Your Plumber, Heating & Air

Photo of Your Plumber, Heating & Air

Located in Flagstaff, Arizona

Address: 3339 N Estates St, Flagstaff, AZ 86001, United States

Phone: +1 928-774-1015

Rating: 4.9

Services

  • Online estimates
  • Repair services
  • LGBTQ+ friendly
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Micah has done work for us at two homes. We can’t say enough great things about Micah and the work he does. I am highly technical, and while I was probably annoying the heck out of him asking questions while he was working, he was always gracious and went to great lengths to not only make sure I understood what he was doing but why. He is truly a “partner” with us in making sure our heating and cooling systems are at their top performance and for very reasonable cost.I highly recommend Your Plumber and will certainly be using them for any and all of our HVAC needs! Thanks, Micah, you and your company rock!!!

  • Review 2 (2020-05-14 - Rating: 5)

    Mike from Your Plumber is very easy to work with. He takes the time to explain to you the things that are needed for the services that you’re inquiring about. He’s reliable, punctual, and honest when you hire him. The first job I had was for him to fix the outdated water heater in my home. Mike provided all the quotes for the material and labor to do the job. It was reasonably priced, and Mike completed the job up to code. He did such a spectacular job that I had to hire his services again when I wanted a washer & dryer installed! Mike provided us with recommendations for the electrician, and for the drywall guys – very good work from them as well! All in all, the Your Plumber folks have been such a pleasure to work with, that I will not hesitate to call on them again should I need their services. Definitely recommended!

  • Review 3 (2024-12-15 - Rating: 5)

    I trust My Plumber Heating and Air with any project small or large. They are some of the best people I have met in Flagstaff. It is a wonderful feeling having people you can trust when faced with stressful projects.

  • Review 4 (2024-04-18 - Rating: 5)

    This is the first time in quite a long while that I have been completely, 100% satisfied with the workmanship, punctuality, communication and overall professionalism of a contractor performing work at my house. I just want to say thanks to Matt and Kelly for making the process of replacing a water heater this easy and stress free. Seems like most all contractors could learn a thing or two from these guys!

  • Review 5 (2022-08-25 - Rating: 5)

    Outstanding is what comes to mind when I think of Your Plumber, Heating & Air. Great communication, excellent customer service, and care for the property were all exemplified by this company. It wasnt a simple ask when my wife and I asked Matt and Micah if they could replace our old tank water heater with a tankless on the opposite side of the wall in a different room. But, they pulled through and made it happen. Now, we have more space in our laundry room and hot water for days! I appreciated my initial conversion with Kelly in addition to her follow-ups and reminders for appointments. I am a detail-oriented person and I appreciated all of the little things that Kelly, Matt and Micah did. I would absolutely recommend them.

  • Review 6 (2024-07-04 - Rating: 5)

    Mike and Vida put in a tankless heater for us and its a great experience a month in. The reviews are right; excellent quality work and responsiveness, at full retail prices. ... In my opinion, quality and responsiveness are what matters in a plumber, and youll get plenty of that. As for price, have you ever paid to clean up and rework failed plumbing? I have ... not worth going cheap.2024 update: all the work is holding up great so far.

  • Review 7 (2023-12-14 - Rating: 5)

    Matt was on time, courteous, efficient, friendly, and explained all of my options clearly. It was a difficult job to do but nevertheless he got it done in a very timely manner. Kelly was also very helpful on the phone and was always available.I will not hesitate to use YOUR PLUMBER again in the future and recommend them to anyone seeking quality, professional plumbing services.

  • Review 8 (2024-03-20 - Rating: 5)

    We have had these fine folks over multiples times- most recently a last minute appointment because our heater stopped working during a snowstorm. They were able to come over ASAP and help make everything operational again. When there was a slight discrepancy in price, they quickly offered a solution and fixed it. Great people- happy to give them business.

  • Review 9 (2023-10-30 - Rating: 5)

    Extremely professional, from start to finish. We were very pleased with the service. I was at work when Matt came by to put in a new waterline shut-off valve, as well as replace the hardware in our upstairs tub and shower. My wife was really excited when it was done. She called me and said, “We found our plumber!”

  • Review 10 (2023-01-24 - Rating: 5)

    These days, service aint cheap; however, good service is worth its weight in gold! Your Plumber, Heating & Air was very responsive and professional. Theyre worth their weight in gold....Mike is the man!! He came out the same day that we identified a problem with our heating system, and he was quick to diagnose the causes - two worn out and broken parts. He explained to us what the parts did and their importance to the system. Mike patiently answered our questions and quickly performed the needed repairs and tested the system (success!). He also took care of the basic servicing of the system that we were behind on.Its always good when you find a service professional who clearly knows what he/she is doing, but when theyre as friendly and helpful as Mike (and Kelly in the office), the cost is secondary.Well be using Your Plumber, Heating & Air again. Thanks, guys! Job well done....Ken

  • Review 11 (2023-02-22 - Rating: 5)

    Matt and Kelly were consistently responsive, clear, and honest and provided high quality service. We were switching from our gas water heater to an electric heat pump water heater and tried to have several other plumbers do the work over the last year or so, none of which were able to come through on the job. I realize that heat pump water heaters are relatively new and therefore very few plumbers in town have any experience with them, but Matt was willing to learn about the ins and outs and complexities and turn it into a straightforward and completed job. The water heater is working great, even in this exceptionally cold and snowy winter we are having! We couldnt be happier to be off gas with an incredibly efficient water heater that will improve our indoor air quality and save us money year after year. Plus, we can now apply for rebates from both the City of Flagstaff and on our taxes, reducing the cost that much more.

  • Review 12 (2019-01-14 - Rating: 5)

    Your Plumber went above and beyond to ensure our plumbing needs were met. Mike was friendly and easy to work with. He described all the work before he performed it and explained the options to fix our water issue. Mike was professional and courteous during the entire visit and cleaned up the entire area after finishing the work. If every company was as good as Your Plumber, the world would a better place. I highly recommend them and will use them again in the future. Thanks Your Plumber!!

  • Review 13 (2024-02-15 - Rating: 5)

    Excellent, personalized service. Matt, Micah, and Kelly are professionals who care about their customers. Their high level of service and work is hard to find elsewhere. They’ve done many projects with us and worked through some extremely challenging situations, and got us out the other end satisfied and without worry. Thanks guys.

  • Review 14 (2023-03-16 - Rating: 5)

    Amazing service, attention to detail and quality work! Whenever we need a repair or install, weve used Your Plumber. They communicate fully before, during and after a project and ensure you are happy with their work. They are some of the best people Ive worked with since buying a home!

  • Review 15 (2020-09-04 - Rating: 5)

    Quick and flexible response to leaking water heater. Mike and Vida were pleasant to work with, very professional and knowledgeable. Their price was a bit higher, but I believe the value of using Your Plumber paid off in the workmanship, the professional manner of dealing with them and the honest assessment and discussion of options. The install was clean, effective and efficient. Mike is a true professional who takes pride in delivering a first rate, quality install that is better than what was original. Would hire again if need arises.

  • Review 16 (2019-11-04 - Rating: 5)

    Mike, Mike and Vida are all exceptional at what they do. We had to replace the water heater and furnace for our AirBNB. The job required a lot more than the standard replacement. Another estimate was lower in cost, but the communication was poor and we knew they wouldnt come close to what Your Plumber would do for us. Mike clearly explained this to us with the utmost patience over our decision. We only had one day to do both jobs. Mike and Mike worked tirelessly to do a terrific job. We really appreciate them all.

  • Review 17 (2023-04-10 - Rating: 5)

    Matt, Micah, and Kelly are the best. If you live in Flagstaff, you know how hard it is to get some quality service, but Your Plumber goes above and beyond. Weve used them for several plumbing repairs and each time has been a treat. Great communication and quality work. Thanks Team

  • Review 18 (2019-07-24 - Rating: 5)

    Needed to have some duct work and updated HVAC system parts. Contacted Your Plumber based on reviews. Super fast response, great plan to get installed, very fair price. Please the two Mikes were super nice and took great care of my property. Vida is great too. I’m a fan and will be using them in the future.Thank you Your Plumber!

  • Review 19 (2020-11-21 - Rating: 5)

    This family-run business is phenomenal! From the first moments of scheduling an appointment through Vida through the end of the installation done by Mike, everything was efficient and performed at the utmost professional level. Communication was excellent and the bids were clear and comprehensive. Our old conventional tank water heater was at the end of life and our house water filtration system was completely ineffective. To complicate matters, we run off a well. Mike has extensive practical experience and was able to clearly explain the pros and cons of all alternatives. We switched to the largest capacity residential tankless water heater and a Halo filtration system, which is an amazing improvement! We could not be happier and will use Mike for everything plumbing-related!

  • Review 20 (2018-06-25 - Rating: 5)

    Your Plumber was excellent! We called after the piping under our sink started leaking. When Mike arrived and inspected the problem, he informed us of a couple other problems that went beyond the leaking pipes. He was detailed and knowledgeable about everything he was doing. He was extremely kind, very professional, and easy to communicate with. I would easily recommend him again!

  • Review 21 (2024-11-10 - Rating: 5)

    Would not call another plumber!!Great for heating/ plumbing!Trustworthy , honest and friendly!

  • Review 22 (2023-11-29 - Rating: 5)

    The owners and this company are simply fantastic!!! I cannot say enough wonderful things about them. They came to the rescue twice for us within two hours of my call. They are kind, helpful, good people who got us comfy again quick!

  • Review 23 (2020-10-05 - Rating: 5)

    I had a problem with my hot water heater so I called in. Over the phone they were able to diagnose my problem so I was able to set up a date for it to be repaired. Mike is who assisted me and it was a pleasure. He was thorough, professional, and answered all questions I had. The cost was fair and I received a lot of knowledge from Mike. He gave me tips on how to take care of my hot water heater as well as other pieces of equipment to prevent a future call. They are straight to the point and very transparent when it comes to pricing. I was very satisfied with the service that was provided. They went above and beyond when it comes to customer satisfaction as I had called them today (Sunday night, 2 days after the first service call) for a follow up question. I left a voicemail not expecting to reach them today as they were closed. I was pleasantly surprised to receive a call back within the hour from Mike. He answered my follow up question and made sure everything was set and that if I needed any other help to call and let them know. They are my new Go To plumber. I cant recommend their services enough.

  • Review 24 (2023-05-05 - Rating: 5)

    Micah serviced our furnace and a/c unit. He showed up on time, was friendly and professional. He was very thorough in checking our furnace and a/c and gave us a detailed report of everything he covered. We were very happy with the service.

  • Review 25 (2018-03-25 - Rating: 5)

    We are so happy with Mike and Vidas help with our water heater. Of course these plumbing emergencies always happen at worst time; for us it was 10 pm the night before I was to leave on a week long trip. Mike stayed on the phone with me late that night while I cleaned puddles and drained the water heater and we made arrangements for him to come replace our old unit. The new unit is worth every penny as the installation and quality surpass all expectations. Honestly , the best recommendation I can give is that I was not worried for my familys plumbing needs because I knew I left them in good hands with Mike. Thank you for taking care of my home and family in my absence.

  • Review 26 (2019-11-09 - Rating: 5)

    The best plumbing service weve ever had! Vida was professional, friendly and helpful when I called. They had alot on their schedule but called me back quickly when a spot opened up. Mike came over and listened, asked questions, reviewed our needs and came up with options which he thoroughly explained including costs. A plumber with decades of experience AND offers outstanding customer service. And uses current technology! Thanks Vida and Mike!!

  • Review 27 (2024-05-13 - Rating: 5)

    After knowing the owners of this company for decades, I can tell you that they are hard working, honest, knowledgeable, and generous with helpful information. Patiently answering all your questions, they make the information accessible and easy to understand so you can make decisions. You can feel very confident about hiring these guys!

  • Review 28 (2017-09-18 - Rating: 5)

    The entire process of purchasing a new furnace was great. Vita was helpful with setting up appointments and in constant communication with where we were at in the process (great when dropping a few thousand bucks!) Mike and Mikes installation was thorough and exactly the price quoted. While they were here installing, we found some issues with the duct work that they were happy to fix without charge. Will absolutely use them again!

  • Review 29 (2018-05-02 - Rating: 5)

    We chose this plumber based primarily on their ratings. They have lived up to the 5 star rating and I will def use them again if I ever have to. Mike replaced our sewer ejection pump. It was done right and Mike was super detailed. He made things very easy and the pricing and work was very transparent. Thank you!

  • Review 30 (2020-11-17 - Rating: 5)

    Prompt, professional and very reliable service!! We had a tankless water heater and Halo whole house water filtration system installed. Michael has excellent attention to detail, is very thorough and knowledgeable. He recognized a flaw in our existing water heater connection, was diligent in making sure it was corrected and up to code. I will definitely use Your Plumber, Heating & Air services again and highly recommend this business.

  • Review 31 (2018-12-02 - Rating: 5)

    While I had the unfortunate luck of having my water heater AND home furnace die together, I had the good fortune of finding Your Plumber to perform the repair and replacement work. The work estimate was clear and the final price matched the job bid. The final work summary included photos and a clear breakdown of work performed. I was even out of town when this expensive project occurred and Mike and Vida were available for questions and promptly notified me of completion. While this type of home appliance repair work can be sudden and stressful, Mike and Vida do everything to make the process as smooth as possible. Mike also went “above and beyond” with a few details to ensure the new appliance actually looked nice, too. I’m very thankful for the thorough work and I highly recommend Your Plumber, Heating & Air.

  • Review 32 (2017-01-19 - Rating: 5)

    A very satisfied customer.I looked at all the other 5 star reviews and thought they were too good to be true. They were not.My furnace was 26 years old, so when it started making yet another noise I made an appointment to have Your Plumber do a tune-up, knowing full well the furnace would probably have to be replaced; it had to be replaced. However, when its the beginning of January and you need a new furnace, chances are youre going to get gouged. That did not happen. Your Plumber gave me a good price, and replaced the furnace the same day. Also, unlike many contractors, they were not at all stingy with information. Everyone I dealt with at Your Plumber, was friendly, courteous, helpful, and most importantly, competent.Mike, Mike, and Vida are professionals who know how to do their jobs, and they went way beyond the extra mile to make sure I was 100% satisfied.

  • Review 33 (2019-09-19 - Rating: 5)

    Vida and Mike are truly amazing. They have been cooperative, kind, and helpful throughout the long process getting all of our appliances fixed and replaced after having everything tagged for gas leaks. I fully recommend them, they are the best!

  • Review 34 (2021-08-13 - Rating: 5)

    Mike and Vida at Your Plumber are the most responsive and professional plumbing company I have ever worked with. We have had them do repairs at several properties and I know I can count on them to be the best quality parts and installation. I just had a new tankless water heater installed and my garage was cleaner when they left than it has been in a long time. Mike swept the floor and wiped down surfaces. We have now worked with Your Plumber for about five years and recommend them highly! You might pay a little more for their services, but piece of mind is priceless.

  • Review 35 (2017-05-09 - Rating: 5)

    Ive never had to use a plumber before so I dont have anything to compare to but Your Plumber was nothing but a positive experience. I discovered a leak in my ceiling and called Your Plumber later in the morning and Mike was out at my house by that afternoon. Before he did anything, Mike walked me through everything and made sure that I understood what I was looking at in terms of steps and costs. He was quick and efficient in finding the problem, come up with a plan to fix and made sure that I knew and understood every step. Thanks Mike!

  • Review 36 (2018-02-25 - Rating: 5)

    I hadn’t heard of Your Plumber co. Before, but after reading the reviews I thought I’d give them a try. We had a leak from our dishwasher which caused some water damage. When I called Your Plumber Vida was concerned that they wouldn’t be able to come out for a few days because we originally thought it was an under slab leak she told me I should call another plumber to get someone there quickly. Well, that’s what made my decision! I’d wait, because I’ve used numerous others and wasn’t happy! We stopped using the dishwasher and the leaking had stopped. When Mike came out he was awesome! He explained EVERYTHING ahead of time and after making a check of again EVERYTHING he found our water pressure was extremely high which not only effected the dishwasher but he was able to figure out why I was having problems with my water heater (I had a Plumber out 3 times to fix) it was still leaking! Not anymore! Was there more repairs then expected? Yes, but we knew something was wrong and the other Co. should have noticed it! All is perfect with my plumbing now and Mike connected us to a restoration Co.that’s helping us with the water damage. Can’t say enough good about Your Plumber! On time, clean work, knowledgeable experience, friendly and professional. Thank you so much!! Sincerely Laura

  • Review 37 (2017-11-09 - Rating: 5)

    Above and beyond, that is the way to describe Mike and Mike at Your Plumber. We had an issue with our furnace that stemmed from the original installation (not done by them). We ended up needing a whole new unit. They were up front with everything and were able to outline a plan that would work with the way the house had been constructed. Not only did they install the new unit at a price we seemed was fair, they also fixed and dialed in other things along the way to make the whole situation correct.

  • Review 38 (2019-10-25 - Rating: 5)

    The Your Plumber Team was vigilant about repairing the water heating system in my rental. They coordinated the gas company and my renter to effect a solution within a day. Final costs were as stated beforehand. No waiting! No troubles! Great communications before and during the repairs as well as follow up discussions. Kudos to both the field team and the office.

  • Review 39 (2022-10-27 - Rating: 5)

    We had Micah come out to look at both of our furnaces that were acting up. He showed up on-time, was very friendly, and fixed both furnaces in a very timely manner. He also explained the issues and provided us with some information on how to determine if we have a problem moving forward and a few quick fixes for those easy problems. Really appreciate this service!

  • Review 40 (2022-06-29 - Rating: 5)

    I’ve had a couple great experiences with Your Plumber. I initially had them by to do a check on a super old furnace last fall. They looked at it, and instead of giving me the run around that we needed a new furnace, told me some things to look for said it would give me another couple years.Flash forward to this spring, with fire season eternally on our radar, we decided to get a new AC unit, and figured we’d take care of the furnace and another super old water heater at the same time.Mike did a fantastic job with walking me through the process, and the folks who helped him revamp our HVAC lives were all so professional. The work was done quick, it looks / works great. Highly recommended.

  • Review 41 (2018-08-14 - Rating: 5)

    Mike & Mike with Your Plumber replaced our 23 year old furnace and moved our HVAC return to two new locations that worked with our new renovation floor plans. They were very thorough, clear and I myself appreciated that the price they quoted was the price I paid when the job was complete as it was a big daunting job for us. Mike S. took the time to explain to me much of the why in the work they were doing. In light of some challenges that arose with our project on the day of install, they did what should be done to get the job done right as I would have myself. These guys are pros.Thank you!

  • Review 42 (2018-02-04 - Rating: 5)

    Above and beyond! Mike was great about answering all our questions. Pricing was very fair and transparent. Their work was high quality, and they kept the workplace very clean. Your Plumber was incredibly courteous, and they really went above and beyond. They will be be our plumber for any future needs!! No complaints at all!!

  • Review 43 (2018-07-13 - Rating: 5)

    I needed to update and replace the plumbing in my new house in Flagstaff. I had had several unpleasant and strange experiences while looking for a plumber, which I wont go into here, but suffice it to say that after these experiences I was quite discouraged. While once again researching plumbers on line I came across Your Plumber and read some of the reviews. They offered a complete plumbing consultation for $99, refundable if you went ahead with the work they recommended. I decided to set up an appointment.Mike came to my house at the agreed-upon time and spent two hours going over every plumbing item in the house, in great detail, giving a rough estimate of the cost as he went. It was a very educational experience, well worth the $99 even if I hadnt gone ahead with his recommendations because Mike is not only driven to excellence, he is a virtuoso of the plumbing profession. His recommendations were not inexpensive, but I needed to get the work done. I knew that if I took a piecemeal approach I would be facing continued plumbing problems for as long as I lived in the house, and as an old retired guy, I did not want to spend the rest of my life dealing with bad plumbing.He did all the work in three intensive days, plus a few hours to touch-up details. He installed three new toilets, three new bathroom faucet sets, a new kitchen sink and faucet set, a tankless water heater and whole-house water filter, a new deep soaking tub, and replaced the valves for the second floor washing machine and dryer. He was punctual, did what he said he was going to do, kept me fully informed as the job progressed, and showed me many aspects of my plumbing system that I would never have otherwise known about. For example, he showed me that the whole-house water pressure regulator valve had failed, something that the home inspector had missed when I bought the house. The water pressure throughout the system was therefore too high - 133 psi - putting a strain on all the fixtures and no doubt accounting for several of the leaks that were occurring. He also replaced the kitchen faucet set he first installed, after it showed a minor defect.Mikes work was of the highest quality, and worth every penny. More important is the peace of mind I now have about living in my house without having to worry about my next plumbing crisis and having to find a good plumber in Flagstaff to fix it. I know I can call Mike Spear at Your Plumber and the problem will be fixed the right way, and promptly. Many thanks, Mike!

  • Review 44 (2020-10-28 - Rating: 5)

    Our experience with Your Plumber was excellent. They are by far the most professional and best HVAC and plumbing company in Flagstaff. Our furnace stopped working when it was just five years old. Another HVAC professional in Flagstaff tried to diagnose the issue and after three visits he gave up and never came back. Mike from Your Plumber figured out what the issues were in just a few minutes, and we learned that a different HVAC company in Flagstaff had installed the furnace improperly in about six different ways. Their faulty installation caused the furnace to fail. It turns out they had installed our water heater improperly too. Both Mikes from Your Plumber came in and replaced our furnace and water heater. They were extremely clean and careful in their work. They made sure to get the necessary permits and City inspection. And they carefully documented everything they did to show the faults in the original installations. I highly recommend. Vida is very nice and helpful on the phone and the Mikes are great at explaining everything in person.

  • Review 45 (2021-05-15 - Rating: 5)

    I called Mike and Vida to schedule an appointment to come out and see why my water heater wasn’t heating correctly. They both called me back and explained how the hot water heater and house heater are a combo unit, and offered advice as to what I could try to do myself before having them come out. Mike went into detail with me, explaining what I should do and why I needed to do it. I came away from the call not only understanding a lot more about my system, but also knowing without a doubt who I’ll call next time I have any heating issues.

  • Review 46 (2019-03-12 - Rating: 5)

    We have had lots of plumbing issues in our house and have used several different plumbers here in town and have been dissatisfied with most of them. (some even left projects incomplete!). Mike with Your Plumber was an amazing find! He is very knowledgeable and personable. He knows his stuff, is meticulous in doing a job right and is honest. He even fixed a pipe that a previous plumber left incomplete for no extra charge (I didnt ask him to do this, he just did it and it was unrelated to the job we were paying him for). He is not the cheapest plumber in town compared to some of the larger companies, but you truly get what you pay for in parts and expertise. His wife Vida works in the office is also lovely to talk to and kept us updated and informed. I cant recommend them enough!

  • Review 47 (2017-04-21 - Rating: 5)

    Your Plumber provides timely, professional and reliable service. Mike expertly installed an ADA toilet for my business. He sat down with me and explained my options clearly after an evaluation. Exceptional customer service from start to finish. I highly recommend Your Plumber.

  • Review 48 (2018-08-31 - Rating: 5)

    What a great team! I work in Minnesota, but my retirement home is in Flagstaff. I needed a secondary gas line run for future appliances. They put up with all my questions and concerns; and I had a lot since I was getting things set up from 1500 miles away. (Thanks Vida!) Super efficient and fast, and didnt leave a mess! Mike went above and beyond on this job. He knew what I wanted right now, but also facilitated future work. I am much more than satisfied. You will do yourself a favor by calling them. I have future projects, and we have already started talking about them. I couldnt have gotten better service.

  • Review 49 (2018-03-12 - Rating: 5)

    Time for another review after the installation of a whole-house water filtration system—again I am simply thrilled. While my primary purpose for this expense was for the sake of my tankless water heater and oil-rubbed bronze fixtures that were showing signs of deposits after only a couple months, I have been amazed at how great the water feels. My very dry skin is only mildly dry. As stated below, the professionalism and pleasantry of Your Plumber is outstanding. I still highly recommend them and am so glad to know there is someone I can call if problems ever arise.Very polite and professional, and simply stellar with installation of tankless water heater and water line to horses. Their pleasant attitudes remained even after being faced with unexpected, challenging obstacles. Even more amazing was their adherence to completing the jobs on time! I highly recommend Your Plumber.

  • Review 50 (2022-03-19 - Rating: 5)

    Mike, Matt, and Micah were great. Mike looked over the job, and then discussed all the details “in detail.” We knew what to expect, and why. Service was professional from beginning to end. We look forward to a long relationship with Your Plumber, Heating & Air. Thanks Mike!

  • Review 51 (2018-06-20 - Rating: 5)

    We had a water heater emergency and called around (on a weekend night). Even though he was out of town at the time, Mike was the first to call us. He and Vida were terrific to deal with. He did what he said, on time, and very professionally. And he explained what was needed and why. I would recommend them to anyone.

  • Review 52 (2018-08-02 - Rating: 5)

    I chose Your Plumbing Heating & Air based on Google reviews.It is a local, small company and every one is very respectful and knowledgeable. They showed up on time for the install, talked to me about options, kept me informed of their progress (I have an older home and they had to make things to make the new furnace work with my old ducting), and cleaned up afterward.They also gave me instructions about the new thermostat and how to register the furnace and left clear instructions on how to get it inspected by the city. I am very pleased with the entire experience and highly recommend them. I am so pleased that I will call them with any plumbing problems should the need arise.

  • Review 53 (2018-02-28 - Rating: 5)

    Amazing company! Our furnace stopped working mid-Feb, and Vida was able to get Mike out to fix it asap. They gave us options for fixing the issue, and even helped with a separate water emergency - they referred SOS over (who came immediately to help stop further damage and dry everything). Will definitely use their services again!

  • Review 54 (2019-10-21 - Rating: 5)

    These are the guys you want working on your home! Communication was great. They definitely took the time to explain to us what they were doing and why, which I personally really appreciate. They have been in the business a long time, and their experience shows. They know what they are are doing, skip the common shortcuts, and pay attention to the details. We experienced very friendly, quality, and thorough service from the people at Your Plumber. I highly recommend this company.

  • Review 55 (2018-09-28 - Rating: 5)

    We had a Halo water system installed by “Your Plumber” last month and We love it. I love the fact that there is no maintenance and is going to save our new appliances from build up. We also do not have to by bottle water anymore and my skin and hair do not feel slimy after showering like it did with our previous salt water system. I highly recommend this system:)

  • Review 56 (2017-07-06 - Rating: 5)

    Mike was the fourth technician to look at our unit to try and solve a nagging problem. Unlike the others, he quickly analyzed the problem and explained it in detail to us. He worked tirelessly in a very hot attic to resolve the problem. We subsequently signed a 2 year maintenance agreement because of our confidence in Your Plumber.

  • Review 57 (2017-10-24 - Rating: 5)

    Excellent service! Mike Spear helped us with our plumbing emergency by fitting us in on a very busy Friday! We are so grateful for his careful work and thorough explanations. His wife, Vida was kind and helpful coordinating our service by phone. We are very appreciative to know that this level of service is available in the Flagstaff community!

  • Review 58 (2019-12-16 - Rating: 5)

    The two Mikes and Vida were awesome. Since I don’t live where the work was being done they were very helpful in arranging the work when I could be there, very professional and followed up with me via phone on several occasions when I had questions. They also provided me with a very detailed description of what the problem(s) was, options for repair/replacement and then a description of what work was done including photographs. Would highly recommend them and they are definitely my go to people in the future.

  • Review 59 (2021-08-06 - Rating: 5)

    Mike & Mike have done a fantastic job replacing our old heater & adding an a/c unit as well as replacing our old water heater with a tankless water heater & halo water filtration system. They have been great to work with. Highly recommend/

  • Review 60 (2019-09-19 - Rating: 5)

    Had a water main break at my B&B in Flagstaff which in my case is an emergency with guests checking in. I called Your Plumber, Heating & Air and I am so thankful I did. Vida answered my call and let me know she would have one of her Technicians out as soon as possible. She called when they were on the way and instructed me on how to call AZ 811 to make sure it was safe to dig and do the repair. They did a really fantastic job and cleaned the area completely when they were done. I was back in business in a matter of hours (I was dreading it could have been days...) I cant say enough how much I recommend Michael and Your Plumber, Heating & Air if you have ANY plumbing issues. I have already scheduled my furnace inspection with them for next week! Thanks again!

  • Review 61 (2018-12-05 - Rating: 5)

    Your Plumber did an outstanding job in all respects. They provided excellent communication, multiple options for products, written proposals, outstanding service and prompt followup. Form our experience I would highly Your Plumber for your plumbing needs. We will continue to use them for all of our plumbing needs.

  • Review 62 (2016-11-23 - Rating: 5)

    5.5 stars - Fantastic, honest, quality service! They dont just tell you, they show you whats gone wrong and what needs to be fixed, and will be honest about options and cost. They also go above and beyond to make sure you are taken care of. We had a ton of work that needed to be done on a tight time frame, and they made it all happen without sacrificing quality. The most friendly and professional plumbing or heating service I have encountered.

  • Review 63 (2018-11-03 - Rating: 5)

    Mike took a lot of care in addressing our problem and made sure I was comfortable with the solution before doing the work. I was very satisfied with his knowledge and professionalism. I highly recommend Your Plumber!

  • Review 64 (2023-07-07 - Rating: 5)

    Your Plumber, Heating, and Air was able to get out to my house sooner than anyone else when I was having issues with my HVAC. The tech even offered to walk me through the system so that I could become educated on the ins and outs of how things worked. Great people and great service.

  • Review 65 (2016-10-21 - Rating: 5)

    Fantastic company! Came as soon as they were called for the emergency I had and was able to fix the problem professionally and promptly. Mike was very courteous, knowledgeable, and patient with all the questions I was asking. Would call anytime I had any future plumbing issues!

  • Review 66 (2019-01-02 - Rating: 5)

    Very friendly! I had come home from vacation on New Years Eve and my pipes were frozen due to my furnace breaking sometime while I was gone, and everyone was closed for the day. Mike and Vida picked up the phone and were able to talk me through everything and give me reassurance about what I could do to fix the problem. No service or maintenance charges for the phone consult!Thank you Mike and Vida!

  • Review 67 (2017-08-12 - Rating: 5)

    Great same-day response on the trouble call ( less than 4 hrs ) then outlined several options for replacement of the defective water heater.The replacement was installed the next day quickly and neatly which resulted in a significant improvement in our hot water supply, not to mention that the new install really cleaned up that corner of the garage...

  • Review 68 (2021-11-16 - Rating: 5)

    As a first time homeowner, with parents who live out of town, I was really nervous calling someone to come and help me and trusting that I would not be taken advantage of. Mike came and assisted me with a leaky faucet. In addition to explaining the issue, he also taught me some things (where my main water shut off is, how tight is tight when it comes to plumbing, and recommendations for what to expect if another issue were to arise). Dont get me wrong, my dad is the best man I know for helping me with my home projects, but Mike is a close second when is comes to trustworthiness and help. I know who Ill be calling in the future!

  • Review 69 (2021-11-05 - Rating: 5)

    Replaced an outdoor faucet and installed a new pressure reducing valve in my house. They did great, clean work; the part that stands out for me was excellent communication throughout the process. They gave a courtesy call the day before, explained the job in detail and called the following day to check in. It was also a nice touch that they put a rug down over my floor while working to contain the mess. I would recommend them.

  • Review 70 (2018-07-12 - Rating: 4)

    The work was excellent. I rate them 4 stars because when I first contacted them they suggested an appointment one week out. This seemed too long to wait on a plumbing problem so I wasn’t comfortable. At that point, they all of a sudden got me worked into their schedule the next morning. They quote by the job vs parts and labor, which would be okay if reasonable. After the repair, I priced out the two parts they used and even if I doubled the cost of these parts for mark up purposes, it would make their labor over $238/hr which I feel is extremely high. Great work but plan on paying a premium for it!

  • Review 71 (2018-02-03 - Rating: 5)

    My wife and I contacted You Plumber here in Flagstaff to have a Halo 5 in-home water filtration system installed. Our goal was to 1. Remove the horrid chlorine from our drinking and bathing water (we have small children) and 2. Try to ‘soften’ our water. Mike and Vida were very professional in explaining the advantages and potential cost savings. From the time Mike and his crew came over he was on time and very helping explaining the procedure every step of the way. Suffice to say, we are more than satisfied with the work Your Plumber did for us and our children.

  • Review 72 (2019-10-22 - Rating: 5)

    Your Plumber is a top notch family run team. Michael is very knowledgeable and meticulous in his work. I recommend Your Plumber if you want a job done right.

  • Review 73 (2018-10-09 - Rating: 5)

    Service! Nice to call and get a fair solution. Options without the scare tactics. Mike the service provider was professional and prompt. He walked me thru the billing. Gave me options to replace an old furnace. Thank you Mike. Well be using this company again.

  • Review 74 (2021-06-02 - Rating: 5)

    My failed water pressure regulator under ground was removed. Mike installed a new pressure regulator in my water heater closet along with an expansion tank. Vibrating pipes are a thing of the past. Quality work from professionals.

  • Review 75 (2019-10-25 - Rating: 5)

    Quick response and very nice people. It wasnt inexpensive work to have done but It was necessary and done correctly to correct an original installation issue. They also offer free tips for keeping your house safe from plumbing flooding when there are power failures in Kachina Village...How cool is that.

  • Review 76 (2023-08-13 - Rating: 5)

    These guys are great! Matt its very punctual, super friendly, and they charge very reasonable rates for the quality of service they provide! Only plumber ill ever use!

  • Review 77 (2019-11-14 - Rating: 5)

    Your plumber put in a new furnace for us last week . It was a furnace placed in attic and more difficult than usual. We found them quite professional They were exceedingly clean,courteous and we would recommend them without hesitationDavid and Jean Hockman

  • Review 78 (2018-03-14 - Rating: 5)

    Mike took the time to problem solve issue with malfunctioning thermostat over the phone. Ended up being just what was needed. He saved me service call fee by walking me through how to replace. Should be more honest businessmen like him in Flag! Thanks Mike!

  • Review 79 (2019-09-21 - Rating: 5)

    We had an A/C system installed yesterday. Your Plumber was on time, within estimate and courteous. They also had some great ideas to simplify the project. It was all good!

  • Review 80 (2020-12-14 - Rating: 5)

    This company really knows their trade. They are detailed and understand the products they are installing. The owner is very concerned and makes sure that his installations are done the right way. If you are looking for a company that will return your calls, get the job done complete and properly, you will be glad you chose them.

  • Review 81 (2018-12-25 - Rating: 5)

    Thank you to Mike & Vida from Your Plumber, Heating & Air for helping and guiding me on the phone to get my water heater running. We just moved in yesterday and they were able to guide me on Christmas. Very Merry Christmas. And yay for hot h20

  • Review 82 (2017-08-01 - Rating: 5)

    Recently, we moved from Phoenix to a house in Flagstaff AZ that was built in 2002 and had central air conditioning (A/C) installed later on in 2005. During the heat wave of this summer, we noticed that the air conditioning was highly inefficient and indeed, was freezing-up and shutting off after seemingly working endlessly without ever cooling the house down.We called “Your Plumber” and they came out and quickly identified the problem. The added on A/C unit installed in 2005 was horribly mismatched with the furnace and additionally, some ducting had been dry-walled over also. A new furnace with the ability to work efficiently with the A/C unit corrected the problem.“Your Plumber” also installed a HALO 5 water treatment system different that the old add-on salt water softener system we tolerated in Phoenix. The HALO 5 system is a much better option that what we previously had in Phoenix.But, perhaps the best part of our experience with “Your Plumber” was in the manner and time they spent explaining the options and fixes that we could choose from to correct our A/C system and treat our water to our total understanding, allowing us to make informed choices on what we needed and wanted in our home.We highly recommend that for any plumbing, heating, air conditioning, or water treatment decisions for your home, be assured that you need not look for any other; just pick up the phone and call “Your Plumber!”

  • Review 83 (2019-12-24 - Rating: 5)

    Mike helped us fix the leak under our sink over the phone and charged us nothing. He was on the phone with my husband for an hour until 7 pm walking him through the process. Mike will always be our plumber!! Thank you Mike!

  • Review 84 (2024-03-04 - Rating: 5)

    Very knowledgeable, kind, and helpful from start to finish! Would recommend Your Plumber Heating and Air to anyone!L.A.

  • Review 85 (2017-11-29 - Rating: 5)

    Mike & Mike were as courteous and professional as anyone I’ve ever dealt with. They went above and beyond what was repaired and it was done faster than expected. Top notch company to deal with!

  • Review 86 (2017-09-02 - Rating: 5)

    Very friendly and professional. Did excellent work and kept me informed on the job as it was being completed. I would highly recommend this company. Its family owned and operated. The work they did for me was on a 1950s house that needed wasnt an easy install but they made it all work beautifully!

  • Review 87 (2020-01-15 - Rating: 5)

    These guys are truly the BEST AC and Heating company in Flagstaff! 10/10 would recommend to anyone, they were so easy and kind to work with and did the job RIGHT! There’s a reason why they’re voted Best of Flag year after year, because it’s true!

  • Review 88 (2019-11-01 - Rating: 5)

    I had a problem with my system and little funds to fix. Instead of sniping me for money the company did a system diagnostic with me over the phone to help me clear up the issue. Mike and his wife are amazing and I highly recommend their business.

  • Review 89 (2023-01-17 - Rating: 5)

    Super service, prompt, professional and personable. Your Plumber Flagstaff is my plumber (and HVAC pro) from now on.

  • Review 90 (2020-03-01 - Rating: 4)

    Mike was on the phone with me for at least 40 minutes walking me through checks to make sure we didnt need to replace our water heater. He was there when we needed him. Thank you!

  • Review 91 (2016-10-24 - Rating: 5)

    I happily refer Mike to my customers. He is friendly, professional, and thorough. His work is the best I have seen.

  • Review 92 (2020-05-02 - Rating: 5)

    Very knowledgeable and experienced,. Always professional. Quality of work is way above normal.Mike and Mike are the best and Vida keeps it all running perfectly. Great job 👍

  • Review 93 (2019-05-29 - Rating: 5)

    Mike went above and beyond to solve my plumbing problem. I will never call another plumber. He gets the job done right!

  • Review 94 (2020-05-01 - Rating: 5)

    We had plumbing and heating work done. Excellent service using high quality materials. Passed inspection with flying colors.

  • Review 95 (2024-03-12 - Rating: 5)

    When Matt promptly arrived for the appointment with Your Plumber, Heating and Air, he approached plumbing/heating and air with the highest quality professional care, and attention to detail and quality workmanship. During any scheduling or communications, Kelly was timely, professional, and friendly during every interaction. From my experiences, I fully trust Your Plumber, Heating and Air and would recommend them to anyone in need of plumbing or heating and air work.

  • Review 96 (2017-02-18 - Rating: 5)

    Knowledgeable and professional provider. Positive experience from estimate thru project completion - plumbing for my horse barn.

  • Review 97 (2017-12-05 - Rating: 5)

    Always a pleasure and assurance when I call upon Your Plumber, Heating & Air. Thank you for taking care of us!

  • Review 98 (2019-12-30 - Rating: 5)

    Mike and Mike are awesome! Always punctual and very thorough. We wont use anyone else.

  • Review 99 (2018-08-17 - Rating: 5)

    Job was done right and in good time. Mike went the extra mile to be sore that everything was done right.

  • Review 100 (2017-03-26 - Rating: 5)

    The Mikes were very helpful, knowledgeable, and professional. Thank you for all your hard work.

  • Review 101 (2017-07-24 - Rating: 5)

    Fabulous experience. When I need plumbing assistance again, they are the ones that I will call.

  • Review 102 (2022-10-03 - Rating: 5)

    Cannot recommend these guys highly enough! Best experience we’ve ever had with the trades.

  • Review 103 (2020-01-03 - Rating: 5)

    The Your Plumber team is the best in Flagstaff! They are reliable, trustworthy, and do quality work. Our hot water heater went out during the one of the coldest weeks of December and they were able to replace it right away!

  • Review 104 (2018-03-08 - Rating: 5)

    My husband and I called Your Plumber on recommendation from our cabinet guy, and it was the best thing we have ever done. Mike fixed ALL of our many issues that arose in the restoration & updating of our home. Mike, thank you for all of your hard work and flexibility.The peace of mind I have in knowing my home was repaired by such a high quality professional is beyond measure. I highly recommend Your Plumber.

  • Review 105 (2017-08-16 - Rating: 5)

    Amazing, speedy, and excellent customer service! Whats not to love. They did a super job, they came quickly, and were very professional. Highly recommend these great guys.

  • Review 106 (2021-02-04 - Rating: 5)

    We had an issue with our furnace that was installed 2+ years ago by Mike and Mike. At first they had a hard time identifying the issue, but they wouldnt give up. If took a couple of trips but they were patient and fixed the problem. We were very happy with their work and their dillengence, were starting a partial kitchen remodel any wouldnt use anyone else!!! Mike & Linda Stark

  • Review 107 (2017-01-21 - Rating: 5)

    Mike & Mike are the best! They worked us in on a busy Friday in a snowstorm! Professional, knowledgeable, courteous, and fair. They took extra time to ensure I understood what I could expect from the repairs, which were timely and effective. In terms of customer service, it doesnt get any better than this.

  • Review 108 (2017-01-02 - Rating: 5)

    Great company. We just had them out to replace our thermostat. Come to find out we had to replace our furnace which was over 35 years old. Mike and Mike were fantastic. They didnt up sell us on a new unit. They were very professional from when I placed they call to the office until the job was complete. They cleaned up after the job was complete. I would highly recommend them. Thank you and Happy New Year. Its nice a warm again in our house

  • Review 109 (2018-04-06 - Rating: 5)

    Mike came when promised and was able to fix my leak the same day without any trips back and forth to town. Vida was great to deal with on the phone and she called back for a follow-up a week later.

  • Review 110 (2017-07-19 - Rating: 5)

    My wife and I wanted to have the coolest house on the block, and Your Plumber Heating & Air made it happen! Once again, they gave us the best product and the best service! Thank you all at Your Plumber Heating & Air, for your professionalism and great work.

  • Review 111 (2016-10-27 - Rating: 5)

    Really good company, highly recommended. Your Plumber came as soon as they possibly could to fix the everything. Mike new exactly what he was doing and came with all the tools necessary. Excellent work done, and done in a timely manner.

  • Review 112 (2017-06-14 - Rating: 5)

    This is the third time I used Mike for plumbing issues. Same as the last 2 times, we got a return call to schedule a meeting, we had a discussion of what Mike might think the problem is and the next day, we got a couple of options with prices... lucky for us, the first option was the one Mike was able to get to work. My wife and I are amazed at Mikes Passion for Plumbing and his thoroughness before he starts a job. If you want it done right, call Mike.

  • Review 113 (2017-04-18 - Rating: 5)

    Vida was great setting up a convenient time and Mike was very knowledgeable about identifying and communicating our furnace issues. He took a peek at the water heater for us as well. Nice folks. Would highly recommend.

  • Review 114 (2016-10-26 - Rating: 5)

    Your plumber, heating, and air responded to our issue in a very timely manner, and Mike knew exactly what he was doing. I would highly recommend this company to anyone looking for excellent plumbing work.

  • Review 115 (2018-03-04 - Rating: 5)

    Great and friendly service provided in a very timely manner turned a difficult situation into a good indeed excellent one

  • Review 116 (2019-10-07 - Rating: 5)

    Couteous, professional service. Everything was upfront and explained to us in detail. I will definitely use again and recommend.

  • Review 117 (2018-12-21 - Rating: 5)

    Great service. Very professional. Did a wonderful job!

  • Review 118 (2019-03-27 - Rating: 5)

    This caliber of customer service and quality work is hard to find these days! From the moment they answered the phone on the first ring to the final contact out the door after work was completed was an A+ experience. Mike and Vida made us feel like they we were members of their own family when they were taking care of our furnace needs. Their knowledge in the field, attention to detail, pride in workmanship, and ethical practices instill confidence in choosing Your Plumber for all our plumbing and HVAC needs!

  • Review 119 (2017-05-28 - Rating: 5)

    Flat out amazing service! Leaps and bounds above any other plumber Ive ever met. Mike will tell you the hard right way not the easy wrong way to get things done. Extremely professional through the entire job!

  • Review 120 (2022-03-06 - Rating: 5)

    While plumbing repairs are often costly, weve been working with Mike at Your Plumber for nearly 10 years now. From installing a new water heater when our older one failed, to adding additional components to the water heater to help us more efficiently heat the water in our home, to repairing multiple faucets and leaks, as well as a new sink/faucet install, Your Plumber does it all. Mike truly cares about your knowledge as a consumer, giving helpful advice about how things tend to break down and easy maintenance tips so we can get the most life out of our plumbing. I highly recommend Your Plumber if youre looking for a company that provides thorough, reliable, speedy, truthful and professional services.

  • Review 121 (2016-12-30 - Rating: 5)

    Great experience, great expertise, fair prices. 24 hrs from my call to having a new furnace installed. Highly recommended.

  • Review 122 (2022-02-09 - Rating: 5)

    Mike and his team (Micah and Matt) were responsive, respectful, and incredibly professional in the water heating job they completed at my residence. Mike explained in detail what needed to be done and ensured I understood every step of the process. Something else I appreciated about him is he ensured this was something I wanted to move forward with without any pressure. After working with Your Plumber, I have saved their number in my phone and will continue using them for every plumbing and heating needs! Highly recommend! Thank you so much for your service, Mike, Micah, and Matt. :)

  • Review 123 (2016-08-05 - Rating: 5)

    Excellent service! Ive already referred 3 people to Your Plumber, Heating & Air. Mikes service is top-notch – he takes the time to explain everything, efficient & on-time, and left the workspace clean.

  • Review 124 (2017-03-13 - Rating: 5)

    My very old furnace broke, I called them and they came out that day and replaced it with a new one. They also fixed some poorly done, definitely not code things on my water tank that the previous owners had jerry-rigged for free. When the inspector came out for the furnace he pointed out a few other things the previous owner had jerry-rigged that he didnt like so the two Mikes came back out and fixed those for free even though it wasnt even what they had installed or done. They were completely professional and really nice. I completely recommend them, they went way above and beyond for me!

  • Review 125 (2017-12-05 - Rating: 5)

    They responded quickly and repaired my furnace!

  • Review 126 (2016-12-01 - Rating: 5)

    Fast, thorough, fair, and professional. I highly recommend this business.

  • Review 127 (2017-05-08 - Rating: 5)

    Very good. Mike did a lot of work in my old home. He is experienced and gave me a heads-up before proceeding. Replaced 5 faucets & replaced a toilet. Very professional, worked clean and asked if I was ok with everything being clean enough when he left. Also got a follow up call after two days asking if everything was ok. Wow, thats never happened! Not a drip in sight after he left. Best comment is......I wd certainly call again for plumbing work in the future. Thank you Mike and Vida! Great professional work.Jm

  • Review 128 (2018-05-12 - Rating: 5)

    Mike and Michael installed a new tankless water heater when our 16 year old one died overnight (well, we helped kill it that day before by descaling it). We also had a whole house water filter installed as we understood the benefits of having one with a tankless water heater. The explanations for the products and the work to be be done were detailed and thorough - it helps when when the folks installing things actually have the products in their own homes. Your Plumber was very responsive and their work was meticulous - one of the best contractors we have worked with in the city. They even went above and beyond with some extra work and parts that came up while doing the job without impact to the quote, though we would have gladly paid for it. They really made the difference. And we are very happy with our new heater (which puts our old one to shame) and the whole water filtration - there are so many ways were it is obviously making a difference. We will most definitely work with them on any future plumbing projects.

  • Review 129 (2017-11-29 - Rating: 5)

    Great service, communication - fixed errors and sloppy work by previous plumbers in Flagstaff. The BEST in town!

  • Review 130 (2020-03-20 - Rating: 5)

    Mike saved the day yet again, this time by phone! Furnaces, plumbing, disposals, Your Plumber does it all.

  • Review 131 (2019-05-15 - Rating: 5)

    Fast and professional service! Affordable rates too!

  • Review 132 (2017-12-16 - Rating: 5)

    Professional and very informative. Quick service! Thank you.

  • Review 133 (2017-12-05 - Rating: 5)

    Thorough and transparent service. Prompt too!

  • Review 134 (2022-01-02 - Rating: 5)

    Professional

  • Review 135 (2017-04-17 - Rating: 5)

    Great service