First Choice Plumbing Services LLC

Located in Conway, South Carolina

Address: 162a Ole Woodward Ave, Conway, SC 29526, United States

Phone: +1 843-353-4923

Rating: 4.8

Services

On-site services
Online estimates
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-13 - Rating: 5)
I am a landscape and hardscapes contractor.. we install outdoor kitchens, fire pits, and fireplaces.. I have to say, First Choice Plumbing is the ONLY company I will work with on my projects.. they pull permits and make sure the work is done to code.. NO EXCEPTIONS... we have worked with other contractors who cut corners.. no longer.. we only recommend First Choice Plumbing... my hope is those looking for contractors to install outdoor spaces make sure they are working with Hardscape Contractors who work with licensed and insured professionals and DO NOT mark up their costs for a management fee.. My company does not.. we just facilitate the project to benefit the client.. Do your research. We are so happy to partner with First Choice. They are the best on the beach!!!

Review 2 (2024-08-29 - Rating: 5)
Overall wonderful experience. Quick appointment set up for estimate, good communication. The gentlemen, Walter that came out to give my estimate was experienced, kind, and professional. I felt like I was in good hands.

Review 3 (2024-07-13 - Rating: 5)
Very happy with this experience and their service. Not only because they were able to come out at the last minute to figure out what was wrong, but were very helpful in helping me out in general. Tankless hot water was completely messed up and throwing an error code that was unknown. They were able to reach out and work us in so we didnt go without hot water all weekend. The techs were great and found the issue quickly and worked hard. Could not have asked for a better experience. Thank you so much !!! Will absolutely use again and would recommend for anyone.

Review 4 (2024-02-11 - Rating: 5)
What a refreshing change of pace for home repairs! First Choice was incredible to work with. I called and spoke to someone right away, who had a tech out the next day for an evaluation. The tech that showed up (Omar, he’s amazing!) was courteous, knowledgeable, transparent, and professional. The subsequent repair happened the NEXT day! The repair team showed up and replaced the system quickly and efficiently. They didn’t leave a mess in the house and they were so friendly and gracious.I cannot recommend this company enough! They should indeed be your “First Choice!”

Review 5 (2024-03-14 - Rating: 5)
I recently purchased a condo in Myrtle Beach. The building is not a new building. I was concerned about a small leak in a bathroom wash basin. Living on an upper floor I decided to get it professionally inspected by a licensed plumber.First Choice was recommended by the Building Supt. I called their office and scheduled service. (2) Technicians (Christen and Justin) showed up as scheduled. I advised them of the issue and asked the they fully inspect all components. After (15) minutes they advised the leak was due to a loose connection which they remedied immediately and quickly. They advised all was good. They then advised there was no charge to correct the issue as it was so minor.First off I was prepared to pay a service charge for the call out. The other amazing fact was the (2) techs made the decision not to charge for such a minor repair. NO call to the office was made for approval.An amazing Company, that will be my first call or any future plumbing needs.Thanks you First Choice

Review 6 (2023-10-24 - Rating: 5)
I called First Choice on a Saturday, they promptly answered my call and had a super nice Jake (think that was his name) at my house in 2 hours to fix an emergency. Jake called me several times to update me. I had used this company before for a scheduled job last year. First Choice Plumbing will always be my first choice! Thank you for the expert service!

Review 7 (2024-09-20 - Rating: 5)
First Choice Plumbing gave prompt and excellent service. I needed a tube attached to the sewer line.

Review 8 (2024-03-16 - Rating: 5)
We had a leak in the valve of the sprinkler system I called to ask if he could com3 out and just shut it off at the meter. Ethan rushed out to give us a hand 5o shut it off. Very knowledgeable located where the leak was. My irritation company will come out when they can at least now the water is off! Thank you First Choice!

Review 9 (2022-07-07 - Rating: 5)
First choice is a reliable plumbing service. They respond to my requests quickly and efficiently. Hunter, my technician, is always willing to explain the process and what is involved. The work done is done correctly the first time and any necessary adjustments were made during the installation without complaint or unnecessary charges. The rates are fair for the area. They are explain the fees and time necessary to complete the job. Scott and Juan are wonderful to work with. Both were available to answer any questions that I had about the job. Thank you, First Choice! I appreciate all of you!

Review 10 (2024-01-14 - Rating: 5)
Best prices in town. Great customer service. Got done the same day. Helped my plumbing crisis when others could not come out. Definitely use this company in the future.

Review 11 (2022-01-31 - Rating: 5)
First Choice Plumbing is awesome! The owners are trustworthy and knowledgeable and they run a team of professional and polite individuals. They will tell you the cost of the job up front. They are honest and reliable. They call when they say they will call, they show up when they say they will show up, they give you an honest assessment of what the issues are and what the price will be. I call First Choice Plumbing every time I need something done from leaks and clogs to major installs. I recommended them to EVERYONE!

Review 12 (2021-08-25 - Rating: 5)
First Choice is the ONLY plumber I will call as long as I live here. I’ve tried other plumbers in the area and my biggest complaint is urgency. When I needed someone same day, these guys were the ones to come to my rescue. They are dependable, reliable, punctual, and their work speaks for itself. Top notch. I would recommend them to EVERYONE, (hence my recommendation). So if you’re needing a plumber call First Choice. You will not be disappointed.

Review 13 (2024-01-06 - Rating: 5)
Im a veteran on disability. They recently came out on a service call the very same day we needed them. They fixed the problem and gave recommendations so we would not have any future problems. Veteran friendly company. Great to have a business like this in our community.

Review 14 (2021-09-30 - Rating: 5)
First Choice Plumbing Services responded to our call to them in regards to help us locate an awful smell that we couldnt figure how to get rid of.Very professionally the company sent over a team to investigate and help us understand what was going on.We were asked that if their advise proved to be helpful, after two weeks write a review to share our experience.Well we are more then please, we are grateful for these workers sharing their Knowledge.We at Christ the Servant Lutheran Church, thank you for your help and God Bless.

Review 15 (2023-02-28 - Rating: 5)
I had what turned out to be an apparent miscommunication with one of their service guys and the owner, Scott, immediately contacted me once he was made aware of the issue and made things right. He was kind, apologetic and very, very professional. I cant recommend this company enough. I will DEFINATELY be using their services again for all my plumbing needs.

Review 16 (2020-05-18 - Rating: 5)
Our plumbing was backed up in March they cleared it but it happened this month again workers came out and worked until they temporarily cleared it. They advised may have a breakage. The owners Scott and Walter were here the next morning to advise what to do. After looking around they new that it was the water company problem, advised us to call them first and told us exactly what to say to them. They came, agreed it was their problem and fixed it. Saving us money with their honesty. This company’s workers and owners were here right away, friendly, new what they were doing and followed up to make sure it was done. Their integrity was impeccable. I would recommend them to everyone. It is good to have an honest, efficient and reliable company when you need one. Thank you First Choice Plumbing

Review 17 (2022-11-01 - Rating: 5)
Early in the day, we detected a leaking pipe under our house. We called First Choice Plumbing and they had a technician to our house in 40 minutes. The job was completed in 30 minutes and the price was fair. We decided to go with First Choice after having a previous, different leaking pipe fixed by a competitor. The competitor charged us over $500 for their 30 minute repair. If a plumber is needed moving forward, we will be calling First Choice.

Review 18 (2022-02-09 - Rating: 5)
The first time I called them early in the morning for a clogged toilet, they arrived within an hour. A few days later my toilet was overflowing and I called them back and spoke to the owner he said he would send someone out as soon as possible. Within an hour they arrived and fixed the problem. The plumber sent told me no service chargeThis was so kind of them, and so appreciated. I will always call them when needed. We need to support businesses like this. Ty again.

Review 19 (2022-11-19 - Rating: 5)
We had a problem with our H/W heater, as the water temperature was going way over the set point. I called at 7am, and by 8am Josh & Ethan arrived to solve the problem. They immediately diagnosed the problem as a bad thermostat. It was quickly replaced and everything went back to normal. I cant thank them enough, and First Choice for the quick response to our problem. I wouldnt hesitate to use First Choice again if the need should ever arise.

Review 20 (2020-12-10 - Rating: 5)
Long Post,I have had a problem with my pipes backing up for 2 years now. I have tried many different companies and no one could fix the problem long term. On 12/5, 4 nights ago, my washing machine drained out and flooded into the toilet/bathroom and bedroom next door. I have 4 children, being down a bathroom and a washing machine while virtual teaching(Im a teacher) and schooling my own children at home was definitley an EMERGENCY! It was a Saturday. I called multiple places and everyone said they couldnt help. This was the only place who understood my emergency and came 9am that Monday. We live an hour away from Conway and they still came- ON TIME! They stayed here and worked on the problem, cleaned the lines, fixed a leaky faucet and diagnosed a few other issues. The next day, my first load of laundry, the same thing happened again. I couldve cried. I called the company and they came out right away. They used a camera and realized my problem was broken cast iron pipes and roots were getting in (my house was built in 1947 and still had a lot of original plumbing) some of it had been replaced over time by other companies but basically it was a mess under there. They came back a 3rd time and fixed all the plumbing properly. They didnt even charge the travel fee for coming out so far because they wanted to get the job done correctly. I would highly recommend this company to anyone. Juan and Willie were excellent and kept me informed 100% of the time. Their management really worked with me and was so understanding. They easily couldve passed me off to a company that was closer to where I lived, but they didnt. They stand behind their work and will do what is neccessary to make it right! Thank you so much First Choice Plumbing!

Review 21 (2024-03-30 - Rating: 5)
Mr Russell was awesome, he came and fixed our plumping issue quickly and effectively during Easter weekend. A must call for your plumbing needs

Review 22 (2024-09-11 - Rating: 5)
From the initial contact to the cleanup after the install of a Halo 5 whole house water filtration system I could not have been any more pleased. I had them to the house to do routine maintenance on my Navien tankless propane water heater and was so impressed (with Ethan and his assistant) that I asked for a quote on a whole house water filtration system. Everything was done professionally, timely and as discussed or quoted. Quote (written) was detailed and thorough. The work was expeditiously scheduled and performed exactly as described within one week after quote. The finished product looks professional and I could tell Ethan took pride in his work. Am extremely happy and satisfied I used First Choice. Give ‘em a try.

Review 23 (2023-02-05 - Rating: 5)
Iv called several plumbing company’s to come fix my water heater on a Sunday And top places like Benjamin’s franklins, vines who u see all over, never answered there phones. Just rang n rand then hung up. Honestly Iv called every conway co lmpany open 24 and Jaun at this company plus one other co answered out of the 15 listed to help on a weekend. He was super nice, very professional, and when I chose the other co he was still professional. It was the timing I needed was the reason why. I did appreciate his positive attitude when I let him know.

Review 24 (2020-11-10 - Rating: 5)
Highest quality plumbing technicians in this area! Having worked for a n HVAC/R company that partners with First Choice, I’ve seen first-hand the quality of their work on other people’s homes and businesses, including my own! 10/10 would recommend.From one trades-person to another, thank you First Choice Plumbing Service for your integrity and quality service/expertise!

Review 25 (2021-10-08 - Rating: 5)
Great company to hire for all your plumbing needs!! The technician was very professional, explained exactly in detail the work that needed to be done and the job was completed with total satisfaction! Believe me when I say they will go above and beyond to make sure you are 100% satisfied with your service! That is definitely a rarity these days!! -C Shelley (

Review 26 (2019-10-21 - Rating: 5)
Awesome, Awesome, Awesome. I cant say enough good things about First Choice Plumbing. Scott and his partner went above and beyond to fix a very complicated plumbing issue. I HIGHLY recommend them for any and all your plumbing needs. Honest, professional and know how to get the job done!

Review 27 (2018-06-02 - Rating: 5)
They did a fantastic job putting a new ac unit in to our house. They were quick, efficient, and they came with blankets and floor cover to make sure they had zero mess left behind.. I would recommend this company to any person in need of a plummet. Top notch for sure!

Review 28 (2018-08-19 - Rating: 5)
Very pleased with Walt, Scott and Tom. Theyve got my new home up and running efficiently and effectively. Im confident and trust in the work theyve done for me and I will call 1st choice for any future jobs that I have in store. I highly recommend.

Review 29 (2022-01-15 - Rating: 5)
Needed new valves replaced in kitchen bathrooms and toilets. Was surprised they had a crew at my door an hour after calling them. Rich and Hunter were pleasant and professional. Job was done quick and right. Happy I called these guys!

Review 30 (2019-06-04 - Rating: 5)
Great customer service and fast estimation.Did great work and very flexible

Review 31 (2022-01-28 - Rating: 5)
We had a leak of an underground hot water line. It flooded our garage into the yard. After a leak detection service determined the path, FCPS came in and expertly rerouted our hot water line above ground to eliminate the problem & bring us HOT WATER again! The are talented, commited to service & will get your job expertly done.

Review 32 (2021-11-23 - Rating: 5)
Russell and Zach were very professional and beat the other companies price a little. Russell went above and beyond to fix a leaking kitchen sink basket for me as well. Definitely recommend this company and especially these guys! :)

Review 33 (2023-11-30 - Rating: 5)
Great group of guys, fabulous service every time. It’s nice to call the main number and be greeted by name, that’s the type of service you get from First Choice.

Review 34 (2024-04-01 - Rating: 5)
Very professional. Showed up same day. Reasonable rates, quality work.

Review 35 (2020-03-19 - Rating: 5)
Couldnt be more pleased with First Choice ! They came right out to fix a toilet , and are super nice to deal with . Prices are way better than the others I called ! Thanks Walter and everyone at First Choice Plumbing !

Review 36 (2021-11-11 - Rating: 5)
I called at 11:30 pm they came out first thing the next morning and fixed my issue. They were professional, honest, and kind; and went above and beyond and answered all my questions and then some.

Review 37 (2020-08-17 - Rating: 5)
This is the only plumbing company I contact when i need things fixed. Amazing customer service, always on time and jobs completed quick. Would highly recommend First Choice Plumbing

Review 38 (2019-05-25 - Rating: 5)
First choice.. is exactly that, My first choice theyre very prompt and honest .They will assess the problem and let you know step by step what needs to be done theres no hidden fees or pop up surprises .when it comes to excellent care and friendly service First Choice will always be my first choice they delivered on high quality service.without the big price tag .

Review 39 (2022-07-08 - Rating: 5)
This team was extremely professional! Their prices are fair and they did a great job fixing our plumbing issues

Review 40 (2021-11-04 - Rating: 5)
First Choice is the best at the beach! Their team is knowledgeable and responsive. They are cost conscious and honest. #AlexaRocks

Review 41 (2021-10-11 - Rating: 5)
Very professional, quick to respond, on time, they knew exactly what was going on and what was required to fix our leak. I would highly recommend this company.

Review 42 (2023-02-17 - Rating: 5)
They called before they arrived. Did the work requested at a reasonable cost. I would definitely call them in the future.

Review 43 (2021-11-04 - Rating: 5)
Alexa is awesome and very professional. Highly recommend working with her and first choice plumbing!

Review 44 (2021-09-13 - Rating: 5)
Wonderful gentlemen arrived early and completed the job perfectly. Extra steps taken to cleanup after installation.

Review 45 (2021-01-27 - Rating: 5)
Fast, friendly, and reliable! Came out same day, fixed issues quickly and with a smile. Would highly recommend!

Review 46 (2022-05-18 - Rating: 5)
These guys are such a blessing! Nice to know that pride of workmanship and integrity still exist in this world! Highly recommend

Review 47 (2024-03-13 - Rating: 5)
Perfectly happy with this company. Omar & Jacob showed up on time, thoroughly inspected the problem, diagnosed and explained fully the process and price. The job was completed quickly and the price was very affordable.

Review 48 (2023-09-19 - Rating: 5)
Was such a pleasure to have these people work on my water heater.

Review 49 (2021-08-25 - Rating: 5)
Very professional. Very good work. I recommend and will use again.

Review 50 (2021-08-25 - Rating: 5)
I’m building a new house and hired first choice to do all my plumbing. I’ve used these guys before and really appreciated their workmanship and their professionalism. Normally, building a custom home comes along with so many headaches and believe me… this build had its fair share of headaches but, when it came to the plumbing, no headaches whatsoever. They listened to what I wanted and delivered nothing short of amazing. It was such a relief not having to worry about one thing though. Thank you First Choice! You will always be my first choice.

Review 51 (2020-10-10 - Rating: 5)
You will not find a better plumbing company anywhere! This is a reliable, knowledgeable, honest, and trustworthy company that stops at nothing to provide an over-all experience that can not be topped. From the time they answer the phone, to the time they complete the job, their level of professionalism can not be outdone. If you want a quality, professional job done right the first time, dont bother calling anyone else, the name says it all, they are First Choice for a reason!

Review 52 (2020-04-17 - Rating: 5)
First Choice gentlemen were attentive, efficient and tidy on the job. Their work is very commendable for replacing my hot water tank. Thank you guys!