SERVPRO of Boise

Located in Garden city, Idaho

Address: 5090 N Sawyer Ave, Boise, ID 83714, United States

Phone: +1 208-375-0300

Rating: 4.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-13 - Rating: 5)
SERVPRO of Boise did a great job of quickly responding with water damage mitigation efforts when our refrigerator leaked and damaged our hardwood flooring, subflooring and drywall. Denver did a great job of coordinating the restoration jobs and managing schedules with subtractors and ensuring quality work while also doing a fantastic job of communicating status and scheduling with us.The SERVPRO team did a good job of coordinating directly with our insurance company to provide project quotes so that we were receiving insurance payments in advance of invoices.This was our first experience with a home damage incident like this and Denver and team made it as painless as possible with their professionalism and the quality of the work completed.

Review 2 (2024-05-23 - Rating: 5)
Had to have our kitchen restored after a water flood issue, Denver was assigned to our project. Him and his crew were AMAZING!!! the work they did was outstanding. everyone that has seen the work done has been very impressed. They were a blessing to work with during this hard time of being displaced from our kitchen. Denver, Cole, Rick, Nicole, Claudia, Hannah, Jordan, Nate, Taylor were OUTSTANDING and AMAZING to work with. Always came with a smile and did not hesitate to answer any and all questions, they worked with us to make sure the kitchen was back and better than before.. I cant thank them enough.. Great work Team your all amazing!!!!!!!!

Review 3 (2024-09-26 - Rating: 5)
Recently we had some flooding at home, and the ServPro Contents Crew that handled packing and moving our furniture/belongings to storage and back was SUPERIOR in my opinion. The wrapping, boxing, padding, labeling, etc. was far better than the company that moved us here in the first place. Many thanks to Taylor, Claudia, Jayden, and the Alvaros men. You treated our stuff like it was your own.

Review 4 (2024-08-10 - Rating: 5)
Well, it all started with a call to my insurance company, they sent SERVPRO over and within an hour Eric Kirby showed up to assess the damage, he was very professional and could tell me in terms that I understood what was going on, and what I needed to do, I followed his direction and got a plumber to see that it was the dishwasher leaking, he got an Abatement company in the following day to take care of the asbestos, then he called in Ashley Jacobs-Spainhower, she was instrumental in navigating the insurance and getting a quote in order for them. Then they sent Jeff in as a project manager and as soon as everything was ready, him and a two-man crew went to work, they were always on time and worked hard every day they were here, everything was done to my satisfaction and in a timely manner, I think when everything was together it only took 10 days from start to finish.I am very satisfied with the work and the friendliness and professionalism of the whole crew, even when it came time to pay the bill Jody was there to guide me through that as well.I highly recommend SERVPRO and will always call them when Im in trouble like that again.

Review 5 (2024-12-07 - Rating: 5)
We had an overflow in a bathroom upstairs on Thanksgiving. Andrew Butler was with our granddaughter at our home. He works for Serv Pro and immediately took care of our problem in a very professional way. He explained well the process and soon had the proper equipment in place to dry out the affected area.

Review 6 (2024-11-25 - Rating: 5)
Such a great experience, Jeff, Nomar and Jesus were awesome with the Reconstruction part of our job. Kept us informed of what was going on , they showed up when they said they would and their work was amazing, It truly does look like it never even happened. I highly recommend Servpro of Boise

Review 7 (2024-07-16 - Rating: 5)
I had an unexpected water issue and the ServePro remediation team of Kurtis, Erick, Sam, Scott, Kayden and Braxton were there in an hour of me contacting them. They quickly removed materials from all the affected areas to begin dry out as quickly as possible. In total it took about 3 weeks to get completely dry but Kurtis and team checked in daily, and communicated the steps to be taken to get my home ready to put back together. I highly recommend ServPro as your first call when disaster hits.

Review 8 (2024-07-08 - Rating: 5)
My home recently suffered water damage to which Servpro immediately responded to begin the restoration process. I would like to give a shoutout to the pack out crew of Taylor S., Jaden, Jordi, Kacy, Claudia, Hannah, Nate, and Nicole. Not only were they kind and respectful regarding my situation, but they were all very professional, hard-working, and communicated well with each other as to the work that needed to be done. Kudos to the awesome Teamwork!

Review 9 (2024-04-12 - Rating: 5)
We had a wonderful team who came to do the demolition.Travis H led the team who varied each day: Andrew K, Jackson P, Kaden P, & Ryan M. Travis coordinated daily what needed to be done.He was so easy to work with, & considerate of our needs & wishes. They all strived to make it as painless for us as possible. They arrived exactly at the agreed time daily, kept the space as clean as possible, and took all discarded material out each day, leaving no mess behind. We were so happy with all of them!Donna

Review 10 (2024-05-10 - Rating: 5)
I had water damage in the ceiling in my office. Serv Pro has been very prompt, quick and very professional in taking care of the cleanup and restoration. The cleanup crew Ian, Andrew and their Manager Kirby have been great to work with! I cant wait to see my new office.

Review 11 (2024-03-11 - Rating: 5)
Everyone at ServPro was fantastic repairing our house after a waterline broke. Ryan, Kirby, Benny, Andrew, Ashley, and Camden were all fantastic and extremely helpful. Even they’re hired subcontractors were great. Specially Nick and Alli, who rebuilt our walls and flooring. My only regret was our insurance company was not as thorough and thoughtful as ServPro. I guess they are not a good neighbor after all.

Review 12 (2024-06-05 - Rating: 5)
If we were to ever have a flood again (hopefully not), but if we were I would want the same team back, first timers unsure of what was to happen and didn’t really realize how big of a problem we had until the great team from Servpro came and walked us through it all. Their professionalism, they were empathetic, kind, caring they were fast to jump in and get what needed to be done and what we appreciated the most is how Ian was always keeping us in the loop with all that was done and going to be done, which made my us feel at ease knowing we have the right company the right people in our home getting it done. Every step of the way they were there with us so I Thank you so much Ian Kaden and Andrew Servpro APRECIATE YOU ALL

Review 13 (2024-08-08 - Rating: 5)
Absolute perfect service from start to finish. In my experience this rarely happens. Inzy Haq was my representative through this process and He is a huge asset to Serv Pro He conducted himself in a professional manner and always did what he said he would do.

Review 14 (2023-10-25 - Rating: 5)
I want to thank Marcos, James, Nicole, Jr, and Andrew for the great work they did at my house. I came back from knee surgery to a leak in my basement that may have started anywhere from 2 weeks to 2 hours. I was not able to walk down to the basement and the team helped me to understand what was savable and what was not. They cleared everything out and worked with me on where to store things. They even brought up my recliner so I could use it upstairs while I was recovering. They did a great job and I think them. I would recommend them to anyone.

Review 15 (2024-11-06 - Rating: 5)
We would like to thank Alfred Ybarra for all his hard work during our floor repair, he was professional, knowlegdable and alway kept us up to date on everything.. Highly reccommend Servpro..

Review 16 (2023-09-08 - Rating: 5)
Serv Pro came in to pack and move us because our house was unsafe due to plumbing damage. I cannot say enough about Ryan and the whole crew. They went out of their way to make the move efficient and had such compassion for us. They put up with our Dachshund puppy and the kitty sitting in their laps. They did a phenomenal job!

Review 17 (2023-12-21 - Rating: 5)
Camden did a great job on keeping us informed and provided us with timely updates through the restoration process. We were able to move in within the expected time frame. The entire process went smoothly and the staff at Servpro was professional and helpful.

Review 18 (2023-12-12 - Rating: 5)
The restoration crew was great. Ian and Cadian explained what they were going to do and why, they did what needed to be done with minimal intrusion into our daily lives. They kept the work area clean and tidy which to me is a sign of caring and quality work. I would highly recommend Servpro to my friends and family.

Review 19 (2022-07-25 - Rating: 5)
Wanted to give a shout out to all the great people at ServPro who dried out our flooring after water damage. Jade was able to come out the same day we called to inspect and immediately sent out Kirby and Sam to start the drying out process. Everyone was super professional, friendly, and knew what they were doing. Communication was excellent! The whole team, including Marcos and Riley who did a house visit, were fabulous to work with. Thanks, ServPro, hopefully this doesn’t happen again, but if it does, we know who to call!

Review 20 (2023-11-28 - Rating: 5)
We had a fairly complex job with lots of different things needing to be replaced, Camden and the team at Servpro handled it professionally and completely. They dealt with my insurance company without a hitch and our bathroom is much nicer now than before we had the leak.

Review 21 (2023-06-19 - Rating: 5)
We called SERVPRO after a flood we had in our basement. Jade was out in no time, assessed the damage and had a crew out to start tearing out carpet and sheet rock in no time. She was very knowledgable on everything I had questions on including how to get our insurance to speed things up. Ryan and Sam were here a lot over a week and a half and kept coming until everything was dry and treated for mold. They were a very professional team, answered all my questions (even the dumb ones) and most of all they displayed a genuine concern for doing the right thing to get our basement back to a usable state. Thanks guys for all you do!

Review 22 (2024-05-02 - Rating: 5)
Ian was a pleasure to work with. He was very friendly and made sure I knew exactly what the plan was. He contacted me each morning to let me know he was going to come by and even brought treats for my dog.

Review 23 (2023-07-19 - Rating: 4)
So my kitchen got water damage and our home insurance agent recommended Servpro Ill grade as follows workmanship a+including their subcontractors professionalism a+I dont know how long it normally takes to repair water damage to a kitchen and bathroom this one took 6 months so Ill leave that one un graded when they had an issue causing a little more damage they stepped right up and got it fixed no additional cost just a little extra time now the quote they gave but said it at one price and the insurance sent a little more money for personal work we had done which caused them to need to set up a New contract which was raised after we talked with the insurance company and Servpro then it went back to what they originally quoted one thing more make sure you read the contract so you know all that theyre doing my own never had a garbage disposable they were charging to put one in so now my home has a garbage disposal after we bought one that they did put in with that said I give that grade a c. All that put together I believe makes a b+ which is still a very passing grade Denver is very helpful and a great person to work with saying the things get done right. in conclusion yes I would definitely recommend them for home repairs just keep an eye on what they quote you and what theyre going to do

Review 24 (2024-12-05 - Rating: 5)
Jordan, Hannah, Rachel W, and Jayden did a great job! Quick, reliable, professional. Looks great!

Review 25 (2024-10-04 - Rating: 5)
Recently, our house was gutted by fire. It felt surrealistic, a living nightmare. We were in shock. We had no clue what the next steps were to be, and how to tackle the monumental job of packing, moving, cleaning, etc.Honestly, I dont see how we could have gotten through this mess without the team at ServPro of Boise.I remember walking into our house a few days after the fire. It wreaked of smoke, and the water-soaked insulation covered our furniture. It was very discouraging. And then??? I hear voices coming from the other room. I poke my head in the door and I see this remarkable group of people carefully organizing, packing and labeling our belongings. I couldnt believe that there was a company like this. It was overwhelming. Not only that, they were all so genuinely courteous. I LITERALLY wanted to grab and hug each person.This review is my way of doing just that :-)Nicole, every conversation we had with you left us with a sense of hope and the ability to breathe and move forward.Jordan, Taylor & Taylor, Hannah, Nate, Jaden, Claudia & Rachel...My wife and I are indebted to all of you. The kindness and care with which each of you treated us and our belongings gave me the sense that everything is going to be alright. Id hire you in a heartbeat. Your employers are fortunate to have each of you on their team. I mean that.I am SO grateful... SO Grateful... that you were there when we needed help the most. There is no way to express just what this group of people mean to us. We love you guys.From the core of our being... Thank you- Ken & JackieBoise, ID

Review 26 (2024-03-02 - Rating: 5)
Kirby, Bennett and the entire remediation crew was on time courteous and cleaned up after their work was completed, I would highly recommend them.

Review 27 (2023-10-02 - Rating: 5)
Camden, my project manager did a very good job coordinating my project. The workmanship on the project was also very good.

Review 28 (2024-01-27 - Rating: 5)
We had a water leak in an upstairs bathroom that made its way down to our living room. Ian and Cayden were wonderful. Very professional, polite and respectful of property. We had minimal interruption in our home. Highly recommend Servpro. They did an excellent job. Very happy.Update:The repair team showed up. They were professional, respectful of our home and did a great job. Every member of Denver’s who came was great.The repairs were done above expectations. Highly recommend Denver and his team.

Review 29 (2023-12-14 - Rating: 5)
Overall satisfied with ServPro. Near immediate response regarding mitigation of water damage. Very good coordination up front with ServePro estimator Ashley and her coordination with insurance and material selection. The rebuild process took longer than anticipated but working with Cam was very good. He did a very good job of keeping me informed of sub contractors schedule of works to be completed in the house. He also followed up on everything I requested. Although not perfect and flexibility is required on my part all were very respectful of my property and personal schedule. Area of improvement would be better tracking (perhaps electronically) of punch list items to be completed.

Review 30 (2024-01-13 - Rating: 5)
I am having a great experience with Servpro after my wash machine flooded several rooms in my house. They responded quickly to my call, my insur. comp recommended them. They assessed the damage and installed fans and dehumidifiers to dry out the area. They also removed the wet carpet and drywall and sanitized the floor. They were very professional, courteous, and efficient. They worked directly with my insurance company. I would highly recommend them to anyone who needs restoration and cleanup services. All I could do to show my appreciation is give them homemade goodies! Thank you, Servpro!

Review 31 (2024-01-10 - Rating: 5)
We couldnt be happier with the work ServPro did for us. We woke up to water dripping from the ceiling of our entryway. Turns out the water line in the bathroom above had sprung a leak. ServPro had a remediation team here within the hour. Ian and Caden did a superb job. They explained everything before they started and then set right to work, assessing the extent of the damage, putting down protective barriers to contain the mess, and then efficiently removing the damaged materials. The drying equipment quickly removed the residual moisture. Our place is now ready to be put back together good as new. You guys rock!!