RooterPLUS

Located in Cumming, Georgia

Address: 5834 Bethelview Rd, Cumming, GA 30040, United States

Phone: +1 770-962-9962

Rating: 4.7

Services

On-site services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
Mr. Johnny was what I called the three piece professional, patient and polite but he even gets the fourth P personable. He really took interest in my problem. He understood that I was not upset with him but just about the situation at hand. I just got off of work come home to this noise and then go outside and see all this water. It was just really frustrating, but he was really comforting, but what I like most was the fact that he called me back to check on me to give me an update on the driver. And let me know that if I had any issues, he was leaving in the next half hour, but feel free to give him a call tomorrow. He also told me about a warranty program that you have that covers problems like this so there’s something I will definitely be looking into but just realize he is definitely an asset to your company. Great, outstanding amazing awesome excellent customer service all with all capital letters. 😁😁 Not sure what the outcome will be, but With Johnny, you’re off to August start so if the tech is half as good as he is, I know my experience will continue to be positive!!! FYI, please excuse any typos. I’m speaking into the mic.

Review 2 (2024-11-08 - Rating: 5)
Zach was GREAT! He answered my initial call in the middle of the night. And then gave me a recommendation on how to fix my issue. He was back the next day and took care of everything! I definitely have a new plumbing service now!!

Review 3 (2024-11-20 - Rating: 5)
I had the pleasure of meeting Max and Jacob during an emergent situation at my home regarding my septic tank. Max and Jacob are a breath of fresh air. These young men demonstrated that there are still kind people in this world. They were not only professional and knowledgeable but polite and treated me with respect. I would recommend RooterPlus to anyone that requires pluming services.

Review 4 (2024-12-31 - Rating: 5)
I had a leak coming from the drain in my upstairs shower over the Christmas holidays. Will, Chase, and Noah came out quickly and were able to resolve the problem in an efficient and professional manner.

Review 5 (2025-01-06 - Rating: 5)
Great service. Steven was great and explained everything where we understood. Definitely would recommend.

Review 6 (2025-01-04 - Rating: 5)
My toilet broke literally. Had to replace it and needed a weekend service. After looking at reviews, I came across Rooter Plus. Excellent prompt service. Paul Smith came out and was very professional and easy to talk to. He did an excellent job and even covered the fine details, like cleaning the floor where the old toilet was. He even went to Home Depot and picked up the toilet of my choice, I find this important as I have Crohns, Lupus and rods in my spine so this helped me out as I can not lift heavy objects like toilets. I highly recommend them, and this is not a paid-for comment by the company. When it comes to rates, they are no more than the competitions and actually cheaper than some others. Not cheap but was not price gouged. Thank you, Rooter Plus and Paul Smith.

Review 7 (2024-10-28 - Rating: 5)
Fast and very knowledgeable. He replaced my septic pump @ $2500. Being a first time homeowner I don’t know if this was a good deal but seemed reasonable.

Review 8 (2025-01-06 - Rating: 5)
Steven, Is a awesome employee. Steven is very knowledgeable of his job, and my issue I was having with my septic tank. Rooter Plus is the only one Ill call, if anymore septic tank issue comes up. If anything I would love to have Steven as my septic repairman. Steven youre the best thanks buddy!!!!

Review 9 (2024-12-31 - Rating: 5)
We woke up to a leak in our ceiling this morning. Charles M came out very quickly and took care of everything. He was very professional and courteous. He explained everything step and did an amazing job. Thank you to the team at Rooter plus and thank you Michelle Yates.

Review 10 (2024-12-28 - Rating: 5)
Watched Robert work on a spot behind Auto Zone. We are the ones who reported the leak to the Auto Zone workers, last Friday.Been keeping an eye on it. Today, we saw Robert working & decided to stop and watch.Guy knows his stuff. I told him the fact that hes out here by himself speaks volumes!I am slow to.give five stars, but the knowledge, friendliness, & work ethic makes all the difference.I would definitely his services in the future!

Review 11 (2024-12-26 - Rating: 5)
Max with Rooter Plus was amazing. It turns out we had a bit of a problem with our septic. He was able to make some pretty major adjustments quickly and at a competitive price. I highly recommend him and Rooter Plus.

Review 12 (2024-07-15 - Rating: 5)
Johnny Jackson, the technician that arrived during our septic emergency were both beyond exceptional. From the first impression call, the follow up. Professionalism, detailed explanation of the process was outstanding. Fair price for our situation and an emergency call. This was our first time using them, we will use them again, however for maintenence. Greatly appreciate them both and the company. Excellent customer service from beginning to the end of the transaction.The Buck family

Review 13 (2024-09-05 - Rating: 5)
Robert is awesome, he came out to find the water leak in our community and spent several hours diagnosing the issue. He deserves a raise, this guy is the only guy to call for any type of plumbing issues. 5 stars all around.

Review 14 (2024-11-26 - Rating: 5)
Chase did an AMAZING job! He made took his time to make sure I understood everything that was happening and had lots of patience with my baby in the household. Thankful for his kindness had to send him off with some treats!!! Very appreciative for people like him which you don’t come across often anymore.

Review 15 (2024-04-16 - Rating: 5)
Robert came out quickly and did a fantastic job. He found the leak quickly and did a quality repair to a poorly joined pipe by the builder. I am very pleased with the work provided. He went the extra mile and also replaced the pine straw that was removed for the repair. Work was NOT cheap but I got what I needed - immediate response and repair. I recommend if you are in a pinch.

Review 16 (2024-10-09 - Rating: 5)
Recently had Rooter plus come out to fix some plumbing issues, and we couldn’t be more satisfied with the service. Charles, the technician, was outstanding. He was professional, friendly, and really took the time to explain what was going on with our pipes. The work was done efficiently and with great care. I truly appreciate the effort Charles put into making sure everything was done right. Highly recommend Rooter Plus and their excellent staff!

Review 17 (2024-11-23 - Rating: 5)
Max and the team were great. They had an availability next day and showed up at the top of the appointment window. Great service, very informative, and professional. Were good for another 5-7 years! Will definitely recommend!!!

Review 18 (2024-12-31 - Rating: 5)
After sudden flooding in our bathroom, I had no idea what to do. Jason came as quickly as possible and was kind and calm and reassuring. I could not have asked for a better person to come to our rescue. The resolution to our situation will be more difficult than I could have imagined but I have complete trust in Jason and his team and I highly recommend him!

Review 19 (2025-01-02 - Rating: 5)
It was Jan 2 & we were having a blocked sewer line in our basement bathroom that had a big mess. Called Roto plus to come out & a pretty busy day for them so I called Johnny for help to find Sewer clean out and he was amazing ! Pulled up our property , found an aerial view & was giving me detailed info to find the outside sewer clean out ! Super helpful in our hour of crisis . Highly recommend Johnny J & their team - excellent customer service !

Review 20 (2024-11-29 - Rating: 5)
We’ve used Rooter Plus the past several times for our septic needs over the last 15 years. This last service was for maintenance/checking the system as we were not having plumbing or backing up issues. Max arrived on time and was very friendly, honest and helpful when it came to explaining the process of how our system works, cleaning it and maintaining our system. He was respectful of our property and professional. I will definitely request Max the next time we need service because of his honesty and how thorough a job he did.

Review 21 (2024-12-01 - Rating: 5)
Ken is an absolutely amazing technician. Incredibly professional from start to finish. It’s Sunday so I expected to be out of luck with repairs. He came and performed a diagnostic on a leaky pipe I had, and after explaining the process and risks associated with the repair, I decided to follow through with no issues. I HIGHLY recommend both Ken and Rooter Plus for plumbing needs

Review 22 (2024-12-31 - Rating: 4)
Ken did a great job with my sewer cleanout drain issue. He was thorough and honest and explained what was going on and steps to prevent it from happening again. RooterPlus was very responsive and had Ken out to my home in a timely manner.

Review 23 (2024-11-12 - Rating: 5)
Steven did an amazing job! He took great care in helping to diagnose my issue and went out of his way to educate me on my septic system and how it can affect the plumbing. I was so impressed with his knowledge that I actually canceled my appointment with another plumbing service and went with RooterPlus! to handle my indoor issue as well.

Review 24 (2024-11-15 - Rating: 5)
Max was extremely professional and polite. He assessed our issues and went above and beyond to fix our septic situation. Not only did he take the time to explain what was happening and why, he educated us on better care practices and cleaned up thoroughly after he was done. I will be making sure Max is my go to guy in the future. He represent Rooter as well as he could have.

Review 25 (2024-12-07 - Rating: 5)
Johnny J was a great help! Excellent customer service. He walked us through everything and we appreciate it. Dominic K. is excellent! If you have a septic tank. Dominic is the guy to ask for. Great service 12 out of 10. Thank you Johnny J and Dominic!!!!

Review 26 (2024-11-12 - Rating: 5)
I had a great experience with RooterPlus. They were incredibly professional, and responsive. I called them about a septic tank issue, and they were able to come the very next day. They did a thorough job, I would definitely recommend their services to anyone in need of reliable work!

Review 27 (2024-11-16 - Rating: 5)
Patrick was amazing! He did an outstanding job repairing our plumbing issue in our kitchen when we were stranded without water. He was courteous, friendly, and efficient! We are so appreciative of him!

Review 28 (2024-12-03 - Rating: 5)
Had a great experience with Antonio! One of our valve bibs exploded, and he was not only on time but also very professional. He fixed the issue in just 15 minutes. Highly recommend this company for any future repairs. Thanks, Antonio!

Review 29 (2024-10-16 - Rating: 5)
I called in to Rooter Plus for my dad (elder) who is having issues with his lower level bathroom. Johnny is the representative I spoke with. Johnny was very pleasant to talk to. I gave him the details of my issue he asked a few questions to gain clarity so that he could ensure I received the most accurate resolve. Not only that but he went above and beyond with making sure I understood the process along with providing estimates on the possible outcomes. I called pretty late in the evening and he was able to give me next day appointment for first thing in the morning.Thank you Johnny! Your customer service alone has made me a fan and definitely a guaranteed return customer in the future. Expect to receive several referrals 💕

Review 30 (2024-02-27 - Rating: 5)
David O. Showed up on time and prepared. Very professional at his craft. Explained everything in detail, and got the job done! I will definitely be giving Rooter Plus my business going forward! Thank you David O.!!!

Review 31 (2024-08-28 - Rating: 5)
Bryan and Kury delivered excellent service. I showed them my concerns and I was given options that best suited my needs based on my budget. They were professional and knowledgeable. They completed my replacements and made sure they explained how to operate the new parts properly. They left the area clean and that was a plus. They were also sensitive to my time schedule. I would definitely call on them again for any future plumbing needs. Kudos to a job well done.

Review 32 (2024-11-05 - Rating: 5)
“Johnny at Roto-Rooter did an outstanding job! He was extremely knowledgeable, professional, and went above and beyond to assist me with my issue. I was impressed that he even remembered me from a previous call, which made the experience feel personalized and memorable. Highly recommend his services!”

Review 33 (2024-09-14 - Rating: 5)
Steven came out he did a wonderful job he explained everything that he was doing very honest and Reliable, will use this companyThanks StevenOur experience with Rooter Plus was great! Steven was knowledgeable and worked with confidence and energy. He was patient in finding our septic tank which was not where we remembered. He did the job quickly and cleaned up everything before leaving! Thanks Rooter Plus!

Review 34 (2024-11-27 - Rating: 5)
Johnny had amazing customer service! He is very professional and nice. Thank you so much! It is hard to found people like him anymore who is the first contact for a company.-Mrs. Bailey

Review 35 (2024-12-06 - Rating: 5)
Chase was outstanding and showed his expertise by quickly determining the issue. Andy was just as astute about how to fix my slow drain issues in the sink, toilet and tub. They provided detailed information on how to fix my issues as well as the economy of getting all issues fixed in one swoop.at reasonable cost.

Review 36 (2025-01-03 - Rating: 5)
Great experience. Ken was very professional and got the job done quickly with same day service to get our water flowing again, and everything looks great! Highly recommended.

Review 37 (2024-12-21 - Rating: 5)
Robert came out in the middle of the night for me, ended up staying much longer than expected. He was very patient, professional, and answered all my questions with good detail. Would highly recommend his work.

Review 38 (2024-10-02 - Rating: 5)
RotorPlus was incredibly efficient and clean. When they worked at my home, there was no mess left behind. They even used protective covers on their feet to avoid bringing dirt into the house, which I really appreciated. Their communication with my building was also very clear—they coordinated well with the building management to handle water closing cycles smoothly.However, there is some room for improvement. I would have liked more transparency in their pricing. I prefer to see a detailed breakdown of the costs before being asked for my card. While they do send automated invoices, which is a great system, it would be helpful if they could also provide a clear estimate of the costs upfront, especially after the first inspection. Having an immediate email with details about what needs to be done in the home, the tools required, and the pricing would make the process even smoother.One thing I did appreciate was the fact that they have an office with someone dedicated to coordinating your plumber. You can always reach out to her if you have any questions or concerns, which makes communication easy. Again, an opportunity area for RotorPlus would be to leverage their excellent automation system to send detailed estimates for repairs before any work begins.Overall, I was very satisfied with their cleanliness, efficiency, and communication.

Review 39 (2024-12-17 - Rating: 5)
Called for a septic tank pump out, but ended up needing some additional work on the field line. Steven was very professional and clearly explained the problem and the estimate. He did an excellent job making sure only the absolute necessary digging was done and did an excellent job restoring the yard after.

Review 40 (2024-12-16 - Rating: 5)
Mr.Steven was such a nice and professional technician. He explained everything so well. I highly recommend him and this company for all your septic needs and not to mention quick appointment and fast service. Thanks RooterPlus😊

Review 41 (2024-11-06 - Rating: 5)
Rooter Plus did an absolutely amazing job at our home. Zach came in the middle of the night and stopped the sewer back up. He communicated next steps and got Tom involved. Tom was instrumental in figuring out the issue and making a repair plan. Tom, Zach and Dominic fixed our sewer line in 3 places. They arrived on time, were professional. Everything is fixed and our yard looks like nothing ever happened. They took extreme care to not cut irrigation lines, landscape lights and even saved our bushes. I highly recommend Rooter Plus! Thank you all for making a literal crappy situation so much better.

Review 42 (2024-11-18 - Rating: 5)
From the beginning to the end theyve been fantastic. Our septic system failed on us towards the end of October and theyve done everything possible to get a new system installed expeditiously. It took less than a month from beginning to end and they communicated with us every step of the way. We wont use any other company moving forward!

Review 43 (2025-01-06 - Rating: 5)
Ken H. came out to our property and was very thorough and assessed a problem no one else was able to do. He was very detailed and explained the process on how to repair well. Would def. use again!

Review 44 (2024-08-18 - Rating: 5)
Steven did an excellent job when he came to work on my emergency. He explained everything in terms my son & I could understand. I truly feel he went above & beyond in trying to fix my problem. Im so glad I called Rooter Plus! I had a different company out the day before & paid for service that didnt fix the problem at all. I highly recommend Rooter Plus & Im so thankful Steven was our tech.

Review 45 (2024-12-19 - Rating: 5)
Robert W was polite, and explained my options for revolving the issue. He entered the home and covered his shoes without being asked. I was satisfied with the service and based on this experience I would definitely use Rooter Plus again.

Review 46 (2024-10-24 - Rating: 5)
I had the pleasure of working with Barry Wiley as he tried to track a leak in the gas line at our HOA swimming pool. Besides being armed with all the necessary equipment, he was extremely courteous, totally knowledgeable and walked the fine line between making sure his company was paid properly and keeping our costs within reason. He had a helper with him for this job and worked to teach and share the why of what he was doing with the rookie helper. He is a really strong asset for Rooter Plus!

Review 47 (2024-09-06 - Rating: 5)
Robert was amazing and professional throughout the entirety of the project. The work was very extensive but he was able to get everything and more done faster than I ever would of thought. I highly recommend him for any of your plumbing needs!

Review 48 (2024-10-15 - Rating: 5)
I want thank Brad and Dominic for coming out today. They were extremely professional and very knowledgeable about our septic system. They got job done in a timely manner. They show all the issues with the system and gave many different solutions on how to fix them. 100% recommend them to take care of all your septic issues

Review 49 (2024-10-26 - Rating: 5)
Thank you so much, Chase, you saved the day!I encountered an emergency expansion tank explosion, flooding my basement at 6 PM on a Friday. I called Rooter Plus and their service was 5 stars, start to finish. They were able to get the technician out by 8:30 PM. Chase was very informative and explained everything in great detail, and had the tank replaced in about 10 minutes. Everyone I spoke with was very helpful and friendly. Will definitely use them again. Love that they do not charge any additional fee for evening or weekend calls.

Review 50 (2024-11-24 - Rating: 5)
Excellent experience! Antonio quickly found the root cause of the issues, forewarned me if a repair would lead to more expenses and completed the job thoroughly and efficiently. Definitely a great technician! Will use this company again.

Review 51 (2024-07-05 - Rating: 5)
First of all let me tell you David T. is a man of great integrity and very knowledgeable!!I’m in management at my place of employment and we asked the company to send someone to service our septic tanks. Because of theIntricacy of the job they recommended David T. He took great care of us and gave us an honest and fair assessment. He completed the job in excellence and the issues were resolved!Because he was so outstanding ethically and workmanship wise I decided to use his services for my residence. He didn’t disappoint. He assessed the issue and found out it was something very simple. He didn’t try to make it into something that it wasn’t. One of the main things I can tell you based off of my own personal experience is he will treat you right and he can be trusted to be honest and fair! I HIGHLY, HIGHLY recommend David T. to service your place of business and/or your residence!Thank you!!Terrance

Review 52 (2025-01-05 - Rating: 5)
Patrick L. was great. Quickly and thoughtfully solved the issue with our disposal. Also, impressively quick response time! Arrive w/in two hours of our contacting the company.

Review 53 (2024-04-09 - Rating: 5)
Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our septic tank pumped they did it incorrectly. I feel confident in Steven’s work and we have a 12 month guarantee. It was costly but for what he did worth every penny. Thank you Steven for your expertise job.

Review 54 (2024-11-05 - Rating: 5)
Experience was smooth and hassle-free. The team was professional, arrived on time, and took care of everything efficiently. They explained the process clearly and left the area clean afterward. Overall, it was a great service, and I highly recommend them for anyone needing septic tank maintenance! ⭐⭐⭐⭐⭐

Review 55 (2024-10-26 - Rating: 5)
Max was an absolute blessing to prayers needing answered. He came in, took the time to talk us thru all of our needs. Gave us quotes. Helped us prioritize the repairs. And got us back up and running super fast. By far the best experience I have ever had dealing with any type of repair company!!!! In the future I only want max coming to see me! If I could leave 10 stars I would

Review 56 (2024-12-23 - Rating: 5)
Service was speedy, accurate, and Ken called to walk us through every step necessary to stop a sewer issue in a pool clubhouse. Price to repair was very reasonable. Great team, excellent service.

Review 57 (2024-12-27 - Rating: 5)
Dominic and Miles were knowledgeable about there product. They answered all of my questions in a professional manner and very pleasant too.Great job guys!

Review 58 (2024-12-22 - Rating: 5)
Steven was amazing! He explained everything about the system and what the issues were and how we could prevent a very expensive situation in the future. He was incredibly professional and personable. I highly recommend requestion Steven specifically!!!

Review 59 (2024-11-11 - Rating: 5)
Our sewer line got blocked and water was backing up into our house. We called Rooter Plus and they were there within 2 hours. Antonio was super polite and helpful. He figured out the problem and got it taken care of quickly.

Review 60 (2024-10-25 - Rating: 5)
Woke up to a leak, called rooter and they had Kobe scheduled and on the job within the hour Skylar was easy to talk to and answered all our questions.Kobe came by to fix some plumbing issues, and he exceeded our expectations in every way. From start to finish, his customer service was exceptional—he took the time to explain each issue clearly and offered various solutions within our budget, which we really appreciated. Colby was thorough, knowledgeable, and incredibly professional, making sure everything was taken care of perfectly. His dedication to ensuring our satisfaction and his friendly approach made the whole experience stress-free. 10/10 service—highly recommend Rooter & Kobe for anyone needing top-quality plumbing work!

Review 61 (2024-10-05 - Rating: 5)
These guys are amazing! They came out right away to help get my problem resolved. Steven was super sweet and informative, he made sure I understood what was going on every step of the way and he even helped me laugh at the whole situation (which was well needed). I highly recommend these guys and will continue to use them for any other plumbing/septic needs in the future.

Review 62 (2024-09-21 - Rating: 5)
Absolutely amazing!!!! Allen and David OConnor were very very professional. They made sure that we knew what was going to happen every step of the way. We didnt feel scammed and when they left we felt satisfied with our decision. Service was A+++++ from start to finish. Definitely will use this company again when needed. These two are definitely the dream team. We felt safe having them at our home. Will recommend them to friends and family!!!! Thank you David O. and Allen.

Review 63 (2024-12-19 - Rating: 5)
Loved Robert. Very professional and kind. Knew exactly what we needed and took his time to check all bases before leaving our office. If any issues come up in our office we will not hesitate to call on him and his company !

Review 64 (2024-12-30 - Rating: 5)
Kobe did an excellent job. Very knowledgeable and thorough with his work. I will be requesting him for future plumbing needs.

Review 65 (2024-10-24 - Rating: 5)
We are so grateful that they sent Steven out to assist us with our septic tank issues. Steven was absolutely professional and knowledgeable, which confirmed that we were in good hands. Thanks so much for the excellent service Steven!

Review 66 (2024-10-01 - Rating: 5)
Max was great. Nice guy! He took the time to explain to me what needed to be done, then did it one more time to my husband over the phone. Although we’d prefer to spend money on something more fun than the septic tank, I am very satisfied with the job he did.

Review 67 (2024-03-10 - Rating: 5)
Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I believe only an expert eye like Jason can capture it. He walked me over the issue, fixed it and saved my Sunday morning.RooterPLUS is on my speed dial now for any plumbing issues.

Review 68 (2024-09-22 - Rating: 5)
I am blown away with the service I received from Dylan and Eugene. They did an excellent job and maintained fantastic communication with me throughout the process. All my questions were answered and I wouldn’t hesitate to recommend them to anyone. Thank you so much Dylan for your help.

Review 69 (2024-10-24 - Rating: 5)
We could not be more satisfied with the work done here by Kris He was so professional, fast yet complete, and clearly a very experienced. He also helped us plan for any possible needs in the future with pricing. I cannot give more that 5 stars or I would! Ill recommendRooter Plus to friends & neighbors.

Review 70 (2024-09-02 - Rating: 5)
Patrick L. showed up to inspect my septic tank issue to find a cracked sleeve from roots was causing leakage. He quoted two prices covering two types of repair. I chose one and he showed up the next day with a helper as scheduled. Within a couple of hours the repair was completed plus my underground tank was located and outlined.I was very satisfied with Patricks demeanor and explanations. I would recommend Rooter Plus to other perspective customers.

Review 71 (2024-09-13 - Rating: 5)
Robert and Dominic were amazing. Great communication and extremely professional. The guys worked long hours through the night to resolve our issue and could not have been more pleased to come back and find everything as clean as I left it. It was like they were never here. Excellent work!

Review 72 (2024-03-24 - Rating: 5)
Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their homes. Thank You Steven!

Review 73 (2024-05-20 - Rating: 5)
Our experience with Rooter Plus was great! Steven was knowledgeable and worked with confidence and energy. He was patient in finding our septic tank which was not where we remembered. He did the job quickly and cleaned up everything before leaving! Thanks Rooter Plus!

Review 74 (2024-10-12 - Rating: 5)
Our septic system was filled and got backlogged. It happened on a Friday and everything was closed for the weekend. Monday was a holiday and I did know the location of my septic tank. Long story short I was looking at no toilet or shower or anything for more than 4 days. After calling few places Rooter Plus was open and they sent Steven over on Saturday morning. After looking for hours we couldn’t find the septic system. But Steven did not have up looking because I would have no plumbing them for many days. He kept looking and finally found the septic system and did what he needed to get our system up and running. The whole time he was also very friendly and kept a very positive attitude. Thank you Steven!!

Review 75 (2024-12-08 - Rating: 5)
Antonio solved the issue that was literally haunting us in our sleep. I was literally scared to use the bathroom. Now the washing machine, dishwasher and shower can be running while I peacefully use the bathroom. The house will no longer back up. Finally at peace! Thank you!

Review 76 (2024-11-11 - Rating: 5)
Steven Flannigan is literally the number 1 in the number 2 business!!! He was super knowledgeable and very helpful. My day started off with tears, and he explained everything perfectly to me and my husband. I am very satisfied and will definitely recommend him.

Review 77 (2024-12-02 - Rating: 5)
Ken was amazing! Very knowledgable and presented several options for solving our water heater issue. I will definitely ask for him the next time we need a plumber!

Review 78 (2024-10-14 - Rating: 5)
Coleman was efficient, superior and fast worker. Super friendly and professional. He is welcome back to do work here anytime. Thank you for restoring our water to our house. 5 stars

Review 79 (2024-12-08 - Rating: 5)
Steven is the man. Showed up on a Sunday about 2 hours after I contacted the company. He was very informative and worked efficiently. I would recommend anyone needed septic services to call

Review 80 (2024-12-25 - Rating: 5)
Patrick did a great job with our plumbing needs! Very professional and friendly as well as arriving in a timely manner.

Review 81 (2024-02-01 - Rating: 5)
Ken H was excellent! He was professional and efficient in diagnosing my problem with my water heater. He offered various options for replacement and went out of his way to get the job done the same day. I would highly recommend him and Rooter Plus!

Review 82 (2024-11-04 - Rating: 5)
Thanks to Kobe our shower is fixed! A true gentleman, bery knowledgeable and trustworthy. Thank you for helping us out so quickly! We had an issue Sunday at 11:30pm and RooterPlus sent Kobe at 9am Monday morning. Thanks again!

Review 83 (2024-09-12 - Rating: 5)
Zach Krugman did a fantastic job fixing the issue at our home. He was very kind, courteous, and completed the job with no issues or complications in the middle of the night. I am thankful he was the one who came to help us out.

Review 84 (2024-12-02 - Rating: 5)
Our sewer line backed up into the basement on Thanksgiving night. We call RooterPlus and they were on site within 2 hours. Technician Paul did an incredibly professional job. He found the issue and fixed it quickly. He showed us what he did and provided a recommendation on how to prevent from happening again. I highly recommend RooterPlus. They did a phenomenal job during a very inconvenient time.

Review 85 (2024-10-19 - Rating: 5)
Im with the fire supresion company and it was a joy to work with Robert and his partner while they were repairing the fire line. They worked hard and diligently through the evening and over night to get the line up and running again. I have A lot of respect for what these guys do and just wanted to share that with everyone else!

Review 86 (2024-11-04 - Rating: 5)
Very pleased! Crew of 2 men came out the day after I called, they showed up early, they explained everything in detail and were very pleasant to talk to. They got the job done in minimal time and took care to clean up after themselves. Will definitely use them again if needed. Thank you, guys!!

Review 87 (2024-11-21 - Rating: 5)
I called RooterPlus regarding my broken sink handle in my 2nd floor bathroom and had a GREAT customer experience with Taylor French. Helpful, easy to understand, nice, articulate, incredibly professional, full of information and just a general great customer facing representative. Regardless if I use one of your plumbers or not, Taylor left a much favorable impression on me and she is the perfect person in her role as customers can be full of questions or stressed out when calling for plumbing services quickly.I wish my doctors customer facing staff was like Taylor....in fact, there are A LOT of crappy customer service people who could learn a lot from Taylor!

Review 88 (2024-11-03 - Rating: 5)
We had our septic tank serviced today by Dominic he was extremely professional explained everything and answered ANY & ALL questions! I feel his assessment of our issues were honest and we will definitely use this company again for our future needs! Thanks Dom 😊

Review 89 (2024-02-03 - Rating: 5)
Steven has done multiple jobs for us and he is great at what he does. He is very knowledgeable and best of all very honest about what the tank needs or don’t need. We will be returning customers from here on.

Review 90 (2024-10-17 - Rating: 5)
My experience with Rooter Plus was great! From the person that answered the phone, to dispatch and the technician that came out to the house, everyone was as nice as they could be. The tech explained everything that needed to be done but there was no pressure to accept the estimate. I will do business with Rooter Plus again.

Review 91 (2024-10-15 - Rating: 5)
Dom with RooterPLUS was totally awesome. Everything was explained and Dom even saved me money $$$. He provided tips and left me very satisfied and I will be contacting him with all my plumbing and septic needs in the future! ♥️

Review 92 (2024-10-12 - Rating: 5)
Just wanted to take a moment express my appreciate for Colton who took the time to address my plumbing issue. I explained to Colton that there had been a strong sewer odor in the guest bathroom for several weeks. He patiently listened to my concerns and inspected all the possible sources. He was extremely polite and professional. I highly recommend him for any of your plumbing issues.

Review 93 (2024-09-04 - Rating: 5)
Ulysses was very knowledgeable and showed great patience while he diagnosed and explained what the situation was with our plumbing. He was also very professional and nice and all around gave us confidence in utilizing Rooter Plus again should a plumbing issue arise at our home.

Review 94 (2024-10-21 - Rating: 5)
Sunday morning 2 of our toilets stopped working, ROOTER sent over a septic specialist and then a plumber to make sure we were properly taken care of. Our plumbing technician went above and beyond! Thank you so much, and we will definitely reach out in the future.

Review 95 (2024-12-16 - Rating: 5)
I like how they called before coming and was early! We did have to do more than what we thought but was very knowledgeable and helpful for what we had to do. Very nice & Did a great job!

Review 96 (2024-12-23 - Rating: 5)
Its the holiday season and the angel named Ken came and within minutes had my problem fixed. Not only that, but he explained to me that there were some things that were causing the problem which now I can stop and not do anymore .....so great guy I trust him with my toilet!

Review 97 (2024-11-12 - Rating: 5)
Thank you to Steven Frazier for getting my septic tank flowing again. He was very helpful in helping to understand what was going on. His customer service was terrific.

Review 98 (2024-09-18 - Rating: 5)
I had a good experience with their plumbing service. Now Ive got some issues with my septic tank, so I called them to take a look at that. Briana was helpful and friendly. She listened as I rattled off three separate concerned and assured me their septic guys could handle all of them. She set me up with an appointment tomorrow for a free consultation. Ill let you know how it goes!

Review 99 (2024-12-08 - Rating: 5)
Rooter Plus is a definite “go to” for any septic system needs. Steven is a professional technician and gentleman. Highly recommended this company. They are prompt, knowledgeable and affordable!

Review 100 (2023-10-05 - Rating: 5)
Kobe was an outstanding worker and professional. He walked us through our issues (and potential issues) before he started work based on opening the ground and seeing the problem. He worked methodically and fixed the leak. I would highly recommend him and his firm.

Review 101 (2024-12-13 - Rating: 5)
Antonio was very knowledgeable and professional. He did a great job fixing our copper pipe leak. Antonio was very friendly and did a great job.

Review 102 (2024-08-18 - Rating: 5)
I recently had the pleasure of working with Jason C from Rooter PLUS, and I’m thoroughly impressed with the service provided. From start to finish, the entire experience was smooth, professional, and stress-free. Prior I was told by another plumming company that I needed a new water heater but was faced with the same issue after new water heater was installed months later. I utilized Rooter PLUS for a second opinion! It was clear from the moment Jason assessed the situation that I was dealing with an expert. He quickly diagnosed the issue of no hot water at my shower and explained the problem in simple term as well as offered a clear and fair estimate for the repair. I greatly appreciate his expertise and ability to assist the issue quickly compared to my prior experience with this same issue. He went above and beyond to find the parts I needed to get the job done. Im very grateful to have this issue resolved and fixed now thanks to Jason! My biggest regret is not finding Rooter PLUS faster! Moving forward Rooter Plus will be my first call and referral to friends and family! Thanks again Jason C!

Review 103 (2024-10-13 - Rating: 5)
I am giving 5 stars because of my Tech (Steven w/the white beard 😊). Steven was not only pleasant to deal with considering the circumstances, but he seems honest and resourceful. He provided me with all my options from most costly to least. He also provided me with possible outcomes, both good and bad for the options I choose.My biggest issue with these types of services are Techs trying to make sales off of fear. But Steven made me aware of all options, cost and let me make my decision and I could appreciate that.So Rooter Plus, dont get rid of Steven. He is a good representative for your company.

Review 104 (2024-10-09 - Rating: 5)
Antonio Mills at Rooter Plus saved my house from major damage by arriving quickly and installing my new water heater. Very knowledgeable and great work . Highly recommend him and Rooter Plus. They came immediately when I called . Wonderful work !!!!

Review 105 (2024-10-02 - Rating: 5)
A real person answered the phone and scheduled an appointment for the next day. Dominic and Brad arrived within the scheduled time frame. They evaluated my septic system, identified and explained the problems to me and explained my options. Repairs were made in less time than I anticipated. My system is up and running better than ever! Thank you Dominic and Brad!

Review 106 (2024-07-29 - Rating: 5)
Jason and Maddie were awesome technicians. They came in, were detailed, concise, quick, and helpful. Outstanding service. Thanks! Briana has been of tremendous support as well. In working with her and my adjuster to finalize an insurance issue, she has been a wonderful resource and a pleasure to partner with!

Review 107 (2024-11-03 - Rating: 5)
I call Rooter Plus because a pipe ruptured in my master bathroom. In an hour just like they said, Patrick Lambert from Rooter Plus came out very professional and made sure everything was fixed before leaving. Patrick turned what was a horrible experience for me into a reasonable and affordable fix. Thank you Patrick for making my life and home better in a horrible situation. I recommend Rooter Plus to All!!! 🙂

Review 108 (2024-11-27 - Rating: 5)
I highly recommend Dominic! He was professional, knowledgeable and courteous. He fixed my issue and talked me through all the steps. Excellent service!!

Review 109 (2024-12-31 - Rating: 5)
Everyone was great from the first call to the technician did a outstanding job and explained what was needed and performed the job very efficiently I will use them again in the future and I highly recommend them now

Review 110 (2024-07-24 - Rating: 5)
Clevon was very professional and efficient. We had a lot of questions about multiple issues in our home and he was able to explain what was likely going on and offer solutions. He took the time to develop estimates so that we know how to plan for future projects. We will definitely call again if/when we need future work done.

Review 111 (2024-07-27 - Rating: 5)
I was absolutely very pleased with the service we received. David came out and was very knowledgeable and took the time to fully explain everything to me so I could understand. He actually cares and understands and listen to you as well! We had a blockage in our line somewhere and he did the jetting process and boom, it was gone! I will be calling in a year to have our septic tank pumped with Rooter Plus. Thank you guys! Everything was so nice from the first call with the young lady I spoke to over the phone to the very end of the service!

Review 112 (2024-09-08 - Rating: 5)
Jason at RooterPlus was fantastic. Arrived in less than an hour on a Sunday, diagnosed my issues quickly, and recommended a solution that fixed the issue and was less invasive than initially expected. Very professional, knowledgeable, and respectful, thank you! Would absolutely recommend again!

Review 113 (2024-03-13 - Rating: 5)
It is usually unlikely that you see someone young working hard and have a good attitude along with it. Robert definitely displayed that while he was at work today and I had the pleasure to meet him and tell you about it. Keep up the good work Robert it will pay off!

Review 114 (2024-09-06 - Rating: 5)
Steven was very informative about the work at hand. He showed me the damage and walked me through what needed to be done. He explained the options offered and seemed very trust worthy. Definitely will recommend to friends.

Review 115 (2024-12-31 - Rating: 5)
Colton was great!! He saved the day on New Year’s Eve! 😊.Thank you for the fast and efficient work.

Review 116 (2024-12-11 - Rating: 4)
RooterPlus is who I call first for all of my commercial plumbing jobs. They are fast and reliable. Lauren Armistead, my account manager, is always available when I need her and provides excellent customer service.

Review 117 (2024-09-24 - Rating: 5)
Had them come to pump our septic. Cost a bit more than expected, but then again it’s over 20 years old and never been pumped so in a way not so surprising! Totally our fault! It could have been soooo much worse! Just learned a lot today about septic tanks! Still was reasonable and Steven F was very friendly and knowledgeable and explained how things worked and what was needed and didn’t try to push us to pay for what wasn’t immediately needed. I did not feel pressured or taken advantage of! Great guys that came out! Did a great job! We will use their services again in the future!

Review 118 (2024-08-21 - Rating: 5)
Great on time service, Zach has been out to my house twice in 3 months to replace my sump pump. Not his fault, I have a 92 year old mother that keeps flushing “non flushable wipes” he’s very prompt and knowledgeable. I would recommend him to anyone that has a mother living in their house. Thanks for the great service!!!!

Review 119 (2024-10-23 - Rating: 5)
Very friendly. Very informative. Did a GREAT JOBLeft the work area in Great condition.!!!!He left the work area BETTER than he found it!!The last time we had septic done the company that did it left a mess.Stephen did a WONDERFUL job !!!Thank You Stephen

Review 120 (2024-12-21 - Rating: 5)
RooterPlus representative Paul S. did a great job in repairing my kitchen faucet and replacing the bathroom faucet. He was very professional and very knowledgeable. Thank you!

Review 121 (2022-11-24 - Rating: 5)
Connected with Rooter Plus through calling my CMA, when mold remediation team instructed a plumber evaluation needed. Matt was the first clinician I interacted with; he gave some sensible recommendations which I appreciated, but did not move forward with work since the mold remediation company had determined that the walls needed to be removed and thus Matt determined he would be able to further better assess once the walls had been taken down. Super appreciative that he did not charge me the $57 for that visit being that he didnt do work, but came out to assess--good on him!Once walls had been removed, called RooterPLUS back and Matt was on a different job (liked him, but needed someone sooner) so Joshua was the next technician I met. May be specific to my condominium complex, but his previous knowledge and familiarity with how our units were built was extensive and helpful. Having never had to reconstruct a bathroom before, I appreciated his input and knowledgeable recommendations (answering my 5051 questions--everything from why Pex vs. Copper, to what toilet and vanity do you recommend, to do you know some one who can refinish my tub, to what order do all the projects need to be done in to be completed most efficiently and effectively, to how do my pipes interact with my upstairs and downstairs neighbors pipes, etc.) and I recieved plenty of the whys for things I would not have thought to ask (dont caulk around the bottom of the toilet, so the day the ring does finally wear out decades from now, the leak is immediately apparent, rather than waiting for my downstairs neighbor to report a 3 week old incident of water damage) and (have someone take out the old wiring in order to further prevent fire hazards). He did a beautiful job installing my vanity and toilet, and even did some correctional work on my shower faucet not properly installed by another contractor. The one issue that cropped up was a small hole made in my neighbors ceiling while all of the piping in my bathroom was being replaced, however, Rooterplus reimbursed that repair and my downstairs neighbor is quite happy.With regards to charges (mind the reader, I had 3 different leaks) Joshua spoke with my insurance company, who put me up in a hotel, and while the insurance did not cover the $6000+ charge, I appreciated Joshuas intentionality in cutting me discount where he could, including $50 off on my vanity.Overall, for the thoroughness and quality of the work, and the thinking ahead to prevent future mayhem and not cut corners on the installation of all plumbing hardware, the peace of mind is well worth the price (inclusive of all the materials) and the 5 stars. I feel confident enough in his services that Id love to invite him back, but have a good feeling regarding anything in my bathroom, that I really wont need to.

Review 122 (2024-10-17 - Rating: 5)
Paul was great. Had a water leak at the intake line of the hot water heater. They were here in an hour. Great work and highly recommend.

Review 123 (2024-11-03 - Rating: 5)
“I had an outstanding experience with Steven from RooterPlus. He was incredibly friendly, knowledgeable, and patient throughout the entire process. Steven explained his action plan clearly and shared his strategy from start to finish, ensuring I felt informed every step of the way. His thorough approach and professionalism truly represent the RooterPlus brand well. Thanks, RooterPlus, for delivering such a great experience!”

Review 124 (2024-11-10 - Rating: 5)
Ken did an amazing job. He repaired all the issues I was having with my bathroom sink. He was professional and knew exactly what was needed to get the job done correctly. I recommend Ken for all of your plumbing issues!

Review 125 (2024-11-06 - Rating: 5)
Bill came in very professional, thorough, and quick. He knew what the problem was and took care of it. If you need a job done, definitely ask for him

Review 126 (2024-08-26 - Rating: 5)
Great experience overall! Very thankful that I was able to get same day service on a Sunday. The leakage problem appears to have been solved. Jason was very adept at honing in on the problem and finding the solution. Would definitely use Rooter Plus again. Thanks!

Review 127 (2024-08-24 - Rating: 5)
Colton was very professional and thorough with his assessment of the plumbing situation at my home. I appreciated his efforts and willingness to work with us. Highly recommended.

Review 128 (2024-07-24 - Rating: 5)
Briana is awesome! I sprang an unexpected pipe leak outside, beside my driveway and called RooterPLUS as I had used them in the past and liked them. They were totally booked up for the day and I was heading out of town for the weekend so wouldn’t be able to address it until Sunday. Briana called me back at the end of the day and had worked some magic and had a technician headed my way. Thank you so much Briana for caring about my problem!!

Review 129 (2024-10-23 - Rating: 5)
Antonio was awesome. He did a fantastic job and was very thorough. He walked me through each step. Have used ur co 2 times now and will definitely use again

Review 130 (2024-09-24 - Rating: 5)
Antonio was punctual, professional and personable. He provided us with detailed information and was patient to walk us through said details as needed. I appreciate the company and his service in particular.

Review 131 (2024-06-19 - Rating: 4)
I spoke with Johnny and was very impressed with his knowledge and he had a very friendly personally. He explained the pricing to service our septic tank very well and was even able to advise me on how to maintain a septic system, which Ive never had to do. I have 4 stars only because they havent come out to do work yet. This rating is based solely on Johnnys expertise and personality.

Review 132 (2024-08-28 - Rating: 5)
Steven was great! He explained everything to me and went above and beyond to help me. Would definately recommend! And Ken came out to fix my sink drain. Quick work and very helpful. Would recommend!

Review 133 (2024-11-14 - Rating: 5)
Colton was here within hours and spent hours on what turned out to be a bigger deal than we thought. He was at it for hours, did a great job, and was a perfect gentleman. Could not recommend him higher.

Review 134 (2024-09-28 - Rating: 5)
Huge shout out to Zach at Rooter Plus. He came out the same day I called, assessed the job, and completed it in one day. Got the excavator, rebuilt my retaining wall, and was extremely informational. Highly recommend Zach over there.

Review 135 (2024-02-15 - Rating: 5)
Steven Edward Very knowledgeable on our septic tank in Lilburn Georgia. Was on time and call a head prior to arrival. Also he was very thorough in explaining we need a new Septic system.

Review 136 (2025-01-03 - Rating: 5)
Steven Flanigan did a terrific job explaining the process and then pumping out our tanks. He also packed the dirt again and put as much grass back as possible.

Review 137 (2024-08-18 - Rating: 5)
Emergency services were needed. Very efficient phone service and the plumbing rep, Paul, did an amazing job fixing and explaining to us what needed to be fixed. We will use this company again for their professionalism and help during a very stressful time with a huge main line break in our house.

Review 138 (2024-12-02 - Rating: 5)
Antonio M. Was my tech today at Hamby Gate of The Manor. Very on point and fix what the problem was at hand. Very professional and I will have him do more work. Very nice and explain what the problem at hand and fix it.

Review 139 (2024-07-29 - Rating: 5)
Ken showed up and saved the day! Super Ken blasted away roots I didn’t even know I had growing in my main line overflow pipe. He was professional, quick and efficient. Ken did what he said he was going to do and my main line was cleared out in less than 30 minutes. I will definitely contact Ken again the next time I need a plumber! Thank you for getting my water restored! 😊

Review 140 (2024-07-22 - Rating: 5)
Rooter plus did a excellent job of getting my septic system repaired. I was able to get a appointment within 24 hour. My technician Kriss did an outstanding job. He identified and repaired more problems with my system than what he was originally supposed to repaired. I will say from this point forward Rooter Plus is who I will be using to help maintain my septic sytems. I really appreciate the work you do.

Review 141 (2024-07-17 - Rating: 5)
Chase is amazing! He was so kind and my daughters loved him and he replaced my warrantied part for free!AND he came back in and fixed a second toilet after I ran out to grab him because I remembered we had another problem. And he gave us lots of great information. The best!

Review 142 (2024-12-30 - Rating: 5)
Patrick does a great job and with a smile! He is very professional and amazing at what he does. Thank you for your help!

Review 143 (2024-10-20 - Rating: 5)
Ken was extremely helpful and patient with all of our questions. He provided a timely and thorough response to our needs. It was an absolute pleasure meeting Ken. Thank you for your patience and time!

Review 144 (2024-09-02 - Rating: 5)
Brian and Keiry worked on replacing the drain line at my home today, which they did a great job, they were very attentive and respectful and I am so grateful for their service. I definitely recommend them and thank you for your service.

Review 145 (2024-09-03 - Rating: 5)
I work at petsuites lawrenceville and we had a pipe burst early in the morning and had to turn off the pipes due to the leak going into other areas. Zack came in and evaluated what was going on and then went to get the parts needed to fix our leak. He got it done in 15 minutes and now we’re up and running like normal. We really appreciate the quickness and him fixing it for us.

Review 146 (2024-08-14 - Rating: 5)
I reccomend Rooter PLUS! They are efficient and knowledgeable. The process did not take long at all. Our Main Water Line broke - we called - they came out.... no hassle and no fuss! Additionally, I called the front office a couple of months later to get some information pertaining to the service they provided and Wendy was SUPER quick and so kind to get me all we needed and more. You wont be disappointed!

Review 147 (2024-11-24 - Rating: 5)
Steve and his daughter were professional and very informative while repairing our septic tank, pumped and installed new pvc baffles in no time at all.

Review 148 (2024-06-18 - Rating: 5)
Rooter Plus was awesome! They provided a quick appointment with friendly knowledgeable staff! Ulysses came out and explained everything, Gave us a detailed quote before doing any work and fixed our issue! Prices were fair and comparable! Briana was helpful with over the phone payment, friendly fast and courteous!! I would highly recommend their work!

Review 149 (2024-08-20 - Rating: 5)
Brian and Aaron were great they came out and made a correct for my water heater and got it running for me. Aaron also explained to me how the warranty works for my plumbing and I’m considering the warranty.

Review 150 (2024-08-03 - Rating: 5)
Very professional from beginning to end. They discussed everything over with me before doing any work breaking it down what needed to be done, our house is 40 years old so it was not just about getting our septic tank drained, also the two gentlemen on the job were very knowledgeable and courteous. I would definitely recommend

Review 151 (2024-12-03 - Rating: 5)
Robert was great in coming to fix a plumbing issue for the office. He communicated the problem and the solution well and was able to get the problem resolved in an afternoon. Thank you

Review 152 (2024-11-08 - Rating: 5)
Robert was super nice. It’s 11 PM and he came out to investigate a leak. I really appreciate his professionalism.

Review 153 (2024-12-21 - Rating: 5)
Robert did an awesome job. He was very professional and worked with a sense of urgency to get the job done in a timely manner

Review 154 (2025-01-05 - Rating: 5)
Patrick did a fantastic job and was highly responsive. I can’t say enough about his work and would use him again.

Review 155 (2024-11-27 - Rating: 5)
Johnny explained how to address my plumbing issue in detail, and provided me with a discount special I wasnt aware to fit my needs. Personable and very professional.

Review 156 (2024-10-21 - Rating: 5)
Our home was backed up real bad and Antonio came through and did an amazing job. Everything’s back functioning properly and he was done fairly quick. Definitely recommend.

Review 157 (2024-08-11 - Rating: 5)
Patrick did a great job rerouting my water and drain pipe in my bathroom. He gave me options and was able to complete the job same day. Highly recommend!

Review 158 (2024-08-25 - Rating: 5)
Ken was so helpful to me before he go to my house! He told me how to cut the water from the meter on the street! He saved my bathroom from flooding! He gave honest information and showed that he cared about the costumer! I will definitely recommend Rooter Plus! Thanks Ken!

Review 159 (2024-11-20 - Rating: 5)
Absolutely amazing to work with. Very professional and showed concern for our issue. So helpful would highly recommend Ken for all your plumbing needs

Review 160 (2024-10-10 - Rating: 5)
I called for a request to check on my downstairs toilet that was worked on last year by RooterPLUS because it was making a weired noise. Johnny Jackson was so helpful, he sent out someone to check the plumbing within the hour! Great help, thanks!

Review 161 (2024-12-16 - Rating: 5)
Excellent service. He was courteous and thoroughly explained the process and costs. The work looks beautiful. He was truly a professional.

Review 162 (2024-10-19 - Rating: 5)
Robert and partner Dominic were very professional and informative on my site in Stockbridge. I would work with them any day of the week. It was a honor to work alongside these guys.

Review 163 (2024-07-19 - Rating: 5)
Ulysses was awesome. He was so friendly and efficient and made sure everything was taken care of before he left. I would request him to be my technician any time I called your company again

Review 164 (2023-03-10 - Rating: 5)
My husband called to have our home septic tank pumped. The technicians arrived promptly, they were professional and informative. We had a good experience and will recommend Rooterplus.

Review 165 (2024-08-01 - Rating: 5)
Jason C. came out and saved me from scammers! A previous plumber told me that my carpet was wet due to a plumbing leak but he would never show the leak to me. Instead, he referred me to his buddy at a mitigation team who said they were going to replace my entire bathroom and charge my insurance 20K. I decided to get a second opinion from Rooter Plus. Jason C. came out and determined that I didnt have a plumbing issue. He discovered a huge hole in my roof - that is where the leak was coming from! Jason C. with RooterPlus rocks!

Review 166 (2024-10-23 - Rating: 5)
Antonio was my technician today. I’d like to services. He was very thorough when he explained everything so that I could understand it because I don’t speak plumber. Excellent service!

Review 167 (2024-11-21 - Rating: 5)
Max did an awesome job. He was knowledgeable, kind, polite, and professional! Highly recommend! 5 star service!!

Review 168 (2024-09-26 - Rating: 5)
Colton was extremely professional and courteous! Also handled our frustration with the issue well. He took care of what he could and gave excellent details to what could be fixed and what couldnt. Overall a great experience!! Thanks Colton!!!!

Review 169 (2024-09-24 - Rating: 5)
Would absolutely choose RootersPLUS again for any home plumbing emergencies or maintenance. From my initial request for a plumber to investigate issues we were having with our shower and toilet, the agent(s) were communicative and timely. Upon arriving our technician, Renee was professional, knowledgable and a pleasure to work with. Renee helped us save money and better maintain address future plumbing maintenance with Rooter’s subscription plan. Renee quickly found the issue and resolved it the same day! I’ve spoken to Johnny several times following up on our service and Johnny is outstanding to working with. He goes above and beyond in answering your questions and providing the documents or information you need. I appreciate his warm-and professional customer service making the experience even more worth while. Thank you Rooters team and notably PropertyMedics (Daniel) for the prompt follow up and services for water restoration.

Review 170 (2024-10-29 - Rating: 5)
Called and spoke to Johnny who was very helpful with navigating my leak. Brian and Kary were out to help me within an hour!!! Amazing service.

Review 171 (2024-09-11 - Rating: 5)
On Monday, September 9th and Tuesday, September 10th, 2024, I had drain fields replaced and a septic pump installed. The Rooter Plus Drain Field Team consisting of Kamron, Jhon, Ray and electrician Edgar arrived promptly and consistently worked both days until the project was completed.While I was very nervous about having this work done, the crew patiently answered all of my questions and addressed my concerns.I am very pleased with the high quality of customer service that I received during the installation.Kudos to the Drain Field Crew for your excellent work ethics and utilizing your excellent skills.Thank you,Sheila Boykin

Review 172 (2024-10-19 - Rating: 5)
Colton did a WONDERFUL JOB the whole services was incredible. They came in the same day, people was nice over the phone and the this guys did a very professional job and solve my problem!

Review 173 (2024-08-21 - Rating: 5)
Ken did an excellent job assessing and evaluating the needs for our hot water heater. He was extremely effective in explaining the process and did a great job in completing the installation of the water heater.

Review 174 (2024-07-19 - Rating: 5)
Steven came out to our house on time and was very professional. He thoroughly explained the process and I am highly satisfied with the work he performed! I would highly recommend this company.

Review 175 (2024-08-30 - Rating: 5)
We have had an ongoing issue which has been a mystery to 2 other companies that have come out. Patrick has worked dilligently to help us figure it out and has been incredibly patient and understanding and has come up with a plan/solution.Futher, today (bc we are still working on getting it completely fixed) I called in a panic as GALLONS of water was running out of my ceiling and spoke to QUINN WARWICK and he was so patient, understanding and was able to keep me fairly calm (not an easy task) while he worked on getting someone out to offer aid!Everyone I have dealt with at this company has been incredibly nice, professional and quick to assist!I cannot say enough wonderful things about everyone there, but especially QUINN WARWICK and PATRICK LAMBERT - they are amazing!!

Review 176 (2024-12-29 - Rating: 5)
Robert came through and did a wonderful job getting my building’s water back flowing properly!!! Highly recommended!!!

Review 177 (2024-06-04 - Rating: 5)
Johnny J. was on the spot! Got us booked quick, and sent out his best techs. Hes awesome!Dom K. is relentless in his expertise and profession. He didnt stop until the problem was solved. Easily a full days job with our septic tank in our house we just purchased. He made sure everything was working properly. He was very thorough and positive.Ken was quick to the rescue on todays emergency. We are grateful he came a long ways travel to remedy our situation.Very nice guy.

Review 178 (2024-11-15 - Rating: 5)
Tech was very knowledgeable and professional. Answered all my questions and left everything in good order. Explained Cost in detail. Great job.

Review 179 (2024-12-26 - Rating: 5)
Max was a great and honest man regarding my service! Work was done in a timely matter and was convenient for me! Thanks. I would recommend there service!

Review 180 (2024-10-28 - Rating: 5)
Kobe came in an diagnosed an issue which had been giving us some trouble for a few months. A previous plumber came out a couple months prior and seemingly compounded the issue that Kobe was unable to uncover. We had decades of grease build-up (weve only lived here 2 years now) blocking the flow from our kitchen sink. Kobe was able to diagnose the issue--locate the problem--and then fix it...literally fighting the grease-monster with a pole and hot water. Kobe also advised some preventative measures we could further take to protect our home investment, all of which would help to ensure our family is safe and comfortable at home. Would highly recomment RooterPLUS and Kobe for any future work.

Review 181 (2024-08-07 - Rating: 5)
Kobe was my ‘knight in shiny armor.’ I asked for his help to guide me out of a tight parking space at my condo building, before he began his job. He gladly obliged. I very much appreciated his ‘gallantry.’Thank you again, Kobe.

Review 182 (2023-11-29 - Rating: 5)
Robert, Norville, & Glen have been outstanding! Going above and beyond over a holiday weekend until 3 am to address a broken water main and have left the site prestine. We will call them again for any issues moving forward.

Review 183 (2024-12-17 - Rating: 5)
Roberto was fantastic he did such a great job installing a valve for our restaurant and capping a line. We appreciate him and rooterplus thank you !

Review 184 (2024-09-04 - Rating: 5)
Ken with RooterPlus helped us tevo er from a hot water tank leak by installing a new tank and mounting sn expansion tank in the basement. He also was able to help us solve a repeated and long- standing clogging issue in the madter bath the next day. He was thorough, exhibited vast experience and provided helpful recommendations and professional industry standards. Thank you Ken!!

Review 185 (2024-06-06 - Rating: 5)
I recently experienced a sudden loss of water pressure at a commercial site, and I contacted Rooter Plus for assistance. To my surprise and relief, they arrived on the job site within just 30 minutes. The plumber who came, Robert Williams, demonstrated a high level of professionalism from the get-go. He was not only punctual but also thoroughly prepared for the task at hand.Robert impressed me with his transparent approach to pricing and his willingness to discuss various options for resolving the issue. He wasted no time in diagnosing the problem and swiftly developed a plan to address it.Its incredibly reassuring to know that Ive found a company like Rooter Plus, with a team of plumbers who possess such extensive knowledge and experience in their craft. Theyve truly set the standard for what exemplary service looks like in the plumbing industry.Based on my experience, I wholeheartedly recommend Rooter Plus and their team of plumbers for all your commercial plumbing needs. Their dedication to professionalism and expertise is unmatched.

Review 186 (2024-06-28 - Rating: 5)
Richard at Rooter Plus was amazing. We had to have our septic tank serviced. He explained everything in detail and was friendly and super fast. They finished in under 2 hours. Highly highly recommend him.