Roto-Rooter Plumbing & Water Cleanup
Located in Cumming, Georgia
Address: 107 Pilgrim Village Dr Ste 200-B, Cumming, GA 30040, United States
Phone: +1 770-479-0242
Rating: 4.9
Services
- On-site services
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
Just wow! 10 Stars for Vincent! This company sent a very professional technician out to fix a plumbing issue that we could not figure out. When Vincent came he was very communicative, thorough, knowledgeable, and fast. He fixed a very complicated plumbing issue within 30 min and also communicated how we should take care of the plumbing moving forward. Thank you so much for the great customer service. This will definitely be the company we call if we ever have any other plumbing issues. -
Review 2 (2024-12-23 - Rating: 5)
Had a serious plumbing problem come up right before the Thanksgiving holidays and I finally settled on Roto Roofer after calling a few numbers. Their technician, Nolan, arrived and took care of the problem immediately and even left some great feedback on what to do if similar problems arise in the future. Very thankful to have a great tech fix the problem. Very dependable service. Thanks again Nolan! -
Review 3 (2024-12-28 - Rating: 5)
Outstanding service with quick response. The technician Todor went above and beyond to solve the problem. When it was first looked at, the quick answer was the septic tank was full, but instead of stopping there as many would have, he took the next step and snaked the potential clog and solved the problem. Thanks for the great job, and saving me a ton of money. -
Review 4 (2025-01-08 - Rating: 5)
The young man was professional and polite and worked with me. I got a military discount which was very much appreciated. The technician did and outstanding job! -
Review 5 (2024-12-21 - Rating: 5)
Imaad was of great service to us. He was very patient in explaining the process of the service and made sure we were aware of pricing. He stayed in our home until our plumbing issue was resolved. He should win employee of the year! -
Review 6 (2024-12-15 - Rating: 5)
Showed up same day on a Sunday. Got our backed up sewer line running and was able to identify the blockage and provide a solution with minimal digging and will be out tomorrow to implement. Three people came, very knowledgeable same pricing even though it was a weekend. We are relieved and thankful. -
Review 7 (2024-12-18 - Rating: 5)
As we approach the holidays the last thing anyone wants is to have a plumbing problem, unfortunately we did. After attempting to resolve the issue unsuccessfully myself over the weekend I finally decided to schedule Roto-Rooter to come out and take a look, best decision I ever made. Vince Andonov showed up on time and was incredibly professional, I knew Immediately that he was knowledgeable and very skilled. Within a few minutes he had not only diagnosed our issue but provided the best advice that was dead on accurate. After using the drain snake and camera he determined that our clog was 16’ from the kitchen sink and helped me mark the EXACT location on the ceiling in our basement. Now for the advice, he said “you have an animal in there, I’m not sure what type but it’s an animal. You’ll need to drain the pipe before you cut it because there is 2” of water in there”. Vince said he could attempt to push it but that he was certain that was not the best course of action as it could lead to a clog that would disrupt the entire house and at the time we were only down the laundry room and kitchen. He was 100% correct! We had a full grown squirrel that had entered and became stuck and died. THANK YOU Vince! You are the model technician that all should strive to be. -
Review 8 (2024-10-26 - Rating: 5)
Highly recommend! I discovered a water leak from a loose pipe underneath my bathroom sink and Roto was able to dispatch Jeremiah to my house within the hour. Jeremiah was such a pleasure to work with and was very thorough with my options and the pricing. Will definitely boo with him again for the additional work that is needed! -
Review 9 (2024-12-21 - Rating: 5)
Vince was knowledgeable, prompt, and a joy to have show up to fix our issue. Roto Rooter has a new customer for life! -
Review 10 (2024-10-16 - Rating: 5)
Excellent team! Top notch! Have been working at my house the last two days. Every team member was helpful and always available to help with any questions I had. Highly recommend them. Would give more than 5 stars if that was available. -
Review 11 (2024-10-04 - Rating: 5)
Everyone was so helpful from office staff to my tech, Vince Andonov. He gave exceptional service. He explained everything in a manner in which I understood. He was reassuring and knowledgeable. Should I need assistance again, I would only ask for him. He deserves special recognition for his service and a raise! Represented his company in the upmost professional manner!! -
Review 12 (2024-12-04 - Rating: 5)
Nolan is a skilled profession who I would recommend to anyone looking for a plumber. He was informative and knowledgeable in answering your questions during the process. I know who I’ll be contacting if I ever need work done on our home. -
Review 13 (2025-01-05 - Rating: 5)
I’maad was great. Came out on a Saturday night. Explained everything thoroughly and got the job done quickly. Cleaned up afterward. Great experience given the circumstances. -
Review 14 (2024-12-14 - Rating: 5)
Quick and easy process to book. Our licensed professional, Nolan, arrived just as promised. He thoroughly assessed our issue, tested a few items, surveyed our equipment and ultimately fixed the issue within a few hours. -
Review 15 (2024-12-07 - Rating: 5)
Reached out to Roto-Rooter this morning with a water heater problem.They reached back out to me and let me know that a technician would be coming during the time frame I asked for.Jeremiah showed up promptly.Came in and assessed the situation.Very professional.Told me what the problem was and how much it would be to repair.Very reasonable and did an excellent job.Would recommend Roto Rooter to anyone.Great companyNow were back in hot water, which in this case is a good thing.Very Thankful,Benny Weathersby -
Review 16 (2024-12-14 - Rating: 5)
Our service man Jeremiah was extremely pleasant, knowledgeable and courteous during the servicing our appointment. We highly recommend using this service. If you’re in the Snellville area, ask for Jeremiah! -
Review 17 (2025-01-04 - Rating: 5)
Vince was very pleasant, completed the job in a timely fashion. Showed up on time. Also provided helpful information that I can use in the future. -
Review 18 (2024-12-04 - Rating: 5)
Excellent service! Jeremiah worked quickly and explained each part of the process. He gave me a discount when he discovered additional work that needed to be done. -
Review 19 (2024-12-06 - Rating: 5)
Jeremiah from Roto rooter was personable, kind and efficient. He left my bathroom cleaner than he found it. He fixed a clogged toilet that I thought would be impossible to fix. Highly recommended -
Review 20 (2025-01-02 - Rating: 5)
The job was done very efficiently and prompt. Everything was also explained well. I would highly recommend services again. -
Review 21 (2024-11-10 - Rating: 5)
Response time was unbelievably fast!!!!! Vince was extremely knowledgeable and was able to diagnose and fix our issue in no time. I will definitely be calling Roto-Rooter next time a plumbing issue comes up. -
Review 22 (2024-11-13 - Rating: 5)
Jeremiah from Roto-Rooter did an amazing job driving all the way from Conyers to Fayetteville to save the day (10:00pm at night) fixing the mess that I made trying to repair our leaking fridge water shutoff valve. At the end of all this, he only charged a modest fee. We’re so grateful Jeremiah was ready to heed our call! I give his services my highest recommendation! -
Review 23 (2024-11-10 - Rating: 5)
I greatly appreciate Roto-Rooters response and solution to our clogged toilet. Your technician, Vince, was professional and courteous. He and Roto-Rooter earned and deserve 5 stars + for the service we received!Allen -
Review 24 (2024-08-22 - Rating: 5)
We needed a dishawasher installed same day and Red came out and helped us install. Our plumbing setup was a bit difficult and tricky as it is an older house but Red reassured us that he could do the job. He went above and beyond knowing that this particular installment was going to be a headache. He made sure everything worked before he finished the job. Would definitely call Red back as he showed great knowledge and exemplary customer service. Thank you Red. -
Review 25 (2024-10-20 - Rating: 5)
The service with this company couldn’t be better! My technician was Nolan Frasco and we did and unbelievable work! So patient and understanding! I will always love work with this amazing team! -
Review 26 (2024-11-19 - Rating: 5)
Vince was one of the best techs Ive run across dealing with plumbers...unhurried but thorough...respectful of property...answered my questions...informed me of the price..very good experience all around. -
Review 27 (2024-12-11 - Rating: 5)
Very good technician they sent out to fix my garbage disposal & toilet. He explained everything in detail & fixed it fast… I’d definitely call them again if I need fixings. -
Review 28 (2024-12-19 - Rating: 5)
Our representative Vince was so kind and prompt and fixed our septic drainage issue very quickly with a great smile and detailed explanations to prevent future problems. -
Review 29 (2023-02-17 - Rating: 5)
Emmanuel was an expert professional! Very well mannered and knowledgeable about his job. He came in and quoted a price immediately. He even offered me a huge discount. The service was timely and he even asked for a hanger to clean the drain after snaking it. I was very pleased with my service. I highly recommend them for all your water and plumbing needs!! -
Review 30 (2024-11-30 - Rating: 5)
Vince was very efficient, knowledgeable, and friendly. Explained everything well. Very easy to work with. Would always recommend him. -
Review 31 (2024-11-28 - Rating: 5)
Vince was friendly and solved my issue in minutes. He provided valuable information and advice on how to maintain my sink and drain pipes. -
Review 32 (2024-12-22 - Rating: 5)
Imaad was awesome and talked me through everything clearly. He was fair with pricing and did a great job! -
Review 33 (2024-12-26 - Rating: 5)
They’re awesome! Came out at 2 a.m. On Christmas to fix pipe shooting water through my wall. -
Review 34 (2024-09-28 - Rating: 5)
Vince at Roto-Rooter was the absolute best. He was informative, respectful, and truthful. I am so glad I chose Roto-Rooter to fix my plumbing issues. -
Review 35 (2024-06-07 - Rating: 5)
We had a great experience with our technician Rosen today! He was very knowledgeable and helped us understand the issue as he fixed it. He fixed our issue quickly and gave us a small discount, and even fixed a small issue that wasnt on the original work order. I would definitely use Roto-Rooter again, and Ill definitely ask for Rosen! -
Review 36 (2024-12-19 - Rating: 5)
Jeremiah was great! He got the job done efficiently and was very thorough. -
Review 37 (2024-12-22 - Rating: 5)
Imaad was very helpful and knowledgeable! He was quick and professional! Saved the holidays for my family! -
Review 38 (2024-12-10 - Rating: 5)
Imaad was amazing! Super friendly and knowledgeable, and absolutely saved us late on a work/school night -
Review 39 (2024-12-07 - Rating: 5)
Nolan is Amazing!!!Professional, knowledgeable thank you for taking what we thought was stressful and resolving our issue. Bonus and dinner for Nolan !! Thank you Nolan !!😃😃😃😃❤️ -
Review 40 (2024-11-30 - Rating: 5)
I’maad did amazing work for us. Remarkably professional and helpful. 5 stars. -
Review 41 (2024-06-27 - Rating: 5)
Rosen was so kind and professional. He did not rush me at all and took his time explaining everything. We will call roto rooter every time. Thanks for great service! -
Review 42 (2024-10-23 - Rating: 5)
Jeremiah was very helpful and kind. I would definitely recommend services to anyone. Thank you so much! -
Review 43 (2024-12-02 - Rating: 5)
Great service! Imaad was thorough and professional. Im very pleased with the results. -
Review 44 (2024-12-24 - Rating: 5)
Imaad was very professional. He made sure to problem was fixed and offered suggestions to avoid it in the future. -
Review 45 (2024-06-28 - Rating: 5)
My bathroom flooded in the middle of the night. I called Rotor Rooter around 7am and Rosen had my toilet up and running in no time. I appreciated all of the knowledge he shared and his friendliness. I will use these guys again. -
Review 46 (2025-01-04 - Rating: 5)
Roto Rooter technician 4597 made a service call to my home to determine the nature of staining in the ceiling in the foyer area. He was able to rule out several causes and give me information on what the next steps are that I need to take. He was knowledgeable and very informative, and I was very satisfied with all the information he was able to provide. -
Review 47 (2024-12-11 - Rating: 5)
Imaad did a good job for me. Help me thank him for all that he did and will continue to do. -
Review 48 (2024-12-19 - Rating: 5)
Very attentive and polite. They arrived promptly and explained themselves well. -
Review 49 (2024-12-24 - Rating: 5)
Super professional! Thx so much for getting our kitchen drains cleared on a busy holiday weekend. -
Review 50 (2024-09-01 - Rating: 5)
Red was friendly and professional. He arrived earlier than promised (this never happens!) and the job was done faster than expected. -
Review 51 (2024-11-29 - Rating: 5)
Vince was fantastic. Efficient, knowledgeable and informative. Highly recommend. -
Review 52 (2024-09-25 - Rating: 5)
Nolan was great! He came out quick and fix our water leak fast! -
Review 53 (2024-11-04 - Rating: 5)
Vince did a great job! Everything was well communicated, start to finish. -
Review 54 (2024-06-13 - Rating: 5)
Rosen was very professional and really helped me understand what had caused my toilet to leak and what needed to be corrected. I never felt that he was over charging me for the work. -
Review 55 (2025-01-04 - Rating: 5)
I. Mayes was highly professional and got the job done efficiently! I appreciate his service :-) -
Review 56 (2024-08-23 - Rating: 5)
Knowledgeable, congenial, efficient, just plain excellent technician. Hope to always have Red as our plumber -
Review 57 (2025-01-01 - Rating: 5)
Very helpful and knowledgeable. A great technician -
Review 58 (2024-08-24 - Rating: 5)
Emmanuel he is very good person and job finish fast . I like his professional. -
Review 59 (2023-05-24 - Rating: 5)
Makysn was really professional and knowledgeable. He showed up on time and was very thorough with examining the problem. Didnt think the same day scheduling was at all possible but the scheduling office was super helpful and sent a tech within the next hour. Overall a very pleasant company to work with and definitely will use them again! -
Review 60 (2024-06-22 - Rating: 5)
Mr. Rosen was very helpful professional and explained the process and showing me what’s going on. I love using him again . Wasn’t about getting money. -
Review 61 (2023-08-29 - Rating: 4)
Violin did a fantastic job with my water heater installation. He was friendly, professional, and knowledgeable. He explained why the other unit failed and how the new one works. I needed emergency service and he showed up within the hour. Roto Rooter’s labor rates are higher than average, but expected due to immediate response. -
Review 62 (2023-03-19 - Rating: 5)
Easy to set up appointment online. Had Saturday availability which was so convenient. Emmanuel was awesome, arrived on time listened to all the things needed. Made detailed list of parts needed and knocked out the job efficiently and carefully. Great work, made sure everything was quality. Communicated well. Cleaned up and hauled off old equipment removed. Price was on target with estimate. Would definitely use Emmanuel and Roto Rooter again! Thank you! -
Review 63 (2024-11-10 - Rating: 5)
Al was very knowledgeable and went above and beyond to fix my plumbing issue. -
Review 64 (2023-03-16 - Rating: 5)
Emanuel was phenomenal! He came and did an emergency service to our sink. I went to Home Depot countless times to get the right water lines but they just would not work! Emanuel had the correct lines and talked me through the whole process. He answered all my questions kindly and was extremely professional. This is my second time being saved by Roto-rooter. They’re responsive, quick, and clean! I won’t be using any other company any time soon. -
Review 65 (2023-09-21 - Rating: 5)
I am so impressed with my Roto Rooter experience. Robert and Shane helped me on my property for a big, complicated job, and both went absolutely above and beyond to give me an accurate diagnosis and quote. I would highly recommend this company and particularly these two gentlemen to help with any plumbing needs. Thank you, Robert and Shane! -
Review 66 (2024-12-08 - Rating: 5)
Technician was patient and explained very thoroughly any problems that may have been. -
Review 67 (2024-11-08 - Rating: 5)
Nolan was great and informative! He came, he saw, he conquered my toilet. -
Review 68 (2024-11-25 - Rating: 5)
From start to finish, Vince was professional, punctual, knowledgeable, patient, committed, and dedicated to solving the plumbing issues. He kept me informed throughout the entire process and was devoted to getting the job done. I would highly recommend Vince and will request him on any future problems, if needed. -
Review 69 (2023-04-05 - Rating: 5)
Mr. Kostadin came out and within minutes of being here and me explaining what was happening he knew exactly what was going on. You can tell he’s an experienced plumber and he was able to complete the work within just a few hours. He was friendly, personable and I’d definitely call him back for future repairs. 10/10 if you can request him as your plumber I’d encourage you to do so! -
Review 70 (2024-11-22 - Rating: 5)
Highly recommend! Five stars! Thank you, Roto Rooter! -
Review 71 (2023-03-27 - Rating: 5)
Tristan came to our home to assist in moving forward with repiping the bathroom tub water line. He was very professional and honest. I appreciated his candor and advice. I did not feel rushed or price gouged. The company was timely in their response reasonably priced. I recommend Roto-rooter and Tristan for your plumbing needs. -
Review 72 (2023-03-20 - Rating: 5)
I was having a problem with my plumbing which turned into a major issue as well as a headache. I want to give a big thank you to Robert for making the whole process seamless. He was very professional, walked me through what to expect, and explained each step along the way. Very happy that I contacted Roto-Rooter and prices were reasonable too. -
Review 73 (2023-02-02 - Rating: 5)
Joshua Cluke provided excellent service when we needed help at our business. He was professional, efficient, great communication regarding any issues and resolved our plumbing problems quickly. He even followed up with a phone a few days later to make sure we were satisfied with his work. Highly recommend! -
Review 74 (2023-07-24 - Rating: 5)
Maksym was great. He arrived quickly, assessed the issue, walked me through the repair & had everything buttoned up and back to functioning. He also called the issue in to the water abatement team who have been fantastic. -
Review 75 (2023-07-07 - Rating: 5)
Lun came out within a couple hours, with no dispatch fee. He was knowledgeable and quickly diagnosed issue with my sewage ejector pump. Price was quickly quoted and new pump put in. Highly recommend. -
Review 76 (2024-06-29 - Rating: 5)
Rosen with Roto-Rooter was great, fixed everything promptly and even spotted a couple of things I can fix the next time. -
Review 77 (2024-10-29 - Rating: 5)
Mr. Jeremiah was very helpful, and he explained everything well. -
Review 78 (2023-02-27 - Rating: 5)
Emanuel from Roto-Rooter did a wonderful job helping us with a blockage issue that we had with the pipes in our bathroom. He showed up early, assessed the situation, and removed the blockage. Emanuel was both professional and knowledgeable. We would definitely use his services again, if need be. -
Review 79 (2023-05-05 - Rating: 5)
We could not be more satisfied with Roto-Rooter!! We had a leak coming through our kitchen ceiling that needed immediate repair. We called at 930pm Thursday night and Roto-Rooter came out to inspect the issue right away and had their plumber, Maksym, here first thing Friday morning. Not only did Maksym do an incredible job making the repairs needed, he took the time to explain everything he was doing and answer any questions I had. It was an great experience. I highly recommend Maksym to anyone who is in need of a plumber. -
Review 80 (2023-08-10 - Rating: 5)
I had a decent water leak coming from main shut off valve, Violin was here on time assessed the issue, and resolved within a couple hours. Definitely recommend. And will be using them next to do a full inspection of the house in the next couple months. -
Review 81 (2023-01-03 - Rating: 5)
Shawn was very professional and friendly. He explained everything before, during and after installation in a way that a non-plumber like myself could easily understand.Would highly recommend Shawn and Roto-Rooter to anyone needing plumbing repairs or installations. Quick and efficient response and repair at a reasonable price. -
Review 82 (2024-12-14 - Rating: 5)
Great service. Jeremiah was my service person! -
Review 83 (2023-04-28 - Rating: 5)
I had an emergency and Roto Rooter was able to send a Master Plumber to my house in less than one hour! Master Plumber Kostadin B came and was very professional, efficient, honest, respectful and educational! He showed me exactly what was my problem and then he fixed it. I will definitely use this company again if I ever need to! Thank you Roto-Rooter! -
Review 84 (2024-12-04 - Rating: 5)
Nolan is an excellent plumber, excellent customer service, and very knowledgeable. -
Review 85 (2024-12-10 - Rating: 5)
Imaad was fantastic. Quick, efficient, and informative. As well as just plain nice. Great job and thank you Imaad! -
Review 86 (2024-12-07 - Rating: 5)
Our sump pump went out and the house smelled horribly. Roto Rooter came within 45min and fixed the issue! Can’t express enough my appreciation. Literally a breath of fresh air -
Review 87 (2022-12-12 - Rating: 5)
Our hot water heater burst late Wednesday evening and caused water damage to our hardwood floor in several rooms. We called Roto-Rooter and they were wonderful to work with.Our technician Chris arrived within a few hours to clean the initial mess and talk through options for replacing our water heater. He acquired the replacement tank and stayed very late to get everything installed the same night.Adam was in charge of our water mitigation and clean-up efforts. He spent the day assessing the damage, uncovering the extent of the water, and educating us on the process to remove and repair the issue. He helped with a lot of our stress by walking us through the damage and what we could expect.Jerry and his team tore up the ruined floorboards and set up the fans and drying equipment. They kept the area clean and set up the equipment in a way that would be both effective and noninvasive. They came back a few days later to test the affected areas for moisture and cleaned the area for the repair team.This was a huge stress for us and Roto-Rooter helped at every step. They made this challenge a smooth and easy process and we would be happy to work with them again. -
Review 88 (2024-12-05 - Rating: 5)
Nolan was very helpful and knew his stuff! Great service. Thanks so much! -
Review 89 (2022-12-07 - Rating: 5)
Had a plumbing emergency in the evening and after calling a few companies Roto Rooter was willing to come out same day instead of in the morning. Shawn showed in the given timeframe and was very professional. He was able to fix our leak and ensured that all looked well before leaving. We really appreciate him coming out at the last minute and taking care of our family. -
Review 90 (2023-01-05 - Rating: 5)
Mr. Kostadin Bogdanov provided a quick review of the situation and what services were needed with the cost. He performed the work efficiently while explaining what would be needed to fully correct the cause along with options on how to complete them. He was very professional and personable. -
Review 91 (2024-09-30 - Rating: 4)
The team was super helpful and came out quickly to review the issues we had. The install took a bit longer than expected, but it was because they had to go buy parts and then work in a very cramped and weird utility closet. Overall a very positive experience, and Nolan was a fun and knowledgeable person to talk to while he worked. -
Review 92 (2024-10-04 - Rating: 5)
Nolan did a great job clearing up our backed up drains. -
Review 93 (2024-11-29 - Rating: 5)
Jeremiah was great! Incredibly professional and thorough. Absolutely went above and beyond! -
Review 94 (2022-12-24 - Rating: 5)
Called in the morning with my issue and less than 2 hours a tech showed up by the name of Dustin. He went above and beyond to fix my issue. He was professional and great attitude. Dustinnis a great tech and great company. Would recommend this busness .Thank you!! -
Review 95 (2024-11-30 - Rating: 5)
I’maad was fantastic! He was very thorough and nice. We would recommend this service and him specifically! -
Review 96 (2023-02-26 - Rating: 5)
Emmanuel was a real awesome helper. He was real informative polite and helped with all problems. He was quick on his feet thinking and got our water problems worked out in no time. Recommend a raise for this man and this business. 🙂 -
Review 97 (2022-12-06 - Rating: 5)
Shaun was amazing from start to finish. My shower is a lot older and he took the time to diagnose the issue, try and find parts for it and when couldnt presented me with options in different price ranges so I could make the best decision for myself financially. I would definitely use them again. -
Review 98 (2023-03-18 - Rating: 5)
Emmanuel at Roto-Rooter completed work with great professionalism. He kept us well informed throughout the process. We plan to use this service again. -
Review 99 (2023-05-09 - Rating: 5)
Very responsive - fantastic tech; issue was immediately addressed, remediation on-site same day - and they are communicating with my insurance company. Highly recommend! -
Review 100 (2023-09-29 - Rating: 5)
Christian was in my home today after I accidentally flushed a Clorox toilet wand head down the toilet (don’t ask how). From the moment Chris rang bell he put his shoe covers on (shoes worn in house for me is a pet peeve, so I’m glad I didn’t have to ask him) and he just showed his professionalism from there on in. Didn’t take him long to remove the item but his customer service and kindness was one I don’t see too often. Thank you Chris!! I’m asking for you next time I have a plumbing issue 😂😂 -
Review 101 (2024-12-06 - Rating: 5)
Imaad was great. Came out and gave an honest estimate -
Review 102 (2022-12-06 - Rating: 5)
Had an incredibly high water bill and did not understand why. Adrian came out and was amazing. Adrian is very knowledgable, experienced and figured out the problem and fixed the issue. Along the way Adrian also gave me information on what to look out for. If you ever have any plumbing issues ask for Adrian you will not regret it at all he saved me from an incredibly high water bill going forward. -
Review 103 (2023-03-18 - Rating: 5)
Robert diagnosed the issue quickly and repaired it quickly as well. The issue i had for weeks was fixed in under an hour. Robert also informed me about proper care of my water heater. I will use him at roto rooter in the future. -
Review 104 (2024-08-08 - Rating: 5)
I was very impressed with his service. Mr. Red, thanks -
Review 105 (2022-12-22 - Rating: 5)
Called this morning with an emergency - no hot water in the winter! They were able to scheduled me in same day and Stefan was in and out so fast! He even showed me how to check it and prevent the same issue from repeating! I will definitely recommend! -
Review 106 (2024-10-30 - Rating: 5)
Jeremiah was extremely professional! He arrived quickly and was very thorough in explaining the problem. The repair was completed the same night. -
Review 107 (2024-12-31 - Rating: 5)
Great job. Very knowledgeable -
Review 108 (2022-12-10 - Rating: 5)
My first call the agent, Barbara, was so polite, understanding and helpful! Then Dustin the technician called to tell me the situation. He was detailed, polite, helpful and offered his services in the next step to the repair. Awesome service!!!👍👍 -
Review 109 (2022-12-30 - Rating: 4)
Shawn was very pleasant and knowledgeable. He came to my home late night for my emergency plumbing issues. Very grateful that Roto-Rooter has 24 hour service. -
Review 110 (2023-06-30 - Rating: 5)
Max did an awesome job. He laid down plastic to covered everything while he was working. He cleaned up very well. The pipes he repaired looks AMAZING. -
Review 111 (2023-09-12 - Rating: 5)
I saw water coming from bathroom down to my living room ceiling. I called Rito Rooter plumbing company. They send a plumber name Violin. He arrived on time with his supervisor . Violins spot the problem in seconds and explain it to me. He is very professional. I suggest him . I also use Roto Rooter the company he is representing.Give 5 ⭐️ -
Review 112 (2024-08-28 - Rating: 5)
Kevin did a great job, was professional, and kind. -
Review 113 (2023-08-26 - Rating: 5)
Christian, the technician, who came to my house, did an OUTSTANDING job of not only fixing the problem, but also identifying the root cause so it does not happen going forward! I highly recommend this company. -
Review 114 (2023-03-10 - Rating: 5)
Emmanuel from Roto-Rooter Plumbing & Water Cleanup, was professional, knowledgeable and adaptive to my plumbing situation. Thanks to Roto-Rooter fast response time and Emmanuels advanced skill set, I was able to get my plumbing issue resolved same day. I would highly recommend Roto-Rooter for anyone looking to get the job done right. -
Review 115 (2023-04-20 - Rating: 5)
Kostadin Bogdanov was the master plumber and could not have been better at explaining things to me in ways that made sense.Adam Ward was my Water Mitigation specialist and made the entire process incredibly well controlled and kept me informed.Best decision I couldve made in a bad situation was calling Roto Rooter -
Review 116 (2022-12-31 - Rating: 5)
Shawn came out and spent more than 6 hours clearing a whole house clog. It was an ungodly mess of a job and he did it with a positive and professional attitude, great advice, good humor and the patience of a saint. If your toilet is backing into your tub, ask for Shawn. He will not let you down! -
Review 117 (2023-04-18 - Rating: 5)
I had a leak in my shower that drained into my kitchen. Mr. Will came out and took care of the issue. I appreciate his time and attentiveness to figure out the problem. He was prompt, polite, and finished the task at hand. I want to thank you Mr. Will. -
Review 118 (2022-12-23 - Rating: 5)
Stefan was amazing! Came out and fixed an outdoor faucet when the temperature was below 15 degrees!!! He did more and better than I hoped and quicker than expected! Stefan, you saved our Christmas! Thank you! -
Review 119 (2023-06-13 - Rating: 5)
Reliable and professional service. Used their service for the third time now and would recommend. Maksym did a great job fixing our leaking kitchen sink today! -
Review 120 (2023-05-12 - Rating: 5)
Excellent service. Technician was outstanding— Kostadin. He went above and beyond to do an amazing job. Would always use Kostadin. He gets at least 5 stars!!!! -
Review 121 (2022-12-16 - Rating: 5)
Due to tree root in sewer line, waste water backed up into the house and pressure caused pipe seals to break, all at 1AM. Called immediately and had plumber first thing in the morning. Stefan was professional, knowledgeable and fast. He had the whole house back to 100% in less than 5 hours and fought to make sure I was not being given the run around and wasting money where it wasn’t needed. Saw my emergency for what it was and didn’t want to drag it out so I wouldn’t have to relocate for an unknown amount of time.Definitely the best plumber I have had! -
Review 122 (2024-09-28 - Rating: 5)
Nolan was professional, smart, and fixed our issue! -
Review 123 (2024-12-07 - Rating: 5)
The best plumbers in Atlanta and customer service was top tier thank you -
Review 124 (2024-10-07 - Rating: 5)
Vincent was very courteous, professional, and answered my questions. He was efficient and good at the problems we had with our toilet and sink drains. Thank you Vince!! -
Review 125 (2022-12-15 - Rating: 5)
Dustin is professional and kind and he fixed our problem right away! He is very knowledgeable and we would definitely use this service again. Thank you! -
Review 126 (2023-03-04 - Rating: 5)
Tristan was extremely friendly and professional. He made a very bad situation better by providing options and being clear and thorough in his evaluation of the problem. I would definitely use Tristan again. -
Review 127 (2024-12-04 - Rating: 5)
Imaad was first class and helped identify the problem! -
Review 128 (2024-11-03 - Rating: 5)
Great service, very respectful, job well done -
Review 129 (2024-12-16 - Rating: 5)
Nolan was excellent professional and resolved the problemRoto rooter - 5 star service -
Review 130 (2023-04-17 - Rating: 5)
Had an emergency with our main sewer line backing up and spilling sewage in the yard. Kostadin was able to show up the same day and did a great job diagnosing the issue, getting our line draining again, and putting together a solution for a permanent repair. -
Review 131 (2022-12-12 - Rating: 5)
Kostadin is a master at his trade. He new immediately what the issues were and got us back in business withinan hour. Kind and good looking as well. He is the master plumber you want to visit your needs. -
Review 132 (2025-01-04 - Rating: 5)
Great service from Imaad. -
Review 133 (2023-03-03 - Rating: 5)
Emmanuel was very pleasant and patient while fixing my husband’s bathroom. He is a very professional and hardworking tech. Great service! Thank you -
Review 134 (2024-08-22 - Rating: 5)
I call Roto-Rooter to fix a water leak in my bathroom faucet Redounne the technician showed up inspected the leakage and determined the faucet the faucet need to be replace. He did an excellent job replacing the faucet and clearing out the drain pipes. He was very professional and courteous. Roto- Rooter should be proud to have an employee with his character representing their company. Good job RED. Thank you -
Review 135 (2023-01-06 - Rating: 5)
Shawn was polite, knowledgeable, and professional! Saved us a great deal of future trouble and was kind enough to give advice on other issues we had found. -
Review 136 (2022-12-10 - Rating: 5)
Use them for the first time and they are very professional and came out to the house in timely fashion. The service guys name was Dustin and was very thorough and professional! -
Review 137 (2024-12-23 - Rating: 5)
Quick response, personable tech, quality work. -
Review 138 (2023-07-26 - Rating: 5)
My technician was great. He was very informative on the process and told me everything that would need to be done. He was professional and very polite -
Review 139 (2023-02-26 - Rating: 5)
Emmanuel and Brian really pulled through for us and saved our show last minute, cant thank them enought. They did a great job with the repair -
Review 140 (2022-12-10 - Rating: 5)
The technician, Shawn, was very friendly and knowledgeable. He went through every process to try to troubleshoot the problem. He did a great job. -
Review 141 (2024-12-23 - Rating: 5)
Imaad did a great job. -
Review 142 (2023-03-24 - Rating: 5)
Emmanuel did a good job locating the source of a water leak as well as doing the repairs and the installations required all in timely manner. would highly recommend! -
Review 143 (2022-12-11 - Rating: 5)
We had Drain Issue Ive called Roto Rooter an they send Technician Dustin 7316He was polite very detailed on explaining the issue Dustin arrived within the 30min -
Review 144 (2022-12-07 - Rating: 5)
Christian was very professional and knowledgeable. He took the time to explain things step by step. Im very happy with the service. -
Review 145 (2022-12-15 - Rating: 4)
Christian was very professional in demeanor and throughly made sure of his finding but conducting a quility control check. This was reassuring to me as a first time customer. -
Review 146 (2024-11-02 - Rating: 5)
Jeremiah was excellent and went above and beyond to do the repairs -
Review 147 (2023-04-17 - Rating: 5)
Kostadin was fast and professional. He’s an expert and was so helpful beyond the call of our order. -
Review 148 (2024-07-12 - Rating: 5)
Rosen and Adam were absolutely awesome! The best and most professional service you could ever ask for! Very thorough, knowledgable, and professional. I would highly recommend them! -
Review 149 (2022-12-29 - Rating: 5)
Shawn was extremely professional and helpful. He diagnosed and fixed my plumbing issue within a matter of minutes. -
Review 150 (2023-09-25 - Rating: 5)
Garbage disposal went out. Turned out, just needed to be reset and cleared out but Christian did a great job doing that and explaining to me how to handle if it happened again. -
Review 151 (2023-08-27 - Rating: 4)
Violin was knowledgeable and friendly. The service quality was good. I would recommend him. -
Review 152 (2022-12-10 - Rating: 5)
Dustin was our tech and he was fantastic. Explained things simply and thoroughly. He was quite pleasant. -
Review 153 (2023-09-04 - Rating: 5)
Excellent! The Technician was patient and thorough and arrived very quickly to help with my LABOR DAY MESS! -
Review 154 (2023-03-26 - Rating: 5)
Tristan did a great job fixing our pipe break on a rainy day, which speaks of professionalism of company & person. Thank you for quick assistance -
Review 155 (2024-12-22 - Rating: 5)
Tech did a great job!!! -
Review 156 (2023-06-07 - Rating: 5)
Excellent workmanship. Prompt. Readonable Price. I give MakSym Five Stars. A big Thank You to Max. -
Review 157 (2023-03-27 - Rating: 5)
Tristan was very determined to get the job done and to do it right. He got the sink drain cleaned and up and running!! Thank you for your help! -
Review 158 (2024-12-05 - Rating: 5)
Imaad was courteous and thorough. -
Review 159 (2023-01-02 - Rating: 5)
Dustin was fantastic. Hard to find this kindve service lately. Especially on new years night. Could not say enough how great he was -
Review 160 (2023-08-12 - Rating: 5)
We had a clogged sink in a guest bathroom and Violin promptly fixed the problem and showed me the cause of the problem. Highly recommended!!! -
Review 161 (2025-01-08 - Rating: 5)
Great job -
Review 162 (2023-09-19 - Rating: 5)
Violin was very professional and took care of my plumbing needs and recommended corrected my plumbing system.Would highly recommend! -
Review 163 (2024-06-29 - Rating: 5)
Rosen is a great at his job. He replaced my old sump pump with a new one. In and out in about 40-45 mins. Great job! -
Review 164 (2022-12-30 - Rating: 5)
Our technician showed up on time and was very friendly. He fixed our leak quickly and efficiently. -
Review 165 (2024-11-02 - Rating: 5)
Happy with the quick services provided. -
Review 166 (2023-01-06 - Rating: 5)
Dustin was very helpful and kept me informed every step of the process when it came to clearing my drain line. -
Review 167 (2024-11-06 - Rating: 5)
Thanks for everything Im much grateful -
Review 168 (2023-02-15 - Rating: 5)
I have used roto rooter several times and they always deliver. Damien was great. -
Review 169 (2023-08-29 - Rating: 5)
He was thorough and incredibly helpful. Blown away by his knowledge and customer service -
Review 170 (2023-02-25 - Rating: 5)
Fast and easy repair. Tristan was very professional! Did an excellent job. -
Review 171 (2024-10-16 - Rating: 5)
Jeremiah was very nice! -
Review 172 (2023-09-14 - Rating: 5)
Awesome service, the Tech Violin Andrian was very professional and provide excellent service!! -
Review 173 (2023-05-18 - Rating: 5)
Kostadin was awesome very detailed and helpful definitely worth it thank you Toto rooter -
Review 174 (2023-09-20 - Rating: 5)
Robert Ether works so professional and kindly.Highly recommend him for this job -
Review 175 (2022-12-23 - Rating: 5)
Stefan was professional and finished the job quickly. He advised on cold weather pipes and opened up outdoor faucets -
Review 176 (2022-12-04 - Rating: 5)
Great set of guys. Nice and attentive to our needs. Thank you, Roto- rooter, for employing a great group of guys. -
Review 177 (2024-12-04 - Rating: 5)
Quick, prompt, courteous service -
Review 178 (2022-12-24 - Rating: 5)
Stefan is an amazing plumber. Fixed everything and was extremely nice. Great guy. -
Review 179 (2023-06-06 - Rating: 5)
Very professional, didn’t realize they work so late but was very good with the repairs -
Review 180 (2023-06-01 - Rating: 5)
The guy who came to my house was great! I would definitely recommend them! -
Review 181 (2023-04-14 - Rating: 5)
Same day service and was able to diagnose and fix my issue same day!! Would recommend to others! -
Review 182 (2023-01-10 - Rating: 5)
What do you do if you cant turn off the shower? You shutoff the main and call a plumber. I called roto-rooter last night and Stefan showed up at 8 this morning and took care of the issue. -
Review 183 (2023-05-13 - Rating: 5)
Max was the one who fixed the problem with my toilet bowl. Highly recommend him -
Review 184 (2023-09-13 - Rating: 5)
Efficient and courteous. Explained things in laymen’s term so I knew exactly what was going on with my toilets. -
Review 185 (2023-09-27 - Rating: 5)
Violin is very efficient and acknowledgeable. Super great services! -
Review 186 (2023-06-15 - Rating: 5)
Maksym was awesome! Very patient and thorough with everything. -
Review 187 (2022-12-20 - Rating: 5)
Easy online service order. On time. Clean and professional. Made good recommendations to prevent future issues. Pricey. -
Review 188 (2023-02-28 - Rating: 5)
Tristan was very knowledgeable and helped get my issues resolved very quickly -
Review 189 (2023-09-14 - Rating: 5)
Christian was very helpful and professional. This guy deserves a promotion. -
Review 190 (2023-04-20 - Rating: 5)
Kostadin was a great technician! Honest, efficient and knowledgeable! -
Review 191 (2023-08-01 - Rating: 5)
Matt is very knowledgeable and very good at explaining our plumbing issue. -
Review 192 (2023-06-22 - Rating: 5)
The supervisor and a plumber came out and were very professional and prompt. Got the work done right! -
Review 193 (2022-12-22 - Rating: 5)
Very responsive and timely. Dustin did a great job! -
Review 194 (2023-03-09 - Rating: 5)
My tech was great. He was fast and did great work.