Cheeky Heating, Cooling, & Plumbing

Located in Cumming, Georgia

Address: 245 Castleberry Industrial Dr, Cumming, GA 30040, United States

Phone: +1 770-892-6657

Rating: 4.8

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-21 - Rating: 5)
Nikita was excellent. I really appreciate his insight and professionalism. He listened intently to my questions and helped me understand my options and why they were of importance. I explained how my son is immune compromised, and he provided an excellent solution that I plan on implementing. Great experience!

Review 2 (2024-12-05 - Rating: 5)
Fantastic experience. We had an issue with the furnace/hot water heater so the gas had to be temporarily shut off that morning leaving me with no heat while it was freezing outside. I called Cheeky to see if there was any chance they could send someone same day even though it was already almost 5pm, and Jonathan showed up 30 minutes later. He had everything fixed and back up and running shortly after and was polite and friendly the whole time. I joined their membership 10/10

Review 3 (2024-11-15 - Rating: 5)
Excellent service! Quick to troubleshoot the problem and repaired it promptly. Great company! Employees are great…. Polite, professional, and skilled. We had two technicians come out to service our system - Justin and Logan . Both were just great and very knowledgeable.

Review 4 (2025-01-06 - Rating: 5)
Nikita and Chris were great. They quickly identified my issues with two furnace units, walked me through my options, and gave me their honest opinions. I highly recommend them and Cheeky.

Review 5 (2024-12-26 - Rating: 5)
Nikita did a great job replacing my hot water heater and all of the polybutylene pipe that was accessible. He also installed my air conditioner a couple of years ago and did a great job with that.I’ve used Cheeky for years and they’ve replaced my furnace, hot water heater, my air conditioner, performed some minor plumbing repair and duct cleaning. The club membership pays for itself. It’s also nice to get the same technicians and be able to build a trusting connection with each one.

Review 6 (2024-11-26 - Rating: 5)
We just had our second system replacement with Cheeky. Will Finnegan and crew did great! They had to remove and replace the whole system and did it within a day. Their service, professionalism and efficiency, and straightforwardness with options has caused us to be repeat customers on projects this large.

Review 7 (2024-12-06 - Rating: 5)
I feel completely blessed to have found Cheeky Heating, Cooling, and Plumbing. We were suffering with repairing a system every season change for several years. This year we called Cheeky for a furnace repair and Luis Medina came and did such a thorough job repairing our unit. He also took pictures and discussed with us that we really should replace the unit. Luis had it working and we were warm! But we knew he was right, so we met with Chris Kovach. Chris came to the house and was SO patient with our questions and truthfully, our hesitancy to spend replacement cost since Luis had done such a good job. But, Luiss pictures had proven we werent going to be warm long. So, Chris extended a deal to us that we just couldnt pass up. (and so generously stayed until all of our questions were answered) Then, in comes Will Finnegan and his crew. Please remember, weve had every season repairs for years so I thought I knew what to expect. Well, the bar has been raised! Will came in and installed a new unit and it is beautifully installed. Seriously, it puts the original installation to shame! Every single detail shows how much he cares. Its very comforting to know that someone cares that much when the investment is such a great, but necessary sacrifice. I truly cant thank Cheeky enough (and we are also happy new members of the Cheeky Total Care Club for maintenance)

Review 8 (2024-12-05 - Rating: 5)
Terrance was very polite, knowledgeable and efficient. He came earing than promised and effectively showed me my options, while not being pushy. It was a breath of fresh air. Great experience.Cameron was very knowledgeable and polite. Showed me some things I had never noticed. Very thorough and patient. Another great experience.

Review 9 (2025-01-06 - Rating: 5)
Kris was excellent. His service was great plus he knows his job very well, explained the technicalities with ease and most importantly resolved our heating problem.His service is a definite 5 star!

Review 10 (2025-01-07 - Rating: 5)
Justin did our heating maintenance & installed two Nest thermostats. He was professional, knowledgeable & answered our questions. When we had to call him back about an issue with one of the thermostats later that day, he came back the same evening & helped us with that. He was friendly & wanted to make sure all was running smoothly.

Review 11 (2024-12-19 - Rating: 5)
Tech Wes was knowledgeable, was able to answer questions, highlighted a couple of issues I had not heard from other companies.He offered 3 options for my situation and was able to bring the estimate into my price range. This is huge for me and appreciated.

Review 12 (2024-12-30 - Rating: 5)
Jonathan was great! He quickly diagnosed the problem and got my system up and running in no time. I know I can always rely on Cheeky’s fantastic team members to provide quick, reliable, and dependable service!

Review 13 (2024-11-21 - Rating: 5)
Ryan did an excellent job in a very timely manner clearing a clog in my plumbing. I’ve had a contract with this company for over 20 years. Family owned business with great employees. Have recommended them for many years!

Review 14 (2024-11-18 - Rating: 5)
Regan was very good. Very thorough. He explained everything he found in the inspections and gave several options to make the systems work efficiently.Regan installed Nest thermostat. Did a very good job. He made sure Nest was connected to internet and working properly before he left. Good job!

Review 15 (2024-10-18 - Rating: 5)
Absolutely Top Notch Service! Just had a New Furnace and A/C unit installed with Ductwork and Cleaning. Charlie and Cody were an Amazing team that provided Very thorough and professional service. They also took the time to go over everything and give us tips on our new units. We could not have asked for better. Thank you to both of them and the Great deal we received. So pleased!

Review 16 (2024-12-08 - Rating: 5)
This 5 star review needs an explanation. I made my first appointment by internet. Service technician, Cameron came out on a holiday weekend to address no heat in the house. After some discussion on replacement of the system, Cameron called Wesley the salesman to come out on Monday morning.My background is customer service in a mechanical service industry. I built my questions for replacing my 20 year old unit. After many questions and correct answers, Wesley gave me several options to consider. I chose a hybrid heat/air conditioner system with several options that benefited my house mechanically with tax credits. I explained the urgency to have the system installed before Thursday.On Wednesday Joshua and Brandon arrived at 8:30. I watched Joshua and Brandon all day doing the install. I am very meticulous with anything I do. I have to say that Joshua and Brandon are professional in what they do, down to every detail of installation. Joshua and Brandon worked on the unit until 7:00pm that night. The next morning Joshua and Brandon returned to complete the thermostat wiring. They completed the install and the house was warm for my wife’s party. I had Joshua and Brandon install a water heater that was part of the package on Friday. This was installed just as professionally.In today’s environment, I must say to find employees that take this much pride in what they do is unheard of. That is what Cheeky reputation is built on, employees like Cameron, Wesley, Joshua, and Brandon. Keep up the great work.

Review 17 (2024-12-16 - Rating: 5)
Nikita is, as usual, awesome! Hes usually the professional that shows up and is assigned to us and we think hes great. Nikita is knowledgeable, friendly, conversational, and very helpful and accommodating. Hes is a big reason we enjoy our business relationship with Cheeky.

Review 18 (2024-11-02 - Rating: 5)
Jonathan did an excellent job of bringing our tankless water heater back in service. He was very professional and polite. He was transparent about our current system and gave us some options for keeping our system running or replacing the inferior equipment that we are using now. Even though their rates were reasonable I signed up for a Cheeky’s membership for future service needs which provides discounts for any future services. I recommend this company.

Review 19 (2024-10-01 - Rating: 5)
Terrance showed up within an hour of me calling the company with an issue and was able to clear out drain lines and install a ceiling saver quickly and efficiently. He was extremely courteous and knowledgeable taking me through every step of the process and doing a thorough job even at the end of the day. We could not be happier with Terrance and our service

Review 20 (2024-11-02 - Rating: 5)
I’ve used Cheeky a few times, always with good service and excellent results! This week, Nikita installed a new water heater. He was friendly, thorough and answered all my many questions. He was prompt, courteous, fun, and quickly returned when I wanted the temperature adjusted. I trust Cheeky.

Review 21 (2024-09-04 - Rating: 5)
Mark did a fantastic job. He installed a new heating and A/C system. He was very knowledgeable and professional in good work. He was very courteous and friendly and went over and above expectations for his attention to detail and explanations of all the work!

Review 22 (2024-12-04 - Rating: 5)
Kris did an amazing job for us! He was extremely knowledgeable and had our problem figured out and fixed quickly. He was able to show and talk me through the problem which was great. Cant reccomend Cheeky enough!

Review 23 (2024-10-15 - Rating: 5)
Terrence was phenomenal! He explained exactly what was going on and was very encouraging and informative. He was not pushy and genuinely wanted to be sure that our family would be in great shape for the winter season. I highly recommend him to anyone!

Review 24 (2024-12-23 - Rating: 5)
Cameron was very professional and informative! Could not ask for more. He didn’t have a lot of options with our old equipment but made sure he exhausted all resources before providing what was needed.

Review 25 (2024-09-10 - Rating: 5)
Luis M is an exceptional technician. We enjoy his visits to our home; his friendly greeting; pets the dogs; wears his booties. He checks every part of the systems that we have and explains what we need in a way that we understand. I highly recommend Luis. We took a photo of my Cheeky aqua and orange outfit.

Review 26 (2024-12-20 - Rating: 5)
Regan Kennemore did a great job servicing a new furnace with a glitch. He methodically walked through he repetition of the problem and various solutions until he nailed the root cause. He stayed and thoroughly tested the system after installing the new part. Works now. Regan was courteous and professional.

Review 27 (2024-10-07 - Rating: 5)
Ryan helped us with the issue. He is extremely knowledgeable and he knows his work. He was able to sort out and fix the issue i no time. I will highly recommend him.

Review 28 (2024-07-23 - Rating: 5)
When my AC went out late on a Friday afternoon, Cheeky was able to send a technician to my house the next morning. Nikita was very courteous and patient with my questions. He took time to thoroughly explain what was happening with my HVAC system. After trying some repairs, I decided it was best to replace. Cheeky was able to provide a number of choices and great, detailed info on all the different options. I’ve been very pleased with the service I’ve received from this company. Will definitely recommend them to family and friends!

Review 29 (2024-07-02 - Rating: 5)
DC Cheek was great, they came out so quickly and gave me so many options to fit my financial needs. My service expert, Matthew Lamey, was amazing! He was so knowledgeable and patient explaining everything to me. He got me a much better deal and really worked hard to help me get a unit that I could afford. He was so friendly and personable and I definitely recommend them!

Review 30 (2024-04-18 - Rating: 5)
We recently had Ryan from DC Cheek install a new kitchen faucet and replace a leaking faucet valve in the bathtub. Ryan did an excellent job and was extremely professional. He did the work very quickly and thoroughly. I would recommend DC Cheek for all your home services.

Review 31 (2024-11-11 - Rating: 5)
I scheduled a plumber through the website and had someone on site within a couple of hours. Nikita was extremely professional and efficiently replaced our leaking shower faucet cartridge. I would definitely recommend their fast, friendly service!

Review 32 (2024-11-07 - Rating: 5)
Thank you Ryan for all of your help with our plumbing leak. I appreciate your clear communication and help with the insurance claim.Additionally the new outside hose bibs and the new shut off valve for this aging home was just what we needed!Thanks for making it look great and improving the function and safety of these outside hose bibs.

Review 33 (2024-08-29 - Rating: 5)
Chris was great to deal with. He evaluated our need ad provided us with a few options. I felt Chris worked to make the right deal for us.Charlie is very knowledgeable, professional, & friendly. I would hire Charlie. His co-workers were very professional and respectful as well.

Review 34 (2024-10-25 - Rating: 5)
Had an issue with the furnace in the home we purchased in August 23. They sent Kris Repka and he was absolutely amazing. He texted with a ETA and was spot on, professional, knowledgeable, and genuinely a nice guy! You better keep your hands on this one! Very satisfied and wouldnt call anyplace else. Thanks again Kris and DC Cheeks!

Review 35 (2024-12-15 - Rating: 5)
Awesome service at a great price. Cameron was really fast and on time. He did suggestions to improve insulation and was clear ln what was urgent and what could wait

Review 36 (2024-12-04 - Rating: 5)
They were able to come out the same day. Problem seems to be fixed so we are able to stay warm now. Kris seemed very knowledgeable and was most definitely very friendly and respectful.

Review 37 (2024-07-19 - Rating: 5)
Out technician Jonathan M. was AWESOME! He took his time to explain and walk us through our options. He answered all our questions and even went above and beyond to provide suggestions and ideas. Cheeky will be our ONLY choice for our heating, cooling & plumbing needs moving forward, and we’ll request Jonathan to come out whenever we can! Thank you for the exceptional service!

Review 38 (2024-10-30 - Rating: 5)
Regan worked very hard to add a new air outlet in my family room. He has to go up and down the attic to do the installation properly. Wish they had one more person with him then it would have been quicker and time saving. Affected area and floor was cleaned before leaving.

Review 39 (2024-12-30 - Rating: 5)
Logan was very professional. He did an excellent job checking everything to be sure everything was working as it should. After his inspection he sat down and went over everything with recommendations as how I could improve my unit.

Review 40 (2024-12-20 - Rating: 5)
Last week we asked Cameron of Cheeky Heating, Cooling, & Plumbing to find and fix a problem with one of our furnaces. What made this problem more difficult was the intermittent nature of the symptoms. Cameron found a key symptom and used that to troubleshoot the problem. Cameron was able to find and replace the failing part. Throughout the hours it took to fix the issue, Cameron kept us informed.A week later, the issue has not reappeared. Well done Cameron and Cheeky.

Review 41 (2024-10-29 - Rating: 5)
Nikita was a fantastic help with installing our new water heater! Not only was he friendly and efficient at his task, but he also went above and beyond in his service by inspecting a few other minor concerns we had and answering all of our questions.

Review 42 (2024-12-04 - Rating: 5)
I have heat again. It took a while to figure out the problem, but the technicians work through the problem and had tenacity and integrity and was able to figure out the problem and they never gave up! I can honestly say that my warranty and my service agreement with Cheeky heating and air is the way to go. Great job guys I love the service they provide

Review 43 (2024-12-01 - Rating: 5)
Our lead installer, Mark Sanchez, was extremely professional and highly knowledgeable. He was patient in answering all of our questions. He is personable and friendly. He goes above and beyond for his customers. Promote this young man! This man deserves a bonus. He is such a great role model for other installers. He should be training installers, in customer care and customer service, when you are on the job. He is the perfect face for Cheeky. We hope all your installers are as personable and friendly, as this young man. His care of his craft shows in how he leaves things clean and tidy. It shows that he cares about what he does and how it looks when he’s finished. That alone, reinsured us that we chose the right company to do our work. It made us feel confident in continuing to have a customer relationship with Cheeky. It also, encourages us to highly recommend Cheeky to other people.His assistant, Cody, is also a friendly, caring gentlemen. Not sure if he was trained by Mark, but he has been trained well in customer relationship, while on the job. He was a pleasant person to be around. He also was clean and tidy with all of his work. He will be a great example as a lead installer. They were both, a pleasure to have in my home. People always dread workmen coming in and installers working in their home. Yet, these two men made it a pleasant “disturbance”. We must reiterate how clean, tidy and respectful they were, while doing work in someone’s home. They get a 5 star rating!⭐️⭐️⭐️⭐️⭐️~Mark and Itura (Willingham) Weber

Review 44 (2025-01-07 - Rating: 5)
Matt was incredible. He came out to my house, after hours, & set up a new thermostat. He walked me through the app & gave me plenty of demonstrations so I can feel confident using this new product. He was quick, polite, & very efficient. Thank you so much!

Review 45 (2024-07-08 - Rating: 5)
Had a consult for an AC replacement and Chris Kovach was an amazing salesman. Went through all the issues with my current system and took his time going through my options for new systems and made sure to help me understand the tax credits at each level. Really good experience I plan to use them for my install once me and my wife talk over the options.

Review 46 (2024-08-29 - Rating: 5)
Savannah does excellent work and keeps me informed on the work being done. Also, she is knowledgeable and makes recommendations for things that could be needed in the future.Savanna is professional while also being very personable. I like that she wore protective foot covering when stepping inside my house.I would recommend her as a technician to anybody.

Review 47 (2024-12-11 - Rating: 5)
The gentleman was very punctual and polite , he was also very knowledgeable about code requirements.Great job i would definitely use them again.Rob ward

Review 48 (2025-01-07 - Rating: 5)
Justin was fantastic, he explained what was needed for my unit. He took care of the install the same day. 1/7/25 Cameron did a GREAT job today. Very polite and professional. He explained the work and I feel confident in his abilities. Thank you Cameron 😊

Review 49 (2024-10-03 - Rating: 5)
Kris did another great job, as usual. He called to check and see if it was all right if he didn’t get here till about 12 or 12:30 because his previous job was taking longer than they had planned . I told him absolutely it was fine. He Arrived within the new timeframe he had given me. And once he set right to work doing the checking of the heating system. When he had finished, he explained to me that everything looked really good. He had checked the filter. It was in good shape and he ran a test run with the thermostat to make sure it was working. Very professional, friendly and caring attitude the entire time he was here. I would say he is a great employee and a fantastic credit to your organization. I would welcome him back to do any servicing I ever needed done without a moments hesitation. Most rating systems are one to ten, ten being the best. I’ll give him a 10+.

Review 50 (2024-11-30 - Rating: 5)
Cameron was knowledgeable, and efficient. He came diagnosed the problem and had it fixed within an hour. I highly recommend Cheeky Heating & Air.

Review 51 (2024-07-19 - Rating: 5)
Nikita answered my emergency call within minutes and had my AC working 100% in less than 15 minutes. I recommend him and Cheeky for any AC problems. Customer care and veteran discounts should be enough reasons to call them for help! Well done!

Review 52 (2024-08-31 - Rating: 5)
Branden, DeVonte, Jason, Mark & Eric did a great job on a challenging job. They were friendly, hard-working and professional.We would definitely use them again! Congrats to Cheeky on great hires!

Review 53 (2024-08-13 - Rating: 5)
The unit finally gave up and I am lucky I was called the good guys at DC Cheek Nikita, Will and Chris. They were able to get my appointment in, ran in to a few extra problems but through it all and a long day for the crew I want to say a special thank you to all you did for us during the hottest days of the year. Thank you DC Cheek.

Review 54 (2024-10-16 - Rating: 5)
Ryan did a great job and we found more things for him to fix for us and we know he will do a great job! He was also super friendly and professional.

Review 55 (2024-07-17 - Rating: 5)
Wes was very thorough while inspecting our air ducts and HVAC unit. He listened to all my concerns and answered all of my questions. He also offered us many options on how to make repairs and better the airflow and air quality in our home. Professional and very affordable solutions.

Review 56 (2024-11-15 - Rating: 5)
Luis was great. He was very thorough and explained things as he went. We are so thankful that our heater was fixed before he left.

Review 57 (2024-10-15 - Rating: 5)
Great company with very friendly and competent employees! I have never been disappointed. Charlie Estrada and his associate worked very hard today and did a great job. Thank you very much!

Review 58 (2024-10-30 - Rating: 5)
Joshua, Kris and Matt are very nice, polite, friendly and professional. They are very thorough and explain everything to make sure the customer understands what’s happening.

Review 59 (2024-07-22 - Rating: 5)
Leeson did a great job checking the installation of our new hvac. He explained how it worked & even pointed out some issues we would have never known that he’ll have the technicians fix to ensure the system runs efficiently & safely. All of the people we’ve interacted with at Cheeky have been nice & helpful.

Review 60 (2024-11-10 - Rating: 5)
Luis was our technician today. He was very friendly, professional and knowledgeable. We are very happy to be in the Cheeky family.

Review 61 (2024-09-10 - Rating: 5)
Terrence Jones did a fabulous job with my semi annual HVAC tuneup. He completed my previous spring tuneup as well, so was well acquainted with my multiple systems. Quick and efficient, with no followup required. Very pleased once again!

Review 62 (2024-08-01 - Rating: 5)
Matthew Lamey was the technician that worked on my system. He did an excellent job diagnosing the problem and explaining to me my repair options. He also gave me good ideas to help prolong the life of my system. He was professional and courteous.

Review 63 (2024-07-19 - Rating: 5)
He did an outstanding job. His work was extremely thorough, providing a comprehensive explanation of the issue and accurately diagnosing it. His attention to detail and clear communication made the problem easy to understand and address.

Review 64 (2024-12-11 - Rating: 5)
Regan was a total pro. Polite, punctual, informative, knowledgeable. He was pleasure to have in our home for the HVAC service.

Review 65 (2024-07-29 - Rating: 5)
Today is Mon. 7/29 @ 9:40 AM.Chris (technician) left our house on Friday 7/26 at about 1 PM ET and we have NOT had hot water since. We have had to take freezing COLD showers since Friday and we cannot wash clothes or dishes with hot water.I called DC Cheek on Sat twice and I sent an email alerting them of the issue. No one has returned my call.I called DC Cheek again this morning and had to explain the issue.I have been told the same technician will return to the house today BUT I am not comfortable knowing the same resource left our house without validating (or waiting to validate) everything was back to normal before he left.This is extremely poor customer service and I am considering shifting to another company if this does not get resolved ASAP. - Dante F.***UPDATE***Mon. 7/29 @ 2:15 PMCheeky Technical Rep Chris came back to house, assessed the issue and fixed the problem.It was unfortunate that Cheeky did not have anyone on call over the weekend to address the issue however, they made this a priority and fixed the issue.I am updating my review to 5 Stars with the hopes they will see the importance of having someone available to follow up on work done on Fridays. - Dante F.

Review 66 (2024-07-09 - Rating: 5)
Jonathan did a wonderful job. He made great suggestions on how we can improve our system and explaining the reasons for each. There was no pressure- just education. We got the annual system package that covers both our tankless water heater and HVAC system. We will request him back when we do further maintenance and upgrades. We are very impressed with this company as a whole so far!

Review 67 (2024-06-26 - Rating: 5)
DC Cheek (now called “Cheeky”) is a great company! They always provide excellent customer service and clear communication. Our AC maintenance visit today by Charles was excellent as usual! He was professional, kind, and timely; he thoroughly explained everything that he did.

Review 68 (2024-08-09 - Rating: 5)
DC Cheek and Matt were great, showed up on time, very knowledgeable and professional. I have used them many times. He took care of my maintenance, and fixed an issue I was having. I would recommend them to others.8-7-24, had new outside AC unit replaced. My AC stopped working on a Sunday, and the technician was able to come on Monday to inform me that my compressor had seized up, and that it might be more cost efficient to replace the entire unit, which is what I decided to do. I had 2 quotes from Chris by Tuesday morning, he was great explaining everything, and an appointment made that afternoon for Thursday to replace the unit. Josh and Zach were outstanding, and took care of everything. While I hated having to spend the money on an ac unit, I could not have asked for a better experience from Josh, Zach, and Chris. I have been with Cheeky for over 7 years on a maintenance contract, and will continue to be a loyal customer.

Review 69 (2024-12-31 - Rating: 5)
Overall experience was great! Our technician, Regan, was extremely thorough, knowledgeable and walked us through all of his findings.

Review 70 (2024-12-13 - Rating: 5)
Chriss work could only be improved if he came with a 50% off coupon. Nice guy, good knowledgeable worker.

Review 71 (2024-12-19 - Rating: 5)
Regan did a very professional and thorough inspection of my heating system and explained everything he did and asked if I had questions.Very pleased.

Review 72 (2024-12-05 - Rating: 5)
Terrance was pleasant and professional service technician. Excellent customer communication and performed the required maintenance with no problems.

Review 73 (2024-11-08 - Rating: 5)
Regan did a thorough inspection of my HVAC unit. He was professional and gave me a summary of things that need maintenance. No scare tactics to upsell. Glad to have the total care plan with Cheeky.

Review 74 (2024-08-20 - Rating: 5)
They are prompt and provide good service when it comes to fixing HVAC issues.However, they do not honor their courtesy appointments that is included with their annual membership/subscription. It’s as good as not having a membership.

Review 75 (2024-06-06 - Rating: 5)
John did an excellent job of keeping us up-to-date with the progress of the repair. They evenf installed a couple of temporary air conditioners in the house to get us by until the part came in. We would get a call every day from John letting us know if the part had come in and what the tentative schedule would be when it did. John is very professional, and is a wonderful ambassador for Cheeky. He is definitely an asset to this company.

Review 76 (2024-12-10 - Rating: 5)
They did a great job. Very timely and were very clean. Would definitely have him do the work again.

Review 77 (2024-06-18 - Rating: 5)
Had routine service done on heat/ac unit by Savannah and she did a great job. Explained everything she was going to be doing andwas very professional and a pleasure to talk with. She answered all my questions andwas very thorough. Very pleased with everyone I have had contact with at DC Cheek.

Review 78 (2024-06-18 - Rating: 5)
Listen, theres a reason theyve been the Best in Forsyth for many years. When replacing my old system was necessary, everything from diagnosis to post installation was top notch. After Alex was first to thoroughly and professionally investigate the problem, I spoke with Wes, who also diagnosed the problem, to discuss options. He walked me through the process and patiently answered a ton, and I mean a ton, of questions promptly. Incredibly knowlegeable and kind. A new system isnt exactly cheap, and Wes worked with me to find a system and presented a purchasing solution that was totally doable and as painless as possible. I am grateful. Mark, Zach, Will, and Brendan respectfully handled the installation, and it was completed in less than one day. And every time it was necessary to call the company, Shea and Lisa were absolutely wonderful. DC Cheek may be a company, but they treat you like a good neighbor youve known for years. Highly recommended!

Review 79 (2024-07-26 - Rating: 5)
I had a great experience. Luis discussed a few items that needed to be addressed. He promptly took care of my issue. He was able to do this because my service history was detailed and organized. He was very professional, worked hard, and went the extra mile to earn our business. Another great representation of DC Cheek!

Review 80 (2024-09-10 - Rating: 5)
Fast weekend response. Diagnosed problem quickly and addressed right away. Also, Johnathan was very friendly, professional, and explained things simply. Would recommend.

Review 81 (2024-06-06 - Rating: 5)
Matthew was amazing! He got here early to the appointment and had everything running within a timely manner. And they offered me a really great service contract which includes my plumbing as well. Highly recommended 😊

Review 82 (2024-10-17 - Rating: 5)
Always happy with the service from DC Cheek. Use their monthly subscription plan for all your system checkups and discounts on parts. Cameron did my recent heating systems checkup and was great. Never had a bad experience with any of the team and have used them for years now.

Review 83 (2024-05-09 - Rating: 5)
Jonathan is the best. He is very professional and polite. He is very thorough with the inspection, diagnosed the problem with our HVAC unit and explained every details with photos. Chris was awesome. He is very knowledgeable and very responsive. Will and his buddies did an excellent job installing the new unit. All of them are very polite. Quick response from DC Cheek, from diagnosis to new installation in 2 days. I highly recommend them.

Review 84 (2024-03-22 - Rating: 5)
DC Cheeks continues to be an exceptional service provider. Our service technician Logan Stewart was exceptional. He was very detailed focus, great positive energy, and ensured that we understood what service he was providing with solid recommendations on improving our environment. He was very personable and we hope he provides service to us again. Our eight years of partnering with DC Cheeks has been top notch.

Review 85 (2024-08-06 - Rating: 5)
Savannah was very professional and informative on findings. She provided steps to take to ensure optimal performance from my units.

Review 86 (2024-04-29 - Rating: 5)
I called on a Sunday afternoon with my compressor not working. They had a tech out same day. Phillip was extremely knowledgeable and polite. He was able to diagnose the problem quickly. We decided to fix it Monday morning as it was getting too late and dark. Logan came out on Monday morning with the part. He ensured it was totally fixed before he left checking the system. They were both great!! I highly recommend them.

Review 87 (2024-07-17 - Rating: 5)
Very professional to have someone come and inspect our HVAC install. Leeson did a very thorough inspection and found a few items that needed to be corrected. I thought they were minor items but he said they weren’t up to their quality standards. A couple of installers came out the same day and corrected the items. Very impressed.

Review 88 (2024-06-13 - Rating: 5)
I have been using Cheeky, formerly DC Cheek, for years now for my a/c and heating maintenance and repair. They always explain everything in a way you can understand, I have never been pressured to purchase anything I wasn’t interested in, and they are all so friendly. Corey was great with explaining what was needed and did a great job.

Review 89 (2024-08-26 - Rating: 5)
DC Cheek was extremely professional. They came out quickly and took care of our problems right away. We needed a new furnace and duct system. They had the work completed in a day and a half. We are very happy with our new system. Everyone was very straightforward, professional and thoughtful. I recommend this company.Update: Justin was out today for a regular checkup. He was very good and personable as well as professional. He’s an asset to Cheeky for sure.We appreciate your service.

Review 90 (2024-11-01 - Rating: 5)
Terrence did a great job. Hedid explain my new thermostat.Serviced Air conditioner and asked if I had questions..

Review 91 (2024-07-16 - Rating: 5)
Charles was very professional and understanding of my situation.Took time to explain to me all my opinions,He was able to explain to a lay person just what had taken placeI appreciate the extra time and there was no pressure as to my decision..

Review 92 (2024-12-19 - Rating: 5)
Communicates well pointed out all the areas that we need to address, including April air filters and airflow distribution as well as setting up our new furnace install installation in October

Review 93 (2024-07-01 - Rating: 5)
On-time, fair pricing, very friendly and professional technician. When we had trouble scheduling the provider we have had for years, we called DCC and they came out right-away and I was very pleased with their service. I woudl not hesitate to recommned them to anyone - and now I did :-)!

Review 94 (2024-11-28 - Rating: 5)
Love having a service plan with Cheeky.. it makes it so I always get quick and responsive service. Needed to get my annual water heater maintenance done quickly, as it was starting to have issues. They were able to get me in same day (bc of a cancellation) and take care of everything for me. Ryan came and was very knowledgeable about the water heater that we have and was able to check everything out and make sure it was able to continue working properly. He went the extra mile to check some parts that were throwing error codes and ensure they were fixed before he left. Continue to be a happy customer.

Review 95 (2024-07-22 - Rating: 5)
Our A/c went out and they came out immediately. The guy that came out was great! His name was Nakita. He was so knowledgable, respectful and efficient. He took pictures and went into detail about why was wrong with the unit. He gave us options.. from a bandaid to complete replacement. Then Someone else came out that night to discuss several replacement options and pricing.. They came out the next day to do a complete replacement of our unit and furnace. The crew was amazing. Done in one day. Cleaned up too. The unit works great and the google nest controller is awesome! Im very happy with them and we got a 10 year labor and parts warranty with the subscription which also has them coming out 3 times. year for maintenance. Definitely recommend!! Matt and Mark were great too!

Review 96 (2024-07-19 - Rating: 4)
My less than 3 year old compressor failed. While under a parts warranty, the labor cost was going to be significant. Cheeky was able to work with me to replace the unit at a fair cost.

Review 97 (2024-06-25 - Rating: 5)
He was very polite and thorough. Im very pleased. Thoroughly explained what he was doing and benefits of having system installed.

Review 98 (2024-12-20 - Rating: 5)
Nikita did an outstanding job with the installation of our water heaters and pressure relief valve. I appreciate him and the team at Cheeky for their courtesy and their timeliness in the completion of our install.

Review 99 (2024-07-20 - Rating: 4)
Luis did an outstanding job. Very knowledgeable in his work. Also very helpful tips on what I needed. He is friendly as we were talking about life an etc.

Review 100 (2024-12-24 - Rating: 5)
Nikita is a professional HVAC technician who takes great pride in his work.

Review 101 (2024-12-17 - Rating: 5)
Regan was very thorough. He explained all the nuances of the systems and had answers for all my questions.

Review 102 (2024-05-27 - Rating: 5)
I’ve used them before and never had an issue. Today was the same. John came out within 2 hours of my call and in a holiday!! He was professional and knowledgeable and had the AC back up and running quickly. Highly recommend!!

Review 103 (2024-12-02 - Rating: 5)
Regan Kennemore was very polite and professional. He made sure I didnt have any questions. Also very knowledgeable.

Review 104 (2024-12-23 - Rating: 5)
Our tech Regan K was very thorough & explained everything he was doing. He answered all of my questions.

Review 105 (2024-08-09 - Rating: 5)
Savannah Headrick is such a great tech! She was polite, covered her shoes before entering the home and was very thorough when checking our ac units.

Review 106 (2024-04-18 - Rating: 5)
DC Cheek was recommended to me by a family member. Jonathan Murphy, Technician, arrived on time. He was very personable from the start. He asked me to show him my air condition units and explained what he planned to do. Fantastic job and reasonably price. I elected to join their annual membership.Strongly recommend them.

Review 107 (2024-10-31 - Rating: 5)
Corey was awesome! He spent two hours here trying to find the problem of why the unit wasn’t getting voltage. He worked through a couple different things and ultimately figured it out that it was a bad switch which wasn’t probably installed from when the unit was put into the house 15 years ago. He replaced the switch and we now have nice cold air upstairs. He worked his butt off in the awful heat in the attic on a very hot day. His shirt was drenched in sweat. I offered him a couple water bottles to drink which he gladly took. Again, he did an amazing job and he was such a hard worker. If I ever have any issues in the future I’m requested him as my technician if he’s available.

Review 108 (2024-07-14 - Rating: 5)
John Watkins was great. Arrived timely and quickly found the issue with my AC system. Amazing service. I highly recommend DC Cheek.

Review 109 (2024-03-15 - Rating: 5)
Nikita did an amazing job fixing our problem. He was very thorough, explained everything for us, and did everything in a timely manner. He got it all done the same day vs. waiting days for parts to come in and possibly getting to us the following week. Highly recommend this company and technicians. :)

Review 110 (2024-05-07 - Rating: 5)
We had some issues with our HVAC and Matthew came out for an emergency repair. He was honest, thorough & respectful. He saved us from sleeping another night in the 80 degree heat! We are so appreciative of Matthew and DC Cheek!

Review 111 (2024-11-19 - Rating: 5)
Ryan arrived as scheduled and did what it took to extend our gas line. We appreciate his knowledge and hard work!

Review 112 (2024-11-11 - Rating: 5)
Regan once again did a fantastic job today when he replaced the flue vent pipe and installed the new main system start component. We truly appreciated how quickly he responded to our report of the problem. He is a very kind and compassionate guy.

Review 113 (2024-10-15 - Rating: 5)
Cody was very professional he found the problem with our unit very quickly Cody was easy to talk to and we enjoyed having him to help us

Review 114 (2024-09-28 - Rating: 5)
Our service was fantastic! Ryan came out immediately, diagnosed the problem, and fixed our bathroom leak. Excellent service!

Review 115 (2024-07-12 - Rating: 5)
Corey was on time, professional, and friendly. He went above and beyond what I’d consider normal to be sure my HVAC was working appropriately. I highly recommend him!

Review 116 (2024-09-04 - Rating: 5)
We called Cheeky when we realized our system wasn’t working properly. Nikita was at our house within 90 minutes. He took pictures and made drawings to thoroughly explain everything to us. 5 stars!

Review 117 (2024-10-16 - Rating: 5)
Weve used Cheeky several times for HVAC maintenance, leak repair, and parts replacement. Theyve always been on time, efficient, and transparent on all recommendations and repairs. Regan came by today for our furnace tune-up and was very professional, courteous, and efficient. I would highly recommend them.

Review 118 (2024-12-24 - Rating: 5)
Our recent tech, Regan, was professional, friendly, and knowledgeable. We would definitely recommend Cheeky!

Review 119 (2024-11-04 - Rating: 5)
Dustin was friendly, knowledgeable and punctual. Not having water was difficult and he understood and got it back on ASAP.He put in a new water shut off valve in our basement within 20 minutes. He even installed the shower cartridge assembly I purchased to fix our shower leak all on a Sunday morning.Thank you!!

Review 120 (2024-04-03 - Rating: 5)
Alex was absolutely wonderful. He is very knowledgeable of every aspect to providing outstanding service. His communication skills are top notch, very thorough. A pleasure to work with. Gave great advice regarding power surge issues and failures.

Review 121 (2024-11-07 - Rating: 5)
Regan is an Amazing guy. Explains everything in detail and very honest. He has waited for me and explained everything that is needed at the moment. Happy to work with him.

Review 122 (2024-09-11 - Rating: 5)
Cheeky did a great job installing a new water heater when the old one went bad. They were timely and made sure we had hot water with minimal down time.

Review 123 (2024-12-31 - Rating: 5)
Kris Repka was great. He was kind, helpful, professional and knowledgeable. I highly recommend him and will ask for him for future services.

Review 124 (2024-01-31 - Rating: 5)
Both Chris and Nikita were great when dealing with my HVAC. They were knowledgeable and made the process very easy. Quick turnaround with scheduling and the company as a whole was very accommodating. Mark and Brandon came to install the new system. They worked solid for 9 hours and could not have been more courteous. They answered any questions I had and cleaned up better than any contractors Ive ever had working in my home. Great experience!

Review 125 (2024-02-16 - Rating: 5)
This company has always been great to deal with and my visit today was no different. Cory and Savannah were nice, knowledgeable, and took time to explain our repair/replacement options. Look forward to continuing a relationship with the company and have Cory back to help keep my house cool and water hot.

Review 126 (2024-11-14 - Rating: 5)
My technician, Kris Ripka, was a little late but called in advance to make sure I was ok with him still coming. He did an analysis of both systems; explained what my problems were and the short / long term options and solutions. He explained everything in language I could understand. He was very professional and knowledgeable. He explained what the mission and goals were for Cheeky as a leader in its industry. I look forward to having him as my tecnician in the future. It was a great learning experience for me.

Review 127 (2024-07-04 - Rating: 5)
Excellent service by an exceptional employee (Jonathan)! He is very friendly, knowledgeable and courteous and I am very pleased with my experience. Would highly recommend the company without hesitation.

Review 128 (2024-10-14 - Rating: 5)
Nikita Rodabaugh with Cheeky Heating and Air was very professional and friendly.He explained everything he was doing and answered any questions I had.

Review 129 (2024-12-19 - Rating: 5)
Cannot say enough about Nikita and the service he provided, he was courteous and knowledgeable and answered all our questions in such a polite manner! Thank you!!!

Review 130 (2024-10-12 - Rating: 5)
Nikita did a great job. He arrived on time and got right to work. He was very knowledgeable and efficient. We have used Cheeky for years and have always had good service.

Review 131 (2024-10-17 - Rating: 5)
DC Cheek performed the plumbing inspection and maintenance today. Ty was super friendly, very informative and did a thorough job. He also took the time to discuss options for whole house water filtration. Would highly recommend Cheeky plumbing and heating.

Review 132 (2024-12-02 - Rating: 5)
Nikita was friendly and courteous, he displayed professionalism and knowledge in his trade.

Review 133 (2024-03-25 - Rating: 5)
The whole team is great! I have been using them for over five years. I had some hiccups in the beginning that were immediately rectified. Jamie and Lisa at the office are very understanding and make scheduling and billing that much easier! Now my family using them as well. Highly recommend

Review 134 (2024-07-03 - Rating: 5)
Very impressed with the DC Cheek/Cheeky organization. Terrence Jones is a thorough tech who communicates really well with 6 repair options to address our problem. I hope to work with Terrence again.

Review 135 (2024-10-17 - Rating: 5)
Terrence Jones came to do maintenance on my furnace. Very polite and listened to my concerns and answered my questions. Great job! Thank you, Terrence.

Review 136 (2024-03-08 - Rating: 5)
Note: 2 visits and 2 reviews under one post!!! Both 5 star!!!DC Cheek (Cheeky) had Alex and Charlie addressing and fixing a ventilation / carbon monoxide issue in my basement. Alex did the assessing and overseeing. He gave many great options. A day or so later, Charlie came out did the work installation in the utility room and explained the project process thoroughly. The basement smoke detector is no longer detecting carbon monoxide and the utility room is much more ventilated. Thanks!On a second visit for a routine HVAC check up Charles and John came over assessed the equipment (previous DC cheek work of the past). They are going to make improvements on our system to minimize the amount of dust in the ventilation and work on our water heater as well. Both techs had great ideas for future home utility improvements. Charles worked with his boss to get us the best deal possible on the work being done next week!Thank you, Charles!

Review 137 (2023-11-05 - Rating: 5)
We had our routine heating maintenance visit with tech Ryan Ekhlas, and it was an excellent experience! He was completely thorough in evaluating all 3 of our household systems, changing the filters, and providing us with feedback on his findings and advice. Weve been longtime customers of DC Cheek and have rarely had any issues, but Ryan provided a service experience that was exceptional even among a history of excellent service.If you are looking for a company to provide a routine maintenance contract on your home, we would highly recommend DC Cheek!

Review 138 (2024-03-22 - Rating: 5)
Ryan was an awesome, very personable technician who quickly confirmed my fears about the plumbing under my kitchen sink. He provided insight into possible solutions, both short and long term. Just another fantastic experience with this company who has yet to let me down since I started service with them last year.

Review 139 (2024-10-16 - Rating: 5)
Justin G. Did a wonderful job - I would request him to do our service again! He took his time and was very thorough with his explanations and information. Great job.

Review 140 (2024-05-16 - Rating: 5)
Luis was amazing with DC cheek. He was very knowledgeable and answered all the questions for me. He took the time to explain how the units worked and was very kind. I would highly recommend Luis if you need anything with heating & air.

Review 141 (2024-09-17 - Rating: 5)
Joshua Davis was our technician. Joshua was very knowledgable and a hard worker. The guys hung in there all day until the job was complete. They left the work area clean and hauled off all of the trash and old equipment. Also Joshua was polite and respectful, and Im sure a valued employee.

Review 142 (2024-06-07 - Rating: 5)
During our routine maintenance service Wes G was our technician. I needed to have my dryer vent cleaned and they offer that service also. Wes did a great job cleaning it, my inside connection vent and outside cover vent looked new again!Thank you! Nancy W

Review 143 (2024-02-29 - Rating: 5)
Josh and team were great and very efficiently installed our new air conditioner. Once the work was done, Josh gave us a detailed lesson on how to operate our new thermostat and even had us try it before he left in case we had any questions! Would definitely recommend!

Review 144 (2024-05-03 - Rating: 5)
Highly recommend this company to anyone! We joined the membership program about a month ago, after having our first service done by John and Phil who were both professional and knowledgeable, they quickly were able to diagnose the issue and notified us that our upstairs unit had a leak and was malfunctioning. Our units were the original units when our house was built in 08 so we knew we had to address them and were thankful to get so many years out of them. I then met with the operations manager Chris Kovach, who was thorough and gave us our options of how to proceed moving forward. We decided to install two new units which came with a furnace in our home.The install crew team (Josh, Zach, Mark, And Brandon) were scheduled to show up the following week and knocked it out of the park! They showed up on time as promised, and each team member knew their role and executed a plan of action on how to complete the job in one day. I believe this company operates with integrity, stands behind there quality, and will do a great job for anyone in the metro area!

Review 145 (2024-07-25 - Rating: 5)
Jonathan did a great job. Very pleasant and polite. Informed us of any concerns to look out for and installed a new thermostat which hopefully will save a couple bucks.

Review 146 (2024-08-23 - Rating: 5)
Johnathan did an excellent job today. He was on time and walked me through the whole process of what he found. He also gave me some options on what he recommended as a professional and what I could do to just get it back up and running. He was very patient and answered all of my questions.

Review 147 (2023-08-18 - Rating: 5)
Great service, knowledgeable and friendly maintenance tech, Matthew L. Great value with the plan and all that comes with it for $20 a month! Came fast when we had our AC out in the middle of summer for a repair. Repair tech Luis was great also. Love Lisa on the phones!! I have been very happy w DC Cheek!

Review 148 (2024-12-17 - Rating: 5)
Nikita was extremely thorough & professional as well as being friendly! He explained in detail what he was doing. He doesnt try to pressure you into anything and I find him trustworthy. I would love to have him as my dedicated HVAC tech! Great job Nikita.

Review 149 (2024-07-02 - Rating: 5)
My previous experience with another technician was bad and they covered up sending a new technician. The new guy Logan Steward was pro in his job and able to answer my question in details along with proactive in suggestive good practices for the efficient energy utilization.

Review 150 (2024-11-28 - Rating: 5)
Ragen did an awesome job.Very knowledgeable about our heat pump systems.

Review 151 (2024-06-18 - Rating: 5)
Savannah was great! She had great communication and knowledge, very sweet and explain everything with ease. Highly recommend her. 10/10

Review 152 (2024-12-19 - Rating: 5)
Chris was so professional and knowledgeable would recommend him to anyone looking to get their heating and air system fixed

Review 153 (2024-04-17 - Rating: 5)
Ryan is very knowledgeable and professional. He called ahead with an estimated time of arrival and when he arrived he took the time to go through my list of concerns. He then did a very thorough inspection of both of our heating and cooling units. I had a number of concerns with the system in our attic. Ryan took the time to find the root cause of each of the issues and provided photos of components inside the air handler that were causing our system problems. He explained the issue and offered options for a solution. He also helped to schedule a consultation with an air comfort specialist.

Review 154 (2024-06-24 - Rating: 5)
Cheeky responded with a technician samd day for my ac unit not cooling properly. Matthew Schwingel was incredibly knowledgeable and proficient, finding the root cause and fixing it within a few hours. Highly recommend

Review 155 (2024-12-02 - Rating: 5)
Excellent service! I appreciated their thorough inspection of our new home.

Review 156 (2024-07-05 - Rating: 5)
I’ve been using DC Cheek (now Cheeky Heating & Cooling) for about 11 years (since I moved to GA). Hands down the best HVAC company around. David and Dustin built a solid company and culture, they build great relationships with their customers and ensure they are completely satisfied with their services. I love how they present at least 2-3 options to solve your issue and differing price points so you can make an informed decision on how best to proceed based upon budget and/or desired outcome.

Review 157 (2024-12-06 - Rating: 5)
Jonathan was excellent. He was prompt and efficient in resolving the problem.

Review 158 (2024-07-17 - Rating: 5)
John showed up a bit early even to an emergency AC outage. He came at 7pm in the evening, on a Saturday at 94 degrees. He got things back up and running. Saved two hot humans, two hot dogs and a bunny rabbit!

Review 159 (2025-01-07 - Rating: 5)
Mark and Cody just installed my new furnace. Extremely nice folks and did a great job. Just another great experience with Cheeky.

Review 160 (2024-11-05 - Rating: 5)
Today, Luis Medina came out and performed our bi-annual seasonal prep. What a genuinely professional individual with a heart. His findings were in line with our expectations. Couldnt be happier with his representation of Cheeky.I have been a long-standing client of Cheeky Heating Cooling & Plumbing, fka DC Cheek, and have always been very happy, with the exception of one resolved experience.

Review 161 (2024-09-13 - Rating: 5)
Justin did a great job servicing our AC units and offering recommendations on what could be done to improve efficiency

Review 162 (2024-06-24 - Rating: 5)
Nikita was a very man and answered all of our questions. He was efficient and was able to get us up and getting cool air back until they could put a new unit in.Thank you so much Cheeky!

Review 163 (2024-07-22 - Rating: 5)
Chris and the Cheeky team have always been incredible. Eleven years we have been with them and not a moment of regret.

Review 164 (2024-10-03 - Rating: 5)
Logan Stewart came to do the Fall HVAC maintenance. He was able to come earlier than expected, which worked out well for us. He did a thorough examination and cleaning of system and was very professional and friendly throughout the visit. He’s a top notch Cheeky representative.

Review 165 (2024-01-29 - Rating: 5)
Ryan Hargraves came over for a minor plumbing issue and identified the problem immediately and it was fixed right away! Very pleasant person.The entire crew was extremely professional and also caught a few things once they got a better look inside. Explained everything very clearly, and even the clean up was great. I would recommend them highly as it wasn’t just one person, but the whole crew doing a good job. Shawn, Cesar, Chase and Brandon stayed late to make sure everything was done perfectly. Very good crew!

Review 166 (2024-03-04 - Rating: 5)
Service itself was Excellent but the price was insane $1500 (too dang HIGH)! The one star is for the outrageously high price I was charged just to replace a water heater expansion tank that sprung a leak and a PRV. Unfortunately this happened while I was away (truck driver) and my options were quite limited. Never again tho. (See Update)*UPDATE*So today I was contacted by a company representative named Shelly. I must say I was pleasantly surprised that she reached out to address my concerns. We spoke for about 35 minutes and I must say that I’m pleased (hence the upgrade to 5 Stars) DC Cheek has won me back as a customer and I’m thankful that Shelly was able to hear my concerns and work with me on a satisfactory solution. Thank you again.

Review 167 (2024-04-26 - Rating: 5)
Wes from DC Cheek was extremely helpful and professional. He is definitely an asset to the company and to his profession. I would recommend this company and Wes to anyone in need of duct cleaning/dryer vent cleaning. Awesome job!

Review 168 (2024-11-07 - Rating: 5)
Chris showed up as scheduled, was friendly, provided me with some heating and A/C replacement options.We chose a replacement option and we scheduled it for Monday and the install went according to plan.Thanks Cheeky, and Chris and CharlieSincerely,Scott RCumming, Ga.

Review 169 (2024-11-20 - Rating: 5)
Logan Stewart performed our annual 11/24 HVAC service. He texted me that he was coming and even called to let me know he would arrive in 1/2 hour and so he did. We found him to be very pleasant and explained we had an issue with the sensor not working like we thought it should. He adjusted the thermostat program to read from both the thermostat and the sensor. So far it seems to work ok. As always we have found that your technicians provide excellent service which we appreciate. Thank you Logan, job well doneTerrence Jones performed our annual HVAC service on 4/30/24. It was the first time meeting him and we found him to be very personable. When completed he explained what he did and asked if we had concerns or questions. As we have experienced in the past, you have great technicians who are very pleasant who provide quality work.Jonathan and Corey performed our annual service today,10/11/23, and as usual we found both of them to be curtious and professional. As Corey is a new employee of your company Jonathan explained the various options we had to optimize our system and air ducts. Corey was very personable and will be a valuable member of the DC Cheek team.Jonathan performed our yearly HVAC maintenance today, 4/11/23. I have to say that I can’t remember meeting such a professional, thorough and pleasant young man. He did an exceptional job cleaning the condensers and proposed various repairs that we could choose to make our system run more smoothly. Unfortunately they are not something we can afford at the present time. Thank you for exceptional service today, Jonathan.

Review 170 (2024-06-30 - Rating: 5)
Had an emergency situation and they came out within an hour! Our technician Savannah was extremely knowledgeable and professional. She bent over backwards to find solutions.

Review 171 (2024-05-31 - Rating: 5)
Still extremely satisfied with DC Cheek (now Cheeky). John came out today to service our thermostat. Hes very knowledgeable and helpful!DC Cheek does an excellent job installing, maintaining and repairing our HVAC systems. Ryan provided exceptional service for us 7 months ago.

Review 172 (2024-09-08 - Rating: 5)
Nikita and Connor were fantastic. Very professional, explained the issue and offered several choices for repair.

Review 173 (2024-06-21 - Rating: 5)
Matt is very nice and looks into finer details and make sure the AC system is working. He was also prompt on time and called back to make sure the AC is still coming after six . I would recommend Matt

Review 174 (2024-09-26 - Rating: 5)
Your service people are extremely professional, polite and courteous. They arrive on time, do their job, clean up after themselves. I am so thankful for D. C. Cheek! Luis did a great job today.

Review 175 (2024-05-15 - Rating: 5)
I had to have a DC Cheek technician come out to find a water leak problem with my HVAC unit. Charles was prompt, polite and very helpful. He found the problem and came out the next day with part to complete the job. He explained everything so I could understand and even stoped back by my home to answer a question I had. Thank you again Charles for all your hard work.

Review 176 (2024-10-19 - Rating: 5)
Great job by all involved!!! Polite, neat and professional installers!! If needed, will surely use them again!!!

Review 177 (2024-03-07 - Rating: 5)
I absolutely love this company. Weve used them for several years now and have zero complaints. We have had the maintenance package for years, and let me tell you how much that helps! Theyve found issues that could have cost us thousands during our check-ups/tune-ups, and saved us from disasters. Weve also received priority service when our AC went out and saved us from heat-rage against each other (because any other company would have taken WEEKS to come out to help us, but DC Cheek is always there lickity-split). The team who came out today (Jonathan Murphy) for our plumbing tune-up were so professional and kind and I learned that the new-and-improved water pressure Ive been raving about? Apparently means that our pressure is nearly triple what it should be and could mean pending disaster. They always give several options for resolution (at varying pricing tiers) and never EVER pressure you into a purchase (and have had many visits where nothing was wrong or needing repair). All-in-all, DC Cheek is fantastic, reasonable, and always 100% professional.

Review 178 (2025-01-05 - Rating: 5)
Great Service on a Weekend when my heat went downThey came through to get me back goingThanksBilly Reynolds

Review 179 (2024-04-15 - Rating: 5)
Chris was very friendly and professional. He patiently answered my questions and walked me through the steps of the mini-split installation.He was very knowledgeable about how the process works and explained in detail the breakdown of the cost.

Review 180 (2024-11-27 - Rating: 5)
Nikita was extremely friendly, professional, and helpful. He was very concerned that I not be without heat during this cold snap and over the holiday and has done a great job. Thank you. Nikita did a fantastic job. Went the extra mile for me today. I would recommend him to anyone. Thank you Nikita.

Review 181 (2024-05-17 - Rating: 5)
Ryan was professional and courteous. He explained what my problem was in laymen’s terms. Answered all my questions. Above and beyond customer service. I signed a service contract with your company, thanks to Ryan. Looking forward to working with him in the future.

Review 182 (2024-05-16 - Rating: 5)
John was my service technician. I was very impressed. He was very friendly and was able to explain what was happening with my system using laymans term. I highly recommend the company

Review 183 (2024-06-07 - Rating: 5)
Great experience with Jonathan for my AC maintenance and cleaning. Arrived as expected, friendly, easy to talk to and he explained everything very clearly.

Review 184 (2024-07-09 - Rating: 5)
Had Chris Pye out to perform a plumbing inspection, he didnt see any obvious issues or leaks. We still need to figure out where our water pressure regulator is hidden as he couldnt locate it. Gives me an excuse to buy a new metal detector. Good service overall.Previous Review (Heating Service):Had Philip and Matt out today to perform a Heating Maintenance. They were in and out in about an hour, gave a thorough checkup on the HVAC equipment and even showed me what everything was (Im a nerd). Outstanding service as always.Previous Review (A/C service):I had these folks come out to perform an inspection of my HVAC system, they quickly identified several problems and proposed a range of solutions all tied to various cost levels. As the parts come in theyre repairing the system with the brunt of the work scheduled for a week or so out. Im very pleased thus far and will update once the project is complete.* UPDATE 1 * Charlie returned as scheduled to continue the repair process to replace a damaged drain pan and correct a drainage issue. So far so good.* UPDATE 2 * Caesar and Shaun returned as scheduled to complete the work including replacement of old rotted plenums and cleaning all the ductwork in the home. They went above and beyond to get it done in a day and Im very happy with the work that was performed.

Review 185 (2023-12-22 - Rating: 5)
Chris was very knowledgeable and helpful during the replacement process. He really went above and beyond to meet our needs, not only with a great new system but also something that fit into our budget. Top notch customer service during the entire process. It’s rare to find people like this. Thank you Chris for everything! Would highly recommend DC Cheek!!!!

Review 186 (2024-04-15 - Rating: 5)
John Taddeo and an assistant came to my house to make some plumbing repairs that I needed. The two of them were so professional and friendly. They made all the repairs quickly and efficiently and explained everything that they were doing as they went. I was very impressed and hope they come back next time I need a repair!.

Review 187 (2024-05-20 - Rating: 5)
Luis was very upfront and honest about all the options related to our HVAC unit. Hes been one of the finest people from Cheeky that weve worked with.

Review 188 (2024-02-20 - Rating: 5)
Ryan was on time and professional, he clearly explained the different options for repairs and/or replacement for our tankless water heater. We were happy with the service we received. A special shout-out to the dispatching department for working us into their tight schedule on a moment’s notice to help with our emergency!

Review 189 (2025-01-05 - Rating: 5)
Jan 3, 2025—Regan is very attentive and thorough. He replaced the control board in my unit on time within 30 minutes and all is well.