Swan Plumbing, Heating & Air of Denver
Located in Denver, Colorado
Address: 6810 Broadway, Denver, CO 80221, United States
Phone: +1 720-399-7989
Rating: 4.8
Services
- Identifies as veteran-owned
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
I got a coupon in the mail for a furnace tune up and decided to schedule with Swan (the Denver location). Matt A. came out and tuned up my furnace and discovered I had several issues. He gave me pricing and fixed it on the spot. His expertise was OUTSTANDING and the customer service he provided was again OUTSTANDING. He showed me everything he was repairing on my furnace, which is so rare, and he clearly knows so much about furnaces.He told me about their Club Membership for all your home needs, and I signed up for it.A few days later, as part of the Club Membership, I had Swan come back out and check my plumbing and water heater and they found a potential issue with the venting that could cause a carbon monoxide event with the water heater venting. AGAIN, their customer service in getting this repaired quickly and efficiently was taken care of by Ian B. Ian explained what he would be changing in the venting system, thus getting it up to code, and also recommended that I put my carbon monoxide detector in the area where my furnace/hot water heater was. Having this peace of mind and knowing that Ian B. had fixed it properly, I feel I would have not gotten this type of care from any other company.I highly recommend Swan Heating and Air of Denver, especially Matt A and Ian B. to complete your service. Call and request these two technicians, and check out their Club Membership it is so worth it. Thanks again Matt and Ian for a job well done and for your efficiency in taking care of my repairs!!! -
Review 2 (2024-12-11 - Rating: 5)
Excellent response time and very efficient friendly staff . Appreciate the shoe covers too with our snowy weather. We had a puzzling no hot water in standalone tub fixture. Marcus worked through in several steps very effective. Neat Job Thank you. -
Review 3 (2024-12-16 - Rating: 5)
Update: This was our first time working with Swan, and we reviewed different companies before choosing them based on service options and their customer reviews, and I’m glad we did. We scheduled a furnace tuneup and Matt A. from Swan did a wonderful job. He was kind and pleasant but above all he was thorough. He explained the condition of our furnace thoroughly, reviewing the full report with pictures for us which was incredibly helpful. He provided some tips to help our system run as effectively as possible and made a quick replacement to one part that needed repair on our 25 year old furnace. Additionally, he recommended other services we may want to consider in the future and provided quotes for those services to help us know what to expect. We appreciated Matt A. and will continue working with Swan.Update: we had our annual plumbing inspection last week with Pierre W. from Swan and he did an excellent job! My wife and I have been in our mid-century home a little over a year and the plumbing and systems are dated, so we had lots of questions. He was detailed, thorough, and patiently explained the inspection process and what he was finding. He flushed our water heater in the process and looked at all faucets and drain pipes. He pointed out causes and fixes for minor leaks and shared considerations and recommendations for updates to help our plumbing work effectively and prevent future issues. We would highly recommend Pierre W. and Swan’s plumbing team! -
Review 4 (2025-01-03 - Rating: 5)
Swans service was excellent in every way. Nathan was knowledgeable, professional, and friendly. He checked the plumbing, flushed the hot water heater, and installed an automatic whole house shutoff valve. He was efficient and thorough. I am a very satisfied customer. -
Review 5 (2024-12-23 - Rating: 5)
I really appreciate Matt A. coming by and fixing the issues I was experiencing with my furnace. He made sure to throughly look into my issues and go over all his finding with me. He was on time, professional and did an amazing job!! As a club member, I look forward to continuing to use Swan and having Matt as my service technician. -
Review 6 (2024-09-17 - Rating: 5)
From the original appt. Matt and Allen was very fair and thoroughly explained why they were suggesting the system we decided to have installed. The very next day Matthew Hurley and Zeke, fully explained everything they were going to do before, during (if I had any questions) and after the entire project was installed. They completely picked up everything afterwards and hauled off the old system. We were already thrilled over our purchase, but than as promised today, Richard Rosa came and thoroughly cleaned our ducks, vents and cold air returns. Afterwards he thoroughly explained everything he did for us to breath fresh air in our home. We are very grateful to each and everyone, that has been a part of this project. -
Review 7 (2024-12-27 - Rating: 5)
Matt Arito did a great job installing a new thermostat in my home. He arrived on time and was professional throughout our appointment. He shared helpful information. I will definitely continue to use Swan for all my heating and air conditioning needs! -
Review 8 (2024-11-08 - Rating: 5)
I recently had the pleasure of working with Seth for a routine heater check and repair, and I couldnt be more satisfied with the service I received. From the moment he arrived, it was clear that Seth was not only professional but also highly knowledgeable about heating systems.Seth conducted a thorough inspection of my heater, checking all components and ensuring that everything was functioning properly. He took the time to explain what he was doing and answered all my questions.During the check, Seth discovered a minor issue that could have led to bigger problems down the line. He explained the necessary repairs in a clear and straightforward manner and was able to complete the work efficiently.What stood out most was Seths attention to detail and his commitment to ensuring my heater was running at peak efficiency.Overall, I highly recommend Seth for any heating service needs. His professionalism, expertise, and friendly demeanor make him a pleasure to work with. -
Review 9 (2024-11-21 - Rating: 5)
Ian Bergener is an awesome technician! He saved us thousands of dollars on what would have been un-necessary repairs quoted by 3 different companies. Ian found our mysterious banging noise and he crawled up in our attic! It was a PVC pipe in the attic moving. Other companies were trying to get us to get a PRV which wasn’t needed. He was so professional and so polite. Couldn’t recommend him more! Thanks Ian!!! -
Review 10 (2024-12-20 - Rating: 5)
Pierre, was very polite, professional and knowledgeable. He provided a thorough plumbing inspection and pointed out some potential issues and helped me identify the warning signs to be proactive in preventing a major plumbing issue. He also, gave some very insightful suggestions for some of the minor issues found during the whole house inspection. It was a pleasure having Pierre in my home along with great conversation and a friendly demeanor. Awesome service! Thank you Pierre! -
Review 11 (2024-11-11 - Rating: 5)
Rafael was on time and very considerate. He was very good answering our questions and his explanations were clear and thorough. He would make an excellent teacher.When Matt and Skip installed the new furnace the next day it was snowing hard. They carefully protected the floors and kept the house clean and dry. They were very generous with their time and answered all of our questions. The new furnace and installation are a huge improvement over the old. -
Review 12 (2024-11-19 - Rating: 5)
Ive experienced two technicians so far with Swan, and they were both excellent. Nathan was courteous, informed, and thorough. He was also quite friendly with my giant, energetic dog. :)Swan hits all the top spots. I highly recommend them. -
Review 13 (2024-11-22 - Rating: 5)
I have been so impressed with SWAN. Every technician I’ve seen has been very knowledgeable and keen to fix any issue.I recently had Matt Venable come out for a furnace tune-up and he not only completed that but he solved a noise issue I was having and helped me resolve a thermostat issue.Before that, I had visits from Tony Thomas who was very friendly and took time to talk with me and discuss my options.They are professional, friendly, communicative, and punctual. -
Review 14 (2024-12-31 - Rating: 5)
I will give Matt A. At least 10 Stars for helping me understand my furnace and humidifier equipment. Matt A. Professionally performed the inspection and explained how the system worked and showed me photos of the various parts. Please keep Matt A. Happy so he stays with Swan. I request Matt A. For all my future Swan equipment services. jg. -
Review 15 (2024-12-24 - Rating: 5)
Pierre was such a breath of fresh air. Polite, knowledgeable and just a pleasure to work with. Pointed out issues that I would have never seen myself. He let me know exactly what was needed and was not pushy in any way. Very informative and I would highly recommend him to anyone.Thanks Pierre for your professionalism and kindness. -
Review 16 (2024-11-08 - Rating: 5)
Anthony Thomas was really a great Tech. He was very informative and made sure to answer any questions I had. I highly recommend Swan they have done alot of yearly cleaning of my furnace and replaced my hot water tank. Always a great job and thorough. -
Review 17 (2024-11-13 - Rating: 5)
We’ve had great experiences with Swan Heating and Plumbing. Gabriel came for a furnace check and tune up. He was friendly, polite, and did a great job explaining the process and procedure to us. We appreciated him so much, we requested him for our follow up appointment with Swan to clean the furnace. Thank you for your great work, Gabriel! -
Review 18 (2024-08-21 - Rating: 5)
We have been using Swan for several years. They always do a great job. Some things I really appreciate are their reminders and updates. Plus, you always get a picture of your technician ahead of time so you know who to expect. Spencer, the technician that was coming to our home today was running late and was informed of this. I was given an updated window and tracking. When Spencer arrived he introduced himself. He was professional and friendly. He told me what he would be doing and when he was finished he described everything in detail. He asked if I had any questions. I was very impressed with his attention to detail as well as his friendliness and professionalism. I’d definitely recommend Spencer and Swan! -
Review 19 (2024-05-11 - Rating: 5)
I am pleased to write this positive review of Swan Plumbing and Heating.About 8 years ago, I had Swan install a furnace at my old house and the install went great. They were thorough, friendly, and very competitive with pricing.Last year, based on my previous good experience, I had Swan install a heat pump for me at my new place. The heat pump performed poorly and I had Swan come out numerous times to try and fix it. The issues never seemed to go away, though, and, finally, Andy, one of the head technicians at Swan, came out and agreed the product I was sold, and the install, was not right for my house. He told me that the person who sold me my initial heat pump wasnt at the company anymore and that there was lots of turn over due to Swan being taken over by a new team this last year. Andy was determined to make things right and offered to put in a new system and gave me a very discounted price on a new furnace to make the system work fully properly (I had them install a variable heat pump). The new install went great and the current heat pump and furnace work excellent. While I was disappointed with the initial heat pump that Swan installed, and almost wrote a bad review at one point, I am giving Swan 5 stars because they showed me they truly are committed to 100% customer satisfaction, A lot of smaller companies wouldnt be able to honor this guarantee but Swan does. I highly recommend working with them. -
Review 20 (2024-12-18 - Rating: 5)
I had multiple gas leaks at a 130 year old multi-unit rental property on a weekend. The solution required that the entire gas infrastructure for the building be replaced.Cody understood the impact to my tenants, dug in, and replaced, tested, and returned to service all gas lines within 48 hours.I was impressed with Cody’s quick diagnosis , collaboration with me (owner) and especially his commitment to staying with the project through its completion despite the long hours needed.Thanks Cody and thanks Swan! -
Review 21 (2024-12-23 - Rating: 5)
Swan plumbing was great. Pierre did an annual plumbing inspection and were very through. When it came time to decide on what work to do, Richard came out and was not a salesman and was a good advisor. -
Review 22 (2024-10-14 - Rating: 5)
We have researched HVAC companies heavily and have been very happy with the service we received from Swan. Particularly Matt and Skip who worked tirelessly for multiple days to find a solution to our A/C problem. I would highly recommend requesting them if you chose Swan. Donald and his apprentice Orlando were equally awesome and put the finishing touches on a new system for us. Richard did a great job with a duct cleaning which I highly recommend adding on to your service request if you are new to your home.5 start service all the way. They take care of their customers and will stay at it until it’s done right. -
Review 23 (2024-09-10 - Rating: 5)
This was my first time calling Swan for a plumbing issue we were having. And I am pleased to be writing this positive review. I had an excellent experience with Gabe. He was thorough, patient, professional, knowledgeable and not to mention extremely respectful of our home. He gave me a full review of our situation and left me with no questions. With no doubt Swan will continue being my go to. -
Review 24 (2024-12-13 - Rating: 5)
Aashish was so helpful during our AC tune up! He ensured our system was cleaned well and went above & beyond to explain ways we could help better maintain our unit with detailed instructions and photos. We needed a deeper cleaning follow up service, but he helped us understand the quote and options. Really appreciate his work!Nathan provided the same excellent service for our plumbing needs as well! He gave us thorough explanations of the issues he found so we feel confident in plans for how to move forward.Would recommend Swan across the board! -
Review 25 (2024-10-08 - Rating: 5)
Ive installed many faucets over the years, but our kitchen sink unit was impossible to remove with the limited tools I have. We also needed 3 new valves under the sink of our 20-year-old home. Swan came out the same day and Matthew did a thorough and professional job. I appreciate that parts and labor are guaranteed for a year. -
Review 26 (2024-08-09 - Rating: 5)
Always a great experience with Swan Plumbing and Heating! We had 2 service calls today! One for the plumbing and one for A/C! Francisco and Seth did the A/C. They were on time, respectful, friendly, and thorough! Really appreciated the professional experience. Spencer came later in the day to do the plumbing inspection. Again, on time, knowledgeable, respectful, professional and thorough! He had some great recommendations and we really appreciated it! Thanks to all 3 for the service today! -
Review 27 (2024-11-18 - Rating: 5)
Swan has been amazing with all of our needs. Rodney did an awesome job. He was very professional and nice. We highly recommend Swan Plumbing, Heating &Air!! -
Review 28 (2024-10-02 - Rating: 5)
Installation of 2 furnaces and 2 air conditioning units went flawlessly. Lane, Colin, Matthew, and Scout finished a half day early, completing the job in 1 day. They were respectful, hard working, and willing to answer all questions. Duct cleaning by Richard Rosas was done in an expert manner. Richard educated us in all aspects of the job and did great work, even showing us before and after photos. Swan is a great company. -
Review 29 (2024-12-19 - Rating: 5)
I called Swan to get a second opinion on my furnace after being told it might not make it through the winter. Allan came out and evaluated the system, showed me the failing parts, and confirmed it needed replaced. After listening to my concerns about hot and cold areas of the house, he recommended the best furnace and A/C options that would more effectively heat and cool my home, without paying for more than what was truly needed. He gave me a good deal on a new Lennox system. Collin and Lane did a great job with the install and cleaned up the work area. A couple of days later, Richard came and cleaned out the ducts as well. The new furnace is working great and Ill be calling Swan for all HVAC services in the future. -
Review 30 (2024-10-28 - Rating: 5)
What a great company to work with in regards to your plumbing and HVAC needs. A competitor came out and said we needed a new boiler so my wife asked that I got 3 quotes before we made a decision. Two of the companys were close in bid, but Allen made us feel comfortable with the quote and answered all our questions. They got in within a week, got everything hooked up and the technicians that installed, Justin and Francisco, were amazing as well. The 3rd bid we got was from Blue Sky, and talk about a guy that didnt listen to his customer, was so far out in left field compared to the other two it was comical. Its always good to do your homework and get multiple bids, but if I can save you any time I would recommend reaching out to this team whos fair and professional. -
Review 31 (2024-11-02 - Rating: 5)
This team as Swan is the ‘dream team’! Matt A., Billy, Alan, Francesco, Miguel, and Richard - from the inspection to the replacement and the clean up - every single stage in what can be a very stressful time (replacing your furnace) was met with professionalism, fairness, and kindness. I highly recommend Swan - they are truly experts at what they do. Thank you for your great service and all your help! -
Review 32 (2024-08-12 - Rating: 5)
Great experience with Swan once again. I continue to be impressed with their plumbing team. Spencer did an awesome job with my inspection, pointed out several areas of concern and code noncompliance and gave some straightforward suggestions to improve things. Even got me set up to have an estimate for some repairs/replacements that same day. Spencer was also super friendly and easy to communicate with, and it was very clear he is passionate about his job. Swan plumbing delivered once again. Thanks, Spencer!Follow-up: Cody came by for some repairs and installation and did an awesome job. He’s fun to talk with and very informative as well. -
Review 33 (2024-04-11 - Rating: 5)
From the initial consult visit with Chrissie, to the install with Tyler, everything was perfect with Swan. They got us a new are heater and ensured everything was up to code and explained the details of all the charges. They were reasonably priced when we compared to some other quotes as well in the Denver Metro area.Quick Tip: we utilized the Valpak coupon and that saved us about $300 on the install. -
Review 34 (2024-11-20 - Rating: 5)
Francisco and Miguel finished installation of our furnace and heat pump yesterday. They were absolutely fantastic in every way! Very prompt, polite and professional. Thank you very much. -
Review 35 (2024-07-31 - Rating: 5)
Spencer was super friendly, especially with my kids who will talk your ear off! He was very knowledgeable and explained everything to me. He also did not try to upsell me anything just recommendations, some from his company like a water filtration system to simple things like adding vinegar to save the life of smaller appliances. He was very helpful and honest, which I always appreciate. Thanks again, Spencer. So far this company has been good to us with good people working for them. Hopefully this level of service continues! -
Review 36 (2024-11-15 - Rating: 5)
Swan was originally schedule for some furnace maintenance, but instead I had accidentally scheduled a home plumbing checked. Nathan Werling was on time, professional, and very knowledgeable. He went above and beyond with what he was sent to my house to do, and I hope he’s the guy that comes back in the future. Would recommend him to any homeowner who wants a no-nonsense home inspection and water heater draining. -
Review 37 (2024-08-02 - Rating: 5)
Swan recently replaced my 28 y/o noisy AC system on my patio with an efficient quiet communicating heat pump, smart thermostat and new evaporator coil. They were able to relocate the new unit to the side of the house as we desired. Micah spent a lot of extra time explaining various options and determined the proper sized system and components and got the equipment lined up for us. Steven(lead installer) Carter & Zach were all very professional, knowledgable and went out of their way to complete the extensive job the same day. My wife and I are very happy to have the old system off the patio! We are very pleased with the entire Swan team and would recommend their services to others. -
Review 38 (2024-10-09 - Rating: 5)
Gabriel came to inspect our furnace. He checked everything out and gave us information on it. He answered all my questions. He was very courteous, polite and professional. Ive been doing business with Swan for a number of years and have been very satisfied with them and their techs. -
Review 39 (2024-12-19 - Rating: 5)
Dakota was incredible and got the new water heater installed in two hours flat. Couldnt ask for better service! Ill only ever use SWAN to help take care of my house. -
Review 40 (2024-11-07 - Rating: 5)
Marcus was friendly and professional. He quickly identified the issue and discussed options. He installed the new disposal, tested it, and explained proper maintenance. He cleaned up after the work was completed. Overall, it was a very positive experience. -
Review 41 (2024-10-31 - Rating: 5)
I was very pleased by all the technicians that came to do our routine inspections and tune ups. I had Spencer Parks for our plumbing inspection and tankless water heater flush, Matt Arito for our Furnace tune up and subsequent repair, and Kurt Vasquez for our A/C tune up and subsequent compressor saver installation.All technicians were very polite, ran through the details of their assessments and answered any questions I had in a way I could easily understand. They also were great about taking shoe covers off or putting them on depending on whether or not they were inside or outside.Spencer did a great job explaining why the tankless water heater flushes were important to perform yearly. Matt A. was very thorough and fastidious with his work - he also swapped out our embarrassingly dirty air filter while down in the crawl space. Kurt really helped us understand why our A/C unit was sometimes so loud and abrupt when it would start, and helped to level the unit because it was not sitting flat.Overall, I really appreciated all of their work as well as the time they took to answer questions and review their findings! -
Review 42 (2025-01-06 - Rating: 5)
Spencer was great doing our plumbing inspection. very thorough and let us know what was going on in laymen terms. -
Review 43 (2024-06-26 - Rating: 5)
My technician, Spencer did a fantastic job. Very thorough, and walked me through his entire process before we even got going.He was kind enough to adjust the water pressure in the house which he did bringing the pressure up substantially from where it was. Really thankful for his work there.He also walked through all of the drains, looking for clogs, did a water test and all the usual annual content.Very nice and professional young man who did a fantastic job with a smile and good humor throughout. Definitely a good hire for you guys. -
Review 44 (2024-12-27 - Rating: 5)
Matt explained to my wife and I what is not working properly on our furnace. We decided the cost of continually replacing parts and with the EPA new refrigerant standards that we should upgrade to a new HVAC system. We got a good deal from Swan and took it. -
Review 45 (2024-10-08 - Rating: 5)
Swan guys are always very personable and professional. Kurt and Allen were very nice with my furnace tune up. For my plumbing inspection, I really appreciated the time Spencer took in explaining things to me and enjoyed his personal approach to the process. -
Review 46 (2024-07-29 - Rating: 5)
Daniil performed my AC tune-up today. He was on-time, courteous and professional. He went above and beyond by going to the store and purchasing a filter he didn’t have in-stock so he could complete my service same-day. He was extremely knowledgeable and gave me tips to improve airflow to problem areas in my house. I was so impressed I paid for my next service in advance! -
Review 47 (2024-08-19 - Rating: 5)
Fernando and Dustyn serviced our AC and were so thorough. They showed us pictures of everything and made sure we had the correct info for filter changes during the year. Courteous and left the work areas super clean. Thank you!Pierre installed a pressure relief valve for our main water line and was also amazing!! Very clear explanations of everything. Very tidy. great work. -
Review 48 (2024-07-13 - Rating: 5)
Swan sent their inspector, Spencer, out to take a look at all the plumbing in my house to assess the condition of everything. Spencer did a thorough job and was very helpful helping me prioritize what needed to be done right away and what could wait. I really felt like he was advocating for my best interest and I appreciate his professionalism. Swan sent their best and I really feel well taken care of. -
Review 49 (2024-09-24 - Rating: 4)
Ian was greasy, he was very informative, tried to get to the root of the issue, but I’m still waiting to receive his assessment and summary of what needs to be done to fix our water heater. Someone was supposed to call me to schedule time to come out and fix our water heater as it’s still not right. -
Review 50 (2024-10-25 - Rating: 5)
My experiences with Swan were GREAT! Alan Synman came out & gave a very informative estimate. Justin Dumez came out to install the system, along with Jesus. Finally, Richard Rosas came out to clean the ducts. What a friendly and professional staff! Thanks -
Review 51 (2024-09-24 - Rating: 5)
We just wrapped up a multi-day engagement with Swan. Id like commend the team for their professionalism and great work ethic. They all fought the good fight and I consider this project quite successful. Cheers to Brandon, Kurt, Justin, Francisco, and Reuban. There were 2 others that worked with Kurt. Great job! -
Review 52 (2024-11-19 - Rating: 5)
Matthew was very helpful to set up, reprogram the Thermostat via WIFI. He patiently explained step by step. In the end called his manager to get a new one, since it was still under warranty with Lennox and we did not get it to work. He was very polite, called back after his visit and informed us of next steps. -
Review 53 (2024-10-10 - Rating: 5)
Marcus was very professional and knowledgeable. He immediately understood what the problem was and explained what was happening, and what our options were. Gina rearranged his schedule so that he could finish all of the work in a timely fashion. Impressed by both individuals. Thank you. -
Review 54 (2022-09-08 - Rating: 5)
Chris did an outstanding, profession job installing a new kitchen sink & disposal that required installing and rerouting drain pipes, replacing all materials both in out kitchen and basement. Excellent, streamlined installation professionally done! Great guy to work with. Have plenty of future projects. Best plumber I have ever used in my past 70 years!!! -
Review 55 (2024-08-13 - Rating: 5)
We recently signed up for a membership and had both our AC and Water Heaters serviced by Swan technicians, Daniil + Benjamin E. They were both incredibly friendly, knowledgeable professional and efficient -- and importantly, didnt pressure us on unnecessary upsells. Benjamin flagged an issue we had with a missing water pressure regulator valve, which we are looking into for preventive and long term maintenance.Only point of feedback for Swan is better communication between your appointment management team and technicians. Be sure to recap your servicing needs and pricing notes with technicians as they may not have all the same info you discussed when making the initial appointment. Thanks Swan! -
Review 56 (2024-09-10 - Rating: 5)
Spencer and Nathan were very personable and thorough. They performed my psi efficiently and offered a few suggestions. They also set up a couple of appointments for a couple of fixes and estimates. They did all this while enjoying the music I had blasting in the house. -
Review 57 (2024-08-17 - Rating: 5)
Billy explained everything to us in detail, what he was going to do and what he actually did. We immediately felt as though we could trust him. He and Brandon told us we were going to need a new furnace, but they worked to extend the life of our furnace because we are not in a good financial position. Were already planning to finance a new furnace, and we appreciate their honesty. Thank you! -
Review 58 (2024-07-02 - Rating: 5)
As usual, all went well with my routine maintenance appointment. Daniil, the tech arrived within the 2 hour appointment window. I really liked the ability to track arrival time on line. That really helps with managing my day. Fortunately, all was well with my A/C. Utilizing Swans preferred member plan helps in keeping my A/C and furnace serviced and in good order. -
Review 59 (2024-10-29 - Rating: 5)
Marcus was super informative and installed my faucet so quickly. I appreciate his communication and willingness to work with my schedule during this probes, he made it so easy! -
Review 60 (2024-08-13 - Rating: 5)
The Swan technician diagnosed the furnace problem and provided detailed information on the options for repair or potential replacement. The technician was very kind, prompt, and considerate. Overall, a great service visit and experience. Thanks!!We had Marcus out in August to replace a difficult leaky main H2O valve in a townhouse/condo unit. Despite the hard to work in space, Marcus went above and beyond to get the correct parts, did an excellent high quality install, and even helped coordinate w Denver Water to make sure water was back on, and good to go. You have a great employee in Marcus, he is patient and understanding. My sincere gratitude to Marcus and the whole Swan Team! -
Review 61 (2024-08-06 - Rating: 5)
We had our plumbing inspection today by. Spencer. He couldnt have been more courteous or professional, he even laughed at my husbands joke. Lol. He answered all our questions and gave us an answer to one not totally pertaining to the inspection. He offered solutions to a few issues we had, and had other good recommendations. We gave been long time Swan clients, spanning two homes. A primary reason for us remaining loyal, is the employees they hire, like Spenser, and the quality service they provide. -
Review 62 (2024-10-16 - Rating: 5)
Gabrielle came within the allotted time period. He spent about 45 minutes inspecting the furnace and taking pictures of the various points of inspection. At the conclusion of the servicing, he shared the pictures with me and explained clearly what they showed. He was courteous and careful to wear protective booties while in the house. Kudos to Gabe for a job well done. -
Review 63 (2024-11-22 - Rating: 5)
Nov 2024 Update:Just had Swan out for plumbing check and maintenance. Pierre Wright was knowledgeable and professional. I really appreciate all the questions he answered for me and the suggestions he gave me.June 2024 Update:Just had Swan out for AC Tune-up. Billy Bryan was awesome and he really went to extra effort to get all the cottonwood seed/cotton out of my outside unit. Besides being super polite and friendly, he was kind enough to answer off of my one million questions.Original winter 2024 review:On one of the coldest weekends Ive experienced in Colorado, our heater started shutting off before it hit the set temp for the house. I called Swan, left a message and they called me back quickly. Even though they were slammed with calls, they got a repair Tech out before noon that same morning. The tech (Rafael Batrez) was very polite, professional and knowledgeable. Im one of those customers that like to be with the tech the whole time theyre at your house to better understand my system and ask all kinds of questions about it. Rafael answered every question politely and with great detail. There have been no problems since he left and everything but the initial trip charge was covered under warranty. They will be our first call for any heater/AC issues that come up from here on out! -
Review 64 (2024-11-14 - Rating: 5)
Diri was comprehensive with our furnace check. He took the time to explain his findings and recommendations. All was cleaned up and our home is all set for the winter. -
Review 65 (2024-10-25 - Rating: 5)
I purchased a new AC/furnace from Swan about a year ago. I also joined their monthly plan for priority service and discounts. I called and set up my free annual fall inspection (I also get one in spring) to ensure my furnace was up to snuff, which of course, being only 1-year old it was. Regardless, the detail the technician (Matt Arito) applied to the inspection was very impressive. Matt checked the resistance of various parts (that will ultimately wear out), various temperature and pressure differentials, and scoped the insides for any unusual wear/tear. This actually involved a good deal of work (removing parts to access other parts). As expected, everything checked out very well and work was performed efficiently. At the end, he prepared a very details summary report of the condition of my unit (great as expected). Everything was free. I like being a member of Swans maintenance plan. I know that if something goes wrong, Im covered. And the staff at Swan (i.e., Matt, the receptionist, the scheduler) all are great to work with. I give them 5-stars all the time. -
Review 66 (2024-07-11 - Rating: 5)
Rafael and Gabriel just completed service at our home - both were very nice and on time.Rafael especially (Gabriel in training) was knowledgeable and went above and beyond our expectations. Glad we chose Swan for our AC service needs. -
Review 67 (2024-11-13 - Rating: 5)
Rafael was both professional and knowledgeable! He explain how the unit works and answered any question I had.a very positive experience, great company representative!! -
Review 68 (2024-09-12 - Rating: 5)
Seth serviced my furnace today and was great. Very kind, professional, and knowledgeable! Swan Heating and Cooling have been consistently excellent- great, friendly and knowledgeable technicians. -
Review 69 (2024-04-30 - Rating: 5)
I am very happy I chose Swan to install my new Lennox furnace and air. Particularly helpful to me was Micah. He did a detailed inspection of what my needs were and offered me multiple choices of products. He was able to get me a price on an upgraded product in line with my budget. Justin and Emilio did a perfect job of removing my old product and installing the new one. They completed the job under difficult weather conditions. The they answered all my question and showed me how to use the new system. The Swan maintenance program is more encompassing and inexpensive than other companies. Swan’s precision and quality make it a great company. -
Review 70 (2024-08-17 - Rating: 5)
This was my first time using SWAN, and I’d hire them in the future. Great communication regarding my appointment and service. Seth, the technician, did a great job with the post-inspection discussion. I plan to use them for all of my heating/cooling services in the future. -
Review 71 (2024-09-11 - Rating: 5)
Gabriel is a pro and a good guy. I wish it didnt cost so much to use the big water pressure machine to clean my drain, though! Thank you Swan for using BioClean this time and for leaving me a jar to keep my drains clear. -
Review 72 (2024-07-15 - Rating: 5)
Spencer was great! He explained everything to us and was efficient with the time he spent during the water heater visit/flush. He thoroughly explained the steps and materials we need for some other areas in our home moving forward. We highly recommend. -
Review 73 (2024-09-21 - Rating: 5)
Leo is fantastic. Always very thorough and informative. I end up learning something new and get tremendous service.just to update, Francisco came over today and quickly diagnosed the situation and solved the minor issue. A+ service with a friendly and supportive staffUpdate number three. Seth was over here today and was extremely thorough and performed winterization on the AC as well as making sure the furnace is ready for the winter season.. Cannot recommend strongly enough. -
Review 74 (2024-08-20 - Rating: 5)
Club membership helps keep systems running well. Great visit from Seth and Francisco today to inspect and clean our AC system. Thanks guys!Adding on, great visit from Ben in August to do an annual plumbing inspection. Very helpful to know the health of our systems each year. -
Review 75 (2024-12-25 - Rating: 4)
Had a furnace tune up, very thorough took pictures, and explained everything. Felt like we were getting straight talk without pressure. -
Review 76 (2024-08-13 - Rating: 5)
This was a great experience - very helpful. Spencer was professional, knowledgeable and friendly. Appreciated all of the information and the courtesy he displayed in all of his actions through our home. Highly recommend! -
Review 77 (2024-07-25 - Rating: 5)
Great experience, replaced both my A/C and furnace. Everyone was friendly and professional and the job was done in one day with no mess left behind. Would recommend Swan to anyone looking heating/cooling repairs. -
Review 78 (2024-06-29 - Rating: 5)
I am very happy with Swan and glad I also have a contract with them. They sent Billy out on a weekend. He was professional and personable and also did a great job quickly identifying and fixing the problem of our air conditioner. -
Review 79 (2024-09-12 - Rating: 5)
I had inspections of both my plumbing and furnace and learned things that will prevent Significant damage in the future. Nathan and Spencer and Anthony were all very pleasant and helpful and professional. -
Review 80 (2024-07-08 - Rating: 5)
Marco, Kurt, Rubin, and Richard have all been very professional, knowledgable, and so polite and thoughtful. We had a new air conditioner installed and our air ducts cleaned. Our experience was great and we would highly recommend Swan! -
Review 81 (2024-09-16 - Rating: 5)
Ian was fantastic- deeply knowledgeable, kind and a patient teacher, explaining the system so I am able to maintain it on my own. Im so impressed with him and the Swan membership. -
Review 82 (2024-08-05 - Rating: 5)
Anthony arrived as expected. Put on the shoe covers and proceeded to inspect all the plumbing in the house. He was very thorough and took his time checking everything. I would have Anthony beck any time. -
Review 83 (2024-11-01 - Rating: 5)
SWAN is great but If I could be picky, Id only want Ian to be my go to technician. He is considerate and a great problem solver. SWAN better keep this dude! -
Review 84 (2024-10-03 - Rating: 5)
Seth was an excellent technician. He arrived on time 10/03/2024 within the appointed time frame.He was here for our furnace tuneup.While Seth was here he also installed an AC Capacitor, because your technician Billy was at our home the day 10/02/2024 before but did not have the part on his truck.Seth took the time to go over everything carefully, freely explaining as he went along, answering questions and giving me information on the operation of my our air conditioner.and furnace.He was mindful of our home and was very polite and personable!Seth is a very good representative of your Company.Swan has always provided us with excellent service over the years!Thank You,Bob -
Review 85 (2024-10-20 - Rating: 5)
Needed to have my ducts clean, and Richard Rosas was happy to walk me through the process and explain how everything worked. Great worker and attitude. Highly recommend. -
Review 86 (2024-12-23 - Rating: 5)
Spencer was on time and did a fantastic job. Very knowledgeable and offered great advice for best practices around maintenance. -
Review 87 (2024-11-06 - Rating: 5)
Rafael was most professional, kind and knowledgeable. He did not rush and listened to all of my concerns and more than answered my questions. -
Review 88 (2024-08-20 - Rating: 5)
Marcus was great. Knowledgeable, punctual and professional. He explained everything he was going to do before hand and did it so I understood.Thanks for a job well done! -
Review 89 (2024-06-14 - Rating: 5)
Swan has always been great for us. We’ve had many projects completed by them. Marcus did an amazing job and really went beyond expectations to fix our back flow. I’d highly recommend Swan for all your plumbing and HVAC needs -
Review 90 (2024-09-05 - Rating: 5)
Used Swan HVAC for the first time. Seth was personable, polite, and informative and answered all my questions. Swan offers a nice membership with benefits for future HVAC needs. I would definitely call them for future needs. -
Review 91 (2024-07-04 - Rating: 5)
Rafael was professional and prompt when I scheduled service for my A/C. He knew exactly what the issue was right away, yet he completed an inspection of the entire unit. Great customer service, expertise, and pricing! -
Review 92 (2024-11-14 - Rating: 5)
Everything went well, Rafael and Zac arrived on time, checked my furnace and provided a full report with photos and advice on what was found. Glad I chose Swan. -
Review 93 (2024-12-31 - Rating: 5)
Rodney did a great job fixing our broken blower wheel. He replaced it and now its quiet so I can sleep at night. Great job! -
Review 94 (2024-06-07 - Rating: 5)
I had problems with 2 of my ac units within 24 hours of each other. Curran Dunne was my assigned person and he was awesome. He fixed one of my units within a few min of arriving and said if he didn’t have the part in his truck that he needed that he would run out and get it so I’d have a working unit today! He looked at my 2nd unit and walked me through exactly what I needed to do with my new thermostat to get it working when my thermostat came in over the weekend. He drew a diagram for me and took a picture so I’d know what to do this weekend (hubby is out of town and it is HOT in my house!). I also really appreciated the care he took with his shoe coverings so he didn’t get our back yard mess all over our house! He was great. I always have the best experience with Swan! Curran was legit like the rest of the team! Thanks! -
Review 95 (2024-09-30 - Rating: 5)
Gabriel, service technician was professional, thorough and efficient. He explained everything and showed me various photos of my furnace. Highly recommend. -
Review 96 (2024-06-06 - Rating: 5)
Curran was awesome very knowledgeable, friendly and thorough at his job. He is one of those people that care about his job and Goes above and beyond to ensure it is done correctly. Took his to time answer all my questions in detail . I felt he answered them accurately and honestly. Would definitely have him back for service work. -
Review 97 (2024-08-08 - Rating: 4)
Not quite clear as to the need to replace my water heater. I will be calling Swan for the need of another unit when we are satisfied with having to do so. As for having another shut-off valve, Ill call Swan about its need. -
Review 98 (2024-11-06 - Rating: 5)
Matt A. and Zach came out IN the snow AND the traffic, absolutely saved us!! Came in clutch! Our apartment is now cozy and warm for the winter. Let it snow. Thanks again guys!! -
Review 99 (2024-10-24 - Rating: 5)
Matt A. did a wonderful job preparing our home for the winter season. He was professional, friendly, and helpful. Thank you Matt A. -
Review 100 (2024-07-17 - Rating: 5)
Next day non-emergency repair!A photo of repair person sent out prior to appointment along with real time tracking!!Very thorough explained everything needed and why.Would definately use again AND will recommend them highly.Billy came back with ordered part and got my lightening striked system back up and cooling.Am thoroughly pleased with Billy, his work, and Swan!! Thanks so much. -
Review 101 (2024-06-12 - Rating: 5)
Thank you Migeul and Ruben for the excellent new A/C install, and special kudos to Brandon for the on point initial assessment, and follow on furnace maintenance to insure the entire system was operating at peak performance! A great team of professionals at Swan! I look forward to using your services in the future for routine system maintenance or for repairs, if needed.Thanks again! -
Review 102 (2024-06-11 - Rating: 5)
Swan is excellent and Francisco went above and beyond to find a part for me. Everyone we’ve worked with is lovely, and they’re super respectful of your space. I’m glad we have a membership and would highly recommend them. Fancisco was a gem of a person, and set up our swam cooler for the summer, right on time. -
Review 103 (2024-09-16 - Rating: 5)
Update - 9/16/2024Still using Swan Plumbing and Heating and still loving them!! They come in and do amazing work every single time. Today Marcus came in and replaced our pressure regulator valve, did a fantastic job, cleaned up, tested everything and walked us through everything.If you don’t have a good plumbing, heating, and cooling company like this working with you, that sucks!!I cannot recommend these folk’s enough!Update- 7/9/2020We have been Swan customers for a couple of years since this last review, they did our mainline and then a few months later they rebuilt our furnace and put a new AC unit in. As expected, they were awesome with that and knocked it out of the park. We also pay for the preventative maintenance visits and services and now after raving about it and how easy it is both my in-laws and parents have it. Just recently the AC unit had a faulty capacitor in it and these guys got over here ASAP and got it replaced under warranty and our house is now cooling down again! Cannot recommend them enough!Original review from ~3 years ago below:Jon Miller and his team did a great job replacing our mainline. They were able to get this done with very little impact to our driveway and yard. Very impressed with communications and speedy results by this company. -
Review 104 (2024-05-12 - Rating: 5)
Richard (plumbing technician), cane and looked at our master bathroom toilet and advised what needed to be done to fix the problem. He gave us options. We have to order the toilet in due to the height we want. This is not a problem with Swan or the technician, it is our choice. He gave us the price for him to come back and install the new toilet once we receive it. Richard was very congenial, treated us very professional and like we were important to him. Wonderful service and company. We have had Swan do other plumbing needs in the past. They installed a tankless hot water system about 3 years ago and we love it. It is nice not to have to worry about hot water running out. -
Review 105 (2024-08-20 - Rating: 5)
Mr. Billy Bryan was extremely professional and did a thorough job. I was very impressed with his knowledge and experience. Thanks to Billy, our a.c. Is working well. -
Review 106 (2024-04-10 - Rating: 5)
I was recommended Swan by a long-time Denverite & would definitely recommend! We have used them for a few plumbing issues so far - definitely should have started here than with a handyman that left us in worse shape than when he arrived. Even warned our tenants about the hose hooked up outside before the freezing temps - great attention to detail! Swan has also sent great reps with great attitudes. Looking forward to working with them on more projects and/or repairs around the house! -
Review 107 (2024-12-14 - Rating: 5)
We want to let everybody know, that our heating system was cleaned very thoroughly, and beyond perfect by Richard. It is really a great experience to deal with devoted and highly qualified service team. Thank you and Very Marry Christmas and Prosperous New Year to All. -
Review 108 (2024-11-07 - Rating: 5)
Spencer was fantastic. Very professional. I will request him next time I have plumbing issues -
Review 109 (2024-05-17 - Rating: 5)
Every Swan technician we’ve had has been friendly, professional, and thorough, and Pierre was no exception. We’ll continue being in their membership program because of good customer service and ability to get a 24-hr repair or service when needed. Also appreciate that the membership plan premiums “accumulate” in a bank for when we eventually need to replace our hot water heater. -
Review 110 (2024-10-09 - Rating: 5)
The technician was very thorough and walked me through everything that was inspected with recommendations on how to keep my furnace working at top performance. Very polite and helpful! -
Review 111 (2024-09-09 - Rating: 5)
Jeremi was wonderful. He was professional, knowledgeable and honest. He explained how everything works and what the issue was. He was patient with all of my questions. He checked the function of the AC thoroughly and was bright and friendly despite the warm temps!! He came out on a Saturday and arrived within the pre-scheduled window. This was my first experience with Swan and it was great.Update on 9/9/24: had Marcus and Nathan come for a water heater issue. They discovered the problem (power issue) and fixed it with no cost to me (since it was a kale fix and I am a member). The people who work for Swan are always so friendly and easy to work with. They make me comfortable to have in my home as a single woman. Thank you again Swan! -
Review 112 (2024-07-05 - Rating: 5)
Spencer P. was courteous, efficient, friendly & explained everything to me in easily understood terms. Swan’s customer service & all their employees that I’ve dealt with since 2022 have been top-notch! -
Review 113 (2024-07-15 - Rating: 5)
I have been a Swan member for a couple of years now. Recently, Seth and Francisco came out and did our annual maintenance for our A/C. They did a great job, showed me before and after pictures and discussed the expected life of the A/C so we can prepare for a replacement in a few years. -
Review 114 (2024-06-12 - Rating: 5)
Billy was awesome with our a/c service. He provided a great assessment of the issue with our system. Thankfully it was only the capacitor that needed to be replaced. We truly appreciate the honesty and service we received. Thanks again Billy!! -
Review 115 (2024-09-06 - Rating: 5)
Rafael and Bryan were amazingly helpful. They explained technical isses in a way that I could follow. They fielded my questions and made helpful suggestions. The team at Swan has been a great resource with electrical, plumbing, and boiler issues at my new home. -
Review 116 (2024-12-10 - Rating: 5)
Thank you Nathan!! Appreciate you walking me through everything yesterday! Thanks for testing me water, I learned alot and I am greatful I have this membership. You the best, Nathan! -
Review 117 (2024-08-16 - Rating: 5)
Chrissy, Francisco and Miguel were Great. On time, respectful of our house, complimentary of our home, and gave us all the information we needed. Thank you for our new A/C! -
Review 118 (2024-07-03 - Rating: 5)
Great job and 5 stars to all the guys that installed our new air conditioner. It was an old system that needed some extra work. Much thanks to Skip, Justin, Matt and Francisco. We would give them 10* if we could. -
Review 119 (2024-11-18 - Rating: 5)
I posted a review after Drylan was here for a service, however, my furnace would not light, so Drylan came back on Monday. He tried to fix it, but said, the best solution was to replace the furnace. He gave me several options, and I chose to finance the cost with their 18 months no interest. Jared was here Tuesday, and worked tirelessly on this old furnace. I was so impressed with his workmanship, his work ethics and kindness...my dogs loved him! As you can see from the photos, this gas forced air furnace was a monster - over 70 years old! Scott, the electrician came to hook up the electrical components - and was so brilliant in figuring out how to run the wire in this 1940s home.I cant say enough good about Swan - they may be a few dollars more, but the service you get is worth a million! Oh...and the gals in the office! They answer the phone - friendly and always do what they say they are going to do! This is a treasure of a business! Family owned and it shows!!!Here we go, winter is approaching in Denver. I have an old gas forced air furnace that was built in this house 1949. I have lived here 26 years and never had a problem until this week. I looked through my Value Pak and there was a coupon from Swan and a couple others. I like that they are a family owned business and been around awhile. The gals on the phone were so professional and scheduled me right away to have a diagnostic test done. Drylon showed up on time, friendly, professional and petted my Jack Russells! Well....you wont believe this.....but....I had the setting on the furnace set to pilot - Drylon turned the knob to on - and whooooosh! There was heat!!! He was very thorough and shared with me that my furnace was omitting gases....not a big amount, but I should consider replacing. No hardcore sales pitch, just honest concern for my safety. I really liked what he had to say, and will get a bid from him...and may consider a new furnace and air-conditioned. I would definitely go with Swan!! Thanks guys! BTW, Drylon did not even charge me - so thats what real old fashion customer service is all about!!! Bravo!! -
Review 120 (2024-11-12 - Rating: 5)
Seth was very informative when he was done with our winter furnace tuneup. He was even able to make a minor adjustment that will slightly improve the efficiency which is nice. He was very friendly and personable. I’m glad that with the annual club membership they call me to schedule. We’ve been using Swan since they replaced our system about 7 years ago and are very satisfied. -
Review 121 (2024-08-06 - Rating: 5)
Matt Venable was a great technician! He did a good job and advised us well. Highly recommend him. -
Review 122 (2024-11-27 - Rating: 5)
Spencer is a very detailed technician and made my plumbing inspection very clear and easy. Thank you Spencer. -
Review 123 (2024-06-19 - Rating: 5)
Dakota was great very thorough.He was great in explaining the condition of my equipment.Also met with Avery for our 1st HVAC & A/C, the previous week.Met with Piere for our plumbing.Aashish for plumbing work.If I left anyone else out please let me know.All of the guys were professional and great to work with. They all getfive stars from my wife and I.Thank you! -
Review 124 (2024-02-26 - Rating: 4)
Both sales and the technicians were excellent. After inspecting my old system walked me thru the issues and recommendations. After it was clear a replacement was needed they provided a proposal. The pricing was a bit high over other providers but equipment superior brands, service proposals and scheduling was clear. The installers were efficient, knowledgeable and friendly.Overall a great experience. -
Review 125 (2024-11-15 - Rating: 5)
Nathan was great checking our plumbing and found couple issues.we were glad to know.We get back in touch. -
Review 126 (2024-10-17 - Rating: 5)
Our technician, Gabriel Garcia, is excellent, professional, knowledgeable, fast and efficient, respectful of property, friendly, and cleaned up when he was through working. He did such a good job the first time he came to our house, that we requested him to do our new kitchen faucet replacement. We highly recommend Gabriel Garcia -
Review 127 (2024-04-03 - Rating: 5)
Working with Gabe at Swan Plumbing was a great experience! Gabe provided an updated quote on some valve and toilet replacement work we needed done due to the age of our property. Gabe was very patient in explaining the work and the options available to us in ways we could understand. The work had to be done in several installments due to a manufacturer defect in one of the toilets we purchased for installation. Gabe and Pierre were great in mitigating the hole in the floor and getting us on the schedule within a few days to complete the remainder of the process. Gabe was a great partner and we appreciated his support during a process we were dreading. -
Review 128 (2024-10-18 - Rating: 5)
Matt A was great. Quick and nice guy to deal with. He did a great job 5 stars -
Review 129 (2023-09-02 - Rating: 5)
Swan is excellent! The service techs are always knowledgeable, on time, and very professional. I dont have any complaints. They installed a new AC unit six years ago and always come out every spring for AC check, we have also had work done on our heater. We have also had our plumbing issues handled by them as well. They always do a fantastic job!! -
Review 130 (2023-03-01 - Rating: 5)
This company is AMAZING, I highly reccomend them. My cellar flooded due to frozen pipe busting, taking out my furnace and water boiler. They came out right away and got to work asap within one day everything was installed. Humberto, Tyler, Jared, TJ and Michael were all super professional, respectful and friendly. I couldnt be more happy that I found this company. -
Review 131 (2024-09-11 - Rating: 5)
Taylor is one of the nicest guys I’ve ever met. Extremely knowledgeable and performs his job very well. He took the time to check every aspect of our airconditioner, changed our air filter and checked out the humidifier. I was thoroughly impressed with Swan and their employee. I will definitely be renewing my annual membership with them. Thank you Swan. -
Review 132 (2024-11-08 - Rating: 5)
We’ve had a few services scheduled recently and every technician is incredibly professional and friendly - they are able to answer all of our questions and offer great service -
Review 133 (2024-06-10 - Rating: 5)
Swan’s plumber, Pierre was knowledgeable, explained every finding and the appropriaterepairs that need to be done. He was thorough and answered all my questions.I highly recommend Swan and their plumbers. A+!for Brian’s work! -
Review 134 (2024-10-10 - Rating: 5)
Seth was awesome! Courteous, professional, and knowledgeable, he fully explained what he’d checked and how it all looked. Great job. -
Review 135 (2024-06-07 - Rating: 5)
We had our annual air conditioning check and our technician was Aashish Khadka. He was professional, friendly and thorough. He had many suggestions on how to have our air conditioner run more efficiently. I would highly recommend Swan. -
Review 136 (2024-11-26 - Rating: 5)
Spencer did a wonderful job. He talked me through each of the steps of the plumbing inspection and was very thorough and professional! -
Review 137 (2024-08-23 - Rating: 5)
Swan Plumbing did a complimentary plumbing check as a benefit of my club membership. Benjamin was friendly, knowledgeable and thorough in his inspection. Thank you for a job well done.Please be advised that Swan Plumbing, Heating and Air Conditioning has been sold and under new management. This review may no longer be applicable.Swan Plumbing, Heating and Air Conditioning is the best in the business! Not necessarily the cheapest but the workmanship and customer service is second to none, you get what you pay for. I purchased a furnace from Swan in 2015 and now in 2021 purchased a water and air purification system. Andy (owner) and John (sales) have always treated me honestly and fairly. It doesn’t get any better than that. If you want the best, look no further than Swan! -
Review 138 (2024-02-12 - Rating: 5)
Taylor and his supervisor were awesome. Even though they delivered bad news for our furnace, we really appreciate the prompt next day service. When we do decide to change out our furnace, we will certainly contact Swan Plumbing, Heating, and Air of Denver. We even signed up for their Maintenance Agreement we were so impressed. Thank you to all! -
Review 139 (2024-05-23 - Rating: 5)
This is a really good company. I had them install a water heater and recondition my air conditioner and furnace. I did research about water heaters due to the fact that the prices vary so much. These guys have a reasonable price and gave me a 300 dollar discount and also threw in the reconditioning of the two appliances. They also cleaned up my duct work very nicely, which I think they could have charged me, if they wanted to. Brandan, Francisco and Bryan were great. Well informed and very professional. You will not be disappointed if you give these guys an opportunity to take care of your HVAC and plumbing needs. -
Review 140 (2024-06-04 - Rating: 5)
Andy was a pleasure to work with. I will be using Swan for all future HVAC repairs (if needed). They were able to get a technician out to us same day! Thoroughly enjoyed working with them. Thanks Swan! -
Review 141 (2024-08-26 - Rating: 5)
This company continues to impress!8/25/24 Exceptional service by Richard and Pierre on my plumbing inspection today. Super professional, friendly, and trustworthy. No BS or upsells. I highly recommend Swans monthly membership. This plumbing inspection likely saved me from having a major disaster.7/15/24 Francisco has been to my home twice this year for HVAC related service and that guy is customer service on steroids! He has gone above and beyond multiple times to ensure I got everything taken care of and even came out one time on a Sunday. His trainee today, Gabriel, was also very helpful and friendly. So glad I went with Swan!9/10/2021:Fantastic experience replacing a furnace and having a completely new install of an AC system. Quotes were straightforward and I received a 10% discount for signing up that day. I qualified for 18 mos interest free financing through their partnership with Ally and it was all so easy! Equipment was installed within a few days. Everything working great! Scott Carter, the electrician, was especially impressive. Also great service by Jon Miller, Drillon, Jared, Gary, & everyone else! Highly recommend! -
Review 142 (2024-10-31 - Rating: 5)
Outstanding job … Rafael went the extra mile in addressing my furnace issue this morning …wish I could give him 10 Stars!!! -
Review 143 (2024-12-24 - Rating: 5)
Professional, comprehensive, and thorough.Spencer did a great job, explained everything, and was very professional. -
Review 144 (2024-11-28 - Rating: 5)
Spencer was so kind and knowledgeable! Definitely will use him again. Thank you! -
Review 145 (2024-10-29 - Rating: 5)
Thank you Swan for another home run. My service from Matt wasexcellent and he could not have been nicer. Today he returned with the part and installed it very quickly. I appreciated his service and and knowledge. Great guy. -
Review 146 (2025-01-01 - Rating: 5)
Rodney was knowledgeable , and professional. He fixed the problems with our HVAC and thermostat quickly and things are running smoothly. As always, Swan comes to the rescue professionally and promptly. -
Review 147 (2024-04-30 - Rating: 5)
Swan installed a complete HVAC system for us a few years ago. We just had our first seasonal service. Swan is professional, friendly and quite knowledgeable. Our service was performed by Francisco Luna. He was great. We’re hoping we get him for all our scheduled tuneups. -
Review 148 (2024-12-16 - Rating: 5)
Kurt was on time,polite and answered any questions I had he was also very thorough with his inspection. -
Review 149 (2024-12-17 - Rating: 5)
Moe from Swan came to do preventative maintenance on my AC. He answered all of my questions about my Heating and AC system and explained many things that two previous companies did not. He did not try to sell me a new system like the others. I was very happy with Moe from Swan and will ask for him the next time!New review from 11/24Matt came to service my 1 yr old furnace. Matt was personable and very Educated on hvac systems and impressed me with his knowledge. He emailed a report with pictures of each thing he checked out during the service call. He also discovered that the furnace was not going into the second stage due to it not being set up with the thermostat and corrected this for which I was very grateful. I felt Matt is a very trustworthy person and someone who I could trust to take care of things in the hvac system. I feel he is an asset to the company. All of this service was covered in the company service plan that I pay monthly for. 5 stars for Matt! -
Review 150 (2024-10-04 - Rating: 5)
Spencer (from Swan) addressed my water heater, toilets, and sinks on this visit. He did a very thorough job and explained current conditions / things to keep an eye on. -
Review 151 (2024-12-24 - Rating: 5)
Nathan and Kellen (sp?) were kind, knowledgeable, and super helpful. We are very grateful! -
Review 152 (2024-09-06 - Rating: 5)
Seth was fantastic - very thorough, very detailed & very considerate of doing a full, complete & accurate job. Very happy with the work performed!! -
Review 153 (2024-06-21 - Rating: 5)
We called SWAN because they have done work for us before. They replaced all our old pipes. We were very happy in the past. Brian was quick and efficient and polite. -
Review 154 (2024-11-18 - Rating: 5)
This was very easy to schedule. The tech arrived timely, was very professional and completed all the work as promised.. -
Review 155 (2024-11-18 - Rating: 5)
$20/MO plan is totally worth it! Reliable, professional, and knowledgeable staff top to bottom. HVAC & Pluming is covered 100% by these fine folks at our house. If I could, Id give them 6 stars.-full HVAC, water heater, AC, and additional plumbing done by Swan.Cheers!Update: Our many visits by Swan never fail to impress. Good people with good customer service. Thank you Ian and Richard for your continued help. -
Review 156 (2024-12-09 - Rating: 5)
Dakota did a great job with our plumbing needs. We had several things that needed to be done and he did a great job in a timely manner. Thanks Dakota! -
Review 157 (2024-09-17 - Rating: 5)
Swan Plumbing, Heating & Air of Denver are fantastic to work with and are very responsive. Tyler came to look at our HVAC unit. He was on time, courteous, knowledgeable, and patiently answered my plethora of questions. Its quite lovely to know that I will get answers and service in a timely manner.Update: 8/2/24 Spencer performed a plumbing inspection this morning. He was kind, friendly, knowledgeable, and thorough. He provided us with areas of concern and ranked by priority which is extremely helpful. This company and their employees continue to exceed our expectations.Update: Our technician Gabriel did a great job just as the others. Friendly, respectful, and professional. -
Review 158 (2024-10-06 - Rating: 5)
Rafael Batrez and Swan Plumbing, heating and air provided excellent service at our home. Rafael was friendly and knowledgeable. -
Review 159 (2024-07-12 - Rating: 5)
Billy came out to do a bi-annual inspection of my hvac unit and did an amazingly thorough inspection, assessing small and larger issues but patiently explaining them, highlighting what they mean for my system, and making sure all was in good order without any hard sales tactics. Great service and professional guy! -
Review 160 (2018-04-19 - Rating: 5)
Weve used Swan a few times now. They are always on time, and at the end of the visit what they say youll pay is what you pay. We recently had an emergency furnace replacement. The install went awesome, the team took great care to keep our home clean and had everything done in one day. The inspector commented on how nice and professional the install looked! During consult Drilon did a great job going over our options and everything he promised was delivered. They also took the time to take care of our Xcel rebate for us. Great service all around and we will continue to use Swan for our heating and plumbing needs. Thanks! -
Review 161 (2024-10-04 - Rating: 5)
I have used Swan since Zane and Daniel replaced 36 yo boiler in July 2021, a job that required replacing a lot of the old pipes and took two and half days to complete. They did a great job, kept the house clean during the process, and left the furnace room spotless when they were done. I have been very happy with each employee who has subsequently come to provide heating or plumbing services.I recommend Swan highly and will continue to use them to make sure the plumbing and heating in our 100 year old house continue to function well. -
Review 162 (2024-03-14 - Rating: 4)
Furnace tune-up:The lady who helped schedule the appointment for the furnace tune-up was courteous and helpful.The technician, Aashish, arrived in good time in the earlier part of the scheduled time slot. He contacted me prior to his arrival and gave his expected arrival time. I watched the work that he did. He kindly explained what he was doing and why he was doing it when I was interested, and he seemed skilled in the work that he was doing as he tested, cleaned, and adjusted the furnace.Plumbing inspection/water heater flush:For a plumbing appointment, Gabe Cruz was courteous, helpful, and knowledgeable about his work. He arrived within the scheduled appointment and clearly explained what he was doing and what he recommended.I did have communication issues with regards to the plumbing appointment. The first time I had scheduled the appointment, no one appeared during the assigned time slot. I called after the appointed time and learned that the one who was scheduled that day to come had become ill. Thats understandable, but the company should have contacted me and told me about the cancellation; I should not have had to contact them AFTER the time interval.I was able to get the appointment rescheduled, but that one also got cancelled, which was upsetting as Id had to leave work early for the appointments. The lady with whom I spoke that time said shed call me back, but she never did: I had to call back to reschedule. And given that the issue was known ahead of time, I feel that I should have been contacted earlier that the appointment would not be able to be kept.The third time the appointment was made, it was kept.So, the work was done well. The communication with regards to appointments not being able to be kept was not good at all. -
Review 163 (2024-10-31 - Rating: 5)
Update 2 years later-- still loving Swan. Gabriel Garcia did our winter tune up on our furnace. He was courteous and knowledgeable.__________________I cant recommend this company enough. When we bought our house, it was pandoras box of issues. We stumbled across Swan (via Google Reviews) and had them come out for a quote for an AC repair (turned into an install). They were courteous and professional. Since then, we enrolled in their club membership (which is excellent). We currently have our 1950s house being re-piped by Swan (plus new water heater and drain repair), and the process has been so seamless with Detlef. Jon came out for an estimate and walked us through all of our options. Also, he answered all of my questions. If you need anything with your plumbing, heating, or AC-- Swan will exceed your expectations. Even during a global pandemic, their service is still top-notch! -
Review 164 (2024-12-20 - Rating: 5)
We are happy to recommend Billy Bryant of Swan Plumbing & Heating. The traits of his excellent customer service include promptness, professionalism and good critical thinking skills.He was able to solve a plumbing problem that was more involved than it appeared at first glance. When his crew jack hammered the area it was determined that a kitchen line was not properly connected to the main sewer line. Jon clearly directed his crew who were prompt, competent in their plumbing work and thorough in the walling off areas to prevent concrete dust from usspreading and who also cleaned up the job site when finished. Jon also was able to explain the job in detail to our insurance agent.We recommend Jon without reservation. -
Review 165 (2024-11-12 - Rating: 5)
Spencer did a great job. His explanations were clear while reflecting his expertise and consideration for our well-being. -
Review 166 (2024-04-26 - Rating: 5)
The serviceman did a great job. He checked everything thoroughly and cleaned the outside air conditioner. He was very friendly and explained how we could get the best use out of our unit. I hope he is always our tech. -
Review 167 (2024-10-07 - Rating: 5)
Tony was so informative and professional. We would love to request having him for all of our appointments. -
Review 168 (2024-04-30 - Rating: 5)
My furnace went out and Swan was at my house by 8:00 AM the following day after my call the night before. They were very friendly and were able to fix my furnace quickly and didnt charge an arm and a leg for the emergency service. I will defiantly use them again. -
Review 169 (2024-05-17 - Rating: 5)
Rafael B., If I can give him 6 stars out of 5, I would not be hesitant. Rafael was polite, patient, professional and take his time to diagnose and tune up our furnace. He also explained to us what he was doing in areas of inspection. We cannot ask for anything more from this technician! Rafael once again did an excellent job in tuning up our outdoor HVAC unit. Always professional and knowledgeable and took time to explain the process. Keep up the great job. -
Review 170 (2024-09-23 - Rating: 5)
Rafael was courteous, professional and friendly! Definitely want him back to do future work for me! Thank you Rafael! -
Review 171 (2024-11-11 - Rating: 5)
Kurt was very professional and thorough. I was very pleased with their assessment. -
Review 172 (2024-09-05 - Rating: 5)
Pierre was unbelievably efficient and diligent in his work. He is a fine example of the people who work for Swan Heating and Cooling -
Review 173 (2024-11-08 - Rating: 5)
They shared photos of each step they checked and let me know what they recommended for next steps on other projects. My furnace passed with flying colors -
Review 174 (2024-06-19 - Rating: 5)
Billy was very professional and friendly to work with! He kept our home in mind every time he came through the house he wore his booties! He was very knowledgeable and pleasant to work with! -
Review 175 (2023-12-13 - Rating: 5)
Swan has consistently provided great quality work for all of our heating and plumbing needs. Every member of the team who we have encountered has provided great care to our property and pets and have top notch customer service. We will gladly continue to call on Swan as our go-to provider. -
Review 176 (2024-07-11 - Rating: 5)
Top notch company, always going above and beyond to make sure you’re 100% satisfied with their work. I’ve been using them since I moved to Loveland 5 years ago and will keep using them. -
Review 177 (2024-02-28 - Rating: 5)
Im Jeffrey, a first time customer with Swan Plumbing & Heating. I called about my furnace not working. I like how they sent Rafa & Marco to my place within a hour. They fix the furnace for now. Yet, informed me of issues I have going on with the rest of my system including my air condition and informed me of my options. Im well pleased with Rafa & Marco. They answered all my questions and I like how they explained that you can have a heater and air condition working together to save energy and money. I plan on looking into my options soon with Swan Plumbing and Heating & Air condition. -
Review 178 (2024-07-03 - Rating: 5)
First and foremost, I wanted to share my gratitude on Swans excellent customer service and exceptional thorough inspection! This being my second review- I wanted to express a little more about just how amazing they are.I have used them to replace my A/C unit and furnace maybe a couple years ago and is still working great with no problems!Today, I had my yearly inspection with both A/C and furnace tune up and plumping check- all went great with A/C and furnace!Aashish was extremely thorough, kind, professional, and really took his time to make sure everything was working correctly and kept me informed of all the inspections he did, also answering any questions I had! Very smooth sailing!!!Working simultaneously with Aashish, Pierre from Swan plumbing was also extremely exceptional!! He went above and beyond to inspect all angles of my house! Plumbing is now the next issue I am dealing with and Pierre was amazing to walk me through everything and to also put my mind at ease at the same time, even though there were quite a bit of plumbing issues! He made sure everything serious got immediate attention and he really took the time to show and explain the level of importance each problem was- which gave me comfort in knowing that it wasnt only about how much money they can make off me! They truly are honest and humble and I will continue to recommend Swan! Its honestly so refreshing to have a trustworthy company to help you through all the tough times!! Thank you! -
Review 179 (2025-01-06 - Rating: 5)
Did fine for a reasonable price. Special at $49 doe furnace check up. -
Review 180 (2024-04-28 - Rating: 5)
The Swan technicians called us ahead of time and arrived promptly. They wore protective booties so as not to track in dirt from the outside. Both gentlemen were the most detailed and thorough workers we have had. In addition they were pleasant and well spoken. -
Review 181 (2024-11-20 - Rating: 5)
Extremely knowledgeable, and respectful of our privacy while in our home. GREAT personalitiy and easy to work with. Ill definately ask for Gabrielle on our next inspection. -
Review 182 (2024-07-30 - Rating: 5)
This company has great technicians and are prompt and reasonably priced. My tech, Aashish was super professional, explained everything in detail, and performed an excellent tune up of my A/C. I will use these guys again for sure for all my heating and plumbing needs. -
Review 183 (2024-04-12 - Rating: 5)
Swan service was great. Both guys were friendly and helpful even though my heating unit is ancient. The service itself was a reasonable price and easy to schedule my required follow ups -
Review 184 (2024-06-29 - Rating: 5)
Just wanted to let you all know that Billy B. The technician that came out today did an amazing job and was extremely knowledgeable and professional. Awesome job. I will recommend/use your company going forward. -
Review 185 (2024-12-17 - Rating: 5)
The technician Antony Thomas provided an excellent job doing maintenance for my furnace / heating system. He took the time answering all my questions and walked me through specifics of the heating system . I appreciate his knowledge and courtesy. I am thankful for this service and will continue to use this company. -
Review 186 (2024-11-14 - Rating: 5)
Very thorough and detailed checkup and summary report of findings backed up with photos. Technician very professional. -
Review 187 (2024-12-08 - Rating: 5)
Aashish performed the annual inspection of our air-conditioning system. He did a very thorough job and was excellent at communicating to us about a couple of potential enhancements we might want to add. There was no pressure to commit to install and he encouraged us to go on line to check out the products. Aashish was an excellent representative for the Swan company. He is very friendly and personable, one of the best service persons that we have encountered! -
Review 188 (2024-10-23 - Rating: 5)
Gabriel Garcia, our technician showed up ahead of schedule, maintenanced our furnace and AC unit, he did it in a timely manner. He was friendly, courteous, professional and thorough. He explained everything he did and showed pictures of my system. He is an excellent employee!