Roto-Rooter Plumbing and Water Cleanup

Photo of Roto-Rooter Plumbing and Water Cleanup

Located in Decatur, Alabama

Address: 3125 Hwy 31 S Suite 300, Decatur, AL 35603, United States

Phone: +1 256-274-6520

Rating: 4.7

Services

  • Online estimates
  • On-site services

Categories

  • Plumber
  • Septic system service
  • Water damage restoration service
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    Bryan Sanford and Jose Chavez did an amazing job replacing a main line sewer line filled with roots. They cleaned out & cleared our sewer line & installed a new pipe. They are brilliant & so knowledgeable. Thank you Mazama for incredible customer service from Heather, Kimberly & Tricia too! What an amazing group of people with such care & compassion. After dealing with 4 other companies, we finally called Mazama Roto-Rooter and got real pros who fixed our plumbing issues. Me and my Aunt Ginny were provided exceptional customer service by all! Thank you everyone at Mazama Roto-Rooter!

  • Review 2 (2023-08-18 - Rating: 5)

    Bryan, Kyle and Clay did an excellent job sewer line replacement for our family. They explained everything they were doing and took the best care of the property. They even worked through some city code issues with the replacement. We appreciate their hard work and the time they took to do everything correctly.

  • Review 3 (2024-12-27 - Rating: 5)

    Please allow me to start from the beginning. After 5 different estimates from 5 different companies, Roto had the best bid. Its a big job. I am retired ARMY on Social Security. I absolutely require the best for what I can afford.After gaining a loan for this job, and a couple of scheduling hiccups, Mr. Clay Tomlin returned to begin the replacement of my Grinder pump and control panel. That young man is the technician that gave me the estimate to begin with.Let me ASSURE you he IS a true Master Plumber!He is very knowledgeable of the systems he is working on, I would trust his just from this day forward. He understands budgets and the best equipment to do it within.I sat with him during the entire time he was on my job. Not to ask questions or interfere at all, but to truly watch a Master Tech at work.The weather was 40 degrees and windy. In my opinion it was a two person job, and I wasnt about to leave him out there in the cold alone. Warm drinks and a friend nearby makes the job more human.So,,,,Clay thinks things out before piecing it together. Knows 3 steps ahead of what hes doing. From parts needed, to fitting them, to wiring them, to testing. AND, which way to make the running of pipes, and connections more efficient, safer, and economical.truely folks, you want this young man doing your plumbing project! His dedication to making sure things are right, to code, and professional install is above reproach!In my opinion, he should start his own business and teach others of his professionalism and dedication to detail. Like I said, I wholeheartedly endorse Clay for ANY plumbing work, small, or large. His character, demeanor, and dedication to excellent is more than anything you would expect. This, I will stand by.And I stand ready to back this young man. Like I said at the beginning, I spent the whole time outside with him, to just give my support. So I know, first hand of his step by step by step professional knowledge.SincerelyJohn M. Jarboe

  • Review 4 (2025-01-06 - Rating: 5)

    We received excellent service and the guy that came out was awesome in explaining what he had to do and very courteous will in our home

  • Review 5 (2024-11-30 - Rating: 5)

    Bryan was amazing and kind and knocked out all the issues he could as to this is a rental. He worked really hard and I appreciate him and his work.

  • Review 6 (2024-04-03 - Rating: 5)

    This was the best experience once Mont from Roto Rooter! He is so qualified and experienced! He is very professional and at the same time I felt like he was our friend. I could actually Joke and get a laugh from him. Wonderful company and people.

  • Review 7 (2024-06-15 - Rating: 5)

    Clay was very personable at alligible about he what he was doing and answered any questions that I had which I appreciate. Also, I would call him again to work on my plumbing issues. Thank you

  • Review 8 (2024-11-27 - Rating: 5)

    He done a wonderful job explaining what was wrong and fixed it in no time!

  • Review 9 (2024-02-28 - Rating: 5)

    Clay Tomlin did an excellent job in cleaning out our drain line going to our septic tank. Clay also suggested some preventative measures to take throughout the year so that we continue to have clean lines. I would recommend Clay to anyone having plumbing issues.

  • Review 10 (2024-01-21 - Rating: 5)

    Scheduled online got very quick reply. Was told that the tech was on his way. Bryan was great.. Fast quiet and courteous. Highly recommend. They need to give Bryan a raise.

  • Review 11 (2023-10-04 - Rating: 5)

    RotoRooter worked us in quickly. Jose arrived on time as scheduled and called in advance when he was headed our way. He was very polite, friendly, and knowledgeable, and he worked quickly to resolve our problem. Happy with our repair!

  • Review 12 (2023-04-12 - Rating: 5)

    Jose was able to come out & do a same day repair of my kitchen sink drain. He was very kind, courteous & knowledgeable. I appreciate his patience with having to cut out my old, rusty drain! It was a pain getting the old drain out to replace it & he did a fantastic job! No more leaks!! Guess whos doing all my plumbing from now on?!

  • Review 13 (2023-12-06 - Rating: 5)

    Roto Rooter Alabama Tech Izac was excellent. He showed up on time, explained procedures for both my jobs. Got both jobs done within the timeframe of my work schedule. He cleaned up after himself. Very happy with his service. Will definetly use him again in the future.

  • Review 14 (2024-04-03 - Rating: 5)

    Clay was awesome. Got the clean out done fast. I made the call late yesterday and they showed up today. Excellent!

  • Review 15 (2023-03-25 - Rating: 5)

    Roto Rooter has been our go to for any plumbing or septic system needs since we bought our home 2 years ago!! Their customer service is exceptional and their technician, Bryan is the absolute best!! He’s helped our family several times and is always very thorough and explains everything!!

  • Review 16 (2022-04-12 - Rating: 5)

    The technician Matthew was so professional and sweet that I would recommend him to anyone, he done such a great job on pumping out my septic tank I couldn’t be more pleased. Rotor Rooter is by far the best company I have used and the price is just right. If anyone needs any services that they offer and can do I highly recommend them. Thanks for doing such a great job

  • Review 17 (2023-12-15 - Rating: 5)

    Mont did a very professional job on our drain problem and has determined the cause and how to repair it. Above that, he is the most personable service provider weve ever had.

  • Review 18 (2024-02-02 - Rating: 5)

    Mont was professional and courteous. He explained the process completely prior to starting and finished up quickly. I will definitely call him again for my plumbing needs.

  • Review 19 (2023-11-24 - Rating: 5)

    Clay was very thorough. Found our problem, fixed it quickly and efficiently. Was very friendly and knowledgeable. Will definitely use again if needed! Highly recommended.

  • Review 20 (2021-05-14 - Rating: 5)

    Our septic backed up on Thursday morning & Roto-Rooter had a service technician out to our house by 9AM the following morning on Friday! From the initial phone calling to our service tech showing up, everything ran so smoothly. Matthew Lawrence was our service tech & he was absolutely awesome to work with!!!!! He explained everything he was doing so that I could understand, he was open to any questions I had & was super polite and professional. He pumped out our septic tank and made this pregnant womans life much much better now that we can use our toilets again!!! THANK YOU AGAIN MATT!!! You ROCK!!! :-)

  • Review 21 (2023-10-03 - Rating: 5)

    Mont was great! He had to come twice to get the issue resolved but he was very professional and easy to work with. I highly recommend Mont and Roto-Rooter!

  • Review 22 (2023-05-23 - Rating: 5)

    Mont worked very hard at getting my drain system working. He done a great job. If I need roto rooter again sometime, I hope it is Mont they send out. He did a great job. You need to give him a raise.

  • Review 23 (2024-06-20 - Rating: 5)

    Jose with Roto Rooter is very courteous, professional, and informative. My experience was excellent.

  • Review 24 (2023-01-23 - Rating: 5)

    I called Roto Rooter out to do a toilet install and repair that my mother had been having trouble with for a very long time. She has had several plumbers out but it was never fixed right. The tech that was sent to my elderly mother took his time and went out of his way to do a good job and explain the problem to her so she could understand! I can’t say enough about this company on their prompt service and expertise on plumbing jobs! Highly recommend!

  • Review 25 (2023-07-06 - Rating: 5)

    Mr. Jose Balderas Chavez was very good. He responded all our questions. He Answered them very well. He showed up early than what we expected. We were very Satisfied. I very much recommend him/Roto-Rooter to fix n solve your problem even if its after midnight. Thank you!

  • Review 26 (2022-05-11 - Rating: 5)

    The young lady working customer service was a delight to speak with. She was very professional and so sweet and was able to help me in a matter of minutes. They sent a service tech out named Jose and he had the job done in no time. I would recommend Royo-Rooter to anyone. Thanks to the team that helped me.

  • Review 27 (2023-05-23 - Rating: 5)

    Jose came on an emergency call on a Sunday to clear a clogged drain that was connected to the kitchen and laundry room. He was very courteous and respectful and did a great job. I was very pleased with the service.

  • Review 28 (2022-05-21 - Rating: 5)

    Roto-Rooter Decatur was great to work with. I had a pipe disconnect under my home and needed a professional opinion on what cleanup was necessary. The technician inspected the situation and was very honest with me about what really needed to be done. Another company quoted over $2000 for unnecessary work. I appreciate Roto-Rooters honesty and professionalism. The office staff were also very kind and prompt. I was grateful for their assistance.

  • Review 29 (2021-04-12 - Rating: 5)

    Matthew Lawrence was great! He came early and worked to hard get it done right. Made good conversation while pumping the septic tank. Would highly recommend him through the company.

  • Review 30 (2021-03-17 - Rating: 5)

    Bryan and Kyle were awesome. Fixed my issues and cleaned up their mess! Very professional and friendly staff! Bryan came out and worked until 9:30 last night and came back first thing this morning to finish the job! My drains are now actually draining! I appreciate their service. 10/10 would recommend!

  • Review 31 (2022-12-30 - Rating: 4)

    My in-laws had a house full of visitors for Christmas to New Year’s Eve, including us, when their main drain clogged between the house and the septic tank. Sewer water started backing up into a toilet and tub in the basement. It was after-hours when we started calling around to try to get someone out there that night if possible. We found that almost all plumbers in the area had been so busy that they just could not send anyone out. I am deducting one star from this review purely due to problems with the answering service; otherwise I would give Jose five stars. We ended up calling Roto-Rooter’s Moulton, AL, phone number several times (probably six or more), choosing the emergency option each time, and talking to answering service representatives, most of whom didn’t know they were answering for Roto-Rooter, and one who didn’t know to locate a Roto-Rooter office anywhere other than Mobile, AL, until we finally got someone we could prod into looking farther into their client’s list of contacts to locate Jose, who was on call in the Moulton area. Once they got me in touch with Jose, all was great. Jose came out quickly, cleared the clog, cleaned out the main drain, and did it all with a smile on his face and a very friendly demeanor. He’s a great guy. Thank you, Jose! Roto-Rooter, you need hang onto your great employee, Jose, but address the issues with your answering service or find a better one. That answering service is costing you business!

  • Review 32 (2023-12-30 - Rating: 5)

    Excellent service with courteous delivery! Clay was personable and knowledgeable so I had every confidence my issue would be resolved and it was. Thank you!

  • Review 33 (2021-11-08 - Rating: 5)

    Matthew was extremely kind and knowledgeable. He fixed my clog and helped me gain a better understanding of the my home’s plumbing. I had an emergency issue on a Sunday and Matthew did not make me feel like my issue was a hassle, but took his time to ensure everything was resolved.

  • Review 34 (2024-12-01 - Rating: 5)

    Was quick, careful, and very professional! Will use again!!!

  • Review 35 (2023-11-14 - Rating: 5)

    Bryan Stanford was a God sent I really love his work ethics once he started he was on a mission not only to get the job done but to do it correctly I always used Roto Rooter when my sewer pipe got clogged and I am so glad I used them when my pipe broke 👍good job and a good person to do it. Ty

  • Review 36 (2021-09-20 - Rating: 5)

    Excellent service! The technician, Bryan, checked out every possible scenario regarding my backed up shower drain that had sewage coming up into the shower. However, when he was at my home, everything drained properly. Since the problem that I was originally experiencing was no longer occurring, there was no charge for the service call. Bryan thought that the septic tank could be the problem and advised me to call back if the problem occurred again.

  • Review 37 (2023-09-22 - Rating: 5)

    We were at DEFCON 1 over here and he got out to us around noon!! Very professional and explained everything very well! Also gave me solid tips to prevent my reoccurring problems.

  • Review 38 (2022-10-13 - Rating: 5)

    Heather and Jose were very helpful and professional. They had our repair done quickly and it was reasonably priced. We will be turning to them exclusivly in the future for ALL of our plumbing needs!!

  • Review 39 (2022-10-26 - Rating: 5)

    We had a service line blockage and Jose, the rr representative, worked for over two hours to clear the line. He was polite, informative, and explained every action he took and why. He went above and beyond to help us. It was a Friday night and he was patient and in no way in a rush. A+ job!

  • Review 40 (2021-05-29 - Rating: 5)

    I’ve used Rotor Rooter for several years at my Restaurant and home. The Technicians are always courteous, respectful, informative and friendly. They treated my home and plumbing issue as if it were their home and issue. They assured their work and even returned to make sure that the problem was not still occurring.Keep up the excellence in your professionalism.

  • Review 41 (2024-11-22 - Rating: 5)

    Thank you for your service. Good job

  • Review 42 (2024-01-05 - Rating: 5)

    Quick response! Very professional, friendly and knowledgeable. I really liked receiving a text about the service person before he came out.

  • Review 43 (2022-04-08 - Rating: 5)

    Another business could not locate my septic tank. Cost $150. I was told I needed a sonar type check. Matthew at Russellville Roto-rooter couldn’t find the tank where it should have been either so he looked elsewhere. And, found the tank on the side of the house near the HVAC unit. The septic tank’s outlet was under the waterline. He had to dig manually to reach the tank. Excellent work. Honest group of people who truly care about their business and you.

  • Review 44 (2021-05-05 - Rating: 5)

    I called them because I needed to locate my septic tank. I have zero experience with a septic system. Brain is very knowledgeable and explained how everything worked to me. He answered all of my questions confidently. He even told me about the weeds in my yard and how to get rid of them (were from the north). Highly recommend!

  • Review 45 (2022-06-14 - Rating: 5)

    Loved Bryan!!! He was on time, very professional and fixed our problem swiftly! The day was like working on Satans front porch but he got it done and was a pleasure to talk to during billing! Truly a gem RR! KEEPER!

  • Review 46 (2022-05-05 - Rating: 5)

    I had two sets of experiences with the pros: 1st group got here to diagnose the issue with may tank - it was full and the inflow was lower than the out flow pipe. 2nd Pro came to pump out and had to navigate tricky elevation to get within typical hose length of 120 but was successful and pumped out and made recommendations to lower unit so the out flow would be below the inflow which confirmed the earlier diagnosis. The pricing was fair and reasonable and two thumbs up!

  • Review 47 (2021-08-20 - Rating: 5)

    Everyone I dealt with today was absolutely phenomenal!! After being canceled or rescheduled and a no-show by multiple people I had been almost a week without plumbing and the lady I spoke with on the phone was absolutely amazing and they were able to get to me same day!! The technicians were also very polite, informative, and professional and I will never use anyone else!! Thank you all SO SO much!!!

  • Review 48 (2021-05-19 - Rating: 5)

    I came home last night and had to dig up my septic tank called Roto Rooter and within the hour Matthew Lawrence was there to get it pumped out for us and it was late night when he done this. Very excellent worker. Thanks for all your help. Anyone having trouble call them they will get it done.

  • Review 49 (2024-07-26 - Rating: 5)

    Fixed the issue with no problem and it didnt take as long as it has for him to fix it n we will be asking for him again next time

  • Review 50 (2021-12-01 - Rating: 5)

    The technician was very helpful and professional. He helped me locate a sewer line underground. The only knock I would say was the scheduler had told me he would be there first thing in the morning but due to him being stuck on another service call he was delayed until the afternoon.

  • Review 51 (2023-05-09 - Rating: 5)

    Bryan was very professional and informative. I appreciate his attention to detail. Will definitely use again with any plumbing issues.

  • Review 52 (2022-12-31 - Rating: 5)

    I was and am very satisfied with the work I received. The technician worked and made sure everything were done a neat and professional way. I will be using RR for now on . Thanks for a job well done.

  • Review 53 (2021-02-26 - Rating: 5)

    I’ve used Roto Rooter before and their maintenance workers are always friendly and professional. The work that I had done was a little more costly than I had anticipated 😊 but I trust the work that was performed. In my opinion, Roto Rooter is the best.

  • Review 54 (2021-08-10 - Rating: 5)

    I genuinely appreciate Chris and the folks at Rotor Rooter for their excellent service over the years. If you want to assess the true character of a business or organization, watch how they honor their responsibility when a mistake or accident occurs.

  • Review 55 (2023-07-20 - Rating: 5)

    Bryan has helped us with plumbing a couple of times and is always very professional and knowledgeable! He’s our go to!

  • Review 56 (2023-10-06 - Rating: 5)

    Bryan was excellent. Friendly, patient, and professional. Did a great job and was very fast.

  • Review 57 (2022-11-29 - Rating: 5)

    Jose is great. He did a fantastic job, he is friendly and knowledgeable. I will highly recommend him and Roto Rooter.

  • Review 58 (2023-02-28 - Rating: 5)

    I appreciate their immediate response to my plumbing problem. They did a great job fixing my plumbing problems. Thank You Roto-Rooter.

  • Review 59 (2023-09-05 - Rating: 5)

    Jose got to us on Labor Day very fast fixed the problem and explained everything that was going on. Very polite guy as well.

  • Review 60 (2021-03-09 - Rating: 5)

    Excellent communication from start to finish. Chris Byrd was our plumber and he was great. Very knowledgeable, professional and very polite.

  • Review 61 (2024-01-26 - Rating: 5)

    Jose was extremely nice and professional and was able to fix our problem in less than an hour! Jose needs a raise!

  • Review 62 (2021-04-08 - Rating: 5)

    Matthew was so great. Totally made pumping out a septic tank enjoyable. Hard worker which is hard to come by now days. Would recommend highly

  • Review 63 (2024-07-01 - Rating: 5)

    Bryan did an excellent job. He was very professional, friendly and did a very quality job in a good timely manner. I will definitely be using him again in the future.

  • Review 64 (2023-01-18 - Rating: 5)

    Very polite, understood what I needed done and got the job done, never complained.. excellent job done. Would definitely use again. Jose thank yu for a job well done I cant thank yu enough...

  • Review 65 (2022-12-29 - Rating: 5)

    Called to see about getting drain cleaned that was backed up wasnt sure if they would make it before 5pm and would be extra after hours said ok I really needed done right before Christmas and they called said he was able to come on out got here he seen the problem took care of it in no time and without breaking the bank and would definitely use them again

  • Review 66 (2023-04-26 - Rating: 5)

    Jose did a really good job. Listened to the problems I was having and knew exactly what the problem was. He fixed it quickly.

  • Review 67 (2024-12-13 - Rating: 5)

    Did a very good job

  • Review 68 (2022-02-25 - Rating: 5)

    Septic system service done. Prompt friendly dispatcher, prompt and friendly service tech. Very knowledgeable. Came highly recommended…Would use again.

  • Review 69 (2023-04-26 - Rating: 5)

    Josh arrived within the designated time frame, and was quick and efficient and knowledgeable is his tasking.

  • Review 70 (2021-10-07 - Rating: 5)

    Mont who came out and did service was very professional and kind he had a since of urgency and concern for the issues we were having . And I would definitely recommend him specifically and would ask specifically for him for future needs.

  • Review 71 (2023-09-06 - Rating: 5)

    Jose did an excellent job explaining the problem and the solution. He was courteous and helpful.

  • Review 72 (2022-09-10 - Rating: 5)

    Mont, was professional and knowledgeable. Explained everything and finished the job with great results. I will use him again.

  • Review 73 (2023-06-01 - Rating: 5)

    Jose was great, honest, straight forward and very professional. Found the problem and told us the solution.

  • Review 74 (2022-08-21 - Rating: 5)

    OMG what a great company, very professional, quick response and knowledgeable about what the problem was and fixing it. Will definitely keep them in mind for the next hiccup.

  • Review 75 (2024-01-05 - Rating: 5)

    Great to work with and explaining/showing whats done and very insightful and knowledgeable about his work!

  • Review 76 (2023-11-14 - Rating: 5)

    Were early, fast, and did so good of a job I actually filled out this survey and posted it here on Google.

  • Review 77 (2022-03-23 - Rating: 4)

    A previous plumber was not able to clean the clog. I called Roto Rooter and the guy came the same day and cleared the clog.

  • Review 78 (2023-07-28 - Rating: 5)

    He was excellent respectful, very good person and did a great job

  • Review 79 (2022-02-02 - Rating: 5)

    Matthew was very good at what he does and Heather was a very nice, friendly, helpful young lady. Very good at what she does.

  • Review 80 (2021-11-11 - Rating: 5)

    Bryan was our tech and he was awesome! He definitely went above and beyond!!

  • Review 81 (2023-12-21 - Rating: 5)

    I needed a clog found a cleared. Called them and the next morning they were out to handle it.

  • Review 82 (2021-02-28 - Rating: 5)

    The tech was exceptionally kind, knowledgeable, and rendered fantastic service. Would definitely use again and highly recommend.

  • Review 83 (2016-11-16 - Rating: 5)

    They are honest and hard working people! They will do everything in their power to solve your problem even if it means they have to call in another expert! I will always use this company!

  • Review 84 (2021-05-12 - Rating: 5)

    Bryan did a great job was polite and very informative would highly recommend and will use again!

  • Review 85 (2024-05-28 - Rating: 5)

    My plumbing is a mess, its an old house. Clay was.able to fix my problem

  • Review 86 (2024-06-19 - Rating: 5)

    Clay did a wonderful job on our plumbing repair!

  • Review 87 (2019-12-31 - Rating: 4)

    Very professional technician. Called and kept us informed when he would arrive. Would highly recommend.

  • Review 88 (2023-08-15 - Rating: 5)

    Jose went above and beyond to rectify the problem and was very courteous throughout the process.

  • Review 89 (2021-12-30 - Rating: 5)

    Our service provider cleaned out our sewer line👍He did an excellent job👍

  • Review 90 (2020-04-25 - Rating: 5)

    Reasonable pricing, prompt, professional work. My go to for plumbing needs from now on! Thanks, Chad!!

  • Review 91 (2024-03-01 - Rating: 5)

    Great service, friendly. recommend to anyone.

  • Review 92 (2023-07-23 - Rating: 5)

    Bryan Sanford is one of the best plumbers in North Alabama

  • Review 93 (2024-05-30 - Rating: 5)

    Clay was very helpful and did an excilent job

  • Review 94 (2021-07-06 - Rating: 5)

    My tech Bryan did a great job today locating everything we were looking for and fixing the wobbly toilet!

  • Review 95 (2022-12-21 - Rating: 5)

    Service was very good performed by a professional. Had no problems

  • Review 96 (2022-01-21 - Rating: 5)

    Bryan was here a short amount of time, found the problem and fixed it. Great service!

  • Review 97 (2022-11-23 - Rating: 5)

    Arrived faster than expected. Courteous friendly technician. Good work.

  • Review 98 (2024-03-31 - Rating: 5)

    Was great service and the price was fair

  • Review 99 (2022-11-10 - Rating: 5)

    Mike was great explaining and professional will use him again

  • Review 100 (2023-12-13 - Rating: 5)

    Mont from Roto Rooter responded to our plumbing emergency very quickly. He was courteous, knowledgable and gave us good advise after fixing our problem.

  • Review 101 (2023-12-01 - Rating: 5)

    Excellent service after hours emergency. Very professional! I would highly recommend!

  • Review 102 (2024-07-08 - Rating: 5)

    Very timely and professional!

  • Review 103 (2023-11-28 - Rating: 5)

    On time. Very nice. Answered all questions. Reasonable charges. Did what we needed.

  • Review 104 (2021-04-19 - Rating: 5)

    Very helpful in getting me in contact with different company that I needed to reach. Thanks roto-rooter!

  • Review 105 (2023-12-16 - Rating: 5)

    The rep. was very professional and easy to talk to plus in the end the job that needed to be done was done with success.

  • Review 106 (2024-03-07 - Rating: 4)

    Good service however the markup on parts was 100 %

  • Review 107 (2023-01-10 - Rating: 5)

    Very friendly and knowledgeable technician. Resolved issue promptly.

  • Review 108 (2023-04-17 - Rating: 5)

    Jose was amazing. Very informative and super helpful!!!

  • Review 109 (2021-05-26 - Rating: 5)

    Bryan Sanford does a great job. Highly recommend

  • Review 110 (2023-04-23 - Rating: 5)

    He was kind and courteous. Very helpful.

  • Review 111 (2021-04-06 - Rating: 5)

    Matthew was very professional and had my sink running again in no time,.

  • Review 112 (2024-06-25 - Rating: 5)

    Great quick service!

  • Review 113 (2023-09-08 - Rating: 5)

    Efficient….exceptionally knowledgeable and friendlHe diagnosed the problem quickly and shared his professional knowledge with my tenant and me. We should be able to avoid future problems with this particular drain problem

  • Review 114 (2023-11-01 - Rating: 5)

    Great service. Highly recommended

  • Review 115 (2021-02-11 - Rating: 5)

    Very good. Professional, courteous, quick, and worth the money.

  • Review 116 (2021-04-06 - Rating: 5)

    He was on time. Very professional, courteous, and knowledgeable.

  • Review 117 (2023-05-23 - Rating: 5)

    Sewer line service did a great job!!

  • Review 118 (2022-07-16 - Rating: 5)

    Dustin went above and beyond to make sure my toilet was fixed.

  • Review 119 (2023-06-27 - Rating: 5)

    Solved my issues. I can recommend.

  • Review 120 (2023-03-07 - Rating: 4)

    Plumber did a great job and fixed the problem. Very courteous and professional.

  • Review 121 (2022-09-13 - Rating: 5)

    Very professional, explaining step-by-step in detail the services that were done. The tech was very professional. I do have one small complaint, shoe covers need to be worn when entering customers home.

  • Review 122 (2016-08-30 - Rating: 5)

    They are just amazing. They are quick and are very efficient.

  • Review 123 (2023-08-08 - Rating: 5)

    Very quick to diagnose the problem, and fixed it quickly.

  • Review 124 (2025-01-01 - Rating: 5)

    Good service

  • Review 125 (2023-06-04 - Rating: 5)

    Mont did a great job!

  • Review 126 (2021-11-30 - Rating: 5)

    It’s not often you wait anxiously to write a business review. And usually that anxiety is to describe in detail your negative experience. This is not the case here. I awoke to find that a poorly repaired line in my yard had begun to leak. Knowing I could trust Roto-Rooter to do the job right, I gave them a call. They gave me an estimated time of arrival and I waited. The technician arrived promptly at 1pm for our 1-4 time window.I’ve used Roto-Rooter several times in the past. As a matter of fact, 4 years ago, they installed the now leaking repair when I drove a shovel through the existing line. I knew I could depend on them to repair it again.What I didn’t anticipate on this interaction was the personality that would accompany the professionalism I had come to expect. Prior to his arrival, I had received an email with details about my technician, Mont. He is a young man, newly married, and an avid hunter. I already knew who to expect and what we might have in common.Mint arrived promptly, as I mentioned. He inspected the leak area and asked several questions. I had already dug out the line and he was rightly skeptical that I may have caused further damage. He didn’t know that I had dealt with this same line several years earlier when I did indeed inflict severe damage.Once he felt confident in the needed repairs he went to get supplies. He returned quickly and got to work. One of my favorite things about Mont was that he didn’t mind me shadowing him like a curious 7 year old. He showed me a new way to repair the line that would ensure a quality joint for many years to come. More than the 4 years of the last repair.I mentioned the bio I received in the email and he laughed. Apparently none of his recommended accomplishments made in there. They included many years of devoted allegiance to a bicycle gang as a child, a stint in prison that resulted in his expulsion due to bad behavior, and failing recess as a child because he wasn’t good at playing. Needless to say, beyond a prompt response and a quality repair, I got several good laughs for Mr Mont. He’s a fine young man with a bright future as a master plumber. And he does like to talk about hunting.I was a dedicated Roto-Rooter customer prior to this, but nothing seals the deal like good customer service. Roto-Rooter, take good care of Mont. He is a good one.

  • Review 127 (2021-04-15 - Rating: 5)

    Located and serviced septic tank quickly. Matthew is a hard worker (did a two-person job by himself) - will definitely request him again.

  • Review 128 (2021-10-27 - Rating: 5)

    They made sure I was satisfied with the job

  • Review 129 (2022-10-11 - Rating: 5)

    Brian was great to answer my questions and very polite and thorough.

  • Review 130 (2021-01-30 - Rating: 5)

    Worker was kind friendly and very helpful..thank u

  • Review 131 (2021-12-27 - Rating: 5)

    Matthew was awesome!!! Hard working & kind! Will definitely request & recommend him!

  • Review 132 (2021-11-02 - Rating: 5)

    Excellent service!!! Definitely recommend and will always utilize when necessary.

  • Review 133 (2021-06-02 - Rating: 5)

    The guys were excellent ! Helped me save money ! Did a fantastic job! Roto Rooter has my business from now on !

  • Review 134 (2014-10-18 - Rating: 5)

    Fast. Friendly. Courteous. Fair price. Best in the area.

  • Review 135 (2021-09-14 - Rating: 5)

    Best that it could be the service guy was incredibly helpful.

  • Review 136 (2021-02-26 - Rating: 5)

    Matthew was a great technician. We thank him for his service.

  • Review 137 (2021-02-27 - Rating: 4)

    Friendly and knowledgeable service would recommend.

  • Review 138 (2023-08-22 - Rating: 5)

    Great Job

  • Review 139 (2023-12-01 - Rating: 5)

    He was on time and completed the job

  • Review 140 (2021-11-27 - Rating: 5)

    Matthew was amazing, very personal, responsive and professional.

  • Review 141 (2023-06-25 - Rating: 5)

    After hours need. Thanks 👍

  • Review 142 (2022-03-14 - Rating: 5)

    Professional and on-time. Would recommend.

  • Review 143 (2023-01-04 - Rating: 5)

    Very nice and professional technician

  • Review 144 (2022-04-14 - Rating: 5)

    Good job.

  • Review 145 (2022-11-01 - Rating: 5)

    Used to free up a toilet...

  • Review 146 (2019-11-30 - Rating: 5)

    Did great job

  • Review 147 (2019-11-01 - Rating: 5)

    Ty was knowledgeable and kind!

  • Review 148 (2023-10-03 - Rating: 5)

    Went above and beyond!

  • Review 149 (2021-01-29 - Rating: 5)

    Good.

  • Review 150 (2023-01-03 - Rating: 5)

    Excellent

  • Review 151 (2023-07-07 - Rating: 5)

    Excellent service

  • Review 152 (2021-02-18 - Rating: 5)

    Great work!

  • Review 153 (2018-04-04 - Rating: 5)

    Very good service

  • Review 154 (2023-01-27 - Rating: 5)

    Septic clog

  • Review 155 (2022-11-19 - Rating: 4)

    Great service

  • Review 156 (2021-11-24 - Rating: 5)

    Fast service

  • Review 157 (2019-10-30 - Rating: 5)

    Good

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