose Air Pro Master to have my air conditioner and air handler replaced after investigating several other options in the valley. The reasons I chose Air Pro Master was first of all the name brand of the equipment (Lennex), the professionalism of the general manager, Tim, and the price.The installation team did an excellent job and were very careful during the installation. My air handler was in the attic and they were excellent in getting the old unit out and the new unit in with minimal damage. By the way, Tim sent out a dry wall expert to repair and touch up the dry wall and he did an excellent job!The installation team had to place a thermostat downstairs since I elected to have a two zone system put and did an excellent job. I also elected to have a air purifying system put in which I highly recommend.The other reason that I would recommend it that Tim was very responsive to my every need and sent out his tech, Andrew, whom by the way, is very knowledgeable and was helpful in setting up my Nest thermostat to my phone and explained the features in a professional manner.All in all I really appreciate Tim, the general manager, showing his concern and being helpful in getting my installation complete.I have to say, that my wife and I are very particular and Tim recognized that right off. My 5 star rating goes to Air Pro Master and I would advise everyone to at least give them a chance to prove their value. This is a very big expense and you as I did should get all the details to make a decision that you are comfortable and satisfied as I am with this purchase.Respectfully,Rob WilliamsThis was a check up on 10/31/23 by Paul Guthrie, tech, to ensure the heating performance of the new unit was operating properly. Paul was respectful and professional and gave me advance direction of what he was doing and possible effects. He did a nice job and finished in a reasonable amount of time. I would recommend this technician and would be happy if he was the one selected in the future to perform this serviceRob Williams11/13/24I called Andrew today to report an issue with my air handler and the fact that a box that houses the duct work at the end of the handler was falling off. He immediately got in touch with a tech who came out and secured that box that he described as weighing approximately 40 pounds with a metal strap and secured it to the roof rafters and retapped the seam. I appreciate the quick response as this could have allowed dust into the duct work. Rob Williams

Review 101 (2024-05-05 - Rating: 5)
Very professional company. I love the fact they send a picture of the driver coming out to you with his name. Driver personally called to advise how long until he would arrive to my house. Fernando Simo was amazing! He asked what the problem had been, actually listened as I explained. And immediately got to work after hearing of the issue. He did a temporary fix to solve the problem and showed up two days later after they received the parts to fully fix the issue. He was polite and very professional in talking care of the issue. I fully recommend this company for any of your plumbing issues.

Review 102 (2024-08-02 - Rating: 5)
Air Pro Master just did a repair job at my mothers house. Did a fantastic job. Very polite. Super efficient.Thanks you so much.

Review 103 (2024-07-16 - Rating: 5)
Plumber was efficient, knew exactly what needed to be done, and fixed issue in no time. Took about 15-20 minutes. Happy with his service.

Review 104 (2024-11-18 - Rating: 5)
Donovan is a very positive, pleasant and thorough technician. Appreciated the phone call announcing his arrival time :)He took pictures of the worked he performed on the heater for my preventative maintenance and sent to my email. I like Air Pro Master staff from the scheduling with Luis to the great qualified technicians : )

Review 105 (2024-06-13 - Rating: 4)
The tech was very polite and I was happy to see you put on his booties before coming into my house. He said he looked at both of my units. It was nice. He didn’t find anything wrong or terribly wrong with them.

Review 106 (2024-06-12 - Rating: 5)
Had to shut my water off due to a leak. I contacted Air Pro Masters and Dominic was at our residence with in an hour of calling and our problem was solved. This is the second time we have used Air Pro Masters and twice Dominic fixed our problem. Great customer service and professionalism.Thank you!

Review 107 (2024-09-23 - Rating: 5)
The technician arrived at the time promised and provided professional and effective service. He was friendly and polite.

Review 108 (2024-06-13 - Rating: 5)
Air Pro Master is the best. Last year they were very prompt and efficient and installed a new HVAC system the day after we ordered it. They routinely come twice a year to maintain it. They also do plumbing work which we have used twice in the past year with excellent results.

Review 109 (2024-06-04 - Rating: 5)
Worked with air pro masters through my home warranty company. I’m usually nervous about the companies we use through them but Air Pro Masters was excellent. Friendly, professional, and efficient. Our technician, David Adams, was great and answered all of my questions.

Review 110 (2024-06-18 - Rating: 5)
My A/C stopped working Friday night, in a panic I called AirPro’s emergency number and was able to get a tech scheduled for early the next day. Nar, the tech they sent was extremely nice, experienced and diagnosed the issue quickly and fixed the problem which he explained in detail gave me the price to fix it without any pressure to do more than I needed. Air Pro is an honest and very reliable business. I highly recommend them for all of your heating and air repairs or new installations. Thank you AirPro!

Review 111 (2024-06-29 - Rating: 5)
The 2 men that came out never stopped working. We are beyond grateful. To work nonstop in this heat WOW!! Your company is very lucky to have such hard working men!!! Thank you so much!!!

Review 112 (2024-08-21 - Rating: 5)
Both Donovan & Jesus were professional & though in answering my questions to assure I understood. They represented this company with great customer service. Thanks.

Review 113 (2024-05-30 - Rating: 5)
The guys were awesome. Adam is a great guy and very conscientious with his work! I highly recommend Air ProMaster for putting in new air conditioning units in your house. They are fair, honest and do a great job!

Review 114 (2024-06-13 - Rating: 5)
Scheduling was good. Response was prompt. Price was reasonable. Service was friendly. Fast turn around and good clean installation of replacement central vac. We are pleased with the service and I recommend this company.

Review 115 (2024-06-13 - Rating: 5)
I appreciate the work that theyve done on my condo here in Rhodes Ranch, Las Vegas, Nevada... Mike is very knowledgeable of what he does for HVAC systems, and he was very instrumental in making sure I understood what was going on with the HVAC unit when I was transitioning from Summer to Winter to turn the heater on, he really fixed it within a day or so. Having Mike to troubleshoot the problem and to have him as a repair person for this kind of work is so awesome. I believe he was one of the most honest and knowledgeable people, full of integrity and value to his company. Mikes patience and kindness is top-notch work in this field. You can tell he likes doing what he does and is highly effecient...Dont hesitate to call this company and ask for Mike hes awesome!

Review 116 (2023-11-17 - Rating: 5)
Excellent service. Paul and Daniel were great. They are knowledgeable, polite, and respectful of my home. A part in heater unit needed to be replaced so they removed it and the office promptly arranged for them to return and install new one next morning. They took photos of the unit and emailed them to me. Thanks again

Review 117 (2024-10-02 - Rating: 5)
Technician Kevin Moreno was polite, friendly, & professional. Great attitude as well! Thanks so much 😁👍🏼

Review 118 (2024-10-23 - Rating: 5)
Fast and clean service. In and out with professional quality work. Call themIf you are in need of quality work.

Review 119 (2024-11-01 - Rating: 5)
The technician and service were excellent. He was very knowledgeable and provided superb customer service.

Review 120 (2024-03-13 - Rating: 5)
We had Air Pro come out to fix our kitchen faucet through our Warranty Plan and I just wanted to let you know your technician JJ was awesome. His professionalism was outstanding and his knowledge and attitude is exceptional it was a pleasure to have him help us. The office staff is also exceptional they went above and beyond to be sure we were taken care of as fast as possible. I will definitely be recommending your company to my friends and colleagues. Thank you for your help.Randi Rangle

Review 121 (2024-09-12 - Rating: 5)
My plumber was on time, very nice, and able to find and fix my problem quickly. I would recommend that you contact this company for any plumbing problems in the future.

Review 122 (2023-11-25 - Rating: 5)
Everything was made easy. The receptionist was great. We made an appointment for Monday and hung up. Not 30 seconds later I get a call back stating they had a Saturday cancellation. I was fortunate to get a technician out early in my waiting window so I didn’t have to wait long at all. The technician was nice and knowledgeable. Got in and out within a half hour. No issues whatsoever with this company. Thanks everyone at Air Pro Master.

Review 123 (2024-10-02 - Rating: 5)
The crew was friendly and personable. Took the time to show me actionable video clips of before and after videos of my air ducts:

Review 124 (2024-01-24 - Rating: 5)
Fast, reliable, friendly, knowledgeable, patient, and affordable. What else can you ask for from a service provider? Highly recommended. Great work, Gabriel. And thank you to the Air Pro Master team & ownership.Update: Also got new equipment installed. The team was great. They worked efficiently and explained the process. The install crew made sure I was comfortable and they ensured my family’s comfort at a great price.

Review 125 (2024-01-19 - Rating: 5)
My experience with Air Pro Master was exceptional. When I called to make an appointment, they were very proactive and gave me a timeframe when they could come out. The service technician called and let me know when he would arrive. He was very courteous and understanding of our needs. Unfortunately, the first service call didn’t fix our problem, but I called them back and made another appointment, which was also very efficient. Again the service technician gave us a call on his way and fixed the problem. I would definitely use them in the future.

Review 126 (2024-09-13 - Rating: 5)
Great service. Showed up in time. The tech, David, was very thorough. Appreciate the service.

Review 127 (2022-07-02 - Rating: 5)
Plumbing maintenance by Ken W.Thank you so much Ken for doing a wonderful job. We really appreciate all you did for us today.Ken is the best plumber 👍🏽

Review 128 (2024-04-15 - Rating: 5)
Air Promaster was contracted through our home warranty company. Initially, it did not go well. Our request for a toilet repair/replacement was denied. I was very upset with both the home warranty company and Air Promaster. I filed a complaint and the denial was overturned. Why Air Promaster deserves a five star review is their effort to make things right. George and Zack reached out right away to listen to me and addressed my concerns right away. I was scheduled right away and JJ was the plumber who removed our old toilet and installed the replacement. He is friendly and professional and knows what he is doing. We are happy with the new toilet. Air Promaster is a company with strong customer service and I am happy recommending!

Review 129 (2024-06-22 - Rating: 5)
Arrived on time and completed everything in a timely fashion. Friendly repairmen that answered all of my questions. I just wish they had cleaned up a little better afterwards. Highly recommend. Thank you for replacing the a/c. I appreciate you!

Review 130 (2024-07-25 - Rating: 5)
My daughter used this company. They were great! Me and my daughter really appreciated alfred! Thanks for the hot water!

Review 131 (2024-07-01 - Rating: 5)
The crew worked hard & installed our new Lennox AC in very hot weather & did a great job! They also cleaned up after thenselves! Well done!

Review 132 (2024-06-29 - Rating: 5)
AC Promasters was quick, efficient, and effective. They diagnosed and replaced my capacitor and had back up and running in about 15 minutes. Well done!

Review 133 (2024-09-17 - Rating: 5)
Andrew was a great repairman. He came in, diagnosed the problem and had a fix for it. Professional and courteous. 10 out of 10 Would recommend this company again based on his work ethic and attitude alone.

Review 134 (2023-11-29 - Rating: 5)
Daniel provided outstanding service today while performing my annual furnace check. He was thorough, even showing me photos of the work in the attic. I didnt know there were two furnaces there although I have had annual check ups with other companies! He explained it all. He also changed the hard to get to ceiling filters, not done during check ups in the past either. He was professional, knowledgeable, and friendly. Great customer service!

Review 135 (2024-10-09 - Rating: 5)
Thank you for fixing the pilot light. He was very nice and accommodating. Excellent service

Review 136 (2023-12-01 - Rating: 5)
I highly recommend Airpro master for all your air conditioning, heating, and plumbing needs. I use them for my own home as well as my rental properties. They are very polite and extremely responsive and honest. Several times they’ve gone above and beyond for me with scheduling issues with tenants, etc.A special shout out to Christina and Doug for exceptional customer service!!

Review 137 (2024-04-21 - Rating: 5)
I had a good experience with Air Pro Master. I went with a 3.5ton Lennox 17 SEER condensed. My old one went out, and they gave me a great price on a new one. I had a good experience with the scheduler, Ed their sales rep and Paul and Alex the technicians. I would highly recommend them.

Review 138 (2023-05-26 - Rating: 5)
This is a contractor company through my home warranty and I wasnt sure what to expect but not only were they able to get me in the schedule a day earlier than originally quoted (thank goodness because the house was up to 88 degrees!), they also sent an awesome technician, Mason Reed. He was so polite and professional, and was able to solve the problem in about 20 minutes. He explained everything to me as well which I really appreciate as a female homeowner; some techs assume I dont know anything and am not interested in learning but it was really helpful to understand the process. He seemed genuinely excited to share his knowledge too! The scheduling personnel were very polite on the phone as well. All around excellent service and, while I hope I dont have a need for more repairs anytime soon, Ill make sure to request that my home warranty pairs me with Air Pro Master again!

Review 139 (2024-12-20 - Rating: 5)
Good quick service. Technician quickly diagnosed the problem and took care of it.

Review 140 (2024-03-20 - Rating: 5)
*Edit*Almost immediately I was contacted by the General Manager of Air Pro Master Jorge. He was upset that I had this happen and wanted to resolve it. Within 2 hours I had a new working faucet. Thank you Jorge for fixing this situation and thank you to techs who were both great.*Original Post*Heres the deal. Im a home warranty customer just like tons of other bad reviews. Yes we are 2nd class customers. Yes I understand that and actually accept that. However the problem arises when the home warranty company and the technicians fail to communicate properly and thats whats going on here.I filed a claim on 2/21 they came out in relatively short time, Dennis was great, took pictures and said they are ordering the part and went on his way. A few days later I get an email about an appointment for 3/11 with them so I wrongfully assumed everything was going well.Nope. 3/11 no one showed up. I called them and they sent the tech back out either the next day or the day after. Dennis came back and I thought it was to fix it but nope, he took pictures again and said that something went wrong and they needed more pictures. That they would get the part overnighted and I would be all set.Its now 3/20, Ive been trying my best not to use my kitchen faucet but its been a month. I honestly think Ive been patient enough as a 2nd class customer.So whats the problem? I dont know but I know its not my concern. Im a customer on both sides here, its not my job to wrangle techs and vendors and CS reps at CHW. I pay for a service and it should be delivered. If it cannot be delivered you need to review your contract and terms with home warranty companies and stop blaming the customers.

Review 141 (2024-05-02 - Rating: 5)
Air Pro Master is a great company. Their customer service team and their tech David were really a pleasure to work with and are very friendly. I would recommend them to my friends and family and will use them again in the future.

Review 142 (2023-12-21 - Rating: 5)
Air pro master is absolutely the most excellent air and heating company. I have ever worked with!! I have a home warranty on My house and have 2 units. The warranty company RAKED ME EVERY TIME stating things werent covered to repair or replace btw theyre called Choice home warranty. Stating it was a power surge. I called several air companies and chose Air Pro Master. They were reasonably priced, and quick to install, very professional and absolutely showed pride in their work. I highly recommend this company. A+ rating

Review 143 (2024-06-10 - Rating: 5)
I have used Air Pro Master on several occasions. The technician was on time, courteous and professional. Great job at a fair price.

Review 144 (2024-06-22 - Rating: 5)
Very helpful with scheduling and communication with courtesy…most of all, technician JOELLE was outstanding; work still left to completely resolve the problem but sure JOELLE will finish on his upcoming visit

Review 145 (2024-05-07 - Rating: 5)
My wife and I thank you for fixing the problem that was created by another air conditioning company. Your company was for thorough inspecting our whole system and found the issue right away. I definitely recommend their services and will use them again in the future.

Review 146 (2024-01-23 - Rating: 5)
Air Pro was able to schedule us right away (within 24 hrs of calling). The plumber, Jose, was timely, friendly and diligent—the clog wasn’t simple but he didn’t give up but rather tried several methods to get the problem out with success. I will be calling them again if we have another plumbing issue.

Review 147 (2025-01-01 - Rating: 5)
Put me on the schedule the next dy, arrived within the window time and completed repair fast.

Review 148 (2024-04-27 - Rating: 4)
I was very pleased with the work done by Air pro masters. The technician was very good and efficient. They are very reliable. My only problem with them was they were hard to get in contact with half the time!

Review 149 (2024-02-28 - Rating: 5)
Technician Andrew Pop Is the main reason for this 5 star rating. Provided excellent customer service, explanations and provided great solutions for our concerns!Learned a lot today!He definitely went above and beyond with todays visit. Thank you Sir!Service: Routine check up for my both my AC units.

Review 150 (2024-12-16 - Rating: 5)
The salesman and technicians were well informed, prompt and friendly. Adam and Roberto were right on top of things. As we used to say in the USMC, Get in Get it and Get Out . That’s exactly what these guys did. They did not mess around. I truly appreciate their hard work.

Review 151 (2024-01-09 - Rating: 5)
I am so glad I chose Air Pro Master to come to my residence to work on my plumbing issues. Dominick was very professional and knowledgeable and explained what he was doing and why so I could understand. Would recommend them to everyone. Job well done 👏🏾

Review 152 (2024-04-27 - Rating: 5)
John provided excellent service to get the AC ready for summer. He explained his findings and made sure I had no questions before he left. He was prompt, thorough and courteous but friendly.

Review 153 (2023-10-13 - Rating: 5)
We are so grateful for the service Brad F. gave us. He is kind and respectful for us senior citizens.. We recommend him because of the expertise he has in doing his job. Your employee Alfred S. Is NOT the technician I would do business with again. He is Not considerate at all

Review 154 (2023-09-27 - Rating: 5)
Air Pro Master, and their service technician Austin, are the best. Within 2 hours of submitting the request with my home warranty they had called me to set up the appointment. And within another 2 hours Austin was at the door to help. He is friendly, courteous, professional, and very knowledgeable. He was able to fix the problem quickly and get my AC running again, which here in the desert can be a life or death proposition.Sometimes home warranty service requests bring frustration and angst. This one was like winning a prize you didnt even buy a ticket for. Best service experience EVER.

Review 155 (2023-12-09 - Rating: 5)
From the beginning when Ed entered our house and introduced himself to the end of our free estimate, we felt very confident that Air Pro Masters is the business that wanted to go with. He was very knowledgeable in his field and answered all of our questions. And we had a lot.The office staff, the installers and the gentleman that came out to hook up our Wi-Fi to the thermostat were extremely helpful. I would totally recommend this company

Review 156 (2024-05-02 - Rating: 5)
All I can say is that the person that came was very professional in every way. He made sure that the job was done right, made sure that the area was clean after the work order was done. If I am allowed to say, Dominick is the man, very professional, and have good ethics.

Review 157 (2024-06-11 - Rating: 5)
Andrew our tech was very cool and knowledgeable on what was needed. Very confident in this company as they try to work with you. A+++ overall experience with this company.

Review 158 (2024-12-21 - Rating: 5)
Im very happy with the whole experience everybodys been good Im very satisfied

Review 159 (2024-04-12 - Rating: 5)
Very happy with the whole experience. Gave a very competitive bid for replacing my water heater with the photos I sent. Fast and friendly service, problem solved in less than a day!

Review 160 (2023-08-15 - Rating: 5)
I cannot say enough great things about Air Pro Master. I had a technician come out yesterday to look at my old AC unit which was original to my home. He quoted me a very reasonable price to replace the unit and had a team out the very next day. The team showed up early to the call window which was amazing and everyone who came to install the unit was very friendly, efficient and clean. My house was left without dust in sight! Life savers for sure.

Review 161 (2023-05-03 - Rating: 5)
I needed a spout for the bathtub changed, a cartridge for the shower changed and the drain changed out. The company was able get me on the schedule fast! They came out on a Saturday for no extra fee. The scheduler was very nice, she had me scheduled lickedy split.My service tech was great! I wish I got his name. He finished the work in less than 30 minutes. He was very courteous, professional and very nice. He seemed very skilled in his job. I would recommend this company and definitely use them again.

Review 162 (2024-05-07 - Rating: 5)
David has been to my home in previous years. He is always professional, pleasant, explains & answers my questions, cleans my AC unit & checks the vents to see if air flow is good. Hope he continues to be my technician. Thank you David!

Review 163 (2024-03-08 - Rating: 5)
The Air Pro Master technician was very professional. He immediately found the resolution to the issue I was having and made the necessary adjustments. Would highly recommend this company for all your Heating/Ac and Plumbing services. Big thanks to Terry!

Review 164 (2024-07-25 - Rating: 5)
They were amazing, honest straightforward and fast. They have now gained a new customer. Very very satisfied

Review 165 (2024-03-09 - Rating: 5)
The right price. On time and very informative. My technician told me a couple parts that should be replaced by next heating season, which I very much appreciated. I’ve been using them for year and have every intention of continuing. Thanks for the good work and honesty.

Review 166 (2024-10-04 - Rating: 5)
The entire plumbing problem was a nightmare but Airpromaster and Dominick were great. Thank you

Review 167 (2024-03-27 - Rating: 5)
Very friendly, we even chatted about cats and family. The service was quick and easy, I felt confident after he left that our AC would be good for the summer! Thank you

Review 168 (2023-07-23 - Rating: 5)
I was on vacation in Hawaii and my HVAC unit decided to stop working during the hottest weekend on record. Air Pro was a business I saw with great reviews so I called because everyone else I called weren’t answering (guess they didn’t want money that weekend). They actually picked up and told me they would be at my house same day. They temporarily made a fix to get my roommate through until the next day (Monday) and it was over 90 degrees in the house. They were at my place next day on time and finished installing entire unit within 4 hours. They were on time and in communication with me throughout the process and did the transaction safely through the phone while I was away. Highly recommend their team.

Review 169 (2023-10-16 - Rating: 4)
The whole job was like ten minutes. It would have been great had I known they wouldnt be on time. The guys were friendly and professional, but gave no explanation as to why they were late.... Anything more than that on my part would be speculation. Usually most repair services give at least a 2-3 hour window. The scheduler said between 8am-1pm. It was 1:24pm. I mean Im retired but if I had a job...I would have been a little upset. Otherwise I would have given 5 stars.

Review 170 (2023-06-08 - Rating: 4)
Service to install a water heater took much longer than anyone expected. The technician was good at his job but I was also expecting him to install new equipment which did not happen because the overflow tank was in the water heater so it was just a water heater installation. Id like to still get an itemized receipt of the services that were provided and Im still waiting on that. I was hoping that everything would be handled in a very professional and perfect and imperfect way but they were still hiccups

Review 171 (2024-01-30 - Rating: 5)
Dennis knew his plumbing! He listened to our description of the problem, then quickly and thoroughly investigated so it could be solved the first time. Excellent customer service from him, and a pleasure to meet him and have him help us out.