Rocket Plumbing

Photo of Rocket Plumbing

Located in Chicago, Illinois

Address: 5346 N Northwest Hwy, Chicago, IL 60630, United States

Phone: +1 773-299-1600

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards
  • Free of charge street parking

Categories

  • Plumber
  • Contractor
  • Home help
  • Home help service agency
  • Plumbing supply store
  • Repair service
  • Septic system service

Photos

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    I continually have the best experience with rocket plumbing and have used them for years. They are consistent, reliable, give fair pricing for great work and always customer focused. They are my go-to for any plumbing needs I have, inside or outside, and for consultations on future projects.

  • Review 2 (2024-10-02 - Rating: 5)

    Geoff came by, found our gas leak behind the dryer, and replaced the hose quickly and efficiently.Even leveled the stack after putting it back in the alcove.Polite, hard working, and fast.Highly recommend.10/10

  • Review 3 (2024-10-22 - Rating: 5)

    Thank you Rocket Plumbing for all your hard work over the last year! Luis and Joel came to my home this last visit to complete the appliance installation (faucet, garbage disposal, dishwasher connection, etc) and not only did the job and did it right, they were professional and cared for my home during their visit. The whole crew thats come to the home over the last year (Eric and Geoff too) has done an amazing job. If you need plumbing services, rest assured Rocket Plumbing has THE BEST, knowledgeable and friendly plumbers that the city offers.

  • Review 4 (2025-01-03 - Rating: 5)

    Rob was amazing. Very friendly and respectful in leaving the place as tidy as possible during his time working. Because of him I will definitely consider Rocket Plumbing the next time the need arises.

  • Review 5 (2024-10-17 - Rating: 5)

    We are very pleased with the service from Rocket. Jose worked very hard to finish our job before quoted time of completion without compromising the high quality of his work. He answered all of our questions with honesty and respect. We highly recommend him and Rocket staff for top rate results

  • Review 6 (2024-09-23 - Rating: 5)

    Rocket Plumbing was great to work with. They communicated often with updates and their pricing was reasonable. The plumber was prompt and very knowledgeable. He explained what caused the issue with my shower and then fixed it easily. Geoffrey was awesome to work with. I plan to use them on my next plumbing issue.

  • Review 7 (2025-01-07 - Rating: 5)

    Eric took care of resealing our toilet, shortening the floor bolts so they fit the caps and installed a new water line. Good, quick job. We’re thankful!

  • Review 8 (2024-09-17 - Rating: 5)

    Rocket Plumbing is top notch. They responded quickly and had someone out within a couple of hours. Fantastic communication. ERIC was the best, did a great job with a tough situation to fix. I so appreciate everything this company did.

  • Review 9 (2024-09-24 - Rating: 5)

    I’m very happy with my experience with Rocket Plumbing. They squeezed me in and sent a technician to my home the same day. Eric assessed.my issue immediately and successfully fixed the drip from a water pipe. Not only did he explain what the oroblrm was and how he was going to fix it, he happily took the time to answer general questions that I had regarding other issues.

  • Review 10 (2025-01-09 - Rating: 5)

    I had called five plumbers and they each had their own thoughts of why my kitchen sink made burping sounds. Nicholas looked, listened and knew it was the drain and the vent. He fixed it! I will only call Rickey plumbing from now on.

  • Review 11 (2023-09-15 - Rating: 5)

    Rocket Plumbing has exceeded expectations again with quality workmanship. This was our 2nd project with Rocket Plumbing which included faucet, drain, under sink water filter and dishwasher hook up. Luis S. was exceptional. He was highly professional, knowledgeable, communicative, and above all very nice! Luis S. communicated the plan and completed the work with better-than-expected results. From the office staff to the plumbers, everyone is highly responsive and friendly at Rocket Plumbing. Their pricing also seems very competitive. On a scale of 1 to 10 Rocket Plumbing is definitely a 10 plus and I highly recommend them!

  • Review 12 (2024-09-18 - Rating: 5)

    Great guys and Good work. Explained the work thoroughly and completed it within a day, as they predicted. Compared to other quotes they were competitive and came out to confidently to look at what was needed. We went with them and it worked out well.

  • Review 13 (2024-10-01 - Rating: 5)

    Geoff and his colleague were knowledgeable and communicated well about our situation--they even offered to help us navigate future repairs. They both were quick and efficient, too, and were patient in answering our many questions.

  • Review 14 (2024-09-04 - Rating: 5)

    Great experience! Excellent communication with the company, Luis was very clear about the options for making the repair and the associated costs with each option. Very nice, thorough. Highly recommend Rocket!

  • Review 15 (2023-04-25 - Rating: 5)

    Jimmy W. showed on time was very personable and professional. Finished in a timely manner and worked very clean. Explained each process and was very knowledgeable.Worked with rocket plumbing on a few occasions, but by far best overall service from Jimmy.

  • Review 16 (2023-03-31 - Rating: 5)

    This place is amazing!! I had two 100 gallon commercial heaters that were leaking from the bottom and needed immediate repair. I called Rocket Plumbing and they came out same day and got the job done. Excellent communication and the guys were really funny and down to earth. Definitely recommend 100000%

  • Review 17 (2024-09-10 - Rating: 5)

    I appreciated being able to get a diagnostic appointment scheduled quickly, and having the job completed that same day. Jose G explained what would be involved, itemized the estimate, and was very very tenacious in getting an incredibly clogged bathroom sink draining again. It took him 3 passes and a lot of effort, but thankfully got the job done. It wasn’t inexpensive but well worth the money. It would have been a literal nightmare if I had tried to do the job myself, and I would not have succeeded. It remains a mystery how the pipe draining that sink got so completely blocked!

  • Review 18 (2024-08-14 - Rating: 5)

    We had a really great experience with rocket plumbing who came out and saved us after a prior plumber had really messed up a simple Clogged drain. They even identified an error key made in trying to close up Our basement sewer system, which could’ve been catastrophic if it hadn’t been addressed properly. They were super professional, gave us all of our options for how to approach the problem, and fixed it super quick. We are so relieved we switched to them when we did in our plumbing job. Just wish we had started out with them!

  • Review 19 (2024-09-23 - Rating: 5)

    Luis did a great job. He came over looked at my situation and we discussed options. He was honest professional and got the job done the same day. Highly recommend.

  • Review 20 (2023-03-30 - Rating: 5)

    Jimmy was on-time and did a truly professional job. He explained what he was doing removed the old and installed the new toilet and stayed a bit longer to make sure there were no leaks from an older valve. I am very happy with his service and will definitely recommend Rocket Plumbing to anyone who needs their services!

  • Review 21 (2024-09-04 - Rating: 5)

    The best Plumbing company with the nicest workers!! Jeff took care of our toilet clog quickly and with care! He was also so kind to us and understanding of our stressed out state when he arrived.

  • Review 22 (2024-09-24 - Rating: 5)

    I already wrote one review for Manny, the HVAC tech from TR Miller, who visited yesterday, but maybe I accidentally erased it. This young guy in late 20’s was awesome. Very thorough! And I saw the dust on the back of his shirt so I know he was truly checking out our furnace to insure it’s in tiptop condition for winter heating season! Some extra work/cleaning AND my own decision to upgrade with a new humidifier (why pay over$300 for a new valve when I can get 10% off a new one with a five year warranty?) Yes, I am going to pay $19/month for their VIP program.Manny didn’t push me to do that.I just think it makes sense when you see all the perks. And having one company service our HVAC makes sense! TR Miller it is!

  • Review 23 (2024-08-20 - Rating: 5)

    Geoffrey really helped me out on short notice. He came within the hour to fix my sump pump, which was leaking. He did a quick, awesome job. Would highly recommend giving them a call.

  • Review 24 (2024-08-07 - Rating: 5)

    Rocket Plumbing was responsive, prompt, and communicated well. The tech was friendly and informative, and the pricing was reasonable. I highly recommend Rocket Plumbing as a trusted service provider.

  • Review 25 (2023-12-26 - Rating: 5)

    Have used Rocket Plumbing for years, and will continue to do so. All plumbers have been friendly, on time, knowledgeable, and have fixed our many home plumbing issues efficiently and well. Highly recommend. Easy to schedule visits.Just updating this review from years ago. RP continues to manage all of our plumbing needs and does fantastic high quality work. They are adaptable and often having the pieces needed in their truck (eg, a garbage disposal unit that needed replacing today). Eric almost feels like our personal plumber now. He is friendly, super knowledgeable, and does terrific work. Cannot recommend this company enough.

  • Review 26 (2024-11-30 - Rating: 5)

    Thank you Rocket Plumbing for good service! I’m so thankful to Robert for helping me to find a place from where is my water leak coming from. I would definitely recommend you guys to my friends !

  • Review 27 (2024-09-05 - Rating: 5)

    We had an emergency gas leak and Jose was able to come out within the hour. So thankful to Jose for his professional assessment of the situation and for being flexible to get us scheduled so quickly so we weren’t without gas too long.

  • Review 28 (2024-09-20 - Rating: 5)

    Robert was polite, punctual, and rapidly diagnosed the problem and was able to quickly fix the issue. He also provided very useful information and quotes for future work. We will be requesting Robert for our next project for certain.

  • Review 29 (2024-08-14 - Rating: 5)

    Eric did an awesome job. Gave me two options for our problems and then let us know what the next move would be later on down the road if we renovate. Very helpful.

  • Review 30 (2024-03-12 - Rating: 5)

    Geoff was great! He was prompt, did a terrific job in installing our ejector pump. He worked tirelessly to get the pump given our pit size to work perfectly. He came back again when we changed our mind and decided to get a different brand of pump installed. He’s thorough with the job and wonderful to work with.

  • Review 31 (2024-03-06 - Rating: 5)

    Eric did a great job fixing all three issues I had. He knew right away what the problems were and why I couldnt figure them out myself. He was knowledgeable, polite, and communication was great. The time range they gave when he would come out was accurate, and I liked how he called a half hour beforehand. He was also time-efficient-- he was done in the time I expected him to be done, and payment was easy. He provided an itemized receipt e-mailed to me which I also liked. He also gave some maintenance tips for the future. The work was a little on the pricier side but the quality of it was great. Id much rather pay extra for a company that hires licensed/certified people than go with a cheaper place that does unreliable, half-baked work. Would definitely use again.

  • Review 32 (2024-04-12 - Rating: 5)

    I called Rocket and got an appointment for the next day to fix a broken check valve that I didnt realize had been leaking. They were very prompt and helpful about letting me know exactly when theyd arrive. Geoffrey did a great job and was nice enough to stick around after and set me up with a restoration company to clean up the area that had been damaged by the ongoing leak. Definitely recommend, they were friendly and professional.

  • Review 33 (2024-01-19 - Rating: 5)

    Rocket Plumbing delivers again! Louis showed up early and last minute even though every plumber in the city must be slammed today. They did a fantastic job and answered all of my potentially annoying, inquisitive home owner questions thoroughly and with patience. We’ve had nothing but great experiences with Rocket and can’t recommend them highly enough.

  • Review 34 (2024-05-16 - Rating: 5)

    Best plumbing experience Ive had. They definitely went above and beyond. I had a major clog in my drain which slowed it down so much that it would back up in my basement. They were able to cable and video through my main drain to the city to see exactly whats going on. They were able to get through my flood control system drain to hydrojet and clear my drain at a way lower price than a regular plumber would charge. Luis is a great plumber and communicator. I highly recommend Rocket Plumbing

  • Review 35 (2024-04-29 - Rating: 5)

    Jeff and Antonio from Rocket plumbing were incredible to work with - they were very helpful and happy to go over every detail of the work that was needed. They explained the why behind everything and were very resourceful and committed to getting the job done well. Would highly recommend working with them!

  • Review 36 (2024-03-18 - Rating: 5)

    I called Rocket Plumbing early on Monday morning, assuming I would have to wait several days for a plumber but they were able to send out Eric , who had been here once before for another issue, within just a few hours of my call. Eric was able to replace the cartridge in my shower correcting the water pressure. I am very happy with the service I’ve received from Eric and Rocket Plumbing.

  • Review 37 (2024-03-22 - Rating: 5)

    Eric did an outstanding job. Everything done is perfect and I love the faucet he recommended for the bar sink, and Eric cleaned up both work areas after he was finished. Im very happy with his work today.Rocket Plumbing is my go to for all my plumbing needs.

  • Review 38 (2024-03-13 - Rating: 5)

    It never feels good when you have to spend money on any home repair, I can say how great it felt to have , A Right Priced Plumbing & Sewer Company Inc. out to install a new water heater and sump pump! Jordan, the owner personally came out to inspect and diagnose the issue, but also went out of his way to give me discounts to lower some of the costs as well as throw in a little extra to remove the hidden component of the sump pump. He was extra professional and personable. The job was supposed to be at least six to eight hours because some of the issues in removing the old sump, but it actually only took him and a colleague two and a half hours to get the job done and at a very fair reasonable price! I highly recommend A Right Priced Plumbing & Sewer Company Inc. for your plumbing needs!

  • Review 39 (2024-01-25 - Rating: 5)

    Called Rocket plumbing to take a look at our water heater. Nick was the tech and Steven, who was new, showed up on time and were very nice and considerate. They explained what the situation was and we ended up opting for a new water heater which they had completely installed and the old one hauled away in less than 2 hours! We will use them again.

  • Review 40 (2024-06-11 - Rating: 5)

    As always, Rocket Plumbing does not disappoint! Luis and Jose were here on time, worked quickly, efficiently and professionally! They knocked the job out of the park and are super friendly guys.

  • Review 41 (2024-09-27 - Rating: 5)

    United Sewer & Drain are the TOP Notch plumbers In All Of Illinois. They are dedicated extremely knowledgeable & I would highly recommend them

  • Review 42 (2024-09-20 - Rating: 5)

    Rocket Plumbing has serviced our condo building in the city for more than a decade, and has always been prompt, polite and open with any issues that they find. Our condo building can be tricky to work on, but they have always gotten the job done. I would recommend them to anyone!

  • Review 43 (2024-03-18 - Rating: 5)

    Had a great experience with Rocket Plumbing. Contacted on a Friday afternoon, received an immediate response for an appointment first thing Monday morning. Tech arrived on time, diagnosed the issue in 2 minutes and then was able to repair immediately.

  • Review 44 (2024-04-12 - Rating: 5)

    Super appreciative of how quickly someone was able to come out here and their willingness to work with wacky time limitations. From Julian who answered all my calls and got me scheduled, to Eric who got to the bottom of the problem and let me know what would be required for a fix, I am SUPER happy with this company and glad I called them. Will most definitely be contacting them again for any future needs. Thanks, guys!

  • Review 45 (2024-01-23 - Rating: 5)

    We had a great experience with Rocket Plumbing. They were able to send a plumber out the same day to fix our clogged kitchen sink. The plumber, Michael McSweeney, was able to diagnose and fix the problem quickly and spotted what might soon become a bigger problem and gave us some suggestions for how to avoid it. Highly recommend.

  • Review 46 (2023-07-20 - Rating: 5)

    A friend recommended Rocket Plumbing to me after hearing about a bad experience I had with a different company, and Im so glad that he did! Rocket Plumbing was very responsive, and when Eric showed up, he knew the issue that I had described. He was patient and answered any questions that I had. While we werent able to resolve the issue on hand, I better understand the issue and will highly consider his suggested/recommended repairs!

  • Review 47 (2024-04-29 - Rating: 5)

    Roc Plumbing came out the same day and fixed our toilet. George was super friendly and quickly fixed our toilet at a very reasonable price and didnt try to sell us a new toilet. I highly recommend Roc Plumbing and will plan on using them in the future. Thanks, Roc!

  • Review 48 (2024-08-16 - Rating: 5)

    Nick and Rocket Plumbing have been genuinely outstanding. Fast, reasonably priced, knowledgeable.

  • Review 49 (2024-09-13 - Rating: 5)

    Always a good experience. They arrive on time, take care of my house, and resolve the problem. Clear and fair pricing.

  • Review 50 (2023-12-22 - Rating: 5)

    I have used Rocket Plumbing several times now…each time I have had a good experience. Today I had work done by Robert. He was prompt, polite and helpful. I wouldn’t hesitate to recommend them.

  • Review 51 (2023-07-14 - Rating: 5)

    Rocket Plumbing is extremely responsive and professional. We had a large water heater begin leaking and they responded (after hours) and installed a new large water heater in less than 24 hours after our first interaction. This is our second engagement with them and they were flawless on both. Definitely recommend!

  • Review 52 (2023-06-28 - Rating: 5)

    I’m very pleased with the service I received from Rocket Plumbing. They responded very quickly to my service request and had a crew out the very next morning. The crew itself, both named Mike, was great and was able to clear a sewage line drain that turned out was potentially days away from turning into an emergency situation. They very clearly explained the nature of the problem and advised on potential future work should the issue reoccur. I’m thrilled Rocket was able to come out so quickly and solve the problem.

  • Review 53 (2023-12-27 - Rating: 5)

    Luis was great! He is friendly, knowledgeable, kind and efficient. I was especially pleased that he included the option of rodding, which it turned out was needed.I will definitely call Rocket again, and refer friends who ask for a good plumber!

  • Review 54 (2023-06-26 - Rating: 5)

    Geoffrey was able to identify the source of a leak in our home and make several repairs the same day. He was very professional and took the time to explain what was happening and what our options and prices would be. I appreciate that whenever I call Rocket, they’re able to send someone over quickly and resolve the issues. Thank you!

  • Review 55 (2023-04-25 - Rating: 5)

    Luis and Mike were fantastic. From the initial estimate to the completion of the project, Luis kept me informed and let me know what all of our options were. They arrived on time and got everything finished in a timely manner. If you have any sort of plumbing project, do not hesitate to hire Rocket Plumbing!Update: Luis came out to replace the toilet and was prompt and quick. Still recommend this company for any of your plumbing needs.

  • Review 56 (2024-06-17 - Rating: 5)

    Nicolas and team performed a thorough job of Hydro Jetting our sewer lines and trap. He also walked us through the landscape of our lines, what he found and provided us some insight our our ceiling sewer lines that will have to be addressed in the future.

  • Review 57 (2023-09-14 - Rating: 5)

    We had a leak spring in our shower in the morning, called Rocket Plumbing and they had someone here in under an hour. Eric quickly provided a quote range (as the problem was not detectable without taking the fixtures off the wall) and after I accepted the service, he diagnosed the problem, went and got the necessary parts and was back / done with the fix very fast. All-in was just a few hour process and everything is working as it should. He also took the time to explain other plumbing questions I had which was much appreciated. Will use Rocket Plumbing for future jobs without question.

  • Review 58 (2024-04-27 - Rating: 5)

    HIRE THEM NOW!!! Geoff & Antonio were absolutely amazing!!! Stellar job done! Can highly recommend asking for these two personally! Both professionally handle big jobs - multiple homes, older pipes and work well with Peoples Gas. Really appreciate their expertise and dedication to completing our buildings multiple unit projects. Amazing communication throughout. Would hire again immediately to make any plumbing pipe dream come true! Great company to contact + all the stars! Thanks Rocket Plumbing!!!

  • Review 59 (2023-04-18 - Rating: 5)

    We’ve used Rocket Plumbing twice and they’ve been excellent both times! They are quick, professional, and helpful. We had Jimmy come out this morning to fix a clog and he arrived on time and was able to fix the issue with no problems! We will definitely continue to use Rocket Plumbing in the future!

  • Review 60 (2023-08-18 - Rating: 5)

    I had to get a water shut off valve replaced before I could have a new appliance installed. I was able to get an appointment very quickly and James was on-time. The valve replacement was a quick fix and now I have no fears of leaking and water damage from that valve. During the repair, he noticed some other issues that should be addressed later and told me what would need to be done (and is putting together a quote). Very helpful and very professional!

  • Review 61 (2022-11-02 - Rating: 5)

    I had a great experience with Jimmy at Rocket Plumbing in Chicago. Id initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to repair the problem. Again, the fees were very transparent. He even cleaned up before he headed out. Id recommend Rocket and Jimmy, in particular, to anyone.

  • Review 62 (2023-04-21 - Rating: 5)

    Geoff from Rocket Plumbing did a fantastic job. He arrived on time, gave me advice about my situation and provided options to complete the job. Ultimately, I had to replace an ejector pump and sump pump. Both are functioning great and much quieter than before.

  • Review 63 (2023-08-12 - Rating: 5)

    Rocket, and especially my specific professional (Luis Silva), went above and beyond to help me!They made time after hours, worked hard, fast, and had such tremendous kindness and willingness to get me the help I needed in making sure my plumbing was made safe after a contractor left it unfinished!A+ for work quality, customer service, and a wonderful experience as a whole!

  • Review 64 (2023-09-01 - Rating: 5)

    We had Rocket out for some small jobs at our condo, so when we bought an old two-flat that needed work, we called them again. Jimmy & team were very communicative, thoughtful, and good at explaining what needed to be done to fix a leaking sewage pipe in the basement. He answered all my questions, and tried to keep the work within the quoted cost range. He also provided insights into other related parts of the plumbing and how it works together. Will definitely be calling Rocket back for future work.

  • Review 65 (2023-06-22 - Rating: 5)

    I had a basement drain back up. I emailed at night, and they responded right away the next morning. Within a day someone was scheduled and here. James was very courteous, was on time, and was very clear about what he was going to do and what it would cost. He then looked at a separate issue I was having, and got me connected to someone else at Rocket Plumbing to take a look, who showed up the same day! I was really appreciative that he acknowledged there was someone else who might be better suited to take a look at the other issue rather than just do it himself since he was there. Overall, great experience with this company, and I have used a LOT of local companies!

  • Review 66 (2024-07-08 - Rating: 5)

    Ive used rocket plumbing for years. Very professional, very dependable and excellent work and service. Would totally recommend.

  • Review 67 (2024-06-16 - Rating: 5)

    Luis came over and got my problem fixed in a jiffy. He was beyond friendly and explained everything to me. I need to get a hydro jetting done and I want Luis to be my man for the job again!

  • Review 68 (2023-11-22 - Rating: 5)

    Nick and Antonio were awesome and could not have been better about diagnosing the problem, but also, making sure they left me understanding what caused the issue and how to prevent it in the future. They were on time and easy to work with. Most importantly, they didn’t look to charge me for unnecessary work. They will definitely be my go-to plumbing solution in the future.

  • Review 69 (2023-03-23 - Rating: 5)

    We had a great experience using this company. Luis and Joel did an excellent job installing a new outdoor faucet, shower faucet repair and servicing our water heater. Luis was excellent at explaining everything and offering different price points for the various services. Will definitely call again for any plumbing needs.

  • Review 70 (2023-03-02 - Rating: 5)

    I’ve worked with Rocket Plumbing a few times now, to fix a runny toilet, install a new water filler faucet, install a new kitchen faucet, and install a water shutoff valve. Rocket has been great with scheduling a timely appointment, being true to their estimate, and performing good work. We’ve worked with the same specific plumber, Luis, each time and he’s done great work while being very considerate of our home and taking the time to explain everything. They’ve returned a couple times to adjust some things after the initial install and did so rapidly and without additional charges. Would recommend them.

  • Review 71 (2023-03-28 - Rating: 5)

    We called Rocket Plumbing several years ago for a job. The first time was because they had the quickest response. After that it has been the only place we call. They are quick with their communications, the estimates are very fair, and the work is done in a timely manner. Today we had Geoffrey out to fix a leaky faucet and the the service was exactly what we have come to expect. Rocket Plumbing is highly recommended!

  • Review 72 (2023-10-11 - Rating: 5)

    Awesome! 5 stars!! Jeff took care of my broken shower head in my boys’ bathroom and even picked up a new shower head for my shower and installed it for no charge. He was in and out in an hour and texted me his timeline for arrival! Great service! Will call Rocket for sure for all my plumbing needs!!!

  • Review 73 (2023-06-28 - Rating: 5)

    We’ve used Rocket Plumbing twice in the last two months, once to rod both bathrooms and once for a pipe repair. I scheduled both appointments online and everyone I spoke with along the way were responsive and prompt. I got either same day or next day appointments, and each visit the respective plumbers were fast, skillful, and explained everything that needed to be done and provided tips for down the line. This company has become my go to for all my plumbing predicaments!

  • Review 74 (2023-11-08 - Rating: 5)

    My gas meter was locked shut off due to gas leak . Called several plumbers to detect and repair leak , non were successful and did satisfactory job, Nick on the other hand gave very reasonable quotes and options to save.. They came to rescue and solve the problem. Professional, honest reliable they go above and beyond. Happy with their service i would call them again for any plumbing issue..

  • Review 75 (2023-06-25 - Rating: 5)

    Needed emergency weekend service and Luis arrived within 30 mins of calling. He was able to diagnose the problem and fix the leak immediately. Great attitude and knowledgeable. Rocket is now my new go to plumbing service. Highly recommend.

  • Review 76 (2023-07-14 - Rating: 5)

    Rocket plumbing was great. They were the first to respond and quick with all my repairs. Another company quoted me 2x as much and we’re going to do more than was necessary. Nick was respectful and checked everything to make sure things were done right!

  • Review 77 (2024-01-25 - Rating: 5)

    Great guy, great plumber, great addition to Rocket Plumbing. Robert was great at explaining everything to me and I learned so much from him.Rocket is the only plumbing company we use and trust. They have been our ‘go to’ plumber for the last decade.

  • Review 78 (2023-08-29 - Rating: 5)

    We’ve had an excellent with Luis from Rocket Plumbing with both of our water fixing needs! He’s prompt, knowledgeable, and takes the time to ensure he explains what he is going to do before he does it. Highly recommend!

  • Review 79 (2023-07-15 - Rating: 5)

    Louis did a terrific job! He called when he was on his way. He explained the problem clearly, and performed the work efficiently. His diagnosis was right the first time. He chose not to rod sewer pipe due to possibly damaging them and chose to use a high-powered air gun to remove debris that was causing a bath tub back up. Rocket Plumbing did a great job from beginning to end, from scheduling to work completion. I would definitely use them again.

  • Review 80 (2023-02-22 - Rating: 5)

    Mike is awesome, extremely knowledgeable about plumbing issues and dedicated a root cause of an ongoing issue. Mike and his team were super friendly and took time to explain what they were doing to solve the issue. The Rocket team was onsite in less than an hour after I called for service. Highly recommended and we will be using them for any additional issues that arise in the future.

  • Review 81 (2023-03-08 - Rating: 5)

    I highly recommend Luis. I needed some plumbing repairs in my rental home. Luis was very responsive from the beginning. He was very knowledgeable, and took his time to explain the cause and how to avoid future issues. Luis went above and beyond to make this experience a great one. I will be using this company in the further and will recommend to family and friends!

  • Review 82 (2023-03-08 - Rating: 5)

    Great experience with Rocket Plumbing. Easy to schedule, came out the next day, and Geoff was great to work with and very professional. We appreciated the price transparency and knowing what we were paying before work was started.

  • Review 83 (2023-03-03 - Rating: 5)

    I called in to Rocket plumbing after my main sewer line water started backing up in my laundry room and bathroom. I spoke to the manager Danny who provided me with excellent Customer service and he was able to get someone out to me within the hour. Jimmy was the plumber on site and he got the job done quickly while providing great service. From this experience I will continue using rocket plumbing for all my future plumbing needs. I would highly recommend them to anyone.

  • Review 84 (2024-07-12 - Rating: 5)

    Luis was prompt, friendly, quick to assess the situation and explain treatments and preventative maintenance. Great service and will be back!

  • Review 85 (2023-07-21 - Rating: 5)

    Mike is extremely professional, talented, and responsive. I have worked with many Plumbers over the years and by far he is the best. The skill and quality of the Mikes work is exceptional and his piping can be considered a work of art. In additional, Mike is a very kind, honest, and empathetic soul. Exceptional qualify at a great value. I will be using Rocket Plumbing again.

  • Review 86 (2023-12-21 - Rating: 5)

    Robert from Rocket Plumbing is wonderful. On time, wonderfully professional, and knowledgeable. I really want to hire Rocket Plumbing, due to his quote. I am discussing with my wife. We decided to move forward with Rocket Plumbing. I look forward to working with Robert!

  • Review 87 (2024-01-24 - Rating: 5)

    Put these guys on your speed dial! So professional and confidence inspiring. Mike (and other Mike who was on the job) did a great job of explaining everything and solving situation. I hope I never have another plumbing problem again (haha) but it’s great to have a go to that I can trust when and if it does come up in the future.

  • Review 88 (2023-05-14 - Rating: 5)

    Mike and the gang from Rocket Plumbing are the best in the business. Ive had them here at my Jefferson Park home for three repairs, including a check valve installation, and, most recently, a sewer line repair. Each time theyve done excellent work at a fair price, have been communicative and informative, and have never tried to upsell unnecessary services. As a licensed home inspector here in Chicago, I have high standards for the contractors I work with, and these guys definitely deliver, time and time again. Whenever my home inspection clients ask for a plumbing recommendation, I always tell them to call Rocket.

  • Review 89 (2023-05-10 - Rating: 5)

    Luis was amazing. Great service, provided a fair quote and scheduled the job quickly. He also helped troubleshoot and solve the inevitable issues that occur working on plumbing with old homes, making sure that I understood what the issues were and the potential options to fix.5/5, definitely recommend.

  • Review 90 (2023-05-25 - Rating: 5)

    I was very satisfied with the service from rocket plumbing. I hired them to clean out my sewer line. Jimmy arrived on time and was very honest about what we needed to get done. I would definitely use them again and recommend Rocket Plumbing to all my friends.

  • Review 91 (2023-04-04 - Rating: 5)

    This is the third time Ive used rocket plumbing and i will be using them in the future as well. Ive worked with the two Mikes and Jimmy and all three of them have been wonderful. Good communications, punctual, professional. I know folks are always hesitant to call up contractors to work on their home, but its nice to know a good plumbing company you can count on when you have issues with your pipes.

  • Review 92 (2023-04-07 - Rating: 5)

    I woke to a leak in my water heater and called Rocket Plumbing based on a review from a neighbor on Next Door. They called me back right away and I was able to see someone within hours. They were very professional and helpful. They provided multiple solutions and replaced my water heater that day. Very happy with my overall service.

  • Review 93 (2024-06-24 - Rating: 5)

    Here in an hour for a clogged drain. Done in 20 min. Was polite. Charged the price he quoted. Cleaned up after himself. What else could I ask for?

  • Review 94 (2023-06-14 - Rating: 5)

    Mike was terrific - very courteous and patient. He explained the process and took care to make sure the prep area was in order and protected. Using the tools for the sewer drain cleaning, he showed me where the blockages were before and after... and after quite a few months of issues, itll be nice to not have to worry about that problem anymore. Highly recommend Mike @ Rocket Plumbing.

  • Review 95 (2023-08-21 - Rating: 5)

    Michael was awesome. He went the extra mile to explain his equipment and helped explain the reasons behind my exterior drains clogging up. The issues were fixed and I have no more concerns. Awesome company and Michael was great!

  • Review 96 (2023-12-03 - Rating: 5)

    James was excellent. Ive had 4 different plumbers out in the past 5 yrs for clearing the roots out of the main line and they all had to access it by removing the toilet downstairs. Which is a big mess and a bigger more costly job. James was the only one to discover where the outside access to the main line was. It had sunken into the ground a good foot and was covered by grass and why no one could find it. James did.

  • Review 97 (2023-04-04 - Rating: 5)

    Geoff was super helpful, prompt and efficient. He gave us a fantastic deal on purchasing and installing our garbage disposal. We always have great service from Rocket and will be sure to use them again.

  • Review 98 (2023-11-15 - Rating: 5)

    Have used Rocket Plumbing on a number of occasions, and have always come away happy with the experience. Friendly customer service from the office folks, the plumbers have been professional, friendly and super competent, and their responsiveness is great.

  • Review 99 (2023-05-30 - Rating: 5)

    Jimmy at Rocket was great to work with. Professional, knowledgeable, and friendly. They did a scope and replaced a toilet for us. Communication was prompt and they worked around our schedule. I would definitely work with them again!

  • Review 100 (2023-09-08 - Rating: 5)

    We came back from a two week vacation to find the carpet in our basement sopping wet - a washing machine line had leaked. Of course we turned the water main off, but that meant no water for the weekend as we discovered the issue Friday morning. I’ve used Rocket many times in the past and they always deliver.When I called and explained the situation they sent Jimmy right over. He quickly diagnosed the issue, secured the part, and fixed the problem.A huge thanks to Rocket Plumbing!

  • Review 101 (2022-11-13 - Rating: 5)

    Rocket was highly recommended by a colleague of mine. They are super responsive, extremely knowledgeable, and did excellent work. They repaired our catch basin for our HOA. I am a real estate agent and refer them to all my clients who love them as well. 5 stars all the way.

  • Review 102 (2023-03-08 - Rating: 5)

    Had the opportunity to have my work done by Luis. What an amazing experience! He was kind enough to explain what he was doing. His work is wonderful and Luis made sure the job got done within the time frame I needed, so respectful while visiting our home and Im happy to book with him whenever we need work done. Thank you for being so kind and helpful Luis!!!

  • Review 103 (2024-05-17 - Rating: 5)

    Geoff was great, gave good recommendations ahead of time setting us up for success and then completed the work well and fast. Many thanks! See you next time!

  • Review 104 (2023-03-11 - Rating: 5)

    I honestly cannot rave enough about my great experience with Rocket Plumbing! My service tech was Jimmy and he was an absolute life saver. Before I even get into the experience, I love the fact that you can track where and how far with an ETA of when the service technician is to arrive (this was a godsend with a newborn at home). Once Jimmy arrived as indicated, he took his calculated time to see where the issue at hand was. My issue, that was thankfully resolved, was a floor drain overflowing. Jimmy was able to identify where the clean out was and cleared out the obstruction. They even have the option of a live camera feed within your pipes to see how extent the damage could be which I completely jumped on for piece of mind (roots, etc.) All I can say is I very likely did the same thing as you when faced with this issue and did a mad dash to Home Depot when the flooding occurred. Simply put, sometimes you just have to bite the bullet and call a professional which Jimmy and Rocket Plumbing was for me and my family. You will not be disappointed.Army veteran, Said Sidiqian

  • Review 105 (2021-12-11 - Rating: 5)

    What a blessing Rocket Plumbing was to our house! They were able to help us when other companies would not. We had a plugged sewer line and they were able to come and assess the situation in a timely manner. They were extremely respectful and knowledgeable, and thoroughly explained the problem. They were even able to show us the clog with their camera images. We were impressed at how quickly and efficiently they worked with their hydro jet system to clean out the sewer clog. We know who we are going to call for any future plumbing needs! Thank you, Mike!

  • Review 106 (2024-09-23 - Rating: 5)

    My water heater was leaking. I called for a quote and got a quick response after uploading my photos to them. I receive the best quote from Rocket after calling many places all morning. Geoffrey was great, He did a complete run down of the job after he was finished and made sure I didn’t have any questions or concern. With in a few hours we have hot water again.

  • Review 107 (2022-06-21 - Rating: 5)

    We had a leak in our faucet and was recommended Rocket Plumbing by a family member. Jimmy, our technician, went above and beyond for our service call. He was very thorough and explained every step. I would hands down use Rocket Plumbing in the future. Thanks again, I highly recommend!!!

  • Review 108 (2021-02-09 - Rating: 5)

    After nine years, my water heater finally collapsed. I got in touch with four plumbing companies and went with Rocket Plumbing because I had a good feeling about them from the get-go. Although their quote was (slightly) higher, the manager made a considerate accommodation on my behalf, which I appreciate. I am glad I went with them because the work was superb. I would like to thank specifically Derrick, the Customer Service manager, Fred, who supervised the job and dropped by my place to make sure everything went smoothly, which it did, and especially, Luis and Mike, who did the actual work. I will use Rocket Plumbing for my all of my needs from now on, particularly the drainage that I should have done once a year to help prolong the life of the tank. Thank you. A+++.

  • Review 109 (2023-05-20 - Rating: 5)

    Jimmy was great. Professional, efficient and left our home spotless. Would highly recommend. We had an emergency sump pump issue and they were here in less than an hour.

  • Review 110 (2025-01-09 - Rating: 5)

    On time Great job thats all i can ask for

  • Review 111 (2023-05-08 - Rating: 5)

    Louis is great. He did an initial large repair on our sewer stack when we first moved in and his skill saved us a LOT of money. He came recently and replaced our old outdoor spigots and installed shut off valves and installed a new toilet. He’s prompt, professional and knowledgeable.

  • Review 112 (2023-03-30 - Rating: 5)

    Needed urgent help to fix an active leak in the home. Called multiple places that were not responsive but Geoff and his team were fast, professional and got the job done! They were able to walk me through some tips as well. They are friendly and care about their customers. Definitely will recommend to friends and neighbors.

  • Review 113 (2023-08-22 - Rating: 5)

    Jeff and Antonio did great work at my condo replacing water heater and two toilets. They have been professional and answered all my questions and walked me through the process every step of the way. I definitely recommend Rocket plumbing.

  • Review 114 (2023-08-11 - Rating: 5)

    I have had nothing but good experiences with this company. Jimmy and Danny are honest, knowledgeable, and easy to work with. We’ve used them for several projects in our century home. Highly recommend these guys!

  • Review 115 (2023-07-14 - Rating: 5)

    After some recent flooding in our basement I wanted to learn about options for flood control. I called Rocket and they sent Nick out a few days later. He discussed everything from overhead sewers to check valves to standpipes. Though I dont think Im in a position to go with one of the high end systems at this point, I am much more informed now and understand my options. I also appreciated the low pressure approach. When we do decide do some plumbing work I will go with Rocket.

  • Review 116 (2024-03-12 - Rating: 5)

    Rocket Plumbing is always professional and courteous. They know what they’re doing and are very resourceful. I have old pipe sizes that aren’t produced any more, but Mike McSweeney and Geoffrey Ramos are brilliantly resourceful.All my plumbing work has been with Rocket Plumbing the last 10 years, and they continue to prove that I made a right decision with who I choose to work on plumbing issues.

  • Review 117 (2023-06-07 - Rating: 5)

    Rocket Plumbing responded quickly to our leaking hot water tank , and Geoff was very knowledgeable and personable. He did a great job, we always call Rocket Plumbing for any plumbing issues.

  • Review 118 (2024-04-18 - Rating: 5)

    Geoff is fantastic! He is incredibly knowledgeable and quick. You can tell he loves what he’s doing. I highly recommend!

  • Review 119 (2023-03-31 - Rating: 5)

    My family and I have used this company whenever something goes wrong with our plumbing. Great company. The quality is very good. I especially like Dan the tech who has came out. Hes extremely friendly and walks us through everything before they start. I would definitely recommend this company for any and all plumbing issues.

  • Review 120 (2023-06-21 - Rating: 5)

    Luis from Rocket Plumbing was great and got my drain opened up in record time! Rocket plumbing saved the day again and I recommend them whenever anyone asks “do you have a good plumber”!

  • Review 121 (2023-07-14 - Rating: 5)

    Mike and Mike cleared a run of pipe that was about 50 feet long and fully clogged in a few hours. No ripping holes into our ceilings like other plumbers quoted. Cleaned up afterwards. Provided video of clear pipes and will probably save our entire building a great deal of cash in the coming years. Would hire them again in an instant

  • Review 122 (2023-12-28 - Rating: 5)

    We were extremely happy with the work Luis S. and Rocket Plumbing. They were prompt, explained the nature of our problems and solutions. They cleaned up after the projectl

  • Review 123 (2022-08-17 - Rating: 5)

    This is one of the most professional, genuine, reliable, and prompt businesses Ive interacted with.I called this morning on my way to work not really sure if I had a bathroom sink issue(the pressure was very low and working sporadically) or an underground leak. I was able to get an appointment the SAME DAY.My plumber, Mike, called me to let me know he was on his way and also to get a more detailed synopsis of the situation. He was so professional and courteous. He let me know hed call me after he checked everything out.As promised, he called to let me know what was going on and actually FIXED the problem with a minor adjustment free of charge. He let me know how he knew there wasnt an underground water leak and notified me of the slower draining pipe now that the faucet was fixed. He didnt pressure me to do anything but recommended rodding out the pipe so it wouldnt be an issue. He let me know of coupons that were available and left the house in as good of a condition as he came in. I will 1,000,000% be using this company for all of my plumbing issues in the future and recommended them to anyone I know who needs plumbing assistance.If youre looking for an honest, helpful plumber who gets the job done right and has the customers best interest in mind... Ask for Mike at Rocket Plumbing Chicago.

  • Review 124 (2023-03-15 - Rating: 5)

    Mike and Nick showed up on the front end of the service window, evaluated the problem and fixed it in about two hours. Crazy fast and thorough! Fast, friendly and professional. So happy to have a good and reliable plumbing service. Five stars all around!

  • Review 125 (2022-03-21 - Rating: 5)

    Luis and team are incredibly responsive, thorough, reasonable, and all-around great to work with. He goes above and beyond on every task, and always makes sure we understand what needs to be done (and the associated cost) before executing. We plan to use him for all of our future plumbing needs, and recommend you do too!

  • Review 126 (2022-10-17 - Rating: 5)

    Our hot water tank was around 25 years old, so definitely in need of replacement. We contacted Rocket Plumbing, a firm we have used many times in the past. We were very, very pleased with the quality of the new Bradford White 50-gallon tank. And, the installation by Louis and Joel was done professionally and with great care. They had to replace some of the supply and return pipes and did a great job. Rocket Plumbing is a first class company.

  • Review 127 (2024-03-13 - Rating: 5)

    Michael was fantastic! We had a tricky issue and he and his partner came back multiples times to make sure it was done right. I am very impressed!

  • Review 128 (2023-04-17 - Rating: 5)

    Luis came out to replace a valve and spiggot for my hose. He was very respectful of me and my property and did a fast and professional job. Rocket Plumbing has made me a happy customer!

  • Review 129 (2023-08-15 - Rating: 5)

    Geoffrey and Antonio just put in a marathon 12 hour day sorting out a laundry list of minor plumbing issues, replacing my water heater, and of course fixing the bathroom faucet that sprung a leak and prodded me to actually do something. Despite working a long day they kept up the pace to the end and powered through what probably should have been a two day job, and their work looks nice too. Hats off to these guys for working hard and getting the job done.

  • Review 130 (2023-11-17 - Rating: 5)

    Luis and his partner were extremely professional. They worked fast and clean. They explained everything and answered all our questions. Will always use Rocket and Luis from now on.

  • Review 131 (2022-06-08 - Rating: 5)

    Although I am a happy customer of Rocket Plumbing the reason that compelled me to leave a review is to acknowledge Mike McSweeny specifically who has now helped me twice. Each time my issues were urgent and he made a point to squeeze me in. Also, before he starts a service he explains what he’s about to do and *why* to make sure I am comfortable. He also presents different options to handle a situation and gives his personal recommendation for what would be best for my situation. In all, he’s a really great guy who makes it a point to do great work when people need him the most. Although no one wants plumbing issues I am happy to know I have Rocket Plumbing, and Mike McSweeny specifically, available to provide prompt and fair service!

  • Review 132 (2023-03-16 - Rating: 5)

    Jimmy just came and fixed both my toilet and my shower. They work like a charm now, and he did his best to keep the cost as low as possible while still providing high quality work. Will definitely use again the next time I have plumbing issues.

  • Review 133 (2023-05-25 - Rating: 5)

    Jeff did a fantastic job. He provided us with several options to fix our outdoor fireplace gas line. He was straight forward, professional, and did great quality work. I would absolutely recommend.

  • Review 134 (2023-04-01 - Rating: 5)

    I had this company put a new toilet into one of my properties in an emergency situation while I was states away. They established great communication, we’re clean, punctual, and professional. I will definitely be using Rocket exclusively going forward!

  • Review 135 (2023-07-20 - Rating: 5)

    Rocket Plumbing did a great job replacing my kitchen faucet. Eric called ahead of time to provide an ETA, showed up on time, and completed the job quickly and cleanly. Would use them again in the future.

  • Review 136 (2024-07-10 - Rating: 5)

    Robert Packer did a fantastic job! Friendly, punctual and did a great job of explaining!! Love Rocket Plumbing!

  • Review 137 (2023-03-05 - Rating: 5)

    I discovered a leak in my condo and called Rocket. They sent Geoff out quickly who helped diagnose the source, fix the leak and put me in touch with a restoration company to repair the damage. Geoff was in touch with me personally all the way and went above and beyond to resolve the issue quickly and for a fair price. Highly recommend Rocket!

  • Review 138 (2023-11-07 - Rating: 5)

    Luis was our plumber and he was phenomenal! On time, super professional and gave us advice on future work. We now can say Luis will be the only plumber we use. Thank you!!

  • Review 139 (2023-08-08 - Rating: 5)

    We had a great experience with Geoffrey today! He took the time to talk us through and teach us about what he was doing, and was quick, thorough and efficient with multiple repairs. Thank you!

  • Review 140 (2023-03-30 - Rating: 5)

    At this point I’ve used Jimmy at Rocket Plumbing on so many projects Cleaning drains, installing faucets, fixing leaks, installing garbage disposal. Every single time, he’s been thorough, professional, on-time, knowledgeable. In general, everyone I’ve talked to in terms of setting appointments and getting someone out here to look at things has been great.

  • Review 141 (2023-11-03 - Rating: 5)

    Rocket Plumbing was able to send someone out the same day, on a Friday afternoon! Luis did a great job and got the sewer line flowing again!

  • Review 142 (2023-04-01 - Rating: 5)

    I called rocket plumbing this morning because my water heater was leaking, they sent Nick out right away, not only did he solve my water heater issue today, he also noticed my ejector pump had failed. Rocket really saved the day. Will be my go to plumbers. Highly recommend!

  • Review 143 (2022-02-11 - Rating: 5)

    Really delighted by the quick service, helpfulness, and attention to detail from Rocket Plumbers. After the initial assessment, they organized themselves to take care of two issues in the next visit, helped me to get required elements for my condo building management, and were clear and direct about costs and timing. Appreciate their good work and professionalism

  • Review 144 (2023-04-01 - Rating: 5)

    I had issues with my faucet and they sent over Joel and Luis who did an absolutely amazing job! They were very respectful of the house and super good with cleaning up any mess that was left behind. I will definitely continue to call this company for any of my problems.

  • Review 145 (2024-01-22 - Rating: 5)

    Michael McSweeny was fast and professional. Thank you for your work in scoping the lines for our building. Would definitely use Rocket Plumbing again.

  • Review 146 (2023-06-19 - Rating: 5)

    After I submitted an inquiry on the website, I received a phone call from Geoff within 15 minutes. Geoff was knowledgeable, timely and answered all of my questions thoroughly.Overall, great experience and service! Would definitely recommend.

  • Review 147 (2023-03-08 - Rating: 5)

    One of the best plumbing services I have encountered. Luis was super polite, knowledgeable, and most of all fixed my plumbing issue. I recommend Rocket Plumbing to anyone in need of plumbing services. They are now my go to for anything plumbing related.

  • Review 148 (2023-07-07 - Rating: 5)

    We always use Rocket 🚀 Plumbing because they always do a fantastic job. Today they did a fantastic job on bathroom plumbing AND helped with basement. Highly recommend this company and their plumbers.

  • Review 149 (2023-06-26 - Rating: 5)

    I called this morning because my exterior faucet seemed to be leaking into my finished basement. Eric carefully tried a few things to figure out the location of the leak and explained things carefully to me along the way. He was able to install a shut off valve so we could prevent the problem in the future as well!

  • Review 150 (2021-05-19 - Rating: 5)

    Rocket Plumbing performed a camera scope of the sanitary drain lines of a home we are looking to purchase. They were incredibly experienced and knowledgeable and shared that with me every step of the way. They were very professional and answered all my questions so now I am informed and prepared for any future issues and maintenance. I highly recommend them!

  • Review 151 (2023-10-26 - Rating: 5)

    Rocket Plumbing associate was thoughtful in designing our rig. Fast and professional! 10 out of 10 service and pricing was great, too!

  • Review 152 (2023-02-23 - Rating: 5)

    Rocket was extremely responsive, timely, and friendly. They explained what they were doing and why, have transparent pricing tiers, and were very tidy. Will definitely use them again and highly recommend!

  • Review 153 (2023-08-22 - Rating: 5)

    Luis and Joel were incredibly communicative and walked us through our options. It is always stressful to have a plumber but they did great work and I was in great hands.

  • Review 154 (2020-12-16 - Rating: 5)

    I called Rocket Plumbing on Monday. They sent me a quote that night based on what I told them the issue was. The quote was in line with other plumbers I contacted. Went with Rocket because theyre right down the street from my house and Im glad I did. The tech came out and realized the issue was a quick 5 minute fix. Took care of it for me, didnt try to upsell and didnt even charge me for the work because it was so simple. I wasnt expecting that but definitely appreciate it. Theyll be my first call in the future when I need any other work done. Dont expect free service when you call but you can expect to be taken care of the right way by local, honest guys. I highly recommend them!

  • Review 155 (2023-04-20 - Rating: 5)

    These guys are awesome! I have kids who like to toss things inside the toilet. We have had Rocket come out at least 3 times. Each time they are on time, clean, and have been able to fix impossible clogs!

  • Review 156 (2024-08-19 - Rating: 5)

    Luis and Tony were great, polite and efficient. We ended up having the toilet flange replaced as well but we have a 100 year old bungalow so didnt know what to expect under the tile. Overall were happy with the service. Thank you Rocket Plumbing!

  • Review 157 (2023-07-02 - Rating: 5)

    We had our basement flood due to a sewer backup on a Saturday night of a holiday weekend. James came to the rescue at 8 pm and fixed the issue well enough for us to sleep for the night. Then he came back first thing the next day and helped find the root of problem so we could get it resolved once and for all. He was soaking wet from the rain, working on a holiday, and dealing with sewage and he did it all with a smile on his face and a happy attitude.

  • Review 158 (2023-04-01 - Rating: 5)

    Our plumber Nick was very professional. We had him change out /install a bathroom sink. He did a great job and the fee was very reasonable. Highly recommend

  • Review 159 (2023-02-17 - Rating: 5)

    Geoff came and gave me an honest assessment of my failed backup battery. Rather than just replace the battery and invertor, Geoff gave me a whole new system with a battery backup for only a little bit more than it would have cost to replace the original battery/invertor. I trusted his dad who always worked on my house and now it’s great to see that Geoff can help me when I need it and I know I’m getting the best advice and the best deal.

  • Review 160 (2023-06-14 - Rating: 5)

    Geoff was professional, ontime, provided good communication about the timeline of the job and explanation of his work. Geoff is very knowledgeable especially with working on older plumbing systems. I would highly recommend Geoff for your plumbing needs and plan to reachout to Geoff for future projects.

  • Review 161 (2023-05-05 - Rating: 5)

    Jimmy helped clear a garbage disposal backup and clog. he also showed us other potential issues across the buildings plumbing and gave great advice on further maintenance to avoid issues in the future.responsive to texts and calls and on-time for service. got a service date within two days of calling.

  • Review 162 (2021-07-07 - Rating: 5)

    A+ service. Rocket made a potentially unpleasant experience easy. My water heater was leaking, needed replacement. I received a return phone call 30 minutes after leaving a message at Rocket, and scheduled an appointment for an 8-9am window the next morning. Ryan and Ze arrived at 8:00am sharp, we discussed a quote and they left to go buy a water heater. Several hours later they were DONE, new water heater installed. Ze and Ryan were professional and courteous but also personable and friendly. I am very satisfied, intend to use Rocket again the next time I need plumbing work.

  • Review 163 (2024-10-17 - Rating: 5)

    My 92 year old mother lives in a condo bldg that is 60 or so years old. The sinks in two bathrooms that sit in a hallway and a bedroom are back-to-back and both were totally clogged. After Rocket plumber Jeff tried (unsuccessfully) to power through and clean them out he realized we would have to open the wall to access the pipes. He came back the next week and did a great job accessing the pipes, cleaning out the solidified blockage, rodded, adding a sanitary T, P-trap and new clean out to a vent above the drain pipe! Well done, great work, excellent communication as I live out of town and had to manage this remotely and at a fair price which was lower than the max estimate. High marks to Rocket Plumbing and Jeff! Oh and Julian, the scheduler in their office, is good as well. Highly recommended.

  • Review 164 (2022-08-12 - Rating: 5)

    Nick and Nick did an outstanding job of helping us determine the best approach to handling the necessary repairs in our condo. We decided to replace the bathroom faucets (instead of replace valves) and we were very happy with the many discounts that were offered if we wanted to do it right. An exception was made for service in the south Loop because of the recommendation by Noel at 5plumbingchicago and I am beyond grateful given the results.

  • Review 165 (2023-06-17 - Rating: 5)

    Geoffrey Ramos from Rocket Plumbing was great to work with. The company scheduled him immediately for a plumbing emergency, and he got to the unit immediately, diagnosed the problems right away, and was able to fix everything and explain it to me clearly.

  • Review 166 (2017-02-09 - Rating: 5)

    The best. I found Rocket and have been very pleased with their service and professionalism. My plumber Sam is knowledgeable, courteous and did great work. I cant say enough about them and would highly recommend them for any plumbing problems you might have. Pricing was very reasonable too.

  • Review 167 (2023-07-25 - Rating: 5)

    They were absolutely amazing! Eric came in and was very through and professional, gave us a very fair estimate right off the bat and different options as well. 10/10 recommend!

  • Review 168 (2024-04-19 - Rating: 5)

    Mike was knowledgeable, helpful, straight forward, and trustworthy. Would absolutely use his services again if needed in the future.

  • Review 169 (2024-09-04 - Rating: 5)

    Luis took care of business. He handled all aspects of both jobs with refreshing professionalism; very respectful, courteous, thorough, clean. He isa rare asset for the business he works for, he takes pride in his work. I would hire him for my business. Top notch guy, Rocket Plumbing is lucky to have him.

  • Review 170 (2016-03-23 - Rating: 5)

    Ive been working with Rocket Plumbing for the past few years for various commercial restroom plumbing issues. Ive probably made around 4 to 6 service calls per year. The entire crew communicates exceptionally well and they deliver consistently. They have strong warranties behind all their work. (Ive had to do a call back for a job, and they responded with urgency and made corrections within hours.)Every office receptionist ive spoken to has been helpful. And every single service member that showed up on site has been exceptionally professional. Ive been working with Anthony for the past few months and he has further exceeded my expectations! He clearly explains every situation and the work that needs to be done. Clearly communicates any possible complications that may arise and respective costs. Anthony deserves his own review and he gets a perfect 5/5!These are the only plumbers I call.

  • Review 171 (2023-08-09 - Rating: 5)

    Jeff came to look at our ceiling within a couple hours. Was on the ball, gave us and our upstairs neighbors good advice, and got us a reference out to a specialist for our problems. Would definitely recommend

  • Review 172 (2024-02-13 - Rating: 5)

    Rocket plumbing is the gold standard for plumbing services. They are on time, professional and communicate well. I highly recommend using Rocket.

  • Review 173 (2021-01-15 - Rating: 5)

    Tommy came to our house to fix a toilet and was very communicative, professional and fast. Not a hard fix, but he provided tips on how to better care for the toilet tank parts. We’ve used Rocket plumbing in the past and will continue to use them. Plumbing work is never cheap, but they provide a great value for what you get.

  • Review 174 (2022-11-09 - Rating: 5)

    Fast, honest, and skilled. They tell it to you straight, and fix whatever plumbing related issue you have. I called on Tuesday afternoon and had someone out on Wednesday morning, and had new toilets installed by noon same day. Highly recommend.

  • Review 175 (2023-04-01 - Rating: 5)

    My sewer lines backed up and needed immediate help! I called and got an immediate appointment. Luis and Joel came on time, very professional, very clean from the minute they walked through the door with shoe covers and left the work area very clean.

  • Review 176 (2020-12-30 - Rating: 5)

    I talked to Derrick from Rocket Plumbing about a leak I had from my tub. He was extremely helpful over the phone and actually helped me resolve the issue without coming to my house. If I have any plumbing needs in the future, I will certainly use Rocket Plumbing. Extremely friendly, down-to-earth, and professional!

  • Review 177 (2023-03-31 - Rating: 5)

    I had a stubborn clog in my main waste floor drain in the basement. The plumber was focused, diligent, and got the job done. He also did a great job cleaning the work area and making sure everything was working properly before he left. Thank you so much.

  • Review 178 (2024-04-29 - Rating: 5)

    Great experience. Prompt, strong communication, and impeccable work. Jeff was amazing to work with from beginning to end

  • Review 179 (2024-08-06 - Rating: 5)

    Jose at Rocket was absolutely great! He came by for the initial quote appointment and actually temporarily fixed my toilet so that it could be used until I scheduled him for the full fix. That really helped me make the decision to go with them. He was super knowledgeable and overall a great guy: friendly, patient, and hardworking. I would hire Jose and the Rocket team for any of my future plumbing needs.

  • Review 180 (2023-05-17 - Rating: 5)

    Jeff and Joel were great! They explained everything in a very professional manner and very friendly. The removal and installation finished within 45 minutes.

  • Review 181 (2023-06-23 - Rating: 5)

    Louis was very knowledgeable and professional. Would absolutely recommend him. Also Rocket was able to get me an appointment same day.

  • Review 182 (2019-11-12 - Rating: 5)

    Just great! Very happy first-time customer. Terrific service, came quickly, and a very fair price. On a very busy Saturday, I suddenly discovered our basement was flooded by our old, huge water heater. Rocket plumber came right away, replaced the old unit with a great new one better suited to our needs, cleaned up the mess, and installed much needed new pipes and connections. They explained everything clearly, and the price was very reasonable. Delighted and relieved! Highly recommend.

  • Review 183 (2023-04-20 - Rating: 5)

    Jeff was a consummate professional when it came to helping out with a leak from our upstairs neighbors shower. He helped identify and proposed solutions for my problems. I also really appreciated him taking the time to help me fully understand the leak and what steps moving forward.

  • Review 184 (2023-03-08 - Rating: 5)

    We had a bit of a list when I called - slow drains, old pipe in the basement, needed new fixtures - and Rocket came and did it all the next day! Answered all my questions and gave full, transparent estimates prior to starting work. Will be calling in the future for new projects as needed. Call them today!

  • Review 185 (2015-04-27 - Rating: 5)

    I had rocket come out to my home for a clogged drain. They were on time and veryprofessional, they took the extra steps to explain to us what was causing the issue, theyalso pointed out a major problem with our catch basin that we were unaware of. I woulddefinitely recommend Rocket to my family and friends, I found them to be reasonable intheir pricing and very friendly from the office staff to the plumber who came out. Definitelya great experience!!!

  • Review 186 (2021-05-24 - Rating: 5)

    Ive used Rocket a number of times and have never had a complete. This time around I had Jake and Tyler come out to fix a rusted out spigot. They did an excellent job in repair and explaining what needed to be done. Would definitely recommend Rocket.

  • Review 187 (2023-08-23 - Rating: 5)

    Luis went above and beyond to ensure my repair was done correctly, In a timely manner and to my liking. I would recommend for all plumbing needs and will be using this company in the future. Excellent service!

  • Review 188 (2023-10-11 - Rating: 5)

    The team at Rocket has once again come through for us during a plumbing emergency. Quick, same day response and arrived with all of the new equipment we needed.

  • Review 189 (2023-05-05 - Rating: 5)

    Very happy with our water heater replacement. Louis was very knowledgeable, polite, and finished the job quickly. Would definitely recommend