Trident Plumbing

Photo of Trident Plumbing

Located in Frisco, Texas

Address: 15222 King Rd Ste 301, Frisco, TX 75034, United States

Phone: +1 972-900-6660

Rating: 5

Services

  • Online estimates
  • On-site services
  • Repair services
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-10-01 - Rating: 5)

    Thank you for helping me with the faucet and toilet. I have had Mike and Roman out at my house twice for different things. They both have great customer service. I appreciate the member discount because it helped with these two jobs.

  • Review 2 (2024-10-13 - Rating: 5)

    The folks at Trident Plumbing were great to work with. They showed up promptly, assessed my problem, provided a clear, accurate and reasonable quote, and got me fixed promptly. My hat is off to Sean, the lead plumber. He was very personable and professional. I really appreciated his positive demeanor and confidence in their quality of work. He stated that Trident wants to do right by their customers to earn customers for life. Well...mission accomplished! Ill gladly call Trident the next time I need plumbing help. Thanks Trident!

  • Review 3 (2024-10-21 - Rating: 5)

    I put my house up for rent in the summer and needed an inspection done for a reported leak. Trident was able to come out within a timely manner and they were honest on their findings and their recommendations. Today (10/21/24), the tenant reported an issue without hesitation I called Trident and they were able to have someone come out the same day. Matt has been the technician both times and I fully trust his recommendations. Highly recommend!

  • Review 4 (2024-11-21 - Rating: 5)

    Matt and his apprentice did a great job! They were on time and explained what they would be doing to fix the issue I was experiencing in the primary restroom. Matt also suggested another service I could consider to have done. I already called and made the appointment which was way too do. I highly recommend Trident Plumbing.

  • Review 5 (2024-10-11 - Rating: 5)

    Sean and Dakota replaced my water heater and a fill valve on a toilet. They arrived Timely and were very thorough on the work to be done and all necessary charges were laid out in advance. They discovered termites under my water heater pan. And made immediate effort to connect me with a pest control service, so I could have the situation inspected. All the work went very well and Im extremely happy with the results. Im also incredibly impressed with the quality of the technicians. Not just their expertise but there thorough communication with the customer! I am so happy with this companys service, that I am making them my new home to Plumbers for all future needs! I am leaving a five-star review, because it is truly deserved. I hope others will benefit from this information. Expertly trained and honest services are very difficult to find.

  • Review 6 (2024-11-19 - Rating: 5)

    I used Trident Plumbing for first time to replace my broken garage disposal. My technician, Preston, was very knowledgeable and friendly. He explained everything to me in detail. It didn’t take long for him to replace my unit. This company is very trustworthy, and I won’t hesitate to use their services again.

  • Review 7 (2024-08-27 - Rating: 5)

    They did a fantastic job and were very courteous! They managed to squeeze me in same day to replace a water heater that sprung leaks. Been with this company for years, they are trustworthy and reliable.

  • Review 8 (2024-11-20 - Rating: 5)

    Kelly and CJ were excellent. I had 2 toilets that needed attention. They diagnosed the problems, quoted the job and completed the work quickly and professionally. They also cleaned up when they were finished. I am very pleased and will definitely use them again. Thank you Trident Plumbing !

  • Review 9 (2024-10-31 - Rating: 5)

    Some days in life you just need a kind soul to help you out of the šŸ’© life hands us…Sean was that person today. On time, efficient, cleaned up after the work was done. Beside that, he was kind and very knowledgeable about my plumbing needs.

  • Review 10 (2024-11-06 - Rating: 5)

    The plumber from Trident was efficient, knowledgeable and personable! Repaired the issue and provided his professional opinion on another plumbing concern i had. I would use Trident plumbing again, particularly since their pricing was well below another well known Plumbing company in Frisco

  • Review 11 (2024-12-18 - Rating: 5)

    Wow. Best experience with a plumbing company. Fair, honest pricing. Great customer service. Vlad and his partner were great. Even did a water test for us. We will only use trident from now on.

  • Review 12 (2024-12-03 - Rating: 5)

    We have used Trident Plumbing for the last few years and they have always provided excellent, professional service. Matt is a delight - always. upbeat and he loves to teach so I can look over his shoulder and learn about what and how he does what he does.

  • Review 13 (2025-01-06 - Rating: 5)

    Sean was pleasant and knowledgeable. Garbage disposal drain line was unclogged quickly and efficiently. Would definitely use and recommend your company again. Thank you.!

  • Review 14 (2024-09-19 - Rating: 5)

    I called Trident to resolve a leaky kitchen sink drain and scheduled for a Wednesday. I was surprised to receive a call Tuesday morning saying they had an opening and could come earlier than originally scheduled. Wow! I was able to accept the earlier schedule offer and was even more surprised when they were prepared to arrive even earlier. I am so accustomed to service providers being late, so this was a certainly a welcome change of pace. At any rate, the service technicians were among the friendliest and most professional I have ever experienced. They immediately identified the root cause and then thoroughly explained their findings and plan of action. They had everything needed to fix the issue and tested their fix extensively before telling me they were done. The invoice was just as impressive -- everything that was explained and done was thoroughly documented on the invoice for future reference. I couldnt have been more impressed and satisfied with how everything went and will consider Trident my preferred plumber for any future needs.

  • Review 15 (2024-12-03 - Rating: 5)

    Kelly McGinn made me regain trust in people. The job he did is top-notch. He is friendly, professional, and has a very good work attitude. He got the problem fixed in a timely manner. He and Luis deserve a five stars from me.

  • Review 16 (2024-11-14 - Rating: 5)

    Wonderful. That was our Trident Plumbing experience. Steven is a master craftsman and we 1000% trust his experience and knowledge having utilized him a few years back for a different plumbing issue. This go around, my husband and I had heard noises coming from our pipes occasionally when we ran the faucets. He immediately identified the issue, tested to verify it was in fact that and nothing possibly else, explained the repair and provided the estimate to us. Steven and his apprentice (CJ) then completed the repair. We truly appreciate their attention to detail, skill, and customer service.

  • Review 17 (2024-12-20 - Rating: 5)

    The service was fast and friendly. Matthew was knowledgeable, identified the problem quickly, and got to work. He also identified the root cause of the problem and provided us with a description of the service and some tips so to keep our plumbing as clear as possible until we go ahead with the big repair. Thank you! šŸ™

  • Review 18 (2024-12-10 - Rating: 5)

    Preston Knowles was polite and answered several questions we had about the reduced flow from our kitchen faucet. He checked vales and flow from the incoming water line before installing the new faucet. Excellent work and will look forward to using Trident Plumbing and Preston in the future.

  • Review 19 (2024-08-13 - Rating: 5)

    Trident is the best plumbing company I have ever worked with. Their technician Matt is very professional.

  • Review 20 (2024-11-07 - Rating: 5)

    Sean and Roman from Trident visited our home this afternoon to address issues we experienced with the water pressure in our pipes. Both entered our home with foot coverings and listened to our issue before explaining the problem and offering an immediate solution which was addressed before the end of the day as their truck had all the tools and parts needed to complete the work, thereby avoiding the need to return another day. Both were professional in their interactions with us as well as our barking dogs. We would definitely recommend Trident and this team in particular.

  • Review 21 (2024-12-02 - Rating: 5)

    Kelly and Luis were professional, friendly customer service oriented. They know the job and took care of all of the problems quickly, safely, and left the job cleaner than when they arrived. Excellent job. Hope they get a huge Christmas Bonus.

  • Review 22 (2024-12-11 - Rating: 5)

    I usually never leave reviews, but this one deserved one. 100% would recommend them and have now used this service multiple times and I can tell you this company is awesome. Specifically, both times I’ve been lucky to have Vlad come out, and he’s been nothing short of exceptional. Give this man a raise!

  • Review 23 (2024-08-27 - Rating: 5)

    Kelly called about 20 minutes before he arrived to let me know he was coming. Very friendly and informative. Explained the problem and how they were going to address it. Very efficient work. Also gave me a couple of ideas to help alleviate our issue in the future. Most appreciated. Will definitely use Trident if any plumbing issues arise in the future.

  • Review 24 (2024-10-18 - Rating: 5)

    With winter approaching soon I wanted a pressure check done to my gas lines. I wanted to make sure because of this dry summer and movement of my house that my gas lines were still intact and there were no leaks. I contacted Trident plumbing to came out and performed a pressure test on my gas line. He not only performed the pressure test, he also checked the gas lines connected my appliances ( range, water heaters, HVAC system etc.)I must say that I’m very pleased with their professionalism. He eased my worries and explained to me step-by-step into what they were going to do. (by the way NO leaks were found) :-)Very friendly, very knowledgeable and fair pricing. Trident plumbing is now my go to Plumber, the only Plumber that I will trust and recommend.

  • Review 25 (2024-10-28 - Rating: 5)

    Sean and his team were great... Sean took his time to walk me thru all items he was working on. Once the job was completed Sean again walked me thru each item that was repaired. Highly recommend Trident Plumbing. Honest and fair pricing!

  • Review 26 (2024-12-22 - Rating: 5)

    Kelly with Trident provided excellent service for my personal home. Im happy to say that Kelly/Trident has been added to my referral list. I was extremely impressed with his breadth of experience and his excellent communication.

  • Review 27 (2024-12-07 - Rating: 5)

    The company overall was super communicative all the way! Vlad gave me a heads up before he arrived and was very professional! He was efficient and solved my problem really quick. Highly recommend!

  • Review 28 (2024-10-10 - Rating: 5)

    Vlad and Tegan were highly professional throughout the service. They initially ran into an issue with the main water valve on the street, as it had shifted, making it difficult to access the valve slot and shut off the water to my house. However, Vlad was able to solve the problem using a wrench. Afterward, they replaced the old, leaking faucet at the back of the house. They did a great job, cleaned up afterward, and even provided helpful tips. Additionally, they insulated the new faucet to protect it from freezing and caulked around the faucet. Would definitely hire from Trident Plumbing again and would even request both techs for any future work. Great example for the company.

  • Review 29 (2024-12-11 - Rating: 5)

    This was my first time to use Trident Plumbing. They showed up within the scheduled time windows, explained my charges up front, and quickly performed the work to my expectations. If I need a plumber in the future, I’ll definitely be calling Trident Plumbing. šŸ‘ šŸ‘

  • Review 30 (2024-07-05 - Rating: 5)

    Jeremias with Trident Plumbing was amazing to work with. He communicated in advance of my appointment time, showed up on time, and was kind and courteous. His work was efficient and high quality and he made sure to educate me on each step of the process and made sure to answer any questions I had before leaving. Highly recommend.

  • Review 31 (2024-10-14 - Rating: 5)

    I highly recommend Trident Plumbing. Matthew is amazing! He was able to detect a shower pan leak the first time we used him. I was in a time crunch the next time he was needed and they were able to squeeze me in to fix the shower cartridge which caused a leaky shower head. Highly recommend!

  • Review 32 (2024-12-28 - Rating: 5)

    Took the time to truly problem solve and find the tricky water leak issue. The water meter showed no sign of leak and only occurred when upstairs shower was used. Professional, courteous, and thorough.

  • Review 33 (2024-09-17 - Rating: 5)

    Amazing job by Matt Lawrence and team. Very diligent, knowledgeable, detailed and everything you would like your technician to know. Got few things done in my home and Matt did the job efficiently and flawlessly. Salute to the fantastic work ethics.

  • Review 34 (2024-07-19 - Rating: 5)

    Had a great experience with Trident Plumbing. From my first call to the service call, they were professional, efficient, knowledgeable, clean, and thoughtful. They taught me what I could do to fix or detect future issues, gave no pressure to do more than I wanted, and were upfront with pricing. Will be using them again for future plumbing issues!

  • Review 35 (2024-08-16 - Rating: 5)

    Steve was great…a true professional. He spent a lot of time explaining what he was doing and patiently answered all of my questions. The service was impeccable and his workmanship was equally as impressive. What a rare find. Trident Plumbing will definitely get all of my future business. Thank you, Steve!

  • Review 36 (2024-11-08 - Rating: 5)

    Trident was amazing! I had a gas leak in my stove. Jeremiah quickly got someone to my home. Technician was Vlad. He was awesome. Problem fixed very quickly.

  • Review 37 (2024-11-22 - Rating: 5)

    I have nothing but good to report about the service I received from Trident Plumbing. I had an outside faucet that was dripping and they were here when they said they would and the faucet was replaced in a timely manner. I would gladly recommend them to anyone looking for good service at a fair price.Today I used Trident for a second time for a stopped up sewer problem. Kelly McGinn and his helper cleared the blockage and will come back tomorrow to fix the broken pipe.Broken pipe was replaced, work was inspected and approved by the city. Kelly and his helper came back the next day to fill the dirt back in and cleaned up, also swept the walkway and porch of dirt.Both were very professional, polite and knowledgeable. Am very satisfied with their work.

  • Review 38 (2024-06-12 - Rating: 5)

    Matt and Ethan came to my house and replaced my water heater. They were on time and extremely professional !!! I’m a Master electrician and I know what good service means. This was far better than good ! Thank y’all so much !

  • Review 39 (2024-10-14 - Rating: 5)

    Matthew came out right away and replaced our waterheater in a timely manner. He was very thorough and explained into exactly the problem and how to fix it. We will definitely be switching all of our plumbing needs to Trident Plumbing.

  • Review 40 (2024-11-27 - Rating: 5)

    I found a new plumber; great experience. From the gentleman that answered the phone and setup my appointment, to the two gentlemen that replaced the gas start pipe in my wood burning fireplace. Very professional and stood by their fair quote.I highly recommend them.

  • Review 41 (2024-06-28 - Rating: 5)

    This is my second time using Trident. Theyre always responsive and helpful. We had a problem with our kitchen undermount sink becoming detached and they sent their service tech Preston out the next day. They did a great job getting it installed properly (wasnt properly installed by previous homeowner)and I would definitely work with them again.

  • Review 42 (2024-08-09 - Rating: 5)

    Is a wonderful company. Kelly and his apprentice Sean were very kind, professional, and quick. I love this company and everything it does for me. They are timely, professional, and they’re always out to help you save a few dollars. If I could give them a rating higher than five stars I would.

  • Review 43 (2021-08-13 - Rating: 5)

    We just completed our Master Bathroom & Utility Room remodel. If you are in the market for a plumber, LOOK NO FURTHER! Schuyler and his team were so knowledgeable and fantastic about taking their time to explain the process to ensure the remodel went smoothly. They did a spectacular job, were always timely, communicated via text when I had questions and always came prepared with a smile. I cannot sing their praises enough. We have no found a plumbing company we will turn to for any of our household needs.

  • Review 44 (2024-07-25 - Rating: 5)

    The guys showed up on time (they were actually running ahead of schedule and called to see if they could come early which was fine with us). They explained what was needed and the cost. After I approved the quote they completed the work and then tested everything thoroughly. I am happy with the service provided.

  • Review 45 (2024-11-04 - Rating: 5)

    Sean took great care of us. He got in, assessed the problem, provided quotes, helped us understand the problem in detail and performed the work quickly and without issue. Great work!

  • Review 46 (2024-10-21 - Rating: 5)

    Matthew did an outstanding job. He was professional, knowledgeable and did quality work in record time. He went above and beyond! I really appreciate that Matthew takes pride in his work. Thank you!

  • Review 47 (2025-01-04 - Rating: 5)

    This is the best company around! They don’t overcharge and they will do everything they can to get you in their schedule as efficiently as possible. Sean is the best!

  • Review 48 (2024-07-29 - Rating: 5)

    Matt was awesome and very professional. Made sure I understood what the resolution was to resolve. Great first impression means everything when using a company for the first time. Matt was a great representative for the company. 5 stars for him and the company. I will forsure be using them for my future plumbing needs.

  • Review 49 (2024-07-18 - Rating: 5)

    I’ve worked with Steven and others at Trident Plumbing since 2020 in commercial and residential settings. Trident performs quality work, they follow plumbing codes, and pricing is great. I’ve never called them back to fix something. I’ve had them do everything from simple faucet installation to a fairly complex commercial backflow preventer. All work is professional grade, workers review and price what’s needed prior to start of work, work is completed on time, and inspections always pass no exceptions. I’m very happy with Trident Plumbing.

  • Review 50 (2024-08-21 - Rating: 5)

    We have used Trident on several occasions and they always do a terrific job. Matthew and his assistant Louis arrived right on-time. Very good people skills on both of their parts & excellent communication. Installed a new hot water tank and vent fan.Very thorough job and excellent cleanup. Utmost professionals.Highly recommend.

  • Review 51 (2024-12-11 - Rating: 5)

    Steven with Trident plumbing was excellent. He listened carefully to our questions and concerns and provided easy to understand explantations.

  • Review 52 (2025-01-01 - Rating: 5)

    We are extremely pleased with our recent Halo 5 water filtration system & 2 hot water heaters that were installed by Sean and his team members in just 2 days.

  • Review 53 (2024-08-26 - Rating: 5)

    We had nothing but a great experience with Trident. Matthew and Dakota were professional, friendly and fixed our problem. We will absolutely reach out for any issues in the future. Thank you Thomas for scheduling and getting us in the day of.

  • Review 54 (2024-11-18 - Rating: 5)

    Water heater failed and water was coming into the house. Trident jumped on it and was here within the hour. Staff was knowledgeable and polite.Shout out to Sean Albin. What an asset to Trident Plumbing

  • Review 55 (2024-12-24 - Rating: 5)

    A very long day for Preston and Luis. This dynamic duo did a terrific job replacing two old hot water heaters.

  • Review 56 (2024-09-25 - Rating: 5)

    Kelly is professional. They repaired my toilet hidden leak. He explained the job in details and provided good advice to prevent future issues. Pricing is at market rate. No hidden costs. Offered 1 year warranty.

  • Review 57 (2022-08-26 - Rating: 5)

    We did a remodel early this year and the company we selected recommended Trident Plumbing. Every single person that came to our house has been awesome. I went with the service contract and have not regretted it as there have been no trip charges for any of the work we have done. We had every water valve coming into the house replaced, the garbage disposal in the kitchen replaced, new washing machine & toilet water valves installed, a new shower installed, and all new kitchen and bathroom faucets installed. I am so glad to have our home in such great shape moving forward due to the quality of the staff at Trident Plumbing. I have had them back 2 times to resolve unrelated issues and they have been timely, affordable, and very professional. Great group of people, great company! I am so happy to have a trusted partner to manage the plumbing in our house.

  • Review 58 (2024-11-06 - Rating: 5)

    Preston and Luis showed up on time and were quick, courteous and professional. They diagnosed, explained and confirmed all work prior to engaging . Greet experience!

  • Review 59 (2024-11-26 - Rating: 5)

    Easy to schedule. Great process. Diagnosed the problem with the hot water tank and gave us options to repair or replace without pressure. Job took less than two hours. Kelly, the technician was efficient, professional and friendly.He was easy to understand and walked us through all the features of the new heater, the installation process used and all safety features. We have consistently used Trident for several years on multiple properties and find the company fair, reliable and efficient. Thank you!

  • Review 60 (2024-11-22 - Rating: 5)

    Vlad did a great job installing a new commode for me. He was very polite and replaced it in a timely manner. Very appreciative!

  • Review 61 (2023-05-21 - Rating: 5)

    I’ve used Trident Plumbing for years. They are outstanding. Alex and Earl just installed a tankless WH in our attic and it went very smooth. I highly recommend Trident.

  • Review 62 (2025-01-03 - Rating: 5)

    Kelly McGinn was just on time, friendly, thoroughly explained issues. Thank you Kelly for your help! Very helpful, patient, thorough, and quick turn around to replace our water heaters.

  • Review 63 (2024-08-05 - Rating: 5)

    Steven was so kind and professional. He explained to us everything very well. He was also very fair and upfront with the pricing. We appreciate how fast Trident was able to fix our toilet issues and also add an additional job of replacing our master bath sink faucets in the same day!

  • Review 64 (2024-08-28 - Rating: 5)

    Great experience with Preston who was the plumber sent by Trident. He was very knowledgeable, answered all my questions, and gave me tips on how to prevent my issue from happening again.

  • Review 65 (2024-12-09 - Rating: 5)

    Trident always does their job right. So professional and courteous. Update: Now the third time I’ve used them and they are still excellent. Fast response and quick repair.

  • Review 66 (2023-05-02 - Rating: 5)

    We’ve used them multiple times now and they always do a solid job. They did our water heater today and they did a quick job, on time, and with care. It’s nice when a company not only cares how they are viewed but clearly values your business. Even shook my sons hand when they came in..he’s 7. Lol. I really wouldn’t want ANYONE else to work at my home but them at this point. They don’t try to hustle you into more work or unneeded repairs. Just honest folks. Such a nice thing these days. Thanks again. No wonder they have 5 stars across the board. Have em come out you will see why.

  • Review 67 (2019-06-21 - Rating: 5)

    When my undermount sink fell off the granite, I contacted a number of contractors and ā€œprosā€ who couldn’t do the job correctly. We literally couldn’t use the kitchen sink for almost a week... and with a family of 5 that’s rough. You don’t really how great a working kitchen sink is until it comes crashing down less than 2 years after install.Daniel came in and fixed the undermount sink, fixed the poorly done adhesive job then redid it masterfully, replaced my leaking faucet, replaced my broken garbage disposal that cracked when the sink fell in on it, and then redid all the piping and water valves under the sink. He also reattached the water filter that I have connected under the sink.. and made the under my sink look like a work of plumbing art!After seeing the work ethic and attention to detail that Trident Plumbing put into this project, I have officially hung up my hat as a YouTube fix it guy when it comes to my homes plumbing. I wish I could give 10 stars.If you live in Little Elm or Frisco and need a plumber... call Trident.

  • Review 68 (2024-04-17 - Rating: 5)

    Our first time to use Trident Plumbing. Matthew was very professional and thorough as he went about his work. He did not mind me hanging around to watch him only for the purpose of learning about tankless maintenance and asking any questions I might have. Overall, a very favorable and positive experience. I will definitely use them again.

  • Review 69 (2024-06-06 - Rating: 5)

    Kelly was fantastic. Extremely professional and polite. They’re FAST, clean, and knowledgeable. They bypassed our old copper pipes from the water heater to our laundry room and kitchen. Also gave us a new outside spigot and ice maker line. Highly recommended!

  • Review 70 (2024-12-02 - Rating: 5)

    Trident Plumbing are my go-to for anything plumbing related I can’t handle myself. They are very professional and knowledgeable and always go above and beyond.

  • Review 71 (2024-07-09 - Rating: 5)

    They say you cant have all three when it deals with service, Price, Quality, Speed. This company for years now has done just that for me an my family. From gas lines to indoor water lines to outdoor spouts. Daniel the owner and all of his qualified techs are in house, nothing has been outsourced to my home, Their licenses are given upon request, photo id of the person coming to your home. So many great things.

  • Review 72 (2023-05-26 - Rating: 5)

    Trident is the best!! The online reviews speak for themselves. I hired Trident to replace my garage water heater with a tankless system and whole house softening setup. They listened to my needs and went above and beyond to make sure it met all of my OCD requirements and would allow me to tie into a pressure washing station I added to the mix. Be sure to ask for Alex…he’s fantastic!

  • Review 73 (2019-07-21 - Rating: 5)

    I got Daniels contact from a co-worker when my water heater failed and leaked all over my garage. Even though he was working other jobs until 6pm, he came out to my house and bypassed the busted water heater and hauled off the old water heater. He then fit a spot in for me on Saturday morning, instead of making me wait over the weekend. He was already booked up with jobs for Thursday and Friday. He did not charge any off hours premium either.When he came out to replace the water heater, he even rerouted the gas supply to put it in a more convenient location towards the front of the water closet. He drilled through the exterior wall to add a drain line for the drain pan hose, in case it ever leaks again. He also added mortar around the new drain, PVC, and the existing pressure relief line, which was just sticking out of the brick, to seal them. He added insulation around the cold and hot supply lines as well.This guy is a high quality plumber that is going to do things properly. Everything he did was neat and clean. He did an excellent job. I would highly recommend him.

  • Review 74 (2024-06-04 - Rating: 5)

    Great experience with Trident plumbing. Kelly and Louis arrived promptly and provided a solution that solved current problem as well as improved my overall kitchen experience. Pricing was fair and there was no upsell to subscribe to a monthly plan - will be a repeat customer. Thank you!

  • Review 75 (2024-04-21 - Rating: 5)

    Great plumbing company. They came out to fix 2 burst outdoor faucets. They had to dig out the mortar between the brick and put in a new pipe and faucet on both sides of the house. Their employees were extremely curious and helpful. They suggested I contact a restoration company to check for potential water damage. I did and fortunately no damage and a free assessment. I really appreciated their advice. Also, Trident-plumbing was the best pricing we found. This was for my daughter’s house in The Colony, TX. My daughter was away at work so I dealt with the company. Thank you Trident-plumbing!

  • Review 76 (2024-10-31 - Rating: 5)

    Great job. Kept me informed on the status of the repairs. Identified additional issues that needed to be addressed. Excellent customer service.

  • Review 77 (2023-10-01 - Rating: 5)

    Trident Plumbing exceeded my expectations! I called them late on a Friday evening, and remarkably, within just 20 minutes, plumbers Preston and Kelly were at my doorstep ready to help. Their positive and friendly demeanor immediately put me at ease. These two skilled professionals quickly identified the issue and wasted no time in installing a new water heater. I was amazed that they completed the job in just 45 minutes, all while being on-site for only an hour and 10 minutes. Their exceptional knowledge and efficient teamwork truly impressed me.Not only was their service top-notch, but the price for the new water heater was also reasonable and fair. Trident Plumbing ensured that the investment was worth every penny. Additionally, the warranty provided was excellent, offering a great sense of assurance and peace of mind.I highly recommend Trident Plumbing and specifically commend plumbers Preston and Kelly for their outstanding service. Kudos to Trident Plumbing for employing such dedicated and capable individuals!

  • Review 78 (2024-03-18 - Rating: 5)

    Another amazing experience with Trident! Hot water heater went out and understanding I have a wife and 2 daughters that use it more often than even I thought they were able to get me in an earlier appointment that freed up and within less than an hour we were up and running again. I will continue to use Trident and recommend them too all my friends and family.

  • Review 79 (2024-03-26 - Rating: 5)

    We recently reached out to Trident Plumbing for a faucet replacement that unfortunately my wife and I were unable to install ourselves. Matthew (Matt) Lawrence showed up on time and ready to tackle the faucet installation. He did an amazing job in getting everything taken care of, and was so professional. We are considering reaching out again to install another bathroom faucet since he did such a great job. For any plumbing needs, I would highly recommend Trident.

  • Review 80 (2024-10-18 - Rating: 5)

    Preston was very professional and courteous. So happy to have a trusted plumber with Trident!

  • Review 81 (2024-11-19 - Rating: 5)

    Preston and the Trident team were very knowledgeable regarding tankless hot water heaters, and it was clear the original plumbing company that put in the old tanks had no idea what they were doing.W we went from over 16 minutes to get hot water at our kitchen sink to 6 seconds. Throughout the house it is about 6 seconds to got hot water now. So if you need to fix your system, give Trident a call!

  • Review 82 (2024-07-09 - Rating: 5)

    Firm believer you play craftsmen for what they know and not always what they do. They did an outstanding job on install of a laundry room sink and faucet. I would say perfect…quick…clean. I thought price was a little high but then again you get what you pay for with pros. Thanks…would highly recommend.

  • Review 83 (2024-11-11 - Rating: 5)

    Vlad was efficient, kind, understanding and did a great job. Thank you Vlad, Kelly and whole Trident staff for an amazing job!

  • Review 84 (2024-01-08 - Rating: 5)

    My aunt used Trident Plumbing for a pretty big job at her home. She highly recommended them and I was not disappointed. Schuyler was my technician. He kept me in the loop from the time he heading to the job, during and after. I was pleased with his professionalism and HONESTY! I had another company come out to estimate the repair and they quoted me an astronomical fee. I felt they were trying to get over on me and when I consulted with a friend/plumber for the average cost for my repair, I went in a different direction. INTEGRITY is important to me, so hence I went with Trident Plumbing! Oh, I believe my tech was training another technician and I liked the tone, kindness, RESPECT and clear directions he provided the trainee for the job. I will use Trident Plumbing again and refer to others in my network!

  • Review 85 (2024-12-19 - Rating: 5)

    Kelly was excellent. Complete understanding of the problem and repaired it quickly. Good attitude and easy to work with.

  • Review 86 (2019-07-27 - Rating: 5)

    Daniel and Schyler (Im sorry if I misspelled your name) just completed replacing my water heater which was in a less than convenient spot in my attic space above the garage. They didnt let that slow them. They worked quickly and efficiently. They did fantastic high quality work, were very communicative, prompt with their appointment time, and didnt leave a mess when they were finished. I really appreciate Daniels honesty and his desire to give you the best product and customer service. He helped explain why he chose the parts he used compared to other plumbing companies and water heaters, he was very fair on labor cost, and didnt nickel and dime me. What he quoted before the job was what I paid. Both he and Schyler were super friendly, easy going, and just made you feel like a friend and not a client. Its always good to support small business, and these guys deserve a lot of support. Thank you for a great experience with a not so fun part of home ownership.

  • Review 87 (2024-11-27 - Rating: 5)

    This company is amazing. I originally, without reading their reviews, had SWAN Plumbing go to the house and they said I needed to replace the whole piping system (on a 20 year old house) for $14K. After I choked on that for a minute, I went on Next Door to get a neighborhood reference and saw that Trident got some good feedback. They found the gas leak and repaired it. They took care of getting the inspection done as well - the inspection passed due to their thorough work. The cost was fair and reasonable - nowhere near $14K. I would definitely use them again and I feel confident in recommending them to others. :)11/27/24Its me again. Had a garbage disposal go out and here it is day before Thanksgiving, and they got out there and fixed it for a reasonable price. Again, they are amazing, and they are consistently so. I also had a plumbing issue in Dallas over the summer that they took care of for me fast and affordably. Im so glad to have discovered this company. It is such a relief to have a dependable, affordable, consistent, and considerate contact.

  • Review 88 (2024-11-27 - Rating: 5)

    Kelly is great, have been dealing with him for years and never disappointed me. Excellent work and professional plumbing.

  • Review 89 (2024-06-19 - Rating: 5)

    If I could give 10 stars, that’s what I’d give to Matt, and his apprentice, Ethan! They were, and are amazing! So very good at taking care of customers needs, and always with a smile! I recommend Trident, especially this crew to anyone! I am so happy to have working toilets now and don’t expect any more problems due to the intense desire they both had to do the job right, the first time!!!!!!!Go Trident!!!!!

  • Review 90 (2024-10-25 - Rating: 5)

    Sean and the rest of team were awesome to work with. Installed a Halo 5 and a water heater. Very transparent through out the process.

  • Review 91 (2024-08-15 - Rating: 5)

    Kelly and Sean were efficient and got right to task at hand. Kelly is good communicator and Sean is quiet but works steadily. Good experience.

  • Review 92 (2024-08-16 - Rating: 5)

    Very timely, good communication, seemed experienced, educational on additional repairs vs hard sale technique like many other companies. Will trust these guys for all my plumbing repairs.

  • Review 93 (2024-08-22 - Rating: 5)

    Will always have Trident! Someone you can trust, know prices upfront, quality work, great guys always! Here today and it keeps getting better every time! Steven Jones and assistant were wonderful and found and fixed the problem! Very patient! I dont think you will find a better company!

  • Review 94 (2025-01-02 - Rating: 5)

    Preston was awesome today. I knew that my plumbing issues were in good hands.

  • Review 95 (2024-04-26 - Rating: 5)

    I’ve used Trident a few times now and every experience has been wonderful. Most recently Matthew and CJ came to install a leak stop on my water heater and were both a pleasure from start to finish. They were helpful in ensuring I understood how the unit worked and I won’t hesitate to continue using Trident for my plumbing needs!

  • Review 96 (2024-02-20 - Rating: 5)

    We love Trident Plumbing! They are so professional, honest, knowledgeable and efficient. We had our second water heater replaced today and the quality of work was impeccable. I just can’t say enough about Trident Plumbing and our technician Schuyler Simons! Five star rating hands down! You won’t regret giving this company a call!

  • Review 97 (2024-04-03 - Rating: 5)

    We needed our pressure reducing valve replaced. Jeremiah at Trident explained our options and what we should expect. Im very glad we chose Trident to do the job. Preston and CJ did great work. Not only did they solve our problems, but we were left with an improvement over the original configuration. Well use Trident the next time we ever need anything done with our plumbing.

  • Review 98 (2023-12-22 - Rating: 5)

    I would highly recommend Trident Plumbing and Kelly McGinn. They were able to address our water heater issues in a very timely manner. We were not charged for them to give an estimate which was helpful when trying to figure out the best solution. Kelly was very forthcoming about everything price, which options were better etc. He also took the time to explain everything to both my husband and me after it was installed. He and his colleague, Vlad, were fantastic!! I will continue to recommend them.

  • Review 99 (2024-12-02 - Rating: 5)

    Sean is very knowledgeable and I would without hesitation have him back in my house to perform future plumbing work.

  • Review 100 (2021-02-28 - Rating: 5)

    We were tired of the lousy performance of our refrigerator ice maker, and I really missed a dedicated ice maker like we had in an older home.Daniel came out and talked to me about what wed need in terms of supply and (pumped) drain from a location in our pantry, and left an estimate for the job. On Friday, Schuyler and Coop came out and ran the lines, and also installed a Springwell whole house filtration and salt-free softening system. They did a beautiful job, and came in significantly under the already fair estimate.Like a handful of excellent trades weve established a relationship with over the years, we look forward to the next project where Trident can help us.And the new ice is SOOOO much better than that stuff that the fridge used to spit out.(in the photos, the valve box splits the pantry shelf so we can get to the valve in an emergency, without having to pull the ice maker out first)

  • Review 101 (2024-10-07 - Rating: 5)

    Steven was very knowledgeable and solved my sink problem quickly and knew exactly how to fix it for the future. From Stephen to Steven thanks to a job well done.

  • Review 102 (2024-01-12 - Rating: 5)

    I am quite pleased with Schuyler, Luis, and Trident Plumbing. We discovered a leak in our water heater, called Trident and set a time for them to come out the next day, but Schuyler called a few minutes later and was able to come within an hour. He was very thorough and honest and was able to make a repair to the water heater and for a fair price. I am sure that had I called someone else I would have been told a replacement is my only option. Thank you Schuyler, Luis and Trident.

  • Review 103 (2024-08-15 - Rating: 5)

    Highly recommended. Vlad and team came quickly and resolved my bath room faucet issue , and charged decent price. Thanks Vlad.

  • Review 104 (2024-06-28 - Rating: 5)

    Outside faucet was replaced - the job turned out to be more complicated than expected but the work was well done and cleanup was appreciated. It was a blazing hot day but technicians were friendly and courteous.

  • Review 105 (2022-03-04 - Rating: 5)

    Absolutely Amazing service from Alex and Vlad! Did above and beyond what the service call was, answered all our questions and even pointed out things we didn’t notice about the water heaters we had installed. They did a clean install and gave us a quote for a water filter and conditioner system for our home. Glad we were referred to them by SpringWell water filter systemsAll in all was a great experience! A++

  • Review 106 (2024-10-11 - Rating: 5)

    My favorite plumbers were at my house today to install a new gas lantern at my front door. The old lantern had seen better days and would no longer hold a flame. Kelly and crew did a fabulous job and it looks great!

  • Review 107 (2024-04-06 - Rating: 5)

    We knew we had a leak upstairs, but couldnt tell the source. Vlad patiently and methodically determined the source and then fixed it. He was pleasant and knowledgeable and did a nice job. I highly recommend Trident Plumbing!

  • Review 108 (2024-05-07 - Rating: 5)

    Our hot water heater finally gave up on us, and Trident was there within a few hours of us calling. Kelly came out and got the job done quickly and assisted with a tub leak. We had some issues with water pressure for a few days and Kelly stopped by again and was able to provide helpful fixes and tips for the future. Will definitely call Trident for all future plumbing needs.

  • Review 109 (2024-01-19 - Rating: 5)

    Trident was so quick to come to my aid! They were attentive and totally grasped the urgency of a leak detected at our house. Alex was there within hours and worked diligently to isolate the problem areas. Very nice guy, and he indulged my curiosities concerning learning about the water shutoff points and the process he was going through. I’m very impressed with the customer service!

  • Review 110 (2024-06-04 - Rating: 5)

    Very pleasant experience!They scheduled my appointment for the next day after I called. They provided pricing upfront so I had no surprises. I was notified when the technicians were on their way, and they arrived on time. Kelly was friendly and professional and answered all my questions.

  • Review 111 (2024-04-30 - Rating: 5)

    Kelly from Trident was great! Very informative and knowledgeable. Arrived early, showed me the leak and proceeded to finish the job on time. Highly recommend him.

  • Review 112 (2024-03-02 - Rating: 5)

    Kelly was excellent and went above and beyond his contracted duties which was to bring and install a bidet and replace the faucet at our kitchen sink. They were extremely professional and showed up on time and did the work, provided some education and even consulted on a minor electrical issue I had. Definitely would recommend Trident plumbing based on this experience alone.

  • Review 113 (2024-07-12 - Rating: 5)

    Arrived within an hour of calling to fix an urgent drain issue and do some hot water heater maintenance (as a bonus during the same trip) Vlad was very professional, and careful to not make a mess and clean up after.

  • Review 114 (2024-08-27 - Rating: 5)

    There is no way for me to express how efficient and professional Kelly and Shawn were! Absolutely 5 stars. Id give 10 if the system would let me. Ill call them ANYTIME I need plumbing service!

  • Review 115 (2024-07-02 - Rating: 5)

    Excellent work with trident, especially with Kelly and Luis. They came out to look at our gas leak. They were professional and did well with thorough explanations. Thank you for your attention to detail!

  • Review 116 (2024-04-17 - Rating: 5)

    Kelly and Sean were awesome from start to finish! They were very respectful of our property and knowledgeable and informative about everything they were doing. They found our hidden leak and had to excavate a little of our yard, but replanted the sod perfectly! They were referred by Greg Gray, a neighbor and HVAC pro we trust very much! Thank you Trident Plumbing!

  • Review 117 (2024-08-02 - Rating: 5)

    Matt was great…..knew exactly what then issue was when he walked in from another experience in the neighborhood. Quickly resolved and got my system up and running again.

  • Review 118 (2024-06-06 - Rating: 5)

    Preston Knowles done an outstanding plumbing service at my home. He was very detailed and professional when we spoke by phone. I will recommend him to others.

  • Review 119 (2023-08-25 - Rating: 5)

    Preston with Trident is awesome! We needed a water main line replacement and despite many challenges with the excavation, they got it done very quickly and installed new box/shutoff valve. Super reliable and friendly service, affordable ( considering the scope of the work), and made about 5 separate trips including a complementary follow-up. And he no-charged us for replacing a cartridge on a tub faucet afterwards. Gave us his personal cell for if we had any issues or questions and really helped us keep our sanity through a major plumbing repair.Would highly recommend this business!

  • Review 120 (2024-05-13 - Rating: 5)

    Kelly, CJ and Vlad came out to replace a bad backyard faucet and to quote some work for an upcoming renovation. The team was incredibly friendly, professional and knowledgeable. The prices were also very fair. We hadnt used Trident before but they will definitely be our go to plumbers from now on.

  • Review 121 (2024-01-05 - Rating: 5)

    I was referred to Jeremiah by our realtor, and I was blown away by his professionalism, expertise, communication and efficiency! I called about a problem involving small gas leaks from several appliances that I found out about around 5pm from the gas company, and Jeremiah was able to get the appliances up and running within a couple of hours with such short notice! We were so grateful we did not have to go without hot water or the ability to use our gas kitchen appliances on a cold night the weekend before Christmas! My husband and I highly recommend him and this company for their services, and will only be using them in the future!!! Thank you!

  • Review 122 (2024-08-22 - Rating: 5)

    Preston and CJ arrived promptly and accomplished the gas line extension to our laundry room with precision. The job was completed exactly to the quoted price and they cleaned up before double-checking everything and performing a walk through.

  • Review 123 (2024-10-10 - Rating: 5)

    Sean was very knowledgeable and professional throughout the whole process. I would use Trident again in the future

  • Review 124 (2024-06-11 - Rating: 5)

    Highly recommend Trident Plumbing! A service tech calls you 30 minutes before the appt, they were punctual, and easily fixed our issue. Kelly was great!

  • Review 125 (2024-01-03 - Rating: 5)

    We were so pleased with Vlad and the entire experience with Trident Plumbing. Our hot water heater stopped working unexpectedly, and Vlad was out within an hour of calling the main number. He presented me with a clear breakdown and cost estimate and immediately got to work. He was professional, kind, and left the area cleaner than when he came. We highly recommend Trident Plumbing for your plumbing needs!

  • Review 126 (2024-12-10 - Rating: 5)

    Steven was fantastic. He explained everything extremely well. Courteous and honest.

  • Review 127 (2023-10-05 - Rating: 5)

    Highly recommend Trident Plumbing. Everything from start to finish is first class. The office will schedule you the appointment confirm and send a notice via text that your service attendant is headed to your house. They arrive in a beautiful new truck and are organized and very professional. Very pleased how they conducted themselves and the service they provided. FIVE STAR

  • Review 128 (2024-11-11 - Rating: 5)

    I cant imagine getting the extensive work needed with our pipes in the front yard due to major root damage than anybody else but Kelly and his team at Trident Plumbing. 10 Stars!!!

  • Review 129 (2024-07-17 - Rating: 5)

    Kelly and his helper were great! Very professional, knowledgeable, friendly, and timely. I also expected a big bill and got a small one instead!

  • Review 130 (2024-08-20 - Rating: 5)

    Great guy, great service and very knowledgeable !! Will use Trident and Steven when we have any type of plumbing issue !!

  • Review 131 (2024-06-24 - Rating: 5)

    I called around 12pm and they were able to send a plumber the same day. Matthew is very knowledgeable and was able to determine the problem right away. I am very pleased with the service.

  • Review 132 (2023-11-18 - Rating: 5)

    Trident is a trustworthy partner that we rely on for our properties. We had Trident replace our water heaters recently. They removed 5 water heaters at 3 units and replace them with 3 tankless units. Alex did a great job with their recommendations and reasoning especially since we were not familiar with tankless water heaters. All charges were clearly laid out, fair, and communicated well. The work itself from Alex and his team was low drama and straightforward. The guys were professional and I would highly recommend them.

  • Review 133 (2024-02-22 - Rating: 5)

    Very happy with Trident Plumbing. The technician named Preston was on time and professional. He did the work quickly and explained everything in detail. I wouldn’t hesitate to use them in the future.

  • Review 134 (2024-08-20 - Rating: 5)

    Preston was very patient and nice. Workers from this company are ALWAYS SO PROFESSIONAL. I also think they care. Believe me, they dont just grunt - this is what you gotta do. They evaluated my leak in the garage, quickly found the source. He clearly explained the steps/process. We had to WAIT forever on the backed-up City Inspector to come and visually approve the work.I will continue to use their services and recommend you do too! Give them a try, you will be glad you did!! 😁 Happy Customer!

  • Review 135 (2023-06-30 - Rating: 5)

    We had a hard time with another company Milestone for clearing clog drain from HVAC. They charged hefty amount but never fixed the issue. Luckily we found Trident Plumbing company. They were reasonable, knowledgeable and excellent. On time service, proven results. They removed the clog and also showed us the removed clog residue. Happy with their service. VLAD from the team helped us with a smiling face. Thank you VLAD!

  • Review 136 (2024-05-08 - Rating: 5)

    Kelly did a wonderful job in the installation of a new RO system and button for garbage disposal unit. He far exceeded my expectations! He tested the system once the installation was completed and also gave me instructions on how to replace cartridges. Thank you so much for your wonderful service Kelly!!!

  • Review 137 (2023-10-28 - Rating: 5)

    Trident Plumbing is the absolute best around! I wish all services we run like this business. They are kind from the moment you call until the moment they finish the job. Alex and his apprentice were a 10/10. We went to tankless water heater, and he explained the entire process start to finish. He walked through options unbiased and un sales like. They have a life long customer in our household.

  • Review 138 (2024-05-10 - Rating: 5)

    I highly recommend Trident Plumbing. They are responsive, friendly, reasonably priced and do an awesome job. I have especially appreciated having Kelly come to our two callouts, he is the best!

  • Review 139 (2023-04-21 - Rating: 5)

    Contacted Trident as a second quote as they are highly rated and A+ with the Better Business Bureau. Steve and his supporting associate were great. Steve was professional, knowledgeable, shared details and focused on making sure the job was done right. He also provided options on an approach to resolve our very stressful predicament. Not only did he upgrade us to code, at our option, but he / Trident saved us a lot of money. Got it done in one day which was great since we hadn’t had running water in 4 days. I almost can’t wait until my next plumbing emergency (not really :-b)

  • Review 140 (2024-04-02 - Rating: 5)

    Vlad Corneanu was excellent! He systematically proceeded to diagnose the clog in our toilet discharge line. He had all the proper equipment to locate and fix the problem. The cost was reasonable and I would recommend Trident for your plumbing needs.

  • Review 141 (2024-05-02 - Rating: 5)

    I was very impressed with Kelly and Sean! So quick and so knowledgeable. Kelly was so willing to offer advice and give us important information about our plumbing. I highly recommend Trident Plumbing!

  • Review 142 (2024-01-10 - Rating: 5)

    Trident Plumbing is AMAZING!!! I cannot say enough great things about this company! They are quick to respond and extremely accommodating if there is an emergency! Their staff is professional, honest, kind and very reliable! I would recommend them hands down over anyone else in the DFW area!

  • Review 143 (2024-11-11 - Rating: 5)

    Arrived on time. Explained the entire job that would be done. Completed on time and provided an explanation of the results of the work they did.

  • Review 144 (2024-04-08 - Rating: 5)

    We have used Trident Plumbing on several occasions. I called to make an appointment and they told me that Vlad could come out that same day. He arrived on time, was professional, worked diligently, and cleaned up the work area. Most importantly, he was friendly and kind, especially to our dog. Once again, I highly recommend Trident Plumbing and will be using them for all our future plumbing needs.

  • Review 145 (2024-08-23 - Rating: 5)

    Just want to say that we are more then satisfied with Mat and his partner. for a job well done. They were patient in explaining what they did . Again thank you.

  • Review 146 (2024-03-18 - Rating: 5)

    Trident was excellent in all things! They were quick, kind and thorough when fixing our tankless heater. Highly recommend them. Kelly McGinn was also awesome!

  • Review 147 (2024-11-25 - Rating: 5)

    Knowledgeable, informative, thorough and kind. We expect and always get that kind of treatment from Trident Plumbing.

  • Review 148 (2023-07-27 - Rating: 5)

    One of our bathroom sinks came apart from our counter. Trident was able to get someone out here quickly. The assessment was done and a few options were given. A second appointment was made and the job was completed quickly and efficiently. I would highly recommend Trident Plumbing.

  • Review 149 (2023-09-29 - Rating: 5)

    Jeremias was helpful, professional, and informative! He fixed our clogged kitchen sink very quickly and after watching what he did I realized it was not a job I could have done myself. This was my second time dealing with Trident Plumbing and they were great both times. Would recommend Trident Plumbing to anyone!

  • Review 150 (2024-01-11 - Rating: 5)

    Vlad and CJ were exceptional replacing our garbage disposal. Meticulous, great attention to detail in every aspect of the removal, install and clean up. The entire Trident team are true professionals. Highly recommend Trident Plumbing! Thank you!

  • Review 151 (2024-02-28 - Rating: 5)

    Trident plumbing is fast, efficient, with great customer service and follow up. We have used them for different plumbing related issues, and they will be our go to for all future needs! Thank you, Trident Plumbing.

  • Review 152 (2023-12-12 - Rating: 5)

    Called Trident Monday morning due to a broken shower/tub handle to the cartridge. Pleasant lady answered the phone and booked an appointment for the next morning. Kelly & CJ showed up at 8:30 and went to work and fixed the issue. I dont recall who from Trident fixed my last plumbing problem but I wont forget Kelly. Even gave me some free advice on a couple of other issues. Ill request Kelly next time we are in need of a plumber from Trident. Great service and very affordable. Thank you Trident!

  • Review 153 (2023-12-15 - Rating: 5)

    Tradesman Plumber Alex and Apprentice CJ did excellent work in a very short time. Alex went above and beyond at no charge when I asked him to verify the proper installation of my natural gas distribution system in the attic and to check for leaks. This is the second time Trident has dispatched Alex to solve one of my plumbing problems, and I was just as pleased as the first. He is wonderfully knowledgeable and excellent at articulating the same to the homeowner who has a working knowledge but doesnt want to do the work him- or herself.

  • Review 154 (2023-12-07 - Rating: 5)

    We’ll definitely use Trident Plumbing again. Called this morning and they were at the house in a couple of hours. Kelly and Jeremiah were very professional. They explain the problem and were upfront with the cost. Great job!

  • Review 155 (2024-02-10 - Rating: 5)

    I had a special request and was able to describe by phone what I needed. They understood. My technician, Jeremias, arrived with the parts and meticulously installed the new device. Polite and thorough. Really really nice company! Highly recommend.

  • Review 156 (2024-11-15 - Rating: 5)

    I was one flush away from needing a port-a-potty, then someone from my neighborhood recommended Trident Plumbing. Thank goodness! Kelly and Luis came in and saved the day! They were both knowledgeable, explained all the issues and recommendations, and they even put my dog at ease! The entire customer experience was exceptional. No one wants to deal with plumbing issues, but these are the people to call when you do have it! Thank you, Trident!

  • Review 157 (2023-11-24 - Rating: 5)

    Trident Plumbing takes care of us again! I love working with family owned companies who are providing for there family by building a company on the basis of hard work and customer service. This is who Trident Plumbing is. Kelly & Luis came out this morning to repair a main water line leak and got us back going again after not having water over thanksgiving. I text the owner after hours going into the thanksgiving holiday and within a few hours the owners had put out feelers to the team to see who might be willing to come in on a holiday to help us out and make extra money. Thanks again to Kelly and Luis for stepping up to come in and dig in the mud and repair our water main line. Customer service and professionalism is what you’ll get from this company. Couldn’t more highly recommend them for any plumbing needs.

  • Review 158 (2024-12-05 - Rating: 5)

    Very professional and informative. Always appreciate Trident and their staff. Highly recommend

  • Review 159 (2023-10-27 - Rating: 5)

    Sorry to say I found my toilet running on Thursday afternoon. Trident was so very kind in getting me onto Prestons schedule. He arrived and was able to fix the toilet and save my weekend from a flood. Cant Thank them enough for all they do for me. Preston is honest, dependable and does great quality work. I will be calling again for the next project.

  • Review 160 (2024-11-08 - Rating: 5)

    I had an unexpected water heater disaster and Trident Plumbing came out and gave me a fair and reasonable estimate and provided great customer service. My technician Sean answered every single question I had, thoroughly explained all of my options and was one of the most pleasant people I’ve had the chance to meet and work with. Sean and his apprentice’s hot water heater installation was flawless and I’m a very happy customer. I’ll definitely be calling Trident again for my plumbing needs.

  • Review 161 (2023-10-23 - Rating: 5)

    Kelly and Vlad were great! Very informative and the price for a tankless water heater install beat the price of replacing our conventional water heaters from 1 other company! Their bid was the lowest by far - I definitely recommend Trident!

  • Review 162 (2024-11-26 - Rating: 5)

    Great service. Fair price. Switched out an outdoor faucet in about 15 min. Cleaned up when they were done. I will be calling Trident the next time I need a plumber.

  • Review 163 (2024-06-05 - Rating: 5)

    Pleasant. On time. Great work! And I love that there was an expert and an apprentice working on the job. Trident is definitely in my speed dial for plumbing now!

  • Review 164 (2024-02-21 - Rating: 5)

    I had a great experience with Kelly! He found the issue quickly. Progressed the repair quickly with minimal impact on the surroundings. Very efficient. Gave good input on what needs to be done after he leaves.

  • Review 165 (2024-09-07 - Rating: 5)

    Always effective. Great service Great price and easy to schedule with. Thank you!

  • Review 166 (2024-10-16 - Rating: 5)

    Sean Albin is very professional about his job. He solved my water pressure problem quicker than I expectedšŸ‘

  • Review 167 (2025-01-08 - Rating: 5)

    Amazing customer service and have been able to come out to my home quickly when needed. Have had them out twice. First to fix a leak in a pipe in a wall behind a bathtub faucet and second to fix a clogged sink after I tried to use Drano and a snake. They were amazing on both and their plumbers are very knowledgeable. Highly recommend.

  • Review 168 (2023-11-02 - Rating: 5)

    Most professional experience with a plumbing company I have ever had. Alex and his team consulted with me throughout the entire troubleshooting process, clearly demonstrated why he knew where the problem was, provided options for resolution and cost estimates, kept me updated on status and solved my problem in a very creative way keeping the costs reasonable. Well worth every penny and absolutely did not ever feel like I was being taken advantage of or overcharged. This is the most professional, honest plumbing company I have ever used and will not hesitate to engage them again no matter how small, or big, my plumbing issue is.

  • Review 169 (2024-12-17 - Rating: 5)

    Kelly is a professional that uses commonsense language to explain a problem and gives you options to make an informed choice.

  • Review 170 (2023-11-22 - Rating: 5)

    Steve and his helper arrived on time, very friendly and professional. He went over the 3 issues we needed addressed and told us what could be done and what results we could expect, along with itemized cost for each. They went right to work and completed each task, explaining along the way what codes were applicable and what we might need to do in the future. Very informative and enlightening. It was a bonus for me that they are a neighborhood I can count on in the future.

  • Review 171 (2023-05-26 - Rating: 5)

    They are very professional and provide excellent service. Jeremiah fixed 3 broken values, installed a new sink, new dish washer, new refrigerator and new garbage disposal for us. He explained the process, and pricing very clearly. We are very happy with his work. Trident is the only plumber we will call in the future. We highly recommend them to everyone.

  • Review 172 (2023-09-19 - Rating: 5)

    Trident came highly recommended by others in the neighborhood. Jeremias was on time, professional, helpful and straight forward in what I needed and recommendations. While I may end up doing the repairs myself, I will use Trident again in the future for larger plumbing needs.

  • Review 173 (2024-02-29 - Rating: 5)

    I wholeheartedly recommend Trident plumbing, Kelly McGinn and Matthew turned what I thought was going to be a nightmare into a short day dream. Kelly put my concerns at ease and talked me every through each step of the diagnosis and repair process. He was a very thorough, kind, and professional person. Thanks so much for the assistance.

  • Review 174 (2024-12-19 - Rating: 5)

    Sean did an outstanding job in handling multiple plumbing problems that we had in our home. He was timely, ask what problems we were having, inspected everything, and provided an excellent overview of the potential issues. He presented an estimated cost of service before we actually approved. After our approval he moved forward to quickly make all repairs. Thanks so much to you and Trident Plumbing.

  • Review 175 (2024-09-05 - Rating: 5)

    Kelly did a great job of keeping us informed during his entire visit. Great customer service.

  • Review 176 (2022-09-14 - Rating: 5)

    Im a first time customer, and well definitely be back for our future plumbing needs. We had an AMAZING repair experience! I called on Tuesday for a repair hoping for same day service. The scheduler told me that the first available opening was Friday. It wasnt great but I booked the appointment as the estimated pricing was more reasonable than a competitor quote Id already received. I received a call later in the day to let me know an appointment opened up for Wednesday and I was elated. Schuyler was our plumber and was extremely professional, starting putting on shoe coverings when entering our home. He introduced himself and his apprentice. I explained the issue we were having. After he checked the problem, he explained what he thought the issue was, what might have caused it, what steps he needed to take to address it, and how much it would cost. He was very transparent around the cost breakdown for the repair, which I greatly appreciated. He looked at our water heaters as a cursory service and gave us feedback and recommendations for them. He also invited us (me and my mother-in-law) to watch him and his apprentice throughout the process and welcomed questions. He completed the repair timely, checked that everything was fully functional, and made time to answer some additional questions we had regarding plumbing concerns around out home that were not yet issues. Even when he mentioned other services provided by Trident, it felt more like I was being given information rather than being sold something. This was one of the best customer service experiences Ive had in my many years of home ownership. While I do not openly welcome more plumbing issues into my home, Ill have no problem with welcoming Schuyler and Trident Plumbing when I do have a need.

  • Review 177 (2024-01-17 - Rating: 5)

    Amazing service! Had a kitchen faucet emergency and my home warranty sent me a plumber that couldn’t do it and if they could would have cost me an arm and a leg. Suffice to say Trident pulled through with Liann coordinating the schedule and Vlad our plumber getting the job done!! Oh and their prices are reasonable and they will work with you!As of 1/17/2024Once again Trident did not disappoint. There was a mix up with scheduling (new system I heard) but regardless they were still able to send someone same day and did not make excuses of not being able to deliver. This time Alex the plumber came in to help and assessed the issue (had a 2 day deep freeze - made the mistake of not dropping the kitchen sink!) suffice to say customer service is awesome and why I keep coming back to Trident!

  • Review 178 (2024-04-26 - Rating: 5)

    Excellent. Quick Response (within an hour of the call), very efficient fix for an upstairs sink leak that was draining into downstairs dining room. Redid some of the plumbing connections and snaked the pipes. Have used them in the past and will continue to use and refer their services in the future.

  • Review 179 (2023-12-20 - Rating: 5)

    I have absolutely nothing but amazing things to say about Ttident Plumbing! All of their staff that I talked to were so considerate, polite, and kind. They kept me informed before coming out and got to our place right on time. Our technician was Mr. Schuyler Simons and he was the most pleasant person I have ever spoken to. He patiently answered all of my questions and even helped with things he noticed that was not even part of the work! He was so professional, sweet and kind. Mr. Simons really deserves all the best!! I cant thank Trident Plubming enough for this! Definitely would recommend AND use their service again! Also, thank you again for your work, patience, and politeness Mr. Simons!

  • Review 180 (2023-11-02 - Rating: 5)

    Alex and CJ were fantastic to work with! We have used a dozen plumbers and have never had the service of these two. Explained things so thoroughly and went above and beyond for us. Trident has a customer for life!

  • Review 181 (2023-01-19 - Rating: 5)

    I was very impressed with the professionalism of the technicians that completed multiple plumbing repairs in my home. It was very convenient to receive the estimate real time and have all necessary jobs completed in the same day. I appreciated the thorough explanation of the options available to complete the repairs and the cost for each repair. I was glad a friend referred me to Trident Plumbing, they will be my plumbing company of choice in the future. Thank you Alex and team.

  • Review 182 (2023-03-29 - Rating: 5)

    Schuyler and Earl came out to fix a leaky spigot in our back yard. Not only were they able to come early, they were very professional, friendly, and completed the job much faster than expected - and for less than what they originally quoted. Plus they came in to say ā€œHiā€ to our dogs: always a positive in our home! Hopefully we won’t need their services again, but we’ll be calling them if we ever do have a plumbing need.Second Review - We called Trident to have Schuyler and Alec come back out to repair another issue we had shortly after the first service call. Again, the service and level of professionalism were excellent.

  • Review 183 (2023-10-10 - Rating: 5)

    We are extremely pleased with Trident Plumbing and Steven our plumber technician. So knowledgable and professional. He gave us a couple of recommendations without overselling and we chose one that made more sense for us and our home. Everything is working perfect now.

  • Review 184 (2023-09-28 - Rating: 5)

    Vlad and Kelly were very friendly, personable and professional. They were also very clear, concise and transparent in their communication with me throughout the entire service call. They came in and solved my issue in a very efficient manner.I would recommend trident to anyone looking for a plumbing referral.

  • Review 185 (2023-10-09 - Rating: 5)

    Kelly and his helper installed my new hot water heater in record time. Kelly is very knowledgeable and is professional and friendly.Please ask for Kelly if you need plumbing or hot water heater installed. You will not be disappointed. I was referred to Trident plumbing by my neighbor when my hot water heater stopped working.GinaLittle Elm

  • Review 186 (2023-09-07 - Rating: 5)

    Even though I call Trident when we have plumbing issues, it’s always a pleasure to work with them. From the initial call and request for service to the completed service, the service was wonderful. Preston helped us this time and was awesome! Thank you!

  • Review 187 (2022-10-21 - Rating: 5)

    The office staff were friendly, communicative, and extremely helpful in a time of stress for our family. They promptly reached out to a technician (Preston and Vlad) who came out timely to repair our exterior leak. Preston and Vlad were knowledgeable, they explained what was needed and what happened to cause our damage. They cleaned up the space they worked in so that it was practically the same as before they started. Pricing was phenomenal as we had a break in the same spot previously which was considerably more from another company. We will definitely use Trident in the future if we have any additional plumbing needs.

  • Review 188 (2024-12-16 - Rating: 5)

    Very professional experienced and knowledgeable Explained in laymans terms exactly what the job entailed.

  • Review 189 (2024-03-22 - Rating: 5)

    Honest and best value for your money that you will find! They have a team of veteran plumbers that know this job like the back of their hand. The workers are friendly and kind you can tell they have a genuine desire to serve and care for your home as if it was their own.

  • Review 190 (2022-03-23 - Rating: 5)

    Schuyler and Vlad were very professional and thorough on my hot water heater replacements. Trident’s pricing was very competitive and they also had a discount available on their website. They took the time to explain everything, made sure all faucets and toilets were working properly and even helped clean out a shower head that was flowing slowly. Their cleanup was impeccable, you can tell they take pride in their work. I will definitely use Trident Plumbing again.

  • Review 191 (2024-01-03 - Rating: 5)

    Update 2024: needed someone to help with a water heater issue and Trident came through again.Reasonably priced, immediately available, very friendly, knowledgeable & willing to answer my 100 random questions re: the issue and completed the job promptly. I twill use and would gladly recommend them in the future!2020:We randomly found Trident Plumbing through our Home Warranty company and liked Daniel(honesty, transparency, friendliness, speed, quality of service, knowledgeability & willingness to explain the process to us, who are not well-versed with plumbing) so much that we requested them again for an unrelated issue. Schuyler & Evan came out to take a look at our water heater and also offered great service and a quick resolution to our issue, all while explaining their process and offering advice on how to avoid future issues.We would and will recommend Trident Plumbing to anyone who might have a need of plumbing services.

  • Review 192 (2023-09-01 - Rating: 5)

    The team at Trident Plumbing is great. I had numerous hot water heater challenge, and with each one the team was responsive to my requests, and the technicians were able to thoroughly answer my questions. Highly recommend Jerimiah for hot water heater installations as well, he was fantastic!

  • Review 193 (2024-09-18 - Rating: 5)

    Excellent Service! I got 3 bids from local plumbing companies for a hot water heater replacement and I chose Trident because of their customer service. They actually answer the phone, you talk to a real person who is knowledgeable, friendly and gives reliable estimates. My technician, Preston, was courteous, approachable and efficient. Tritons prices are also very competitive. Definitely recommend.

  • Review 194 (2022-12-23 - Rating: 5)

    Trident came within hours of my call on a below 20 degree day to fix a leak in our outside pressure relief valve. They worked even after dark to get our water restored. They did a professional job at a fair price. Highly recommend!

  • Review 195 (2024-04-02 - Rating: 5)

    Mathew was one of the most professional persons I have ever had come to our home and do work. Very polite, friendly and did an outstanding job. He took the time to trouble shoot all scenarios of the problem an got the it.

  • Review 196 (2024-05-31 - Rating: 5)

    Vlad arrived early and completed a tricky job quickly. Very efficient and communicated with me throughout the process. Would use this firm again.

  • Review 197 (2024-12-06 - Rating: 5)

    He was knowledgeable and in and out fast so I could get on with my day.