Cregger Plumbing, Heating & Cooling

Photo of Cregger Plumbing, Heating & Cooling

Located in Ferndale, Michigan

Address: 2335 Goodrich St, Ferndale, MI 48220, United States

Phone: +1 248-560-7780

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-06 - Rating: 5)

    UPDATE FROM 1 TO 5 STARS: The tech from yesterday showed up at 8am and was very apologetic about his oversight. It was a simple fix and he took care of it promptly. While he was here I received a call from the owner who was calling from his hospital bed. They offered a refund, including the amount I paid for a plumbing service last week. The office also called and apologized while the tech was here and offered to make things right. Mistakes happen and I was mostly upset over the fact that nobody called back after leaving a message with the answering service. In short, if you want a company who is human and accountable for their mistakes, who goes out of their way to make things right, call Cregger.ORIGINAL REVIEW: I was taken in by all of the reviews. This is the 1st time weve used Cregger for our hvac system. It was a simple AC preventative maintenance appointment. The tech said despite the age of our system it was in great shape. He changed filters (we provided) and cleaned the coil. When he left he said it was working great. 3 hours later I couldnt figure out why it was so hot in the house (77) when it had been 71 upon his arrival. I went outside to check the condenser and it was not turning on despite the inside system running. I discovered he had pulled the power source and left it like that! I called the after hours number expecting someone to make it right and was told they would call today. Well, its now 11:30pm and no call. I am so disgusted with the horrible service and lack of follow up. So, when I received their text asking to write a review.. here you go! The tech should have powered on the inside unit and checked the condenser to be sure it was working before he left. Totally unprofessional and careless. Buyer beware, and dont expect any replies after hours despite the open 24 hours advertising.

  • Review 2 (2025-01-06 - Rating: 5)

    Kody was professional and explained my problem and the solution clearly! He was timely in completing the repair and friendly! The estimate he provided broke down multiple scenarios and was accurate of the final charges. He also walked me through potential maintenance to consider in the future! Would definitely call for any futures needs.

  • Review 3 (2024-07-31 - Rating: 5)

    I recently had an outside valve and hose bib replaced by Cregger Plumbing, Heating & Cooling, and I couldnt be more satisfied with their service. Paul Pauly was the technician, and he was nothing short of exceptional. Paul was knowledgeable, professional, and thorough in his work.For the hose bib replacement, he installed a new standard PEX hose bib and adapted it to the PEX system inside the house. He also used clear caulk to fill in any gaps and securely screwed the new hose bib to the outside wall. After installation, Paul tested everything to ensure it was working perfectly and took the time to show me how to properly winterize the new setup.Overall, the service was top-notch, and I highly recommend Cregger Plumbing, Heating & Cooling for any plumbing needs. Thank you, Paul, for your excellent work!

  • Review 4 (2024-12-24 - Rating: 5)

    He did a great job and saved my Christmas! I was so stressed and worried. He showed up on time, fixed problem so my plumbing would work and explained my options for prevention and possible future needs. He was kind, professional and made me feel confident and comfortable with my decision to call Cregger for my plumbing repairs. I am so grateful.

  • Review 5 (2024-06-19 - Rating: 5)

    Danny and his crew offered us the best solution to our problem. We could not believe that it only took 2 days to implement the changes. Everything was done per our agreement - on time and professionally. Danny always took the time to explain what he was doing and what the next steps were.

  • Review 6 (2024-12-20 - Rating: 5)

    Cregger is our go-to for plumbing repairs. They do quality work and have a solid system for fielding inquiries, providing written estimates, and dispatching plumbers to do the work. Its rare to find this level of back office efficiency in the trades, and it really reduces the burden of managing a household repair situation. I appreciate these guys!

  • Review 7 (2024-08-20 - Rating: 5)

    I couldn’t be more pleased with the service provided by Brian from Cregger Plumbing Heating and Cooling. They were quick to respond to my call, and the Brian arrived right on time. He was courteous, professional, and thoroughly explained what needed to be done. The issue was resolved. The rate was fair and transparent, with no surprise fees. I highly recommend Cregger Plumbing Heating and Cooling for anyone in need of reliable and efficient plumbing services. I’ll definitely be using them again in the future as needed.

  • Review 8 (2024-08-22 - Rating: 5)

    First time home owner. I’ve tried a few different companies in the area for my plumbing needs but I think this last visit has made me brand loyal to Cregger. They’re just super friendly and knowledgeable. They explain things well so that I understand what they did and they give advice on how to better maintain things. Prices are reasonable for the services provided. Shout out to Tom for fixing my garbage disposal today. I’m excited to use my kitchen sink again!

  • Review 9 (2024-09-04 - Rating: 5)

    Ryan was personable and professional, and very knowledgeable. He was confident and also great at explaining what the issue was, how he would attempt to fix it and things to keep in mind for the future. This experience was so much better (and more affordable!) than the previous plumbing company that came out. He also waited while we ran water to test everything to make sure his work was complete. 10/10, WILL be calling Cregger again for anything plumbing related! Thank you!

  • Review 10 (2024-08-12 - Rating: 5)

    I had a really excellent experience working with Cregger Plumbing. I had a difficult Hot Water Heater installation where two previous plumbing companies had turned down the job. Cregger was able to complete the job to a very high standard. Their ability to go above beyond with great communication and skilled technicians really saved me when I needed it. Highly recommended. Thanks. Ben

  • Review 11 (2024-07-29 - Rating: 5)

    From the start of the call to the tech coming out first thing in the morning, I had a great experience. Carl was very friendly, explained everything, and they are coming out tomorrow (after moving a couple things around) to install my new unit. It’s in the 90s this week so it was greatly appreciated. They are very accommodating, caring, and efficient!

  • Review 12 (2024-08-07 - Rating: 5)

    We had a great experience with David Kowaleski. We hired Cregger for a sewer scope inspection based on other positive reviews.They were able to schedule us on short notice and arrived perfectly on time. We were able to watch the feed in real time while David explained what we were seeing. We are so appreciative of David, Kate, and Liz -- They delivered awesome service and we couldnt be happier. Thank you.

  • Review 13 (2024-08-01 - Rating: 5)

    We had a very pleasant experience with the plumbers from Cregger. They arrived shortly after texting they were on their way. They were friendly and professional and completed the camera inspection of our sewer line in an efficient manner. The lead plumber explained in understandable terms his opinion regarding the condition of the line. Finally, because it did not fit properly, they took the extra step of replacing the access cover installed by a plumber from another company.

  • Review 14 (2023-03-27 - Rating: 5)

    I recently had a leaking shower in my bathroom and reached out for help. I was extremely impressed with the service I received. The communication was excellent from start to finish, with the Eric keeping me informed every step of the way.What impressed me the most was how quickly they were able to come out and repair the leak and replace the shower valve. They arrived promptly at the scheduled time, and Eric was friendly, professional, and efficient in fixing the problem.Overall, I had a great experience with this plumbing company and would highly recommend them to anyone in need of plumbing services. Their excellent communication and quick response time are truly commendable.

  • Review 15 (2024-08-19 - Rating: 5)

    I have used Cregger a few times in the past but wanted to share this particular experience since it was so helpful. One morning last week we went into the basement to find a large puddle of water in the basement, seemingly around the water heater, also near the furnace--but there was no active leak so we couldnt figure out the source for sure. Cregger came out same-day and the plumber spent quite some time trying to troubleshoot the water heater. He refused to sell us a new TPR valve or water heater until he was 100% confident that was the problem, and it wasnt. So he had us put a bucket under the valve and said, call us when it happens again, if the water is in the bucket then well know.Two days later, happen again it did. Again they were able to come out same-day. This time we were able to trace the problem precisely to the drain coming from the kitchen sink--but it was somehow backing up under the floor where there should be no drain, it appeared to be coming out beneath the stairs where the wall and floor meet at the foundation. Brady came out this time and he was so patient and thorough, he was NOT leaving until the problem was figured out. He ended up putting a camera down the sewer line and finding that there was an obstruction between the kitchen sink drain and the rest of the sewer line out of the house. He also figured out there is a floor drain under the stairs to our basement (hence why we couldnt find the source of the back-up). He got us cleared out quickly and was very thorough in clean-up after the fact.

  • Review 16 (2024-08-27 - Rating: 5)

    Same day service! Thank you! Derrick checked out the furnace filters and installed a new smart thermostat. He was friendly and polite and carefully explained everything to me. Charges were as expected. I will definitely call Cregger in the future.

  • Review 17 (2024-08-10 - Rating: 5)

    I had Brian from Cregger come out to inspect a plumbing issue, which ended up being a non-issue. Brian was nice, patient & knowledgeable, he patiently explained a few helpful things. He also refused to collect any payment for a service call, and wouldn’t even let me tip him. That is a stand up company! I will absolutely use them again when the next need arises!!

  • Review 18 (2024-08-27 - Rating: 5)

    Ive called this company for the last few issues Ive had with my plumbing - my hot water heater being the latest. Ive never had a problem with them. From the booking team to the finance reps to the technicians who come out to do the work - everyone is professional and kind. They do great work, come on time, and offer real solutions to what may seem to a homeowner to be an impossible problem. Theyre not as costly as other plumbing companies Ive come across. I appreciate the fact they try to go easy on my budget. I highly recommend giving them a call for any heating, cooling, or plumbing issues. Ill definitely reach back out to them should I have any other issues.

  • Review 19 (2024-11-15 - Rating: 4)

    Update: I appreciate kristen reaching out after she had seen the review. I was offered to have a senior plumber come out and give another quote. I didnt reach back out. She then offered to send me a refund if I were to delete the review. I declined to delete it because I do feel others need to know. She did send the $125 and said that I have a credit of $125 also.I signed up for the free quote but still got charged $125 service fee. Seemed like the technician didnt know what he was doing. Told me the toilet needed a 10in rough but I told him there is no sewer plumbing for that toilet. He then told me it was. I agreed to pay more to remove toilet necause he was not even 100% for size of rough. Then he was like, Youre right, there is no plumbing so at first for the first day it was $495, then went to $295, then $125. I received the invoice later that day and it said service fee . I was supposed to get the quotes by 4pm day of visit. I never received it. It was the next day when I did and this was after writing a review. That review is missing. So not sure if it was a coincidence or can reviews be deleted?

  • Review 20 (2024-10-21 - Rating: 5)

    I just had Paul come out to my home for an HVAC issue, he identified the issue and had it repaired within minutes. He was very knowledgeable of the system, and a great guy. Wouldn’t hesitate to call again 👍

  • Review 21 (2024-10-03 - Rating: 4)

    Update 10/3/24: still good service but their prices have significantly increased likely due to being purchased by a larger company.Original review: We consistently have great experiences with Cregger, most recently with Kevin and Alex replacing our galvanized pipes and Andrew B snaking out a drain last year. They’re our go to plumbers in the area. Great communication, timely, clean, and always seem to go above and beyond.

  • Review 22 (2024-12-27 - Rating: 5)

    Brian and Alex were a huge help with snaking out a plumbing vent on our roof. Very professional and thorough, would definitely call them again.

  • Review 23 (2024-08-15 - Rating: 5)

    We’ve had Cregger out to the house for other jobs over the years, but this was the largest project we’ve hired them for and they did not disappoint. They continue to be reliable, professional, respectful and got the work done quickly. Appreciate the follow up calls and always recommend them to anyone seeking these services.

  • Review 24 (2024-07-22 - Rating: 5)

    I always have great results when using Cregger. On this visit, James was very friendly, thorough, and didnt rush through the job. He made me aware of what he was doing and what he was seeing as he did his troubleshooting. I always feel confident that I will get excellent service when I hire Cregger.

  • Review 25 (2024-07-26 - Rating: 5)

    Had an extended snaking problem when food was thrown down the sink. Called the next day. While the window time was a five hour difference, I actually got a text within 10 minutes after I hung up the phone that the tech was on the way, and was actually at my house within 20 minutes of the initial phone call. Brady, along with the customer service rep were very transparent when it came to the pricing. Brady was very courteous, always smiling, and was clear what the problem was. He got things done in a timely matter, and was very clean and efficient about it. When some of his tools weren’t working, he went out of his way to go and grab extended tools to make sure that the job got done the right way. The pricing for the job did not cause a pinch in my pocket. I am extremely satisfied with not only the work, but with the company. Would highly recommend them over and over again for the future for all of your plumbing needs.

  • Review 26 (2024-03-15 - Rating: 5)

    I would recommend this company to everyone. Had water lines and drains set up for a shampoo bowl. The work looks great you can tell it was done professionally. After Chris completed the work he noticed a burnt spot on my furnace and some cracked ductwork and made me aware of that also which was leaking carbon monoxide.Thank you and will continue using and recommending you all.

  • Review 27 (2024-08-31 - Rating: 4)

    First, I have no concerns at all with the work that was done. Cregger was pretty responsive in terms of getting someone out. The technician was very professional, and quickly diagnosed and fixed the problem— replacing the capacitor on my A/C unit. The invoice for the work seemed high, but I didn’t realize that there wasn’t a cost breakdown (labor vs parts) until I saw the invoice later. I expect labor to be the lion’s share of the invoice, but would still like to know what it was. Additional research confirms my suspicion that the cost was, in fact, on the high side. I was considering making Cregger my “go-to” for HVAC and plumbing, but I may need to do more comparison shopping first.

  • Review 28 (2024-09-07 - Rating: 5)

    Really good experience so far and hope to continue with more services from them.The young man Kody was a real nice young man, and explained everything clearly.The estimates I received are more than fair and less expensive than the other plumbing company

  • Review 29 (2024-10-09 - Rating: 4)

    I hired Cregger for a heating pipe insulation project, and the crew did very good job overall. They worked hard and went the extra mile to modify most of the tee fittings to ensure the correct fit and finish.

  • Review 30 (2024-08-16 - Rating: 5)

    Andrew came to help us with our basement toilet. Although we had done something dumb to clog it, he was patient and understanding about the circumstances. He walked us through the problem, ensuring our questions were answered and that we understood how the plumbing worked down there. The issue requires a different type of company to resolve, but Andrew gave us the correct terms to describe the problem accurately to them and he told us the order of operations to follow after that to test if the problem is resolved, or to know that we need more work done. I highly recommend Cregger and Andrew, and thank them for a job well done.

  • Review 31 (2024-04-11 - Rating: 5)

    The group working on my yard was very helpful and Friendly . They were very knowledgeable about what they were doing and went over every detail. They did a well job and gave me any instructions I may need to know for future reference. I’ll more than likely contact your company for my yearly service check , for my sewage line.

  • Review 32 (2024-08-16 - Rating: 5)

    Cregger is my go-to service. They always do a great job and I’ve been a loyal customer since 2006. Matt (plumber) and Liz (office worker) and the whole team are always understanding and professional. Highly recommend!

  • Review 33 (2024-08-17 - Rating: 5)

    Cregger Plumbing is great, I definitely would use them for my plumbing needs. The Staff was professional and the plumber who did my bath tub was professional, efficient and gave me a lot of tips. The price was also reasonable.

  • Review 34 (2024-07-15 - Rating: 5)

    They were really great! My AC wasnt working and I couldnt troubleshoot it myself (1st time homeowner ). They came out earlier than the estimated time they gave me (which was appreciated). I got a text letting me know they were 20 mins out with a photo of the rep who was coming. They were very professional and kept me informed about what was going on and even made sure that the unit had enough coolant since it was basically brand new (which, hey, I appreciate being proactive about these things even if it cost me a little more). Overall, great experience!

  • Review 35 (2024-09-24 - Rating: 5)

    Our plumber was amazing and solved our sewer issue quickly and efficiently. He took the time to explain how the sewer works and how to keep things running smoothly. Will definitely call them for the next plumbing or Heating and Cooling issue we experience. .

  • Review 36 (2024-08-19 - Rating: 5)

    Ryan was very professional, knowledgeable and helpful! Was able to get our water turned back on after replacing a faulty water line shut off valve in a matter of minutes!Would definitely recommend using his services again!

  • Review 37 (2024-09-08 - Rating: 5)

    Cregger Plumbing is the best! The only company I use for my plumbing needs. Not only are they priced reasonably, they are professional, prompt and friendly. Brady was so helpful and knowledgable and explained everything that was going on to me in a way I could understand. Cregger has a customer in me for life. Thank you!

  • Review 38 (2025-01-02 - Rating: 5)

    Paul was very friendly and efficient. He even went to get the parts and returned and fixed the problem. I would recommend him to anyone.

  • Review 39 (2024-09-06 - Rating: 5)

    I would not trust anyone else for my plumbing needs. Creggers plumbing & heating are honest & upfront with the cost & very reasonable in price. Colin did a great job of solving my issues & fixing it in a very reasonable time frame. God bless all @ Creggers Plumbing & Heating.

  • Review 40 (2024-08-16 - Rating: 5)

    Very happy with Cregger. Great communication from estimate through finished job. Technician did a great job, explained everything they did. . Will definitely call them again if needed.

  • Review 41 (2024-08-14 - Rating: 5)

    Amazing first time experience using Cregger Plumbing. I called for a non-emergent leak under our kitchen sink, and a technician came within an hour of me calling!! Colin was very professional, explained everything in detail, and did a satisfactory job fixing our problem. Will be using Cregger in the future for all of our plumbing needs!

  • Review 42 (2024-12-29 - Rating: 5)

    Plumber, Demetrius is very good. Couldn’t be completely repaired tonight due to unexpected issues. Will follow up with a senior advisor

  • Review 43 (2025-01-08 - Rating: 5)

    Danny is a boiler expert. He did a great job helping us retool and rebalance our old system and was incredibly knowledgeable and patient with all of our questions.

  • Review 44 (2024-09-04 - Rating: 5)

    Thu, Aug 15, 6:48 PMto creggerhcpGood afternoon,Just a quick note to let you know Brian did a great job repairing my bathroom sink. It’s a relief to know I will have running cold water again.I will be happy to use your company in the future and recommend it as my neighbor did.Cordially,Elaine Berube.

  • Review 45 (2024-07-16 - Rating: 5)

    Dave was able to quickly diagnosis the issue with my AC unit. Got it working in no time at all. Basically only an hour passed from the time I called their office for an appointment and the time the technician left my house, great service. Appreciate them being able to come out so quickly. Even though it wasnt an emergency, its nice to get things sorted out quickly.

  • Review 46 (2024-08-20 - Rating: 5)

    I was extremely happy with the service I received from Cregger, from the quote to the installation.I had a backwater valve installed. Their quote included an itemized list of everything the job would entail, along with post installation instructions. The office staff, Monica and Rachel, were responsive and willing to provide additional information when needed.On the day of the installation, the guys were punctual and explained the process and timing. Kyle, Shane and Mark were professional, knowledgeable, respectful of my property and willing to answer any questions I had. They dug up the sewer line, installed the valve, secured inspection approval and filled in the hole. They demonstrated how to inspect the valve and how to reinstall it properly. They tidied up the workspace and left my yard in great condition, even fluffing up the grass that was flattened by the machinery and dirt pile. To top things off, they were all pleasant to talk to. Great job, Cregger and team!

  • Review 47 (2023-02-15 - Rating: 5)

    I am more than impressed with Cregger plumbing. Their quote was about 35% cheaper than a competitors and yet I could not find any corners cut. They installed new plumbing to a basement shower I was installing, and while they were there I asked them to redo the entire house and replace all of the 1950s galvanized plumbing. They were in and out in one day. They even took the extra effort to install copper in locations where the plumbing was more visible (instead of PEX). It looks great! Chris G. was professional, fast, and a good communicator.

  • Review 48 (2024-07-08 - Rating: 5)

    Creggers is amazing. They are responsive, professional and extremely courteous. The young man who took care of our backed up drain was thorough, and wouldn’t leave until he and I were satisfied. Been using these folks for years and they’ve never disappoint! They’re returning next week to certify the back flow preventer on the sprinkler system!

  • Review 49 (2024-08-10 - Rating: 5)

    Ryan Waters from Cregger was professional, prompt, knowledgeable, and went the extra mile to answer all my questions! I would highly recommend this company anytime. They are certainly a 5 star company

  • Review 50 (2021-04-27 - Rating: 5)

    I had to replace the sump pump discharge. Got 3 estimates, they were the most affordable. The arrived on time. They made sure they knew were all the Miss Dig flags were. When they dug, they made sure they didnt damage the sprinkler system wiring. They repaired the sprinkler system pipes. That was a pleasant surprise!! We are going to need more services this year, they are going to be tapped again!!

  • Review 51 (2024-09-11 - Rating: 5)

    Knowledgeable, Professional and friendly crew.They have done a great Job installing a back flow preventer in back yard., passed city inspection without a glitch.+++++++++++++++++Thank You Cregger Plumbing for great team work and a Job well done.Kudos to David Kowaleski and the 3 crew members who came out to perform the task.Kudos to the professional office staff members who works hard to help with the process by answering all my questions and communicated very well verbally and in writing.Finally thank you to wisetack for their support.

  • Review 52 (2024-08-30 - Rating: 5)

    They were the third plumber I called for a leaky shower, and the one that finally did it right. The first wanted to completely rebuild it for thousands of dollars. The second claimed after weeks that they couldnt get the parts.Then, I called Cregger, and they sent out Paul, who fixed the problem in no time with a very simple part for a small price. Next time Ill call them first.

  • Review 53 (2024-07-30 - Rating: 5)

    I have used Cregger Plumbing in the past, and have referred them to my clients as well.I was having a periodic plumbing odor in my house. Several companies were stumped as to what was causing it and why. Cregger Plumbing sent Dave who was knowledgable in this area. He took his time, assessed different areas, ran his camera through one of the drains, and found what he felt could be the the root of the problem. Previous plumbers told me to bust up my floor in the lower level. Dave and I discussed another solution to fix this drain, and he agreed. I will definitely use Cregger again, and will continue to refer them to others.Lon Grossman

  • Review 54 (2024-06-21 - Rating: 5)

    Scott was knowledgeable and professional. He diagnosed the problem with my AC quickly, thoroughly explained the issue and promptly made the repair. Quality workmanship and very reasonably priced. A great overall experience using Cregger and I will definitely use them again.

  • Review 55 (2024-08-26 - Rating: 5)

    Colin was knowledgeable/helpful and communicated clearly. The work to be done was in a tight spot, yet was finished in a timely fashion and at a fair price. When the need arises, I will use Cregger again and ask for Colin

  • Review 56 (2024-07-18 - Rating: 5)

    I have never been more satisfied with the service of this company! James Liberty made his second appearance to my home to fix a backup. I have also used Cregger to do my air conditioning, and the results were 5 star as well! They can be a bit pricey, but you get what you pay for! Ill only be calling Cregger for my plumbing, and heating and cooling problems. They havent let me down yet!

  • Review 57 (2024-08-03 - Rating: 5)

    We are super impressed! They were on time, protected the area they were working in with plastic sheets, and did a beautiful job installing the plumbing for our kitchen remodel. We found our go-to plumbers.

  • Review 58 (2024-08-30 - Rating: 5)

    I can’t help but wonder if it’s a sign of old age to be excited over a heating & cooling company, or if it’s as simple as: they are THAT good?!The answer: they are THAT good, and who wants to admit to being old?!But it doesn’t end there. They are also: responsive, prompt, thorough, and thoughtful—and that’s before you even meet the technician that’s assigned to your job.It gets better. Yeah, even better. Wait for it…So we find our A/C condenser tube has backed up and is leaking into the garage—at midnight no less. On a Friday, before the weekend. On a 90-degree day.Why? More than likely because the service tech that came out to fulfill our maintenance plan from another company (in Macomb, MI) the year before didn’t do his job! :(We spend the next three hours trying to clean the tube. We stop the bleeding so to speak, but don’t want to take any chances so call Cregger at 3 am Saturday morning. We actually speak with a human. But not just any human. A kind, empathetic soul who’s happy to assist at 3 am in the morning, no less. She tells us that we will receive a call the very next day. Lo and behold, we did!The very next morning, Saturday, we are told by yet another caring employee that they will schedule a service tech to come out on Monday: our choice of windows of time. “Monday!” Wow! These folks don’t miss a beat. We’re impressed. So far.And then the “moment of truth.” Did they keep their word? Did they do the work? Did it all work out?They DID. And it DID.Scott L was assigned to us and he was outstanding! Perfectly on brand with all that we’d experienced to that point. He was everything you could want and more from a service technician. A polite, patient, knowledgable, considerate, and engaging convergent thinker. So good that we signed on for their HVAC service plan right there on the spot, and asked that Scott be our rep from here on out.Oh, and I should also say how we learned about this company here as well. I read about one of their good deeds on a social media site and was touched by their kindness. So much so that I told my husband I wanted to use them the next time we had something come up with our HVAC. A full year passed and we didn’t forget, so I guess we aren’t THAT old, after all!Bottom line: Cregger lived up to their good deeds, and great reviews here and elsewhere. And that friends is as good as it gets.

  • Review 59 (2024-04-23 - Rating: 5)

    We were able to make a same day appointment, which was great. They assigned Eric to us and he did amazing job . He did an assessment and then gave options for what we needed done. Once he knew what the option was the only option, he worked on it right way. He also gave us a great price and was honest about what needed done. I also was able to pick his ear on other things I wondered about in the house. Overall great service and I highly recommend!!!

  • Review 60 (2024-05-22 - Rating: 5)

    Im so glad I went with Cregger for many reasons. One of them while silly was the deciding factor of us going with them. The initial estimate went great and so quickly, they came in took some pictures and made sure I had quotes sent to me via email within an hour or so. Oh god how nice it was that part of the process was easy, no hard sell just hey this is what we think would work best for you, if you go with us awesome if you dont also awesome. We had our furnace, AC and water tank updated and replaced. They sent out a small army of techs and everything was done that day. Every single one of the techs were friendly, knowledgeable and just awesome. We did have a small issue with patching up a part of the wall but they came back out quickly the next day to fix it. I got the pleasure of talking to a few of the staff at the office and every single person was friendly and helpful. The owner was also great and worked with us to get the best price and service. Kate was lovely and I have no complaints. They definitely have a customer for life with us!Update: our air conditioner wasn’t working properly and Scott came out promptly and fixed it. He answered all my questions and was just awesome, thank you so much!

  • Review 61 (2024-07-03 - Rating: 5)

    Paul was so helpful! He snaked my pipes and showed me with a camera, explained some options. After he successfully drilled through a blockage, He said I should be set for a while and said a few times that he was happy for me, and I truly believed him. I always feel Creggers treats my house like they would their own, I recommend them every chance I get.

  • Review 62 (2024-06-04 - Rating: 5)

    UPDATE:I reached out to Cregger for a new service.It is so easy to give Cregger Plumbing 5 stars. This is a company that provides excellent service and such professionalism. I had a toilet rebuilt in moms old house. Brandon, thanks for being such a great guy!5 Star Plus !! I had an urgent plumbing repair needed and Cregger Plumbing, Heating and Cooling came the same day!! Brandon, thank you for your excellent customer service!! Im confident Ill reach out to you again.

  • Review 63 (2024-09-02 - Rating: 5)

    In my contact with Cregger Plumbing, Heating and Cooling, they were professional and on time. They were knowledgeable about my situation and provided a solution, that was reasonable and cost effective. I would recommend them to anyone who is need of Heating, plumbing and cooling services.

  • Review 64 (2024-09-21 - Rating: 5)

    I highly recommend Cregger Plumbing Heating and cooling for your home renovation. They were unbiased, professional and did quality work, even though it was not a big money-making job in a old home. Eric, my technician, was a highly skilled tradesman who was passionate about this art they call plumbing.

  • Review 65 (2024-07-11 - Rating: 5)

    I just had my sump pump replaced. Shane was great at explaining to me what he was doing and why, and asked appropriate questions along the way. The entire replacement took under an hour. I highly recommend Cregger for sump pump replacement, and Shane deserves a raise.

  • Review 66 (2024-07-23 - Rating: 5)

    Awesome experience with the technician who calmly explained the process and historical intricacies concerning my 1932 Detroit house plumbing journey.

  • Review 67 (2022-08-10 - Rating: 5)

    Very impressed with this company! I had a cheaper quote from another business but when the installer came for an estimate, I was taken with the knowledge as he explained in detail what I needed. When I had to reschedule, the Ladies were accommodating. KJ and Nick came to our home and started immediately, they called me as soon as an issue arose and explained my opinions. KJ really went above and beyond with helping me with work outside there scope and for that I’m grateful. I had questions and concerns about the permits in which Emily literally walked me through the Detroit app each step of the way. The guys were humble, quick and hilarious. I loved that energy in my home!

  • Review 68 (2024-09-18 - Rating: 5)

    Danny from Cregger Plumbing, Heating and Cooling did an excellent job repairing the main water line into my home. I will certainly look to Cregger for any plumbing needs I may have in the future.

  • Review 69 (2024-09-19 - Rating: 5)

    Kody and his assistant arrived on time.The roof vent clog diagnosis was quickly confirmed.The process to clear the obstruction took approximately 45 minutes. Kody provided a suggestion to prevent further similar difficulties.Cost for the service was as initially discussed.Satisfied outcome.

  • Review 70 (2023-11-06 - Rating: 5)

    I needed prep work for new washer and dryer. New water shut offs, new gas pipe and dryer vent. All the work was completed in one day, im very satisfied. End results exceeded my expectations. Their good work ethics and skillproduce very good results, i will decently be calling them again if i need any plumbing needs

  • Review 71 (2024-04-08 - Rating: 5)

    Danny and DJ were both great guys who did a wonderful job on repairing my leaky hot water pipe. They were thorough, professional and had the job done within a week. I would highly recommend them if you ever need plumbing work!

  • Review 72 (2024-07-15 - Rating: 5)

    Coolant was added to our system, but only cooled the home for a few days. Repairman came out quickly to access the situation, and gave us accurate information for us to move forward. Appreciate the timeliness of scheduling and alternatives to move forward. Satisfaction of customer is important to the owner of the company.

  • Review 73 (2024-08-08 - Rating: 5)

    Technician Danny arrived at appointed time and was very professional , and pleasant to talk to. Danny went over a number of suggestions to address our issues , and was very helpful. Unfortunately there is another problem that must be corrected before he will able to make repairs. We will address those problems , and most assuredly call Danny back out to fix our problem.

  • Review 74 (2024-07-30 - Rating: 5)

    Cregger put a backwater flow valve in my front lawn at a reasonable price. The crew knew what they were doing and did a great job, even with an hour long downpour that turned everything to mud. I cant recommend them enough.

  • Review 75 (2025-01-08 - Rating: 4)

    David from Kroger plumbing did in excellent job the arrival time was prompt the service was prompt and I am very satisfied with the customer service that was demonstrated

  • Review 76 (2024-07-23 - Rating: 5)

    I had a great experience with Cregger. They were able to quickly get to my house and fix the problem where other plumbers had previously struggled. I wasnt on site, but their follow up was superb and prices reasonable.

  • Review 77 (2024-06-25 - Rating: 5)

    It is reassuring that I know I can trust Cregger with all my plumbing and heating/cooling needs. They are honest and don’t try to sell you what you don’t need. Additionally, their staff is friendly, reliable and thorough. I highly recommend them.

  • Review 78 (2024-07-16 - Rating: 5)

    Danny Whited is the BEST!!!!! I met him and the City Inspectors at my home today. Danny explained every part of the process to me beforehand, and it went extremely well. Professional, punctual, reliable, and knowledgeable. My experience with Cregger has exceeded (5) Stars!!!!!!!!

  • Review 79 (2024-07-22 - Rating: 5)

    Very professional, explained things very well and quickly identified my issues and fixed it. Highly recommend for any plumbing needs you may have. Derek was awesome!

  • Review 80 (2023-06-23 - Rating: 5)

    I would like to do thanks the two young men who came to my house and they really did an amazing job. . they just did it yesterday and I appreciate them in your company for doing a wonderful job. Thank you. That’s what I had in my house when they came in it was leaning everywhere. I would love to thank y’all again.

  • Review 81 (2024-07-18 - Rating: 5)

    I recently had Cregger Plumbing, Heating & Cooling perform a complete home inspection of my plumbing and HVAC systems, including the 2nd level washer and dryer connections for proper installation and venting. I couldnt be more impressed with their service! From scheduling the appointment to completing the work, the team was professional, thorough, and incredibly efficient. They diagnosed all the plumbing issues quickly and completed the necessary repairs the same day. The technicians, Kevin and Chris, were knowledgeable, friendly, and respectful of my home. Its clear they take pride in their work and genuinely care about their customers. I highly recommend Cregger Plumbing, Heating & Cooling for any HVAC or plumbing needs. Creggers reputation is well-deserved; they are truly the best in the business!

  • Review 82 (2024-07-03 - Rating: 5)

    Jeff from Cregger plumbing came to fix a faucet that my husband initially attempted to fix. He fixed it and looked at the issue Im having with my bathroom faucet. He said he would order a part for me for that one. Jeff was knowledgeable, friendly and efficient. You need to send me a bill unless you want to include it with the part on order. Thanks for being my plumber!

  • Review 83 (2024-06-10 - Rating: 5)

    The plumber arrived in less than 10 minutes, quickly determined the cause of the problem and resolved the two issues causing the problem. He explained what had happened and gave me advice on what to beware of if I ever needed a similar repair in the future. He was personable and knowledgeable. If one must have a plumbing problem he’s the one you want fixing it.

  • Review 84 (2024-07-08 - Rating: 5)

    You can generally tell a good company from the little things. For example, I am a maintenance plan member and that entails a yearly ac and furnace inspection/tune-up. Cregger completed the AC tune-up and the AC was running great. A month later it wouldnt turn on. I called to report the issue and they had a technician there the next day who diagnosed it needed a new contactor. It was fixed in 30 minutes. HERE is the great part though: without a thought and with zero prompting from me, they immediately said they would waive the service fee since they should have spotted the faulty contactor earlier. Mistakes happen (it was a very innocuous one at that) and everyone is human, but they took a sense of ownership and responsibility that you RARELY see from many companies. Its that level of unprompted ownership that makes me consider no other company.

  • Review 85 (2024-04-08 - Rating: 5)

    This is just a remarkable company to work with all the way around. Excellent customer service, knowledgeable expert plumbers, punctual, kind and very informative. I have a special tip for others. Do not use a random service that can simply put a camera down the drain for 200.00 and tell you there is an issue but thats the end of their help. That is what happened to me.Cregger plumbing is a company that I can vouch for. They inspect for roughly the same price and if there is an issue they can explain and expand on the issue and also help you to resolve. Pricing is fair especially when you consider the level of experience and the fact that they are honest.VERY HAPPY CUSTOMER

  • Review 86 (2024-07-13 - Rating: 5)

    Cregger provides excellent work. We have used them now for many years. Their prices are very fair and the quality of work is always excellent. Michael

  • Review 87 (2024-08-12 - Rating: 5)

    I had a couple leaks in my vacuum breaker. I made an appointment and my leaks are fixed! It was a great process and the plumber showed me what was damaged and what he was replacing.

  • Review 88 (2024-06-02 - Rating: 5)

    So far we have only had a diagnostic, but Danny was extremely knowledgeable and explained the various corrections needed and options available. He took photos and never made me feel rushed. He was understanding about our specific needs to meet the ADA-compliant, wheelchair accessible bathing/showering needs for my elderly parent, as well as needing to stay within a tight budget. I look forward to working with Danny and Cregger as we move forward with the detailed 16-page proposal he sent less than 12 hours later, that included annotation about additional expenses not included in the quote (permits, client supplied fixtures).

  • Review 89 (2024-07-19 - Rating: 5)

    Derrick and Paul were fantastic. We really appreciated how efficient and cost conscious they were for us. We plan to use them for all HVAC and plumbing needs moving forward

  • Review 90 (2024-06-04 - Rating: 5)

    Fast, responsive, and very professional service led me to be a very satisfied customer. We had two technicians out to assist with a mini split system and both were extremely knowledgeable, spent the time to explain and walk-through potential causes for decrease cooling temperatures, remedied the issue, and very customer service oriented. in the event I have any future HVAC needs, Cregger will absolutely be my first call! Thank you!

  • Review 91 (2024-06-12 - Rating: 5)

    Cregger was able to save me the several thousand dollars and hassle related to installing a new water heater. I had hired a diff company to take a look at my broken water heater and had recommended replacing the system after being unable to repair it. Creggers technician figured out the issue and after replacing a $60 part, my water heater is working completely fine again. Will definitely call back for future work.

  • Review 92 (2024-05-11 - Rating: 5)

    I’ve used Cregger 3 times over the last few years for plumbing work. Twice at my house then once to help an elderly friend at their house. Every time it’s been a great experience. It starts with the friendly and efficient people who handle phone calls right to the plumbers who come to the house. Every one of them has done an excellent job. They thoroughly explain what they will be doing, are patient with questions and are respectful of the property. It’s great to have a resource like this. I don’t need to do any further research on who to hire. I just call Cregger.

  • Review 93 (2024-06-18 - Rating: 5)

    Had the ac go out during this heatwave. They came out the next day found the problem quick, did a temporary fix with added refrigerant and offered a quote to replace our unit which we will be doing since I don’t want to risk not having ac again this summer and our unit is 30 years old. Scott was great at explaining it all and would recommend him too. 10/10 would recommend.

  • Review 94 (2024-08-08 - Rating: 5)

    Cregger does excellent work they are very knowledgeable and thorough I wish I had used them from the get-goThank you so much Tom!

  • Review 95 (2024-03-28 - Rating: 5)

    Brandon, the technician, is a great, warm, genuine person and did a great, honest job at my house. I needed pretty substantial work done and Cregger was the second opinion i got. Their estimate was similar to the first place but Brandon provided so much more detail and explanation of what would be done. He gave me two different estimates. One low end basic necessities and the other a bit more in-depth. I went with the bigger job because I wanted it done right and was convinced that he would do so. The job ended up taking longer than expected but he communicated at each step. There was also a detail he noticed when he was about to leave that he had overlooked at first. Rather than leaving it and saying nothing he pointed it out and scheduled a return visit at no additional cost. The job is done really well and I’m very happy with this Company. The office is very responsive and friendly as well. They worked with us to get the jobs and estimates scheduled as soon as possible at our convenience. Would highly recommend if you want an honest, thorough job. They may not be the cheapest but they are comparable and probably do a better job than most. They do things the correct way and guarantee their work.

  • Review 96 (2024-09-02 - Rating: 5)

    Great service. Fixed problem and improved the original set up at the laundry tub. Highly recommend Cregger and Paul their plumber!

  • Review 97 (2024-08-09 - Rating: 5)

    Everyone was very polite and professional, from the ladies in the office to the plumbers. I appreciate the fact that they cleaned up behind themselves. I recommend this company for your plumbing needs.

  • Review 98 (2024-03-05 - Rating: 5)

    I couldnt be more impressed with the service I received from everyone at Cregger! This company was assigned to address my plumbing issues through an insurance provider and I feel blessed. The office staff and service technicians are polite, professional, timely, and very knowledgeable. Cregger offers emergency 24 hour service and I definitely appreciated the after hour service I received to restore my sewer line function. They also provided detailed information to my insurance provider and received approval to replace the sewer line to prevent future back-ups.So pleased with the entire process, I know I will be having future heating and cooling needs, they will be the first on my list when the time for replacement comes.I would give 10 stars if I could!!!

  • Review 99 (2024-05-03 - Rating: 5)

    Cregger has been awesome. They responded quickly with an estimate and were very friendly, clear and straightforward with the costs and scheduling for our split air unit installation. They communicated well from start to finish and did a great job with the install. Id recommend them any time.

  • Review 100 (2024-08-19 - Rating: 5)

    Derek was so patient and explained the problem for me. He was very professional and I felt very comfortable with the work and cost for my repair. I’d highly recommend!

  • Review 101 (2024-05-30 - Rating: 5)

    Colin fixed our laundry setup and did a fantastic job! He provided an excellent solution that was also much cheaper and easier to fix than what a different plumbing company had told us. Overall we’re very happy with the result and relieved it is properly setup to code

  • Review 102 (2024-09-10 - Rating: 5)

    I needed a new drain valve for my hot water heater. The Plumber was on time, and replaced the old spigot (which required a screwdriver to operate) with a new one, that uses a handle. All is well so far.

  • Review 103 (2024-08-04 - Rating: 5)

    Our experience started off talking with Rachel in the business office as we were new clients. She was excellent in listening and diagnosing what we may need over the phone; she scheduled someone soon as possible, which ended up being yesterday afternoon. She also answered all my questions that I had. Brendan was dispatched to Our home and he diagnosed the problems And went to work with my permission. He was personable, friendly and has an outstanding knowledge of what steps needed to be done. He rectified the problem within two hours of his arrival. Meanwhile, he maintained a clean working environment and shared more about the company he is proud to be a part of. We are very thankful that he came to our home! And will highly recommend Creeger Plumbing, Heating and Cooling Company Inc.

  • Review 104 (2024-09-10 - Rating: 5)

    Thank you for the prompt response to my emergency situation. Matthew came to the house and found the gas leaks in the basement. He told me everything that needed to be done and returned the next day, because of the magnitude of the job. It was an all day to evening job!! Everything that was explained was taken care of from beginning to end.The inconvenience was worth it.Again, Thank you Cregger Plumbing for the excellent professionalism and prompt service.

  • Review 105 (2024-05-20 - Rating: 5)

    What a wonderful experience with a plumber! The receptionist was pleasant and helpful. The service technician was prompt, thoughtful using shoe covers on a rainy day upon entering my house, quickly understood my issue and got to work. I am so happy I called Cregger Plumbing.

  • Review 106 (2024-05-21 - Rating: 5)

    Ryan and Ms Liz were understanding and pleasant, I had to reschedule my appointment. Looking forward to having the service done.Today Kody came, snaked and looked through the pipes with the camera then gave me some advice bout my hot water tank.I would recommend this company to everyone they are professional, friendly and trustworthy.

  • Review 107 (2024-02-12 - Rating: 5)

    I have been using Cregger Plumbing for over 5 years, both commercially and residentially. They are extremely professional and always present the facts and reasoning before they begin any repair or installation. I also have recommended them to any friend or family member that needs a great plumbing service. My past service call was incredible, Ryan W not only fixed my sump-pump, he also noted another issue that I did not know could be improved, and FIXED THAT! I love these guys.

  • Review 108 (2024-04-23 - Rating: 5)

    I must say I am impressed with the consultation thus far. I made one call then Cregger sent 2 different types specialists, HVAC and plumbing , to my home the same day to make proper estimates. I had a Zoom meeting that went over schedule time. The first specialist didn’t have a problem. He waited in my driveway until I was finished to begin Analysis. I so much appreciate him. The second specialist was extremely helpful and had the most cost-effective ideas I would never have thought of. When consultation was over, he typed my report and then emailed my estimate before he left.

  • Review 109 (2024-09-03 - Rating: 5)

    The technician was very courteous, nice, and helpful. He was finished before his approximated time and left the area clean. Based on my experience, I would recommend highly.

  • Review 110 (2024-05-21 - Rating: 5)

    I called today was able to get an appointment the tech arrived asset the damages provided me some options and started to work. Brian was professional, detailed, knowledgeable and very helpful. And let’s not forget about the timing 30 minutes or less cleaned up thoroughly provided warranty details before existing. He deserves 10 stars.

  • Review 111 (2024-05-20 - Rating: 5)

    I had Paul over to install a hot water heater. He had such a great attitude, was very informative and helped us BIG TIME! He got the job done at a reasonable price. Highly recommended. I will be calling back and requesting Paul for our future plumbing needs. Thank you!

  • Review 112 (2024-07-24 - Rating: 5)

    Great service. They came same day to our clinic due to 3 clogged pipes. 10/10 Would recommend. Our technician was awesome.

  • Review 113 (2024-05-02 - Rating: 4)

    Cregger was the third company that came out. Brian came to check the sub pump after I was told the sub pump was the problem. Within 5 minutes he found a huge crack in my sewer line after a previous company having their camera in there 3 times and telling me my line was fine. Have to truly appreciate a skilled plumber.

  • Review 114 (2024-08-02 - Rating: 5)

    Great company. The plumber was prompt, courteous, & answered all our questions. Would definitely use Cregger again!

  • Review 115 (2024-05-28 - Rating: 5)

    We used Cregger to upgrade our Natural gas supply line to code, for a new dryer install. Kody did the job professionally and while here I had him replace the front hose bib and shutoff valve . He cleaned up the existing pipes and explained to me the correct shut-off procedure for winter. I’m very happy with Cregger quality of service and timely install.

  • Review 116 (2024-05-30 - Rating: 5)

    All I can say is if you want good customer service and friendly people then this is your company. My two service guys were super awesome and very professional as well as knowledgeable of the equipment that they were installing. l will be recommending this company to all my family and friends. Thanks again Cregger.

  • Review 117 (2023-09-01 - Rating: 5)

    I originally used them for a flooded basement situation. Recently I used them to re-pipe my basement. They have been nothing but helpful and kind. I would definitely use them again!

  • Review 118 (2024-03-25 - Rating: 5)

    I called Cregger Saturday afternoon and they send Carl first thing on Monday morning. He got my furnace working in an hour, he is very professional and knowledgeable. The charge is reasonable. I am really glad I called Cregger. Highly recommended!!!!

  • Review 119 (2024-02-29 - Rating: 5)

    Paul Pauly was very informative, kind and efficient. He explained everything he did and was finished in an hour. Would recommend this company in the future!

  • Review 120 (2024-05-24 - Rating: 4)

    Representative Carl arrived early, was friendly and very good about explaining the existing problems, and detailing the work needed to be done to install new ac unit. My only issue with Cregger is that when I booked this estimate visit I was not told ahead of time there is a service fee charged. It will be deducted from the total work estimate if we decide to use Cregger.

  • Review 121 (2024-08-07 - Rating: 5)

    Dave Laginess was great! Friendly, kind and asked questions which shows he cares. Highly recommend Dave for furnace needs!

  • Review 122 (2024-08-07 - Rating: 5)

    Booked an AC service call online. They called next business day to confirm my appt. Technician arrived as scheduled, was professional, and knew his business. He told me exactly what was wrong, swapped a part, and I was cool again. Thanks Cregger!

  • Review 123 (2024-08-05 - Rating: 5)

    Brian did a great job! Fixed a problem I was having nightmares about. I will definitely call Cregger again if I have any other issues.

  • Review 124 (2024-06-13 - Rating: 5)

    I have been using Cregger for a while. Always have great immediate appointment times and they show up. Recent call went great, addressed my issues and taught me a couple things along the way. Highly recommend!

  • Review 125 (2024-09-09 - Rating: 5)

    Derek was great! Answered all our questions, he was thorough with his evaluation and gave us lots of options.

  • Review 126 (2024-06-23 - Rating: 5)

    Excellent experience! Chris from cregger was professional, knowledgeable and very tidy. As a female, companies often TRY to up-sell and rip me off. I am grateful to find a company i feel i can trust. Chris also spoke highly of his employer, which is very unusual. Thank you cregger for being a company with integrity.

  • Review 127 (2024-08-27 - Rating: 5)

    I was having sump pump drainage issues. Cregger came out with a camera and found that the city drain was holding water and backing up drain line. Quick and efficient diagnosis of the problem. Thanks!

  • Review 128 (2024-09-24 - Rating: 5)

    Always prompt, professional, and no nonsense. They arrive when they say they will. Never late. Cutting edge technology and impeccable cleanup after work is finised. No need to waste your time looking elsewhere.

  • Review 129 (2024-09-06 - Rating: 5)

    Ive used them a few times now and have them as my go-to plumbing company. They were patient and really investigated the issue. As usual for Royal Oak - roots issue but the location was challenging. The 1st time they took the time to find a different clean out entry point that I wasnt even aware of. The 2nd time they again took the time to properly assess. They used the camera both times to show me what and where the roots issue was and was patient with all my questions and thoroughly explained all my options. They keep detailed records of their visits and what the issue and solution was for that incident, which I find helpful for if/when I have a similar issue come up again, they will have a history to help the next time.The person setting up the appointment was pleasant and helpful and the plumbers that came out each time were patient and knowledgeable.Also I’ve used their Hydrojet drain cleaning for my main line that had roots creating a back up, followed by a foam treatment to keep the roots at bay - a year later we checked with a camera and still clear!! And no harm to the bush that I think caused the issue.

  • Review 130 (2024-07-25 - Rating: 5)

    We were very very happy with the service provided by Brady Mackie he did an outstanding job!! also has a great personality. John / Kathy Adams

  • Review 131 (2024-08-27 - Rating: 5)

    Paul from kregger was not only a great plumber and very practical but a very nice guy who knew how to get the job done! thank you for being there for me today paul!

  • Review 132 (2024-01-12 - Rating: 5)

    Cregger is the BEST. They never disappoint. Their work ethic, customer service, knowledge, and efficiency are stellar.The staff is always friendly and helpful when the multiple times I’ve called with an issue. They are quick to respond, schedule, and get someone to your home. I really appreciate the heads up text when they are on the way too! When they are running behind, they call to let you know and have worked past normal business hours.The plumbers who have come out to our home have been receptive to our dogs, our needs, and our concerns. They’ve never tried to add unnecessary things, but rather perform what is necessary and make helpful recommendations that an owner could choose to have completed. They explain everything they are seeing and plan to do before any work is completed.One thing that really stands out to us in particular is how they educate and inform without making you feel inferior. As a woman, I’m often spoken to like I am ignorant, but not with Cregger. I’ve asked a million questions, and they happily answer.It’s always nerve wracking, especially as a woman, to have work done in my home that isn’t something I’m super familiar with. Cregger eases that worry with their exceptional service. We will absolutely be using them in the future - next up is hydro jetting. Huge shout out to Brady for always taking such great care of us!

  • Review 133 (2024-07-20 - Rating: 5)

    Derrick was very informative and did great work to get my A/C going. He was honest and saved me money. Will definitely use this company for future A/C repairs.

  • Review 134 (2024-06-12 - Rating: 5)

    Super helpful team! They did a Comprehensive AC tune-up for me, educated me on how the AC system works and making sure I have it maintained. They also are helping out with a rebate. Still waiting on confirmation that the info was sent, but the team has been helpful, would use them again.

  • Review 135 (2024-06-10 - Rating: 5)

    Cregger Plumbing is my first go to. Have had them here on about 6 different occasions for plumbing issues and I never had a problem. The guys know plumbing, they are always on time, courteous, and appreciative of the work The latest job was replacing a 60+ year old outside sigot.

  • Review 136 (2024-05-20 - Rating: 5)

    Jeff came out to my home and conducted the necessary work to avoid a drain back-up in my basement. He was prompt on the job and I will contact Cregger Plumbing in the future for any work I may need done. Good people. Good company!

  • Review 137 (2024-05-16 - Rating: 5)

    One of the best service calls we’ve ever made. Andrew came out and not only fixed our emergency situation but was also kind, timely and so patient. We had called several plumbers before him and no one was able to help with our unique situation. Creggers expertise was unparalleled. Would definitely recommend this company to anyone who is in need. Thank you Andrew!

  • Review 138 (2024-05-28 - Rating: 5)

    The hits just keep on coming! Second time Ive used this company in a week. Cant believe how professional and honest they were. I would recommend them to anyone! Jeff serviced our home today. He had another gentleman with him, but I forgot his name. Awesome work fellas!

  • Review 139 (2024-07-16 - Rating: 5)

    We have used Cregger for our plumbing projects for years now. Most recently, our sewer lines under the basement floor needed to be replaced during a holiday week. There was a pretty large crew that ended up coming to our house over the days it took to do the work and everyone was wonderful. The office and plumbers were amazing with getting us on the schedule quickly for all of our plumbing concerns and estimate requests, and with helping us get the required paperwork for our home owners claim. We saw Matt and Mark the most and are really grateful to them and everyone else who made the repair happen so quickly. Matt helped identify our problem on a same day call and Mark pinpointed where the issue was under the floor on the next business day. Both came back with Kyle and others to do the excavation and repair which took just over 2 days. It was a big, messy job and the crew took care of it with ease and kept things as clean as possible in the process. Matt was there on both long days of our repair job and really treated our home with care and attention to detail. He also followed up with the other plumbers who came later to finish up the floor & new floor drain so they knew what they were walking into before they arrived. It made the whole stressful process so much easier. Thank you so much! We really appreciate you and everyone who took such good care of us.

  • Review 140 (2024-01-23 - Rating: 5)

    Had Cregger in for some general work that needed doing at my dad’s house. Chris was terrific! We talked about what I expected and we discussed different approaches to the problems. He was thorough, dependable, friendly and a great worker - what I’ve come to expect from all Cregger employees. They are one of my go-to companies and I never feel I need to follow them around (yes, I do that) to make sure the job gets done right.

  • Review 141 (2024-04-26 - Rating: 5)

    Danny arrived early and went right to work. He was polite yet honest about the status of my job. He offered options and different ways we could get the job done. I highly recommend Cregger Plumbing as a reliable trustworthy contractor.

  • Review 142 (2022-02-23 - Rating: 5)

    We had Cregger Plumbing, Heating & Cooling out to repair a water main leak at my business, Motor City Barbell & Fitness Club in Clawson. They were incredibly professional and fixed the issue in a timely manner so we could resume operations as soon as possible. They even corrected potential future problems literally down the line. Derek and his team are the best of the best - highly recommend!Thank you!

  • Review 143 (2024-06-27 - Rating: 5)

    I’ve lived in Ferndale 16 years & been using Creggor Plumbing for all the jobs big or small. The customer service is always amazing. One time Derek (the owner/master plumber) came out to my home for a big job (I was having a cleanout added). I’ve been so happy with their services Ive literally never called another plumber. I HIGHLY recommend.

  • Review 144 (2024-03-25 - Rating: 5)

    Our overall experience was great. We called to schedule an appointment and was able to do so around our schedule. Scott, who came out, was excellent. He was very professional, knowledgeable. He explained what he was doing and looking for as he inspected our furnace and water heater. I would recommend this company to everyone. Thanks

  • Review 145 (2024-05-22 - Rating: 5)

    Creggers hvac team is amazing! They got me on their schedule same day and Carl was efficient, professional, and was able to pinpoint the issue and resolve it quickly! I have always used Cregger for plumbing and now they will be my go to for any hvac issues also! They are the best!

  • Review 146 (2024-09-05 - Rating: 5)

    Outstanding work and customer service by Eric. Early, honest, diligent, and professional. A credit to the company, and the reason why we’ve always used them.

  • Review 147 (2024-08-19 - Rating: 5)

    Colin was profession and helpful! Cregger came out the day we needed help on a Friday and identified the problem and came back on Monday to fix the sump pump issues.

  • Review 148 (2024-08-05 - Rating: 5)

    Colin was great. He did more than was necessary to make sure I was serviced to my satisfaction. I will use no one else but Cregger.

  • Review 149 (2024-06-03 - Rating: 5)

    Thank you, Cregger, for getting me on your calendar quickly. Derrick was great! He was patient, on time, professional, he explained to me what needed to be repaired. No long, drawn-out, pushy sales pitch! I will use Cregger again! Thank you!Delilah

  • Review 150 (2024-03-21 - Rating: 5)

    Im thrilled with the team and especially Eric! After collaborating with various plumbers and attempting to tackle the issue myself, I was nearly out of hope. But then Eric arrived, thoroughly examined the situation, and guided me through every step. His expertise was outstanding, managing to solve a problem that had stumped everyone else! Im deeply appreciative of his efforts and the entire teams support. I highly recommend them!

  • Review 151 (2024-06-05 - Rating: 5)

    Shane with Cregger Plumbing was beyond thorough with my 99 year old house and the ridiculously clogged drains. He fixed the issue I had with coffee grounds in one drainage system (Im sure that was not the only issue) and the tree roots in another area. Not the cheapest (you get what you pay for) but it was very inclusive, got it all done. No more thump as I to flush the second floor commode. No more worries with taking a shower or letting the bathwater out, previously it was going down the tube and filtering up onto my basement floor (gross). Shane was really knowledgeable and driven to get the job done right this time. I would 150% recommend Cregger Plumbing, Heating and Cooling for residential drain cleaning.

  • Review 152 (2024-03-29 - Rating: 5)

    James L. with Cregger was absolutely fantastic.I essentially got scammed by another local plumber who misdiagnosed an issue, lied about work he did not complete, and quoted me $1,500 to “fix the issue.” I decided to find a reputable place for a second opinion and saw that Cregger had awesome reviews.James was on time, kind, and took the time to walk me through everything he was doing — diagnosing the problem, showing me how he got to that diagnosis, answering my questions (and just basically leading with complete transparency). I fully understand why Cregger is so highly rated and will be sticking with them moving forward. They are worth every penny and on top of that, I learned a lot from James and his willingness to educate me while finding and fixing the problem. Thank you so much Cregger and James!

  • Review 153 (2024-03-15 - Rating: 5)

    Andrew is great! He was incredibly helpful during the consult to figure out what kind of toilet would work in my small 1940’s bathroom. I was replacing the original toilet, and he made sure to go over the process, why certain things I was looking at would not work in the space and why others would be better. He did the install yesterday, and it was the easiest install I think I’ve ever had in this house. He was clean, organized and timely.He’s such a friendly guy and a real pleasure to work with.

  • Review 154 (2024-08-07 - Rating: 5)

    Quick visit because of water coming up through a floor drain. The tech checked the issue and didnt try to upsell me with a bunch of unnecessary things. overall very happy.

  • Review 155 (2024-04-25 - Rating: 5)

    Eric from Cregger communicated clearly in advance. Once at my home, he gave an understandable description of the problem and fixed it promptly. The repair has lasted. I will go with Cregger for my future plumbing needs. Great work!

  • Review 156 (2024-04-13 - Rating: 5)

    Always a great experience with Cregger. I’ve used Cregger for hvac on my last rental, my business location for plumbing and my home im in now. After waking up to a leak, Cregger came out same day to help. It ended up being unrelated to plumbing but the technician was helpful in diagnosis and gave me options instead of tearing the wall out. He referred me to a roofer to look at the issue as well. I had issues with my shower outside of the leak so he helped with that. Was very communicative and helpful in explaining the process. Reasonable price and timely. I’ll always use Cregger for my needs

  • Review 157 (2024-05-24 - Rating: 5)

    Could not be happier with Cregger plumbing! I called and in the same day had a super knowledgeable and nice plumber in my house fixing the clogged shower pipes. He even recommended some products for upkeep of our old house plumbing. 10/10!!

  • Review 158 (2024-03-01 - Rating: 5)

    I had an emergency and needed my drain snaked and they were about to get a tech out within 2 hours. The phone customer service was great. I like how I received a text about 20 minutes prior to the tech coming out WITH A PHOTO of the tech. Something small, but I like that for safety and to know who to look out for! The tech, Brady, was awesome. Professional, polite, explained everything thoroughly, and answered all my questions.

  • Review 159 (2024-04-13 - Rating: 5)

    I finally found a plumbing company I trust!! They know what they are doing and they care about what they do and you as a customer. I would recommend them to anyone.i told them as much about the issue as I could and they asked questions to fill in the gaps. They were very thorough to make sure their diagnosis was correct. Then they fixed the problem as quickly as possible. Thank you Cregger Plumbing for taking care of me any my house.

  • Review 160 (2024-08-15 - Rating: 5)

    Ryan Waters was professional, thorough and was very patient in answering all my questions. I would highly recommend this company without hesitation

  • Review 161 (2024-08-20 - Rating: 5)

    My drains were backed up. Nothing was flowing. Matthew asked questions, did a thorough assessment and snaked the mainline and everything was restored. He also made suggestions to prevent future issues. Every person I’ve encountered from Cregger has been knowledgeable, professional and a delight to work with. I trust their services. .

  • Review 162 (2024-05-11 - Rating: 5)

    I usually do not write online reviews for contractors that I have had business with but felt the need to in this instance.Long story short, over the past few years I have had issues here in Ferndale with my sewer backing up during heavy rainstorms. I have had various plumbing contractors come and temporarily resolve the problem but, the problem reoccurred within a couple of months.During a recent back-up I hired Cregger Plumbing, Heating & Cooling to hopefully resolve the problem for the last time. I was not holding my breath since the problem kept reoccurring.First, Cregger Plumbing was able to come out and service my back-up the same day. Due to snags during the process of cabling the drain, the technician suggested running a sewer inspection camera through the drain. Having a home warranty for the sewer system, the last time warranty service company would not authorize the camera inspection, due to not having a recent service history. Cregger plumbing communicated with the service company and got the inspection approved.The camera inspection found four problems with deteriorated clay tiles obstructing the drain line.Cregger Plumbing was able to put together a proposal to repair the issues and submitted it to my home warranty service.Katie and her colleagues were wonderful and pleasant to work with. They took care of dealing directly with the home warranty company, so that I did not have to. They managed to get the repair approved in a timely manner and kept me informed as to the repair process and crew arrival times.On the day of the repair the service crew Mark, Shane, and Kyle showed up ready to work. Without prompting the crew leader noticed the care I give to my lawn and went out of his way to minimize any damage to the garden and landscaping. I was overjoyed that the area of disruption was minimal. The crew was extremely courteous, professional, and friendly. They worked very well as a team and got the job done. They did an excellent job cleaning up the yard afterwards. I could not be more satisfied with the whole experience.I would recommend Cregger Plumbing, Heating & Cooling to service your plumbing needs.

  • Review 163 (2024-05-14 - Rating: 5)

    I had what I consider a mild emergency - kitchen sink leaking into basement. Cregger Plumbing arrived same day, diagnosed problem and provided a temporary fix while I went shopping for a new faucet. Colin was back the following day to install it. He was great!

  • Review 164 (2024-07-31 - Rating: 5)

    Quick to respond, polite, and patient. I live in a loft and the unit is on roof! So happy to hear they service for plumbing issues also!

  • Review 165 (2022-10-04 - Rating: 4)

    Update after original review below: once we got the attention of management via Google review, the problem was fixed quickly. Im rating them 4 instead of 5 stars because I feel that I shouldnt have had to write a public review in order to get the managements attention. I hope they can improve that aspect of their customer service.Worst company ever. Messed up plumbing at our property causing damage and cost to us. When we worked out an agreement with them to partially cover cost of repairs, they disappeared on us. Have attempted to contact the manager Emily multiple times but she is always busy and doesnt return phone calls or emails. Giving them one last chance for their operations manager to return our call, schedule the work as discussed, and let us move on with our life. This has been going on for over a month now with very little response from them. I would not recommend this company to anyone.

  • Review 166 (2024-03-27 - Rating: 5)

    Cregger Plumbing, Heating, and Cooling did a wonderful job for me, I can’t say enough good things about them. They are knowledgeable, trustworthy, kind, thoughtful and on top of all that, very fair and reasonable. I wouldn’t hesitate to recommend them, and I will be going to them in the future for all my needs. Thank you Kody Dow, you are a true professional and asset to your family and company.

  • Review 167 (2024-01-22 - Rating: 5)

    Had Cregger come in to provide an estimate for new house water shut off valves. Brandon provided excellent advice and alternatives, along with reviewing a few other gate valves I wanted replaced. He was timely and informative, and followed on quickly with a thorough proposal for me to review. Looks pretty good!

  • Review 168 (2024-03-19 - Rating: 5)

    We hired Cregger Plumbing to install a backwater valve. We were very satisfied with the entire process. They gave us a very reasonable quote, showed up at the promised time, and explained everything as they were doing the job. They were very courteous and professional. Highly recommend!

  • Review 169 (2024-02-09 - Rating: 5)

    During the recent snow melt and rain, our sump pump died. The pit was filling up fast and was almost full. Very close to having a flood. It was late in the day and I called Cregger for emergency service. Andrew arrived quickly and installed new pump quickly and cleanly. No water made it into the basement. Very close to flooding. This was an after hours emergency service call and there was a lot of flooding in the area. I am impressed with the quick response, the work done and the price was very reasonable. Five stars

  • Review 170 (2024-01-19 - Rating: 5)

    Brian at Cregger Plumbing was amazing, professional, fast to arrive, and fast to diagnose and fix the issue. A pipe had burst in one of our rental properties, and they got there in an hour. Whereas others couldn’t arrive on time, next day, later after hours, Brian at Cregger was as fast as can be.Great communication, and great pricing for such an emergency situation.We will keep Brian and Cregger on speed dial as their quality, customer service, speed, and pricing is by far the best in Southeast Michigan.The only downside, I wish I had found them sooner.

  • Review 171 (2024-06-11 - Rating: 5)

    Creggar Plumbing, Heating & Cooling was extremely helpful when my A/C unit went out. They have outstanding customer service, are professional, and extremely knowledgeable. They will continue to be my go-to company moving forward. Thanks again guys!

  • Review 172 (2024-11-14 - Rating: 5)

    Emergency service on weekend, arrived in 3 hrs. Tech was smart & friendly & very explanatory. Recommended. BTW - my name is Joe, not Tom! LOL

  • Review 173 (2024-02-14 - Rating: 5)

    We’ve used Cregger 3 times so far to help us with our house and we will always call them for our plumbing and hvac issues. Every time they come out they are quick to respond, have fair prices, and also offer advice and options on how to save money on repairs. I especially enjoyed my experience with Brandon and Derrick. They were very friendly, helpful and honest during our plumbing stack replacement and dryer vent repair. We also had them come out to hydrojet our pipes in the back yard and it was a fast and easy experience.

  • Review 174 (2024-04-04 - Rating: 5)

    I called Cregger Plumbing recently to replace my 60+ year old toilet. The response was immediate and a plumber, Kody, arrived promptly. Kody was efficient, pleasant, knowledgeable and patient. He took the time to explain everything and cleaned up before leaving. He also repaired a slow draining sink. Both sink and toilet, are fully functional. The office staff (Liz) were also pleasant & knowledgeable. I highly recommend this company and have plans to hire them again because I have additional plumbing needs. I dont usually write reviews but, I was so impressed that I felt someone else could benefit from my experience. And....the price for repairs/replacement was very reasonable. Five stars+ for Cregger Plumbing.

  • Review 175 (2024-01-25 - Rating: 5)

    Our sump pump stopped working and we had water coming in the basement. Cregger was able to send a technician out very quickly (it was less than an hour for him to arrive). He replaced the sump pump quickly (again less than an hour). The technician was professional and helpful in explaining what he needed to do. I also received a phone call from the office the next day confirming that the issue was resolved and whether we had any follow up questions/problems. I did not price compare their service, the company had been recommended to my by an acquaintance, but I was comfortable with the cost and when you have water in the basement youll pay anything to get it quickly taken care of.

  • Review 176 (2024-05-30 - Rating: 5)

    Had my outside ac serviced. Carl was knowledgeable & professional, but above all very friendly as he worked. In a very short time my ac was up & running at very fair price I might add. Highly recommend this company! Thank you!!!

  • Review 177 (2024-07-12 - Rating: 5)

    Everyone I interfaced with was fast, communicative and skilled. Resolved our water heater catastrophic failure/replacement need quickly, and the team was very personable.

  • Review 178 (2024-04-25 - Rating: 5)

    Cregger Plumbing was a great in helping with an emergency repair to my sump pump. They were polite and explained everything in detail as to what the problem was. They were reasonable in price and very thorough. I would highly recommend them for any of your plumbing needs.

  • Review 179 (2024-01-16 - Rating: 5)

    Cregger was extremely professional and easy to work with! They were able to get a specialist out to my house the next day after a water heater issue. My specialist, Matthew, was very professional and polite in showing me the issue, talking through the options for fixing, and was able to get my water heater replaced within a few hours. He went above and beyond with confirming everything was working correctly and even gave some great reccomendations on how to protect my plumbing from the extreme cold. Cregger will be my go to with any plumbing needs in the future!

  • Review 180 (2024-06-27 - Rating: 5)

    Dave and Paul were awesome to work with! Explained everything thoroughly, walked us through maintenance, tidied up the worksite after they finished. Cant recommend enough. Thanks, guys!

  • Review 181 (2023-11-02 - Rating: 5)

    This company provided convenient friendly service, professional workmanship and quality materials. They installed a residential boiler and had me up and running in a few hours.

  • Review 182 (2024-05-05 - Rating: 5)

    Eric was fantastic. Very professional and very informative. Made me aware of a potential issue that I can now look into. They responded quickly to the emergency call and cleared everything up within an hour. Great service! Five stars!

  • Review 183 (2024-02-06 - Rating: 5)

    Tom came over to give a quote. Professional and easy to talk to. Received our quote within a day or so. Accepted the cost and James came over and was also great to work with. The installation took no time and was professional. I recommend that Tom ans James are promoted with their professionalism and timeliness. I will go to cregger for all of my future plumbing needs. Thank you for a great job. Signed a very satisfied customer.

  • Review 184 (2024-01-18 - Rating: 5)

    Brian was fast, efficient, and friendly. They were able to come out and service us quickly. No mess was left once work was done. Brian even was nice enough to humor our three year old to observe a Hot Wheels race as he was packing up.Would definitely recommend Cregger for your plumbing needs.

  • Review 185 (2024-01-15 - Rating: 5)

    Cregger Plumbing has been my go to company for all things plumbing related for the past 10 years. Always fantastic communication from beginning to end and excellent work/service provided. I also like that the plumbers explain in detail what is going on and recommended next steps. Highly recommend!

  • Review 186 (2024-02-21 - Rating: 5)

    I again called Cregger for my plumbing needs. I recently had a backup in my sewer drain, which they first snaked and then hydro-jetted. They showed me the camera video showing that the line was completely clear. Im again satisfied with the service I received. Jeff was very professional, explaining things as needed. Im grateful to have a plumbing company I can trust, that I believe has my best interests in mind.Great service, fair pricing. Much better rates than the competitors I got estimates from, I think because they did the whole-house re-pipe job in one day. Im really grateful that I can now use my bathtub and my kitchen sink, everything else works better too. They were very professional. Danny was great about explaining when some unexpected things came up in my 100+ year old fixer-upper house. I highly recommend Cregger Plumbing!

  • Review 187 (2024-08-13 - Rating: 5)

    My 2nd Cregger experience was just as great as the first. Paul was on time, quickly assessed the problem, clearly laid out my options and the associated costs, and performed the work with great efficiency and care for my home. He even offered some great suggestions for continued self-maintenance. I dont think Ill ever waste time calling any other plumbing company in the future, these folks are awesome.

  • Review 188 (2023-08-29 - Rating: 4)

    UPDATE:Im updating my previous review. Cregger came out a did a really high quality plumbing job. They were easy to schedule with, came out and did what they said they would do at the price they said theyd charge me. It seems a quality job that should last a long time and pass inspection quite easily. A shame that my first interactions with them were very difficult.I would use them again.-----------------------PREVIOUS REVIEW:To be honest Ive been pretty disappointed with Cregger. I had Jeff take a look at some plumbing issues with low water pressure back in June and its been like pulling teeth to get estimates and get in contact. I would like to get an estimate for fixing just the exterior spigots water pressure and Ive been waiting for a few weeks now - called and emailed - no one has gotten back to me.Cregger came to me highly regarded - Im sure you guys do good work - but the communication has been extremely poor.

  • Review 189 (2024-07-22 - Rating: 5)

    Made a post Monday looking for a plumber…Well life,kids,running a dang business I was like I’ll catch them next week and not bug anyone the day before The holiday. Unfortunately we had the pooooo coming up last night and I couldn’t wait. 😂😂Messaged Derek Mackie with Cregger Plumbing, Heating & Cooling. Had me on list for today at 3pm. Texted me 15 minutes before arrival exactly at 3pm that they were on the way.Both guys that showed up were super friendly and explained that whole process. Got my main line snaked and ran a camera down it. I’m all good! Surprisingly our main line out looks unbelievably good as I actually got to watch the camera all the way out too.Definitely a smaller job but extremely well done and last minute before the 4th.Highly recommend these guys!

  • Review 190 (2024-02-29 - Rating: 5)

    Cregger plumbing got here within an hour of my calling them. Chris had the heater fixed very quickly. The price was very reasonable. I would highly recommend them to friends and neighbors. I have had them do work on my heater in the past and have been very pleased.

  • Review 191 (2024-04-16 - Rating: 5)

    There are not enough Stars to rate the Outstanding service I received from Plumbing Technician Eric. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟I watched him perform a plumbing miracle right before my eyes. My house has a unique set of challenges and he met them all. 💪🏠🔧🔩🚽Thank you from the bottom of my heart Eric for working so hard and so diligently for hours on end. ❤Cregger has made themselves a lifelong customer and I will certainly be sharing your good works with everyone that I know.

  • Review 192 (2023-12-01 - Rating: 5)

    I have had Cregger come out and replace my steam boiler, work on piping for the boiler and work on the radiators for our boiler system and they have been fantastic. The techs are all very friendly, send before/after texts and pictures of their work and answer questions on a level that anyone can understand. In addition, the office staff are very responsive and helpful. Their pricing is competitive and I plan on using them for all my plumbing/heating/cooling needs!

  • Review 193 (2024-08-03 - Rating: 5)

    Didnt know Cregger did HVAC also, as I usually use Cregger for plumbing. I am very happy I used Cregger for HVAC, because Dave was the best. Dave knew exactly what the issue was and fixed it. He was polite, kind, respectful, and professional. I will now only use Cregger and Dave for my HVAC needs moving forward. If I could give more stars to Dave I would, as he definitely went beyond a 5 Star Review! Thanks!

  • Review 194 (2024-06-18 - Rating: 5)

    Carl was very friendly and personable. He got right to work and had our problem diagnosed and fixed in no time. Such a great relief both in temperature and stress!

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