Abacus Plumbing, Air Conditioning, & Electrical - Houston
Located in Houston, Texas
Address: 4001 Kendrick Plaza Dr, Houston, TX 77032, United States
Phone: +1 713-812-7070
Rating: 4.7
Services
- On-site services
- Wheelchair-accessible entrance
- Repair services
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
Our main power line was nicked and caught on fire. Jorge and his team worked around the clock to replace the entire main electric line to our house. ...UNDERGROUND (due to pool) literally the day before Christmas!!!! The trench was 150 feet long and 2 feet deep. They submitted all the permits and had Centerpoint turn it back on Dec 24th. A miracle.Throughout the madness they helped connect a generator, switched out gas cans, showed up on time, and communicated on all the progress.1st class service!!!! -
Review 2 (2024-11-30 - Rating: 5)
When I tried to save money with a cheaper electric company the photos below is what I got stuck with! Electrician they sent out to give me an estimate on the scope of work needed to correct what damages were now on top of the original work I need done, the electrician they sent out to do the estimate was on time and he called when he arrived he was very knowledgeable professional courteous and respectful and gave me hope that I wouldnt have a trauma experience as I did with the previous electrician because their company is licensed answered and back by the better Business bureau ensuring that my satisfaction will be guaranteed I just wish I would have used their company first so I didnt end up having to redo it ! But the technician made me feel relaxed and confident that they will be able to get me back to having my house habitable without fire and safety hazards -
Review 3 (2024-12-30 - Rating: 5)
Exceptional service provided by Dana Barnes, VIP Advisor. He was so easy to work with. Extremely knowledgeable and thorough and took the time to explain the what, why, and repair options regarding my plumbing issue. I saw the pride and ownership he took in his work. He made sure that he provided me with all the resources to help me make an informed decision to get the job completed. -
Review 4 (2024-11-05 - Rating: 5)
We totally liked and appreciated the service call today from Abacus Plumbing technician, Zackary Butler. He was knowledgeable, courteous, intelligent, honest, and likable. He communicated and explained many items and situations very well. We accepted his recommendations and were happy to pay for his services. He made us appreciate our V.I.P. Program Membership with Abacus and will definitely ask for him for future plumbing services. -
Review 5 (2024-12-26 - Rating: 5)
From the start when I made the appt online great experience. It was 12/24 when our water heater went out. But weād had issues all month. I scheduled online for 12/26. Emails and text communications were great from the start. Julio explained things well. Gave us options, his work was thorough and well done. Abacus is for sure who weāll call in the future!! -
Review 6 (2025-01-07 - Rating: 5)
I appreciate and truly love how easy it was to set up an appointment and a same day appointment at that. Jerrardo was wonderful! He came out and fixed my issues and gave me valuable information about my system! I recommend them to everyone that has any ac or heating issues. Thank you Abacus! -
Review 7 (2024-10-09 - Rating: 5)
Glenn was very professional. He has good communication skills. He showed up promptly, worked hard, explained the process, showed me photos, cleaned up afterwords and did a good job. -
Review 8 (2025-01-07 - Rating: 5)
Robert showed up on time. He politely put on the blue shoe covers to protect the floors. He was conscientious and considerate. He worked quickly and quietly with confidence. The family animals trusted him and allowed him to pet them.(Need I say anything else? Our animals just gave him the best review ever!) -
Review 9 (2024-12-26 - Rating: 4)
I called for an assessment and Luis arrived just over an hour after I called. The app they use allowed me to track his arrival in real-time. He replaced the GFCI outlet that went bad. My only complaint is that I was told by the admin when I called that the cost of the repair would be discussed after the technician did the assessment, but I was not provided an estimate before the repair was completed. However, they offer military discounts which reduced the total service call by $50. Luis was very nice and professional and even made sure our holiday lights were working again. -
Review 10 (2024-12-30 - Rating: 5)
Our master plumber from Abacus, Dustin did a fantasy job today when he replaced our kitchen sink fixtures!! We have always been extremely satisfied with Abacus and have used them for over 25 years. He was very professional but very personable and we couldnāt be happier! Thank you Dustinā¦we enjoyed meeting you! -
Review 11 (2024-12-31 - Rating: 5)
Was able to get an appointment within 24 hours of calling. They notified me when they would arrive and provided a photo and information on who would provide service. They had the parts I needed and were able to complete the job in full in one day. We needed a new garbage disposal and faucet for kitchen sink (both were leaking). No more leaks to clean up! Thanks! -
Review 12 (2024-12-29 - Rating: 5)
Thank you for a great service. He was knowledgeable and courteous and fixed the problem in no time. He gave me a fair estimate and started working right away. I appreciate his work as now I have water and the problem was fixed. Well done! -
Review 13 (2024-07-17 - Rating: 5)
Yanier Bruceta and his partner performed an excellent job. They are highly proficient, knowledgeable and hard working. As a result of the whole AC system replacement, I can enjoy fresh cool air and save š° money. Thank you. -
Review 14 (2025-01-06 - Rating: 5)
Cole Barndollar is an exceptional young man who is highly intelligent, qualified, and trustworthy. He came to fix a dryer issue at me and my familyās home well beyond business hours and provided quality service. He identified the problem within 5 minutes, gave me a solution to the problem, and offered expert advice on which direction to go. I felt safe and assured knowing he took a look at the electrical box and fixed necessary errors that were overlooked by others. Cole is a great example of why me and my family always have and always will be calling Abacus for any home needs. Thanks again! -
Review 15 (2024-12-04 - Rating: 5)
My Guerrero was pleasant and very knowledgeable. He quickly determined the problem with our electrical circuit and provided a reasonable price for the repair. Once completed, he cleaned up all materials and departed. I highly recommend this electrician! Efficient, reasonable, knowledgeable. -
Review 16 (2024-11-06 - Rating: 5)
From the moment Aaron and his crew arrived, it was quite obvious that I had made the right choice. There was an overabundance of professionalism and courtesy with each and every step of the project. I did very little shopping around for pricing, in fact, I chose Abacus because of a recommendation of one of my neighbors, so I do not know how competitive their pricing is, but I can tell you for what it cost me it was well worth every penny. Everyone I dealt with at Abacus, from the person who set up my appointment, to the on site apprentice, were well mannered and very respectful. I highly recommend this company. -
Review 17 (2024-12-12 - Rating: 5)
Jason did a great job fixing my shower today. He came out right away and he had the part we needed in his truck, so he completed the project in the same day!He was very polite and explained everything from start to finish. I was very happy with everything and am looking forward to a hot shower tonight! -
Review 18 (2024-12-15 - Rating: 5)
Austin was great. He was nearby so volunteered to come early, which worked out well. He was respectful of our home and checked the pipe requested. I had gone into the appointment thinking more work would be required, but he told me it was not. I really appreciate his honesty. -
Review 19 (2024-09-07 - Rating: 5)
My Service Technician, Jose Ortega and his crew were outstanding. Jose took the time to diagram and ensure we were educated on our system and how it should work. He patiently explained and answered questions. Everything he promised to do; his incredibly knowledgeable and experienced crew did. They arrived early to my service installation appointment, did an outstanding job and cleaned up completely behind themselves. We have clear airflow in rooms where weve never once had it before! I highly recommend Abacus! -
Review 20 (2024-03-06 - Rating: 5)
ABACUS TO THE RESCUE AGAIN! My technician ChrisCastro and his āA TEAMā Gary and Thomas did a great job in replacing and fixing leaky pipes and more. Not only were they professional but they went above and beyond to help me, and were knowledgeable, KIND, and empathetic. Chris explained everything they had to do and showed me everything they worked on and how to open and close the valves if I ever need to shut the water off. Great job guys! Iāve used Abacus many times and will continue using ABACUS! -
Review 21 (2024-11-25 - Rating: 5)
Mr.Doug needs a RAISE! Respectful gentleman and actually fixed the problem! He educated me and walked me through what was going on. Iām very pleased with Doug and I hope you guys really give him a raise. He picks up the pieces from what Danny didnāt do. He is working extremely hard to make every customer happy and doing an exceptional job with a great attitude. Reward Doug! Thank you Doug for not only being informative but HONEST! -
Review 22 (2024-12-03 - Rating: 5)
This company is so exemplary and trustworthy. All of the employees from the office to the technicians are friendly, professional, and knowledgeable. Nicholas graciously added us to his Saturday night schedule as his last stop, and replaced our leaking garbage disposal. He gave us our options and went right to work with a great attitude and was very friendly and respectful, always wearing his boot covers and placing his tools on his mat. He also cleaned up before he left. The entire company has always shown us this level of integrity. Thatās why theyāve been our plumbing company for years. -
Review 23 (2024-11-19 - Rating: 5)
Called Abacas due to my kitchen sink backing up into my washer. They quickly dispatched Mr. Angel Hernandez to me and man he was amazing. Only took him 30 minutes to located and fix the problem. He was very knowledgeable and provided me the guidance to make sure it doesnt happen again. I will definitely be a returning customer. -
Review 24 (2024-12-29 - Rating: 5)
Luis was awesome! Not only did he solve my problem but he taught me more about potential electrical issues and what to look out for. Very patient and kind. Thank you again! -
Review 25 (2024-12-26 - Rating: 5)
Excellent service and detailed explanation of issues. Very satisfied with dispatch and techs. Mason and Dana were extremely detailed oriented. Mason kept us posted every step of the way. Dana is a great communicator and explained the bid and repair process very well. They make a great team. -
Review 26 (2024-11-01 - Rating: 5)
Today was my first service with Abacus. Service was excellent across the board, from the scheduler to the initial contact with plumber Jason Webb through job completion. Jason was punctual and professional.I have had issues with this toilet since installation by a contractor last year. It didnt take long for Jason to locate the problem and fix it quickly.I was not charged for todays service. I am a senior citizen on a fixed income and greatly appreciate it. I am a very happy Abacus custimer. -
Review 27 (2024-11-28 - Rating: 5)
Yes the installers did a good job as everything seemed to work before they left. They were respectful of my property and knew what they were doing. Yes I recommend them. It was a little late for this old man when they finished. The surprising thing is they did not take hardly any breaks. -
Review 28 (2024-10-10 - Rating: 5)
Baron was polite, very informative, took the time to answer all my questions.I was very impressed with his personal and professional conduct. I was very pleased that he could schedule my work appointment so quickly and all my concerns could be taken care of in one visit!This was written after Baronās visit, I just forgot to send it.My service appointment with Baron and Caleb couldnāt have been better! They were so professional and polite. They did a great job and double checked everything they worked on multiple times before leaving. They explained everything to me that they were doing and made sure I understood it all. Their work was excellent and I would recommend them to anyone at any time!!! Two thumbs up to their service!!!!I didnāt get a new page to rave about Leo who came to my home today for an inspection. He was so easy to work with. He was polite, professional, knowledgeable and found things that needed either fixing or replacing that I had no idea were in need of attention. He was so thorough and kept me posted on everything he was doing and why.It was a delight to have him doing my work!! Another two thumbs up! I would recommend anyone to Abacus for anything!!!! -
Review 29 (2024-12-26 - Rating: 5)
Terry Teruo and his crew did an amazing job. Kept me up to date all through the process and had answers to every question I asked. Super happy with the work they did. Definitely ask for Terry. -
Review 30 (2025-01-01 - Rating: 5)
Abacus earned our business for an AC unit replacement 100% because of Matt Gray, the technician that inspected our unit and provided the estimate for our replacement. Matt took the time to explain the various issues I had with my 2008 unit and how a new unit would correct those issues. Most important, he took the time to look at the second AC unit and the hot water heater and pointed out significant issues with them just to make sure I was aware. Wow!! -
Review 31 (2024-12-26 - Rating: 5)
Aaron was quick to help diagnose the issue and didnāt apply any pressure when suggesting replacing our water heater instead of patching the current. He spent all morning prepping and ensuring the new unit was installed correctly -
Review 32 (2024-12-30 - Rating: 5)
Leos service was excellent in every way! I appreciated so much his kindly manner and the professionalism with which he evaluated and reported the condition of my heating system. Thanks to your experts, the great system we purchased has continued to work beautifully. -
Review 33 (2024-12-27 - Rating: 5)
Jason Webb was very professional and answered all my questions.I had him repair a couple of things and he did an amazing job plus cleaned up after himself. Very pleased with his work. -
Review 34 (2024-12-28 - Rating: 5)
Our technician Aaron Duff was very helpful and really got us out of a jam. We needed a new water heater 2 days before Christmas! He explained his process and stayed late to complete the work so we wouldnt be without hot water. Thank you Aaron and thank you Abacus. -
Review 35 (2024-12-11 - Rating: 5)
Jason W. from Abacus was outstanding. He came out to service a leak coming from our master bath/shower which turned out to be quite the job. He arrived on time, provided several options and solutions, and made sure the job was done correctly. You could tell he took much pride in his work and coming up with a game plan even when the first one didnāt quite pan out. He thoroughly explained each of the steps he was going to take to be sure we understood his approach. He made sure we were satisfied until the very end of this lengthy job. -
Review 36 (2025-01-01 - Rating: 5)
Our New Yearās Eve was saved by our technician Miguel Tunal! He was quick and efficient and restored our water quickly- on a holiday no less- and was very professional and personable. We cannot say enough good things about him! -
Review 37 (2024-12-23 - Rating: 5)
Great job, came within 8 hours of us calling to repair a leak on our hot water tank.Service was great. They were early to the appointment, professional, and competent. -
Review 38 (2024-12-10 - Rating: 5)
Jesus was AWESOME!!! He was very polite, courteous and professional! Got our problem resolved and we have them coming back out to do hydro jetting due to buildup he showed me on the camera. Highly recommend Jesus for all plumbing related needs!!! This is the second time using Abacus so we signed up for their VIP program with no hesitation! -
Review 39 (2025-01-03 - Rating: 5)
I had a leaky pipe in my master bathroom ceiling. I made an appointment with Abacus and they were able to come out the next day. Sam with Abacus was very helpful and professional. He was able to fix my leak with no problem. -
Review 40 (2025-01-02 - Rating: 5)
Andres G. was my service technician, he was very knowledgeable and efficient. The job was to fix my noisy tankless water heater and he completed the service without any issues. My water heater is running quieter now. -
Review 41 (2024-12-24 - Rating: 5)
Angel Hernandez did a great start up for my major plumbing work. He knows his trade. A very polite man & very easy to communicate with. Abacus Plumbing is the best.Angel has supported me all the way through this major plumbing job. -
Review 42 (2024-12-10 - Rating: 5)
They came when they said the would. Presented me with plumbing options. I need line replaced from kitchen clean out to main sewer line but not in my current budget. So jet blasting the line (guaranteed for a year but should last longer) will buy me time to save for the repairs. Definitely happy with Abacus. -
Review 43 (2024-11-27 - Rating: 5)
Abacus did a great job with a plumbing issue. Stephen Batchelder arrived swiftly and was very professional and courteous as he resolved a drain issue, always keeping us in the loop on progress and advice moving forward. Justin Wagner then arrived to inspect the lines for current or future issues and advised next steps. Thank you Stephen, Justin and Abacus for the quick response and service. Highly recommend. -
Review 44 (2024-12-10 - Rating: 5)
He was on time & very pleasant. He & his partner got the job done expertly & in a reasonable amount of time. They cleaned up the area perfectly - as though it was their own home. We will use Abscus for all our electric work from now on. Great job! -
Review 45 (2025-01-03 - Rating: 5)
I had two Abacus employees perform electrical and air conditioning/heating work at my home today. Both Luis Guerrero and Eddy Matus were punctual, polite, and professional while they both did a very good job. I sincerely appreciate their work and will definitely ask for them both again when using Abacus. Thank you to Luis and Eddy both. -
Review 46 (2024-12-19 - Rating: 5)
I am so impressed with Abacus plumbing. Bob and Isaac showed up promptly and timely as promised. They worked very efficiently, and were extremely informative. I had an issue that actually was due to the city connection in my backyard, and was actually the citys responsibility to fix. They emailed me a video of the inside of the pipes to have evidence to give the City, and prove that it is their responsibility. They also gave me step by step instructions necessary to facilitate calling the City to get the broken City pipe repaired. I highly recommend Abacus plumbing. -
Review 47 (2024-12-12 - Rating: 5)
This was my fourth use of Abacus for my plumbing needs. Their service and their technicians are the gold standard. Each of the 4 service calls was for a different problem. They have been well trained not only is addressing the plumbing problem but each time they have completed the call and left, they have left the area of my home where they worked looking better than when they first arrived. Not only did everything work as it was supposed to. It made we wonder if they had even been here. -
Review 48 (2025-01-02 - Rating: 5)
Alex was great. Called before he headed to our address and immediately started working as soon as he got here. He did an excellent job performing HVAC maintenance on our unit and replaced our filter. He did his work quickly and professionally. Overall it was great working with him! Thank you, Alex!1.2.25 Aaron came to help with our plumbing issues. He was on time, called before he arrived. Very professional and answered all my questions, as well as gave us quotes for different options. Really appreciate the help! Thank you so much! -
Review 49 (2024-12-13 - Rating: 5)
Andres Garcia handled my plumbing issue with ease and quickly knew how much it would cost and how long.He handled everything and left the area clearer than when he got there. Honestly the best plumber Iāve ever had! -
Review 50 (2024-12-07 - Rating: 5)
The plumber (Brian), who came to my home to unplug the main line, was very professional and helpful. In a matter of minutes, the issue was fixed and for the special promotion price, I was one happy customer. Definitely will call Abacus again! -
Review 51 (2024-12-22 - Rating: 5)
Bob and Stephen did a terrific job and surpassed my expectations. They encouraged questions and explained everything in laymanās terms. They had a friendly manner that puts one at ease. I highly recommend their professional services. -
Review 52 (2024-12-21 - Rating: 4)
Eric was great. He solved my problem quickly and professionally. I didnāt give the company 5 stars because of their dispatch. They changed my appointment time and then didnāt notify me when the time changed again. Eric himself deserves a5 star rating! -
Review 53 (2024-11-23 - Rating: 5)
Technican Ronnie with Abacus did an electrical inspection on our home. He was very polite, cordial, and explained in detail everything he would do in checking our circuitry and devices. He conducted the inspection and made several suggestions and offered some plans to handle the issues in our house. I had quite a few questions and I really appreciate his effort in answering all the questions I had (even one or two that i might have asked twice). Very knowledgeable and patient as well. I would recommend Ronnie, and Abacus, to anyone. 5 stars!! -
Review 54 (2024-10-24 - Rating: 5)
Ken has been here for a variety of repairs and installations. He is very knowledgeable and careful of his surroundings. He has always done a great job. Ken is also a great trainer for the younger associates he brings with him. It is always a pleasure to have Ken here to fix and install electrical things. -
Review 55 (2024-10-11 - Rating: 5)
Zach did a very thorough job identifying our major multi-faucet plumbing problem. I was very glad he took his time to cover all the bases to diagnose the issue and formulate a plan moving forward to rectify the problems. I also, was very happy that I could make an appointment right on my phone via the website. It is much more convenient then having to call into the office. After scheduling an appointment I received a text message to confirm. I will be happy to use ABACUS in the future . -
Review 56 (2024-11-15 - Rating: 5)
Alex provided service to our home today. He was very professional, knowledgeable and efficient. He answered all my questions and completed the service I required. He was very personable and was very sweet to my puppies. They loved him. Thanks for your great service. I will request him again. -
Review 57 (2024-11-19 - Rating: 5)
Eric was outstanding. Very professional. He installed new electrical switches and made sure I knew how they worked. He respected my home and cleaned up after himself. I extremely pleased. 10 out of 10! -
Review 58 (2024-11-04 - Rating: 5)
Iāve used Abacus since I purchased my home and have been completely satisfied with their professionalism and courtesy. Douglas came out today and was very kind and helped me understand the issue that was happening with my AC system. From the initial call with the representative to the end visit with the tech, all was completely smooth! I like how you can track your drivers distance once they are on the way and they even send you the drivers picture and a little information on him before arrival. I highly recommend Abacus. -
Review 59 (2025-01-02 - Rating: 5)
Abacus plumber Robert Barsenas did an excellent job for us. We would consider ourselves lucky indeed if he were available to do all of our future plumbing work. Thank you Robert. Thank you Abacus -
Review 60 (2024-12-24 - Rating: 5)
I had a blocked drain line on Christmas Eve. Abacus was able to send someone out within 90 minutes and even applied one of their specials to the bill. I received incredible communication from them, and the plumber (Angel) explained exactly what the issue was and what he did to fix it. Could not be happier with the service and the work done. -
Review 61 (2025-01-07 - Rating: 5)
Mr. Richard was very kind and knowledgeable. He fixed my issue right away. I also want to note that the company was able to fit me in on the same day. -
Review 62 (2025-01-03 - Rating: 5)
Jair walks and talks the Abacus COUNT ON US mantra. He took time to diagnose, described our options in plain English and got it done likety-split quick. Couldnt be happier to see that Abacus just keeps getting better at everything they do. We recommend them without reservation. (Love our VIP membership too.) -
Review 63 (2024-11-09 - Rating: 5)
Cody was the technician from Abacus that provided power and completed the trim out to our new in-law suite addition. He was a true professional and did an outstanding job. Codyās expertise and commitment to his job were second to none. Abacus will be the only company I will use going forward for all my electrical needs! -
Review 64 (2024-12-01 - Rating: 5)
Abacus did a great job inspecting the electrical issue that I was experiencing! Sedrick did an amazing job talking through everything with me and presenting all options. He was able to fix an issue same day and provide estimates to review for additional work that maybe needed.I recommend using Abacus! -
Review 65 (2024-12-07 - Rating: 5)
Cesar was friendly, knowledgeable, detail oriented, and patient. He visited Saturday morning to help us determine possible solutions to an electrical issue. He arrived right on time and let us clearly know each option then allowed us to make the best decision for our home. If we have another electrical issue in our home, we know just who to call. -
Review 66 (2024-10-23 - Rating: 5)
Jason did an awesome repair on my toilet. On time, very efficient and keeps you informed throughout the process. Very professional as well as personable. He cares about and likes his work and it shows. Highly recommend asking if he is available for your project . -
Review 67 (2025-01-07 - Rating: 5)
Abacus was amazing and fast. They came over on a Sunday and had my problem fixed the next day. Dustin is the best! He went above and beyond my expectations. -
Review 68 (2024-12-17 - Rating: 5)
Jason did a great job ensuring our appointment went smoothly. He communicated well and gave a great description of all findings. Id highly recommend Jason Webb for our next visit. -
Review 69 (2024-10-04 - Rating: 5)
This company moves fast! I called at 11AM for an appointment and they were installing my new system that afternoon! The Account Executive took the time to fully explain everything to me so I understood the pricing and options. There was no pressure, and I felt they were truly helping me make the right choice. The installers were very professional and fast. Highly recommended. -
Review 70 (2024-10-01 - Rating: 5)
I called Abacus on Friday and made appointment for Monday between 8-3 to check my AC to make sure it was working properly. It was only 1 year old and should not be having any problems.Doug called and told me he would be there between 45 minutes and I hour. He came early and checked everything out. He also put in the new filter.Doug was very nice and professional. -
Review 71 (2024-11-03 - Rating: 5)
I called for an estimate and they were able to schedule an appointment right away. Zachary was extremely knowledgeable, friendly and helpful! He talked us through his diagnostic process before he did anything. Then he explained what I could do as follow up steps which did not involve Abacus which I greatly appreciated. I will definitely call them again. -
Review 72 (2024-10-31 - Rating: 5)
My second experience w/ Abacus better than the first! I started using this company a few months ago. I didnāt think I would get amazing service twice but I was wrong. Luis V. was patient, very knowledgeable and professional! I had a pipe to burst in my front yard (ouch) I thought my landscaping would be a total wipe out! It wasnāt , Luis fixed the broken pipes and placed everything back to the way it was. He guided me through the entire process . He kept me informed so I didnāt encounter any surprises! Awesome job Luis) I highly recommend Abacus for your all plumbing and HVAC needs! -
Review 73 (2024-12-14 - Rating: 5)
Abacus is first class outfit. Malcolm showed up in time, very professional and courteous. He immediately went to diagnose where the leak in my bath tub is located, gave me several options on fixing the issue and suggestions whether to have total reno, etc. He cleaned the work area after all the mess. His work quality is superb! -
Review 74 (2024-12-05 - Rating: 5)
Kevin did an amazing job! When he arrived he informed me that he would need to get an additional part to fix my hot water tank issue. It took less than 45 minutes to get the part and complete the repair! -
Review 75 (2024-12-27 - Rating: 5)
Zachary was a professional handling this call. He helped us understand why the problem was happening and let us know the fix. I will always request this technician in the future Thanks for the great work -
Review 76 (2024-08-22 - Rating: 5)
Jonathan was great. Previous company messed up the install on our main AC drain line. He showed me what they did, and recommended the fix. Iām still working with the previous company to try to hold them accountable. Abacus has been nothing but class for everything Iāve had done. Iāll be back for sure. Highly recommend. Mike, the manager, is great also. They care about their customers. -
Review 77 (2024-11-26 - Rating: 5)
Xavier is friendly, though, and patient. He answered all of my questions and provided me with the details I needed to make an informed decision.Our installation was completed with care and little to no issues. The team, Michael and Xavier, were professional and efficient. -
Review 78 (2024-10-03 - Rating: 5)
Cole was very professional and knowledgeable. He provided an estimate and took the time to explain all of the details. He communicates effectively and I strongly recommend this company. He did an excellent job and takes pride in his work. -
Review 79 (2024-12-08 - Rating: 5)
It was a pleasure working with Robert as he explained in detail what was Likely going on with our water heaterās failure to stay runningā¦ being somewhat of a contractor myself, I knew by his description of the issue, that he spoke from experience, and was not simply trying to sell me service that I may or may not have neededā¦ He showed up on time and was very gracious and all in all I highly recommend Abacus Continue hiring folks like himā¦ Thumbs up, five starsā¦ -
Review 80 (2024-10-23 - Rating: 5)
Nicolas Johnson was the technician that provided service for me and he was excellent! Nicolas listened to my concerns, spoke with his manager to see if they could satisfy those concerns. Not only did he satisfy those concerns, he went above and beyond! Nicolas was very thorough, explained the process and ensured we were happy with the service. I hope Abacus values Nicolas and ensure they employ more individuals that are as excellent. -
Review 81 (2024-10-25 - Rating: 5)
Anthony was very professional and was smiling and happy to help me many needs to consider a new AC unit. I explained what we needed, Anthony was very detailed and provided exactly what we wanted, he was a great listener and made sure we are happy with our purchase. Iām happy to have meet him as a customer and it seemed more than just a purchase but felt I meet a good man, Abacus you have a very professional employee and person. Thanks again Anthony ššæšššæ -
Review 82 (2024-11-13 - Rating: 5)
Giving a 5 star review was hard for me, because when I say we had problems, I mean we had BIG problems. The job started out great and went downhill fast. We started with an electrical panel and breaker box replaced, a gas connect for a generator and a soft start on our AC. The box did get some red tags from the city, which they fixed. The AC they couldnāt get power to, then the AC tech would leave and say itās electrical, a electrical tech would come and say itās hvac, this went back and forth until I lost it with no AC for a couple nights. Finally they sent out Luis Guerrero an electrical tech and we felt heard. He called his boss Joel and he came out and stayed until the AC tech showed up. I think we had about 9 different techs out here and they would say not my department and back and fourth. Luis got them all together and literally looked at everything. They did tare up our AC (which was old) but working fine before we started this project and the reason for the 5 stars is we would give everyone of those stats to Luis but in the long run, Abacus made it right and replaced our whole AC unit. So the job did get done and everything works great but getting the departments to coordinate better together would be helpful to say the least. Would I use them again? For electrical yes if they can send Luis out. If not probably not. -
Review 83 (2024-09-29 - Rating: 5)
AMAZING WORK. Called at 9:00am on a Sunday and got a noon-4pm appointment same day. Dustin called an hour later and said he would be there a little earlier. He replaced 4 shut off valves in our master bathroom, secured our new faucet drains, and tested everything to ensure it worked perfectly. Work was done and paid for by 12:30pm. Will definitely use Abacus and Dustin for our next plumbing needs. -
Review 84 (2024-12-02 - Rating: 5)
Nicolas Johnson is an outstanding representative of Abacus. He arrived on time, inspected the kitchen faucet for the leak we reported, found no cause and the leak stopped when water was restored. He is very personable and helpful, and did not ask for payment since no repair was required. We will call for Abacus -- and Nicolas Johnson -- for all future plumbing problems! -
Review 85 (2024-11-20 - Rating: 5)
Brian and Justin are Amazing. Super professional and thorough.No hidden fees or charges. He explained everything carefully and did great work.Fantastic timing and let me know every step of the way what was expected and done. -
Review 86 (2022-04-22 - Rating: 5)
Great experience with their plumber Julio Arenas. Prompt, professional, courteous, completely comfortable addressing the many questions and concerns I had, and had all the parts needed for my job in his service vehicle. Thank you Julio.I did have a little difficulty with their scheduling system. Schedulers and dispatch were professional and courteous but didnāt seem to record my requested appointment window correctly. I had to rearrange my plans to meet Julio. I still give five stars for Julioās exceptional service. -
Review 87 (2024-12-19 - Rating: 5)
Stephen was a great technician. He was friendly and engaging, and he was very knowledgeable. He didnāt try to sell me anything I didnāt need and he educated me on the work he was doing. Highly recommend. -
Review 88 (2024-12-17 - Rating: 5)
Sebastian did such an amazing job ! We are in a new build and I was extremely nervous about calling a plumber . He was so knowledgeable and thorough and properly located the issue almost instantly . The cost was also reasonable . I canāt thank him enough for his amazing work and I am thankful that he was able to save the day and has a great attitude ! Thanks Abacus for sending out such a great person skilled person like Sebastian as I was most impressed ! -
Review 89 (2024-10-15 - Rating: 5)
Jonathan was very polite and knowledgeable from the beginning to end. Great attitude all around. Showed pictures when explaining the issue. Was able to replace the valve very easily, turned out to be the best case scenario considering the age of our house. -
Review 90 (2024-11-19 - Rating: 5)
Randy Wilson went above and beyond as he completed the job we requested. He educated me so I could make an informed decision prior to any work being done. He finished several different jobs while he was here. This was the 3rd time Randy helped us with plumbing concerns ā¦ if necessary, in the future we will request him again! -
Review 91 (2024-09-20 - Rating: 5)
Due to the accumulation of hard water deposits over time and an improper under-sink filter installation performed by another company, the pipes beneath my kitchen sink developed a leak. After experiencing a no-show from a previously scheduled plumber, I contacted Abacus Plumbing Services. Mr. A. Garcia arrived promptly and attentively listened to my concerns. He demonstrated professionalism throughout the interaction, clearly explaining my options and even providing cost-effective recommendations. Very pleased with the services provided. Thank Mr Garcia. -
Review 92 (2024-07-19 - Rating: 5)
The entire process of scheduling and service was perfect. We were notified who would be showing up with an email containing a picture and brief bio. We were told when the service personnel would arrive and received a courtesy call letting us know they were on the way.Diagnosis and completion of service was completed quickly and efficiently.Signed the ticket and thanked the Abacus representative. All in all, the best experience Iāve encountered with any home service. 10/10. Would highly recommend. -
Review 93 (2024-09-25 - Rating: 5)
Danny arrived on time, he was very professional. I explained the situation and he automatically knew where to start looking. after finding the faulty part that needed to replaced, I was up and running in a few hours. He answered all my questions and Iām very satisfied with him and his work. Overall, I am very pleased with the service that was provided (from the process of leaving a message via their website, to the polite lady that confirmed my schedule appointment this morning and especially from the performance of Danny). -
Review 94 (2025-01-03 - Rating: 5)
Rigo was friendly and easy to converse with. Explained everything in simple terms . Did the job in a timely manner. Would definitely request his services in the future. -
Review 95 (2024-10-21 - Rating: 5)
Wonderful, thorough, and honest service! The technician provided clear information about my suspected water heater problems and after a careful review, Robert concluded that I donāt need to replace my heater (yet)! And no charge for the service call! I really love the level of service I receive from Abacus! -
Review 96 (2024-12-29 - Rating: 5)
Chris did a great job analyzing my plumbing problem. He was able to quickly fix it, and provide advice if any other issues arise. -
Review 97 (2024-12-12 - Rating: 4)
Malcolm Matthews was the technician. He was amazing. Very knowledgeable, professional & very nice. Prices are VERY high though. I donāt think I can use the services, but once again, Malcolm was great -
Review 98 (2024-10-24 - Rating: 5)
Dustin was here very promptly after my phone call asking for help. He was very professional assessing the needed repairs and advising of cost estimates. He proceeded to fix all 3 of my needed repairs, cleaned up after himself and loaded back up in his Service Van. Very knowledgeable and pleasant. -
Review 99 (2024-10-04 - Rating: 5)
Zach was very thorough in his assessment of my water connection status throughout my home. Zach spotted a few issues with one of my hot water units that warranted a couple of fixes. Zach was spot on doing his inspection work. Very pleased with his attention to detail -
Review 100 (2024-11-04 - Rating: 5)
Woke this morning at 3:00 am no water pressure found that a line had busted. I operate a home daycare and open at 6:30 am they called me and set my appointment for 8:00 and by 10:30 they were finishing, the guy was so wonderful and explain what the last guy did wrong that was repaired 1 1/2 years ago. Thanks for you give us the update and the pictures of the problem. Will tell everyone about this company. -
Review 101 (2025-01-03 - Rating: 5)
Rigo was very personal, and assured my system got up and running. But the overall company not good in speaking to their customers about issues they have. They like to translate through their associates. I will never use Abacus again. But Rigo was awesome. -
Review 102 (2024-11-12 - Rating: 5)
First experience with Abacus. Their representative, Matt Gray, was professional and knowledgeable. He answered all of my questions and by the time he left me to discuss the various proposals with my better half, I felt prepared to respond to her concerns. -
Review 103 (2024-12-27 - Rating: 5)
They arrived quickly, explained everything thoroughly, helped me to get the financing I wanted and quickly, efficiently completed the installation of my new water heater. -
Review 104 (2025-01-08 - Rating: 5)
The electrician was knowledgeable and very helpful assessing my house needs. Was helpful when discussing the options. Overall I was impressed and will use this company again. -
Review 105 (2024-11-13 - Rating: 5)
Our technician Joe Castillo was excellent today!! He arrived a little early and wore his protective shoe covers on. Joe took his time to answer our questions and explain his diagnosis in detail that we could understand. We got our AC problem resolved, and the house is nice and cool comfortable once again.Sincerely, great job Joe and team ABACUS !! Thanks for everything!! -
Review 106 (2024-09-23 - Rating: 5)
Bryan was very professional and personable. He explained the issue in terms I could understand and gave me options to choose from. I never felt pressured. He was there the very next day to make my house safe to live in again. -
Review 107 (2024-10-30 - Rating: 5)
My experience with Abacus and Cesar Rodriguez for the two visits was excellent. He certainly is proficient, professional, and personable. I am convinced that I saved a lot of money and avoided headaches because Cesar provided me a short course on everything I needed to know to make good decisions. As a result of his inspection of my home electrical system, I was able to get a different company to correct two installation errors from 2019, in 2024! Wow! If I was not sold already on having made a good decision to partner with Abacus, it has been solidified. Cesar is an excellent Ambassador for Abacus! -
Review 108 (2024-10-21 - Rating: 5)
Austin Cavett was fantastic and super helpful as a plumbing technician. He answered multiple questions I had about things he was not even there to service. Very knowledgeable and very personable! Would highly recommend Abacus and Austin. -
Review 109 (2024-10-19 - Rating: 5)
I had Jeremy with Abacus out to my house to discuss options and cost for replacing our entire AC system. Jeremy did a very thorough inspection and presented us with options that they could provide. Jeremy was very knowledgeable about the products and answered all of our questions. I would recommend Abacus and Jeremy to anyone of my friends or family. -
Review 110 (2024-09-10 - Rating: 5)
Eric did a great job troubleshooting for the install of our chandelier! He had to come twice, because we did not have all the parts at first. And when it was time to put it up it turned out to have a faulty part in it. He was able to figure out how that could be replaced. He was also very polite and thoughtful! -
Review 111 (2024-11-20 - Rating: 5)
Zack was through explaining the different options regarding replacing our existing fixtures with quality ones. We will soon be scheduling Zack to come out and do the upgrades once weāve made our decision. I highly recommend asking for Zack when scheduling with Abacus Plumbing. -
Review 112 (2025-01-03 - Rating: 5)
Julio was excellent! Explained everything to me and my wife Was very courteous. I would refer Abacus just for his work -
Review 113 (2024-11-08 - Rating: 5)
Baron is great and knowledgeable. After 4 electricians made me feel like I was going crazy. My lights flickered even after changing bulbs, using different brands, and having different companies just tell me the builder used cheap lighting. Baron found the problem before it became serious. No more flickering lights. Which could have actually caused a fire in my home if I ignored it! Thank you so much Baron!!!!!! You even found a leak in my a/c unit just by chance checking its socket. You made my experience with Abacus even greater! Ive used them for plumbing, A/C, and electrical. I will be a life long customer! -
Review 114 (2024-11-13 - Rating: 5)
I cannot express enough how much we appreciate Abacusās professionalism and genuinely kind staff. We had requested Angel specifically because of his knowledge and dedication to helping us find and fix our plumbing problem. Even though we were unable to do a quick fix, Angel seemed more than willing to take the extra step to guide us in the right direction to help resolve our problem. Thank you Abacus and Angel. -
Review 115 (2024-10-06 - Rating: 5)
Outstanding service. Angel notified he was in route and gave an estimated arrival time...he arred as promised. Professional, respectful, and knew his stuff. Other plumbing work is on the horizon and after this experience, Abacus will be the one we call. Many thanks and highly recommend.L.Wright -
Review 116 (2025-01-03 - Rating: 5)
Best experience with an electrician company Iāve had. They are prompt, knowledgeable and the electrical issue is fixed the first time. Great service provider! -
Review 117 (2024-12-21 - Rating: 5)
Mr Joe Humphrey, was very professional, courteous, knew his products. Made sure I understood what work he was to do, also made sure any questions I had was answer to my satisfaction. His work was finish in a timely matter. -
Review 118 (2024-10-05 - Rating: 5)
Yanier and his assistant did a wonderful job. Both gentleman were super friendly and got my A/C switched out completely. My Vivint thermostat was giving difficulties and the guys stayed until the issue was resolved. They did wonderful. -
Review 119 (2024-12-05 - Rating: 4)
Phillip Huges was a perfect rep. His first visit he went thru our entire list, giving options on everything. Came back the next day with all the supplies he needed and completed all the work. He is very respectful and nice. We will gladly ask for him again when we do the next round of our project. -
Review 120 (2025-01-03 - Rating: 5)
Abacus plumber (Tony Carrillo) came to our condo unit to assess if he can replece the broken water heater. After inspection of the condo, and when he came to know that water supply has to be stopped for the whole building and other other requitements of Condo management, he said he is not licensed to do that. He was vdry, nice and professional. -
Review 121 (2024-11-27 - Rating: 5)
Robert started by introducing himself and petting our dog. After explaining our concerns, he went to work to determine if there is an issue ir not. Our concern was the dampening system was not functioning properly. After diagnostics he concluded the system was working well. He spent a little time discussing the advantages of the VIP program . -
Review 122 (2024-10-08 - Rating: 5)
Ricky was extremely courteous and professional. And foremost honest. I needed a water line repaired to dishwasher but it turned out be just a cranky faucet knob that needed to be toggled a bit. Ricky was straight forward and did not charge for the visit. Terrific service Abacus for employing sincere technicians such as Ricky! -
Review 123 (2024-10-20 - Rating: 5)
Mario from Abacus knows what hes talking about. Hes very welcoming, approachable, knowledgeable and very professional. Unlike other sales reps, Mario dont pressure you to commit to anything and he provides you with his honest opinion as to what needs to be done in the best interest of the customer because hes also a technician. Were definitely going to be doing business with Abacus because of our first encounter and first impressions of Mario! -
Review 124 (2024-08-04 - Rating: 5)
Reuben Gorrero and his partner did an excellent job of installing our new AC/ heater unit. They were thorough, tested the equipment, and very neat and organized at how the went about their work! They thoroughly cleaned up after they were finished and my attic looked much cleaner and organized after they left! Thank you for a hard days work gentlemen!!! -
Review 125 (2024-10-30 - Rating: 5)
Cody was on time and patient as I came to the residence minutes after he did. Not only did he service me in less than an hour, he educated me on things electrical that I wish wouldāve been taught to me in K-12 science class ! Iām very pleased with my first experience with Abacus and plan to continue doing business for years to comeā¦thanks ! -
Review 126 (2024-09-30 - Rating: 5)
What a wonderful experience with Sedrick today. He arrived on time and was so pleasant. He took the time to go over the work that was to be done and answered all of our questions. Before he began his electrical work, he did an inspection of our panel first. He went over all measures that would make us get the most time/money out of our purchases (check-ups, etc.). He did a terrific job with the installation and cleaned up after himself, taking with him a few of our own dust bunnies. We will definitely be using Abacus again! Hopefully we will see Sedrick again too! -
Review 127 (2024-11-12 - Rating: 5)
Jorge from Abacus was amazing. He was cordial, professional, knowledgeable, organized, hardworking and focused on the job at hand which was not an easy one. The work was completed within the timeframe indicated and all work was done in a tidy and complete manner. He kept us informed at all stages of the project in a clear and understandable. He did a good job for us and is a credit to Abacus. -
Review 128 (2024-12-12 - Rating: 5)
First time using Abacus and the electrician Cody LaRue went above and beyond to fix my lighting issue. I used a different electrician company about a week ago and theyre guy couldnt figure out my issue, Cody had it figured out and completely fixed within an hour. I will be calling Abacus back in the future and requesting Cody again! -
Review 129 (2024-11-01 - Rating: 5)
Papal was outstanding to work with. He worked with my schedule and got me a fair quote that I couldnāt turn down. Definitely look at Abacus if you have need of an HVAC company. And Ask for Papal!Cenovio came to install our system. He was fantastic. Turned out some issues arose, he took care of them and worked later than anyone ever should have to. But he got it done. Great team to work with! -
Review 130 (2024-11-13 - Rating: 5)
Abacus connected a gas line for me. Service was not cheap, but it was good. The technician, Jorge Labra, really knew what he was doing and went out of his way to address whatever issues we had. I greatly appreciated the job he did. -
Review 131 (2024-09-25 - Rating: 5)
Jerrardo Garcia serviced my air conditioner today and as usual he did an outstanding job. I have been a customer since 2018. I highly recommend Abacus for all your plumbing, A/C & Electrical needs. I am a very satisfied customer. Thank you. -
Review 132 (2024-09-30 - Rating: 5)
Cameron was a polite young man. He is confident and knowledgeable. He took time to explain everything in detail and answer questions. It was an over all really good experience. He addressed all our concerns. -
Review 133 (2024-11-20 - Rating: 5)
Diego with Abacus Plumbing & HVAC did an excellent job and we highly recommend him. He spent time with us discussing our needs. He is very professional and courteous. I have used Abacus since 2013 and have always been very pleased. They do the job right the first time. Give them a call for any plumbing or HVAC needs you have. -
Review 134 (2024-09-23 - Rating: 5)
Dustin is extremely courteous and knowledgeable. He showed up on time and explained to me all my options in great details with the pros and cons without trying to pressure me or oversell me on anything. He worked nonstop for hours on a Sunday to get our water heaters installed and back in business. I would definitely recommend Abacus and Dustin to everyone I know and will use them for all my future plumbing needs. Thank you guys! -
Review 135 (2024-10-03 - Rating: 5)
Isaac Garza came out and took care of a pesky sink drain clog that was too far inside the walls for me to clean on my own. He was confident with his abilities and got the job done. Great personality and very courteous. Keep it up, Isaac! -
Review 136 (2024-12-14 - Rating: 5)
I love ABACUS they have remarkable service. The tech was very knowledgeable and understanding to it needs. He didnt try to sell us or force any service. Even offered to follow up in a week. -
Review 137 (2024-11-18 - Rating: 5)
Justin Wagner from Abacus was on time, very professional and extremely knowledgeable. He quickly assessed my plumbing issues and provided solutions. We are very pleased with all of the techs from Abacus plumbing and will continue to use them in the futrure. -
Review 138 (2024-10-22 - Rating: 5)
Mike was awesome in the Generac quote. Meticulous, answered all my questions with ease and not pushy like some sales personnel would be. He made the presentation easy and ensured Abacus would be able to perform this project expertly. -
Review 139 (2024-11-19 - Rating: 5)
The absolute best. Water Heater went out this morning called Abacus and got a new one before noon. 5 Star Service Also the technician Aaron Duff is very knowledgeable and worked fast and clean! -
Review 140 (2024-09-05 - Rating: 5)
Alexis Cruz was the technician assigned to my requistion. He arrived early, kept me abreast of his findings. Was professional and personable, worked in a timely manner and left the premises as he found it. I will most definitely use your services again and recommend to family and friends. -
Review 141 (2024-11-18 - Rating: 5)
Bryan was timely, listened to my issues and had great advice. I simply moved a coffee maker from the study where it was tripping a breaker switch to the kitchen. I need some new light fixtures in the bathroom and he will have them here in the morning. -
Review 142 (2024-11-29 - Rating: 5)
Jorge Labra with Abacus Plumbing was wonderful. He found the problem immediately and the problem was easily solve able. I appreciate his honesty. I couldnāt have had a better experience. -
Review 143 (2024-11-28 - Rating: 5)
Abacus plumbing and electrical always delivers and Xavier Gutierrez has been the technician at my home several times. Heās pleasant, efficient, knowledgeable, and fast. I will definitely be continuing to use Abacus for my plumbing, electrical, HVAC, and water treatment needs. -
Review 144 (2024-11-16 - Rating: 5)
Demarco with Abacus did a very thorough job of inspecting my furnace. He went over and above to point out what I needed with thorough explanations. He was very respectful of me and my home. I give him 5 star rating! -
Review 145 (2024-11-21 - Rating: 5)
Edgar replaced our electrical panel with Alexs assistance, today. Both were cooperative and highly knowledgeable. The electrical panel with surge protector looks amazing, providing additional safety protection to our home. Thank you, Abacus. -
Review 146 (2024-12-12 - Rating: 5)
The tech they sent out was communicative on what time he was arriving, broke down what he saw with pictures, was honest and very professional! He didnāt rush his job or rush me through my questions or concerns. Andā¦ my fur babies liked him, they know good people! -
Review 147 (2024-10-02 - Rating: 5)
Papal was great! Had him out to quote me a HVAC new system. I had multiple quotes that I had received from others to compare. He worked with me to provide me the best deal I could get. He was very personable and explained everything thoroughly. I would recommend Papal and Abacus to anyone looking for a new system. -
Review 148 (2024-12-01 - Rating: 5)
Anselmo arrived on time, was curteous and professional & took care of my issue quickly. Will definately ask for him again in the future. Kelli at dispatch was efficient and kind as well. -
Review 149 (2024-12-15 - Rating: 5)
Angel Hernandez was in and out, fixed the clog, professional and clean. he offered up advice and a product but wasnt pushy. I didnt mind having him in my home. thanks abacus - customer for life. -
Review 150 (2024-11-15 - Rating: 5)
Randy was at my home early as requested. He assessed the situation and had the faucet repaired within the hour. Randy was friendly and gave me some good information. Ill always use Abacus. -
Review 151 (2024-10-16 - Rating: 5)
He did a great job explaining option for my job. Answered questions and offered alternatives. Thanks for asking.He Also assessed work needed to add a circuit for a generator to my breaker box. Just waiting on the quote. BTW Abacus reworked my box several years ago. -
Review 152 (2024-10-28 - Rating: 5)
I met Mike Childers today.We discussed our needs for a backup generator. He went over our options based on our needs. we discussed our needs and he recommended several options. We chose a 24kw Generac Air Cooled unit.Mike was very professional and answered all our questions. I highly recommend Mike and his company! -
Review 153 (2024-10-02 - Rating: 5)
He did a very good job. He was very informative with telling us about the different hvac options we could choose from. I give him a 10/10 customer service rating. Great guy -
Review 154 (2024-10-06 - Rating: 5)
Janovic was friendly, polite, and professional. He was on time and did a great job for a reasonable price. He gave me lots of information. I would highly recommend him. -
Review 155 (2023-09-09 - Rating: 5)
OMG! I am totally satisfied with Abacus service. From the initial phone contact to the completion of the service the experience was smooth and timely. My problem was solved in about 40 minutes from arrival. Mr. Israel Alverio was kind, thorough, efficient, and very professional with his service; furthermore, he was very courteus by giving me general information on how to check up my AC unit warranty coverage and other tips to be watchful for about the proper AC unit functioning. I am deeply grateful for his empathetic approach delivering his service. No doubt that I will immediately contact ABACUS should I ever need their services again. Thank you Abacus for delivering what you promissed: Extraordinary people. Extraordinary Results. Better yet, no service call charge! -
Review 156 (2024-09-05 - Rating: 5)
5* From This Happy Lady!He did a great job! Going over every detail so I could understand. I pretty much had two options to choose what I wanted him to do. I am very happy with decision! Thank you Abacus! Also the tech, Jonathan Peters. -
Review 157 (2024-10-22 - Rating: 5)
Jose came out to give an estimate. He was very respectful of our home and very Friendly. Seem to be very knowledgeable about the process and services needed. Thank you, Jose -
Review 158 (2024-07-17 - Rating: 5)
No one wants to deal with plumbing issues, but we had an amazing experience with Joe Humphrey and his assistant Angel, with Abacus Plumbing yesterday. We had to have a rather pricey service done (hydro jet), but he was very knowledgeable and professional. He let me watch the process and explained everything in detail as he worked. He was very patient and was happy to educate me. -
Review 159 (2024-12-22 - Rating: 5)
Uli is professional, warm-hearted, and clear in his explanations. He and I both knew the plumbing situation could get pretty dicey, and he worked to be clear at all times and also hired three excellent plumbers to do the digging, find the leak, and clean up afterwards. But he also went far beyond his job description in explaining every step of this complex issue of a broken water main flooding my lawn. It took several days actually to locate the break and clean up the mess created in the yard. He also helped me with setting everything up for the now complex account. And he even won over my little rescue dog who is shy. Always ask if Uli is available when you need help from Abacus. -
Review 160 (2025-01-03 - Rating: 5)
Mr. Tony and Xavier did an excellent job. I am so pleased with outcome. Thank you for sending Mr. Parker and Xavier to my home to replace my old unit. -
Review 161 (2024-09-30 - Rating: 5)
The Plumbing technician, Tony Carillo was exceptionally professional. He called 25 minutes ahead of time. He was courteous in wearing his plastic foot covers when entering in and out of my home. He performed the job to install a new metal drainage valve in my water heater and perform the water heater flush very quickly and even took the time to ask my preference on how I wanted the valve facing and showed me how to adjust the temperature of my water heater and update me on post install instructions and concerns and took pictures of all the work. Very pleased. -
Review 162 (2024-10-24 - Rating: 5)
Jose did a great job explaining our issues. We love our contract with Abacus and rely on them to keep our house like new. -
Review 163 (2024-10-31 - Rating: 5)
Uli was amazing. We had multiple issues and he arrived and listened to all our concerns. He looked at the issues and diagnosed what was wrong. He fixed everything explaining what he was doing and why even explained what I may be able to do if future issues arise and have me type on how to avoid further issues. I will definitely be using Abacus and Uli in the future. If you need work done Abacus is who you should call. I 100% recommend. -
Review 164 (2025-01-01 - Rating: 5)
My technician did a Professional prompt job. He had The part with him so he was able to complete it quickly. I highly recommend Abacus š -
Review 165 (2024-12-06 - Rating: 5)
Uli with Abacus Plumbing provided outstanding service and completed the plumbing repair in one visit. He communicated prior to arrival, diagnosed the situation, was knowledgeable, provided options, and repaired our plumbing issue. Thank you! -
Review 166 (2024-11-07 - Rating: 4)
Jose is wonderful, honest, forthright and dumbed down the required work that was needed and my options so I fully understood what was needed. He was able to work with his corp office to address my concerns regarding warranties, etc. Abacus is more expensive than most others but their work has always been excellent and their customer service is excellent. -
Review 167 (2024-11-05 - Rating: 5)
Aaron Duff was the extreme professional! He took multiple approaches to isolate or narrow the problem. Extreme attention-to-detail and knowledge/problem-solving is high-caliber. I gave him the opportunity to remove his shoe covers yet he still chose to put them on when re-entering the house. I hope to never need a plumber, but if I do Aaron Duff is my guy! -
Review 168 (2024-12-11 - Rating: 5)
Nicholas was Great! very professional and knowledgeable of the situation and our needs. He was promptly on time and left with a great feeling of relief for us. -
Review 169 (2024-10-30 - Rating: 5)
Xavier came to maintenance the water softener system we purchased from another provider and he did an amazing job! He was knowledgeable, kind, patient, and willing to listen and answer any questions I had. -
Review 170 (2025-01-06 - Rating: 5)
Alfredo Mendoza with Abacus did a fantastic job fixing, repairing, and cleaning all 5 of our sinks.... he was on time, very professional, knowledgeable and thorough - thanks -
Review 171 (2024-11-05 - Rating: 5)
Replaced GFI plugs after Beryl knocked them out. Also fixed a garage light thatās been out for years. Very satisfied with the work and the communication with the electrician himself. A little pricey, but not out of range for the work done. Iād call them again in the future. -
Review 172 (2024-10-02 - Rating: 4)
My only knock against Abacus is the pricing. Their people are professional and friendly. $7,000.00 plus to replace two hot water heaters and a couple of bath faucets was too expensive. I found an independent plumber who did excellent work for 60% the price Abacus quoted me and I ended up doing some repairs on my own for free. -
Review 173 (2024-11-22 - Rating: 5)
Isaac came to the house to fix an issue with my daughterās toilet. He did an excellent job of diagnosing the issue and fixing the problem. He spent extra time at the house ensuring he did the job right and that we( my daughter especially) would be happy with his work. Thanks Isaac!!! -
Review 174 (2024-11-25 - Rating: 5)
Jair came on time like promise. Very Knowledgeable, professional he really knows his stuff. And Very honest and thats goes very long way with me. -
Review 175 (2024-10-22 - Rating: 5)
Isaac Offered Amazlng Customer Service! Very Knowledgeable About His Job. Very Attentive To Me As The Customer. The Field Service Supervisor Dana Had To Come Out & Bring Scope For My Pipes. Danas Customer Service As Well Complimented Isaacs. You Can Tell The Training Has Been Passed From The Likes Of Dana & If Other Workers Picked Up Like Isaac, The Abacus Will Be A Successful Company For Many Years To Come!!! -
Review 176 (2024-10-30 - Rating: 5)
Awesome Service - The repair was done in 30mins - I called them at last moment around 7:30pm and Mr. Ray came at 8:45pm and left at 9:15pm. Little expensive but worth it. Wife Happy, Kids Happy - peaceful good night sleep. -
Review 177 (2024-10-02 - Rating: 5)
Our technician was great (Ken) very professional, cleaned work area, was fast. However, for what we had done, the price was outrageous. As I said, Ken was great but sadly I probably wonāt use Abacus again. I gave it 5 stars for Ken.