The Plumbing Detectives

Located in Decatur, Georgia

Address: 1524 E. Church St. #153, Decatur, GA 30030, United States

Phone: +1 770-384-7269

Rating: 4.9

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Comments

Review 1 (2024-10-15 - Rating: 5)
The Plumbing Detectives are the best! Weve used them twice now, and both times Jason has explained what is going on, addressed the issue expertly, and charged us a fair price. And bonus: hes a personable guy! Highly recommended.

Review 2 (2024-11-24 - Rating: 5)
Jason at PD is simply the best. Timely, friendly, and really creative in solving problems in our older home. All I can say is call Plumbing Detectives first. You will not regret it!!

Review 3 (2023-04-06 - Rating: 5)
I am happy to provide a positive review for Plumbing Detectives, based on their excellent service in replacing my garbage disposal. From start to finish, the experience was professional, efficient, and hassle-free.Firstly, the communication from the company was prompt and informative. They were able to schedule an appointment for me quickly and at a time that suited my schedule. On the day of the appointment, the plumber arrived on time and was friendly and courteous. He took the time to explain the process and answer any questions I had.Jason was skilled and efficient in replacing my garbage disposal. He worked quickly but carefully, ensuring that everything was installed correctly and functioning properly before he left. He also took the time to clean up any debris or mess that was left behind, leaving my kitchen clean and tidy.Overall, I was extremely satisfied with the service provided by Plumbing Detectives. Jason was knowledgeable, efficient, and professional throughout the entire process. I would highly recommend this company to anyone in need of plumbing services, and I will certainly be using them again in the future for any plumbing needs I may have.

Review 4 (2022-10-07 - Rating: 5)
Jason Webb was very professional and personable. He appropriately diagnosed the status of a leak I had found and installed my new garbage disposal after trying to salvage the old one. I would definitely recommend his service and the Plumbing Detectives for all of your plumbing needs. Prices are very reasonable and I give my wholehearted endorsement! Thanks Jason!

Review 5 (2022-01-19 - Rating: 5)
Jason is the absolute best! Hes been out to our home on 2 separate occasions and has done exactly what we needed both times. The first was to resolve a water temperature issue in our shower and the second to replace 3 faucets.Hes a super nice guy and does awesome work. Highly recommend him for any of your plumbing needs!

Review 6 (2022-03-02 - Rating: 5)
Jason, the owner, replied to my text late in the evening, but would not be able to help with my problem. Instead he referred me to his hydro jetting tech (also Jason) to clean a sewer line. I appreciate the professionalism he showed with the referral and.by putting the customer first.The other Jason showed up the next day; and did a good job at an incredible price. I was being quoted up to $2,500 for hydro jetting 90 of pipe. Jason did it at a fraction of the cost.Very pleased with Jason and Jason.

Review 7 (2020-08-06 - Rating: 5)
This is an excellent company!I had a leaking 3 cast iron pipe problem and Jason was super responsive in his messages while we tried to identify the problem. His first quote, over phone messages and videos, was fair and clearly stated the possible cost and why. And his service was careful, clean and efficient, with total cost coming down to be under the quoted value. I would recommend his services to any of my friends.Jason, if you are reading this, it was a pleasure to meet you. Thank you for the help and watch out for the sharks! ;)

Review 8 (2023-01-20 - Rating: 5)
Jason is a consummate professional and above all an expert in his field. A gem as high quality service professionals go - hard to find and very valuable. When hes telling me whats wrong, what can be done, what cannot be done, I have no knowledge of the matter, but I know Im receiving honest advice from an expert.

Review 9 (2012-07-09 - Rating: 5)
These guys are amazing and honest! Jason came out in about an hour and fixed my problem in an instant. He even gave me advice on 2 other plumbing issues at no extra cost. I will call them first for any future plumbing needs. Awesome.

Review 10 (2018-05-11 - Rating: 5)
Had a blockage in a older home that was causing my washing machine drain pipe to overflow at times. Jason came in and quickly assessed the situation and used jetting to get the water line clean. While there he pointed out an issue with roots near the water line and gave me a recommendation on how to prevent that from become a future plumbing issue. Jason did a great job!

Review 11 (2019-02-08 - Rating: 5)
Ive had a few other plumbers before and never had one I liked. Ive been having water pressure problems in my new house and decided to give these guys a call. Well worth it. Jason gave me some advice on the phone and I was able to diagnose and fix the problem myself. It was a small thing, but the next time I have a big job Im giving him a call and referring other homeowners to him. Knowledgable, friendly and professional. I really appreciate a direct and honest answers to questions I have. Give them a call.

Review 12 (2018-01-14 - Rating: 5)
Jason saved me from so much hassle! Plumbing issues are always inconvenient, but he made it so easy. He was super friendly and extremely knowledgeable about what he does. Also very affordable. Highly recommend!

Review 13 (2018-10-18 - Rating: 5)
The very epitome of honest professionalism. We have been through hell with contractors and all manner of tradespersons. Jason finally gave us a breath of fresh air. 100% trustworthy, skilled plumber. Your money cannot be better spent. It is so nice to never again worry about my plumbing. We will be using TPD again in the future.

Review 14 (2017-06-18 - Rating: 5)
He was so knowledgeable, polite, punctual, and made installing a new hot water tank seem painless. Very good price, and he informs you of everything going on. I have found my new plumber! Highly recommended.

Review 15 (2021-06-11 - Rating: 5)
I’ve now used Jacob twice in the past 6 months - he is fast at the response and knows what he is doing for a fair price. I highly recommend especially in these times when it’s hard to find a good plumber.

Review 16 (2017-03-15 - Rating: 5)
Absolutely incredible experience. Genuinely friendly, unbelievably knowledgable, and the work is flawless. Im so happy that I came across The Plumbing Detectives. Best plumber Ive ever worked with, bar none.

Review 17 (2018-06-01 - Rating: 5)
Jason is great! Very professional and knowledgeable, as well as reasonably priced. Well definitely use him again.

Review 18 (2022-10-27 - Rating: 5)
Jason has been great each time I used him - highly recommended to others.

Review 19 (2018-12-12 - Rating: 5)
Jason and his team were knowledgeable, fast, and fair. Highly recommend for your plumbing needs.

Review 20 (2018-06-08 - Rating: 5)
Jason was great! I felt the exact opposite of getting ripped off which is hard to find in a plumber!

Review 21 (2019-03-29 - Rating: 5)
Called to setup an appointment, but instead he gave me troubleshooting advice over the phone. Problem fixed in under 1 minute. Amazing!

Review 22 (2020-02-19 - Rating: 5)
Jason was great - he was friendly, very knowledgable, professional, thorough, and tidy. Thanks Jason!

Review 23 (2019-05-20 - Rating: 5)
Jason is great and I’d recommend him to anyone needing a plumber.

Review 24 (2020-01-31 - Rating: 5)
I have never met a more honest, helpful plumber. Highly recommended!

Review 25 (2024-08-07 - Rating: 5)
Jason was very helpful

Review 26 (2015-12-31 - Rating: 5)
Very professional and prompt service. The plumber who helped us went above and beyond to find the source of our issue.

Review 27 (2021-05-11 - Rating: 5)
So technically I didnt actually hire Jason with Plumbing Detective, but he has a loyal customer for life. I called with my toilet suddenly having started leaking from where the tank meets the base. Jason asked a few questions about the age/make of the toilet and was able to diagnose the issue over the phone. Unfortunately he was booked for the next week and a half and we didnt want to go without a second toilet in the house that long.But instead of calling another plumber Jason explained the part that he was sure was the issue and that it was a moderately easy DIY project to take off the tank and replace it. He talked me through what it would consist of and even offered that if I got stuck or had questions I could call him back. A trip to Home Depot for a new spud valve and an hour or so of work later and I had fixed my own toilet. An amazing level of service and professionalism. When I inevitably end up needing a plumber in the future, this will be the only one I call.

Review 28 (2018-04-13 - Rating: 5)
I’m new to area and needed a plumber. I checked online and came across wonderful reviews for this company. I called and spoke to a very friendly and professional gentleman who was able to trouble shoot and solve the problem within 3 minutes. He saved me money and now I’m happy to share my experience with this company. Great job!

Review 29 (2017-10-20 - Rating: 5)
I called the plumbing detectives to try to solve an issue at 11 am, described the problem to Jason and he said it sounded like I needed x, that he had a colleague not part of plumbing detectives that could probably solve the problem as well as Jason could. Jason said he would see if the person was available and call me back. Less than 5 minutes later Jason called back and said that his colleague was available and asked if I could be home in an hour. I was able to get home, the guy called to say he was running 15 minutes late. I described the situation and the guy was very straightforward, no bs, and less than 30 minutes later the problem was solved. Total time from call to fixing the issue was less than 2 hours.In some ways this should be, and is, a recommendation for the guy who did the work but I was impressed that Jason from the plumbing detectives gave up the chance to do a consultation to make some money to then say I needed the services of his colleague. Instead, Jason listened and correctly diagnosed the problem and steered business to the person who would most easily get the job done. That kind of integrity is not so common now and I will definitely recommend the plumbing detectives to my colleagues if they ask for a plumber or if I need any other services.Jason, thanks for being a good person.