N E Bob Waltz Plumbing & Heating Inc

Located in Frederick, Maryland

Address: 8098 Hillmark Ct, Frederick, MD 21704, United States

Phone: +1 301-662-3588

Rating: 4.7

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Review 1 (2024-04-19 - Rating: 5)
Waltz Plumbing is reliable, prices in line, if not more reasonable that most plumbers/HVAC companies, and always do quality work. For 2 years they have provided service to our HVAC unit. We’ve replaced our SUMP pump - called and they were here within 24 hours. Now we replaced water heater with Gas Tankless system. They coordinated with Washington Gas for new gas meter, county inspection, and did quality work over several days. The plumbers - Steve, Jeff & Jason - were exceptional to work with, as noted Waltz always shows up on time or calls to say they are running late (needed to get supplies), kept me informed of what they were doing, and cleaned up each day leaving the area even clearer than before. You call courteous office staff then quality work and exceptional workers, Jeff Waltz, and the entire company. Read “Best in Frederick” and that is true…highly recommend!

Review 2 (2024-09-13 - Rating: 5)
I was extremely pleased with Bob Waltz Plumbing. Jack was very good about explaining everything to me that needed to be done.He was very personable, efficient and professional. I will be contacting this company again for all of my plumbing needs in the future.

Review 3 (2024-03-26 - Rating: 5)
I am delighted to share my exceptional experience with N.E. Bob Waltz. When my husband uncovered a leak in our exterior well line along our foundation, I reached out to them, and they exceeded all expectations. Not only did they respond promptly, but they also arrived the same day I called, showcasing their commitment to customer service. The plumbers who arrived exhibited professionalism, expertise, and efficiency in repairing the well line, ensuring that our water supply was restored swiftly (and preventing anymore water damage to our foundation). Their attention to detail and dedication to quality craftsmanship truly stood out. I highly recommend N.E. Bob Waltz to anyone seeking reliable and top-notch plumbing services (we’ll definitely continue to use them for all of our plumbing needs). Five stars without a doubt!

Review 4 (2023-11-29 - Rating: 5)
We had a GREAT experience with this company. Steve and Jack came out to take a look at our stubbornly backed-up kitchen sink. They kept us involved in the process and let us know what they were doing and were able to quickly diagnose and correct the issue. It was also very easy to schedule with the office for them to come out. This will definitely be our go-to plumber for future needs.

Review 5 (2024-06-04 - Rating: 5)
Amazing! I called on a Monday for a kitchen sink disposal, and was told they could be there Tuesday. I thought there might be a mistake and asked if that was a rush charge which I didn’t need. They said no. They said they could do it in one hour. The next day they came out, changed out my garbage disposal, and left in one hour. The price was $100 less than I’d been quoted at Lowe’s, and I didn’t have to wait two days to be contacted or go through scheduling.

Review 6 (2023-11-03 - Rating: 5)
We were having issues with water pressure and I wasn’t sure what to do. Thank goodness for Bob Waltz Plumbing! And for Steve and Jack who arrived on time, were so thoughtful and kind, and took the time to explain the situation and how to remedy it in the future. Steve actually walked me through the steps a few times. Before they left, they ensured that everything was running properly and that the water pressure was great throughout the house. Their service is always exceptional and their customer service is the best. Very reasonably priced. Thanks so much Steve and Jack!

Review 7 (2024-04-02 - Rating: 5)
Great experience. We had a concerning mystery smell coming from our basement. Jeff (LJ) came by - on Easter Sunday - and did a thorough inspection of our system and found it to be in good working condition. He didnt quit though and he eventually helped us uncover the source from smoldering electrical wires in a junction box for the hot tub that came with our house. It was so kind of him to help us locate the source despite the fact that it didnt end up being his related to his area of expertise. We were able to shut down the breakers in question and rest easy that night until an electrician came the next day to fix. Thank you so much, Jeff!!

Review 8 (2023-08-11 - Rating: 5)
Recently found that our bathroom shower was pouring water into the basement. Called N E Bob Waltz the next morning and they scheduled me for the following day. The mechanics called to confirm the morning off about 15 min prior to arrival, they were friendly and professional. From start to finish it took them about 30-40 minutes to identify the issue, explain to me what they found and the repairs they were going to do, make the repairs and test them, and write up the work order. All in all a great experience and I would highly recommend N E Bob Waltz for any plumbing related repairs. Ill be calling them in the future for some additional work we need done as well.

Review 9 (2023-12-15 - Rating: 5)
Waltz scheduled this within 48 hrs. Steve and Jack were on time--fixed a water hammering issue by replacing a 22-year old pressure relief valve in less than an hour. Pricing is competitive. Cleaned up great and were very satisfied. Would use them again.

Review 10 (2023-04-12 - Rating: 5)
Highly recommend! Been a customer with Bob waltz plumbing for at least 15 years. Hvac repairs, New hvac, water heater, faucet and garbage disposal installed, frost free faucet replacement. Employees are always courteous and professional and focused on fixing the problem and do a great job of it. Bills sent after work is completed are itemized and always feel very reasonably priced.In contrast, I just moved to Montgomery county, first plumber I spoke with is giving me upfront cost estimates that seem high, isn’t itemized and he’s trying to sell me a monthly subscription that will save me 15%. I will miss you Bob Waltz.

Review 11 (2024-02-15 - Rating: 5)
Good service, very honest and reasonable prices. They pay attention to each customers needs and the technicians are thorough and take the time to explain things that are important to you as the homeowner. Best plumbing and heating service in Frederick County!

Review 12 (2023-08-03 - Rating: 5)
We have used this company for over 15 years. They have been nothing but extraordinary. Our air conditioner went down and it was a Friday and I honestly did not think we would be able to get anyone out here anytime soon. I called them and within an hour and a half they sent out Erik. He was extremely professional, he explained to me what was going on, gave me some hints and tips on how to keep the equipment in better condition. Very thorough!

Review 13 (2023-07-22 - Rating: 5)
We had a badly clogged sink that we tried and tried to fix ourselves but to no avail. We called Waltz and Todd and his helper came out the next morning early. They were very courteous and professional and got rid of the clog. I inspected and there was a tiny bit of leaking. They tightened everything up. There was STILL a little leaking. Todd replaced a bit of pipe where the seal had gone bad. Everything is perfect. We also got advice from him on how to treat the sink so we can avoid more clogs. There was a little problem with the bill, but I called and they fixed it and re-issued a corrected one. No problem. We’ve used Waltz for years and will continue to do so.

Review 14 (2023-11-22 - Rating: 5)
Incredible service. Next day service for hot water heater? Highly impossible...but Waltz plumbing did it! Todd and his partner technician fixed us up and were ready for Thanksgiving!.Absolute recommendation in every way. Fantastic.

Review 15 (2023-10-05 - Rating: 5)
Was very pleased with the installation of my new water heater. The people who installed the systems were polite and worked quickly. I will definitely be using their company again for my future plumbing needs. Highly recommend!

Review 16 (2023-04-07 - Rating: 5)
We replaced the entire heating and a/c system in our house so a Waltz crew was in our home for three days. We could not have asked for a better crew.The Waltz team was courteous, considerate, and mindful of creating as little disruption as possible. Each day the cleanup was so complete it was hard to tell that they had been there.Through all of the years we have worked with Waltz, it has been a pleasure. My thanks to everyone at Waltz who makes that possible.

Review 17 (2023-09-13 - Rating: 5)
Another great experience with NE Bob Waltz plumbing. Easy to schedule, always on time. Steve was knowledgeable, patient, friendly, answered all my questions. Happy to have a great place to call when we have a plumbing problem!

Review 18 (2023-12-08 - Rating: 5)
Jeff came this morning to service both of my heating systems. He was so knowledgeable, professional, and thoughtful. He took his time and explained step by step what he was doing and how we should move forward to alleviate and correct any future problems. Thank you, Jeff

Review 19 (2022-06-23 - Rating: 5)
Joe and Jason stopped by to help me fix the low water pressure issue at my house. They tried to repair the valve first. When it didnt work, they swapped the fault pressure reducer valve with a new one that works great now. We finally have a good water pressure in our house. I dont know if using other plumbers service would have been cheaper or expensive. I had called a couple of other well known plumbing companies but they wanted a fee to come see the problem first and this fee was not something that would be deducted from the total charge! With Bob Waltz plumbing, they came in and just replaced the PRV and went their way with no estimation fees. I highly recommend them to everyone who is in need of a plumber.

Review 20 (2023-12-09 - Rating: 5)
The NE Bob Waltz team always responds quickly to any situation that I throw at them. We have had them do heating and ac repairs / installation of units. They are knowledgeable and have a great team!

Review 21 (2023-11-01 - Rating: 5)
Steve and Jack just left after fixing a toilet with a faulty fill valve. They arrived when they said they would, were exceptionally polite, explained the problem so that I felt I understood it and the solution, efficiently replaced the parts, and were through in about 30 minutes.

Review 22 (2017-11-07 - Rating: 5)
We had fantastic experience installing our water softener! The guys showed up on time, professionally dresses, very polite. Spent 4 hours at the house and I didnt even notice them! The job was done fast, efficient and very clean! Upon leaving they assured me that if I had any further questions I shouldnt hesitate in contacting the company. On top of that my water softener cost was more than half a fraction that my contractor asked for it, which left the money to add a pantry. Who would notLove that??!!Great company.A customer for life!

Review 23 (2019-10-21 - Rating: 5)
Its rare to find a company that provides such a great service at a great price. We searched all around for a plumber to completely repipe our townhouse, we are glad we chose NE Bob Waltz. The service we received was excellent, great communication, their technicians (Todd) were amazing, polite and always courteous. We used them multiple times for other smaller jobs, such as a leaky shower drain and a toilet install and we always received the same A+ level of service!

Review 24 (2024-01-17 - Rating: 5)
I think it was Steve and Jack(sorry, I’m bad at names) that came out today to fix my toilet. They were polite, respectful - on time - and quick! In and out in like hour 30. Id have them do everything in my home!

Review 25 (2023-10-17 - Rating: 5)
The previous owner of our home told us about the NE Bob Waltz Team. They are prompt, highly skilled and pricing for their service calls is quite reasonable.

Review 26 (2021-07-01 - Rating: 5)
I cant tell you enough how wonderful my experience was with NE Bob Waltz Plumbing! Our hot water heater died. They were able to come out to the house so quickly (we had zero water!!). The person I spoke to one the phone was so calming and made me feel like everything would be fine. And it was! They asked me about size and type of hot water heater and I had no clue. But they walked me through how to make this decision!! Size of the hot water heater? Type? She walked me through options, pros and cons. Face timing me because I didnt know where to look to answer the questions about what I currently had installed! They just made everything so easy! Several of my friends used this company so they already came highly recommended but I couldnt ask for a better, more honest, caring, and reliable company! Trustworthy. Honest. Caring. Friendly. Not sure you could really ask for anything else!

Review 27 (2019-08-31 - Rating: 5)
We recently renovated our kitchen and Waltz Plumbing took care of all our plumbing and gas work needs. They did all the work in a timely manner. They were kind, courteous, and did quality work. Id recommend them to anyone in a heartbeat!

Review 28 (2023-06-23 - Rating: 5)
No water in the house! Called Bob Waltz at 7:30 am and Steve arrived around 8:00 am. Found a clog in the pipe from the well and fixed the problem. Always prompt, reliable, and good service. Thank you.

Review 29 (2021-08-07 - Rating: 5)
Great service both for HVAC and plumbing. These folks installed the central heat and AC in my house 10 years ago from scratch. Now theyre helping me solve a major plumbing issue. Jeff Waltz has been especially helpful. Would absolutely recommend.

Review 30 (2021-07-01 - Rating: 5)
My water heater broke and water leaked everywhere. Waltz plumbing responded quickly and they were able to replace it within hours. The crew was very courteous and professional. I know there will be nothing to worry about for years to come which is greatly reassuring.

Review 31 (2020-08-13 - Rating: 5)
These guys were great. They were on time and professional and actually really fast. I thought my projects were going to take a few hours, and 2 toilet replacements and installing a water line to a refrigerator were done in no time. I was happy with the customer service on the phone and the availability of appointment times.

Review 32 (2019-09-13 - Rating: 5)
I live in an old home that still has old galvanized piping. N E Bob Waltz Plumbing was able to expertlyanalyze the root cause several drainage and leak issues and fix them immediately at a very reasonable cost. As a disabled Veteran on a fixed budget this was an invaluable service. I highly recommend Waltz and will never consider using another plumber.

Review 33 (2023-07-11 - Rating: 5)
Steve and Jack came to investigate and clear a blockage in my sewer line caused by roots. They were curtious, kind and timely. Would not hesitate to recommend or use again.

Review 34 (2021-07-22 - Rating: 5)
No one likes having to call a plumber, until you need one. Want to replace a toilet and noticed the toilet flange is rusted out. I wanted it replaced, and they came out the same day. They gave me two options on how to tackle the problem and have this done in less than 30 minutes. Very friendly and professional, and I am planning on using them again when I need a plumber. Highly recommend!

Review 35 (2021-12-24 - Rating: 5)
Awesome company did an outstanding job.Both technicians were great.

Review 36 (2016-04-01 - Rating: 5)
I came home one night and noticed my ceiling in the living room was dripping and discovered that it was a pipe leaking from an upstairs bedroom bathroom. My husband cut out a hole in the ceiling and it was filled with water and we discovered exactly where it was coming from. So we had to turn off the main water supply for the night until we could get it fixed. The next morning I called BOB Waltz and they sent two guys out within a few hours. Billy and Dave came to the house and I explained the problem and they got to work right away! They fixed that issue plus another and looked at few other things that I needed done. They are definitely hard workers and knew what they were doing. I have a 2 year old son who was always trying to talk to them and they were kind and would interact back with him which was a nice bonus. God bless these two gentlemen, I definitely recommend using their services.

Review 37 (2023-08-24 - Rating: 5)
They were on time and corrected a problem in record time that we had been living with for a while. The price was very reasonable and technician Steve explained and tested the repair. Would recommend them to anyone.

Review 38 (2019-05-28 - Rating: 5)
Our air conditioner stopped working and they came out same day They could have easily said 20 year old unit needs replaced at 7000.00. Instead they changed a capacitor and got it running in 1 hour. It was 87 today and going to be 90 tomorrow. fantastic service, not enough stars for the service provided it should be 10 stars

Review 39 (2023-08-14 - Rating: 5)
Cant say enough good about this business. Been using them for at least 15 years both where I was employed (Im now retired) and my home. Knowledgeable and polite technicians - and I know the job is done right!

Review 40 (2020-08-13 - Rating: 5)
I highly recommend this Business! They come to my house as soon as possible to take care of the plumbing or air conditioning problem! All of their employees have been very helpful and courteous. We have used their services since 1979 and been very pleased!

Review 41 (2018-02-10 - Rating: 5)
We purchased a Mitsubishi min-split system the was installed in October 2017 and in January 2018 the unit required service. Hydro-Aire came out and trouble shot the unit and determined that the compressor had locked up. They offered temporary heating equipment while they obtained a replacement unit. They replaced the entire outside compressor unit. The technicians are clean, professional and very courteous. All of the techs that worked on our unit especially, Jim N., were terrific. Jim N. troubleshot the unit, contacted the manufacturer, and dogged the issue until it was determined that the compressor was the culprit. My wife and I would welcome him and any of the techs anytime in our home.The professional courtesy demonstrated by Mark Cresap and the Hydro-Aire team have earned our gratitude and respect. Hydro-Aire has demonstrated that they do their best to do what is right to satisfy their customers.

Review 42 (2017-07-21 - Rating: 5)
A/C Unit stopped working last night, the hottest night of the year (of course). I called N.E Bob Waltz at 7:30 AM. The technician called at 9:15 to say he was on his way. Arrived at 9:30. Problem solved at 10:30 AM and he was on his way. Great service! Thanks guys!!!

Review 43 (2018-12-10 - Rating: 5)
These giys just finished a complicated boiler replacement in an old building and they were fantastic. Their team is very experienced and professional from sales to installation to ongoing care.

Review 44 (2022-12-06 - Rating: 5)
Beyond friendly, fit us in the schedule very quickly.Highly recommended to anyone needing work done on their plumbing.

Review 45 (2024-06-18 - Rating: 5)
NOT ONLY DO THEY DO MY BUSINESS A/C BUT MY HOME AS WELL. BEEN WITH THEM FOR YEARS! MR WALTZ IS A GENTLEMAN TO DEAL WITH.

Review 46 (2023-05-31 - Rating: 5)
Chris did such a great job! He was friendly and professional, and very efficient. The customer service is outstanding!

Review 47 (2023-12-14 - Rating: 5)
Third time we have used them they been great they will get all our future business

Review 48 (2022-08-25 - Rating: 5)
T. and J. were very professional and explained everything to me so I could understand the process. Very pleased with their work. Would have them again if the need arises.

Review 49 (2022-12-22 - Rating: 5)
Very professional and had the water heater installed same day and price was very reasonable.

Review 50 (2020-11-06 - Rating: 5)
My go-to plumber. Always quick to get me an appointment and they arrive on time. Very friendly and do a great job.

Review 51 (2024-11-26 - Rating: 5)
Excellent service and reasonable

Review 52 (2018-12-18 - Rating: 5)
Great service for myself as a landlord and my tenant in Frederick. Quick and professional response and resolution. Fair pricing.

Review 53 (2017-11-08 - Rating: 5)
Wonderful family oriented business. Always timely and prompt when service is requested. Very professional and tidy, stands behind work provided.

Review 54 (2023-10-09 - Rating: 5)
Steve & Jack replaced an older toilet with another more efficient one. They were very cognizant of any drips on my floor, cleaning up everything before they left. Extremely professional and friendly. I will definitely use Bob Waltz company in the future! Thank you again Steve & Jack!

Review 55 (2023-09-22 - Rating: 5)
Steve & Jack came out today from Bob Waltz Plumbing to replace one toilet, fix leaks in two faucets, install a bidet, caulk , & fix 3rd troublesome faucet. All work done in 2 hours. The men were friendly & answered all my questions. They completely cleaned up after themselves. We have been dealing with Bob Waltz, and now his son, Jeff, for over 36 years now & never encountered any problems whatsoever. Worked on our heating & AC, our well pump, & all plumbing problems.Many thanks to this third generation plumbing company. I give them 5 plus stars.

Review 56 (2018-08-11 - Rating: 5)
Very professional. Came when they said they would, performed their work in a clean, workman-like manner and price was very reasonable.

Review 57 (2023-07-18 - Rating: 5)
Called first thing Monday morning as our hot water heater started leaking. Steve and Jack were at our house by 10:30. They installed a new hot water heater and were gone by noon. Very professional, courteous and respectful of our home, covering the floors where they would be working. We couldnt be happier with the service they provided.

Review 58 (2023-09-05 - Rating: 5)
Steve and Jack were great. They explained everything they did and answered any questions I had. We are so glad to have found N E Waltz plumbing .

Review 59 (2023-04-13 - Rating: 5)
Knowledgeable, polite, and punctual service. Chris and Josh were terrific!

Review 60 (2017-11-07 - Rating: 5)
A great company and I highly recommend their services. They are committed to the community and providing nothing but excellent service. They answered all my questions and provided options for my husband and I to discuss. A family owned and operated business with outstanding service with quick response time.

Review 61 (2022-07-03 - Rating: 5)
Ive had a clogged sink for weeks, tried snaking it myself, rebuilt the trap multiple times, used drain cleaner, plunger etc.I called Bob Waltz and they sent out a team an hour later, had my sink fixed within 30 mintues, and was half as much as the last estimate I got!Great company and will continue to use them for any plumbing needs!

Review 62 (2019-05-07 - Rating: 5)
These guys just installed an HVAC unit specifically for our top floor. It has been a week now and I wish I had done this 5 years ago. It is such a wonderful feeling to walk up to the top floor and actually feel the coolness even before you get to the top. In 23 years we have never felt such relief from the heat. These guys were very courteous and did great work and cleaned up every day that they were here. Cant say enough good things about them.

Review 63 (2021-11-15 - Rating: 5)
Very honest company, I recommend themWith my eyes close.

Review 64 (2019-07-12 - Rating: 5)
This company is a life saver! Our hot water stopped working and one company told us we needed a new hot water heater ($3,000+). I reached out to NE Bob Waltz and they sent a technician out the same day. Todd diagnosed the problem and we ordered a part to come to my house the next day. The part arrived and Todd was there immediately to install it. He was so diligent in checking in with me to see if the part arrived and he was even going to install it if it showed up after hours. I cant say enough good things about this company. They dont try to rip you off! I would 100% use them again for any other plumbing/heating need.

Review 65 (2019-03-05 - Rating: 5)
Very nice people and they were very quick when my heat in system when out.

Review 66 (2019-12-03 - Rating: 4)
Some miscommunication over the holidays but has been resolved. Always friendly.

Review 67 (2020-06-10 - Rating: 5)
Waltz recently helped us in an emergency. They responded quickly, going above and beyond to make sure our problem was resolved. Thank you Jeff, Joe, and crew!