Triple Play Home Services
Located in Edmond, Oklahoma
Address: 30 W 15th St, Edmond, OK 73013, United States
Phone: +1 405-254-8352
Rating: 4.8
Services
- Identifies as veteran-owned
- Identifies as women-owned
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Drainage service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-08-03 - Rating: 5)
AD was so friendly and up beat. He explained what happened and set me up for the future so this will never happen again. Hallelujah for safety shut off switches!! What a mess this caused. Thanks AD for the weekend rescue! -
Review 2 (2024-08-26 - Rating: 5)
All have to say is, WOW! I cannot be more pleased with the service. I called on a Sunday afternoon, and my technician, Lance, showed up in less than two hours. Amanda (I believe that was her name) Took my call and was very friendly and obviously well trained. She was courteous and I could tell she took my situation seriously and wanted to help me. When Lance arrived, it was obvious how respectful he was. Very well mannered, not pushy or āsalesyā at all. He recommended an additional service to prolong the life of my unit, and due to my wedding I told him I couldnāt do that today and he dropped it completely and just focused on getting me fixed today. He gave me great tips on how to clean out my condenser, and just had a really good air about him. I wish I could rate higher than a five star. Lance, you are a great representation of the company you work for, job very well done. Also, I feel it is important to mention, that my air conditioning is currently blowing out cold air, less than four hours after I made the call! Exceeded my expectations, and was also reasonably price. These things arenāt cheap, but this price felt very fair. Again, HIGHLY recommend! -
Review 3 (2024-11-08 - Rating: 5)
The Triple Play team delivers on customer service & is solution-focused when tackling challenging jobs. Homeowners benefit from their well-trained, conscientious technicians & specialists. Austin is super. I appreciate their consistent staffāthey prioritize our familyās safety, comfort, and optimize my unitsā efficiency & lifespan. I recommend their MVP Service Plan. -
Review 4 (2024-12-14 - Rating: 5)
Tech was prompt, courteous and professional. He explained all additional items he thought would be beneficial but made no attempt to pressure us.I appreciated his service and would be more than happy for him to return. -
Review 5 (2024-11-04 - Rating: 5)
Lance just left after doing our fall maintenance. He was kind and courteous. Gave me the options he had for us but I didnāt feel pressured into anything. He was even nice to my dog. Always happy with the work they do. -
Review 6 (2024-09-22 - Rating: 5)
Charlie was very helpful. He was fast and explained things as he went. I appreciate how personable he was and didnāt try sell me on things I didnāt need.He also got to our house within and hour as projected by Amanda (who is also very helpful). All in all, they make our problem their problem with customer satisfaction and resolution their goal.Thanks Mike and team for doing amazing work. -
Review 7 (2024-12-05 - Rating: 5)
I just had my heating system checked by Charlie. There was a small part that needed to be replaced. Charlie thoroughly explained the issue and took care of it quickly. As always, my Triple Play tech was courteous and professional. -
Review 8 (2024-10-22 - Rating: 5)
Technicians Charlie & Dru were awesome. Completed the job of installing two new units with minimal inconvenience to us. Didnāt mind me being inquisitive and answered my questions very graciously. Weāve used Triple Play since 2021 for our heating and plumbing needs and I would highly recommend this company. -
Review 9 (2024-11-12 - Rating: 5)
I wanted to give a shout out to Triple Playās installers David and Andrew! I told them that my AC units are located in an area outside where at times, accumulates water when it rains. They not only put my new unit on a cement slab with lifts but did it for my older unit as well! They went above and beyond what I expected! Triple Play takes care of their customers before, during and after the sale. I definitely recommend Triple Play for all your AC/Heat and plumbing needs! -
Review 10 (2024-12-04 - Rating: 5)
Drew and Charlie were great! Fast, professional, and punctual. So glad to have heat again. Will definitely be doing work with triple play again. -
Review 11 (2024-11-19 - Rating: 5)
Triple Play is fabulous to work with! We just had our Fall Safety Inspection with Austen and he did a wonderful job informing us of some potential issues and what our next steps need to be. We are going to be warm this winter because of Triple Play! -
Review 12 (2024-08-22 - Rating: 5)
These are fantastic! Came out the same day and gave me an estimate. He gave all the facts and let me decide. Was friendly, understanding and compassionate to our particular situation. His guys were out here the very next morning with a new unit and got it installed and fully running in no time. Left it clean and fully explained the new system to me. I really appreciated all of them and definitely plan on using them again. -
Review 13 (2024-09-19 - Rating: 5)
I saw an advertisement for Triple Play Home Services on television. So when our air conditioner was not working I remembered Triple Play and called them first. They were very helpful and told me I was next on the list. It was very soon and the doorbell rings. The service rep Lance was professional and friendly. He took pictures and explained what the problem was. It took minimal time to repair. We are both happy with him and the job. -
Review 14 (2024-08-11 - Rating: 5)
Had our AC condenser fan motor fail last week, Triple play was able to come out and quickly diagnosis the issue and provide me options with the repair.They arrived even before their time window and got the house back to a livable temperature within an hour!Both the tech that came out to diagnosis the issue and the tech that came to do the repair were friendly, and professional.Triple Play has gained a customer for life! -
Review 15 (2024-12-06 - Rating: 5)
Niel did a fantastic job, not only was he very quick to answer the call but got out heating fixed asap. He was very friendly, courtious, and was willing to take the time to educate me on what caused the issue to begin with -
Review 16 (2024-08-23 - Rating: 5)
My grandparents recently had problems with their Ac unit and I initially called a different company that came out and they told us that we needed to replace the entire air conditioner, so I wanted to get a second opinion so I called Triple Play and they sent someone named Lance to look at our AC unit. Lance advised us we didnt have to replace the entire AC unit and that the problem was minor. Im so happy I called and got a second opinion. Thank you Lance for explaining everything to where we could understand it and not taking advantage of my grandparents! Thank you Triple Play for your fast response and professionalism! -
Review 17 (2024-11-08 - Rating: 5)
Triple Play is a great company. They are reliable and timely. They do excellent work at a fair price. Shout out to Neal (HVAC) and Thomas (plumbing) for their great work recently. -
Review 18 (2024-11-18 - Rating: 5)
Neil did a great job on my furnace tune up - was quick, friendly and efficient and did a thorough job. Even was sure to check the air scrubber. Appliances well taken care of again. -
Review 19 (2024-08-22 - Rating: 5)
I have had a lot of problems pop up from my Hvac going out a few times, water reroute, new piping for the HVAC, installing safety measures and a lot more. The folks At triple Play home services are the best. Anytime had an issue. They got out here and got out here fast. Staff is very knowledgeable, very friendly and is willing to explain it to you so you understand. I will definitely be using triple Play again, and I would recommend them to anyone. -
Review 20 (2024-12-07 - Rating: 5)
Charlie and Neil did an excellent job with the demolition/removal of the old system and installation of the new system. Very informative of the process as well as professional and very friendly. Great team! -
Review 21 (2024-06-17 - Rating: 5)
THANK YOU TRIPLE PLAY!!!! If l could l would rate you a 10 because the A/C and Electrical box you installed for me saved me from the extreme heat. My A/C went out in June and the temperature was 89 degrees in my home. Mike, Owner, came to my home and he said, Mrs. Banks, dont worry Im going to make sure you get an A/C unit and he did!!! His team, Heather, Trish, Steve, Austin, DJ and Neal were very helpful, professional, respectful and kind. Triple Play arrived at my home on time and with a smile. They showed respect to me and my home. The manner in which they handled the task is commendable and their price for the service is very reasonable. Upon completion of the service they cleaned up the area where the work was done. Im very impressed with Triple Play and Highly recommend them for your A/C need. Not only will you get excellent service you get an excellent team to work with you. Mike, Owner, was involved during the entire process and he followed up to make sure l was a happy customer and l am. I will be contacting TRIPLE PLAY in the future for some electric work. Great Service is what you get with TRIPLE PLAY and Mike, Owner is a man of his words!!!! Give TRIPLE PLAY a call for service and you wont regret it because they give EXCELLENT SERVICE!!!!! -
Review 22 (2024-09-30 - Rating: 5)
A.D. was awesome! He was nice, told us exactly what was wrong, and got our air fixed in a very timely manner. Weāve dealt with a few air conditioning places, and will for sure be calling Triple Play back for future repairs. -
Review 23 (2024-06-14 - Rating: 5)
We had been in need of replacing our two AC and Furnace units which just turned 19 years old and have had issues over the past few years. I took quotes from five different companies and multiple different brands and there was a wide variety of costs. The owner of Triple Play, Mike Fore, came out to the house and quoted me on two different brands both a 3 ton and 4 ton AC and Furnace systems. After talking to Mike it was obvious he took his business very seriously and didnt rush through the process. He was very personable and offered what I considered the best options.John and Josh were the two techs who came out to install the new systems and I was originally told it could take two days. These guys were not only nice but funny, and extremely polite. They worked all day and got the entire job completed in one day which was HUGE for us since we had to board two of our three dachshunds for the day. When they were done, they cleaned everything up, and you wouldnt notice they were even here except for the two new units outside. The hardest part was writing the big check... but we can already tell a massive difference in the old and new systems, the new run at least 30-40% less to achieve the desired temps.I have dealt with many contractors over the years and this company is one I will highly recommend to anyone. Please, if you are in the market for AC or their other services, give them a shot..Thank you Mike, John and Josh for a great experience!Russell -
Review 24 (2024-09-17 - Rating: 5)
Your technician, Lance, was veryHelpful in preparing me for things to watch out for when taking care of my homes A.C unit. Very educational and had me up and running in no timeš„¶š„¶ Thank you to Lance and the team @t Triple Play Home Service. -
Review 25 (2024-11-14 - Rating: 5)
Austin came to inspect the heating unit. He was very thorough and explained everything. Will definitely continue to use Triple Play. -
Review 26 (2024-10-14 - Rating: 5)
Fall Furnace tune up and changed the filter checked the unit for it to be safe and ready for the winter. Austin and Joe were the tech that service my equipment and very helpfully and thorough in the service provided and answered question that I had. -
Review 27 (2024-08-05 - Rating: 5)
They were prompt and excellent.Mike actually saved Myself and my dogs life. There was an unknown electrical short affecting my a/c ,it could have possibily caused my house to catch on fire.Thanks to Mike the issue was fixed. Very honest company definitely recommend. šÆ -
Review 28 (2024-11-04 - Rating: 5)
Austin knows his stuff! Super friendly, thorough and very professional. After using them for a few years now, Triple Play has not disappointed. -
Review 29 (2024-08-22 - Rating: 5)
I have had triple play solutions out to my house on many occasions. I have been impressed with the compassion and kindness I get from the servicemen as well as their ability to understand in a way that I can fully understand what is needing to be done. I highly recommend. -
Review 30 (2024-10-02 - Rating: 5)
We had a technician by the name of Joe come out to look at the ac system. He was very thorough and knowledgeable. Excellent customer service and attention to detail. -
Review 31 (2024-11-13 - Rating: 5)
Charlie and Dru did a great job. They were both kind and polite. Showed us the work that was completed. -
Review 32 (2024-09-18 - Rating: 5)
I recently had the pleasure of working with Triple Play for repairs on my connected heat pump Amana system. I want to extend a huge thank you to Neil, Joel, Steve, and Mike for their incredible patience and dedication. They faced numerous challenges with Amana warranties, part delays, and troubleshooting, but they never gave up and stayed focused on the goal. Their commitment to getting the job done right was truly impressive. Im very grateful for their hard work and persistence. Highly recommend Triple Play for any HVAC needs! -
Review 33 (2024-11-26 - Rating: 5)
Charlie did a great job explaining all the work he did today and options for our needs moving forward. He was very friendly! -
Review 34 (2024-11-25 - Rating: 5)
Great service. Efficient and knowledgeable. Drew and Charlie arrived on time and installed furnace quickly. They were friendly and helpful. -
Review 35 (2024-09-12 - Rating: 5)
Charlie and Joe did a great job on the installation of our new air conditioner! It was a super hot Saturdayāthey kept their cool and kept us cool,too! -
Review 36 (2024-08-22 - Rating: 5)
AC was down for a few hours and called Triple Play. They had a technician Lance come out and service and was very professional and knowledgeable. He got the ac back on shortly and was cooling well. -
Review 37 (2024-12-11 - Rating: 5)
Joe Wythe came out on a cold morning in dec to replace a failed blower motor that had left us with no heat from our furnace . He was courteous and explained everything very patiently to the nervous homeowner looking over his shoulder for much of the job. (While finessing a finicky mounting bracket for the motor to the blower housing and reattaching a control board which needed moved to get the blower out). Just over an hour later and heat back on inside downstairs - thank you Joe and Triple Play for a great job at a fair price - can heartily recommend for your HVAC rescues (also plumbing have also had hot water tanks replaced by these folks.) -
Review 38 (2024-11-19 - Rating: 5)
Triple play takes great care of their customers, Charlie and Dru did a great job installing my system! -
Review 39 (2024-10-25 - Rating: 5)
Another very good experience. Technician was very professional, thorough, and courteous as he did an HVAC inspection/tune-up as we head into the winter season. -
Review 40 (2024-11-15 - Rating: 5)
Was on time , Neal was informative and appeared very thorough with the system maintenance. Will say I felt the companyās parts prices were very high. -
Review 41 (2024-11-12 - Rating: 5)
Did my fall heater inspection today our technicians Charlie and drew did a fantastic and thorough job thank you to our technicians and triple play. -
Review 42 (2024-09-04 - Rating: 5)
Had an A/C emergency at our Church and was concerned that it was going to be days before repair but Triple Play was out the next day and knocked it out. Very appreciative for the rapid response and concern. -
Review 43 (2024-08-22 - Rating: 5)
It was a pleasure to do business with this company! Fantastic customer service and knowledge about diagnostics of AC!Would highly recommend- they got to us fast, even during a busy season. Thank you!! -
Review 44 (2024-09-24 - Rating: 5)
Have 5 homes in the Edmond area and of all the Heat and Air folks Ive used Charles did an excellent job...fixed my problem and explained things perfectly...I told him the next problem I want him to come and fix it... prompt service also ..Thanks Charles -
Review 45 (2024-08-02 - Rating: 5)
Adrian was very friendly and thorough. He explained the importance of having a membership with your company. He also explained the importance of the measurements from the Multimeter. Thankful for your support. -
Review 46 (2022-09-10 - Rating: 5)
Blaine came out and put in a backflow valve for a sprinkler system and did a great job. He even cut the sheetrock in a way to make it super easy for me to patch back up! It was originally scheduled to be done yesterday, but the previous job ran over, which is fine because Vesper and the Triple Play team were very professional and kept me updated throughout the process. Great experience, professional and courteous team, and got the job done quickly & efficiently. Definitely recommended! -
Review 47 (2024-11-11 - Rating: 5)
Lance did a great job on this maintenance, as they always do. Spent at least an hour going over all the components and made sure everything was working well. -
Review 48 (2024-10-20 - Rating: 5)
I love all the employees! All are so helpful, personable, and professional from the young ladies who answer the phone, to the technicians, and to the owner, Mike. I am elderly, on a fixed income and I feel like they all look out for me and have my interests at heart. -
Review 49 (2024-09-11 - Rating: 5)
They are always on time. They explain everything they are doing. And explain what needs to be done. Never pressure you about buying anything you donāt want. Always polite and clean up. I recommend this company very highly. -
Review 50 (2024-11-22 - Rating: 5)
Neil Garvey serviced our Daikin for its annual Fall tune up 2 days ago. Great guy with lots of knowledge & answerd some new questions we had with our unit. We will definitely request him for our Daikins Spring tune up! Thank you Neil & TriplePlay! -
Review 51 (2024-01-17 - Rating: 5)
I called several different HVAC companies and compared them all. I was surprised when the Triple Play guy came to my home to give me a quote, was actually the owner. He was straight forward and worked with me quite a bit. I liked the work ethic the owner and his team had when they replaced my whole system. The work was done in less than 8 hours and I am so far, more than satisfied with the quality of work that was done. Glad I got it replaced for this past week when it was in the single digit temp! I definitely recommend them. -
Review 52 (2024-11-25 - Rating: 5)
Charlie and Drew were great to work with. Quick and efficient service call. Very friendly team. -
Review 53 (2024-11-22 - Rating: 5)
Kenny was outstanding. On time, fast and answered all my questions in a way that was easy to understand. A++ -
Review 54 (2024-12-06 - Rating: 5)
Excellent service, Kenny was great and extremely knowledgeable. Enjoyes his personality. -
Review 55 (2024-06-06 - Rating: 5)
I want to commend my technician who came out today for my summer check on my HVAC. Neal did a great job, in both the check up of the system and also recommending getting an outside surge protector for my HVAC. With all the storms we have been having, power fluctuations I appreciate his recommendation in getting one installed to help protect my unit! Great job! -
Review 56 (2022-10-04 - Rating: 5)
Blaine from Triple Play was great! He installed our new sink with no problem and in record time. Super courteous and professional. Highly recommended! -
Review 57 (2023-10-04 - Rating: 5)
We love our new Daikin Fit system installed by Triple Play! Our home has been cool and comfortable since they installed it. The system is super quiet and our bills have dropped dramatically as well. John and Alvin were wonderful! They worked very hard and were very clean and professional. The installation manager Jeremy even came out and went over the system functions with my wife and taught her all the great features of the thermostat. They have a great team! -
Review 58 (2023-11-16 - Rating: 5)
We have used Triple Play for over a year and with each service their technicians are courteous, knowledgeable, and diligent. Today my units were winterized by Chad, who also thoroughly cleaned my units fan and condenser. He explained services that can help me extend the lifetime of my units but didnt high pressure me. Rather he rationalized which services I could prioritize to fit my budget. I will continue to work with this excellent company and welcome Chad back again for future services for his hard work and politeness. -
Review 59 (2024-11-12 - Rating: 5)
Heating check up service went greatā¦showed up on time, checked heating unit, checked Co2 levels in house, answered all my questionsā¦service was excellentā¦price of service reasonable -
Review 60 (2024-11-19 - Rating: 5)
Always nice to deal with a business that treats customers the way they should be treated. Everyone Iāve had contact with seems to genuinely enjoy working at Triple Play. Today Hannah did a great job scheduling me with my crazy schedule. And Kenny was awesome. Thank you! -
Review 61 (2024-11-12 - Rating: 5)
Lance was here today to service my two HVAC systems as part of 6mo fall home system checks. Lance was very friendly, answered all my questions. He gave me a complete rundown of the status of my system components. Good job, Lance! -
Review 62 (2024-09-20 - Rating: 5)
A.D. and Tristan did an amazing job fixing up my AC, best part they were in and out luckily split no lolly gaggin. -
Review 63 (2024-02-21 - Rating: 5)
J. T and Joshua were the technicians sent by Triple Play to do the scheduled tune up on my HVAC system. I was impressed by their knowledge of my system and how thorough they were checking it out. J. T. made me aware of some build up on the ac coils that could cause future problems. He was able to arrange it so that they could clean the coils while they were here. This was much appreciated! Joshua found some small openings while cleaning the coils and was able to tape them up. This was also much appreciated! I was happy to sign up for another yearly maintenance contract with Triple Play! -
Review 64 (2024-11-22 - Rating: 5)
Charlie and Drew were great and professional. Everything was left neat and tidy and the system is working great. -
Review 65 (2023-08-30 - Rating: 5)
Our 10 yr old unit needed some pretty expected repairs. Austin and Chase were exceptionally thorough, honest and helpful. This company is fair and has your best interests in mind. They are punctual, professional, diligent and amazing all-around. Weāve been so impressed that we signed up for their very reasonably priced yearly service plan. So happy that we found Triple Play! -
Review 66 (2024-09-25 - Rating: 5)
Heather was polite courteous her techs arrived when she told me they would be here Heather was professional -
Review 67 (2023-11-16 - Rating: 5)
I have been using Triple Play for years. They are absolutely wonderful. In addition to great, reliable, speedy and honest service, they have absolutely awesome people that work for them! To me, that is a great representation of a wonderful company! Thank you to Austin Z for getting my heat working today! I appreciate all of you at Triple Play!! -
Review 68 (2024-06-19 - Rating: 5)
Lance came to the house to do a routine check up and ended up having to leave and come back twice. He said, Ill be here 12 hours if I need to in order to get your air conditioner fixed. He went above and beyond and I couldnt ask for a better technician working on my unit. -
Review 69 (2024-09-25 - Rating: 5)
This one time, I need A/C work done and so I called TPHS and Heather, let me tell you. Heather was an Angel. Sent straight from the heated dooms of Oklahoma. Heather for President! -
Review 70 (2023-07-30 - Rating: 5)
Steve was amazing today. Very prompt, professional and super friendly. He patiently explained our issues, gave us his recommendations in a clear, concise manner and got us up and running! And now weāre on their maintenance plan, too. Amanda was also very patient w/ me yesterday, setting up the appointment. She was awesome. We would absolutely recommend them to anyone. Great job! -
Review 71 (2023-10-02 - Rating: 5)
Austin and Josh from Triple Play cleaned my air and intake vents today. They had to juggle rooms to accommodate our hospice aides. Several times i apologized and each time one of them said we work around you; you dont have to work around us. These gentlemen were efficient, kind, and friendly. I highly recommend Triple Play for vent cleaning. As an added bonus, they were more than $300 less expensive than the next closest quote I received. -
Review 72 (2024-10-24 - Rating: 5)
Love doing business with Triple Play. Charlie and Drew were very friendly and professional. They did an excellent job in timely manner and cleaned up after. They made sure I understood everything they did. -
Review 73 (2024-12-16 - Rating: 5)
3 years in and Triple Play is still taking good care of my HVAC system. Neil did my fall tuneup today, and helped me out with investigating a plumbing issue as well. It was much appreciated! -
Review 74 (2024-11-04 - Rating: 5)
Good job Neil! Appreciate the extra effort to make sure we understand the new gas line system. -
Review 75 (2024-02-22 - Rating: 5)
JT and Joshua were the techs sent out to get my a/c tuned up. They both were so knowledgeable and knew my unit, they told me in simple terms how I could take care of my unit during the summer. They went above and beyond explaining to me what they found. This company will be my go to for all my repairs and tuneups. The guys were friendly and kind if I asked dumb questions. If I could I would give them and the company 10 *s+Thank you so very much JT and Joshua and Triple Play Home Services Heat and Air. As usual it was my pleasure having your company do my tune up. -
Review 76 (2023-07-26 - Rating: 5)
The overall experience with Triple Play was fantastic. I had my AC go out and called them after work. They were at my house within an hour of to diagnose the issue. Steve and Justin were the first to look at my AC. They were very Professional and Knowledgeable. My AC was about 15 years old. After breaking things down for me, I decided to go with a new unit. Coby was the one who work with me on picking a unit that worked for my house and needs. I walked away with a great unit at a great value and more knowledgeable. I was able to get the unit installed the next day. Greg and Josh came in, installed the unit left with no mess. I never would have known they were there except for the new AC I had. Jeremy came after to finalize everything and my house is now very cooled. Everyone was very polite, easy to talk to, answered all my questions and again very professional. I highly recommend and it is great to have an air, heating and plumbing guy I can rely on. Been looking for one and found it. -
Review 77 (2024-11-11 - Rating: 5)
Charlie & Drew are THE BEST! Ask for them by name & theyāll take care of you -
Review 78 (2024-11-12 - Rating: 5)
Austin came for a diagnosis call. He was very professional and explained everything to T. I would use them again. -
Review 79 (2024-06-25 - Rating: 5)
Super fast service, Neil was knowledgeable and went way above and beyond!! So happy my house is now cool!!! Use triple play!! -
Review 80 (2024-09-18 - Rating: 5)
The technician kept me apprised while repairing our air conditioning system. I appreciated his professional approach. -
Review 81 (2022-06-16 - Rating: 5)
I am so glad I found Triple Play!! After waiting multiple days on another company to come look at my ac unit, I called them and was able to have someone come out same day.Ethan the technician was really nice and very thorough in everything he looked at. He provided me with multiple options to fix the problems and worked with me to negotiate something affordable. They didnāt have availability to replace my unit for a few days, but because I was without AC in the summer, they brought me a portable ac unit and installed it so I could at least live in my house until the installation. They all showed up right on time for the installation and everyone was so kind and helpful throughout this process!!thank you! -
Review 82 (2024-03-22 - Rating: 5)
Had problems with my HVAC and needed to have it checked out. Unfortunately there were several problems with my older unit. Triple Play was very responsive to the problems and scheduled to come out the following day to do repairs. After doing the repairs they returned to clean my very dirty filters. I have used Triple Play several times over the years and they are the Go To business for any problems that I have. They are very professional, friendly and give a good value for the work that they do. Special thanks to Josh, Joe and Austin for fast repairs and getting me up and running again. -
Review 83 (2023-08-08 - Rating: 5)
Mike is one of the best business owners around! He and his employees are to rate! I called late yesterday with an issue, that wasnāt necessarily something he or his employees typically would assist with, but that isnāt how Mike operates. He took time out of his day to get me answers and what I needed to do. Most companies now days would fall on the sword of you need to contact the service agreement customer service, but Mike made some calls and found out who I needed to contact and what to tell them. He even offered if I ran into any problems to call him back and he would do what he could to help.Not many companies treat their customers like this anymore and to say itās a relief to know there is a company out there that no matter what they will at least attempt to help their customer!!I will always use Triple Play Home Services! Everyone associated with TPHS are top notch and always strive to provide the best service possible!!! -
Review 84 (2024-09-25 - Rating: 5)
Just wanted to say that Heather is great! Super helpful and always happy when I talk with her! -
Review 85 (2024-11-30 - Rating: 5)
Very helpful and quick service would highly recommend! Neil Garvey needs a raise! -
Review 86 (2023-07-14 - Rating: 5)
Triple Play technician, Austin, was great to work with. Very professional and courteous. He provided great and timely service when our HVAC broke down on a 100 degree day. Quick response in an emergency was well appreciated by myself and the family. Thanks. -
Review 87 (2023-07-05 - Rating: 5)
We had inquired last year about replacing our units but just werenāt ready to move forward at the time. We contacted Triple Play a year later and they had our old quote and weāre happy to honor the same quote this year. These guys are awesome right from the start. We love the new units and the house is cooler than when it was a new house!! Would recommend Triple Play to all that need an upgrade!!! Thanks You Guys are Super Heroās!!! -
Review 88 (2022-07-07 - Rating: 5)
I had my air ducts Looked at through video camera to assess why I was not getting air to the furthest room in my house. I genuinely love the fact that they send you a picture of the technician so that you know exactly who youāre looking for. The tech was very timely. Same day service and they were able to assess the situation very quickly. The price was almost half of what most companies wanted to do the same job. The technician was very courteous and knowledgeable and even helped me move around some furniture able to get to the vent. I recently strained my right shoulder. I also like the fact that they did not try to push a service on me. The technician explained everything in laymanās terms to me and told me of all the various options that the company has. When I move forward with my decision on what I will do, Triple Play will be my first call. -
Review 89 (2022-09-09 - Rating: 5)
They were able to send out some technicians the same day we called for our broken AC! Ethan and Austin arrived quickly and did a very thorough inspection and took plenty of pictures so I could see the issues for myself. They took the time to make sure I understood everything that was going on, and were very considerate when the topic of billing came up. Im very grateful for their help and couldnt recommend them enough! -
Review 90 (2022-08-13 - Rating: 5)
Triple Play is amazing!! They installed our brand new tankless water heater and did an amazing job! Blaine and his partner work efficiently and made sure everything worked correctly before leaving. They did a wonderful job and we are very happy with our new water heater! Will definitely be using them again! -
Review 91 (2022-07-23 - Rating: 5)
Triple Play came out and replaced two HVAC systems for me. They were top notch! This company was more than just squared away (my military brothers and sisters will appreciate that), they were extremely professional during the installation and did a top notch job. I felt very at ease throughout the whole process. I highly recommend! -
Review 92 (2023-08-03 - Rating: 5)
We had a plumbing issue and David Morales was our plumber. He is very professional, thorough and knowledgeable. He took time to really explain things while being patient and helpful. He did a great job! -
Review 93 (2024-11-01 - Rating: 5)
Lance is fantastic! Ive been blessed to have him help me twice. Once with ac and once with furnace winter check. He is very thorough and shares information clearly. He is an asset to the Triple play staff! Thank you for being a business I can trust in. -
Review 94 (2022-08-12 - Rating: 5)
The appointment time and responsiveness was quick. They were thorough, friendly, down-to-earth. They gave a detailed explanation of the issues & offered multiple options to solve the problem. All of the servicemen were upbeat & seemed happy & proud of their work. I think that results in a quality product. When Iām conversation I mentioned other household issues, they directed me to other technicians within the company who could help-on the spot. They went above & beyond. Iāll call again! -
Review 95 (2024-09-25 - Rating: 5)
Heather is SO helpful and so kind! Great person to represent your company! -
Review 96 (2024-10-04 - Rating: 5)
Good job. Came out for routine heater check, which checked out good. Asked me if I want the house filters replaced and he replaced them for me. Never a problem with these guys. -
Review 97 (2024-11-08 - Rating: 5)
Lance was the best and kindest tech. Give him a raise š -
Review 98 (2023-03-29 - Rating: 5)
Kelley and Rachel, from Triple Play Services, visited our home to perform an A/C tune up. They were very cordial, personable and completed the tune up in a timely manner and without any sticker shock. They also walked us through their checklist and explained each step in detail.They made suggestions as to things we should be aware of when the temperatures begin to rise.Their professionalism is to be commended.Thanks,,,,-Ed -
Review 99 (2023-07-07 - Rating: 5)
We hired Triple Play to remove old and install new HVAC for our daughters house last year, and now for our house. From consultation to final walk-through, this company is the best! Thank you to these gentlemen--Austin J., Coby, Greg, Colt, Alvin, and Jeremy. We highly recommend Triple Play!! -
Review 100 (2022-08-05 - Rating: 5)
Our technician John went above and beyond! Not just a really great guy, he was very informative, explaining every step in fixing our system. We are now on the maintenance program and feeling confident in our situation. These guys do not make you wait. Great experience all around. I highly recommend Triple Play Home Services! -
Review 101 (2023-11-20 - Rating: 5)
Austin was wonderful. He was able to see me only an hour after I called and provided a thorough inspection of my entire system to diagnose the problems. He explained everything in an easy to understand way. -
Review 102 (2024-11-14 - Rating: 5)
Charlie and Drew were fantastic! Very thorough, respectful, and kind. They fixed our heating issue and took the time to double check everything else as well as install an Air Scubber for us. Wonderful service -
Review 103 (2024-11-20 - Rating: 5)
Kenny did a beyond Awesome job please give him a Raise!!!! -
Review 104 (2024-10-03 - Rating: 5)
Triple Play Home Service installed my HVAC unit and it was time for a service check up. Mr. Adrian Williams was the tech who came to do it. He was friendly and professional. He provided several options for me to consider when I shared I has an issue with the upstairs cooling differently than the downstairs. After he completed the servicing needed, I found that the upstairs was actually cooling better! Would recommend Triple Play and all their technicians o anyone requiring their services. -
Review 105 (2023-07-10 - Rating: 5)
I can honestly say Iāve utilized all three services from this company, so in my case it actually has been the triple play. Brand new furnace installed in early 2022, a/c unit worked on in the early summer 2023, and now brand new PEX plumbing ran throughout my 60 plus year old house. There were a few unfortunate circumstances that brought me to have some of these done, but Robert, Daelon, and Taylor knocked out the plumbing in a short period of time. Iām know Iām leaving a few folks out, but ALL were/are great to deal with, and I highly recommend this all-around great company. -
Review 106 (2023-01-10 - Rating: 5)
Genuinely fair and helpful. Fixed my problems without trying to blow smoke. The two servicemen earned the company a new loyal customer. Admittedly, I was asked, āIf you liked our service, would you leave a review?ā But I am more than happy to leave them a five-star rating. The servicemenās names were Kelly and Skylar, and Iām mentioning them here so that their superiors will take note of how well they represent the company. -
Review 107 (2022-01-10 - Rating: 5)
Justin did the AC tune up and maintenance today. It was my first time using HVAC Solutions and I was very happy with the service and responsiveness. Justin was great and explained everything he looked at and his findings and presented options and clear pricing for any additional repairs and maintenance suggested. It was a very extensive tune up and inspection which I appreciated since itās our first summer in our new house. I also liked the ability to track when Justin would be arriving so I knew exactly when I needed to put the dogs away. Thanks so much! -
Review 108 (2022-11-07 - Rating: 5)
I have been using Triple Play for the last three homes we have owned. The owner has always done a great job for us and stands behind his word. Today Austin and Josh came out and did a great job checking our system and making us aware of a couple of items we may want to address sooner than later. It was good to see Austin again as he has been out to our previous homes. -
Review 109 (2022-10-01 - Rating: 5)
From the point of calling the Triple Play office to the service provided, everyone was very polite and informative. Anna was polite and helpful. Lathan stood at our house until the issue was resolved which was pretty late. He also was informative and explained why the ac unit went out and that someone would be out the following day to explain more and try and help us further. Jack did a thorough inspection and explanation of what was going on with HVAC system. The two guys who installed the A/C, heating unit, duct work and thermostat were amazing and worked all day to get the job done and ensured system was working properly. -
Review 110 (2024-07-24 - Rating: 5)
AD is the man. Did a great job and would call him back with any future issues. Thanks AD!! -
Review 111 (2024-11-18 - Rating: 5)
Had a heater tune-up service done and all went great with no unexpected problems. Technician was honest and didnāt try to gouge me with unnecessary fixes. Great experience with the new ownership. -
Review 112 (2022-07-01 - Rating: 5)
The boys came out and installed my new unit and I couldnt be happier. I took advantage of their best plan for my own peace of mind. They were professional, helpful and fun/funny while remaining respectful and helpful. I would totally recommend using them for your heat and air needs.My new unit is quiet, and keeps my house right where I set the thermostat.Thanks to all of the people who helped me at Triple Play! -
Review 113 (2024-11-20 - Rating: 5)
Neil dis a great job and is credit to your team. -
Review 114 (2024-06-14 - Rating: 5)
Austin Z helped me today with my air conditioner and furnace. He did a great job and I really appreciate all his help and expertise! -
Review 115 (2024-09-24 - Rating: 5)
Charley did a thorough job and gave recommendations without pressure. -
Review 116 (2022-08-19 - Rating: 5)
Noticed that our water heater was leaking into the garage. Called Triple Play who rerouted our technician Blaine who arrived within 10 minutes. He assessed the situation, have several options, consulted with my husband, installed a new unit all within three hours. Blaine was professional, courteous, and thorough, keeping me informed throughout the installation. He spent extra time showing me the unit and its features. Could not be happier with the whole process. -
Review 117 (2023-10-02 - Rating: 5)
Daelon was on-time and extremely helpful while removing the old and installing our new hot water tank. First time we have used Triple Play but definitely will be a repeat customer for any plumbing or HVAC needs. -
Review 118 (2023-08-22 - Rating: 4)
The triple play gang did an outstanding job fixing my A/C yesterday. It was 105 F outside and probably 130 F in the attic. They worked most of the day under very difficult conditions. Itās nice and cool this morning in the house. Thanks guys! - jim -
Review 119 (2023-07-29 - Rating: 5)
Steve saved the day!!!! We were in trouble in the heat of summer and I am 8 months pregnant. The AC went out. He fit us in last minute and fixed it fast. He has amazing customer service and is funny too! So grateful! -
Review 120 (2024-11-01 - Rating: 5)
Neil Garvey came out and checked my hole system for regular maintenance. He was very thorough , knowledgeable and friendly! -
Review 121 (2024-10-02 - Rating: 5)
I couldnāt be more impressed with the incredible service I received when my air conditioning system unexpectedly broke down! From the moment I called, the team was responsive, professional, and efficient. Joe arrived quickly, diagnosed the problem with ease, and had my AC up and running in no time. Not only was he highly skilled, but he also explained everything in a clear and friendly manner. The customer service was top-notch, and he truly went above and beyond to make sure I was comfortable again. Highly recommend this company to anyone in need of reliable and exceptional AC service! -
Review 122 (2022-01-10 - Rating: 5)
Absolutely amazing customer service! Started with scheduling all the way to the actual visit, 5 star service. They did diagnostics on my non-cooling AC system and found several legitimate issues. Jack gave me numerous options and was upfront and honest. Did not feel pressured at all. Super professional yet friendly. Highly recommend these guys! Still trying to see which option weāll go with but regardless Iām going yo chose these guys to do the repair/install. Thank you guys! -
Review 123 (2023-11-10 - Rating: 5)
Called on Thursday to replace a Pressure Regulator Valve since our water pressure was 120 psi. They had a plumber out at 8:15 the next morning and he was done by 10 and left no mess. I cant really ask for more. -
Review 124 (2024-02-15 - Rating: 5)
JT is awesome. We have had the same issue for over two years with multiple techs coming to our house to try and fix. He was able to identify the problem the first time being here and provided a solution. -
Review 125 (2022-01-10 - Rating: 5)
During this winter storm, we had pipes freeze and when we thawed, the holding tank cracked and we lost water. We called 4 companies with good reviews. This was the only company that answered the phone and got us on the schedule asap. They came out the next morning and Kenny was super nice, professional and quick! They even said to call them back if there is another problem upon thawing and they will come right back out! Price was about average for here, $350. But for coming out in the snow and cold as quickly as they did and got us fixed right up, well worth it! We will use again. -
Review 126 (2024-11-07 - Rating: 5)
We have been using Triple Play for servicing our Daikin HVAC systems for over four years and they continue to provide friendly, professional service. Chris did a thorough job checking our three systems and answered all our questions. It was it a pleasure to meet him. Thanks again. -
Review 127 (2022-01-11 - Rating: 5)
My husband and I hired them to replace the duct work and ended up getting a new furnace as well. They were quick to come out and get everything done! Everyone that has been here doing work is very informative and they have the best manners! Super sweet and will only use them from now on!!! Thank you Triple Play! -
Review 128 (2023-01-13 - Rating: 5)
Kelley and Skyler were on time, professional, and knowledgeable. They showed me pictures of my furnaceās issues. They provide a quote for the repairs and completed the repairs the same day. They kept me informed and even change out my filter. -
Review 129 (2023-07-18 - Rating: 5)
AC stopped working on Friday at 4:45pm. Made the call and they were out by 6:00pm and got it fixed. Great/fast emergency service. My tech, Steven I believe, was great and honest. -
Review 130 (2022-07-13 - Rating: 5)
AC died on a Friday afternoon. 103 outside. I have a home warranty company, but I knew how that was going to go. After 2 days and no response, I called Triple Play first thing Sunday morning. Brad was there within an hour. 20 year old system was toast. Installation scheduled for the following Wednesday. Jake and Tristan arrived at 8 am sharp. Took most of the day, but they knocked it out.Very impressed with the timeliness, professionalism, and courtesy of everyone I dealt with. Well done and big kudos.Dislikes: Lets just say its the cost of being a homeowner with an old system that dies in a heat wave.Great job everyone. You cant go wrong with these guys in my opinion. -
Review 131 (2022-07-17 - Rating: 5)
It was Saturday afternoon and my A/C just stops working. Triple Play Home Services was called and within 2 hrs. their technician (Ethan) was here at my house and in 2 more hrs. my A/C was working again. Thank you, Ethan and Triple Play Home Services. They are a 24hr/7day company that are reasonable on price. They are Professionalās!!! I would recommend them to anyone. š -
Review 132 (2023-01-20 - Rating: 5)
After cleaning and replacing my filters, I noticed my HVAC system was not running. Of all the places I called, Triple Play was the only one who got someone out there that night. Kelly was very professional and made multiple recommendations for repair and got to work immediately. Kelly worked quickly and efficiently, everything was fixed before the day was over and he was nice and responsive to my questions. I will probably use Triple Play going forward for all of my HVAC needs! -
Review 133 (2023-10-16 - Rating: 5)
As always, prompt, thorough and professional service from Triple Play. Josh and Austin K came out to do the HVAC inspection and both them did a great job! -
Review 134 (2024-11-12 - Rating: 5)
Kenny came to do the furnace tune-up. He was very thorough in explaining everything to me. I highly recommend Kenny! -
Review 135 (2023-08-23 - Rating: 5)
Enjoyed my whole experience. Didnāt feel as thou the show up fee was terrible and he fix my unit quickly and itās been work great. I will also be getting their membership that allows their company to do my year maintenance on my home. -
Review 136 (2022-07-02 - Rating: 5)
A family member passed suddenly. We are left with cleaning and clearing the house. AC quit with so much left to do. After using another service the day before, for a warranty issue, at a different home, I called only to be told they were unable to assist with this need in a timely manner. I contacted 3 other services who couldnāt help for several weeks. When I called Triple Play, they understood our specific ordeal and agreed to fit us in. They had a tech, John, out Friday evening to determine what was needed. The price was fair and he was helpful to make sure I understood the urgencies and the long term solutions. I texted Triple Play after 7pm to ask the replacement parts be installed asap; not exp citing an answer that night. Thank receive a response within a short time and Technician Lathan was working installing parts by 11:00am Saturday! The house is cooling off. Thank you so very much to Triple Play!! -
Review 137 (2022-08-25 - Rating: 5)
We used the plumbing service for a hot water tank replacement. Blaine was our technician and was wonderful. On time, friendly, and did a great job. Already notice a difference. We will definitely use him when we replace our 2nd tank soon. -
Review 138 (2023-10-25 - Rating: 5)
Austin Zellmer is a great tech, he had to leave and get the correct part. But, he came back and took care of the job and made sure we understood what was going on. He took pictures of the entire process and throughly explained the steps and cost. If you are having AC trouble and run across this company, ask for Austin Zellmer and he will take care of you. -
Review 139 (2022-11-03 - Rating: 5)
Austin and Josh were very polite and professional. Got in and did their job while wearing covers on their shoes to protect my floors! I talked the ballast as a warranty and I received an additional bulb in the warranty process. Doesnāt get better than that! They explained everything and were done in 15 minutes. Thanks guys! -
Review 140 (2022-01-10 - Rating: 5)
I had an issue with my old furnace and it ended up needing to be replaced. Neil and Jake did an absolutely fantastic job! There was an unexpected issue with my thermostat and the job ended up taking longer than expected, but both of them were very upbeat and friendly got the job done. The other staff I have spoken with have also been super helpful. Thanks for everything! -
Review 141 (2022-01-10 - Rating: 5)
Mike amd Stacey are the best. Had amazing customer service treatment from the first moment we spoke until our unit was installed and even after when we had questions. They treated us like family. Very friendly and easy to communicate with. Kept us updated and gave us details throughout the entire install. Called to see how system was working and helped with our rebate processing. We would highly recommend for anyone in need of HVAC system to contact this family ran company if you want a quality product with a outstanding install. -
Review 142 (2022-08-04 - Rating: 5)
We have used HVAC Solutions for quite a few years, and will continue to do so!! They serviced our old central heat & air unit, and when it was time for a new one 7 years ago, they had the best price, and we chose them for the install. We have always been pleased with their friendly service, professionalism, and competitive prices. Our repair this week was done by Jeffrey, he was awesome and we highly reccomend him!!! -
Review 143 (2023-09-19 - Rating: 5)
Representative was polite, friendly and knowledgeable, he showed me what potential problems exist and presented me with options and didnt try to push the more expensive š .He was pleasant and professional, quick response and a delight to chat with.I will recommend you to my friends. -
Review 144 (2022-08-16 - Rating: 5)
Ethan and Josh arrived on time, quickly identified the problem and explained the work that was required. They made the necessary repairs and we are up and running. Personable, professional, friendly and tidy work. I highly recommend Triple Play HVAC, 10/10! -
Review 145 (2022-03-30 - Rating: 5)
John Robinson, our technician came out and inspected our entire system, replaced filters, cleaned out unit and was very thorough. We mentioned a noise in one of our returns, and he quickly fixed it. If you heat & air service, I highly recommend Mike Fore and his team at Triple Play. -
Review 146 (2022-10-20 - Rating: 5)
We have a floor furnace and not a lot of people wont work on them. They were forecasting a freeze the next night so I was cleaning the floor furnace and getting it ready. Got the pilot lite lit but the thermostat wouldnt kick the igniter on. I called Triple Play the next morning and they got out that day. The igniter wiring had come loose and gotten burned. They replaced the wiring, fixed the sensor and replaced the thermostat so we could have heat. Very polite, very nice, and did a great job. Its hard to get service same day these days so it was incredible. -
Review 147 (2023-07-06 - Rating: 5)
A friend recommended Triple Play, my last Hvac person started the hard sell tactic, i scheduled a service to check a/c operation and check what they said i needed. The tech that showed up and on time was Steve K , he thoroughly checked the system, took pics to show me everything and took the outside unit apart to show me how filthy it was, BTW, ive has this serviced the last 3 Springs, he gave me an estimate, replace a failing part, they thoroughly cleaned the condenser, put everything back the way they found it. I believe i found my new hvac guy!!! -
Review 148 (2023-09-22 - Rating: 5)
Canāt thank Triple Play Home Services enough, outstanding job and a job well done. Extremely fast same day service. Shout out to Michael! Extremely helpful and talented service tech. -
Review 149 (2024-08-26 - Rating: 5)
We had a problem with our food trailers outside drain, and called Triple Play to come out and take a look and possibly fix our issue, all in the same day! This is the second time weve had to have them out for an issue with our food trailer, and they were able to accommodate us into the same day and get everything fixed as well! Lance and Mike were the ones that came out this time. Each time weve had someone out from this business, they have always been so nice and helpful, and do not hesitate to answer any questions that we might have! Their prices are right on point as well! I will always recommend Triple Play for any issues that we might have on our home or our food trailer! Call them! They wont disappoint!!!Jennifer from The Hangry Halo Mini Donut Co. -
Review 150 (2022-01-27 - Rating: 5)
Kenny & Garrett Installed a tankless water heater and were some of the most professional and knowledgeable plumbers I have ever met. Highly recommend them for your plumbing needs.Neil & Jake came out and installed a daikin fit system and they exceeded my expectations by far. Just like the plumbing crew, they were polite, professional, and knowledgeable. When they finished their installation they had Garrison come out to quality control the installation before they had the city inspector arrive.Iāll never use anyone else for plumbing or heating and air. -
Review 151 (2023-01-27 - Rating: 5)
Great crew up front sat with me going through different heater and air opinions prices, all in very professional manner checked everything after install took there time! Will be our call from now On! Thank you ALL!!!ā¤ā¤ā¤ā¤ John, colt,Jack and other guy!! -
Review 152 (2022-02-18 - Rating: 5)
Came home on a cold Thursday afternoon to no hot water. After calling around to others and either hitting a dead end or being told no one could help me out until Monday, I sent a message to Triple Play. They got in touch with me immediately and told me they could have someone out that night or first thing in the morning, my choice. The men who came out were helpful, professional, efficient, courteous, and friendly. All my options were laid out clearly for me, and Iām super happy with the work they did! Next time I need help, I know who my first call will be. -
Review 153 (2022-01-13 - Rating: 5)
Woke up on a cold January morning with no heat. Called our usual heat/air/plumbing company. They came out and told us they think they know what the problem is, but the replacement part is on backorder till February.Asked what our other options are. They said replace the entire HVAC system. This is something we were not planning on doing this year.We were also told our current HVAC system is too small for the house (2,000 sq ft with a 3.5-ton unit). It was suggested to go to at least a 4-ton HVAC system. Knowing this could cost A LOT of money and we werenāt completely sure what we were told is correct. So, we decided to get a second opinion.We did a Google and Yelp search of the Top Heat & Air companies for our particular area and Triple Play Home Services came first on both lists. We took a quick gander at their website and then decided to contact them through their āContact Usā link on their website and gave a brief description of our problem. Less than 5 minutes went by, and Naomi called to follow up.Naomi was patient and so very kind on the phone as we explained our problem. She sent her Technician, Ethan J. out to help diagnose our issues. Ethan was prompt, polite, and professional. We explained what our problem was and what we had been told by the original company we had out earlier that day. Ethan did a much more thorough job of reviewing our current system. He felt pretty certain he knew what the problem was, but there was a high/low voltage issue, and he didnāt want to risk going any further without a supervisor present. He said he could get the part the next day (when our original company said it would be on backorder till February). During his in-depth evaluation of our system, he did note that the current HVAC system was too small for our size house and suggested at least a 4-ton unit. Additionally, he pointed out that we really didnāt have that much insulation and explained insulation for our part of Oklahoma is around 16 ā 18 inches.Knowing we had some tough decisions to make we asked Ethan and our original heat/air/plumbing company for quotes/estimates for an entire HVAC system replacement. We got 6 quotes with 4 of the systems coming from Triple Play. The prices ranged from $10,000 - $17,000. Based on the quotes and information, we selected the one that best suited our needs.Before completely committing to this rather expensive endeavor, we contacted Ethan with about a dozen more questions. Ethan called us within a few hours of us emailing him and provided us with comprehensive answers to each question.We also found out that Triple Play does blown-in insulation installation (and our original heat/air/plumbing company does not). We did research online to help determine what might be a ballpark idea on cost. Triple Playās estimate came in at a very reasonable price.The decision was madeā¦weāre going with Triple Play Home Services for both the HVAC and insulation installation.We scheduled our installation and Installers Austin F & Brycen B came to our home. Just like Ethan, they were prompt, polite, professional, and knowledgeable. Installation of the HVAC and insulation took the entire day, but those guys did an amazing job! They tested our system thoroughly when they finished and left our house inside and out spotless!As a final evaluation, they had a supervisor, Hector, come out and do a quality control check and make sure everything was running smoothly. Hector, Brycen, & Austin also asked if we had any questions and even asked what we wanted our thermostat set at before they left.One final note, Ethan followed up at the end of the day to see if everything went fine.Never have we experienced such VIP customer service. If you ever need a HVAC system replacement, we recommend you go with Triple Play Home Services because they are professional, courteous, and put their customers best interest at heart. -
Review 154 (2022-01-10 - Rating: 5)
Brett was introduced to us via text message so that we knew who was coming and also included his picture. He arrived on time and was professional and friendly. We had a leak in our hot water line below the foundation. When he found the area of the leak, he quoted several solutions with individual prices. He was able to fix the leak on the same day, same visit. We had called around and knew that most companies use a leak detection service that can cost $245. I was very pleased that we did not need to use this expensive service on our problem. The cost was less expensive than area competitors. I will definitely recommend this company to friends and family. -
Review 155 (2022-01-10 - Rating: 5)
HVAC Solutions replaced our Heat/Air system a few years ago. We signed up on the maintenance program. They are always very professional and do quality work. When they offered plumbing maintenance we didnāt hesitate to add this to our maintenance program. They recently replaced our hot water tank with a energy efficient heat pump hot water tank and we are extremely happy. We highly recommend Mike and his team for any Heat & Air or plumbing work. -
Review 156 (2022-01-10 - Rating: 5)
Had HVAC Solutions do a checkup on my two AC systems this spring, and one was beyond help, so opted for a full replacement. Jack and Hector came out for the installation, and of course hottest day of summer so far. They worked all day in heat out side and attic and got nice cool air to flow by late afternoon - very professional and responsive. -
Review 157 (2022-01-10 - Rating: 5)
Ethan and Justin were very professional. Spent several hours at our home to ensure the diagnosed any issues and that they were fixed appropriately. They were honest with us and ended up saving a lot of money by checking and diagnosing our entire system. I wonāt use any other company in the future! -
Review 158 (2022-04-13 - Rating: 5)
I liked the service man John who came he explained everything. I dont have a computer or printer there were other things that need done so asked to send me a list & prices which he did but it was a contract to have them done & gives you 72 hours to cancel or its binding I dont like that.So I do have to find a friend with a printer which I prefer paper to internet. Over all good company. -
Review 159 (2022-10-30 - Rating: 5)
I called 3 different businesses to fix a furnace at a tenants residence that kept tripping off and Triple Play was the only company that could service it that same day. Triple Play kept me updated with texts and email for their arrival time. Josh and Latham showed up on time, wore boot covers before entering the house, and were very professional and respectful. I have had multiple companies perform furnace and A/C tune ups/inspections before, but I have never seen anyone have the total thoroughness of an inspection process like Josh and Latham displayed. They took multiple photos and videos while taking apart the furnace to show how dirty the motor was and the fan blades. They also found that the flue attachment to the furnace wasnt sealed correctly and had the potential to leak CO into the house. They found that two of the three limit switches were bad but I had them change all 3. They even used a snake inspection camera to record the inside of the warm air plenum to verify the connections were still tight and that there was no corrosion. They vacuumed all the dust from the inside of the furnace after pulling the motor and fan and thoroughly cleaning them also. This service wasnt cheap but I was satisfied due to Josh & Latham being able to fix the furnace that same day so the tenants would be comfortable, the thoroughness of the furnace inspection, the flue attachment sealing issue fix, replacing the limit switches to fix the original issue, and their professionalism and respectfulness. I believe I have found my go-to service provider for my HVAC needs. Thank you Josh & Latham! -
Review 160 (2022-02-08 - Rating: 5)
Got a subscription to their advantage plan and had a complete redo of my HVAC system. I want to especially call out the installer team led by Austin F - great guys, easy and responsive communication, even brought me a diet coke on Installation Day 2. I made the right choice using Triple Play! -
Review 161 (2023-07-27 - Rating: 5)
Did an awesome job. Had a great crew. John, Colt & Colby had everything arranged and put together in no time. Running perfectly. Definitely using them from now on. -
Review 162 (2022-11-01 - Rating: 5)
Austin and Josh were very knowledgeable, helpful, and kind. They were able to troubleshoot and fix an issue that we had been band-aiding for awhile and just thought weād have to keep dealing with. We always appreciate Triple Playās excellent service. Thank you!! -
Review 163 (2023-08-30 - Rating: 5)
These guys came out a couple hours after we called and saved us from the Oklahoma heat in the middle of the summer. They went over options we had and had our ac up and running in an hour. Definitely recommend. -
Review 164 (2023-11-02 - Rating: 5)
Austin was a lifesaver. Came out at 6:30 and was able to get my heat working again before 8. Very informative educating people on the process and the unit. -
Review 165 (2023-11-01 - Rating: 5)
I need a new hot water tank. Dlawn was professional and friendly. He did a great job and made me a hero for getting the hot water back. Very satisfied! -
Review 166 (2022-01-10 - Rating: 5)
Had an HVAC issue. Called and got on schedule, and a technician was at our house within 90 minutes. Technician (Garrison) was great, really nice and knowledgeable. Fixed the issue and gave us several great tips for keeping our unit working well.Really appreciated the quick and easy repair. Would absolutely use HVAC solutions again in the future. -
Review 167 (2022-01-10 - Rating: 4)
They did great service and were professional. Their equipment was up to par to optimize my AC was working in peak condition. The only downside I saw was the price for the equipment that was replaced, everything was at least 3x what I saw online but I could not do everything they did as effective or in the time, so the one time fix was mostly worth it. -
Review 168 (2023-08-01 - Rating: 5)
Steve was very prompt and I especially appreciated his explanations so that non-technical me could understand what the problem and fix were. He is easy to talk to and a blessing to do business with. -
Review 169 (2022-12-25 - Rating: 5)
We would give a high rating performance to Mr. Arthur he came right on time and the owner or his boss gave my sister Inlaw a good deal a very good Christmas deal for her . Arthur is very efficient and knowledgeable on his job I highly recommend them excellent job and good pricing ..Thank You Arthur and Thank You Triple Play Home Service Merry Christmas and Happy New Year God Blessed your company sir -
Review 170 (2024-11-15 - Rating: 5)
Real friendly and fixed my issue in minutes. Also provided in depth explanations of my systems -
Review 171 (2022-01-10 - Rating: 5)
Wow!!! What a great company, quality service and professional techs. I was not aware of HVAC Solutions and randomly found them on the net. I called, got an immediate response from Mike (who I have now found out is the owner) and set an appointment for the next day. I received immediate confirmation via text. The next day I received a text that the service rep would be there in about 20 minutes and it showed a map of how far away he was at that time. Garrison arrived, introduced himself, confirmed what I asked to have performed and went about his work. He checked over and performed standard maintenance on my HVAC and replaced air filters.Then we sat down and he explained what he had performed and showed me pics of areas that do show some wear & tear for a 14 year old unit. There was absolutely no pressure, just open discussion on things that may need to be addressed in the future. I now know what to watch out for in the future.At some point in time, yes I will no doubt have to replace my aged A/C unit. But for now I have a game plan that they and I can both monitor and follow up on when they come out for scheduled maintenance.Thank Goodness we have such a great A/C service we can depend on here in Edmond and OKC. And do you think Ill call Mike and Garrison the next time I need A/C or plumbing services??? You bet your Sweet Bippy!! Papa Phil (bet your sweet bippy?? Kind of shows you how old I am, Ha!) -
Review 172 (2022-01-10 - Rating: 5)
Mike was quick and professional and had solutions for our faucet problems, that 3 other plumbers could not figure out how to fix. Reasonable prices on equipment and labor. Wore little shoe covers on the carpet and a mask, for cleanliness and safety. So relieved to FINALLY get my mothers shower faucet working again, so she can take a shower! Professional office staff and lots of updates on arrival and appointments. Would recommend for older residents, who often are not treated well on repairs. An ethical plumber?? Yes, they do exist, Virginia. -
Review 173 (2021-12-29 - Rating: 5)
They came out next morning after I called no problem on time. He tried everything to fix my heater after a power outage and a major power surge but the cost of the damage was comparable to a new one. The tech tried everything he could to save my heater but just could not. Got me finance for $75 a month for an entire new unit to replace my damaged and older one. They are coming tge next morning/ tomorrow to install the new unit which install and everything will be $5900 not too bad and not to mention didnāt charge me anything for the tech being here all day trying his damndest to fix it. Thank you guys for helping a disabled vet. See you tomorrow. Well tomorrow came and the two young men showed up a few early. Had the old heater out fast. Got the new heater in and had to build a box under it. Made it look like it was always there. They knew exactly what they were doing too. Even put in a new thermostat and cleaned everything inside as well. Put in all new safer gas lines and intake and drainage lines. Looks absolutely professional. I be will using them for all my heating and A/C needs. An inspector came out and approved everything before they left. A big Thank you to Justin and jake. I hope if I need anything in the future you two will be my techs. John and chris. -
Review 174 (2022-01-10 - Rating: 5)
These people are very professional, and care about the customer. The previous Heat & Air company told me that my unit could not be fixed, and that it would cost about $6k for another one.HVAC Solutions came in, cleaned the unit, and easily got me going again for under $300. I was so relieved š ! I have already recommended them to friends. -
Review 175 (2022-07-16 - Rating: 5)
Okay its hot right, š„ š„µ š« and my A/C stopped working. 3Play or should I say Hannah set me up with a service that takes care of my A/C and plumbing for a year. She sent Jack out to get things back to normal. Jake and Shelby explained what was wrong, how to fix it, and how much it would cost. To my surprise it wasnt that much. Now I feel like an expert. Friendly. Helpfull. Wonderfull people. š -
Review 176 (2022-08-12 - Rating: 5)
Triple Play was great, they came out quickly when our AC went out and made the necessary repairs to get us back up and running. John was great to work with - very knowledgeable and respectful -
Review 177 (2022-08-11 - Rating: 5)
Triple Play did a great job repairing my sunroom mini split unit that had been leaking drain water in the room. In the process of making repairs they discovered that they didnāt need to do some things they had originally indicated were necessary ā-thus saving me some expense. They installed a drain pump that visually blends in with the unit and virtually disappears, solving a leaking problem we have had since another company improperly installed the unit several years age. They are true professionals. -
Review 178 (2024-11-12 - Rating: 5)
Lance is awesome, always thorough in his work and explaining the service report details. -
Review 179 (2024-10-18 - Rating: 5)
Charlie and Dru did a amazing job! I would recommend them highly to anyone. Even provided Porta coolers for the dogs and I to keep us cool through the night. -
Review 180 (2023-06-09 - Rating: 5)
Donald Birdsong came out and identified the problem with my a/c unit in 15 minutes. He had the part needed on his truck and had my a/c working 30 minutes later. Donald was very professional and I will use Triple Play Home Services again. I also signed up for their spring and fall maintenance program. -
Review 181 (2022-01-10 - Rating: 5)
Awesome first impression by HVAC Solutions. Jack Ramos was my technician and he did an amazing job. Examined my A/C, diagnosed accurately and quickly, and fixed the issue! 10 out of 10 would use and recommend again! -
Review 182 (2022-01-10 - Rating: 5)
Dispatch was efficient and John came out on a Sunday to check out our AC unit that wasnāt working. He helped coordinate with the two young gentlemen that came out on Monday and they replaced the entire unit efficiently. Everyone was polite and respectful. God bless this company bc it is HOT in Oklahoma -
Review 183 (2022-01-10 - Rating: 5)
Mike from HVAC Solutions was the first to respond to my A/C unit going out last night. He arrived and repaired my outside unit which needed a new capacitor. The after-hours service fee was $159.95 and the repairs were $215 for a total of $374.95. Not the least expensive out there, but certainly the most responsive and I would definitely pay the extra for this level of speed. Additionally, I appreciated that Mike didnt try to sell me a new unit. He simply did what I asked of him. Would definitely hire HVAC Solutions again! My family thanks you! -
Review 184 (2024-06-12 - Rating: 5)
Neil did a great job he explained everything he did made suggestions and was very polite. -
Review 185 (2022-01-10 - Rating: 5)
Called them in the middle of state of emergency and ice storm with everyone around town needing help and they were still at our house the next day. Naomi (sp?) was so nice over the phone and got us scheduled quickly! Super friendly and professional guys . We were shopping a whole hvac replace at our last home and were quoted $4,000 higher for the same things. These guys knocked that ādealā out of the park and even came back the next day to finish up something that they didnāt feel was perfect. We are enjoying our new hvac system so much and will be glad to use these guys forever! -
Review 186 (2022-01-10 - Rating: 5)
Mike and Stacey have been my go to service provider for several years now. Excellent Service and Professional in all ways. Complete system replacement a year ago and I have saved a lot of moneyon utility bills due to a more efficient and properly sized system for my house.