Carlson Duluth Company

Located in Duluth, Minnesota

Address: 4415 Venture Ave, Duluth, MN 55811, United States

Phone: +1 218-727-0063

Rating: 3.9

Services

On-site services
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-23 - Rating: 5)
I had to have my air-condition replaced. Zack from Carlson Duluth showed up with the new unit. Zack was very polite and well mannered. He was very neat about his work and cleaned up everything. Thank you Zack for your help. I highly recommend Carlson Duluth.Gary Harley

Review 2 (2024-01-20 - Rating: 5)
We called Carlson about installing a water heater that we bought last summer. The very next day they sent over Karl and he was super dedicated to making the heater fit into an extremely tight spot in the basement. I was very worried that it might not be possible to make it fit into the space, but Karl went way beyond the call of duty in making it squeeze into the spot that our old, smaller heater was in. I cant say enough about his pleasantness and expertise through the whole impossible project. Im sure many other installers would not have even attempted to make it happen, but Karl was JUST FANTASTIC and today the heater is working great!

Review 3 (2022-10-20 - Rating: 5)
Excellent service, highly recommend! I needed a water heater replaced and they did phenomenal job. The technician, Carl, was very knowledgeable and professional. Our old water heater was a weird size they don’t make anymore. Carl found a new unit with slightly different dimensions and he had no trouble installing it. I got a quote from another company first and they would’ve been much more expensive and couldn’t help with the size issue. It was such a relief working with Carlson Duluth and I will definitely work with them going forward. Truly the best service!

Review 4 (2024-01-09 - Rating: 5)
Just wanted to say that I have used Carlson Duluth for my furnance and my tankless water heater and Kevin and TJ have been awesome to deal with! Great customer service from Kevin in regards to scheduling and contact. And TJ for coming to my house and taken care of everything in a timely and professional manner! Great guys and pleasure to work with!

Review 5 (2019-10-04 - Rating: 5)
Extremely good work. Another family member went with another company in the area which gave me a unique opportunity to compare. The quality of work and components (referencing the piping, securing of piping etc.) placed into your home by Carlson are clearly superior and of higher quality than the other companies install at my family members house. Team that conducted the install at my home clearly know their profession and conducted themselves as professionals. They walked me through everything they did and why both before they started and after completion. 10/10

Review 6 (2015-01-21 - Rating: 5)
I recently had a hot water heater go out at my home. I contacted almost every plumbing company in Duluth, and Carlson Duluth was by far the most responsive, professional, and helpful. They listened to my needs and gave a very reasonable quote. They even moved around their schedule to get my new water heater installed sooner. The installers were great. They arrived in clean company vehicles and were professional from beginning to end. After the installation, they cleaned their workspace, turned off the lights, and even locked the door behind them. Best of all, my quote was perfectly accurate down to the penny. No add-ons, additional parts or fees. I could not have had a better experience. Thanks guys!

Review 7 (2023-06-21 - Rating: 5)
Glen from Carlson Duluth has been the plumber for our restaurant for over 20 years. Hes the best! Very knowledgeable and professional. He always fixes what needs to be fixed, and does it economically.

Review 8 (2019-06-29 - Rating: 5)
We had mini-split units installed by Mike from Carlson. Mike was outstanding right from the beginning. He communicated when he would be out to work and followed through as planned. His attention to detail was impressive, from planning location of our new A/C units to maximize aesthetics and function while also keeping cost in mind. His hard work and thoughtfulness resulted in a quality product and seamless installation that blended in with the outside of our house. The turn around time was great - same day quote followed by install 1 week later. Would highly recommend!

Review 9 (2019-12-06 - Rating: 5)
We have worked with Carlson Duluth several times and have always had an excellent experience. They are timely, professional, and install high quality furnaces. Their quotes are detailed and complete, so I know exactly what I am getting. Most recently, they acted fast to get out to us when a furnace failed ahead of a dangerously cold snap. Thanks to Jeremy and the whole team!

Review 10 (2023-02-17 - Rating: 5)
Carlson fixed a burst pipe for us. Their communication was prompt and their technicians explained the whole process and did an excellent job. Ill be recommending them to anyone that needs a plumber

Review 11 (2022-09-02 - Rating: 5)
Overall excellent service; TJ was amazing; he looked over our boiler and pipes, explained what everything was, how it operated, then went over his checklist and explained what needed to be repaired, why it needed to be repaired, and what we could expect with the repairsCompleted several minor repairs on the whole system quickly and efficiently, including cutting and refitting a leaking pipe, making it like new again, then bleeding the entire system and all radiators after a complete flush and fillTotal bill was less than expected for the level of service provided, and the workmanship was spectacularWould absolutely recommend TJ to perform service work again

Review 12 (2020-06-05 - Rating: 5)
Glen and Scott were amazing! They took the time to troubleshoot the complicated system at my business. They located the problem and got the parts in overnight. All the repairs were completed fast and under warranty.I have dealt with many of the other heating and cooling companies in Duluth. I only call Carlson Duluth now. I would give them 6 stars if I could.

Review 13 (2020-01-14 - Rating: 5)
Carlson Duluth Company took care of our family in the dead of winter. We had a 27 year old furnace that died on a -11F day. Carlson Duluth came out and diagnosed the problem and set our house up with heaters. We ended up purchasing a new furnace because it was needed. Their staff was professional, responsive, and answered all questions that I had asked. They even corrected issues that were not their issues because it was needed. I would highly recommend their company to anyone reading this. Get it done right!

Review 14 (2023-10-14 - Rating: 5)
I had to get a new furnace and they were quick in getting here, cleaned up after themselves, and installed the new pvc and condensation hose professionally so I wont have to worry about it at all. They were amazing.

Review 15 (2021-02-09 - Rating: 5)
Had a new natural gas hot water heater installed today, Carl and Zach were very professional and installed new water heater quickly. The cost was exactly what I was quoted. Awesome job and many thanks for a great job.

Review 16 (2018-12-28 - Rating: 5)
Revised:Great customer service and a very happy owner of a furnace! My situation was handled within the next business day.Received an new furnace that went so smooth, recieved a bill and paid in full upon receiving the bill. Great service, but I was having issues with my kitchen sink so I also got service for kitchen plumbing and this is where I have issues. I never recieved a bill, for a plumb job that happened in July, until a call today, december. Says I own $700+ for an hour of work and less than $75 of materials. I was there the duration of the job and it took less than an hour, Im being bill for 7.5 hours at $99 an hour. Make sure you get a quote and your quote is honored. Very unhappy and uneasy and this is a bill that came out of nowhere as a newer sinlge homeowner at 25 years old. I plan accordingly and this is unethical for someone who budgets and prepares for unexpected finances.

Review 17 (2016-05-26 - Rating: 5)
I began using Carlson Duluth Company in 2005. They are extremely dependable. I completely trust my homes HVAC, plumbing and appliances with them. Jeremys team of professionals are punctual, friendly and courteous. They have installed HVAC, fixed plumbing issues and installed gas appliances for me.I couldnt be a more satisfied customer.

Review 18 (2019-11-07 - Rating: 5)
I was looking for advice on what type of fuel to use and the sales staff helped me pick out the right boiler and furnace for the job! It was really helpful to know exactly what I was getting before it was installed and the process was super smooth. Id highly recommend for anyone looking for a new furnace!

Review 19 (2017-09-26 - Rating: 5)
As an owner of a local property management company in Duluth weve used Carlson Duluth for many projects over the last ten years.This is a very well run company who can tackle any project big or small.Highly recommend!

Review 20 (2024-08-04 - Rating: 4)
Very polite, willing to explain and answer questions.

Review 21 (2021-04-14 - Rating: 5)
Zach Johnson was incredibly professional and answered all of my questions. Ill always go with Carlson Duluth Company.

Review 22 (2021-03-18 - Rating: 5)
Carlson Duluth Company is the absolute best. On time honest. Great work. Highly recommend.

Review 23 (2020-06-18 - Rating: 5)
What a great experience dealing with Mark Cosgriff and Mike at Carlson. They took great care of us and in good time too!

Review 24 (2022-04-01 - Rating: 5)
Excellent job. Very professional and did an amazing job fixing another companys failed disaster.

Review 25 (2022-10-31 - Rating: 5)
Excellent work. Hired them again for some heating replacement which is pending.

Review 26 (2022-09-26 - Rating: 5)
Professional, intelligent, informative, great at their jobs with a sense of humor to boot, A+ rating!

Review 27 (2023-04-04 - Rating: 5)
They replaced our lead service line and later our hot water heater.The lead service line replacement in 2018 was super smooth and the price was competitive. They sorted out all the permits and inspections and did it right for the next 100 years.In 2021, the chimney liner collapsed that was venting our boiler and hot water heater. They figured out how to power vent the existing (30 year old) boiler out the basement wall and install a indirect hot water heater, which saved us money on a chimney liner repair or boiler replacement. They also replaced the old water pump and added a bunch of shutoff valves so that maintenance is dead simple. The new setup is awesome.

Review 28 (2020-12-07 - Rating: 5)
All around great service. They were able to complete the work ahead of schedule with no issues.

Review 29 (2020-10-24 - Rating: 5)
Glen and Dan are consummate professionals; kind, super helpful and straightforward.

Review 30 (2019-02-26 - Rating: 5)
Great service, quick. Will call them again if i ever have furnace issues.

Review 31 (2021-06-30 - Rating: 5)
Very knowledgeable and explain things so you understand whats going on. They fixed my laundry faucet and Carl was very respectful and helpful.