Rescue Rooter

Located in Frisco, Texas

Address: 6136 Frisco Square Blvd Ste 400, Frisco, TX 75034, United States

Phone: +1 214-989-4872

Rating: 4.6

Services

Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-05 - Rating: 5)
From the start to finish. Billy Lowe and Jose C Luna gave great customer service. Billy was always prompt with communication and provided a competitive quote. Jose our tech was knowledgeable, competent, and did a great job with installation. Our water heater was up and running even on the weekend at no added cost. We definitely give a 5 star.

Review 2 (2025-01-05 - Rating: 5)
After waiting for 2 1/2 hours for another company to call me back, I called Rescue Rooter. They got back with me within 5 to 10 minutes. They scheduled me a 4 hour window for the plumber to come out and Zachariah was here well within the first 2 hours. He was very courteous and knowledgeable. He explained the problem clearly and gave me an estimate that to me seemed reasonable. Very happy with the company’s prompt response and Zachariah’s professionalism.

Review 3 (2024-12-12 - Rating: 5)
Seriously amazing job they worked with my schedule and were very accommodating. They have a coupon on their website right now for a $99 main drain cleaning. When the technician arrived he notified me that my drains are smaller than the usual main drain and after some investigating was able to determine that theyre actually just my kitchen main drain and my house has been sectioned off and rerouted. Ive lived here for 2 years and Ive had multiple plumbers come out no one has ever determined this. In addition there was a secondary main drain for my kitchen that they were able to find that when Ive previously had this cleaned no one has ever located. They were super friendly and on time definitely five stars I will be using this service for any of my future plumbing needs.

Review 4 (2024-01-21 - Rating: 5)
Antolin did an amazing job with my pipe freeze that happened recently. Hopefully, it’ll last forever. Now, I have to get the area insulated and add sheet rock again.

Review 5 (2024-11-25 - Rating: 5)
I am so glad we chose theses guys to replace our hot water heater. The technicians were very friendly and did the cleanest install I have ever seen.Kevin and Otis are awsome.Thanks guys

Review 6 (2024-12-03 - Rating: 5)
My technician was very courteous & respectful of my home. He also searched for the best price, which really helped. I’d highly recommend ARS.

Review 7 (2024-08-18 - Rating: 5)
Rescue Rooter of Dallas was fantastic!! Our sewage backed up at 3:30pm on a Saturday so after calling several places with no tech available until Monday and having a couple places tell me they could send someone out but it’d be an extra $200 for an “emergency call”, I spoke to Rescue Rooter of Dallas and they said they could have a tech out in the next couple of hours, no extra charge. Winning! But the cherry on top was the affordable price I paid for the clean out! They had a coupon in their website and my total cost was $99! WOW!!!! 🤯 last time we had to have this type of exact service, the place charged me $325. I’m in shock and am extremely grateful for the tech l, Zachariah, and Rescue Rooter for being efficient, accommodating and reasonable! 🙏🏼 ⭐️ ⭐️⭐️⭐️⭐️ Thsts great service!

Review 8 (2024-10-31 - Rating: 5)
Our technician was outstanding. He quickly caught on that I was detailed, and so he had no problem providing them the details anecdotally. He was personable experienced kind

Review 9 (2024-10-21 - Rating: 5)
Danny was very professional and also gave me the needed urgent attention to arrange immediate assistance, and Chris resolved my drainage issue with professional explanations and thorough completion of resolving my issue.

Review 10 (2024-04-22 - Rating: 5)
Had to call today and Branden did a wonderful job. Fast. Knowledgeable and didnt pad the bill. Wasted $500 on a plumber 3 weeks ago and problem obviously wasnt fixed. Branden was on time, courteous, cleaned up the mess made while unclogging our bathroom. He didnt have to but did so. Id recommend. They are a little pricier than calling a handy man but worth the time, money and warranty.

Review 11 (2025-01-08 - Rating: 5)
Both LaVonte and David are very professional and did a great job!

Review 12 (2024-06-13 - Rating: 5)
The technicians who installed our new water heater were very professional. They made sure everything was hauled away & left no mess. They went our of their way to pet me dogs & were as close to perfect as I can imagine!

Review 13 (2024-09-26 - Rating: 4)
The repair man Christopher was great however the office gave him the wrong street name and it took him extra time because he had to call to get the correct street name.

Review 14 (2024-03-27 - Rating: 5)
Great Guy and very professional- I will be asking for him again. Branden Cruz Did a fantastic job of explaining what he was going to be doing, and unclogged the drain so fast! He also is just a great person in general. Great experience with him!

Review 15 (2024-06-29 - Rating: 5)
Excellent service. Zach the technician was professional, friendly, and very efficient. Pricey but at the end of the day you get what you pay for.

Review 16 (2025-01-07 - Rating: 5)
Arrived on schedule fix drain quickly and explained everything

Review 17 (2024-07-09 - Rating: 5)
Mr. Lavonte was on time, polite, through and explained what he was doing to resolve the issue. He was very patient explaining the process to me

Review 18 (2024-04-29 - Rating: 5)
Brandon my Technician was a very polite and professional. Only negative thing about my experience was the initial pricing but we got that worked out so I’m very satisfied

Review 19 (2024-07-09 - Rating: 5)
Fantastic professional service! Really nice to work with, didnt know they were at my house as the area was spotless when they left, highly recomend

Review 20 (2024-08-21 - Rating: 5)
Had a clogged toilet, and nothing we tried worked. Rescue Rooter responded quickly when we called and fixed it quickly.

Review 21 (2024-09-29 - Rating: 5)
The technician was very nice and very knowledgeable. I will recommend you to anyone!!!

Review 22 (2024-08-05 - Rating: 5)
Zach was prompt, driven, courteous, and very professional. I highly recommend.

Review 23 (2024-11-19 - Rating: 5)
Great service, a little pricey, but you get what you pay for.

Review 24 (2024-10-08 - Rating: 5)
Rescue Rooter was able to send a technician out the same day. He called me in advance with an arrival time and arrived on time. The tech was very knowledgeable and knew right what to do to fix our toilet supply line, and repair the drain stopper. The water meter cover and the work area was cleaned up when he left. I have used Rescue Rooter for years, and have always had quality work.

Review 25 (2024-09-07 - Rating: 5)
Zach was awesome. Solve my problem in less than 15 minutes.

Review 26 (2024-09-14 - Rating: 5)
OUR SERVICE TECH DID A GREAT JOB. HE WAS SERCH A NICE PERSON.

Review 27 (2024-09-24 - Rating: 5)
Showed up same day, on time, polite workers, and had the drain cleared in no time.

Review 28 (2024-02-28 - Rating: 5)
Gladimir Segura did a wonderful job with my plumbing issue. I would highly recommend him to my family and friends for their plumbling needs!

Review 29 (2024-12-13 - Rating: 5)
Very informative. Nice, professional. Helpful.

Review 30 (2024-12-24 - Rating: 5)
Excellent professional work! Thank you!

Review 31 (2024-04-23 - Rating: 5)
Brandon Cruz was efficient, and explained process well. Extremely polite and cordial.Thank you Brandon

Review 32 (2024-07-28 - Rating: 5)
Zach was a very pleasant man very respectful and hardworking

Review 33 (2024-04-21 - Rating: 5)
Brandon was prompt when we were in desperate need on a Sunday! He solved the problem quickly and efficiently! Thank you Brandon!

Review 34 (2024-04-07 - Rating: 5)
Branden was fabulous… fixed our problem in no time. Will DEFINITELY! use again.

Review 35 (2024-03-04 - Rating: 5)
Great customer service and my technician Gladimir Segura was very professional and helpful and explained to me all the details.

Review 36 (2024-07-21 - Rating: 5)
Professional customer service and great communication. Great experience.

Review 37 (2024-10-04 - Rating: 4)
The plumber was polite but not friendly.

Review 38 (2024-11-24 - Rating: 5)
Very professional and great attitude!

Review 39 (2024-09-29 - Rating: 5)
Zachary was very nice and professional

Review 40 (2024-02-27 - Rating: 5)
Gladimir did a very good work and I recommend him always and I would always use him .

Review 41 (2024-06-24 - Rating: 5)
I had a new Gas Hot Water heater installed and Rescue Rooter was who Lowe’s Referred me to in the store. The service was excellent. The Lowe’s Water Heater (AO Smith Gas 50 Gallon) was $650, and the installation from Rescue Rooter was $2,200, Total $2850. While I thought this was high, it was about $500-$700 less than other licensed plumbing companies I had quotes from in Oak Cliff.

Review 42 (2024-03-21 - Rating: 5)
The guy was very helpful and very nice he is awesome please keep him!!!!

Review 43 (2024-02-29 - Rating: 5)
The technician was polite and professional. But he was unable to fix the problem.

Review 44 (2024-03-04 - Rating: 5)
I contacted company and they arrived same day. Im extremely satisfied with their service. The plumber, Branden Cruz was professional and courteous, promptly addressed the issue with precision. Their expertise and efficient work ethic left me confident in the qualify of work. He unclogged the main drain pipe and let us know why it happened and how it could be fixed and prevented for the future.

Review 45 (2024-02-28 - Rating: 5)
Branden did a fantastic job very quick and efficient

Review 46 (2024-02-26 - Rating: 5)
Took care of my clogged toilet in no time at all. Friendly and helpful

Review 47 (2024-09-02 - Rating: 5)
Great service and on time

Review 48 (2024-02-26 - Rating: 5)
Branden came to my home and quickly assessed and resolved my clogged sewer line with ease. Branden is friendly and very knowledgeable. He made my plumbing nightmare a distant dream!!

Review 49 (2025-01-12 - Rating: 5)
Great experience! Came within 2 hours of my call and paid less than I expected! Repairs were done very quickly! Thank you

Review 50 (2025-01-11 - Rating: 5)
Cant say enough about the guy that came out I appreciate the help Little mess up on the address but they took care of it. Chris T. Showed up pretty quick looked at the problem he was able to retrieve some wipes that were put down get everything cleared up were back to running good value happy to have it done

Review 51 (2025-01-06 - Rating: 5)
Very responsive, on time, very professional, technician was very professional very courteous. I highly recommend this company’s service.