Norman Air

Photo of Norman Air

Located in Edmond, Oklahoma

Address: 1000 S Broadway, Edmond, OK 73034, United States

Phone: +1 405-233-8190

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrical installation service
  • Electrical repair shop
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • Plumber

Photos

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Hayden at Norman Air provided outstanding service, going above and beyond to ensure every detail was handled with professionalism and care. His expertise, friendly demeanor, and prompt response made the experience seamless and stress-free. Haydens dedication to customer satisfaction is truly commendable, give this man a raise!

  • Review 2 (2024-10-08 - Rating: 5)

    Norman Air, the company and management, are amazing, Iā€™ve been around long enough to see a great company when I see it and Norman air is one of them. If Iā€™ve ever had issues or concerns they handled it and treated me with respect and kindness. I love that they are able to do heat and air, plumbing and electrical work, for a customer thatā€™s very convenient and helpful when you donā€™t have much time. I would recommend Norman air to anyone who wants to be treated with respect and the service tax are outstanding, everyone that Iā€™ve gotten that came to my home. Iā€™ve been amazing. Theyā€™re very professional and knowledgeable management team when it comes to communicating with customers..

  • Review 3 (2024-11-13 - Rating: 5)

    It is always nice to have Hayden come to my home to service my units. He is friendly, polite, professional and goes above and beyond to make sure everything is running efficiently. Once Hayden has been here, I am assured I wonā€™t have any issues with my furnace or A/C. Thanks for the outstanding service!

  • Review 4 (2024-10-02 - Rating: 5)

    Norman Air is absolutely great. Their service is far above average. Service technician Hayden is very knowledgeable and explains the issues in a manner that is understandable to the customer. Very courteous and professional in every way. Heā€™s a true asset to Norman Air. Look no further. Great company with an excellent technician Hayden.

  • Review 5 (2024-08-13 - Rating: 5)

    Hayden came out, was extremely professional, extremely friendly, clean cut, knew his stuff, was very polite and did an amazing job fixing the AC unit, explained the process and was honest. Also great before and after photos.

  • Review 6 (2024-09-18 - Rating: 5)

    I purchased a new AC & Heater from Minter & Sons several months ago. Norman Air bought the company and contacted me about getting my free annual maintenance done. Hayden was my technician. As another person said on his rating, he was a very nice young man, told me exactly what he was going to do, got his work done promptly and asked me if I had any questions. I was very impressed with him and the company that reached out to me for my free service. Big thumbs up on this company.

  • Review 7 (2024-11-21 - Rating: 5)

    We will definitely be using Hayden again! He was thoughtful, thorough, and professional. He is clearly knowledgeable. And he truly wanted to help us make the best choices for our needs.

  • Review 8 (2024-11-28 - Rating: 4)

    Hayden answered questions that werenā€™t previously answered he was great in making sure that I understood everything.Hayden was kind very friendly and very knowledgeable and he made sure he took time to check everything and made sure the heater was working correctly.I understand he came all the way from Edmond and I very much appreciated that he came here to take care of my heater instead of having to reschedule again my older body doesnā€™t do well anymore in the cold so having to wait again was something I was unable to do with the cold weather coming in very soon . Thank you Hayden

  • Review 9 (2024-08-01 - Rating: 5)

    We were longtime users of mentor And Sons and they always did an awesome job for us. We were a little concerned when they were acquired by Norman Air on whether they could continue the outstanding service that we had received before. Iā€™ve got to let you know, that Devon has done an amazing job for us. He was patient, kind, informative, and knowledgeable about what he needed to accomplish for our systems -we couldnā€™t have asked for a better experience. I just hope that every six months, Devon is the one that keeps coming back.

  • Review 10 (2024-10-24 - Rating: 5)

    Will, thank you for the excellent job you did on repairing my leaky outdoor faucets. You came prepared with the parts and tools you needed. I appreciate how quickly and efficiently you finished the job. You made sure that I will not have to worry when Winter and freezing temperatures arrive. Well done!

  • Review 11 (2024-12-18 - Rating: 5)

    Technicians came out exactly when they said they would. I got a text prior to arrival. They explained everything they were going to do, and then did the work. Great service. Iā€™ll be coming back for any gas related jobs I have.

  • Review 12 (2024-12-13 - Rating: 5)

    Hayden was a super technician. He was patient and explained everything that we would need for our repair and why. I cant say enough good things about Hayden and also about the customer service at Norman Air. Keep up the good work yall.

  • Review 13 (2024-12-27 - Rating: 5)

    Haydn, Norman Air, provided maintenance on my two HVAC systems and gave easy to understand information to all my questions. I hope he will be my technician next time.

  • Review 14 (2024-09-05 - Rating: 5)

    Iā€™ve used Minter & Sons (now Norman Air) for over 20 years because they provide top notch service. Today was no different. DB was our tech and as always, he was super polite, professional and efficient. I couldnā€™t ask for anything better!

  • Review 15 (2024-07-17 - Rating: 5)

    Randall was very polite, professional, friendly and punctual! Not only was he courteous to me, but he also took the time to befriend my 8 month old Golden Doodle! Now thats quality customer service in my book! šŸ˜ƒMost importantly, he was extremely efficient in servicing my a/c unit, and I was grateful for his professional advice.I highly recommend Norman Air for your heat and air conditioning needs!

  • Review 16 (2024-10-15 - Rating: 5)

    Jeremiah with Norman Air is possibly the best plumber Iā€™ve ever had work in our house. He explains what he is doing and even lets you know what you could do yourself. He also likes to fish, so heā€™s got that going for him.

  • Review 17 (2024-07-22 - Rating: 5)

    Hayden came out today to check my a/c system. Ive known Hayden since he was with Mintor & Sons. He took his time to explain the new service agreement, wasnt pushy, very detailed and wasnt rushed. It was nice to be able to take a minute to think of questions that he answered.

  • Review 18 (2024-11-11 - Rating: 5)

    He was great/on time, very efficient, courteous, and extremely pleasant. Informed me of everything he was checking and why. Always great for Hayden to check the system.

  • Review 19 (2024-11-04 - Rating: 5)

    We had our furnace checked today and Dan was the service tech. After a thorough check - we are good to go this winter. Dan also changed out all the filters, and actually took the grates outside to remove the dust. I so appreciated that. Tall ceilings & climbing ladders is something I avoid. I greatly appreciate him for taking that extra step of caring to do the little things that sets Norman Air apart from other companies and sometimes other svc techs. These are the things makes the difference in customer appreciation. Dan was very professional, prompt and friendly. I highly recommend him and Norman Air to anyone I know needing heating & air services.

  • Review 20 (2024-08-14 - Rating: 5)

    Had to call a service technician out and was expecting no answers. However, Hayden came out after hours and was super knowledgeable and immediately completed the repair needed. I appreciate Haydenā€™s hard work and dedication to the job and will be using Norman Air in the future!

  • Review 21 (2024-10-04 - Rating: 5)

    So I had my check up done just now and my technician was Michael S. I selected the south OKC/ Norman/Moore link but it was giving me an error so I am posting in N OKC even though the job was performed in Norman. Either way, Michael was thorough and was just a pleasure to deal with. I renewed my agreement due to his demeanor and his explanation of how the agreement works. Totally happy with Michael & Norman Air.

  • Review 22 (2024-07-10 - Rating: 5)

    We had great service from Minter and Sons in July 2024. Great experience with Hayden! Quality was top notch. He took the time to throughly clean the 2 units, check pressures and the electrical! Best job Iā€™ve ever seen done on the units. Iā€™ll definitely ask for Hayden every time.

  • Review 23 (2024-08-27 - Rating: 5)

    Hayden from Norman Air has made two service calls to our residence. Both times he has been professional, solved our problem and been very informative to our options for the maintenance and care of our HVAC units. He is also very personable!

  • Review 24 (2024-08-03 - Rating: 5)

    Hayden is an excellent representative of your company. He carefully explained what was wrong with the air conditioner and the options available to correct the issues. Very patient and respectful.

  • Review 25 (2024-11-07 - Rating: 5)

    Randall was amazing. He had great customer service and was very knowledgeable. Would definitely recommend Norman air and Randall!

  • Review 26 (2024-08-01 - Rating: 5)

    Called at 3::30 and technician was at our house by 6:00pm which was totally unexpected during a very busy time! The person I spoke to was very helpful and Michael our technician had our ac fixed very quickly and was very thorough. Very happy with the service we received!

  • Review 27 (2024-11-23 - Rating: 5)

    Kieth did a great job. We appreciated how prompt he was. He was also very friendly & efficient.

  • Review 28 (2024-09-13 - Rating: 5)

    Hayden and Matt came by today to do our scheduled HVAC maintenance. They were on time, professional, courteous and did an outstanding job!! Very happy customers!!

  • Review 29 (2024-12-05 - Rating: 5)

    Hayden was assigned to do the fall HVAC maintenance on my heat system. He arrived promptly and explained everything he would be doing and checking. Very personableKeith arrived promptly, evaluated the hot water tank failure, gave me an estimate with several options and replaced the next day. Very personable and courteous

  • Review 30 (2024-07-19 - Rating: 5)

    In Edmond, Norman Air recently bought Minters Heat and Air which we have used for years. The service is still great, if not even better. Our technician was Hayden who was prompt, friendly and took great care in the cleaning and the maintenance of our air conditioning system. We will use them for all HVAC needs. Highly recommend!

  • Review 31 (2024-11-04 - Rating: 5)

    Ben was fantastic! He was on time for the two appointments checking out my A/C and Heating units. Hes time efficient as well and was willing to help me with another issue.

  • Review 32 (2024-11-20 - Rating: 5)

    Power-flush toilet required new parts in flush box. Excellent helpā€¦ excellent repair in timely manner. Appreciate the communication and scheduling the repair in a timely manner. Very positive outcome.

  • Review 33 (2024-08-07 - Rating: 5)

    Our air conditioner shut off at 6:00 pm. Devon got here pretty quickly for an after hours call. He was very efficient in identifying the issue and fixing the problem. He did an outstanding job on a hot night, late in the evening.

  • Review 34 (2024-11-09 - Rating: 5)

    Michael, Jake, and Sam where extremely professional while they where installing my new furnace and ac. It was a very smooth process. Would definitely recommend

  • Review 35 (2024-07-15 - Rating: 5)

    I called Norman Air when my A/C quit working. They had my info from when I used to use Minter and Sons, so that was nice. Hayden diagnosed and fixed the issue quickly! He also didnā€™t mind my dogs- who were not on their best behavior. He was friendly and explained all of my options in an informative way, not like a pushy salesman. Bonus: he didnā€™t smell like cigarettes!

  • Review 36 (2024-10-18 - Rating: 5)

    I couldnā€™t be happier with Keithā€™s work today. Heā€™s friendly and professional, and explained my repair options (and recommended the one that would cost less $$$)! I will call Norman Air and ask for Keith for any future plumbing issues.

  • Review 37 (2024-11-18 - Rating: 5)

    Norman Air had excellent customer service! I had routine maintenance scheduled and when they found an issue, everything was fixed and completed in that visit. Their technician Matt was very friendly and professional. I would recommend them for sure!!

  • Review 38 (2024-11-04 - Rating: 5)

    Hayden was very thorough, conscientious and personable. We highly recommend him and Norman Air Edmond.

  • Review 39 (2024-10-25 - Rating: 5)

    Dan is very knowledgeable and kept me informed about the life expectancy of my unit, and potential problems that could happen. I WILL be using Norman Air if future problems arise.

  • Review 40 (2024-07-24 - Rating: 5)

    Hayden has serviced our HVAC system for a number of years so itā€™s reassuring to have someone who knows and has experience with my system perform the maintenance on it. Hayden is friendly and personable and we trust the work he does and any recommendations he has for our units.

  • Review 41 (2024-07-19 - Rating: 5)

    The work done by Joshua with Norman Air was done in a timely and efficient manner with a positive attitude. They came prepared with the correct material and the cost came in as estimated. It was a pleasant experience.

  • Review 42 (2024-12-20 - Rating: 5)

    Hayden is always very kind and knowledgeable about hear and air. I appreciate his patience in answering all my questions.

  • Review 43 (2024-12-10 - Rating: 5)

    Have always receiver great service. Technicians are knowledgeable and efficient. Norman Air will have my business because of the technicians.

  • Review 44 (2024-10-01 - Rating: 5)

    Used Minter for many years. Norman Air bought them out.Just had our first visit and it went well. Service person explained their services, and we are going to continue to use them.

  • Review 45 (2024-04-09 - Rating: 5)

    The service was great! I was having my normal summer service and the technician discovered about $1,100.00 worth of work that needed to be done. My experience with past trades has been when they find extensive work that needs to be performed, they typically leave you know option other than to upgrade. But fortunately for me, Michael the technician that was performing the inspection, gave me options for me to make the choice. I believe this is the most honest type of customer service you can get. I believe when you lay out the options for the customer of the pros and cons of repair versus replacement, it gives them a choice to make the decision based on their finances and that to me is incredibly rare, but much appreciated. Thank you for taking the time to explain and being incredibly through in your inspection.

  • Review 46 (2024-06-15 - Rating: 5)

    Hayden with Norman Air did a fantastic job cleaning and servicing our AC units. He explained everything in detail, was friendly and efficient. This was our first time using Norman Air and we were very pleased.

  • Review 47 (2024-07-21 - Rating: 5)

    I received very timely response on a weekend to take care of a leak that stopped the install of a new appliance. I am happy with Wills excellent work, which also allowed me to finish the other job as well. Thank you, Will.

  • Review 48 (2024-07-02 - Rating: 5)

    Josh and his helper, Bryce spent several hours yesterday troubleshooting and correcting a complicated electrical problem related to our new central air unit. They worked well together and were great problem solvers. Josh was patient and thorough in working this difficult problem. He also demonstrated good leadership. Norman Air employs great people. Richard Powell

  • Review 49 (2024-07-30 - Rating: 5)

    Michael S. did an amazing job. I have never had a bad experience with Norman Air. Michael was also super polite and quick but thorough.

  • Review 50 (2024-12-13 - Rating: 5)

    Dan did a great job, and explained both the services he provided, and the additional services available to us under a new service contract.

  • Review 51 (2024-10-09 - Rating: 5)

    Great experience with Hayden. Explained the issue with our dryer vent being clogged and what we needed to do next. Well educated in HVAC and excels at customer service!

  • Review 52 (2024-09-11 - Rating: 5)

    Have had only great experiences with Norman Air. Devin helped us this last time and stayed at our house late on 2 different occasions to get our AC working again.

  • Review 53 (2024-06-04 - Rating: 5)

    Norman Air Customer service is outstanding! (Previously we had called three other plumbers and received quotes. The plumber we hired was a no show). We called Norman Air from a postcard we received in the mail. Fair prices and friendly, professional staff. They text a photo to you of the person who will be coming to do the work. The plumber, Luke discussed the Membership program. We signed up. So now we only need to call one number for our HVAC, plumbing & electric.

  • Review 54 (2024-09-14 - Rating: 5)

    Luke from Norman Heat And Air came out today. He quickly changed out a bad outside faucet very personable. He worked efficiently and quickly solved my problem without any issues. I would definitely use them again.

  • Review 55 (2024-06-09 - Rating: 5)

    I was so happy that Norman Air could send out a technician so quickly. Dan, arrived right during the time frame agree to and was able to diagnose the problem. Apparently, some varmints had chewed through some wiring. Dan made all necessary repairs and now I am not trying to sleep with 83 degrees in my house. I was very happy with his work and hope to get him again if the need ever arrives.

  • Review 56 (2024-08-13 - Rating: 5)

    After more than 35 years with another company, we became displeased after they were bought out and service declined. We found Norman Heat and Air, and have been extremely pleased since day one! Wish we had found them years sooner. Professional, very honest, and knowledgeable. Listen well to our concerns, and instill complete confidence in their ability to take care of our Heat and Air. 100 % recommend them.A special commendation to Dan. Canā€™t say enough good things about him!!

  • Review 57 (2024-10-30 - Rating: 5)

    Hayden provided outstanding and professional service. His knowledge and customer service skills is an asset for Norman Air.

  • Review 58 (2024-04-24 - Rating: 5)

    Hayden, service technician with Norman Air, completed the maintenance check on our air-conditioning unit today. He is a great individual, very professional, very personable, very informative. Answered any questions that I had. Took time to explain everything. He is definitely an asset to your company and deserves high praise and recognition.

  • Review 59 (2024-05-17 - Rating: 5)

    Hayden has taken care of servicing our heat and air for several years now. He is always polite, punctual and very professional. I have enjoyed getting to know him and feel that he is always honest with me about the work that needs to be done.

  • Review 60 (2024-08-31 - Rating: 5)

    Dan quickly serviced the unit and got us back up. Then sat down and explained what he found out about the condition and age of this unit.Definitely keeping this number...thx guys.

  • Review 61 (2024-10-08 - Rating: 5)

    On time, on task and exceptionally thorough. Very nice guy and very careful. Recommend highly for all your hvac needs.

  • Review 62 (2024-11-20 - Rating: 5)

    We appreciate Haydenā€™s great service and attitude.We have an older heating system that was difficult to find parts for but Hayden stuck with it and was able to find them. Thank you Hayden and Norman Air!!

  • Review 63 (2024-08-14 - Rating: 5)

    Hayden came after hours and was very courteous and friendly. He quickly diagnosed the problem and had our a/c running. Thank you!

  • Review 64 (2024-07-19 - Rating: 5)

    This was our first time to utilize Norman Air (after their purchase of Minter and Sons), and they did not disappoint. Dan was on time, very thorough in his work, and explained not only what was done, but took the time to explain how our generator interfaces with the AC unit. He then took the time explain about the new ownership and what they have to offer. We will be utilizing all their available services in the future ~~ HVAC, electric, plumbing and our generator service. Thanks for the great first experience.

  • Review 65 (2024-10-21 - Rating: 5)

    Hayden checked the heating units for the winter season. He is a very professional technician with Norman AiHe answered all my questions to my satisfaction.

  • Review 66 (2024-04-14 - Rating: 5)

    Super friendly and explained everything as they were working on our unit. They were fast to respond and get the problem fixed. So impressed that I joined their membership program and would recommend it to any of my friends. Our service guy named Taylor was awesome and he has a passion for his career and helping people.

  • Review 67 (2024-10-01 - Rating: 5)

    Very professional and if they mistake, which is rare, they correct immediately. Didnā€™t care for the lady at the cash register wearing Trump ear rings. Businesses need to be bi-partisan. Either way u hurt ur business.

  • Review 68 (2024-11-12 - Rating: 5)

    Hayden is great. Iā€™ve had him several times and he always does a great job

  • Review 69 (2024-07-11 - Rating: 5)

    Dan came out within 3 hours of the time I contacted Norman Air. He evaluated and fixed the ac. I was very impressed with the company, the service and technician.

  • Review 70 (2024-12-09 - Rating: 5)

    Dan was great, on time/early, and did a great job! Plus my dog liked him.

  • Review 71 (2024-05-23 - Rating: 5)

    Impressed beyond expectation with my experience with Dan from Norman Air. He provided amazing service and was super knowledgeable in maintaining my air conditioning unit. Hope to have him service my system again next year. Highly recommend.

  • Review 72 (2024-08-16 - Rating: 5)

    It is good to see there are professionals who still take pride in their work. The job Jeremiah did for me is exceptional and above and beyond anything I was expecting.

  • Review 73 (2024-04-19 - Rating: 5)

    Our technician, Devin, was great! He squeezed us into the schedule near the end of the day, fixed the problem (a bad capacitor) in about 15 minutes, and had our AC cooling the house again!Very happy with Norman Air. Prices were reasonable. They got the job done well.

  • Review 74 (2024-05-03 - Rating: 5)

    Randall arrived promptly for my scheduled appt. He put me at ease since the tech that I usually have was on vacation. Randall was quick to find and fix my issues. He also loved my dog which is an extra special quality. Sometimes itā€™s an adjustment with a new company but everyone at Norman air has been kind and efficient.

  • Review 75 (2024-08-19 - Rating: 5)

    Hayden was courteous and knowledgeable and very efficient in his work. I would highly recommend Hayden and Norman Air!

  • Review 76 (2024-07-09 - Rating: 5)

    Dan is incredible! He is extremely professional, knowledgeable and helpful! We couldnā€™t have had a better repair experience. So grateful!

  • Review 77 (2024-05-25 - Rating: 5)

    Dan was my service man and was very thorough on checking the Freon levels and cleaning the outside unit. Gave me some options on my unit running more efficient and avoiding future problems and was a good listener to questions that I had.

  • Review 78 (2024-06-21 - Rating: 5)

    Devan was great he helped me understand stuff n he liked all my animals. Im so happy we are on the membership.. my parents n I are very pleased

  • Review 79 (2024-05-30 - Rating: 5)

    Hayden was here over memorial weekend doing everything he could to try and get our AC up and running while we waited for a part to come in. AS SOON as the part came in I got a call saying Hayden could come right then. Thank you so much Hayden. We appreciate you!

  • Review 80 (2024-05-08 - Rating: 5)

    I asked Norman Air to come to do the A/C yearly maintenance. I Was very pleased with Hayden. He was very professional and friendly and answered all the questions I had about the Norman Air Maintenance Program which I signed up for. Hopefully I will see Hayden back in the fall for the maintenance check on the heating unit.

  • Review 81 (2024-05-03 - Rating: 5)

    Technician Hayden was extremely professional, timely and friendly. He spent some time to teach me how my system worked and gave me some great advice on how to better maintain it. Great guy and tech!

  • Review 82 (2024-07-09 - Rating: 5)

    DB, with Norman Air did a thorough and very professional job today. This was a bi-annual visit that he performed and we feel good for the rest of the summer and fall. Friendly.

  • Review 83 (2024-04-29 - Rating: 5)

    We have been having our heat and air serviced regularly as a part of a servicing program. This year our servicing was done by Norman Air and I can say that our Technician, DB, did the most thorough and comprehensive inspection and servicing of our system that has ever been done! Kudos to DB!

  • Review 84 (2024-12-20 - Rating: 5)

    Chad was on time , courteous and explained what he would be doing. Great technician!

  • Review 85 (2024-06-25 - Rating: 5)

    Came out same day to address a ceiling leak. Thought it was an HVAC issue, but Hayden explained it was a plumbing clog. Norman Air had Keith out later the same day and he fixed everything promptly and affordably, and followed it up with a free plumbing inspection. I really love that Norman Air has both HVAC and plumbing in the same shop. Saved us a big headache and both technicians were great!

  • Review 86 (2024-08-30 - Rating: 5)

    Called at 11:30 am on Friday and Dan was out and finished with the repair by 1:30. Fantastic service by a friendly technician.

  • Review 87 (2024-06-07 - Rating: 5)

    Polite, knowledgeable and competent, explained our situation thoroughly. Requested Hayden be available to perform our semiannual maintenance review scheduled for next week with the company scheduler. Hoping he gets to return.

  • Review 88 (2024-11-01 - Rating: 5)

    Dan was fantastic. Professional and kind. I really thought he did a great job.

  • Review 89 (2024-06-23 - Rating: 5)

    Keith came out on a Sunday to unplug my toilets, very professional, explained everything to me and checked all other plumbing. . . I definitely want him anytime I need a plumber. . .

  • Review 90 (2024-11-30 - Rating: 5)

    Just wanted to give Dan a shout out, thank you for your service Dan, Iā€™m ready for the winter now, have a blessed thanks giving and Xmas holiday sir.

  • Review 91 (2024-06-05 - Rating: 5)

    Dan has years of knowledge and experience. Went over all of the maintenance steps and gave tips for keeping our system running at peak performance. Well done!

  • Review 92 (2023-08-09 - Rating: 5)

    Dan, your service manager came to my home August 8 to give me an estimate on a new A/C unit. Instead of giving me a quick quote, he took the time to investigate and check out my unit. He told me he didnā€™t think there was a coolant leak, as Iā€™d been told by a competitor(who supposedly put 2 lbs of Freon in the unit the previous Friday.) Dan then offered to come back the next morning to recheck Freon levels to ensure there was no leak in the system. He found no leak upon further inspection!!!Dan was completely honest, respectful and professional!!! He only charged me one trip charge.I was completely scammed by the competitor, but Dan was too honest to continue the scam! He saved me thousands of dollars and now has a customer for life!! I canā€™t thank him, or Minter and Sons enough for being the most honest company Iā€™ve ever dealt withā€¦ever! 10 stars and 2 thumbs up! Iā€™ll be advertising for your company from now on. I will be your forever customer and will, when necessary, buy my next new A/C from Minter and Sons.I couldnā€™t be happier or more impressed!!!!Thank you from the bottom of my heart!Mary IsbellSent from my iPhone

  • Review 93 (2024-03-11 - Rating: 5)

    Dan is the best! He is thorough, honest, and listens to his customers. We used him when he was with Minter and Sons and now with Norman Air. You wont find a better guy who will give it to you straight!

  • Review 94 (2024-07-28 - Rating: 5)

    Came out on Saturday to get a hot water heater replaced. Worked until a new one was installed. Tech was friendly and informative.

  • Review 95 (2024-10-10 - Rating: 5)

    Randall did an excellent job. Super friendly, efficient and professional service provider!

  • Review 96 (2024-08-30 - Rating: 5)

    The technician was very friendly and willing to answer all my questions and explain everything he was doing.

  • Review 97 (2024-05-09 - Rating: 5)

    Today Norman Air demonstrated great care in everything about the service call. Communication by the office and service technician was especially excellent..Randall did the work with great attention to detail. And the cost was fair. We will call Norman Air next time, definitely.

  • Review 98 (2024-10-22 - Rating: 5)

    Matt was thorough & very professional. Will have him service my HVAC again.

  • Review 99 (2024-05-08 - Rating: 5)

    Bo was very personable, easy to work with an efficient. They came for a bid but made time to complete the installation of my electric car charger connection. He even mounted my charger for me. Would highly recommend Bo!

  • Review 100 (2024-10-15 - Rating: 5)

    Technician was on time, he checked everything and told me about all he had done.Will use his service again

  • Review 101 (2024-05-07 - Rating: 5)

    The company was able to quickly receive and respond to our need. As a pregnant woman in a house that wonā€™t go lower than 80Ā°, Randall came and saved the day to repair our AC unit and restore the cool in our home!

  • Review 102 (2024-12-13 - Rating: 5)

    Matt was extremely thorough and willing to answer any questions I had.

  • Review 103 (2024-06-15 - Rating: 5)

    Mike was a very friendly and professional technician. It was my first time using Norman Air and while he explained what they offer it didnā€™t feel pushy or forced.

  • Review 104 (2024-05-09 - Rating: 5)

    Hayden was awesome. Told me everything that he was going to do and afterwards, explained what he had done and what might need to be done in the near future. Very personable and professional!

  • Review 105 (2024-03-22 - Rating: 5)

    Service tech, DB, was great, took time to explain everything he was going to do and was excellent at his job! He was friendly, but very professional! Would recommend DB and Norman Air to friends and family.

  • Review 106 (2024-08-01 - Rating: 5)

    Hayden did a great job! Explained the process, repairs needed, was clear and professional. Thank you!

  • Review 107 (2023-09-03 - Rating: 5)

    This family-owned business is fast, responsive and fairly priced. Ive called them three times recently (twice in weekends) about AC issues, and they came out quickly each time. In two of the three cases, the issue was electrical in nature and outside their expertise. Special props to Dan, who not only answered the phone but came out himself the last two times, including yesterday when he was supposed to be on vacation. Thanks, Dan and Minter & Sons.

  • Review 108 (2024-09-24 - Rating: 5)

    We love Hayden! He did a great job as always!

  • Review 109 (2024-10-29 - Rating: 5)

    Hayden was excellent. Knowledgeable and explained things well. Very thorough

  • Review 110 (2024-01-08 - Rating: 5)

    This is by far the best heating/air company in the area. They are always quick to get to the house, service techs are always outstanding. Theyre honest and never felt like they are looking to drive up the invoice. A couples years ago we called a competitor (Air Comfort Solutions) on the air conditioning, they wanted to replace the whole HVAC with a quote of $18k. Called Minter and Sons for a second opinion and the issue was resolved under $150. Have used Minter and Sons every time sense. Stay far away from Air Comfort Solutions, I still cringe everytime I see their work trucks and commercials...

  • Review 111 (2024-07-25 - Rating: 5)

    Hayden is a wonderful technician. He explains the process thoroughly and provides excellent service

  • Review 112 (2024-05-24 - Rating: 5)

    Hayden was great with our service today. He is very knowledgeable and a wonderful personality!

  • Review 113 (2025-01-03 - Rating: 5)

    Very friendly, informative.. good service. Highly recommend!

  • Review 114 (2024-12-26 - Rating: 5)

    Matt did a professional job during his visit to service our HVAC system.Norman Air is continuing the tradition of quality established by Minter & Son.

  • Review 115 (2024-06-10 - Rating: 5)

    Hayden is professional, knowledgeable and very personable. I will recommend Norman Air based on the service we received from Hayden!

  • Review 116 (2024-05-23 - Rating: 5)

    Hayden was TOP NOTCH! There is no comparison in the entire metro when it comes to professionalism, knowledge, and timeliness. I will call him every time I need something.

  • Review 117 (2024-11-05 - Rating: 5)

    Excellent service and I would welcome him back into my home anytime

  • Review 118 (2024-05-02 - Rating: 5)

    Devin was very knowledgeable and took the time to explain what he did. He got us signed up for the protection plan so weā€™re covered in the future. Thanks so much Devin!

  • Review 119 (2024-12-13 - Rating: 5)

    Hayden did a great job. Knowledgeable and efficient.

  • Review 120 (2024-08-08 - Rating: 5)

    Couldnā€™t be happier with the speed and quality of service! DB is an awesome guy, and an awesome tech! Thank you!!

  • Review 121 (2024-10-10 - Rating: 5)

    Matt was professional and explained what he was doing. Explained maintenance agreement in detail too.

  • Review 122 (2024-08-14 - Rating: 5)

    I appreciated Keith coming out again today. He knew my house and was very thorough and efficient. Iā€™m very pleased with the service I received.

  • Review 123 (2024-08-28 - Rating: 5)

    Hayden is the best, always takes care of business and adds value to your company.

  • Review 124 (2024-08-08 - Rating: 5)

    Randall was very friendly, professional, and helpful. I appreciated his honesty!!

  • Review 125 (2024-11-25 - Rating: 5)

    Always good service from Dan. Thanks for your hard work.

  • Review 126 (2024-04-26 - Rating: 5)

    Hayden came out yo service our ac units. He was prompt, very pleasant and thorough. We will always use Norman air,

  • Review 127 (2024-10-19 - Rating: 5)

    Matt is so nice and considerate and did a great job!

  • Review 128 (2024-07-04 - Rating: 5)

    Great experience with Devin. He was very polite and knowledgeable and openly shared what was wrong with my equipment.

  • Review 129 (2024-04-17 - Rating: 5)

    The combined effort of the whole team made my home renovation easy. After a water line break and HVAC issues that left me without water and heat they coordinated between multiple offices and disciplines to make it happen. Couldnā€™t have done it without them.

  • Review 130 (2024-07-01 - Rating: 5)

    Hayden great technician and excellent customer care. I highly recommend him for your customer service. Thank you

  • Review 131 (2024-08-10 - Rating: 5)

    Great service. DB is a pleasure. Works hard and does a great job.

  • Review 132 (2022-09-21 - Rating: 5)

    My air conditioner quit working about 9 PM the night before. I sent an email request for an appointment at about 7 AM the next morning. They called me at 8 AM and let me know they could get somebody out there that morning. They arrived about 9:30 AM and I had cold air blowing within a few minutes. Hayden was the technician. He was very friendly and knowledgeable. They got me fixed up for a much better price than I was expecting. Would highly recommend them and canā€™t say enough about Hayden. Thank you.

  • Review 133 (2024-12-02 - Rating: 5)

    Michael S. Was very courteous and thorough explaining the issues with my furnace. Answering all the questions I asked him to my satisfaction. Will definitely ask for Michael when service is needed.

  • Review 134 (2024-09-11 - Rating: 5)

    Dan was very nice and professional. Did a great job.

  • Review 135 (2024-03-13 - Rating: 5)

    Hayden was a great technician! He was very personable and professional! Explained his services, my units and answered questions. šŸ‘

  • Review 136 (2024-11-21 - Rating: 5)

    Great service with excellent communication and a thorough explanation of what needed done.

  • Review 137 (2024-10-09 - Rating: 5)

    Devin did a great job. Courteous, professional and efficient.

  • Review 138 (2024-09-26 - Rating: 5)

    These guys are the most professional, honest , heat and air guys on the planet! They fix it right every time! Cannot recommend them enough! Great guys! Thank you Hayden! Youā€™re Awesome!

  • Review 139 (2024-11-13 - Rating: 5)

    Edwin was very professional and completed the job in a timely manner

  • Review 140 (2024-04-07 - Rating: 5)

    Dan is the Man. Great experience- explained everything about the system and how to maintenance it as if it was his own. Using this company for years and highly recommend them.

  • Review 141 (2024-07-02 - Rating: 5)

    Everyone was really polite and quick to help! Dan was super helpful and got my AC back to running state promptly! Thank you!

  • Review 142 (2023-09-29 - Rating: 5)

    Mintor and Sons provide the best air conditioning service and repair! I trust them implicitly and so appreciate their knowledgeable opinion, how easy they are to do business with and feel supported even when I have a same day need!!

  • Review 143 (2022-05-17 - Rating: 5)

    Hayden with Minter & Sons was very responsive/great communicator and so easy to work with. He was on time, resolved the issues efficiently and did great work! We will definitely be using them again for future issues! Amazing work/people + great prices = win win!

  • Review 144 (2024-11-25 - Rating: 5)

    Dan had familiarity with our system and highlighted why a valve that should last 20 years only lasted 5. Its good to know a clean electrical system is necessary for modern HVAC systems to prevent long term maintenance costs.

  • Review 145 (2024-03-14 - Rating: 5)

    Jose was very professional, knowledgeable and thorough. He explained the issues with my AC unit and discussed all available options.

  • Review 146 (2024-12-05 - Rating: 5)

    Luke was very professional and considerate. This is the 2nd time he has helped us out. I am happy to give him my highest approval rating.

  • Review 147 (2024-08-14 - Rating: 5)

    Jeremiah is very knowledgeable. We are very happy with our service!!

  • Review 148 (2024-12-24 - Rating: 5)

    DB is a great addition to Norman Air. Very efficient and friendly. I would like to request that he services my heating and cooling system in the future

  • Review 149 (2024-07-08 - Rating: 5)

    Great communication throughout. Randall was very cordial, worked quickly to find and fix the problem

  • Review 150 (2024-12-17 - Rating: 5)

    Excellent service, as usual! Appreciate the attention to detail.

  • Review 151 (2024-03-15 - Rating: 5)

    Response was very prompt installation in quick time. We have done business with Norman Air Before and have been well satisfied.

  • Review 152 (2024-07-18 - Rating: 5)

    Hayden was prompt, professional and highly knowledgeable. Strongly recommend!!

  • Review 153 (2024-05-06 - Rating: 5)

    Our technician, DB, was meticulous and thorough. He also has a great personality and communicates well with us. Thanks DB.

  • Review 154 (2024-08-15 - Rating: 5)

    Took great care of my dad! My dad is very particular, so this company is exceptional!

  • Review 155 (2024-07-09 - Rating: 5)

    Norman was very knowledgeable and professional. I would be happy if he were to return for future visits.

  • Review 156 (2020-04-15 - Rating: 5)

    They called and got me in several hours before the original appointment time. The house was cold so I was grateful. Dan was knowledgeable and very thorough. He even verified part compatibility for something that wasnā€™t related to the task he was performing. He took time to explain to me and answer questions. The companyā€™s service call to show up was $60 less than their competitor I called. Thank you Minter & Sons for getting my house warm!

  • Review 157 (2024-11-26 - Rating: 5)

    Justin was very knowledgeable and thorough while helping us with our plumbing issues. We would highly recommend Norman Heat and Air - especially if you get the opportunity to have Justin as you as your Tech!!

  • Review 158 (2019-11-07 - Rating: 5)

    Minter and Sons were courteous and kind when we had them out to service our AC unit. Their attention to detail and ability to listen was impressive as well as appreciated. They were prompt for our appointment and checked our system with care and were transparent with what they found and had it fixed quickly at a very reasonable price. So much so that we feel comfortable recommending them to anyone. Way to go!

  • Review 159 (2024-11-21 - Rating: 5)

    Dan came out for annual check up on my heaterā€¦ā€¦I always ask for Dan because he is very knowledgeable and professionalā€¦ he spends the time to check out everything showing great attention to detailā€¦ā€¦heā€™s the bestā€¦ā€¦highly highly RECOMMEND !!!

  • Review 160 (2024-09-16 - Rating: 5)

    Hayden is the BEST technician ever! He was very knowledgeable, courteous, and thorough. Hes also, friendly and doesnt try to upsell you for things you dont need. However, if its something that could save you money down the line, he gives you the info and lets you decide whats best for you. I will be requesting HAYDEN as my service technician from now on!! A+++++ Thank you Hayden!

  • Review 161 (2024-06-28 - Rating: 5)

    I feel that Luke was very thorough in fixing a dripping kitchen faucet and outside faucet which he had to replace.

  • Review 162 (2024-09-17 - Rating: 5)

    Devin did a great job from start to finish. He explained the issues and gave several solutions as well as providing information to manufacturer regarding the warranty. Very thorough as well as personal and professional.

  • Review 163 (2024-04-26 - Rating: 5)

    Keith did a great job and was informative about the work. My dog Bemo was especially happy when he came.

  • Review 164 (2024-03-13 - Rating: 5)

    Our technician Keith was excellent! His work was efficient and all of his explanations were very clear. Thanks Keith!

  • Review 165 (2024-12-31 - Rating: 5)

    Dan was really informative and thorough - saved us from a potential outage this winter.

  • Review 166 (2024-11-29 - Rating: 5)

    Ken was very friendly and courteous. He took the time to explain what he was doing and he did his work quickly. He is very knowledgeable about furnaces and worked to save us money. Thank you Ken.

  • Review 167 (2021-03-28 - Rating: 5)

    I had them come out and check my system for the upcoming season. Hayden went above and beyond, had it checked, cleaned and explained everything so I understood. He also fixed my broken gate latch so it was usable for the first time in 2 years! Thats an amazing service call. Will definitely use them from now on!!

  • Review 168 (2024-06-07 - Rating: 5)

    Michael, Eduardo, Edwin and Jackson installed our new AC and furnace recently and did a great job.

  • Review 169 (2020-05-22 - Rating: 5)

    I highly recommend this company. I own several rent homes in Edmond and have found the technicians to be quick, knowledgeable, and courteous. They responded very quickly on a call on a late Friday afternoon and had a tech there within minutes.They also listened to a recommendation from my home warranty provider to replace the flue in one of my homes. This change was not covered by the warranty.However, rather than simply do the recommended change, they suggested a much cheaper alternative which fixed the problem.Their phone staff is also very courteous and efficient.

  • Review 170 (2024-05-28 - Rating: 5)

    Luke was great, cordial, professional, quality workmanship. Will use Norman Air again for sure.

  • Review 171 (2024-07-15 - Rating: 5)

    Fast and friendly service. Hayden did a great job.

  • Review 172 (2024-08-01 - Rating: 5)

    Called for service request at 11:45am; contacted by Norman Heat & Air a few minutes later that Dan was on his way. Dan checked out the system, identified the issue, corrected it, and was done before 2:00pm. Professional, courteous, knowledgeable. Dan is a six star in my opinion, plus the office staff was customer centric, friendly, and a pleasure to interact with.

  • Review 173 (2024-12-04 - Rating: 5)

    Extremely courteous and very informative. Outstanding job!

  • Review 174 (2022-08-05 - Rating: 5)

    Air conditioning went out on last night, and Minter and Sons had it fixed this morning. Just like always, they are super responsive, professional, and provide the best services and best value. Also a great family. Thank you Minter and Sons!

  • Review 175 (2024-05-16 - Rating: 5)

    This was a maintenance visit and tech DB was excellent. Spent time explaining what was done and why. Courteous and professional

  • Review 176 (2024-11-22 - Rating: 5)

    Fast, professional, and upfront with pricing. I even made the appointment online the night before.

  • Review 177 (2024-07-12 - Rating: 5)

    DB was very professional and did a great job for us.

  • Review 178 (2024-06-27 - Rating: 5)

    Jeremiah and DB both were helpful and informative with our air and plumbing issues

  • Review 179 (2024-09-26 - Rating: 5)

    Dan was great as always for our annual maintenance. The change to Norman Air was seamlless, at least from the customer end. I have an 18 year old AC and continued the maintenance plan under the new owners for essentially the same price as with the previous owners.

  • Review 180 (2024-06-14 - Rating: 5)

    DB is very professional and an asset to Norman Air. When we call for service again we hope you send DB.

  • Review 181 (2024-11-11 - Rating: 5)

    Matt was very helpful, explained the work being done, got it done in a timely manner and a very nice person..

  • Review 182 (2024-12-10 - Rating: 5)

    Justin did an excellent job he was courteous and oolite. Thank you

  • Review 183 (2021-07-12 - Rating: 5)

    I would highly recommend using this company. They are professional and trustworthy. Everyone was great, from Heather who set us up and Hayden the tech. who came out to our house. No one likes dealing with home issues but these guys made it painless.

  • Review 184 (2024-08-16 - Rating: 5)

    I am a realtor in Edmond and Hayden did a fantastic job servicing my sellersā€™ 3 units yesterday. He was meticulous in his work and answered my questions throughly. I will definitely be recommending him and your company in the future!

  • Review 185 (2024-11-05 - Rating: 5)

    Great service with Technician Randall! I appreciate the time he spent on our system.

  • Review 186 (2017-07-14 - Rating: 5)

    We purchased our American Standard heating and air conditioning unit from Minters many years ago and we continue to have our service contract with them. Our only problems have been with critters getting into the unit and messing it up. Each time, Minters was very responsive and got to us quickly for repairs.When our old unit went out, they came on a Saturday in 90+ degree weather and put a temporary unit in for us which was absolutely fabulous. No one else even offered to do anything like that. It earned our business.I feel that they have been very fair to us and we have been very satisfied with their service.I would like to add that we arent associated with the family or any of the employees. We just live in Edmond and bought local.

  • Review 187 (2021-08-12 - Rating: 5)

    The technicians who installed our new central heat and air were professional, knowledgeable, courteous, and efficient. They got the AC going the same day! Scheduled another appointment to finish connecting the heaters. We are very pleased with all aspects of our experience and highly recommend them for the services they offer. Frank and Pat Simons

  • Review 188 (2017-10-28 - Rating: 5)

    When our old unit went out, they came on a Saturday in 90+ degree weather and put a temporary unit in for us which was absolutely fabulous. No one else even offered to do anything like that. It earned our business.I feel that they have been very fair to us and we have been very satisfied with their service.I would like to add that we arent associated with the family or any of the employees. We just live in Edmond and bought local. I highly recommend Minter & Sons Htg they are the best!

  • Review 189 (2024-03-21 - Rating: 5)

    Dan was very thorough.. he really cleaned up everything very well. Such a nice person too

  • Review 190 (2024-07-03 - Rating: 5)

    Had too call again lights not working after a very sweaty time he found the problem. Thank you so much the fun with older homes

  • Review 191 (2024-08-29 - Rating: 5)

    Jeremiah was very knowledgeable and professional. He worked hard the entire time without a break. I will definitely use Norman Air again.

  • Review 192 (2024-08-31 - Rating: 5)

    D.B. was a knowledgeable, awesome and friendly technician! Thanks so much!

  • Review 193 (2024-10-08 - Rating: 5)

    Excellent service once again! Hayden cleaned our dryer vent ductwork, It definitely needed it. Did a thorough job. Highly recommend this service. Thanks again.

  • Review 194 (2024-03-01 - Rating: 5)

    Devin and Wyatt installed a new unit and new thermostat. They made sure I understood how the new thermostat works. Will definitely use again.

  • Review 195 (2021-03-10 - Rating: 5)

    I live in a different state This was the first repair on the heating system. I chose Minter and Sons because of the reviews. You worry who you can trust when you are out of state. Dan was so professional and knowledgeable. He made it easy to understand the problem. He delivered on the expectations he set even during a massive ice storm. Lastly, he charged me less than what was the original quote. I will definitely use Minter and Sons for my heating and HVAC needs.