MasterCraft Plumbing
Located in Jefferson, Georgia
Address: 3253 Jackson Trail Rd, Jefferson, GA 30549, United States
Phone: +1 404-456-1144
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Had an emergency late in the afternoon. Called them and they responded to my house within 30 minutes. He quoted a very fair price for the repair and fixed the problem within an hour. Very professional and courteous . I will be doing more business with them. I highly recommend them if you need plumbing work. -
Review 2 (2024-12-27 - Rating: 5)
Mastercraft are the best plumbers ever! Eian is awesome. They have done so much work for us I have lost count - from big to small jobs. They are reliable, professional, on time and always fix every problem the first time. -
Review 3 (2024-11-26 - Rating: 5)
I have had two positive experiences with MasterCraft. Both times Ian was my plumber... going forward i will ask for him because he is great. First time was related to my tankless water heater... turns out nothing was wrong. I paid the service fee, which was reasonable and fair. The next time I had a main water line that I cut, Ian was out super quick and got it done fast. I appreciated that the office took $50 off my bill because I dug the hole myself. Like this family owned business that only focuses on plumbing! -
Review 4 (2024-10-03 - Rating: 5)
This company was super easy to work with and schedule. I needed them to come do an inspection for a leak because our water bill was running high. They gave me several options for dates/times for coming to my house, they communicated via text and email, and they even called to see if they could come early. The problem (2 leaky toilets) was diagnosed as causing the issue, but the plumber (Taylor) checked quite a few other things just to make sure. The service call cost was very reasonable. I highly recommend! -
Review 5 (2024-07-28 - Rating: 5)
Thank you so much to Taylor at Mastercraft Plumbing for performing our emergency service today. He was professional and knowledgeable. We are extremely grateful that he was able to repair our burst water pipe quickly and efficiently especially on a Sunday. Very highly recommend! -
Review 6 (2025-01-08 - Rating: 5)
We got a next day appointment (for a non-emergency). Jeff Erickson was very friendly and knowledgeable. Hoping our problem was fixed👍🏻 -
Review 7 (2024-08-27 - Rating: 5)
I cannot say enough good things about Eian who worked on my hot water heater. He arrived on time, laid out all of my options, was upfront with pricing, and efficient in getting the job completed. I appreciated all the details he communicated throughout the process from start to finish so I had a better understanding of the issue at hand. I highly recommend using MasterCraft for all your plumbing needs. -
Review 8 (2024-11-14 - Rating: 5)
Eian was our service tech and did an awesome job. We have used Mastercraft in the past and will definitely use them going forward. Thanks for the great service. -
Review 9 (2024-09-10 - Rating: 5)
Eian was outstanding. Very professional and extremely informative. Took the time to talk to me about the tankless water heaters he installed, and left me feeling very confident about their use. Additionally, the work areas were spotless after he left. Great company, great customer service, great people, highly recommended! -
Review 10 (2024-09-25 - Rating: 5)
Had a water leak at my irrigation meter. Called MasterCraft Plumbing, and they sent Taylor to my house within an hour. He repaired the leak and was very courteous and professional. I highly recommend MasterCraft Plumbing! -
Review 11 (2024-10-06 - Rating: 5)
Eian came out and worked tirelessly to find the source of the problem and made repairs faster than I thought something of its relative magnitude could be completed. I am deeply grateful and will recommend this company (and him) to everyone! -
Review 12 (2024-11-21 - Rating: 5)
Taylor is my HERO! He is super professional, but with a personality, and got everything fixed quickly yet thoroughly. Could not ask for better!! -
Review 13 (2024-10-01 - Rating: 5)
I called Master Craft plumbing because the Eyeonwater app sent me a notification that there was a leak detected. They came out the next morning. They were on time, friendly, and quickly diagnosed the problem (leaky toilet). I will definitely use them again in the future for all my plumbing needs. -
Review 14 (2024-08-23 - Rating: 5)
Competent, prompt, dependable, listen to solve the problem, polite and I am very pleased with ownership and employees of this company. Ethics and standards are very good and appreciated. Pricing is within reason and I have received high quality service. -
Review 15 (2025-01-08 - Rating: 5)
They were absolutely fantastic. Great communication, very easy to deal with. -
Review 16 (2024-12-24 - Rating: 5)
Fast, courteous service! The problem seems to be solved with a minimum effort on my part. Thank you, Jeff, and all the people who helped my repair happen so quickly! -
Review 17 (2024-12-17 - Rating: 5)
Eian Calvert (Technician ) came out and found the problem. He was very informative of what was wrong and what my options were . I would definitely use this company again in the future. -
Review 18 (2024-10-21 - Rating: 5)
Great service, the two plumbers sent were very efficient, answer all my questions and explained the equipment I had asked to be installed in addition to replacing the water heater. -
Review 19 (2024-10-25 - Rating: 5)
Had an emergency with my food truck at a festival. Called master craft and they arrived within 30 minutes and had us back up and running within a hour. Great group of guys . -
Review 20 (2023-03-02 - Rating: 5)
We woke to a disaster , called Master Craft Plumbing and they said they couldn’t get there till 4 , they were so busy. Ok, I realize I’m not the only one with a plumbing issues.They sent someone to turn off the water and saw the extent of the issue. So they promptly returned to take care of the leaking, gooey mess of a broken water heater. ( it had been for many days unknown to us … it was in a back closet!!)They, Ronald and Austin were very professional and thorough! Quickly handled the issues and left in only a few hours; leaving behind a clean area but also a very nice water heater!!!! I highly recommend them. For efficiency, thoroughness, and professional manners. And their being able to address our disaster so quickly! Price is more than fair in exchange for such a great job!! Thanks guys!! -
Review 21 (2024-09-06 - Rating: 5)
They did a great job! Very professional - quick, explained everything and the price seemed very reasonable! Very impressed! -
Review 22 (2024-09-13 - Rating: 5)
They were helpful and came out right away. Ron was very nice and helpful. We will be using them again. -
Review 23 (2024-06-27 - Rating: 5)
Called in the afternoon for service and they were out the next morning, a Thursday. Tuesday morning they were out to repair the break under my driveway. Ran a new waterline from the meter to the house, under the driveway and slab in the garage.Very good job, do what they say and show up when they day they will, unlike the plumber I called first, that I had used before.Highly recommend, the only one I will call in the future. -
Review 24 (2024-12-19 - Rating: 5)
The guys did a great job. They were on time, answered my questions, explained as they went along. Cudos to all. -
Review 25 (2024-03-22 - Rating: 5)
Jeff and Jackson with MasterCraft Plumbing did an excellent job. They arrived on time and assessed the issue and had everything resolved in a short time. They were very professional and left no mess behind. Will definitely use them again with any plumbing needs. Also shout out to Amber for excellent customer service! -
Review 26 (2024-06-09 - Rating: 5)
We called them on a Sunday for a problem with our water heater. They were here in 2 hours done in an hour. They made an appointment and they stuck to their time. The plumber who came to fix the water heater was knowledgeable. Professional really nice. I would recommend them for any potential problem you have, especially on the weekend as theyre excellent and prompt. -
Review 27 (2024-11-21 - Rating: 5)
Response was quick and the plumber was professional and completed the job in a timely manner. I highly recommend!!! -
Review 28 (2023-09-22 - Rating: 5)
I needed a same day repair for my garbage disposal because of a hectic schedule. They were able to make it happen for me. Very efficient. Ill add them to my list of repair people. -
Review 29 (2024-12-30 - Rating: 5)
They always do a great job, efficient and thorough! Will always recommend -
Review 30 (2024-12-18 - Rating: 5)
Luv my plumber!! Very nice to deal with. Clean, neat, very knowledgeable. Honestly and compassionate! -
Review 31 (2024-06-07 - Rating: 5)
This was my third time calling on MasterCraft Plumbing. In the past, theyve replaced a leaking toilet and clean out our sewer line. This week they came to our aid regarding a leak at our foundation. The challenge was that the water line ran under our front porch and a concrete pad. Taylor was incredibly impressive with his ability to diagnosis the leak and plan a solution to reroute the line to another side of our basement. Then he showed up 2 days later and did an amazing job, by himself I might add, to install the new line. MasterCraft is top notch and my first call when issues arise. Reasonably priced too. -
Review 32 (2024-11-13 - Rating: 5)
Taylor did a great job! Very professional, worked fast, and an all around great guy. -
Review 33 (2024-08-15 - Rating: 5)
This was our second time calling Mastercraft Plumbing. They did an excellent job. The kind lady who answered the phone was great. I got an appointment within two hours. Taylor arrived and was very professional. He took his shoes off, answered questions, gave me a fair price and completed the work very well. We’ll always call Mastercraft for our plumbing needs. -
Review 34 (2024-05-30 - Rating: 5)
Great service diagnosing and fixing our Hot Water Heater. Might be a bit expensive but you definitely get what you pay for. Came back the next day to reset the thermostat to provide hotter water. Highly recommend MasterCraft Plumbing. -
Review 35 (2024-06-19 - Rating: 5)
We needed several minor items addressed at our home so I called MasterCraft to request a quote. The plumber, Eian, came out the next day, walked the house with me and before the end of the day I had a complete quote. I then requested an adjusted scope and was given an updated quote the next day. Upon approval, I was told there was an opening the following day so we got it scheduled. Eian showed up on time and with everything he needed and got everything done that he was supposed to. He and the office staff were all extremely professional, the work was done right and the pricing was reasonable. If anyone asks me for a plumber reference (I am a contractor) I tell them to call MasterCraft. -
Review 36 (2024-05-24 - Rating: 5)
Geoff did an excellent job. He explained everything as he went and was very considerate with what he was doing and cleaned up as he went along. I would recommend him to anyone. Thank you for your services today. -
Review 37 (2024-10-17 - Rating: 5)
The technicians and customer support are excellent. Eian was on time and explained everything to me. Top notch service. -
Review 38 (2024-12-11 - Rating: 5)
JEFF and Ron were very polite and extremely efficient . Great service from Master Craft Plumbing from the answering service to the tech! -
Review 39 (2023-05-23 - Rating: 5)
These guys came out within a couple hours to solve a mainline leak. Great service. Professional. Fair price. -
Review 40 (2024-07-11 - Rating: 5)
Great job! I was apprised each step of the way on the progress. Arrived on time and quoted me the price before beginning. I would highly recommend. -
Review 41 (2024-06-18 - Rating: 5)
Eian from Mastercraft came to our home today to service a clogged kitchen drain, and we couldn’t be happier with the experience. Dian was incredibly thorough and always had a smile on his face. He provided all the necessary information ahead of time, which really put us at ease. We highly recommend Mastercraft for their exceptional service and professionalism. Thank you, Eian! -
Review 42 (2024-12-03 - Rating: 5)
Excellent job troubleshooting our clogged sink drains and making them work like new. Took time to explain everything. Polite and professional. I would recommend to family and friends. -
Review 43 (2024-10-05 - Rating: 5)
I highly recommend MasterCraft Plumbing! Taylor quickly found the issue and resolved it.Great customer service!! -
Review 44 (2024-04-22 - Rating: 5)
As always, a great experience. On time, professional and quality work. No wasted time, efficient, clean up and reasonable price. I will keep using Mastercraft.We have now called on MasterCraft 3 times. They answered, came out on a Sunday, accurately diagnosed the problem, dug up the septic tank in the rain, and charged less than estimated. -
Review 45 (2023-11-15 - Rating: 5)
We are lucky to have Mastercraft as our local plumbing specialist. They have helped us out on three separate occasions and have taken great care of us every time. They’ve gone far above what was required to make things right. They’ve always been prompt, super responsive, respectful, and communicative throughout all our repairs. They are honest, have fair pricing, and I wouldn’t hesitate for a second to recommend them to anyone. They will 100% get all our future business! -
Review 46 (2024-01-29 - Rating: 5)
MasterCraft is always highly recommended when someone in my neighborhood is looking for a plumber. I called late Sunday and told them it wasn’t an emergency, but they called me back first thing Monday morning and said they could be out as soon as 10:00. Eian was very knowledgeable and professional. He spent a lot of time diagnosing our issue and communicated with me on every step. I would highly recommend them. -
Review 47 (2024-10-18 - Rating: 5)
Eian did a great job, explained what he was doing and looked at a couple of things for us while he was here. -
Review 48 (2024-07-18 - Rating: 5)
Timely and fairly priced. Repaired leak and left the site in good order. Would definitely recommend again. -
Review 49 (2024-03-15 - Rating: 5)
I had a great experience with MasterCraft. They showed up promptly after I called the office. Jeff was very professional and fixed the problems I was having very quickly. I wouldnt hesitate to recommend MasterCraft to anyone who needs a plumber whos efficient and friendly. -
Review 50 (2024-05-24 - Rating: 5)
MasterCraft is our go to for our plumbing needs. Recently had them track down why the water bill was so high. They figured it out and fixed it. They treat us like family and always do a great job. I would recommend them to anyone! -
Review 51 (2023-12-15 - Rating: 5)
From the first call to Mastercraft they were really professional. Their plumber, Ian came out a few minutes early and got done quickly. He was very knowledgeable and friendly. Prices were well in line with what I was quoted otherwise. I would definitely call them again! -
Review 52 (2024-04-10 - Rating: 5)
Eian arrived promptly. He was very professional and friendly, easy to talk to. We had DIY’d a bathroom faucet/handle leak and ran into an issue we couldn’t figure out. We agreed on a very reasonable price and then Eian fixed the issue quickly. He also checked the water pressure setting which was fine. We’ll definitely use MasterCraft Plumbing again and we highly recommend them. -
Review 53 (2024-10-11 - Rating: 5)
Eian was very nice and professional!!! He was upfront and honest!!! Extremely pleased with him and the company!!! -
Review 54 (2024-06-12 - Rating: 5)
Very pleased to have a quick response from MasterCraft Plumbing. Plumber Taylor Mcleroy completed the repair quicker than anticipated. Pricing was very reasonable also. -
Review 55 (2024-12-13 - Rating: 5)
I HIGHLY recommend Master Craft Plumbing. Your serviceman, Eian Calvert, was absolutely thorough and professional. -
Review 56 (2024-07-08 - Rating: 5)
Great service as always, worked with the manufacturer to get a replacement part under warranty. Extremely professional work and service from the office staff to the technician. -
Review 57 (2024-08-27 - Rating: 5)
This company is amazing!! Great people, fast service, honest and great pricing. I highly recommend. -
Review 58 (2024-11-14 - Rating: 5)
Taylor was cordial, friendly, and shared what he was doing. What more could you ask for. -
Review 59 (2024-10-04 - Rating: 5)
Professional, trouble shooting to determine where leak originated. Repaired issue. Shared information to prevent leaks in the future. -
Review 60 (2024-10-30 - Rating: 5)
Excellent assistance, guys were very polite and helpful. Thanks for great first experience with you company -
Review 61 (2024-03-29 - Rating: 5)
Everyone , office lady Amber included, was friendly, professional, prompt, cleaned up all signs of their work and left with three bathrooms working beautifully in a short amount of time.I am highly recommending them all the way around. They are the real deal and the full package. Nice to see good hardworking people are still out there. -
Review 62 (2024-06-02 - Rating: 5)
Mastercraft always does a great job. Our water heater died and we discovered it late Saturday upon returning from a vacation. Taylor from Mastercraft came right out on Sunday and replaced it. We can’t ask for better service. Thank you !! -
Review 63 (2024-01-30 - Rating: 5)
Working with MasterCraft for a new tankless hot water heater was a true pleasure. Everyone from the folks in the office to the team that was on site doing the work was professional and friendly. I especially liked the texts alerting us when the technician was on the way that included a photo of what he looked like. We were encouraged to ask lots of questions and were given great expectation-setting information about what life with the new unit would be like. I will definitely work with the professionals at MasterCraft again. -
Review 64 (2024-07-31 - Rating: 5)
Mastercraft is my go-to local plumbing recommendation! Active members of the community and superior service!Thank you guys for your help with our sink! -
Review 65 (2024-01-05 - Rating: 5)
Water heater valve repair/leak. Great service, very timely and prices are fair. Both service men gave professional and honest recommendations and we never felt upcharged or pressured. Will not hesitate to use in the future for total unit replacement when the time comes. -
Review 66 (2023-11-10 - Rating: 5)
If your in the area I would recommend these guys over anyone else. I am a long time rental manager and finding dependable work at a moments notice can be a challenge. The technician Eian was knowledgeable, confident and did a solid job. Also they didnt over charge me. Highly recommended and glade that I found them. -
Review 67 (2024-07-23 - Rating: 5)
Eion did a fantastic job and was able to roll with the punches as many additional issues became apparent as the shower was installed. Eion was awesome at taking care of business. I Strongly recommend this company. -
Review 68 (2024-01-09 - Rating: 5)
Jeff was onsite within the time frame the appointment was set for. He did great work, very knowledgeable, and cleaned up! I have hot water again, and would definitely recommend using MasterCraft Plumbing. -
Review 69 (2024-09-12 - Rating: 5)
Taylor was friendly and knowledgeable. he quickly diagnosed our issues. -
Review 70 (2023-08-01 - Rating: 5)
I had a leak outside the house, they arrived within 30 minutes of me calling. the technicians were extremely helpful and started work almost immediately, within 2 hours they have fixed the leak working in confined and hot conditions leaving the area clean and looking like they had never been. The cost was half what I expected andI would strongly recommend them, I will use them again if the need arises -
Review 71 (2024-07-16 - Rating: 5)
Eian was punctual, knowledgeable and very personable and professional. Great service, would highly recommend! Thank you! -
Review 72 (2024-06-14 - Rating: 5)
This company is fantastic! Highly recommend! They came and installed my sump pump. Very professional and polite and very knowledgeable. -
Review 73 (2023-05-12 - Rating: 5)
Had a leak detected late in the evening after hours, called and spoke with Greg and he was professional and friendly. Made sure that I felt confident that they would take care of the issue as quickly as possible and scheduled an appointment for the next morning.Plumbers arrived on time and quickly assessed the issue and replaced/fixed the leaking part.I would HIGHLY recommend MasterCraft to anyone that needed any sort of plumbing taken care of. They are professional as you can get and that gives a lot of piece of mind when it comes to a major piece of a household running smoothly. -
Review 74 (2024-05-24 - Rating: 5)
We were having two bathroom faucets replaced, but due to the age of the original faucets, the ones we purchased wouldnt work. Eian assessed the situation and explained the problem very well. We have two options at this point, the second one being to contact Delta to see if they have a solution, which Mastercraft Plumbing is willing to do. Thanks Eian and Mastercraft for going above and beyond. -
Review 75 (2024-03-15 - Rating: 5)
Eian was very pleasant to work with and did a great job explaining to me what was happening, and needed to be done but still let me be the final decision maker without any pressure. He even went under our crawl space in the pouring down Rain and came out muddy / wet with a smile on his face. Didn’t make me feel like I was an inconvenience to him at all -
Review 76 (2024-02-29 - Rating: 5)
Jeff Erickson arrived within an hour of my call and reviewed the issue with the tankless hot water heater. Adjustments made and everything is now working. Great service, knowledgeable and overall fantastic. -
Review 77 (2023-09-28 - Rating: 5)
Very Grateful For This Company! The guys were very experienced and didn’t mind me asking questions and explained step by step everything with clarity for my understanding! The price was very reasonable and fair! I’ll will definitely be referring them to my community and others who need this kind of service! Thank you from the depths of My Heart!🥰 -
Review 78 (2023-04-14 - Rating: 5)
Jeff and his associate were awesome! Had some serious piping issues and they fixed them. This was the second time we had them come out. They were very efficient, knowledgeable and did a great job! Highly recommend them and will absolutely be using them any and everytime I need a plumber! -
Review 79 (2024-10-15 - Rating: 5)
AWESOME !!! The most trusted plumber ever. Very knowledgeable and hardworking. Taylor was amazing. -
Review 80 (2024-02-08 - Rating: 5)
I had a leak above my water heater. Eian was at my house within a few hours and had the problem fixed. He explained everything very well with what caused the issue and was really knowledgeable about the problem. Highly recommend! -
Review 81 (2024-05-10 - Rating: 5)
Mr. Calvert does great work and is always professional and helpful! Mr. Erickson was equally good! We love and trust Mastercraft! -
Review 82 (2023-09-11 - Rating: 5)
We have used 3 prior plumbing contractors for the exact same issue, and MasterCraft Plumbing was the only company that was able to solve our leak that had been on and off for over a year. Not only did they solve the issue, but they were very responsive, fixed the problem on the same day they came to look at it, and was very courteous and professional. I highly recommend MasterCraft Plumbing!! -
Review 83 (2024-06-06 - Rating: 5)
Taylor came out replace our septic pump. Very kind, respectful and left everything as he found it. Great job! I talked with Gregg yesterday and he walked me through a couple of diagnostics on the phone that helped point us in the right direction. -
Review 84 (2024-01-25 - Rating: 5)
Spoke with a real person who could answer my questions and quote a price on the phone. Service technicians were knowledgeable and courteous, and completed the job quickly and correctly. Will use them again! -
Review 85 (2023-10-27 - Rating: 5)
Taylor was the plumber who came out to look at my situation. He listen to what I had to say and then checked my water meter outside and explained how it worked and showed me. He also checked other things to determine I did not have a leak. He was very professional and a very fine person. I am greatful for your help. We have used you in the past but not at the location. Taylor reported back to me that I owed nothing the MasterCraft for the service. Taylor also refused to take any money for what he did for me. I will continue to use you and also give your name to others in my area. THANK YOU. Wanda Hamilton (customer) -
Review 86 (2024-01-06 - Rating: 5)
Fast in producing an estimate. Also professional plumbers with a friendly demeanor. Arrived to the job during the arranged time window. I am a happy customer and would not hesitate to use them again. -
Review 87 (2023-07-12 - Rating: 5)
Mastercraft plumbers arrived on time, located the leak and repaired it quickly. They were both kind, respectful and knowledgeable. We are very pleased with their service and do not hesitate to recommend them. -
Review 88 (2024-01-16 - Rating: 5)
Tech came almost immediately and fixed issue in less than 15 min. Offered to call current manufacturer and order free part in case issue recurs so I’ll have it here. Wry nice and knowledgeable tech and very helpful. -
Review 89 (2023-11-15 - Rating: 5)
Ron and Jackson from Mastercraft visited us this morning regarding two water leaks in our home. Very personable, professional and passionate about their work. Quickly diagnosed and repaired our leaks (in 2 hours). This is my go to plumber now. -
Review 90 (2024-02-05 - Rating: 5)
Everyone from calling to schedule to Taylor and Ron coming out to do the job we’re professional and very nice. Communication about their arrival was awesome and they did a great job. -
Review 91 (2024-03-01 - Rating: 5)
We have recently purchased a 1940 home and we have had our plumbing updated. We were thankful for how efficient and detailed Eian and the guys were. This is an amazing company. -
Review 92 (2024-06-25 - Rating: 5)
The two gentlemen who came to our home were very professional, nice, and quick to the rescue - thank you so much! -
Review 93 (2023-11-03 - Rating: 5)
Needed water line from meter to house repaired. Called office early and made appt. Arrived on time. The young man that showed up was professional, polite, knowledgable, and informative. Repaired the problem quickly with no issues. Restored my faith in the younger generation. HIGHLY RECOMMENDED. -
Review 94 (2023-10-30 - Rating: 5)
I requested a service on a Sunday morning, which I wasnt sure anyone would come. This company responded right away and sent a plumber with in 1 hour to stop the waterleak nightmare. Professional service and reasonable price. Highly recommended!!! -
Review 95 (2023-06-05 - Rating: 5)
MasterCraft is a great group of plumbers. We have used them a couple times for different things. Always top notch, respectful and even comes with a year warranty. So glad we found them, and will definitely use them again in the future. -
Review 96 (2024-11-23 - Rating: 5)
As soon as we scheduled an appointment with Mastercraft we knew we had made the right decision to call them. The appointment was scheduled quickly and they arrived on time to expertly install our new sink and faucet. It was such a relief to find such a professional company to perform the work we needed. -
Review 97 (2024-02-03 - Rating: 5)
Very professional and kept me informed thru the entire job. They arrived early and restored water to our house. I would recommend this company to anybody that needs a good plumber. Larry -
Review 98 (2024-09-18 - Rating: 5)
Taylor was professional and detailed through the whole process. Repeat customer!!! -
Review 99 (2024-07-12 - Rating: 5)
Very professional, demonstrate plumbing expertise and focused on getting the job done in a timely matter with high quality. -
Review 100 (2022-12-27 - Rating: 5)
Our outdoor washer pipe froze during the 9 degree weather so I reached out to Mastercraft Plumbing who my friend recommended even though they were closed for Christmas and I received a response within an hour. I confirmed my appointment date and time. I was incredibly impressed with my experience. I will definitely use their service again. -
Review 101 (2024-12-09 - Rating: 5)
Excellent service. Would recommend highly. -
Review 102 (2024-04-14 - Rating: 5)
Eian was prompt and professional on an emergency weekend call for me today. He replaced my stripped out part and my shower faucet is back to working like new. Thank you. -
Review 103 (2023-09-28 - Rating: 5)
5 Stars. Ronald Disque and his tech arrived were very polite and professional. They immediately went to work with the issuesand quickly identified the problem. Within a few minutes the pressure reducing value was adjusted and our issues corrected.They also checked for pressures throughout the home to make sure all were working as designed.Thank you MasterCraft and thank you Ronald. -
Review 104 (2024-01-12 - Rating: 5)
MasterCraft Plumbing is my go-to company for any plumbing related work. They are prompt, high-quality, and provide great service. Jeff goes above and beyond to ensure that clients are happy with the results. -
Review 105 (2023-10-04 - Rating: 5)
I work with many vendors and MasterCraft is the absolute best. Always dependable, on time, professional and excellent technicians. They do high quality work. If you’re using a different plumbing company, you’re missing out. -
Review 106 (2024-03-25 - Rating: 5)
We have used MasterCraft Plumbing several times and have always been more than satisfied with their quick response, professional repair work, and competitive pricing! -
Review 107 (2021-08-16 - Rating: 5)
Ron was great and did an awesome job at fixing our water line in the garage. They also kept me updated with the time they were coming and sent me a picture of who was coming. It made me feel a lot more comfortable since I was home by self while my husband was at work. Very professional. We definitely recommend them! -
Review 108 (2021-07-09 - Rating: 5)
My husband and I had an issue with our sewage pump. As first time home owners who are new to the area we didn’t know what to expect. (In fact, originally when I called I told them I thought it was an RV hook up that was leaking… whoops). The owners themselves came out the next morning to take a look. After determining what the actual issue was, they got me on the schedule a few days later for repair. The technician that came out explained everything he did to complete the work and even showed us how the pump worked. We really appreciated his knowledge!Once the work was finished that day, we had another issue later that day after 4 pm. I called the company and got a phone call back within 15 minutes from the owner even though the business had already closed for the day. They were back out the next morning promptly to make a final adjustment and now we are all set!TL;DR the company was VERY responsive with communicating, and kept us informed of everything that was going on as they worked. And on top of that, their pricing is fair. I’m glad to know that we have someone to call in the future! -
Review 109 (2022-09-02 - Rating: 5)
We needed our water line from curb to house replaced. MasterCraft Plumbing worked with us as we went through the insurance approval process. They planned and completed the project as scheduled. Their onjob time was minimal and they cleaned up after themselves, and their customer service was above and beyond with follow up messages and calls. We also called them back for a possible warranty issue, they showed up in record time on a Friday afternoon, completed the repairs. And as stated previously, were professional and friendly. Ron and Austin were very knowledgeable and more than willing to go the extra mile to make sure the job was perfect. We are very pleased with their service and will be recommending them to anyone that needs plumbing services. Thank you MasterCraft! -
Review 110 (2024-12-02 - Rating: 5)
Eian was very thorough, courteous, and knowledgeable. -
Review 111 (2024-03-29 - Rating: 5)
We had a toilet leak. Called Mastercraft and they were able to get out the same day. We were very pleased with the service and they were very knowledgeable and friendly. Will use them again if need be. -
Review 112 (2023-11-07 - Rating: 5)
The came in a timely manner, and did an excellent job on our pipe repair. The technician was very professional, the rates were also very reasonable. -
Review 113 (2023-07-24 - Rating: 5)
Excellent service!..both guys were super polite and professional. Fixed 2 toilets that were leaking and now they work good as new! I also think the prices were fair too. I highly recommend Mastercraft plumbing! -
Review 114 (2024-08-29 - Rating: 5)
I called MasterCraft when an old pipe split and water was going everywhere. They came out immediately to assess the situation and made a plan with us on how to best repair it for the lowest cost. Ean worked overtime to make sure that there were no leaks and that the water pressure was back to where it was supposed to be. He advised us that the reason for the pipe split was that the pressure regulator was no longer working, thus the water pressure going through the pipe was about double the norm, causing the pipe to split. We will definitely use MasterCraft in the future for our plumbing needs! -
Review 115 (2023-09-15 - Rating: 5)
Very nice folks. The guys cleaned up everything and answered my questions. The new unit works great and I’m so grateful they came out the same day. I wouldn’t hesitate to recommend them. -
Review 116 (2024-03-08 - Rating: 5)
Eian came out quickly and checked our concern and confirmed everything was good! Thank you AGAIN MasterCraft for your great service! -
Review 117 (2024-10-02 - Rating: 5)
Everyone I have interacted with have been polite and professional. -
Review 118 (2023-10-08 - Rating: 5)
We have used Mastercraft Plumbing for years now. They have always provide great service and the plumbers are always great to work with. I have recommended them to all of my friends and those that need a great plumbers. -
Review 119 (2023-02-28 - Rating: 5)
Corey and Austin came out today to replace our Sump pump. Super nice guys. This is our third time using Mastercraft. I highly recommend them. They are very professional, explained the cause & process of the replacement along with the cost. They were very efficient and got the job done. -
Review 120 (2022-12-26 - Rating: 5)
One of our pipes burst on Christmas Eve, we got the water shut off and everything, so waited until the 26th to call. They picked up right away and were able to schedule us for that afternoon. Jeff arrived right on time and got everything fixed in an hour. Very much appreciated, and recommended! -
Review 121 (2023-11-09 - Rating: 5)
Office response to my request was quick and professional. Eian was great and very knowledgeable. The pricing was very reasonable. I will call on you again when I need plumbing service. -
Review 122 (2023-01-20 - Rating: 5)
Great job done at my house! Complicated repair, only took just over 1 hour to complete. I highly recommend MasterCraft Plumbing. Very fair price as well. -
Review 123 (2024-04-19 - Rating: 5)
Jeff Erickson was very through and very pleasant. He checked everything he could think of that could be leaking. Will definitely use Mastercraft again if I need a plumber. -
Review 124 (2024-10-31 - Rating: 5)
Great service on time and very professional!! Thank you -
Review 125 (2024-04-16 - Rating: 5)
Taylor and Jeff did a fabulous job. Came out very fast and did a great job. Will call MasterCraft again. Thank you. -
Review 126 (2023-12-13 - Rating: 5)
Responsive, knowledgeable, and courteous. MasterCraft Plumbing offers professional services at a fair price. I would highly recommend them for all your plumbing needs. -
Review 127 (2024-10-09 - Rating: 5)
Helpful & honest. You can’t ask for better service. Thank you!! -
Review 128 (2024-05-20 - Rating: 5)
Excellent .. quick response to a big problem. Ian was efficient, polite and did great work. I am so pleased. -
Review 129 (2024-08-22 - Rating: 5)
Taylor worked diligently for the majority of the day to complete our request -
Review 130 (2023-12-11 - Rating: 5)
Exceptional & caring service from initial phone call thru completed service! Confirmation texts and name and photo of technician. Highly recommend MasterCraft Plumbing! -
Review 131 (2024-03-19 - Rating: 5)
Jeff was very efficient and excellent customer service. completed the repair in limited time and we certainly appreciate the quick responce -
Review 132 (2021-05-20 - Rating: 5)
We had issues with natural gas leaks and venting for our water heater on a older home we recently purchased. Jeff and Dan were fantastic at explaining everything and working diligently to fix our problems. The office was superb in communication, constantly keeping us in the loop of ETA and other matters of the job. I highly recommend Mastercraft Plumbing and would certainly use their services again. -
Review 133 (2023-10-03 - Rating: 5)
Very fast response, super nice people. Did a great repair job. Fairly priced. Definitely recommend them and would use again. -
Review 134 (2024-10-31 - Rating: 5)
Second time using Mastercraft. Both plumbers were very friendly, knowledgeable and helpful. Based upon my experience, if you want a plumber you feel you can trust, go with Mastercraft. I definitely use them for all my plumbing needs. -
Review 135 (2022-02-11 - Rating: 5)
Our home water filter system started leaking. We noticed this after hours. I left a voicemail and they called me first thing in the morning and came out right away. I would highly recommend MasterCraft Plumbing. They are professional, courteous and an all around great company. I appreciate this company and their staff. -
Review 136 (2024-01-30 - Rating: 5)
Jeff had to search to find the plumbing leak in the wall, he found it and repaired the pipe quickly. Would certainly recommend him for doing a great job. -
Review 137 (2023-06-02 - Rating: 5)
MasterCraft are truly masters of their craft! They do a great job and are fast and efficient. Love how they include photos on their invoices so we have a visual record of what was done! -
Review 138 (2021-05-19 - Rating: 5)
I have had them out to my house several times. We have had a hot water heater issue and it is a manufacturing problem. Master Craft has reached out to the manufacturer for us and has addressed all needs. They have also followed up with us to ensure we are satisfied. I would highly recommend. -
Review 139 (2024-01-22 - Rating: 5)
I will always recommend MasterCraft Plumbing to anyone who needs plumbing work done! They have done both major and minor plumbing jobs in my home, and are always professional, timely, and great communicators. -
Review 140 (2023-01-05 - Rating: 5)
Ian was wonderful, knowable and kind. He was one of the best plumbers we’ve ever used! I hope we always get him when using your company. Can’t say enough good things about him. -
Review 141 (2020-08-27 - Rating: 5)
We had a leak under the kitchen sink and I was dreading a call to a plumber. I found MasterCraft Plumbing on Google with high ratings, so I went with it. They were able to come out that day 8/19 to take a look. Lee and Spencer came out and easily found the leak. We needed a new faucet. We were scheduled to get new countertops within a couple of weeks and had a new faucet on hand for that. Lee and Spencer figured as long as we didnt pull the sprayer out (leak was in the sprayer hose that would shoot out if pulled on if not pulled on it only dripped very little), we could keep a bucket underneath to catch any drips that way we wouldnt have to install our new faucet twice. Our countertops were installed that Friday 8/21 (not weeks later like we thought)! Lee was able to come back out that Monday 8/24 and installed my new faucet and hooked up the sink. He did a thorough job and was professional. Price didnt break the bank. Communication with the company was excellent. Emails and texts. I highly recommend MasterCraft Plumbing! -
Review 142 (2023-08-01 - Rating: 5)
Eian and his apprentist were very respectful,and knowledgeable. They took the time to explain the problem,how to repair it, what the cost would be,and how to prevent it in the future. I watched them work seamlessly together explaining what they were doing each step of the way. Mastercraft Plumber will be the first call I make if I have a plumbing issue in the future. -
Review 143 (2022-06-13 - Rating: 5)
Back in January of this year, I had MasterCraft come out to replace my PR valve and three toilets. All worked fine until this weekend one of the toilets had an issue. Called this morning and within a few hours they were here to fix the issue under warranty. They are the only plumbers I will call. Thanks!!James -
Review 144 (2023-09-15 - Rating: 5)
I’ve used Mastercraft Plumbing a couple of times, and both times I have been very happy with the work! Professional, reliable repairs, and a year guarantee! Any plumbing needs I have, they get the call! -
Review 145 (2020-08-25 - Rating: 5)
These guys are the absolute BEST!! I will never use another plumber - ever! I sent a Facebook message at 10pm, got a call at 8am and they were here by 8:30am and finished within the hour. They are consistently like this! I’ve had them here before - same thing. They are professional, trustworthy, honest and dependable. Absolutely recommend MasterCraft Plumbing!!! -
Review 146 (2023-10-20 - Rating: 5)
Jeff arrived ahead of arrival window and performed the work timely and efficiently. We have always been pleased with MasterCraft for all services. -
Review 147 (2020-11-03 - Rating: 5)
Service technicians were great! They were on time (early - even), very knowledgeable, very friendly and very diligent. Identified another issue that I didnt know I had and fixed it right away. I would definitely recommend MasterCraft Plumbing. -
Review 148 (2022-03-31 - Rating: 5)
The plumbers were on time and very friendly. They actively kept me up to date on the project to replace the polybutylene pipes in my house. When we hit a snafu, they called in more plumbers to help finish on schedule. They told me they would finish by 4 and were done by 3:30. Very impressed and satisfied with MasterCraft Plumbing!!!Had a toilet issue leaking at the base, MasterCraft came out and fixed it quickly. -
Review 149 (2024-04-15 - Rating: 5)
Both times I’ve had to call them, they came out the same day. And the technicians are always extremely polite and knowledgeable. -
Review 150 (2022-12-26 - Rating: 5)
Austin showed up quickly in an emergency situation when they were super busy working calls everywhere due to the weather. Communication start to finish was outstanding. Highly recommend! -
Review 151 (2023-08-01 - Rating: 5)
Over the last 8-10 years Mastercraft has done a whole host of jobs for us from installing a kitchen faucet & repairing minor leaks to replacing the main water line into our home. We never call another plumber. Mastercraft is awesome! -
Review 152 (2022-06-30 - Rating: 5)
The company responded quickly to my request and the appointment was scheduled promptly. Jeff was very professional and friendly. His work was of good quality and it went above and beyond. I definitely recommend this company! -
Review 153 (2022-03-18 - Rating: 5)
Second time I have contacted MasterCraft Plumbing for service work and both times they have performed above expectations. Chris was extremely helpful identifying a solution to my recent pool gas line issue and Andrew was great coordinating the work from his office. Jeff and his assistant completed the work as designed and requested while taking additional steps to improve past work by others on the gas line. I am very satisfied and would call on them again for any plumbing issues in the future. Paul Dudley -
Review 154 (2023-03-24 - Rating: 5)
Both of the gentlemen who came to the home were on time, very professional and knowledgeable. They were quick and efficient, even letting the 4 year old here learn a bit about plumbing as they showed us the toilets in working order before they left. -
Review 155 (2022-03-07 - Rating: 5)
Super quick to respond and get the job done and done well!I had a utility sink installed in my garage. Andrew came to the house to take a look, I got the estimate the next morning, got on the schedule same day, and the job was completed the following business day! -
Review 156 (2021-10-15 - Rating: 5)
Our main water line developed a leak and the guys at MasterCraft did a great job of replacing the line. Gregg explained during the initial visit that they had a way of pulling a new line through the old one that would save the cost of boring if successful. It was scheduled for 2 days after the initial visit so we were not without water for too long. The pull was successful and they installed a shutoff so if it happens in the future Id be able to shut off the water supply without even calling the city. Id recommend them for all plumbing needs and will definitely give them a call the next time Im in need of a plumber. -
Review 157 (2024-02-01 - Rating: 5)
Quick service with hot water heater issue. Ordered a part that came in one day. Good work with Year warranty. -
Review 158 (2023-04-28 - Rating: 5)
Our home built in the 1970s had the “grey water” from the washing machine and kitchen sink draining from a pipe behind the house. Jeff gave us a quote $2000 below a competitor and was done in an hour. He also replaced an outdoor spigot for us. They arrived within 30Mins of my husband calling to request a quote. I couldn’t be nor pleased with the service we received. -
Review 159 (2023-01-12 - Rating: 5)
I can not say enough about this company! I called Wednesday after not having much luck with other companies calling back. MasterCraft made an appointment for the next day with the arrival time frame of 2-4. My plumber, Eian texted me at 1:55 and was there by 2:05. He took time to educate us, explain what was going on, and did an excellent job. Eian provided top notch service, was very personable, and got along well with my dogs! Hopefully, I won’t need a plumber any time soon, but if I do, I’ll be calling Eian or MasterCraft! -
Review 160 (2022-05-17 - Rating: 5)
The experience with MasterCraft Plumbing was fantastic. Very informative and reasonably priced for the service. The work was completed on time and as promised. Highly recommend MasterCraft and will be using them again for our plumbing projects! -
Review 161 (2020-03-13 - Rating: 5)
The team at MasterCraft went above and beyond what my wife and I could have asked for in plumbing repairs. It started from the very beginning, with a timely call back, and continued through the completion of the job. The WHOLE team was professional, honest, punctual, and reliable. They took the time to explain everything in detail as the repair was fixed so I wouldnt have any questions. They REALLY DO CARE about doing things the right way, and will not waste your time with things not needed. If you want great work, done at an affordable price, I would HIGHLY RECOMMEND MasterCraft for any plumbing needs.. -
Review 162 (2020-06-28 - Rating: 5)
I had a leak and called MasterCraft Plumbing for a quote. Gregg Griffin was in the area so stopped by within the hour. The reasonable pricing for the job hooked me! Eian Calvert and his assistant (I cant remember his name, so sorry) arrived earlier than the scheduled time to do the job after verifying it was okay. They were efficient, knowledgeable, polite, and professional! Things were explained to be so I understood what was going on. Candy. in the office, was also very polite and listened patiently to my long, drawn-out explanation! I will definitely call them again for any plumbing issues! Recommend MasterCraft Plumbing 100%! -
Review 163 (2024-07-04 - Rating: 5)
Very pleasant, helpful and courteous.Very professional and quality work. -
Review 164 (2021-03-26 - Rating: 5)
There technicians were very young which was a bit off putting at first as I am a man of a certain age. They were very prompt and courteous however and seemed to know what they were doing which is the most important. John and Spencer were both great. They installed to sink faucets and drains in Master bath but could not do my tub as it required an adaption kit by Moen to complete. They were kind enough to not charge until I got the correct part to make the tub faucet I purchased compatible. We did develop a leak under one of the sinks which they promptly came out and repaired. Following that there was a leak under the second sink which turned out to be a faulty part I had ordered. They advised I order two more drains of better quality and replace both. When they arrived they came out and installed new pop up drains and finished tub faucet for original agreed upon price. -
Review 165 (2021-09-16 - Rating: 5)
Staff was very pleasant and knowledgeable, an apprentice was on site and the lead plumber was very professional and informative when explaining how to do certain steps. They repaired both my shower handles and valves, as ours were leaking and old.I would highly recommend and use this company, I was referred to them by my wifes coworker and couldnt be happier. -
Review 166 (2021-02-09 - Rating: 5)
My water pressure was noticeably low when the shower was on. Mastercraft plumbing quickly found the issue and fixed it within an hour. They made sure we were satisfied with the water pressure and would continue to adjust it if we needed it fixed. Very professional and kind. I would recommend them to my friends and family. -
Review 167 (2023-04-03 - Rating: 5)
Jeff is amazing. Called this morning because the sump pump in my basement burned up and needed replacing. Jeff was onsite within an hour. Brought the part with him to save time in case the pump had to be replaced. MasterCraft are my go to guys for anything plumbing and I highly recommend them to everyone. -
Review 168 (2024-03-04 - Rating: 5)
Arrived on time, were diligent in their work and completed in around two hours. They took the time to explain how to drain for maintenance. -
Review 169 (2024-06-04 - Rating: 5)
Fast response, came out within 2 hours of needing immediate service. Highly recommend!!! -
Review 170 (2024-07-15 - Rating: 5)
We are very pleased with the work done by Taylor. He is knowledgeable, competent and relates to customers well. We also want to thank Chris who made it possible for a discount while meeting all of our plumbing needs. We will call you again. Thanks so much. -
Review 171 (2022-12-26 - Rating: 5)
This is the second time we have had to use MasterCraft plumbing & I wouldnt use anyone else for our plumbing/pipe needs. They were here before their scheduled time, found the issue in minutes & got us taken care of, all at an affordable price! -
Review 172 (2024-11-27 - Rating: 5)
Always on time and does the job right 👍 -
Review 173 (2022-08-22 - Rating: 5)
Fast, responsive and professional. Had a bad leak in my main water line and they came out and repaired it the same day in less then a few hours. Couldn’t be happier. Fair price too! -
Review 174 (2021-12-14 - Rating: 5)
CRAZY FAST response time!!!!!Eian was professional and set reasonable expectations concerning price and estimated time before starting any work. The location for the leak was quite close to my irrigation system and he thoroughly explained what would need to be done if it turned out to be related to my irrigation versus my water lines. He advised removing a small section of sod and dirt to see where the leak was coming from. Within a few minutes he had discovered the issue was a crack in my main water line. He took time to explain how the water lines were routed and what-is-what around my meter and shut off valves. He fixed the issue efficiently, replaced the sod, cleaned up, and was off.Everything was fixed and we were good to go within ONE HOUR!Thank you Eian and MasterCraft. -
Review 175 (2023-09-21 - Rating: 5)
I give Mastercraft plumbing 5 out of 5 stars. Austin and Corey were very knowledgeable, efficient, and kind. They explained things along the way. They even found another issue that could have caused a lot of damage. I put Mastercraft in my phone for whenever I have plumbing needs. Well done! -
Review 176 (2023-08-28 - Rating: 5)
The gentlemen that came to my home were very professional.They were on time and no pressure to try to up sale other services.Give MasterCraft Plumbing an opportunity.You will be pleased. -
Review 177 (2020-10-23 - Rating: 5)
They arrived on time and I even got a courtesy call from the office when they werent even late yet.Our water line break from the street to the house was found, repaired and we are back up and running. They informed us of what to expect and showed us what to expect if we need to replace the pipes in the future. Thank you for quick and professional service! -
Review 178 (2023-08-30 - Rating: 5)
I love this company. They are the best! I’ve used them 4-6 x at this point and they are honest, trustworthy and they do a great job. -
Review 179 (2023-11-27 - Rating: 5)
I called in the morning with a few minor issues that have been building and they were able to send out techs within the hour/ hour and a half. They were fantastic and able to give great advice for future problems that will need fixing shortly. Definitely recommend -
Review 180 (2023-09-14 - Rating: 5)
Jeff was prompt… put in a shut off value and repaired split frozen pipe. Gave some additional advice to help with our extreme cold weather this year. Being a single widow I was totally ill prepared. I will be using them again also referring folks to them… Thank You! Happy New Years! -
Review 181 (2024-03-20 - Rating: 5)
Both technicians were very knowledgeable and courteous. I also appreciated their promptness and diligence. Thank you.. -
Review 182 (2019-09-10 - Rating: 5)
Never been disappointed by MasterCraft! Greg, Chris and the rest of the guys are professional, prompt, reliable and communicate from start to finish. It is hard to find quality contractors, but when you do, it is refreshing. Thank you for making our projects easy. We wont use anyone else! -
Review 183 (2020-02-18 - Rating: 5)
Replaced 2 old tank heater types with Rannai tank-less. Gregg gave me job estimate and followed up with quick installation. Crew was on time, very attentive to homeowner needs, and completed the job promptly . MasterCraft front office scheduling, communication and knowledge is outstanding and the installation was seamless. I Highly recommend them as I did check with a few competitors that are lacking in customer service and organization. -
Review 184 (2020-12-11 - Rating: 5)
Mastercraft Plumbing are our go to plumbers in our local area! They are very professional and know what they are doing. They came to our home today to install a water line for an ice maker and our keg. They were clean and did a great job! We appreciate the great work!! We continue to refer them to our neighbors and friends! Thanks again 😊 -
Review 185 (2023-07-05 - Rating: 5)
These guys were great! Got a visit in quick even though it was a short holiday week. Great to work with and would refer them to any family or friends! -
Review 186 (2021-09-03 - Rating: 5)
This company came highly recommended from my parents who have used them several times. We couldnt be happier. They got our toilet working in no time. All the staff are extremely pleasant and professional. Highly recommend!! -
Review 187 (2020-03-26 - Rating: 5)
Had a big leak at the meter. They were here within 2 hours, fixed it promptly. We have water again! I use Mastercraft for all my plumbing needs. Small and local, along with great service. -
Review 188 (2022-09-02 - Rating: 5)
Professional, on-time and very knowledgeable. Thank you Eian for taking care of my mothers house shower in such a timely manner. I will definitely keep this companys information for any future work needed. -
Review 189 (2023-10-07 - Rating: 5)
Eian Calvert did a great job replacing our water heater. He’s also a very courageous young man. Thanks Eian. -
Review 190 (2023-07-25 - Rating: 5)
Called with a plumbing emergency and they showed up super quick. Very responsive, professional, and knowledgeable! Ron and Taylor were great! -
Review 191 (2017-02-13 - Rating: 5)
We used this company for a basement bathroom install. Greg and his crew are good people. He gave me a fair and reasonable estimate, walked me through the process, and showed up on time when scheduled. His workers were also solid and fun to talk to. Definitely will recommend them to other people looking for good plumbers. -
Review 192 (2018-12-13 - Rating: 5)
I cant say enough good things about this company. I discovered a water line break coming into our home early in the morning. I contacted them and a very nice lady took my information and informed me that my issue was a high priority for them and that they would be to my home in 45 minutes. The fellas showed up sooner than that! They went right to work and fixed the break in a very clean an professional way. The price they charged was very fair and the service and response was excellent! I will be using MasterCraft Plumbing for any plumbing needs moving forward!