Proactive Sewer & Drain

Located in Denver, Colorado

Address: 3840 York St Ste 210, Denver, CO 80205, United States

Phone: +1 303-944-3794

Rating: 4.5

Services

Identifies as veteran-owned
Online estimates
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2019-02-01 - Rating: 5)
Replaced main sewer line. All done in one day! Excellent work and the crew were great. Very competitive quote and Phil said they stand behind their work with a 5 year guarantee!

Review 2 (2020-06-30 - Rating: 5)
I was in the process of selling my home when the inspection uncovered a displacement in my sewer line. We immediately submitted for a variety of bids and Proactive Sewer & Drain were extremely fast in responding with an estimate, had a guy out to double-check the line with their own scope, and performed the locate to ensure it was within my yard. Service was scheduled and completed only a few days later! I couldnt be more happy with the quick response times, quality work, and super friendly staff. I highly recommend these guys if you want quality work at a fair price. Fantastic!

Review 3 (2021-08-10 - Rating: 5)
Proactive Sewer is the best sewer company around! I will never use anybody else for my sewer problems. Whenever I call in, the receptionist is so sweet and helpful and answers my many questions and goes over the initial pricing with me. Moises is always so kind when he comes out to our house, and he is so professional. When we first bought the house, we were told we would need to replace part of the sewer line. We had Proactive Sewer come out to give us a 2nd opinion, and Moises was so honest ad upfront and told us that our sewer line looked great after doing a scope. He saved us thousands of dollars with his honesty and it reflected on the company so well! Absolutely love and appreciate this company.

Review 4 (2021-05-14 - Rating: 5)
Proactive Sewer and Drain were awesome to work with. I had a break in my sewer line that I needed to get fixed. Not only was Proactive able to give me a fair and reasonable quote (that was $2k under what other companies gave me for a smaller fix), but they also were upfront with me as to what the cost would be if I ended up having to replace the entire sewer line (as opposed to other companies that purposely left that open ended).At the end of the day, if you want quality work at fair prices, with transparent and super respectful folks, trust Proactive!!Also, April of Proactive was an absolute pleasure to work with!

Review 5 (2018-10-09 - Rating: 5)
Proactive Drain and Sewer did a great job clearing and repairing root damage in our sewer lines. Theyve exceeded my already high expectations for quality and work ethic. When unexpected issues arose, I called Phil and he went above and beyond to ensure that I was happy with the repair, and did so in a timely manner. I would absolutely recommend Proactive and would not hesitate to call them again for future work.

Review 6 (2021-05-21 - Rating: 5)
Great experience with Proactive Sewer & Drain! Got our secondary pipe hydrojetted because of a back up in the downstairs laundry room. Price was extremely reasonable and competitive. Technician was on time, friendly, and answered all of our questions. Bonus 30 day warranty on the work too, which is almost unheard of. We are very happy with the service performed and highly recommend to anyone with sewer/plumbing issues!

Review 7 (2018-04-13 - Rating: 5)
Proactive replaced the sewer line at a house my wife and I purchased. The previous owners were the ones who hired them, and they made a great choice!The work was done right the first time and signed off on without incident from the city, but whats more impressive is that Phil and his team came back to our house on two separate occasions to do follow up work on the property (replacing pavers, leveling sewer caps) at 2 and 12 months after the work was originally done. Absolutely amazing dedication to our satisfaction with their work, especially considering that we werent even the people that hired them!

Review 8 (2018-08-02 - Rating: 5)
Selling a house always has its ups and downs. The Buyers of my 5 year old house requested the main sewer line be power blast cleaned. There wasnt much build up however I agreed to close the deal fast. The first technician that showed up did not have the necessary equipment due to a miscommunication with the office. Less than an hour after he left the Owner Phil of Proactive Sewer and Drain phoned to advise me that they stand by their work and would have someone back at my house with the necessary equipment the same day and he offered a lower fee due to any inconvenience!!! Phil was extremely professional over the phone and assured me that the job would get done and it did. I HIGHLY RECOMMEND this company. Not only did the job get done the same day and at a discount, in less than 1/2 hour after the technician left my house Phil phoned with a follow up call to ask if I was satisfied with their service. He did everything he could to make sure that I was a happy customer!!!!!!

Review 9 (2018-11-02 - Rating: 5)
We had a full stoppage of our sewer line due to roots and a blockage that resulted from it. Using our home warranty company and the plumbing company they referred us to, that plumbing company came out and “snaked” our line with no root cutting bit, and a very poor quality camera (that coincidentally didn’t come with a copy of the video), said that there was no other solution except to fully replace our sewer line to the street, and that it would cost us between $10-14-THOUSAND dollars to do the repair. They also charged me the standard $75 trip charge that is part of our home warranty company fee, plus another $317 to do no real work ($150 of which was to “pull the toilet”...ridiculous). Almost $400 worth of fees for about 40 minutes of work that didn’t really address the issue at best, and was straight-out deceptive at worst.I decided on a second opinion, and based on some neighborhood Facebook referrals, we called Pro-Active. They came out same day to take a look. In order to do a careful assessment, given our situation, the Pro-Active technician came back first thing the following morning with all the correct tools and a high quality scope to clean the line and then assess whether our line was in poor enough condition to warrant a replacement. He spent about 1.5 hours carefully cleaning out the lines and said that the lines are really in pretty good shape and that regular maintenance should be all we need. They charged $239 total to do over 3 hours worth of work and saved us literally over $10,000 by being honest and professional. He cleaned up the bathroom before he left and was kind and thorough. And he ran water through the line for 15 minutes to make sure everything was flowing properly before he left. We are in good shape and are very pleased. We’ll be calling them going forward to do our ongoing maintenance. Thanks Pro-Active for helping us out! We highly recommend them!

Review 10 (2019-12-04 - Rating: 5)
I took about 6 bids to fix my collapsed sewer line needing a partial or complete new line from the home to the street. Proactive Sewer & Drain gave a bid 50% less than others were charging for 1/2 the line replacement! Theyre work was finished in 1 day and was done flawlessly, including repaving some of the street. Thank you much PS & D. You have integrity.

Review 11 (2018-08-23 - Rating: 5)
To Pro-Active Sewer & Drain & Technicians Isaiah & Moses.Thank You so very much for going the extra mile and checking things that I was surprised that you would check. Isaiah, my son recommended your company because of you fixing his drain problem. Moses, I feel that you & your company went above and beyond the call of service. I was amazed by your Service, Care, Honesty and finding the problem quickly. I expected you to be at our house for hours. I also expected the bill was going to be large. It was not and for myself being on Social Security and watching every penny, I am very Thankful for the honesty of your company, and your employees!I recommended your company 10 minutes after you left our home. Moses, If and when we have another sewer and drain problem, I will ask for you. Thank you again for your excellent service and being a business with such high integrity!!!Thank You! from Randy and Lori

Review 12 (2017-11-28 - Rating: 5)
Had a great experience with both Chris, the technician who came out and scoped our sewer line, and the owner, Phil. After receiving the report I had some additional questions, but Phil took the time to really explain their recommendation and make sure that all of my questions and concerns were addressed. These guys are experts that really know their stuff, demonstrated a high degree of customer service and professionalism, and I would definitely recommend them for sewer scoping needs.

Review 13 (2019-03-09 - Rating: 5)
The entire Proactive team is professional, efficient, courteous, and took care of our problem in a hurry. They showed up on time, worked quickly to solve the problem, and came back the next day to scope the line and show us their work before we paid.Their price was literally half of Roto Rooters for the same job and they didnt charge us extra to remove the 55ft of auger RR got stuck in our sewer line. Proactive was even willing to work with us on payment if we needed it.I will only use this company for any future sewer needs.

Review 14 (2018-08-08 - Rating: 5)
I recently had a sewer line problem late one evening and didnt know what to do. I contacted Proactive Sewer & Drain and they were here the next morning. The tech that came to the house was Moises and he was amazing! He explained the process thoroughly, let me watch and ask questions as well. He cleared the obstruction in the sewer line, did a camera inspection of the main sewer and provided a video/written report. He was awesome! Their pricing was fair and reasonable. I would recommend them to anyone!

Review 15 (2018-07-06 - Rating: 5)
Phil and Moses at Proactive Sewer were fantastic to work with. They replaced my sewer line in Spring of 2018 at a fair price. They didnt try to oversell me and werent high pressure. What started out as a simple pipe bursting job ended up turning into a full trench and replace due to a low spot in the line. Despite snow, rain, collapses and other challenges the team got the job done and kept me updated without increasing the price from the original quote. I have recommended them to several friends already who are buying houses and need scopes/inspections. If I ever need sewer work done in the future these will be the first guys I call.

Review 16 (2020-10-28 - Rating: 5)
We had a minor issue during the sewer inspection of our new home. AND the reason I recommend Proactive Sewer and Drain is because the owner stepped up and made it right. I applaud businesses when they do the right thing and take accountability. This business did just that!! Well done!

Review 17 (2021-02-03 - Rating: 5)
Isaiah was great! He was on time and very professional. Unfortunately our clog was inaccessible for him so he gave us some good recommendations on the next step to help get our kitchen sink cleared and they didnt charge us for the visit since we couldnt get the sink unclogged. Wonderful customer service.

Review 18 (2018-06-18 - Rating: 5)
Im a Denver realtor and Ive used Phil upwards of 10x if not more. Hes very professional, timely, calls back/texts promptly, and is always thousands of dollars less than other sewer repair companies. I would recommend Phil and ProActive Sewer & Drain over and over again!

Review 19 (2020-02-29 - Rating: 5)
We are a local Home Inspection company and use ProActive exclusively in the Denver Metro area when it comes to sewer inspections. They are very responsive, professional and give great value for our clients. Highly recommend for anything sewer related.

Review 20 (2018-06-26 - Rating: 5)
Phil and his team were absolutely amazing to work with. The care and professionalism were outstanding and their communication was even better than that.I will never call anyone else for drain/sewer work. They have earned my business, hands-down.

Review 21 (2018-06-27 - Rating: 5)
Service Pro Chris is delightful. He is polite, efficient, professional and conscientious. He was able to identify my sewer line problem quickly and made arrangements to take care of repairs. Chris is an asset to his company. I highly recommend him!

Review 22 (2017-01-30 - Rating: 5)
I had a great experience with Proactive Sewer & Drain on a couple of different occasions. Came to the rescue in a timely manner and took care of the problems for a great price. I would recommend their services anytime.

Review 23 (2021-10-25 - Rating: 5)
Great communication. Someone actually answers the phone when you call to schedule or call with questions. The techs that came out were fast and efficient. The techs called me with questions (I was not home at the time) that I wasn’t even able to answer since I just bought the house but they took the time to figure it out and were patient. Fairly priced.

Review 24 (2017-09-20 - Rating: 5)
After fixing our broken sewer line on our house, the dirt settled and sunk down after the first heavy rain fall-- pretty common. We had our baby grass just coming in in the area and without being asked they repacked the ground and put down a piece of sod in the area! What amazing service, thank you!

Review 25 (2017-03-05 - Rating: 5)
Everything about this experience was very professional. They showed up exactly when they said they would, brought all the right equipment, and got it done faster and better than expected. The price was fair. Everything done was explained to me, and they came back a few days later to verify that they had solved the problem. I absolutely would use them again, though I hope I dont need to!

Review 26 (2020-03-08 - Rating: 5)
ProActive was very professional, friendly and followed thru on their word. They helped us quickly so we could close on the sale of our property.

Review 27 (2016-12-26 - Rating: 5)
I had a great experience with this company. They were very professional and got the work done for a fair price. We will definitely use them in the future and refer them to others!

Review 28 (2020-12-08 - Rating: 5)
Gysell has been great and the overall the communication has been awesome, estimates are detailed and well explained, I highly recommend this company.

Review 29 (2024-01-17 - Rating: 5)
Always fast and friendly. Does an excellent job each time. Highly recommend their services.

Review 30 (2019-05-31 - Rating: 5)
I would recommend Proactive Sewer & Drain. They were professional, got the work done, and honored their quote. Thank you!

Review 31 (2019-01-10 - Rating: 5)
Wonderful timely service! They made it simple for me to have work done from a distance. Highly recommended.

Review 32 (2019-02-18 - Rating: 5)
Did a great job at a fair price. We needed quick turnaround and they provided that. Thanks!

Review 33 (2020-09-28 - Rating: 5)
Great company! Excellent work in service every time I have used proactive!

Review 34 (2019-02-28 - Rating: 5)
Only ethical plumbing company in Denver. I tell everyone I know to use Proactive.

Review 35 (2019-02-19 - Rating: 5)
I highly recommend Proactive sewer and drain. I need quick work done on a house I was selling and they worked hard to get it done. They even found another belly in the work they did and came right back over to fix it and make sure that it was done correctly. I would definitely use them again in the future.

Review 36 (2019-12-26 - Rating: 5)
Phil Gallegos is man of integrity and I would highly recommend Proactive Sewer & Drain to everyone. They did a septic line inspection for me and Phil has been helpful and responsive with some questions that have come up in the past few years. I will surely use them when the need arises.

Review 37 (2017-11-18 - Rating: 5)
Great family run business! Proactive came out to replace a toilet flange and reset the toilet. I had them come out after a larger company tried to scam me out of a lot of money for the same job. They came to my house right away, explained the whole process, told me about the cost of parts and then fixed the toilet for me. PLUS they charged me a fair price for the work done.