Four Star Plumbing and Air Conditioning

Photo of Four Star Plumbing and Air Conditioning

Located in Conway, South Carolina

Address: 2385 SC-544, Conway, SC 29526, United States

Phone: +1 843-236-7142

Rating: 4.7

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air duct cleaning service
  • Heating contractor
  • HVAC contractor
  • Air conditioning repair service
  • Plumbing supply store

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-13 - Rating: 5)

    Josh and Ishmael, his helper, did an excellent job replacing my water heater along with a halo water filter. They were amiable, punctual, creative and neat.They found a few problems that escaped our attention, like a bubble in our washing machine hose, which they replaced with mesh metal hoses. It would have been disastrous if it burst.We would highly recommend Four Star plumbing and their staff.Thank you for your service and a wonderful job.Michael & Liana Badach

  • Review 2 (2024-10-01 - Rating: 5)

    Initially I was not happy with the job done, however, Brandy was instrumental in reaching out to Josh (who was in charge of the job), asking him to call back many times. After there was no remedy suggested by Josh except to spend more money, Brandy contacted one of the owners, Greg, who called me and apologized for the bad job that was done. He sent his best man, Warren, to fix the job, and indeed he did! I would recommend Four Star for the completed job and Brandy, Greg, and Warren.

  • Review 3 (2024-11-12 - Rating: 5)

    Rodney Nonman was the technician who recently completed the annual service of our heating and air conditioning. He was, far and away, the best tech we have had from this company. I will be requesting his service exclusively in the future.

  • Review 4 (2024-10-30 - Rating: 5)

    Great professional installation of our new hot water heater. Service person was on top of his game! Highly recommend 4 Star plumbing!

  • Review 5 (2024-11-05 - Rating: 5)

    Barry visited for bi-annual service and also advised us how to best use our upstairs thermostat. He was pleasant and professional. Hope to see him at our next maintenance visit. 😄😄😄

  • Review 6 (2024-12-18 - Rating: 5)

    Thanks again for such friendly, professional, on-time and productive service! Everyone I have ever come in contact with there is exceptional. You will always be my go to.

  • Review 7 (2024-06-10 - Rating: 5)

    Today two very fine representatives from Four Star Plumbing and Air Conditioning Company installed a new air conditioning unit for me. John H and Trent exemplify the type of person you want in your home to do any kind of work. Not only were they polite and respectful but they were wonderful educators answering all my questions and showing me how to operate every facet of my new unit. They both did a fantastic job, over and above I would have ever expected. Kudos to Four Star Plumbing and Air Conditioning for hiring such outstanding service representatives. Thank you to this company for meeting and exceeding my needs and scheduling me soon after I called for service.

  • Review 8 (2024-09-03 - Rating: 5)

    My air conditioner had broke down on a Saturday night & was able to get someone out to me on the following morning. In no time the technician had it up & running. Four Star is a outstanding company. Their staff & their technicians are wonderful. I have always had nothing but a incredible experience with Four Star.Very happy customerJamie PConway

  • Review 9 (2024-09-27 - Rating: 5)

    Mike from the remodel department was promt, professional, and did an amazing job on my bathroom ceiling. I highly recommend Four Star Plumbing.

  • Review 10 (2024-07-29 - Rating: 5)

    We Have been using four stars for many years for our rental properties they have always been great! Customer service excellent always accommodating and easy to work with. We have service contracts on our properties and have peace knowing how knowledgeable they are with any ac or plumbing and electrical issues We will continue to recommend them to anyone. It is a wonderful company to work with!

  • Review 11 (2024-06-01 - Rating: 5)

    I will certainly used Four Star Plumbing again! Josh came to our condo, diagnosed the issue with the shower immediately and provided an estimate. Since this is rental property, they had to work around our schedule and did with ease. They started the job on time and finished a few days earlier than anticipated. We happened to be at the condo the tail end of the job and the workers were methodical and professional. We were fortunate that Josh happened to be at the condo when the insurance adjuster arrive and was able to explain in detail what the issue was. He also had take pictures of the damage, which was a huge plus. Thank you 4 star plumbing!

  • Review 12 (2024-10-12 - Rating: 5)

    Great service by Pete and Bryson! They worked diligently and were very courteous and helpful with all of my questions!! Great job, Guys!

  • Review 13 (2024-09-10 - Rating: 5)

    Very professional crew. Clean, knowledgeable, quick. Removal and installation of 2 toilets in less than an hour. Highly recommend.

  • Review 14 (2024-07-05 - Rating: 5)

    Zack was great! I had a problem with my electricity only giving me about 50 percent power on one side of my house. A different company had told me they would have to open multiple walls and basically destroy my kitchen. Zack assessed the problem and came up with a solution without needing to open any of my walls. Thank you Zack for your hard work, and awesome skills.

  • Review 15 (2024-05-12 - Rating: 5)

    Four star was out to my home to replace a VERY old A/C unit. John H, Justin and Trent were awesome. Very professional and explained everything. Cleaned up after, layed coverings up my carpeted stairs to keep it clean. I would highly recommend Four Star to do any job. John Flower was the sales (comfort specialists) and he was extremely professional, no pressure, knowledgeable and great to work with.

  • Review 16 (2024-09-27 - Rating: 5)

    Bill came to my home today to repair a drain pipe. He was quick and efficient. Thank you.

  • Review 17 (2024-04-13 - Rating: 5)

    First visit from Four Star Plumbing and Air Conditioning, after the eight years with another company in Conway, S.C. They were recommended by two of my neighbors. TOP Notch service, George their technician was there on time, check the entire system, took photos and explained everything when he completed the summer checkup. In addition the service included a plumbing system check of my gas hot water heater, for $60 less than the last vendor charged for just the heating and air conditioning. Great first impression. Thanks for the service.

  • Review 18 (2024-06-09 - Rating: 5)

    Four Star Plumbing should be called 10 Star ! Their customer service is amazing & Brandon who did my repair was so professional & nice to work with — highly recommend this company !

  • Review 19 (2022-06-02 - Rating: 5)

    Had a full overhaul for our AC system done. Four Star did a great job from start to finish. Very pleased with the communication, pricing, & install.

  • Review 20 (2024-11-05 - Rating: 5)

    Barry was very courteous and pleasant. Very efficient. Great experience

  • Review 21 (2024-03-18 - Rating: 5)

    Four Star has remodeled 3 bath showers with tile for me, and their men did an excellent job. They were on time, worked diligently throughout the day, were courteous of my needs and their work was impeccable, absolutely perfect. I was blessed with Curtis and Derreck for my remodelers and they were wonderful.

  • Review 22 (2024-02-08 - Rating: 5)

    Ive called you folks before, and your techs have always been professional and friendly. Barry was a lot of fun to talk to, and I was very impressed in his ability to quickly troubleshoot the problem. Nailed the issue in a matter of mins.

  • Review 23 (2023-09-21 - Rating: 5)

    We had a 4 ton unit installed including dampers control unit the whole nine yards. They arrived on time and did a great job with the best price out of 3 estimates. They also gave the best warranty including 12 years on parts and 10 years on labor. The sent a young man Mike (who was very professional and respectful) back to clean up the walls and repaint the trim and ceiling. To top it off the even sent me a gift.

  • Review 24 (2024-04-18 - Rating: 5)

    I am very pleased with Four Star Plumbing and Air Conditioning. I have use them for several years, now. I would recommend them to anyone.. Everyone is very pleasant and professional even the ladies who answer the phone. That is why I use them.

  • Review 25 (2023-08-15 - Rating: 5)

    I have been a customer of Four Star since we moved to South Carolina nine years ago. Two weeks ago they installed a brand new hvac system for us. They were professional, thorough, conscientious, and got our system running in a timely manner.Several years ago I had them do a major remodel project on our master bedroom. It included digging up the floors, tearing out and installing a new claw foot bathtub. Relocating the toilet, building a custom walk in shower, etc. I have always found them to be totally professional and thorough. Their office personnel are always friendly and helpful. All this while providing very competitive pricing. I highly recommend Four Star Plumbing for whatever service you require.

  • Review 26 (2024-03-22 - Rating: 5)

    After six days with no hot water to the negligence of the last plumber from Econo Rooter. Four Star Plumbing and Air Conditioning brought Adam and his crew, Brysen and Zachary, they replaced the non functioning unit with a quality 80 gallon water heater within one afternoon. We appreciated their incredible knowledge, extreme professionalism and great attitude immensely and basically they saved our sanity. Dont go anywhere for your plumbing needs, Four Star Plumbing and Air Conditioning are the best here in the Conway & Myrtle Beach Area. Thank you so much.

  • Review 27 (2024-11-23 - Rating: 5)

    We very happy with the customer service . We use four star for yearly maintenance for our plumbing and air conditioning service yearly , As well if need something in between like repair up grades etc. Did our yearly hvac service . Four star is number one in our books .They take great care our needs

  • Review 28 (2024-12-21 - Rating: 5)

    My heating unit stopped working 12/11/24. I was told by the company that installed it that they could not get parts until 1/21/25. Being 72 I was not happy w that answer. My brother reached out to Four Star. The result was Four Stars excellent techs installed what was needed and I now have heat. THANK YOU FOUR STAR

  • Review 29 (2023-11-10 - Rating: 5)

    Hot water tank replacement. I was referred to Four Star by 2 friends and was very satisfied with the service. The technician, Mike, was very courteous and on time. He explained very thing and covered all my floors to avoid any water spillage with the removal of the old tank. Installed the new tank in a timely manner. I will definitely use them in the future when necessary.

  • Review 30 (2024-12-18 - Rating: 5)

    Performed complete heat pump and duct work replacement of a 30 year old unit. This company stands by their word and far exceeded my expectations.Highly recommend this service for anyone with breathing /sinus problems. Old unit was filled with mold in the fiberboard parts which should have been replaced a long time ago.With the new unit, heat/air are fast and clean. What a relief.

  • Review 31 (2024-10-07 - Rating: 5)

    Spot on with what was wrong and very reasonable with price. Technician was prompt, courteous and very knowledgeable.

  • Review 32 (2024-07-28 - Rating: 5)

    07/24/2024 Handle on Master Bath Toilet broke. Called Four Star Plumbing and they were out to our condo that afternoon to fix the problem. Great response time!

  • Review 33 (2024-03-15 - Rating: 5)

    I would highly recommend Four Star Plumbing and Air Conditioning. I have been using them and am very happy with the quality of work and services. I just had an air handler installed...great price and quickly installed (next day)!!!

  • Review 34 (2024-12-03 - Rating: 5)

    Highly recommend! I had another great experience with Barry for my heat maintenance check. He is very friendly and knowledgeable! Thanks for another great experience!

  • Review 35 (2023-08-24 - Rating: 5)

    Charles and Chris were amazing!! They helped me through everything since my home warranty (Global Home - Which is horrible) wouldnt cover anything. Once I get my new unit put in, Ill leave another review about the people who install it.

  • Review 36 (2024-08-17 - Rating: 5)

    Mike was excellent He listens well and fixed plumbing problem right away

  • Review 37 (2023-05-09 - Rating: 5)

    Last summer I came across four star because I came home in the middle of a hot summer day and had NO AC. And they came to my rescue late at night on a weekend and saved my daughter and I from having a miserable evening. We had to have some more work done but they got us through the night and scheduled another day. I went ahead and signed up for regular maintenance and Ive had Chris B. More than once and hes an absolute delight! I definitely feel like they took care of us in multiple ways! Hoping to use them when we move later this year as well!

  • Review 38 (2021-07-26 - Rating: 5)

    The office staff was courteous and professional. They were able to schedule an appointment quickly. Mike and Anthony arrived on time to provide an estimate. They were very friendly, courteous and professional. While reviewing the proposed work, Mike gave me guidance on how to best prepare for the work to be done. Once we agreed with the price Mike contacted his office to confirm the times for the disconnect and installation dispatches. Very good first impression.

  • Review 39 (2022-04-02 - Rating: 5)

    I spoke with Tara and Melanie on the phone, and they were very helpful. I had requested Mike Schaeffer to do my work, and he was excellent. He worked very efficiently, quickly, and was so pleasant during the entire installation. It was a very good experience, and I will use your company again.

  • Review 40 (2024-06-27 - Rating: 5)

    Great Job they worked all day got the job done cleaned up and eveything works great!!! Great Company to work with!!!

  • Review 41 (2024-04-25 - Rating: 5)

    I TRUST Four Star for Plumbing, Air Conditioning, and Electrical services for my home and our business! Highly recommend these licensed & insured family business!

  • Review 42 (2024-02-01 - Rating: 5)

    Friendly, attentive office staff, and uber-competent, prompt service techs. Theyve done great work for some plumbing needs and I have more HVAC work scheduled as a result.

  • Review 43 (2021-03-30 - Rating: 5)

    What an awesome company. They were able to get me in in just a couple hours. The technician was knowledgeable, courteous, and pleasure to have in my home. My 7 yo daughter was asking a ton of questions and he was very patient and took the time to explain to her what he was doing. 100% great experience. I would definitely use them again.

  • Review 44 (2023-11-13 - Rating: 4)

    Initial plumber (Brandon) failed to properly drain the expansion valve, allowing it to drain into the base in which the water heater sits. Four Star promptly sent another to fix the problem. Construction guys did a good job.

  • Review 45 (2023-10-20 - Rating: 5)

    Clyde is exceptional! He listens and quickly understands (I asked him about literally twelve items in our condo). He professionally tells you the truth right away (some of our 12 items yes need to be addressed and other items no they do not because they are good as they are and there is no need to spend the money). He has a positive can do attitude that helps him get to the root of each item and that helped my wife and I make intelligent decisions with confidence. (A prior plumbing experience made us feel a little skittish about moving forward with our condos plumbing projects.) Clyde has restored our faith in plumbers and we are going to move forward project by project and we are going to ask for Clyde each time. Though he wont necessarily personally perform each project (e.g. one item was apparently our water heater and HVAC were originally wired on same line though circuit box shows them as separate line; Clyde called their electrician on the spot and we scheduled for their electrician to come out and assess the electrical situation.)We recommend Four Star Plumbing and especially recommend Clyde. He will take exceptional care of your plumbing projects.Thank You!Patrick in North Myrtle Beach SC

  • Review 46 (2023-03-20 - Rating: 4)

    Good experience. Professional service. My only concern is that I was not informed about the 3% convenience fee added to the charges for using a credit card until after the credit transaction was completed.. This additional fee information was not on the charges I was shown. I would have paid with a check if I had been told this upfront. I will know in the future to pay by check.

  • Review 47 (2021-12-12 - Rating: 5)

    I worked with Daryl Graham and the Restoration Dept. In addition to services listed, they also removed and replaced all duct work from crawl space, removed and replaced floor joists and beams, re-did entire crawl space, the kitchen cabinets had to be moved and re-set and look better then when they started. From the initial consultation to the completion of the job I was totally impressed. Also, we had to stay in the house while all the work was being done & they kept the area clean & safe throughout the process. They ran into plenty of challenges too but skillfully addressed them all. To top it off, they show-up every day until work was 100% complete. Excellent all around!

  • Review 48 (2017-06-28 - Rating: 5)

    We are new to using Four Star, but our experience so far has been absolutely great! Our first initial contact was with the scheduling personnel, so courteous, professional, knowledgeable and cooperative. The inspection and start of the maintenance agreement call went so smoothly. They were prompt and thorough. The best part is they shared in depth information about the unit, the maintenance required and life expectancy. We just had them back for our first maintenance service call, they were early!! Our technician is the best. Four Star came highly recommended by many, now I understand why. We look forward to many great experiences with Four Star as our service provider for our HVAC system.

  • Review 49 (2023-08-23 - Rating: 5)

    Barry did an unbelievable job fixing our AC and he was very responsive. He was able to answer all of my questions. I enjoy getting a tech that wants you to ask questions. That is the way I run my route.

  • Review 50 (2024-09-04 - Rating: 5)

    The technician was very knowledgeable and completed the work in a timely manner.

  • Review 51 (2020-12-23 - Rating: 5)

    The repair man Mike was very knowledgeable and my options for replacing my water heater. He went over the different types and the pros and cons of each. Mike answered all our questions and was able to replace and remove the old heater with a new the same day!! I am very satisfied with his work and he was very nice, which made our experience even more pleasant!!! We will be using Four Star all our plumbing needs!! Thanks again for a good experience!!

  • Review 52 (2020-02-28 - Rating: 5)

    Staff was very friendly from the moment they answered my call. I was told a technician would be able to come the same day, between 2-4. I received a call at 1:20 saying he was on the way.Leroy was very courteous and prompt. He fixed my issue quickly and was on his way to the next call.I will definitely call Four Star in the future if the need arises.Thank you for excellent service!

  • Review 53 (2024-09-18 - Rating: 5)

    Technician Chris was courteous, professional and very knowledgeable.

  • Review 54 (2023-09-12 - Rating: 5)

    Excellent experience. Brendon was the nicest worker I’ve ever encountered. He was pleasant, efficient and would recommend him to anyone for quality service! 5 stars to Brendon!

  • Review 55 (2024-04-07 - Rating: 4)

    Everything has been very professional and timely. The only issue I’ve had is getting quotes electronically. They must be having some systems problems.

  • Review 56 (2021-05-25 - Rating: 5)

    I came across an issue when changing out my shower faucet and handle, everything was badly corroded and I couldnt change it...it was awful! We needed it done immediately because we had guest coming in town. We called around and no one was available. Finally Four Star answered and had Mike come out the next morning. He was kind, professional and fixed the issue quickly and efficiently. He saved me! Thanks so much, I will be using your services everytime Im in a bind.

  • Review 57 (2019-11-14 - Rating: 4)

    Good job! Happy customer. I would have given a 5 star, but there were a few hang ups- not enough tile ordered the first time, and that delayed the project for an extra week, and the shower door was put in backward- the special coating was on the outside instead on the inside. I would definitely recommend them. Very good to work with. I really like my new shower. It is beautiful.

  • Review 58 (2021-02-24 - Rating: 5)

    They were at my home quickly. Contacted the manufacturer and determined the part was still under warranty. Four Star helped me get the needed part and returned when it was delivered and installed it the next day. They were very helpful and compassionate. Great company. Very professional.

  • Review 59 (2023-11-23 - Rating: 5)

    We live 7 hours away from our condo, and when any issue arises I know I can always count on Four Star when needed. Great People!!

  • Review 60 (2024-11-15 - Rating: 5)

    Technicians are courteous, knowledgeable and keep informed of results. Office staff are very helpful.

  • Review 61 (2023-01-24 - Rating: 5)

    We have used four star for our plumbing needs for many years. Ralph was the technician/plumber - very knowledgeable, professional. He was on time and called each time prior to arriving at the house. He answered all questions and educated us on the best use of the hot water heater and recirculation pump that was replaced. We were so pleased with Ralph. We have always been pleased with the services provided by this company.

  • Review 62 (2020-06-17 - Rating: 5)

    Our water heater went out in our home, thankfully we spoke with Kelli and she was able to have someone come out very quickly. Josh came and talked to us about our options on repair, and replacement. After speaking with him on not only his personal opinion, but his professional opinion, we decided to move forward with a new one. We immediately got on schedule for our replacement. They have been nothing short of professional! Cheers to hot shower again!!! Highly recommend this company to anyone!!

  • Review 63 (2022-06-14 - Rating: 5)

    Fantastic air conditioning install. The Four Star crew worked through a Saturday to install my unit. The process was slowed by a poorly planned install during the previous installation. Four Star was able to re-engineer and they “knocked it out of the park” with a complete new system and duct work. I am now planning on using them for my second unit install!

  • Review 64 (2023-02-05 - Rating: 5)

    I have called every plumbing co open 24 hours and they besides one one other co that answered were very prompt!! I chose them do to the timing and cost. They were actually better priced for a weekend service. Any ER situation you have to pay the xtra for. However, there fee is reasonable. The answering service was super nice, very helpful and was able to provide me with service. I called bakers plumbing they answered but they had no service on a Sunday, but they advertised weekends and 24 hours.I’m very appreciative of these people and their company to be able to provide me service. I have 3 girks and we can’t live with out water, hot water ect….Thank you for helping us. Your team is awesome!!! I highly recommend them. Plus their prices are reasonable.

  • Review 65 (2019-08-23 - Rating: 5)

    I own a condo in Myrtle Beach but live in CT. Anytime I have an issue if any kind I just call Four Star and they go right away and fix what I need and send me the bill. They always do a wonderful job. Excellent service and very friendly service and office people. Everybody is extremely friendly and accommodating.

  • Review 66 (2023-09-08 - Rating: 5)

    Jake was the plumber that came. He was professional and took extreme pride in his work - which is a characteristic hard to find these days. I hope Four Star recognizes that and takes good care of him!!Chris Brown was the HVAC guy that came out and he too was extremely professional and very detailed in his inspection.

  • Review 67 (2023-07-01 - Rating: 5)

    On a short notice repair, 4-Star did their best to provide me service (3-hours earlier than scheduled) with a highly knowledgable and professional technician. I highly recommend this company.

  • Review 68 (2019-10-02 - Rating: 5)

    The entire Four Star family was professional, kind and pleasant during our water heater replacement. Working with them to schedule was seamless and easy. Gary W. represented FS very well in the field and kept us informed of things as they progressed. Hopefully we wont need them again soon; but when we do have another issue theyll certainly get the call!!

  • Review 69 (2020-12-10 - Rating: 5)

    I have used Four Star Plumbing for years now. Their work is always excellent. This time I had the water line for an icemaker rerouted, had an instant hot water system installed, and had the water supply faucets for my washing machine replaced as well as two shower faucets. When I call I know that I am in good hands and completely trust that the work performed will be done properly and in a timely fashion. I am never disappointed.

  • Review 70 (2021-07-10 - Rating: 5)

    I’ve never had a leak in my life! After the hurricane passed by, all our toilet water levels rose and stayed high. Gary came within an hour on a Saturday! He was professional and knowledgeable and cleared out our system in 30 minutes! Very impressive!

  • Review 71 (2018-05-22 - Rating: 5)

    Once again 4 Star goes above and beyond. As a landlord with various houses in the Grand Strand area they are one of the easiest company’s I’ve dealt with remotely. 2 years ago they installed a new split system on one of my rentals after they misdiagnosed a bad blower motor. They refunded the cost of the blower motor and service call when they installed the new unit. Once I said go ahead with the repairs. They set up portable AC units for my tenants. Great service. On time and right the first time. And when they did make a mistake, they made it right without even asking. Fast forward to last week. Bought a new house a year ago and the seller provided a home warranty. I’m not a big fan of these but since it didn’t cost me anything I said sure. Well the AC failed and the home warranty folks sent out a different service co who took 2 weeks to diagnose and submit for approval a repair that they ended up denying. After 2 days of fighting between the other co and the home warranty folks I said to hell with the warranty and called 4 Star. They coordinated directly with my tenants and were there to evaluate the system and make a recommendation that same day. Unfortunately the 31 yr old air handler was on its last legs so 4 Star scheduled a new install. Once again portable units were set up for my tenants and the install was scheduled 3 business days later. They had to order the right air handler. Said install would take 2 days. Well at 3pm the first day, I got a text from my tenant saying they had air and 4 Star was packing up the old stuff and heading home. So if you need a plumbing/heating/AC company in the Grand Strand area. Give them a call. They answer their own phones locally and EVERYONE I ever dealt with was the utmost professional. Even when they had the oops 2 years ago. And like I said, they immediately owned up to it and made it right. Thanks 4 Star. I wish I had a company like you all up here in Indiana!!!

  • Review 72 (2020-12-13 - Rating: 5)

    Our service tech, Richard Betterini was awesome. Very professional, mannerly and patient with all my questions. He removed our old water heater and installed a new one by himself and made sure everything was in good working order before he left. He represents what good service is all about. A+++++ all the way.

  • Review 73 (2020-08-12 - Rating: 5)

    My anxiety was through the roof. Not knowing what to do, living 340 miles away, my husband was unable to be there.... so I felt A definite lascivious if knowledge and overwhelmed. Gary was wonderful! He went above and beyond making certain I understood the problem and my options. This isn’t the first time we have used FourStar. Each time we have been more than pleased. Keep up the great work!!!

  • Review 74 (2018-08-31 - Rating: 5)

    Incredibly responsive service - guest called to report a leak from an upstairs shower into the living room ceiling at 9:30 p.m., Four Star had the problem diagnosed and repaired by 10:30 a.m. the next morning! Weve always had outstanding service from them but that set a new standard!

  • Review 75 (2021-01-19 - Rating: 5)

    He was extremely professional, courteous and got the job done. We thought we were going to need to power wash our drain. He walked around our home and he realized that would not be an option for us. He explained every detail of the job to me which was extremely helpful. Not only was I happy with his work but he was a great guy as well.

  • Review 76 (2024-03-23 - Rating: 5)

    I have enjoyed many years of depending on Four Star for my HVAC needs. Have recommended them to friends without hesitation. As previously stated, their service is exemplary!

  • Review 77 (2021-03-04 - Rating: 5)

    The repairman arrived early, he knew correctly identified the issue of each toilet, thoroughly repaired each toilet with patience. He showed me each problem spot as he repaired them. My toilets work a lot better now. I highly recommend this service.

  • Review 78 (2019-12-04 - Rating: 5)

    Good job done by an experienced professional! A pleasant surprise, especially since there were so many projects (i recently bought the place). Four Star Plumbing is blessed to have Mr. Leroy on their team! Hes perfect.

  • Review 79 (2023-10-04 - Rating: 5)

    The work was done quickly and professionally. Received a pre-arrival call. employees were very respectful and courteous. No mess left for me to clean. This was a tankless hotwater descale.

  • Review 80 (2021-09-01 - Rating: 5)

    Four Star is a very good, extremely reliable, Plumbing and Air Conditioning Service Company! We maintain a yearly Plumbing and Air Conditioning Service Agreement with Four Star for our Condo Unit and it is great knowing that we have a service company that we can count on to inspect and service our Unit’s equipment. Their Technicians are thorough, knowledgeable, and always explain in detail any issues or recommendations. Their service is impeccable. Being an out of State Owner, it gives us peace of mind knowing we have a service company we can count on…that is Four Star Plumbing and Air Conditioning!

  • Review 81 (2021-07-20 - Rating: 5)

    My experience was GREAT. Everyone from the office personnel to the installer of my water heater were polite, professional and completing the project timely. I am a property manager and have a working knowledge of removal and installation of water heaters. I highly recommend them!

  • Review 82 (2020-04-24 - Rating: 5)

    Matt showed up on time, fixed an issue with my bathroom sink and was done quickly. Friendly, professional and respectful of my home (ensured he didnt track dirt in after a rainy night). Highly recommend!

  • Review 83 (2020-02-28 - Rating: 5)

    Leroy was very professional , kind and did a wonderful job fixing my toilet. He also recommended 4 Star if l would like to upgrade my bathrooms. I wasnt aware you did that service but I will certainly call 4 Star if I decide to do so.

  • Review 84 (2021-07-26 - Rating: 5)

    Four Star has been our plumbing and ac company for years servicing our personal residence and our rentals. This is the second ac we have had in our personal residence. Beginning with the office staff to the billing department and everything in between, Four Star is an excellent company. I will continue to use them, I only wish more companies were like them. We can all take a lesson from them.

  • Review 85 (2021-09-03 - Rating: 5)

    Had a faucet that would not shut off. Four Star came out same day to help address it. Chris was professional, friendly, and competent. Problem solved quickly and at a fair price. Will continue using Four Star.

  • Review 86 (2022-03-26 - Rating: 5)

    The two gentlemen were very respectful for my situation and wore a mask and boot covers when entering the house. They were very clear and explained what they were doing. I was very happy with their work and response time. Would highly recommend Four Star to anyone.

  • Review 87 (2024-10-24 - Rating: 5)

    Excellent service and sales!Very prompt and clean!

  • Review 88 (2021-06-11 - Rating: 5)

    Highly recommend Four Star Plumbing for your plumbing needs. Great customer service starts the minute they answer your call and “Mike” was one of the most pleasant Technicians I have experienced. Give them an A+ for all around service!Eddie B.Myrtle Beach, SC

  • Review 89 (2019-04-02 - Rating: 5)

    Four Star, gets five stars from me! Best customer service, from install techs, maintenance techs to management. New Unit installed,, made it affordable& everyone Ive had contact with cares! Call them today to see how they can make you smile!!

  • Review 90 (2020-05-02 - Rating: 5)

    Everything about Four Star is top notch. We have worked with them since 2015 and have never been disappointed. Definitely worth signing up for yearly Maintnece contract, has saved us lost of money on our rentals!

  • Review 91 (2023-12-21 - Rating: 5)

    Top notch Company that always exceeds expectations. As their slogan states: Four Star always makes you Smile!!! I highly recommend them for all your HVAC and Plumbing needs.

  • Review 92 (2018-02-03 - Rating: 5)

    I had a broken water pipe on a Saturday afternoon and I called Four Star. The woman on the phone was very pleasant and assured me that a repair man would be at my home within an hour. Gary showed up within an hour and repaired the pipe. He was very knowledgeable and did a great job. I would recommend Four Star for any plumbing problems.

  • Review 93 (2019-12-12 - Rating: 5)

    Mike was very professional, in no time at all he got my drain open and running like new. I now have you on speed dial if I would need anything. And the cost was very reasonable.Thank you, and Happy Holidays. Harold

  • Review 94 (2020-07-06 - Rating: 5)

    Installation with LeRoy was great. He explained all aspects of the problem and recommended a great replacement. We have not recieved the invoice yet or a copy of a owners manual or usual documentation for this 80 gallon stainless unit but we assume this should be coming shortly.

  • Review 95 (2020-01-08 - Rating: 5)

    I could not be happier with my experience! My hot water heater needed to be replaced they came right out changed it and cleaned up after there project! Absolutely best plumbing company around! We will be using them to replace our ac unit this summer! I recommend them to anyone that has plumbing heating and air and restoration needs or any remodeling projects! Thank you four star you get 100 stars from us!!!

  • Review 96 (2020-09-10 - Rating: 5)

    Four Star employees are professional, friendly and knowledgeable I have the service contract so this visit was to check on and maintain the heating and air system and the plumbing. A small plumbing problem was identified and a part replaced. This service is a good value!

  • Review 97 (2024-12-10 - Rating: 5)

    On time.Very friendly and polite.

  • Review 98 (2021-08-16 - Rating: 5)

    Mike was my service man. As always, the company answers the phone immediately and a service man is sent. This was a Saturday afternoon.My service man was articulate, polite and knowledgeable. He called me from the job and solved the problem. My level of confidence in this company is 100 percent!

  • Review 99 (2023-10-13 - Rating: 5)

    After tec started inspection on sys ,tells me wrong piston inplace to replace with one here allready should take one and half to two hrs , small hole hole also in one vent , fixed boath items ,along with inspection he was here less then one a half hrs . the inspection was $90 total bill was $495 seems verv high

  • Review 100 (2019-11-14 - Rating: 5)

    Josh was early for the appointment, very professional and very knowledgeable about the job. He explained everything in detail and was ok with extra questions, which he answered with ease. I am thrilled with my service and I will use this service again!

  • Review 101 (2019-12-21 - Rating: 5)

    LeRoy was excellent. He arrived on time, was very efficient with the project. He also asked if we needed any additional work done. He was very pleasant. I highly recommend him

  • Review 102 (2021-10-04 - Rating: 5)

    Mike was able to show up earlier than what we were expecting which was fantastic. He was professional, friendly and didn’t waste time. From the initial call to completion it was a very good experience. We would call them again.

  • Review 103 (2017-07-03 - Rating: 5)

    Jeff, the estimator, and Danny and Josh, installers, were all very professional and completed my project just as agreed and on time. The job was to install a repurposed cabinet replacing the original vanity, updated shower finishes, and toilet all requiring modification in my older home. They understood exactly what I wanted and took great care to carry out my vision. Very pleased. Will definitely call them again for help with future projects and plumbing needs.

  • Review 104 (2019-06-14 - Rating: 5)

    Four Star Plumbing was fast and reliable. They communicated clearly what needed to be fixed and provided an upfront estimate of cost to repair. Work was completed professionally. Would definitely recommend.

  • Review 105 (2020-06-24 - Rating: 5)

    I called them and within an hour someone was there identified the problem and got us taken care of. Both the person that made my appointment as well as the technician that called me were very friendly and professional. Very grateful since we had renters there!

  • Review 106 (2020-06-22 - Rating: 5)

    Received a fair estimate for a replacement water heater. Mike, the service tech who came to the house was very courteous and friendly. Direct info provided, no high pressure sales pitches. Just need to check availability of the water heater from their supplier and how soon the work can be done to make our final decision.

  • Review 107 (2024-10-16 - Rating: 4)

    On time. good work. seemed a little pricy

  • Review 108 (2020-07-08 - Rating: 5)

    My tech showed up on time and was very friendly. He had a problem with the water cut-off to the building, which wasn’t his fault. Even though he could not shut the water off, he still came up with a solution that fixed my problem. I really appreciated him thinking of a solution because I needed the work done that day. Thank you!

  • Review 109 (2013-08-09 - Rating: 5)

    Four Star was great. I called on a friday at 4:53 and they still had someone come out to fix my a/c. The appt was for 5-7 pm and the guy showed up at 5:11. He was very thorough and professional. I am very happy with the service i recieved and will be calling them again!

  • Review 110 (2018-10-04 - Rating: 4)

    The service was excellent. They arrived ahead of schedule and that coupled with a plumber was able to fix the problem. The documentation of the problem was excellent.They only negative to the result was the fact the air-conditioning was not turned on to in sure it was running. They assumption was made that the drainage problem was the only problem. There was a broken wire stopping the system from running.

  • Review 111 (2021-09-05 - Rating: 5)

    This was an emergency call on a holiday weekend. Brandon was here within an hour. He repaired the leak and answered all of our questions. He was a pleasure to deal with. Cost was fair for emergency call. Highly recommend.

  • Review 112 (2023-07-16 - Rating: 5)

    I needed an emergency service done and they were able to get to it quickly. The plumber was super and professional. I appreciated his communication.

  • Review 113 (2023-08-12 - Rating: 5)

    Very competent service person and everything was done perfectly. We have used these folks for 2 years and they are consistently professional and seamless in their work. Thank you!

  • Review 114 (2019-04-01 - Rating: 5)

    Giving four star pluming 5 stars (they should consider a rename for that extra star). Fast service, called on Sunday, resolved on Monday. They found resolved the issue immediately. Great price. Will use again.

  • Review 115 (2024-11-18 - Rating: 5)

    Had a new HVAC system installed in 2016 and serviced twice a year since then / notify you when system inspection is due / always show up within appointment window which/ tech calls you 15 minutes to1/2 hour before he arrives / top notch installers and service techs /

  • Review 116 (2017-08-23 - Rating: 5)

    Four Star Plumbing was professional and completed the repair when they scheduled it and notified me after the job was complete. Being a long distance owner gave me confidence that I had a professional and courteous company take care of my problem promptly. Four Star Plumbing will be my go to company in the future.

  • Review 117 (2024-06-01 - Rating: 5)

    Tech was very polite, answered all my many questions and arrived on time!!

  • Review 118 (2020-03-10 - Rating: 5)

    Excellent plumbing job. Efficient , quick, and reasonable in pricing.As a out of town condo owner, decided to sign up for the annualmaintenance agreement. With this guaranteed availability , and reduced pricing, this was a easy decision.Jerry Y. Royale Palms Owner

  • Review 119 (2019-12-26 - Rating: 5)

    Called on xmas eve and they had somebody come out within 2 hours as my main water line had broke. He started digging and could not find the pipe and said that he had to call 811 fo have them mark gas line etc - gas company was closed - so they came out today and found the broken water line (in about 10 minutes) and repaired it within an hour (they didnt have to call 811). They did a great job and I would use them again if needed.

  • Review 120 (2021-09-01 - Rating: 5)

    Had meter to home water line replaced. Four Star were quick on getting me a quote and installation. The technicians were friendly and professional they explained what they would do and then after installation explained what they did.

  • Review 121 (2021-01-19 - Rating: 5)

    Ralph installed a new water heater and did an excellent job. He rejected the first unit due to a dent in the tank and waited until a replacement was delivered which was much appreciated. A less conscientious installer would have just installed the defective unit.

  • Review 122 (2019-09-05 - Rating: 5)

    We are very very satisfied and happy with the A/C work that was done. I have worked with them on a few projects around the house and have been astounded with the work done in such a short amount of time.I will use Four Star from now on and recommend them to anyone for plumbing and HVAC work on your home or business.Thank you all very much.SteveAmyBrientAnd crew love ye’all

  • Review 123 (2021-03-24 - Rating: 5)

    Brandon was professional, courteous, and knowledgeable. He analyzed theSituation and fixed the problem.Fast and reliable service. I would definitely recommend Four Star!Thank You Brandon for making my day!

  • Review 124 (2021-08-22 - Rating: 5)

    Appointments were on time and thorough. Very satisfied with the knowledge and familiarity with our houses systems and requirements. Progressive with options and quotes for system upgrades or code compliance requirements/suggestions.

  • Review 125 (2021-05-13 - Rating: 5)

    Found a water leak under my house and called Four star plumbing. They were fast, professional, and knowledgeable. They located the leak, repaired it, and the price was affordable. They made a bad situation tolerable and put me at ease.

  • Review 126 (2024-08-08 - Rating: 5)

    Very nice young man. Very efficient

  • Review 127 (2019-08-12 - Rating: 5)

    I was very impressed by Leroy. He did a very professional job and did it with haste but not rushing to just complete the job. Reviewing after completion I can say nothing except respect for what he did. Hew is welcome in this house at any time.

  • Review 128 (2018-06-18 - Rating: 5)

    I have used Four Star exclusively for all my home HVAC and plumbing needs for the past several years. They have always been prompt, courteous, and reliable. I highly recommend them!

  • Review 129 (2020-03-07 - Rating: 5)

    Gary W was excellent. He was extremely personable and informative! We will ask for him again. He also completed the work we needed very quickly and efficiently. Thanks!!!

  • Review 130 (2024-10-10 - Rating: 5)

    Great Company very nice technician. A++++!! Thank you!

  • Review 131 (2020-09-18 - Rating: 5)

    Bath tub stopper broken, would not drain water. Josh found issue & resolved. Gave us valuable advise on possibly installing new shower which we will have Four Star quote.

  • Review 132 (2023-10-12 - Rating: 5)

    Four Star plumbing should be 5 Star Plumbing! They always provide great customer service and their prices are reasonable!

  • Review 133 (2019-08-16 - Rating: 5)

    We were experiencing leaking that appeared to be coming up under the floorboards of our slab home. I thought the leaking was coming from the bathroom. Four Star sent out plumbers to do an initial evaluation and when no obvious leak was detected they scheduled slab leak detection experts to come out two days later. Nick and Bryson could not find a slab leak but did find a broken water line near the meter box. They completed that repair and also put a new seal under the toilet where they suspected leaking may be coming from. It appears the problem is fixed. I truly appreciate the professional and friendly service all of the staff have provided and especially Nick and Bryson who worked in the rain to get the water line repaired. I highly recommend Four Star.

  • Review 134 (2019-05-03 - Rating: 5)

    Travis came out Thursday to determine the problem. Outstandind interaction. Determined my 18 yr old system needed to be replaced. He arranged to have a full sytem installed the next day. The guys showed up early friday and did an outstanding job. Clean. Professional and perfect. At 3pm the job was done, and clean up complete. Outstanding effort by all. Thank you

  • Review 135 (2024-03-06 - Rating: 5)

    Came out that day. Was able to get a ac unit in the next day. Did great cleaning out our duck work.

  • Review 136 (2023-05-09 - Rating: 5)

    The service technician, Brandon, was amazing!!! He did a great job and even cleaned up after the work was completed! I would recommend Four Star

  • Review 137 (2024-05-25 - Rating: 5)

    Very good experience the technician Barry Gillespie did a wonderful job

  • Review 138 (2020-08-12 - Rating: 5)

    Gene from Four Star Plumbing explained the advantages of a natural gas Rinnai Tankless Hot Water Heater. He calculated our hot water usage and recommended the model that was large enough to ensure our satisfaction. He also advised us on the Four Star annual service plan. Gene will be back in one week to install the new heater. No sales pressure. No information guessing. If he didn’t know ananswer to a question, he found out on the spot. Nice to deal with upfront people like Gene and Four Star.

  • Review 139 (2024-06-05 - Rating: 5)

    Outstanding Professional Job (5 🌟)s, Installation of a Mitsubishi Electric Split-Type Air Conditioner and Home Honeywell 24KW Generator. Thank you for all that you do !

  • Review 140 (2021-01-25 - Rating: 5)

    Two techs came to provide service agreement contracted inspections of HVAC system and plumbing. Determined need for additional coolant; identified problem with water heater - both elements functioning below standard; and rusting blades in the disposal. With my approval, coolant was added the same day. Water heater was under warranty and parts were ordered. Less than a week later, the plumbing tech returned and repaired the water heater and installed a new disposal.I was completely satisfied with: the customer service; the professionalism of the techs; the fast service; and the sense that I, the customer, mattered.

  • Review 141 (2024-02-10 - Rating: 5)

    Brandon was earlier than expected went right to the problem ordered the part and came back to install it very pleased

  • Review 142 (2023-02-19 - Rating: 5)

    This time, no contractors! Jeff did a great job repairing a slow faucet and my mistake of screwing on the filter wrong which caused a bad leak under sink.

  • Review 143 (2024-05-08 - Rating: 5)

    They understand customers and when told that they have made a mistake, they correct it immediately. Thanks for the services.

  • Review 144 (2021-07-16 - Rating: 5)

    Josh was excellent! He was polite, and knowledgeable. Helpful in telling us about the repair and a hard worker!! Highly recommend him.

  • Review 145 (2020-01-15 - Rating: 5)

    We have used Four Star several times over the years.They have always been prompt and very courteous.Very good people to work with.

  • Review 146 (2022-01-21 - Rating: 5)

    Four Star Plumbing replaced all of our plumbing fixtures and valves, a toilet, hot water heater, and our washing machine drain system in our condo. I am so pleased with their work that I am recommending they change their name to Five Star Plumbing!

  • Review 147 (2019-08-06 - Rating: 5)

    Repairman Prompt, Knowledgeable, and Professional. Always scramble to clean surroundings after repair.Four Star Plumbing is our only choice.Loyal customers for 15 years.

  • Review 148 (2021-06-25 - Rating: 5)

    Excellent service! Responded on time for the appointment and called when he had difficulty finding our address. Explained the problem and fixed it promptly. Thank you!

  • Review 149 (2021-01-29 - Rating: 5)

    My daughter called this morning to set up an estimate for water heater replacement. Tech cane out today provided estimate and set up appointment for installation very happy with services so far

  • Review 150 (2020-04-14 - Rating: 5)

    My experience was fantastic! The guys were extremely knowledgeable and willing to take extra steps to ensure all issues were taken care of. I would highly recommend Gene and Chris.

  • Review 151 (2020-04-21 - Rating: 5)

    Kelly is wonderful and did great getting me an appointment and Josh the technician did great work and fixed both my toilets in no time. Would Definitely recommend and gave me a fair price

  • Review 152 (2020-04-28 - Rating: 5)

    We needed some information on a hot water heater. They showed up on time and gave us exactly the information we needed. They also fixed an issue with our shower while they were here. I plan to contact them in the future regarding their bathroom remodel service.

  • Review 153 (2019-05-17 - Rating: 5)

    Four Star was great. They showed up on time, removed and replaced my water heater and cleaned up afterward.Ill definitely use them again.

  • Review 154 (2020-10-04 - Rating: 4)

    Our condo is in Azalea Lakes..we had a situation where the condo below was getting water in their bathrooms...from our unit..we had someone come out, fixed the issue...only to be recalled again. Second worker removed our main bath toilet from the wall, (which had been tightened during the prior visit)...and the morning we were leaving to come back to NY, we realized the jiggling started again, after removal from the wall. The leaking issue has been resolved, but now we are left with a loose toilet, and wont be back to the area till late May/early June

  • Review 155 (2018-06-21 - Rating: 5)

    Most excellent experience! They went out of there way to make sure I was satisfied. Being an owner of a property investment company I will have them to do all future systems and maintenance. Thank you very much. A+++++++++++ all the way !!!!!!

  • Review 156 (2021-06-15 - Rating: 5)

    Jake Brown was our technician and was THE BEST!!! Very knowledgeable, professional in every way!! I would highly recommend Jake Brown, Four Star Plumbing and Air!! Thank you again Jake!!!

  • Review 157 (2020-06-23 - Rating: 5)

    Had a leaking toilet due to an uneven floor. Leroy had a few extra tricks in the trade and now the toilet is stable and not leaking. Very quick, very polite and professional. Ten out of ten. Thanks Leroy.

  • Review 158 (2024-06-07 - Rating: 5)

    Mike was on time, competent, quick and easy-going, during his first visit for an emergency repair in February. An excellent repair I didnt think possible, of a rusted out t-joint and the three connected pipes, in the crowded, tight crawl space. The repair would last a long time, if the rest of the pipes didnt need replacing, a job I asked them to do. He gave us back a functioning system, that held until the re-piping. Very grateful for the service. Thanks Mike, and Four Star Plumbing!Mike and his crew of hard working guys returned end of May to re-pipe our house. They did a terrific job working under cramped conditions in the crawl space. Cant say enough good things about them. They did what they said they would do, in the time frame promised, and no surprises in the final bill. Amazing job. Above and beyond. Thanks.Heres something you dont see every day...I provided some lawn chairs for them, so they would have somewhere to rest during their breaks. They never sat down!!! Three days, and I never saw them sit, they would remain on their feet during their brief refreshment breaks. Hard working, cheerful guys.

  • Review 159 (2021-07-02 - Rating: 5)

    Bob was very professional and a quality plumber. I was extremely impressed with his efficiency and creativeness to get the job done. Highly recommend him.

  • Review 160 (2024-12-17 - Rating: 5)

    Company provided same day service of repair fitting my schedule. Serviceman explained the issue and took care of it. Great service from Four Star!

  • Review 161 (2020-07-27 - Rating: 5)

    The service technicians were on time, knowledgeable and very professional. The job was done quickly and explained thoroughly as well as suggestions for maintenance. I would recommend them to anyone!

  • Review 162 (2020-04-09 - Rating: 5)

    I called 4 Star for a friends condo didn’t expect him to show up as fast as they did took care of the problem and we’re done within two hours of my call thank you very much 4 StarRich M.

  • Review 163 (2019-09-10 - Rating: 5)

    Placed call on Sunday indicating not an emergency, Repairman came Monday 9:30 and less than 2 hours A/C was up and running. Prompt an knowledgeable repairs and servicemen.

  • Review 164 (2024-05-17 - Rating: 5)

    Top notch and thorough. I would not want to do business with anyone else in this field.

  • Review 165 (2024-05-13 - Rating: 5)

    My husband and I want to tell you how pleased we are with the service we received from Four Star Plumbing. On May 7, Mike and his assistant Dayde came to our house to look at our old water heater which had sprung a leak. Mike explained the problem and we decided to buy a new water heater. The next day, May 8, Mike returned and removed the old heater and installed the new one. He contacted Four Stars office to make sure hed be able to spend enough time with us in order to get the new one working so we wouldnt be without electricity or hot water. The new heater was installed and it works perfectly. Mike has a wonderful way with people, which he showed on May 7 when he was accompanied by his assistant, and then especially on May 8 when he was by himself. He was careful, respectful, and has a great sense of humor. We think he he should get the highest rating, and we thank Four Star for the way our appointments were handled.

  • Review 166 (2021-01-06 - Rating: 5)

    I called on a weekend and they got back with me early Monday morning. Jason the plumber stopped by and gave a good price for the the washer machine box installation.

  • Review 167 (2019-11-10 - Rating: 5)

    Prompt, professional service. I was very satisfied with their work. I will definitely call Four Star Plumbing again when service is needed.

  • Review 168 (2019-09-12 - Rating: 5)

    Leroy arrived right on time and knocked out both of the plumbing jobs quickly and successfully. Good guy whom I am happy to recommend.

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