Johnson Comfort

Photo of Johnson Comfort

Located in Greenwood, Indiana

Address: 263 N Madison Ave Suite 2, Greenwood, IN 46142, United States

Phone: +1 317-881-7738

Rating: 4.8

Services

  • On-site services
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Furnace repair service

Photos

Comments

  • Review 1 (2025-01-03 - Rating: 5)

    My main septic pipe was clogged. They were able to come out the same day and get me unclogged for a good price. The person answering the phone was knowledgeable and kind and had me check out other things it could be before dispatch.

  • Review 2 (2024-11-13 - Rating: 5)

    Ryan was incredible! Very thorough and quick to double check our furnace. I will call him again for future services. Johnson did a great job making sure we want to be their customer for a long time.

  • Review 3 (2023-12-21 - Rating: 5)

    We had Johnson out to provide a second opinion on a pricey repair to our existing Carrier heat pump system that at the end of the day, may or may not have fixed our issue. While they were slightly cheaper, we had experienced multiple issues with it since its installation so we decided to replace it instead. They had a lot of good things to say about Trane and we were ready for a change so we made the switch.Not only has the new system impressed us with its better performance and how quiet it runs, we were also very impressed by the consistent professionalism of the entire staff at Johnson. Allen was upfront about what the issue could be and was willing to go whichever route we preferred. Shawn did a top notch job meeting with us, understanding our goals and actually measuring what our house needed. Clayton, Trent and Gavin did an amazing job with the installation. The attention to detail was exactly what I was looking for in an installation team. Hopefully the same will be true of those who do maintenance. We plan on continuing to go with Johnson in the future. Thanks team!

  • Review 4 (2024-05-19 - Rating: 5)

    I had an emergency and I called looking for help. Kathleen was very kind and put me in touch with Jesse who came and rescued my shower handle. He was extremely patient, kind, helpful, and efficient. I cant begin to thank you enough and highly recommend!!!

  • Review 5 (2024-09-24 - Rating: 5)

    Roy quickly diagnosed what the problem was with the outside AC unit and took care of it. He explained things very well and answered all of my questions thoroughly. He cleaned the unit inside and out while stressing the importance of keeping it maintained. I appreciated his work and his knowledge. Thank you.

  • Review 6 (2024-05-17 - Rating: 5)

    Jessie and Nick came to install a new water heater. They were so kind and professional did amazing work and was in out quickly. Also the person who I spoke with on the phone was kind as well. have a busy schedule and they made it a priority to get me in fast. Excellent service all the way around high recommend!

  • Review 7 (2024-08-05 - Rating: 5)

    If you are able to ask for Roy, I highly recommend! He was prompt at fixing the issues weā€™re having, very intelligible on all things HVAC, and provided a lot of good information on general maintenance that I havenā€™t received before.

  • Review 8 (2024-04-19 - Rating: 5)

    Clayton and Trent were great. They were here for the whole day installing my new AC and furnace and they were very respectful of my home. Nice guys thatā€™s seemed to care about their clients and the company they worked for.Shawn was the gentleman that came and walked me through what my home would need and he was not pushy at all. He seems to love the company he works for and that came through. Explained to me in very real terms what my home would require as far as my space.Nick also came out and was super professional and easy to talk with.100% would recommend.

  • Review 9 (2024-10-03 - Rating: 5)

    The service was excellent. They showed up on time and were very thorough in servicing our furnace. I would definitely recommend Johnson Comfort.

  • Review 10 (2024-04-18 - Rating: 5)

    Jesse and Nick are a pleasure to work with and are very professional, courteous, knowledgeable and friendly every time they are here. They are both hard workers, and have gone above and beyond for me. Very pleased with their service. I also want to add that they seem to enjoy working together, which is a pleasure to see!

  • Review 11 (2024-04-11 - Rating: 5)

    Since I am a home owner I have been very stressed out, specially with my house been built back in the 60s, the never ending struggle was plumbing. For a while we were putting band aids and getting temporary repairs until we couldnā€™t anymore, and hereā€™s where Johnson Comfort has come to our rescue. Jesse and Nick have been more than helpful with our needs, and their expertise helped us understand what was the best for our home not only immediate but in the far future too! We finally have some sense of relief thanks to them and the whole team really. From the friendly person taking the calls, to the technical team all you can expect is kindness and professionalism!

  • Review 12 (2024-05-08 - Rating: 5)

    Jesse was a pleasure from the moment he came to our house. We wanted a full house plumbing inspection and he immediately got to work and fixed the bigger items he found, including replacing a water heater for us. He did a great job keeping us informed every step of the way and was very polite and professional. Thank you, again!

  • Review 13 (2024-04-10 - Rating: 5)

    Clayton & Travis did a great job! Very professional & even tidied up the work of a previous furnace installer as well as their own. Went above & beyond.Glad to know thereā€™s still companies that care about honesty & great customer service !! Highly recommend

  • Review 14 (2024-05-19 - Rating: 5)

    Both the phone service representative Katherine and the service tech Keenan were remarkably helpful and exceptionally professional. Katherine provided a friendly and concise overview of our options for service on a Sunday morning emergency situation and after making our selection it went as she said it would both on time and the contacts as to KeenanS arrival. Keenan did a thorough check of our equipment and provided a stopgap solution within an hour to hold us until we can arrange to fully resolve the issue and was exceptionally patient and thorough in going over our options.Highly recommend this team.

  • Review 15 (2024-04-12 - Rating: 5)

    Jesse was amazing. He was timely, knowledgeable and very professional. He was and advocate and help get us the best price possible. Thank you for your excellent service. Its nice to know that theres still people who care out there.

  • Review 16 (2024-04-22 - Rating: 5)

    Allen for Johnson did an excellent job repairing my heater. He took the time to explain what went wrong and what needed replacing. Repair did not take long and he was very professional. Im very satisfied with the service I received and recommend Johnson for heat and air needs.

  • Review 17 (2024-02-15 - Rating: 5)

    Johnson heating cooling plumbing did an amazing job replacing the sewer line for one of my rental properties. They were very informative, prompt, and courteous. After the job was complete, the cleanup was immaculate. I couldnā€™t of asked for a better job done. I would recommend them to anyone

  • Review 18 (2024-02-28 - Rating: 5)

    Had my comfort check today, and Lucas C. was my technician. He was one of the nicest technicians weā€™ve ever had for anything service-related since weā€™ve lived in our home, and we really appreciated his time and patience. Johnson Heating and Cooling employees are so prompt and pride themselves on honest, good work. We always use and recommend Johnson for our HVAC needs!!

  • Review 19 (2024-01-03 - Rating: 5)

    I had a great experience with a new furnace and heat pump installation. Clayton and the team took great care to be certain the new unit was working perfectly. They are professional and have the customerā€™s best interest at heart. They truly went above and beyond!

  • Review 20 (2024-02-29 - Rating: 5)

    Very accommodating with flexible appointment time because of elderly person in home. All communications with customer service to the installer were great. Allen, the Service Tech. explaned everything and was very polite. Definitely recommend Johnson HVAC & Plumbing.

  • Review 21 (2024-09-20 - Rating: 5)

    Roy evans was our technician. He was very friendly and informative.

  • Review 22 (2024-03-24 - Rating: 5)

    Jesse came and resolved a whole house backup on a Sunday afternoon and I am very grateful. He arrived at my home within an hour of placing the service call. Thank you so much šŸ˜Š

  • Review 23 (2024-04-08 - Rating: 5)

    Johnson heating plumbing and cooling made it out here very quickly. Their team was kind and supportive knowing we were under a lot of stress. Since, this was our second pipe leak. Jesse was so patient while I was trying to work from home and get this emergency completed.

  • Review 24 (2024-05-07 - Rating: 5)

    Jesse was great! Very informative, polite, and made sure he left no mess. He was timely and efficient. I couldnā€™t ask for better service! Thank you!

  • Review 25 (2024-02-10 - Rating: 5)

    Lucas Chestnut was the tech that did my furnace & heat pump winter check today. He was professional, knowledgeable & personable. I am pleased you now have Saturday appt times !! I no longer have to take time off work for appts !! Lucas is a great addition to your team šŸ˜‰

  • Review 26 (2024-03-06 - Rating: 5)

    Johnson Plumbing provided a free estimate at half the cost of another plumber, came back at a time convenient for me, got the job done quickly, and cleaned up after themselves. I have already recommended them to my friends and will definitely be making them my first call from now on.

  • Review 27 (2024-01-27 - Rating: 5)

    I have 3 HVAC systems. I am comforted by having Johnson caring for them a few times a year. They do recommend services and fixes but, they are not pushy about it. Some I do on my own, some I have them do it. Well worth the money.

  • Review 28 (2024-02-26 - Rating: 5)

    Jade did an excellent job of solving my sump pump issue. He was very professional and helpful in assessing what needed to be done. I highly recommend.

  • Review 29 (2024-03-15 - Rating: 5)

    Jade and Nick were very professional and courteous workers in my home. They really knew what they were doing and I recommend Johnson to anyone for their Plumbing and HVAC needs!

  • Review 30 (2024-08-27 - Rating: 5)

    Ray was awesome. Thorough and knowledgeable. Will stay with this company

  • Review 31 (2023-02-01 - Rating: 5)

    I have used Johnsonā€™s a couple of times now, and they are hands down the best. Bob was the one to look at our furnace, and he talked me though what was happening and what the repair would be in a way that I could understand. He was friendly, knowledgeable, timely, respectful, and helpful! Deborah on the phone was helpful and friendly to make the appointment! 10/10 recommend!

  • Review 32 (2023-02-20 - Rating: 5)

    Bob did a great job. We have had Johnson out for a few years. They have done some maintenance and repairs, and have done a great job. They are thorough, honest, professional, helpful and friendly. Their office staff is too! We enjoy working with them.

  • Review 33 (2023-04-25 - Rating: 5)

    Excellent customer service. Excellent professionalism. Hands down the best plumbers and HVAC techs that I have ever dealt with. Bravo to Allen too. Hes a great technician, very personable, and honest. I Highly recommend. 6 out of 5 stars.

  • Review 34 (2024-08-05 - Rating: 5)

    Roy was very knowledgeable and quick on the job. Very appreciative of his help!

  • Review 35 (2024-02-16 - Rating: 5)

    Tech was very professional and knowledgeable. Did a great job cleaning debris and trash up from the service visit. I was pleased with the level of care and the time spent during the service call.

  • Review 36 (2023-06-27 - Rating: 5)

    The crew arrived in the morning and worked diligently through out the day. They were very professional when talking to with them. They answered and explained any questions that we had. We are ecstatic that they completed their job and cleaned up their work area in one day! The main thing is that with the heat wave coming in tomorrow they took care of the air conditioning! We will definitely recommend Johnson Heating and Air to anyone in need of repairs.Thank you so much!

  • Review 37 (2024-04-19 - Rating: 5)

    Mr. Bryant was quick and knowledgeable. Pricing was fair and the fast response time was awesome. The quality of is work is unmatched. Highly recommend.

  • Review 38 (2023-09-14 - Rating: 5)

    Jesse did a great job for us whe we were dealing with an emergency caused by several leaks in our gas supply line. Jesse was clear, timely, professional and solved the problems while delivering excellent customer service. I highly recommend Jesse and the Johnson team for your plumbing needs.

  • Review 39 (2023-05-18 - Rating: 5)

    Our technician Jesse, was very professional and quick with installing the new water heater. Came and checked the problem and promptly replaced our water heater. From less than 8 hours from my call of needing it repaired. Cant say enough how great they were throughout this process. Highly recommend

  • Review 40 (2023-12-05 - Rating: 5)

    Excellent service! Johnson Heating was the 4th company I called and they were the first to have an actual person answer the phone. They had Jesse here within an hour, at 8:30 pm by the way, and he was great. Ill be calling Johnson Heating from now on.

  • Review 41 (2023-11-10 - Rating: 5)

    We appreciate that Johnson Heating & Cooling has excellent customer service, and runs their business with honesty and integrity. We will never use another heating & cooling company. They always do right by us as the customer! In the age where good customer service is almost non-existent, Johnson continues to stay true. Jason was a great technician! We appreciate his willingness to listen to our concerns and keeping us informed throughout the process.Thank you!!

  • Review 42 (2024-05-20 - Rating: 5)

    The tech I had was awesome he didnt stop till he checked all and found the problem and the pricing was alot less than I expected recommend very highly especially if all tech are as friendly and thorough as the one I had

  • Review 43 (2024-04-08 - Rating: 5)

    Jesse Bryant was very friendly, professional, and his service was excellent! He was highly skilled and worked quickly.Judy Curtis

  • Review 44 (2023-05-13 - Rating: 5)

    Ive used Johnson many times and never been disappointed. Recently I had an issue on a Saturday afternoon with my water heater and they were going to come out that day to look at it. The repair guy called me and asked for a picture and immediately knew what needed to be done and said it would be a warranty job. I was scheduled for first thing Monday morning and they came out on time and finished quickly. All the mess cleaned up and were very communicative. Ill continue to use them any time I can in the future! Thank you!

  • Review 45 (2024-02-01 - Rating: 5)

    Update: Worked with Lucas during a recent furnace servicing and he did a great job, worked quickly, but also patiently answered all my questions. Seems to be great people!A representative for Johnson HVAC came out for our annual furnace service that hasnt been done in several years. I appreciated that they called to see if they could get in earlier than expected, and finished in a timely manner. Bob willingly answered all of my questions while he was here, made recommendations accordingly, and even remembered to be sure the thermostat was set back to the correct range. Will continue to use the monthly service club with them, nice to have peace of mind for my older HVAC system.

  • Review 46 (2024-04-16 - Rating: 5)

    Jesse did, and has always done, great work for me. His professionalism and plumbing work are always top notch, and I trust that he can tackle any problem in my home that comes up.

  • Review 47 (2024-03-08 - Rating: 5)

    Lucas was very thorough and professional. Glad to see someone his age taking on a good trade with an awesome company. Heā€™ll go along way with Johnson.

  • Review 48 (2024-03-24 - Rating: 5)

    Jesse was very informative and professional! Johnson Plumbing has always provided us with great service with each visit and we really appreciate it!

  • Review 49 (2024-05-20 - Rating: 4)

    Jessie was great. He was very professional polite and timely. He installed a new hot water heater. Very responsive. He answered all of our questions. We had a small issue that we called later that night and he quickly came back to resolve the issue.

  • Review 50 (2022-05-22 - Rating: 5)

    I have used several heating and cooling places over the years. This company is by far the best. The technicians that have been at my house are SUPER knowledgeable and friendly. My wife was home for most of the services and they made time to tell her what they were doing and what was a possible problem later on. This has been wonderful for our family. My wife can interpret problems that she thinks might be on the horizon and she isnt hesitant to call and ask. Wonderful employees and service will keep me a customer. No doubt thats why they have been in business for so long. Highly recommend!

  • Review 51 (2024-04-23 - Rating: 5)

    Very responsive. Asked lots of questions to make sure the problem was well understood. Took time to investigate carefully. Clearly communicated the recommended repairs and all costs.

  • Review 52 (2024-08-07 - Rating: 5)

    Roy did an excellent job! Was quick and professional!

  • Review 53 (2024-03-23 - Rating: 5)

    Keenan did a great job! A huge thank you to him and everyone at Johnson Heating, Cooling, and Plumbing for going the extra mile getting my mother-in-laws furnace up and running.

  • Review 54 (2023-06-16 - Rating: 5)

    Trent/Johnson HVAC has been here twice to annual check our AC & to install a new remote T-Stat. Heā€™s timely, efficient, professional, intelligent & customer friendly. We are very happy with Trent & Johnson. Weā€™ve been customers for years.

  • Review 55 (2022-09-23 - Rating: 5)

    Iā€™m not one to write a review but I felt inclined to after my experience with this company. Rick, Brett, Sarah, and all the other guys who helped fix my main sewer line backup issue were excellent. Very knowledgeable, helpful, courteous, thorough, and professional. They diagnosed and corrected the problem and were not trying to nickel and dime me along the way. I know who Iā€™ll be calling for any future home service needs, thank you Johnson Heating Cooling Plumbing!

  • Review 56 (2024-07-24 - Rating: 5)

    Roy was great at servicing our unit and provided lots of helpful information!

  • Review 57 (2023-06-06 - Rating: 5)

    Back in 2019 Johnson replaced my furnace and has been my go to company ever since. Great customer service and anyone that has come out to the house has been very helpful and knowledgeable. They just replaced my AC unit as well and did a great job.

  • Review 58 (2024-05-10 - Rating: 5)

    Clayton, your expertise in HVAC systems is truly commendable. Your proficiency in HVAC installation is second to none . Your team followed the latest industry standards ,advancements, and ensuring unparalleled service .Clayton, you are a premier HVAC installer provider.

  • Review 59 (2022-12-27 - Rating: 5)

    Our service tech, Bob, was great. He explained things clearly and was done quickly.I have an idea for the companyā€™s call system in emergencies like the extreme cold we just had. Maybe have an experienced tech for phone calls to walk customers (or at least your membership clients) through troubleshooting error signals. Our system had a fairly simple malfunction that was due to the high winds and freezing temps. There was truly nothing broken, it was just circumstantial. Anyways, we first had the problem on Thursday and couldnā€™t get someone out til the following Tuesday because so many people were having problems. Completely understandable. But if we hadnā€™t had a friend who helped us troubleshoot to get through the worst of the bad weather we wouldā€™ve been without heat for four and a half days. It made me wonder if an emergency hotline to talk through simple issues would be a good option to during emergencies?

  • Review 60 (2024-04-17 - Rating: 5)

    1st service/checkup fo a/c that was installed a year ago. The tech was personable & efficient. Very respectful of my carpet and my cats.

  • Review 61 (2022-04-15 - Rating: 5)

    Paul was fantastic. He replaced my sump pump quickly and efficiently. He answered all my questions and didnt make me feel dumb for asking them. He also brought an existing issue in my crawlspace to my attention and recommended a fix. I will definitely request him again. I have had issues with other plumbing companies in the past, but he absolutely put my mind at ease and he was very easy to deal with.

  • Review 62 (2023-09-23 - Rating: 5)

    We have used Johnsons for over 20 years. Always professional and customer oriented. Today we had a new Trane Air conditioner installed. From the first call to Amy in the office through,Trent, Jeremy,Shawn and Ryan and Gavin today our experience has been flawless. So responsive and competent. We cannot imagine using any other company! Sui generis

  • Review 63 (2022-04-21 - Rating: 5)

    We had a blockage on our main drain line. I called and was able to get an appointment for the same day. They were pleasant and outlined the costs for the job.The tech showed up as on time, and quickly cleared the blockage. He made several suggestions to improve drain function going forward. The cost was exactly what I was told on the phone, and the work was done quickly. I could not be happier.Thanks to Rick and his apprentice for being so professional. Paul

  • Review 64 (2022-11-18 - Rating: 5)

    I have been a customer since 2010. Today I had the pleasure of being served by Bob. He was friendly and professional. Bob addressed all of my questions and concerns. He explained everything to me with just enough detail where I could truly understand and not be bored with a long drawn-out response šŸ˜ Bobs customer service was outstanding. In a world where great customer service is almost extinct, I can certainly appreciate his efforts.

  • Review 65 (2023-09-13 - Rating: 5)

    Jesse was very friendly, thorough and professional. I had an emergency repair and he was the only repairman available as I had called other businrsses. The repair took less than 30 min and he explained what was repaired. Thank you!

  • Review 66 (2023-08-07 - Rating: 5)

    Was very impressed with the team of Allen, Nick and Gavin. They continually worked even when it was pouring down rain. Very polite, courteous, and they even cleaned up after themselves. Would highly recommend this company.

  • Review 67 (2024-05-17 - Rating: 5)

    Extremely appreciative of Johnsons responsiveness and professionalism! The older home I bought has needed new equipment over the last couple years and each time, Ive received prompt and friendly service. Highly recommend!!

  • Review 68 (2024-02-16 - Rating: 5)

    Jade Miller was prompt,l; identified the problem and installed the new garbage disposal that we had purchased. He did an excellent job. Thank you Jade.

  • Review 69 (2023-06-30 - Rating: 5)

    Bob came and did the annual AC tuneup and cleaning. Heā€™s very knowledgeable and checked out all of my concerns. He also had a trainee with him and showed him how to do everything properly from washing down the outdoor part of the AC to wearing booties in the house.

  • Review 70 (2022-05-07 - Rating: 5)

    I had a good experience with Allen. He arrived early and took charge of the service on our A/C. He quickly determined that our unit was passed its life span (19 vs avg 15) and gave options on repairing vs a new system. He was very professional and explained everything. I would definitely use this company again.

  • Review 71 (2022-02-24 - Rating: 5)

    We have had issues with our upstairs plumbing for 3 years after we had a different plumbing company come out for the same issue. They wouldnt leave until they solved the problem. Very friendly and knowledgeable people. I will definitely use them for ant future issues and recommend them to any that needs their services.

  • Review 72 (2024-03-13 - Rating: 5)

    Great service for plumbing inspection and water heater flushed. On April 14. 2020. had to have toilet, sub-floor repaired. Paul did a great repair. We are very happy and recommend Johson Plumbing. Replaced garbage disposal and did an excellent job-July 2, 2021. 10/05/2022. Bob Juergens was excellent in servicing our heat pump and getting ready for winter šŸ™Œ. 03/13/2024--Lucas serviced our heat pump getting ready for spring and summer. He did a great job!

  • Review 73 (2023-05-21 - Rating: 5)

    Bob is a certified professional working with the Trane brand, which is important to me. I trust his recommendations. All of my repairs over 7 years have been fixed properly on the first service visit.

  • Review 74 (2023-02-21 - Rating: 5)

    Always enjoy working with Johnson! They are always organized, very professional and friendly! I have been a member of their HVAC and plumbing club for years now. Thanks for a tune up and quick repair today from Bob! I appreciate it!

  • Review 75 (2022-07-07 - Rating: 5)

    We were sitting on the patio of the house we literally just moved into and the spigot came out of the back of the house and water was pouring out every where and going into the crawl space too, I made phone calls to other plumbers as this was an emergency! Johnson came through and saved the day, they were out in less than 30 minutes and fixed the leak. The plumber was very thorough, friendly and professional, I cant tell you how grateful we were to be taken care of in such a timely manner! Thank you so much Johnson, we appreciate the way we were treated and quick response to our emergency.

  • Review 76 (2022-02-26 - Rating: 5)

    I had my HVAC system replaced. I am completely satisfied with this company. They are the best service provider that I have ever used. Everyone I dealt with from the call taker to the service technician and the system designer were wonderful. When they say The Best Prices - Best Service they mean it. Their attention to detail was great. You can trust them with your needs. I am and will continue to be a repeat customer.

  • Review 77 (2023-03-23 - Rating: 5)

    I called 10+ companies listed as 24hrs and none of them were actually 24hrs. Within 2 hours of my phone call John was at my house, and within 30 minutes the job was complete. Very happy with the promptness as the clogged toilet effected 3 rooms in the house.

  • Review 78 (2023-06-11 - Rating: 5)

    Jesse and his associate were very professional and polite. They were thorough and honest and gave multiple recommendations. We are very satisfied with their performance.

  • Review 79 (2023-01-10 - Rating: 5)

    I like using Johnson heating and cooling because theyā€™re very pleasant people to deal with very knowledgeable and theyā€™re always on time. My service tech was very friendly and he talk to me and told me everything he did which I appreciate it very much. I will continue to use Johnson heating and cooling as they are good people. And very professional.

  • Review 80 (2023-04-03 - Rating: 5)

    The tech (Chris) was very professional and polite. He did an excellent job on the repair, and installation of the additional exterior hose bib. I will happily use Johnson Comfort again in the future!

  • Review 81 (2019-07-11 - Rating: 5)

    I am overwhelmed with the customer service I received today, from Dustin, in fixing a problem I have had for years with my sump pump. He was personable, curtious, and went out of his way to help me. He made sure everything was in working order, done properly, and to my satisfaction. I will definitely use this company again in the future, and I will definitely recommend to everyone I talk to. Thank you for the great customer service in which now a days is extremely hard to come by!

  • Review 82 (2023-11-24 - Rating: 5)

    Jessie is awesome. Everyone is very nice and professional. If I have a problem they are on it right away. I have used there services for 15 years.

  • Review 83 (2022-12-28 - Rating: 5)

    Bob was very friendly and he explained clearly what issues my furnace had. All staff I spoke with were very courteous and helpful. Definitely recommend them to anyone who has issues with their HVAC System.

  • Review 84 (2022-10-07 - Rating: 5)

    Ive had a wonderful experience this week with everyone that I have dealt with from Johnson heating and cooling. From our technician John, our sells rep Don, and our installer Ryan I couldnt have asked for better customer service. 5 Star experience and will be back for any heating/cooling needs!

  • Review 85 (2021-08-05 - Rating: 5)

    Last week, we were having issues with our A/C turning off, intermittently, and Bob was scheduled to come out and help us.He was on time and fantastic to work with. Since Im not the expert, I wanted to learn what may be going on. Bob answered my questions and also explained the what and why of what he was doing. He searched and dug, but wasnt able to locate the problem as the system was working well at the time. Hed hoped to find an electrical issue, but with all the testing he wasnt able to find the problem.He didnt try to sell me parts I didnt need and said I should call the next time it stops and hopefully they can get back in time to check it while it was down.Bob was great to work with and honest with me. I appreciated his integrity. I wont hesitate to call again. Thank you!

  • Review 86 (2024-01-06 - Rating: 5)

    Jason was so professional. He got right to work & was done in less than 30 minutes. He also educated me on the unusual shutoff valve.Second time Ive used Johnson. I doubt Ill ever call anyone else. So worth the price!

  • Review 87 (2024-04-02 - Rating: 5)

    Our service tech, Lucas, was very thorough, informative, polite & professional. Weve always had great interactions with Johnson, and he definitely proved it once again. Thank you Lucas!!

  • Review 88 (2022-10-21 - Rating: 5)

    Johnson Comfort is a great business - reliable, professional, and they get the job done right the first time. Dennis was wonderful on our water heater install and Bob did a great job on our furnace maintenance for the season. Their workers go the extra mile every time.

  • Review 89 (2020-02-19 - Rating: 5)

    Paul was great! He gave me an estimate of work the evening prior and was able to start work the following day. He was also very courteous and polite and listened to and understood my concerns and constraints. He did a great job and felt that I was not taken advantage of on the hourly rate as he was able to get the job done fast and correctly. Will go to them next time for my plumbing needs

  • Review 90 (2023-02-07 - Rating: 5)

    I am extremely happy with Johnson from start to finish. Jesse came out after hours to fix a sewer main clog. He got the job done fast, and at a fair price. I am a repeat customer and I recommend them for any plumbing or HVAC needs. Couldnt be happier with my experiences.

  • Review 91 (2023-03-10 - Rating: 5)

    During the past several years our existing HVAC system was constantly in need of repairs. We opted to have Johnson Heating & Cooling come out and install a new system. We noticed an immediate improvement. We are now 13 months into the new system and couldnā€™t be happier. We have kept up with seasonal maintenance by scheduling them to come out in the spring and fall. Scheduling is easy. They provide a time slot, a courtesy text msg and phone call when they near and has always been well within the timeframe provided. They also provide a profile of the person coming out to perform the service call. The most recent person was Bob. Bob is very knowledgeable, professional and personable. Explains what he is doing, what I as a homeowner should see and need to do to keep up on the new system which I appreciate. I highly recommend Johnson Heating and Cooling.

  • Review 92 (2023-12-12 - Rating: 5)

    Allen was courteous, professional and prompt. Highly recommend Johnson Heating / Cooling / Plumbing. Sound company values, family owned and experts in the needs of your homes comfort needs.

  • Review 93 (2023-04-11 - Rating: 5)

    Update: during our annual plumbing inspection, Denis discovered the valves to the washer were frozen and the water linesā€”old rubber style housesā€”were really soft, ready to bust. He was back today to replace valves and hoses to prevent a much bigger catastrophe. Denis is extremely polite, informative and professional. We highly recommend Johnson Heating & Cooling.Our service tech, Bob, was on time, professional and friendly. He was thorough and explained everything in a way I could easily understand. Iā€™ll probably ask for him for our next annual service.

  • Review 94 (2022-03-19 - Rating: 5)

    Denis is the plumber that came out to my home yesterday to check out a soft spot in our main bathroom floor. He was thorough, professional and helpful! We now know the floor is safe and there are no immediate concerns to address and we have a plan for the future to upgrade the bathroom entirely. 10/10 definitely recommend!

  • Review 95 (2021-03-02 - Rating: 5)

    I called with a pretty major drain clog. They sent a plumber the same day. Everyone we worked with was polite and professional! He kept me updated throughout the process on what to expect as far as work and cost. Pricing was very reasonable. Highly recommend!

  • Review 96 (2020-06-17 - Rating: 4)

    I have used Johnson for both a replacement AC unit and plumbing repair. Both times the repairmen were professional and helpful. Had 3 estimates for the AC, Johnson provided the best value. The plumbing issue was a bit of an emergency on a holiday weekend. The plumber was able to put in a temporary fix to be able to return after the holiday for the permanent fix so we wouldnā€™t need to pay increased holiday rates. We didnā€™t get estimates, but assumed we were being charged a reasonable rate based on our previous experience. Weā€™ve been happy with the repairs.

  • Review 97 (2020-05-06 - Rating: 5)

    Bob came today to clean and inspect my furnace and he arrived on time, was kind and polite, and finished all the work with high level professionalism. Not only did he review the other company I had out, but he listened to me and my concerns and confirmed that the other company was dead wrong in their report. Bob at Johnson Heating and Cooling went above and beyond what was asked and treated me with respect and compassion. I would recommend his services to anyone! Thanks again!

  • Review 98 (2021-08-30 - Rating: 5)

    Jose and Clayton were on time, professional, very courteous and did a wonderful job! Iknew I was in good hands with them doing my install. I couldnt have asked for a better experience and I will definitely use them again!

  • Review 99 (2023-04-05 - Rating: 5)

    Allan promptly evaluated my issue and was able to make the necessary repairs in short order. Very courteous and professional. I am very satisfied with every aspect of this seevice call. And the office staff was extremely responsive to address my issue. Thank you!

  • Review 100 (2019-11-19 - Rating: 5)

    Around 6:30 p.m. we realized we had a major leak from our toilet upstairs and water was coming through the ceiling. I called Johnsons and they had someone out to our home by 8 p.m. Rick was our plumber and he was fantastic. He was super friendly, knowledgeable and knew immediately that we needed a new toilet. He told us the exact one to get, we called the hardware store and they had one available. Rick even went with my husband to the store to get the toilet and the necessary accessories, then came back and replaced the toilet for us. He worked until 11 p.m. to get it all fixed and even repaired some of the floor pieces that were missing that would have prevented the ceiling leaking. He was kind and we had great conversation with him all night. He also loved our two kitties, which we appreciated. Im thankful we called Johnsons, and that Rick was our plumber!

  • Review 101 (2023-01-26 - Rating: 5)

    This is the 3rd time in less than a year I have used the plumbing or hvac side of Johnson. I Am very pleased with service, promptness, professionalism and cost. All other quotes have been higher from other companies. Highly recommend them for Hvac or plumbing. Thanks today to Bob. And always the office staff the girls are great too!

  • Review 102 (2019-06-12 - Rating: 5)

    Paul did a great job with helping with our sump pump issues. He put together a very straightforward plan to get the job done quickly, cost-efficiently, and effectively. We have never been disappointed with the service we received from Johnsonā€™s.

  • Review 103 (2019-05-10 - Rating: 5)

    Excellent service as always from Johnson Comfort. We have used them for years and they are always punctual, friendly and willing to help out in anyway. Very fair with pricing and will always take the time to explain options. On this call, it was a simple service and check on the AC, but he was in no hurry to leave until he was sure we were good to go.

  • Review 104 (2022-02-07 - Rating: 5)

    I like to wait to give a review to be sure the repair needed was truly fixed. Its been just over a week since Jonathan from Johnson Comfort came out to repair our heat pump. It worked perfectly through the recent snow storm and freezing temperatures. I am a repeat customer and will continue to be. Thank you!

  • Review 105 (2021-07-14 - Rating: 5)

    Cost was wrapped into a push for service contract that drove up price. 30 minute service visit that cost $700. Robbery. Only needed a capacitor and a few ounces of coolant.But thenā€¦it seems that I was wrong. They came out and set the record straight. The price quoted was not as it should be and I needed less than was originally thought.Unit working great and cost adjusted to fit the need. I will do business with this company again.Thanks Allan for working with me on this a bit.

  • Review 106 (2020-06-23 - Rating: 5)

    Technician was out within 3 hours of my contact. Much quicker by days than any othe air conditioning repair I tried. He was pleasant and professional and got my air working again. Thankfully so since it was a very hot day and unit hadnt been functioning since previous evening. Always prefer to deal with local companies whenever possible. Would recommend.

  • Review 107 (2023-06-27 - Rating: 5)

    They were very thorough with explaining the unit we purchased and the space where they put the new unit looks 100% better than it did before they arrived. Definitely a happy new customer.

  • Review 108 (2019-07-03 - Rating: 5)

    Today I had a kitchen sink I purchased installed by Johnson and in the process, discovered a drain line needed to be cleared. The techs were very courteous. They were very careful to protect floors and surrounding areas and cleaned up everything after the job was complete. They took care to ensure all water and drain lines were connected and tested leak-free. In 2012, I had Johnson relocate and install my new central air conditioner and the quality of that job played a large role in why I continue to call Johnson for all of my heating/cooling/plumbing needs. The office team is very pleasant to speak with when you call! Give them a call for your next job...you wont be disappointed!

  • Review 109 (2019-11-20 - Rating: 5)

    Honestly, cant say enough good things about this company. We just had them out to install a new AC unit and furnace after discovering our previously aging equipment was no longer working. They arrived exactly when they said they would and were very professional up until the job was finished. I was very pleased with the quality of work once everything was up and running. They have definitely gained a loyal customer for the foreseeable future. Special shout out to Nick, Sean and Freddie for the job well done.

  • Review 110 (2022-06-30 - Rating: 5)

    Had pipe leak in concrete slab. Needed to locate leak. Mike Dzuba came and found location of leak in the slab. He was very helpful in explaining what was needed to repair the problem and estimated cost. He was able to arrange for needed repairs to be done the next day. Appreciated the time he spent explaining everything in great detail. Great job.

  • Review 111 (2021-04-30 - Rating: 5)

    Have a leak in my house and had them come out to find exactly where the leak was. Mike was nice and friendly but upon trying to find the leak he broke a piece off of my water heater and made it seem very nonchalant. Said the piece wasnā€™t really needed but only way to fix was to have a new water heater installed. Iā€™m not too happy about this.. if the piece wasnā€™t needed it wouldnā€™t have been on the system. Wasnā€™t offered anything to make up for that.Edit-I received a call from the VP Paul and they are coming to fix the problem. I appreciate being contacted and the issue being resolved swiftly.

  • Review 112 (2019-11-18 - Rating: 5)

    Thorough plumbing check, friendly service crew, and very professional. Rick did a thorough inspection and answered all of our questions. We have been customers for over 3 years and have always been pleased with their friendly team members, fair prices, and quality of work.

  • Review 113 (2019-04-26 - Rating: 5)

    I just got a new AC Unit installed and they did a perfect job (literally). From setting up the free estimate appointment to the installation of the unit, everything felt right and the pricing was amazing as well. They have the best customer service Iā€™ve seen in years! I would definitely recommend them to anyone! Thank you guys!

  • Review 114 (2022-10-07 - Rating: 5)

    Robert the tech was wonderful. With just moving to my new home, he advised me on how old each of my units looked to be and showed me how to change my furnace filter. I appreciated how he took extra time with me.

  • Review 115 (2020-07-15 - Rating: 5)

    The air conditioning technician called 30 minutes prior to arrival. Was actually a few minutes early.The technician was friendly professional and appeared to be knowledgeableMy air conditioning unit is approximately 20 years old and yet there was no pressure to purchase a new unit. When I asked for a ballpark price he freely gave me what I asked for and still did not try to pressure me into purchasing an air conditioning unit.To me that is outstanding customer service and when my air conditioning unit does fail I will be calling this company due to the no pressure and professional service.I will recommend them to my family and friends.

  • Review 116 (2020-01-28 - Rating: 5)

    Paul was very competent and accommodating. Did the work very quietly and quickly as I napped. He explained everything to me in detail and explained all the costs thoroughly. I am unsure of the product suitability as it takes a while to get up to full capacity but seems to be doing well now.

  • Review 117 (2022-05-17 - Rating: 5)

    Johnson was very prompt in response and the technician was outstanding. He was professional, explained the repair, and gave me guidance to ensure the warranty was transferred to me from the original owner. Outstanding service!

  • Review 118 (2021-12-05 - Rating: 5)

    With water pouring from a pipe in our basement, Johnson Plumbing picked up the phone immediately and was able to send a plumber out same day on a Sunday. We received a text when the plumber was on his way with a picture so we knew who to expect. Brett was professional, courteous, and was able to diagnose and repair our leaking pipe very efficiently. We have been Johnson customers in the past and always have a great experience.

  • Review 119 (2020-01-15 - Rating: 5)

    I was able to get emergency services with effective solution to sump pump failure problem promptly on Saturday! It was very easy to schedule needed repairs to our sump pump drainage line outside. Paul did a great job diagnosing the problem on Saturday and then trenching a new sump pump drainage line through our side yard (filled with rocks & roots) across a walk way while managing to preserve our landscaping. Time to complete the job was reasonable, charges were reasonable & quality of work was excellent.

  • Review 120 (2024-05-09 - Rating: 5)

    Great service. Jesse explained everything to me every step of the way. Very professional and very kind.

  • Review 121 (2019-02-27 - Rating: 5)

    Johnson is the best plumbing company I have ever worked with. Paul Pierson was great, but so is everybody else. We had a big job fixing a burst pipe, so I met a few different folks. Rick, Aaron, everybody was awesome. Dispatchers were also great to talk to, but I have forgotten their names.

  • Review 122 (2022-06-07 - Rating: 5)

    We have had leaking from several areas in our building that we have not been able to properly locate for years. Within a few hours Mike had found a long list of areas that need repaired for plumbing. If their plumbers are half as good as the inspector, Ill be very excited to finally have these issues fixed. Thank you Mike!

  • Review 123 (2022-12-19 - Rating: 5)

    Had complete system install and was done in timely manner and quality workmanship 2 years ago. Today we had a manufacturers part go bad in furnace and they repaired it as quickly as possible and the service tech was knowledgeable and friendly and I would recommend them.

  • Review 124 (2022-03-25 - Rating: 5)

    Our heat went out overnight. I submitted an appointment request in the middle of the night and they had a technician out to our house first thing in the morning. Our tech, Jeremy, was kind, thorough, and knowledgeable. Highly recommend!

  • Review 125 (2021-02-18 - Rating: 5)

    I have used Johnson many times. They are always friendly, informative, and do great work. This time Jessie from plumbing came to replace my water heater. He was very respectful and friendly. A plus for me is anyone that comes out from Johnson is great with my dogs!

  • Review 126 (2020-03-11 - Rating: 5)

    Paul did a great job taking care of all our plumbing needs and a couple of extras. He has always treated us fairly and professionally. Thanks Johnson H/C for being such a great company with awesome employees.

  • Review 127 (2021-06-10 - Rating: 5)

    *Southsiders Call this Company 1st*Superior service.This Company hires highly trained professionals. And very respectful employees. I was very impressed from the 1st step to the final step. Shawn Keith came out throughly went thru the entire system seen many issues from duct sizing issues to equipment sizing issues. He was very through. The installation crew was very respectfulMade sure they covered my flooring. And did excellent installing the new system. Once finished they made sure the area was cleaner then it was when they started. I will be using Johnson Heating and Plumbing for everything in the future. And will recommend them to everyone no doubt. They really deserve 10 ā­s.

  • Review 128 (2022-01-03 - Rating: 5)

    Continued superior performance by a company I have used for years! Johnson installed my furnaces and ACā€™s, and the work was professional and quality.The service tech (Fred) is a great asset to the company!I will continue to use Johnson and highly recommend others do the same!

  • Review 129 (2020-04-23 - Rating: 5)

    Everyone I have meet with the Company has been extremely professional and responsive to all our needs. I will use them again and again for all my plumbing needs. Paul is extremely knowledgeable and makes suggestions to improve and protect our almost 60 year home that needs lots and lots of TLC. Super job - thanks.

  • Review 130 (2022-02-03 - Rating: 5)

    Evaluated leaking water heater and replaced with new water heater. Professional, timely service and easy to get on the schedule, even in a snow storm. The main technician Brett, answered all of my questions and was thorough in explaining the problem and what to expect with the new water heater. Even gave me some tips about my water softener . Would highly recommend Johnson!

  • Review 131 (2021-03-12 - Rating: 5)

    My outside spicket would not shut off, it was replaced and the young man even fix It where I am now able to screw on the hose easier (turned it to the side). Iā€™m very happy. He took the time to answer all of my questions (a lot) being a home owner and offered me other services that would be useful. Happy šŸ˜ƒ

  • Review 132 (2024-01-14 - Rating: 5)

    Brock did a fantastic job helping me out with my plumbing! Always my go to for HVAC and plumbing work - you get what you pay for with them.

  • Review 133 (2021-11-08 - Rating: 5)

    They first found the outside leak to the water line coming to the house šŸ . Then the next day came out to repair it had to dig down about 5 1/2 feet in front of the house to get the repair done. They did a great job and cleaned up the hole before they left. Would recommend šŸ‘Œ them very highly.

  • Review 134 (2021-03-05 - Rating: 5)

    My hot water pipe burst underground my house is on a slab they came in found the leak and repaired the pipe overall they did a great job just one minor accident but accidents happen and hes sending a guy out to fix it as well. I called a few companies to give me a quote on the job this company responded first and had someone on the job the next day. Thank you for your fast service and great work I would recommend this company

  • Review 135 (2021-08-22 - Rating: 5)

    My technician was Mr. Rusler and he was very courteous, professional, and knowledgeable about my problem. He showed me a few tips and tricks to narrowing down any future issues I could have and ensured I got my military discount as well. 100% recommend.

  • Review 136 (2020-04-22 - Rating: 5)

    I have called upon this company on several previous occasions for repairs and installations. This time Paul assisted us for at least the second time. A failing water softener had caused tap-clogging issues all over our home. Paul not only installed a new softener, he cleared every faucet in the house. He was punctual, proficient, professional and reasonably priced.The best thing that I can say about them is that I trust them.

  • Review 137 (2021-06-02 - Rating: 5)

    Brett was amazing. He came out and fixed the problem. It was late at night and he still was able to fix our issue. I am so grateful for them and will recommend them to everyone I know. I will also be using them again if I need to. Thank you guys so much for coming out.

  • Review 138 (2021-06-18 - Rating: 5)

    This is an outstanding company with excellent service. Jose H. gave us out standing service kindpleasant person explaining our problem and cost and our options. Love this company they installed a furnace just a few years ago. Our sales representative at that time was Shawn again an excellent personThey are the best!ā¤ļø

  • Review 139 (2023-10-17 - Rating: 5)

    Roy was excellent and informative, Iā€™ve used Johnson Heating and Air several times and have always had great experiences. Technicians are friendly and professional.

  • Review 140 (2022-10-27 - Rating: 5)

    My technician Bob was very prompt, courteous, and knew right away what was wrong with my furnace. My heat was back on very quick. I would recommend this company to everyone. Thanks Bob and Johnson heating company.

  • Review 141 (2020-08-17 - Rating: 5)

    Had a massive leak and needed assistance quickly. Showed up within 45 minutes and was able to perform the repair in under an hour as well. Very professional and friendly. Would recommend to anyone if you ever have a need for plumbing work.

  • Review 142 (2019-04-30 - Rating: 5)

    I had the great pleasure of having Freddie, from Johnson Heating and Cooling, come to do routine maintenance on our system. He was polite, on time, professional, and even cleaned up after himself before leaving. He was very knowledgeable and completed the work within a reasonable time frame so I could return to my day. I will definitely use Johnson Heating and Cooling and Freddie again.

  • Review 143 (2024-01-18 - Rating: 5)

    Johnson Plumbing are the bestAll the staff products and service above excellentJade , my installer of new faucets, outstanding highly recommend all involved at Johnson Plumbing company

  • Review 144 (2023-01-27 - Rating: 5)

    Bob checked our heating system (annual heating check up), and did a great job. Johnson Heating has been our preferred HVAC servicer for over 15 years, and always do a great job!

  • Review 145 (2023-11-17 - Rating: 5)

    We have been so impressed with Johnsonā€™s! Their team is professional, responsive, kind and great at what they do. Highly recommend

  • Review 146 (2024-03-09 - Rating: 5)

    Great experience. Our technician was very courteous, professional, honest, helpful and punctual.

  • Review 147 (2019-04-22 - Rating: 5)

    Paul did an excellent job doing the annual plumbing review. What was amazing was how knowledgeable he was on tankless water heaters. I also needed an outside faucet replaced. This was done very quickly and at a fair price.

  • Review 148 (2024-04-24 - Rating: 5)

    Keenan was an awesome tech! Took his time and got the job done. Very friendly tech.

  • Review 149 (2023-10-26 - Rating: 5)

    Repaired water leak under the slab and did a good job, better water pressure than I had before. I would highly recommend Johnson Heating, Cooling and plumbing.

  • Review 150 (2021-04-28 - Rating: 5)

    A man by the name of John had an appt to clean & check my A/C. He put a new filter in my unit. He instructed me to change the filter every month. It had been s year. When done he explained everything he did to clean the A/C & to see that it was running goodHe also checked my thermometer on the wall--running well. No charge. I have a contract to check A/C in spring & Heat in Fall. I am very satisfied with Johnson Heating & Cooling Company. Everyone is very pleasant. Thank You

  • Review 151 (2023-03-13 - Rating: 5)

    Always professional and courteous. Never had any recurring issues after doing service to my system. I recommend and trust them with any repairs ornservice calls!!Thank you

  • Review 152 (2024-04-07 - Rating: 5)

    Lucas was super professional, respectful and efficient. I would welcome the opportunity to have him as a technician in the future.

  • Review 153 (2021-01-26 - Rating: 4)

    Repaired Aprilaire humidifier that was installed by your company at time that furnace was installed.I have been trying to get the noise it was making corrected for quite a while. It would get very loud. Vibrated water lines. But would either not make a noise or was quite when service technician was here.Your technician replaced a solenoid. Iā€™m hoping it works.I thank you for your help and I realize this was probably an unusual problem.I have always trusted your companyā€™s quality service and products.

  • Review 154 (2023-03-09 - Rating: 5)

    Ive used Johnson heating and cooling since the mid 1980s. These guys are well trained and knowledgeable. They aint the cheapest, but when they leave, its fixed ! And thats what is most important to me. I wont consider using anyone else. Do yourself a favor and call them first.

  • Review 155 (2024-03-27 - Rating: 5)

    Rick and Chris were the workers. Rick was the leader. They both were excellent professional knowledgeable workers. Found the problem of plugged drain. Temporary fixed the plugged and scheduled further repair to permanently resolve the drainage.I will absolutely use Johnson Plumbing in the future

  • Review 156 (2021-04-25 - Rating: 5)

    Super friendly. The repair man showed up fast when we needed same-day service. Reconnected our garbage disposal to our new sink. Very nice and professional. Price was reasonable.

  • Review 157 (2021-06-12 - Rating: 5)

    We had a huge leak out of the top of our water softener. They came out tighten some things up reset softener and they didnt charge a penny. Grade A service!!!! If I ever need plumbing help, they will definitely be my first call!!!

  • Review 158 (2022-06-16 - Rating: 5)

    Levi was quick to respond to our need for leak detection in our homeā€™s foundation. Very professional and friendly. We always trust Johnsonā€™s to provide good service.

  • Review 159 (2023-07-25 - Rating: 5)

    Very thorough, professional, and clean install. Clayton did a great job going over thermostat and all information needed.

  • Review 160 (2021-02-20 - Rating: 5)

    My water heater died on a Friday afternoon. Johnson responded quickly with a new unit, ready to fix my issue. However due to the way my house was poorly built, extra work needed to be done before the old unit could be removed and a new one installed. Johnson was helpful in explaining options and, after some preparation on my end, came back the next day to complete the job.

  • Review 161 (2020-07-06 - Rating: 5)

    Bob was quite knowledgeable concerning the air conditioners in our home and in the 2 rentals that we own. He suggested the purchase of a Natures Home Pan Treatment that would help the air quality, which we did.Bob brought our big trash cans back from the street after they were emptied and also did it at the one rental property without being prompted.Bob was efficient, polite and thoughtful which are important qualities in dealing with customers, especially us older folks.

  • Review 162 (2021-01-15 - Rating: 5)

    Paul is an amazing technician, arrived on time, wore his booties, wore his mask, explained what he was doing, showed me how to use the reverse osmosis system and what I need to do with the filter changes. I noticed a small drip after leaving was able to contact Paul and he gave me a solution.

  • Review 163 (2019-12-26 - Rating: 5)

    Paul was very professional and upfront about the services needed. He emptied and replaced our water heater in a timely matter, making sure he left the space just as he found it. Thank you for the speedy, efficient service.

  • Review 164 (2020-06-16 - Rating: 5)

    When my AC went out it was a Saturday. They came out on Sunday, and diagnosed the problem as a refrigerant leak. Our system was old and was using the discontinued refrigerant, just filling it back up and seeing how long it would last was not a cost effective option. However, the technician put enough in to get us by until a new AC could be put in. They gave us several option on new units and advised us on what would pair best with our existing furnace. Then new AC was installed on Wednesday, and our how has been nice and comfortable since. When its time.to replace our furnace this is who we will be calling.

  • Review 165 (2021-02-26 - Rating: 5)

    I am having a plumbing issue and the technicians were thorough in their investigation. While itā€™s not fixed, they have provided recommendations and an estimate for further work which we hope will be a permanent solution. Mine is an unusual situation and appreciate the dedication to not giving up on getting to the bottom of it.

  • Review 166 (2023-04-04 - Rating: 5)

    They did an amazing job replacing our hvac and outside unit. They took the time to make sure it was done properly and walked us through what they had done after to make sure we knew what was replaced/done.

  • Review 167 (2021-05-10 - Rating: 5)

    Johnson Heating and Cooling is prompt and reliable. Their techs are skilled professionals. Bob took great care of us today and made sure all issues were addressed. We highly recommend Johnson Heating and Cooling.

  • Review 168 (2023-01-11 - Rating: 5)

    Very professional and prompt service. Iā€™m a big fan of this company. Bob, Kelly, and everyone at Johnson do tremendous work. Iā€™m grateful for the partnership for my home and commercial property services. Thank you.

  • Review 169 (2020-07-09 - Rating: 5)

    The team I was fortunate enough to work with was amazing! Very clean and they work fast! Theyre knowledge and expertise was everything I was hoping for! I appreciate everyones hard work! Our home is finally comfortable and cool!Thank you to the Johnson Heating and cooling family!!!

  • Review 170 (2019-10-22 - Rating: 4)

    Rick R is a good plumber. He helped me with my well and pressure pump. I had a dual well set up and he replaced so that everything was leak-free, with clean routings, and more easily serviced in the future. I watched him double check each fitting and solder joint.He also put on his ā€˜boot bootiesā€™ with every trip back and forth to the truck. Thanks!

  • Review 171 (2021-12-01 - Rating: 5)

    Robert just left the 2nd home that I had heating maintenance done today. He was again so courteous and changed the filter and reminded the home owner of the importance of changing this to extend the life of the furnace. I cannot say enough about the friendliness of this man, while maintaining the professionalism of his job.

  • Review 172 (2021-06-11 - Rating: 5)

    Called 1st thing when they opened. Technician was out in 2 hrs, replaced and removed old water heater by 12:30. Paul was polite, professional, and made quick work of the repair. Highly recommend.

  • Review 173 (2019-08-08 - Rating: 5)

    Your technician was very friendly and got right to work doing the annual servicing of our air conditioner both inside and out. He cleaned and checked the outside unit reporting that all was well. He checked the coils and the temperature reporting that was all well. He suggested that we could use a mold pad in the coils area which i purchased. All in all, iam bery pleased. His name was Bob Jorgenson, I believe. Thank you.

  • Review 174 (2019-05-03 - Rating: 5)

    Top notch service from Bob. Explained his A/C service procedure to be performed and found no problems for the upcoming Season.I might add that because of Billie, Jeremy and now Bob, we feel confidentin our continued trust in Johnson! ...Kudos to the Team.Youve continued to Make my/our Day :-)

  • Review 175 (2021-07-21 - Rating: 5)

    As soon as I answered the door Mike said my leak issue was probably coming from the AC. Sure enough that was the issue. Clogged drain pipe, etc. The filter was soaked and took some work to get the completely wet filter out. Mike was polite, professional and right on time. Good service is what its all about. Thank you.

  • Review 176 (2020-06-30 - Rating: 5)

    Our house is on a septic system with a waste ejector pump sending waste to the septic tank. The pump failed suddenly leading to a big mess and an inability to use any water in the house because there was no where for it to drain to. I called Johnson Heating and Plumbing at noon when I discovered the problem. They didnā€™t have any available openings that afternoon, but because it was an emergency, they promised to get someone over at the end of the day. Sure enough, a wonderful plumber arrived around 4 pm and within an hour, had the pump replaced, the mess cleaned up, and our water systems back in service. Great service.

  • Review 177 (2024-02-08 - Rating: 5)

    The technicians were excellent, very professional and friendly. Very detailed and explained everything they were doing.

  • Review 178 (2023-08-06 - Rating: 5)

    We were having difficulty with our zoning system on our HVAC. Allan had helpful ideas and he was able to get our system back to running efficiently.

  • Review 179 (2020-03-02 - Rating: 5)

    A bit on the expensive side for the work needing done but thatā€™s about any plumber/HVAC company. But our technician, Tom Stewart, was polite and friendly.All-in-all I would recommend them for their quality of work and speediness. I would only recommend to anyone that has a ā€œminor fixā€ā€” always consider trying a DIY because sometimes a small toilet water supply line, valve/ stop thatā€™s about a foot long can cost you about $350.

  • Review 180 (2020-07-27 - Rating: 4)

    Ive used Johnson a couple times to check and service my AC and furnace. Theyre always able to come out very quickly and fix whatever issues I have. I havent used other companies to compare prices; they seem to be a little expensive, but you get what you pay for in life.

  • Review 181 (2022-07-07 - Rating: 5)

    Johnson Plumbing installed a new section of gas line which ran from the basement to the deck. They were accommodating on the fly in terms of adjusting the line outside the house to run it flush with the outer wall. They worked quickly and were reasonably priced.

  • Review 182 (2022-12-28 - Rating: 5)

    Great customer Service. The technician Mr. Bob J. was very courteous and knowledgeable. Will not hesitate to recommend them to family and friends.

  • Review 183 (2021-01-17 - Rating: 5)

    Called close to 10a on a Sunday morning because my thermostat broke. Robert Jergensen came within a half hour. He was professional and pleasant. Had heat and new thermostat in no time. Will use them for all problems with heating and air conditioning.

  • Review 184 (2021-03-15 - Rating: 5)

    Installed system back in Sept 2020. Did a nice job and wore masks and kept social distancing.Thermostat last wireless access in March. They were here within an hour and a half and fixed it with no issues.

  • Review 185 (2019-07-26 - Rating: 5)

    The gentlemen that did a wonderful job preforming my annual inspection. I asked about my old broken batter operated backup for my sump pump. They told me several possibilities to help me work around my system and also about their backup system. They saved me hundreds of dollars and I got a top of the line sump pump backup system. Kudos to Dustin Shotts and the entire team.