West Jefferson Plumbing and Heating, Inc.

Photo of West Jefferson Plumbing and Heating, Inc.

Located in West jefferson, Ohio

Address: 1863 W Main St, West Jefferson, OH 43162, United States

Phone: +1 614-879-9091

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-22 - Rating: 5)

    West Jefferson Plumbing and Heating took care of some plumbing issues for us. It was such a pleasure to work with them. Anthony (the plumber) was very polite and pleasant and did an amazing job in a very timely manner. Lisa, the office person was also very kind and helpful and did so much to accommodate our needs. I would 100% recommend them for service! The customer service is outstanding! Thank you so much!

  • Review 2 (2024-11-17 - Rating: 5)

    I recently had West Jefferson Plumbing and Heating install a tankless water heater. From initially contacting them for pricing all the way through the installation, the company was outstanding to deal with. Scheduling an estimate was easy and was completed the same day.The technician that came out to review the job and provide the estimate was courteous, knowledgeable, and straight forward. Other companies that came to provide estimates overstated the scope of the work that needed to be done, but also were not as thorough on what they were actually going to do. The price we paid was much more attractive than one other quotes were for the same and similar water heaters.On the day of the installation, the electrician and both technicians that came to install the water heater were respectful of our home and did an excellent job. They arrived promptly at the time estimated when the installation was scheduled. Any questions I had were answered and they explained everything I needed to know about the work and water heater. The work area was cleaned up after the job was done.

  • Review 3 (2024-10-14 - Rating: 5)

    These folks always do an outstanding job for us - from original installation, to seasonal followups, to the seldom needed repair work... Ive never encountered a situation that didnt find an easy and amicable resolution. All the service folk are very personable, good communicators, and extremely helpful. Additionally, after a lot of shopping around before our original installation, and from past experience with other companies I can say their pricing is always more than fair, and usually below what Im seeing from others. Weve been working with them for almost 5 years and Id choose them again without hesitation.

  • Review 4 (2024-12-22 - Rating: 5)

    Great experience. Had my water heater replaced and faucet repaired. Quick and courteous service. Cleaned up after the job was done. Technician was very nice and friendly. Will definitely use them again!

  • Review 5 (2024-12-10 - Rating: 5)

    Excellent company for all your heating, plumbing and electrical needs. All were very friendly and knowledgeable from the person you talk with on the phone to the service technician who arrives at your house. Great experience, I would definitely recommend them and will continue to use them for all my future needs.

  • Review 6 (2024-10-23 - Rating: 5)

    Unsolicited Accolade: Today we had a delightful experience when Larry, Lead Plumber, at West Jefferson Plumbing and Heating, visited our home in Worthington, OH, by appointment.Larry arrived on time, was friendly and welcoming, an active listener [He didnt interrupt us when we asked questions, then fully answered them.], was highly focused, completed multiple diagnostic tests of our homes plumbing system, recommended specific solutions, and then went the extra mile by sharing plumbing tips [e.g., at least once per year, completely turn off, then turn on, each shut off valve, to prevent seizing up through an accumulation of chemical buildups], and had a good sense of humor!The next time we have any plumbing issues at our condominium we will request that Larry, Lead Plumber, be assigned to our job.We recommend Larry without any reservations whatsoever. He genuinely represents his plumbing company at the Gold-Diamond Standard of customer care and professional service.

  • Review 7 (2024-11-04 - Rating: 5)

    Anthony is by far the greatest technician you guys have sent out. He went above and beyond to help my family in a time of beed. He was very thorough and took his time to make sure that every little issue was fixed and my families health and safety was a priority. . Outstanding customer service.

  • Review 8 (2024-08-07 - Rating: 5)

    Amazing service! My AC stopped cooling overnight. I had received an estimate from another company that didn’t feel right, so I called West Jefferson to get a second opinion, and I’m so glad I did! Josh happened to be nearby and was able to arrive within 20 minutes, diagnosed the problem quickly and I had cool air again within just a few minutes, for less than half the cost of the other guy. Josh was knowledgeable and professional and a pleasure to talk to. We are now loyal customers!

  • Review 9 (2024-10-24 - Rating: 5)

    I can’t recommend Zach and Ryan from West Jefferson Plumbing and Heating enough! Zach was incredibly responsive, arriving the very next morning to repair our HVAC unit during a critical time while we were in the process of selling our home. His professionalism and efficiency were impressive, especially given the urgency of the situation. Zach had everything fixed quickly, ensuring we could move forward with confidence.On another occasion, when we noticed an arcing breaker panel at our newly purchased home that posed a serious life safety risk, Ryan responded immediately. His quick action and expertise put our minds at ease, resolving the issue in no time. Ryan’s dedication to safety and his promptness are exactly what you hope for in an electrician.I highly recommend Zach, Ryan, and West Jefferson Plumbing and Heating for anyone needing fast, reliable HVAC and electrical services.

  • Review 10 (2024-11-08 - Rating: 5)

    I use West Jeff plumbing whenever I have plumbing and heating issues. I alway know the job will be done right and they clean up after themselves. They are truly a company that treats their customers like family. Thank you for alway doing such a good job. They make being a homeowner so much easier.

  • Review 11 (2024-10-15 - Rating: 5)

    What can I say except OUTSTANDING! My neighbor referred me to West Jefferson. Clint was able to get me scheduled quickly. Larry, my service rep, arrived on time. Explaining my issue Larry knew exactly what to do to fix it. In less than 45 minutes my kitchen pipes were cleared! Larry cleaned up and left the area where he worked clean as if nothing had been done. I will definitely use West Jefferson again as well as for my HVAC needs. Lastly, I will say they are friendly and professional. Highly recommend.

  • Review 12 (2025-01-01 - Rating: 5)

    12/31/2024, New customer today!Very professional and knowledgeable when it came to our Lennox System. Family members recommended them. Will join their maintenance plan for upcoming 2025 Season.Arthur J. Susi, jr.

  • Review 13 (2024-11-15 - Rating: 5)

    This is a very good company. Everyone we have dealt with is so friendly and helpful. They take the time to answer all your questions and explain exactly what the procedure will be. They are very dependable and always show up when they say they will. Chance, Denver, Grant and Mike did an excellent job installing our electrical service for us. They work very well as a team and very hard to get the job done and done well. My husband and I highly recommend this company.

  • Review 14 (2024-12-05 - Rating: 5)

    My husband and I were very pleased with the service given to our plumbing issue. The technician was very nice! He found our problem and advised what can be done to fix the problem!We are so glad we called West Jefferson Plumbing and Heating!

  • Review 15 (2024-12-06 - Rating: 5)

    Great experience with West Jeff Plumbing and Heating solving our radiator issues in our older house. Came out quickly, fair price, and highly knowledgeable with issues fixed quickly.

  • Review 16 (2024-11-01 - Rating: 5)

    I had Kenny come by to quote the work and Dominic was there the next business day to replace my leaking water heater and rusted flue. Both were incredibly professional, answered all my questions and I would be happy to have either of them do any other work I might need.

  • Review 17 (2024-09-14 - Rating: 5)

    So it finally had to happen. A whole new furnace & AC system needed to be installed. We initially had Austin out to verify our AC was shot. Already knew the furnace was on our to do list before winter. So, why not bite the bullet & do them both. A few days later, Nick came out with a guy in training. Nick did an excellent job installing the inside, while at the same time being very patient w his trainee, who was doing the work outside. A fantastic job by both guys. New system is running great & is sooo quiet, we barely know its on now. Youve been our HVAC & plumbing go-to for several years now, will continue to be in the future. Always fair & reasonable rates. Thanks!!

  • Review 18 (2024-09-24 - Rating: 5)

    I discovered my issue (toilet wouldnt stop running) late Saturday night, and was able to get an appointment the following Monday. Anthony was amazing! Figured out the issue (broken fill valve) and replaced it in less than 30m. Highly recommend, and will definitely use again in the future!

  • Review 19 (2024-08-22 - Rating: 5)

    Hats off to West Jeff Plumbing and Kenny for replacing our toilets water line and doing it perfectly and ensuring the bidet we installed is not interfered with. Reasonable price, brilliant results after testing, and very good service have earned this company my trust if ever we need help again. The other reviewers are not wrong.

  • Review 20 (2024-07-08 - Rating: 5)

    West Jefferson Plumbing and Heating is a wonderful company. I have been using their services for several years. Everyone I have had the pleasure of dealing with is extremely friendly, knowledgeable and helpful. Larry came out today to check out a possible plumbing issue. He tested everything thoroughly and also gave me valuable information on where things were located and what to look for. I also recently had an HVAC inspection and was very pleased. If you are looking for good people who do the job right, make sure to contact West Jefferson!

  • Review 21 (2024-10-09 - Rating: 5)

    Have used West Jefferson Heating and Air for several years. Technicians always arrive as scheduled. They are polite and take care to leave the area clean and neat. They do a thorough check of the system, and I receive results afterward. Would highly recommend.

  • Review 22 (2024-12-18 - Rating: 5)

    We have a boiler that is 20+ years old and needed an Aquastat. Billie diagnosed the problem and Bob found the part, Billie got the part and installed and we have heat again. Thank you West Jeff for your help and service. PS Quincy is happy too.

  • Review 23 (2024-08-26 - Rating: 5)

    Since moving into our house it never cooled down. In may we got a new hvac unit with west jeff. Even with a new unit our house still would not cool down. After calling them they came out multiple times to help us solve the issues. They truly work to make sure the that their product works and that the customer is happy. Highly recommend

  • Review 24 (2024-12-20 - Rating: 5)

    Thank you for being able to get me in before the holidays! Tom was polite, cleaned up after completing the job. He explained how to use the new tank. Thank you!!

  • Review 25 (2024-08-08 - Rating: 5)

    My AC stopped working and I called at 8:30am and was able to get someone out by 11:30am. Nathan did a great job in resolving the issue by installing a new capacitor and cleaning the unit. Things are starting to cool down now and Im very thankful for the quick response and fix.

  • Review 26 (2024-12-19 - Rating: 5)

    Thank you Ryan for fixing our problems with our electrical outlets. We appreciate your knowledge and customer service. West Jefferson Plumbing Heating and Electric you are the best.

  • Review 27 (2024-08-12 - Rating: 5)

    Called on an early Monday morning and they got us worked in that day. They replaced hot water heater. The gentleman that came out was friendly and explained what he was doing. I highly recommend West Jefferson Plumbing and Heating.

  • Review 28 (2024-08-29 - Rating: 5)

    One again West Jefferson Plumbing and Heating did a fabulous job. Noah was very professional, quick, and efficient. I appreciate having the confidence in knowing that when I call with a problem, theyre always here promptly and the technicians know exactly what theyre doing. Great service by everyone that Ive had the pleasure of talking to. I trust West Jefferson Plumbing and Heating and that is a great feeling. Once again, Ill never use anyone else.I will never use anyone else! The technician that came to my house was efficient, quick, and very professional. I called early this morning and spoke to the nicest lady. Kevin was here within a couple of hours and he clearly knew what he doing! Thank you West Jefferson Plumbing and Heating for such great service and having such great knowledgeable people working for you.

  • Review 29 (2022-08-18 - Rating: 5)

    Reached out to get a quote for replacement of HVAC system. Ivan was fast to follow up, came out quickly and provided a good/better/best style quote. Explained the options thoroughly and helped provide the details needed with no pressure. Pricing was very reasonable overall. Technicians who came to install the furnace and AC were courteous, personable, on time, and did a great job. They communicated well throughout the process and explained operation of the new system. They cleaned up well after commissioning the system. The next day I received confirmation that they had registered the new system with the manufacturer for me. In addition they took care of applying rebate discounts from the utility company. We are a happy customer with a new Lennox System from West Jeff Plumbing and Heating.

  • Review 30 (2024-07-24 - Rating: 5)

    In less than 24 hours, we went from a sluggish running air conditioner to a quick and easy repair (new capacitor) and a cooler house. Thankful for their quick, honest, reliable, and friendly service. Thought they would tell me my AC unit was bad (its 20 years old) and try to price gauge us. Instead, Austin was thorough and was not out to take our money. Its hard to find companies with that kind of integrity, but in my books, this company is just that. I will call them first for all of my future plumbing and heating/cooling needs.

  • Review 31 (2024-11-13 - Rating: 5)

    West Jefferson Plumbing and Heating has always provided us with friendly and professional service. Most importantly, they continue until the issue is resolved. That is why we will continue using them.

  • Review 32 (2024-06-22 - Rating: 5)

    Of course in this heat wave our AC went out. West Jefferson Plumbing and Heating answered the phone and sent a tech out within just a couple of hours. The tech, Zach, was smart, personable, and took care of things lickety-split. And the price was reasonable. Absolutely highly recommend this company & this tech!

  • Review 33 (2024-09-19 - Rating: 5)

    Highly recommended excellent service and value. They have serviced our heating and cooling system twice now. Big improvement on previous company.Update just completed six month serve of heating and a/c. Nate was very professional. Thorough service well reported. Compared to other companies we have tried best value for money.

  • Review 34 (2024-12-30 - Rating: 5)

    Always happy with West Jeff. They are a great company. Dominic did a very nice job for us.

  • Review 35 (2024-09-26 - Rating: 5)

    Austin was our HVAC technician for annual Fall checkup & maintenance previously performed by 2 other companies since moving into new house 2017. Very personable young man - VERY knowledgeable & VERY thorough in checking every part & action of our furnace. BIG PLUS - he discovered 2 installation issues no one else had cited in our 7 years in this house. Both contribute to tremendously diminished air filtering through furnace unit to air ducts which create a great amount of dust into our house. Austin cleaned out a large amount of paint chips & drywall dust from interior parts of furnace & motor parts. He then discovered a partial cutout of opening for air flowing through our disposable filters we had been replacing every quarter due to so much dust in our house. Original installers had cut out only 3/4 the size opening designated for air flow from our disposable air filters...which was clearly marked WITH A PERMANENT RED LINE DRAWING on furnace itself, so this had been preventing full filtering of our air since we moved in. Through every step of our maintenance & repair, Austin explained what he saw, how the issues were affecting our home air, & how he would correct each one. He completed the job by showing details of what he did so we know whats inside our furnace now & are assured our home air is much cleaner & healthier. We are more than happy with Austins work at our house & training he has acquired in his profession, particularly with West Jefferson HVAC company.

  • Review 36 (2024-09-09 - Rating: 5)

    Anthony worked efficiently to replace our shower valve with access panel installation. He was friendly and easily answered all my questions. Highly recommend this company!

  • Review 37 (2024-12-30 - Rating: 5)

    Another job well done! Just a note of appreciation in regard to the installation of my new whole-house generator. It certainly wasn’t a typical install, but the crews were up to the task of tying my 2 separate electrical systems together. Special shout-out to the electricians, Denver, Chance and Grant for completing their tasks so meticulously, and to Mike, for pulling the troops together so quickly when we encountered an issue with the pre-existing underground gas line.

  • Review 38 (2024-06-27 - Rating: 5)

    Thank You to Jason Jones! Every time we have dealt with Jason, he has been professional, courteous and very knowledgeable.While I am at it Nate Wells and his crew did a great job with the install of our new heating/cooling systems. Thank You!

  • Review 39 (2024-12-03 - Rating: 5)

    Kevin was very personable and gave me a thorough explanation of my problem. Have used them for both heating & plumbng needs and they have always been terrific!

  • Review 40 (2024-08-04 - Rating: 5)

    Great service. A/C went down on Friday, scheduled an appt. For Monday morning with them through the internet. The technician found the issue and got part ordered right away. He was also able to rig it so the system would run so we would have A/C. In a couple days they received the part and were out that day to replace. Very satisfied with price and service. Will use again and highly suggest them.

  • Review 41 (2023-07-14 - Rating: 5)

    They quickly responded to my outdoor faucet that would not shut off and were able to put an access panel in our finished basement to repair the faulty faucet and pipe. Andy Troyer was very pleasant and efficient. I will call them again.

  • Review 42 (2024-09-25 - Rating: 5)

    These folks are top-notch!We are building a house, on our own, so we have dealt with a lot of different companies and contractors, and West Jefferson Plumbing and Heating sets the standard.... really....Do what you say, when you say it, at the agreed price, and do it correctly.... Sooooo many companies do not (way too many); WSJ is the company you want doing all of your plumbing and AC and/or Furnace work.They did an excellent job with our Lennox Furnaces and AC (we needed 2 complete systems)..... Pricing was good, work was excellent, response was awesome, communication was great!Cant say enough about how happy we are with this work, and having found West Jefferson Plumbing and Heating.Had them do our gas lines plumbing from riad and into the house....they do really good work!

  • Review 43 (2024-08-22 - Rating: 5)

    This company was recommended to me and they did not disappoint. Larry and Dom got my line cleared and my bathroom put back together. Cleanly I might add. Highly recommend.

  • Review 44 (2024-10-11 - Rating: 5)

    To make an appointment was super easy & so convenient, we have used them multiple times for different problems and each time the technicians have been absolutely amazing, I will highly recommend them to anyone, very affordable & very reliable

  • Review 45 (2024-05-24 - Rating: 5)

    West Jefferson Plumbing and Heating exceeded my expectations in every aspect of their service. From the very first phone call to the completion of the installation, their professionalism shined through. Its rare to find a company that values its customers as much as they do. They take pride in their work, delivering a level of service that harkens back to a time when doing business meant more than just another transaction. Every member of their team embodies professionalism, ensuring that every interaction is met with expertise and care. I highly recommend West Jefferson Plumbing and Heating to anyone in need of reliable and trustworthy service.

  • Review 46 (2024-10-23 - Rating: 5)

    Kenny was our technician. He was on time, courteous, clean, efficient, and knowledgeable. I highly recommend him and West Jefferson Plumbing and Heating.

  • Review 47 (2023-04-04 - Rating: 5)

    West Jefferson HVAC and Plumbing was able to replace our leaking hot water tank on the same day that I called. Our technicians were polite, fast and cleaned up the work area including taking our old tank. I have previously used them for furnace repair as well and recommended them.

  • Review 48 (2024-03-08 - Rating: 5)

    Great customer service ! Technician was extremely helpful and fixed our issue 100%. He also showed up on time for the appointment. I also appreciated the reasonable cost. Such a great business and great knowledgeable employees. I cant give enough stars. Very very satisfied customer 👏

  • Review 49 (2024-10-02 - Rating: 5)

    Andy (I think that was his name😆) was professional and completed all the tasks we needed which were numerous! We’ve been using West Jefferson for our plumbing needs for many years!

  • Review 50 (2024-07-30 - Rating: 5)

    Quick and easy service call with very reasonable price. No attempt to upsell or pressure into anything. Knowledgeable tech who just came in and got the job done.

  • Review 51 (2024-04-03 - Rating: 5)

    Called them this morning at 8 AM after our water heater went out last night. They came over just a few hours later and had a new one installed within 2 hours. They also had the best price we could find. The workers were very friendly and did excellent work as well.

  • Review 52 (2019-12-31 - Rating: 5)

    Our neighbors recommended West Jefferson Plumbing & Heating. We decided to go with a high efficiency Lennox gas furnace and air conditioner. The Sales support was top notch! The installers were on-time, friendly and professional. Very satisfied with installation and support. 5 Stars! Highly recommend!!! Great job!!!

  • Review 53 (2024-04-30 - Rating: 5)

    Highly recommended West Jefferson Plumbing!! They are always available when we need them. They installed our new air conditioner unit the very next day after ours broke and we decided it was too old for us to repair. Their pricing is very reasonable and all the technicians are very knowledgeable and respectful of our property. Give them a try. You won’t regret it!!

  • Review 54 (2024-04-11 - Rating: 5)

    We’ve used West Jefferson twice - once for a new furnace and water heater and this week for an air conditioner repair. They’re always fast, respectful, and so knowledgeable. We trust them to fix whatever is going on, and will continue to use them as needed in the future. Highly recommend!

  • Review 55 (2024-03-23 - Rating: 5)

    I contacted them at 2 PM on Friday due to a furnace blowing out cold air and by 5:30 Joshua had the issue resolved.A friend referred me to this company in 1996 and we had them install our hvac along with all the plumbing in our home. They did such a wonderful job so I always recommend them to family and friends. If youre looking for an honest company to provide quality work give them a call.

  • Review 56 (2024-09-24 - Rating: 5)

    Anthony did a great job installing 2 faucets for us. We will certainly call upon this company if the need arises …

  • Review 57 (2024-07-10 - Rating: 5)

    Easy to schedule an appointment. Very professional, knowledgeable and efficient. Diagnosed and resolved problems in a timely manner. Answered all my questions and explained all issues and the repairs that were done.

  • Review 58 (2024-03-27 - Rating: 5)

    West Jefferson Plumbing & Heating installed a new furnace and AC unit about 6 years ago. Every year I renew a service contract with them. Service tech are always on time and professional…..but the portal access is…not good. Can’t get past those dumb pictures! But your company and service is GREAT!

  • Review 59 (2024-01-22 - Rating: 5)

    The two service technicians did a wonderful and quick job. Plumbing leak fix and running perfectly. They were fantastic, nice, personable and informative. Price for the job was very reasonable. Will call West Jefferson plumbing and heating again.

  • Review 60 (2024-05-02 - Rating: 5)

    Had a wonderful experience from start to finish with WJ Plumbing. My tech was Anthony who was very professional, courteous and left the area cleaner than when he started!! I would highly recommend.

  • Review 61 (2023-10-25 - Rating: 5)

    We have had yearly service contracts with West Jefferson Plumbing and Heating the past two years. We liked their service and pricing so much we signed our daughter up a year ago. The technicians who come out are very friendly, courteous, and knowledgeable. Everyone I have dealt with on the phone either plumbing or heating has always been helpful and friendly. I highly recommend them.

  • Review 62 (2024-02-07 - Rating: 5)

    We had Noah from West Jefferson plumbing come out to fix two broken shower faucets. The scheduling process was super easy (friendly, helpful people) and we were notified when Noah was on his way (right on time). He was super knowledgeable and friendly and we now have working showers. Definitely recommend this company!

  • Review 63 (2024-04-18 - Rating: 5)

    It was a dark and stormy night... really! A night that resulted in a flooded basement that covered the igniter on my water heater, leaving it malfunctioning when the water receded. My tenants have a hair salon, so hot water is a necessity. West Jefferson Plumbing came to my rescue to get my water heater up and running so that my tenants could get back to work with minimal interruption. What made my experience with WJP special is that I was out of town when I learned about the water heater. I left a desperate early-morning message, and I got a call back before their office was officially open for the day. I was told that a crew would be able to come out after 2pm, but if a crew was freed up before, they would be sent my way. They arrived by 10am. They found the problem, and the salon had hot water again before noon. I very much appreciated the kindness, the prompt service, and the honesty (a lesser plumber might have taken advantage since I was out of town). This wasnt my first experience with the company. I have been pleased with their work in the past. I will certainly continue to call them in the future!

  • Review 64 (2024-08-20 - Rating: 5)

    Kenny was amazing ! He was timely and very professional. He took care of repairing the leak on my toilet and clean. He completed the repair with the least amount of disruption in appliances and cost. I love West Jefferson for this exact reason- they are extremely honest and fair and won’t do anything that doesn’t need done! I won’t have anyone else work on any of my issues !

  • Review 65 (2024-02-01 - Rating: 5)

    Friendly, competent & professional installers of a new water heater. High quality water heater was installed quickly & efficiently.

  • Review 66 (2023-07-21 - Rating: 5)

    Needed a new heat pump and searched around with some other companies. The other companies services were insanely overpriced. I had been recommended West Jefferson Plumbing and Heating so I gave them a call and got an amazing deal. Ivan was very helpful as well as the employee in the financing department. The technicians did an outstanding job. Thank you guys!

  • Review 67 (2024-04-12 - Rating: 5)

    Great service from WJ Plumbing. Came out quickly, Tech was very knowledgeable, friendly and efficient. We will not hesitate to contact West Jeff Plumbing and Heating in the future.

  • Review 68 (2024-03-29 - Rating: 5)

    I was trying to save some money by replacing my shower valves myself. I purchased an aftermarket valve from the local hardware. No matter what I tried, I could not get the new valve installed. Before I broke something, I called Ivan and he sent Anthony out and he arrived within a half hour. Anthony was quick to confirm the aftermarket valve had a problem with the way it was made. He had 2 brand name valves with him which he installed. I am very pleased with this company and highly recommend them. Thank you all.

  • Review 69 (2024-07-18 - Rating: 5)

    Very quick to come out and fix my kitchen sink leak. Technician was professional and efficient and price incredibly reasonable.

  • Review 70 (2021-02-24 - Rating: 5)

    We had WJPH install a tankless water heater to replace our standard tank style. Kenny was very professional, took extra care to ensure the lines (gas and water) were installed cleanly and as discreet as possible since he was aware we were finishing off the basement soon after. The end product looks great and works perfectly. Highly recommended and will utilize again

  • Review 71 (2024-11-21 - Rating: 5)

    Responsive, professional, with a quality personal touch. From the office to the technician, they were very willing and helpful in solving my urgent hot water issue just in time for a special visit with our children and grandchildren! You saved the day, and I am grateful for my friends at WJ Plumbing!

  • Review 72 (2024-12-31 - Rating: 5)

    Ive dealt with West Jeff Plumbing and Heating on and off for years now. They have always come through for me. Service is reasonably quick. Prices have always been in line with my expectations. Service personnel have always been professional and friendly.

  • Review 73 (2024-07-12 - Rating: 5)

    Once again another great experience with this company. Doesn’t matter which pro comes out, always courteous, professional, and fair with exceptional work. Anthony did a great job with a pipe leak and saddle valve convert for our fridge. I always refer this group to friends and family with no question!

  • Review 74 (2023-11-29 - Rating: 5)

    Noah was my technician. My hot water heater went out and was sparking when I tried the reset button. He was friendly and able to replace/repair the necessary parts quickly. He made me aware that my tank will need replaced soon (it has a lot of corrosion at the bottom so that doesnt surprise me) but by no means did I feel pressured to replace it now. I definitely know I need to start saving up quickly to replace it. My tank had become a fire hazard with the sparking and Im very happy to have it fixed properly and quickly.

  • Review 75 (2024-10-08 - Rating: 5)

    Great service as always and Jason is the best to do it. Been using West Jeff for years and don’t plan to change!

  • Review 76 (2024-10-07 - Rating: 5)

    Josh showed up on time and went to work right away finding a bad capacitator in the Heat Pump. Replaced it and all is good again.

  • Review 77 (2024-09-21 - Rating: 5)

    Great same day service. Both of the service men were awesome. Highly recommend!!!

  • Review 78 (2024-01-01 - Rating: 5)

    Came home Friday night, no heat. Sent contact information on West Jef site & was called before I was even up. They installed my furnace 10 years ago. Gave me a 2 hour window & Trey arrived within an hour Diagnosed problem which was the gas valve. Replaced & done in 30 minutes (which was great since on weekend rates) Trey was professional, polite & efficient in repairing my furnace. Thank you West Jeff Plumbing!!

  • Review 79 (2023-03-25 - Rating: 5)

    We had several estimates, and West Jefferson Plumbing and Heating was not only the least expensive, but their work was top notch. They were done within several hours of arriving, and installed a new high-efficiency furnace and high-efficiency air conditioner. Very professional, very efficient. We could not be happier with their service.

  • Review 80 (2024-04-03 - Rating: 5)

    I have now had West Jefferson out for multiple plumping issues over the years and EVERY TIME they are exceptional. Most recently I had them replace my sump pump -- prompt, efficient, knowledgable, and kind!

  • Review 81 (2023-10-10 - Rating: 5)

    We hired West Jeff Plumbing to check on a leak. Larry Harter was the plumber, he was prompt, very friendly. Right away he found the problem and came up with a solution to fix it. I had another plumbing issue I asked him about while he was here, he looked at it diagnosed the problem and fixed it quickly. It’s refreshing to have friendly people do quality work. As an added bonus the price was less than I anticipated.I highly recommend West Jeff Plumbing!!

  • Review 82 (2023-10-05 - Rating: 5)

    Weve been using WJP&H for years (actually decades) & have always had really good & fair service & today was no exception. Although it was just their furnace maintenance service I was very impressed with the technician Trey as his knowledge & courtesy was very extensive (especially for such a young man) as well as Ivans explanation of what to expect. Keep up the good work guys.

  • Review 83 (2024-06-05 - Rating: 5)

    2 men arrived on time and proceeded to fix the problem. They were very efficient in cleaning the drain and were very friendly to talk to. Very personable and made suggestions on how to prevent problems in the future.

  • Review 84 (2023-10-06 - Rating: 5)

    We have used WJ plumbing & heating a couple times, they have always provided quality service at a reasonable cost. Weve had our HVAC replaced, and today they handled a backed up kitchen sink. Both times the technicians have been on time, efficient in their work and respectful. I highly recommend them.

  • Review 85 (2024-10-11 - Rating: 5)

    He was excellent and very knowledgeable and did a great job for us very professional. Thank you again.

  • Review 86 (2022-12-31 - Rating: 5)

    Had an issue with our heater that West Jeff Plumbing and heating installed a few years ago. Call on a Saturday morning and their technician was available and here within a few hours. Billy was professional and courteous and had our heater up and running in 30 mins. Great company to work with!

  • Review 87 (2024-07-31 - Rating: 5)

    Fantastic communication, actually showed up on time, quickly diagnosed and fixed the problem. Jeff was 5 stars all the way. Thank you!

  • Review 88 (2023-06-26 - Rating: 5)

    We have used Jefferson Plumbing and Heating for over thirty years and they never disappoint. This time our well line was in need of repair. They were out first thing the next day. In less than 24 hours from our incident we had water running again. They’ve fixed everything from our well pump, pressure tank, sump pump, water heater, and completed general plumbing repairs. They nursed an air conditioner for 25 extra years and eventually put in a new central air system. Anytime we have had an emergency situation, like this one, they have been out quickly. They’re always friendly, knowledgeable, and responsive. They’ve been our go-to call every time and will continue to stay at the top of our list.

  • Review 89 (2024-09-19 - Rating: 5)

    My air conditioning went out, and West Jefferson Plumbing & Heating were awesome with getting it running again.

  • Review 90 (2023-06-14 - Rating: 5)

    Ever since West Jefferson Heating & Plumbing replaced my HVAC system - I don’t even bother with looking for any other outfit. These gentlemen are always professional, do excellent work, and truly “nice guys” - always pleasant, patient, and knowledgeable. Excellent value for exceptional work. I will continue to speak highly of the company & recommend to anyone in need of their services.

  • Review 91 (2024-01-23 - Rating: 5)

    Saved me tons! First estimate was 3500 to repair and 5k plus to replace. Got second opinion from W.Jeff, they fixed for about $450. Third project for me, they always win my business. So far, always get same or next day service.

  • Review 92 (2023-06-30 - Rating: 5)

    I wish I could add more stars…the experience was THAT unbelievable. Props to a company that…1. Has a human being who answers the phone2. Goes above and beyond to accommodate client regardless of how close to closing time it is (I called Friday afternoon before a holiday weekend-my blessing, don’t hold them to that)3. employs workers who are personable, respectful, engaging…and a picture of the technician to expect and his eta were sent after the appointment was confirmed.Kenny and Justin were nothing but polished and graciousWest Jeff Plumbing should be the model for the service industry. I cannot say thanks enough.

  • Review 93 (2023-05-04 - Rating: 5)

    I highly recommend this company. I called around a couple of weeks or so ago to different companies for quotes and West Jeff gave me a price (best I found) promptly without run around. I unfortunately put off the water heater replacement until tragedy struck this morning. Called them back and, fortunately got service the very same day. Outstanding ! So I suggest, at the first sign of trouble, call West Jeff Plumbing and Heating on the double.

  • Review 94 (2024-06-20 - Rating: 5)

    Awesome service, thorough, explained everything very well. AC unit very old but still working, provided a quote in case need. Highly recommend

  • Review 95 (2023-03-04 - Rating: 5)

    We have used West Jeff Plumbing for all of our heating, air-conditioning and plumbing needs for 35 years. We have had nothing but positive results! Their office staff, and professional technicians are always pleasant and respectful. Highly recommended!

  • Review 96 (2024-01-11 - Rating: 5)

    We used West Jefferson Plumbing and Heating, Inc. for the first time. They are professional, respond in a timely manner. We used them for our HVAC and plumbing for finishing our basement and they did an excellent job. Would highly recommend them.

  • Review 97 (2023-09-21 - Rating: 5)

    Called on a Monday and they were out on a Wednesday to replace our hot water tank. Anthony showed up on time, was very professional, and they were efficient getting the old out and in new and installed. These guys are great and they are local, will define using them again for plumbing and future electrical needs.

  • Review 98 (2024-09-23 - Rating: 5)

    Thorough assessment of plumbing & water supply systems performance and repair. Efficient, and very professional.

  • Review 99 (2023-05-10 - Rating: 5)

    I cant say enough about West Jefferson Plumbing and Heating. They were fantastic in solving my water problems. I knew exactly when they were going to arrive because of their notification and tracking system. They were very professional in their communication with me every step of the way. From the installation of a well pressure tank and switch, to the installation of a new iron filter and twin tank water softener, nothing could have been better. Noah had a wealth of knowledge and experience to solve my water pressure problem, and Anthony led the charge with his coworkers in getting my old water softener removed and my new one installed. I would highly recommend this company to anyone needing their services. Top notch!

  • Review 100 (2024-12-04 - Rating: 5)

    Denver Petersheim from West Jefferson Plumbing and Heating is on top of it!! He was on time and efficient! He resolved our issues quickly and effectively! Denver is kind, focused, reliable! We are very pleased with our electrician services provided by West Jeff Plumbing and Heating! Denver fixed our problems and than some. He left the area better than when he began and much more efficient and safe! Thank you West Jefferson plumbing and Heating, and Denver Petersheim!

  • Review 101 (2023-07-14 - Rating: 5)

    West Jefferson has the best workers who thrive to provide the top-of-the-line best service(s). They are courteous, professional and highly skilled to complete the job w/ top-level perfection! I appreciate their expertise - they will never over-charge you for their services! Thank you West Jefferson Plumbing & Heating Inc. - I applaud You!!!

  • Review 102 (2024-01-09 - Rating: 5)

    I had a leak coming from my shower. Andy found the problem and installed my new shower head. He did a great job. He’s very professional and courteous! I will use West Jefferson plumbing in the future!

  • Review 103 (2023-01-31 - Rating: 5)

    I called at 7:45am and my furnace was fixed and running by 9:30am that same day. The tech diagnosed the problem very quickly and had the replacement part on the truck. Ive always had a good experience with West Jefferson Plumbing and Heating and wouldnt hesitate to recommend them.

  • Review 104 (2023-06-22 - Rating: 5)

    Weve been having problems w/ our toilet for over a year which was just a cheap basic toilet w/ our new build. Plumber was able to replace it the same day of service and explained how it should actually work. Very happy with our service!

  • Review 105 (2024-07-03 - Rating: 5)

    Nothing but good things to say. Jason was prompt, very friendly, and fixed our AC quickly. I highly recommend!

  • Review 106 (2024-06-13 - Rating: 5)

    Always professional and friendly. I would highly recommend using them for all your plumbing and HVAC needs.

  • Review 107 (2024-10-09 - Rating: 5)

    I was totally satisfied with the service and appreciated the notice of arrival time.

  • Review 108 (2023-02-07 - Rating: 5)

    Our kitchen sink clogged on a Sunday night and we thought our disposal just finally died. Monday morning I called the plumber we’ve used previously and they couldn’t fit us in for 8 days. I had heard great things about West Jefferson Plumbing and Heating so I decided to call and see if they could get me in sooner. The man who answered the phone was amazing and said he could get me in the next afternoon! Samuel called and said he had a cancellation and asked if he could come earlier in the day! Samuel was very courteous and professional and was able to install the new disposal and determine the clog was much farther down and was able to clear it. Overall, I am very pleased with the service from West Jefferson Plumbing and Heating and will definitely use their services again and recommend them to everyone!

  • Review 109 (2023-09-28 - Rating: 5)

    Perfect- picked up when I called, scheduled within 1 day, arrived within the window discussed, exact dollar amount quoted, less than 1 hour install and removal of old tank. 50 gal tank all in for $1557. Let’s go

  • Review 110 (2023-04-29 - Rating: 5)

    The entire process of replacing our heating and cooling systems was made easy by Ivan and his installation crew. On a recommendation from my neighbor, who was very pleased with their work and pricing, I chose West Jeff as one of the bids for the job. The price was significantly lower than the competition, which concerned me at first, but they provide Lenox systems which are top rated by Consumer Reports. Turns out there we no negative surprises. Every step from model selection to price points were clearly explained by Ivan with no up-sale pressure. He even advised how we could same money by keeping components from our previous system that were in great condition like the HEPA filter and humidifier. The installation crew was knowledgeable, courteous, and completed the job in a timely and careful manner. I especially liked their follow up with registration (which extends warranties) and rebate paperwork! They have my highest recommendation for what an HAVAC company should be! Well done guys.

  • Review 111 (2024-05-10 - Rating: 5)

    Excellent service installing a new mini split system. Friendly and courteous workers. The office was great to work with. The communication was steller.

  • Review 112 (2023-05-09 - Rating: 5)

    I have used West Jeff heating and plumbing for plumbing repairs and water heater replacement and just recently A/C work and I have never had an issue with them. Service is great and prices seem fair to me. I would not hesitate to use them for any issues I have!

  • Review 113 (2024-07-16 - Rating: 5)

    West Jeff Plumbing & Heating are the best. Have been with them 20 plus yrs. Our son just purchased a home and used them for his needs and they did a great job for him also.

  • Review 114 (2024-01-16 - Rating: 5)

    Andy did a wonderful job diagnosing two concerns , one with the Master Bath shower and one with a jetted tub. He gave me great advice on an economical way to get replacement parts which I needed directly from the manufacture. He was prompt, efficient and very personable. I have used West Jefferson Plumbing on several occasions and have always been completely satisfied from start to finish. The technicians are always exceptional.Kathy Dougherty

  • Review 115 (2022-04-05 - Rating: 5)

    I cant say enough good things about Nathan, who came promptly today to replace my garbage disposal, and also fix an outdoor faucet/shut off valve leak in my 1950s home that has been a problem that another company tried twice to fix without success. Nathan was so professional, skilled, and neat! He took time to listen to my concerns, yet completed all of the tasks at hand in expedient fashion with the competency that only comes with years of experience. I especially appreciated the photos I was emailed to document the work project. I have been a loyal customer to another company in town for several decades, but my experience with West Jefferson today was truly superior, so I am switching my loyalty to them from here on out! I have peace of mind now, which is invaluable to me as a customer.

  • Review 116 (2024-04-29 - Rating: 5)

    Professional...Office called first thing in the morning and came out same day as scheduled. Installed new insinkerator along with new PVC pipes. Would highly recommend them to family and friends.

  • Review 117 (2024-06-30 - Rating: 5)

    I cant thank West Jefferson Heating, Plumbing and Electrical enough for all they did in my time of need. What an outstanding company that gets my highest recommendation.

  • Review 118 (2024-10-08 - Rating: 5)

    Tom did a great job replacing the garbage disposal and Kenny did a great job unclogging the drain

  • Review 119 (2024-03-08 - Rating: 5)

    Larry was very courteous and professional in all that he did. He explained everything so that I could understand the problem and his solution. I am very pleased with the work that he accomplished. God bless!

  • Review 120 (2023-07-24 - Rating: 5)

    Kenny showed up on time and finished the plumbing repair job quickly and perfectly. He is very polite and professional. The cost of service was fair, with no surprises.

  • Review 121 (2024-10-06 - Rating: 5)

    Hot water heater started leaking on Sunday morning, discovered it after a very cold shower. Called West Jeff Plumbing And heating. They came within a couple hours and installed new water heater for me. Sam even had to lift the new one up and over a meter to get it in place. Sam was great.

  • Review 122 (2023-03-30 - Rating: 5)

    We had West Jefferson Plumbing and Heating out to replace a propane furnace and air conditioner with a dual fuel heat pump with propane furnace on their recommendation.Firstly, throughout we dealt with several employees and they were all wonderful! Very knowledgeable, friendly and polite.We did have a few “hiccups”. I ONLY mention this because WJPH were always very responsive to any concern we had and reassured us throughout that they would make sure we were happy with everything. And we are! My husband and I agree that had we gone with anyone else we are not sure we would have gotten such wonderful service!We will definitely continue to use WJPH!

  • Review 123 (2022-11-08 - Rating: 5)

    Always the very best service!! I have used West Jeff Plumbing & Heating twice now once for new furnace/AC and another to test and repair some gas leaks and remove some old lines and the service just can not be beat! Reasonably priced, fast, knowledgeable, and friendly! I won’t ever use another company and I always recommend them to everyone I know in need of HVAC or plumbing services!

  • Review 124 (2024-05-31 - Rating: 5)

    West Jefferson Heating and Plumbing were a pleasure to work with. Service tech Billy was on-time, thorough and professional.

  • Review 125 (2020-10-29 - Rating: 5)

    I had attempted work with 4 other local companies--some who were not authorized for Water Furnace brand equipment or couldnt get to us quickly. Once we found West Jefferson, the experience was fast, and honestly I felt like they cared about restoring heat to our cold home (with two small children). We were lucky enough to fit in their schedule for a same-day assessment, then they were back the next day for a repair and also good advice for maintenance of the GeoThermal system in our new home. Tom was professional, respectful and I felt concerned about our family. Thanks to the crew there for getting us warm again!

  • Review 126 (2019-12-29 - Rating: 5)

    I was very impressed with the whole experience. The people were all very nice, polite and knowledgeable about their job. They were quick to get the job done even though it was the week of a holiday. The furnace and AC unit they installed were both very impressive units of good quality. The cost was great. I got awesome customer service, parts, timing and price. Overall it was a pleasant experience during a trying time. Thanks West Jefferson Plumbing and Heating. You are the best! You have my business!

  • Review 127 (2021-06-19 - Rating: 5)

    West Jefferson heating and plumbing provided quick service during a very busy time of year. They replaced our central air conditioning unit and their turnaround time is very short. The installation was done in a day and so far the new unit is working perfectly.Their price was fair and the only disappointment is they quoted a new line set but ended up using the old one without adjusting the invoice amount.

  • Review 128 (2024-06-13 - Rating: 5)

    We have been a client of West Jefferson for many years and they always provide phenomenal service! I highly recommend this company!

  • Review 129 (2023-04-26 - Rating: 5)

    It started with an AC repair that got me through a few 90+ degree days and ended with a replacement of my entire 20 year old system. 100% no issues. I went out to several companies for quotes and some have yet to even give me a callback. A couple were absolutely rediculous. This company answered the phone....2nd ring! Service the next day. Ordered a replacement system and it was installed within the same week. Great Company. Great People. Great Pricing. I am definitely a customer from now on.Additionally, I had some plumbing work needed. The exact same type of fair, on-time service. I added many things on the fly and all were handles perfectly. Another great employee met. He tackled all needs and more. He is 7 for 7. Hell know what that means.All in all, many years and many homes, if I have a future need for plumbing or HVAC, I will only call West Jefferson. I recommend them 100% and I had no issues in any area! Keep up the great work!

  • Review 130 (2022-06-14 - Rating: 5)

    Our AC went out 6/13/22, at 5pm..Called WestJeff Pluming &Heating the next morning at 7:30 am..I knew we needed a new unit. Ivan came out at 10:30 am. Gave the estimate. The price was great, $1000 less than previous company. Ivan stated he could install that afternoon. Travis & Robert arrived at 12:45pm , Our new A/C was installed by 3:30. WHAT SERVICE!!!! We are forever grateful for West Jeff pluming, and we will spread the word to all our friends and family...Oh did I mention it was during our 1st 90 degree days. Just a great company great people and great service...Thanks again !!!

  • Review 131 (2022-01-27 - Rating: 5)

    We woke up to a furnace not functioning in 4 degree weather. My husband was able to get it running again but I scheduled through their system to contact us in the morning. Not only did we get several calls but Jason was here before 8:00 and had the furnace repaired before 9:30. We were amazed at the service and speedy repair. We are so impressed we are doing a service agreement on our furnace and air conditioner with this type of reliable professional service how could you go wrong. Thanks to West Jefferson Plumbing and Heating we will stay warm in these single digit nights. Robin and Shell Catlett

  • Review 132 (2022-10-16 - Rating: 5)

    Nathan at West Jefferson Plumbing and Heating recently came to replace my sump pump and back-up system. .. I would give the project a solid 5 stars and two thumbs up. Not only did he do an excellent job, but he took the time to explain how it worked and how to maintain it. No more fussing around with problems and repairs every spring. This new system will only require some minor maintenance and it will last for many years to come.

  • Review 133 (2023-01-20 - Rating: 5)

    Great experience with Trey from West Jefferson Plumbing and Heating who came out to do an inspection on a Geothermal unit. He was very knowledgeable on systems using the latest tech, very prompt, professional and personable. Highly recommend

  • Review 134 (2021-04-06 - Rating: 5)

    I used West Jefferson Plumbing because of the great reviews I saw on Nextdoor.com, and they were amazing. They set up an appointment quickly, tech Kenny arrived a few minutes early, and ended up completing job in way less time than estimated over phone, and way less money than estimated! I would highly recommend them as an honest company that does not overcharge or take longer time than necessary. Also, I asked tech a few unrelated plumbing questions at end, which he went out if his way to view and give me opinion on. Impressed and will use this company in future for any plumbing needs!

  • Review 135 (2022-03-26 - Rating: 5)

    I am so very happy with the work this company has done at my house. They installed furnace, air conditioner and fixed a leak in a pipe that was very hard to get to. They removed all the old parts and cleaned up their mess. They worked about 6 1/2 hours. I ordered it and they were here the next day. Thank you West Jefferson plumbing and heating!

  • Review 136 (2022-09-22 - Rating: 5)

    Have used West Jeff plumbing for A/C installation in the past and recently hired them for a hot water heater install. Price quoted was very fair and the repair came in at the estimate. Tech was very professional and deliberate in his work. Thank you very much!

  • Review 137 (2023-09-12 - Rating: 5)

    Have used them regularly for seasonal change overs for the past 10 years , upgrades of master bath& kitchen. Would not change. Everyone we have been serviced by ( including the owners ) have been customer friendly, experienced & professional.

  • Review 138 (2023-05-01 - Rating: 5)

    Arrived when scheduled and got right to work. Took out old hot water heater and put in new. Tested water throughout the house. Cleaned up any mess. Pleasant to talk with. Explained and demonstrated to me how to drain some water out on a regular basis using the old hot water heater valve. Now I really know what to do. Many thanks for that!!

  • Review 139 (2024-11-25 - Rating: 5)

    I have used West Jefferson heating and plumbing for 40 years. They are always on time, professional, and a great deal. There’s nothing they can’t fix.

  • Review 140 (2021-09-21 - Rating: 5)

    Before the business was even open I called and left a message that my air conditioning was not working. I was looking for a company to repair it ASAP because family was arriving from out of state later that afternoon. This company responded immediately! They got my AC fixed by 1030 giving my house plenty of time to cool down! I appreciate the great customer service from the receptionist to the technician! Great Job!

  • Review 141 (2021-08-02 - Rating: 5)

    Larry from West Jefferson Plumbing fixed a leak I had in the kitchen and gave me advice on a few other issues in the house. He arrived on time (actually early, but with a call asking if that was ok), he was professional, friendly, and all at a good price. I highly recommend and will use them again.

  • Review 142 (2021-05-28 - Rating: 5)

    Outstanding experience!Clint came to the house promptly. He assessed the repair of the outside faucet quickly and fixed it efficiently.He also fixed a leaking faucet. He was polite and professional and shared what he was doing to remedy the problems.We have used West Jefferson plumbing and HVAC before for an A/C job and found them equally as good.I would give them my highest recommendation for good honest work.

  • Review 143 (2023-04-03 - Rating: 5)

    We had our water heater replaced and we were very happy with the service. Larry was very professional, knowledgeable and friendly. We highly recommend using West Jefferson Plumbing and Heating.

  • Review 144 (2024-09-18 - Rating: 5)

    Had them in for service, Austin was kind and very knowledgeable.

  • Review 145 (2020-03-25 - Rating: 5)

    I called this morning and the technician was there a couple of hours later installed new shut off valves for my kitchen sink and my dish washer. Very kind young men funny to talk to. These are good people. I would recommend them very highly . This is the third job they have done for me. They installed my furnace a year ago, and my air conditioning unit almost a year ago. This company is awesome

  • Review 146 (2020-04-08 - Rating: 5)

    We were very pleased with today’s service call. When we called, they scheduled us right away, and the technician arrived promptly. Noah was personable and friendly, but also professional and knowledgeable. He stayed with the project until he was satisfied that the problem was cleared. In addition, he offered advice to us to prevent reoccurrence. We have used West Jefferson Plumbing in the past; and have recommended them to others. After today’s service call, we most definitely will continue to do so!

  • Review 147 (2022-11-21 - Rating: 5)

    Noticed that the whole house humidifier attached to the furnace was not coming on so I called West Jefferson Plumbing and Heating. They came out the same day and got it working! Tom was great to work with. Efficient, pleasant, knowledgeable, professional. Check!

  • Review 148 (2024-11-15 - Rating: 5)

    We are very pleased with service for our annual furnace inspection. Our technician was on time, courteous, friendly and knowledgeable.

  • Review 149 (2024-08-15 - Rating: 5)

    Had a main water line break under our driveway beside our garage. Not only did they come out the same day but they completed the job in one day as well. Third time we have used the company and they have been excellent everytime. Very friendly and knowledgeable staff with quality workmanship. Highly recommend.

  • Review 150 (2021-04-13 - Rating: 5)

    Replaced main valve original to house. From the first call to the final receipt it was a very positive experience. Water company got us shut off early in the day and they were available to move our appointment up. Did a good job quickly in a pleasant and professional manner for a reasonable price.

  • Review 151 (2024-05-23 - Rating: 5)

    They are quick to get you scheduled. They go above and beyond to make you happy.... you have some great people working there. Thank you so much.

  • Review 152 (2019-11-15 - Rating: 5)

    My furnace needed replaced right away. I had no previous experience with this company, but they came highly recommended. Ivan Mast was great to work with, helping me find a solution. They arrived the next day, on time, to install a new furnace. In just a matter of a few hours, the job was done. Price and professionalism were top notch. I will definitely use them again.

  • Review 153 (2022-10-19 - Rating: 5)

    We were without water after hours so I called at 730 am the next morning and was able to be scheduled that afternoon. Noah arrive on time and inspected the whole system to verify what was needed. He explained that the well pump needed to be replaced. Noah informed me that there may be a 1 in 20 chance that the old pump would not be able to be removed to install a new one. Of note my home is 102 yrs old. Noah called in a helper, Kenny who climbed in the pit and pulled out the old well pump. They worked in the cold winds and the installation and entire job took less than 3 hours. I hire West Jefferson Plumbing and Heating for all my homes needs as they are reliable, with a reasonable cost, efficient, hard workers, do excellent work and are respectful of my property. They do what they say they will do, there are no hidden agendas or increased costs or sales pitches.

  • Review 154 (2020-03-10 - Rating: 5)

    I called this morning around 8:15. They had a technician (Zack) to the house in less than 1 hour. He was very nice and professional. He knew exactly what to do and check. He fixed my problem quickly and I made it to work by 10:15.Thank You West Jefferson Plumbing & Heating. I had a great experience and will be sharing with my friends and family.

  • Review 155 (2024-12-22 - Rating: 5)

    Arrived on time diagnosed the issue and had heat on. Friendly serviceman, professional all the way. 👍

  • Review 156 (2021-02-17 - Rating: 5)

    When our furnace gave out on one of the coldest days of the year, we called West Jeff and were so happy that they had a repair person out within an hour and it was quickly fixed. The tech was extremely polite and helpful and had our heat working again before noon. Would highly recommend.

  • Review 157 (2021-12-03 - Rating: 5)

    I previously had this company replace old cast iron with PVC and replace a toilet. Loved their work then.Today, I had them out to fix a discharge issue in which I thought I knew the problem. The tech came out and fixed the real problem at a cost a lot lower than I was anticipating. He met with my girlfriend and was very courteous and explanatory with her which is very much appreciated. Highly recommend this company.

  • Review 158 (2024-08-22 - Rating: 5)

    We could not have had a better experience than we did with West Jefferson Plumbing and Heating. We have been in our house about 6 weeks and had a main water line break into our home. They were here within the same day of calling and had it fixed within 2. They went above and beyond to prevent tearing up our porch or sidewalk, doing extra manual labor to make it better for us. On top of that, all 3 gentlemen that came out to work on the project were extremely kind, accommodating and fun to work with. I’ll never call anyone else again!

  • Review 159 (2023-07-21 - Rating: 5)

    Larry came out explained everything in a way that made sense to me. Did the work quickly and made it look great. Even gave advice how i could fix a few complications from my leak. Could not be happier and would recommend to anyone.

  • Review 160 (2019-11-27 - Rating: 5)

    This is one of the best teams that has helped me with my home. They were professional, responsive, and knowledgeable. I put in a heat pump and a new geothermal system with West Jeff. I didn’t feel like they were in a rush. Their focus seems to be just doing a good job. They were considerate of me and my family the whole time. Top marks for this company for sure.

  • Review 161 (2024-10-29 - Rating: 5)

    Fast response to my heating issue. Gave options and good explanation of problem. Now considering the options. Thanks.

  • Review 162 (2021-05-26 - Rating: 5)

    West Jefferson plumbing and heating/cooling just came out to inspect my A/C because it wasn’t cooling effectively. They didn’t try to con me into a whole new unit, were honest, and educated me on their findings. They were on time, respectful, and it was an all around great experience. If anyone is needing any work done, I would highly recommend them!!

  • Review 163 (2021-11-01 - Rating: 5)

    To steal a slogan, they provide quality service at an affordable price. Friendly staff and honest. Id used a different service before and was not satisfied with the price or the service tech. He fixed the problem but tried numerous ways to get me to upgrade my current A/C. Without mentioning a name, it was like paying an over priced butler. Ill stick with West Jefferson Plumbing.Roger Rhodes

  • Review 164 (2020-08-09 - Rating: 5)

    West Jefferson Plumbing was able to resolve several issues from work done by another plumbing company. Larry was professional and able to detect the problems just by listening to our descriptions. It was wonderful to have our problems handled in such a timely manner which also saved us money. I will never go to another plumbing service after experiencing this companys professional and accurate ability to make our repairs.

  • Review 165 (2024-02-20 - Rating: 5)

    They were great to work with. I will definitely call them again if I need plumbing or heating/cooling work done.

  • Review 166 (2023-01-27 - Rating: 5)

    The technician that came out was great, he fixed the problem quickly and was very helpful with information that I needed to make a plan for future services. Im very glad they offer services to mobile home owners as well!

  • Review 167 (2024-08-28 - Rating: 5)

    Great service, came to do the job quickly and well done.

  • Review 168 (2021-01-29 - Rating: 5)

    We bought a new to us house in the West Jeff area about 14 months ago. I have had West Jeff Plumbing and Heating out for two different occasions since then. I called them initially simply because I knew they had installed the furnace and AC that was in the house shortly before we bought the home.My issues were a leaking garage fuel oil heater, and at a separate time, a leaking well water pressure tank. In both cases, they responded and were able to get out to see the problem that same morning, and in the case of the pressure tank, it was replaced that same morning for what I consider a very reasonable cost. I would highly recommend them for their responsiveness, and how straight forward they have been to me. Im not savvy enough to know how to compare them cost wise, but I never felt like I over paid in either situation.

  • Review 169 (2024-08-07 - Rating: 5)

    Came the day I called them, on a 92 degree day. Much appreciated by our family!

  • Review 170 (2024-05-13 - Rating: 5)

    They were quick to get me scheduled and respectful of my time and my home. I will definitely reach out to them with any future needs.

  • Review 171 (2020-03-12 - Rating: 5)

    Called WJ Plumbing and Heating at 9:20am. Tech came within 45 minutes. He found the deceased mouse in the heat pump. Cleaned it out and replaced a damaged part. All for a very fair price! Also checked coolant pressures and replaced the air filter (my own).Its now 10:45am and the job is complete and tech has moved on.I am thrilled with the service that we received from West Jefferson Plumbing and Heating.I highly recommend them to anyone in the future!

  • Review 172 (2024-09-17 - Rating: 5)

    Prompt same day service to snake grease blockage in kitchen sink drain.

  • Review 173 (2022-06-07 - Rating: 5)

    Our downstairs half bath sink developed a large chip. I saved the old sink from our upstairs renovation to use to replace the downstairs sink, but got cold feet about doing it myself when I saw some of the corrosion and mineral build-up on the 28 year old plumbing. I assumed that the downstairs sink plumbing would be in a similar condition. Nathan replaced the downstairs sink with the one I saved and pulled a squirrel out of the plumbing, (26 years of daughters letting their brushed hair rinse down the drain.) He also reshaped the copper water lines to fit the different configuration of the downstairs plumbing. I would have bought flexible lines that wouldnt have fit, then likely would have crimped the copper lines trying to do the same. Nathan was professional, on time, and knowledgeable. He did what would have been incredibly frustrating to me and in a fraction of the time. Well worth the very reasonable charge!

  • Review 174 (2018-06-29 - Rating: 5)

    Such a great genuine company, Ivan came out gave us an estimate and no bs answers :) they put in our ac and furnace later on with a schedule that worked for us. On install day the men were friendly, courteous and caring. They took their time, walked me Through everything and showed me their work to make sure I was satisfied.. In addition let me know our ducts would be needing cleaned in the future as they were a mess. Highly recommend

  • Review 175 (2020-07-09 - Rating: 5)

    From the initial contact to completion our experience was outstanding. We needed to replace a heat pump and air handler that was 23 years old. Ivan quoted and explained our options in an extremely helpful way. We decided to go with a 16 SEER system instead of the 14 SEER that we were originally considering. Ivan explained that this system would create a more comfortable environment and the price was not that much more. Neil and Zach arrived 2 days later on a day with a heat index of 100. In spite of that they worked quickly, professionally, and with incredible attention to detail. They corrected issues from the previous installation that I didn’t know had been done incorrectly. The result is a home that is comfortable for the first time since we’ve owned it. If I could give them 50 stars instead of 5, I would.

  • Review 176 (2021-10-21 - Rating: 5)

    I had a new dishwasher,garbage disposer and kitchen faucet installed. The tech was prompt,professional and very thorough through the whole process. Installation went great and he cleaned up when finished. Very personable and knowledgeable.

  • Review 177 (2024-10-07 - Rating: 5)

    Very prompt response to the plumbing issue we had.

  • Review 178 (2024-08-03 - Rating: 5)

    Noah was our technician today. He was extremely knowledgeable, prompt, tidy and efficient with his time. He explained what needed to be done and educated the homeowner in the process.We are incredibly grateful for your outstanding service!Terri and Bryan Venesy

  • Review 179 (2020-07-23 - Rating: 5)

    The young man Trey came to the door masked and distanced appropriately and introduced himself. He was very professional and was honest about the very minor issue I was having with one of our outside airconditioning units. He didnt try to create a problem that wasnt there. Another gentleman showed up a little while later and was also masked and very appropriate. The service was super and the price was reasonable. Thank you West Jefferson Heating & Cooling, I will definitely use you again and recommend you to my friends.

  • Review 180 (2023-01-04 - Rating: 5)

    Nathan was the plumber that was assigned to our job. He was the kindest man! Extremely professional, thoughtful, explained everything and just exuded goodness. Were grateful for his thorough work!

  • Review 181 (2024-01-18 - Rating: 5)

    Great customer service! They were able to fit us in their schedule and got the furnace back up and running in no time.

  • Review 182 (2024-09-19 - Rating: 5)

    We have used both the plumbing and HVAC guys from here and they are awesome. Not the cheapest around but I will put their knowledge and expertise against anybody in the field. They have definitely earned our business. A special thanks to Noah ( plumber ) and Jason ( HVAC ) as you are both a big asset to your company. Thanks again.

  • Review 183 (2024-09-03 - Rating: 5)

    These guys are the best! they are easy to work with + very helpful. it’s a very well oiled machine + i highly recommend! kenny + josh have been amazing to work with!

  • Review 184 (2020-12-09 - Rating: 5)

    So glad to live close by to this business. Our furnace decided to act up and we were able to get same day service. Had to get some parts ordered and they were installed 5 days after initial service. Very professional and friendly service. Brad was awesome 👍👍

  • Review 185 (2020-05-14 - Rating: 5)

    Very good at coming out quickly! Very friendly and understanding also. In the middle of them putting in a new furnace our gas got shut off and unexpected repairs needed taken care of and they were more than prompt to get that taken care of at the same time. Very happy with the work and technicians. Would highly recommend them to anyone!

  • Review 186 (2022-10-13 - Rating: 5)

    My furnace would not fire up on a test run for cooler days. One local company sent two techs who diagnosed I needed to replace 2 pressure switches on my 17 year old furnace. Of course I debated total replacement due to age.I called West Jeff for a second opinion. Within an hour the furnace was running. Some varmint or creature had built a nest in my flue. Thank goodness for operational pressure switches and Chris from West Jeff.

  • Review 187 (2019-06-29 - Rating: 5)

    The best in town. I called on a Saturday morning due to my geothermal shutting down on a very hot weekend with a condensate drain issue. I scheduled an appointment for Monday, figuring I’d have to deal with the heat. They called me back to walk me through the fix myself, which was very easy and took less than 10 minutes, saving the need for the service call. Can’t recommend them enough. Great people.

  • Review 188 (2018-11-20 - Rating: 5)

    My landlord contacted West Jeff Plumbing and Heating over the weekend to replace the water heater. Josh was here promptly on Monday to assess the situation, which he did quickly and efficiently. Then he was ready to have the new heater installed the very next day, though I had to postpone till Wednesday (and Josh was very flexible about changes). Kenny was similarly efficient installing the new heater on Wednesday. Josh followed up by arranging a visit from the state inspector, even narrowing the appt window down a bit for me. In short, this company provides excellent service--fast, professional, punctual, courteous. First-rate.

  • Review 189 (2018-10-09 - Rating: 5)

    Always had great service from WJPH. They have replaced our well pump, our AC, and done a number of service calls for various plumbing and HVAC repairs at our house. Prompt and professional, once I did have to call them back out a second time for an issue with the furnace but they didnt charge for the repeat visit. Good service, friendly and knowledgeable associates, and prompt. Highly recommend them.

  • Review 190 (2024-01-15 - Rating: 5)

    Very pleased with Josh, the technician, and the repair service on my furnace. Would highly recommend West Jefferson Plumbing & Heating.

  • Review 191 (2022-06-09 - Rating: 5)

    The technician who performed the services was very informative and professional as well as thorough in doing his work. I will have West Jefferson Plumbing and Heating Inc. continue to service my home as well as recommending them to anyone who wants a Job well done.

  • Review 192 (2024-03-26 - Rating: 5)

    The plumber did a great job. He was on time and cleaned up after himself. We have used them for years.

  • Review 193 (2017-11-29 - Rating: 5)

    All 3 of our toilets needed to be repaired. Nathan was the plumber West Jefferson P&H sent out - his [Nathans] work was fast, competent and affordable. He was friendly and extremely professional. Very pleased and would not hesitate to call again! Our house is a mid-century ranch that has been remodeled professionally a couple of times however the toilets were never installed properly. Nathan from West Jefferson P&H really went the extra mile to correct the issues done by the remodelers. Thank-you!

  • Review 194 (2023-10-03 - Rating: 5)

    I have a fuel oil furnace, hard to find companies to work on them. Jason is the tech that has worked on mine. This company cares for their workers and their customers . The best and the blessed. ..J

  • Review 195 (2023-06-28 - Rating: 5)

    West Jefferson Plumbing and Heating have always done quality work and is above average in their workmanship and timeframe. Do not hesitate to call them for your plumbing and heating needs.

  • Review 196 (2024-07-15 - Rating: 5)

    The service I received was amazing. Austin was so incredibly nice and very knowledgeable. He gave me information about my system. I called into the customer support care and told her I had to leave before a certain time and he was here before I left. Such amazing service! Thank you!

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