Keiffer Southtowns Enterprises

Located in Hamburg, New York

Address: 4945 Southwestern Blvd, Hamburg, NY 14075, United States

Phone: +1 716-649-3866

Rating: 4.8

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-21 - Rating: 5)
Great service! Called to have my winter furnace maintenance done, got an appointment within a week. Was kept up-to-date when my technician. James would arrive. Everything was done within 30 mins and a new filter didn’t cost me anymore than it would at the store.

Review 2 (2024-12-16 - Rating: 5)
Answered my call very quickly. The gentleman who worked in my home was knowledgeable, kind and efficient. I highly recommend Keiffer to anyone with plumbing problems! Also, office staff was very helpful.

Review 3 (2024-10-01 - Rating: 5)
First time using Kieffer plumbing and we are very pleased. We were able to get an appointment without a long wait..which is hard to get when dealing with plumbing jobs. Communication and friendliness was above average. The RATE was VERY reasonable and the work was done in a timely manner. We will definitely be calling Kieffer for any upcoming plumbing issues in the future and we highly recommend them to anyone looking for help with their plumbing issues!

Review 4 (2024-10-03 - Rating: 5)
We have used Keifier for our plumbing needs for at least 15 years now. They are our go to and only company we use and trust. When we have a emergency they have been there for us in a acceptable time. I would recommend them to anyone looking for a need or a different plumbing service.

Review 5 (2024-10-15 - Rating: 5)
My furnace was not working. Called Kieffer and was well taken care of by Amanda. She sent James within a few hours. He was very efficient and polite. Within 45 minutes, he had fixed the problem. I heartily recommend Kieffer for any kind of heating problem. Well done Amanda and James!

Review 6 (2024-06-18 - Rating: 5)
Had Keiffer install an updated sump pump in my home. As always, work was professionally done and the installers were efficient and friendly to deal with.For over 25 years now Kieffer has been my exclusive go-to for all of my HVAC and plumbing needs. Theyve never disappointed.

Review 7 (2022-01-01 - Rating: 5)
I needed my tub fixed as water was pouring out of it. They came out THAT Day, for four hours, and totally redid all the plumbing in my shower for me and did it the correct way. He raised the shower head for me and made my two handle shower into the updated single handle. He was super professional and showed me how to put all the fixtures on once I’m done doing the tile myself. He even tightened the water main fixture for me so it wasn’t leaking and made sure my pilot light was lit before he left! All of this was only 600 dollars for four hours of extensive labor. I would use them and recommend them to everyone I know! They also have done chimney work and they just redid my friends sink as well. Great business. Roy’s couldn’t come out for four days when I had no water!!!! I will never call Roy’s again. I’m 100% going with keiffer!!!

Review 8 (2024-07-20 - Rating: 5)
They installed my furnace in 2012 and I have had no issues with it at all. They just installed My A/C a few days ago and the house feels nice and cool. Awesome job guys!

Review 9 (2024-08-05 - Rating: 5)
The crew was very knowledgeable and fixed the plumbing issue in short time. Would recommend Keiffer to anyone who needs HVAC or plumbing install and service. Thank You

Review 10 (2024-06-21 - Rating: 5)
Technicians worked very efficiently and explained the operation of our new faucet. They were both very professional. We are very satisfied with their work and will contact Keiffer again for future needs. Thank-you.

Review 11 (2024-10-04 - Rating: 5)
Keiffer is quick to respond to any service needs friendly and professional. I have been a customer for over 20 years and highly recommend their services.

Review 12 (2024-10-02 - Rating: 5)
I seen the guys doing a job across the street. I ask one of them to check my water heater that needed to be replaced and they fit me right into the schedule. I am beyond grateful God is good.

Review 13 (2025-01-03 - Rating: 5)
Keiffer has always provided great service. James was excellent!

Review 14 (2024-06-21 - Rating: 5)
I’ve hired Keiffer Southtowns for a couple plumbing jobs now and they’ve done excellent work both times. Very friendly and reliable customer service too. Highly recommended.

Review 15 (2024-04-22 - Rating: 5)
We thought we had a gas leak, so I called Keiffer and they sent their technician John out and sure enough it was a gas leak. John handled it in a professional manner and made sure we felt safe and secure. Wont call any one other than Keiffer!

Review 16 (2024-04-24 - Rating: 5)
Had a slow leak...which would only get worse in time...in a valve feeding my tankless hot water / heating system. Plumber promptly came out, shut down the system, and replaced the valve. Did a great job on the plumbing part, however was unfamiliar with restart procedure for the tankless unit, so it took us awhile to get hot water, as it took a follow-up visit from another technician more familiar with the system. Otherwise, as the Bard says, Alls well that ends well!

Review 17 (2024-10-13 - Rating: 5)
Work was done efficiently; report of work was passed on to me in a professional manner!

Review 18 (2023-08-12 - Rating: 5)
Had water backing up from our main drain. I called and explained the problem in the morning, and he said he thought he knew what it may sound like and could have a technician out that afternoon. He also quoted detailed pricing so we knew what to expect. The plumber sent word he was on the way within the time frame I was given. He assessed the issue and knew exactly how to get us fixed up. Also VERY reasonably priced, in my opinion.

Review 19 (2024-06-25 - Rating: 5)
We have been using Keiffer for years because they are always fast and reliable and get the job done right.

Review 20 (2024-06-14 - Rating: 4)
Service was friendly and nice. But you should put in your text message who its from to do the survey. Lucky I recognized the number. Lol. Thanks again

Review 21 (2024-10-23 - Rating: 5)
The guy did an excellent job I use them for everything

Review 22 (2024-04-17 - Rating: 5)
Excellent service from this team Dan and Christian were great will be doing more work with me for whatever I need gene was unmatched in his knowledge and customer service very happy with the results

Review 23 (2024-06-26 - Rating: 5)
They came in a timely manner fixed problem I have used them many times the clean up after themselves always kind and courteous THANKS

Review 24 (2024-08-15 - Rating: 5)
Reliable and honest…. They are always my first call for heating and cooling

Review 25 (2024-09-09 - Rating: 5)
Would recommend your company, the guys were awesome friendly professional Was a pleasure

Review 26 (2022-10-03 - Rating: 5)
The most honest and knowledgeable HVAC I have ever dealt with. Serviced old boiler and advised it was working fine albeit a few tweaks. All others tried to sell me a new system $9,000 and $12,000 quotes (Roy’s).No need to go anywhere else. Five stars plus!

Review 27 (2022-12-22 - Rating: 5)
A different company charged me $100 just for a diagnosis, only to tell me I need to buy a new furnace! Keiffer came out right before a snow storm, and in 15 minutes had my furnace running again. Most companies don’t fix things anymore, they just want to replace. However Keiffer is an old school company, with knowledgeable staff, who are reputable, friendly, and honest. I can’t say enough good things about them. Thank you Ryan, Kevin, and Gene. The owner is a licensed plumber, electrician and HVAC tech and used to run the adult learning program at Boces. Call them, you won’t regret it.

Review 28 (2024-10-08 - Rating: 5)
Terrific response every time, and always going above and beyond. Simply the best!

Review 29 (2019-10-17 - Rating: 5)
I called them at 3:50 P.M. on a Thursday and they sent out a technician in 20 minutes. Of course, when he arrived, we could not replicate the problem. We spoke a bit about the furnace, and he did a tune up and replaced the thermocouple. The bill was very reasonable, especially given that they came out within 20 minutes of the first call. The technician was very knowledge, friendly, and honest.

Review 30 (2020-01-15 - Rating: 5)
Amazing! Called because our AC was not working and they were at my house in less than two hours. Bob came and he was great. He explained everything to me and was so patient with my kids needing to follow us around. Very reasonable pricing. I would call again and recommend to anyone.

Review 31 (2024-08-13 - Rating: 5)
Very polite and John was very professional would highly recommend them

Review 32 (2022-01-17 - Rating: 5)
I called Keiffer Monday morning because our furnace quit working on Sunday. I was told someone should be out by 2pm. I said that would be fine because I still had to clean out my driveway. I was notified that someone would be at.my house by 11 am. The technician was professional and said that he should have the part this afternoon and was coserned that we had heat. He arrived around 2 with a new part and we now have heat. Thanks

Review 33 (2018-02-28 - Rating: 5)
We had a great experience with Keiffer’s when our sewer backed up last week. They came out that day and arrived the hour they said they would, which is so important. The service man was efficient and and answered all my questions. Would definitely use them again and not just for emergency situations!

Review 34 (2024-05-03 - Rating: 5)
James was professional and friendly. He explained what he did and answered all my questions. I would recommend Keiffer to everyone!

Review 35 (2024-11-04 - Rating: 5)
Friendly, professional reasonable prices kiefers honest and willing to give us information on how to improve things they are not pushy always answer the phone and are willing to help .

Review 36 (2023-02-14 - Rating: 5)
A labor of love, value and honesty! First the staff in the office, Victoria and Amanda, patient, understanding, call you the day of the appointment to let you know the techs are on there way, most pleasant staff I ever have dealt with. Then there is Gene, Christian, John and other techs, honest, professional, on time, courteous, layout tarps so they dont dirty the floor, sweep up. Now the crux of this review. A boiler for a hot water system heat, 55yrs old bit the dust, of course it had to be around the time of the 2 snow storms of late. Gene and I along with my wife discussed replacing the old boiler with a Combi Boiler. 95% efficient. For now will do the hot water heat, but in the future when hot water tank bites the dust, will also connect to the Combi Boiler to heat and supply hot water all in one small compact unit. Hangs on the wall, more storage space for the wife things. The service plan offered was purchased at a fair price also.Keiffer exceeded our expectations beyond imagination!

Review 37 (2021-01-17 - Rating: 5)
I couldnt keep the pilot lit and I tried all night switching our little space heater from room to room trying to keep my family warm so first thing I stared looking for a local co. After the first one gave me a headache I found Kieffer and thank God I did. He came in and had the problem fixed in 10 seconds by cleaning the dust from the pipe that was blocking the pilot, he charged only for the service call when he could have told me I needed a new furnace. I was warm and happy. Thank you Keiffer

Review 38 (2024-08-20 - Rating: 5)
Excellent work by the 2 men who came to clear our sewer.

Review 39 (2024-04-12 - Rating: 4)
Was very happy with the service. They came as scheduled and did a good job explaining what they were doing.

Review 40 (2024-09-14 - Rating: 5)
Found the problem with on demand heater and corrected it in no time. Thanks

Review 41 (2024-09-14 - Rating: 5)
Always so professional, personable and educational!!! Recommend to everyone

Review 42 (2024-10-20 - Rating: 5)
Good job! Always use Keifer

Review 43 (2024-03-29 - Rating: 5)
Always professional. Clean, efficient work. Its always 100% when they finish up. Simply the best.

Review 44 (2019-05-20 - Rating: 5)
Excellent work. Paul and crew were efficient knowledgeable and professional. Had a backup generator installed. Work completed on time, very neat and was well informed throughout.

Review 45 (2024-05-24 - Rating: 5)
The technician was polite, knowledgeable and polite, he even answered all my questions, and he was on time

Review 46 (2019-10-21 - Rating: 5)
I have had several large projects done by Keiffer. The installed a new furnace, rebuilt the basement drainage system, and installed a new sump and drainage system. Very pleased with the work each time.

Review 47 (2024-07-15 - Rating: 5)
Timely response fast service polite technician highly recommend

Review 48 (2024-10-28 - Rating: 5)
Good people, prompt, capable and honest

Review 49 (2024-06-14 - Rating: 5)
Excellent service!!! Friendly, informative, knowledgeable and the best technicians. Always use local, experienced and affordable services. I highly recommend Keiffer for your projects and repairs!!

Review 50 (2024-06-13 - Rating: 5)
They came to work on my plumbing issue the same day I called. The problem was fixed in about an hour. The two guys that came out were very nice and had decades of experience. The cost was very reasonable. I definitely recommend them!

Review 51 (2024-05-22 - Rating: 5)
Air conditioner not working, fixed problem efficiently being courteous . Pleasant experience

Review 52 (2024-06-25 - Rating: 5)
Keiffer is the best. Always prompt and professional

Review 53 (2024-06-11 - Rating: 5)
Keiffer always does a great job and everyone who’s ever been to my house from there has been very friendly and professional. I definitely recommend.

Review 54 (2024-10-11 - Rating: 5)
Engaged and friendly all the way through the cycle.

Review 55 (2024-09-25 - Rating: 5)
Very professional and efficient.

Review 56 (2024-05-23 - Rating: 5)
They were quick to respond and easy to communicate with.

Review 57 (2024-03-20 - Rating: 5)
Great experience, as always. I have used them in the past but for plumbing issues, and of course all after hours or weekends, but they always show up. Today, came home from work, house very cold, furnace isnt working, within one hour they showed up, even more impressive, it was the owner, very reasonable price, great communication as to what was wrong, I can go on and on, but, I will not, you get the picture, if you have plumbing or heating issues, just call them, great service and they really care.

Review 58 (2024-05-12 - Rating: 5)
Great, friendly service! Highly recommend!

Review 59 (2024-11-13 - Rating: 5)
Took care of me right away

Review 60 (2024-05-14 - Rating: 5)
John did an excellent job...made me a future Keiffer customer. I ask him to have a quote prepared for some additional plumbing work.

Review 61 (2024-05-13 - Rating: 5)
John, the plumber was courteous and professional. He explained the problem and fixed our plumbing problem quickly.

Review 62 (2021-12-09 - Rating: 5)
Had my furnace and generator serviced today great job very satisfied.

Review 63 (2023-03-06 - Rating: 5)
What a harsh winter it’s been! Our furnace had enough of it too & finally gave up! But thankfully for Keiffer Heating Cooling & Plumbing, they did an absolutely amazing job replacing it so that we’re warm and toasty again! From our first call to their friendly office staff, to the skillful and polite service technicians, we’ve had a first-rate experience with their professionalism and personable customer care. They were right on time, prepared, and mindful of our property. They’re a top-notch company to contact with any of your heating, cooling, or plumbing needs. We highly recommend giving Gene and his guys a call at Keiffer!

Review 64 (2024-07-10 - Rating: 5)
Always great service

Review 65 (2022-02-06 - Rating: 5)
Super fast service! Guys was really knowledgeable and prices were reasonable!

Review 66 (2023-03-28 - Rating: 5)
We called at 7:30 pm on Monday evening because we had no heat. We received a call back within five minutes and the owner was at our home in under an hour. He fixed our furnace. (Unknowingly, we had accidentally turned it off.) NO CHARGE! We have used Keiffer for over 20 years and will continue to do so. They are competent and professional,

Review 67 (2019-08-05 - Rating: 5)
We had a dispute but they worked through it and made everything perfect

Review 68 (2024-06-25 - Rating: 5)
Gene is always a professiona!

Review 69 (2024-04-04 - Rating: 5)
Excellent all around. None better than this.

Review 70 (2024-04-26 - Rating: 5)
Very nice service good people

Review 71 (2020-11-20 - Rating: 5)
Always great service! I wouldnt dream of using anyone else.

Review 72 (2019-02-24 - Rating: 5)
Very quick and efficient. I had Bobby and Ryley install my boiler. They were very professional and clean they laid down tarps covering my whole house. And when they were done they made it like they were never even there. The craftsmanship really showed how much they care for their customers. I highly recommend to go to them with plumbing and heating home repairs. Definitely will be a returning customer.

Review 73 (2021-01-22 - Rating: 5)
Professional & affordable. Great service. Highly recommend.

Review 74 (2018-02-28 - Rating: 5)
I would highly recommend this company. They did a great job installing a furnace in my home. They were very clean, neat and professional. I couldnt ask for a better company, will be doing business with them again.

Review 75 (2020-11-02 - Rating: 5)
Our garbage disposal rusted and we had our under sink flooded. We called Keiffer and they responded quickly, sent a repairman the same day. Within an hour, he had removed the old one and installed a new one. He was professional, worked efficiently and did immaculate work. He answered our questions and checked our hot water heater before leaving. We would highly recommend Keiffer!