Master Plumbing, Heating & Cooling

Photo of Master Plumbing, Heating & Cooling

Located in Cedar rapids, Iowa

Address: 3111 1st Ave SE, Cedar Rapids, IA 52402, United States

Phone: +1 319-318-1388

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Drainage service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-01 - Rating: 5)

    Bill from Master Plumbing, Heating & Cooling did a great job replacing my old toilet with a new one. He arrived on time, worked efficiently, and made sure everything was installed correctly. Ive been a member of their ‘Green Club’ for a while now, and it’s been well worth it. The regular maintenance on my HVAC and plumbing gives me peace of mind, knowing everything is running smoothly and safely. Bill was professional and left the area spotless, just like every time I’ve used their services. I highly recommend both Bill and the Green Club membership—it’s been a great value for keeping my home in top shape.

  • Review 2 (2024-10-17 - Rating: 5)

    John did a fantastic job today replacing the spigot outside our back door. He arrived early (called ahead to be sure it was okay), quickly located the section of pipe in the house covered by drywall and replaced the old materials (both inside and outside) in hardly any time at all. He even went above and beyond by neatly covering the hole cut in the ceiling used to access the pipes; there’s no need for me to have to patch the drywall.I would HIGHLY recommend Master Plumbing, Heating & Cooling. We’ve had them do several jobs at our house and they’ve done excellent work each time. The plumbers as well as the office staff have always been very helpful and professional. GREAT TEAMWORK everybody!

  • Review 3 (2024-11-29 - Rating: 5)

    Master Plumbing confirmed my appointment and Bill the technician was here on time. Bill was very polite. Bill multiple areas and recommended fixes and gave us options for the best pricing and priority of what should be done first. Bill fixed all of our issues in a timely manner. We were so grateful that he found out our sump pump wasn’t working at all, showed me the meter and explained all the replacement options. We are so grateful for all that Bill did and would highly recommend Master Plumbing to everyone.

  • Review 4 (2024-10-21 - Rating: 5)

    Great company that I have used to service my home for several years. Brett did a great job diagnosing and repairing my standing gas heater. He explained the problem in language I could understand and provided me with various options. He also did a comprehensive inspection of the home heating system. He was very patient and kind in answering all my questions and concerns.Everyone who has come to my home for service on heating and cooling has been wonderful. Their prices are also very reasonable and service has always been very prompt.I cant say enough great things about Master Plumbing, Cooling and Heating. Dont hesitate to call because you will be glad you did!

  • Review 5 (2024-11-01 - Rating: 5)

    Bill was my service technician today and he did an excellent job! He was very kind and professional. He was very efficient and thorough making sure both my toilets were fixed and working properly before leaving. He provided an upfront estimate and options for the service costs that were affordable to my budget. He also went above and beyond doing a simple check on my sub pump to look for any potential issue. He also let me know about Masters Green Club membership and I signed up for it today. I appreciated his explanation that simple checks can help prevent future potential issues. I am very pleased with the services provided and trust Masters for my plumbing, heating and cooling needs!

  • Review 6 (2024-10-09 - Rating: 5)

    Bill from Master Plumbing, Heating & Cooling replaced my shower trim and valve in about two hours. He showed up a little early, which I appreciated, and worked efficiently while making sure everything was installed properly. Afterward, he tested it to ensure everything was working well and that there were no leaks. He even reminded me to wait 24 hours before using it so the seal could fully dry. Bill from Master Plumbing was thorough, professional, and reliable. I’m really happy with the service and highly recommend him for any plumbing work!

  • Review 7 (2024-12-14 - Rating: 5)

    Master Plumbing provided excellent service! Bill, our technician, was professional, efficient, and incredibly knowledgeable. He quickly identified and resolved the issue while keeping us informed throughout the process. We couldn’t be happier with the service and would highly recommend Bill and Master Plumbing to anyone in need of reliable plumbing expertise.

  • Review 8 (2025-01-06 - Rating: 5)

    My technician, Christian, was very professional and did the job to the best of his knowledge. He installed a new blower motor in my furnace and the only issue I have is with how loud the motor is when it comes on. He did his best to make it quieter, but with me being a light sleeper, I hear it every time it comes on and it will wake me up. Sometimes it scares me. Hopefully in time I’ll get used to it.

  • Review 9 (2024-12-17 - Rating: 5)

    Bill came out for a plumbing inspection today and ended up doing some repair work on the fly. He patiently explained what my options were, what I should do/expect for maintenance, and even entertained questions I had about major appliances that rely on the plumbing. He showed up on time/early, communicated well, and thoroughly cleaned up when done. Thanks, Bill!

  • Review 10 (2024-08-21 - Rating: 5)

    Master Plumbing--what can I say! I have had them here to replace my air conditioner-did a great job-thanks Christian. Also had them here to run a gas line for a gas range--awesome job John! Cant wait to use the new stove!! They both were courteous, did the jobs in a timely manner and cleaned up after themselves. Heck--even calling to schedule is a day brightener--they are so cheerful it makes my day!! Mandy your so bubbly!!

  • Review 11 (2024-12-14 - Rating: 5)

    We recently had an issue with our shower and reached out to Master Plumbing. Bill, the technician who came out, was fantastic. He was friendly, professional, and took the time to thoroughly address the problem. The issue was resolved quickly and efficiently. Were very happy with the service and will definitely call them again for any future plumbing needs.

  • Review 12 (2024-12-31 - Rating: 5)

    We had John Clymer out to do a plumbing inspection of our house and he was professional and articulate and explained everything to a great degree that made it easy to understand. John and the gang at Master Heating & Plumbing continue to impress, and will remain our go to plumbing and heating and air conditioning service center.

  • Review 13 (2024-12-10 - Rating: 5)

    Ive used Master Plumbing on several occasions and have had nothing but GREAT service!! They put heat tape on my water pipes 5 years ago and it still looks like it was just done ( I live in an older mobile home).A couple years ago my central air stopped working. They immediately sent someone out with a room air conditioner unit and sent someone out within a couple days to repair my central air unit.The last thing was a leak under my sink. What should have been a quick fix ended up taking a lot longer due to the age of the fixtures used back when my place was built, but they fixed it!!Great service and great prices and every tech Ive ever had was very professional and nice!!!

  • Review 14 (2024-09-21 - Rating: 5)

    Matt and Christian were awesome! They saved me money and were able to fix both the furnace and water heater issues in just a few hours. I later had some additional plumbing done by Jorel and he was very quick and it was well done. I would definitely recommend the work of this company and as a bonus their workers are very friendly too. Thank you so much you guys you were great!!!!

  • Review 15 (2024-11-26 - Rating: 5)

    I am happy to share that the team at Master Plumbing, Heating & Cooling responded quickly to repair my furnace. The service technicians (Brett & Jordie) were friendly, informative, and fast. They left the furnace room cleaner than they found it. I highly recommend!

  • Review 16 (2025-01-08 - Rating: 5)

    Cody was very respectful, on time, and did a good job. He answered all my questions and if he couldnt he said he would get back to me. My experience with master plumbing was a good one.

  • Review 17 (2024-12-23 - Rating: 5)

    They came out the same day I called and fixed my sump pump. Quick, friendly, and professional service that I was quite pleased with.Had Dick Moomey come out later for a general plumbing inspection. He was honest, courteous, and didnt try to push me into buying anything. When I asked about a future product he was able to get me a quick quote and just told me to call if I decided I wanted the work done. I appreciated that.

  • Review 18 (2024-11-09 - Rating: 5)

    Service was great. Bill was able to come and help within 4 hours. Our basement drain was running too slow and could not take the water softener recycle water fast enough so water backed up. He was able to fix it quickly. Thank you Bill and Master Plumbers.

  • Review 19 (2024-12-14 - Rating: 5)

    I can’t recommend Master heating more! I had an issue with my furnace (coldest, ice storm day) and they helped me so fast and efficiently! Thank you for making my service a priority and getting the job done. Bob was the best and Madison found the part so fast!

  • Review 20 (2024-12-20 - Rating: 5)

    We love our service with Master Plumbing and Heating. They are prompt, friendly, amazing customer service, and the technicians are top notch. Brett Emig has helped us out a few times and its a wonderful feeling to build a trusting relationship with the employees and the company as a whole.

  • Review 21 (2024-11-06 - Rating: 5)

    I love this veteran-owned company. Being a veteran myself I appreciated their timeliness and customer service. The technician, Bill, did exceptional work and was extremely courteous. He answered all my questions and walked me through everything that was done. I will definitely use this company again!

  • Review 22 (2024-12-30 - Rating: 5)

    John Clymer is excellent at his job. Installing a new hot water heater, or doing our annual inspection, top notch service. Takes the time to answer questions and gives an honest opinion!Master Plummer is our go company for any HVAC or plumbing needs!

  • Review 23 (2024-12-20 - Rating: 5)

    Christian and Henry did the seasonal inspection on our furnace today. They arrived on time, were pleasant, friendly, and did a thorough job. They cleaned up the area and answered every question I had. Im super impressed with their knowledge and skill, and couldnt be happier.

  • Review 24 (2024-12-19 - Rating: 5)

    Cody came to our house for a major plumbing problem in our basement bathroom. He tried everything, and stayed patient throughout, and cleared the plumbing issue. Not only is he very knowledgeable, but hes very nice and has a great personality. I highly recommend him!

  • Review 25 (2024-08-26 - Rating: 5)

    Master Plumbing is always my go-to when problems arise. Ive always felt that Ive gotten good products, service, and advice for a reasonable cost.My most recent experience was with Brett. My air conditioner froze up and Brett was sent out to take a look.He noticed that my refrigerant was low, and noted that the coils on the year and model of my a/c unit were prone to having issues. He didnt jump right to replacing it though. First he put some quick-seal in the line with dye that would allow him to trace the leak. When he returned and was unable to find a leak, we discussed options together. He could have jumped right to replace the coil, but instead recommended a plan of action that made sense. Let things run the rest of the season, re-check in the spring, and make the call then. Our coil would still be under warranty, so there was no need to rush it if that wasnt the problem. He was friendly, professional, and sensitive to making us pay for something he wasnt sure we needed.I couldnt recommend this company more. They really go out of their way to take care of their customers.

  • Review 26 (2024-09-26 - Rating: 5)

    Master Plumbing did an excellent job for us! We had a leaking toilet and they worked us into their schedule right away. Our technician was Dick and he showed up on time and was very competent. He diagnosed the problem quickly, fixed the issue, proactively suggested to look at other bathrooms, and found two other issues that needed attention. He fixed those too. We were grateful for the services provided, the expediency of addressing our issues, and for the quality of the work provided. Thank you!

  • Review 27 (2024-12-27 - Rating: 5)

    Matthew Emig was great with questions and called his supervisor for anything he wasnt able to answer. Their annual program is well worth the money to ensure everything is working smoothly. 10/10

  • Review 28 (2024-11-16 - Rating: 5)

    Master plumbing was very accommodating, sending a service tech within the hour of my call. Bill M was prompt , explained the water heater problem and possible solutions very clearly and completely. His work with new installation was professional and complete.

  • Review 29 (2024-11-06 - Rating: 5)

    Master plumbing is my plumbing heating and cooling company by choice.Bill was my tech today. He was very professional and personable. The company does great work at a good price. Bill McMurray needs a raise.

  • Review 30 (2024-10-17 - Rating: 5)

    Our furnace wouldnt stay running. It is only 3yrs old. I found the intake screen fell off and there was a birds nest in it. So I thought it was that. I cleaned it out and still didnt fix the problem. I called and Christian came out to help me. Well he found out that some wasps got into the discharge pipe right at the screen and built a nest blocking the flow. I should have checked it but didnt unfortunately. A little wasp spray and cleaned out the nest and it is good to go. He was very professional and was very positive we would figure it out. Hes a great guy and I would recommend him to anyone. It took longer for him to drive to my place than it did for him to fix the problem. He knows his stuff for sure.

  • Review 31 (2024-08-31 - Rating: 5)

    Since my interaction with Master Plumbing 7 years ago till today Master Plumbing always deliver great quality service. Today the technician Bill provide another great service in installing new water heater. Their price might be little higher but the work quality their technician deliver provide long term peace of mind which in long run is well worth the investment.

  • Review 32 (2024-10-04 - Rating: 5)

    We have used Master Plumbing, Heating & Cooling for over 8 years now and have always been very happy with the service. Their office staff are friendly and helpful and always willing to work with us on schedules and appointments, even when we need to change them. Their technicians are always knowledgeable, professional and friendly. We would highly recommend them to anyone needing help with their plumbing or HVAC systems.

  • Review 33 (2024-12-21 - Rating: 4)

    I was scheduled the same day to replace my water heater. Cody showed up ready to work and did a quality job in a very short time. He was friendly and I was pleased with the work when he finished.

  • Review 34 (2024-09-05 - Rating: 5)

    Manny came out to my house to check up on my AC. He was quick, thorough, and mindful of my time. There was no pressure with the recommendations they had for some extra maintenance. They also helped figure out a mysterious leak in my bathroom ceiling exhaust fan and solve the issue. Cannot recommend them enough!

  • Review 35 (2024-11-03 - Rating: 5)

    Our main water line burst under our basement. Called Master Plumbing and they had Jerrell out within a few hours. He diagnosed the problem and gave me a quote. Explained what all could be involved in the process. He answered all my questions. Was able to schedule an appointment a few days later. (due to my schedule not theirs) He Showed up the day of the appointment and had a slight concern and told me that he would like to consult his supervisor which Im glad he did because SOP might have had him digging up more of my basement than the one relatively small hole they ended up with. If I was forced to find a complaint the only thing I could find would be that he didnt spray off the mini shovel I let him use and to some people thats a deal breaker. To me, hey the man fixed my water and saved me a decent chunk of money. Ill wash the dang shovel. Great work! 9.8/10 (for the shovel) would reccomend.

  • Review 36 (2024-10-30 - Rating: 5)

    I was very pleased with Brett. He was friendly and professional. He explained what he would be doing and took care of my furnace. After he was done told me that my furnace was ready to go. Enjoyed Brett.

  • Review 37 (2024-11-06 - Rating: 5)

    Thanks to Brett and Henry for coming out to look at my 30 year old HVAC unit that stopped working. They answered all my questions, walked me through my finance options and helped me get scheduled for next day install. Highly recommend, MP!

  • Review 38 (2024-11-21 - Rating: 5)

    Maddie was diligent in following up to set up my plumbing inspection. John and Cody were very thorough during the inspection and did a great job with replacing a water softener I scheduled for the next day.

  • Review 39 (2024-09-08 - Rating: 5)

    Bill not only saved the day, but he went over the top and quickly fixed our plumbing issues. Not only was Bill efficient, but he was personable and provided great customer service. Because of our great experience with Bill McMurray, we will forever use Master Plumbing, Heating & Cooling!

  • Review 40 (2024-10-14 - Rating: 5)

    Bob and Madison arrived promptly to inspet my heating system. They did a great job and reset my thermostat. Very professional and competent and good listeners. Also friendly .

  • Review 41 (2024-08-27 - Rating: 5)

    Bill was an excellent technician and a great representation of Master Plumber. He arrived on time, was very informative, and helped me understand all of his concerns with my home plumbing and HVAC. He didn’t pressure me to do the work himself but offered himself as a resource to fix those issues should I decide to use him. That’s business done right!!!

  • Review 42 (2024-10-22 - Rating: 5)

    October 2024 master plumbing technician service Bill McMurray came to my residence for the inspection for plumbing. Today he found no need of any more service. Ive always recieved good service from Master and will always recommend them.

  • Review 43 (2024-11-01 - Rating: 5)

    John was great. Went above and beyond to identify the reason for lack of water pressure and to fix the issue.We’ve used Master Plumbing and Heating at work several times with great success so having them come to my house was a no brainer

  • Review 44 (2024-08-30 - Rating: 5)

    Matt did a great job conducting our plumbing inspection and pointing out several areas of concern. He provided helpful, timely estimates so we can consider possible actions to address those items. Matt was friendly, professional and knowledgeable.

  • Review 45 (2024-10-08 - Rating: 5)

    Jerrell from Master Plumbing was able to fix my leaking water meter shutoff valves fast without any problems! He arrived quick, was very friendly, cleaned up his mess, and explained everything without problem.

  • Review 46 (2024-12-13 - Rating: 5)

    Bill was very kind, funny, and efficient working on our shower. We appreciate his understanding of the cost it would take to repair and was kind in that regard. Would recommend 10/10

  • Review 47 (2024-08-08 - Rating: 5)

    We had Brett Emig, HVAC Technician, come out as a follow-up for our new furnace and AC unit to check on a couple things. Brett knew exactly what to do to address an issue we were having. Every once in while you run into somebody who has a great deal of pride in doing a job and doing it well. Brett is one of these people. A true professional. We couldnt have been more pleased about the work he did for us.

  • Review 48 (2024-09-22 - Rating: 5)

    John from Master Plumbing was fantastic. He was efficient, explained costs and what he would be doing, and quickly gave us quotes on things we want to work on in the future. Highly recommend John for plumbing needs.

  • Review 49 (2024-12-18 - Rating: 5)

    December 2024We love the Green Club offered by Master Plumbing. Cody Howard did our drain inspection recently and he was very good. He arrived, introduced himself, asked a few questions and got right to work. He also answered questions we had after he was done. We highly recommend Master Plumbing and Cody. Preventative maintenance is key to help avoid issues later. Thanks Cody.‐--------‐--------------------‐---------------------------------Sean is our plumbing technician by choice! Hard worker, efficient and knowledgeable ! And, willing to answer a multitude of questions from both of us on our plumbing needs. Had a leaking toilet issue which was resolved quickly. And we decided to replace our hot water heater while Sean was here ... who happened to have a unit in his truck. Installed promptly at a very reasonable price. Their service plan is the best !! Check it out ... you wont be disappointed.

  • Review 50 (2024-08-28 - Rating: 4)

    I had a new Amana Furnace/AC unit installed in Aug 2022. Ive had a few technical difficulties with the AC unit off and on since install. This company is a pleasure to work with. One call and no hassle. The service techs Brett, Christian, Bob, the other Bob ( lol) and Shane are the absolute best at their skills. The cooling coils were replaced as this was determined to be the issue. It took along time for the leak to be detected but its fixed now.Ive also had Master Plumbing out to fix a leaking shower faucet which turned into a new tankless water heater. If you have been on the fence about getting one...it cut my gas bill down $80+ per month. John C did an awesome job with the install and Ive had very few issues with it. Minor things like the copper discharge fitting corroded thanks the acidity in the water. Since replaced with pvc. Also,only one call!Amanda, Tracie and Cora in the office are understanding, helpful very nice and professional.Master Plumbing has the best Customer service team out there.

  • Review 51 (2024-11-15 - Rating: 5)

    If you ever need plumbing work done ask for Bill at Master Plumbing. He is honest & a straight shooter. We trust him & his workmanship. He is always courteous & friendly too. The work is always done correctly. Or you’re looking for a trusted plumber Bill is your guy!Added Nov 15, 2024Definitely recommend Master Plumbers & especially Bill! He was at our home in about 30 minutes. He was very honest, detail oriented & professional. He made sure we understood everything & was clear about the price from the beginning. We are happy to have a trusted plumber to turn to in the future. Thank you!Added 4/30/24 At the last visit we decided to get the membership. With the membership we get preventative maintenance inspections. Matthew came to check out our AC unit for the season. He was very thorough & ensured the system will function properly for summer. He explained to start preparing for the possibility of purchasing a new system in the coming years bc our AC is 16 years old.

  • Review 52 (2024-07-25 - Rating: 5)

    After unable to be able to get my current plumbers to come out, and having problem getting others to commit to work.. these guys came out and were awesome.. Told things like it was, didnt try to sell me on other things and basically just a great group of folks.Did had one issue with some clogged faucets (which if I would have known thats what it was, I wouldnt have called for an extra visit) and they were able to fix it in 5 minutes. As we had a water heater replaced, seemed as tho some sediement came loose after the flush and clogged up our kitchen sink.. they were quick, courteous and willing to me out!I would definitely recommend them at this time.

  • Review 53 (2024-09-21 - Rating: 5)

    John and Henry did a great job! They explained the process thoroughly in regards to my bathroom sink and what they were going to do. They were able to solve the issue and it did not cost a lot. Thank you!

  • Review 54 (2024-11-04 - Rating: 5)

    I am very pleased with the service I received today from Bill. He replaced my garbage disposal and toilet flaps. Bill was very courteous, thorough and professional. He is a great asset to the company.

  • Review 55 (2024-12-31 - Rating: 5)

    Always a good result when I call MasterPlumbing. Never disappointed. Bill and Cody have both done excellent work.

  • Review 56 (2024-07-24 - Rating: 5)

    John came out on July 17th and performed our plumbing inspection and also fixed a toilet, checked our sump pump and remedied an annoying gurling sound. We are very happy with Johns work. He has been to our home several times. He is experienced and knows what hes doing.

  • Review 57 (2024-08-14 - Rating: 5)

    William McMurray is my assigned tech and every time he comes through, he does a quick and thorough examination of the problem at hand. From that point, Master Plumbing is always able to provide multiple tiers of service (low, mid, and high options) to repair and replace the issue at hand. Having options like this can help when running on a budget, but also gives way to high tier options that can even add value to the home! The Green Club Membership waves any visitation fees for a year at a time, meaning if ANY emergencies related to plumbing or HVAC arise, an initial solution is readily available. As a parent, this has been CRUCIAL when heating/cooling has failed during intense weather situations. Service is short, sweet, and to the point, and there is never any pressure to take care of non-urgent matters.

  • Review 58 (2024-08-01 - Rating: 5)

    Came home to my Ac not working so it was 91 degrees inside my home. Called M.P. And they quickly got Greg to come out to fix it.! 20 minutes tops and he was done. Greg was on top of his game! He is so polite and respectful! Greg is a complete life saver.!! I absolutely love it when he comes out to help.!

  • Review 59 (2024-09-09 - Rating: 5)

    Manny provided an inspection of our plumbing system throughout the house. He was prompt, courteous, and provided good information on the issues we had. Master Plumbing is our go to company for heating, cooling, and plumbing!

  • Review 60 (2024-11-13 - Rating: 5)

    Bill did a great job! My yearly plumbing inspection with the green club was great with minor recommendations to keep things working well.

  • Review 61 (2024-08-19 - Rating: 5)

    Bill did an outstanding job with our plumbing inspection and installing new toilet, faucet and shutoff valves in the bathroom. He was polite and explained everything he identified as possible concerns before starting work.

  • Review 62 (2024-10-02 - Rating: 5)

    Bill arrived on time and ready to get to work. Work was performed in a timely manner and he cleaned up after himself beautifully. All my questions were answered and would definitely recommend Bill and Master Plumbing to friends and relatives!

  • Review 63 (2024-11-19 - Rating: 5)

    Bill replaced our sump pump and did a fantastic job. Very personable and professional. Ill continue to use master plumbing for all me needs.

  • Review 64 (2024-12-02 - Rating: 5)

    Bill McMurray completed the work we needed done to get our sink drain back in order, replacing a problem pipe downstream. Work was performed ahead of schedule and site left clean.

  • Review 65 (2023-08-30 - Rating: 5)

    My AC stopped working, so I called after hours and Tracy answered and graciously walked me through a few things to try. When nothing worked she said Bob would be right over and he was. Ive had Bob before and he always does a great job! He even remembered things about me from previous times and said he put a note in my file for a medical problem I had, so they could remember next time they came, which was super thoughtful. He found the problem was my thermostat. He got it replaced and something seemed off, so he diligently replaced it again. He took his time making sure everything worked appropriately, was lined up straight, and kept things tidy as he worked. I was super grateful for his diligent, professional work. He also was very personable and we carried on a nice conversation while he worked. He shared about the different aspects of his job he loves, especially meeting new people and pets and how each job is a little different. He explained how Master has a lot of family ties (i.e. parent and child working there) and how he has become good friends with those he works with. The air is working great now and is actually working more efficiently than before. (Keeping cooler at warmer degrees). It is nice to have a company that its employees love to work for it and they do an excellent job! Professional and personable was my experience with both Tracy and Bob. By the way being a Green Club Member is a worthwhile investment as I didnt have to worry about after hours fees.Thank you and God Bless!Jerica

  • Review 66 (2024-03-18 - Rating: 5)

    My furnace stopped working with 29 degrees outside. I called almost every one on the Google maps list, even at 1 or 2 pm they want to charge up to $180 an hour for after hours service that starts at 4pm.Master plumbing called me back before 3pm with good news of someone on the way to look at my furnace with only $68 for diagnostic. Bob came and made our day a lot easier on us. He came with good news that the issue is really an easy fix.He contacted the parts shop to reserve the needed part before they close.He went to get the part, installed it.I could not believe that the heat was back again and working as it should.I would definitely recommend them to my best friends.Thanks Bob and the Master plumbing team for doing A+ service.

  • Review 67 (2024-11-14 - Rating: 5)

    Bill quickly addressed our plumbing issue and resolved the problem. He was very professional and efficient. Highly recommend.

  • Review 68 (2024-04-09 - Rating: 5)

    Our experience with Master Plumbing was exceptional! I love that they send an email with a picture of the technician who is coming- great safety feature. Christian M. was so patient with my questions and went above and beyond when helping me get things set up. Thank you Christian for the fantastic service! I highly recommend this company!

  • Review 69 (2024-09-09 - Rating: 5)

    Christian checked our central air unit to make sure it was running okay.He is a very friendly person, & very knowledgeable.He even recommended some better furnace filters,than what we were using, to extend the life of our furnace.We really appreciate that.

  • Review 70 (2024-09-11 - Rating: 5)

    Matt came to our house today (9-11-2024) to service our air conditioner. He seemed to be very knowledgeable and was very pleasant. He explained what he had done, etc.

  • Review 71 (2024-10-09 - Rating: 5)

    John the plumbing technician was very prompt, helpful, and knowledgeable. He was able to give us some helpful information on some other issues we were having as well.

  • Review 72 (2024-08-16 - Rating: 5)

    We just had our annual cooling inspection with Madison. It was a great visit - she was knowledgeable our system and had thoughtful recommendations for maintenance. Would definitely recommend her!

  • Review 73 (2024-07-25 - Rating: 5)

    I had a clogged drain, called first thing in the morning and they showed up within the hour. Everyone was super friendly. John wore booties in the house and put a rug down under his equipment. Gave accurate pricing. I would recommend them.

  • Review 74 (2024-12-17 - Rating: 5)

    I had Jerrell Steward from Master Plumbing come by and clean my septic line for blockage. He found an area that might have some potential issues in the future but made some suggestions to take a look at the septic tank itself. He answered all my questions about the work he was doing. I thought he did a great job!

  • Review 75 (2024-12-02 - Rating: 5)

    I called with no heat and the girl who answered was very pleasant and said I could have a tech within 30 minutes. Matt came and introduced him self and figured out my problem and took care of it within minutes.

  • Review 76 (2024-12-13 - Rating: 5)

    Bill did A+ work on my shower. Efficient, knowledgeable and very kind. You cant go wrong with Bill as your plumber. Thank you!

  • Review 77 (2024-12-31 - Rating: 5)

    Update 2024-DEC-31Flame rollout switch was tripping. Was very concerned that a cracked heat exchanger was the culprit. Bob and Madison stopped by on New Years Eve, and determined that the condensate trap was blocked. This simple repair potentially saved me thousands of dollars on a new furnace. They were friendly and provided expert care. Thanks, team!Update 2024-AUG-21Christian M conducted my cooling system check-up. Christian was very friendly, on-time, and got the job done thoroughly. He impressed me with his knowledge of my heating/cooling system. Its all over my head! He also provided me with some quotes for a new furnace/AC unit, as they are getting older.Update 2022-DEC-14Mitch L came out for a routine heating system check. He was friendly, knowledgeable, and efficient. I got some great advice, and may purchase a humidifier system in the future.Many years ago...I had Brett take a look at my attic and vent stacks, as they were leaking after the hard rain of late. Even though I had already taken pictures of the issue, he went up there and braved the close air and the heat to see what was going on. He was polite and knowledgeable. I call Master Plumbing for all my plumbing needs.

  • Review 78 (2024-09-26 - Rating: 5)

    John is a very pleasant service man. He came the same day that we called and did the work efficiently as he had been here before.

  • Review 79 (2025-01-03 - Rating: 5)

    Bill did great! Knowledgeable, courteous, quick and cleaned up after himself! Will use again when needed!

  • Review 80 (2024-03-29 - Rating: 5)

    Every time we have called Master Plumbing, Heating & Cooling, they have been quick, professional, expert in their craft, and reasonably priced. The first time we called them to our rental house, they broke the news that our old water heater needed replacing, and they had a new one installed within the hour. We joined the Green Club to save on service calls, and they keep our furnace operating at peak performance. Today, Matt performed a routine furnace inspection. He was prompt, friendly, and professional, and provided the high quality service weve come to expect from MPHC.

  • Review 81 (2023-08-10 - Rating: 5)

    Holy moly! Our AC unit gave up on us this week and we called MPHC since we’ve always had great service with them. Christian came out and evaluated the situation, gave us our options, answered all our tedious questions as we selected the unit best suited for our home. Brett came in for an assist with Christian to install our Lennox unit THE SAME DAY! Wow is an understatement! They talked through every step of the way, took the old equipment away, cleaned up after themselves, and let me keep a box for my preschooler to enjoy! It’s so amazing what they did for us and so quickly! Highly recommend their Green Club Membership as well, always satisfied with their service and they retain their employees! I think that speaks for itself too! Cheers!

  • Review 82 (2024-10-31 - Rating: 5)

    John with master plumbers has been very professional and knowledgeable- I appreciate his help with taking care of my home! Top notch!!

  • Review 83 (2024-08-23 - Rating: 5)

    Been doing business with Master Plumbing for two years now and I am always happy with their service. Manny came today for my regular service. He was professional, courteous and clean. Thank you, Master Plumbing, thank you Manny!Mack and Johnnie are great! They showed up on time, they were clean, professional, courteous, and all round good guys. Im glad I called Master Plumbing!

  • Review 84 (2024-08-19 - Rating: 5)

    Manny was very prompt and told me what he was doing at every step of the process for the inspection of my air conditioner. Would highly recommend Master Plumbing and Manny.

  • Review 85 (2024-09-16 - Rating: 5)

    I am a fan of this business so scheduled my annual plumbing review with Bill. Bill arrived on time, was professional and friendly and questioned whether there were any issues. I told him of an annoying leak from my laundry, but he did a thorough review of the house. Found a more serious problem, offered solution and I scheduled to have it fixed. Bill knows his stuff, explains well and I feel secure it will be corrected. Have been on annual service for 5 years. Peter Nielsen

  • Review 86 (2024-11-26 - Rating: 5)

    Wanted to get my furnace inspected for the house I bought this summer. Christen came out, didn’t think twice about climbing in the attic, and got her cleaned up and ready for winter. Much appreciated

  • Review 87 (2024-11-01 - Rating: 5)

    Bill was professional and clean. He found an issue that we weren’t aware of and fixed it in a timely manner. He also corrected a few minor issues while he was here.

  • Review 88 (2024-05-25 - Rating: 5)

    We were having sewage smells coming from our basement which crept into our air conditioner so weve been without air for a few weeks. Bill M. saved the day! Replaced a few things, along with a new toilet and sewage smells are gone! On top of that, he was VERY knowledgable and explained everything very well. We highly recommend Master Plumbing for all your plumbing needs. They are reasonably priced and know what they are doing! Thank you again Bill!

  • Review 89 (2024-12-18 - Rating: 5)

    Always pleasant to hear advice from Christian without trying to push a sale of something we don’t need, something to consider, and how to proceed. Good advice for DIY maintenance.

  • Review 90 (2024-12-16 - Rating: 5)

    Bill did an excellent job - with a house this old there always seems to be extra steps, and Master Plumbing always seems to have someone that can fix whatever goes wrong.

  • Review 91 (2023-11-30 - Rating: 5)

    We needed our dryer vented outside and Sean S did an amazing job from start to finish. He was very friendly and down to earth in addition to knowing his craft well. He made sure it was done right and answered all of my questions about maintenance, even giving a demonstration. I always have good luck with Master Plumbing, they run a very professional operation and are responsive, thorough, and overall good people.

  • Review 92 (2024-10-17 - Rating: 5)

    Matthew arrived when promised. Hewas friendly and efficient, also took the time to let us know the results of his inspection.Thank you Matthew.

  • Review 93 (2024-05-24 - Rating: 5)

    One year review. water heater, a/c, furnace all done by them in a few weeks last Aug. Every tech was polite and smart the city inspection that followed passed.I like the membership they offer gives me front of line service and no weekend on call fees.

  • Review 94 (2024-04-26 - Rating: 5)

    Matthew was extremely helpful during our recent plumbing inspection. He was friendly, knowledgable, and had no issue answering any questions I had. I appreciate his willingness to take the time and teach homeowners during his visit as well!

  • Review 95 (2023-08-16 - Rating: 5)

    I recently had the pleasure of working with Jon from Master Plumbing and I am beyond impressed with the outstanding service I received. From start to finish, the experience was top-notch, and I am more than happy to share my glowing review.From the initial phone call to schedule an appointment, the customer service was exceptional. The office staff was friendly, attentive, and efficient in arranging a suitable time for the plumbing service. Jon arrived right on time and was professional and courteous from the moment he stepped through the door.The work itself was executed with the utmost precision and care. Jon came fully prepared with the necessary tools and materials, and he worked efficiently without compromising on quality. He paid attention to detail, ensuring that the installation was lasting solution.Furthermore, I greatly appreciate Jons respect for my home. He took all the necessary precautions to keep the work area clean and tidy, and he even took the time to clean up after the job was done, leaving no mess behind.I wholeheartedly recommend Jon and Master Plumbing to anyone in need of plumbing services. Their dedication to excellence, combined with their expertise, reliability, and customer-focused approach, make them stand out in the industry.

  • Review 96 (2024-11-30 - Rating: 5)

    Amazing from start to finish. From the answering service to the repair gentleman, I can’t say enough about them! I will use them going forward for plumbing, heating, and cooling!

  • Review 97 (2024-12-03 - Rating: 5)

    I replaced the water filter on the whole-house humidifier which Master installed last year. However, I had some questions about its maintenance, so I asked Master to send a tech out. (As a Green Club member, I dont have to worry about service fees, so I never hesitate to call.)Christian came out and did a **fabulous** job of answering my questions. He managed to educate without condescending in the slightest; he made me much more confident about understanding the basics of my system.Both Christian and Master have once again earned my coveted Hero Of The Day Award. :)

  • Review 98 (2024-09-27 - Rating: 5)

    I had an inspection and Bill found that I needed a faucet replaced in my master bathroom. He came back as he had two special order the faucet and he replaced it today he did a very good job

  • Review 99 (2024-11-06 - Rating: 5)

    Bob did a great job for us today. Very professional and thorough and gave me some good training. Thanks!!

  • Review 100 (2023-09-25 - Rating: 4)

    I contacted Master Plumbing, Heating, & Cooling to install a dishwasher after being leery of doing it myself. The service from the technician (Mat K) was excellent. He explained what he was doing and did a great job. Dishwasher works great! The reason this review is not 5 stars is 1) the price. My experience with this company is they do good work with licensed plumbers, but $400 for an install was hefty given that Home Depots install package was $180. Of course, their guy found a reason to not be able to do it, so ... you get what you pay for. I had a sink installed with a different plumber a few years back and it was around $200 so my expectation was 200-300 rather than 4. 2) As I said, the plumber did really good work, but was perhaps a bit optimistic on his prediction on timetable. He did originally say inside an hour and the job took closer to two. All of which to say, Im still really happy with the service and would recommend them.

  • Review 101 (2024-10-18 - Rating: 5)

    Bob did a great job on our annual service check up. Very informative and professional. Highly recommend!

  • Review 102 (2024-03-28 - Rating: 5)

    Called in with a big big plumbing issue as I accidentally cut a water line. Talk about fast and friendly service! Hailee, Shawn, and Bill were all super awesome! Fast, fair, and friendly! Highly recommended!!

  • Review 103 (2023-11-09 - Rating: 5)

    Master Plumbing, Heating & Cooling has provided service at my on two previous occasions. On this occasion, Brett and Matthew were great in diagnosing and fixing the issue with my gas fireplace not working properly. They were respectful of my home and efficient in performing the service.

  • Review 104 (2023-09-02 - Rating: 5)

    Recently our Lennox thermostat began acting erratically and not running the AC correctly. After calling Master Plumbing, Hailey quickly scheduled a technician to come out and evaluate the issue.Mitch promptly came out and checked the system and listened to my concerns. After checking the system functionality, he recommended a warranty replacement.Mitch was courteous and professional throughout the replacement and had the system working perfectly in a short amount of time.I have used Master Plumbing multiple times for plumbing and HVAC issues and they have always done a great job. Everyone from the technicians through the office staff have always been professional and helpful. Im happy to recommend them to others.

  • Review 105 (2024-08-02 - Rating: 5)

    I’ve used them for years. Everyone that’d come out has been friendly and professional. Emmanuel did a cooling inspection today and did a great job.

  • Review 106 (2024-09-05 - Rating: 5)

    Master Plumbing hooked me up again! I recahed out ot them over the weekend for a non-emergency situation. They called first thing Monday morning and their tech Mack Willits came out on Tuesday morning, he quickly diagnosed the issue and had it repaired in about an hour. Also since we are Green Club members, it didnt cost anything for Mack to come out and diagnose the issue, no service charge, just charged for the repair. I would recommend the Green Club, its somewhere arounf $100 for the year and Master Plumbing will come out in the fall and the spring to do a maintenance check and service on your mechanicals (AC, Furnace) totally worth it.Master Plumbing has taken care of several projects for me. Doesnt matter if its plumbing or HVAC they do an outstanding job and stand by their work. Christian was out at my house to do a furnace check recently and he did a great job, made sure everything was working as it should be and made sure that I didnt have any questions about anything. We will continue to use Master Plumbing for many years to come.09/05/24 - I dont think I get to do more than one review for a business. I just had John and Brett out at a listing that Im working to get sold. Always enjoy working with Master Plumbing. These techinicians are always a pleasure to work with, lots of knowledge and patient with explaining existing issues.

  • Review 107 (2024-12-09 - Rating: 5)

    Master Plumbing, Heating & Cooling is our go to company for our whole family! The company is very prompt and knowledgeable. The technician who came out to service the furnace today was friendly, got the problem diagnosed and repaired in no time. We appreciate that kind of service very much! Thank you!

  • Review 108 (2024-09-26 - Rating: 5)

    Great service, helpful, got the job done quickly.Brett did a great job explaining the work he did and educating me on what the options were going forward.

  • Review 109 (2024-02-01 - Rating: 5)

    We have an older home with many issues. Bill was awesome, helping us deal with multiple issues and gave us a reasonable price. He was friendly and professional and did excellent work.

  • Review 110 (2024-10-10 - Rating: 5)

    On time. Pleasant. Good manners. Explained what he did. Very pleased with the winter check up that Matthew did for us.

  • Review 111 (2024-11-18 - Rating: 5)

    Bill was very courthouse and efficient. He shared knowledge and answered my questions.. thanks again Bill !

  • Review 112 (2024-06-08 - Rating: 5)

    I called Masters after my A/C wasnt working when we started it this year. I found out we needed our A/C replaced and was given a qoute from Brett. Over the next few days I got a few qoutes from others, all were in a similiar ballpark but ultimately decided to go with Masters.The difference was Brett with Masters gave a very detailed qoute compared to the others. i knew exactly what I was getting and when i was getting it. He couldnt have been a more personable guy and also returned for the install. I would recommend them to anyone. Thanks Brett!

  • Review 113 (2024-05-08 - Rating: 5)

    The other day our water heater started leaking. I called Master Plumbing who sent John and Jerrell out to take a look and provide estimates for a new water heater. We chose a tankless water heater. The next day they came back and installed a Rinnai tankless water heater. We are very happy with the heater as well as the professionalism and great service that was provided by John and Jerrell.

  • Review 114 (2024-11-07 - Rating: 5)

    Tech named Jerrell Steward came to my home today to repair a toilet. On time, professional, thorough, and explained everything well. Good man. I will use Master Plumbing again.

  • Review 115 (2024-01-30 - Rating: 5)

    Our sump pump went out gave them a call first thing in the morning and they sent John who actually was able to come before the scheduled time and explained exactly what he had to do and showed me the options of sump pumps. He took less than a hour and left no sign that he was there. Highly recommend

  • Review 116 (2022-10-31 - Rating: 5)

    All around great experience and service. I called early in the week to have somebody come to my residential property to inspect my tankless water heater. John C. came out in a timely fashion and provided me with the necessary actions to help keep my water heater up-to-speed. John provided great service by explaining any issues at the right level (not too deep in the weeds). He was professional and had an upbeat attitude. I highly recommend John and the rest of the Master’s crew. The front staff did a great job by proactively communicating with me around scheduling. Nice job by all!

  • Review 117 (2024-04-09 - Rating: 5)

    John and Jerrell were very professional and answered all of my questions. Had a battery backup for my sump pump installed and they helped me consider all of my options and gave me honest pros/cons. I use Master for everything around my house and have never had any issues.

  • Review 118 (2024-11-05 - Rating: 5)

    Matthew was top notch from start to finish, I cant recommend him and Master Plumbing enough!

  • Review 119 (2023-11-03 - Rating: 5)

    As Im typically home alone, I love that Master Plumbing sends me the name and picture of my technician prior to their arrival as well as telling me when the technician is on their way. Emmanual (Manny) has done my regular maintenance for both my air conditioner and furnace. He was polite, efficient, and always cleans up well after he completes his work.

  • Review 120 (2023-04-24 - Rating: 5)

    Weve had Bill out to our place twice now to help us out with a water heater replacement, and a blocked sewage line. Weve been nothing but impressed by his quick work, professionalism, and thoroughness. No one likes to put hundreds of dollars down on fixing utility issues, but with Bill walking us through what went wrong, what he did to fix it, and how to prevent it from happening again, we felt a lot more comfortable with it being a good use of our money. The pricing through Master plumbing was very fair without any confusing or excessive fees. The last time Bill was here, he convinced us to sign up for the Green Club membership, and I can say without a doubt, it has absolutely been worth it. Both times weve had to call for help have been on the weekend. With the Green Club, there is no after hours service fee, along with some other benefits to save us money and keep up on maintenance. In just 2 visits, its already paid for itself and then some! All in all, if youre looking for good, quality, and competitively priced work, Id tell you to go to Master plumbing. Thanks so much to Masters, and to Bill, youve got a client for life with us!

  • Review 121 (2024-11-20 - Rating: 5)

    Bill was prompt, knowledgeable and fixed our plumbing issue in no time. I appreciate you guys. Highly recommended!!

  • Review 122 (2024-02-18 - Rating: 4)

    Theyre personable, fast, do great work, and always show up when they say... But theyre expensive. You pay for their quality but, as a disabled person, it /hurts/ the pockets. That said, I DEFINITELY recommend them, just prepare for the cost. Theyll be thorough, efficient, and fast though. Im a repeat customer so you know that the cost isnt a big enough deterrent compared to quality of service.

  • Review 123 (2024-10-03 - Rating: 5)

    Matt did an excellent job. He clearly explained what needed to be done and the associated costs. He completed the task on schedule and left everything clean. We can always rely on Master Plumbing and their employees

  • Review 124 (2022-12-28 - Rating: 5)

    I just wanted to say how pleased I was today with the service we received from Master Plumbing, Heating, and Cooling. Gabrielle was great to deal with and I appreciated her interest in helping address an issue we were having with our water heater. I couldn’t have been more pleased with her responsiveness and sincere interest in helping us with the plumbing problem we were having.Ryan Caldwell was the technician who came out and did the work. This is the second time Ryan has helped us with a plumbing issue. I’ve been very pleased both times. Ryan is always courteous and does a great job. I’m confident that the job will be done and done right when Ryan does the work.Master Plumbing, Heating, and Cooling is lucky to have two fine employees, such as Gabrielle and Ryan, representing their business!

  • Review 125 (2022-12-06 - Rating: 5)

    Sean and John came out to replace my kitchen faucet. They had been here once before on another unrelated plumbing issue so it was nice to have the same technicians. They did a great job, they were fast and efficient, kept the area they worked on clean and dry and were knowledgeable and took the time to educate me on things to watch for, types of faucets, why different things were important, etc. I would definitely recommend them and know that for any plumbing or heating/cooling problem I wont need to worry, I just have to call Master Plumbing and Heating. Thanks guys!

  • Review 126 (2023-11-03 - Rating: 5)

    Emmanuel did my furnace inspection for the year. He was great, professional, and right on time as promised. Master Heating & Plumbing has always been my go-to for service--their techs are great and the service they provide is always top-notch.

  • Review 127 (2023-08-25 - Rating: 5)

    Our AC unit quit last night and they got someone here today and worked around my work schedule! The service tech was super nice and got it done so fast! The price was less than I was expecting too. It was after business hours so I thought it would be crazy expensive, but it wasn’t! I’m very pleased and will definitely call them again if I need something done!

  • Review 128 (2023-10-11 - Rating: 4)

    We had John out to replace water heater. Prompt, professional, informative,and friendly. The following week we had Bob out to repair furnace. Prompt, professional, informative,and friendly. Overall a great experience with both technicians. I certainly would recommend Master plumbing and heating to family and friends.

  • Review 129 (2023-12-13 - Rating: 5)

    This is the second time I have used this effective and efficient business. The price is always right and they are absolute professionals. Madison arrived on time, communicated at every point and did a fantastic and thorough job. Will continue to use this company and with people like Madison you should as well.

  • Review 130 (2023-10-10 - Rating: 5)

    Madison performed our annual heating inspection. She arrived on-time and was extremely professional. Master Plumbing has been great to work with overall and would highly recommend !

  • Review 131 (2023-08-24 - Rating: 5)

    This company is awesome. All employees were magnificent, professional, and kept us informed.Our house was built in 1957 and there has never been any air conditioning. So after living here for 39 years we thought it was time to replace the furnace, as well as putting in AC and a new water heater. LIttle did we know that last Monday and Tuesday were going to be record breaking temps.The workers were troopers and worked their tails off trying to get us AC due to the high temps. The furnace was ancient, and they had to cut it up and take it out of the basement in pieces.By Tuesday afternoon we had AC and then they worked on the furnace. The water heater was done on Monday.It was a BIG BIG job, but they got it done and the workers worked tirelessly the whole time. AGAIN, GREAT COMPANY AND GREAT WORKERS WHO CARE ABOUT EVERYTHING BEING DONE RIGHT AND MAKING SURE THEIR CUSTOMERS WERE A TOP PRIORITY, ANSWERING ALL OUR QUESTIONS WITHOUT HESITATION.My husband and I would highly recommend this company and they definitely go above and beyond in their work ethics.GREAT JOB MASTER PLUMBING!!!

  • Review 132 (2024-11-05 - Rating: 5)

    Bill provided quick,excellent service,very polite and knowledgeable anybody would be glad for him to service them!

  • Review 133 (2024-12-04 - Rating: 5)

    Christian is great! He is always thorough and willing to answer any questions.

  • Review 134 (2023-10-26 - Rating: 5)

    Emmanuel came to our house and even asked if he could come early to inspect our HVAC. He found an issue and explained it to us. They were able to fix it the same day since they had the part! Great to have a quick fix and thorough service!

  • Review 135 (2023-07-31 - Rating: 5)

    Our emergency water heater replacement was done by a nice young man, Bill. He was fun to talk with while working..communicated with us along about the process. My son and I were very impressed with him and his work with this company. Will go with them again if need arises.

  • Review 136 (2024-04-09 - Rating: 5)

    Every appointment Ive had with this company has been a pleasant experience, whether its been inspections or service (plumbing, heating, and a/c). The Technicians are always on-time, very professional, thorough, good quality of work. Excellent communication from the office as well.

  • Review 137 (2024-12-11 - Rating: 5)

    Once again, Master has helped me with my plumbing needs. Bill was out for routine inspection and caught the fact my foolishness left a hose connected and on. It froze solid. So after he completed the inspection he performed the repair quickly, efficiently, and now I dont have to worry about (or find out about) a burst pipe when it gets exceptionally cold later on this winter! Thanks again to Bill for doing this repair and catching this during inspection!

  • Review 138 (2023-11-03 - Rating: 5)

    We took advantage of their annual service checks and calls deal. Brett came out and Im glad he did.Not only did he perform the services and checks, he also diagnosed our fireplace that the previous owners did some creative cobbling and it randomly lit this summer with no fan while we were away... The wiring a mess and 3rd party remote systems hooked up wrong and temp safety disconnected... He not only fixed it, due to the wood cutting etc I chose to put in switches they removed, but he not only wired it back and connected safety but showed me my one step to hook up on the switches after I cut out our solid wood wall piece...Honestly he probably saved us from the house burning down! ... Ill never call another company.

  • Review 139 (2023-01-11 - Rating: 5)

    The service that I received was great. I have had Master Plumbing do other work in the past Brett E. has been the technician that worked on those projects his knowledge of difficult job installation serves him well. Brett E , Mitch L ,and Mathew E did another great job. I will be asking for these technician on my next job. Thank you

  • Review 140 (2024-09-19 - Rating: 5)

    Brett was a diligent tech on a tricky furnace issue. Knowledgeable and fair. Would recommend.

  • Review 141 (2022-03-07 - Rating: 5)

    Sean (the service manager) worked with me prior to me booking anything with them, for about 30 minutes over two sessions. The team was incredibly helpful - when they did have to come out, they were respectful, prompt and knowledgeable. I ended up signing up for one of their memberships and expect to see them three times a year for services. Great company, thank you Sean and Christian!02.07.22 Update to my review: I signed up for the annual membership service that Master offers and received my complimentary HVAC visit. Bob and Madison came out and identified a leak with my furnace and were able to provide my a quotation while they were here, identify that the part was in stock and offered to fix the issue same day. Bob and Madison came back at the time I requested and had the issue fixed within an hour. Great team!

  • Review 142 (2022-09-09 - Rating: 5)

    We needed service two days in a row to allow for installation of new counters, and Gabby was very helpful in helping us get visits scheduled at the times we needed. She provided updates about when the technicians would arrive, and after a last minute change she worked hard to find an alternative technician so we could get our water back that day. Ryan provided an easy to understand estimate and unhooked our plumbing quickly. John arrived promptly and installed our faucet, disposal, and new plumbing much more quickly than we expected. Everyone was polite and professional.

  • Review 143 (2024-12-04 - Rating: 5)

    Bill was fantastic! Super helpful and went above and beyond to explain what was going on and find a solution.

  • Review 144 (2023-08-10 - Rating: 5)

    I had my first appointment with Master Plumbing, Heating, & Cooling today. Madison inspected and serviced my AC unit and humidifier. She made recommendations about a wireless thermostat - and how Alliant Energy gives rebates. She also suggested buying online the AprilAire humidifier filters (for the humidifier that attaches to my furnace). I also talked to her about my water heater and sump pump. I plan on scheduling a visit to have them looked at soon. Madison was friendly, helpful, and knowledgeable. I was definitely satisfied!

  • Review 145 (2024-08-22 - Rating: 5)

    Very good appointment with Jerrell. On time and explained what my options were. Fixed the problem with an explanation on what he did.

  • Review 146 (2022-12-16 - Rating: 5)

    Ryan from Master Plumbers did a great job fixing my outdoor hose faucet and showed me the special beveled washer he put in after cleaning it out. He gave me the option of repair or installing a whole new one, and I chose repair. I highly recommend their fast service--Id just called this morning.

  • Review 147 (2023-11-08 - Rating: 5)

    UPDATED November 2023: Emmanuel flushed our water heater as part of our maintenance plan. He was fast, friendly, and efficient. He also pointed out a faulty shut off valve we should plan to have fixed in the near future. Very pleased with the service.UPDATED April 2018: Sean from Master Plumbing replaced our water heater. He walked us through our replacement options, provided thoughtful advice with examples, and did the replacement right away. I was impressed with his professionalism and courtesy. Sean was the perfect example of why Master Plumbing has never disappointed us.Original Review: Weve used Master Plumbing multiple times between two houses, and have never been disappointed. Theyve always sent polite, communicative plumbers who have been happy to talk about all of our options and help us save money. The one time a repair that Master Plumbing did for us uncovered a different problem, they fixed the surprise for free (even though it was the fault of a previous owner and not Master Plumbing).

  • Review 148 (2022-10-28 - Rating: 5)

    Mitch did an excellent job determining the flaw. Pilot light continued to go out. Recommended new water heater. Mathew and Mack were professional, informed, quick to get the work done, and considerate. My neighbors needs some help and went over of offer help. I saw Mack the next day here helping. Highly recommended! Excellent work! Well done!

  • Review 149 (2021-05-06 - Rating: 5)

    John was our technician and he was fantastic. He was on time, friendly, and open and upfront about which services he would be able to provide. He answered all of my questions and walked me through the process, pricing, and our different options. He completed the work quickly, and told us what to do next in the process and when to call to complete the project. We have used Master Plumbing in the past for other projects and they have always been wonderful to work with. They are a tad on the pricey side, but I am always willing to pay more for such thorough and thoughtful service. Thanks for continuing to run such a great company that focuses on customer service. It is definitely recognized and appreciated.

  • Review 150 (2024-07-22 - Rating: 5)

    Once again SUPERB service and customer care. Matthew E serviced our air conditioner unit and made life liveable in hot, humid Iowa. John the plumber updated our kitchen faucets (now if hed only done the dishes. LOL).I highly recommend Master Plumbing Heating and Cooling

  • Review 151 (2024-01-26 - Rating: 5)

    We live out of state and decided to use this company for one of our mobile home rentals that froze. The technician they sent out lied to us, didnt send any pictures like he said he would, and didnt do half the things he said he would do while overcharging us. Luckily we found out, and when we told the company about this, they were VERY proactive in righting the problem. They called the park managers to get their side of the story as well as the technician. They issued us a FULL refund because what they found out appalled them and they sent their technician home. Because of this honesty and proactiveness, we trust them to use them in the future and are grateful they care about their customers. Everyone gets a bad egg now and then.

  • Review 152 (2024-10-16 - Rating: 5)

    He was good at he’s job and and happy with how fast he got my heat working for my kids

  • Review 153 (2024-04-15 - Rating: 5)

    Matthew & Shawn were amazing for our plumbing inspection. They answered all my questions and super reliable and trustworthy. Thanks for your great service!

  • Review 154 (2024-03-22 - Rating: 5)

    Bill McM. was an absolute professional. He was on time and quickly solved a septic drain problem that was misdiagnosed by the previous plumber. He explained everything he was going to do, removed the stoppage and showed me the video camera that the entire pipe was clean and in good condition. Problem solved!!!

  • Review 155 (2024-08-23 - Rating: 5)

    We had an unusual problem with our HVAC but Brett and Bob went over and above to solve it. Great work!

  • Review 156 (2023-10-28 - Rating: 4)

    Master Plumbers John Clymer arrive on time, diagnosed our problem quickly and fixed it very efficiently. He even fixed simple a leaky faucet we hadnt been able to fix that was separate from our main issue for no extra charge and showed me how to keep the problem from happening again.

  • Review 157 (2024-08-19 - Rating: 5)

    8/19 Brett was prompt and was able to solve a complicated problem with our air exchanger (not from or known by Master) which has to run 23/7. He was efficient and explained it to us as he went. Good job!

  • Review 158 (2022-10-13 - Rating: 5)

    I signed up for plumbing and HVAC maintenance services with Master Plumbing & Heating. Everyone Ive spoken with and who has come to the house to perform services has been great. Gabrielle was helpful in calling to get us on the schedule and kept me updated on when to expect our technician. Richard was timely, courteous, friendly, knowledgeable, and thorough. He pointed out a few things to watch for but didnt try to sell any services we didnt need. Very much appreciated! Highly recommend these guys.

  • Review 159 (2024-07-18 - Rating: 5)

    John was helpful. He previously installed our water heater and sump pump. With the flash flooding, our water heater wasn’t working. He was quick and knowledgeable. Also identified that we need to get an electrician in now also.

  • Review 160 (2023-12-13 - Rating: 5)

    Christian was our tech today who inspected a gas fireplace that we were having some issues with.He did a GREAT job cleaning and inspecting and the fireplace and it is working like new.Thanks for the excellent work.

  • Review 161 (2023-11-19 - Rating: 5)

    Bill helped us out with an emergency. He was prompt, professional and well organized. He did an excellent job educating and informing us about our options. 5/5, Highly recommend.

  • Review 162 (2023-08-29 - Rating: 5)

    I cant say enough good things about our technician, Emmanuel! He fixed our AC and a leak under our kitchen sink. He was very courteous and knowledgeable. Master Plumbing has an excellent employee in him!

  • Review 163 (2022-11-16 - Rating: 5)

    Ryan installed our shower valve, trim and bathroom sink. He did an excellent job and explained everything that needed to be done. He was prompt and professional. Everyone at Master Plumbing/Heating was very nice to deal with and was very accommodating with our schedule. Will definitely use them again!

  • Review 164 (2023-10-25 - Rating: 5)

    I have an annual contract with this business. Had Christian come and replace a humidifier on my furnace unit yesterday and Bill replaced my toilet and garbage disposal this past week. Both were very professional and did quality work which I much appreciate. Christian explained everything I needed to do to keep my humidifier in ship shape condition. Bill was super helpful and both were very pleasant to deal with. Kuddos for having some of the very best professional workers in the industry.

  • Review 165 (2024-11-29 - Rating: 5)

    Bill was kind, on time, very helpful and quick. I definitely recommend.

  • Review 166 (2021-10-25 - Rating: 5)

    Ive had Master Plumbing, Heating & Cooling come out a few times to my home in the last couple of months, and each instance has been very positive. Ive had John come out to assist with a clog in a drain, as well as install a new sump pump, and then Bob has come out to assist with a gas fireplace repair. I truly appreciate the professionalism and friendliness of both technicians, and would absolutely recommend either of them.Ive never felt pressured to repair or replace something that might not have been needed, and I also appreciate being told ahead of time what a service/repair might cost. Is this company a little pricier than others? Sure, but I also feel that Ive gotten nothing but quality with each visit, so to me, the slightly higher price is well worth it.I also purchased the Green Club membership, which, along with a few other perks, eliminates the service call fees. Its already paid for itself.All in all, I feel like Master Plumbing, Heating & Cooling does quality, honest work, and I will definitely recommend them to my friends and family. 10/10.

  • Review 167 (2024-11-18 - Rating: 5)

    Matt did a fantastic job - and was friendly, helpful, and provided excellent information.

  • Review 168 (2022-08-15 - Rating: 5)

    John C. was our technician for our water heater issues. He diagnosed the problem and provided us with options to repair or multiple options to replace. He was very courteous and straightforward with the pros and cons of each option. He helped us make what I think is a good decision and had the installation done very quickly. I would definitely recommend.

  • Review 169 (2023-01-24 - Rating: 5)

    Richard was courteous, fast and efficient! We are very pleased with our new toilet in our child care bathroom! 5 stars!

  • Review 170 (2021-12-03 - Rating: 5)

    Madison and Ahren were my service providers for a heating inspection and were extremely prompt, professional and friendly. They felt like trustworthy and kind people I felt fine about having in my home. Communication and value of service with Master Plumbing has always been great. Highly recommend.

  • Review 171 (2024-01-31 - Rating: 5)

    Thank you John your expertise was just what we needed! Our worst fear was that there were leaks, and would be very expensive to make repairs/replacement. All our fears were eased when you said, you are good to go! Only needed to know that the freeze did not damage our lines, only the junction and frost plate on the water meter. :)

  • Review 172 (2022-10-24 - Rating: 5)

    We are very happy with Master Plumbers of Cedar Rapids. The service and support are excellent. John, our technician, was professional, courteous, and friendly. He showed up on time and installed the water heater quickly. He also fixed another issue that was caused by a different plumbing company previously.

  • Review 173 (2023-10-26 - Rating: 5)

    Madison did a great and very efficient check on my furnace. She advised me all was well and was working fine. I appreciate all the techs I’ve had over the years with Master Plumbing!

  • Review 174 (2024-08-26 - Rating: 5)

    John responded quickly to my request for a plumber. Upon arrival he checked on the problem I was having with a bathroom stool and diagnosed the problem quickly. Though no major plumbing was required, John did a great job. Thanks, John!

  • Review 175 (2024-10-02 - Rating: 5)

    Fast service, problem solved to my satisfaction. The technician (John) and his helper were very efficient.

  • Review 176 (2022-09-13 - Rating: 5)

    Bill did a great job. Weve had him out to our house 3 times in the past month and he has been able to diagnose and repair the problems within a couple hours each time. He was also able to work with us on the price which was very helpful, especially with multiple repairs needing done.

  • Review 177 (2024-10-24 - Rating: 5)

    Matthew checked my furnace & talked about adding a humidifier to the furnace.I can hardly wait because its so dry in here!

  • Review 178 (2023-10-23 - Rating: 5)

    I have been with Master Plumbing for a couple years and am very happy with their service. I am especially pleased with their employee, Emmanuel, who consistently provides courteous, professional, and detailed responses to all my questions. I highly recommend this company.

  • Review 179 (2022-12-20 - Rating: 5)

    Our service technician Bill was on time, prompt and courteous. He was knowledgeable of his trade and was very informative of what he was going to do. He consulted with us throughout the repair. He cleaned up after his repair and left things as he found them. Totally satisfied with Bill and Master Plumbing.

  • Review 180 (2023-01-17 - Rating: 5)

    Knowing I had an urgent matter, I called and Gabby she did an excellent job in getting me on the emergency schedule. John C. & Sean S. arrived and walked me thru the steps needed and after approval they efficiently did the water heater replacement. I was very impressed with their professionalism. Thanks Master Plumbing for making my stressful situation go away.

  • Review 181 (2021-08-06 - Rating: 5)

    Extremely impressed with Master Plumbing, Heating and Cooling. My central air unit quit on a Saturday. Called them on Monday and they were able to come out the same day to provide a replacement quote. Unlike the other vendors in the area that had a 4 week lead time, they were able to install a replacement unit by Thursday of that week.The technicians were knowledgeable, professional and personable. The overall cost of the unit and install was very competitive with the other quotes received. Highly recommend this company.

  • Review 182 (2023-08-23 - Rating: 5)

    I cannot detail every time I have utilized Master Plumbing’s awesome team. However, imagine you are fixing something or find an issue that requires pluming help (wet walls, leaky bathtubs, etc.). Each time I call, I get prompt service.I am a landlord and the extra cost of calling a real pro vs. having a $75/hour “maintenance person charge you and then tell you a real plumber is needed (only adding to your total costs). I personally would rather start with the real plumber (as it ends up saving me money) and the whole team at Master Plumbing are super helpful every time.

  • Review 183 (2021-09-06 - Rating: 5)

    Our normal company was busy when we had a repair come up, so we reached out to Master and it was the best choice. We now have a year membership with them which eliminates charges for unexpected house calls. We had them fix our toilet which was leaking and the rep was fantastic but then just a short bit later our AC started acting up during a bad summer heatwave so Master sent out the tech Bob. Not only was he knowledgeable, he accessed things and fix it right away unlike our previous company who had been band-aiding it for a long time. Bob was exactly on time and my husband was very happy with the service and price. Thank you Bob and Master Plumbing, Heating/Cooling!

  • Review 184 (2017-09-02 - Rating: 5)

    We have used Master Plumbing for several projects now, including a hot water heater replacement, an outdoor hose spigot replacement, main water line valve replacement, and air conditioning maintenance. Today, we had several drains back up and we were unable to use our toilets or showers. We called Master Plumbing around 11 a.m. on the Saturday of Labor Day weekend and they had someone at our house by 2 p.m. Every serviceman weve had out has been knowledgeable, professional, non-creepy, and very down-to-earth. Just great people. The work theyve done has been excellent and has never needed follow-up repair. They make a point out of showing me and explaining to me everything that theyre doing and why. They dont press you to do more work or spend more money than is necessary.I honestly dont know how their prices compare around town because weve been using them exclusively for the last 5 years. But I think theyre fair, and the peace of mind is worth whatever they charge. They do have a membership thing which is about $100/year which gives you a 10% discount on services, as well as a few yearly maintenance perks. Well worth the cost if youre doing larger projects like a hot water heater.Overall, my husband and I highly recommend Master Plumbing to all our friends and neighbors, and weve been consistently happy with them.

  • Review 185 (2018-09-12 - Rating: 5)

    Master Plumbing was able to schedule a service call the next day after I called (It was not an emergency). I liked the way Master Plumbing gave me a window of 2 hours for the service and they let me know when their technician was on his way .They even sent me an email with his picture so I would know who he was. The technician, Sean Wade, was one of the best technicians I have ever had the pleasure of dealing with. He was prompt, courteous, knowledgeable, very professional, cleaned up his mess, and was able to finish the job in a short amount of time. I was very satisfied with the service I received.

  • Review 186 (2018-08-08 - Rating: 5)

    After moving into a 15 year old home, I needed some fixtures replaced, a shower fixture repaired, and a new water heater. My top requirements were high quality service and expertise. John provided that and more. Not only was he responsive and communicative, but he was clearly an expert based on the outcome of his work. He spent the time to thoughtfully answer all my questions and to give me maintenance suggestions. He was considerate to not track through my house as he did work. Overall, Im very pleased and definitely recommend John and Master Plumbing to anyone who wants the job done well.

  • Review 187 (2022-03-02 - Rating: 5)

    Bill McMurray arrived on time to evaluate issues with 2 toilets. He explained options for repair/replacement in each case and pros and cons of each option. After we selected an option for each bathroom, he worked efficiently and professionally to complete the work. We were very satisfied with the work and would call Master Plumbing again and recommend them to friends. We have actually used Master Plumbing for over 30 years and have been very satisfied with their work.

  • Review 188 (2016-08-01 - Rating: 5)

    Last week, we encountered two plumbing issues at our house in the same day - and Master Plumbing did a fantastic job for both. For the first job, they were able to squeeze me in the schedule on a Thursday afternoon, and Dakota and one of the field managers came out to fix a severe pipe vibration. They came up with two options to resolve the problem, and luckily, the cheaper one was sufficient to resolve the issue. They worked efficiently and were able to do the repair quickly.Around 9pm that day, we discovered the main sewer line was clogged (it’s most likely that running water earlier in the day simply revealed the pre-existing issue). Everything was backing up and flooding the basement with nasty water, so we called Master Plumbing, and John came out. (Thanks to the Green Card Membership, we saved $150 by not having to pay the off-hours service fee.) He worked until around midnight, finally clearing the drain after some innovative tricks. When the job was done and John was taking equipment back out to the truck, I was impressed that he had even put booties on the wheels of the snaking machine to keep the rest of the house relatively clean after a dirty plumbing job! Thank you John for coming out to rescue us from the plumbing emergency!We appreciate all the details that sets Master Plumbing apart from the rest! From the moment they enter our home, with booties to keep our home clean, to the up-front pricing before work is done (no surprises!), efficient work with all their tools and supplies in the truck, and email quotes/receipts straight from their tablet, they are truly professionals. I would highly recommend them to anyone!

  • Review 189 (2021-08-20 - Rating: 5)

    Ryan, Brett and Johnny did an awesome job re-piping our home, installing a reverse osmosis system, and installing an air scrubber. They gave us thorough information regarding the installations and ongoing maintenance with them. My husband is a perfectionist and was checking out the plumbing work, and was very impressed with the detail given with the project! It does look sharp and has greatly improved our water pressure as well. We will definitely be going through Master Plumbing for further plumbing, air conditioning and heating needs!!

  • Review 190 (2024-02-15 - Rating: 5)

    Although I was confused about the charges, they are always prompt on arrival. I didnt receive a copy of my bill. I have requested and I am sure they will forward. Cleaned the sensor on the system.

  • Review 191 (2021-04-20 - Rating: 5)

    John was totally professional and friendly. He knows what he is doing any took care of my faucet installation immediately. I would recommend Master plumbing not just based on his service, but the friendly way I was greeted by the front desk when I called for service... “ How can we make you smile today?”...How do you beat that attitude?Hats off to Master Plumbing and Heating!Somebody give those people a raise!Tim HinesHappy customer.

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