Perfect Plumbing Heating & Air

Photo of Perfect Plumbing Heating & Air

Located in Garden city, Idaho

Address: 109 W 44th St, Garden City, ID 83714, United States

Phone: +1 208-261-1602

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Drainage service
  • Furnace repair service
  • Gas installation service
  • Hot water system supplier
  • HVAC contractor
  • Septic system service
  • Water pump supplier

Photos

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Conner M and David H did a great job replacing my furnace and ac. They even helped me with connecting a vent in my crawl space. Also, Josh S has done a great job replacing my hot water heater. I would highly recommend Perfect Plumbing Heating and Air.

  • Review 2 (2025-01-07 - Rating: 5)

    I had technician Derek Lewis come to my home to give me an estimate on zoning. He was able to provide a very detailed estimate along with some other affordable options. Extremely polite, kind and full of acknowledge. Great experience with Derek.

  • Review 3 (2024-07-23 - Rating: 5)

    On July 19th, Dallin and Zack installed my new air conditioning and furnace system. They were extremely efficient, knowledgeable and professional! They answered all my questions, and even questions I didn’t think to ask! Needless to say, I’m very impressed with their work, and they are excellent representatives of Perfect Plumbing, Heating and Air!

  • Review 4 (2024-11-23 - Rating: 5)

    Thanks to Perfect Plumbing and Jonah G for identifying and solving our water leak problem the same day. Each time we have called for assistance we are provided timely service with integrity that we have been able to rely on. Jonah was thoughtful and knowledgeable providing suggestions and solutions and repaired what we thought was a MAJOR problem in a short amount of time. Thank you so very much. Your honesty and efficiency is greatly appreciated.

  • Review 5 (2024-08-22 - Rating: 5)

    My water main broke under my house. Perfect Pulmbing, Heating, & Air came out and replaced it. They were on time and did great work. They had the line replaced in only 2 days. They installed a new back flow system as my old one was inaccessible and buried 12 in the ground.The longest part of the process was waiting for the inspector.Henry Huffman and Justin Gonzalez are really good at what they do. I highly recommend Perfect Plumbing.08/21/2024 - UpdateMy front hose bib broke and was leaking water under my house. Robert came and replaced it for me with an upgraded brass bib. The old one qas worn out and mostly plastic.Also, one of my AC ducts had fallen off. DJ came out and reattached it for me as part of a warranty repair.

  • Review 6 (2024-05-22 - Rating: 5)

    We had the Best experience with our HVAC Technician Scott Muraski! He was professional, courteous, respectful,and honest. I greatly appreciate his consideration, time and service and I highly recommend Perfect Plumbing Heating & Air.Travis, Thank you for coming out so late to help us.Andy and David, Thank you for all your time, dedication and hard work installing our new system! We have had the greatest experience with all of you to help us. You truly are the Perfect company for us!

  • Review 7 (2024-09-16 - Rating: 5)

    Jay did an awesome job. We had our kitchen sink and laundry room sinks backing up with water after running the washing machine, so we called them up. Jay was efficient and thorough. He checked the pipes in the crawl space and found the cause of the backup, then cleaned out the stagnant water and made sure everything was flowing as it should. He was professional, considerate, and very personable. We are grateful for the great work he did here!

  • Review 8 (2024-11-11 - Rating: 5)

    Michael was very friendly and knew what the issue was right away. He even charged us a lower price than their typical minimum amount because he didn’t feel that price was reasonable for such a small job.This is my second or third time using Perfect Plumbing and have been very happy each time.

  • Review 9 (2024-09-05 - Rating: 5)

    Robert was exceptional. He was very thorough in his work, ensuring everything was done right. Not only was he highly skilled and professional, but he was also incredibly friendly and approachable. Robert took the time to explain what needed to be done and answered all our questions patiently. He was very clean and respectful of our home, taking care to leave everything spotless after the job was completed. We are extremely satisfied with the service provided by Robert.

  • Review 10 (2024-10-24 - Rating: 5)

    Scott was very informative and readily shared his knowledge with me regarding the furnace and maintenance he performed on it. He informed me as to other types of upkeep available through Perfect which to me was so very helpful. I wasnt aware of how much time I can save by having this one-stop type of company at my disposal. Im comfortable and believe in the service I have received from the Perfect staff. Scott was another example of that trust. Thank you again.

  • Review 11 (2025-01-04 - Rating: 5)

    Tyson did an excellent job going through the entire house and evaluating all our systems. We are very happy with his service and look forward to another visit with him in about six months.

  • Review 12 (2024-12-23 - Rating: 5)

    Cole was prompt and professional. After reviewing what he was going to do today, he performed all tasks as discussed. We were provided with updates, photos and recommendations. He did an excellent job. All of your technicians are great!!Pamela & Salvatore Bommarito

  • Review 13 (2024-08-19 - Rating: 5)

    This service call was excellent. First, perfect sent a text in advance with a picture of the plumber and some background information. Billy showed up on time. He listened to my concerns and then looked at the issues. Within a few minutes, he had evaluated the issues, shared his thoughts and came up with a plan. I had several options to choose from along with the prices for each. Billy was amazingly conscientious. He wore booties inside the house taking them off when he went outside to his truck and putting them back on when he came inside. Billy was organized, knowledgeable and very pleasant and approachable. All the work required was done effectively and efficiently. Billy has a great work ethic and assured that I was completely satisfied. It was a pleasure dealing with Billy and Perfect Plumbing. I would strongly recommend them.

  • Review 14 (2025-01-07 - Rating: 5)

    We worked with Alex and Brandon and a few other people from their team and we had a great experience with all of them. They were very professional, clean, and timely! We were very thankful for their quick and professional service!!

  • Review 15 (2024-10-02 - Rating: 5)

    Chris did a very thorough inspection and explained each potential problem area in my aging furnace. He even has great handwriting so I could refer back to the paperwork. Ive used other companies in the past that did little to ensure my confidence that they werent just trying to take advantage of me or the situation. The way he sharedhis knowledge and went through his findings made me very comfortable and confident that I was dealing with a reputable company. I highly recommend at least getting a quote from these guys if you need anything.

  • Review 16 (2024-11-29 - Rating: 5)

    Tyson and Alyssa did a great job getting our furnace going again after it refused to come on this morning. They found and fixed the problem quickly and described the situation so we could easily understand it. Very knowledgeable and personable!

  • Review 17 (2024-12-16 - Rating: 5)

    Great service by Scott Muraski! He was quick to respond in an emergency, very helpful in explaining the system parameters, and giving great advice on what-as a consumer- I can do to prolong the life and performance of my furnace. I highly recommend Perfect Plumbing Heating and Air!

  • Review 18 (2024-12-17 - Rating: 5)

    If you need or want something done choose Perfect! The staff is always responsive, professional and friendly. It may cost a bit more than others but we know it’s done well. We worked with Ty this time and he was great start to finish!

  • Review 19 (2024-11-23 - Rating: 5)

    We love Perfect Plumbing Hearing & Air. They have been with us through so many circumstances. This last one was with Plumber Ty. He was so nice, honest and professional. Thank you for the continued wonderful service.

  • Review 20 (2024-12-19 - Rating: 5)

    Very impressed with the speed, professionalism and the expert quality of work on our new furnace and AC! Quite a pleasant experience really.

  • Review 21 (2024-09-28 - Rating: 5)

    Noah,Tyson and Scott did a wonderful job! They were very helpful. Tyson was able to get our problem resolved and provided resources. Scott was wonderful at his job and he cleaned the coil on the inside unit. He also cleaned the outside. Noah was wonderful as well!!

  • Review 22 (2024-11-19 - Rating: 5)

    Will Thompson my tech was on time very courteous knowledgeable very helpful. Fixed the issue. Highly recommend. I would choose him & this company again for all of my heating and air-conditioning needs.

  • Review 23 (2024-11-09 - Rating: 4)

    Noah Ryan did an efficient job of performing my heater check-up.I asked him a few questions about the heater function and he had the answers.His paperwork was complete and legible. Overall he did a very good job.

  • Review 24 (2024-08-15 - Rating: 5)

    Our plumbing tech, Robert Wolf, was knowledgeable, skilled, professional and punctual. He diagnosed the condition of our plumbing and provided multiple estimates, so we had a clear understanding of our repair options. He completed our crawl space supply line re-piping in a day and returned the following day to repair a leaky drainpipe that he discovered under the house. Robert was friendly, polite and easy to work with. He has excellent communication skills and took the time to keep us apprised of his progress, throughout the job. We especially appreciated how he patiently explained what needed to be done and the reasons why. We’re delighted with the work he did and will ask for him when we need plumping repair in the future.

  • Review 25 (2024-09-12 - Rating: 5)

    First of all, Id like give a special thanks to Jay Campbell for coming out to my house on such a short notice to fix our plumbing issue. He is the most professional, down to earth, kind, respectful, and genuine individual i have ever had the pleasure to have in my home. Give this man a raise! Secondly, thank you to Perfect plumbing, heating, and air for servicing my family on such short notice and accommodating us with your professionalism and great staff that worked quickly to get us taken care of. My wife cannot thank your company enough. You know what they say; “ Happy wife, happy life.” Shes happy and so im happy! Thank you so much and God bless you all. JOB WELL DONE!!

  • Review 26 (2024-05-16 - Rating: 5)

    When I called Magic / Perfect over the weekend after I noticed my A/C wasnt working, I certainly expected prompt scheduling and service. I got that with a very smooth booking process and a callback first thing on Monday. What I didnt expect was to find out that my slipshod furnace setup and end-of-life water heater needed to be replaced. To be honest, I knew beforehand that both were in rough condition but like many, I was trying to avoid addressing the issues.On Monday, JASON and TONY came out and delivered news equivalent to being told about late-stage cancer during an appointment about indigestion. JASON was awesome as I even helped him make his observations and diagnoses. When TONY arrived, he walked through everything with me as I accepted what needed to be done. I was given all the options and not pressured in any way. Both of them were very straightforward and personable about everything. Financing was a smooth as you could hope for and I was satisfied that I didnt settle for a $200 temporary fix, despite the huge financed sum.On Wednesday, DAKOTA (electrician) showed up to do some electrical work to prepare for the big install the following day. He did quick and excellent work and was very considerate during his short visit.On Thursday, DALLIN and HAYDEN (HVAC) showed up on time for the install. They were extremely friendly and clearly knew what they were doing as they tackled the project. In the end, we were able to share some great conversation as they answered all my questions and dropped a lot of knowledge of the what and why of the work they were doing.They were joined a bit later by SAM (plumber) who worked alongside them installing the water heater. He was extremely proficient and knowledgeable with the install. During and after, he was very thorough about showing all the ins and outs of my water situation at the house, including testing the water pressure, hard water, and giving me options for work I might consider in the future. Awesome and friendly, just like his teammates.Theres a reason I keep coming back to MAGIC / PERFECT. Its not just the efficiency of having all the trades in one place. But the system they have set up to communicate, insure you know your tech is (complete with pic and bio via text), and all-around to take care of you is just excellent. Despite the unexpected price tag, Im satisfied with all of these folks earning every penny in the work they did - and theyre great people to be around as well. I would highly recommend and definitely use MAGIC / PERFECT in the future.

  • Review 27 (2024-11-27 - Rating: 5)

    Ty arrived on time and quickly evaluated the problem with my Bosch tankless water heater. He really knows his stuff and he’s a nice guy. I’ll definitely use Perfect Plumbing for my future plumbing projects.

  • Review 28 (2024-10-23 - Rating: 5)

    I was totally without heat on a chilly morning. Perfect had someone over within two hours. Tyson Stucki was great. A real gentleman, knew his stuff, diagnosed the problem quickly and had what it took to make the repair. Next time I would ask for him personally.

  • Review 29 (2024-10-02 - Rating: 5)

    I had Perfect PH&A technicians in my home for furnace and water heater tuneups. They arrived promptly, patiently answered my questions, did thorough examinations and gave excellent advice, all with pleasant professionalism. They restored my confidence in the HVAC industry and I highly recommend their services.

  • Review 30 (2024-09-05 - Rating: 5)

    Derek Lewis did A excellent job. He recommended some things to help us be more efficient and we did them. Very, very impressed with the service, highly recommend him and his company to do your work.

  • Review 31 (2024-11-26 - Rating: 5)

    Connor and Zach did an excellent job on our new HVAC system. They spent the time to answer all my questions at the end of the day about the new system. They took the initiative to reinstalled the dog barrier fence around the A/C unit which was much appreciated. Thanks Perfect!

  • Review 32 (2024-12-16 - Rating: 5)

    Had water heater drained/serviced. Found issue with expansion tank related to original install using wrong piping. Installed new piping to code and replaced expansion tank quickly and with single visit. They were great to work with.

  • Review 33 (2024-01-09 - Rating: 5)

    Thank you Hayden & Andy for doing an amazing job! They replaced our heating system, and now we have heat to stay warm through the winter. They came early and finished in a timely manner. They were very kind, always had a smile while answering any questions we had promptly! Not to mention, after they finished what they came here to originally do, they went above and beyond by checking other areas of the house of our concern, including the roof, with no hassle! We appreciate the expertise and kindness throughout the whole process :)

  • Review 34 (2024-12-13 - Rating: 5)

    Michael had been to my home two times for jobs and both times he was efficient, friendly and quickly got the jobs done. I appreciated my dealings with this company from start to finish. I highly recommend.

  • Review 35 (2024-08-28 - Rating: 5)

    The compressor blew up as I was in our garage. I ran next door and our neighbor looked at it for me. He couldn’t help so I ended up calling Perfect Plumbing. They arrived in 15 minutes, bless Josh, he was headed to a different job but stopped by my house first. Took a look at the problem, called a coworker and it was fixed in about 20 minutes. I was simply AMAZED! This was the 3rd time Perfect Plumbing has come to my rescue in a split second. Josh, you need a Cape, you super hero 🦸 you!!!

  • Review 36 (2024-08-04 - Rating: 5)

    We just had a great experience with the Perfect Plumbing Heating and Air HVAC technician Scott when our air conditioning quit blowing cold air.He was here quickly on a weekend call and was a pleasure to work with. He ran a complete diagnostic on our system and thankfully for us it turned out it was an easy fix. He took the time to show me the problem and walk me through the resolution.We will definitely be calling Perfect when it’s time to replace our aging system.

  • Review 37 (2024-11-12 - Rating: 5)

    JD just did some work fixing the thermostat on my mom’s condo and he did a fantastic job! He was friendly, professional and committed to taking care of her concerns! We are very pleased! Thank you, JD!!

  • Review 38 (2024-09-06 - Rating: 5)

    Robert was our technician and his service and professionalism was second to none. He was friendly and thorough from start to finish. He educated me about my hot water heater and provided options and transparency every step of the way. Top quality work from a top quality person. Thank you!

  • Review 39 (2024-07-25 - Rating: 5)

    I would like to give a high-five to Richard and Tucker, Vent cleaning Team. They spent extra time ensuring my house vents were clean, and they even pulled out and cleaned behind my dryer and the vent. Thank you!I also want to give 5 Stars to Joe, who has an amazing nose and was finally, after a few tries, found what was causing me to be sick from a smell in my new system. I was beginning to lose hope and he worked very hard to resolve the issue. Thank you Joe!And last, I really appreciate the Customer Call Center Team. Super nice and extremely helpful!

  • Review 40 (2024-11-12 - Rating: 5)

    I always have great experiences with Perfect and this time was no exception. My technician Alyssa did a great job of keeping me informed throughout the duct cleaning process. Did a very thorough job and was professional and tidy from start through clean up. Thanks!!

  • Review 41 (2024-12-11 - Rating: 5)

    Robert is exceptionally professional and informed me of all aspects of the job so I understood. He worked quietly and best of all he left the worksite immaculate. I will certainly be using this company for any further plumbing jobs that may arise.

  • Review 42 (2024-12-10 - Rating: 5)

    Scott and Mason communicated when they would arrive and were on time. They were pleasant, professional and thorough. I will definitely be using Perfect again in the future!

  • Review 43 (2024-11-27 - Rating: 5)

    Jason was totally professional on my service call. He took time to explain the issues with my HVAC system, and completed a written report with details and suggestions for followup.

  • Review 44 (2024-10-01 - Rating: 5)

    September 2024-I was in need of a new furnace and air air conditioner. I called Perfect Plumbing, Heating, And Air. They were able to work with me on a time that worked in my schedule. On September 23, I had David and Connor come out to install my new units. They were here on time and gave me the opportunity to come out and ask questions if I had them. They would pause what they were doing answer my questions, which I found truly amazing and wonderful! They were done sooner than expected and explained everything to me as to what happened and what was done. I would truly recommend Perfect Plumbing Heating And Air. They are an amazing company to work with!!**************************************************May 2024-I discovered I was in need of plumbing service and immediate went back to Perfect Plumbing, Heating and Air, as I had used their service in the past. I called and they were super flexible with setting my appointment around my work schedule. My plumber for this job, Cory Finlay, arrived shortly after my notification phone call. Cory was extra helpful and knowledgeable. He answered all my questions with great certainty and without hesitation. He made recommendations and provided quotes for future service. Fantastic service and for taking away the old items that were replaced! Thank you so much Cory!!

  • Review 45 (2024-06-24 - Rating: 5)

    We had a great experience with Perfect Plumbing Heating and Air! It was our first time using them, and we were in need of an emergent AC fix. We tried other companies but no one could get us in and the nice lady I spoke with first thing in the morning said they would work us in same day. Very accommodating! Excellent communication as well. They fixed our issue seamlessly and we even signed up for their Perfect Care Club- so we will definitely now be repeat customers! Highly Recommend.

  • Review 46 (2024-11-21 - Rating: 5)

    Every time I’ve met with anyone from the Magic/Perfect team weather for electrical or HVAC and more, it’s been 100% professional and courteous. I just had my HVAC tuneup and was done professionally with much respect and courtesy.

  • Review 47 (2024-09-27 - Rating: 5)

    Thank you Derek L for your excellant service and thank you to all the amazing folks at Perfect. Been a happy customer for over 20 years. My HVAC system continues to run great and all my plumbing needs are seen to timely and with care. I wont go anywhere else.

  • Review 48 (2024-10-02 - Rating: 5)

    Scott and Tristan were great! They were professional, efficient and very nice! They did a through servicing and presented great recommendations without pressure to make a decision in the moment. Overall very happy with their service. Thank you!

  • Review 49 (2024-10-29 - Rating: 5)

    JD is a lifesaver! Very knowledgeable, friendly and efficient. Will recommend him and your company to anyone in need of an unexpected repair like we had. Thank you so much for getting our heat working again!

  • Review 50 (2024-09-01 - Rating: 5)

    Derek did a great job explaining what needed to be done, and worked with a professional manner throughout his visit.We had Alyssa out to clean out our ducts, and she was fantastic! It’s nice to breathe the clean air again. Thank you to everyone we’ve had the pleasure of crossing paths with…we’ve been impressed with everybody.

  • Review 51 (2024-09-26 - Rating: 5)

    Dallin and Matt did an excellent job in installing our new HVAC system. They were timely, efficient, and very friendly. Also, they explained the system to us well. They were very professional and knowledgeable,and we appreciated the service.

  • Review 52 (2024-10-17 - Rating: 5)

    We had a lot going on today!Cole came and inspected our HVAC units and Bruce and Keaton came for our Water Heater inspection.All three gentlemen were a pleasure to work with. All were very professional, courteous, knowledgeable AND no one was pushy, nor did they try to “upsale”.A couple of problems were found and the problems were explained.We opted to fix one problem and the other problem will be discussed with the builder as well as the problem we got fixed.Since moving into our home in April 2023, we really didn’t expect to have to “fix” problems so soon.I digress, the service was exemplary and we were so pleased with the service, that we enrolled in their maintenance program.We are going to rest much more comfortably this winter knowing that our equipment is working smoothly. A yearly “check up” is definitely a must for the upcoming season.Thank you Cole, Bruce and Keaton for ALL of your assistance!!!

  • Review 53 (2024-09-19 - Rating: 5)

    Bruce did our first plumbing check since weve owned our house. He checked out places we havent seen, and gave us comfort that the plumbing was OK. Thank you!Will from Perfect Services checked a report about an HVAC duct. He took the time to check out the system also. The duct was a minor issue, but the HVAC system showed some cleaning needed post-construction. We will complete this step to bring the system up to standard! Thanks for checking!

  • Review 54 (2024-07-29 - Rating: 5)

    I recently had a water damage issue and called in Perfect Plumbing Heating and Air. They were able to show up within an hour to get started. Robert, our plumber, did an outstanding job! He took the time to explain everything clearly, putting us at ease throughout the entire process. Highly recommend!

  • Review 55 (2024-08-28 - Rating: 5)

    Alyssa and Zach worked hard and did a very professional job! We had some unforeseen challenges today but they thought things through, and kept us in the know at every step of the process. Well done, guys! Keep up the great customer service. It was “Perfect.”

  • Review 56 (2024-09-04 - Rating: 5)

    I must say this company got in and fixed the same day. I had the pleasure of getting Plumber Trevor Narlock and wow we gotter done and figured out the problem and then he solved it, FIXED right the first time. Thanks for the military discount as well. I will say, professional candid clean and did it right. Thanks Perfect and Trevor!!!

  • Review 57 (2024-09-30 - Rating: 5)

    Jay Campbell was great! He got the job done quick! He is a very personable guy! I would recommend him and Perfect Plumbing, Heating and Air for your next plumbing needs

  • Review 58 (2024-08-08 - Rating: 5)

    We had Derek come by today to service our HVAC unit. He was amazing and did a great job of explaining all how to better maintain and take care of our unit which was great. Look no further than Perfect for your HVAC and plumbing needs!

  • Review 59 (2024-08-12 - Rating: 5)

    After discovering a leak of natural gas in my son’s home this weekend. I contacted Perfect Plumbing and Heating requesting service asap and they were (as promised) at the home first thing Monday morning.The technician (Cory Finlay) arrived on schedule, diagnosed the problem and provided our quote and on our approval proceeded with the repair.He did a great job and demonstrated excellent customer service and workmanship.

  • Review 60 (2024-07-17 - Rating: 5)

    Robert is a great guy! He assessed the situation, gave an estimate, talked with his supervisor and we settled on a fair payment for the installation of a bidet toiled my younger brother gifted to my parents. Install was quick, he explained how everything works, kept a clean work place and was very courteous, friendly, and professional. If my parents need plumbing work done again I’d certainly request Robert if he was available! 👍🏽

  • Review 61 (2024-11-08 - Rating: 5)

    So impressed you could get someone to me same day as we had no heat due to a faulty wire. Jason was great. Polite, friendly and kept me informed.

  • Review 62 (2023-11-08 - Rating: 5)

    Perfect Plumbing Heating & Air isn’t your average heating and air company! I’ve had the privilege of safety training their technicians, such as Chris, Derek, Tyson, and Scott. These guys are very knowledgeable and know what they are talking about when it comes to HVAC. I can tell this because we personally train 1000+ technicians a year across the country. Not only were they respectful and polite, but after our training they stuck around and helped us load our 45’ trailer full of our training equipment! Thanks Perfect for everything.

  • Review 63 (2024-09-03 - Rating: 5)

    Allen was awesome. He got my water heater fixed. Even showed me what needs to be done. Explained everything to me. He even loved my cats. Will definitely have Magic and Perfect out for any future needs! Thank you again Allen.

  • Review 64 (2024-06-11 - Rating: 5)

    These guys were awesome to work with. Will Thompson came out and did a very thorough inspection and explained everything in detail on what he found. We set up a meeting with their project manager Tony and he walked us through what we would need and explained all our options. We ended up getting a new Air conditioner, furnace, and water heater. They were able to get us in the following day and got everything installed and working. The whole process was quick and everyone was very pleasant. We had Will Thompson and David W. Come out for the HVAC needs and Jonah G. Came out for the water heater, he even went and checked our pipes under the house again before he left. I will be recommending Perfect plumbing, heating and air to everyone needing any of their services in the future.

  • Review 65 (2024-12-10 - Rating: 5)

    Tristan Suldan was my tech. He was very nice and respectful and professional. He went over everything with me. Look forward to seeing him in spring for ac check up. Thanks Tristan.

  • Review 66 (2024-11-22 - Rating: 5)

    If I could give a 10 star review I would! Josh was extremely helpful, punctual, knowledgeable and courteous! He went well above and beyond what was required or even expected!

  • Review 67 (2024-12-26 - Rating: 5)

    Allen came to look at our water heater problems the other day. He has over twenty years of experience and is very friendly and knowledgeable in this area.

  • Review 68 (2024-09-19 - Rating: 5)

    Recently had a generator installed, Russ and Dakota came out and they did a great job at a competitive price.

  • Review 69 (2024-12-09 - Rating: 5)

    Derek was super helpful for our house and was fast and efficient in his work. We super appreciate you Derek and Perfect Plumbing, Heating, and Air for your communication and hard work!

  • Review 70 (2024-08-09 - Rating: 5)

    Jonathon did an. Outstanding job! He was thorough, efficient, and went above and beyond. When he found a broken connector to an outside faucet he called his manager and asked about repair charges and learned this was covered under a ten year warranty so there was no charge for the repair. When he learned that the delivery guy who had the replacement parts couldn’t arrive for an hour he drove back to the shop which was only 10 minutes away , picked up the part, came back and had the repair done in under 30 minutes Jonathon showed me pictures of what needed to be repaired and why and gave good advice on how to prevent this from happening again. Excellent customer service!

  • Review 71 (2024-07-17 - Rating: 5)

    We had to have our whole HVAC system replaced. Perfect was perfect! Tony came out and gave us the estimate and he was super knowledgeable and helpful. Our installers were Dallin H. and Will T. They kept me in the loop with everything they were doing and got everything installed and us up and running pretty quickly. Everything was explained and they showed us how everything works. They were super helpful and nice. The price was reasonable and the warranty that comes with it was unmatched!! Thanks Perfect, we appreciate all of your hard work!!

  • Review 72 (2024-09-26 - Rating: 5)

    I highly recommend Perfect Plumbing Heating & Air. Scott and Tristan were knowledgeable, thorough, and helpful during their visit. The answered every question I had and provided a detailed, professional assessment of our HVAC system. Truly a great experience working with them.

  • Review 73 (2024-08-30 - Rating: 5)

    I use perfect plumbing all the time for anything that comes up. Always reliable and provide great service. Never try to sell me a bunch of stuff I dont need, which I highly value. JD Anderegg was my technician today. Did a great job and very personable!

  • Review 74 (2024-08-21 - Rating: 5)

    Noah and Tyson were great. They were very patient in explaining everything they did, recommendations, and costs. I am requesting they service my furnace on the scheduled date of October 2.

  • Review 75 (2024-11-16 - Rating: 5)

    Jay was professional, friendly, courteous and on time. He explained the problem and the solution so we could understand our options going forward which was extremely helpful and knowledgable.

  • Review 76 (2023-06-09 - Rating: 5)

    My original furnace, A/C and water heater were 27 years old this year. The A/C didnt turn on this spring and so it all needed to be replaced!Perfect Heating & air was up to the task. Got a quote with 2 options in one day, a whole new system, 2 days later. They even cleaned my garage!I recommend Perfect for all their services!Josh and Hayden did a fantastic job!

  • Review 77 (2025-01-08 - Rating: 5)

    Sam (our repair tech) was very friendly and knowledgeable. He was able to answer every question. I highly recommend Sam!

  • Review 78 (2024-07-03 - Rating: 4)

    Ty was great. Knowledgable and explained what he found when servicing my water heater. He had mentioned they typically do a complimentary home inspection, which is fantastic, but we did not know about this prior, so we passed on the free service as we were not prepared for it. Mentioning this prior to the appointment would be super helpful next time. We were also notified that the technician was on his way at about 8:15, which was earlier than expected. We quickly tried to finish getting ready for the day, only for the tech to show up about 9:20. A bit closer time frame would be helpful.

  • Review 79 (2024-09-06 - Rating: 5)

    Sean was so professional and thorough with the HVAC service. Alyssa and Zach were also very detailed with the duct and dryer vent clean out. Highly recommend Perfect Club Care and it’s always a 5-star service!!!

  • Review 80 (2024-12-14 - Rating: 5)

    Services were genuine, authentic, and both Will and Travis showed patience, thoroughness, and took time to discuss options while also providing all the services that I had intended to receive.

  • Review 81 (2024-06-14 - Rating: 5)

    Will came to the house to do a routine service and found all sorts of problems. He spent a significant amount of time meticulously going through every component. He unfortunately found numerous problems with our 20-year-old system. He walked me through every single component and came up with three options for repairs, but in the end we settled on looking at a completely new system. The service Will provided me was amazing. I never got that idea that he was fly-by-night and quickly suggesting expensive repairs. You could tell he cared about his work and what it would mean to me and my family if the system failed during a hot spell. He arranged for Perfects project manager to come a few days later.Tony was here for a few hours walking us through all the options regarding our complex situation. We walked through all options and he helped evaluate the pro/cons of each. While the system is expensive, I have confidence that it is the right system and that Perfect will do a great job. Thanks Tony thanks Will!!—Sid—

  • Review 82 (2024-06-14 - Rating: 5)

    I called around looking for help for an emergency water leak and HVAC problem and I knew that I found the right company as soon as they answered my call. The office staff were polite and well organized, and could fit me into their busy schedule.The technician, Grant, arrived on time and diagnosed my issue very quickly. He had all the parts that were needed and was able to fix the problem; and he made sure that his repair solved the root cause so that it would not happen again. Grant was very skilled and just as professional as the office staff! He took the time to make sure I understood the solution and I was happy with how reasonably priced the services were!Well done Perfect Plumbing Heating & Air team! Thank you!!

  • Review 83 (2024-10-04 - Rating: 5)

    Tyson Stucki was amazing! Very kind and very knowledgeable. Answered all of my questions thoroughly and was very considerate of my home and pets. We thank you so much!

  • Review 84 (2024-11-07 - Rating: 5)

    My experience with their technican SethWas excellent. He was very knowledgeable and showed me pictures, explained everything in detail.They have really a great technician.Thank you Seth !

  • Review 85 (2025-01-02 - Rating: 5)

    Our furnace went out on New Years, but not to worry, Scott was there within 20 minutes, with a smile and a quick repair.My elderly mother was so relieved, and happy, as was I, that he took the time to double check that everything was working properly and that we were comfortable before leaving. This was the third or fourth occasion we have needed their service, and every representative we have dealt with has been top-notch, courteous, and professional. We love these folks!

  • Review 86 (2024-10-15 - Rating: 5)

    Seth Mitchell was extremely prompt, thorough, and professional. He communicated clearly and concisely. The job was completed on time. I will use Perfect for all our HVAC and plumbing needs.

  • Review 87 (2024-09-12 - Rating: 5)

    I like to give a shout out to Will T. The tech that did the tune up. Not only did he caught a potential issue. He was professional, vary knowledgeable and always nice to talk to. Thank you, again Will.T and perfect plumbing heating and air.

  • Review 88 (2024-08-05 - Rating: 5)

    Perfect Plumbing came out to do an annual flushing of our tankless water heater. Technician Robert did a great job of explaining all what would be done and relaying the arrangement I had made with the scheduling assistant which I greatly appreciated.

  • Review 89 (2024-11-19 - Rating: 5)

    I really appreciated Sam. He did a great job. Very courteous and informative. He has a great personality and was very knowledgeable on everything.Wish he was not moving to Twin Falls, but glad he gets a new house..Highly recommend him…

  • Review 90 (2024-09-04 - Rating: 5)

    JD came out and did a a/c tune up. He was polite and informative. He gave me a very reasonable quote for some additional work that needs to be done and talked me through everything he did and inspected. Already scheduled my water heater tune up with this company for next week.

  • Review 91 (2024-11-08 - Rating: 5)

    Ty Matlock was very professional and responsible to my needs. He gave me great advice on how to maintain my plumbing systems. He located my master shutoff valve which I couldn’t find!!

  • Review 92 (2024-09-17 - Rating: 5)

    We had some issues with the first two technicians who came out to work on a clogged pipe but Gabe made everything right and we received a full refund. We appreciate him not only following up with us, but following through with his word. Thanks Gabe!

  • Review 93 (2024-09-19 - Rating: 5)

    As part of our new purchase equipment package, Anthony was assigned to complete an inspection/maintenance on our recently acquired furnace from Perfect Plumbing, Heating and Air. He completed a thorough review of the components, cleaned parts as needed and spent time reviewing and making adjustments to our programmable thermostat. He was gregarious and appeared very skilled and knowledgeable, answering questions in depth. Very pleased with the service performed and the technician assigned. G. Goff, Boise.On June 13, 2024, Allen from Perfect was assigned to a water heater issue in our Meridian house. Allen notified me by text when he would arrive. Between the two of us, we narrowed down what the issue may be. He resolved the identified issue and tested the hot water pressure to insure the issue was resolved. I found Allen to be open to suggestions and professional in his approach in repairing the issue to complete resolution. Very pleased! G. Goff, BoiseOn Friday , September 13, 2024, Robert Wolf was sent to repair/replace faucet cartridges in the Master Shower and the Guest Bathroom. Both faucets were leaking when in use. He showed up on schedule and completed the activities within 25 minutes. Found him to be pleasant and professional and answered all questions in depth. Very pleased with the work and the technician. G. Goff, Boise

  • Review 94 (2023-12-12 - Rating: 5)

    Great service! I had issues with my furnace and was without heat. I called perfect heating and air and they sent someone out the same day to help me. Everyone was amazing to work with from Andrea in the call center who booked the job, Katelyn in dispatch keeping me updated on when a technician would be heading my way and then Jason Almeida showed up and solved my simple thermostat problem in a matter minutes and walked me through everything he was doing and explained the reasons as to why he was checking them. It’s the middle of December and I was without heat for less and a few hours thanks to perfect and Jason! Highly recommended him and this company! He even let my 4 year old son stand with him and “help“ lol..fix the problem.

  • Review 95 (2024-10-02 - Rating: 5)

    My kitchen drain was plugged up. Jay from Perfect Plumbing knew exactly what the problem was and fixed it in 5 minutes. I was glad it was an easy fix and it was covered by their special promotion. Great work!

  • Review 96 (2024-11-20 - Rating: 5)

    Very helpful and professional. From start to finish. The scheduling was pleasant and quick. The inspection and quote was professional. Thank you Jonah and Carlie! Thank you Perfect! Recommendations to all looking for professional help. Will be using them for future work. - DM

  • Review 97 (2024-12-26 - Rating: 5)

    Sean was very pleasant. Discussed all procedures he was doing and did. Very good experience. Thank you.Happy New Year!

  • Review 98 (2023-06-28 - Rating: 5)

    Travis G. provided a fair quote for my Furnace/AC replacement. The next day, Tim R. and Cody B. arrived on time and started the job. They were both highly personable, professional, and respectful of both myself and my property.When they finished later in the day, they did a super job cleaning up (even vacuuming) and hauling away my old equipment. I would highly recommend Perfect Plumbing and Air!!

  • Review 99 (2024-06-13 - Rating: 5)

    Absolutely outstanding service. Cory visited and gave us an estimate a week ago and returned with Johnathan to do a toilet installation today. They were professional in every way and did an excellent job. They worked quickly and quietly. They were very friendly and knowledgable. I recommend them with no reservations. You might say they were perfect plumbers ;-) Thank you Perfect Plumbing.

  • Review 100 (2024-12-26 - Rating: 5)

    Alyssa and Matt were great- punctual, friendly, kind to our animals, and went the extra mile vacuuming our shoes off after an insane amount of dust came out of the dryer vent.

  • Review 101 (2024-08-13 - Rating: 5)

    Trevor was great. He was friendly and very personable and answered all our questions and solved our kitchen sink issues. He also called the office for us to get another service employee out that same day.Jeremy arrived later and thoroughly went through the crawl space taking pictures and showing us what needed to be done. He spent a lot of time with us and provided all the information we needed for the repairs. I would definitely recommend Perfect Plumbing.

  • Review 102 (2024-04-09 - Rating: 5)

    Brandon and Jordan are two of the best plumbers I have ever hired!! Huge shoutout to Magic / Perfect Plumbing for knocking out a 3 day job in 2 days. Highly recommend

  • Review 103 (2024-07-01 - Rating: 5)

    We want to thank the team at Perfect. Our interaction with every employee was professional and courteous. Specifically, Seth who provided the initial diagnosis, Travis who presented the repair options, and Dallin and Hayden who completed the work. While this was an extensive repair and financially burdensome, the people at Perfect were respectful and understanding. Each person on the team was willing to explain the problem and repair in detail. We trust that the job was completed with safety and excellence. Thank you!

  • Review 104 (2024-09-27 - Rating: 5)

    Both Scott &Tristan were awesome to watch. Very professional, knowledgeable and personable. Would like Scott to be assigned to our account. Great job guys.

  • Review 105 (2024-08-29 - Rating: 5)

    Perfect came through for us yet again. We had a squirrelly plumbing issue that was complicated by some supply-line issues. The Perfect team was very patient and sent out techs multiple times to help us figure the puzzle out. Allen Grengs spent a lot of time helping us order the correct products. Unfortunately, these never showed up from the supplier. It didnt matter; they sent Billie Moore and Trevor Narlock, who helped us find an alternative. Then Allen came out again and did the installation. The folks in the office and the dispatchers were equally friendly and helpful at every step. Thanks to everyone for your persistence and patience as we worked it all out.

  • Review 106 (2024-12-11 - Rating: 5)

    JD Anderegg has completed a superior 3 system analysis , repair and filter change for us . He is a great employee , efficient , very capable and friendly .Signed , M.R. Mickelson MD

  • Review 107 (2024-07-11 - Rating: 5)

    Hvac AC unit suddenly stopped working and was pumping hot air. This was in the middle of a heat wave with 105-110 temps. Called Perfect Plumbing, Heating, Air that night and the following morning Sean C was on the property. He was professional, thorough, and efficient. He diagnosed the problem and replaced the faulty part quickly, pointed out other potential issues, explained everything in detail and answered my questions. He was very knowledgeable and beyond patient with my questions and concerns. Absolutely amazing! Thank you Sean!

  • Review 108 (2024-11-19 - Rating: 5)

    Scott came over to inspect our Hvac system and he was absolutely wonderful!! Very professional and very hardworking.Thank you so much!

  • Review 109 (2024-06-27 - Rating: 5)

    I had an issue with my ac unit. I called a few places before I got to the number for Perfect plumbing heating and air. out of the four places i called this company was the best and quickest for handling my issue same day! I would very much recommend them along with their yearly program which I am now enrolled in. The service tech that came out was Derek Lewis and he was very nice, and the costumer service was outstanding and very professional. Thanks again Derek for the conversations and the expert advice and help.Joe Perry

  • Review 110 (2024-08-07 - Rating: 5)

    I want to share the positive experience that both my wife and I had with the installation of a new HVAC system by David Wuthrick and Jonah from Perfect Plumbing Heat and Air. We found them to be professional, respectful, timely, and knowledgeable. We especially appreciated the quality of work they did with our installation as well as taking their time to explain what they did as well as how the Ecobee system worked. This performance is a far cry from the consistently negative experiences we have had with other companies. Based on this experience, as well as another installation of a hot water heater by Perfect/Magic, I would highly recommend this company for any home plumbing, heating, air, and electrical needs.

  • Review 111 (2024-09-04 - Rating: 5)

    Noah Ryan came out and service my ac unit. He is very polite and very knowledgeable. Explained and answered all my questions. Got things done quickly and professionally. Thank you Noah!🤗

  • Review 112 (2024-09-10 - Rating: 5)

    Perfect Heating Plumbing And Air always does a great job. Today Jonah efficiently replaced our leaking water heater with a new one, and had up up and running with hot water quickly. Thanks!

  • Review 113 (2024-09-20 - Rating: 5)

    Derek my technician was very informative and very experienced. Didnt try to oversell. Just made suggestions or recommendations. Also changed the batteries in all of my smoke detectors at no charge.

  • Review 114 (2024-11-26 - Rating: 5)

    Zack and Alyssa did a excellent job cleaning our heater ducks. They were very thoughtful about making sure not to make any mess.

  • Review 115 (2024-07-08 - Rating: 5)

    Perfect is a class act! My elderly mother’s ac quit working in the middle of the night so I called them at 8 am and the Tech Seth was there at 12:15. He found the problem and had it fixed in less than 30 minutes. He was very professional and knowledgeable. I can’t say enough good things about him and the lady I dealt with on the phone! I would recommend Perfect to anyone!

  • Review 116 (2024-07-14 - Rating: 5)

    Anthony did a fantastic job diagnosing and fixing our AC unit. He was very knowledgeable and efficient and got it up and running again right on time! Greatly appreciate him and perfect heating and air for their prompt response, especially given the current heat wave.

  • Review 117 (2024-11-21 - Rating: 5)

    I had the BEST service from MAGIC Electric and Plumbing, and PERFECT Plumbing, Heating and Air. So grateful for the high standards of these companies. Tristan Suldan came out. So polite, professional, kind and helpful. He was so knowledgeable and answered all of my questions. I will be using them every time I need something done. Thank you again! AND THANK YOU Tristan for your service to our country!

  • Review 118 (2024-11-13 - Rating: 5)

    Trevor was great. He answered all my questions and went above and beyond making sure everything was left clean. I will certainly be calling perfect again.

  • Review 119 (2024-12-23 - Rating: 5)

    Prompt and expert service as always. Michael addressed every issue and provided us with excellent information for maintaining our plumbing system going forward.

  • Review 120 (2024-10-09 - Rating: 5)

    Tyson Stucki is the best!!! Not only is he confident and knowledgeable in his work but incredibly pleasant! He goes over and above to get the job done! Thank you Tyson!

  • Review 121 (2024-08-12 - Rating: 5)

    Robert was on time, very courteous, explained what the issue was and what he would need to do to fix it along with price quotation. Showed the completion of the work to make sure I approved. Great service and an awesome employee.

  • Review 122 (2024-09-08 - Rating: 5)

    Robert Dowdell and Michael Wright completed a full replumb from Poly-B to pex on a home I recently purchased. Robert was the primary plumber on the job and was very polite and professional. These guys knocked out my entire house in a day! I could tell they were focused on doing a quality job, while keeping noise levels down and drywall rework to a minimum!Very happy with my experience with Perfect Plumbing and the team they sent.

  • Review 123 (2024-08-01 - Rating: 5)

    Scott and Cole from Perfect Plumbing were both just great. They were efficient and professional and made helpful suggestions about our HVAC system. Highly recommend Perfect Plumbing for your home’s plumbing, as well as heating and cooling systems care.

  • Review 124 (2024-08-22 - Rating: 5)

    Tyson did his job very well and was professional. Jonathan also was professional. Forgot to turn the breaker back on so we had cold water. No problem. Very satisfied with both.

  • Review 125 (2020-01-21 - Rating: 5)

    My water heater went out right after the New Year. After some research we found Perfect Plumbing. Out of all the websites my wife and I researched we found that Perfect gave us an estimated cost of what it would take to get a new water heater installed. So, we decided to give them a shot.Tom Scott was our plumber. He was amazing to work with as he walked me through the reasons my water heater went out and was leaking. His ability to walk me through all of my options and take the time to help me make the best decision for my house was what made the experience so thrilling. He walked me through the financing options and made it seamless. Within hours I had a new water heater and the experience was worth every penny.Since we purchased our water heater through Perfect we received free check ups on our furnace as well. I had just had my furnace maintenanced on Dec 3rd 2019 so i didnt think i needed to have another maintenance done so soon, but a second opinion never hurt plus it was free.Donovan Sayler was the Technician that showed up for the maintenance check. Donovon is the epitome of customer service and a large reason why my wife and I will stay Perfect Plumbing Heating & Air customer. He was thorough, kind, and very knowledgeable. He literally took my whole furnace apart and found sheet-rock from when my house was built 14 years ago still inside. I just had my furnace supposedly maintenanced last month and from the things Donovan told me was wrong with my furnace and how dirty it was internally really was frustrating to hear. My furnace blower was going out and looked like it had never been cleaned or looked at, there were cracks in my heat exchange, and my furnace was to large for my house. Donovans attention to detail and the pride he took in his work was a blessing. His advice and trusting approach to our needs was what made the decision to move forward with getting a sales rep out to our house to explore furnace options an easy decision.Tony Dyer was the Design Consultant that showed up to our house the next day. Tony has to be one of the coolest dudes I had the pleasure of meeting. Not only did he walk us through the needs for our house, along with the issues we would have to overcome, but I got the pleasure of getting to know him personally and just how genuine and caring he truly is. The challenge we faced was that a new furnace would be a substantial smaller then the AC it sat above and Tony took time to explain to us not only the challenge but the difficulty in merging the old with the new. Tonys ability to re-assure and educate on the needs of our house made doing a total over haul of our heating and cooling system an easy choice. Tony made my wife and I feel like he cared more about what was best for us then for making the sale. It was a breathe of fresh air to work with a professional like Tony and still feel valued and appreciated.Willie Man and Chris Tilley were the two specialist who showed up to our house to install our new furnace and air conditioning unit. Willie dismantled and re-assembled the furnace and air conditioning in my garage while Chris dismantled and replaced my air conditioning unit on the exterior of my house. They both were superstars! Willie walked my wife and I through how to work our system once it was installed. He was attentive and knowledgeable which made understanding how to work our new system so much easier. From start to finish Willie and Chris were amazing to work with.Offering a service is a small percentage of how you retain customers. Offering that service with a team that delivers top of the line customer experience with amazing care and concern for the needs of their customers is what creates life long customers.Thank you to the men named above in my review. Thank you for hot water and warm nights during these cold months. Its because of ALL of you that I will refer more business to Perfect Plumbing Heating & Air, and stay a customer for life!#Customer4Life #5StarCustomerService #BestInBoise

  • Review 126 (2024-08-06 - Rating: 5)

    Had some issues with our breaker tripping repeatedly for our AC, the front desk at perfect plumbing heating & air was easy to reach, friendly, and set up an electrician to come out the same day. Communication was great with text messages double checking that we were home before someone headed our way and sending a picture and bio on the technicians before they arrived so we knew the right person was at the door. Cameron Woodside came and checked everything, upped the amp on our breaker and scheduled a HVAC guy to come out to check that side of things. Cameron was efficient and personable! The next day HVAC tech Tyson Stucki came over and double checked everything, quickly identified the problem, was excellent at communicating throughout the process, replaced the problem part and gave us lots of tips for helping our house run efficiently! Will definitely be loyal customers if/when we need any plumbing heating or air issues worked on again! Thanks much!

  • Review 127 (2024-09-03 - Rating: 5)

    Tyson and Seth did an awesome job servicing the HVAC systems. They are both friendly, polite, explains everything as they go through the inspection and at the end.

  • Review 128 (2024-07-22 - Rating: 5)

    The tech Will showed sooner than we were expecting and he had our A/C running in about 5 min. He was polite and very thorough. We are very happy with him and Perfect Plumbing!

  • Review 129 (2024-12-28 - Rating: 5)

    Everyone from Perfect worked quickly to find the solution to our problem. The dispatch girls were amazing and concerned and got the guys out to our house right away. Scott, Will, Mason and Tristan worked together and spent the time necessary to find the issue, ling after many companies would have given up. They were polite, personable and great to work with. Perfect really had the right idea when working with customers and hires too notch technicians.

  • Review 130 (2024-07-10 - Rating: 4)

    Perfect used to be great (had an annual membership from 2014 to 2024). I dont know what changed, but it was a really bad experience for me. So much so that I decided to write this.• The last Perfect technician that was out here misdiagnosed our problem, twice• He came out here, and tried pushing a $5,000 repair and improvement on us (he even recommended installing an entirely brand new system on top of the one they already installed for us!)• On top of that, we had a competitor come out here and legitimately prove that this technician was blatantly lying to us; he said our blower, fan, and coil were the dirtiest he has ever seen and the competitor took pictures showing why they were verifiable false -- clean as a whistle; the competitor tech literally said you could tell me this was recently installed and I would have believed you, its that clean• He also lied about dual zones, our zone board, and more• Beyond that, he discovered Perfects original install of our entire furnace was done poorly (competitor took pictures of the poor leveling and install job), and there were leftover fuses, wires, and literal trash were up there• Instead of paying 5 thousand for a repair and enhancement, we paid a competitor 250 dollars for a simple clogged drain. That was the problem: the stupid drain (that was also poorly installed by Perfect) was clogged so he just sprayed it out and the whole problem was solvedNow our house is a cool 73, my newborn is happy, and my wife is happy.EDIT 7/1/24: I was contacted last week by the HVAC director who was very regretful about the situation. From the sound of it, this was a singular individual (technician) problem and it was solved on their end. Additionally, they went to great lengths to rectify the situation and make things right for my family. They seemed genuinely concerned about everything and more than happy to go above and beyond. The technician that was sent out this time, Chris Ridener was personable and fast.Thanks for making a bad situation good in the end, Perfect.

  • Review 131 (2024-05-04 - Rating: 5)

    I had the pleasure of working with Will, an excellent and professional technician. He expertly explained the system to me during maintenance, showcasing his extensive knowledge. Despite knowing the systems were outdated, he guided us through the decision to replace them and ensured a smooth handover to Travis from the sales team.Travis patiently walked us through all the options, features, and price points, helping us select the best system for our split-level home. He was incredibly responsive to all our questions, making the decision-making process much easier.The installation team, Hayden and Connor, arrived promptly and completed the replacement in just one day. They were professional and took the time to explain the new system to me, highlighting its features compared to the old one.Overall, the entire process was seamless, thanks to the exceptional team at Perfect Plumbing.

  • Review 132 (2025-01-08 - Rating: 5)

    Tristan & Scott were both friendly, informative explaining exactly what they were doing & why. Scott gave me information re how an electrition could be useful re an issue I had. He also summed up their work when done. Either EE would be welcome to do work needed in the future.

  • Review 133 (2024-10-22 - Rating: 5)

    Scott was personable and professional. He explained what he was doing, what needs to be now and in the future. A pleasant and fruitful experience for both of us.

  • Review 134 (2024-08-01 - Rating: 5)

    Great service with Allen Grengs today. He helped me solve 2 problems and showed me some things I was not aware of. I am very happy with Perfect Plumbing and will definitely be calling them for future service.

  • Review 135 (2024-11-14 - Rating: 5)

    Grant Weddle was so informative, showing me what, where and why in my furnace review. He made technical terms clear and precise with photos and advice. He was friendly and patient, and I appreciate his knowledge and skill. I’d trust him for any future reviews, and recommend him as well as Perfect Plumbing.

  • Review 136 (2024-07-27 - Rating: 5)

    Seth was friendly, kind, and explained the problem with our house’s air-conditioning unit. He was able to fix it in under 20 mins, which included him even getting wet when he had to use my malfunctioning hose sprayer to cool off the overheated unit. This fix was on a 104-degree day and we were relieved to have it up and working again.

  • Review 137 (2024-07-12 - Rating: 5)

    We always enjoy great service from this company and all techs we worked with were awesome. In particular I d like to mention Scott who was extremely helpful and super easy to work with. I will not hesitate to recommend him for any AC work.

  • Review 138 (2024-07-31 - Rating: 5)

    Both Seth and Travis provided first rate service. We received a detailed assessment and options on how to proceed with our HVAC system. Professional, knowledgeable, and prompt!

  • Review 139 (2024-05-11 - Rating: 5)

    Grant Weddle came out for an AC tune-up on 5/11. Grant was very professional and efficient and was very nice to talk to. He took the time to explain possible issues to keep an eye on with the systems as well explaining what would be a priority when getting ready to schedule repairs and he provided pricing so I can plan financially for future expenditures. I thanked Grant for the availability of a Saturday appointment because I work during the week and sometimes it is hard to get time off for appointments I asked him to thank the owners because it really does help to have this Saturday availability. It was a great suggestion and I am very grateful this suggestion was implemented. Great job! Thank you! Thank you, Grant, for everything! You did an awesome job!

  • Review 140 (2024-08-01 - Rating: 5)

    Love Perfect for all my plumbing, heating and air needs. Blake Warr is an awesome technician. Super informative, thorough and knowledgeable. Would recommend specifically requesting him for your future projects.

  • Review 141 (2024-10-23 - Rating: 5)

    Had an HVAC guy named Will come out earlier this year- he went above and beyond when fixing the HVAC. He even vacuumed my home after completing the job, and offered to help with anything else. Dont usually see service like that- thank you Will.

  • Review 142 (2024-06-24 - Rating: 5)

    Cory answered our call for help promptly for inspecting the soft water equipment and system, and he provided and added the salt we needed but could not put into the tank by ourselves. He was considerate, cordial and a delight to deal with. Our thanks to him once again.

  • Review 143 (2024-06-19 - Rating: 5)

    Will Thompson did an excellent job with our seasonal A/C service yesterday. He reset our thermostat down 4 degrees to read much more closely to accurate, after other technicians had told us nothing could be done. He checked the A/C thoroughly and told us how to avoid problems with the unit. We are extremely grateful for the service Will provided us. A+ service from Will! Margie Myers

  • Review 144 (2024-02-24 - Rating: 5)

    Im so glad we chose Perfect and we will continue to choose them! They have exceeded my expectations in every way. Not only do they provide excellent service that is worth every penny, but their technicians are genuinely good people. Noah and Patrick were so helpful and took the time to walk us through everything while answering all of our questions. They were so warm and friendly that we were completely at ease with them in our home. It felt more like a close friend was there to help, instead of a polite stranger just doing their job. I really appreciated their kindness, patience, and honesty, just as much as their knowledge, skill, and hard work. Thank you for valuing the character of your technicians as much as I do. And for our perfectly clean air ducts! ;)

  • Review 145 (2024-06-14 - Rating: 5)

    Perfect plumbing technician Jonathan Vallejo came out to the house flushed and repaired my water heater which was installed by another heating and cooling company using faulty parts. Johnathan is friendly, professional, his work ethic very important to him and for the customer to be happy. I was very happy with his work and signed up for their yearly perfect care program. I will continue to use this company in the future.

  • Review 146 (2024-09-26 - Rating: 5)

    Dillin & Matt did a great job installing our new furnace and A/C.They were very friendly annd knowledgable. They corrected a couple of mistakes that were made in the previous furnace installation.

  • Review 147 (2024-11-22 - Rating: 5)

    Sam B was professional, efficient, informative and friendly during my recent plumbing project. I highly recommend Perfect Plumbing/Magic Electric, Plumbing, Heating & Air.

  • Review 148 (2024-12-06 - Rating: 5)

    Grant Weddle was friendly, knowledgeable, and professional. He went straight to work assessing my hvac system and performed a thorough maintenance. He identified a failing blower and worked into the evening making sure I had a new blower. This is my second perfect experience with Perfect Plumbing and heating. I will recommend them to friends and family.

  • Review 149 (2024-07-02 - Rating: 5)

    Even though some of the news on my a/c heating were not good , Scott explained and showed me exactly what was wrong and what my options were. He even arranged another meeting the next day to discussQuotes for new units.I can’t say enough good things about my visit with Scott himself. He was professional, caring, respectful, knowledgeable, and I would definitely ask for his help again.Thank you Perfect Plumbing.

  • Review 150 (2024-03-27 - Rating: 5)

    Service tech went above and beyond. He was very polite and professional. Thank you for the end of winter / beginning of summer tune-ups!

  • Review 151 (2024-06-18 - Rating: 5)

    Scott came out and did an amazing job not just servicing out HVAC but also educating and explaining functionality, best practices, and what to look for. He was clear and concise on immediate recommendations and later down the road recommendations. Great guy to talk to. Will continue using this service.

  • Review 152 (2024-09-03 - Rating: 5)

    Perfect Plumbing • Heating • Air came to our home today to service our air conditioner. Noah answered all of my questions and was very knowledgeable. He was very nice and I trusted him right away. We always choose Perfect Plumbing • Heating • Air.

  • Review 153 (2024-08-01 - Rating: 5)

    Phenomenal service by Michael. He was prompt, thorough, and tidy, and friendly! I appreciated the time he spent explaining all the details of the service. A job well done!

  • Review 154 (2024-11-25 - Rating: 5)

    Met Conner today on the job he was very professional and cared about how he handled the Customer he put them at ease made it so much easier to workGreat Job

  • Review 155 (2024-10-22 - Rating: 5)

    Seth Mitchell was awesome, loved that he understood and made me feel like everything was going to be ok. 1000% recommend him and your service

  • Review 156 (2024-12-06 - Rating: 5)

    Service tech Cole was on time, efficient explained the service process and small issues identified clearly, was polite and friendly. Thank you for a job well done!

  • Review 157 (2024-09-22 - Rating: 5)

    I went to do some work at a Customers home where I met MattFrom prefect plumbing while like most i think of plumbing as replacing pipes Matt showed it was Art paying attention to every detail so that you have better water pressure he rerouted every pipe for that purpose I would hire perfect plumbing because they care their the best

  • Review 158 (2024-08-20 - Rating: 5)

    Our first time with PERFECT Heat and Air. What a pleasure it was to meet Scotty, our new HVAC Technician. He was personable, extremely knowledgable and was very detailed when answering our questions. We feel he is a great asset to this company and would strongly recommend asking for Scotty if you are looking for a “PERFECT” HVAC Technician 😊.

  • Review 159 (2024-10-28 - Rating: 5)

    Tyson stucki came out today and fixed our new installed (but incorrectly installed by hone depot) mini split and it works great now. Thank you perfect and tyson!

  • Review 160 (2024-11-06 - Rating: 5)

    Allen did a terrific job with our plumbing woes. He was courteous, professional and very tidy! Allens the best!

  • Review 161 (2024-07-29 - Rating: 5)

    Jeremy came out to fix a leaking sink and went above expectations! He went into the crawl space to ensure pipes looked good under the house as well! He also tested my water to confirm my water softener is preforming top notch! He took time to explain every step of the process and once everything was ship shape, including the leaking sink, he emailed a detailed invoice with all the pictures he took during his plumbing evaluation! Highly recommend!!!

  • Review 162 (2024-04-09 - Rating: 5)

    Jonathan did a great job with the plumbing inspection, quoting us on some projects, and flushing our water heater! He did a really great job talking us through all the current concerns, versus possible concerns, versus future concerns; and then reviewed multiple levels of solutions we could consider. He also fixed a hose spigot on the exterior that the frost valve had broken on during winter for no charge.Blake inspected our AC and installed surge protectors. He was also very friendly and informative. Thankfully, there was less to do with our AC, but he gave us good peace of mind and information.Really appreciate the education, options, and service.

  • Review 163 (2024-06-14 - Rating: 5)

    Scott was very thorough in checking every aspect of our HVAC system, explaining it to us clearly, and always checking if we had question. He was very easy going and did a great job with the repair we needed. 10/10 would recommend

  • Review 164 (2024-08-01 - Rating: 5)

    Sean was very polite and got to work right away. He explained everything before he left. We use Perfect regularly and are impressed with their services.

  • Review 165 (2024-12-27 - Rating: 5)

    I have used P&M for both heating & plumbing for a few years now.Micheal Flores was my technician again today. He was professional, polite & efficient. Just one reason I will continue to use this company for both my heating & plumbing needs.

  • Review 166 (2024-06-20 - Rating: 5)

    Had a great experience with Perfect as usual. Tyson was very knowledgeable and installed my hard start module for my AC in less than 20 min. Definitely would recommend to others.

  • Review 167 (2024-11-13 - Rating: 5)

    We had quick,efficient, and very reasonable price., plumbing services by our guy Jay!They have many other services.Their business card is on my fridge.

  • Review 168 (2024-03-01 - Rating: 5)

    Lincoln was here today to follow up with the check up on our new furnace and air filtration system. He was beyond great, first off cordial and friendly, professional and knowledgeable, and explained everything he was doing quite well. He is a great representative of the company, as have been the others who came originally. Again, service was great, scheduling again not so much. We had made the appointment two weeks ago, then yesterday, which was the scheduled appointment. She wanted to put us off for another week. This was the same problem we had originally. The technical staff is excellent, they should fix the scheduling people. I am giving a five star rating to Lincoln as he truly earned it. Scheduling I give a two star.

  • Review 169 (2024-11-27 - Rating: 5)

    Cory is an asset to Perfect Plumbing.He is personable, friendly and informative. Thank you Cory for your time...

  • Review 170 (2024-05-21 - Rating: 5)

    Having some issues with my AC. Tyson Stucki came out for diagnosis and was absolutely phenomenal. Not only was he very personable and helpful, but he is extremely knowledgeable regarding hvac systems and issues! He went above and beyond to ensure he did not miss anything. Would recommend him to anyone! He also set me up with Travis G who was also so great and very patient with all of our questions, addressed any concerns, and getting us set up for new AC unit with financing, very pleasant to work with! Lexi was great to work with as well to get set up for appointment for diagnostic testing! Would recommend Perfect to all!

  • Review 171 (2024-10-03 - Rating: 5)

    We just wanted to give a mighty thanks and thumbs up to Grant Weddle for going above and beyond the call of duty. Yesterday, (the hottest day of record, so far) our A/C went out and he spent 2 1/2 hours working in the HEAT to get our A/C up and running. It is working perfectly!

  • Review 172 (2024-06-16 - Rating: 5)

    Excellent service from Anthony! He was very kind and extremely knowledgeable. Explained and fixed our issue and got our AC working again. Will definitely use and recommend Perfect again (please always send Anthony).

  • Review 173 (2024-05-23 - Rating: 5)

    I had a great experience with Mike F. giving us an inspection of both our HVAC units. He took his time and was very thorough. He explained everything and took many photos to show us the details. We appreciate his work and look forward to working with him again.

  • Review 174 (2024-11-25 - Rating: 5)

    Perfect plumbing is a good company to use Connor McDevitt is a very hard worker I would recommend them if you have any plumbing issues

  • Review 175 (2024-12-23 - Rating: 5)

    Our technician Tyson was prompt and personable. We especially liked how he put a rug down on our front porch in addition to wearing shoe protectors to keep the mud out of our home. That is truly going above and beyond. He also explained in detail an issue our furnace is having and gave us an itemized replacement statement. He answered all our questions. Amazing service.

  • Review 176 (2024-04-13 - Rating: 5)

    Hands down, my new go to. From the very beginning, their customer service was on point. Sarah explained how everything would play out, the payment options, called back when she said she would, etc. She left a great impression from the get go. This company even sends you a pic of the technician before they arrive. Michael arrived with a great attitude. Explained everything in detail. Did the work and sanitized the area before leaving. This is the only plumbing company I will ever recommend to family and friends. Thank you Michael for doing such a great job.

  • Review 177 (2024-05-04 - Rating: 5)

    We called Friday morning and within an hour and a half Michael Wright was knocking on our front door. He was very positive, helpful, and kind. He answered all of our questions and went above and beyond to help us. Our 3 year old was very interested in what he was doing and he took the time to give her attention and explain things and even showed her how to use his iPad for payment. Highly recommend him and his company!!

  • Review 178 (2024-07-29 - Rating: 5)

    Robert Dowdell was very respectful and professional. The quote I received was reasonable and only for the items I requested, not an attemot to scare me into purchasing other services. Overall, a very positive experience.

  • Review 179 (2024-05-01 - Rating: 5)

    I am pleased with Perfect Plumbing and the services they offer. Blake was friendly and knowledgeable. He educated me about the system that we have in this fairly newly purchased home. He also fit the home next door that we recently inherited into his schedule. He helped me understand the various features of that system and offered options that could benefit a home owner. I will be trusting Perfect Plumbing with all our HVAC and plumbing needs for both of these properties. I recommend them to anybody in need of the knowledgeable and professional services they offer. Blake, thank you, Id give you 5 stars for both services but I can only do one review per business, so just know that could have equaled 10(!) stars.

  • Review 180 (2024-09-11 - Rating: 5)

    Had Grant out for an HVAC inspection and repair. He was prompt, thorough and professional. He did a great job!

  • Review 181 (2024-11-20 - Rating: 5)

    Russ was great this AM - very professional, took the time to explained everything related to the gas line issue we were having.

  • Review 182 (2024-12-19 - Rating: 5)

    Perfect Plumbing continues to be my go to Heating and Air company. From the technicians who installed my HVAC system a year ago to the maintenance technicians that maintain it, and service my electrical and plumbing needs as well, I have not yet encountered one employee that was not professional, knowledgeable, thorough, and kind. Todays technician, Sean Connelly, did not disappoint either. He listened to me explain the little quirks with my smart thermometer that bothered me, and then he fixed them for me so they are no longer a bother. His service today reminded me why I like this company so much which prompted me to renew my maintenance plan for another year. Thanks, Sean, for your service today, and thank you Perfect Plumbing for hiring great technicians and pleasant office staff, for treating your employees and customers right, and for making your services affordable. 🙂

  • Review 183 (2024-11-26 - Rating: 5)

    JD was great, he listened to what we had to say about our issue with the temp gage and promptly replaced it.

  • Review 184 (2024-04-24 - Rating: 5)

    Our A/C service by Tyson was great. He even tested our smoke alarms when he changed the batteries and alerted us to the fact that our detectors were a couple years past the 10-year replacement mark. Very thorough and knowledgeable technician. He also caught that it had been 2 years since our hot water tank had been flushed, and set up a plumbing appointment for the next morning. If Tyson were the only technician to ever work on our system from now on, that would be great!

  • Review 185 (2024-06-06 - Rating: 5)

    Will Thompson was awesome!!!! He spent 2 hrs going thru my heating and cooling system and thermasat. His knowledge and explanation of issues was superb. He explained what the system was doing (or not doing), what the diagnostics were and what i needed to do. He also explained what error codes were. He was very helpful and polite.

  • Review 186 (2024-12-11 - Rating: 5)

    Short time to install exactly what I wanted. Trevor is very thorough and good. From toilets to garage disposals. And more!

  • Review 187 (2024-04-30 - Rating: 5)

    I am very happy with the service I received from Will Thompson. I liked seeing the photos and his explanations were clear and thorough. Will is engaging and professional. I am fortunate to have him on my project.Tony Dyer gave me terrific service as well. His explanations were clear and I had several options. Due to its age, my system needs replacement and I am on the schedule within the week, which gives me peace of mind.

  • Review 188 (2024-07-03 - Rating: 5)

    Scott did a great job!! Our cooler was running loud upon arrival a few years ago, he figured it out and fixed it! Now its quiet and runs good! I wish they would have figured it out beforehand but so glad he fixed it right.Thank you so much for all you do and dod Scott!!

  • Review 189 (2024-07-15 - Rating: 5)

    Michael did a great job and answered all our questions. He was very friendly and we will have him back for any other projects that comes up.

  • Review 190 (2023-09-22 - Rating: 5)

    Brady came out to check the installation the guys did in July and make sure everything was up to par and working well. Nice guy did a fantastic job and explained what needed explaining

  • Review 191 (2024-11-28 - Rating: 5)

    Jonah and Sam did a fantastic job. They installed a water softener/filtration system, did a whole house replumbing due to aging polybutylane plumbing all in about 1.5 days. Punctual, courteous, great communication and customer service. They think of the big picture and notice details. I will definitely use them again should I need to do so.

  • Review 192 (2024-06-28 - Rating: 5)

    Fast, friendly and professional. We had an issue with water damage, recommendations were made for mitigation. Once mitigation and demolition and repairs were made. Our Plumber Sam came out the next day and finished the job. Would recommend if you have any plumbing or HVAC issues

  • Review 193 (2024-07-12 - Rating: 5)

    Sean Connelly was amazing. He was professional, thorough and thoughtful. I will definitely call on him again for my HVAC needs.