Atlantic Plumbing, Heating & Air Conditioning, Inc.
Located in Hampton, Virginia
Address: 609 Copeland Dr, Hampton, VA 23661, United States
Phone: +1 757-838-1036
Rating: 4.8
Services
- On-site services
- Online estimates
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Gas installation service
- Gasfitter
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-05-06 - Rating: 5)
Quick, professional, and very friendly. They provide fair estimates and do outstanding work. Ive used them for HVAC and plumbing services. I will absolutely go to them for my HVAC and plumbing needs.So the pros at Atlantic plumbing, heating and air conditioning replaced a toilet and redid the washing machine hookups for me. I am completely amazed at how clean and professional their work was. They took a sketchy and dated setup and completely revamped everything to comply with modern day regulations. This house was built in the 60s and they absolutely nailed it with their professionalism and ruthless efficiency in completing both tasks. They were on site for less than 4 hours. During the 4 hours, they replaced a toilet and redid all the lines for the washing machine hook up. All I can think of is ruthless efficiency. I am beyond impressed and I wholeheartedly recommend Atlantic to anyone needing HVAC or plumbing resources. Ive attached before and after pictures highlighting the dismal state of my washing machine hookup and the toilet compared to what they installed. I am absolutely amazed at the professional installation and phenomenal execution. -
Review 2 (2024-09-27 - Rating: 5)
They are the only ones I will call for plumbing work. Fast, reasonable and top notch quality work. I recommend them to everyone. A+Update: The house we bought had some severe piping issues and we needed to have all of the original cast iron piping gutted and replaced with PVC. Josh and Shorty were A+! It was a huge job that took 5 days to complete. The work was well explained, thoughtfully executed and we were never without a bathroom to use during the process. They cleaned up after themselves thoroughly after each work day, even mopping the floors. They stayed on budget and did phenomenal work. I cannot say enough good things about them. The service managers were good to work with as well. -
Review 3 (2024-12-03 - Rating: 5)
On Dec 3, 2024 we had no heat and hot water from our gas fired water heater. From our initial call at 8:50am to the answering service to request service, David returning our call at 8:59am, Joe K. and his associate, Ethan,were at our home @930am and hadresolved our issue within the hour. Joe K. was knowledgeable, professional and courteous. We have been customers of Atlantic Plumbing & Heating since Dec 2014 and highly recommend them. -
Review 4 (2024-08-05 - Rating: 5)
Thank you Josh and Eden with Atlantic Plumbing for all your hard work in replacement of all plumbing under my brothers home in Hampton. You are a great team and were very professional and courteous. You definitely made us feel comfortable that the job would be done correctly and to code. I also would like to thank Mary for great customer service with scheduling my job and answering all my questions.I would like acknowledge Josh and Eden for a job well done and would definitely recommend them.Thank you and Best regards,Margaret Benton Jones -
Review 5 (2024-12-11 - Rating: 5)
Atlantic Heating and AC is an outstanding company that I have been using for 30+ years. They have always been responsive and always provided excellent service and advice. I do not hesitate to recommend them to neighbors and friends! -
Review 6 (2024-10-25 - Rating: 5)
We had a heating issue and AC plumbing came out same day, within two hours of the call. Terry went above and beyond to help fix the issue while also performing our inspection. Great service, professional and friendly. Highly recommend. -
Review 7 (2024-10-21 - Rating: 5)
Shawn was very professional, and thorough. He took the time to explain things to me and made me feel very comfortable and at ease. We will definitely be using Atlantic again for any issues and regular maintenance on our AC and plumbing we have. -
Review 8 (2024-10-18 - Rating: 5)
Virginia Natural Gas upgraded their lines to our house but then discovered our 1940’s house needed matching upgrades. Nothing says fun like having your water heater and furnace red-tagged at 5pm. Thank goodness for Atlantic Plumbing! Came right out the next day and had everything up to code in an hour. Worth every penny! And it didn’t really take too many Pennie’s! -
Review 9 (2024-10-31 - Rating: 5)
I would recommend Atlantic Plumbing and Heating if youre looking for professional and friendly service. From the initial contact to the contractors that serviced the heater and water tank. Everyone informed me of what to expect and the final result. Great team work. -
Review 10 (2024-12-04 - Rating: 5)
When I called the office they treated me with respect and were very knowledgeable. I was able to get a quick appointment. The technician that arrived promptly at appointment time resolved the issue quickly. -
Review 11 (2024-12-05 - Rating: 5)
The technician was very helpful in reviewing the issues that caused our furnace to breakdown. We are considering a replacement and will be using your company due to the excellent customer service experience. -
Review 12 (2024-08-08 - Rating: 5)
We have always had great experiences with Atlantic Plumbing for the past 20+ years. Joe was very professional and knowledgeable and explained all repairs in detail. Their turnaround time to regarding scheduling is great. I highly recommend this company for your heating, plumbing, and AC needs! -
Review 13 (2024-08-14 - Rating: 5)
Atlantic has served us well over the years. Dependable and reasonable rates. Rich (and apprentice Ethan) was professional and efficient with the installation of the replacement unit. They addressed my questions and concerns. Dave and Shawn were helpful as well. -
Review 14 (2024-09-19 - Rating: 5)
Both of the technicians were very helpful and friendly. They really checked both units - including going up into the attic to check to see if there were any dampers. Highly recommend this company. Ive used them for years and have always been satisfied -
Review 15 (2024-09-20 - Rating: 5)
My parents have used Atlantic for years, and have always been satisfied. Based on that I contacted them this past Saturday when I discovered my water heater was leaking. I was very concerned, since my water heater is located in my attic and any water damage coming from the attic could potentially cause major damage to my ceilings, drywall, etc. Trevor came out and determined there was a leak at the top, where the pipe connects to the heater, and that the drainpipe was disconnected, which was causing the water to go outside the drain pan. He was able to stabilize the problem until a new heater could be ordered and installed. Josh and Junior came today to install the heater. They asked about coming a little earlier than scheduled, which was great. With it being summer time and them having to work in the attic I was glad they could start as early in the day as possible. Having to hoist a water heater into the attic (on the third floor no less) can’t be an easy job. Nevertheless, they were both very professional, pleasant and friendly. I’m satisfied with the work done, and now have the peace of mind of having a new water heater. I’ll definitely contact Atlantic with any HVAC/plumbing issues that may come up in the future. -
Review 16 (2024-10-04 - Rating: 5)
They did a great job! Easy to schedule and kept me informed of technician status. Fixed the problem I called about and the little issues they encountered with an old houses plumbing. Left everything very clean! -
Review 17 (2024-07-19 - Rating: 5)
After experiencing moisture damage to our ceilings during a recent hot spell, we contacted the company that installed our A/C 14 years ago (NOT ATLANTIC!), which was unable to tell us why our ductwork was soaked. We called Atlantic P&H to see if we could get a diagnosis. They were able to respond within 2 days! Atlantics tech Terry was at our home for more than 3 hours and was very knowledgeable and found that our current unit was improperly installed 14 years ago. Long story short, our A/C has to be replaced and we have to have ceilings in 3 rooms repaired/replaced. Having used Atlantic for 2 recent jobs on other properties and been very satisfied, they are doing this work as well. They are prompt, experienced professionals who stand behind their work. Kudos to Terry for saving us from what would have been a recurring issue with moisture damage! -
Review 18 (2024-11-20 - Rating: 5)
Atlantic called me when Jeff was on his way. I really appreciated that. They were on time--within the 3 hours window. Jeff was very nice and professional and explained what he was doing. This is my second year with this company and so far so good. Havent had any emergencies yet with my system, so if I do I am hoping AP&H will respond quickly. My unit is 9 years old now.7/10/24: Trevor came to do my summer service. He was kind, knowledgeable and professional. My unit is 9 years old--a gas pack and Trevor said it was in great shape. This company has been very good for the time Ive been with them. I am thankful. -
Review 19 (2024-08-12 - Rating: 5)
Atlantic was responsive and quick to schedule an appointment. Josh arrived on time and did a great job! Fixed the problems we had in a timely and efficient manner. I definitely recommend them for any plumbing need. -
Review 20 (2024-11-04 - Rating: 5)
Shawn was on time and very professional. He explained any questions I had and made me feel very comfortable. I have been with Atlantic for over 40 years and always suggest them to new people. -
Review 21 (2024-08-20 - Rating: 5)
Trevor did my AC maintenance and explained what was wrong that was making it not work as effectively as it should have, and then again with replacing a leaky outdoor faucet. He was great, friendly, efficient, and knowledgeable. Highly recommended! -
Review 22 (2024-12-19 - Rating: 5)
Rich and his asst did a great job removing the gas heater safely and did a wonder job! I will highly recommend this company. A pleasure to work with! -
Review 23 (2024-12-04 - Rating: 5)
Atlantic heating always does excellent work! They show up quickly, are very responsive, and extremely helpful. Rich explained everything in detail for me and answered all my questions! -
Review 24 (2024-12-03 - Rating: 5)
We had our pre-winter check up today with Shawn. The check up went well, and it is always a pleasure to have Shawn provide the service. Not only is he a very knowledgeable and qualified technician, but he thoroughly knows the company (Atlantic) and the profession. After the service we had a lengthly conversation about our shared community. I felt slightly guilty keeping him late as we were his last service of the day, but his interest in our home shows that he truly believes in customer service. -
Review 25 (2024-12-11 - Rating: 5)
Josh, the representative and service tech of Atlantic Heating and Plumbing was quick, efficient and knowledgeable of the job we needed done. He took off a very old and difficult garbage disposal from under our sink and put the new one on in no time. He also found and patched a leak in our sink. We will always recommend Atlantic Heating and Plumbing to all our neighbors, family and friends. Thank you. -
Review 26 (2024-07-22 - Rating: 5)
I’ve been using Atlantic Plumbing since I bought this house in 2016 — I’m always impressed with their promptness, expertise and professionalism. I returned from an out of town trip and it was over 94 degrees in my home — Trevor showed up in less than 1/2 hour and the AC was back on within the hour — thank you so much! -
Review 27 (2024-05-05 - Rating: 5)
Once again Thank you for such a great detailed service on my AC. When Mark is sent I feel confident everything will be fine. He goes over everything he noticed if my AC filter needs to be replaced and will tell me. Atlantic cares about their customers and I’m treated like family. Trust is crucial to me. See you on the next visit. -
Review 28 (2024-05-17 - Rating: 5)
Mark Wright was thorough, professional and effective at his service call. He taught us ways to better use our HVAC equipment. -
Review 29 (2024-07-05 - Rating: 5)
Atlantic plumbing heating and AC have always responded expeditiously with professionalism and kindness! I have been very satisfied with the service provided by these guys. I recommend them to everyone!Thank you Joe for keeping my 93 yr old mom cool in triple digits this week! -
Review 30 (2024-10-09 - Rating: 5)
Terry was assigned to complete my annual HVAC system checkup. The company set an appointment, informed me before the arrival time and was on time. Terry listened to my concerns and completed the system check. He indicated the condition of my system and voiced to me his recommendations. I was very happy with the outcome and I believe Terry is truly an asset to Atlantic, Plumbing, and Heating company. -
Review 31 (2024-10-07 - Rating: 5)
The work done was very professional. He took the time to explain what he was doing and asked if we had any questions. It was very pleasurable. I highly recommend this company. 👍 -
Review 32 (2024-10-11 - Rating: 5)
Terry was knowledgeable of my system and very particular about doing the maintenance right. He took extra care to make sure my furnace was cleaned out properly and explained things as he was doing them. -
Review 33 (2024-12-20 - Rating: 5)
One of the best companies to work with. Always pro-active on my maintenance plan, worth the price for peace of mind and great service. I recommend them to everyone I know. -
Review 34 (2024-07-12 - Rating: 5)
Trevor was very efficient, he arrived on time, and very polite. We have used Atlantic for HVAC needs since 1992, have always received excellent service from their technicans. We have never felt like we were overcharged or had an issue with a repair or maintenance service. They are keepers in our book! -
Review 35 (2024-12-15 - Rating: 5)
Quick and responsive company. The technician diagnosed and made the repair within 20 minutes. This is an absolutely first class company with first class technicians. Thank. you. -
Review 36 (2024-08-19 - Rating: 5)
Joe did thorough work to diagnose the problem: checked our water heater in the attic, and the house’s crawl space. Ultimately, we did not fix the problem, as breaking the drywall would be necessary for that. Joe explained that if we go this route, we should get a contractor to open and close the wall, while Atlantic would address the plumbing issue when pipes are visible. -
Review 37 (2024-12-16 - Rating: 5)
The tech was excellent and knowledgeable and professional.We learned a lot about our furnace today because he was helpful with our questions. -
Review 38 (2024-10-29 - Rating: 5)
Same day response and the Technician got on the roof and snaked my plumbing. All fixed in a few hrs. Great service a reasonable price. -
Review 39 (2017-07-25 - Rating: 5)
Updated Review-After miscommunication about what exactly a free estimate we received an apology. It was appreciated. So our A/C unit was pretty old and we could have did a quick fix for about 800 bucks but we decide to just replace everything. They worked fast and professionally. We were contacted by the owner multiple times to make sure everything was fine or if we needed any questions answered. Very great service and we appreciate their hard work. They also do Military discounts so that was nice too. I have the names written down at home, Ill update my review with names later. -
Review 40 (2024-11-02 - Rating: 5)
Have been with Atlantic Plumbing for many years & have had excellent service. Terry came & did maintenance on my furnace, it was done in a timely manner. Good until spring. Thanks -
Review 41 (2024-06-26 - Rating: 5)
Had an excellent first experience with Atlantic Plumbing, Heating & Air Conditioning, Inc.! The company came as a recommendation from a friend. My AC unit quit cooling Tuesday June 25th, 2024. They fixed it the next day! From the first call this morning, I felt like I was going to have my problem taken care of quickly and efficiently. Time slot was 9am-12pm. They showed up at 10:30am. Diagnosed the issue and had it cooling quickly. I also, at that time, and with speaking to the tech, decided to join the Discount Club and get the unit serviced today in addition to the repair. That gave me a 20% discount overall and I will look forward to them servicing it in the fall. First on my list of recommendations if anyone asks for HAVC service! Thanks! -
Review 42 (2024-12-05 - Rating: 5)
Shawn has again done a great job. We can always rely on professional staff to service our HVAC system and processing of contracts and respective invoicing is done efficient -
Review 43 (2024-12-17 - Rating: 5)
We called Atlantic Plumbing, Heating & AC Inc. yesterday and requested they send someone out to check an old outdoor faucet. Josh came out this morning, inspected the faucet and it did need to be replaced. Josh did an excellent job replacing the old faucet and was very professional and answered all my questions. Atlantic Plumbing, Heating & AC Inc. administrative staff are excellent too, very responsive to our requests! -
Review 44 (2024-06-12 - Rating: 5)
Atlantic Plumbing, Heating and Air Conditioning surpassed my expectation of superb customer service. My problem was the pipes under the kitchen sink. Josh and his assistant assured me they will take care of it. They were very professional and friendly and did an excellent job. If you are looking for an honest, reliable and caring company call Atlantic Plumbing, Heating and Air Conditioning. I highly recommend them. -
Review 45 (2024-05-22 - Rating: 5)
I have been using Atlantic for the last 6+ months working through some city-related issues that have affected my homes plumbing. They have been extremely knowledgeable and helpful. They are always prompt, and everyone Ive worked with there has been friendly and professional. They have gone above and beyond to help me with the plumbing problems Ive had. -
Review 46 (2024-07-31 - Rating: 5)
From the very first encounter with Mary then to Trevor the service was outstanding. This is coming from one who has a made a professional career in the Facility Services Field, currently working for a local school district as an Administrator.Trevor took the time to communicate and teach as he was going about the cause of the back up, and how to be proactive moving forward.Everyone presented as professional, knowledgeable, and with the best customer service I have noted in quite a while.Thank you for turning a not so good situation into one as pleasant as possible and fixing to problem in a timely manner. Not to mention the price for emergency services was very reasonable.~Sharon -
Review 47 (2024-08-14 - Rating: 5)
APHAC continues to provide outstanding service to us. The techs (especially Shawn) are first class and experts in HVAC. Highly recommend contracting with them. -
Review 48 (2024-07-15 - Rating: 5)
Trevor was extremely professional, personable, friendly, and most of all competent at what he was doing! I feel confident my inspection/maintenance will keep my unit functioning as designed! Thank you Trevor for going above and beyond! -
Review 49 (2024-06-15 - Rating: 5)
Our AC went out on a Friday evening. I called Atlantic plumbing and Heating and spoke to Jordan. He had somebody out first thing Saturday morning to fix our issue. It’s always a pleasure working with them. They respond quickly and are professional and courteous and I am always happy with the service. -
Review 50 (2024-07-05 - Rating: 5)
Shawn was his usual friendly professional self. He did an excellent job, keeping us informed as to any current or potential future issues. Joe followed up with additional service. He was also very professional and thoroughly explained our options. -
Review 51 (2024-06-15 - Rating: 5)
When my upstairs AC broke, Shawn was at my house just one hour after I called Atlantic Plumbing, Heating & Air Conditioning. Very nice man and very professional. 3 days later, Rich, Ethan, and Angel made up the crew that replaced my outside unit, and the air handler in my attic.These men were polite and professional. One of them even helped my wife and me move some bulk trash for my next door neighbor!If you have AC issues, I HIGHLY recommend Atlantic Heating, Plumbing & Air Conditioning, Inc. I couldnt have asked for a better, more professional crew to work at my house.THANK YOU!! -
Review 52 (2024-11-15 - Rating: 4)
So far Terry hasnt done any work for us but he was helpful and told us he would get back to asap. -
Review 53 (2024-12-04 - Rating: 5)
Terry G was here for the annual heat system maintenance check. He took the time to explain what he was doing to measure flow and output, but even better, shared dog pictures! He was professional and friendly, and I appreciate the help he gave when answering questions about completely unrelated plumbing. As always, thanks, Atlantic! -
Review 54 (2024-07-11 - Rating: 5)
Efficient and thorough. Gave a complete evaluation of the installed system and included recommended service. Talked me thru the work being done so I understood how the system was being serviced. Courteous and friendly. Covered every aspect of the system and tested for optimal performance .Great job as always. -
Review 55 (2024-06-30 - Rating: 5)
I am extremely pleased with the service provided by Joshua Pickel. The initial walk through was thorough and we quickly received an appointment for the installation of the Bradford White Gas Water Heater. Joshua installed the Water Heater, while answering any questions I had during and after completion. My wife and I was very pleased with Joshua, an Army Veteran, who is a great asset to your team and Atlantic Plumbing, for a great job and meeting the needs of this homeowner.Tyrone & Celeste JohnsonUS Army Retired -
Review 56 (2024-10-19 - Rating: 5)
Do a great job of notifying us as to time of arrival. Very neat (with booties) and dont track dirt into the house. Do a thorough and professional job. -
Review 57 (2024-12-04 - Rating: 5)
Excellent customer service, and the technicians were top notch. Repaired the leaking valve very quickly! Thank you! -
Review 58 (2024-11-13 - Rating: 5)
Trevor was very professional and polite. He knows A/C systems. He promptly completed the service and offered helpful tips to keep my systems running efficiently. Hope he comes back. -
Review 59 (2024-04-17 - Rating: 5)
I have been a devoted club member dealing with Atlantic Plumbing Heating Cooling for nearly 40 years. The simple reason is because I trust their professional workmanship and reliability. While everyone on Atlantic’s team, from administrative staff to technicians, are great, I must give special thanks to the man I look forward to seeing with every seasonal checkup, Mark Wright; Mark goes straight to his work and is a great communicator. Mark is AWESOME! Thanks! -
Review 60 (2024-10-19 - Rating: 5)
Called them for repairs. They made it a point to come out the next day, and evaluate. Came back a day later for repair, on time and schedules. Awesome professionals -
Review 61 (2024-12-06 - Rating: 5)
As usual the technician was very pleasant, very thorough and explained everything he was doingI have complete confidence in Terri Gainey and Atlantic HPAC -
Review 62 (2024-09-09 - Rating: 5)
Joe did an exceptional job identifying the problem and fixing it quickly. I highly recommend Atlantic for your plumbing, heating and AC needs. -
Review 63 (2024-10-10 - Rating: 5)
Shawn was very friendly and advised me of the condition of my unit and gave me estimate to replace would definitely recommend him to anyone -
Review 64 (2024-06-06 - Rating: 5)
Jordan walked me thru an after hours problem with our AC that got it running.Trevor came out the next morning and gave it a thorough going through, cleaned the internals and drain to prevent a repeat.Both were very efficient, courteous and effective. Unit is up and running, house is comfortable. -
Review 65 (2024-12-12 - Rating: 5)
Terry was knowledgeable and friendly.I would recommend him to anyone requiring AC service. Thanks. -
Review 66 (2024-11-03 - Rating: 5)
11/3/2024: I had another great experience using Atlantic Plumbing HVAC this week. I contacted Atlantic Plumbing about a week ago after I had discovered a crack starting in the copper sewer drain pipe under the crawl space of my home. I made an appointment to have it looked at to see what my options might be. I could have had just a small section of the copper pipe removed and repaired, but decided since our brick rancher was built in 1964, that all of my copper drain pipes had seen their better days and selected to have them all changed out with PVC pipe. The cost to have what was needed to be done was $8,750, and it was worth every penny. Heres a few photos, showing some of the copper drain pipes that were removed, and the new PVC drains installed.The Atlantic Plumbing HVAC workers that came out to our home were Josh P. and Junior A. They did a great job. They changed out all my copper drain lines running between my washing machine, my kitchen sink, bathroom sink, shower and toilet. Its a lot of work to under a crawl space for two days, lying on your side as you remove old plumbing and install all new stuff. They both worked non-stop and earned every dollar for the work they did. This was my first time meeting Josh and Junior and I found them both friendly and a pleasure to deal with. They also answered the many questions I had and explained the process that this type of job required. After the job was done, they removed all the old copper piping and left no mess. I enjoyed talking to both of them and hope I deal with them again. Our little Yorkie, Tiger, usually barks at anyone who walks down the sidewalk in front of our house, and goes even crazier if they get close to our gate or front door. But this time Tiger did real good and didnt make a sound the whole time Josh and Junior worked in our home. I think dogs have a good sense of ones character which says something to me about these two guy the way he behaved. My wife and I were a little concerned how Tiger would be for the couple of days they were here, but it all worked out good and we were able to relax even better then we had expected. Thanks again guys for helping make one of my long time dreams come true while you were here.This is my 3rd time this year using Atlantic Plumbing at my home. The first time was back in March when I had a new 40 gallon Bradford White water heater installed. The 2nd time was for yearly scheduled maintenance on our HVAC gas pack, and this week having all the copper drain pipes replaced under the house. Each time, my wife and I have been 100% satisfied with the work performed. If I had to use one word to describe the quality of work that Atlantic Plumbing performs it would have to be Outstanding. From the girls who take the phone calls for service and do the scheduling, to the workers who perform the various jobs, this company is top notch. I have dealt with a lot of home improvement and repair companies over my 41 years as a homeowner and my experience with dealing with Atlantic Plumbing, Heating & Air Conditioning has been the best. Thanks again to everyone I dealt with this week. I couldnt be more happier with the work that was performed here and the final results.Thanks again everyone, Les, Candy and Tiger. -
Review 67 (2024-10-11 - Rating: 5)
They performed the work I requested, they were efficient, left the place clean, and alerted me to an issue which I have called the city about. Top notch job in every aspect. -
Review 68 (2023-09-08 - Rating: 5)
First time using this company and they were very professional and the tech was very knowledgeable of his task at hand. Highly recommended and will call them again on any future work that needs to be done. -
Review 69 (2024-11-11 - Rating: 5)
Super, well qualified staff who take the time to do the job right. Always willing to explain the HVAC issue and what needs to be done. -
Review 70 (2024-01-19 - Rating: 5)
For me to say that these guys are amazing would be a disservice to how happy I am. I was able to get a same day appointment for my problem. I called for an issue with water flow in my home. Not only did they track down the source of the problem, but they also remedied it and gave me suggestions for other plumbing-related questions I had.Thank you so much for fixing my plumbing issue! I couldn’t ask for better service! The cost was definitely worth every penny! -
Review 71 (2024-06-19 - Rating: 5)
Joe, Junior and Mike did an excellent job replacing my old, damaged sewer line. They were very professional and pleasant in spite of the heat and difficulty digging thru compacted soil. They did everything thay could to avoid unnecessary damage to the yard and cleaned up well in the end. Trevor stopped in to help with the clean up. Thanks to all. -
Review 72 (2024-01-23 - Rating: 5)
Called to make an appointment to have my water heater looked at. Everyone, from the person answering the phone to the technician that arrived at my house (on time!) was courteous and professional. The technician was friendly, thorough, and Id recommend Atlantic Plumbing and Heating to anyone. Indeed, this wasnt my first experience with the company, as they had previously installed a gas line for my range a few years ago and I wont hesitate to call them again, if needed. -
Review 73 (2024-05-29 - Rating: 5)
Both technicians that came out today were awesome. I know one name was Trevor but I cant remember the other.They were quick, personable, and knowledgeable. I definitely recommend if you want the job done right. -
Review 74 (2024-12-06 - Rating: 5)
I have used Atlantic P & H for years. Always great quality job, plumbing & heating. -
Review 75 (2024-08-14 - Rating: 5)
Atlantic Plumbing, Heating & Air Conditioning was very responsive when I recently had problems with my A/C unit. The technician, Shawn Patrick, quickly diagnosed the problem and replaced the defective part to restore the system, explaining everything along the way. I highly recommend this company! -
Review 76 (2024-08-08 - Rating: 5)
The team was very professional and always kept me informed as to what was needed to be done and how they do it. I appreciated most of all that they were always on time, -
Review 77 (2024-10-15 - Rating: 5)
The heat at my moms house wouldnt come on, leaving an ill, elderly woman in the cold. When I called I was inititally told they were fully booked; once I explained the situation they had someone out and had the problem fixed in under 2 hours. I am completely grateful to the whole team for making this happen. -
Review 78 (2024-07-23 - Rating: 5)
Rich is very professional and friendly. He explains your problems and/or demonstrate it to you.I highly recommend him as a knowledgeable and professional service technician to work on any air or heating problems. -
Review 79 (2024-11-12 - Rating: 5)
Tremendous outstanding excellent customer service, as usual. Top notch company, all these many years. -
Review 80 (2024-08-07 - Rating: 5)
Joe was very professional he explained me what part needed to be replaced and told the price before doing the work! Very professional I will use this company in the near future and recommend it to others. -
Review 81 (2024-11-22 - Rating: 5)
Efficient, professional, on time, and left no mess. I had another company but got sick of cleaning up the plastic and debris they left behind. -
Review 82 (2024-11-11 - Rating: 5)
Always polite, professional technicians sent to do the job. Always a pleasure working with this company. Shawn always shares useful/ helpful information . -
Review 83 (2024-09-09 - Rating: 5)
I have been with Atlantic Plumbing, Heating, and A/C for 26 years now at two different homes since 1998. They are always responsive and do great work for a great price. Very friendly too! -
Review 84 (2024-04-19 - Rating: 5)
This is an excellent company with a “mom and pop” feel but a high quality service company. I highly recommend!Trevor did a great job, was very personable and walked me through everything he did with clear explanation. He took his time to do a thorough job. -
Review 85 (2023-12-06 - Rating: 5)
Excellent service as usual. Arrived promptly, quickly identified problems and offered options for repair. Completed the work efficiently and effectively with complete explanation of work done. Trevor was a pleasant and friendly young man dedicated to doing his job with zero defects. Very satisfied with my service. -
Review 86 (2024-02-16 - Rating: 5)
I have been a customer of Atlantic Plumbing, Heating & Air for many years. I have always received very professional and effective assistance from them which is why I remain a long time customer. They are responsive when I call them, make sure to explain recommendations and exactly what is needed to resolve my particular issue. They always send well qualified technicians and I trust them being in my home. -
Review 87 (2024-07-24 - Rating: 5)
I had my kitchen sink cleared of blockage. The young gentlemen were very professional and efficient. I highly recommend this company. -
Review 88 (2024-08-30 - Rating: 5)
Prompt, communicative, professional, reliable every time we have used their. Called in morning for a broken AC, in 90+ degree weather, and got a same day apptmt. Highly recommend this company! -
Review 89 (2023-06-27 - Rating: 5)
I selected Atlantic based on reviews three years ago and have always been very pleased with their service. My service call was scheduled for tomorrow however, they were able to fit me in today. Mark was my technician and he was very knowledgeable. He diagnosed the issue very quickly and had my AC back up in no time. I appreciate your business and your customer service. -
Review 90 (2024-05-21 - Rating: 5)
We have an older home with a gas-fired boiler, and the upstairs radiators were not heating. We called Atlantic and they were very quick to respond. The technician was also quick to diagnose the problem, and repairs were completed the same day.We are long-time customers of Atlantic (10+ years), and theres a reason we stay with them. They are knowledgeable professionals we have come to trust, and would recommend them to anyone! -
Review 91 (2023-11-16 - Rating: 5)
I love everything about this company! They were able to get someone out to my house quickly (same day). The techs were friendly, professional, and very knowledgeable. They took their time to analyze the issue and determined we needed a new unit. They took pictures of the problem and explained everything thoroughly. I can’t wait to get my new unit! -
Review 92 (2024-11-03 - Rating: 5)
We’ve been using Atlantic for over 30 yrs. Always professional, knowledgeable and reasonably priced. Terry was excellent, very polite, helpful and knowledgeable. Great Service. -
Review 93 (2024-06-21 - Rating: 4)
Work was done well, it would have been better if the expected time was more accurate. I was previously told between 9-10, then when my husband called at 10:13, he was told between 9-12 and the team came after 1215. -
Review 94 (2024-09-10 - Rating: 5)
Terry did a great job doing our fall tuneup. He did a through job and explained things to us. He even found a leak in our furnace which he came back the next day and repaired. -
Review 95 (2024-02-06 - Rating: 5)
Rich and Ethan did an amazing job fixing the gas line to my range! They were respectful, efficient, and kind! -
Review 96 (2023-11-16 - Rating: 5)
Rich and Josh from Atlantic Plumbing Heating Air Conditioning came out to service my fire place . They did a great job. Their customer service and knowledge of what I needed done was on point. I would definitely recommend this company just from the great service I was provided from their employees. Kudos!!! -
Review 97 (2024-06-04 - Rating: 5)
Your staff member was very friendly, polite and informative. Was really impressed with him covering his shoes to come in and the cleanup afterward. Very professional service. Thank you. -
Review 98 (2023-12-21 - Rating: 4)
The service technicians were very informative about any issues that may be a concern before I move into my home. Along with a provided few recommendations/suggestions, they were prompt and professional. They also performed a thorough assessment of the entire plumbing system within a reasonable amount of time. -
Review 99 (2024-09-01 - Rating: 5)
Joe was excellent. Professional, knowledgeable and committed to help solving our issue. -
Review 100 (2023-09-23 - Rating: 5)
Team showed-up on-time and replaced our air conditioning system in a very professional and respectful manner. All team members were friendly and explained what to expect as they worked. They left the work site clean and new system has been great. Team member returned the next day to check system after it had been running for a day and ensured everything was performing to specs. I have already recommended Atlantic to some friends! -
Review 101 (2023-10-19 - Rating: 5)
The team of two technicians showed up ON TIME in a two-hour block. I also got a call ahead of time from the office giving their ETA within 15 minutes. They were respectful of my house. They also took measurements to prepare a reasonable estimate for replacement of my system when the time comes. They have maintained my system for 38 years! -
Review 102 (2023-12-13 - Rating: 5)
Atlantic has been fantastic. Theyve responded to my calls within a day. They call to remind you of an appointment, then call the morning of with a time the technician will show up. Theyve never been late. They perfomed each job Ive hired them to do flawlessly and efficiently, and charged a fair price. Im currently contracted with another company for a couple more months. That company doesnt do anything like Atlantic does. When my contract expires with them, Im signing on with Atlantic. Atlantic is now my new go-to for plumbing and heating/cooling. -
Review 103 (2024-04-03 - Rating: 5)
Shawn & Dave installed a new Mini-Split today at Miss Beckys Store at the Poquoson Museum. We have been using this company since the museum was established for our HVAC systems. They are dependable and always fair with the cost. Mr. Jordan Hartman as well as his father Tom have always been supportive of the museum. Thank you Jordan for your caring and support for the museum. -
Review 104 (2024-03-19 - Rating: 5)
Mark was extremely efficient, customer friendly and competent. He had great communication skills and gave us plenty of information about our current systems and upcoming government-mandated refrigerant changes. -
Review 105 (2024-07-01 - Rating: 5)
Shawn was very professional what he did for our Airconditioning problem and very courteous as well. He knew exactly what was the problem and fixed it without any sweat. Thanks Shawn. -
Review 106 (2024-03-19 - Rating: 5)
The guys were punctual, courteous, and professional. After listening to the problem and addressing my questions and concerns, they promptly began and completed the job. I’m satisfied with the results, and I was charged a fair price. Thank you. -
Review 107 (2023-10-03 - Rating: 5)
Honestly I was quoted a much lower price from another company.I went with Atlantic because of the caliber of all the employees. Beginning with the job evaluation, financing and all of the guys who installed all new ductwork under my home.The guys were very professional and respectful of my home.Its feels great to find a company who offers this type of customer service time and time again.A company you can count on with employees who care. -
Review 108 (2024-06-03 - Rating: 5)
Shawn was very thorough in his inspection of my heating system. He answered any questions I had and explained a lot about my particular system. I have used Atlantic Plumbing for over 15 years and would recommend this company to anyone needing any plumbing, heating or AC work. -
Review 109 (2024-08-19 - Rating: 5)
Shawn was very helpful in listing my options for getting my AC fixed or replaced, pros and cons. -
Review 110 (2023-11-30 - Rating: 5)
I received phenomenal service today from Atlantic, specifically Trevor D. He showed up EARLY (after the admin person called me and asked if it was OK). He was dressed professionally in his clean van, explained the extent of the service he was intending to do to confirm the scope, and then he took me step by step through everything he was doing to confirm the system that Atlantic installed last summer was working well. Trevor has extensive knowledge in HVAC and electrical systems and with his military experience was able to connect with me on a personal level (Im an Army vet now working for USAF). He patiently answered additional questions about my system and also what to look forward to next Spring when a technician comes out to check the new AC system for us. I have used other local HVAC companies before and in my experience, Atlantic is the best. -
Review 111 (2024-10-01 - Rating: 5)
Terry was great. He explained what he was doing and why as he checked the operation of our system preparing us for winter. -
Review 112 (2024-08-04 - Rating: 5)
Terry explained the nature of the repairs needed and several options dependent on our preferences. Great service ... -
Review 113 (2024-02-23 - Rating: 5)
Joe K. and his assistant came in and checked the plumbing around the house. They were very nice, professional, knowledgeable, informative and on TIME. He even told me some tips and pointers on some other things around the house. If I have any more plumbing or hvac issues, Im definitely going to give them a call. -
Review 114 (2024-03-22 - Rating: 5)
Thanks to Atlantic Plumbing, Heating & Air Conditioning Inc. for fixing our clogged drain! We called late in the afternoon and they were out first thing the next day. Trevor was kind, professional, and efficient! We highly recommend Atlantic Plumbing, Heating, & Air Conditioning! Thank you so much! -
Review 115 (2023-11-21 - Rating: 5)
So great to see Mark today for our heating inspection! Hes watched our dog grow up and get old! He also gave me advice on my gas fireplace and a toilet issue. He and my hot water heaters relationship predates me living in this house! 25 years! Something to be said for long-term employees and a trusting relationship with customers. Always happy with our service. -
Review 116 (2024-04-12 - Rating: 5)
Trevor was great! He replaced my archaic disposal and corrected how my pipes were run so my sink doesn’t smell anymore. He was in and out in no time, and very friendly. Super professional as well. -
Review 117 (2024-04-16 - Rating: 5)
The day before I hired another company...big mistake. after working 2 hours they said my sewage line was clear and it was a city problem. Called Atlantic and they came out the next day..found the clog 30ft in my sewage line and cleared it . Real professional equipment and personnel to operate equipment. Very reasonable prices. Will be calling Atlantic from now on... -
Review 118 (2023-12-19 - Rating: 5)
All the staff at Atlantic Plumbing, Heating & Air Conditioning are outstanding to work with. Mark arrived at my home, listened to my concerns, and was very professional and polite. I do recommend this company to anyone who has the need for plumbing, heating, or air condition service and repair. -
Review 119 (2023-12-26 - Rating: 5)
JOE & JR were excellent. Diagnosed the issue promptly. My equipment working perfectly, and issue falls back to the City of Hampton. Professional, courteous, would hire again in a heartbeat. Great addition to the Atlantic company -
Review 120 (2024-05-22 - Rating: 5)
Rich and his team installed my new HVAC system and did an excellent job. They were polite and professional and there was no disruption to the comfort level in my home. -
Review 121 (2024-01-16 - Rating: 5)
Atlantic HVAC was great and Shawn was pleasant to talk with as he waited for the next step. He informed us what was the issue and made it all work. We have used Atlantic for many years and many projects. Never disappointed!!! -
Review 122 (2024-05-15 - Rating: 5)
2017: We have used Atlantic twice now for A.C. repairs. Both technicians each time were knowledgeable, professional, and friendly. I called for service both times and received same day service. Pricing is reasonable and service is awesome! We will continue to use Atlantic for the services they provide! Thanks for helping us out!!2020: Joe came out again for another AC repair, awesome guy. Joe got us up and cool again fast and efficiently. I really appreciate you coming out so quick. Its nice to have a Friendly and Professional company I can rely on! Thanks for the great service, pricing was very affordable.2024 Joe is still awesome thanks for plumbing this time x3 -
Review 123 (2024-07-22 - Rating: 5)
Prompt emergency response on Saturday. Thorough analysis of problems and parts replacement. Friendly knowledgeable technician. Very positive experience. -
Review 124 (2023-11-13 - Rating: 5)
We have trusted Atlantic Plumbing, Heating & Air Conditioning with our familys professional home services needs for over 40 years. Atlantic offers multiple services easing the pain of finding a reliable and professional home services provider. Additionally, Atlantics licensure and organizational qualifications are second to none and reassure my family that the best talent in the area is providing the service. I was recently reminded why after 40 years this review is long overdue because we reached out to Atlantic about a plumbing issue. Atlantic understood both the priority, but also the gravity, of the situation because of the limited number of bathrooms in the house. Without hesitation, Atlantic responded in person to diagnose and service the reported issue. We are beyond grateful for the many years of service and look forward to many more. I extend my highest level of recommendation. -
Review 125 (2023-10-12 - Rating: 5)
Trevor and Angel were pleasant and professional. They worked quickly and got me all sorted out. Its hard to decide what contractor to go with when they all charge for the quote (most will apply that to the service) so just know, you wont go wrong calling Atlantic. -
Review 126 (2023-07-05 - Rating: 5)
Had to get our water heater replaced on short notice. They did an amazing job. Went flawlessly -
Review 127 (2023-09-09 - Rating: 5)
The four workers showed up at the scheduled time, introduced themselves and got right to work. They took time to protect my carpet and any other items that may be in their area of work. They didnt need constant supervision but knew I was there should they have any questions. The four of them worked well together and quite efficiently. The work was completed in the timeframe I was given and when they left all the debris had been cleared and you would not have known the work had been accomplished. I would highly recommend this company. -
Review 128 (2024-01-24 - Rating: 5)
Mark W. was nice and informative. My heating issue was fixed in less than an hour all at a reasonable price. Would definitely use Atlantic plumbing again for other house hold repairs -
Review 129 (2023-12-07 - Rating: 5)
Mark arrived on time and was extremely polite. He listened to my description of the problem, and immediately identified the cause. He made a suggestion to fix the situation and provided an estimate for the work to be done. Very efficient and knowledgeable. -
Review 130 (2024-07-12 - Rating: 5)
Service was from a personable, knowledgeable technician who did a thorough inspection of my two heat pump units. -
Review 131 (2024-07-16 - Rating: 5)
I have used Atlantic for years. They are outstanding techs and do excellent work at a very reasonable price. -
Review 132 (2024-07-22 - Rating: 5)
Dave is very knowledgeable within the HVAC industry. Dave is also very personable with the customer. -
Review 133 (2024-11-19 - Rating: 5)
He notified me of his arrival and was on time. He invited me to watch and explained everything to me. -
Review 134 (2024-07-01 - Rating: 5)
Shawn was helpful not only successfully fixing our issue, but in explaining how everything worked and giving helpful tips for maintenance and prevention. -
Review 135 (2024-01-12 - Rating: 5)
We have always had great service from Atlantic for over 30 years. The young men are always courteous, know their business and do excellent work. Weve never had a complaint. -
Review 136 (2024-09-05 - Rating: 5)
Great service from start to finish! I was scheduled promptly for a service call with a narrow arrival time (9:00 am to 9:15 am - NO waiting around for hours) and the Tech arrived right on time. He listened closely to what my problem was, made his own careful evaluation and then gave me a very reasonable estimate. Parts were quickly delivered and installed. He not only made the repair, he performed some preventative maintenance cleaning to leave the entire unit much better than when he arrived! Thank you! -
Review 137 (2024-11-13 - Rating: 5)
Great work pleasant people to deal with and very knowledgeable about HVAC systems -
Review 138 (2024-12-20 - Rating: 5)
Refreshing to experience the same excellent service continues since 1978 when I first started with Atlantic. This young man was excellent at his job and certainly knew his job/work a credit to yall. -
Review 139 (2021-11-08 - Rating: 5)
Weve been with Atlantic for over 15 years, and theyve never let us down. Our technician Shawn is awesome - friendly, courteous, and professional. The receptionist, Jennifer, always keeps us updated on everything - technician arrival time, yearly service reminders, etc. She listens closely and is very caring. We are extremely happy with everything theyve done for us over the years. Highly recommended! -
Review 140 (2024-04-04 - Rating: 5)
I had my 3 handle shower valve replaced with a single handle valve and I was extremely impressed with the service I received. The technician did an outstanding job and greatly exceeded all my expectations! -
Review 141 (2023-09-18 - Rating: 5)
Had polybutylene (QUEST) piping that started failing throughout the house. Got a quote for complete repipe, new main water line, and new water heater. Price was very fair. Its a rental house, and they went above and beyond to schedule everything with the tenant. Jennifer and Jordan are awesome and very communicative. The job went great. Highly recommend! They are rockstars! -
Review 142 (2023-12-15 - Rating: 5)
Joe and Junior provided great service, including the annual maintenance and one covered repair. we have used Atlantic for 8 years and found them to always be thorough and professional. -
Review 143 (2024-05-02 - Rating: 5)
Joe K. & Junior were great, they took the time to explain the issues and potential solutions so that I understood everything. Their knowledge & attention to detail was top notch! -
Review 144 (2023-09-24 - Rating: 5)
A team of two Atlantic plumbers arrived on time to replace a kitchen sink faucet that was in a very difficult place (corner cabinet with small opening). The lead plumber placed himself inside the cabinet and removed the faucet (tough job) and then they installed the new faucet. They accomplished this in less than an hour. Amazing! -
Review 145 (2024-10-10 - Rating: 5)
I have always been so pleased with Atlantic Plumbing. I have used them for years and definitely would recommend them. The Technician was Shawn Patrick that came out, I always like when I get him. He is so nice and knowledgeable. -
Review 146 (2023-02-19 - Rating: 5)
After our HVAC system went bad for the second time in a year from an existing company. I called Atlantic for a quote on installing an entire new system. The quote was very competitive with top quality systems. They were able to fit us in quickly as we have a young child in the house. They arrived promptly, respected our home and, knocked it out efficiently cleaning up after themselves when complete. We will definitely be utilizing services in the future. -
Review 147 (2024-03-08 - Rating: 5)
I have been a customer of Atlantic PHA for several decades and what keeps me as a customer is the outstanding customer service, attention to detail, competative pricing, and most of the all the friendly and personable staff. Thanks go to Jennifer, Mark, Shawn, and Joe (hope I didnt leave too many staff out of this review).Thanks -
Review 148 (2024-05-01 - Rating: 5)
Been dealing with Atlantic Plumbing Heating and Air for years for plumbing, heating and Air. They are top notch, experienced and trustworthy. I highly recommend this company. -
Review 149 (2024-12-20 - Rating: 5)
Very happy with Atlantic, Heating & Air Conditioning service, great job! -
Review 150 (2024-09-06 - Rating: 5)
Joshua Pickel was great very professional this was the second job he has done -
Review 151 (2024-06-30 - Rating: 5)
3 days of 95+ temps and AC goes out - came out on Sunday, replaced capacitor and had AC back online in no time - friendly and knowledgeable service tech -
Review 152 (2024-11-08 - Rating: 5)
Friendly, courteous, and efficient... another successful tune-up! -
Review 153 (2024-11-15 - Rating: 5)
Very professional and thorough inspection of my furnace in preparation for heating season. I appreciate the good dependable and quality service. Thank you Trevor and the entire Atlantic PH&A team. -
Review 154 (2019-12-04 - Rating: 5)
The hottest days of summer, my AC went out. I had used a company on 3 different occasions for the same AC problem with no avail. I contacted Atlantic Plumbing Heating and AC Inc after searching online and reading reviews.The company worked with my busy schedule and arrived on time. Shawn is very knowledgeable, friendly and arrived promptly. He provided excellent service at a great price. -
Review 155 (2024-05-01 - Rating: 5)
Have been using Atlantic Plumbing for over 20 years. Their work is consistantely excellant and they care about their customers. I reccommend them most confidently. -
Review 156 (2024-09-13 - Rating: 5)
Excellent service and the technician was very professional and extremely knowledgeable. -
Review 157 (2023-12-14 - Rating: 5)
Trevor was great. He didnt give up on our problem and our issue was resolved with his persistence! He actually seemed to care about our situation. Thank you Trevor! -
Review 158 (2024-10-29 - Rating: 5)
Terry was informative, diligent and successful in the repair of our Gas Pack unit. He even checked on the warranty of the fan and found it was still under warranty and this saved us a few hundred dollars!! Thank you Atlantic!! -
Review 159 (2024-05-29 - Rating: 5)
What decent plumber cost an arm and a leg anymore? But Atlantic sells you peace of mind in the bargain. Skilled workers. -
Review 160 (2024-06-21 - Rating: 5)
Season maintenance performed on AC. Technician (Trevor) was on time and performed a thorough check up. Good to know the AC will be working on a hot summer day. -
Review 161 (2024-04-24 - Rating: 5)
Josh and Junior were extremely thorough and very honest about the work they were doing! They were efficient! Thank you again! -
Review 162 (2024-06-17 - Rating: 5)
Excellence communication and very professional. Went over all the steps he performed and was very pleasant. Thanks ! -
Review 163 (2024-09-17 - Rating: 5)
Shawn completed our Fall/Winter service as part of our prepaid plan. As he has done for many years, he was timely, efficient, and completed the service and gave us the results (heating systems were working properly). Always great to see him! -
Review 164 (2018-08-01 - Rating: 5)
My wife and I have used Atlantic for plumbing issues (2 separate visits now), and today we had them come out for an issue with our air conditioner.We have a 5 month old baby, and a 3 year old, so we were super impressed when they were able to come out quickly to fix our a/c.For today’s visit, our tech was Mark and he did an amazing job. He was professional, polite, and he put on shoe covers over his shoes when inside our home. Mark also communicated clearly (in terms that I could understand) what was wrong, and what he did to fix our a/c unit.Between all the visits, Atlantic has done an incredible job. We can’t say enough good things about their techs, and the owner behind the company, Tom Hartman. As long as we live in the area, we will always use Atlantic. If you’re looking for an air conditioning, heating, or plumbing company that you can trust, and that will do an amazing job… don’t hesitate at all, just call Atlantic. -
Review 165 (2024-02-14 - Rating: 5)
Very fast response to my plumbing needs with excellent customer service from two very safety conscious repair technicians; knowledgeable and friendly...both very much assets to your company! -
Review 166 (2024-08-06 - Rating: 5)
I had a bit of an issue that needed quick attention (gas leak). From calling the office to having someone here was just a matter of a couple of days. The work was performed thoroughly and professionally. As we are in the process of selling our home after 26 years, I have recommended Atlantic to the prospective new owners. I will also be in touch when I take possession of my new home next spring. -
Review 167 (2024-12-05 - Rating: 5)
Thanks to Joe Kirkland for clearing the Bathtub clog . He was quick and efficient. -
Review 168 (2022-07-25 - Rating: 5)
I want to give a HUGE thank you to the staff (Tom, Allen, Jennifer and Jordan) just to name a few. They were such a big help when I called about my A/C unit not working. I ended up having to get a new unit and they were very prompt with getting one ordered for and installed within a matter of days. I will definitely be using this company for now on. -
Review 169 (2023-12-29 - Rating: 5)
Trevor D. was super friendly and very professional. He took the time to discuss what he observed during the inspection and what he did to my unit. -
Review 170 (2023-10-09 - Rating: 5)
We’ve used Atlantic Plumbing services for years now! It’s nice to see familiar faces and we know we’ll always get superior service. Highly recommend them!! -
Review 171 (2024-11-21 - Rating: 5)
Shawn was very professional, courteous, helpful, and informative. -
Review 172 (2024-07-24 - Rating: 5)
Completely professional and thorough review of my HVAC problem, with a complete solution. Thank you! -
Review 173 (2022-10-30 - Rating: 5)
My water heater sprung a leak. Called APHAC and they installed my new water heater in 2.5 hours complete with haul away of the old unit. The technician also answered my questions about my plumbing needs. I am a satisfied customer. I will recommend APHAC to my friends and family -
Review 174 (2024-07-15 - Rating: 5)
Good service, competent technicians. Have been with them for years and expect to continue. -
Review 175 (2024-09-17 - Rating: 5)
I highly recommend Atlantic Plumbing. We had a leak and they came out promtly on a Sunday to fix it. Dave and Trevor were both awesome. Very professional, prompt and reasonably priced. -
Review 176 (2017-02-07 - Rating: 5)
We had an urgent need to replace our failed hot-water heater. Mark came out and we had a new hot-water heater installed within 4 hours of making the initial call. The technicians were friendly, helpful and polite. We will never go anywhere else. -
Review 177 (2024-05-07 - Rating: 5)
He was on time and he unplugged the old stove and hooked up the new one. Unfortunately he was unable to take away the old stove, we took it to the dumpster. Please replace my name with Devin Claiborne because he no longer works here. Tks -
Review 178 (2016-04-21 - Rating: 5)
Rich r was on time , ,very professional , efficient and personable . He is a good ambassador for the job. I have used this company for years and will continue to do so as along as there are people like Rich who gives me the confidence that. With one phone call, my service needs are met. He makes the customer feel that he wants the best for us. Always provide helpful hints...Go Rich! Thank you! -
Review 179 (2024-07-19 - Rating: 5)
Service was excellent, friendly and knowledgeable. Hard working and reliable. -
Review 180 (2024-09-26 - Rating: 5)
Friendly, timely, courteous, excellent service, as always! Been using Atlantic for 30+ years -
Review 181 (2020-07-01 - Rating: 5)
AC went out at our rental property and after getting blown off by the home warranty company technicians that kept canceling appointments for over 2 weeks and finally came out to diagnose and still require another appointment to repair the issue and rather than the 8th bandaid, decided to replace the whole system. Initially almost went with the company home warranty sent out, but after little research, I couldnt find many reviews on that company, and the ones I did were not good, not to mention they were not accredited with the BBB. So I decided to get a quote with Atlantic. I definitely paid more, but I got items that were not going be replaced by the other company and a unit appropriate for the house. After making the call to Atlantic, I was quickly connected with Tom the owner and had nothing but professional and expeditious service. I live out of state and feel very comfortable with choosing Atlantic for replacing my HVAC, knowing they stand behind their quality. Its only been 1 day, tenant says system is working great. So there is definitely time to pass to see overall, but even then I still feel great knowing Atlantic will be there to stand behind the products. They also did my hot water heater in like 2016. I will continue to reach out to Atlantic For my plumbing and HVAC issues. -
Review 182 (2023-11-08 - Rating: 5)
I would highly recommend this company and Rich and Jr are professional technicians that restored my heat right before the holiday. This company have reasonable prices and prompt service. -
Review 183 (2024-07-27 - Rating: 5)
Joe and his team did a professional job and would call again for my plumbing needs. -
Review 184 (2019-07-26 - Rating: 5)
I had Atlantic Plumbing replace my old Central Air unit with a 14 Seer HVAC Package. I was very pleased with the work and impressed by the sheet metal work at the base giving it a very clean look. I had some questions about the installation. They sent a technician out the next day and now all is well. -
Review 185 (2024-05-09 - Rating: 5)
Trevor came on time and did an excellent job. He explained everything he did. Very satisfied -
Review 186 (2024-09-21 - Rating: 5)
Got our heat pack checked for the upcoming winter. Technicians arrived on time, checked and cleaned our system (its outside and leaves will collect inside) and spent the time to discuss any potential problems that might appear in the future. I would recommend Atlantic to everyone. -
Review 187 (2018-12-07 - Rating: 5)
I messaged the company on a Sunday night about a leak in my laundry (on 2nd floor) and One of the assistance message me back in 10 minutes seeing if it was an emergency or if you could wait till the morning I said I could wait to the morning and they would call me at 8 AM. Unfortunately he copied my number down wrong so I didn’t get a phone call but when I called him at nine they were very apologetic and said they would have somebody out today. Dave and Jordan arrived And were extremely polite and got right to inspecting for location of the leak. Leak was isolated and all repairs made in about 2 1/2 to 3 hours. Price for repairs was very reasonable and I will definitely recommend them to any friends in the area. -
Review 188 (2023-09-15 - Rating: 4)
We contacted them for a possible leaking pipe. The plumber came out in a timely manner, however, after cutting 4 holes in the wall was unable to locate the leak. He said the washer was leaking which ended up not being the case. We called for him to return and was told they didnt have anything for 2 day which I didnt understand because they advertise 24/7 service and obviously obviously missed something the first time. We ended up calling a different plumbing company who came out within 2 hours and fixed the problem. The pipe that was leaking was going into the floor so there was no need to have cut the wall and exposed the pipes which will be an additional expense to fix. Poor customer service.Jordan reached out to me and quickly resolved the situation by offering a refund of the diagnostic charge which was satisfactory to me. I appreciate his follow up and willingness to resolve the issue. -
Review 189 (2024-08-13 - Rating: 5)
Trevor was personable, professional, courteous and knowledgable. He explained what he would be doing and informed me of an issue that he saw along with the cost. Completely satisfied with work performed and the timely manner of the service call. -
Review 190 (2024-03-05 - Rating: 5)
Inspected water damage for insurance claim. Diagnosed water leaks in kitchen and bathroom. Inspected crawl space for any possible water damage. Excellent service! -
Review 191 (2024-03-08 - Rating: 5)
Josh did a professional job installing a recessed water valve for my an ice maker for my refrigerator. I am extremely pleased with the work he performed.