Buds Plumbing, Heating, Air Conditioning, and Electric

Located in Chesapeake, Virginia

Address: 1545 Crossways Blvd Suite 250, Chesapeake, VA 23320, United States

Phone: +1 757-890-2600

Rating: 4.8

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-22 - Rating: 5)
We’ve have been using Bud’s since we bought our home over 3 years ago. Everyone we’ve encountered within the company (from calling to scheduling a visit to the person who comes to our house) is extremely knowledgeable, professional, and friendly. We’ve been lucky to have Alec as our technician for the past few visits and he takes the time to walk myself and my husband through our system and always answers all our questions and concerns. We appreciate Buds and will continue to recommend them to anyone who owns a home locally.

Review 2 (2024-12-03 - Rating: 5)
Are AC unit was acting up. We called A-1 American to come and troubleshoot. After their tech left they said that the control board was damaged and the fan motor was no good. They gave me a repair estimate over $2000.00. We called Buds for a second opinion just to make sure. And what do you know. It was a loose wire.Obviously Buds technicians are better at troubleshooting then A-1 American !!!We definitely continue to use them in the futureRobert

Review 3 (2024-08-02 - Rating: 5)
We had them replace 4 vanity lights, a ceiling fan, two GFR switches, and 4 bathroom exhaust fans, including some that did not have ceiling access. The technicians who did our work were professionals, they did excellent work, and never complained about the complexities of work, working in the attic when it was a real feel temperature of 102 degrees, and smiled and said Sure, we can do that too! when we asked if they could do additional work and added an extra light and exhaust fan. Simply the best electricians we have had work on our home in many, many years. This was our first time using Buds but will not be the last.

Review 4 (2024-09-03 - Rating: 5)
We’ve used Bud’s a few times now and we signed up for their maintenance contact for our HVAC system. They are great and we’ll never use anyone else! Couldn’t recommend them more.

Review 5 (2024-11-11 - Rating: 5)
Great communication with our tech. Answered all our questions professionally and offered suggestions. Buds offers great pricing on their work. Highly recommend!

Review 6 (2024-07-02 - Rating: 5)
Had an AC issue around 8-9pm. They informed us they had an on call tech. Jonathan came within 20 mins and knew exactly what the issue was right of the bat. Very informative and fixed the issue in no time, highly recommend this company and the tech Jonathan! All other companies turned us down and wanted to set an appointment for another day, Buds came thru for us and we will use them again for sure! Great service and once again, Jonathan was great, that man deserves a raise!! 😎

Review 7 (2024-09-26 - Rating: 5)
We just had a repair done on our generator by Buds - totally covered under warranty. As always the total experience was professional from scheduling to paying the bill. Recommend them highly.

Review 8 (2024-11-07 - Rating: 5)
Will B. Called to see if can come early which I appreciated. He was very professional and even helped to change my filter.

Review 9 (2024-07-27 - Rating: 5)
Buds called before Thay came which is a plus in my book. Very professional technicians. When they were done show us their work and explained everything, they didoverall great jobThanks, be seeing you soon

Review 10 (2024-04-08 - Rating: 5)
I use Buds for all of my HVAC, plumbing, and electrical needs. Theyre true technical experts who pride themselves on prompt, courteous, professional service - they never disappoint! I dont know if theyre the cheapest service in town because I dont shop around. I go to Buds because they get the job done right the first time, every time - which means Im saving money in the long run. Call Buds, youll be glad you did! Youre welcome :)

Review 11 (2024-04-30 - Rating: 5)
My HVAC went out earlier this year and with my husband being deployed for several months, I was definitely stressing about what needed to be done and being able to understand recommendations and not being taken advantage of. I had another company come out prior to Buds and wanted to get a second opinion/additional options. When I called, I spoke to Stephanie - she was MILES above any customer service in comparison and was extremely knowledgable from the get go. This was extremely refreshing to talk to someone who was well versed in their companys processes. I set up and appointment and had the BEST time chatting with Steve!! He was personable, was extremely thorough in his process and diagnosis, and took the time to sit down with me and explain everything. He answered my questions, was extremely patient and even dealt with the craziness of me having to consult with family and ask many questions! Jonathan and Michael were the technicians to install my new unit and they were absolutely wonderful. They were extremely professional and did such a thorough job and made sure I knew they would be there if I needed anything else at all. I am extremely impressed by this company. They have earned a customer for life!! (as long as im in the area!) Thank you all for easing my mind, having the genuine desire to do what was BEST for me, and cooling my home so that my husband can come back to a perfect home. Ronald Wilson also says thank you for all the love he received from everyone and for spoiling him with all the head scratchings!

Review 12 (2024-05-12 - Rating: 5)
We had a Preventive Maintenance on our AC unit, the technician was on time and took less than an hour to complete. The technician showed me that I had an issue with the A/C compressor, he had the part and was a quick fix. Was very pleased with the service.

Review 13 (2023-12-19 - Rating: 5)
The tech they sent out was personable, fast and efficient. They quickly diagnosed multiple issues. They had to order parts and once they arrived, they were installed very quickly and the unit is running great. All of this was done at a fair price. This company is definitely my new go-to. I would highly recommend them!

Review 14 (2024-11-20 - Rating: 5)
First experience with them has been great. Looking forward to having them service our systems in the future.

Review 15 (2024-12-27 - Rating: 5)
The employees was very professional, friendly and helpful. They arrive on time and perform the work in a timely manner.

Review 16 (2024-05-28 - Rating: 5)
They arrived the same day I called. The technician, Jonathan, was very professional and thorough. I will definitely use their services again!

Review 17 (2022-09-15 - Rating: 5)
My AC units compressor started to fail. Buds did a great job analyzing my needs and presenting options for me. When I decided to replace the unit instead of repairing the unit they gave me several options and did no try to oversell. In the end I got a new Bosch system that is amazing. They were also able to schedule my install relatively quickly once I made my decision.Best of all was their professionalism. It was great having techs, office personnel, and comfort advisors all willing to talk with me to help me get the information I needed each step of the way. Not once did I feel like they were in a hurry to get to the next customer. They went above and beyond explaining details and listening to my concerns. They even waived the off hours service call charge I had prior to my decision to replace the unit. Which I felt was more than fair.

Review 18 (2023-04-13 - Rating: 5)
I wanted to compliment Buds crew who installed a new a/c unit and a furnace reinstall. Brice, Johnathan & Andre were the crew that did the job and did an excellent job.. It took several hours and when finished the job site was cleaned up and I had a brand new a/c unit. Thank you guys and Buds Heating & Air for a job I was very nervous about having done. I have & will continue to refer your company.. Thank you, Patricia Ewing

Review 19 (2022-05-23 - Rating: 5)
Buds has provided our HVAC maintenance for many years and recently installed a new dual system. Our overall experience has always been pleasant. Their staff is very personable, knowledgeable and professional. We highly recommend them and will continue to use the services they provide.

Review 20 (2023-11-02 - Rating: 5)
We have been customers of Buds for a good lot of years now. We are happy with the staff, the service and the quality of their good work for a reasonable price. We are sticking with the best.

Review 21 (2020-12-10 - Rating: 5)
Buds was very prompt and professional. From the no pressure sales tactics, to the very knowledgeable salesman Steven M. They gave us options on replacement units and provided us the necessary time to ask all questions either that day or over the next few days. Once we made the decision to go with them they put us in the schedule and a week later they showed up at their scheduled time exactly. They didn’t have other calls to go to before or after us they were designated that day for our new HVAC install. They cleaned everything up after they finished and conducted a brief training and walk through of the system! They then promptly the very next day sent us the confirmation of the product warranty registration. I truly believe in a world that is only trying to get the most amount of money for the least amount of work. Buds remembers what’s most important and that’s their customers! I highly recommend Buds as we have tried Michael and sons and A1 with disappointment abounding. When other companies don’t appreciate your business Buds will.

Review 22 (2024-06-24 - Rating: 5)
If you want great HVAC service call Buds and ask for the team of Jack and Vincent. You wont be sorry!

Review 23 (2022-08-15 - Rating: 5)
Joshua and his Minion were FANTASTIC. Easy to talk to explained what he was doing, if you were interested.Not only was he able to fix the problem, install a new compressor, but he talked, joked and laughed while he was doing it. More technicians need to be able to do what Josh does.The entire process was painless and I had a good time talking with them.I would recommend Buds Plumbing and Heating to anyone that needs work done. Especially if Josh was the one doing the work. And I wish his Minion all the luck in the world as he prepares to take his HVAC License test...

Review 24 (2024-10-11 - Rating: 5)
Buds is easy to deal with and very knowledgeable. I used them for my A/C & Heating maintenance and A/C unit replacement in my previous dwelling and now that I have moved, I called them again to start a maintenance plan with them for my A/C & Heating. Tavon came out and serviced my unit and was great. Since this is a new house, I had questions, and he took his time to answer them without issue. They have been great.

Review 25 (2023-10-06 - Rating: 5)
Three other plumbing businesses declined the job due to the very expensive tile surrounding the faucet and sprayer that needed to be replaced and that much of the work had to take place from the crawl space underneath the house. Buds (Brandon), on the first visit, said We can do it and I will be back. Special Moen parts as well as a tool had to be ordered. Buds employees were professional, responsive and always on-time through out the several days required. The project was completed without damage to my expensive tile. Buds remains my go to businessfor two houses I own.

Review 26 (2024-07-24 - Rating: 5)
They ran a NG line for me, and replaced my garbage disposal, they were professional and curious.

Review 27 (2020-07-23 - Rating: 5)
We had an emergency plumbing situation! We called several plumbers, but because of the high volume time everyone turned us away. We called Buds and no surprise they were completely booked up too; however, they took the time to listen to our issue and actually sent a tech out that was between calls. This tech not only took the time to diagnose the issue, but took the time to remediate the issue so were could have some functionality until they could come out for the complete fix. We could not be happier with Buds service. Everyone was polite, professional and knowledgeable.

Review 28 (2022-10-14 - Rating: 5)
We have used Buds for several years and are always pleased with their services. They installed a whole house generator several years ago. Today they disconnected the electricity from an old alarm system in the house.

Review 29 (2022-08-25 - Rating: 5)
Buds is a full service HVAC business operating in the Tidewater area for many years that provides professional and quality new installation and required service for heating and air conditioning units. I have used Buds for 12 years of service, and replacement of our complete HVAC unit.Words can not express the professionalism of their technical and office staff.

Review 30 (2021-06-18 - Rating: 5)
They came and fixed a leak and also did a tankless water heater flush. The guy repaired the leak pretty fast and thorough. He was friendly and professional. I would recommend them! Thanks so much!

Review 31 (2020-09-02 - Rating: 5)
I was very impressed with the lever level of customer service I received from Buds Heating and Cooling. Not only were their prices better than others but they made sure that everything was to my satisfaction before they signed off on the job. I will be using them from now on for any heating, cooling, or electric needs. Thank you.

Review 32 (2018-01-12 - Rating: 5)
We had a leak from our hot water heater at midnight. We called the emergency number and Quinn called us right back. He went right to work and it was only a pipe coming from the HWH. Minimal damage, great employee and he took time to talk to my husband about possible residual issues. PLUS..there was an online coupon. Buds will definitely be our go to company for our plumbing/ac/heating needs.

Review 33 (2022-04-15 - Rating: 5)
Replaced thermostat with an upgraded model. Very pleased with the professionalism received by the Senior Comfort Advisor, Stephanie Byrd, and Michael S who replaced the thermostat. I appreciated the effort and time spent in approving and installing the upgraded thermostat.

Review 34 (2023-07-21 - Rating: 5)
Jack did an awesome job and was so helpful explaining everything. Will definitely be calling this company back for any HVAC needs in the future.

Review 35 (2020-02-02 - Rating: 5)
Love the food, services, atmosphere and prices. You should have seen the size of the plate of chicken tenders. And the burgers! Out of this world good. Went late on rainy wet, Winter Saturday night. Area was safe, very popular and policed parking lot. Very nice, family environment.

Review 36 (2021-02-07 - Rating: 5)
Daniel B. was very professional and we collaborated to figure out why my circuit kept tripping. Turns out the old, nonfunctioning microwave that came with my RV had melted into its plug. He capped off that line to prevent a possible future electrical fire, and replaced the plug that everything else in the living room was connected to. A++ would never use anyone else. Daniel may have saved my life!

Review 37 (2022-06-28 - Rating: 5)
Jared did an amazing job figuring out the issue with why our A/C wasn’t working. We just moved into this house and did not expect an issue so soon but Jared figured it all out and got us cool again in no time!

Review 38 (2024-11-25 - Rating: 5)
Eric was professional with the job he did

Review 39 (2024-11-05 - Rating: 5)
Courteous and an enjoyable experience.

Review 40 (2023-08-08 - Rating: 5)
I always call Buds first when I have problems with my Air Conditioner. Fast and professional services.

Review 41 (2024-05-31 - Rating: 5)
Ant was very knowledgeable and spoke in terms you could understand.

Review 42 (2020-11-16 - Rating: 5)
Even though they could not get the camera in because of how small the pipe area is, they recommended we try other plumbers and at no charge. He made some suggestions on probably what it might be.

Review 43 (2023-08-23 - Rating: 5)
Technician was timely, friendly, and clear communicator. Took time to explain the issue and fix it!

Review 44 (2023-11-28 - Rating: 5)
They arrived a bit earlier than expected and finish before they even scheduled to be here. I had an exterior facet that needed replacing. Their work was thorough and professional. The plumbers were very courteous and tidied up nicely when they were done. I highly recommend Buds Plumbing, Heating and A/C.

Review 45 (2023-02-27 - Rating: 5)
Hunter repaired our air handler efficiently and well. He explained the problem and the repair.

Review 46 (2023-11-07 - Rating: 4)
Great, prompt and quick service by Buds and Joshua!

Review 47 (2023-09-11 - Rating: 5)
Stephen followed up on initial installation with replacing some slightly damaged outer panels--as promised. Professional all the way ! Salesman Chris also did a great job.

Review 48 (2024-09-11 - Rating: 5)
Timely and professional! They knocked the work I requested flawlessly.

Review 49 (2023-05-18 - Rating: 5)
My ac capacitor was out and Hunter came out and fixed it quickly. He explained the whole process, checked for a warranty, and was amazing!

Review 50 (2023-05-19 - Rating: 5)
Bud’s did our plumbing, electrical, and HVAC system. We are very happy with the work and professionalism of all of the technicians that worked on the house.

Review 51 (2024-02-22 - Rating: 5)
Great job, do what they say....

Review 52 (2022-06-27 - Rating: 5)
Quinn and his partner came a day early after having a cancellation, and were very friendly, fast and efficient. I highly recommend their services!

Review 53 (2023-11-30 - Rating: 5)
On time and they are a great company

Review 54 (2021-08-09 - Rating: 5)
Buds Plumbing, Heating and Cooling answered my call and provided excellent service on my air conditioning unit. They inspected my 14 year old unit and provided the proper amount of Freon and got it back up and running on a hot day. What a relief. Thank you to Buds Plumbing, Heating and Cooling.