Mr. Rooter Plumbing of Greater Fort Smith

Photo of Mr. Rooter Plumbing of Greater Fort Smith

Located in Fort smith, Arkansas

Address: 5100 S 35th St, Fort Smith, AR 72903, United States

Phone: +1 479-595-0411

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • Appointment required
  • Credit cards
  • Credit cards
  • Free parking lot

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-09-06 - Rating: 5)

    Everyminute of my experience with Mr. ROOTER was phenomenal. The staff and company are absolutely wonderful to work with. I would highly recommend their services. The Technician that worked on my install Brian Rodgers was extremely knowledgeable and answered every question I had thru out the entire process. Thankyou so very much to the entire Mr.Rooter team for making this Install an absolute breeze. Thank you to Brian Rodgers for staying until the roofers could come back to ensure my Family had hot water and that the system was operating perfectly. I would give him 10 Stars if it was an option.

  • Review 2 (2024-05-02 - Rating: 5)

    I would like to leave a much deserved, glowing review for Nate and Tyler of Mr. Rooter. I called this morning to make an appointment. These two gentlemen arrived at my sisterā€™s house and began working their way through the myriad of plumbing issues that they were presented. They were eager to do a thorough job, double checked for leaks and trash before they left and kept me informed.This was such a positive experience that I will be calling Mr. Handyman to complete a list of tasks outside of the plumbing spectrum.

  • Review 3 (2024-11-08 - Rating: 5)

    Prompt, honest and friendly service. Joshua was very knowledgeable and helpful with multiple options to service our septic system. I had called another company first, but Mr. Rooter had a special $95 drain clean-out which was $70 cheaper than the other company. I would definitely recommend Mr. Rooter

  • Review 4 (2024-12-26 - Rating: 5)

    The owner was extremely nice, and helpful with any concerns i may have. Thank you, for assisting me with all my concerns. Customer service is excellent!!!! 10 out of 10 top notch. Id most definitely, recommend Mr. Rooter Plumbing to family & friends.

  • Review 5 (2024-08-29 - Rating: 5)

    These guys came out and did a phenomenal job at my house today. They were very prompt and courteous. They did a great job explaining what needed to be done as well as going over the expenses prior to doing any work. There is no doubt in my mind that they will stand behind the work they did. They are licensed, insured, and more importantly, local. I love being able to support our local businesses!!

  • Review 6 (2024-09-11 - Rating: 5)

    What I thought was going to be a simple clean out of a drain line turned into a a bigger problem, but the crew at Mr Rooter just wouldnā€™t quit kept looking kept testing kept trying different things. You could tell they wanted to fix the problem 100%. And they did fix it 100% to my satisfaction highly recommend

  • Review 7 (2024-11-08 - Rating: 5)

    Cody, Colton & Tyler were very thorough when my water backed up. Cody came out first to assess the situation and gave me the facts, very efficient estimate and helped me navigate the on line paperwork and payment options. Next afternoon Cody, Colton & Tyler came out and made hands! Each tech was very knowledgeable and conscientious of their work. They were all friendly and professional and answered all my questions. I highly recommend Mr. Rooter and staff.

  • Review 8 (2025-01-02 - Rating: 5)

    Joshua was very knowledgeable of the problem and did an amazing job unclogging my kitchen drain ! I am very grateful for him showing up under short notice near a holiday ! A plus job !

  • Review 9 (2024-11-05 - Rating: 5)

    They got here and was very kind. They did the job and found a root ball that they broke up. The tree has broke the line that they will be repairing in the next yr. They said my lines into the house are in great shape. Love my tree in front yard, but it has caused a few issues. So i will need to get roots cut and line from house fixed. Mr. Rooter did a fantastic job and i highly recommend them if you need service for your water/sewer lines.

  • Review 10 (2024-10-25 - Rating: 5)

    I am so thankful for Mr. Rooter, I had a really bad water leak and no one I called around my home town could get to it but Mr. Rooter came out the same day and gave us a quote , they had a busy schedule but worked us in two days later and got it fixed. They treated us like family and was so kind . These guys are the best!!! ā€”Lisa

  • Review 11 (2024-10-21 - Rating: 5)

    Cody came to repair my shower, and I was so worried things would not be ready in time for when my husband would be home from battling cancer. Cody assured me that everything would be taken care that day and repaired and he was right. Very kind and got things done quickly.

  • Review 12 (2024-09-17 - Rating: 5)

    Cody was great. He presented options for taking care of my problem. I selected an option and he just said OK no high-pressure sales. I appreciate his professionalism and kindness.

  • Review 13 (2024-08-01 - Rating: 5)

    Brian was very friendly and helpful. He took the time to identify the leak at my meter and even called the city out for me! My dog also appreciated the treats šŸ˜Š The office staff is also very friendly, highly recommend Mr Rooter!

  • Review 14 (2025-01-07 - Rating: 5)

    Joshua was very polite and explained all my options, he checked to make sure of exactly what needed done. Im glad I chose Mr. Rooter.

  • Review 15 (2024-07-10 - Rating: 5)

    I had called late in the afternoon about our clog issue and the plumber arrived in less than an hour. Joshua Alford was great. He was very polite and professional when he came to our door and remained that way until the job was done. He explained everything he needed to do and explained it to where you could understand what was about to happen. If we ever need to use a plumber again I will certainly be calling Mr. Rooter. And the rates were very reasonable too. Thanks the good job done.

  • Review 16 (2024-06-12 - Rating: 5)

    The Mr. Rooter representative was prompt, courteous, and seemed very knowledgeable. He checked out our problem and found nothing. He did not want to charge us for additional services when they werenā€™t needed. But he offered some good advice and answered my questions. We also bought the service plan for three years. It seemed like a good deal. We will definitely use them again.

  • Review 17 (2024-07-22 - Rating: 5)

    I had some plumbing issues with my toilet and shower, to find out my main line was backed up. Tyler was excellent and figured out the problem quickly and got me fixed in no time! He was very professional and super nice guy. I would recommend the company to any friend in need and will use them again in the future (although hopefully its distant future because plumbing issues arent ideal) thanks Tyler!

  • Review 18 (2024-11-28 - Rating: 5)

    My regular plumber passed away so i thought i would try Mr Rooter of Greater Fort Smith. Colton got the drains cleaned and they were offering a special. Yeah! Colton was polite and he explained what he was doing and suggested it might need further inspection. Guess I will be using Mr Rooter from now on.

  • Review 19 (2024-08-10 - Rating: 5)

    Brian Rodgers sincerely did a great job and he also knocked out the task pretty quick! Very friendly, reminded us of potential coupons we could use for cost savings. I would definitely have this dude out again.

  • Review 20 (2024-10-04 - Rating: 5)

    Joshua was very professional, he checked everything with my clog. Fixed the problem and offered me a service to save with advantage plan for future services. I appreciate the customer service I receive with Mr. Rooter.

  • Review 21 (2024-08-08 - Rating: 5)

    Josh was amazing. Polite, efficient- and he knocked instead of ringing the bell!!! ā¤ļø Means a lot when you have 4 dogs who think the bell is their personal invitation to forget all manners, or when you are watching one of your grandsons and donā€™t want to startle them. He said it was actually a company policy! May sound silly- but really made an impression. He handled my dilemma in a timely fashion and I will definitely call them again if/when I am need of a plumber.

  • Review 22 (2024-12-31 - Rating: 5)

    The plumber they sent was very nice and professional, answered any and all questions we had, will call them again for any plumbing in the future

  • Review 23 (2024-09-11 - Rating: 5)

    Im šŸ’Æ percent satisfied with Mr.Rooter. They have gone above and beyond makng sure our plumbing needs were met and done right. I would definitely refer them to family and friends..Thank you Mr.Rooter

  • Review 24 (2024-08-06 - Rating: 5)

    Had Colton come by this past Friday for some service at our house. He was very kind, courteous, and efficient with his time. He thoroughly explained what all he was doing and took time to review at the end. His work was great and he is very positive. Thank you Colton!

  • Review 25 (2023-10-20 - Rating: 5)

    Colton Green came 2x to access a leak under the slab of my house. He went above and beyond both times. He did everything with efficiency, professionalism, with care and concern for my home and me! John also was very patient and sensitive to the timing issues I had. Great guys to work with!

  • Review 26 (2024-08-01 - Rating: 5)

    Joshua Alford was an amazing technician. He was nice and very respectful and helped out so much. We will definitely be recommending him again.

  • Review 27 (2024-08-30 - Rating: 5)

    Iā€™ve had Joshua out to my house Several times to help clear my collapsed and clogged sewer lines until I could properly fix the issue and he was a Big help. Joshuaā€™s knowledge of this issue helped me locate and fix the issue myself. If you ever need a Plummer call Mr.Rooters and request Joshua Great Guy

  • Review 28 (2024-07-02 - Rating: 5)

    Brian came on July 1 and check my kitchen connection as I had not been able to get water from my kitchen faucet he said it was the faucet so I brought a new faucet and Brian came out today July 2nd and installed it now I have water and a lot better pressure. He did a great job.

  • Review 29 (2024-09-02 - Rating: 5)

    The technician was very friendly, knowledgeable, and helpful! Had to callThem out on the holiday weekend and he was very accommodating and appreciative of the business: would definitely recommend.

  • Review 30 (2024-12-06 - Rating: 5)

    Awesome people working for Roto plumbing. They did a great job. I got a lot of information on my plumbing problem. Thank you šŸ˜Š

  • Review 31 (2024-11-15 - Rating: 5)

    Great experienceUpfront pricingGreat workLeft the job very clean

  • Review 32 (2024-12-23 - Rating: 5)

    Incredible service from Cody and Joshua. They got us taken care of and back in service just in time to host family for Christmas.

  • Review 33 (2025-01-01 - Rating: 5)

    Did a very good job no more leaks and will be calling back soon for more work.

  • Review 34 (2024-08-27 - Rating: 5)

    I had my Advantage Plan Plumbing Check up. Josh was very friendly and knowledgeable! I will continue to use Mr. Rooter!

  • Review 35 (2024-07-03 - Rating: 5)

    Mr. Rooter Plumbing showed up as scheduled. Wayne was very nice, honest and straight forward about work done and needed to be done as well as price up front so I was informed every step of repair/s.

  • Review 36 (2024-12-09 - Rating: 5)

    Josh and John were very polite and informative. They were in and out quickly and fixed our issue.

  • Review 37 (2024-05-08 - Rating: 5)

    My experience with Mr. Rooter was top notch. Our family just moved into the area and had no prior experience with any of the local companies, so we were hoping that the guys from Mr. Rooter would be good. Honestly, they well exceeded my expectations.It started with how fast they were able to get someone to me. We moved into our home on a Sunday and on the following Tuesday we had pipe damage and water damage in our new home. I called and they were able to get someone to me within a couple of hours and the service call fee was very reasonable. Colton quickly diagnosed the problem and they had our plumbing repaired that day and connected us with the right folks for remediation and reconstruction that needed to take place after. Additionally, they gave some additional recommendations and help with other things around the house. My estimation of them based on the service we received is that they were credible, trustworthy, fair, and competent. Highly recommend them.

  • Review 38 (2023-07-15 - Rating: 5)

    I used this company for a water leak that happened under my slab. The crew was very professional and courteous of my home. They were knowledgeable and quick to fix the problem.

  • Review 39 (2024-07-30 - Rating: 5)

    Wayne Whitman is courteous knowledgeable and works quickly. I was told by another plumber I needed new part inorder to have hot water. Wayne came in after my explaining what was told me. Wayan immediately started my hot water heater, where the other plumber said couldnt be done without new part. Thank u Wayne for ur Hard honest working ethics

  • Review 40 (2024-05-08 - Rating: 5)

    Joshua Alford is very professional and polite! He was extremely considerate of keeping my home clean while he was hard at work repairing my plumbing. I highly recommend him bc of his work and kind manners! Definitely a wonderful employee!

  • Review 41 (2024-11-28 - Rating: 5)

    Tech was excellent. In and out less than 45 minutes. Highly recommend!

  • Review 42 (2024-06-04 - Rating: 4)

    Our tech did a good job of explaining things to us, he was upfront with what the fees could be. I cant say enough about our tech Wayne and if another problem should occur we will definitely ask for him to come fix the issues.

  • Review 43 (2024-09-10 - Rating: 5)

    Mr. Rooter is awesome! They care about their customers and take great pride 8n their. I would recommend them everyone.

  • Review 44 (2024-09-26 - Rating: 5)

    Great service, very fast and efficient. No complaints šŸ˜Š Tyler A (our plumber) was very friendly and knowledgeable as well.

  • Review 45 (2024-09-27 - Rating: 5)

    Excellent experience with Brian and JP. Throughly explained the cause and the solution! Great work along with a great price!

  • Review 46 (2024-09-26 - Rating: 5)

    Same day service by someone who was friendly, VERY professional and fixed our problem! Would highly recommend and use again!

  • Review 47 (2022-09-09 - Rating: 5)

    Mr. Rooter is fantastic! Weve had a leak issue that were taken care of in a timely manner and drainage cleaning right after we got back from vacation. They are really good at communication with text notifications and phone calls to move the appointment sooner. We had Amadeo Ruiz come out both times and Cody Nehus for the pipe repair and they were super professional and friendly! They answered all our questions and gave us great suggestions to fix possible bigger problems down the line. I highly recommend Mr. Rooter if you have any plumbing issues! (Photo, hole was cut myself, this pipe fix was to fix a sharkbyte that was installed that was leaking)

  • Review 48 (2024-09-17 - Rating: 5)

    Came to appt. Promptly. Were very nice and did their work quickly and professionally.

  • Review 49 (2024-08-30 - Rating: 5)

    Very good repair. Arrived on time, he was very polite and pleasant to deal with. We are very pleased.

  • Review 50 (2024-08-22 - Rating: 5)

    Brian was very professional and seemed to do an excellent job. Appreciate his hard work!

  • Review 51 (2024-03-14 - Rating: 5)

    Called today, had a technician here this afternoon. Super nice company. They tell you upfront what they charge, give you some possible options of what they may be looking at for your situation but will always go with what you want done or with the best decision. My case was a blocked sewer line. It could have had roots through the line which would have required additional work plus money. After the initial clean, the technician agreed it was just a clog and didnt try to tell me I needed that additional service to look for possible root damage. It was a quick easy service and didnt break the bank.

  • Review 52 (2024-08-19 - Rating: 5)

    Tyler Adamson did a fantastic job! He was very persistent and made sure he got the job done!

  • Review 53 (2024-05-28 - Rating: 5)

    These people came same day and put in a water line that I needed for a food truck. Quick and efficient, got me back where I needed to be. Thank you!!

  • Review 54 (2024-04-19 - Rating: 5)

    I had a plumbing problem, and they came right out. Found the problem and got it under control. Josh gave me the people to contact since it was AT & T drilling a hole in my water pipe.Josh and the other 2 workers who came out first. Sorry I didnt get their name. They were as nice and informative as you would want. They know their stuff.thanksg

  • Review 55 (2024-09-21 - Rating: 5)

    Great service and a good price for a Saturday call - got us fixed up in no time!!

  • Review 56 (2024-11-25 - Rating: 5)

    I was in crisis mode, having the misfortune of owning a Whirlpool water heater that was only 4 years old but useless. I was so frustrated with Whirlpool and knew it was probably only the beginning of problems with the unit.I called Mr. Rooter after 5 and they still managed to have a plumber come out. We discussed my options, and after thought I decided to replace the unit. He arrived the next morning at 8:30, and by 11:00 I had a new water heater, made in America and with parts locally available.I am so glad I called them. Very professional and truly listened and cared.11/24/2024. I had Colton Green come out and install a new dishwasher and faucet. My dishwasher was a pain, but he went above and beyond. His service was fantastic. I gladly give him 5+ stars.

  • Review 57 (2024-08-26 - Rating: 5)

    Colton was professional, knew what he was doing, and got everything switched out fast. Keep up the great work!

  • Review 58 (2024-10-15 - Rating: 5)

    Joshua was awesome if I ever need anything else I will only request him.

  • Review 59 (2024-07-31 - Rating: 5)

    They were very helpful and quick to arrive, Joshua did a fantastic job. I couldnt have asked for better service

  • Review 60 (2024-07-29 - Rating: 5)

    Our tech this morning was very professional,and courteous. He took care of the problem. I will use them again.

  • Review 61 (2023-11-20 - Rating: 5)

    Mr. Rooter has always been super nice, the 2 times Ive had to use them. Dispatch was empathetic to my situation and had me in contact with someone really quick. Josh came out and helped me within an hour or so on a Friday. So thankful for your guys help, youre all awesome! Cheers!

  • Review 62 (2024-11-26 - Rating: 5)

    Colton showed up on time and was very professional and thorough.

  • Review 63 (2024-01-12 - Rating: 5)

    Hassle-free and pleasant experience from start to finish. The lady who I spoke with on the phone was kind and pleasant to talk to. She was able to send someone the same day to assess the problem. Colton was brought in the next day to find the leak and Brian and his partner repaired it the day after. Everyone we dealt with was prompt, friendly, knowledgable, and professional. We chose this company because they had experience and good reviews with leaks under the slab and Iā€™m glad we chose them for the job. Highly recommended!

  • Review 64 (2023-01-17 - Rating: 5)

    I scheduled my repair request online. It was easy. I received an answer and appointment within a few hours. The technician showed up on time, in uniform, ready to work. He was pleasant and knowledgeable.He was able to fix our problem within an hour.Excellent service with a smile is a cliche now a days, but for this transaction it is the truth.I was recommended Mr. Rooter by my son and will recommend them to my family and friends as well.

  • Review 65 (2024-05-26 - Rating: 5)

    Donald King was our professional serving Mr Rooter today, Sunday, May 26, 2024 and was very prompt in getting here, primarily due to a cancellation! He was very knowledgeable and took care of our major sewer problem in no time! We have used Mr. Rooter many times and will continue to do so. Just hope itā€™s not on a holiday weekend due to OT charges!

  • Review 66 (2024-01-19 - Rating: 5)

    Joshua came out in the middle of a snowstorm (literally) to unclog my homeā€™s main line. He was very professional, knowledgeable, patient and kind. I was pretty worried since we were supposed to receive 2-3 inches of snow overnight. Joshua assured me he would have the lines open and flowing before he left, as well as gave me tips to manage the pipes during the storm. I would highly recommend Mr. Rooter and hope you are fortunate enough to get Joshua as your technician. Thanks guys!!! Kelly

  • Review 67 (2023-10-02 - Rating: 5)

    Daniel was amazing from start to finish of the job we needed have fixed. Called Sunday evening about 6pm. Had an appointment set between 8-12. He came about 9:30am. He was professional, explained everything that was wrong and how he fixed it. And advised what to look out for if any issues come about. Thank you again Mr. Rooter and your great employee Daniel. Only negative I have is feel the cost for the job was a bit high.

  • Review 68 (2023-10-18 - Rating: 5)

    Iā€™m extremely pleased with the service I received today. The pro that arrived, Donald King, was more than helpful with my issue. His friendly, professional presence was like having a close friend or family member help with my issue. He was open to my questions and very informative. When the work was finished he even came back with a small goodie bag that had Jolly Ranchers for my 3 children that were playing outside during the work.

  • Review 69 (2023-10-20 - Rating: 5)

    Extremely satisfied and will definitely be using this business again. Donald was amazing! He was on time, courteous, knowledgeable and professional. He definitely went above and beyond. Donald listened to my issues, explained exactly what he would be doing and the cost so no suprises. He got my toilet unclogged in no time while explaining possible causes and what to do if it keeps happening. Thank you so much Donald!! Great job!!

  • Review 70 (2023-10-31 - Rating: 5)

    Colton, is absolutely a very hard worker knows what hes doing was very professional. He done one of the best jobs I ever seen I am absolutely thrilled with his quality of work. He is pleasant to be around he is just a great guy. You definitely picked a great person for your company. I really cant say enough great things about his attitude and what I noticed about him. Thank yall so much Janie Galloway

  • Review 71 (2024-01-25 - Rating: 5)

    Bless his heart he was standing in muck . Donald was very nice to us and I really appreciate that. Outstanding job. Very professional price was just as quoted. I will use Mr Rooter if ever I need service again. Thank you.

  • Review 72 (2024-10-08 - Rating: 5)

    Cody was awesome I would definitely call on him again thank you

  • Review 73 (2024-06-14 - Rating: 5)

    Joshua was great. Worked quick, very open about the process and the pricing. Kept us informed the whole way.

  • Review 74 (2023-12-05 - Rating: 5)

    Called over a toilet fill valve issue, something I would normally take care of myself but back issues would not allow at this time. I called Mr Rooter and Mr Brian Rodgerā€™s was dispatched to fix it. Mr Rodgers fixed it quickly and did not leave a mess. I was impressed at the speed with which he was able to complete the task. I am unable to comment on the amount we paid to get it done as this is the first time I have had to call someone to do a job that I normally would have done myself.

  • Review 75 (2024-08-27 - Rating: 5)

    Everything you would want from a plumber. Fast, professional, efficient, charged the estimated price. Nice guy too!

  • Review 76 (2024-08-07 - Rating: 5)

    Very nice and very good job performed by service technician. Just wish they would gave better discount for senior citizens and people on a fixed income.

  • Review 77 (2024-11-22 - Rating: 5)

    Cody did a great job putting in my new dishwasher!

  • Review 78 (2024-10-11 - Rating: 5)

    Very profesionals, came on time and they are very friendly. I highly recomend them, thanks!

  • Review 79 (2023-04-18 - Rating: 5)

    Matt and Garrett were great! They were very helpful and quick with services provided! We had a hard time finding someone to come out and service the area we were in but they had no issue finding us at all. They also gave a round about quote for future services inquired about. We had many people in our area have pipes busy from last winter and we plan on recommending and using you guys again when needed based on the service received from these two!

  • Review 80 (2023-08-20 - Rating: 5)

    Don King did an amazing job on getting our water leak fixed. He showed up on time to locate the leak, set up an additional time for him and another plumber to come back out and fix it with the time working best for us. When they arrived, they went straight to work. Super nice guy and knows what he is doing. We are thankful for him and Mr Rooter as a whole.

  • Review 81 (2023-12-14 - Rating: 5)

    Called Mr Router after 6:00 pm. The young lady who answered was very polite and said a plumber could be here between 8:00 to 10:00 the next morning. Got a call the next morning before 9:30 and he was here within 30 minutes. 30 minutes later he had the problem fixed. The cost was very affordable even for me and Iā€™m a penny pincher. Would highly recommend them based on the performance of the plumber that did the work.

  • Review 82 (2023-07-21 - Rating: 5)

    Had some issues with my septic line, when I called they said they would be here between 10-2. He showed up right after 10. Donald was super friendly and explained things in a clear way and even gave me tips on things I can get and do to prevent it. He was also very nice to my two toddlers who were very interested to watch everything he was doing. Barely took any time at all, would absolutely recommend & use again.

  • Review 83 (2024-09-01 - Rating: 5)

    Mr. Rooter has too-notch professionals working for their company. I was very pleases with their service.

  • Review 84 (2024-08-12 - Rating: 4)

    Brian Rodgers came out in the same day and installed a new water heater. They were quick and efficient.

  • Review 85 (2024-02-16 - Rating: 5)

    Nate and Josh were very helpful and knowledgeable in the work they were doing. They helped explain to me clearly what they were doing along the way and what hazards to watch for in the future. They were a great help and I will definitely reach out to these two for any future issues.

  • Review 86 (2023-11-22 - Rating: 5)

    Dillion was our plumber today, he was wonderful! he was professional, honest and just all around super nice! We had a bad bad bad backup and he literally was in and out within minutes no joke. I am so thankful its been rough! Again thank you Dillion you definitely did an awesome job!

  • Review 87 (2023-12-04 - Rating: 5)

    Josh was very polite and helpful. We appreciate that he could come out today and take care of our problem. We will definitely be calling him again , should the problem come back. We will also recommend him for jobs to our friends.Thank you - The Franks

  • Review 88 (2024-12-18 - Rating: 5)

    Quick and efficient. Very knowledgeable. Easily answered all my questions.

  • Review 89 (2023-10-05 - Rating: 5)

    Donald was excellent! Worked diligently to get our issue resolved. Thorough and stayed until he could access the issue and situation. Highly recommend him for his professional attitude and due diligence on site!

  • Review 90 (2024-02-29 - Rating: 5)

    I moved into a new house and my water bill said I was using 8,000+ gallons of water per month indicating there was a leak somewhere. I called Mr. Rooter on a Wednesday, and Colton & Tyler came out the following day. They located the issue coming from my toilet, removed the old broken toilet, and replaced it with a new toilet the same day. Thank yā€™all for being so proactive and fixing my issue!

  • Review 91 (2023-06-22 - Rating: 5)

    Ive had the pleasure of working with Mr. Rooter on a few different occasions and all the techs are very professional and courteous. They are quick to get to you and work quickly but also diligently. Communication is also great and you will receive a text with your techs photo so you can know who to expect at your door. I highly recommend them for all your plumbing needs.

  • Review 92 (2024-07-31 - Rating: 5)

    Arrived on time and provided the camera, video that I required to view my pipes. Great job

  • Review 93 (2023-11-16 - Rating: 4)

    Definitely very friendly!!! Called because of slow drain of kitchen sink. Turns out it wasnā€™t the problem. Helped me find a broken gray water drain in yard was the culprit. As frustrating as these issues are they definitely make it easier. Will definitely use them again.

  • Review 94 (2024-08-06 - Rating: 5)

    Very prompt, dis a great job, friendly. Very satisfied. Highly recommend

  • Review 95 (2023-10-06 - Rating: 5)

    Joshua is a great guy sent me a text when he was on his way with a picture. He went to work quickly explaining what the issue was and had us up and running in no time (great job) they even called back the next day to make sure everything was working like it should . I highly recommend Mr. Rooter to anyone having plumbing problems!

  • Review 96 (2024-01-19 - Rating: 5)

    Joshua Alford came to my house to unclog my mainline. Did an amazing job!!! This guy knows his stuff! 10/10 definitely will recommend and they will be my first call for any plumbing needs.

  • Review 97 (2023-08-29 - Rating: 5)

    Brian and Colton were very nice and professional! They did and great job and cleaned up after. They also helped me by plugging my old hot water pan so I could give the yard turtles more water šŸ˜Š would highly recommend them!

  • Review 98 (2023-10-23 - Rating: 5)

    The tech that came out was very friendly and got my pipes unclogged and running smoothly. He was patient with our unforeseen circumstances and did everything he could to get my plumbing working properly.Edit : I had an issue with my drains again. Turns out my son has been flushing toys. The manager came out with the technician this time and took care of us.

  • Review 99 (2023-04-25 - Rating: 5)

    Couldnt have asked for a better team than John and Garrett. Extremely professional, hardworking and friendly. They arrived, gave a reasonable price estimate and quickly fixed the issue. Mr. Rooter Plumbing will definitely be the first place I call If I ever have plumbing problems again.

  • Review 100 (2023-06-01 - Rating: 5)

    Another company had quoted us a very high price for a service we didnt even need in the end, Mr. Rooter came out said we didnt even need the original service we had been quoted and pointed out the fact that one of our trees was growing directly on top of our pipe, as a matter of fact it had grown over the clean out. They then did the job the same day without saying we had to wait and inordinate amount of time or pay an exorbitant amount of money. Im very happy my cousin referred me to them, and we will be using them in the future for any plumbing repairs we need. They were very nice and respectful while they did their work. Wore special shoe coverings as to not mess up our house and were generally some of the most professional people Ive ever dealt with in this area. They all worked together as a team and got things done in a very timely manner.

  • Review 101 (2023-07-19 - Rating: 5)

    Donald and Colton were here quickly very nice and professional they explained the job to me and kept me informed throughout. I couldnā€™t ask for a better team to come. They were fast and efficient I would definitely recommend them to anyone. They even befriend my yappy fur baby. Thank you for your friendly and professional service

  • Review 102 (2023-07-12 - Rating: 5)

    I was looking for a new plumber and they were highly rated by the BBB . They responded very quickly and were very honest and upfront about the cost (very reasonable). The gentleman who came was very nice and courteous and did an excellent job. I am so pleased with them and plan to use them for all my plumbing needs.

  • Review 103 (2023-10-14 - Rating: 5)

    Mr. Rooter is a very well organized and professional company. They sent Brian Rodgers out to see me and he did a great job replacing two very old and leaky outdoor faucets. Had everything he needed on the work truck. Perfect!

  • Review 104 (2024-05-06 - Rating: 5)

    Mr Rooter technicians repaired a leak on a gas line to my pool heater. They were very professional. They were able to complete the repair on the day service was requested.

  • Review 105 (2023-02-06 - Rating: 5)

    Great service! Called at 3pm on a Saturday and by 4pm Saturday a technician was at my house repairing my leak. Great guy to work with, went the extra mile to make sure I didnā€™t have any further issues. Very impressed with timely manner and professionalism of this company. Would recommend!

  • Review 106 (2024-04-06 - Rating: 5)

    The guy who came was very polite and helpful. He did an awesome job and we hope if we ever need to use Mr.Rooter Plumbing again he is who does the work.

  • Review 107 (2024-10-31 - Rating: 5)

    Kitchen sink backed up. They cleaned it out quickly. Letā€™s hope it stays!!

  • Review 108 (2023-09-27 - Rating: 5)

    Donald and Josh were probably the friendliest and most interesting guys Iā€™ve had work for me in a long time. They knew exactly how to fix my problem and got it done within the hour. 10/10 would highly recommend.

  • Review 109 (2023-03-28 - Rating: 5)

    They were nice enough t to dig up the door to my septic to see if that was the problem. They were nice guys very respectful an understanding. Was able to give me an estimate of what it will cost for them to the other work that i need done. Will definitely use again. Very satisfied

  • Review 110 (2023-06-05 - Rating: 5)

    When guys showed up, I was only expecting a consultation of work I needed done, however, Garett told me they will get it done now. Within a couple of hours all work I was needing done was complete and at a very reasonable price. Highly recommend this business to anybody needing repairs/installs.

  • Review 111 (2022-12-12 - Rating: 5)

    Excellent work. They answered my call right away, confirmed the appointment twice before coming gave me an accurate rate, very professional. Overall very satisfied! I was very thankful that Giovanni did everything he could to get the plumbing fixed. He did not give up on the first try like their competitors. I will always call Mr. Rooter. Thank you!

  • Review 112 (2024-02-01 - Rating: 5)

    Donald was right on time. Very professional and let us know step by step what was wrong. He made a 81 year old very comfortable with the whole process. Thank you for not only being a professional but also kind.

  • Review 113 (2023-08-04 - Rating: 5)

    Thank you Donald for your fast, professional, and courteous service today! Donald worked quickly all while explaining what he was doing as he worked. As well as handling my kids 20+ questions with grace. We will definitely be using this company again.

  • Review 114 (2023-10-18 - Rating: 5)

    They sent out a gentleman named Josh to our house to get our plumbing unstoped, at first it was being extremely stubborn and wouldnt just go down. But Josh went above and beyond for us and got everything working perfectly! Best technician weve ever had!

  • Review 115 (2023-08-29 - Rating: 5)

    The plumber that came out to service my house provided professional quality service and resolved the main line drainage issue. He throuroughly checked the pipelines, explained what he was doing, and looking for signs of issues. In short, Mr. Rooter plumber came out quickly and fixed the issue in no time. Thank you for your service! Note: If I were to go with their competitor (RVP), Ill have to wait 2 days for the earliest appointment.

  • Review 116 (2024-11-07 - Rating: 5)

    Used before and still will use in the future. Very good at their job.

  • Review 117 (2024-07-30 - Rating: 5)

    Great, quick service. Friendly! Technician was awesome...very knowledgeable and friendly.

  • Review 118 (2024-07-08 - Rating: 5)

    The guys that came out to the house skipped lunch in the context of my problem being somewhat of an easy fix. They diagnosed the problem, planned the repair, and executed that plan quickly and effectively.

  • Review 119 (2023-12-27 - Rating: 4)

    Brian Rodgers was very professional and friendly while he was here repairing my master bathroom shower faucet. Although the plumber that came out was great, I think for the 10 minutes of work and commute to Ft. Smith to get the part, the price of the visit was very expensive.

  • Review 120 (2023-09-13 - Rating: 5)

    Donald and Joshua were the Mr Rooter technicians who came to our house . They were very professional, knowledgeable and informative. They completed the job and checked several times to make sure the repair was done right . We have used Mr Rooter in the past and have always been very satisfied with their work . We will continue to use them in the future for all of our plumbing needs . Thanks guys!!!

  • Review 121 (2024-02-22 - Rating: 5)

    Josh came out the same day we called + got our plumbing problem taken care of quickly. he was very kind + helpful, we appreciate it greatly!!

  • Review 122 (2023-02-08 - Rating: 5)

    Our job was 2 days. First day was not a great experience. But, then Wayne and Cody showed up the second day. I cant say enough about the great experience we had with them. They were professional, knowledgeable, and explained every step. They took a not so great experience and completely changed my initial impression of your company. On day one, I would never had been a repeat customer. But on day 2, after meeting these guys, I intend to become a lifetime customer. I hope that you value these employees and reward them accordingly- the lanns

  • Review 123 (2022-11-21 - Rating: 5)

    I used Mr. Rooter to install a gas tankless water heater in 12/2021. I like to wait before giving reviews to ensure longevity viability, if possible. The Mr. Rooter team did a great job, gave fair price, answered call, set-up appointment, kept up with communications, were on time and treated my family right during entire process. I would highly recommend their services for all your plumbing needs! I greatly appreciated, Garrett the supervisor in charge that answered all my questions prior, during, and after install so that I could make an informed decision and be comfortable with understanding mechanics / maintenance going forward. The technicians, Billy and John, did a great job installing water heater during holidays so we were not without hot water long. So far, nearly 1 year has passed and have been extremely grateful to have consistent hot water with no gas leak smell. Thank you Mr. Rooter team, you have ensured my continued business with your company!

  • Review 124 (2023-08-28 - Rating: 5)

    They answered the phone directly, and soon afterward, the dispatcher notified me that I would receive a text when my service person was on his way the same day. Colton arrived soon after the text was sent, quickly diagnosed the problem, got the new part and completed the repair with a friendly attitude.

  • Review 125 (2022-12-28 - Rating: 5)

    Garrett was our technician.. he arrived at time expected. He carefully inspected our plumbing issue.. gave us an instant estimate and was able to complete the repairs in a timely and very professional manner. He had a cheerful attitude which was also appreciatedā€¦ Thank you Mr Rooterā€¦ excuse me while I go take a shower, do some laundry and flush my toilets!šŸ˜†

  • Review 126 (2024-01-23 - Rating: 5)

    Excellent service. Poor guys came out for a burst pipe. Found so many leaks they were here for 5 hours. Very nice, patient, and determined to fix the leaks and restore my water.

  • Review 127 (2023-11-16 - Rating: 5)

    Josh was extremely friendly and knowledgeable. He had our issue diagnosed and solved very quickly and even went the extra mile, in my opinion, by making sure the clogged pipe was clear past the obstruction, as well.

  • Review 128 (2022-12-01 - Rating: 5)

    Giovany Del Rio was wonderful! Arrived right on time and was quick to diagnose our problem. After quickly fixing the problem, he was happy to explain what he did and what needs to be done next, and as maintenance for our septic tank. Very professional and knowledgeable. If I ever need a plumber again I will request that he takes the job.

  • Review 129 (2024-08-15 - Rating: 5)

    Same day service, which is almost unheard of in this day. Technician was super nice and professional.

  • Review 130 (2022-10-22 - Rating: 5)

    I reached out around 7a this morning for a quote and then made an appointment for 10a-12p. Our pro, Cody, arrived on time, was very kind and professional, and he did an amazing job! We would definitely reccomend to anyone in the area!

  • Review 131 (2023-04-11 - Rating: 5)

    Excellent work! Reliable, come out in a timely manner and reasonable. Theyre a pleasure to work with. Highly recommend!

  • Review 132 (2023-02-23 - Rating: 5)

    I received same day service to assess the leak. I was informed of the process going forward. Everyone was so kind. The guys working on my home double checked the issue to assure the main issue was being fixed before demolishing my wall and cement. Would recommend.

  • Review 133 (2022-12-27 - Rating: 5)

    They had to come back twice to get my job done, which was due to the icy cold -9 windchill. Matt which was the one who climbed up on my roof in that weather with no hesitation and was up there for at least 40 minutes trying to help me. When I they came back the second time it was Wayne and he was here for a good hour and got me all fixed up.. I went to get my checkbook and he told me that I did not owe anything not even a trip charge and to have a nice day. They wear covers over their shoes so that they dont track in mud. Both times were right on time, they also send you a text when theyre on their way with a picture of the person that will be at your door. I find them to be courteous professional as well as friendly. I would certainly use them again and I would recommend them to anyone!

  • Review 134 (2023-02-20 - Rating: 5)

    From the first call to schedule service to the first technician who arrived on Saturday to the second technician who was able to complete the job on Monday, I was pleased. I was given honest up front details about what needed to be done. John, Brian and Cody were all professional and did a great job!

  • Review 135 (2023-02-19 - Rating: 5)

    I called the number provided in Google and it took me to a lady who was able to schedule me in for the next day.My shower would not put out cold water. Brian, the professional who came to fix this issue, was very helpful and knowledgeable. He explained the issues he was trouble shooting and kept us informed every step of the way. He was in and out in less than two hours.Thank you to Brian for the excellent customer service!

  • Review 136 (2024-02-26 - Rating: 5)

    Joshua was an amazing help! He was very kind, polite and was eager to help us out. We appreciate the hard work and dedication!

  • Review 137 (2024-04-27 - Rating: 5)

    Very professional organization. Communication is great. Theyā€™re fast. Courteous. Highly recommend if you want a trustworthy company.

  • Review 138 (2023-09-18 - Rating: 5)

    Mr. Brian Rodgers from Mr. Rooter from Fort Smith came to my house and fixed several problems. He was kind, efficient and very knowledgeable. I will definitely use them again. Thank you so much Brian!!!

  • Review 139 (2022-06-07 - Rating: 5)

    I had a gas leak that needed to be fixed before the gas company would turn it on again. The guys who came to fix it were AMAZING!!! They spent legitimately all day at the house with me fixing the issues and Iā€™m so happy they were able to fix it the same day. So worth the time and money spent!! Highly recommend

  • Review 140 (2023-05-01 - Rating: 5)

    I was a little nervous to use Mr. Rooter after reading the Google reviews, but I had a great experience. My phone call was returned quickly late at night on the weekend, and an appointment was made for first thing the next morning. Their payment policy was explained clearly to me at that time. Colton was punctual to our appointment and diagnosed the problem quickly. I was shown a cost estimate before the repair was started. After the repair, I asked if Colton could fix something else that I had not origionally scheduled for this appointment. He took a look, fixed up a new estimate for the additional repair, and after I agreed to that estimate, he got to work on it. He even adjusted a loose sink part and toilet mechanism in another bathroom for me real quick at no charge. Did I mention Colton also wore shoe covers when he came in the house to make sure he didnt track anything in, and didnt leave any sort of mess at all after the repairs?? I will absolutely use this business in the future and recommend them to all my friends! THANK YOU GUYS SO MUCH! REALLY APPRECIATE YOU!!

  • Review 141 (2020-04-09 - Rating: 5)

    The whole process of using Mr. Rooter Plumbing was fantastic! The corporate call center took all of my information and patched my call through to the local dispatch center. Within minutes, I received a call from the local dispatch center.The local dispatch lady was very nice and professional. She quoted an accurate and fair price for the job. She even suggested a fix that was much safer for our water heater than what was previously installed by our house contractor. They then scheduled my repair within a days time.The service technician was knowledgeable and professional as well. He showed up 30 minutes before his scheduled time (that usually NEVER happens with any subcontractor)! He installed a new expansion valve and completed the whole job within an hour. He made the installation look better than new!I could not be more impressed with this company! I would give them 10 stars if I could! My repair may not have been a big one, but they sure made me feel like it was incredibly important to them. Thanks!

  • Review 142 (2024-04-29 - Rating: 5)

    Nate and Josh fixed our problem and were EXTREMELY professional. We went ahead and purchased Advantage Plan to be a member. Thanks Guys!!

  • Review 143 (2023-08-17 - Rating: 5)

    If youā€™re not using Mr. Rooter for your plumbing needs, you should be. I have worked them on more than one occasion and I couldnā€™t be more impressed. Donald and team were over the top professional, knowledgeable, and same day service. Thanks again!

  • Review 144 (2023-06-20 - Rating: 5)

    Donald came out and gave us an estimate on some work. He is a professional and honest man. I would not hesitate to call and use him and his services if needed in the future. He is an asset to this company.

  • Review 145 (2024-08-07 - Rating: 5)

    Joshua did a great job, and was very professional.

  • Review 146 (2023-12-29 - Rating: 5)

    The service went really well. Brian Rodgers was very nice and thorough with his work and explained every step he would be taking to fix our issue.

  • Review 147 (2023-05-24 - Rating: 5)

    We have not had good luck with plumbers in the past, not that their work wasnā€™t good, just not dependable.I called Mr Rooter this morning at 10:00am for a water leak and had a plumber at my house at 4:00pm!Garrett was professional, friendly, and quickly diagnosed our problem. We also had a question about our septic system and he told us about a product they sell and explained how it worked.Mr Rooter will definitely go into our list for plumbing needs!

  • Review 148 (2024-05-10 - Rating: 5)

    Joshua A was so helpful explaining and showing us footage of the problems he found in our pipes and we are pleased to say that he has our house up and running!

  • Review 149 (2024-01-23 - Rating: 5)

    We had a pipe start to leak one evening and Brian Rodgers had it all fixed up by lunchtime the following day. He was very courteous, professional, and informative.

  • Review 150 (2024-02-06 - Rating: 5)

    They were prompt in showing up for their appointment to find a water leak, they were genuinely caring in answer all of our questions and seemed knowledgeable about it. However they didnā€™t find the water leak due to circumstances in which they had no control over.

  • Review 151 (2022-01-28 - Rating: 5)

    Cody was great! I called for an appointment around 9:30am and he was here the same day about 4pm. He was at my home on time, polite, very kind and professionally polite. He never stopped working even as he was answering my questions šŸ˜Š I totally recommend Mr. Rooter for plumbing.

  • Review 152 (2023-12-15 - Rating: 4)

    Unable to locate my leak, but referred me to Trenchless leak detection... hoping to hear from them soon. Definitely will be using Mr Rooter once leak is found as I hear Trenchless only detects but doesnt repair.Very easy going and professional company!!!

  • Review 153 (2024-02-22 - Rating: 5)

    Joshua came out and cleaned out my shower drain quickly and professionally. Very knowledgeable. Would recommend to anyone in need of any plumbing service.

  • Review 154 (2024-07-03 - Rating: 4)

    A bit pricey but excellent service and repair. Brian was awesome and gave us several options. Brian and JP were great!

  • Review 155 (2024-10-05 - Rating: 5)

    Joshua Alford, He did an excellent job and was very kind

  • Review 156 (2023-06-21 - Rating: 5)

    J.P. and Donald were great! They arrived earlier than expected and got my drain cleaned out quickly. They were both courteous and professional. This is why I always call Mr. Rooter.

  • Review 157 (2024-09-09 - Rating: 5)

    Great Service, very professional. Identified the problem. Offered several options as to the repair. When the decision was made, that went right to work. And were completely finished in 2 hrs. Cleaned up their workspace and moved into the next job. Good work guys ! Highly recommend !

  • Review 158 (2023-09-29 - Rating: 5)

    Daniel and Josh came out to Lamar and got the issue fixed quickly. Professional and affordable. Will definitely use again for residential and business problems.

  • Review 159 (2023-09-21 - Rating: 5)

    Colton was the nicest person, very polite and he kept me informed of everything. Thankful there is a company MrRooter Plumbing that cares about itā€™s customers and has employees like Colton working for them. Thank you for taking care of my plumbing issue so fast.

  • Review 160 (2021-07-06 - Rating: 5)

    I was unfortunately greeted with a toilet draining into my shower in the middle of the night which is disgusting to say the least. šŸ˜… But I called Mr. Rooter at 8AM hoping they would be able to get to me same day. The appointment was scheduled for 10-12 and the service technician (Joey) showed up at 9:15am. Which was an absolute godsend. He had the whole task done by 10:15am and I was able to shower. Plus Joey C. cleaned up all the mess for me and resealed my toilet all part of the package. This was the first time Ive ever needed something like this and it went way better than expected. The price is mid-range, not the cheapest, but not outrageous. The price you pay is worth the brilliant and speedy service. Great for emergencies. Thanks a ton, Joey!

  • Review 161 (2024-06-07 - Rating: 5)

    Wayne is a great person and worker! Explained what needed to be done and asked if we had any questions.

  • Review 162 (2023-08-18 - Rating: 5)

    Brian Rogers, from Mr.Rooter, did a very good job of installing some new shower fixtures and helped me find out where to order a new cylinder for my out of date shower. I have used Mr. Rooter for years, and they have always been prompt and dependable and efficient.

  • Review 163 (2023-11-09 - Rating: 5)

    Brian Rodgers was very helpful and timely. He explained how our fireplace works and what we need to properly repair it. Very professional and polite.

  • Review 164 (2022-11-04 - Rating: 5)

    Our bathtub faucet was leaking so our home warranty service sent Mr. Rooter to repair it.Billy Vaughn did an excellent job and was honest and professional. We were very impressed! Keep up the good work!

  • Review 165 (2023-08-21 - Rating: 5)

    Brian Rodgers did amazing job with out plumbing! He fixed a problem that other plumbers we called couldnā€™t solve. 10/10 would ask him to fix our plumbing again if we need another problem fixed.

  • Review 166 (2019-03-27 - Rating: 5)

    I am very happy with my experience with Mr. Rooter! Sean has done a few things for us now, and I cannot speak highly enough of him. Heā€™s professional and knowledgeable. Heā€™s the kind of person you trust to tell you the truth and know that heā€™s doing the best for your home. The customer service is great - I love the picture and blurb they send about the technician coming to your home. I also love that they have shoe covers when they come into your home! Itā€™s the small things! Overall, very pleased with Sean and Mr. Rooter. Highly recommend.

  • Review 167 (2022-11-21 - Rating: 5)

    Giovany was very nice and friendly and very trustworthy. He was very courageous and took his time to explain everything . He made sure everything was working properly before leaving. I would recommend him to anyone for his kindness and God bless him.

  • Review 168 (2023-01-16 - Rating: 5)

    The first technician that was sent out could not get the sewer line unclogged going through the vents on top of the house. The second technician helped find the clean-out drain (it was old and hidden)and was able to unstop the line the next day. They charged for the first visit but did not charge for the second visit since the first visit did not solve the problem. Good people, very helpful in working with a 70 year old home.

  • Review 169 (2024-06-07 - Rating: 5)

    Wayne is very responsive. He listens and then searches for the cause of the problem. He works quickly and professionally. Today I experienced an emergency (06/24) and had the pleasure of meeting Joshua Alford who uncloged a main sewer line. Joshua was very professional and fastidious checking everything out, explaining what was needed, and going right to work fixing the problem. He was plesent to deal with and I would not hesitate to call on him again.

  • Review 170 (2023-03-23 - Rating: 5)

    Giovany Del Rio is always on his game. He has helped us at Hartsfield Properties many times with no complaints from us of any kind. Always respectable, professional and punctual. Always gets the job done very quickly. Glad to have met him.

  • Review 171 (2023-07-05 - Rating: 5)

    I had a water line burst outside at my meter and I was VERY impressed with Matthew and Daniel. They spotted the problem quickly and got right to work....in a THUNDERSTORM! These guys werent swayed at all by the storm that was going on, they just remained focus and stuck it out until they got the job done. To me, that was incredibly professional.

  • Review 172 (2024-10-24 - Rating: 5)

    Cody was exceptional. Very professional and knowledgeable!!!

  • Review 173 (2024-11-12 - Rating: 5)

    Great job John and Joshua. Appreciate your good work and friendly service. A plus rating.

  • Review 174 (2023-02-13 - Rating: 4)

    I called Mr. Rooter for a drain stoppage and when they got here, they pulled a toilet and didnā€™t look at the drain until after that. The plumber made me feel as though because I was a woman, I didnā€™t know what I was talking about. Then, he didnā€™t reset the toilet and didnā€™t tell me why. It wasnā€™t until I called and spoke to his supervisor that things were explained to me. The plumber didnā€™t explain to me that when he pulled the toilet, the flange broke because it was old, and couldnā€™t repair it, unless he charged me another $200. He just left the toilet sitting in the bathroom. That being said, I appreciated the time the supervisor took to explain everything to me. He explained what had been done, why it was done that way, and what I could expect from the next plumber that was going to visit. I felt John went above and beyond. It was just frustrating that the original plumber didnā€™t explain things so clear. I will be using them again though. Thank you.

  • Review 175 (2021-07-09 - Rating: 5)

    This was my first time using Roto Rooter to pump out my septic system. They were great. Said they would be to my house between 11:00-1:00. Charles arrived at little before 12:00 noon. Very professional, he even dodged all my wifeā€™s plants with his truck (a major undertaking)ā€¼ļø The process took about 45 minutes. I was so impressed that I bought a 3 year service program and some septic system additive he recommended. Obviously I plan to use all of their services in the future!

  • Review 176 (2022-10-24 - Rating: 5)

    I had a clogged up drain. This is my second time using Mr. Rooter and I will continue to used them in the future. I highly recommend this company. Giovanni was great technician. He showed up on time, was professional and knowledgeable about my plumbing issues. It was fixed very quickly and efficiently.

  • Review 177 (2022-06-07 - Rating: 4)

    I have to say that Mr. Rooterā€™s response time was impressive. They came out same day. The guys were very nice and professional. I am reserving a 5 star review until I am convinced the repair will hold up. Had leaking from under the toilet and discovered the flange was broken. Initially quoted $1100-$1200 which included jack hammering some of the floor to repair. Guys came out next day and were able to drill into the concrete floor instead. Iā€™m thrilled the total came to much less. ($460-ish) However, Iā€™m wondering if this repair will hold up. Short term, Iā€™m thrilled. Long term, we will see.

  • Review 178 (2021-07-28 - Rating: 5)

    Mr Rooter provided a excellence and professional plumbing service to my home hot water tank. Both technicians presented themselves not only giving us a professional advise and meeting what we need within budget, but also showing themselves as a good listener, and treating us with respect and kindness. It is a A+ - no hidden cost, everything is upfront and straight forward. Both Technicians did an extraordinary job on the installation. I will strongly recommend to Mr Rooter for all your plumbing works.

  • Review 179 (2023-11-18 - Rating: 5)

    Josh was very professional and insightful in our issue of the kitchen sink and dishwasher not draining properly due to the disposal neede ding replaced, and very helpful in finding us a solution! Thank you so much!

  • Review 180 (2020-12-03 - Rating: 5)

    I thought I had a leak in my water heater so I called Mr. Rooter Plumbing of Fort Smith. They were able to come out that same day! They sent me a text message confirming that they would be there between 10 AM and Noon and the technician would send me a text when he was on his way here with a picture of himself. Very friendly and helpful. Turned out I needed a new water heater. They installed it and cleaned up and were even able to finance it. I highly recommend them.

  • Review 181 (2022-11-15 - Rating: 5)

    I have had to use this company 3 times within the last 2 weeks. The plumber, Giovany Del-Rio, was very helpful and polite each visit and worked hard to make sure our issues were resolved. I appreciate the service and would recommend the services to my friends and family.

  • Review 182 (2023-08-16 - Rating: 5)

    Giovany was my technician and he was awesome!! Very friendly, very professional, very knowledgeable. I was quite worried about what my issue was going to cost, so I was blown away at the affordability of the service Mr. Rooter performed. I will be using them exclusively and will recommend them to anyone that will listen. LOL

  • Review 183 (2021-10-29 - Rating: 5)

    These folks are great! Wayne & Matt arrived on time, put shoe covers on before entering my home and weā€™re very polite. Wayne explained everything to me, was very professional and showed me exactly what they done! No more wobbly toilet! Finished in a very timely manner! Would definitely recommend these guys! Thanks so much!!

  • Review 184 (2023-10-23 - Rating: 5)

    Quick response, sent someone out very fast. Joshua was very nice and he had us fixed in no time. Only Plummer I will call! Thanks!

  • Review 185 (2023-12-11 - Rating: 5)

    Brian Rodgers from Mr.Rooter repaired our leaky toilet and discussed our Hot Water heater. Very professional, on time and very helpful. Had everything finished in short time and works perfectly. Another great experience and thank you Brian Rodgers!

  • Review 186 (2023-05-17 - Rating: 5)

    After my son and I couldnā€™t figure out what was wrong with our water tank, John and Wayne came to our rescue, (Yes John Wayne lol).Originally when I replaced my old tank a couple years ago for the one we currently have, I thought it was a good brand and I would be able to easily get parts for it, considering thereā€™s a factory 20 minutes from hereā€¦.I was dead wrong!! ALSO, said ā€œbrandā€ only answers their phone 8-5, M-F!!Long story short, John and Wayne located the power board I needed in North Carolina.They had it overnighted, installed, and a full tank of hot water by the time my son got home from school.John and Wayne was professional, knowledgeable, upfront, and honest with me.I will definitely remember them and will be calling for them the next time I have plumbing issues.Josh