Atchley Air & Plumbing

Photo of Atchley Air & Plumbing

Located in Fort smith, Arkansas

Address: 3100 Wheeler Ave, Fort Smith, AR 72901, United States

Phone: +1 479-308-4070

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Plumber
  • Contractor
  • HVAC contractor
  • Air conditioning contractor

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    Brandon was at our house within an hour of the initial phone call. He did a thorough inspection of both the inside unit and the outdoor one. He got our AC working again within minutes and offered detailed explanations about potential causes and options moving forward.The cost was very reasonable.I would highly recommend Atchley Air to anyone in the area.

  • Review 2 (2024-12-30 - Rating: 5)

    Tanner was the plumber that drove 2 hours from home on the Saturday after Christmas to come get my familys water going again. Damned fine customer service from a really great guy. If all my service interactions went like this, Id be content. Atchley needs to protect this man at all costs. Great job at being an awesome human and an excellent plumber Tanner! We thank you bud!

  • Review 3 (2024-12-30 - Rating: 5)

    Tanner called and arrived within 1 hour, was courteous and knowledgeable. Took care of our problem quickly and made suggestions to prevent another problem. Atchley was the only company to answer their phone and offer help even though multiple other companies advertised 24hr emergency service.

  • Review 4 (2024-12-31 - Rating: 5)

    WOW! Where do I start? I will never TRUST anyone else. I had been quoted $820 by a competitor to locate a leak and recharge my unit. I had a contract for $40 a month with the competitor and paid $49 for an annual ā€˜tune upā€™ last August. Two weeks ago, my disconnect caught fire. If I had not been home, my house would likely have burned down as I live in a rural area. Of course, I called the competitor and they wanted $665. I got a better price from Armstrong electric at $340. I went back to the competitor for a different HVAC issue and I was told $820 would be my cost, that I needed a leak check and a refill on refrigerant. At that point I was done with the competitor. I called Atchley. After they heard my story, they said it would cost $89 for a visit. I needed to wait until next week. That was on Friday. Shortly after I hung up, I received a call from the office manager at Atchley, she said she listened to my recorded phone call and offered a ā€˜second opinionā€™ for FREE. They sent Jonathan the following Mondayā€”what a blessing! He needs a cape and Superman shirt. Jonathan went through my system, checked everything. I have a heat pump, he checked the cooling, the thermostat, the wiring, electric power panel, the heating coils, the electric motor, the refrigerant, etcā€¦ He announced that my refrigerant was NOT low ā€” I did NOT need a refill, and there was NO leak. HE ACTUALLY SAVED ME $820! Jonathan couldā€™ve told me I had a leak and collected a lot of money. THEY ARE HONEST. THESE GUYS HAVE REAL INTEGRITY. Stop right here. Donā€™t go anywhere else. You will be happy you did business with these people. I am grateful eternally grateful. These guys are REAL SUPER HEROES. I canceled my contract with the competitor and Iā€™m only paying $15 a month and getting more benefits than I did with the competitor. ATCHLEY is the best.

  • Review 5 (2024-12-31 - Rating: 5)

    Was hearing like heater was t working when I woke this morning. I called Atchley &They were super helpful. Told me when to expect tech out. Next thing you know Gage is calling saying be at my place in like 15 minutes. He arrived on time & asked what was happening. He mightā€™ve been here like 45 minutes but figured out the problem. He answered all my questions about our unit. He had heat up & running by time he left. He was polite & did a darn good job of getting us heat on New Years Eve. Would recommend them to anyone having problems with their HVAC unit.

  • Review 6 (2025-01-09 - Rating: 5)

    I had a major issue with my water heater. The expansion tank ruptured and soaked all of the electrical components of my water heater. Josh came and determined that the water heater was worn and needed to be replaced, he installed a brand new high quality water heater. It turned out that the circuit breaker for the water heater was shorted and also needed replacing. They sent Jeared to install a new circuit breaker at no additional cost. Josh and Jeared were both very polite and courteous. They did an amazing job not only installing the water heater, but fixing the electrical issues as well. They have went above and beyond to ensure I would have hot water again. I couldnt have asked for better plumbing and electrical services.

  • Review 7 (2024-10-04 - Rating: 5)

    So I have had the issue of a clogged bathtub and shower for a few months. My husband and I have had our fair share of a workout draining them both to bathe us and our children.My dispatch person who called us was an old friend of my husband. Justin did an excellent job explaining how the process would work. We will definitely keep using Atchley while Justin Sundae is still there.Now on to our plumber.Our experience with Tanner was marvelous. He came in with a positive attitude and was very knowledgeable. My Corgis are usually very protective along with my other dogs but they were just infatuated with Tanner.I will gladly continue using Atchley for my plumbing needs.

  • Review 8 (2024-12-27 - Rating: 5)

    Eric did a wonderful job today. Completely thorough and courteous. We have always gotten great service from Atchley.

  • Review 9 (2024-11-04 - Rating: 5)

    We called Atchley on Sunday morning, they arrive just after noon and worked tirelessly through multiple struggles and complication, calling in backup (who was not on call) to restore flow. They then returned the following day to put in along term fix. They are professional, friendly and communicative. Josh and Bill were phenomenal and even worked as the cold front and rain moved in, never once complaining or giving up. These guys are top notch.

  • Review 10 (2024-12-30 - Rating: 5)

    Tech Tanner Crockett was knowledgeable. He came prepared. He explained the steps that he planned to take. (That helped my anxiety.) He solved our plumbing problem quickly. Tanner is friendly & professional.

  • Review 11 (2024-11-04 - Rating: 5)

    The service was great. Brandon Rutledge came out promptly and was able to get my AC fixed. Called ahead of time to let me know he was on his way. The people at the office were really awesome as well and answered all my questions.

  • Review 12 (2024-12-06 - Rating: 5)

    Thank you Tanner and Josh for your hard work on my plumbing issue! You both went above and beyond on the plumbing and became my therapists when I had a melt down AND letā€™s not forget to mention that Tanner chased my pit bull around the block and caught him for me and got him home safely and Josh saved me from the black widow spiders! Like I said, ABOVE and BEYOND! The plumbing issue is resolved and this company was fair and professional! I highly recommend!

  • Review 13 (2025-01-03 - Rating: 5)

    I usually donā€™t write reviews, but I just wanted to show my appreciation for Mr. Eric Scantling. He showed up with an awesome attitude & explaining everything in a way I understood today ! Thank you AtchleyAir for having such great people on your team!

  • Review 14 (2024-09-24 - Rating: 5)

    Eric came to fix an issue with our main A/C unitā€”it had a plugged up water line. He fixed it and recommended an upgrade to the filter which with our allergies and the 3 pets, I decided to do. We purchased both of our units from Atchley because of the customer service. It was the right decision! We enrolled in their monthly service plan too.In this area, A/C is not a luxury. It is a necessity. The old saying ā€œan ounce of prevention is worth a pound of cureā€ is so true when it comes to major household appliances!! We paid a little more for our products from Atchley, but you get what you pay for!!!! I know if I need them, they will be there for us. Every one of their representatives are top notch! Eric was a joy to have in my home. Matt is a great person to do business with. He stands by what he promises. You wont be sorry if you choose to go with Atchley. They are still a family owned business, and it shows!

  • Review 15 (2024-09-13 - Rating: 5)

    Marcus arrived on time. Very friendly and knowledgeable about our water heater. He explained everything and set up a time with the technician while he was here to have tank replaced. I would recommend Atchley Air to anyone having problems. Great service.

  • Review 16 (2024-12-31 - Rating: 5)

    Called them on Monday morning our unit went out . They sent Eric out and he was very informative, let me know up front what was going on and did a GREAT JOB,, unfortunately I cannot afford to replace the unit so itā€™s lots of blankets and praying .

  • Review 17 (2024-12-16 - Rating: 5)

    Bobby was efficient and polite! He knew what he was doing and completed everything in a timely manner. He answered all of our questions and built a quote for us without being pushy! Outstanding overall experience!

  • Review 18 (2024-09-12 - Rating: 5)

    Chris was a very experienced person. Very straightforward and personable. He explained everything in detail so I was able to understand exactly what I was looking at. In my opinion he is one of the best plumbers I have ever dealt with. His professionalism was extremely top-notch. When I have the work done, I would greatly appreciate that. He be the person to perform the tasks. He left no stone unturned. Thank you, Mr. DeMidio.

  • Review 19 (2024-09-24 - Rating: 5)

    Elliott was very friendly and professional. With a brief description of the issues we were experiencing, he was able to find the source of the problems and provide an explanation of what needed to be done. We have used other companies before that were unable or unwilling to check our situation out thoroughly. You have a new, and happy customer.

  • Review 20 (2024-11-11 - Rating: 5)

    Very impressed & appreciate the excellent work done by Addison on our two A/C & Heating units. Addison is a detail oriented & super thorough technician!! After he finished servicing our units, my wife & I felt secure & confident in their working conditions.

  • Review 21 (2024-11-18 - Rating: 5)

    Tanner was able to come out and help with my issue same day (within a few hours!) He was very polite and informative on what was going on with the pipes under my house. Thank you!

  • Review 22 (2024-08-15 - Rating: 5)

    Brandon was very good. I appreciate his dedication and getting in my attic when it was 100 degrees outside. I would highly recommend Atchley for any service. They also installed new AC unit about a month ago and were great at getting it installed very quickly

  • Review 23 (2024-08-24 - Rating: 5)

    My unit is fairly new and works amazingly well! The difference in my electrical bill is night and day! I had my yearly tune up on my unit and my technician Alison Parker Diaz was top tier! She was very professional and approachable and answered all my questions thoroughly. She brightened my day with her genuine kindness and professionalism. I would recommend her to anyone!

  • Review 24 (2024-10-24 - Rating: 5)

    Addison was my technician. He is so thorough and explains every detail. Sometimes I just want it fixed and move on. But not with this guy. He wants to share every detail. And he checks up on me the next day after repairs. His Momma did some good parenting.Atchley take care of this guy.

  • Review 25 (2024-07-11 - Rating: 4)

    They were here nice and early and found the problem and fixed it very quickly. The fact it was 500 for less than 1 hour was pretty insane. I miss being able to hire a plumber without going through a big company. Their service was great though. And Tanner deserves a raise just for being such a polite and efficient young man.

  • Review 26 (2024-12-03 - Rating: 5)

    Very fast in making a spot for us on the schedule minutes after I called. Gage Clemmons was our tech today. He was very nice very courteous and very helpful to cover all issues and have great details of all the options.

  • Review 27 (2024-09-24 - Rating: 5)

    Your company is great and Tanner is wonderful too. He was so easy to talk with, answered all of our questions. Went through it step by step. We will be using this company again for sure.

  • Review 28 (2024-08-14 - Rating: 5)

    My technician, Alison was very professional and checked the unit thoroughly. She made sure everything was clean and running efficiently; she took extra time on the outdoor unit even though it was extremely hot outside. She also helped me to program my thermostat for a daily cooling schedule which I greatly appreciated. She represented Atchley very well.

  • Review 29 (2024-08-27 - Rating: 5)

    Bobby was very professional, knowledgeable and helpful. He took time to explain issues of repairing my AC unit vs. purchasing a new one. He answered all my questions and made the information easy to understand. Thanks for job well done!

  • Review 30 (2024-09-12 - Rating: 5)

    Very pleased! Tech Bobby showed up on time ready to go. Friendly, easy to work with - I really like to see whatā€™s going on and he delivered! Job related to imspection of AC cooling ā€˜expansion coilsā€™ and coolant level and leaks inspection. Very satisfied.

  • Review 31 (2024-12-11 - Rating: 5)

    Chris Shook did a great job on a big plumbing project for us. He was personable, professional, knowledgeable, and tidy in cleaning up. Definitely recommend!

  • Review 32 (2024-09-04 - Rating: 5)

    Our technician was Justin. He arrived at the time given and diagnosed the issue right away then took the time to explain what the issue was and how much it would cost. Justin was very friendly and had our air up and running in no time. I am so pleased with the service I received from both Justin and Atchley and would highly recommend them to everyone for their heat and air services and repairs!

  • Review 33 (2024-07-19 - Rating: 5)

    Chris was very knowledgeable, precise in his work, outstanding work ethics, extremely kind and went far beyond my expectations.Atchley, you have an excellent employee and company! You will be my first call should I needyour services.I canā€™t thank you enough.

  • Review 34 (2024-10-16 - Rating: 5)

    Chris Did a great job of repairing my exterior Hose bibs that were impacted by the deep freeze we had this last winter. Atchley Air and Plumbing has a great employee in Chris as he completed the project In a reasonable amount of time and cleaned up the areas when he was done.Atchley will be the only company for my Pluming and air needs.Thank You.

  • Review 35 (2024-09-15 - Rating: 5)

    This was the first time I called out Atchley Air & Plumbing, and expected a hard sale pitch to replace my entire A/C unit. Nothing could have been further from the truth. Elliott was wonderful! No pressure and he diligently worked to get my unit working again at minimal expense. I will use them again!

  • Review 36 (2024-09-17 - Rating: 5)

    Used Atchley air in Fort Smith for a major plumbing need. Chris was knowledgeable and friendly. He took time to do the job well. He even did a section of the work by going through the roof and attic to avoid putting a hole in a section of wall. We feel confident in the integrity of his work. He cleaned up everything before he left. We are very pleased. We have always used Atchley for Air conditioning/ heating and now we will use Atchley for plumbing as well. I hear they will be doing electric soon too.

  • Review 37 (2024-07-20 - Rating: 5)

    Chris really impressed my wife, daughter, son-in-law , and myself. He is very knowledgeable, kind and professional. Chris is the type of person I would highly recommend to resolving any plumbing issues. He is definitely a valuable asset to your company. I even added him and your company to my contacts.

  • Review 38 (2024-08-17 - Rating: 5)

    The installation crew were excellent. Kept me informed all along and when finished you could not tell anyone had been there. Explained everything and both maintained top-notch professionalism. Will be recommending Atchley Air to everyone that I can. 10/10 experience for me.

  • Review 39 (2024-08-17 - Rating: 5)

    We have used Atchley Air now for several years. Im very pleased with their service the staff is very professional and knowledgeable. Cait has been our technician on many visits. She takes her time explaining what she will be doing during the service. I have recommended them to several friends.

  • Review 40 (2024-10-24 - Rating: 5)

    Nate Henderson was by far the best technician we have ever had using multiple HVAC companies. He was prompt, efficient, extremely knowledgeable, courteous and clear on all explanations.I highly recommend that people request him as their technician.

  • Review 41 (2024-07-30 - Rating: 5)

    Justin was fast and fixed the problem and I was very happy with the price! The response time was very fast and he was so knowledgeable about the issue. Love Atchleyā€™s service, prices, equipment and contracts! Courteous and respectful also!

  • Review 42 (2024-12-11 - Rating: 5)

    Alison Diaz was our technician for our winter maintenance! I believe she went above and beyond for us, and she was so kind, professional, and explained everything so very well!! She is definitely a jewel, and I know that your company, is so glad to have her!

  • Review 43 (2024-07-29 - Rating: 5)

    Brandon R. was so nice! He was able to answer all my questions and install the parts needed to fix my air conditioner back up šŸ‘šŸ»He even put in my new smart thermostat last minute šŸ’ÆSo happy with this company and their technicians. Literally the best around!

  • Review 44 (2024-09-13 - Rating: 5)

    We have been using Atchley Air for years. Every technician has been polite and professional. The scheduling department is always kind. We are on their maintenance plan and they always call us to schedule when its time for a tune up with our central air and heating. We used them when we had to have our whole unit replaced and they were prompt and helped us work out a payment plan. They have even come out on the weekend before when we have had an issue. I could not recommend them enough!

  • Review 45 (2024-12-04 - Rating: 5)

    I want to thank Bobby for his service, help and most of all his professional manner! He went over everything throughly and answered all our questions satisfactorily. He is an asset to your company. Thank you again Bobby.

  • Review 46 (2024-08-18 - Rating: 5)

    Great service from these guys! Bought a new system from them two years ago. It had an issue recently, but the warranty covered it. Cost to me: ZERO dollars.Tonight after a storm it quit cooling. At eleven PM a repairman showed up. It was a simple fix, (stopped up drain), he had it going in minutes. Cost to me: ZERO dollars!Highly recommend using these guys.

  • Review 47 (2024-10-19 - Rating: 5)

    The tech Bobby H. was extraordinary. Rather than doin work that wouldnt hav helped,he was HONEST!?! He showed us what was actually wrong,and gav us multiple quotes to accommodate our budget... Absolutely amazing service...

  • Review 48 (2024-08-01 - Rating: 5)

    Nate arrived on time. He was very courteous and he did a good job. He also took the time to explain the thermostat settings that we wanted. Atchley Air, you have a great team of employees!

  • Review 49 (2024-07-05 - Rating: 5)

    Athchley Air & Plumbing was super professional and efficient. I contacted them and they scheduled an appointment quickly. Joshua was super quick and made the process easy! He gave us options of what kind of fix they could provide to solve our problem. He cleaned up after himself and he answered all of our questions. I would 100% recommend them for any plumbing needs and we plan to use for future projects ourselves.

  • Review 50 (2024-09-05 - Rating: 5)

    Johnathan was such an amazing help! He was able to come out last minute on a Saturday afternoon when our plumbing stopped up randomly! We were so grateful for all his help!

  • Review 51 (2024-06-19 - Rating: 5)

    Brandon R did a great job! Our visit was towards the end of the day and it was pretty hot out. Regardless of the heat, he was very professional and pleasant. He got our AC issue diagnosed and fixed right away. Will definitely contact Atchley Air if we have any future issues.

  • Review 52 (2025-01-07 - Rating: 5)

    Chris gave me a total rundown on what everything needed to be done. Then he gave me an estimate. Its just about the perfect business experience.

  • Review 53 (2024-08-28 - Rating: 5)

    Alison was the technician that arrived on time . Very knowledgeable and friendly . Ours was a call for routine maintenance on our central air unit . She was very thorough and explained what she did in detail . We appreciate her expertise and service ! She is definitely an asset to your company!

  • Review 54 (2024-07-08 - Rating: 5)

    Matt was very professional without the ā€œhard sellā€. He was very receptive and accommodating to our questions and requests. He followed up multiple times, even over a weekend. He made the process easy. Weā€™ve only had the unit for a week, but everything appears great so far.

  • Review 55 (2024-07-15 - Rating: 5)

    I didnt know about this place until I found my water heater leaking everywhere at 8pm on a Sunday. Working the graveyard shift means 24/7 communication opportunities are a great selling point for me, and I definitely appreciated that this was possible with Atchley Air and Plumbing. I was able to schedule an appointment for the very next morning! I couldnt have been more thankful for that. Joshua Franklin did an *excellent* job replacing my water heater, not to mention he was notably kind and informative in the process! They could be a little steep depending on your circumstances, but theyre a very well advertised and accommodating company with great service. There are options for financing with a card after a quick credit check, which is a great perk. If I ever need plumbing or HVAC service, I will be reaching out to them going forward. I definitely recommend

  • Review 56 (2024-11-11 - Rating: 5)

    Josh was so professional and helpful! We canā€™t recommend him highly enough. The whole process with Atchley Air was seemless.

  • Review 57 (2024-10-09 - Rating: 5)

    Excellent service! Marcus was very thorough and did an amazing job explaining things in a manner that anyone could understand. The professionalism and communication was top notch!

  • Review 58 (2024-09-13 - Rating: 5)

    Brandon did a great job on my tune-ups. He called when on the way, communicated clearly as to the work that was done, and completed the work efficiently. Very pleased.

  • Review 59 (2024-07-18 - Rating: 5)

    I had another company come to see why my house wasnā€™t cooling down or staying cool, but they never followed up. I called Atchley and they were able to send someone out the next day. Justin Braughler came out and was able to fix the problem the same day! There was no pressure to upgrade anything, or oversell. Thank you so much!

  • Review 60 (2024-10-09 - Rating: 5)

    We got the new Trane HVAC units installed in Feb 2024. (Heating unit was in the attic).I was promised by the Sales Tech that I would see a dramatic difference in the monthly electric bill. Also, promised me that the unit would be much quieter than the existing tornado! I waited to give this review because I wanted to go through the hot summer months to compare last years levels. We are happy & surprised with the much lower electric bills & the unit is very quiet, too.We qualified for the 5 year, 0% interest rate plan, which was the answer for our budget.The installers, Dallas & Raul, cleaned the area completely. Thank you for the prompt service and recommending the Trane.

  • Review 61 (2024-09-22 - Rating: 5)

    Gage explained all our options. Was very quick and personable. We understood all our options and was happy with our plan when he left. Would highly recommend him and this company.

  • Review 62 (2024-12-10 - Rating: 5)

    The new system I purchased from Atchley had a problem - I called the office and they quickly sent a HVAC tech to my home. He quickly located the issue, and even though my attic must have been 125 degrees, he went up there and fixed it right away! Now the system works and feels fantastic. His name is Justin, and he couldnt have been more gracious and helpful. 100 percent like and recommended! EDIT - Dec. 2024 - I had Atchley come again to address a water heater issue. Chris Shook came and was definitely a master plumber. Not an easy fix, but it was fully resolved. Chris did excellent work. Again, repeat customer and absolutely recommend!

  • Review 63 (2024-07-15 - Rating: 5)

    This company was straight to the point honest and fair. Justin was at my house today. He was professional courteous. It was nice having him around ! I would recommend Justin and this company. Too many here in the Clarksville area as a business owner myself I have no complaints very impressed.

  • Review 64 (2024-09-07 - Rating: 5)

    AC technician Jerry E. was very proficient and knowledgeable. He went above and beyond the call of duty, which included bringing in Jeff D., an electrician for Atchley Air to get our AC system back online!Atchley Air is A++ in my book.

  • Review 65 (2024-08-09 - Rating: 5)

    Cait Braughler did a great service check on our A/C. She arrived promptly, was very cordial, explained other services providedby Oren Atchley! She replaced apart and completed service check.

  • Review 66 (2024-07-24 - Rating: 5)

    Service technician, Mr. Hutson, arrived a bit ahead of schedule, easing my anxiety about the air conditioning not working in this heat.He was profoundly polite and professional, diagnosed the problem, discussed options, explained financing and perfectly described the parameters of his companys program of membership, seriously reducing the cost of the service call.Cannot say enough good words about the technician and their office back up Miss Theresa and Miss Michelle. I woke up with a major problem that is no more!Thank you Atchley Air for attending to my sense of comfort.

  • Review 67 (2024-08-15 - Rating: 5)

    Bobby was very personable and knowledgeable. He gave us some tips on preserving the life of our AC unit and was very professional. Overall our experience with Atchley air was very positive.

  • Review 68 (2024-08-15 - Rating: 5)

    Justin was our tech and he did amazing. Our ceiling fan was leaking and it turns out our drain was clogged up. He vacuumed it out and added a stopper. About half an hour after he left, the leak slowed and I couldnā€™t be more relieved.

  • Review 69 (2024-06-24 - Rating: 5)

    I have found my go to a/c specialists! My service guy Elliot was fantastic! He was very nice and wasnā€™t bothered by my many questions. He answered every question and explained everything to me along the way! Highly recommend!

  • Review 70 (2024-11-15 - Rating: 5)

    Tanner was mindful and amazing... very respectful and was motivated to help... he was very relatable and easy to express my concerns too .. thank you tanner!

  • Review 71 (2024-11-26 - Rating: 5)

    Jeared was very helpful and kind. He answered all my questions and helped me understand what was going on with my heater. Will use them again.

  • Review 72 (2024-08-26 - Rating: 5)

    Cait did a fantastic job. I thought we had a BIG problem but she had it diagnosed right off the bat as well as fixed right up. Not only did she fix the problem but educated me on how to prevent it in the future. Wish Iā€™d known this stuff when the unit was put in. 10/10

  • Review 73 (2024-08-16 - Rating: 5)

    Big appreciation for these guys. Had my AC go out and they had a guy out here at the drop of a hat. Bobby Hutson did a fantastic job and got me going quick and in a hurry. Super polite, personable, and knowledgeable.

  • Review 74 (2024-09-05 - Rating: 4)

    I had a great experience with this company. I would like to thank Mathew for following up with my concerns and taking care of everything i asked for. Their customer service is beyond amazing. I would recommend them to all family and friends. I appreciate their willingness to help and listen to their customers.

  • Review 75 (2024-12-18 - Rating: 5)

    Bobby Hutson visited my house for a repair and new HVAC installation quote. He was thorough and professional. He can service my home anytime.

  • Review 76 (2024-10-17 - Rating: 5)

    Quick and the technician was very nice about everything! I will be reaching out again when I need work done.Second visit just as good as the first. Addison Maravilla went above and beyond to make sure everything was looked at and checked.

  • Review 77 (2024-09-19 - Rating: 5)

    Elliot was promptly on time and assessed my entire HVAC system. He was very knowledgeable and courteous and seemed to genuinely be concerned with not only my budget but for my familiesā€™ health.

  • Review 78 (2024-08-05 - Rating: 5)

    Eric was polite, professional, and effective when he replaced my blower motor. He gave me a wide range of options for near- and long-term solutions provided by Atchley with no pressure.

  • Review 79 (2024-07-10 - Rating: 5)

    Elliott was our technician and he was polite, professional, and prompt. He explained everything to me in detail and let me know any and all options that I had. There was absolutely no pressure or bias as to the decision I should make. It was a pleasure to deal with him.

  • Review 80 (2024-07-08 - Rating: 4)

    I recently had my unit serviced by Brandon Rutledge. From the beginning to the end, Brandon came in very professionally. I have been with Atchley for over 10+ years, and everyone who has ever serviced my unit has been a professional gentleman. Thank you, Atchley, for your wonderful employees.

  • Review 81 (2024-10-28 - Rating: 5)

    Tanner Crockett was very friendly and helpful. He arrived quickly and explained what he was doing. Great job!

  • Review 82 (2024-06-25 - Rating: 5)

    Our serviceman, Brandon, was excellent. In addition to completely checking our unit, he pointed out how blocked our blower unit has become. We feel confident in scheduling this further work with Atchley. We have every confidence that his work will add to the continuation of our summertime comfort!

  • Review 83 (2024-07-26 - Rating: 5)

    My family and I greatly appreciate Mr. Marcus and Mr. Jeff for their help on informing us about the proper solutions and material needed to setup in areas. They are very efficient, expedient very knowledgeable about their jobs and what is need to make the job a success! Thank you Atchley Air and Plumbing!

  • Review 84 (2024-10-14 - Rating: 5)

    I thought Gage Clemons was very thorough and seemed very knowledgeable. Gage explained everything about the problem with my unit very well. I would highly recommend him.

  • Review 85 (2024-07-16 - Rating: 5)

    Logan did an excellent job explaining what could be causing the problem. Also adjusted the equipment and said to call immediately if this didnā€™t rectify the situation. Atchley technicians are always friendly and extremely knowledgeable!

  • Review 86 (2024-08-22 - Rating: 5)

    Thermostat had quit working. Justin replaced this today and did my regularly scheduled maintenance/checkup on the whole system. He was polite, friendly and professional. Checked all functions of the thermostat.

  • Review 87 (2025-01-07 - Rating: 5)

    He was able to determine that the water problem was not with the drains or water heaters, but with the washing machine. He was thorough & explained his findings well.

  • Review 88 (2024-06-26 - Rating: 5)

    Brandon R was out for annual service call. He discovered a leak in my coils. He showed me pictures and a video of the trouble spot. We discussed pros and cons. Very polite, knowledgeable and I will request he does the job when part comes in.

  • Review 89 (2024-09-13 - Rating: 5)

    Mark did a wonderful job at explaining everything as he went alone and then he come in my home he was very nice respectful and he told me what they told me but he went and put the camera in there and he found what they had left the last people had left and explain that and our options and financing and everything he was great.

  • Review 90 (2024-06-21 - Rating: 5)

    Elliott was great. He took the time to explain what was happening with the unit. He also went over my options. The company made a great choice when hiring him. I will be using this company again. I recommend Atchley Air.

  • Review 91 (2024-08-14 - Rating: 5)

    I was very much impressed with Cait Braughler checking and cleaning out my AC/Heat unit. She was personable and professional. She seemed very confident in what she was doing. I would Iike to request her for any future service. Thank you Cait, it sure was hot the day you were here! I would be happy to see this lady anyime!

  • Review 92 (2024-08-17 - Rating: 5)

    Elliot Simpson is the man! Hands down one of the best Iā€™ve ever worked with. So thankful he answered the call when we needed someone. 10/10 recommend!

  • Review 93 (2024-11-21 - Rating: 5)

    Very kind and professional,. Excellent quality and service. Josh and Jeff(electrician) were wonderful. Thank you

  • Review 94 (2024-11-19 - Rating: 5)

    Brandon was super nice and did a great job. Just left, and I now have heat, and everything checked and maintenanced. Thanks so much

  • Review 95 (2025-01-04 - Rating: 5)

    Brandon was our technician and he was awesome!!!! We were very happy with everything!

  • Review 96 (2024-12-06 - Rating: 5)

    Alison was very knowledgeable & explained everything I needed to know - she was definitely a good person to work with

  • Review 97 (2024-08-12 - Rating: 5)

    Excellent service! Fast diagnosis and repair! As an added benefit we opted for the membership to save 20% off future services and 2 yearly well check visits! New visit today, same excellent service! Elliot is an excellent serviceman! Hes fast and friendly!

  • Review 98 (2024-09-03 - Rating: 5)

    Chris was awesome, they came out gave me an estimate, looked at everything and was straightforward and advised of any potential pitfalls etc. Great folks

  • Review 99 (2024-09-26 - Rating: 5)

    Communication about your appointment is always top notch. Techs show up on time, are always courteous and explain the health of your system fully.

  • Review 100 (2024-10-02 - Rating: 5)

    Highly recommend this company. Them and their technician are fast. Friendly. And efficient. They got out fast and got the job finished way before I would have expected.

  • Review 101 (2024-07-24 - Rating: 5)

    Brandon told me what he was going to do. He also showed me pictures of what he did and explained it. He was very nice and knew his job. I want him to come back to do the next service on the ac unit.

  • Review 102 (2024-09-02 - Rating: 5)

    Awesome. Very professional. He didnā€™t seem to mind my dog barking at him the whole time he was here and he was very, very nice very pleasant and friendly, and I would be glad to have him come back again.

  • Review 103 (2024-08-07 - Rating: 5)

    Matthew Christensen, along with technician Eric Scantling, were both very helpful and respectful. They explained everything about what was wrong with air-conditioning unit, and why it needed replacing.

  • Review 104 (2024-12-26 - Rating: 5)

    Great work inspecting our unit. Very efficient in making sure everything is working properly.

  • Review 105 (2024-12-10 - Rating: 5)

    Alison D. Was very professional and did an outstanding job checking our heating systems. I would rate her outstanding.

  • Review 106 (2024-12-05 - Rating: 5)

    Update: Jeared Koch recently serviced a unit that was having trouble. He is a very nice representative for Atchley. He was very thorough and was able to locate and fix problem!!Chris and everyone at Atchley were very thorough, thoughtful and eager to make our HVAC purchase and installation a good experience. We love the units and we enjoyed each and every person we have worked with at Atchley Air. Thanks to everyone from the first phone call forward. We always knew what was happening, when it was going to happen and who was going to be there to do it. You folks are a great team that puts the customer first!!

  • Review 107 (2024-05-13 - Rating: 5)

    Bobby Hutson with Atchley Air is our guy for all of our heating and air needs. Heā€™s so great! Makes everything easy to understand so friendly and always gives me the latest on whatā€™s new in the industry. I so appreciate that! He takes his time and checks the system thoroughly. We would never use anyone else.

  • Review 108 (2024-09-10 - Rating: 5)

    Tanner was great. Evaluated our problem and made suggestions. We will move forward with them for our plumbing needs.

  • Review 109 (2024-12-19 - Rating: 5)

    Alison Parker Diaz went above and beyond to take care of my hvac and explain everything to me. Definitely recommend!

  • Review 110 (2024-08-07 - Rating: 5)

    Bobby was a knowledgeable professional who understood family dynamics working with several estimates that would best serve the overall well being in the short and long term giving us options we could afford and understand.

  • Review 111 (2024-08-13 - Rating: 5)

    Justin Braughler was very friendly and explain everything clearly. He had to replace a part. Very professional. Would highly recommend him.

  • Review 112 (2024-08-01 - Rating: 5)

    Great company with professional workers! Eric Scantling in particular was a fantastic technician! Hes polite and thorough! He didnt leave until my issues were resolved. Atchley is lucky to have him.

  • Review 113 (2024-11-30 - Rating: 5)

    Logan did excellent work performing our fall maintenance to ensure our unit was in proper working order ahead of the cold temps!

  • Review 114 (2024-09-14 - Rating: 5)

    The service technician Jonathan was amazing. He was very thorough and worked with us to pick the best option.

  • Review 115 (2024-08-01 - Rating: 5)

    Jerry England came out late last night. He originally called me and talked through what the problem could be. When he got there he knew exactly what was going on and got it fixed within a matter of minutes . So thankful!

  • Review 116 (2025-01-03 - Rating: 5)

    The service was the best. Tech explained everything that had to be done and was very polite. I would recommend this company any time

  • Review 117 (2024-06-22 - Rating: 5)

    Worked with Elliott yesterday. He was incredibly thorough in his inspection and presentation of options to us. I greatly appreciated his explanations, pictures, and examples - made things easy to understand. Iā€™m looking forward to our installation!

  • Review 118 (2024-12-03 - Rating: 5)

    Nate was here on time and quickly diagnosed and repaired our central heat and air problem. Within an hour he replaced our thermostat and had things running.

  • Review 119 (2024-05-17 - Rating: 5)

    I am very impressed with the service of Atchley and I highly recommended this place and the staff for anyone who needs help with there ac or heating or plumbing! Elliot Simpson was incredible in his knowledge and pointing out the wrongs of our heating and Ac units! Very professional and knowledgeable in every way I had it with you call on there services. He Sit down with my family and we discussed everything he told us and pointed out everything that was wrong and everything that needed to be done to correct the problem these people know what theyā€™re doing for sure. I am definitely glad that I found them

  • Review 120 (2025-01-06 - Rating: 5)

    We highly recommend Atchley.Both Brandon and Elliott were so nice and helpful. We always feel like they listen and answer any questions.

  • Review 121 (2024-12-18 - Rating: 5)

    Great service. Technician was thorough and knowledgeable. The monthly plan is well worth it.

  • Review 122 (2024-08-07 - Rating: 5)

    Bobby was very friendly and professional, he explained things to where I could understand and took me step by step through everything that he was doing to figure out the problem and he got our air back to running in no time which we really appreciate so much!

  • Review 123 (2024-08-26 - Rating: 5)

    Excellent service. Bobby was polite, very informative, and patiently answered all my questions. Very efficient and through, I appreciated the photos.

  • Review 124 (2024-08-13 - Rating: 5)

    Gage was very knowledgeable of everything I asked him . He was very polite and didnt get in a hurry to answer all of my questions. Highly recommend Gage for all your AC/Heat issues. Thanks so much

  • Review 125 (2024-07-19 - Rating: 5)

    I had technician Justin Braughler. He did an excellent job and was very professional. He knows how to speak with customers/public. He was quick and efficient with his repair!

  • Review 126 (2024-12-05 - Rating: 5)

    Chris Shook addressed our plumbing issue. He was very straightforward and knowledgeable and very courteous. We highly recommend Chris!

  • Review 127 (2024-08-22 - Rating: 5)

    Alison Parker Diaz performed outstandingly in maintaining our system. Her efforts went above and beyond what I expected. I wholeheartedly give her 10 stars! šŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸ

  • Review 128 (2024-09-03 - Rating: 5)

    Chris came out assessed my situation and gave me several options to choose from . Since he didnt have everything in his truck to do the job we scheduled it for another day no charge for coming out and giving me the estimate .....rare these days

  • Review 129 (2024-07-11 - Rating: 5)

    I am very satisfied with this service. Came to my house the same day I called and they were very thorough. I did the membership and Ive very happy with them .

  • Review 130 (2024-06-14 - Rating: 5)

    Logan and Nate arrived on schedule, were polite, courteous and efficient. Fixed my air conditioner problem pretty quickly, explained billing before leaving. The advance text to let me know they were on their way was also helpful.

  • Review 131 (2024-04-17 - Rating: 5)

    Tanner was professional and personable as he took care of our plumbing issue. He explained what he was doing and the outcomes as he problem solved. He is knowledgeable and gave me good preventative information. I am happy with my experience with Atchley Plumbing and I appreciate Tannerā€™s caring attitude.

  • Review 132 (2024-08-08 - Rating: 5)

    Marcus was very nice and polite.I really appreciate that he took thetime to explain and answer all my questions.

  • Review 133 (2024-07-25 - Rating: 5)

    Bobby showed a real interest in our needs. Wasnt pushy on which system to get. He is very professional, knowledgeable and pleasant.Taylor and Jose were fast, efficient, very knowledgeable about the system and cleaned up behind themselves every step of the way.

  • Review 134 (2024-04-09 - Rating: 5)

    A few years ago we had two new A/C units installed. Unfortunately leaks developed in both of them. One in the line between the outside compressor and inside air handler and the other in the inside coil. The company that installed the units went out of business and it was not easy finding someone willing to come out for service. We are 15 miles from the closest city.I contacted Atchley Air and they sent out Logan. He has since been here multiple times to troubleshoot and repair the issues. He was very knowledgeable and courteous. He has repaired what he could and worked with the manufacturer to obtain a new coil under warranty.As a result of their willingness to help us, we have signed an annual maintenance contract with them. Highly recommended!

  • Review 135 (2024-08-22 - Rating: 5)

    If you use Atchley Air, may I suggest Brandon. Very professional and explained everything when I could understand. Atchley Air you need more employees like Brandon, to represent your company.

  • Review 136 (2024-09-10 - Rating: 5)

    Brandon did a great job! We have some work scheduled for October 1 and we would like Brandon to do that work.

  • Review 137 (2024-12-27 - Rating: 5)

    Brandon did a great job!! I recommend him highly!!

  • Review 138 (2024-12-10 - Rating: 5)

    A tech was sent out quickly and Joshua did an excellent job of locating our problem and fixing it. We are very happy and satisfied with Joshua and the Atchley team. I would highly recommend them.

  • Review 139 (2024-12-09 - Rating: 5)

    Alison Parker Diaz provided excellent service. She was prompt, fast, & efficient.

  • Review 140 (2025-01-06 - Rating: 5)

    Excellent company and service tech. Our go-to for all things heating and air.

  • Review 141 (2024-07-13 - Rating: 5)

    Our air went out in the heat of summer. šŸ˜«.They provided quick service, even on the weekend! Elliott was wonderful-super friendly and efficient! I highly recommend!

  • Review 142 (2024-12-12 - Rating: 5)

    12/12/24 winter tune up by Logan Carson was done very quickly. Excellent service as always. Atchley has provided HVAC service to this home for many years, always very professional and trustworthy. Technicians are always courteous and answer all my questions. I have not ever had a bad experience with Atchley Air. šŸ™‚7/14/24 Still very pleased with Atchley Air and Plumbing. Brandon did our last service tune up. Today, he came out on a Sunday to replace our compressor. Prompt service at a reasonable price. I appreciate his professionalism and honesty.!Service:Ā Heating maintenance

  • Review 143 (2024-10-31 - Rating: 5)

    Professional, quick, informative, and friendly. What more could you ask for?This time for plumbing services, Chris Shook was thorough and friendly! Thanks for the help.

  • Review 144 (2024-10-25 - Rating: 5)

    Nate was the best!! Very knowledgeable. I would highly recommend him for your repairs.

  • Review 145 (2023-12-14 - Rating: 5)

    Joshua was about as good as they come. Very professional. Something about him makes you feel at ease. He was like talking to an old friend but Ive never met him. But best of all, his work he did replacing all old piping and installing a new garbage disposal under kitchen sink was excellent. Everything was aligned as good as it gets. Recommend HIGHLY! He also noticed my water heater was extremely old when I was showing him the new heat and air unit we had installed about a year ago and explained how dangerous that could be. I will be calling Atchley very soon to have that done.

  • Review 146 (2024-08-06 - Rating: 5)

    Cait did an outstanding job. She was a true professional, knowledgeable of her job skills and requirements, courteous, and respectful. Definitely a five star!

  • Review 147 (2024-07-08 - Rating: 5)

    Justin was very knowledgeable, diagnosed the problem quickly, and was able to have us up and running in no time! Couldnā€™t recommend Atchley, and Justin specifically, more!

  • Review 148 (2024-11-19 - Rating: 5)

    Eric did a great job on our tuneup. He is always friendly and courteous. He always explains what he is doing and why. I highly recommend Atchley.Bobby came out today and checked our heater. Was very friendly and thorough. Answered all my questions and got us better heat. All the techs at atchley are very professional.Eric was here today and did our summer maintenance. Always professional and super friendly. I trust all atchley techs. I would definitely request Eric to come out. He is one of the best at what he does. Doesnt try and sell you something you dont need.Alison came out today and did the tuneup on our unit. She did a great job and was very professional.

  • Review 149 (2024-09-26 - Rating: 5)

    He did an excellent job, he explained everything he showed me pictures of what he did, I will be asking for him again!

  • Review 150 (2024-03-21 - Rating: 5)

    The process from beginning to end was seamless and every bit of it was thoroughly explained. Each team member that entered my home treated it with respect and treated me with the utmost courtesy. Everyone I spoke to on the phone was professional and courteous. Ethan and Jarad are top notch!

  • Review 151 (2024-12-17 - Rating: 5)

    Eric was very polite and did the job he was there to do. Great job Eric.

  • Review 152 (2024-07-25 - Rating: 5)

    I had a technician come out and look at my unit he was outstanding and very respectful and made sure I understood everything and was able to answer every question asked if you go with Atchley air and plumbing request gage Clemons

  • Review 153 (2024-01-20 - Rating: 5)

    Marcus came in to inspect some leaks on my property due to a high water bill. He was very professional and courteous. Tried his best to help us out with pricing and what would work for us. He was very informative on what he could and could not do. Definitely had a better experience with him than I did with a certain other business. Appointment for repair is next week!

  • Review 154 (2024-09-05 - Rating: 5)

    Great experience, great job, very professional. Signed up for maintenance membership. Would recommend to anyone needing help.

  • Review 155 (2023-12-21 - Rating: 5)

    Our heat would not turn off and itā€™s December but itā€™s sub-tropical temps in our house! I called Atchley Air at 8 am and by 8:10 a technician was on his way!! Bobby was awesome. Found the problem quickly. Unfortunately for us we need a new unit but you can bet Atchley Air will be the ones I buy from. Customer service is awesome. We were also text a picture of our tech and we were able to track him!! Awesome feature. Iā€™m a fan!!

  • Review 156 (2024-09-25 - Rating: 5)

    Thank you Nate for explaining all the details of routine maintenance on A/C Unit at my home. I will take your advice regarding type of filter to order. Thank you Nate.

  • Review 157 (2024-03-21 - Rating: 5)

    Eliot was excellent. He checked out our system and gave comprehensive info on where we stand as summer approaches. Couldnā€™t have asked for a more personable and knowledgeable technician/human. He cares very much about the service he provides. Thank you Eliot & Atchley.

  • Review 158 (2024-11-15 - Rating: 5)

    Alison did a fabulous job with our winter maintenance. She was above and beyond in her service!

  • Review 159 (2024-04-12 - Rating: 5)

    Thank you Jarod couch did an excellent job of taking care of me and all questions were answered. Itā€™s a blessing to have people that have integrity and honestly when taking care of you. Very professional and kind. I give 5 stars on a job well done.

  • Review 160 (2024-12-13 - Rating: 5)

    The people who came to fix our furnace did a great job they kept us informed of what they were doing & what they found

  • Review 161 (2024-06-21 - Rating: 5)

    Brandon with Atchley Air came for a yearly service inspection on out heat & air and was very professional, nice and productive. We appreciate the good service we get with Atchley Hearting & Air. Thank you, The Howells

  • Review 162 (2024-06-03 - Rating: 5)

    Gage was personable and informative, but not pushy. He knew exactly what was wrong and fixed it within minutes of arrival. He also told me how to curb the issue from happening again. Will be using this company for all of my heating and cooling needs.

  • Review 163 (2024-09-17 - Rating: 5)

    Justin is an amazing tech and cares deeply about his customers. He has never failed us.

  • Review 164 (2024-08-09 - Rating: 5)

    Justin was just amazing. Quick and efficient. Explained everything and was very helpful. Would highly recommend Atchley Air!

  • Review 165 (2024-07-24 - Rating: 5)

    Thorough and knowledgeable. He explained my options and answered all my questions patiently. Made me feel like he was looking out for my best interest.

  • Review 166 (2024-03-28 - Rating: 5)

    Our tankless water heater was replaced and the clean up was completed in less than 3 hours. The gentlemen that came to the house were professional and were very respectful to my mother-in-law. They went over everything in detail and completed all the paperwork needed and took care of the registration of the product and rebate process and we will recommend the company to anyone that is in need of these services. Thanks Atchley Air & Plumbing!!

  • Review 167 (2024-06-04 - Rating: 5)

    Justin was my tune-up tech today, he did an excellent job, which included cleaning the outside unit and replacing a capacitor as well as checking the inside unit. Justin was personable and a knowledgeable professional .

  • Review 168 (2024-08-17 - Rating: 5)

    Bobby did such a great job and I really appreciate the time he took to solve the problem. Very thorough! Thank you Atchley Air!

  • Review 169 (2024-10-15 - Rating: 5)

    Great company with great service and Tanner did a wonderful job. All are very professional and courteous.

  • Review 170 (2024-10-08 - Rating: 5)

    Alison was very kind, friendly explained everything before she started working. She is an asset to Atchley. Thank you, Alison.

  • Review 171 (2024-06-18 - Rating: 5)

    Eric came out promptly and wAyed no time fixing the problem. He was very personable and knowledgeable. Only way to improve on this visit would be if it was free.

  • Review 172 (2024-08-23 - Rating: 5)

    Cait was great! Explained everything. Courteous and polite. Represented the company very well.

  • Review 173 (2024-08-23 - Rating: 5)

    Brandon was very nice & did a great job telling me about his inspection & what my needs are to fix the problem.

  • Review 174 (2024-12-23 - Rating: 5)

    Gage is very professional and explained everything in detail. Great service as always!!!

  • Review 175 (2024-04-22 - Rating: 5)

    The technician Justin Braughler was on time , friendly , knowledgable , thorough , and gave us options for some upgraded surge protection and start up capacitor auxiliary that would lengthen the reliable service life of our system . We were pleased in how well the work went today and give him a high favorable rating

  • Review 176 (2024-04-12 - Rating: 5)

    Jerry came out to service our heat and a/c. He arrived on time, was very polite and professional, and took pictures to show us things he was talking about. We appreciate Atchley Air hiring techs like Jerry. We have been using Atchley Air since 2013 and have always been happy.

  • Review 177 (2024-10-01 - Rating: 5)

    Excellent service!!! Justin Braughler is very thorough and knowledgeable. I will recommend Atchley to everyone!! Thank you!!!!

  • Review 178 (2024-08-30 - Rating: 5)

    Logan did a fantastic job, gave me very good information, about the problem with my a/c unit.

  • Review 179 (2024-08-06 - Rating: 5)

    I had a lady technician, Cait. She was great and very good, explaining my problems. She fixed my air-conditioning in less than 1 hour

  • Review 180 (2024-08-26 - Rating: 5)

    Prompt, professional service. Brandon R. the service tech was friendly and informative. A pleasant experience from start to finish.

  • Review 181 (2024-08-28 - Rating: 5)

    2024 Visit:I recently had the pleasure of having Alison Diaz perform a Summer Tune-Up on my HVAC system, and I couldnā€™t be more pleased with the experience. Alison not only completed the job efficiently but also took the time to educate me on how to maintain the systemā€™s health year-round. Her knowledge and attention to detail were evident from the moment she arrived.Alisonā€™s approach was both thorough and informative. She listened to my concerns, inspected the system with care, and provided practical advice on how to keep it running smoothly. Additionally, she suggested some optional features that could be installed to create a healthier environment for my son, which I found particularly thoughtful.What stood out the most was Alisonā€™s clear communication and her ability to explain technical details in a way that made sense to me. She ensured I understood each step of the process, making me feel confident in the decisions being made for my homeā€™s comfort.Alisonā€™s professionalism and respect for my home were also commendable. She left everything as clean as she found it, which is always appreciated. Itā€™s rare to find a technician who combines technical skill with such a high level of customer care.2023 Visit:I recently had the pleasure of working with Layne, an HVAC Technician from Atchley Air & Plumbing, to diagnose and fix an issue with my compressor. I cannot express enough how satisfied I am with his exceptional service. Laynes professionalism, expertise, and promptness exceeded my expectations, making him deserving of this well-deserved five-star review.From the moment Layne arrived at my home, it was evident that he possessed a wealth of knowledge and experience in the field. He meticulously inspected my HVAC system, patiently listened to my concerns, and asked insightful questions to understand the issue better. His thoroughness and attention to detail immediately gave me confidence that I was in capable hands.Layne swiftly identified the root cause of the problem, explaining it to me in a clear and concise manner. His ability to communicate technical information in a way that was easy to understand was truly impressive. I greatly appreciated his efforts in ensuring I felt informed and involved throughout the entire process.Once the issue was diagnosed, Layne wasted no time in implementing a solution. His expertise shone through as he efficiently repaired my compressor, ensuring that it no longer needed to run continuously. Laynes dedication to customer satisfaction was evident throughout his service.Moreover, Laynes professionalism and respectful demeanor were truly commendable. He exhibited a high level of courtesy and treated my home with the utmost respect, leaving the work area tidy and clean. It was refreshing to have an HVAC technician who not only excelled at his craft but also prioritized exceptional customer service.In conclusion, I wholeheartedly recommend Layne from Atchley Air & Plumbing for all your HVAC needs. His ability to diagnose the root cause of my compressor issue and promptly fix it in a timely manner was remarkable. Laynes expertise, professionalism, and commitment to customer satisfaction are second to none. It was a pleasure to have him, and I will certainly be reaching out to him for any future HVAC concerns. Thank you, Layne, for delivering an outstanding service experience!

  • Review 182 (2024-06-11 - Rating: 5)

    Joshua Franklin was prompt, friendly and detailed in his review and estimate we received for plumbing work. We feel good about going ahead with the project.

  • Review 183 (2024-10-22 - Rating: 5)

    Addison did an excellent job doing a checkup on my heating unit. He was very personable and told me what he was doing. I appreciate his competence and Atchley Air.

  • Review 184 (2024-04-10 - Rating: 5)

    Noah, the tech that came out to my home to work on my AC unit - was very knowledgeable, very personable and professional, polite, and let me know everything that he was doing to the unit while he was working on it. When you need service, always ask for Noah!I request that from now on, anytime I need service on my heating and air unit, that Noah be my service tech.

  • Review 185 (2024-03-25 - Rating: 5)

    Justin was amazing. Had a full new HVAC system installed in October 2023. Noticed some condensation around some vents after returning from spring break. Ultimately my fault but again Justin was quick to come out, very thorough and solved my issue quickly.

  • Review 186 (2024-02-28 - Rating: 5)

    Elliott came out and was amazing. He very knowledgeable and super friendly. He did a fantastic job at explaining everything and helping us choose the best option for us!

  • Review 187 (2024-03-06 - Rating: 5)

    Excellent service. Came out right away. The problem was 100% on me. Iā€™m learning how to maintain and take care of everything at my parentā€™s old home I took over when they retired and moved away. He explained everything to me, in terms I could understand, which was much appreciated because people donā€™t always do that. He got everything fixed and running quickly.

  • Review 188 (2024-01-09 - Rating: 5)

    Cait was sent out to service call at my house , she sent me an eta to let me know when she would be arriving and she called me. She was very thorough with me about everything she was doing and explained everything to me. She solved the issue and checked for other issues and explained it all to me. Very well mannered and polite. I would highly recommend her.

  • Review 189 (2025-01-03 - Rating: 5)

    Our technician Alison showed up on time she was very friendly and very knowledgeable. I would definitely recommend Atchley Air & Plumbing.

  • Review 190 (2024-06-20 - Rating: 5)

    5/5 ratingā€¦Our tech, Cait, was excellent and knew right away what was needed to fix the problem with our a/c unit. She also got us signed up on the monthly plan and maintenance twice a yrā€¦

  • Review 191 (2024-10-10 - Rating: 5)

    What a gentleman. Thank you Logan Carson !!! Explained what was going on with my HVAC very clearly and hes dealing with the manufacturer to get it up and running. Excellent !

  • Review 192 (2024-08-29 - Rating: 5)

    Gage was awesome. Did an amazing job and explained everything thoroughly. You guys are as advertised! Great service!!!!

  • Review 193 (2024-07-22 - Rating: 5)

    Cait braughler came out to our house and excellent service me and my wife was very pleased and happy to be using atchley air.